DE1821515 - Boiler SIEMENS - Free user manual and instructions

Product type	Instantaneous water heater
Brand	Siemens
Model	DE1821515
Rated power	18 kW or 21 kW (adjustable)
Rated voltage	400 V
Fuse protection	32 A
Minimum cable cross-section	4 mm²
Hot water flow rate (ΔT=38°C)	9.9 l/min (18 kW) / 11.6 l/min (21 kW)
Hot water flow rate (ΔT=60°C)	5.4 l/min (18 kW) / 6.3 l/min (21 kW)
Activation flow rate	2.6 l/min
Flow pressure at activation	0.025 MPa (0.25 bar)
Rated pressure	1.0 MPa (10 bar)
Maximum inlet temperature	55 °C
Outlet temperature range	20 °C to 60 °C
Max mains impedance	≤ 0.44 Ω
Protection class	I
Main functions	Continuous temperature adjustment, digital display, air detection, frost protection, priority switching possible
Safety	All-pole disconnection device, overheating protection, electrical insulation
Maintenance	Clean with a damp cloth, do not use abrasive products or steam cleaners
Special accessories	BZ45U20, BZ45L20, BZ45K23, BZ45T20
Standards	IEC 61000-3-12

Frequently Asked Questions - DE1821515 SIEMENS

How to adjust the temperature on the Siemens DE1821515 water heater?

Use the rotary knob to continuously set the desired temperature from 20°C to 60°C in 0.5°C increments. The displayed temperature is the water temperature inside the appliance. To save energy, avoid mixing cold water at the tap.

What to do if the water is not hot enough?

First check the fuse in the household installation. If the flow rate is too high, reduce it at the tap. In winter, the inlet temperature is lower; reduce the flow rate to achieve the desired temperature. If the problem persists, clean the strainer of the tap or shower head.

What does error code E02 mean?

E02 indicates that the inlet water temperature exceeds 55°C (e.g., due to a solar installation). It can also indicate the absence of a thermostatic mixer. Install a thermostatic mixer (special accessory BZ45T20) to limit the inlet temperature to a maximum of 55°C.

How to bleed the appliance after a water cut?

After a water cut, disconnect the appliance from the power supply (remove the fuses). Then open the hot water tap until air escapes from the pipe. Reinsert the fuses: the appliance is ready to operate.

The display is flashing, what to do?

If the temperature display is flashing, it means the outlet temperature is higher than the set temperature. This usually occurs when the inlet temperature is too high (e.g., preheated water from solar). Set the thermostatic mixer to a lower temperature.

How to clean the Siemens DE1821515 water heater?

Clean the appliance only with a damp cloth. Do not use abrasive, corrosive products or steam cleaners. For descaling, contact a specialist.

Can I use water preheated by a solar installation?

Yes, the appliance can be supplied with preheated water up to 55°C. Beyond this, the water will not be heated and an error code may appear. A thermostatic mixer (BZ45T20) is required to limit the inlet temperature to a maximum of 55°C.

What to do in case of frost?

If the appliance has frozen (code E08), immediately shut off the water supply and disconnect the power. The appliance is defective; contact customer service. Always install the appliance in a frost-free room.

How to reset the appliance after a power failure?

After a power failure, fully open the hot water tap with a flow rate of at least 6 liters per minute for 1 minute. The appliance restarts automatically and the temperature returns to 40°C by default.

Where to find the serial number for customer service?

The E and FD numbers of your appliance are located on the inside of the hinged control cover. Provide these numbers for any customer service requests.

USER MANUAL DE1821515 SIEMENS

operating instructions

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Installation instructions

Install the continuous-flow heater as described in the illustrated section. Observe the instructions in the text.

The illustrations can be found in the centre of the instruction manual.

