USER MANUAL CSYE12QKE PANASONIC
Operating Instructions
Air Conditioner
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Front view of a white Siemens air conditioner unit (no visible text or symbols on the body)
(RE/UE9/12QKE)
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Front view of a white air conditioner unit with no visible text or symbols on the panel itself.
(YE9/12QKE)
Model No.
Indoor Unit Outdoor Unit
| CS-RE9QKE | CU-RE9QKE |
| CS-RE12QKE | CU-RE12QKE |
| CS-RE15QKE | CU-RE15QKE |
| CS-UE9QKE | CU-UE9QKE |
| CS-UE12QKE | CU-UE12QKE |
| CS-YE9QKE | CU-YE9QKE |
| CS-YE12QKE | CU-YE12QKE |
Operating Instructions
2-9
Air Conditioner
Thank you for purchasing this Panasonic Air conditioner. Installation instructions attached.
Before operating the unit, read these operating instructions thoroughly and keep them for future reference.
Inserting the batteries
① Pull out the back cover of remote control
② Insert AAA or R03 batteries (can be used \~ 1 year)
③ Close the cover
Clock setting
① Press CLOCK
② Set the time
③ Confi rm
Basic operation
① Select the desired mode
② Start/stop the operation
- Please note that the OFF indication OFF to start.
③ Select the desired temperature
- Selection range: 16^ 30^ .
- Operating the unit within the recommended temperature may save energy.
HEAT : 20 °C \~ 24 °C.
COOL: 26 °C \~ 28 °C.
DRY: 1 °C \~ 2 °C lower than room temperature.
- To dim or restore the unit's indicator brightness, press and hold for 5 seconds.
- Use remote control within 8 m from the remote control receiver of the indoor unit.
The illustrations in this manual are for explanation purposes only and may differ from the actual unit. They are subject to change without notice for future improvement.
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Diagram showing three labeled components of a mechanical or electronic component with directional arrows indicating flow or movement.
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TIMER ON
1
OFF
SET
2
3
CAN B
SET CHECK CLOCK
REST
Panasonic
INVERTER
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AIR CONDITIONER
21°C AUTO FAN BEE C AIR WIN G
2:00
OFF/ON
MODE
TEMP
FAN SPEED
AIR SW IN G
TIMER ON SET
1 2 3
O FF CAN CEL
AC RC
SET CHECK CLOCK RESET
Panasonic
INVERTER
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8m
Table of contents
Safety precautions 4-5
How to use....6-7
Cleaning instructions 8
Troubleshooting 9
Information....50
Accessories
- Remote control
• AAA or R03 batteries × 2
- Remote control holder
- Screws for remote control holder × 2
Safety precautions
To prevent personal injury, injury to others or property damage, please comply with the following: Incorrect operation due to failure to follow instructions below may cause harm or damage, the seriousness of which is classified as below:
| WARNING | This sign warns of death or serious injury. |
| CAUTION | This sign warns of injury or damage to property. |
The instructions to be followed are classified by the following symbols:
| This symbol denotes an action that is PROHIBITED. |
| These symbols denote actions COMPULSORY. |
flowchart
graph TD
A["Indoor unit"] --> B["Air outlet"]
C["Power supply"] --> D["Air inlet"]
E["Remote control"] --> F["Air outlet"]
G["Outdoor unit"] --> H["Air outlet"]
B --> I["Air inlet"]
D --> J["Air outlet"]
WARNING
Indoor unit and outdoor unit
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
Please consult authorised dealer or specialist to clean the internal parts, repair, install, remove and reinstall the unit. Improper installation and handling will cause leakage, electric shock or fire.
Confir rm with authorised dealer or specialist on usage of any specifi ed refrigerant type. Using refrigerant type other than the specifi ed may cause product damage, burst and injury etc.
Do not install the unit in a potentially explosive or fl ammable atmosphere. Failure to do so could result in fi re.
Do not insert your fingers or other objects into the air conditioner indoor or outdoor unit, rotating parts may cause injury.
Do not touch the outdoor unit during lightning, it may cause electric shock.
Do not expose yourself directly to cold air for a long period to avoid excess cooling.
Do not sit or step on the unit, you may fall down accidentally.
Remote control
Do not allow infants and small children to play with the remote control to prevent them from accidentally swallowing the batteries.
Power supply
Do not use a modified cord, joint cord, extension cord or unspecified cord to prevent overheating and fire.
To prevent overheating, fire or electric shock:
- Do not share the same power outlet with other equipment.
- Do not operate with wet hands.
