PowerBot VR20R7250WD - Robot vacuum SAMSUNG - Free user manual and instructions

Product Type	Robot Vacuum
Brand	Samsung
Model	PowerBot VR20R7250WD
Dimensions (LxWxH)	34.2 x 34.2 x 9.2 cm (13.5 x 13.5 x 3.6 in)
Weight	3.0 kg (6.6 lbs)
Battery Type	Li-ion 16.8V / 2400 mAh
Runtime	Up to 90 minutes
Charging Time	Approx. 2.5 hours
Dustbin Capacity	0.5 liters
Suction Power	CycloneForce technology, 10W (estimated)
Cleaning Modes	Auto, Spot, Edge, Manual
Mapping & Navigation	Visionary Mapping with FullView Sensor 2.0
Smart Connectivity	Wi-Fi, SmartThings app, voice control (Bixby, Alexa, Google Assistant)
Remote Control	Yes (included)
Cliff Sensors	Yes (prevents falls)
Anti-Collision	Yes (bumper sensor)
Auto Recharge & Resume	Yes
Filter Type	Washable fine dust filter
Brush Type	Main brush (soft roller), side brushes (2)
Replacement Parts	Filter, side brushes, main brush, battery
Color	White / Black (varies by region)

Frequently Asked Questions - PowerBot VR20R7250WD SAMSUNG

How do I connect the PowerBot to Wi-Fi?

Download the SmartThings app from your app store. Press the Wi-Fi button on the robot for 3 seconds until it beeps. Open the app, select 'Add Device', and follow the instructions to connect to your home network.

What is the battery life and how long does it charge?

The robot runs for up to 90 minutes on hardwood floors and about 60 minutes on carpets. Full charging takes approximately 2.5 hours.

How often should I empty the dustbin?

Empty the 0.5L dustbin after every cleaning session or when the indicator light turns red. Frequent emptying ensures optimal suction.

Can the robot avoid stairs and obstacles?

Yes, it has cliff sensors to prevent falls and anti-collision sensors to detect furniture. It also uses Visionary Mapping to navigate around objects.

Does the robot support voice control?

Yes, it works with Amazon Alexa, Google Assistant, and Samsung Bixby. Enable the SmartThings skill in your voice assistant app.

How do I clean the filter and brushes?

Remove the dustbin and take out the filter – rinse it under water and let dry completely. For brushes, remove hair/debris from the main brush and side brushes using the cleaning tool.

What error codes might appear and what do they mean?

Common codes: Error 01 (main brush stuck), Error 02 (side brush stuck), Error 03 (wheel stuck). Check the manual for full list – usually resolved by cleaning the indicated part.

Can I schedule cleaning times?

Yes, via the SmartThings app or the remote control. Set a daily schedule, and the robot will automatically start cleaning at the selected time.

Where can I buy replacement parts?

Official Samsung parts (filter, brush set, battery) are available on Samsung's website or authorized retailers. Use part numbers from the manual.

How do I reset the robot to factory settings?

Press and hold the Standby button for 10 seconds until you hear three beeps. This clears Wi-Fi settings and schedules. Reconnect via the app.

USER MANUAL PowerBot VR20R7250WD SAMSUNG

• Before operating this unit, please read the instructions carefully.
• For indoor use only.

Contents

03 Safety information

08 Installation

Accessories / Installation note

10 Charging

Automatic charging / Recharging / Low battery (Lo)

12 Using POWERbot

Turning the power on/off / Selecting cleaning modes / Using special cleaning functions / About the boundary markers

16 Using the remote controller

18 Name of each part

Top / Bottom / Display panel

19 Setting time/schedule

Setting the time / Setting the schedule

20 Cleaning and maintaining

Cleaning the dustbin / Cleaning the sensors and the camera / Cleaning the brush and Auto shutter tool / Cleaning the Driving wheel

22 SmartThings App

26 Notes and cautions

Charging / Using / Cleaning and maintenance / About the battery / About the IrDA sensor

28 Information codes

29 Troubleshooting

33 Open Source Announcement

34 Specifications

Safety information

SAFETY INFORMATION

- Before operating the appliance, please read this manual thoroughly and retain it for your reference.

- Because these following operating instructions cover various models, the characteristics of your vacuum cleaner may differ slightly from those described in this manual.

CAUTION/WARNING SYMBOLS USED

WARNING	Indicates that a danger of death or serious injury exists.
CAUTION	Indicates that a risk of personal injury or material damage exists.

OTHER SYMBOLS USED

NOTE	Indicates that the following text contains additional important information.

Safety information

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic precautions should be observed, including the following:

READ ALL INSTRUCTIONS BEFORE USING YOUR POWERbot.

Unplug the battery charger / docking station from outlet when not in use and before conducting maintenance.

WARNING: to reduce the risk of fire, electric shock, or injury:

GENERAL

• Use only as described in this manual.
• Do not operate POWERbot or the battery charger / docking station if it has been damaged in any way.
• If the vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped in water, return it to a customer care center.
• Do not handle the battery charger / docking station or POWERbot with wet hands.
• Use only on dry, indoor surfaces.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Cleaning and user maintenance shall not be made by children without supervision.
• If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard.

Battery charger / Docking station

• Do not modify the polarized plug to fit a non-polarized outlet or extension cord.
• Do not use outdoors or on wet surfaces.
• Unplug the battery charger / docking station from the outlet when not in use and before servicing.
• Use only the battery charger / docking station supplied by the manufacturer to recharge.
• Do not use with a damaged cord or plug or a loose power outlet.

