DEEBOT R95MKII - Vacuum Cleaner ECOVACS - Free user manual and instructions

Frequently Asked Questions - DEEBOT R95MKII ECOVACS

USER MANUAL DEEBOT R95MKII ECOVACS

Manual de instrucciones ESCongratulations on the purchase of your ECOVACS ROBOTICS DEEBOT! We hope it brings you many years of satisfaction. We trust the purchase of your new robot will help keep your home clean and provide you more quality time to do other things. Live Smart. Enjoy Life. Should you encounter situations that have not been properly addressed in this Instruction Manual, please contact our Customer Service Center where a For more information, please visit the ECOVACS ROBOTICS official website: www.ecovacs.com The Company reserves the right to make technological and/or design changes to this product for continuous improvement. Thank you for choosing DEEBOT! Benutzerhandbuch

Programming the Robot

Choosing a Suction Option

4.2 Advanced Wet/Dry Cleaning Cloth and Advanced Wet/Dry Reservoir....22

When using an electrical appliance, basic precautions should always be followed, including the following: READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE.

SAVE THESE INSTRUCTIONS

1. This Appliance can be used by children aged from 8 years and

above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the Appliance in a safe way and understand the hazards involved. Children shall not play with the Appliance. Cleaning and user maintenance shall not be made by children without supervision.

2. Clear the area to be cleaned. Remove power cords and small

objects from the floor that could entangle the Appliance. Tuck rug fringe under the rug base, and lift items such as curtains and

3. If there is a drop off in the cleaning area due to a step or stairs, you

should operate the Appliance to ensure that it can detect the step without falling over the edge. It may become necessary to place a physical barrier at the edge to keep the unit from falling. Make sure the physical barrier is not a trip hazard.

4. Only use as described in this manual. Only use attachments

recommended or sold by the manufacturer.

5. Please make sure your power supply voltage matches the power

voltage marked on the Charging Dock.

6. For INDOOR household use ONLY. Do not use the Appliance in

outdoor, commercial or industrial environments.

7. Use only the original rechargeable battery and Charging Dock

provided with the Appliance from the manufacturer. Non- rechargeable batteries are prohibited. For battery information,

9. Do not operate the Appliance in an area where there are lit candles

10. Do not use in extremely hot or cold environments (below -5

any openings and moving parts.

12. Do not operate the Appliance in a room where an infant or child is

13. Do not use Appliance on wet surfaces or surfaces with standing

14. Do not allow the Appliance to pick up large objects like stones,

large pieces of paper or any item that may clog the Appliance.

15. Do not use Appliance to pick up flammable or combustible

materials such as gasoline, printer or copier toner, or use in areas where they may be present.

16. Do not use Appliance to pick up anything that is burning or

smoking, such as cigarettes, matches, hot ashes, or anything that

17. Do not put objects into the suction intake. Do not use if the suction

intake is blocked. Keep the intake clear of dust, lint, hair, or

18. Take care not to damage the power cord. Do not pull on or carry

the Appliance or Charging Dock by the power cord, use the power cord as a handle, close a door on the power cord, or pull power cord around sharp edges or corners. Do not run Appliance over the power cord. Keep power cord away from hot surfaces.

19. If the power cord is damaged, it must be replaced by the

manufacturer or its service agent in order to avoid a hazard.

20. Do not use the Charging Dock if it is damaged.

21. Do not use with a damaged power cord or receptacle. Do not use

the Appliance or Charging Dock if it is not working properly, has been dropped, damaged, left outdoors, or come in contact with water. It must be repaired by the manufacturer or its service agent in order to avoid a hazard.

22. Turn OFF the power switch before cleaning or maintaining the

23. The plug must be removed from the receptacle before cleaning or

maintaining the Charging Dock.

24. Remove the Appliance from the Charging Dock, and turn OFF

the power switch to the Appliance before removing the battery for disposal of the Appliance.

25. The battery must be removed and discarded according to local

laws and regulations before disposal of the Appliance.

