Command One - Earphones MOTOROLA - Free user manual and instructions

USER MANUAL Command One MOTOROLA

Your MOTOROLA COMMAND ONE™ headset provides the ultimate handsfree experience. Now, you can manage calls and texts from your headset.

With your Command One, you can:

• Hear and reply to text messages with MotoSpeak™.
• Use your voice to answer and ignore calls.
• Stream music from your phone.
• Hear voice prompts to guide you on connections, battery level, and other functions.
• Simultaneously connect with two phones.

We've crammed all of the main features of your headset into this handy guide, and in a matter of minutes we'll show you just how easy your headset is to use.

So go on, check it out.

more information

on the Web: www.motorola.com/support

Caution: Before using your headset for the first time, please read the important Safety, Regulatory & Legal information at the back of this guide.

Your headset

the important parts

Charge it

let’s get you up and running

Status Light Red/Yellow = charging Green = fully charged

While your headset is charging, you won't be able to use it.

Note: Your battery is designed to last the life of your product. It should only be removed by a recycling facility. Any attempt to remove or replace your battery will damage your headset.

Basics

a few essentials to get you started

Turn it on & off

Wear it

1 Rotate and turn your ear hook for left or right ear use.

Basics 5

2 Try out all the supplied ear cushions. If using an ear loop type, be sure to place the loop in the bend of your ear as shown.

3 Flex the ear hook and loop it over your ear, and point the headset microphone towards your mouth.

Listen to music

Note: This feature is phone dependent.

Bluetooth® music can be streamed from your phone. Start and control music playback from your phone.

While a call is active, music pauses. When the call ends, music resumes playing.

Enhanced call features

Tell headset to answer or ignore calls Use your voice to answer or ignore an incoming call:

• say "answer" to answer the call
• say "ignore" to ignore the call

Note: This feature does not work for second incoming calls.

Note: Some features are phone/network dependent.

Pair & connect

connect and go

Note: The voice prompts are only in English.

Pair & connect with your phone

1 Turn off any Bluetooth devices previously paired with your headset.
2 Turn on the Bluetooth feature on your phone.
3 Put the headset on your ear (see "Wear it" on page 5).
4 Turn on your headset (see "Turn it on & off" on page 5).

The status light becomes steadily lit in blue and you hear "ready to pair".

5 Follow the voice prompts to connect your phone to your headset.

Note: When prompted for the passkey, enter 0000.

When your headset successfully pairs with your phone, you hear "pairing complete".

For daily use, make sure your headset is turned on, and your phone's Bluetooth feature is on. Your headset and phone connect automatically.

Pair & connect a second phone

1 Turn off first phone and any other Bluetooth devices previously paired with your headset.
2 Turn your headset off.
3 Put the headset on your ear.
4 Turn on the Bluetooth feature on your phone.
5 Turn on your headset.

The status light becomes steadily lit in blue and you hear "ready to pair".

6 Follow the voice prompts to connect your phone to your headset.

Note: When prompted for the passkey, enter 0000.

When your headset successfully pairs with your phone, you hear "pairing complete".

To connect to both phones, turn on the first phone while the second phone is connected. When you hear “ connected”, your headset is connected to both phones.

Tip: You have 20 seconds to turn on your first phone. If reconnection fails, turn your headset off and on.

Test your call connection

1 Place the headset on your ear.
2 On your phone, dial a phone number and press the Call/Send key.

If your phone and headset are successfully connected, you hear ringing on the headset.

Calls

it’s good to talk

Note: Some features are phone/network dependent.

To..
answer call Say "answer" or press the Call button.
reject call Say "ignore" or press and hold a Volume button until you hear a tone.
make a voice dial call	Press the Call button and you hear a tone.
redial last call	Press and hold the Call button until you hear a tone.
mute or unmute a call	Press the Mute button.
To...
end a call Press the Call button.
answer	Press the Call button.
second
incoming
call
reject	Press and hold a Volume button until you hear a tone.
second
incoming
call

Tip: When connected to two phones, follow the voice prompts to perform functions such as voice dial and redial on the desired phone.

Talk time

check your chat time

Note: The voice prompts are only in English.

Press both Volume buttons while not on a call.

if light and/or you show... hear...	your remaining talk time is..
red “battery level is low”	less than 1.5 hours
yellow “battery level is medium”	between 1.5 to 3.5 hours
green “battery level is high”	more than 3.5 hours

To save battery power, turn off the headset when not using it.

