P3344 - Surveillance Camera AXIS - Free user manual and instructions

Product Type	Network Surveillance Camera
Brand	Axis
Model	P3344
Maximum Resolution	4 MP (2688 x 1520)
Lens	Motorized varifocal, zoom and focus via web interface
Power	Power over Ethernet (PoE) IEEE 802.3af, compatible with Axis PoE Midspan
Operating Temperature	-30 °C to 50 °C
Protection Rating	IP66 (dust and water jet protection)
Network Connectivity	Ethernet RJ-45 10/100 Mbps, PoE
Audio	3.5 mm microphone input (mono), audio line output (stereo)
Storage	SDHC memory card slot (local recording)
Main Functions	Night vision, motion detection, I/O alarms, motorized zoom, live autofocus
Maintenance and Cleaning	Clean the dome with a soft, dry cloth. Do not use abrasive products.
Security	Administrator password (root), HTTPS encryption, self-signed certificate
Spare Parts and Repairability	Replacement dome (smoked or clear), mounting kit, seal gasket, replaceable CR2032 battery

Frequently Asked Questions - P3344 AXIS

How to assign an IP address to the Axis P3344 camera?

Assignment can be done automatically via DHCP or manually. Use AXIS IP Utility for a small installation or AXIS Camera Management for multiple cameras. On Windows, you can also use the ARP/Ping method by entering the appropriate commands in the command prompt within 2 minutes of power-on.

How to set the default administrator password?

Upon first access to the web interface, a Configure Root Password dialog appears. For a secure connection, use HTTPS by creating a self-signed certificate. Enter the password for the user 'root' (default username).

How to reset the camera to factory defaults?

Disconnect power, press and hold the control button (see hardware diagram), reconnect power while continuing to press until the status LED flashes orange (up to 15 seconds). Release the button: the camera restarts and settings are reset. Then reassign an IP address.

How to adjust focus and zoom of the lens?

Open the Focus Adjustment page in the web interface under Setup > Focus & Zoom. Use the image window to adjust zoom and focus. After installing the dome, refocusing may be necessary due to refraction. Caution: excessive manual adjustment may damage the lens.

What types of cables are required for installation?

A shielded network (Ethernet) cable is recommended for connection and PoE power. You can also use a 3.5 mm audio cable and I/O cables for inputs/outputs. A 5-meter network cable with gasket is included in the mounting kit.

Can the camera record locally?

Yes, thanks to the SDHC memory card slot. Insert a high-capacity SD card for local recording in case of network disconnection or to store alarm sequences.

How to access the camera from the Internet?

You need to configure your router to allow incoming traffic on specific ports: the HTTP port (default 80) for the web interface, and the RTSP port (default 554) for H.264 video streams. Consult your router's documentation for port forwarding.

What to do if I forgot the administrator password?

The only solution is to restore factory defaults on the camera (see the question on resetting). This will erase all settings, including the password. You will then need to reconfigure the device.

How to replace the real-time clock battery?

The battery is a CR2032 (3 V) with a lifespan of at least 5 years. If a log message indicates it is low, contact Axis technical support for assistance. Only replace with an equivalent model recommended by the manufacturer. Caution: risk of explosion if replaced incorrectly.

How to clean the camera dome?

Use a soft, dry cloth to clean the transparent or smoked plastic dome. Avoid abrasive or chemical products that could scratch or damage the surface. Regular maintenance ensures optimal image quality.

USER MANUAL P3344 AXIS

This document includes instructions for installing AXIS P3343-VE and AXIS P3344-VE on your network. Previous experience of networking will be beneficial when installing the product.

Legal Considerations

Video and audio surveillance can be prohibited by laws that vary from country to country. Check the laws in your local region before using this product for surveillance purposes.

This product includes one (1) H.264 decoder license. To purchase further licenses, contact your reseller.

Electromagnetic Compatibility (EMC)

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Re-orient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a different circuit to the receiver. Consult your dealer or an experienced radio/TV technician for help. Shielded (STP) network cables must be used with this unit to ensure compliance with EMC standards.

USA - This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his/her own expense will be required to take whatever measures may be required to correct the interference.

Canada - This Class B digital apparatus complies with Canadian ICES-003.

