N14D30N2 - Cooker NEFF - Free user manual and instructions
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USER MANUAL N14D30N2 NEFF
Environmental protection. 12
Environmentally-friendly disposal. 12
Energy-saving tips. 12
Getting to know your appliance. 13
The control panel. 13
The hotplates 13
Residual heat indicator. 13
Setting the hob 13
Switching the hob on and off 13
Setting a hotplate. 14
Table of cooking times 14
Childproof lock 15
Switching the childproof lock on and off. 15
Automatic childproof lock 15
Keepwarmfunction 15
Timer. 16
Automatic hotplate switch-off. 16
Kitchen timer. 16
Wipe protection 16
Automatic time limit 16
Basic settings. 17
Changing the basic settings. 17
Cleaning and care 18
Ceramic 18
Hob surround. 18
Rectifying faults 18
After-sales service 18
Additional information on products, accessories, replacement parts and services can be found at www.neff-
international.com and in the online shop www.neffeshop.com
#
Safety precautions
Please read this manual carefully. Please keep the instruction and installation manual as well as the appliance certificate in a safe place for later use or for subsequent owners.
Check the appliance for damage after unpacking it. Do not connect the appliance if it has been damaged in transport.
Only a licensed professional may connect appliances without plugs. Damage caused by incorrect connection is not covered under warranty.
This appliance is intended for private domestic use and the household environment only. The appliance must only be used for the preparation of food and beverages. The cooking process must be supervised. A short cooking process must be supervised without interruption. Only use the appliance in enclosed spaces.
This appliance is intended for use up to a maximum height of 2000 metres above sea level.
Do not use covers. These can cause accidents, for example due to overheating, catching fire or materials shattering.
Only use safety devices or child protection grilles approved by ourselves. Unsuitable safety devices or child protection grilles may result in accidents.
This appliance may be used by children over the age of 8 years old and by persons with reduced physical, sensory or mental
capabilities or by persons with a lack of experience or knowledge if they are supervised or are instructed by a person responsible for their safety how to use the appliance safely and have understood the associated hazards.
Children must not play with, on, or around the appliance. Children must not clean the appliance or carry out general maintenance unless they are at least 15 years old and are being supervised.
Keep children below the age of 8 years old at a safe distance from the appliance and power cable.
Risk of fire!
Hot oil and fat can ignite very quickly. Never leave hot fat or oil unattended. Never use water to put out burning oil or fat. Switch off the hotplate. Extinguish flames carefully using a lid, fire blanket or something similar.
The hotplates become very hot. Never place combustible items on the hob. Never place objects on the hob.
The appliance gets hot. Do not keep combustible objects or aerosol cans in drawers directly underneath the hob.
- The hob switches off automatically and can no longer be operated. It may switch on unintentionally at a later point. Switch off the circuit breaker in the fuse box. Contact the after-sales service.
- Do not use hob covers here. They can cause accidents, for example due to overheating, catching fire or materials shattering.
Risk of burns!
The hotplates and surrounding area (particularly the hob surround, if fitted) become very hot. Never touch the hot surfaces. Keep children at a safe distance.
The hotplate heats up but the display does not work. Switch off the circuit breaker in the fuse box. Contact the after-sales service.
It is only allowed to use safety devices, e.g. hob guards, which have been approved by ourselves. Unsuitable safety devices or hob guards may result in accidents.
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried out and damaged power cables replaced by one of our trained after-sales technicians. If the appliance is defective, unplug the appliance from the mains or switch off the circuit breaker in the fuse box. Contact the after-sales service.
- Do not use any high-pressure cleaners or steam cleaners, which can result in an electric shock.
A defective appliance may cause electric shock. Never switch on a defective appliance. Unplug the appliance from the mains or switch off the circuit breaker in the fuse box. Contact the after-sales service.
- Cracks or fractures in the glass ceramic may cause electric shocks. Switch off the circuit breaker in the fuse box. Contact the after-sales service.
Risk of injury!
Saucepans may suddenly jump due to liquid between the pan base and the hotplate. Always keep the hotplate and saucepan bases dry.
Causes of damage
Caution!
