360 Heurist - Robot vacuum DYSON - Free user manual and instructions

USER MANUAL 360 Heurist DYSON

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Thank you for choosing to buy a Dyson robot

To read your manual in English go to page 4.

Thank you for choosing to buy a Dyson robot

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Download the Dyson Link app to get more from your robot

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How your robot works

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Starting a clean

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Maintaining your robot's performance

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Understanding your robot's lights

Download the Dyson Link app to get more from your robot

Personalise your robot.

Get step-by-step setup and support.

Control when your robot cleans.

Track your robot's cleaning progress.

Extend run time, increase suction or reduce noise by selecting from three different power levels.

Keep your robot up to date with automatic software updates.

Download the latest Dyson Link app from the App Store or Google Play. Open the app and follow the on-screen instructions to connect to your robot.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Google Play and the Google Play logo are trademarks of Google Inc. The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Dyson is under license.

For further information and support:

Online

www.dyson.com

On the phone

Call our dedicated Helpline.

How your robot works

How to get the best cleaning performance.

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Navigation

A specifically designed vision system that guides your robot around your home.

Your robot views 360° around to fix its location in your home.

It also uses infrared sensors to work out the size of your home and avoid obstacles such as furniture.

Cleaning

Your robot uses a combination of patented Dyson technologies to keep your home clean.

Your robot uses a full width brush bar to clean to the edges of the room and a choice of power levels from the Dyson digital motor to clean all floor types.

Personalisation

Use the Dyson Link app to personalise how and when your robot cleans.

Schedule your robot, telling it when to clean.

Choose between three power modes and adapt your robot to your home.

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Illumination

LED lights help your robot clean in low light.

Your robot senses low light areas and uses its ring of LED lights to selectively illuminate those areas, helping it to navigate.

Runtime and charging

The run times and charging times of your robot will always be approximate.

You do not have to wait for your robot to be fully charged before starting a clean.

Your robot will automatically recharge if started from the dock. During a clean, your robot will not fully recharge before resuming, to optimise the time spent cleaning.

For further information and support:

Online

www.dyson.com

On the phone

Call our dedicated Helpline.

Starting a clean

Plug Cable Dock 'Power on' indicator 50cm

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No cables Clear edges Clear floors

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Setting up

Open the dock fully to 90° and place it against the wall.

Plug the charging cable into either side of the dock.

Ensure that the dock is powered, indicated by a blue light on the dock.

Tidy any surplus cable by wrapping it around the plug.

Ensure that no objects are within approximately a 50cm radius of the dock.

Charging

Place your robot on the dock with the clear bin facing the wall.

The battery light will indicate that your robot is charging.

Preparing the room

Remove thin rugs or loose items that your robot may suck up.

Tidy obstacles such as shoe laces or thin cables that may become entangled in the brush bar.

Clean any liquid spills or sharp items that may cause damage to your robot.

Ensure that there are no items such as bags or shoes within 10cm of any drops in the room.

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Automatic recharge

Press the button to clean all accessible areas.

Your robot will return to the dock to recharge when the battery is low.

Once recharged, your robot will automatically continue its clean.

Single charge

To clean a specific area, start your robot away from the dock.

Your robot will clean all the accessible space it can reach on a single charge.

Your robot will not recharge when the battery is low, but return to its starting point and switch 'OFF'.

For further information and support:

Online

www.dyson.com

On the phone

Call our dedicated Helpline.

Maintaining your robot's performance

Follow a few regular, simple maintenance steps.

Washing and drying the filters

Wash filters with cold water at least once every month.

graph TD
    A["Device Placement"] --> B{Check}
    B -->|Yes| C["Discharge"]
    B -->|No| D["Failure"]
    C --> E["Storage System"]
    D --> F["Discharge"]
    E --> G["Product Package"]
    F --> H["Discharge"]
    G --> I["End"]

To remove the pre-motor filter:

Press the bin release button and remove the filter behind the bin. To remove the post-motor filter:

Press the button on the filter cover and remove. Pull the filter from the robot.