Europe - C E This digital equipment fulfills the requirements for radiated emission according to limit B of EN55022, and the requirements for immunity according to EN55024 residential and commercial industry.

Japan - This is a class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual.

Australia - This electronic device meets the requirements of the Radio communications (Electromagnetic Compatibility) Standard AS/NZS CISPR22.

Equipment Modifications

This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user-serviceable components. Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals.

Liability

Every care has been taken in the preparation of this document. Please inform your local Axis office of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and documentation without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material.

RoHS

This product complies with both the European RoHS directive, 2002/95/EC, and the Chinese RoHS regulations, ACPEIP.

WEEE Directive

The European Union has enacted a Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE Directive). This directive is applicable in the European Union member states.

The WEEE marking on this product (see right) or its documentation indicates that the product must not be disposed of together with household waste. To prevent possible harm to human health and/or the environment, the product must be disposed of in an approved and environmentally safe recycling process. For further information on how to dispose of this product correctly, contact the product supplier, or the local authority responsible for waste disposal in your area.

Business users should contact the product supplier for information on how to dispose of this product correctly. This product should not be mixed with other commercial waste. For more information, visit www-axis.com/techsup/commercial waste

Support

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can:

• download user documentation and firmware updates
• find answers to resolved problems in the FAQ database. Search by product, category, or phrases
• report problems to Axis support by logging in to your private support area.
  The AXIS P3343-VE and AXIS P3344-VE Network Cameras use a 3.0V CR2032 Lithium battery; for more information see page 81.

AXIS P3343-VE/P3344-VE Installation Guide

Follow these instructions to install the network camera:

1. "Package contents" on page 3
2. "Hardware overview" on page 4
3. "Install the hardware" on page 5
4. "Assign an IP address" on page 8
5. "Set the password" on page 11
6. "Adjust the Lens" on page 12
7. "Complete the installation" on page 12

Notes:

• Before you begin, make sure that the package contents, power supply, and the required cables, tools, and documentation are available. See Package contents below.
• This network camera is intended to operate with PoE; if not available use Axis PoE Midspan 1 port (not included)

Package contents

Item Models/variants/notes
Network camera with heating module	AXIS P3343-VE/ AXIS P3344-VE
Mounting bracket
Dome covers Clear transparent	cover Smoked transparent cover
Cable shield
Weather shield
Labels 2 adhesive serial no. labels
Mounting kit Resitorx screw driver, drill template, 5-meter network cable with gasket 4 screws and plugs, 2 long screws, 2 M4x8 screws 1 gasket, terminal block connector
CD	AXIS Network Video Product CD, including product documentation, installation tools and other software
Printed Materials Installation Guide (this document) Axis Warranty Document
Optional accessories See www-axis.com for information on available accessories

Hardware overview

Caution!

The heater in the camera unit may be hot.

Install the hardware

Prepare the network cable

If a cable other than the provided cable is used, you need to prepare a network cable with a gasket. Gently force the cable through the gasket provided and attach a network connector. It may be necessary to pierce a hole in the gasket with the resistorx screwdriver.

Note:

• Do not force the network connector into the gasket.
• Do not pierce the gasket with a knife or other sharp object.

Prepare the unit casing (routing cables along the wall)

If the cables are to be routed along the wall, prepare the unit casing as follows:

1. Detach the side lid that is attached to the unit casing by removing the screw.
2. Loosen the two screws on the cable shield and detach the bottom part.
3. Attach the bottom part of the cable shield to the unit casing with the screw.

Replace clear/smoked dome cover (optional)

The AXIS P3343-VE/P3344-VE is supplied with an optional dome. To replace the dome cover:

1. Loosen the 4 screws under the dome cover that hold the dome in place.
2. Transfer the gasket from the old dome to the new.
3. Replace the old dome with the new and tighten the screws.

Route the cables

Depending on whether you want to route the cables through or along the wall, follow the relevant instructions below.