- Rough pot and pan bases scratch the ceramic.
- Avoid boiling pots dry. This may cause damage.
- Never place hot pots or pans on the control panel, the display area or the surround. This may cause damage.
- Damage can occur if hard or pointed objects fall on the hob.
Aluminium foil and plastic containers melt on hot hotplates. Oven protective foil is not suitable for your hob.
Overview
The following table provides an overview of the most frequent kinds of damage:
Damage Cause Action
| Stains Food spills Remove spills immediately with a glass scraper. |
| Unsuitable cleaning agents Only use cleaning agents which are suitable for ceramic |
| Scratches Salt, sugar and sand Do not use the hob as a work surface or storage space. |
| Rough pot and pan bases scratch the Check your cookware. ceramic. |
| Discolouration Unsuitable cleaning agents Only use cleaning agents which are suitable for ceramic |
| Pan abrasion (e.g. aluminium) Lift the pots and pans when moving them. |
| Blisters Sugar, food with a high sugar content Remove spills immediately with a glass scraper. |
Environmental protection
Environmentally-friendly disposal
Dispose of packaging in an environmentally-friendly manner.

m = 311
This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.
Energy-saving tips
Always place suitable lids on saucepans. When cooking without a lid, considerably more energy is required. A glass lid means that you can see inside without having to lift the lid.
Use pots and pans with even bases. Uneven bases increase energy consumption.
The diameter of pot and pan bases should be the same size as the hotplate. In particular, small saucepans on the hotplate cause energy losses. Please note: cookware manufacturers
often indicate the upper diameter of the saucepan. This is usually bigger than the diameter of the base of the pan.
Use a small saucepan for small quantities. A larger, less full saucepan requires a lot of energy.
Cook with only a little water. This will save energy. Vitamins and minerals in vegetables are preserved.
Always cover as large an area of the hotplate as possible with your saucepan.
Switch to a lower heat setting in good time.
- Select a suitable ongoing cooking setting. You will waste energy by using an ongoing cooking setting which is too high.
Use the residual heat of the hob. For longer cooking times, you can switch the hotplate off 5-10 minutes before the end of the cooking time.
Getting to know your appliance
An overview of the models with their dimensions is given on page 2.
The control panel

| Displays | |
| 1-9 | Heat settings |
| H/h | Residual heat |
| L | Keep warm function |
| 88 | Timer |
| Controls | |
| ① | Main switch |
| ® | Control panel pause |
| () Hotplate selection | |
-+ Adjustment fields
| Controls | |
| ◎ | Zone activation |
| ← | Keep warm function/childproof lock |
| ◎ | Timer |
Notes
- When you touch a symbol, the respective function is activated.
Always keep the controls dry. Moisture reduces their effectiveness. - Do not pull pans close to the displays and sensors. The electronics could overheat.
The hotplates
| Hotplate Activating and deactivating | |
| ○ Single-circuit hotplate | |
| ◎ Dual-circuit hotplate Use the ( ) symbol to select the hotplate. Touch the ⊙ activation symbol | |
| When the hotplate is activated: the corresponding indicator lights up. |
Residual heat indicator
The hob has a two-stage residual heat indicator for each hotplate.
If H appears in the display the hob is still hot. It may be used, for example, to keep a small meal warm or to melt cooking
chocolate. As the hotplate cools down further, the display changes to ±bh . The display remains lit until the hotplate has cooled sufficiently.
Setting the hob
This section informs you how to set the hotplates. The table shows heat settings and cooking times for various meals.
Switching the hob on and off
The main switch is used to switch the hob on and off.
To switch on: touch the ① symbol. A signal sounds. The indicator above the main switch lights up. The hob is ready for use.
To switch off: touch the ① symbol until the display above the main switch goes out. All hotplates are switched off. The residual heat indicator remains on until the hotplates have cooled down sufficiently.
Notes
The hob switches off automatically if all hotplates have been switched off for more than 15 seconds.
The settings remain stored for 4 seconds after the hob has been switched off. If you switch it on again during this time, the hob will operate using the previously stored settings.
Setting a hotplate
Use the ^+ and - symbols to set the desired heat setting.