Wash the filters with cold water, repeat until the water runs clear.

Tap to remove excess water and leave to dry for at least 24 hours.

Ensure that the filters are completely dry before refitting.

To refit the pre-motor filter:

Push the filter back into position and refit the clear bin. To refit the post-motor filter:

Push the filter back into position and refit the filter cover.

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Brush bar maintenance

Check your brush bar regularly.

Detach the brush bar using a coin and remove any debris by hand.

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Track maintenance

Check your tracks regularly.

Place the robot upside down on a soft surface and remove any debris by hand.

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Emptying your clear bin

Before every clean and when the dirt reaches the MAX mark. Press the bin release button. Place the whole bin in a bag, lift the cyclone out of the clear bin and empty the contents into the bag.

General cleaning

Check your infrared sensors, lens and LED lights regularly.

Use a soft, dry, lint free cloth to wipe all over the robot and especially the infrared sensors, lens and LED lights.

Maintaining your robot's performance

Continued.

Software updates

To get the best out of your robot, update to the latest software.

Automatic updates via the Dyson Link app

By downloading the Dyson Link app you will be registered for automatic updates. When an update becomes available for your robot, it will automatically download and install at the next available opportunity (when the robot is inactive, on the dock and connected to Wi-Fi).

Manually update via USB

Check for software updates on the Dyson website, www.dyson.com and follow the step-by-step instructions.

For further information and support:

Online

www.dyson.com

On the phone

Call our dedicated Helpline.

Understanding your robot's lights

During a clean

Clean/Pause button

Press the button to start a clean or pause your robot.
To power off, press and hold the button until the lights go out.

Press the button to start a clean or pause your robot. To power off, press and hold the button until the lights go out. Battery level Returning to dock Your robot is returning to its dock to recharge. Cleaning status ring Indicates your robot's status. Wi-Fi connection status Get the Dyson Link app for more information.

Your robot needs your attention

Once you have finished looking after your robot, press the button to resume cleaning. Follow the instructions in 'Maintaining your robot's performance'.

Airways blocked

Check for blockages in your robot's airways. Clean your robot's filters.

Tracks or robot stuck

Check for debris wrapped around your robot's tracks. Recover your robot from any obstacle and place it nearby to resume cleaning.

nearby e n. Bru Cl

Clean stopped

Your robot is unable to complete its clean. Return your robot to its dock and start the next clean as normal.

Brush bar stuck

Check for debris wrapped around your robot's brush bar.

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Call the Dyson

Helpline

Your robot may need help from Dyson.

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Software update

Your robot is updating its software. Wait until the lights go out and start a clean as normal.

DE/AT/CH

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Navigation

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Beleuchtung

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graph TD
    A["Device Placement"] --> B["Replacement"]
    B --> C{Condition: Yes/No}
    C -->|Yes| D["Adjustment to Device"]
    C -->|No| E["Failure to Remove Device"]
    D --> F["Ordering to Device"]
    E --> G["Delivery to Device"]
    F --> H["End"]
    G --> I["End"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    style E fill:#cff,stroke:#333
    style F fill:#ffc,stroke:#333
    style G fill:#cfc,stroke:#333
    style H fill:#fcc,stroke:#333
    style I fill:#ffc,stroke:#333
    note right of H "24 hrs"
    note left of H "NO" (Red X)
    note right of I "NO" (Red X)

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Wartung der Ketten

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Behälterentleerung

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Circulación

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Iluminación

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Recarga automática

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Diagram illustrating a food preparation process with labeled steps: adding a cookie into a container, adding a spoon to a cup, and adding a spoon to a glass filled with granular material.

Circular icon with play button and radiating lines, no text or symbols present

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Interior view of a room with ceiling lights and ceiling-mounted equipment (no visible text or symbols)

Simple line drawing of a door handle with a circular opening and handle, no text or symbols present.