26. Please dispose of used batteries according to local laws and

27. Do not incinerate the Appliance even if it is severely damaged. The

28. When not using the Charging Dock for a long period of time,

Correct Disposal of this Product This marking indicates that this product should not be disposed of with other household waste throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To recycle your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can safely recycle this product. For EU Countries

29. The Appliance must be used in accordance with the directions

in this Instruction Manual. ECOVACS ROBOTICS cannot be held liable or responsible for any damages or injuries caused by improper use.

For the purposes of recharging the battery, only use the detachable supply unit CH1465A provided with this Appliance.

31. The robot contains batteries that are only replaceable by skilled

persons. To replace or remove the battery, please contact Customer Service.

32. If the robot will not be used for a long time, fully charge the robot

and power OFF for storage and unplug the Charging Dock. RF of Wi-Fi module output power less than 100mW

Robot Dry Cleaning Cloths Charging Dock Advanced Wet/Dry Reservoir Direct Suction Option Measuring Cup QSG Instruction ManualEN

7. Charging Contacts

12. Battery Pack with Screws

14. Multi-Function Cleaning

Model DR95 Working Voltage 14.8V DC Rated Power 30W Battery Model 1355-10056-000-00-H001 Lithium 14.48V DC, 2850mAh Charging Dock Model CH1465A Rated Input Voltage 100-240V AC Rated Output Voltage 20V DC Rated Output Current 1A Rated Power 20W Laser max. power: 2.5mW Frequency: 1.8KHz Rotate Speed: 300±5 circle/min Frequency bands 2412-2472MHz Maximum RF power transmitted in the frequency band Max PA output power at 72.2 Mbps: 17.5 dBm Max PA output power in 11b mode: 21.5 dBm *EN

3. Scheduled Cleaning Indicator

4. Spot Mode Indicator

5. Return to Charger Mode Indicator

2. Charging Dock Pins

Advanced Wet/Dry Cleaning Cloth and Advanced Wet/Dry Reservoir

1. Advanced Wet/Dry Cleaning Cloth

2. Advanced Wet/Dry Reservoir

3. Operating and Programming

3.1 Notes Before Cleaning

DEEBOT uses SMART NAVI technology (a proprietary laser scanning and mapping system) to scan and generate a map of the home environment. Before operating DEEBOT, take a few moments to survey the area to be cleaned and remove any obstacles. Remove power cords and small objects from Please supervise DEEBOT during its first cleaning and assist should there be a problem. The product is not suitable for use on long pile carpet. Before using the product near an area rug with tasseled edges, please fold area rug edges under themselves. If there is a narrow entrance to a space between furniture, please place a physical barrier to stop the unit from entering that area.EN

3. Operating and Programming

Please be aware that DEEBOT needs at furniture without complications. Please be aware that DEEBOT may climb Please remove these objects if possible. from the ground. When DEEBOT is cleaning, please do not stand in narrow spaces, such as hallways, or DEEBOT may fail to identify the area to be cleaned. If there is a step or stairs in the cleaning area, please operate DEEBOT to ensure its Anti-Drop Sensors can detect the drop off. It may be necessary to place a physical barrier at the edge of the drop off to keep the unit from falling over the edge.EN

3. Operating and Programming

Install Side Brushes Attach Side Brushes to the bottom of DEEBOT by pressing a brush into each slot with the matching color until it clicks.

Remove the protection strip from the robot’s Bumper before use. Charging Dock Placement Place the Charging Dock on a level floor surface against the wall with the base perpendicular to the ground. Keep sides of the charger clear of objects and Plug the Charging Dock in.

Do not change the location of the Charging Dock once DEEBOT has scanned the environment. If it is necessary to relocate Charging Dock, power OFF DEEBOT and then power back ON so DEEBOT can re-scan the environment.EN

3. Operating and Programming

Power ON Open the Top Cover. Move the Power Switch to the “ ” position. The Control Panel illuminates, DEEBOT plays a musical tune is powered ON when the AUTO Mode Button stays illuminated.