Status light

know your headset

If light shows... your headset is...

three blue flashes powering on/off

steady blue in pairing/connect mode

rapid blue/purple flashing connecting to your phone

quick blue flash receiving or making a call on phone 1

quick purple flash receiving or making a call on phone 2

slow blue pulse on a call

slow blue flash in standby (not on a call—connected to one phone)

slow green flash in standby (not on a call—connected to two phones)

slow red flash idle (not connected to a phone)

slow red pulse muting the call

steady red trying to connect to your phone

quick red flash in a low battery state

Note: After 1 minute on a call or 20 minutes of inactivity, the light stops flashing to conserve power, but the headset remains on.

Settings

make some changes

Note: The voice prompts are only in English.

Press and hold the Call button while turning on the headset to turn these features on/off:

• Reset to factory default

Caution: This action erases all pairing information stored in your headset.

• Caller ID
  Voice prompts
• Multipoint (two phone) connections

Follow the voice prompts to make changes to these settings.

Problems?

we've got solutions

Note: The voice prompts are only in English.

My headset will not enter pairing mode

Make sure that any devices previously paired with the headset are turned off. If the status light is not steadily lit in blue, turn off both the other device and headset, wait 10 seconds, then turn headset back on. Wait for the status light to become steadily lit in blue, indicating the headset is now in pairing mode.

My phone doesn't find my headset when searching

Make sure the status light on your headset is steadily lit in blue when your phone is searching for devices. If not, power cycle (turn off and on) the headset. You hear "ready to pair" and see the status light steadily lit in blue.

My headset worked before but now it's not working

Make sure your phone is on and the Bluetooth feature is turned on in your phone. If the Bluetooth feature was turned off or was turned on only temporarily, you may need to restart the Bluetooth feature and pair your phone and headset again (see "Pair & connect" on page 8).

Support

we're here to help

If you have questions or need assistance, contact us at 1-877-MOTOBLU, or visit us at www.motorola.com/Bluetoothsupport or www.motorola.com/bluetoothconnect.

Safety & General Information IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR DEVICE.

Use & Safety for Battery-Powered Accessories

• Do not store or use your battery-powered accessory (such as a Bluetooth® headset or other device) in temperatures below -10°C (14°F) or above 60°C (140°F).
• Do not recharge your accessory in temperatures below 0^ ( 32^ ) or above 45^ ( 113^ ).
• Conditions inside a parked car can exceed this range. Do not store your accessory in a parked car.
• Do not store your accessory in direct sunlight.
• Storing your fully charged accessory in high-temperature conditions may permanently reduce the life of the internal battery.
• Battery life may temporarily shorten in low-temperature conditions.

Approved Accessories

Use of accessories not approved by Motorola, including but not limited to batteries, antennas, and convertible covers, may cause your mobile device to exceed RF energy exposure guidelines and may void your mobile device's warranty. For a list of approved Motorola accessories, visit our Web site at: www.motorola.com

Driving Precautions

Responsible and safe driving is your primary responsibility when behind the wheel of a vehicle. Using a mobile device or accessory for a call or other application while driving may cause distraction. Using a mobile device or accessory may be prohibited or restricted in certain areas, always obey the laws and regulations on the use of these products.

While driving, NEVER:

• Type or read texts.
• Enter or review written data.
• Surf the web.
• Input navigation information.
• Perform any other functions that divert your attention from driving.

While driving, ALWAYS:

• Keep your eyes on the road.

• Use a handsfree device if available or required by law in your area.

• Enter destination information into a navigation device before driving.
• Use voice activated features (such as voice dial) and speaking features (such as audible directions), if available.
• Obey all local laws and regulations for the use of mobile devices and accessories in the vehicle.
• End your call or other task if you cannot concentrate on driving.

Responsible driving practices can be found at www.motorola.com/ callsmart (in English only).

Caution About High Volume Usage

Warning: Exposure to loud noise from any source for extended periods of time may affect your hearing. The louder the volume sound level, the less time is required before your hearing could be affected. To protect your hearing:

• Limit the amount of time you use headsets or headphones at high volume.
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can't hear people speaking near you.

If you experience hearing discomfort, including the sensation of pressure or fullness in your ears, ringing in your ears, or muffled speech, you should stop listening to the device through your headset or headphones and have your hearing checked.

For more information about hearing, see our Web site at direct.motorola.com/hellomoto/nss/AcousticSafety.asp (in English only).

