Carezza Prestige - Machine à café GAGGIA - Free user manual and instructions

USER MANUAL Carezza Prestige GAGGIA

qua fresca potabile.

centro assistenza.• 16 •

IMPORTANT SAFEGUARDS When using electrical appliances, basic safety precautions should always

be followed, including the following:

1. Read all instructions.

2. Do not touch hot surfaces. Use handles or knobs.

3. To protect against fire, electric shock and injury to persons do not

immerse cord, plugs, or appliance in water or other liquid.

4. Close supervision is necessary when the appliance is used by or near

5. Unplug from outlet when not in use and before cleaning. Allow to cool

before putting on or taking off parts, and before cleaning the appliance.

6. Do not operate any appliance with a damaged cord or plug or after the

appliance malfunctions, or has been damaged in any manner. Return

appliance to the nearest authorized service facility for examination,

repair or adjustment.

7. The use of accessory attachments not recommended by the appliance

manufacturer may result in fire, electric shock or injury to persons.

8. Do not use outdoors.

9. Do not let cord hang over edge of table or counter, or touch hot surfaces.

10. Do not place on or near a hot gas or electric burner, or in a heated

11. Always attach plug to appliance first, then plug cord into wall outlet. To

disconnect, turn any control to “off”, then remove plug from wall outlet.

12. Do not use appliance for other than intended use.

13. Save these instructions.

SAVE THESE INSTRUCTIONS• 17 •

CAUTION This appliance is for household use only. Any servicing, other than cleaning

and user maintenance, should be performed by an authorized service

center. Do not immerse machine in water. To reduce the risk of fire or

electric shock, do not disassemble the machine. There are no parts inside

the machine serviceable by the user. Repair should be done by authorized

service personnel only.

1. Check voltage to be sure that the voltage indicated on the nameplate

corresponds with your voltage.

2. Never use warm or hot water to fill the water tank. Use cold water only.

3. Keep your hands and the cord away from hot parts of the appliance

4. Never clean with scrubbing powders or harsh cleaners. Simply use a

soft cloth dampened with water.

5. For optimal taste of your coffee, use purified or bottled water. Periodic

descaling is still recommended every 2-3 months.

6. Do not use caramelized or flavored coffee beans.

INSTRUCTIONS FOR THE POWER SUPPLY CORD A. A short power-supply cord (or detachable power-supply cord) is to

be provided to reduce risks resulting from becoming entangled in or

tripping over a longer cord.

B. Longer detachable power-supply cords or extension cords are available

and may used if care is exercised in their use.

C. If a long detachable power-supply cord or extension cord is used,

1. The marked electrical rating of the detachable power-supply cord or

extension cord should be at least as great as the electrical rating of

2. If the appliance is of the grounded type, the extension cord should

be a grounding-type 3-wire cord, and

3. The longer cord should be arranged so that it will not drape over

the counter top or table top where it can be pulled on by children or

1 General Information

The co ee machine is suitable for preparing 1 or 2 cups of

espresso co ee and is provided with a swivel steam and hot

water wand. The controls on the front side of the machine are

labelled with easy-to-read symbols.

The machine has been designed for domestic use and is not

suitable for professional, continuous use.

Warning. No liability is held for damage caused

• Incorrect use not in accordance with the intended

• Repairs not carried out in authorised service cen-

• Tampering with the power cord;

• Tampering with any part of the machine;

• Use of non-original spare parts and accessories;

• Failure to descale the machine and storage at tem-

peratures below 0°C.

In these cases, the warranty is void.

1.1 To Simplify Manual Reading

The warning triangle indicates

all important instructions for the

user’s safety. Carefully follow these

instructions to avoid serious injury!

References to illustrations, parts of the appliance or controls,

etc. are indicated by numbers or letters. Whenever possible,

refer to the illustration.

This symbol is used to highlight information

that is particularly important to ensure opti-

mal use of the machine.

The illustrations corresponding to the text can be

found on the  rst pages of the manual. Please refer to

these pages while reading the operating instructions.

1.2 How to Use these Operating Instruc-

Keep these operating instructions in a safe place and make

them available to anyone who may use the co ee machine.

For further information or in case of problems, please refer to

an authorised service centre.

2 Technical Speci cations

The manufacturer reserves the right to make changes to the

technical speci cations of the product.

Nominal Voltage - Power Rating - Power Supply

See label on the appliance

Special for cappuccinos

3 Safety Regulations

Never allow water to come into contact with any of the

electrical parts of the machine: danger of short circuit!