• Do not pull or carry by the cord, use the cord as a handle, close the door on the cord, or pull the cord around sharp edges or corners. Keep the cord away from heated surfaces.

• Do not use extension cords or outlets with inadequate current carrying capacity.

• Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
• Do not mutilate or incinerate batteries as they will explode at high temperatures.
• Do not attempt to open the battery charger / docking station. Repairs should only be carried out by a qualified customer care center.
• Do not expose the battery charger / docking station to high temperatures or allow moisture or humidity of any kind to come into contact with the battery charger / docking station.
• Do not charge the non-rechargeable batteries with the battery charger / docking station.

POWERbot

• Do not pick up hard or sharp objects such as glass, nails, screws, coins, and etc.
• Do not use without a filter in place. When servicing the unit, never put fingers or other objects into the fan chamber in case the unit accidentally turns on.
• Do not put any objects into openings. Do not use with any openings blocked; keep openings free of dust, lint, hair, and anything that may reduce air flow.
• Do not pick up toxic materials (chlorine bleach, ammonia, drain cleaner, etc.).
• Do not pick up anything that is burning or smoke, such as cigarettes, matches, or hot ashes.
• Do not use to pick up flammable or combustible liquids such as gasoline, nor use on areas where they may be present.
• Locations with candles or desk lamps on the floor.
• Locations with unattended fires (fire or embers).
• Locations with distilled alcohol, thinner, ashtravs with burning cigarettes, etc.
• Do not use POWERbot in an enclosed space filled with vapours given off by oil based paint, paint thinner, moth proofing substances, flammable dust, or other explosive or toxic vapours.
• Leaks from battery cells can occur under extreme usage or temperature conditions. If the liquid gets on skin, wash quickly with water. If the liquid gets into the eyes, flush them immediately with clean water for a minimum of 10 minutes. Seek medical attention.

Safety information

WARNING Power related

▶ Please prevent any risk of electric shock or fire.
- Do not damage the power cord.
- Do not pull the power cord too hard or touch the power plug with wet hands.
- Do not use a power source other than 100-240 V\~ and also do not use a multi outlet to supply power to number of devices at the same time. (Do not leave the cord carelessly on the floor.)
- Do not use a damaged power plug, power cord or loose power outlet.

▶ Clean dust or any foreign matters on the pin and contact part of the power plug.

- There is a risk of electric shock or malfunction.

WARNING Before use

▶ Do not use POWERbot near a heater or combustible materials
- Do not use POWERbot near fire or flame such as a movable heater, a candlelight, a desk lamp, a fireplace etc. or in a place where combustible materials such as gasoline, alcohol, thinner etc. exist.
▶ Make sure there are no dangerous objects around the POWERbot's cleaning area to prevent collision and unplug any electric heaters or fans.
The POWERbot is intended for household use therefore do not use it in an attic, basement, storage, industrial building, out of indoor space, places with moisture (such as bathroom, laundry), on the table or shelves.

- The POWERbot can be damaged or malfunction.

▶ Be sure POWERbot does not pass through or touch any kind of liquids.

- The POWERbot can be severely damaged and it may contaminate other areas if the wheels pass through liquid.

▶ Attach the boundary markers on a place where the POWERbot may fall such as a stair or banister to prevent product damage and injury.
- Please keep the cliff sensor clean all the time for safety.
▶ Do not spill any liquids on the docking station.
- There is a risk of fire or electric shock.
▶ Do not use the docking station for anything other than its intended purpose.
- There is a risk of fire or severe damage to the docking station.
▶ Always keep the cliff sensor clean for your safety.

WARNING In use

▶ If any abnormal sounds, smells or smoke come from POWERbot, immediately shut off the emergency switch at the bottom of POWERbot and contact a service center.

WARNING cleaning and maintenance

• When power cord is damaged, contact a service center to get it replaced by a certified repairman.
• There is a risk of fire or electric shock.
  ▶ Please check with a Samsung Electronics service center when exchanging batteries.
• Using batteries from other products can cause malfunction.

CAUTION Before use

- Insert the dustbin before using POWERbot. - Be careful with the followings for proper automatic recharging.

• Always turn on the power of the docking station.
• Install the docking station where POWERbot can easily find.
• Do not leave any object in front of the docking station.

▶ When installing the docking station, do not leave the cord carelessly on the floor since POWERbot may get tangled by it.

▶ Do not use POWERbot on black colored floors.

- The POWERbot may not be able to operate normally.

▶ Do not place any objects within 0.5 m to both sides and 1 m to the front of the docking station.

▶ Make sure the docking station's charging contact is not damaged or have any foreign matters on it.

▶ Do not install the docking station in an area with a dark floor.

- If the floor around the docking station is dark, recharging is hindered.

▶ Move any obstacles that may disturb POWERbot's movement (such as children's indoor swing or slides) before cleaning.

▶ Do not use the POWERbot in a place which is narrower than the turning radius (0.5 m or less) of the POWERbot.

▶ To clean all areas of your house, open all rooms and attach the boundary markers on the places where the POWERbot may get damaged such as a front door, veranda, bathroom, and stairs for safety.

▶ For areas with low clearance where the POWERbot may get stuck, attach the boundary markers to prevent the POWERbot from getting in.

▶ If a brush or brush cover is not assembled correctly, scratches may occur on the floor, or product malfunction may occur.