Routing cables along the wall

1. Using the drill template drill 4 holes in the wall.
2. Attach the mounting bracket to the wall using the 4 screws provided, or screws appropriate for the wall material.
3. Remove the camera unit from the unit casing by pushing the springs aside.
4. Remove the gaskets from the side holes in the unit casing. If there is only one cable, remove only one gasket.
5. Place the unit casing on the mounting bracket and attach it by tightening the four screws.
6. Pull the cables up through the side holes in the unit casing.
7. Drag the gaskets along the cable and plug them into the holes. The gaskets should fit snugly in the holes with no folds or bends.
8. Re-attach the top part of the cable shield by tightening the two screws.

Note: To avoid moisture-related problems it is recommended that the cables are routed to the camera from below with the cable holes facing downwards.

Routing cables through the wall

1. Using the drill template drill 4 holes in the wall.
2. Route the network cable (and the I/O, audio cable if necessary) through the wall and through the holes in the mounting bracket.
3. Attach the mounting bracket to the wall using the 4 screws provided, or screws appropriate for the wall material.
4. Remove the camera unit from the unit casing by pushing the springs aside.
5. Remove the gaskets from the back holes in the unit casing. If there is only one cable, remove only one gasket.
6. Route the cables through these holes.
7. Drag the gaskets along the cables and plug them into the holes. The gaskets should fit snugly in the holes with no folds or bends.
8. Attach the unit casing to the mounting bracket by tightening the four screws.

Install the camera unit

1. Attach the network cable to the camera unit; and the cable for audio and I/O if required. It is recommended that the network cable is twisted to a loop as shown in the illustration above.

Note: Be careful not to stretch or bend the network cable too much since this could cause damage to the network cable.

1. Insert the SD memory card (optional).
2. Pull aside the springs in the unit casing and click the camera unit in place.
3. Attach the fan connector to the connector in the camera unit.
4. Attach the two M4x8 20 screws to the camera for greater stability. These screws are only necessary to secure against heavy shocks and vibrations.

Note: The AXIS P3343-VE/P3344-VE can also be fitted with a metal conduit for protecting the cabling when cables are routed along the wall.

Assign an IP address

The AXIS P3343-VE/AXIS P3344-VE Network Camera is designed for use on an Ethernet network and requires an IP address for access. Most networks today have a DHCP server that automatically assigns IP addresses to connected devices. If your network does not have a DHCP server, the AXIS P3343-VE/AXIS P3344-VE Network Camera will use 192.168.0.90 as the default IP address.

AXIS IP Utility and AXIS Camera Management are the recommended methods for setting an IP address in Windows. These free applications are available on the Axis Network Video Product CD supplied with this product, or they can be downloaded from www-axis.com/techsup Depending on the number of cameras you wish to install, use the method that suits you best.

Method Recommended for Operati ng system
IP AXIS IP Utility See page 9	Single camera Small installations	Windows
AXIS Camera Management See page 10	Multiple cameras Large installations Installation on a different subnet	Windows 2000 Windows XP Pro Windows 2003 Server Windows Vista

Note: If you are unable to set the IP address, check for any firewall blocking the operation.
See page 13 for other available methods for setting or discovering the IP address of the AXIS P3343-VE/AXIS P3344-VE Network Camera, in relation to other operating systems.

AXIS IP Utility - single camera/ small installation

AXIS IP Utility automatically discovers and displays Axis devices on your network. You can also manually set a static IP address through this application. AXIS IP Utility is available on the Axis Network Video Product CD, or it can be downloaded from www-axis.com/techsup

Note that you must install the AXIS P3343-VE/P3344-VE Network Camera on the same network segment (physical subnet) as the computer running AXIS IP Utility.

Automatic discovery

1. Check that the AXIS P3343-VE/P3344-VE Network Camera is connected to the network and that power has been applied.
2. Start AXIS IP Utility.
3. When AXIS P3343-VE/P3344-VE appears in the window, double-click to open the camera's home page.
4. See page 11 for instructions on how to set the password.

Set the IP address manually (optional)

1. Acquire an unused IP address on the same network segment your computer is connected to

2. Select the AXIS P3343-VE/P3344-VE in the list.

3. Click the button Assign new IP address to selected device and enter the IP address.

4. Click the Assign button and follow on-screen instructions. Note that the camera must be restarted within two minutes for the new IP address to be set.
5. Click the Home Page button to access the camera's web pages.
6. See page 11 for instructions on how to set the password.

