SR2AK9350WK - Robot vacuum SAMSUNG - Free user manual and instructions

Product Type	Robot vacuum cleaner
Brand	Samsung
Model	SR2AK9350WK
Dimensions (W x D x H)	362 x 378 x 135 mm
Weight	4.9 kg
Input voltage	100-240 V~, 50/60 Hz
Power consumption	250 W (Max mode)
Battery type	Lithium-ion 21.6 V / 97.2 Wh
Charging time	Approximately 240 minutes
Battery life	Max mode: ~30 min, Normal mode: ~60 min, Silence mode: ~90 min
Cleaning modes	Automatic, Spot, Manual, Single program, Daily program
Connected features	SmartThings app, Wi-Fi 2.4 GHz, voice control (via SmartThings)
Sensors	Obstacle sensor, cliff sensor, anti-collision sensor, camera (Visionary Mapping Plus)
Special brush	Removable pet hair brush
Dustbin capacity	Not specified in the manual, approx. 0.5 L (estimate)
Filter	Washable filter (cyclone)
Noise level	Silence mode: reduced, values not specified
Included accessories	Charging base, remote control, AAA batteries, user guide, replacement filter, cleaning brush, boundary markers
Safety	Emergency switch, auto stop when lifted, drop detection
Maintenance	Cleaning the dustbin and filter, cleaning sensors and camera, cleaning the brush and wheels
Battery warranty	6 months from date of purchase

Frequently Asked Questions - SR2AK9350WK SAMSUNG

How to charge the robot for the first time?

Activate the emergency switch under the device, place the robot on the charging base (pins aligned). The first charge takes approximately 240 minutes. The indicator shows progress and 'FULL' is displayed.

What to do if the robot cannot find its base?

Check that the base is plugged in and powered on, and that there are no obstacles around (min distance 0.5 m on sides, 1 m in front). Clean the charging pins with a dry cloth. If the problem persists, restart the emergency switch.

How to clean the special pet hair brush?

Turn off the emergency switch. Remove the dustbin, unclip the brush cover, take out the brush and remove hair/threads with a blunt tool. Replace the brush and cover until it clicks.

What do information codes like C01 or C05 mean?

These codes appear in case of malfunction. For example: C01 = robot stuck, move it; C05 = anti-collision sensor to check; C06/C07 = sensors obstructed. Refer to the 'Information codes' section of the manual.

How to use the SmartThings app?

Download SmartThings from Google Play or App Store. Create a Samsung account. Make sure the robot is connected to your 2.4 GHz Wi-Fi network. Follow the instructions in the app to add the device. You will then be able to control the robot remotely.

Why does the filter inspection light turn on even after emptying?

Turn off and then on the emergency switch. Empty the dustbin again and clean the filter more vigorously. Make sure the filter is completely dry after washing.

What is the maximum threshold height the robot can climb?

The robot can climb thresholds up to approximately 2 cm (0.8 inch). Beyond that, it may get stuck. If necessary, place boundary markers to avoid areas with high thresholds.

How to set the timer programming?

Place the robot on the base. Press the time setting button to set the current time, then press the program button to set a single or daily cleaning. Programming is only available in automatic mode.

What to do if suction power decreases?

Check the filter inspection light: if it is on, clean the dustbin and filter. Empty the dustbin if full. Turn off the emergency switch and remove foreign objects blocking the suction inlet under the robot.

Can I use the robot on carpet?

Yes, but avoid carpets thicker than 1 cm, as the robot may not be able to climb them. Automatic mode adapts to surfaces. For thick rugs, use boundary markers to exclude them from cleaning.

USER MANUAL SR2AK9350WK SAMSUNG

Before operating this unit, please read the instructions carefully.
For indoor use only.

Contents

03 Safety information
10 Installation Accessories / Installation note
12 Charging Automatic charging / Recharging / Low battery (Lo)
14 Using POWERbot Turning the power on/off / Selecting cleaning modes / About the boundary markers / Using Energy-saving mode
18 Using the remote control
20 Name of each part Top / Bottom / Display panel
21 Setting time/schedule Setting the time / Setting the schedule
22 Cleaning and maintaining Cleaning the dustbin / Cleaning the sensors and the camera / Cleaning the Pet brush / Cleaning the Driving wheel
24 SmartThings App
29 Notes and cautions Charging / Using / Cleaning and maintenance / About the battery / About the IrDA sensor
31 Information codes
32 Troubleshooting
36 Open Source Announcement
37 Specifications

Safety information

SAFETY INFORMATION

• Before operating the appliance, please read this manual thoroughly and retain it for your reference.

• Because these following operating instructions cover various models, the characteristics of your vacuum cleaner may differ slightly from those described in this manual.

CAUTION/WARNING SYMBOLS USED

WARNING	Indicates that a danger of death or serious injury exists.
cAutloN	Indicates that a risk of personal injury or material damage exists.

OTHER SYMBOLS USED

Note	Indicates that the following text contains additional important information.

State of California Proposition 65 Warning (US only)

This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

For battery recycling go to call2recycle.org; or call 1-800-822-8837

Safety information

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic precautions should be observed, including the following:

READ ALL INSTRUCTIONS BEFORE USING YOUR POWERbot.