▶ Before operating the POWERbot, remove the objects which could break such as a frame, mirror, and porcelain items so that the POWERbot works without interruption.

CAUTION In use

▶ Using POWERbot on thick carpet may damage both POWERbot and the carpet.

- The POWERbot cannot pass over carpet that is thicker than 1 cm.

▶ Do not use POWERbot on tables or other high surfaces.

- There is a risk of damage if it falls.

▶ The POWERbot may bump into chair, desk legs therefore move them away for faster and efficient cleaning.

▶ When POWERbot is operating, do not lift it up or carry it to another area.

▶ Do not hold by driving wheels of POWERbot when carrying it to another area.

▶ Do not put any objects on top of POWERbot and camera since it may cause malfunction.

▶ Remove any large papers or plastic bags immediately when using POWERbot since they may block the intake.

▶ Do not aim the red pointer directly at people or animals.

▶ Do not lie down around the POWERBOT that is running.

- Your hair may be caught in the brush, resulting in physical injury.

CAUTION

Cleaning and maintenance

▶ Prevent any damage to POWERbot by complying with the following

- Do not clean POWERbot by spraying water directly onto it or use benzene, thinner, acetone or alcohol to clean it.

▶ Do not disassemble or repair POWERbot. This should only be done by a certified repairman.

▶ Always keep the obstacle sensor, cliff sensor and camera clean.

- If foreign matter accumulates, sensors may malfunction.

Installation

The docking station must be plugged in and turned on at all times.

When using the battery charger, the side with the sticker attached must face down.

Accessories

Remote controller Batteries (AAA type)		User manual Spare filter Docking station
Power cord Battery charger Boundary markers Soft Action Brush / Brush cover				Combo Brush / Brush cover

* Accessories may differ depending on the models.
* Refer to page 15 for the installation of boundary markers.
* Battery Spec : Lithium-ion, 21.6V, 3600mAh, 12cell
* For VR20R726*** models, combo brush and soft action brush are provided.

Installation note

Note

▶ Install the docking station in a place where the floor and wall are level.
It is best to install the docking station along the grain of wooden floors.
▶ If the emergency switch is off, the POWERbot will not charge even if it is docked on the docking station.

▶ Always turn on the power of the docking station.

• If power is not supplied to the docking station, the POWERbot cannot find it and cannot automatically recharge.
• If the POWERbot is left detached from the docking station, the battery will drain naturally.

▶ If the POWERbot is in sleep mode, power will not come on even if the emergency switch is turned off and then on. Press and hold the [Start/Stop] button on the POWERbot to turn the sleep mode off.

Charging

Charge the POWERbot fully before using for the first time. (Refer to the page 34 for the charging time.)

- Rated input voltage of this product is 100-240 V\~.

Diagram showing a device connected to a wall-mounted power outlet, with no visible text or symbols.

Line drawing of a toilet with hands holding the lid (no text or symbols)

1 Turn on the emergency switch on the bottom

You must turn on the emergency switch to turn on the POWERbot.

2 Manually charge the POWERbot by placing it on the docking station

Make sure the charging pins on the POWERbot and the docking station are aligned.

3 Check the charging status

"will turn on according to charging progress and "FULL" will turn on when charging is complete.

Abstract geometric shape with a diagonal line dividing it into two triangular sections (no text or symbols)

Automatic charging

Diagram showing a car interior with a device and a light source icon, no text or symbols present

When the battery indicator blinks during cleaning, the POWERbot will return to the docking station to charge itself automatically.

Recharging

Simple icon of a house with a battery inside, no text or symbols present

You can command the POWERbot to recharge at the docking station while it is in cleaning.

Low battery (Lo)

Line drawing of a robotic vacuum cleaner with hands adjusting the casing (no text or symbols)

Manually charge the POWERbot by placing it on the docking station.

Steps to take if recharging not occurring:

Check the installation status of the docking station when:

▶the docking station is located in a place where the POWERbot cannot easily access it.
▶ the distance between the docking station and POWERbot is over 5 m.

- It may take a long time for POWERbot to return to the docking station for recharging

Manually charge the POWERbot when:

▶the docking station is located in a corner
▶the battery is fully exhausted
▶the POWERbot is immobilized by an obstacle (furniture etc.)
▶the POWERbot can't climb a threshold near the docking station (The maximum height of a threshold the POWERbot can climb is about 1.5 cm.)
▶when the battery indicator blinks and "Lo" is displayed
▶when the POWERbot is set to the Spot clean or Manual clean mode

Using POWERbot

You must turn on the emergency switch on the bottom of the unit before using POWERbot.

Turning the power on/off

Press the Ⓞ button for more than 3 seconds

- When POWERbot is not used for about 30 minutes, it automatically returns to the docking station to recharge.

Line drawing of a computer monitor with control buttons and scroll wheel (no text or symbols)

Starting Auto clean mode

The POWERbot moves and automatically cleans the set areas only once.

* Stop cleaning: Press and release the button

Using Spot clean mode

The POWERbot cleans a localized area intensely.

Recharging

You can command POWERbot to recharge at the docking station automatically while it is cleaning by pressing this button.

Selecting cleaning modes

Cleaning mode How to select Displayed icon
Auto clean
Spot clean
Repeat clean	*Press the [repeat] on the remote controller first and then press the [Start/Stop ▶II].
Manual clean	*Manual clean mode can be selected by the direction control buttons of the remote controller.

* If POWERbot fails to return to the docking station, it will turn to energy-saving mode and display panel will be turned off.