Overheated steam and hot water may cause burning!

Never direct the steam or hot water jet towards body

parts. Handle the steam/hot water spout with care:

This co ee machine is intended for domestic use only. The use

by children older than 8 years and by persons with reduced

physical, mental or sensory abilities or with lack of experience

and skills is allowed, provided that they are supervised or in-

structed on how to use the appliance correctly and that they

understand the hazards involved. Children must not play with

the appliance. Children must not carry out any cleaning and

maintenance operations without being monitored.• 19 •

Connect the co ee machine only to a suitable socket. The volt-

age must correspond to that indicated on the appliance label.

Never use the co ee machine if the power cord is defective or

damaged. If the power cord is damaged, it must be replaced

by the manufacturer or by its authorised service centre. Do not

pass the power cord around corners, over sharp edges or over

hot objects and keep it away from oil.

Do not use the power cord to carry or pull the co ee machine.

Do not pull out the plug by the power cord or touch it with wet

hands. Do not let the power cord hang freely from tables or

For the Safety of Others

Prevent children from playing with the machine. Children are

not aware of the risks related to electrical household appli-

ances. Do not leave the machine packaging materials within

the reach of children.

Never direct jets of overheated steam and/or hot water to-

wards yourself or others. Do not touch the steam wand with

bare hands. Always use the handles or knobs provided.

Do not disconnect (remove) the pressurized  lter holder while

co ee is brewed. Hot water drips may spill out of the brew unit

during the warm-up phase. Do not touch the brew unit when

the machine is on or before it cools down.

Place the co ee machine in a safe place, where there will be no

danger of overturning or injury. Hot water or overheated steam

may spill out of the machine: danger of scalding!

Do not keep the machine at a temperature below 0°C. Frost

Do not use the co ee machine outdoors. In order to prevent

its housing from melting or being damaged, do not place the

machine on very hot surfaces and close to open  ames.

Before cleaning the machine, turn it o by pressing the ON/OFF

button, then remove the plug from the socket. Wait also for the

machine to cool down.

Never immerse the machine in water!

It is strictly forbidden to tamper with the internal parts of the

machine. Water left in the tank for several days should not be

consumed. Wash the tank and  ll it with fresh drinking water.

Suitable Location for Operation and Mainte-

In order to ensure correct and e cient performance of the cof-

fee machine, we recommend following the instructions below:

• Choose a level surface.

• Choose a location that is su ciently well-lit, clean and

near an easily reachable socket.

• Allow for a minimum distance from the sides of the ma-

chine as shown in Fig. A.

If the machine is to remain inactive for a long time, turn it o

and unplug it. Store the machine in a dry place, out of the reach

of children. Keep it protected from dust and dirt. Do not keep

the machine at a temperature below 0°C. Frost may damage it.

Repairs / Maintenance

In case of failure, problems or a suspected fault resulting from

the falling of the machine, immediately remove the plug from

the socket. Never attempt to operate a faulty machine. Servic-

ing and repairs may only be carried out by Authorised Service

Centres. All liability for damages resulting from work not car-

ried out by professionals is declined.

Fire Safety Precautions

In case of  re, use carbon dioxide (CO

) extinguishers. Do not

use water or dry powder extinguishers.

Key to Machine Parts (Page 2)

3 Hot water/steam knob

6 Water recovery tray

12 "Machine on" light

13 "Co ee brew" button

14 "Temperature" light

21 Pressurized  lter holder

22 Ground co ee measuring scoop

23 Ground co ee  lter (single piece for 1 or 2 co ee(s))

24 Co ee pod  lter adapter

For your own and other people safety, carefully follow

the "Safety Regulations" indicated in chapter 3.

The original packaging has been designed and manufactured

to protect the machine during transport. We recommend

keeping the packaging material for possible future transport.

4.2 Installation Precautions

Do not move the machine by grabbing the cup

Before installing the machine, read the following safety pre-

• Place the machine in a safe place.

• Make sure children cannot play with the machine.

• Do not place the machine on hot surfaces or near open

The co ee machine is now ready to be connected to the electric

Note: we recommend washing the components

before using them for the  rst time and/or af-

ter they have not been used for a certain period of time.

Remove the water tank (5).