Safety information

Risk of electric shock! Switch off the mains voltage supply immediately if a fault occurs.
We do not accept liability for damage resulting from failure to heed these instructions.
The continuous-flow heater may only be connected and put into operation by a qualified professional.
Never open the appliance without disconnecting the power supply beforehand.
The statutory regulations of the respective country, as well as those of the local electricity and water suppliers, must be adhered to.
Hepphimcoandflow heater is a Class must be connected to the protective earth.
The appliance must be permanently connected to installed pipes. The conductor cross-section must comply with the installed appliance power.
Caithed water pipes may give the appearance of a connected protective earth.
To guarantee compliance to relevant safety regulations, an all-pole separator must be fitted during installation. The contact opening must be at least 3mm
The continuous-flow heater is only suitable for closed (pressurized) operation.
The tap and outlet fittings must be approved for operation with closed (pressurized) continuous-flow heater systems.
The continuous-flow heater can be operated with cold or pre-warmed water (for example, from a solar energy unit water supply). Observe the technical data and the special accessories for this purpose.
The continuous-flow heater is only suitable for connection to DVGW (German Technical and Scientific Association for Gas and Water) approved plastic pipes.
The continuous-flow heater may only be installed in a frost-free room.
- Disconnect the electrical connection cable from the supply and shut off the water supply before connecting the appliance!
Connect the water supply and then connect the electrical supply.
Only make the openings which are required for installation on the rear of the appliance. If the appliance is reinstalled, the unused openings must be provided with watertight sealing.
Do not touch electrically live parts after installation.

Installation

Unpacking/Removing the cover

Unpack the appliance and check for transport-related damage.
- lease dispose of the packaging, and if applicable, the old appliance in an environmentally-friendly manner.

II. Preparations for installation

Important: Only use the supplied installation set. The supplied water connection nozzles must be installed!

• nut off water supply. The electrical connection (connection cable) must be disconnected from the power supply. Unscrew the fuse or switch off the circuit breaker.

III. Wall mounting

The continuous-flow heater must be mounted on the wall. Attach it if necessary on the lower adjustable screws.
The distance to the wall is variable. You can compensate for any unevenness of the wall's surface.
The grommet must tightly surround the connection cable. If it is damaged during mounting, the openings must be provided with watertight sealing.

IV. Water connection

The continuous-flow heater must be vented. The warm water tap must be opened and the appliance must be flushed out thoroughly for 1 minute with at least 6 litres of water.

v. Electrical connection/Mounting

The electrical supply terminal can be fitted at the top or bottom. The sheath of the connection cable must extend for at least 40mm into the appliance.

Set the power using the power selector switch before connecting the wires to the mains connection terminal:

et DE 1821515 and DE 5151821 to 18kW (down) or 21kW (up).
et DE 2427515 or DE 5152427 to 24kW (down) or 27kW (up).

The set power must be marked on the ratings plate.

Now screw the wires tightly into the mains connection terminal.

VI. Startup/additional information

The device is compliant to IEC 61000-3-12.

First start-up

Switch on the fuses.
Setting the temperature.
Starts rinsing: Open the warm water tap and allow water to flow for at least 1 minute (flow-rate at least 6 litres per minute). Only then (for safety reasons) will the appliance begin to heat.

Tip: Should the appliance not start because of a reduced flow-rate, remove the perlator, shower head or similar before start and repeat the process.

A If the continuous-flow heater does not have sufficient water flow due to low water line pressure in your domestic plumbing system, remove the flow-rate limiter.
B Priority circuit for the combination with electrical storage heaters: For operation with a priority circuit, a special load shedding relay BZ 45L20 (special accessory) is required. Other existing load shedding relays, with the exception of electronic load shedding relays, may malfunction.
The control electronics must be coded when operated with a load shedding relay.

Remove the flow-rate limiter (see Fig. A) with low water pressure.
Explain the operation of the continuous-flow heater to the user.