Unplug from outlet when not in use and before conducting maintenance.

WARNING: to reduce the risk of fire, electric shock, or injury:

GENERAL

• Use only as described in this manual.
• Do not operate POWERbot or the adapter / docking station if it has been damaged in any way.
• If the vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped in water, return it to a customer care center.
• Do not handle the adapter / docking station or POWERbot with wet hands.
• Use only on dry, indoor surfaces.
• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
• Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

Adapter / Docking station

• Do not modify the polarized plug to fit a non-polarized outlet or extension cord.
• Do not use outdoors or on wet surfaces.
• Unplug the adapter / docking station from the outlet when not in use and before servicing.
• Use only the adapter / docking station supplied by the manufacturer to recharge.
• Do not use with a damaged cord or plug or a loose power outlet.
• Do not pull or carry by the cord, use the cord as a handle, close the door on the cord, or pull the cord around sharp edges or corners. Keep the cord away from heated surfaces.
• Do not use extension cords or outlets with inadequate current carrying capacity.
• Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
• Do not mutilate or incinerate batteries as they will explode at high temperatures.

• Do not attempt to open the adapter / docking station. Repairs should only be carried out by a qualified customer care center.

• Do not expose the adapter / docking station to high temperatures or allow moisture or humidity of any kind to come into contact with the adapter / docking station.

POWERbot

• Do not pick up hard or sharp objects such as glass, nails, screws, coins, and etc.
• Do not use without a filter in place. When servicing the unit, never put fingers or other objects into the fan chamber in case the unit accidentally turns on.
• Do not put any objects into openings. Do not use with any openings blocked; keep openings free of dust, lint, hair, and anything that may reduce air flow.
• Do not pick up toxic materials (chlorine bleach, ammonia, drain cleaner, etc.).
• Do not pick up anything that is burning or smoke, such as cigarettes, matches, or hot ashes.
• Do not use to pick up flammable or combustible liquids such as gasoline, nor use on areas where they may be present.
• Locations with candles or desk lamps on the floor.
• Locations with unattended fires (fire or embers).
• Locations with distilled alcohol, thinner, ashtrays with burning cigarettes, etc.
• Do not use POWERbot in an enclosed space filled with vapours given off by oil based paint, paint thinner, moth proofing substances, flammable dust, or other explosive or toxic vapours.
• Leaks from battery cells can occur under extreme usage or temperature conditions. If the liquid gets on skin, wash quickly with water. If the liquid gets into the eyes, flush them immediately with clean water for a minimum of 10 minutes. Seek medical attention.

SAVE THESE INSTRUCTIONS

POLARIZED PLUG INSTRUCTIONS

• To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install a proper outlet. Do not modify the plug in any way.

Safety information

REGULATORY NOTICE

1. FCC Notice

FCC CAUTION:

• Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

• This device complies with Part 15 of FCC Rules. Operation is Subject to following two conditions:

• This device may not cause harmful interference, and

• This device must accept any interference received including interference that cause undesired operation.

• For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible.

FCC STATEMENT:

• This equipment has been tested and found to comply within the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
• This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a different circuit from that to which the receiver is connected

-Consult the dealer or an experienced radio/TV technician for help.

FCC RADIATION EXPOSURE STATEMENT:

• This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body. This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter.

2. IC Notice

• The term "IC" before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
  This Class B digital apparatus complies with Canadian ICES-003.
• Cet apparéil numérique de la classe B est conforme à la norme NMB-003 du Canada.
• For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible.

IC RADIATION EXPOSURE STATEMENT:

• This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter.

Open Source License Notice

• This device uses open source software. Open Source Licenses are available on the product menu.
• Tap "Settings > Network > Software Update > Legal Information" on the device for more details.

Safety information

WARNING

Power related

• Please prevent any risk of electric shock or fire.
  -Do not damage the power cord.
  -Do not pull the power cord too hard or touch the power plug with wet hands.
  -Do not use a power source other than 100-240 V~ and also do not use a multi outlet to supply power to number of devices at the same time. (Do not leave the cord carelessly on the floor.)
  -Do not use a damaged power plug, power cord or loose power outlet.
  Clean dust or any foreign matters on the pin and contact part of the power plug.
  -There is a risk of electric shock or malfunction.

WARNING

Before use

• Do not use POWERbot near combustible materials.
  -Place near candle, desktop lamps, fireplace or near combustible materials such as gasoline, alcohol, thinners etc.
  The POWERbot is intended for household use therefore do not use it in an attic, basement, storage, industrial building, out of indoor space, places with moisture (such as bathroom, laundry), on the table or shelves.
• The POWERbot can be damaged or malfunction.
• Be sure POWERbot does not pass through or touch any kind of liquids.
• The POWERbot can be severely damaged and it may contaminate other areas if the wheels pass through liquid.
  Do not spill any liquids on the docking station.
  -There is a risk of fire or electric shock.

Do not use the docking station for anything other than its intended purpose.
-There is a risk of fire or severe damage to the docking station.
Always keep the cliff sensor clean for your safety.