Rinse it and  ll it with fresh drinking water, making

sure that the (MAX) level indicated in the tank is not ex-

Fill the tank only with fresh, non-sparkling,

drinking water. Hot water or any other liquid

may damage the tank. Do not operate the machine

when the water level in the tank is below the MIN

threshold. Make sure there is enough water in the wa-

• Insert the water tank back into its seat in the co ee ma-

chine and make sure that it locks into place - its pro le

should adhere to that of the co ee machine.

Note: the water level can be checked looking

through the window on the front side of the

4.4 Machine Connection

Electric power may be very dangerous! It is

therefore necessary to strictly follow the safety

regulations. Do not use faulty power cords. Faulty cords

and plugs must be replaced immediately by Authorised

The voltage of the appliance has been pre-set by the manu-

facturer. Check that the voltage matches the indication on the

data plate at the bottom of the appliance.

3A Insert the plug into the socket on the back of the ma-

3B Insert the other end of the plug into a wall socket with

suitable power voltage.

At  rst start-up, the co ee machine circuit must be primed.

Press the ON/OFF button (11): the " " light (12) turns on

" (14), " " (20) and " " (18) lights blink,

prompting the user to prime the circuit.

Place a container under the steam wand (Pannarello).

Open the "hot water/steam" knob (3) by turning it clock-

wise. The pump is activated automatically. Wait until

a steady jet of water  ows out of the steam wand (Pan-

Close the "hot water/steam" knob (3) by turning it coun-

ter-clockwise. Remove the container.

The machine begins the warm-up phase only after the water

circuit has been correctly primed.

Note: if the knob is left open, the pump is auto-

matically disengaged after a few seconds and

" light (20) starts blinking.

When the water tank is empty, the machine circuit must be

Note: if the machine has been operating with-

out water for a lot of time and the "

" (20) and " " (18) lights are blinking, please refer

to the "Troubleshooting" table.

Place a container under the steam wand (Pannarello).

• Open the "hot water/steam" knob (3) by turning it clock-

wise. The pump is activated automatically.

• Wait until a steady jet of water  ows out of the steam

wand (Pannarello).• 21 •

Close the "hot water/steam" knob (3) by turning it

counter-clockwise. Remove the container.

Note: if the steam knob is opened by mistake

during the warm-up phase, the "

starts blinking. Close the knob and wait until the ma-

4.7 Using the Machine for the First Time or

After a Period of Inactivity

This simple operation ensures an optimum brewing and must

- at  rst start-up;

- when the machine remains inactive for a long time (more

Dispensed water must be emptied into an ad-

equate drain. It is not suitable for food use. If

the container  lls up during the cycle, stop dispensing

water and empty the container before resuming the

Rinse the water tank and re ll it with fresh drinking

water. Insert the water tank back into its seat in the co ee

machine and make sure that it locks into place - its pro le

should adhere to that of the co ee machine.

B Turn on the machine by pressing the (11) button. Wait until

the " " light (14) turns on steady.

Place a container under the steam wand (Pannarello).

Open the knob (3) by turning it clockwise. The pump is ac-

tivated automatically.

D Dispense the whole water tank content from the steam/

hot water wand (Pannarello); to stop the dispensing pro-

cess, close the knob (3) by turning it counter-clockwise.

During this operation the pump is automatical-

ly disengaged and the "

" light (20) is blink-

ing: this is a normal behaviour of the machine. Close

the knob. Wait until the "

" light (14) is steady on

before opening the knob again.

Fill the water tank with fresh drinking water. Insert

the water tank back into its seat in the co ee machine and

make sure that it locks into place - its pro le should adhere

to that of the co ee machine.

Insert the  lter holder into the brew unit (4) from

the bottom and turn it from left to right until it locks into

Place a suitable container under the  lter holder.

Press the " " button and dispense a cup of hot wa-

At the end of the process, stop the operation by pressing

I Repeat the operations described in step (H) until the wa-

ter tank is completely empty.

Re ll the water tank with fresh drinking water.

Remove the  lter holder from the unit by turning it

from right to left and rinse it with fresh drinking water.

Now the machine is ready. Please see related chapters for oper-

ating details on how to brew co ee and dispense steam.

Note: make sure the  lter holder is inserted to

ensure a proper warm-up of the machine.

The machine is set so as to automatically rinse the co ee circuit

with fresh water every time it is turned on. This is conceived to

ensure the correct machine warm-up and an optimum co ee

Place a container under the dispensing spout.

On newly purchased machines this function is active (the "

" light (16) is on) and is performed at the end of the warm-up

" light (14) turns on steady.