* To exit the energy-saving mode, press the [Start/Stop] or [Power button of main body or remote controller.
* If cleaning in Auto clean mode is completed within 15 minutes, POWERbot cleans 1 more time.

Abstract geometric pattern with nested squares and a small icon at the bottom (no text or symbols)

* POWERbot increases suction power in Spot clean and Point cleaning mode.

Using POWERbot

Cleaning method for each modes

Simple line drawing of three parallel horizontal bars with a small circular icon at the bottom (no text or symbols)

Auto clean

Automatically cleans the set areas only once.

Spot clean

Cleans a localized area intensely. It can be used to clean bread or cookie crumbs.

Line drawing of a hand holding a remote control device next to a device with a circular button (no text or symbols)

Manual clean

You can move POWERbot with the remote controller to clean the desired spot.

graph TD
    A["Start"] --> B["Step 1"]
    B --> C["Step 2"]
    C --> D["Step 3"]
    D --> E["Step 4"]
    E --> F["Step 5"]
    F --> G["End"]

Repeat clean

Cleans repeatedly until the battery is depleted.

Using special cleaning functions

Cleaning function Operation Displayed icon
Intelligent power control	* When the POWERbot detects a carpet in normal mode, it will automatically operate with stronger suction power.
Edge Clean Master	* When the POWERbot detects an edge or corner in Auto clean or Spot clean, the auto shutter tool operates and approaches the edge or corner section to clean.►Straight edge (One time cleaning)►Corner (Two times cleaning)

About the boundary markers

Line drawing of two hands holding a thin wire or fiber (no text or symbols)

To prevent the POWERbot from entering the following areas, attach the boundary markers on the floor in the □shape at an interval of about 15 cm.

where a raised spot is below 5 cm where there

a slide, swing, fireplace or any flammable substance or moisture.

where a threshold is above 1.5 cm where there

risk of falling such as stairs, porches or guardrails.

Using the remote controller

1 Operation & Recharging

Power		Turn POWERbot's power on/off
Recharging		Select to recharge POWERbot at the docking station automatically
Start/Stop		Select to start or stop cleaning process

2 Cleaning modes

Auto clean		Select to clean all set areas only once and then automatically return to the docking station.
Spot clean	Spot	Select to clean a localized area intensely
Repeat clean	Repeat	Select to clean repeatedly until the battery becomes very low with indicator blinking

3 Suction power

Turbo mode		Select to clean with the strongest suction power
Normal mode		Select to clean with moderate suction power
Quiet mode		Select to clean with lower operation noise

4 Additional function

Sound		Select to set the voice guide►Voice Guide (English) → Sound Effects → Mute►Press and hold the sound button to change and set a language.
Remote control		Select to turn Wi-Fi function on or off

5 Manual clean mode & Direction control

Move forward		Select to move forward
Turn left	[IXZZ]	Select to turn left
Turn right		Select to turn right

* Moving backward is not available.

6 Point cleaning

You can use the remote controller to point and clean the desired spot while the POWERbot is in cleaning process.

Point the red light on the floor within 0.5 m around POWERbot's location.

Press and hold the Point cleaning button to move the red light to the desired spot. The POWERbot will follow the light while cleaning.

▶ If you point the red light directly at the body of the POWERbot, abnormal operation may occur. Therefore, point the red light within 0.5 m around the POWERbot.

Operating distance of the remote controller

Height of the remote controller	0.5 m 1 m	1.5 m
Operating distance	About 1.5 m	About 2 m	About 3 m

Inserting batteries

Open the battery cover by lifting it up while pressing the locking tab and insert the batteries as shown in the illustration. Then, close the cover until it clicks into place.

Name of each part

Top

1. Display panel
2. Remote control signal receiver
3. Obstacle sensor
4. Dustbin
5. Camera
6. Dustbin button
7. Bumper sensor
8. Auto shutter tool

Bottom

1. Charge pins
2. Brush
3. Brush cover
4. Cliff sensor
5. Roller
6. * Optical sensor
7. Battery cover
8. Brush cover button
9. Driving wheel
10. Emergency switch
11. Auto shutter tool

* Optical sensor: Measures moving distance by the light pattern which is reflected from floors and comes into the optical receiver.

Display panel

1. Mute
2. Information Indicator
3. Wi-Fi
4. Battery indicator
5. One-time/Daily schedule
6. Number display
7. Spot clean mode
8. Manual clean mode
9. Repeat clean mode
10. Quiet mode
11. Normal mode
12. Turbo mode
13. Spot cleaning button
14. Start/Stop button

15. Recharging button

16. Remote control Off/On indicator

Setting time/schedule

Setting the time

You must set the current time before using the One-time/daily schedule.

graph LR
    A["Start setting"] --> B["Clock"]
    B --> C["Start setting Select "Hour" Select "Minute""]
    C --> D["Start setting Select "AM/PM" Setting complete"]
    D --> E["Next setting Skip to previous, Next setting"]
    E --> F["Next setting Select "Hour" Select "Minute""]
    F --> G["Next setting Select "AM/PM" Setting complete"]

Setting the schedule

Setting/cancelling the schedule can only be done while POWERbot is docked on the docking station.

graph LR
    A["Start setting Select "One-time" or "Daily" schedule"] --> B["Select "Hour""]
    B --> C["Select "Minute" Select "AM/PM" Settir"]
    C --> D["End"]
    E["Schedule Cancel (3sec)"] --> A
    F["Button"] --> C

Skip to previous, next setting

Cancelling during setup

▶Setting will be canceled automatically when there's no input for 7 seconds.

