Jewel XL 150.000 - IPL hair remover SILKN - Free user manual and instructions
Find the device manual for free Jewel XL 150.000 SILKN in PDF.
| Technical features | Pulsed light epilator, 150,000 flashes, pulsed light technology (IPL), 5 intensity levels. |
|---|---|
| Usage | Use on body and face, painless treatment, suitable for different skin types. |
| Maintenance and repair | No parts to replace, cleaning the device surface with a soft cloth recommended. |
| Safety | Equipped with a skin tone sensor, automatic shutdown in case of overheating, not recommended for use on tattoos and moles. |
| General information | 2-year warranty, user manual included, lightweight and ergonomic device, ideal for home use. |
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USER MANUAL Jewel XL 150.000 SILKN
Copyright 2016 © Home Skinovations Ltd.
All rights reserved. Print date: 06/2016
Legal Notice
Home Skinovations Ltd. reserves the right to make changes to its products or specifications to improve performance, reliability, or manufacturability. Information furnished by Home Skinovations Ltd. is believed to be accurate and reliable at the time of publication. However, Home Skinovations Ltd. assumes no responsibility for its use. No license is granted by its implication or otherwise under any patent or patent rights of Home Skinovations Ltd.
No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Home Skinovations Ltd. Data is subject to change without notification.
Home Skinovations Ltd. has patents and pending patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. The furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property rights except as expressly provided in any written agreement from Home Skinovations Ltd. Specifications are subject to change without notice.
Home Skinovations Ltd. Tavor Building, Shaar Yokneam POB 533, Yokneam 2069206, ISRAEL www.silkn.com, contact@silkn.com
Table of Contents
- Get to know your Silk'n Jewel 3
- Safety with Silk'n Jewel 4
- Contraindications &Warnings 4
- Do not use Silk'n Jewel if: 6
- Consult your physician before use if you have:.........7
- Safety Tips 8
- Possible side effects 9
- Long-term hair removal the Silk'n way 11
- Get Started 14
- After Treatment 17
- Maintenance 17
- Troubleshooting 17
- Customer service 18
- Warranty 18
- Disposal 18
- Specifications 19
- Labeling 20
- Signs and symbols 21
- IEC 60601-1-2 Declaration. 22
1. Get to know your Silk'n Jewel
Silk'n Jewel™ is a light-based device for permanent hair reduction designed for home-use. It is a powerful electrical device and should be used with special attention to safety. Be sure to read all warnings, contraindications and safety precautions before use, and follow them strictly. We recommend you re-familiarize yourself with the instructions before each treatment.
1.1 Package Contents
Your Silk'n Jewel package includes:
Hair removal device Adapter
User manual Warranty card
1.2 Device Description
Refer to the diagram at the front of this manual to see the location of each feature of your Silk'n Jewel.
- Adapter socket 5. Skin color sensor light
- Energy level indicator lights (1-5) 6. Treatment surface
- Control button 7. Skin color sensor
- Ready light
1.3 Intended Use
Silk'n Jewel is intended to remove unwanted hair and effect long term, or permanent hair reduction. Permanent hair reduction is defined as a long-term stable reduction in the number of hairs re-growing after a treatment regime. You may use Silk'n Jewel to remove unwanted body hair. Ideal body areas include the underarms, bikini line, arms, legs, face (below the cheekbones), back, shoulders and chest. Do not use for any purpose other than hair removal as described in this manual.
2. Safety with Silk'n Jewel
With Silk'n Jewel safety comes first
Home Pulsed Light (HPL) technology in Silk'n Jewel provides superior safety with lower energy levels. HPL achieves long-term hair removal results at a fraction of the energy level used in other light-based hair removal equipment. The low energy reduces the risk of harm or complications, and contributes to your overall safety.
Silk'n Jewel has additional features to protect your:
- Eyes: Light pulses are only active when the treatment surface is in full contact with the skin.