Note: should no water pour from the  lter

holder, perform a manual rinse as described in

The rinsing procedure may:

A be stopped by pressing the "

" (15) or (13) button.

B be deactivated by pressing the " "

button (15) while the

light (14) is blinking or steady on

; in this case the "

" light (16) turns o .

Note: if the rinsing procedure is deactivated,

it can be reactivated only by pressing the "

The machine is designed for energy saving.

After 9 minutes of inactivity, the machine turns o in order to

save energy and respect nature.

" button (11) to operate the machine.• 22 •

Warning! During co ee brewing it is forbidden

to remove the pressurized  lter holder by manu-

ally turning it from right to left. Danger of burns!

• During this operation, the "

" light (14) is blinking; this

is to be considered as a standard and not a faulty operating

• Before using the machine, make sure that there is enough

water in the machine tank.

Note: if the steam knob is opened by mistake

during the warm-up phase, the "

starts blinking. Close the knob and wait until the ma-

If co ee is NOT brewed after pressing the brew

" (13), press the brew button " "

(13) again and check the "Troubleshooting" table before

removing the  lter holder.

Ensure the machine is ready before brewing co ee. The ma-

chine is ready when the "

" light (14) is steady on.

7.1 Filter Holder Warm-Up

If the "rinse" function is not activated and/or the  lter holder is

to be warmed-up manually, do as follows:

Insert the pressurized  lter holder into the brew unit

(4) from the bottom.

Turn the pressurized  lter holder from left to right un-

til it locks into place. Release the pressurized  lter holder

grip. The handle will turn slightly to the left. This move-

ment guarantees optimum  lter holder performance.

Preheat the pressurized  lter holder by pressing the

(13) button; some water will  ow out of the pressurized

 lter holder (this operation is necessary only for the  rst

• After 50cc of water have been dispensed, press the (13)

button again to stop the dispensing procedure.

Remove the pressurized  lter holder by turning it from

right to left and then drain the remaining water.

Place a container under the dispensing spout.

Now you can go on with the co ee brewing procedures de-

scribed in the following sections.

7.2 Using Ground Co ee

Insert the  lter (23) in the pressurized  lter holder

(21); at  rst use, the  lter is already on. With the special

 lter (23) provided there is no need to change the  lter to

make one or two co ee(s).

Add 1-1.5 measuring scoop(s) for a single co ee and 2

measuring scoops for a double co ee. Remove any co ee

residues from the rim of the pressurized  lter holder.

Note: do not press the co ee, since the  lter

holder is provided with an optimized system

for original espresso brewing.

Insert the  lter holder (21) into the brew unit (4) from

Turn the  lter holder from left to right until it locks

Take 1 or 2 preheated cups and place them un-

der the pressurized  lter holder. Make sure that they are

placed correctly under the co ee brewing nozzles.

When the desired quantity of co ee has been brewed,

" button (13) again to stop the brewing pro-

cedure. Wait for a few seconds after brewing, then remove

After brewing, wait until the " " co ee light (14)

stops blinking, then remove the pressurized  lter holder

by turning it from right to left and empty the remaining

Note: a small quantity of water remains in the

pressurized  lter holder. This has to be consid-

ered as absolutely normal and is due to the  lter holder

Important note: the  lter (23) should be kept

clean to guarantee perfect results. Clean daily

Remove the ground co ee  lter (23) from the pressur-

Insert the pod adapter (24) into the pressurized  lter

holder (21) ensuring that its convex part faces down.

Then insert the pod  lter (25) into the pressurized  l-

Insert the pod into the  lter holder; make sure that the

paper of the pod does not stick out of the  lter holder.• 23 •

Insert the pressurized  lter holder into the brew unit

(4) from the bottom.

Turn the  lter holder from left to right until it locks

Take 1 preheated cup and place it under the  lter

holder. Check that it is placed correctly under the co ee

• When the desired quantity of co ee has been brewed,

" button (13) again to stop the brewing pro-

cedure. Wait for a few seconds after brewing, then remove

After brewing, wait until the " " co ee light (14)

stops blinking, then remove the pressurized  lter holder

by turning it from right to left and dispose of the used pod.

Important note: the  lter (25) and the adapter

(24) should be kept clean to guarantee perfect

results. Clean daily after use.