Place DEEBOT on the Charging Dock making sure the Charging Contacts on DEEBOT and the Charging Dock Pins make a connection.

Please make sure the Power Switch is turned ON before charging. (“O” indicates OFF and “I” when charging, and goes out when DEEBOT is fully charged. Press the AUTO Mode Button on the robot or press any button on the App screen to wake up the robot. Remove the Advanced Wet/Dry Reservoir before charging DEEBOT.EN

3. Operating and Programming

When using the mopping feature, fold area rug edges under themselves so DEEBOT avoids the rug. Please see section 3.7 Optional Advanced Wet/Dry Mopping System for complete instructions. 5 Attach a Cleaning Cloth, if Desired To use the robot’s optional Advanced Wet/ Dry Mopping System, attach the Advanced Wet/Dry Reservoir and an Advanced Wet/Dry Cleaning Cloth before use. Pause DEEBOT by pressing the AUTO Mode Button on the robot.

Pause Press the AUTO Mode Button on DEEBOT. DEEBOT moves around to scan the environment and build the map, and starts to work in AUTO Cleaning Mode at the same time. 6 Start

The AUTO Mode Button on the robot's Control Panel stops glowing if the robot pauses for more than 10 minutes. Press the AUTO Mode Button on the robot or press any button on the App screen to wake up the robot.

DEEBOT must be powered ON to clean. To choose another Cleaning Mode, please refer to section 3.3 Cleaning Mode Selection for details. Do not manually move the robot when it is cleaning or charging.EN

3. Operating and Programming

Open the robot’s Top Cover. Move the Power Switch to the “O” position to power OFF.

Power OFF AUTO Cleaning Mode This is the most commonly used mode. In AUTO Cleaning Mode, DEEBOT cleans in a back and forth straight-line pattern.

3.3 Cleaning Mode Selection

When DEEBOT is not working, it is suggested to keep it powered ON and charging. DEEBOT loses its map once it is powered OFF. It is suggested to keep DEEBOT powered ON if it remains in the same home environment. In case DEEBOT is powered OFF, to restore the map in the same home environment, power ON DEEBOT and follow the instructions on ECOVACS App.EN

3. Operating and Programming

To start Spot Mode Cleaning, press on the App’s map screen. DEEBOT cleans the selected spot and a 1m/3.2’ area around the spot. This mode is applicable for an area of highly concentrated dirt or dust. In Spot Cleaning Mode, DEEBOT focuses on a specific area to clean and returns to the Charging Dock once the Spot Cleaning is completed. Spot Cleaning Mode

to be cleaned using Area Cleaning Mode. Area Cleaning Mode can only be selected using the App. Area Cleaning Mode3 To set or discard cleaning areas, press on the App’s map screen.

DEEBOT can only recognize a room with doorway ranging from 40cm (1.3') to 160cm (5.2') and perimeter larger than 8m (26.2'). DEEBOT can also be sent back to the Charging Dock at any time by pressing the Return to Charger Mode Button on the main screen of the ECOVACS App. Return to Charger Mode When battery power gets low, DEEBOT automatically switches to Return to Charger Mode and returns to the Charging Dock to recharge itself.

After pressing the Return to Charger Mode Button on the App’s main screen, DEEBOT will continue cleaning until it gets close to the Charging Dock. Once it is near the Charging Dock, DEEBOT reduces power and gently dock itself to recharge.EN