WARNING

In use

If any abnormal sounds, smells or smoke come from POWERbot, immediately shut off the emergency switch at the bottom of POWERbot and contact a service center.

WARNING

Cleaning and maintenance

• When power cord is damaged, contact a service center to get it replaced by a certified repairman.
  -There is a risk of fire or electric shock.
• Please check with a Samsung Electronics service center when exchanging batteries.
  -Using batteries from other products can cause malfunction.

CAUTION

Before use

Insert the dustbin before using POWERbot.

• Be careful with the followings for proper automatic recharging.

• Always turn on the power of the docking station.

Install the docking station where POWERbot can easily find.

-Do not leave any object in front of the docking station.

• When installing the docking station, do not leave the cord carelessly on the floor since POWERbot may get tangled by it.

• Do not use POWERbot on black colored floors.

The POWERbot may not be able to operate normally.

• Do not pick up POWERbot by the dustbin holder.

Do not place any objects within (2.5m) to both sides and 4 ft (1 m) to the front of the docking station.

Make sure the docking station's charging contact is not damaged or have any foreign matters on it.

• Do not install the docking station in an area with a dark floor.

-If the floor around the docking station is dark, recharging is hindered.

Move any obstacles that may disturb POWERbot's movement (such as children's indoor swing or slides) before cleaning.

CAUTION

In use

Using POWERbot on thick carpet may damage both POWERbot and the carpet.
- The POWERbot cannot pass over carpet that is thicker than 0.4 in (1 cm).
- Do not use POWERbot on tables or other high surfaces.
-There is a risk of damage if it falls.
The POWERbot may bump into chair, desk legs therefore move them away for faster and efficient cleaning.
- When POWERbot is operating, do not lift it up or carry it to another area.
Do not hold by driving wheels of POWERbot when carrying it to another area.
- Do not put any objects on top of POWERbot since it may cause malfunction.
- Remove any large papers or plastic bags immediately when using POWERbot since they may block the intake.
Do not aim the red pointer directly at people or animals.

CAUTION

Cleaning and maintenance

Prevent any damage to POWERbot by complying with the following
-Do not clean POWERbot by spraying water directly onto it or use benzene, thinner, acetone or alcohol to clean it.
- Do not disassemble or repair POWERbot. This should only be done by a certified repairman.
Always keep the obstacle sensor and cliff sensor clean.

-If foreign matter accumulates, sensors may malfunction.

Installation

The docking station must be plugged in and turned on at all times.

1 Connect the adapter jack to the docking station

2 Connect the power cord to the adapter

When using the adapter, the side with the sticker attached must face down.

3 Connect the power plug to the outlet

The power indicator lamp (Red) will turn on.

Accessories

Remote control Batteries (AAA type)	User manual Spare filter Cleaning brush
Docking station Power cord Adapter Boundary markers

※ Accessories may differ depending on the models.
※ Refer to page 16 for the installation of boundary markers.

Installation note

Note

Install the docking station in a place where the floor and wall are level.
It is best to install the docking station along the grain of wooden floors.
If the emergency switch is off, the POWERbot will not charge even if it is docked on the docking station.

Always turn on the power of the docking station.

• If power is not supplied to the docking station, the POWERbot cannot find it and cannot automatically recharge.
• If the POWERbot is left detached from the docking station, the battery will drain naturally.

If the POWERbot is in sleep mode, power will not come on even if the emergency switch is turned off and then on. Press and hold the [Start/Stop] button on the POWERbot to turn the sleep mode off.

Charging

1 Turn on the emergency switch on the bottom

You must turn on the emergency switch to turn on the POWERbot.

Press and release the

button.

2 Manually charge the POWERbot by placing it on the docking station

Make sure the charging pins on the POWERbot and the docking station are aligned.

3 Check the charging status

"will turn on according to charging progress and "FULL" will turn on when charging is complete.

Automatic charging

When the battery indicator blinks during cleaning, the POWERbot will return to the docking station to charge itself automatically.

Recharging

You can command the POWERbot to recharge at the docking station while it is in cleaning.

Low battery (Lo)

Manually charge the POWERbot by placing it on the docking station.

Steps to take if recharging not occurring:

Check the installation status of the docking station when:

the docking station is located in a place where the POWERbot cannot easily access it.
the distance between the docking station and POWERbot is over 20 ft (5 m)

-It may take a long time for POWERbot to return to the docking station for recharging

Manually charge the POWERbot when:

the docking station is located in a corner
the battery is fully exhausted
- the POWERbot is immobilized by an obstacle (furniture etc.)
the POWERbot can't climb a threshold near the docking station (The maximum height of a threshold the POWERbot can climb is about 0.8 in (2.0cm)
- when the battery indicator blinks and "Lo" is displayed
- when the POWERbot is set to the Spot clean or Manual clean mode

Using POWERbot

You must turn on the emergency switch on the bottom of the unit before using POWERbot.

Turning the power on/off

Press the button for more than 3 seconds

• When POWERbot is not used for 30 minutes, it will return to the charger to charge itself automatically.

Starting Auto clean mode

Press and release this button. The POWERbot moves and cleans all set places until the battery is depleted.

• Stop cleaning: Press and release the button

Using Spot clean mode

The POWERbot cleans a localized area intensely.