8 Tips for Choosing Co ee

As a general rule, any type of co ee available on the market

can be used. However, co ee is a natural product and its  a-

vour changes according to its origin and blend; therefore, it is

advisable to try di erent types of co ee in order to  nd out the

blend that best suits your personal tastes.

For optimal results, we recommend using espresso machine

blends. As a rule, co ee should always come out of the pressur-

ized  lter holder, without dripping. The co ee brewing speed

can be modi ed by slightly changing the amount of co ee in

the  lter and/or using a di erent co ee grind. Gaggia recom-

mends using ESE single-dose co ee pods for a tasty co ee and

easier cleaning and preparing.

BEFORE PERFORMING ANY OPERATIONS RELATED TO HOT WATER/STEAM DISPENSING, MAKE SURE THAT THE STEAM WAND (PANNARELLO) IS DIRECTED OVER THE WATER RECOVERY TRAY.

Danger of scalding! Dispensing may be preced-

ed by small jets of hot water. The steam wand

may reach high temperatures: never touch it with bare

Insert the pressurized  lter holder into the brew unit

(4) from the bottom.

Turn the pressurized  lter holder from left to right un-

til it locks into place. Release the pressurized  lter holder

grip. The handle will turn slightly to the left. This move-

ment guarantees optimum  lter holder performance.

• Press the ON/OFF button (11): the "

(16) lights turn on while the "

" light (14) starts blink-

ing. Wait until the "

" light (14) turns on steady.

Place a container or a tea glass under the steam wand

• Open the knob (3) by turning it clockwise: the "

When the desired amount of hot water has been dis-

pensed, close the knob (3) by turning it counter-clockwise.

• Remove the hot water container.

Note: if the steam knob is opened by mistake

during the warm-up phase, the "

starts blinking. Close the knob and wait until the ma-

During this operation the pump is automatical-

ly disengaged and the "

" light (20) is blink-

ing: this is a normal behaviour of the machine. Close

the knob. Wait until the "

" light (14) is steady on

before opening the knob again.

10 Steam / Cappuccino

Danger of scalding! Dispensing may be preceded

by small jets of hot water. The steam wand may

reach high temperatures: never touch it with bare

Insert the pressurized  lter holder into the brew unit

(4) from the bottom.

Turn the pressurized  lter holder from left to right un-

til it locks into place. Release the pressurized  lter holder

grip. The handle will turn slightly to the left. This move-

ment guarantees optimum  lter holder performance.

• Press the ON/OFF button (11): the "

(16) lights turn on while the "

" light (14) starts blink-

ing. Wait until the "

" light (14) turns on steady.• 24 •

Press the " " button (17). The " " light (14) turns

" light (18) starts blinking.

Note: if the steam knob is opened by mistake

during the warm-up phase, the "

starts blinking. Close the knob and wait until the ma-

" light (18) is steady on. Now the ma-

chine is ready for dispensing steam.

Place a container under the steam wand.

• Open the knob (3) for a few seconds so that the remaining

water can  ow out of the steam wand (Pannarello). Within

a short time only steam will come out.

Close the knob (3) and remove the container.

• Fill 1/3 of the container - the one you wish to use to prepare

the cappuccino - with cold milk.

Use cold milk to get a better result.

Immerse the steam wand in the milk and open the

(3) knob by turning it clockwise; the pump is automati-

cally engaged. Rotate the milk container with slow upward

movements to obtain uniform warmth.

Once  nished, close the knob (3) by turning it counter-

clockwise and remove the cup with frothed milk.

• After this operation, clean the steam wand with a wet

The same procedure can be performed to heat

• To stop the steam dispensing procedure, press the "

" button (17). The (14) " ", (18) " " and (20) " "

lights blink fast at the same time. This is to indicate that

the machine temperature is too high to brew co ee.

10.1 Machine Cooling

Proceed as follows to lower the temperature:

Place a container or a tea glass under the steam wand

• Open the knob (3) by turning it clockwise.

• When the machine reaches the proper temperature, the

pump is automatically disengaged and the "

Close the knob (3) by turning it counter-clockwise and

remove the container.

• Ensure the machine is ready before brewing co ee. The

machine is ready when the "

" light (14) is steady on.

Maintenance and cleaning can only be carried out when the

machine is cold and disconnected from the electric network.

• Do not immerse the machine in water or place any of its

parts in a dishwasher.

• Do not use spirit, solvents and/or aggressive chemical

• We recommend cleaning the water tank and re lling it

with fresh water every day.