Cancelling One-time/Daily schedule

When both One-time/Daily schedule are set	or Cancel (3sec) [Cancel (3sec)] Press for 3 sec. Select the schedule Cancel complete
When either one ofOne-time or Dailyschedule is set	ScheduleCancel (3sec)Press for 3 sec.

▶You can set the multi-time schedule and the anti-disturbance time with the SmartThings App.
▶When the anti-disturbance time is set at the SmartThings App, you cannot set the schedule at the body of the POWERbot within the set anti-disturbance time.
- If you want to set the schedule within the set anti-disturbance time, cancel the set anti-disturbance time at the SmartThings App first.

Cleaning and maintaining

You must turn off the emergency switch before cleaning POWERbot.

Cleaning the dustbin

1 Press the button to remove the dustbin

2 Remove the dustbin cover

Illustration of hands pouring granular material into a trash bin (no text or symbols)

3 Remove dust in the dustbin and cyclone unit

4 Detach the cyclone unit from the dustbin cover, and then wash the dustbin and the filter

5 Reassemble the dustbin

6 Reinsert the dustbin into the main body until it clicks

Cleaning the sensors and the camera

Lightly wipe with soft cloth. Do not use water or cleaning solutions.

Cleaning the brush and Auto shutter tool

Brush design may differ depending on the model. Do not clean the brush with water.

1 Remove the brush cover

Illustration of a hand holding a pen, with an arrow indicating upward motion (no text or symbols present)

2 Remove the brush

Soft Action Brush

Illustration of a tool cutting into a fiber with a coiled cable (no text or symbols)

Combo Brush

4 Clean the auto shutter tool

3 Clean the brush

When foreign matter remains on the Soft Action Brush, remove it with a wet tissue or a dry cloth.

5 Reassemble the brush

6 Reassemble the brush cover

For VR20R726*** models, check that the brush cover is correct for the assembled brush.

Cleaning the Driving wheel

Illustration of hands holding a device with internal components (no text or symbols visible)

1 Put a soft cloth on the floor and place POWERbot upside-down on the cloth.

Hand using a tool to trim a tire on a road surface (no text or symbols visible)

2 Use a blunt rod or tweezers to remove foreign matter.

SmartThings App

The SmartThings App is only compatible with models that have a Wi-Fi function.

Setting up the wireless router

▶ Please refer to the user manual of your wireless router if you have access problems.

Samsung POWERbot supports only Wi-Fi 2.4 Ghz.
Samsung POWERbot supports IEEE 802.11b/g/n and Soft-AP.
- IEEE 802.11n is recommended.

▶ Samsung POWERbot supports only DHCP (Dynamic Host Configuration Protocol). Please make sure that the DHCP server option is activated on your wireless router.
▶ POWERbot supports the WEP-OPEN, WPA-PSK/TKIP, and WPA2-PSK/AES for the authentication and encryption protocols.

- WPA2-PSK/AES is recommended.

- Confirm that your router has a unique SSID and password.

▶ The quality of your wireless network connection may be influenced by the surrounding wireless environment.
▶ If your Internet service provider has permanently registered the MAC address (a unique identification number) of your PC or modem, your POWERbot may not be able to connect to the Internet. Ask your Internet service provider about the procedure to connect an apparatus other than a PC to the Internet.
▶ If your internet service provider requires your ID or password to connect to the internet, your POWERbot may not be able to connect. If this is the case, you must enter your ID or password when connecting to the Internet.
▶ The POWERbot may not be able to connect to the Internet because of firewall issues. Contact your Internet service provider to resolve these issues.
▶ Some wireless routers may transmit an abnormal Domain Name Server (DNS) address even if the Internet is not connected. If this occurs, contact the manufacturer of your wireless router and your Internet service provider.
▶ If you still cannot connect to the Internet even after trying the procedure provided by your Internet service provider, please contact an authorized Samsung service center.
▶ If your router is not a Wi-Fi certified product, The POWERbot may not be able to connect to the Internet.

Downloading the SmartThings App

▶ Download and install the SmartThings app from the markets (Google Play Store, Apple App Store, or Samsung Galaxy Apps). To find the app, use the keyword “SmartThings”.

Note

SmartThings is incompatible with tablets and some mobile devices.

- [Android] 6.0 or later (at least 2GB of RAM) is recommended.

▶ iPad and some mobile devices may not be supported.

- [iOS 10.0] or later / iPhone 6 or later is supported.

- Visit Play Store or App Store to see if your mobile device is compatible with SmartThings.

▶ The supported features are subject to change without any prior notice.

Setting up a Samsung account

▶ You must sign in to a Samsung account before using the SmartThings app.

▶ To set up a Samsung account, you can follow the directions provided by the SmartThings app.

▶ Or, if you have a Samsung smartphone, you can add your Samsung account in the setting app of your smartphone. Then, it will automatically sign in to your Samsung account.

SmartThings App

Adding a device to the SmartThings APP

1. Connect your smartphone to your wireless router.

2. If the smartphone is not connected, turn on the Wi-Fi in the Settings App and select a wireless router you want to connect to.

3. Disable the "Mobile data" use option of a smartphone to use Wi-Fi only and connect a device.

4. Launch the SmartThings app on your smartphone.

5. If a pop-up saying that a new device has been found appears, tap ADD NOW.

6. If the pop-up doesn't appear, tap the + button and select the device which you want to connect from the list of AVAILABLE DEVICES.