Heat setting 1 = lowest setting
Heat setting 9 = highest setting
There is an intermediate setting between each heat setting. This is identified by a dot.
Set the heat setting
The hob must be switched on.
-
Touch the () symbol for the required hotplate. lights up in the display.
-
Touch + or - within the next 5 seconds. The basic setting appears.
-
symbol: heat setting 9
- symbol: heat setting 4


- Changing the heat setting: touch the + or - symbol until the desired heat setting appears.
To switch off the hotplate:
Use the () symbol to select the hotplate. Touch the + or - symbol until 0 appears. After about 5 seconds, the residual heat indicator appears.
Note: Hotplate temperature is regulated by the heat switching on and off. The heat may also switch on and off at the highest setting.
This ensures e.g.:
sensitive components are protected from overheating
the appliance is protected from electrical overload
better cooking results are achieved
Table of cooking times
The following table provides some examples.
Cooking times and heat settings may vary depending on the type of food, its weight and quality. Deviations are therefore possible.
For bringing liquids to the boil, use heat setting 9.
Stir thick liquids occasionally.
| Ongoing cooking setting | Ongoing cooking time in minutes | |
| Melting | ||
| Chocolate coating | 1-1. | - |
| Butter, honey, gelatine | 1-2 | - |
| Heating and keeping warm | ||
| Stew (e.g. lentil stew) | 1-2 | - |
| Milk** | 1-2. | - |
| Heating sausages in water** | 3-4 | - |
| Defrosting and heating | ||
| Frozen spinach | 2-3. | 10-20 min |
| Frozen goulash | 2-3. | 20-30 min |
| Poaching, simmering | ||
| Dumplings | 4-.5.* | 20-30 min |
| Fish | 4-5* | 10-15 min |
| White sauces, e.g. béchamel sauce | 1-2 | 3-6 min |
| Emulsified sauces, e.g. béarnaise sauce, hollandise sauce | 3-4 | 8-12 min |
| Boiling, steaming, braising | ||
| Rice (with double the quantity of water) | 2-3 | 15-30 min |
| Rice pudding | 1-2. | 35-45 min |
| Unpeeled boiled potatoes | 4-5 | 25-30 min |
| Boiled potatoes | 4-5 | 15-25 min |
| Pasta, noodles | 6-7* | 6-10 min |
| Stew, soups | 3-4. | 15-60 min |
| Vegetables | 2-3. | 10-20 min |
| Frozen vegetables | 3-4. | 10-20 min |
| Cooking in a pressure cooker | 4-5 | - |
- Ongoing cooking without a lid
Without lid
* Turn frequently
| Ongoing cooking setting | Ongoing cooking time in minutes | |
| Braising | ||
| Roulades | 4-5 | 50-60 min |
| Pot roasts | 4-5 | 60-100 min |
| Goulash | 2.-3. | 50-60 min |
| Frying** | ||
| Escalope, plain or breaded | 6-7 | 6-10 min |
| Escalope, frozen | 6-7 | 8-12 min |
| Cutlet, plain or breaded*** | 6-7 | 8-12 min |
| Steak (3 cm thick) | 7-8 | 8-12 min |
| Hamburger, rissoles (3 cm thick)*** | 4.-5. | 30-40 min |
| Poultry breast (2 cm thick)*** | 5-6 | 10-20 min |
| Poultry breast, frozen*** | 5-6 | 10-30 min |
| Fish and fish fillet, plain | 5-6 | 8-20 min |
| Fish and fish fillet, breaded | 6-7 | 8-20 min |
| Fish and fish fillet, breaded and frozen, e.g. fish fingers | 6-7 | 8-12 min |
| Scampi and prawns | 7-8 | 4-10 min |
| Stir fry, frozen | 6-7 | 6-10 min |
| Pancakes | 6-7 | consecutively |
| Omelette | 3.-4. | consecutively |
| Fried eggs | 5-6 | 3-6 min |
| Deep-fat frying (fry 150-200 g per portion continuously in 1-2 litres oil**) | ||
| Frozen products, e.g. chips, chicken nuggets | 8-9 | - |
| Croquettes | 7-8 | - |
| Meat, e.g. chicken portions | 6-7 | - |
| Fish, breaded or battered | 5-6 | - |
| Vegetables, mushrooms, breaded or battered | 5-6 | - |
| Small baked items, e.g. doughnuts, fruit in batter | 4-5 | - |
- Ongoing cooking without a lid
Without lid
* Turn frequently
Childproof lock
You can use the childproof lock to prevent children from switching on the hotplates.