3. Operating and Programming

3.4 Programming the Robot

DEEBOT has an Intelligent Scheduling function and a Time Scheduling function to schedule cleaning times. DEEBOT can be programmed to automatically clean once per day at the same time with Intelligent Scheduling using the robot’s Control Panel. DEEBOT can also be App. All scheduled cleanings are performed in AUTO Cleaning Mode or Area Cleaning Mode whichever is selected when scheduling the cleanings. DEEBOT can be scheduled to clean once per day at the same time, even if nobody is at home. Press the AUTO Mode Button on the robot twice to set the current time as the scheduled cleaning time. Intelligent Scheduling is set successfully when the robot generates a voice report. DEEBOT automatically cleans at the scheduled cleaning time every day. Press the AUTO Mode Button on the robot twice. Intelligent Scheduling is cancelled when the robot generates a voice report. Schedule the Cleaning Time Using Intelligent Scheduling Cancel the Cleaning Time Using Intelligent Scheduling

Schedule the Cleaning Time Open the ECOVACS App. Press “ ” in top right corner on the App’s main screen. Set new scheduled cleanings and cancel existing scheduled cleanings in “Time Scheduling.” Schedule the Cleaning Time Using Time Scheduling 3EN

3. Operating and Programming

For more settings, press “ ” in top right corner on the App’s main screen. Check cleaning record, set Continued Cleaning function, schedule cleaning time, reset the map, set voice reporting To set a Virtual Boundary, press on the App’s map screen.

3.5 Additional Settings

DEEBOT can be manually directed to blocked areas using in the App. DEEBOT still returns to the Charging Dock if it is placed in the blocked area. When Continued Cleaning function is turned on, once DEEBOT is fully recharged, it automatically returns to and continues to clean the uncleaned area not completed during the last cleaning task. User can set a Do Not Disturb time to forbid DEEBOT from coming out to continue cleaning during the set time. Continued Cleaning Function with Do Not Disturb Option The robot has 2 interchangeable suction options for your convenience. Main Brush Option: The best choice for deep cleaning with a combination of the Main Brush and strong suction. The Main Brush Option comes pre-installed in DEEBOT. Direct Suction Option: The best choice for daily cleaning with the Main Brush removed for designed to pick up hair without tangling.

3. Operating and Programming

Install the Direct Suction Option Turn the robot over. Push both buttons on the Main Brush Option and remove the Main Brush Cover. Remove the Main Brush. Line up the Direct Suction Option tabs with the slots on the bottom of the robot. Press until the component clicks into place. Install the Main Brush Option Turn the robot over. Push both buttons on the Direct Suction Option and remove Direct Suction Option. Insert the Main Brush into the bottom of the robot. Line up the Main Brush Cover tabs with the slots on the bottom of the robot. Press until the component clicks into place.EN

3. Operating and Programming

DEEBOT has an optional mopping system that uses an Advanced Wet/Dry Cleaning Cloth attached to the Advanced Wet/Dry Reservoir. The Advanced Wet/Dry Cleaning Cloth

3.7 Optional Advanced Wet/Dry Mopping System

Do not use the mopping system on carpet. When using the mopping system, fold area rug edges under themselves so DEEBOT will avoid the rug. When using the mopping system, do not stop the robot and allow it to stand still. This Remove the Advanced Wet/Dry Reservoir before charging DEEBOT. Attach Advanced Wet/Dry Cleaning Cloth Attach the Advanced Wet/Dry Cleaning Cloth to the Advanced Wet/Dry Reservoir. 1EN

3. Operating and Programming

Fill the provided Measuring Cup with water. Open the lid of the Water Inlet on the Advanced Wet/Dry Reservoir and slowly pour water from the Measuring Cup into the Reservoir. Close the Water Inlet lid. Add Water to the Advanced Wet/Dry Reservoir

Before adding water to the Advanced Wet/Dry Reservoir, remove the Advanced Wet/Dry Reservoir from the bottom of the robot.