Technical data

		DE 1821515 DE 5151821	DE 2427515 DE 5152427
Rated output	[kW]	18 21	24 27
Rated voltage	[V] 400 400
Fuse protection	[A] 32 40
Minimum conductor cross-section	[mm²]	4	6
Warm water flow at rated output with temperature increase from
12 °C to 38 °C [l/min]		9.9 11.6	13.2 13.9
12 °C to 60 °C [l/min]		5.4 6.3	7.2 7.6
Start-up flow	[l/min] 2.6 2.6
Start-up flow pressure *	[MPa (bar)] 0.0	25 (0.25) 0.025 (0.25)
Application area in water specific electric resistance at 15 °C	[Ωcm] ≥ 1 300	≥ 1 300
Rated pressure	[MPa (bar)] 1.0	(10.0) 1.0	(10.0)
Maximum permissible supply temperature	[°C]	55 55
Maximum mains impedance at connection point	[Ω]	≤ 0.44	≤ 0.244

• The pressure loss on the mixer must also be added

Operation with prewarmed water (solar heated)

The continuous-flow heater can only heat prewarmed water to a max. of 60^ . If the cold water supply exceeds a temperature of 55^ , the water will not be warmed any further.

Important: The cold water supply temperature must not be higher than 55^

If the cold water supply exceeds a temperature of 60^ , a circuit breaker will trigger and shut the appliance off. Therefore, the residential plumbing must be equipped with a thermostatic premixer (e.g. special accessory BZ 45T20) that will limit the cold water supply temperature to a max. of 55^ by appropriately mixing in cold water.

Operating instructions

Please read the operating instructions carefully before you use the appliance!

Safety information

This appliance is intended for domestic use or for household-based non-commercial applications. Household-based applications include, e.g. usage in employees catering facilities for shops, offices, agricultural and other commercial operations, as well as usage by guests of guest houses, small hotels and similar residential establishments.

Risk of electric shock!

Switch off the mains voltage supply immediately if a fault occurs.

We do not accept liability for damage resulting from failure to heed these instructions.
The continuous-flow heater may only be connected and put into operation by a qualified professional.
Repairs may only be undertaken by a suitably qualified specialist to avoid potential sources of danger.
The continuous-flow heater may only be installed in a frost-free room.
Persons (including children) with diminished bodily, sensory or mental perception, or those who lack knowledge or experience should not operate the appliance, unless they are monitored or have received instruction concerning use of the appliance by persons responsible for their safety.
Keep children away from the appliance. Please monitor children to ensure that they do not play with the appliance.
The mixer and the warm water pipe may be hot.

Please switch off all fuses immediately if a malfunction occurs. Immediately shut off the cold water supply to the appliance should it leak. The malfunction can only be repaired by a specialist or an authorised service agent.

Your new appliance

The electronic continuous-flow heater "electronic comfort plus" is intended exclusively for heating water which flows through the appliance.

The continuous-flow heater switches on and heats the water when the warm water tap is opened. It switches off as soon as the tap is closed.

Special accessories

Pipe kit BZ 45U20: for use of the continuous-flow heater as an under sink appliance
r2145b20ch (load shedding relay) for operation with a priority circuit
Mounting kit BZ 45K23: for surface mount installation
Thermostatic premixer BZ 45T20: for installation in the domestic plumbing when using preheated water

Operating the continuous-flow heater

The default temperature for the water temperature after setting the first start-up or a power failure is 40^ .

Selecting shower temperature

Select the required temperature with the rotary knob used to vary the desired temperature from 20^ to 60^ in steps of 0.5^ .

Info: The temperature shown in the display is the water temperature inside the appliance. The temperature of the water leaving the tap can vary from this due to heat losses in the pipework.

Conserving energy and water

Mixing in of cold water in the fitting requires unnecessary water and energy. You should therefore set the desired temperature directly on the continuous-flow heater and then open the water tap.

Pre-warmed water

The continuous-flow heater can be operated with prewarmed water (for example from a solar energy unit).

The meaning of display indications

Flashing display

Risk of scalding!

If the temperature display flashes, the temperature of the water leaving the tap is higher than the set temperature.