7. If your device doesn't appear in the list, add the device manually by selecting the device type and selecting the specific device model.

8. [Android] The connection to your device will be progressed automatically.

- [iOS] Open the setting app, and select [robot vacuum] Samsung in the Wi-Fi list.

1. Provide the authentication when you are directed to do so.
2. [Android] The connection to your wireless router will be progressed automatically.

- [iOS] Open the setting app, and select the wireless router in the Wi-Fi list.

1. The remaining setup will be automatically done. Then, a new Device Card will be added.

Note

▶ If you cannot complete the product registration, please take the following steps.

• Try the registration procedure again as you have directed by the pop-up messages.
• Confirm that the UPnP option of your wireless router is active, and then try the registration procedure again.
• Confirm that your wireless router is operating in wireless mode, and then try the registration procedure again.
• If you have two or more POWERbots, turn off the other POWERbots, and then try to register your POWERbot again.
• If there is any other wireless router that has the same SSID as your wireless router, the registration might be failed.

▶ Remote control and Wi-Fi indicator

	On	Remote control is blocked. (The remote controller can still be allowed.)
	Off	Remote control is allowed.
	On	The POWERbot is connected to the wireless router.
	Off	The POWERbot is trying to connect the wireless router.

• When the remote control is blocked, you cannot control the POWERbot on your smartphone.
  ▶ The POWERbot and your smartphone are not connected to the same wireless router, a response delay may occur depending on your network environment.

Software Update

• When the POWERbot is charging on the docking station, the POWERbot connects to the server and then checks if a software is available. If a new software is found, POWERbot will automatically download and update it.
  If "UP" is displayed on the display panel while the POWERbot is charging, it means that an update is in progress. Please wait for completing the update before using the POWERbot.

Using the SmartThings APP

- When you tap the device card on the SmartThings app, the plug-in for your device will be launched.

1. Power (on / off)
2. Direction controls with Manual clean mode (Forward, Left turn, Right turn)
3. Auto clean mode (start /stop)
4. Spot clean mode
5. Current status
6. Battery status
7. Suction power
8. Repeat Clean (on / off)
9. Schedule (Once / Daily / Multi-time)
10. Although you can set the schedule within the anti-disturbance time which is set at the SmartThings App, the schedule function will not work.
11. Cleaning history
12. Anti-disturbance setting
13. Setting is available only at SmartThings App.
14. Settings > Voice Guide

Notes and cautions

Charging

Note

▶ If the battery overheats during charging, it may take longer to charge.
▶ When automatic charging is not working, do the following:

• Turn the emergency switch (on the bottom of POWERbot) off and on again.
• Unplug the docking station's power plug and then plug it back on.
• Unplug the docking station, and then check whether there is any foreign matter on the charge pins and clean POWERbot and the charge pins of the docking station with a dry cloth or rag.
• Check for any obstacles such as reflective objects, chairs, etc. near the docking station.

▶ If POWERbot is left detached from the docking station, the battery will drain naturally.

- Try to keep POWERbot being charged on the docking station. (However, turn off the emergency switch and leave the docking station unplugged when planning to leave the house for long periods of time by going on a business trip or vacation, etc.)

Using

Note

▶ The POWERbot may get caught on thresholds, etc. during cleaning.
- To restart operation, shut off the emergency switch, move the POWERbot to an area where it can move easily, and then turn on the power again.
▶ The POWERbot cannot completely clean areas it cannot enter, such as corners, between the wall and sofa, etc.
- Please use another cleaning tool to clean them regularly.

▶ The POWERbot cannot vacuum clumps of dirt, so some may remain on the floor after cleaning.
- Please use another cleaning tool to clean them regularly.
▶ If POWERbot is turned off, you cannot turn it on by pressing the Power button on the remote controller. Press and hold the [Start/Stop] button on POWERbot.
▶ You cannot select and have the POWERbot execute Spot clean mode while it is charging.
▶ If you press Manual clean / Point cleaning button while charging, the POWERbot will be detached from the docking station and then turn into the standby mode.

Cleaning and maintenance

Note

▶ If you washed the dustbin and filter with water

• Dustbin: Completely wipe out the water.
• Filter: Completely dry it in the shade before using.
• When cleaning the auto shutter tool, do not pull the auto shutter tool out too hard.

Caution

▶ Watch your fingers when attaching or detaching the filter, since they may get stuck in the dustbin's intake.
▶ To avoid blockages by foreign matter, do not let the POWERbot vacuum up toothpicks, cotton swabs etc.
▶ If it is difficult to remove foreign matter from the brush, contact an authorized Samsung service center.

▶ Since the brush removes dirt from the floor during cleaning, foreign matter such as thread, long hair, etc. may get caught in it. For the best cleaning results, check and clean it regularly.
▶ If a brush or brush cover is not assembled correctly after the maintenance work, scratches may occur on the floor, or product malfunction may occur. Therefore, assemble them correctly by checking the maintenance method.

About the battery

Note

▶ Purchase batteries at authorized Samsung centers and check for the symbol (SAMSUNG) stuck on the battery and the model name before purchasing.
- This battery is exclusively for the Samsung Electronics POWERbot. Do not use it for any other product.
▶ Do not disassemble or modify the battery.
▶ Do not throw the battery out in fire or heat it.
▶ Do not connect any metallic object to the charging contacts (+, -).
▶ Store the battery indoors (at 04^ °C).
▶ If the battery malfunctions, do not disassemble it yourself. Contact your nearest Samsung service center.
- Battery charging time and usage time may decrease the more the battery is used. If the battery’s lifespan has been exceeded and it no longer docking stations properly, have it replaced at a Samsung service center.
▶ The battery warranty period is 6 months from the date of purchase.