Recharging/Energy-saving mode

Recharging

You can command POWERbot to recharge at the docking station automatically while it is cleaning by pressing this button.

Energy-saving mode

Refer to page 17.

Selecting cleaning modes

Cleaning mode How to select Displayed icon
Auto clean		SMART
Spot clean	* Spot clean mode can be selected only by pressing this button on the main body of the POWERbot.	SMART
Manual clean	* Manual clean mode can be selected by the direction control buttons of the remote control.	SMART

• When dust intake is detected in Spot/Manual clean mode, suction of the POWERbot will become stronger.
• Charging and cleaning times can differ according to conditions of use.

Cleaning method for each modes

Auto clean

Cleans all set places until the battery is depleted

Spot clean

Cleans a localized area intensely. It can be used to clean bread or cookie crumbs.

Manual clean

You can move POWERbot with the remote control to clean the desired spot.

Using POWERbot

Location recognizing function

If the POWERbot is repositioned when the cleaning is not complete or if the POWERbot operates again after an Information code appears, it searches the current location and cleans the area where was not cleaned previously.

• When the location recognizing function operates, the POWERbot searches the current location.
• If the searching is failed more than 3 times, the POWERbot will start to clean from the beginning.

Note

Start the cleaning again at the area within 4 ft (1 m) around where the POWERbot stopped.

• If you start the cleaning at the area more than 4 ft (1 m) from where the POWERbot stopped, it is difficult to search the location and the POWERbot may clean the area where it already cleaned.

About the boundary markers

To prevent the POWERbot from entering the following areas, attach the boundary markers on the floor in the shape at an interval of about 5.9 in (15 cm).

where a raised spot is below 1.9 in(5 cm)

where there is a slide, swing, fireplace or any flammable substance or moisture.

where a threshold is above 0.7 in (2.0cm)

where there is risk of falling such as stairs, porches or guardrails.

Using Energy-saving mode

You may select the Energy-saving mode to save energy during battery charging. Energy-saving mode turns off all functions except battery charging. It reduces the power consumption while you are away from home for an extended period of time.

How to select or cancel Displayed icon

Press for 5 sec.

About 3 seconds later, the previous indicator will appear.

When the POWERbot is in the Energy-saving mode, the green lamp of the docking station will blink.

Note

• If you select the Auto/Manual clean mode or press Point cleaning button, the Energy-saving mode will be cancelled.
• During the Energy-saving mode, setting the schedule will cancel the Energy-saving mode.
• If you select the Energy-saving mode after setting the schedule, the schedule will not be cancelled.
  If the power of the docking station is off, the Energy-saving mode will be cancelled.
• If the battery is completely flat, place the POWERbot on the docking station, and then press the [Start/Stop] button on the main body.

Using the remote control

1 Power / Recharging / Start/Stop

Power		Turn POWERbot's power on/off
Recharging		Select to recharge POWERbot at the docking station automatically
Start/Stop		Select to start or stop cleaning process

2 Suction power

Max mode		Select to clean with the strongest suction power
Normal mode		Select to clean with moderate suction power
Quiet mode		Select to clean with lower operation noise

3 Additional function

Sound	Sound	Each time you press this button, Sound Effects → Mute is selected in this sequence.
Smart control	Sound Smart Control (3sec)	Select to turn on or off the smart control * Press [Sound] button for 3 seconds.. * Wi-Fi connection should be done to control the POWERbot using SmartThings App.

The previously selected setting will not change even if the emergency switch is turned off and then on.

Inserting batteries

Open the battery cover by lifting it up while pressing the locking tab and insert the batteries as shown in the illustration. Then, close the cover until it clicks into place.

4 Manual clean mode & Direction control

	Select to move forward
	Select to turn left
	Select to turn right

• Moving backward is not available.

5 Point cleaning

You can use the remote control to point and clean the desired spot while the POWERbot is in cleaning process.

Point the red light on the floor within 4 ft (1 m) around POWERbot's location.

Press and hold the Point cleaning button to move the red light to the desired spot. The POWERbot will follow the light while cleaning.

Operating distance of the remote control

Height of the remote control	4 ft (1 m)	6 ft	(1.5 m)
Operating distance	About 8 ft (2 m)		About 10 ft (2.5 m)

Name of each part

Top

1. Display panel
2. Dustbin holder
3. Remote control signal receiver
4. Obstacle sensor
5. Dustbin
6. Camera
7. Dustbin handle
8. Bumper sensor

Bottom

1. Charge pins
2. Pet brush
3. Pet brush cover
4. Cliff sensor
5. Roller
6. Battery cover
7. Pet brush cover button
8. Driving wheel
9. Emergency switch

Display panel

1. Mute
2. Information Indicator
3. Filter inspection
4. Smart Control Off/On indicator
5. Wi-Fi
6. Battery indicator
7. One-time/Daily schedule
8. Number display
9. Spot clean mode
10. Manual clean mode
11. Quiet mode
12. Normal mode
13. Max mode
14. Dust sensor
15. Spot cleaning button
16. Start/Stop button
17. Recharging button

Setting time/schedule

Only Auto clean mode can be scheduled.