Start Remove Select the desired Cleaning Mode. DEEBOT sweeps, lifts, vacuums, mops and dries in the selected mode. Advanced Wet/Dry Reservoir from DEEBOT, empty any remaining water, and remove the Advanced Wet/Dry Cleaning Cloth. Attach the Advanced Wet/Dry Reservoir to the bottom of the robot. Insert the tabs on the Advanced Wet/Dry Reservoir into the Advanced Wet/Dry Reservoir Slots on the bottom of the robot until you hear a click.EN

3. Operating and Programming

No. Voice Report Situation or Solution 1 My Cleaning time is scheduled. Scheduled cleaning time is set. 2 My Cleaning time is cancelled. Scheduled cleaning time is cancelled. 3 My Driving Wheel is suspended. Place the robot on an even surface so it can regain traction. 4 My Driving Wheel is blocked. Driving Wheel is blocked by an incline or doorsill. Move the robot by hand. 5 I am stuck. the robot by hand and/or remove the obstacles. 6 My dust bin is missing. The Dust Bin is missing or is not installed properly. Install or reinstall the Dust Bin and ensure it is properly seated. 7 My Brush is tangled. Check the Main Brush and/or Side Brushes for debris or tangled hair and clean as described in

8 My Battery is low. DEEBOT on the Charging Dock by hand. 9 My navigation system failed. LDS has a problem. Please contact Customer Service.

I am connected to the Wi-Fi network. DEEBOT is connected to the Wi-Fi network. 11 Time is synchronized. DEEBOT time is successfully synchronized with the time on your smartphone. 12 Wi-Fi connection failed. DEEBOT failed to connect to the Wi-Fi network. 13 Cleaning is complete. DEEBOT has completed the cleaning cycle. 14 I am scanning. Please Wait. DEEBOT is scanning the environment. Please wait. 15 My Map is Loading. Please Wait. DEEBOT is analyzing and generating the map. Please wait. 16 Mapping is complete. DEEBOT has generated the map.

3.8 Voice ReportingEN

Rinse the Dust Bin and Filter Net under running water. Dry the Dust Bin and Filter Net completely before reinstalling. Open the robot’s Top Cover and remove the Dust Bin. Open the Dust Bin Lock and empty the Dust Bin.

4.1 Dust Bin and Filters

Remove the filters. Pat the High Efficiency Filter clean. Do not rinse the High Efficiency Filter under water. Before performing cleaning and maintenance on DEEBOT, power OFF the robot and unplug the Charging Dock. *EN

Advanced Wet/Dry Cleaning Cloth Advanced Wet/Dry Reservoir If the mopping system was used, remove the Advanced Wet/Dry Reservoir from the bottom of DEEBOT and remove the Advanced Wet/Dry Cleaning Cloth. Empty any remaining water from the Advanced Wet/Dry Reservoir. If the mopping system was used, remove the Advanced Wet/Dry Reservoir from the bottom of DEEBOT. Empty any remaining water from the Advanced Wet/Dry Reservoir and set out to dry. Wash the Advanced Wet/Dry Cleaning Cloth by hand or in the washing machine, and lay Wipe the outside of the Advanced Wet/Dry Reservoir with a dry cloth.

4.2 Advanced Wet/Dry Cleaning Cloth and Advanced Wet/Dry ReservoirEN

4.3 Main Brush, Direct Suction Option and Side Brushes

A Multi-Function Cleaning Tool is provided for easy maintenance. Handle with care, this cleaning tool has sharp edges. Cleaning the Main Brush Turn the robot over. Push both buttons under the Main Brush towards the center of the robot. Remove the main brush cover. Remove the Main Brush. Use the Multi-Function Cleaning Tool to cut off and remove any hair tangled around the Main Brush. Cleaning the Side Brushes Remove the Side Brushes. Wipe the Side Brushes and their slots with a dry cloth. Pull out the plastic nut on the end of the Main Brush. Remove the plastic caps on both ends. Clean any tangled hair or debris from both ends of the Main Brush and inside the plastic caps. Cleaning the Direct Suction Option Wipe the Direct Suction Option clean with a dry cloth.EN

Wipe the Anti-Drop Sensors with the brush or the felt side of the Multi-Function Cleaning Tool to maintain their effectiveness. Use the Multi-Function Cleaning Tool to cut off and remove any hair tangled around the Universal Wheel.