About the IrDA sensor

Caution

▶ Infrared signal transmission may not be smooth in locations exposed to halogen lamps or in outdoor locations.
▶ The POWERbot uses 3 types of infrared devices. Each of the devices has a different priority level. A device may not work if it's signal is superseded by a device with a higher priority.

- Infrared signal Priority: Remote control > Docking station

▶ Different infrared signals may interfere with one another and cause the devices to malfunction if they are used together in a small space or in close proximity.
▶ If more than one POWERbot is used simultaneously, they may malfunction due to interference between infrared signals.

Information codes

1 The information code below appears with a voice guide

2 Turn off the emergency switch and check the below instructions and take appropriate action

3 Information code will disappear when you turn on the emergency switch

Information code Checklist

	The POWERbot is caught, stuck or trapped while moving around.►Turn off the emergency switch and move the POWERbot to another area.
	Foreign matter caught in the brush.►Turn off the emergency switch and remove the foreign matter from the brush.
	Foreign matter caught in the left driving wheel.►Turn off the emergency switch and remove the foreign matter from the driving wheel.
	Foreign matter caught in the right driving wheel.►Turn off the emergency switch and remove the foreign matter from the driving wheel.
	Bumper sensor needs to be checked.►Turn off the emergency switch and turn it back on.►When information code does not disappear, check if there's any small foreign matter between the bumper and the main body. If there is, pull the bumper slightly and remove the foreign matter.
	Foreign matter accumulated on the obstacle sensor.►Turn off the emergency switch and clean the front and rear sensor with a soft cloth.
	Foreign matter accumulated on the cliff sensor.►Turn off the emergency switch and clean the cliff sensor with a soft cloth.
	Main PCB needs to be checked.►Turn off and restart the product. If the same problem occurs repeatedly, a service check is required.

Troubleshooting

Symptom Checklist
The POWERbot is not working at all.	▶Check if the emergency switch is on.▶Check if all the icons are displayed on the display panel.▶Check if the POWERbot's battery is depleted.- When "Lo" is displayed, place the POWERbot on the docking station to charge it.▶Replace the batteries (AAA type) if the remote controller is not working.
The POWERbot has stopped during cleaning.	▶When "Lo" is displayed on the display panel, place the POWERbot on the docking station to charge it.▶When POWERbot is immobilized by an obstacle such as a cord, threshold etc, pick it up and move it away from the obstacle.- If any fabric or string is caught in a drive wheel, turn off the emergency switch and remove the fabric or string before using it again.
Suction power is weak.	▶When there's too much dust in the dustbin, suction power may get weakened. Turn off the emergency switch and empty the dustbin.▶If the brush is blocked by foreign matter, turn off the emergency switch and remove foreign matter from the brush.▶When noise suddenly increase, turn off the emergency switch and empty the dustbin.
The POWERbot cannot find the docking station.	▶Check if there's a power failure or whether the power plug is unplugged.▶Remove any obstacles around the docking station that may prevent POWERbot from returning to the docking station.▶When there's foreign matter on the charging pins, charging can be affected. Clean the foreign matter off the pins.
The POWERbot suddenly cleans diagonally.	▶Check if the docking station is installed along the grain of wooden floors or tiles.▶The POWERbot may clean in a diagonal direction if it is moving to another area using the shortest route. It may also move at a diagonal if it made contact with an obstacles at that angle, if it was charged at the docking station at an angle, or if the grain of the wooden/tile floor skewed is in that direction.
POWERbot does not detect the boundary marker and crosses the boundary.	▶Make sure the boundary markers are attached as( ) shape at 15 cm before the locations where the POWERbot shouldn't cross.