The supply temperature from the domestic system is too high, e.g. water from a solar energy unit.

The thermostatic premixer in the domestic supply must be set accordingly to lower temperatures.

Error signals

Sometimes e. g. E02 (or E03 to E14) appears in the display due to a very minor problem. Please try to eliminate the fault according to guidelines given in the chapter "A fault, what to do?". You will save yourself the cost of an unnecessary visit by customer service personnel.

Using the appliance after switching off the water supply

witch off the appliance (unscrew the fuse in the house electrical installation).

Open the warm water tap and keep it open until the air has been completely forced out of the water pipe.

Switch the fuse back on again.

The appliance is now ready to operate.

Start-up after power failure

Open the warm water tap fully and allow a minimum wa-ter flow of 6 litres/minute.

Cleaning

Only wipe off the appliance using a moist cloth. Do not use acidic or abrasive cleaning materials.

Do not use a steam cleaner.

Customer Service

We ask you to always provide the E-No. and the FD-No. of your appliance when calling in a customer service engineer. You will find the numbers on the inner side of the fold up operating panel on the continuous-flow heater.

A fault, what to do?

If your appliance does not operate as required, it is often due to a very minor problem. Please check whether you can remedy the fault yourself by using the following guidelines. You will save yourself the costs of an unnecessary visit by customer service personnel.

Fault Cause Solution Who
Water flow-rate is too low. The filter	in either the water tap or the showerhead is clogged.	Remove the filter and either clean it or descale it.	Customer
	The filter in the corner regulating valve is clogged.	Get a servicing expert to clean the filter.	Servicing expert
The desired water temperature is set, but it is not reached.	The continuous-flow heater is connected to a thermostatically-controlled water faucet.	Set the temperature on the continuous-flow heater to "60 °C".	Customer
The display is blank The fuse in the	house electrical installation has triggered/blown.	Check the fuse in the house electrical installation.	Customer
	The appliance's automatic circuit breaker has been tripped.	Get the appliance's automatic circuit breaker checked by an electrician.	Servicing expert
The water is not warm. The fuse in	the house electrical installation has tripped/blown.	Check the fuse in the house electrical installation.	Customer
From time to time, cold water flows out.	The air sensor in the appliance detects air in the water and momentarily switches the heating element off.	After a few seconds, the continuous-flow heater automatically goes back into operation.	Continuous-flow heater automatically resolves problem
The set temperature, for instance 41.0 °C flashes. The temperature of the water leaving the tap is higher than the set temperature.	The temperature of the water supplying the continuous-flow heater is higher than the set temperature (e.g. due to pre-warmed water supplied from a solar water heater).	The thermostatic premixer in the domestic supply must be set accordingly to lower temperatures.	Customer
Winter operation:The desired water temperature leaving the tap is no longer reached.	The supply temperature has reduced.	Reduce the water flow on the taps until the desired water temperature is reached.	Customer
E02 No thermostatic premixer available	The supply temperature to the continuous-flow heater is higher than 55 °C (e.g. due to pre-warmed water supplied from a solar water heater).	Install a thermostatic premixer in the domestic supply.	Customer
	The supply temperature to the continuous-flow heater is higher than 55 °C (e.g. due to pre-warmed water supplied from a solar water heater).	The thermostatic premixer in the domestic supply must be set accordingly to lower temperatures.
E03-E04 Temperature sensor defective Please contact customer service.	Customer	Service
E05-E07 Electronic malfunction Please contact customer service.	Customer	Service
E08 Frost damage	The water supply sensor measures a temperature on ≤ 0 °C.	The appliance is defective! Switch off the water supply immediately and disconnect the appliance from the electrical supply (also refer to the safety instructions) Please contact customer service.	Customer/ Servicing expert
E09 Temperature sensor/	electronics defective	Please contact customer service. CustoomerService
E10-E11 Bubble detection triggers	Disconnect the appliance from theelectrical supply.Open the warm water tap fully forventing purposes and flush out theappliance thoroughly for 1 minute.Switch the power back on again.	Customer/Servicingexpert
E12-E13 Electronic malfunction Please contact customer service. Customer		Service

If the fault could not be eliminated, please call customer service.