4.4 Other Components

Wipe the Bumper clean with the brush of the Multi-Function Cleaning Tool to maintain the effectiveness of the Anti-Collision Sensors. Wipe the Charging Contacts and Charging Dock Pins clean with the brush or the felt side of the Multi-Function Cleaning Tool to maintain their effectiveness. Avoid touching the Charging Contacts and Charging Dock Pins with wet hands or wet cloth. *EN

4.5 Regular Maintenance

To keep DEEBOT running at peak performance, perform the maintenance and replacement according to the following frequency. A multi-Function Cleaning Tool is provided for easy maintenance. Handle with care, this cleaning tool has sharp edges. Note: ECOVACS manufactures various replacement parts and assemblies. Please contact Customer Service for more information on replacement parts. Robot Part Maintenance Frequency Replacement FrequencyCleaning Cloth After each use Every 50 washingsDust BinAdvanced Wet/Dry ReservoirAfter each useSide brush Once every 2 weeks Every 3-6 monthsMain Brush Once per week Every 6-12 monthsFilterOnce per week (twice per week Every 4-6 monthsUniversal WheelAnti-Drop SensorsCharging ContactsCharging Dock PinsOnce per weekEN

Please use this chart to troubleshoot common problems using DEEBOT R9. No. Malfunction Possible Causes Solutions

DEEBOT will not charge. DEEBOT is not powered ON. Power ON DEEBOT. DEEBOT has not made a connection with the Charging Dock. Be sure that the robot’s Charging Contacts have made a connection with the Charging Dock Pins. You may move the robot manually to make the connection if necessary. Charging Dock is unplugged while DEEBOT is powered ON, which causes battery consumption. Plug in the Charging Dock and ensure DEEBOT is powered ON. Keep DEEBOT on the Charging Dock to make sure it has a full battery to work at any time. The battery is completely discharged. Re-activate the battery. Power ON. Place DEEBOT on the Charging Dock by hand, remove after charging for 3 minutes, repeat 3 times; then charge normally.

DEEBOT gets into trouble while working and stops. DEEBOT is tangled with something drooping curtains, carpet fringe DEEBOT will try various ways to get itself out of trouble. If it is unsuccessful, manually remove the obstacles, place DEEBOT to the original place and restart.

DEEBOT returns to the Charging Dock cleaning. When battery power gets low, DEEBOT automatically switches to Return to Charger Mode and returns to the Charging Dock to recharge itself. This is normal. No solution necessary. Working time varies according to the selected Cleaning Mode. This is normal. No solution necessary.EN

No. Malfunction Possible Causes Solutions

DEEBOT will not clean automatically at scheduled time. The scheduled cleaning time is cancelled. Schedule a cleaning time as described in

Continued Cleaning function is turned ON. DEEBOT has just cleaning area. This is normal. No solution necessary. DEEBOT is powered OFF. Power ON DEEBOT. The robot’s battery is low or is not on the Charging Dock. Keep DEEBOT powered ON and on the Charging Dock to make sure it has a full battery to work at any time. DEEBOT’s components are tangled with debris. Power OFF DEEBOT, clean the Dust Bin, and invert the robot. Clean Side Brushes and the Main Brush as described in

DEEBOT is not able to connect to home Wi-Fi network. Incorrect home Wi-Fi username or password entered. Enter the correct home Wi-Fi username and password. DEEBOT is not within range of your home Wi-Fi signal. Make sure DEEBOT is within range of your home Wi-Fi signal. Network setup started before DEEOBT was ready. Turn ON Power Switch. Press the RESET Button using a needle. DEEBOT is ready for network setup when DEEBOT plays a musical tune and its Wi-Fi Indicator light Your smartphone’s operating system needs to be updated. Update your smartphone’s operating system. The ECOVACS App runs on iOS

9.0 and above, Android 4.0 and above.

To reset DEEBOT, press the RESET Button using a needle for 5 seconds. DEEBOT is successfully reset when it plays a musical tune.DE

la station de charge.