Small Children

Keep your mobile device and its accessories away from small children. These products are not toys and may be hazardous to small children. For example:

• A choking hazard may exist for small, detachable parts.
• Improper use could result in loud sounds, possibly causing hearing injury.
• Improperly handled batteries could overheat and cause a burn.

Symbol Key

Your battery, charger, or mobile device may contain symbols, defined as follows:

Symbol Definition

Important safety information follows.

Symbol Definition

Do not dispose of your battery or mobile device in a fire.

Do not dispose of your battery or product with your household waste. See "Recycling" for more information.

For indoor use only.

European Union Directives Conformance Statement

Hereby, Motorola declares that this product is in compliance with:

• The essential requirements and other relevant provisions of Directive 1999/5/EC
  All other relevant EU Directives

Product Approval Number

The above gives an example of a typical Product Approval Number. You can view your product's Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) at www.motorola.com/rtte. To find your DoC, enter the Product Approval Number from your product's label in the "Search" bar on the Web site.

FCC Notice to Users

The following statement applies to all products that have received FCC approval. Applicable products bear the FCC logo, and/or an FCC ID in the format FCC ID:xxxxxx on the product label.

Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user's authority to operate the equipment. See 47 CFR Sec. 15.21.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful

interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.19(3).

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Industry Canada Notice to Users

Operation is subject to the following two conditions: (1) This device may not cause interference and (2) This device must accept any interference, including interference that may cause undesired operation of the device. See RSS-GEN 7.1.5. This Class B digital apparatus complies with Canadian ICES-003.

Privacy & Data Security

Motorola understands that privacy and data security are important to everyone. Because some features of your product may affect your privacy or data security, please follow these recommendations to enhance protection of your information:

• Monitor access —Keep your product with you and do not leave it where others may have unmonitored access. Lock your product's keypad where this feature is available.
• Keep software up to date —If Motorola or a software/application vendor releases a patch or software fix for your product that updates the device's security, install it as soon as possible.
• Secure Personal Information —Your product can store personal information in various locations including a SIM card, memory card, and built-in memory. Be sure to remove or clear all personal information before you recycle, return, or give away your product.

Note: For information on how to backup or wipe data from your product, go to www.motorola.com/support

• Online accounts —Some products provide a Motorola online account. Go to your account for information on how to manage the account, and how to use security features.
• Applications —Install third party applications from trusted sources only. Applications can have access to private information such as call data, location details and network resources.

If you have further questions regarding how the use of your mobile device may impact your privacy or data security, please contact Motorola at [e-mail], or contact your service provider.

Use & Care

To care for your Motorola product, please keep it away from:

liquids of any kind

Don't expose your product to water, rain, extreme humidity, sweat, or other moisture. If it does get wet, don't try to accelerate drying with the use of an oven or dryer, as this may damage the product.

extreme heat or cold

Avoid temperatures below -10^ C ( 14^ F ) or above 60^ C ( 140^ F ).

microwaves

Don't try to dry your product in a microwave oven.

dust and dirt

Don't expose your product to dust, dirt, sand, food, or other inappropriate materials.

cleaning solutions

To clean your product, use only a dry soft cloth. Don't use alcohol or other cleaning solutions.

shock and vibration

Don't drop your product.

Recycling

Mobile Devices & Accessories

Please do not dispose of mobile devices or electrical accessories (such as chargers, headsets, or batteries) with your household waste, or in a fire. These items should be disposed of in accordance with the national collection and recycling schemes operated by your local or regional authority. Alternatively, you may return unwanted mobile devices and electrical accessories to any Motorola Approved Service Center in your region. Details of Motorola approved national recycling schemes, and further information on Motorola recycling activities can be found at: www.motorola.com/recycling

Packaging & Product Guides

Product packaging and product guides should only be disposed of in accordance with national collection and recycling requirements. Please contact your regional authorities for more details.

Software Copyright Notice

Motorola products may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in Motorola

products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.

Export Law Assurances

This product is controlled under the export regulations of the United States of America and Canada. The Governments of the United States of America and Canada may restrict the exportation or re-exportation of this product to certain destinations. For further information contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and International Trade.

Product Registration

Online Product Registration:

www.motorola.com/us/productregistration

Product registration is an important step toward enjoying your new Motorola product. Registering permits us to contact you for product or software updates and allows you to subscribe to updates on new products or special promotions. Registration is not required for warranty coverage.

Please retain your original dated sales receipt for your records. For warranty service of your Motorola Personal Communications Product you will need to provide a copy of your dated sales receipt to confirm warranty status.

Thank you for choosing a Motorola product.