- Skin: Your skin is never in direct contact with the optical lens through which the light pulses are emitted.
3. Contraindications &Warnings
Silk'n Jewel is not designed for everyone.
Hair removal by lasers or intense pulsed light sources can cause increased hair growth in some individuals. Based upon currently available data, the highest risk groups for this response are females of Mediterranean, Middle Eastern and South Asian heritage when used on the face and neck. For more information visit www.silkn.com, or your local Silk'n™ domain.
This device must not be used by the following people: children, adults with limited physical, sensory or psychological capacities, or those lacking experience or knowledge in how to use the device. Children should be supervised to ensure that they do not play with the device.

Do not use energy levels 2-5 on tanned skin or after recent sun exposure (including artificial tanning machines).

Do not expose treated areas to the sun.
Never use around or near the eyes. The device emits infra-red (IR) light and may cause damage. Use only below the cheekbones.
Do not use on areas with injected fills or toxins.
Do not treat on tattoos or permanent makeup, dark brown or black spots, (such as large freckles, moles, or warts), nipples, genitals, around the anus, or lips.
Do not treat on active eczema, psoriasis, lesions, open wounds or infections (cold sores), abnormal skin conditions caused by systemic or metabolic diseases (diabetes for example).
Abnormal skin conditions caused by diabetes, systemic or other metabolic diseases.
Do not treat on an area that has a history of herpes outbreaks.
Do not use if you are pregnant or nursing.
Do not treat on areas where you may want hair to grow. The results are permanent.
Do not treat the same area of skin more than once per hair removal session.
Stop use immediately if you see full redness of the skin, or if your skin blisters or burns.
Use a lower energy level if you experience any discomfort.
Never use flammable liquids such as alcohol (including perfumes, sanitizers, or other applications containing alcohol) or acetone to clean the skin before use.
Keep away from water.

Keep your device away from water! Do not use near bathtubs, showers, basins or other vessels containing water. Do not place or store the device where it can fall, be pushed or placed anywhere near water. There is a risk of electrocution. Unplug immediately.

Never leave the device unattended when plugged into an outlet. Keep the AC/DC adapter accessible at all times, so it can be removed from the socket easily in case of emergency.

Do not attempt to modify, open or repair your Silk'n Jewel device. You may expose yourself to dangerous electrical components or pulsed light energy. You may cause serious harm to yourself and you will void your warranty.
4. Do not use Silk'n Jewel if:
- The plug, attachments or accessories are not recommended by Home Skinovations Ltd.
- The device has a damaged cord or plug. Keep the power cord away from heated surfaces.
- You see or smell smoke when it is in use.
The device is not working properly, or it appears to be damaged.
The skin color sensor is cracked, or broken.
The device casing is cracked or coming apart.
In such cases, contact Silk'n Customer Service.
5. Consult your physician before use if you have:
A history of keloidal scar formation.
Use medication that makes the skin more sensitive to light, including non-steroidal anti-inflammatory agents, (e.g., aspirins, ibuprofens, acetaminophen), tetracyclines, phenothiazines, thiazide, diuretics, sulfonylureas, sulfonamides, DTIC, fluorouracil, vinblastine, griseofulvin, Alpha-Hydroxi Acids (AHAs), Beta-Hydroxi Acids (BHAs), Retin-A®, Accutane® and/or topical retinoids.
- Been treated, or receiving current treatment, with Alpha-Hydroxi Acids (AHAs), Beta-Hydroxi Acids (BHAs), Retin-A®, topical retinoids or azelaic acid.
- Been treated with Accutane® (isotretinoin) within the past 6 months.
- Epilepsy.
- A disease related to photosensitivity, such as porphyria, polymorphic light eruption, solar urticaria, lupus, etc.
A history of skin cancer or areas of potential skin malignancies.
- Received radiation therapy or chemotherapy treatments within the past 3 months, or have areas of potential skin malignancies.