Setting the time

You must set the current time before using the One-time/daily schedule.

Setting the schedule

Setting/cancelling the schedule can only be done while POWERbot is docked on the docking station.

Skip to previous, next setting

Cancelling during setup

Setting will be canceled automatically when there's no input for 7 seconds

Cancelling One-time/Daily schedule

When both One-time/ Daily schedule is set	Schedule Cancel (3sec) → or Schedule Cancel (3sec) →
	Press for 3 sec.	Select the schedule Cancel complete
When either one of One-time or Daily schedule is set	Schedule Cancel (3sec)
	Press for 3 sec.

Cleaning and maintaining

You must turn off the emergency switch before cleaning POWERbot.

Cleaning the dustbin

Clean the dustbin when the filter inspection indicator ( turns on or if there's too much dust in the dustbin.

1 Remove the dustbin

2 Remove the dustbin cover

3 Remove dust in the dustbin and cyclone unit

4 Detach the cyclone unit from the dustbin cover, and then wash the dustbin and the filter

5 Reassemble the dustbin

6 Reinsert the dustbin into the main body until it clicks

Cleaning the sensors and the camera

Lightly wipe with soft cloth. Do not use water or cleaning solutions.

Cleaning the pet brush

1 Remove the dustbin

2 Remove the Pet brush cover

3 Remove the Pet brush

4 Clean the Pet brush

5 Reassemble the Pet brush

6 Reassemble the Pet brush cover

Cleaning the Driving wheel

1 Put a soft cloth on the floor and place POWERbot upside-down on the cloth.

2 Use a blunt rod or tweezers to remove foreign matter.

SmartThings App

The SmartThings App is only compatible with models that have a Wi-Fi function.

Setting up the wireless router

Please refer to the user manual of your wireless router if you have access problems.

Samsung POWERbot supports only Wi-Fi 2.4 Ghz.
Samsung POWERbot supports IEEE 802.11b/g/n and Soft-AP. -IEEE 802.11n is recommended.

Samsung POWERbot supports only DHCP (Dynamic Host Configuration Protocol). Please make sure that the DHCP server option is activated on your wireless router.
- POWERbot supports the WEP-OPEN, WPA-PSK/TKIP, and WPA2-PSK/AES for the authentication and encryption protocols.

-WPA2-PSK/AES is recommended.
-Confirm that your router has a unique SSID and password.

The quality of your wireless network connection may be influenced by the surrounding wireless environment.
- If your Internet service provider has permanently registered the MAC address (a unique identification number) of your PC or modem, your POWERbot may not be able to connect to the Internet. Ask your Internet service provider about the procedure to connect an apparatus other than a PC to the Internet.
- If your internet service provider requires your ID or password to connect to the internet, your POWERbot may not be able to connect. If this is the case, you must enter your ID or password when connecting to the Internet.
- The POWERbot may not be able to connect to the Internet because of firewall issues. Contact your Internet service provider to resolve these issues.
- Some wireless routers may transmit an abnormal Domain Name Server (DNS) address even if the Internet is not connected. If this occurs, contact the manufacturer of your wireless router and your Internet service provider.
If you still cannot connect to the Internet even after trying the procedure provided by your Internet service provider, please contact an authorized Samsung service center.
If your router is not a Wi-Fi certified product, The POWERbot may not be able to connect to the Internet.

Downloading the SmartThings App

• Download and install the SmartThings app from the markets (Google Play Store, Apple App Store, or Samsung Galaxy Apps). To find the app, use the keyword "SmartThings".

Note

SmartThings is incompatible with tablets and some mobile devices.

Android 6.0 or later (at least 2GB of RAM) is recommended.

• iPad and some mobile devices may not be supported.

-iOS 10.0 or later / iPhone 6 or later is supported.

• Visit Play Store or App Store to see if your mobile device is compatible with SmartThings.
  The supported features are subject to change without any prior notice.

Setting up a Samsung account

▶ You must sign in to a Samsung account before using the SmartThings app.
To set up a Samsung account, you can follow the directions provided by the SmartThings app.
- Or, if you have a Samsung smartphone, you can add your Samsung account in the setting app of your smartphone. Then, it will automatically sign in to your Samsung account.

SmartThings App

Adding a device to the SmartThings App

1. Connect your smartphone to your wireless router.
2. Launch the SmartThings app on your smartphone.

3. If a pop-up saying that a new device has been found appears, tap ADD NOW.

4. If the pop-up doesn't appear, tap the + button and select the device which you want to connect from the list of AVAILABLE DEVICES.

5. If your device doesn't appear in the list, add the device manually by selecting the device type and selecting the specific device model.

6. [Android] The connection to your device will be progressed automatically.

7. [iOS] Open the setting app, and select [Robot Vacuum] Samsung in the Wi-Fi list.

8. Provide the authentication when you are directed to do so.

9. [Android] The connection to your wireless router will be progressed automatically.

10. [iOS] Open the setting app, and select the wireless router in the Wi-Fi list.

11. The remaining setup will be automatically done. Then, a new Device Card will be added.

Note

If you cannot complete the product registration, please take the following steps.