- Do not over bend the power supply cord.
- Do not operate or stop the unit by inserting or pulling out the power plug.
If the supply cord is damaged, it must be replaced by the manufacturer, service agent or similarly qualified persons in order to avoid a hazard.
It is strongly recommended to be installed with Earth Leakage Circuit Breaker (ELCB) or Residual Current Device (RCD) to prevent electric shock or fire.
To prevent overheating, fi re or electric shock:
- Insert the power plug properly.
- Dust on the power plug should be periodically wiped with a dry cloth.
Stop using the product if any abnormality/failure occurs and disconnect the power plug or turn off the power switch and breaker. (Risk of smoke/fi re/electric shock) Examples of abnormality/failure
• The ELCB trips frequently.
• Burning smell is observed.
- Abnormal noise or vibration of the unit is observed.
• Water leaks from the indoor unit.
• Power cord or plug becomes abnormally hot.
• Fan speed cannot be controlled.
- The unit stops running immediately even if it is switched on for operation.
- The fan does not stop even if the operation is stopped.
Contact your local dealer immediately for maintenance/repair.
This equipment must be earthed to prevent electrical shock or fire.
Prevent electric shock by switching off the power supply and unplug:
- Before cleaning or servicing,
- When extended non-use, or
- During abnormally strong lightning activity.
CAUTION
Indoor unit and outdoor unit
Do not wash the indoor unit with water, benzine, thinner or scouring powder to avoid damage or corrosion at the unit.
Do not use for preservation of precise equipment, food, animals, plants, artwork or other objects. This may cause quality deterioration, etc.
Do not use any combustible equipment in front of the airflow outlet to avoid fire propagation.
Do not expose plants or pet directly to airflow to avoid injury, etc.
Do not touch the sharp aluminium fi n, sharp parts may cause injury.
Do not switch ON the indoor unit when waxing the floor. After waxing, aerate the room properly before operating the unit.
Do not install the unit in oily and smoky areas to prevent damage to the unit.
Do not dismantle the unit for cleaning purpose to avoid injury.
Do not step onto an unstable bench when cleaning the unit to avoid injury.
Do not place a vase or water container on the unit. Water may enter the unit and degrade the insulation. This may cause an electric shock.
Do not open window or door for long time during COOL/DRY mode operation.
Prevent water leakage by ensuring drainage pipe is:
- Connected properly,
- Kept clear of gutters and containers, or
- Not immersed in water
After a long period of use or use with any combustible equipment, aerate the room regularly.
After a long period of use, make sure the installation rack does not deteriorate to prevent the unit from falling down.
Remote control
Do not use rechargeable (Ni-Cd) batteries. It may damage the remote control.
To prevent malfunction or damage of the remote control:
- Remove the batteries if the unit is not going to be used for a long period of time.
- New batteries of the same type must be inserted following the polarity stated.
Power supply
Do not disconnect the plug by pulling the cord to prevent electric shock.
MODE
To select operation mode
AUTO mode - For your convenience
- During operation mode selection the power indicator blinks.
- Unit selects operation mode every 10 minutes according to setting temperature and room temperature.
HEAT mode - To enjoy warm air
- Unit takes a while to warm up. The power indicator blinks during this operation.
COOL mode - To enjoy cool air
- To reduce power consumption during COOL mode, use curtains to screen off sunlight and outdoor heat.
DRY mode - To dehumidify the environment
- Unit operates at low fan speed to give a gentle cooling operation.
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Remote control
display
AIR CONDITIONER
AUTO
HEAT
COOL
DRY
27°C
OFF
AUTO
FAN
SPEED
AIR
SWING
12:00
OFF/ON
MODE
TEMP
AIR SWING
FAN SPEED
TIMER
ON
SET
1
2
3
OFF
CANCEL
AC
RC
SET CHECK CLOCKRESET
Panasonic
INVERTER
Remote control receiver
and indicator
POWER (Green)
TIMER (Orange)
Press and hold for
approximately
10 seconds to show
temperature setting in
°C or °F.
Press to restore the
remote control to
default setting.
Not used in normal
operations.
FAN SPEED
To select fan speed
(Remote control display)
- For AUTO, the indoor fan speed is automatically adjusted according to the operation mode.
- To have low noise priority operation, select the lowest fan speed (■).
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Diagram showing a door with a knob and an arrow pointing to the knob (no text or symbols present)
Use when remote control is misplaced or a malfunction occurs. Raise the front panel:
• To use in AUTO mode, press the button once.