Clean the boiler ring with a wet cloth weekly when the

machine is o , cold and disconnected from the mains.

Every day, after heating milk, remove the exter-

nal part of the Pannarello and wash it with fresh drinking

Clean the steam wand weekly. In order to do

this, perform the following operations:

- Remove the external part of the Pannarello (for standard

- Remove the upper part of the Pannarello from the steam

- Wash the upper part of the Pannarello with fresh drinking

- Wash the steam wand with a wet cloth and remove any

- Re t the upper part in the steam wand (make sure it is

completely inserted).

After cleaning, reassemble the external part of the

Pannarello and make sure it reaches its limit stop. Make

also sure that the plastic part is correctly  t in the metal

Empty and wash the drip tray daily.

• Use a soft, dampened cloth to clean the appliance.

Clean the pressurized  lter holder as follows:

remove the  lter and wash it thoroughly with hot

- Remove the adapter (if  tted), and wash it thoroughly

- Wash the internal part of the pressurized  lter holder.

• Do not dry the machine and/or its parts using a microwave

and/or standard oven.

Note: do not wash the pressurized  lter holder

in the dishwasher.• 25 •

Limescale is a natural part of the water used for machine op-

eration. It needs to be removed regularly as it may clog the

water and co ee circuit of your appliance.

This is an easy procedure for your Gaggia machine. When the

" light (19) turns on, a descaling cycle is recommended.

" light (19) turns on, descaling is compulsory.

This operation needs to be carried out before

the appliance stops working properly, as in this

case repair is not covered by warranty.

Use the Gaggia descaling product (Fig. B). Its

formula has been designed to ensure better

machine performance and operation for its whole op-

erating life. If correctly used, it also avoids alterations

in the brewed product. Before starting a descaling cy-

cle make sure that: THE WATER FILTER (if used) HAS BEEN REMOVED.

Never drink the descaling solution or any prod-

ucts dispensed until the cycle has been fully car-

ried out. Never use vinegar as a descaling solution.

Insert the pressurized  lter holder into the brew

unit (4) from the bottom and turn it from left to right until

it locks into place.

Remove and empty the water tank.

Pour HALF the content of the Gaggia concentrated

descaling solution into the water tank, then  ll the tank

with fresh drinking water up to the MAX level.

Turn on the machine by pressing the ON/OFF button

" light (12) turns on.

Following the instructions provided in chapter 9 of

this manual, dispense 2 cups of water (about 150ml each)

from the steam wand (Pannarello) and turn the machine

o by pressing the ON/OFF button (11); the "

5 Let the descaling solution take e ect for approx.15-20

minutes with the machine turned o .

Turn on the machine by pressing the ON/OFF " "

Following the instructions provided in chapter 9 of

this manual, dispense 2 cups of water (about 150ml each)

pressing the ON/OFF "

button (11) and leave it o for 3

7 Repeat the operations described in step 6 until the water

tank is completely empty.

During this operation the pump is automati-

cally disengaged and the "

blinking: this is a normal behaviour of the machine.

Close the knob. Wait until the "

" light (14) is steady

on before opening the knob again.

Rinse the water tank with fresh drinking water and  ll

9 Place a container under the  lter holder.

10 Turn on the machine by pressing the

button (13) and dispense the whole

content of the tank by means of the  lter holder. Press the

button (13) again to stop the dispensing process.

Re ll the tank with fresh water.

Place a large container (about 1l capacity) under the

steam wand (Pannarello).

Open the water dispensing knob (3) by turning it clock-

wise and dispense the whole content of the water tank by

means of the steam wand (Pannarello).

After the water dispensing process is complete, close

the water dispensing knob (3) by turning it counter-clock-

13 Repeat the operations once again from step (8), for a total

Remove the  lter holder from the unit by turning it from

right to left and rinse it with fresh drinking water.

The descaling cycle is now complete.

At the end, press and hold the co ee brewing and steam dis-

pensing buttons for 3 seconds: the descaling light turns o .

Re ll the tank with fresh water. If necessary, prime the

circuit as described in section 4.6.

The descaling solution is to be disposed of ac-

cording to the manufacturer’s instructions

and/or the regulations in force in the country of use.

13 "Intenza+" Filter (Optional)

The "INTENZA+" water  lter can improve the quality of water.