Switching the childproof lock on and off
The hob must be switched off.
To switch on: touch the L symbol for approx. 3 seconds. The symbol lights up for 10 seconds. The hob is locked.
To switch off: touch the L symbol for approx. 3 seconds. The hob is unlocked.
Automatic childproof lock
This function automatically activates the childproof lock every time you switch the hob off.
Switching on and off
You can find out how to switch the automatic childproof lock on and off in the Basic settings section.
Keep warm function
The keep warm function is suitable for melting chocolate or butter and for warming food and cookware.
Switching on the keep warm function:
1.Use the () symbol to select the hotplate.
2. In the next 5 seconds, touch the L symbol.
appears in the heat setting display. The keep warm function is switched on.
Switching off the keep warm function:
Select the hotplate and touch the L symbol. appears in the heat setting display.
After approximately 5 seconds, the hotplate is switched off, and the residual heat indicator appears.
Timer
The timer can be used in two different ways:
To switch a hotplate off automatically
As a kitchen timer
Automatic hotplate switch-off
Enter a cooking time for the relevant hotplate. When the cooking time has elapsed, the hotplate switches off automatically.
Setting the cooking time:
- Set the heat setting.
- Touch the symbol. The indicator for the desired hotplate lights up. 00 lights up on the timer display.
-
Touch the + or - symbol. The default value appears.
-
symbol: 30 minutes
symbol: 10 minutes

- Touch the + or - symbol until the desired cooking time appears on the timer display.
The cooking time counts down. If you have set a cooking time for several hotplates, the shortest cooking time will be displayed. The I I indicator for the hotplate lights up brightly.
When the cooking time has elapsed
When the cooking time has elapsed, the hotplate switches off. 0 lights up in the hotplate display. A signal sounds. 00 lights
up in the timer display for one minute. The hotplate indicator flashes. Touch any control. The indicators go out and the audible signal ceases.
Changing or cancelling the cooking time
Use the () symbol to select the hotplate. Touch the symbol and use the + or - symbol to change the cooking time or set to 00.
Notes
If you would like to call up the cooking time for a hotplate, select the hotplate using the ( ) symbol. The cooking time is displayed for 5 seconds.
You can set a cooking time of up to 99 minutes.
Kitchen timer
You can use the kitchen timer to set a time of up to 99 minutes. It runs independently of all the other settings.
Setting the kitchen timer
No hotplate should have been selected.
- Touch the symbol, lights up in the timer display. The indicator lights up.
-
Touch the + or - symbol. The default value appears.
-
symbol: 10 minutes
symbol: 05 minutes -
Use the ^+ or · symbol to set the time.
The timer starts counting down after a few seconds.
When the cooking time has elapsed
A signal sounds for one minute and 00 lights up in the timer display. The indicator flashes. Touch any control. The indicators go out and the audible signal ceases.
Changing the time
Touch the symbol and use the + or - symbol to change the time.
Wipe protection
If you wipe over the control panel while the hob is switched on, settings may be altered.
To prevent this from happening, your hob has a wipe protection function. Touch the symbol. A signal sounds. The control
panel is locked for 30 seconds. You can now wipe over the control panel without altering any settings.
Note: The main switch is excluded from the wipe protection function. You can switch off the hob at any time.
Automatic time limit
If a hotplate has been switched on for a long time without the setting being changed, the automatic time limit is activated.
The hotplate stops heating. F and the H / h residual heat indicator flash alternately on the hotplate display.
The display goes out when you touch any control. You can make new settings.
When the time limit is activated depends on the heat setting selected (1 to 10 hours).