- An active implant, such as a pacemaker, incontinence device, insulin pump, etc.
Used physician-prescribed drugs on your skin within the past 6 months.
Any other condition which, in the opinion of your physician or dermatologist, would make it unsafe for you to be treated.
6. Safety Tips
This section has information to help you use your device safely.
6.1 Exposure to the Sun
- The lowest energy level (1) is designed for safe use even after sun exposure.
- If you use energy levels 2-5, avoid further exposure to the sun for 4 weeks before and 2 weeks after your treatment. This is because higher quantities of melanin expose the skin to greater risk when using any method of light-based hair removal. This applies to all skin types, even those that don't seem to tan quickly.
- To protect recently treated skin when exposed to sunlight, be sure to thoroughly apply sunscreen SPF 30 or higher, for 2 weeks after each hair removal session.
6.2 Exposure of pulse light to the eyes
- Although you can use the device to treat facial hair, take extra care to avoid contact with the eyes.
Never use around or near the eyes. The device emits infra-red (IR) light and may cause damage. The device will only emit a pulse of light when pressed against the skin.
6.3 Wounds or infections
- Wait for the affected area to heal before further use.
7. Possible side effects
If you follow the instructions fully and pay attention to all warnings and contraindications, complications and side effects are uncommon. However every cosmetic procedure, including those designed for home use, involves some degree of risk. Therefore it is important that you understand and accept the risks and complications that may occur with pulsed light hair removal systems designed for home use.
| Adverse reaction Risk | |
| Minor Skin DiscomfortHome pulsed light hair removal is generally well-tolerated. However, some users feel mild discomfort during use. This is best described as a mild stinging sensation on the treated skin areas. The stinging sensation may last during or after treatment.Anything beyond this minor discomfort is abnormal. This means that either you should stop using Silk'n Jewel because you are unable to tolerate the hair removal application, or that the energy level setting is too high. | Minor |
| Skin RednessYour skin may become red immediately after using the device or within 24 hours. Redness generally clears up within 24 hours.See your doctor if redness does not go away within 2 to 3 days.Make sure you use the energy level that is comfortable for you and suitable for your skin color. Refer to section "9.1 Before your treatment". | Minor |
| Increased Sensitivity of the SkinThe skin of the treated area is more sensitive so you may encounter dryness or flaking of the skin. | Minor |
| Pigment Changes Silk'n Jewel targets the hair shaft, in particular the pigmented cells in the hair follicle and the hair follicle itself. Nevertheless there is a risk of temporary hyperpigmentation (increased pigment or brown discoloration) or hypo-pigmentation (whitening) to the surrounding skin. Risk of changes in skin pigmentation is higher for people with darker skin tones or heavily tanned skin. Usually discoloration or changes to skin pigment are temporary, and permanent hyperpigmentation or hypo-pigmentation are rare. | Rare |
| Excessive Redness and Swelling In rare cases, treated skin may become very red and swollen. This is more common in sensitive areas of the body. The redness and swelling should subside within 2 to 7 days and should be treated with frequent applications of ice. Gentle cleansing is OK, but avoid exposure to the sun. | Rare |
| Blisters or Burns Stop use immediately! Cool the affected area and apply anti-burn cream. Wait until the area has healed completely before another treatment, and use a lower energy level. If the skin does not return to normal within 3 days, consult your physician. | Rare |
| Scarring Although very rare, scarring may occur. Usually when scarring occurs, it is in the form of a flat and white lesion on the skin (hypotrophic). However, it can be large and red (hypertrophic) or large and extend beyond the margins of the injury itself (keloid). Subsequent aesthetic treatments may be required to improve the appearance of the scar. | Rare |
| Pigment ChangesSilk'n Jewel targets the hair shaft, in particular the pigmented cells in the hair follicle and the hair follicle itself. Nevertheless, there is risk of temporary hyperpigmentation (increased pigment or brown discoloration) or hypopigmentation (whitening) to the surrounding skin. This risk of changes in skin pigmentation is higher for people with darker skin tones.Usually discoloration or changes to skin pigment are temporary and hyperpigmentation or hypopigmentation rarely occur. | Rare |
| InfectionInfection of the skin is exceedingly rare but is still a possible risk following a skin burn or wound caused when using Silk'n Jewel. | Rare |
| BruisingVery rarely, treatment may cause blue-purple bruising that can last 5 to 10 days. As the bruising fades, there may be a rust-brown discoloration of the skin (hyperpigmentation). | Rare |
8. Long-term hair removal the Silk'n way
The efficiency of hair removal varies from person to person according to body area, hair color, and how Silk'n Jewel is used. A typical full hair growth cycle may take 18-24 months. During this time, multiple treatment sessions are required to achieve permanent hair removal.