Hand holding smartphone displaying a product description screen with a laptop and battery icon

Navigation

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Éclairage

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Entretien de la brosse

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Contactez le Service

Consommateurs Dyson

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IT: www.dyson.it/support

CH: www.dyson.ch/support

Al telefono

IT: 800 976 024

CH: 0800 740 183

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Navigazione

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Illuminazione

IT: www.dyson.it/support

CH: www.dyson.ch/support

Al telefono

IT: 800 976 024

CH: 0800 740 183

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Line drawing of a hand pressing down on a small robotic device on a tiled floor (no text or symbols)

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Ricarica automatica

IT: www.dyson.it/support

CH: www.dyson.ch/support

Al telefono

IT: 800 976 024

CH: 0800 740 183

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Line drawing of a hand using a tool to adjust or install a mechanical component on a grid-patterned surface (no text or symbols)

Diagram illustrating a food preparation process with labeled steps: adding a cookie, adding a cup, and pouring into a container.

IT: www.dyson.it/support

CH: www.dyson.ch/support

Al telefono

IT: 800 976 024

CH: 0800 740 183

60

Circular play button icon with playback control and radiating lines (no text or symbols)

Circular play button icon with blue control buttons and a play symbol (no text or numbers)

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Navigatie

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Verlichting

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Automatisch opladen

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Borstelonderhoud

Controleer de borstel regelmatig.

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Diagram illustrating a food preparation process with labeled steps: adding granular material, adding liquid, and adding coffee beans.

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Bel de Dyson Helpline

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Software-update

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GB

Dyson customer care

www.dyson.co.u

[e-mail]

0800 298 0298

Dyson Limited, Tetbury Hill

Malmesbury, Wiltshire, SN16 ORP

1

www.dyson.ie

[e-mail]

01 475 7109

Dyson Ireland Limited, Unit 2,

Building 4 Vantage Central, Central

Park, Leopardstown, Dublin 18, Ireland

AT

Dyson Kundendienst

[e-mail]

0800286745

Dyson Austria GmbH

Engerthstrasse 151, 1020, Vienna,

Austria

RELLIV

Dyson Helpdesk

[e-mail]

BE:080039208

LU:080062451

Dyson BV, Fred. Roeskestraat 109

1076 EE, Amsterdam, Netherlands

CH

Thetaco Traders Ltd.,

Tapeinoseos 6, Aradhippou Industrial

Estate, Larnaka 7100, Cyprus,

PO Box 41070

CZ

Dyson Denmark ApS, c/o

Mazanti-Andersen Korso Jensen.

Amaliegade 10, 1256 Kobenhavn K,

Denmark

ES

28004, Madrid, Spain

F

75018, Paris, France

GP

ΒΑΣΙΛΗΑΣ Α.Ε.

[e-mail]

8001113500

Burotek sarl (Member of Antaki Group)

[e-mail]

01-252 474

Moutran Bldg., Sin El Fil Boulevard,

P.O.Box: 90-720, Beirut

LT

Dyson servisas

[e-mail]

852058833

UAB Baltic Continent, P. Lukšio g. 23,

Vilnius LT-09132, Lietuva

MA

Ideaplus sarl

[e-mail]

0801 001 424

Dyson Norway AS, c/o KPMG Law

Adovkatfirma AS, Sorkedalsveien 6,

0369 Oslo, Norway

PI

CPM International Telebusiness SL.

Dyson Sweden AB, c/o Convendum,

Vasagatan 16, 111 20, Stockholm.

Sweden

SI

Gaber avdio video servis

Peter Kastelic s.p

[e-mail]

386 4 537 66 00

Partizanska cesta 8, SI-1290 Grosuplje,

Slovenija

TR

Tudortech, 4th floor Park On Long,

66 Long Street, Cape Town, 8001.

South Africa