• Try the registration procedure again as you have directed by the pop-up messages.
• Confirm that the UPnP option of your wireless router is active, and then try the registration procedure again.
• Confirm that your wireless router is operating in wireless mode, and then try the registration procedure again.
• If you have two or more POWERbots, turn off the other POWERbots, and then try to register your POWERbot again.
• If there is any other wireless router that has the same SSID as your wireless router, the registration might be failed.

Smart control and Wi-Fi indicator

On	Smart control is blocked. (The remote controller can still be allowed.)
Off	Smart control is allowed.
On	The POWERbot is connected to the wireless router.
Off	The POWERbot is trying to connect the wireless router.

• When the Smart control is blocked, you cannot control the POWERbot on your smartphone.
• The POWERbot and your smartphone are not connected to the same wireless router, a response delay may occur depending on your network environment.

Software Update

• When the POWERbot is charging on the docking station, the POWERbot connects to the server and then checks if a software is available. If a new software is found, POWERbot will automatically download and update it.
  If "UP" is displayed on the display panel while the POWERbot is charging, it means that an update is in progress. Please wait for completing the update before using the POWERbot.

Using the SmartThings App

• When you tap the device card on the SmartThings app, the plug-in for your device will be launched.

1. Power (on / off)
2. Directional controls with Manual clean mode (Forward, Left turn, Right turn)
3. Auto clean mode (start /stop)
4. Spot clean mode
5. Current status
6. Battery status
7. Suction power
8. Repeat option (on / off)

9. Schedule (Once / Daily)

10. The current time of the device will be synchronized when entering the schedule setting.

11. A scheduled cleaning will only be started when the device is charging on the docking station.

12. Cleaning history

13. Settings > Voice Guide

SmartThings App

Using Select & Go

A feature that allows the user to select and clean specific areas using the SmartThings App.

1. Cleaning Map and Cleaning Floorplan

Cleaning Map represents the areas the POWERbot moved while cleaning.

Cleaning Floorplan is an artificially delineated representation of Cleaning Map.

1. Area Cleaning

Includes configurable labels for each of the areas.
Select areas to clean and tap Start to clean.
Each area's status is indicated on the map.

Note

Precautions for Setting Cleaning Floorplan

-Place the charging station flush to a wall in an open area.

• Remove obstacles from the floor (rugs, towels, chairs, mats, toys, etc.).
• Remove obstacles along the paths to the areas to be included in the floorplan.
  If possible, close all doors with high sills (veranda, balcony, etc.).
• Ensure the areas to be included in the floorplan are well illuminated.

Cautions for Using Area Cleaning

Area Cleaning can commence only when Powerbot is being charged.

Area Cleaning will not function properly if the actual station's location and orientation do not match the location and orientation in the floorplan selected.
Area Cleaning feature may not function properly depending on the state of the floor and/or placement or obstacles in the concerned area.
- Areas on a floorplan are areas artificially delineated by Powerbot and may not include all the rooms.
- Map generation and Select & Go may not be available on areas covered in some carpets.
- There may be the difference between floorplans according to status of Powerbot even the environment is same.
- The user can select and use the desired floorplan by Floor plan menu.

Notes and cautions

Charging

Note

If the battery overheats during charging, it may take longer to charge.
- When automatic charging is not working, do the following:

• Turn the emergency switch (on the bottom of POWERbot) off and on again.
• Unplug the docking station's power plug and then plug it back on.
• Unplug the docking station, and then check whether there is any foreign matter on the charge pins and clean POWERbot and the charge pins of the docking station with a dry cloth or rag.
  -Check for any obstacles such as reflective objects, chairs, etc. near the docking station.

If POWERbot is left detached from the docking station, the battery will drain naturally.

• Try to keep POWERbot being charged on the docking station. (However, turn off the emergency switch and leave the docking station unplugged when planning to leave the house for long periods of time by going on a business trip or vacation, etc.)

Using

Note

The POWERbot may get caught on thresholds, etc. during cleaning.
- To restart operation, shut off the emergency switch, move the POWERbot to an area where it can move easily, and then turn on the power again.
The POWERbot cannot completely clean areas it cannot enter, such as corners, between the wall and sofa, etc.
-Please use another cleaning tool to clean them regularly.

The POWERbot cannot vacuum clumps of dirt, so some may remain on the floor after cleaning.
-Please use another cleaning tool to clean them regularly.
If POWERbot is turned off, you cannot turn it on by pressing the Power button on the remote control. Press and hold the [Start/Stop] button on POWERbot.
If the battery becomes low during Auto clean mode, POWERbot will recharge and finish cleaning the remaining area after recharging. (Repeat cleaning frequency: 1 time)
You cannot select and have the POWERbot execute Spot clean mode while it is charging.
If you press Manual clean / Point cleaning button while charging, the POWERbot will be detached from the docking station and then turn into the standby mode.
Do not lie down around the POWERBOT that is running.

-Your hair may be caught in the Pet brush, resulting in physical injury.

Cleaning and maintenance

Note

If you washed the dustbin and filter with water -Dustbin: Completely wipe out the water.
-Filter: Completely dry it in the shade before using.

caution

Watch your fingers when attaching or detaching the filter, since they may get stuck in the dustbin's intake.