• To use in COOL mode, press and hold the button until 1 beep is heard, then release.
- To use in HEAT mode, press and hold the button until 1 beep is heard, then release. And press again until 2 beeps, then release.
- Press the button again to turn off.
AIR SWING
To adjust vertical airflow direction
(Remote control display)
- Keeps the room ventilated.
- In COOL/DRY mode, if AUTO is set, the louver swings up/down automatically.
- In HEAT mode, if AUTO is set, the horizontal louver is fixed at the predetermined position.
- Do not adjust the louver by hand.
To set the timer
2 sets of ON and OFF timers are available to turn ON or OFF the unit at different preset times.
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①
TIMER
ON
1
OFF
②
SET
2
3
CANCEL
① Select ON or OFF timer
• Each time pressed:
② Set the time
③ Confi rm
Example: OFF at 22:00
- To cancel ON or OFF timer, press on or OFF to select respective or then press CANCEL.
- If timer is cancelled manually or due to power failure, you can restore the timer again by pressing ON or OFF to select respective ⊙or ⊕2 then press SET.
- The nearest timer setting will be displayed and will activate in sequence.
- When ON Timer is set, the unit may start earlier (up to 35 minutes) before the actual set time in order to achieve the desired temperature on time.
- Timer operation is based on the clock set in the remote control and repeats daily once set. For clock setting, please refer to Quick guide.
Operation conditions
Use this air conditioner under the following temperature range.
| Temperature (°C) | Indoor | CU-RE9QKE, CU-RE12QKE, CU-RE15QKE | CU-UE9QKE, CU-UE12QKE, CU-YE9QKE, CU-YE12QKE |
| DBT | WBT | DBT | WBT | DBT | WBT |
| COOL | Max. | 32 | 23 | 43 | 26 | 43 | 26 |
| Min. | 16 | 11 | -10 | - | 5 | - |
| HEAT | Max. | 30 | - | 24 | 18 | 24 | 18 |
| Min. | 16 | - | -15 | -16 | -10 | -11 |
DBT : Dry bulb temperature
WBT : Wet bulb temperature
To ensure optimal performance of the unit, cleaning has to be carried out at regular intervals. Dirty unit may cause malfunction and you may see error code "H99". Please consult authorised dealer.
- Switch off the power supply and unplug before cleaning.
- Do not touch the aluminium fi n, sharp parts may cause injury.
- Do not use benzine, thinner or scouring powder.
- Use only soap ( pH 7) or neutral household detergent.
- Do not use water hotter than 40^ .
Indoor unit
Wipe the unit gently with a soft, dry cloth.
Front panel
Wash gently and dry.
Remove the front panel
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① Raise
② Pull out
Close it securely
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① Insert at both sides
② Close down
③ Press both ends of the front panel
Indoor unit
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Aluminium fi nFront panel
Anti-bacterial fi lter
Air fi Iters
Air fi Iters
Every 2 weeks
- Wash/rinse the fi Iters gently with water to avoid damage to the fi Iter surface.
- Dry the fi Iters thoroughly under shade, away from fi re or direct sunlight.
- Replace any damaged filters.
Remove air filter
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Hand holding a solar panel with a downward arrow, against a building facade (no text or symbols visible)
Attach air filter
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Illustration of hands holding a flexible solar panel with control buttons (no text or symbols visible)
Insert into the unit
Anti-bacterial fi Iter
(CS-RE9QKE CS-RE12QKE CS-RE15QKE CS-UE9QKE CS-UE12QKE)
Anti-bacterial fi Iter.
- Clean the filter whenever necessary.
- Wash/rinse the filter gently with water to avoid damage to the filter.
- Dry the fi Iter thoroughly under the shade, away from fi re or direct sunlight.
- Replace the fi Iter every 10 years or replace any damaged fi Iter. Part no.: CZ-SA22P
For seasonal inspection after extended non-use
- Checking of remote control batteries.
- No obstruction at air inlet and air outlet vents.
- Use Auto OFF/ON button to select COOL/HEAT operation. After 15 minutes of operation, it is normal to have the following temperature difference between air inlet and air outlet vents:
$$
\text { COOL: } \geq 8 ^ {\circ} \mathrm{C} \quad \text { HEAT: } \geq 1 4 ^ {\circ} \mathrm{C}
$$
For extended non-use
- Activate HEAT mode for 2\~3 hours to remove moisture left in the internal parts thoroughly to prevent mould growth.
- Turn off the power supply and unplug.
- Remove the remote control batteries.