A typical Silk'n Jewel hair removal plan during a full hair growth cycle includes:
Treatments 1-4: Plan two weeks apart.
- Treatments 5-7: Plan four weeks apart.
- Treatments 8+: Treat as needed, until desired results are achieved.
8.1 Expected Treatment Outcomes
Individual response depends on hair type as well as biological factors that may affect hair growth patterns. Some users may respond quicker or slower than the average number of treatments.
| Skin Type1 | Hair Color | Light Fluence [J/cm2] | Part of the Body | Average Treatment Time | Effectiveness of Hair Removal / Regrowth |
| I-IV | Light brown to brown | 2.5-4 | Lower or upper legs | Session 10-12, approx 4 weeks apart. | 60% |
| Arms | 50% | ||||
| Bikini line 60% | |||||
| Underarms 55% | |||||
| I-IV | Brown to black | 2.5-4 | Lower or upper legs | Sessions 8-10 approx. 4 weeks apart. | 70% |
| Arms 60% | |||||
| Bikini line 70% | |||||
| Underarms 65% |
1 Skin types are based on the Fitzapatrick scale of skin colors.
8.2 Energy Levels
The energy level determines the intensity of the light pulse delivered to your skin. As the energy level increases, so do hair removal results, as well as the risk of possible side effects and complications.
The device has 5 levels of energy from 1 (the lowest) to 5 (the highest), represented by 5 energy level indicator lights (#2 in the diagram).
When the device is turned on, the energy level is set to level 1 automatically. Only one energy level indicator light will be on.
To change the energy level, press the control button (#3 in the diagram) repeatedly to increase the energy level from 1 to 5. Once at level 5, press the control button again to reduce the energy level from 5 back to 1.
determine the right energy level for your treatment area, refer to section "9.1 Before your treatment".
8.3 Pulsing and Gliding

Pulsing is the best technique for working at higher energy levels.
Press the treatment surface against your skin. Work in rows (either across or down as shown in the image). Start at one end of each row and progress to the other end. The treatment surface creates temporary pressure marks on the treated area so you can see areas you have treated. Keep doing this pulsing action for the area you are treating. Avoid gaps or overlaps between areas.
Do not treat the same area of skin more than once per hair removal session.
Gliding is the best technique for working at lower energy levels.
Press the device firmly against your skin and slowly glide over your skin (either across or down as shown in the image). Make sure that the skin is always touching the device. At lower energy levels, the device takes only 1-1.5 seconds to recharge between pulses. This generates a nonstop sequence of flashes. Glide at a speed so that you avoid gaps or overlaps.
Stop use immediately if your skin blisters or burns.
8.4 The Skin Color Sensor
Light-based hair removal on darker skin tones may result in adverse effects such as burns, blisters, and skin color changes (hyper- or hypo-pigmentation). Your Silk'n Jewel has a skin color sensor that detects the color of your skin automatically (#7 in the diagram). The skin color sensor checks your skin color at the start of, and occasionally during, each treatment.