Using the "INTENZA+"  lter will prevent limescale from

building up and will ensure a much more intense aroma to

your espresso co ee. We therefore recommend you install the

"INTENZA+" water  lter, which can be purchased from your

local dealer or on-line at the Philips on-line store http://shop.

philips.com or at authorized service centres.

Remove the small white  lter from the tank and store

it in a dry place sheltered from dust.• 26 •

Remove the "INTENZA+" water  lter from its package.

Set the  lter according to the water hardness.

Immerse the "INTENZA+" water  lter vertically in cold

water (with the opening positioned upwards) and gently

press its sides to let the air bubbles out.

Put the  lter into the empty tank. Press it until its limit

• Fill the water tank with fresh drinking water and reinsert it

Carry out the following steps to activate the "Inten-

Press the ON/OFF button (11): the " " (12) and "

" (16) lights turn on while the " " light (14) starts blink-

ing. Wait until the "

" light (14) turns on steady.

Place a container or a tea glass under the steam wand

• Open the knob (3) by turning it clockwise.

When about 1 litre of hot water has been dispensed,

close the knob (3) by turning it counter-clockwise.

• Empty the hot water container.

During this operation the pump is automatical-

ly disengaged and the (16) light is blinking: this

is a normal behaviour of the machine. Close the knob.

Wait until the (14) light is steady on before opening the

Now the  lter is active and the machine is ready for use.

- The packing materials can be recycled.

- Appliance: unplug the appliance and cut the power cord.

- Deliver the appliance and power cord to a service center or

public waste disposal facility.

This product complies with EU directive 2002/96/EC.

on the product or on its packaging indi-

cates that this product may not be treated as household waste.

Instead it shall be handed over to the applicable collection point

for the recycling of electrical and electronic equipment.

By ensuring this product is disposed of correctly, you will help

prevent potential negative consequences for the environment

and human health, which could otherwise be caused by inap-

propriate waste handling of this product. For more detailed

information about recycling of this product, please contact your

local city o ce, your household waste disposal service or the

shop where you purchased the product.• 27 •

Problem Possible Causes Solution

The machine does not switch on.

The machine is not connected to the elec-

Connect the machine to the electric network.

The pump is very noisy. No water in the tank.

Fill the tank up with water and prime the circuit

This is the  rst start-up or the machine is

Make sure the tank is full and fully inserted and

lower the temperature as described in section

The  lter holder is not inserted for pre-

heating (chapter 7).

Preheat the  lter holder.

The cups are cold. Preheat the cups with hot water.

The milk does not froth.

It is not possible to prepare a

The milk is not suitable: powdered milk,

Dirty Pannarello. Clean the Pannarello as described in chapter 11.

No water in the tank.

Fill the tank up with water and prime the circuit

Co ee is brewed too fast, crema

There is too little co ee in the  lter holder. Add co ee (chapter 7).

The grind is too coarse. Use a di erent blend (chapter 8).

Co ee is old or not suitable. Use a di erent blend (chapter 8).

The pod is old or not suitable. Change the pod.

Missing component in the  lter holder.

Make sure that all the components are present

and properly installed.

Co ee does not come out or drips

Fill the tank up with water and prime the circuit

The grind is too  ne. Use a di erent blend (chapter 8).

Co ee tamped in the  lter holder. Shake the ground co ee.

There is too much co ee in the  lter

Reduce the quantity of co ee in the  lter holder.

The machine has limescale build-up. Descale the machine (chapter 12).

The  lter in the  lter holder is clogged.

Turn the machine o and let it cool down (approx.

1 hour), then remove and wash the  lter holder

thoroughly. If the problem persists, contact the

Not suitable pod. Change type of pod.

Co ee  ows out of the edges.

The  lter holder is not correctly inserted

Insert the  lter holder correctly (chapter 7).

The upper rim of the  lter holder is dirty. Clean the rim of the  lter holder.

Pod inserted incorrectly.

Insert the pod correctly. Make sure it does not

come out of the  lter holder.

There is too much co ee in the  lter

Reduce the quantity of co ee using the measur-

The water knob (3) is open. Close the knob (3).

Descale the machine. Please refer to chapter (12).

The pump turns o during water

or steam dispensing and the "

" light (20) turns on.

Safety time-out. Close the water knob.

Please contact an authorised service centre for any problems not covered in the above table or when the suggested

solutions do not solve the problem.• 28 •

2 Plaque repose tasses

7 Grille repose tasses

chau age (section 7).

Sede Legale/Registered Office

The manufacturer reserves the right to make changes without prior notice.