Troubleshooting

Symptom Checklist
Point cleaning is not working.	►If you point the red light directly at POWERbot, it may not move in desired direction.- Point the red light on the floor within 0.5 m of POWERbot.※ Do not use point cleaning in direct sunlight, under bright light, or on dark floors.
POWERbot does not clean some places.	►Check whether the docking station is installed in a narrow passage or near a room door and move it to another place.- If the docking station is installed in a narrow passage or near a room door, the POWERbot cannot pass through the passage or door.
Schedule function cannot be set at the desired time.	►Check whether the anti-disturbance time is set at the SmartThings App and cancel the anti-disturbance setting.
I have installed the SmartThings app, but the POWERbot fails to be connected.	►You can use the product after connecting the wireless router and the POWERbot through Easy-Setup according to the procedure.
I fail to log into the Samsung account.	►Check your ID and password on the screen of the Samsung account.
There appears a message saying there is a failure during Easy-Setup.	►You may have failed temporarily due to the distance from the wireless router or other obstacles. Please try again after a while.
The products do not work even though the smartphone is normally connected to the POWERbot.	►Turn off the SmartThings app and then run it again, or disconnect the smartphone from the wireless router and then connect it again. Or turn off the power supply of the POWERbot, turn it on, wait for a minute or longer, and then run the SmartThings app again.
The functions of the SmartThings App do not work.	►Check if the remote control blocking function of the POWERbot is set. (When the remote control is locked, the Wi-Fi indicator is turned off.)
The SmartThings Robot Vacuum App fails to get started.	►Check if the POWERbot is connected to the wireless router.
POWERbot is not connected to Wi-Fi.	►Check the setting status of the wireless router.
Intelligent power control function works on a normal floor.	►Check whether the floor is not even and then the POWERbot works with its body a bit lifted up.►Check whether there are any foreign matters on the cliff sensor which is at the bottom of the POWERbot.►Check whether the floor color is dark.
Intelligent power control function does not work.	►When the POWERbot cleans a carpet with short fibre and bright color, it may recognize the carpet as a floor and then the Intelligent power control function may not work.
Edge clean master function does not work.	▶When POWERbot cannot recognize the wall, the Edge clean master may not work.- When an obstacle made of reflective material is in front of the wall- When the wall itself is made of reflective material- When the wall is a dark color
Edge clean master function works though there is no wall or corner.	▶Check whether small obstacles are arranged in a narrow space.▶When the POWERbot recognizes the front obstacle as a wall, Edge clean master function may work.
The Edge clean master function works though the POWERbot has not approached a wall or corner.	▶When the degree of the angle of a corner which the POWERbot detects is large, the Edge clean master function may work without approaching the wall or corner.
SmartThings App cannot be installed.	▶SmartThings App operates on Android OS 6.0 or later, iOS 10 or later.▶The supporting OS version for SmartThings App may change later.▶For rooted smart devices, standard installation and use will not be guaranteed.
A message of product registration failure appears.	▶Try the product registration procedure again by referring to the pop-up messages.▶Please refer to the “Setting up the wireless router” in the user manual.▶Please refer to the steps for completing the product registration in the user manual section "Adding a device to the SmartThings APP".▶When the product registration fails repeatedly, reset the POWERbot and Smartphone, run the SmartThings App again and try the product registration.▶The same Samsung account should be used for the login of App and product registration.▶All users should use the Samsung account issued by the same country.
During product registration, recharging button is pressed and held as instructed but the next step does not appear.	▶Press the recharging button until you hear it beep.▶If the next step does not appear within several seconds, press the recharging button one more time.
During product registration, the wireless router I want to connect cannot be searched.	▶Cancel the product registration, run the SmartThings App again, and try the product registration again.
Symptom Checklist
During product registration, the AP password 1111122222 is not input correctly.	►Press and hold the “[robot vacuum] Samsung” on the network list and delete the network to initialize the password.
During product registration, the password of the connecting wireless router is not input correctly.	►Cancel the product registration, run the SmartThings App again, and try the product registration again.►Press and hold the wireless router you want to connect on the network list, and delete the network to initialize the password.
A connection cut between the SmartThings App and the POWERbot occurs though the product registration is completed.	►Refresh the screen and wait.►Run the SmartThings App again.►Check whether there is an internet connection problem. Especially, a firewall may interrupt standard operation.
A connection cut between the SmartThings App and the POWERbot suddenly occurs during normal operation of the app.	►If the POWERbot is distant from a wireless router, connection cut may occur.►Reset the POWERbot and the smartphone, and check the connection again.►If the connection cut occurs repeatedly, try the product registration again.►When the SSID/password of a wireless router is changed, try the product registration again.
Controlling with SmartThings App does not work since the remote control function is disabled.	►Remote control function is disabled status. Make the remote control function enabled status with a remote controller.

Open Source Announcement

The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by sending an email to mailto:[e-mail].

It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-ROM; a minimal charge will be required.

The following URL http://opensource.samsung.com/opensource/VR7000_A20_TZ/seq/0 leads to the download page of the source code made available and open source license information as related to this product. This offer is valid to anyone in receipt of this information.

Specifications

Classification Item			Detail information
			VR20R72**** series
Mechanical specifications (POWERbot)	Size (D x H x L) 340 mm x 97 mm x 348 mm
	Weight 4.3 kg
	Cleaning Method		Ceiling shape recognition (Visionary mapping plus TM)
	Button type of POWERbot Touch type
Power specifications	Power voltage 100-240 V~, 50 Hz/60 Hz
	Power consumption 130 W
	Battery specifications 21.6 V/ 77.8 Wh
Cleaning	Charging type Automatic charging/Manual charging
	Cleaning mode Auto, Spot, Manual, Repeat
	Additional function Anti-disturbance time setting
	Schedule One-time, Daily, Multi-time
	Charging time Approximately 160 minutes
	Cleaning time (On the basis of hard floor)	Turbo mode Approximately 60 minutes
		Normal mode Approximately 75 minutes
		Quiet mode Approximately 90 minutes
Wi-Fi	Frequency range		2412 - 2472 MHz
	Transmitter power(Max)		20 dBm

* You can set the multi-time schedule and the anti-disturbance time with the SmartThings App.
* Charging and cleaning times may differ according to conditions of use.

Memo

If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center.

Country Customer Care Center Web Site
AUSTRALIA	1300 362 603 (Other)1300 425 299 (HHP)	www.samsung.com/au/support
HONG KONG	3698 4698	www.samsung.com/hk/support (Chinese)www.samsung.com/hk_en/support (English)
MALAYSIA	1800-22-8899 (HHP)1800-88-9999 (OTH)[phone] (Overseas contact)	www.samsung.com/my/support
SINGAPORE	1800 7267864 / 1800-SAMSUNG (Other)1800 4252997 / 1800-GALAXYS (HHP)	www.samsung.com/sg/support
INDIA	1800 40 SAMSUNG (1800 40 7267864)(Toll-Free)	www.samsung.com/in/support

This product is RoHS compliant