Disposal

This appliance is labelled in accordance with European Directive 2012/19/EG concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE).

The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.

Please ask your specialist retailer about current disposal facilities.

Guarantee

The guarantee conditions for this appliance are as defined by our representative in the country in which it is sold.

Details regarding these conditions can be obtained from the dealer from whom the appliance was purchased. The bill of sale or receipt must be produced when making any claim under the terms of this guarantee.

Subject to change without notice.

Sous reserve de modifications.

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Kundendienst - Customer Service

AE United Arab Emirates,

BSH Home Appliances FZE

Round About 13, Plot Nr MO-0532A

Jebel Ali Free Zone -Dubai

Tel.: [phone]

mailto:[e-mail]

www.siemens-home.com/ae

AL Republika e Shqiperise, Albania

AERTECH SH.P.K.

Rr. Sami Frasheri

Pallati Avacionit te vjetar

Shkalla 1, Hyrja 2

Tirana

Tel.: [phone]

Fax:[phone]

mailto:[e-mail]

www.siemens-home.com/ch

CN China, 中国

BSH Home Appliances Service Jiangsu Co. Ltd.

20/F, CN International Mansion

No.129 Zhongshan Road

210005 Nanjing, Jiangsu

Province

Service Tel.: [phone]

Caroline Tel: [phone]

Fax:[phone]

mailto:[e-mail]

www.siemens-home.cn

CZ Ceska Republika, Czech Republic

Central Branch Service

17 km E.O. Athinon-Lamias &

Potamou 20

14564 Kifisia

Unit 1 & 2, 3rd Floor

North Block, Skyway House

3 Sham Mong Road

Tai Kok Tsui, Kowloon

Hong Kong

Tel.: [phone]

Fax: [phone]

mailto:service.siemens@

bshg.com

www.siemens-home.com.hk

HR Hrvatska, Croatia

BSH kučni urežaji d.o.o.

Kneza Branimira 22

10000 Zagreb

Tel.: [phone]

Fax:[phone]

mailto:informacije.servis-hr@

bshg.com

www.siemens-home.com/hr

LU Luxembourg

Union Industrial Building

Block A,#01-03

577177 Singapore

Tel.: [phone]

Fax:[phone]

mailto:bshsgp.service@

bshg.com

Sl Slovenija, Slovenia

BSH Hišni aparati d.o.o.

Litostrojska 48

1000 Ljubljana

Tel.: [phone]

Fax: [phone]

TH Prathet Thai, Thai

BSH Home Appliances Limited

TPS Building

1023, 1st floor, Pattanakarn Road

Suan Luang, Suan Luang

Bangkok 10250

Service Call Center 02 351 8995

Spareparts Tel.: [phone]

Tel.: [phone]

Fax:[phone]

www.siemens-home.com

TR Türkiye, Turkey

BSH Ev Aletleri Sanayi

ye Ticaret A. S.

Cakmak Mahallesi

Balkan Caddesi No: 51

34770 Umraniye, Istanbul

Tel.: [phone]

Fax: [phone]

mailto:careline.turkey@

bshg.com

www.siemens-home.com/tr

UA Ukraine, YkpaHa

TOB "BCX NóbyToba Texhika"

ten.: 044 4902095

www.siemens-home.com.ua

XS Srbija, Serbia

BSH Kučni aparati d.o.o.

Milutina Milankovića 11^a

11070 Novi Beograd

Tel.: [phone]

Fax:[phone]

mailto:informacije.servis-sr@

bshg.com

www.siemens-home.rs

Siemens-Electrogerate GmbH
Carl-Wery-Str. 34, 81739 München

www.siemens-homeappliances.com

9000806229