The following symptoms do not indicate malfunction.
| Symptom Cause | |
| Mist emerges from indoor unit. • Condensation effect due to cooling process. |
| Water flowing sound during operation. | • Refrigerant flow inside the unit. |
| The room has a peculiar odour. • This may be due to damp smell emitted by the wall, carpet, furniture or clothing. |
| Indoor fan stops occasionally during automatic fan speed setting. | • This helps to remove the surrounding odour. |
| Airflow continues even after operation has stopped. | • Extraction of remaining heat from the indoor unit (maximum 30 seconds). |
| Operation is delayed a few minutes after restarting. | • The delay is a protection to the unit's compressor. |
| Outdoor unit emits water/steam. • Condensation or evaporation occurs on pipes. |
| TIMER indicator is always on. • The timer setting repeats daily once set. |
| POWER indicator blinks during HEAT mode with no warm air supply (and louver is closed). | • The unit is in defrost mode (and AIR SWING is set to AUTO). |
| Indoor fan stops occasionally during heating operation. | • To avoid unintended cooling effect. |
| POWER indicator blinks before the unit is switched on. | • This is a preliminary step in preparation for the operation when the ON timer has been set. |
| Cracking sound during operation. • Changes of temperature caused the expansion/contraction of the unit. |
| Cooling/heating capacity reduced during the lowest fan speed setting. | • The low fan speed is low noise priority operation, so cooling/heating capacity may be reduced (depending on the condition). Increase the Fan Speed to increase the capacity. |
Check the following before calling for servicing.
| Symptom Check | |
| Operation in HEAT/COOL mode is not working effi ciently. | Set the temperature correctly.Close all doors and windows.Clean or replace the filters.Clear any obstruction at the air inlet and air outlet vents. |
| Noisy during operation. • Check if the unit has been installed at an incline.Close the front panel properly. |
| Remote control does not work.(Display is dim or transmission signal is weak.) | Insert the batteries correctly.Replace weak batteries. |
| The unit does not work. • Check if the circuit breaker is tripped.Check if timers have been set. |
| The unit does not receive the signal from the remote control. | Make sure the receiver is not obstructed.Certain fl fluorescent lights may interfere with signal transmitter. Please consult authorised dealer. |
NON SERVICEABLE CRITERIAS
TURN OFF POWER SUPPLY AND
UNPLUG then please consult authorised dealer under the following conditions:
• Abnormal noise during operation.
• Water/foreign particles have entered the remote control.
• Water leaks from Indoor unit.
- Circuit breaker switches off frequently.
• Power cord becomes unnaturally warm.
- Switches or buttons are not functioning properly.
The unit stops and the TIMER indicator blinks.
Use remote control to retrieve error code.
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① Press for
5 seconds
③ Press for
5 seconds
to quit
checking
② Press until you hear beep sound, then write down the error code
④ Turn the unit off and reveal the error code to authorised dealer
- For certain errors, you may restart the unit for limited operation with 4 beeps when operation starts.
Guide rapide
Insertion des piles
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Diagram showing three labeled components of a mechanical or electronic component, with arrows indicating direction and battery-like elements attached.
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TIMER
ON
1
2
SET
OFF
CAN B
AP
RC
SET CHECK CLOCK
REST
Panasonic
INVERTER
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AIR CONDITIONER
AUTO
HEAT
COUL
DRY
200
FAN
BEE C.
AIR
WIN G
OFF/ON
MODE
TEMP
AII SWIN G
FAN SPEED
TIMER
ON
SET
1
2
3
O FF
CAN CEL
AC HC
SET CHECK CLOCK
RESET
Panasonic
INVERTER
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8m
Table des matières
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Front view of a white air conditioner unit with no visible text or symbols on the panel itself
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Diagram showing a door with a knob and arrow indicating direction (no text or symbols)
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① Soulevez
② Retirez
Refermez bien
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Hand holding a solar panel with a downward arrow, next to a building facade (no text or symbols visible)
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Illustration of hands holding a solar panel with a small inset showing the exterior wall (no text or symbols visible)
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UN
1
OFF
SET
2
CANCE
AC
RF
SET CHECK
OK
RESET
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Diagram showing three labeled components of a mechanical or electronic component with directional arrows indicating flow or movement.
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TIMER ON
1
2
3
SET
OFF
FAN TEL
SET CHECK CLOCK
RESET
Panasonic
INVERTER
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AIR CONDITIONER
27°C
AUTO
FAN
BEE C
AIR
WIN G
12:00
OFF/ON
MODE
TEMP
AIRCWIN G
FAN SPEED
TIMER
ON
SET
1
3
O FF
CAN C BL.