Motorola Limited Warranty for the United States and Canada

What Does this Warranty Cover?

Subject to the exclusions contained below, Motorola Mobility, Inc. warrants its mobile telephones ("Products"), Motorola-branded or certified accessories sold for use with these Products ("Accessories"), and Motorola software contained on CD-ROMs or other tangible media and sold for use with these Products ("Software") to be free from defects in materials and workmanship under normal consumer usage for the period(s) outlined below. This limited warranty is a consumer's exclusive remedy, and applies as follows to new Motorola Products, Accessories, and Software purchased by consumers in the United States or Canada, which are accompanied by this written warranty:

Products and Accessories

Products Covered Length of Coverage
Products and Accessories as defined above, unless otherwise provided for below.	One (1) year from the date of purchase by the first consumer purchaser of the product unless otherwise provided for below.
Decorative Accessories and Cases. Decorative covers, bezels, PhoneWrap™ covers and cases.	Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product.
Monaural Headsets. Ear buds and boom headsets that transmit mono sound through a wired connection.	Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product.
Products and Accessories that are Repaired or Replaced.	The balance of the original warranty or for ninety (90) days from the date returned to the consumer, whichever is longer.

Exclusions (Products and Accessories)

Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage.

Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty.

Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage.

Use of Non-Motorola Products and Accessories. Defects or damage that result from the use of non-Motorola branded or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage.

Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage.

Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or parts, are excluded from coverage.

Communication Services. Defects, damages, or the failure of Products, Accessories or Software due to any communication service or signal you may subscribe to or use with the Products Accessories or Software is excluded from coverage.

Software

Products Covered Length of Coverage

Software. Applies only to physical defects in the media that embodies the copy of the software (e.g. CD-ROM, or floppy disk).

Ninety (90) days from the date of purchase.

Exclusions (Software)

Software Embodied in Physical Media. No warranty is made that the software will meet your requirements or will work in combination with any hardware or software applications provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected.

Software NOT Embodied in Physical Media. Software that is not embodied in physical media (e.g. software that is downloaded from the Internet), is provided "as is" and without warranty.

Who is Covered?

This warranty extends only to the first consumer purchaser, and is not transferable.

What Will Motorola Do?

Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts. No data, software or applications added to your Product, Accessory or Software, including but not limited to personal contacts, games and ringer tones, will be reinstalled. To avoid losing such data, software, and applications, please create a back up prior to requesting service.

How to Obtain Warranty Service or Other Information

USA All Products, Accessories, and Software: 1-800-331-6456
Canada All Products:	1-800-461-4575

TYY

1-888-390-6456

You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number.

What Other Limitations are There?

ANY IMPLIED WARRANTYES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTYES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTYES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR

APPLICATIONS OR OTHER FINANCIAL LOSS ASING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.

Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or from one jurisdiction to another.

Copyright & Trademarks

Motorola Mobility, Inc.

Consumer Advocacy Office

600 N US Hwy 45

Libertyville, IL 60048

www.hellomoto.com

Note: Do not ship your product to the above address. If you need to return your product for repairs, replacement, or warranty service, please contact the Motorola Customer Support Center at:

1-800-331-6456 (United States)

1-888-390-6456 (TTY/TDD United States for hearing impaired)

1-800-461-4575 (Canada)

Certain features, services and applications are network dependent and may not be available in all areas; additional terms, conditions and/or charges may apply. Contact your service provider for details.

All features, functionality, and other product specifications, as well as the information contained in this guide, are based upon the latest available information and believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation.

MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. The Bluetooth trademarks are owned by their proprietor and used by Motorola Mobility, Inc. under license. All other product or service names are the property of their respective owners.

© 2010 Motorola Mobility, Inc. All rights reserved.

Caution: Changes or modifications made in the radio phone, not expressly approved by Motorola, will void the user's authority to operate the equipment.

Product ID: MOTOROLA COMMAND ONE (HZ700)

Manual Number: 68014572001-A

MOTOROLA

COMMAND ONE™

Guía de inizio=rápido

Felicitaciones

verde "battery level is mas de

high" (alto nivel de 3,5 horas

www.motorola.com/Bluetoothsupport o www.motorola com/bluetoothconnect

www.motorola.com/us/productregistration

Motorola Mobility, Inc.

Consumer Advocacy Office

600 N US Hwy 45

Libertyville, IL 60048

www.hellomoto.com

www.motorola.com/us/productregistration

Consumer Advocacy Office

600 N US Hwy 45

Libertyville, IL 60048

www.hellomoto.com