What to expect when treating with Silk'n
For many people, using Silk'n Jewel may be their first experience with a light-based device. During a treatment session it is normal to experience or feel:
- Noise: The cooling fan makes noise similar to a hair dryer. This is normal.
- A popping sound: With each flash of HPL™ light.
A sensation of warmth and tingling: During each light pulse.
Some redness: It is not uncommon to see some very mild, pink-like skin coloration during or just after a treatment. This is usually most noticeable around the hairs themselves.
Stop use immediately if you see full redness of the skin.
Contact your physician immediately, if you experience any complication.
9. Get Started
To use your Silk'n Jewel, do these steps:
- Remove the device and other components from box.
- Plug the adapter cord into the device socket (#1 in the diagram) and plug the adapter into an electrical outlet. All energy level indicator lights will turn on, and then go off.
9.1 Before your first treatment
You must decide which energy level is right for your skin and the area you want to treat. The device has 5 levels of energy from 1 (the lowest) to 5 (the highest). For example, you might treat one area at energy level 1, and another at level 4.
Spot Test
To choose the right energy level, test each treatment area separately (refer to the skin color chart at the front of this manual).
- Press the control button to turn on the device. The level 1 energy level indicator light will go on.
- Set the energy level that is right for the area you wish to treat. If your skin is very dark, the device will set the level automatically and the skin color sensor light will go on (#5 in the diagram).
- Place the treatment surface (#6 in the diagram) on your skin to deliver one pulse. If you did not experience abnormal discomfort after 24 hours, increase the energy level on your next test spot. Press the control button again. This will increase the energy level.
- Deliver one pulse on a different spot at energy level 2. Use the energy levels indicated on the skin color chart. Wait 24 hours. If there are no adverse effects, use a different test spot and continue testing at increased energy levels to find the highest level that is comfortable for you and with no adverse effects.
- When you find the energy level that is most comfortable for that treatment area, you can start your treatment.
Use a lower energy level if you experience any discomfort. Be sure to do a spot test for part of the body you wish to treat.
9.2 Treatments with Silk'n Jewel
Follow these steps each time you treat an area.
- Before treating an area, the skin should be shaved, clean, dry and free of any powders, antiperspirants or deodorants. Do not wax, pluck or tweeze the hair out.
be sure to cover up moles, warts or other marks on the skin that should not be treated.
- Press the control button. The device will turn on, the level 1 energy indicator light will be on, and a fan sound will start.
- Approximately 1 second after pressing the control button, the ready light will turn on (#4 in the diagram). The device is then ready to use at the lowest energy level.
- Set the energy level. Press the control button repeatedly to increase the energy level until you have the level you want. The energy level indicator lights indicate the energy level setting (refer to section "8.2 Energy Levels").
- Decide if you wish to treat the area by Gliding or Pulsing.
- Apply the treatment surface to the skin (#6 in the diagram). Make sure that the skin is spread evenly and smoothly. When the treatment surface is in full contact with the skin, the ready light will start blinking slowly.
- The device will first determine the color of your skin automatically and it will flash a pulse of light onto your skin. You will feel a mild sensation of warmth and tingling, and you may hear a popping sound.
the skin is very dark, the device will set itself to energy level 1 automatically. There will be a short delay before the pulse.
If you are pulsing, remove the device from your skin. If you are gliding, simply continue.
The device will immediately recharge for the next pulse. After a few seconds (depending on the energy level) the ready light will turn on again, and start blinking slowly when pressed against the skin.
- If you are pulsing, repeat the process. If you are gliding, simply continue.
- Continue to pulse or glide until you have treated the area fully.
Stop use immediately, if your skin blisters or burns.
10. After Treatment
When you have finished your treatment session:
- Turn the device off by giving the control button an extended press. Remember the last energy level setting you used, because it will not be restored when you turn the device on again.
- Remove the adapter from the electrical outlet.
11. Maintenance
It is important to clean your Silk'n Jewel device after each treatment. To clean the device:
-
Unplug the device.