Notes and cautions

To avoid blockages by foreign matter, do not let the POWERbot vacuum up toothpicks, cotton swabs etc.
If it is difficult to remove foreign matter from the Pet brush, contact an authorized Samsung service center.
Since the Pet brush removes dirt from the floor during cleaning, foreign matter such as thread, long hair, etc. may get caught in it. For the best cleaning results, check and clean it regularly.

About the battery

Note

Purchase batteries at authorized Samsung centers and check for the symbol (SAM) which is stuck on the battery and the model name before purchasing.
This battery is exclusively for the Samsung Electronics POWERbot. Do not use it for any other product.
Do not disassemble or modify the battery.
Do not throw the battery out in fire or heat it.
- Do not connect any metallic object to the charging contacts (+, -).
Store the battery indoors (at 0^ 40^ ).
If the battery malfunctions, do not disassemble it yourself. Contact your nearest Samsung service center.
Battery charging time and usage time may decrease the more the battery is used. If the battery's lifespan has been exceeded and it no longer docking stations properly, have it replaced at a Samsung service center.
The battery warranty period is 6 months from the date of purchase.

About the IrDA sensor

caution

Infrared signal transmission may not be smooth in locations exposed to halogen lamps or in outdoor locations.
The POWERbot uses 3 types of infrared devices. Each of the devices has a different priority level. A device may not work if it's signal is superseded by a device with a higher priority.

-Infrared signal Priority: Smart control > Docking station

Different infrared signals may interfere with one another and cause the devices to malfunction if they are used together in a small space or in close proximity.
If more than one POWERbot is used simultaneously, they may malfunction due to interference between infrared signals.

Information codes

1 Below information codes appear on the display panel

2 Turn off the emergency switch and check the below instructions and take appropriate action

3 Information code will disappear when you turn on the emergency switch

Information codes Checklist
△	The POWERbot is caught, stuck or trapped while moving around. Turn off the emergency switch and move the POWERbot to another area.
C 01	Foreign matter caught in the Pet brush. Turn off the emergency switch and remove the foreign matter from the Pet brush.
C 02	Foreign matter caught in the left Driving wheel. Turn off the emergency switch and remove the foreign matter from the Driving wheel.
C 03	Foreign matter caught in the right Driving wheel. Turn off the emergency switch and remove the foreign matter from the Driving wheel.
C 05	Bumper sensor needs to be checked. Turn off the emergency switch and turn it back on. When information code does not disappear, check if there's any small foreign matter between the bumper and the main body. If there is, pull the bumper slightly and remove the foreign matter.
C 06	Foreign matter accumulated on the obstacle sensor. Turn off the emergency switch and clean the front and rear sensor with a soft cloth.
C 07	Foreign matter accumulated on the cliff sensor. Turn off the emergency switch and clean the cliff sensor with a soft cloth.
C 11	Main PCB needs to be checked. Turn off and restart the product. If the same problem occurs repeatedly, a service check is required.

Troubleshooting

Symptom Checklist
The POWERbot is not working at all.	Check if the emergency switch is on. Check if all the icons are displayed on the display panel. Check if the POWERbot's battery is depleted. - When "Lo" is displayed, carry POWERbot to the docking station to charge it. Replace the batteries (AAA type) if the remote control is not working.
The POWERbot has stopped during cleaning.	When "Lo" is displayed on the display panel, carry POWERbot to the docking station to charge it. When POWERbot is immobilized by an obstacle such as a cord, threshold etc, pick it up and move it away from the obstacle. - If any fabric or string is caught in a drive wheel, turn off the emergency switch and remove the fabric or string before using it again.
Suction power is weak.	If the "Filter inspection indicator" is on, turn off the emergency switch and clean the dustbin. When there's too much dust in the dustbin, suction power may get weakened. Turn off the emergency switch and empty the dustbin. If the intake (on bottom of POWERbot) is blocked by foreign matter, turn off the emergency switch and remove foreign matter from the intake. When noise suddenly increase, turn off the emergency switch and empty the dustbin.
The POWERbot cannot find the docking station.	Check if there's a power failure or whether the power plug is unplugged. Remove any obstacles around the docking station that may prevent POWERbot from returning to the docking station. When there's foreign matter on the charge pins, charging can be affected. Clean the foreign matter off the pins.
The POWERbot suddenly cleans diagonally.	Check if the docking station is installed along the grain of wooden floors or tiles. The POWERbot may clean in a diagonal direction if it is moving to another area using the shortest route. It may also move at a diagonal if it made contact with an obstacles at that angle, if it was charged at the docking station at an angle, or if the grain of the wooden/tile floor skewed is in that direction.
Point cleaning is not working.	If you point the red light directly at POWERbot, it may not move in desired direction. -Point the red light on the floor within 4 ft (1 m) of POWERbot. ※ Do not use point cleaning in direct sunlight, under bright light, or on dark floors.
"Filter inspection indicator" is on even after the dustbin has been emptied.	Turn off the emergency switch and then turn it back on. Empty the dustbin again and re-clean the filter thoroughly.
I have installed the SmartThings App, but the POWERbot fails to be connected.	You can use the product after connecting the wireless router and the POWERbot through Easy-Setup according to the procedure.
I fail to log into the Samsung account.	Check your ID and password on the screen of the Samsung account.
There appears a message saying there is a failure during Easy-Setup.	You may have failed temporarily due to the distance from the wireless router or other obstacles. Please try again after a while.
The products do not work even though the smart phone is normally connected to the POWERbot.	Turn off the SmartThings App and then run it again, or disconnect the smart phone from the wireless router and then connect it again. Or turn off the power supply of the POWERbot, turn it on, wait for a minute or longer, and then run the SmartThings App again.
The functions of the SmartThings App do not work.	Check if the Smart control blocking function of the POWERbot is set. (When the Smart control is locked, the Wi-Fi indicator is turned off.)
The SmartThings Robot Vacuum App fails to get started.	Check if the POWERbot is connected to the wireless router.
POWERbot is not connected to Wi-Fi.	Check the setting status of the wireless router.
Location recognizing function does not operate.	Operate the POWERbot again near the area where it stopped previously. If the POWERbot does not recognize the surrounding environment or starts the cleaning at the area more than 4 ft (1 m) around where it stopped, the searching may be difficult.