Basic settings
Your appliance has various basic settings. You can adapt these settings to your needs.
| Indicator Function | |
| c1 | Automatic childproof lock |
| Switched off.* | |
| Switched on. | |
| c2 | Audible signal |
| Confirmation signal and operation error signal switched off. | |
| Only operation error signal switched on. | |
| Confirmation signal and operation error signal switched on.* | |
| c5 | Automatic timer |
| Switched off.* | |
| Cooking time, after which the hotplates switch off | |
| c6 | Duration of the timer end signal |
| 10 seconds. | |
| 30 seconds | |
| 31 minute.* | |
| c7 | Activation of the filament circuits |
| Switched off.* | |
| Switched on. | |
| Last setting before the hotplate was switched off. | |
| c8 | Reset to basic setting |
| Switched off. | |
| Switched on. | |
| *Basic setting | |
Changing the basic settings
The hob must be switched off.
- Switch on the hob.
- Within the next 10 seconds, touch the L symbol for 4 seconds.

±bc appears on the right-hand display and ±b appears on the left-hand display.
-
Touch the L symbol repeatedly until the desired indicator appears on the right-hand display.
-
Use the + or - symbol to set the desired value.

- Touch the L symbol for 4 seconds.
The setting is activated.
Switching off
To exit the basic setting, switch off the hob with the main switch and make new settings.
Cleaning and care
The information in this section provides help on how best to care for your hob.
Suitable maintenance and cleaning products can be purchased from the after-sales service or in our e-Shop.
Ceramic
Clean the hob after each use. This will prevent spills from burning onto the ceramic.
Only clean the hob when it has cooled down sufficiently.
Use only cleaning agents which are suitable for glass ceramic. Follow the cleaning instructions on the packaging.
Never use:
Undiluted washing-up liquid
Detergent intended for dishwashers
Scouring agents
Harsh cleaning agents such as oven spray or stain remover
Abrasive sponges
High-pressure cleaners or steam jet cleaners
Ground-in dirt can be best removed with a glass scraper, available from retailers. Please note the manufacturer's instructions.
You can also obtain a suitable glass scraper from our after-sales service or from the e-Shop.
Using special sponges to clean glass ceramic achieves great cleaning results.
Hob surround
To prevent damage to the hob surround, observe the following instructions:
Use only hot soapy water.
- Wash new sponge cloths thoroughly before use.
- Do not use any sharp or abrasive agents.
Do not use the glass scraper.
Rectifying faults
Malfunctions often have simple explanations. Please read the following notes before calling the after-sales service.
Indicator Fault Action
| Blank There is no power supply. Check the household fuse for the appliance. Check whether there is a power cut by trying other electronic appliances. | ||
| E is flash- ing | The controls are damp or an object is resting on them. | Dry the controls or remove the object. |
| Er + num- ber | Electronic fault. Switch the appliance off and back on again after about 30 seconds using either the household fuse or the circuit breaker in the fuse box. Contact the after-sales service if this appears in the display again. | |
| F2 | The electronics have overheated and have switched off the corresponding hotplate. | Wait until the electronics have cooled down sufficiently. Then touch a control for the hotplate.* |
| F4 | The electronics have overheated and have switched off all hotplates. | Wait until the electronics have cooled down sufficiently. Then touch any con- trol.* |
| F8 | The hotplate was in operation for too long and has switched itself off. | You can switch the hotplate back on again immediately. |
- Do not place hot pans close to or on the control panel
After-sales service
Our after-sales service is there for you if your appliance should need to be repaired. We are committed to find the best solution also in order to avoid an unnecessary call-out.
E number and FD number:
Please quote the E number (product number) and the FD number (production number) of your appliance when contacting the after-sales service. The rating plate bearing these numbers can be found on the appliance certificate.
Please note that a visit from an after-sales service engineer is not free of charge, even during the warranty period.
Please find the contact data of all countries in the enclosed customer service list.
To book an engineer visit and product advice
GB03448928989
Calls charged at local or mobile rate.
IE014502655
0.03 € per minute at peak. Off peak 0.0088 € per minute.
Rely on the professionalism of the manufacturer. You can therefore be sure that the repair is carried out by trained service technicians who carry original spare parts for your appliances.