-
Use a dry, clean cloth to gently wipe the surface, including the treatment surface.
- After cleaning, we recommend you store the device in its original box.
Never immerse your Silk'n Jewel or any of its parts in water.
12. Troubleshooting
Do not attempt to open or repair your Silk'n Jewel. You may exposure yourself to dangerous electrical components or pulsed light energy. You may cause serious harm to yourself and you will void your warranty.
| Problem Checks | |
| My Silk'n Jewel does not start. | Make sure the adapter is properly connected to the device and that it is plugged into an electrical outlet on the wall. |
| There is no light pulse when the device touches my skin. | Check that the device is connected and ready. Make sure that the skin color sensor light blinks slowly to ensure you have good contact with the skin. Make sure that the treatment surface is evenly and firmly pressed to the skin. |
| One or more lights blink. | The device has malfunctioned. |
For problems or queries, please contact Silk'n Customer Service.
13. Customer service
For more information about this or other Silk'n products, visit our website: www.silkn.com. If you have a problem with your device, contact us on our toll free number: 1-877-367-4556.
This manual is also available as a PDF download from www.silkn.com/manuals.
14. Warranty
Refer to your Silk'n warranty card.
15. Disposal

Do not dispose with household waste. If your device reaches its End of Life stage, be sure to follow your country's laws for the disposal of electrical items, and help protect the environment.
16. Specifications
| Model no. H3210 / H3211 | |
| Spot Size 0.9cm x 3cm [2.7cm²] | |
| Technology Home Pulsed Light | |
| Max Energy Level Max 4J/cm² | |
| Wavelength 475-1200nm | |
| Mode of operation Continuous | |
| Operation & Safety | Skin Color Sensor ensures use only on appropriate skin types |
| Package Size 180x180x100 mm | |
| System weight 200 gm | |
| Transport & storage between uses and storage condition | Temperature: minus 40° - 70°C Relative humidity: 10% - 90% Atmospheric pressure: 500 - 1060 hPa |
| Operating conditions | Temperature: 10° - 35°C Relative humidity: 15% - 90% Atmospheric pressure: 700 - 1060 hPa |
| Time from minimum storage temperature between uses to minimum operating temperature with ambient temperature of 20°C degrees | 30 minutes |
| Time from maximum storage temperature between uses to maximum operating temperature with ambient temperature of 20°C degrees | 30 minutes |
| Adapter Models and Rating | KSA24A1200150Hz PMA18x-120 KSAPV0361200300D5 PMA36R-120 For x and z- refer to the country / region |
| 100-240VAC, 50-60 Hz, 1.2A max. | |
| The device was tested and complies with | IEC 60601-1 (Safety) IEC 60601-1-2 (EMC) IEC60601-2-57 (Safety of non-laser source) |
17. Labeling
ED - at rating plate.
18. Signs and symbols
| CE | Products marked with this symbol fulfil the requirements of the EU directive. |
| Class II. The adapter is protected against electric shock by means of double insulation. | |
| Switch mode power supply unit. | |
| For indoor use only. | |
| Contains a failsafe transformer. | |
| Degree of protection against electric shock. BF applied part. | |
| IP30 | The device is protected against the ingress of objects larger than 2.5mm diameter, such as fingers, to protect against electric shock. |
| J | Do not use in wet environments. |
| Do not dispose with household waste. Dispose in accordance with your country's laws and help protect the environment. | |
| Follow the operating instructions. |
- IEC 60601-1-2 Declaration
EN
ED-to add.
Home Skinovations Ltd. Tavor Building, Shaar Yokneam POB 533, Yokneam 2069206, ISRAEL www.silkn.com, contact@silkn.com
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Home Skinovations Ltd. Tavor Building, Shaar Yokneam POB 533, Yokneam 2069206, ISRAEL www.silkn.com, contact@silkn.com
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