AC
HR
SET CHECK COCK REBT
Panasonic
INVERTER
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8m
Contenido
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Front view of a white air conditioner unit with no visible text or symbols on the panel itself
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Diagram of a door handle with an arrow pointing to a circular component (no text or symbols)
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Hand holding a solar panel with a downward arrow, next to a building facade (no visible text or symbols)
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Illustration of hands holding a solar panel with arrows indicating direction (no text or symbols)
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Diagram showing three labeled components of a mechanical or electrical component with directional arrows indicating flow or movement.
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TIMER
ON
1
2
SET
3
OFF
CANCEL
SET CHECK CLOCK
AC
RC
SET
INVERTER
Panasonic
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AIR CONDITIONER
AUT C
HEAT
C OOL
DRY
21c AUTO
AUTO
FAN
BEE C
AIR
WIN G
2:00
OFF/ON
MODE
TEMP
FAN SPEED
AIRSWIN G
TIMER
ON
SET
1 2 3
O FF QNCEI
SET QNEQ CLOCK TEST
Panasonic
INVERTER
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8m
Indice
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Front view of a white air conditioner unit with control panel (no visible text or symbols)
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Diagram showing a door with a button and an arrow pointing to it (no text or symbols present)
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Hand holding a solar panel with a downward arrow, next to an outdoor building (no text or symbols visible)
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Illustration of hands holding a solar panel with a grid pattern, no text or symbols visible
Inserire nell'unità
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Diagram showing three labeled components of a mechanical or electrical component with directional arrows indicating flow or movement.
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TIMER
ON
1
OFF
SET
2
3
CANCEL
SET CHECK CLOCK
RESET
Panasonic
INVERTER
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AIR CONDITIONER
AUT OFF
HEAT C OOL DRY
27°C AUTO FAN BEE C AIR WIN G
1:00
OFF/ON
MODE
TEMP
48 SWING
FAN SPEED
TIMER ON SET
1 : 3
O FF CAN C B.
AC HR
SET CHECK CLOCK REST
Panasonic
INVERTER
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8m
Índice
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Front view of a white air conditioner unit with no visible text or symbols on the body (pure branding)
Receptor e indicador do
controlo remoto
POWER
(Verde)
TIMER
(Laranja)
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Diagram of a door with a knob and arrow indicating direction (no text or symbols)
Remover o painel frontal
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① Levantar
② Retire
③ Prima ambas as extremidades do painel frontal
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Filtro
anti-bacter
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Hand holding a solar panel with a downward arrow, against a building background (no text or symbols visible)
Fixar o filtro de ar
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Illustration of hands holding a solar panel with a grid pattern, no text or symbols visible
Inserir na unidade
Filtro anti-bacteriano
(CS-RE9QKE CS-RE12QKE CS-RE15QKE CS-UE9QKE CS-UE12QKE)
Filtro anti-bacteriano.
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Diagram showing three labeled components of a mechanical or electronic component with directional arrows indicating flow or movement.
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TIMER
ON
1
2
3
SET
OFF
CANCEL
SET CHECK CLOCK
RESET
Panasonic
INVERTER
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AIR CONDITIONER
AUTO
HEAT COOL
DR
21°C AUTO FAN BEE D
AUTO AIR
WIN G
2:00
OFF/ON®
MODE
TEMP AIR SWING
FAN SPEED
TIMER ON SET
1 1 3
O FF CAN CEL
SET CHECK CLOCK REST
Panasonic
INVERTER
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8m
Съдържание
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Front view of a white air conditioner unit with a black horizontal stripe and a small vertical mark (no text or symbols visible)
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Diagram showing a door with a button and an arrow pointing to it (no text or symbols present)
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Illustration of a hand holding a grid-like panel mounted on a wall, with no visible text or symbols.
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Illustration of hands holding a small solar panel with a magnified inset showing the top section (no text or symbols visible)
Поставете в уреда
These symbols on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste.
For proper treatment, recovery and recycling of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the Directives 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling.
For more information about collection and recycling of old products and batteries, please contact your local municipality, your waste disposal service or the point of sale where you purchased the items.
Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.
These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.
Note for the battery symbol (bottom two symbol examples):
This symbol might be used in combination with a chemical symbol. In this case it complies with the requirement set by the Directive for the chemical involved.
Pb
Français
© Panasonic Corporation 2013
Printed in Malaysia
Authorised representative in EU
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
