ODW8127B - Warming drawers and cabinets ASKO - Free user manual and instructions

USER MANUAL ODW8127B ASKO

WARRANTY TERMS & CONDITIONS (Domestic appliances) This is a manufacturer’s warranty against defects in Asko domestic appliances. The benefits to you given by this warranty are in addition to your other rights and remedies under a law in relation to the goods or services to which this warranty relates. This warranty only is applicable to appliances used in a residential application. If the said appliances are used in a business then there is a three month warranty. WHO GIVES THIS WARRANTY?

1. For appliances purchased within Australia, this warranty is given by Asko Appliances (Aust.)

Pty. Ltd. (ABN65 007 007 329) (Asko Australia).

2. For appliances purchased within New Zealand, this warranty is given by Applico Ltd.

Asko Australia contact details:

• Business address: 35 Sunmore Close, Moorabbin, Victoria 3189

• Telephone number: 1300 00 2756

• Email address: service@asko.com.au Applico Ltd contact details:

• Business address: 635 Great South Road, Penrose, Auckland 1061

• Telephone number: (09) 574 1050

• Email address: service@jonesfamilybusiness.co.nz. WHAT IS THE WARRANTY PERIOD?

1. The warranty period will commence from the date of purchase of the relevant

appliance (Appliance).

2. The period within which the defect in the Appliance must appear if you are to be entitled to

claim under this warranty. The warranty period for the following categories ovens/cooktops/ rangehoods/refrigeration is 5 years Dishwashers/Washing machines/Tumble dryers/Drying Cabinets is 2years.

2.1 ASKO Appliances purchased in New Zealand come with a standard 2 year warranty.

(a) if the Appliance is used for commercial purposes or has any application outside of a residential dwelling, in which case the Warranty Period is reduced to three (3) months from the date of purchase of the Appliance; or (b) if another warranty period is agreed in writing at the time of purchasing the Appliance, in which case that warranty period will apply.14 WHAT DOES THIS WARRANTY COVER?

1. Any parts in the Appliance found to be defective due to faulty materials or workmanship will

be replaced at no cost to the owner during the Warranty Period. This includes parts, labour within Asko Australia, Applico Ltd NZ or either of those entities’ authorised service agents (Authorised Service Agents) serviced area.

2. Warranty service is to be carried out by Asko Australia, Applico Ltd NZ or the Authorised

Service Agents only.

3. Under this warranty, Asko Australia, Applico Ltd NZ, or the Authorised Service Agents reserve

the right to repair or replace any defective parts as deemed necessary.

4. To the extent legally permissible, Asko Australia or Applico Ltd NZ reserve the right to remedy

a major failure in any manner permitted by section 261 of the Australian Consumer Law (Australia) or the Consumers Guarantee Act (New Zealand).

5. Replaced parts become the property of Asko Australia or Applico Ltd NZ.

6. This Appliance is intended for domestic use only and is designed for operation in a residential

dwelling. Use of the Appliance for commercial purposes or any use of the Appliance outside of a residential dwelling will limit this warranty to a period of three (3) months.

7. This warranty only applies to goods sold and used in Australia or New Zealand. Goods taken

out of these countries are no longer under warranty by the ASKO Group. WHAT IS EXCLUDED?

1. Damage to or faults in the Appliance caused by the following are excluded:

(a) incorrect installation, usage, detergents, cleaning of filters, or removal of blockages, Oven trays, racks, telescopic guides (b) rodent or pest infestation; (c) supply services (power/water); (d) neglect and/or abuse; (e) use of the Appliance in a manner inconsistent with the uses specified in the User Guide; and (f) any owner’s modifications made to the Appliance. (g) Natural Disaster (h) Refrigeration-Warranty will be void if installed by an unauthorised person.

2. To the extent legally permissible, no responsibility will be accepted for any loss or damage,

direct or indirect, or for personal injury or for any additional expenses relating to or caused by the Appliance.

3. Any additional travel costs outside the normal areas serviced by Asko Australia, Applico Ltd

NZ or the Authorised Service Agents will be costs borne by the owner of the Appliance.

WHAT MUST YOU DO TO MAKE A WARRANTY CLAIM? To claim under this warranty: (a) As soon as the defect appears in the Appliance, contact us at one of the contact details (as applicable) provided in this warranty and advise us of the nature of the defect. (b) Provide us with your proof of purchase of the Appliance upon request. (c) A suitable time will be made to visit you and examine and/or repair the Appliance. WHO BEARS THE EXPENSE OF CLAIMING THE WARRANTY?

1. Asko Australia or Applico Ltd NZ (as applicable) will cover all expenses in relation to your

claim under this warranty, except for those expenses incurred as a result of additional travel costs outside the normal areas serviced by Asko Australia, Applico Ltd NZ or the Authorised Service Agents (as determined by Asko Australia or Applico Ltd NZ), which must be borne by you.

2. Any claims by you under this warranty (including expenses incurred in making such claim)

should be made to the contact details set out in this warranty.

• Asko appliances come with 2 years standard warranty.

• The warranty period will commence from the date of Installation of the relevant Appliance.

• The period within which the defect in the Appliance must appear if you are to be entitled to claim under this warranty is 2 years from the date of installation.

• Warranty is subject to installation done by Hafele India Pvt Ltd or its authorized service center Engineer; if unauthorized Person performs the installation then warranty will not be covered.

• Warranty policy and terms W.E.F 1st January 2018 & it is subject to revision of company without prior notice. Warranty Terms

• Product Warranty against manufacturing defects and its components, Warranty period will be based on Date of Installation.

• No Product replacement will be given on any failure cases, only Technical solution like Servicing and Part Replacement will be carried.

• Under this warranty, Hafele India reserve the right to repair or replace any defective parts as deemed necessary.

• Replacement will not be approved for damage cases, in circumstance of billing done from company (Hafele) to dealers, if damage reported within 7 days of good received then replacement can be considered subject to management approval.

• Replaced parts become the property of Hafele India. Warranty will be void under following circumstances:

• Repair or replacement of parts, which are subject to normal wear and tear during the warranty period or to parts that may require replacement in connection with normal maintenance.

• Defects as a result of misuse, negligence, abnormal use, or insufficient care.

• To any indirect or any consequential loss, injury or damage.

• Repairs / Installation carried out by person other than the company authorized service centers.

• Any modifications / alterations of any nature are carried out or if the serial number is deleted / defected / altered.

• To the extent legally permissible, no responsibility will be accepted for any loss or damage, direct or indirect, or for personal injury or for any additional expenses relating to or caused by the Appliance.39

• Any additional travel costs outside the normal areas serviced by Hafele India will be costs borne by the owner of the Appliance.

• Defect in the product if the product is not operated in accordance with the operating instructions as mentioned in the ‘Instructions manual’.