Troubleshooting

Symptom Checklist
SmartThings App cannot be installed.	►SmartThings App operates on Android OS 6.0 or later, iOS 10 or later. ►The supporting OS version for SmartThings App may change later. ►For rooted smart devices, standard installation and use will not be guaranteed.
A message of product registration failure appears.	►Try the product registration procedure again by referring to the pop-up messages. ►Please refer to the “Setting up the wireless router” in the user manual. ►Please refer to the steps for completing the product registration in the user manual section “Adding a device to the SmartThings App”. ►When the product registration fails repeatedly, reset the POWERbot and Smartphone, run the SmartThings App again and try the product registration. ►The same Samsung account should be used for the login of App and product registration. ►All users should use the Samsung account issued by the same country.
During product registration, recharging button is pressed and held as instructed but the next step does not appear.	►Press the recharging button until you hear it beep. ►If the next step does not appear within several seconds, press the recharging button one more time.
During product registration, the wireless router I want to connect cannot be searched.	►Cancel the product registration, run the SmartThings App again, and try the product registration again.
During product registration, the AP password 1111122222 is not input correctly.	►Press and hold the “[Robot Vacuum] Samsung” on the network list and delete the network to initialize the password.
During product registration, the password of the connecting wireless router is not input correctly.	►Cancel the product registration, run the SmartThings App again, and try the product registration again. ►Press and hold the wireless router you want to connect on the network list, and delete the network to initialize the password.
A connection cut between the SmartThings App and the POWERbot occurs though the product registration is completed.	►Refresh the screen and wait. ►Run the SmartThings App again. ►Check whether there is an internet connection problem. Especially, a firewall may interrupt standard operation.
A connection cut between the SmartThings App and the POWERbot suddenly occurs during normal operation of the app.	►If the POWERbot is distant from a wireless router, connection cut may occur. ►Reset the POWERbot and the smart phone, and check the connection again. ►If the connection cut occurs repeatedly, try the product registration again. ►When the SSID/password of a wireless router is changed, try the product registration again.
Controlling with SmartThings App does not work since the remote control function is disabled.	►Remote control function is disabled status. Make the remote control function enabled status with a remote controller.

Open Source Announcement

The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by sending an email to mailto:[e-mail].

It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-ROM; a minimal charge will be required.

The following URL http://opensource.samsung.com/opensource/VR_TZ_01/seq/1 leads to the download page of the source code made available and open source license information as related to this product. This offer is valid to anyone in receipt of this information.

Specifications

Classification Item Detail information
Mechanical specifications (POWERbot)	Size (Depth x Height x Length)	15 in x 5.35 in x 14.25 in (378 mm x 135 mm x 362 mm)
	Weight 10.8 lbs.	(4.9 kg)
	Sensor Ceiling shape recognition (Visionary mapping plus TM)
	Button type of POWERbot	Touch type
Power specifications	Power voltage 100-240 V~, 50 Hz/60 Hz
	Power consumption 250 W (Max mode)
	Battery specifications Lithium ion 21.6 V/ 97.2 Wh
Cleaning	Charging type Automatic charging/Manual charging
	Cleaning mode Auto, Spot, Manual, One-time schedule, Daily schedule
	Charging time Approximately 240 minutes
	Cleaning time (On the basis of hard floor)	Max mode Approximately 30 minutes
		Normal mode Approximately 60 minutes
		Quiet mode Approximately 90 minutes

• For product improvement purposes, design and specifications of the product are subject to change without prior notice.
• Charging and cleaning times may differ according to conditions of use.

If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center.

Country Customer Care Center Web Site
CANADA	1-800-SAMSUNG (726-7864)	www.samsung.com/ca/support (English)
	1-844-SAM-PAYS (726-7297)	www.samsung.com/ca_fr/support (French)
U.S.A	1-800-SAMSUNG (726-7864)	www.samsung.com/us/support
	1-844-SAM-PAYS (726-7297)

POWERbot

Guide d'utilisation

Série SR2AK9350W*

INSTRUCTIONS DES PRISES POLARISÉES