AXIS Camera Management - multiple cameras/large installations

AXIS Camera Management can automatically discover multiple Axis devices, show connection status, manage firmware upgrades, and set IP addresses.

Automatic discovery

1. Check that the camera is connected to the network and that power has been applied.
2. Start AXIS Camera Management. When the camera appears in the window, right-click the link and select Live View Home Page.
3. See page 11 for instructions on how to set the password.

Assign an IP address in a single device

1. Select AXIS P3343-VE/P3344-VE in AXIS Camera Management

and click the Assign IP button

1. Select Assign the following IP address and enter the IP address, the subnet mask, and default router the device will use.
2. Click OK.

Assign IP addresses in multiple devices

AXIS Camera Management speeds up the process of assigning IP addresses to multiple devices, by suggesting IP addresses from a specified range.

1. Select the devices you wish to configure (different models can be selected) and click the Assign IP button.

1. Select Assign the following IP address range and enter the range of IP addresses, the subnet mask, and default router the devices will use.
2. Click the OK button.

Set the password

To gain access to the product, the password for the default administrator user root must be set. This is done in the Configure Root Password dialog, which is displayed when the AXIS P3343-VE/P3344-VE is accessed for the first time.

To prevent network eavesdropping when setting the root password, this can be done via an encrypted HTTPS connection, which requires an HTTPS certificate.

To set the password via a standard HTTP connection, enter it in the Configure Root Password window.

To set the password via an encrypted HTTPS connection, follow these steps:

1. Click the Create self-signed certificate button.
2. Provide the requested information and click OK. The certificate is created and the password can now be set securely. All traffic to and from the AXIS P3343-VE/P3344-VE Network Camera is encrypted from this point on.
3. Enter a password and then re-enter it to confirm the spelling. Click OK. The password has now been configured.

1. To log in, enter the user name "root" in the dialog as requested.

Note: The default administrator user name root cannot be deleted.

1. Enter the password as set above, and click OK. If the password is lost, the AXIS P3343-VE/P3344-VE must be reset to the factory default settings. See page 14.

If required, click Yes to install AMC (AXIS Media Control), which allows viewing of the video stream in Internet Explorer. You will need administrator rights on the computer to do this.

The Live View page of the AXIS P3343-VE/P3344-VE appears. The Setup link to the right gives you menu options that allow you to customize the camera.

Adjust the Lens

Open the Live View page in the web interface and make the following adjustments to the camera:

1. Loosen the locking screw and tilt adjustment screws.
2. Turn the lens (with the lens holder) to the desired position. Make sure the horizon lines on either side of the lens are aligned horizontally and the single slit between the horizon lines is pointing down.
3. Once satisfied, gently tighten the locking screw and tilt adjustment screws to secure the camera's position.
4. Open the Focus Adjustment page in the Web interface under Setup > Focus & Zoom, and follow the on-screen instructions. Use the image window to adjust the focus and zoom. Go to Setup > Video & Image > Advanced in your web interface and see the online help for more information.

Note: Due to the dome's refraction, the image may appear slightly out of focus once the dome has been placed. To correct this go to the Focus Adjustment page in the Web interface under Setup > Focus & Zoom, and adjust the focus again.

Warning! Adjusting the focus and zoom manually can damage the lens.

5 Complete the installation

1. Rotate the black protective shield inside the dome cover so it is aligned with the camera's position.
2. If required, attach the weather shield to the camera before you attach the dome cover. To do this remove the two screws in the dome cover. Transfer the washers from these screws to the two long screws provided. Attach the weather shield using the two long screws.
3. Attach the dome cover to the unit casing by tightening the 4 screws.

Other methods of setting the IP address

The table below shows the other methods available for setting or discovering the IP address. All methods are enabled by default, and all can be disabled.

	Use in operating system	Notes
UPnP™	Windows When enabled on your computer, the camera is automatically detected and added to "My Network Places."
Bonjour	MAC OSX (10.4 or later)	Applicable to browsers with support for Bonjour. Navigate to the Bonjour bookmark in your browser (e.g. Safari) and click on the link to access the camera's web pages.
AXIS Dynamic DNS Service	All A free service from Axis that allows you to quickly and simply install your camera. Requires an Internet connection with no HTTP proxy. See www-axiscam.net for more information.
ARP/Ping	All See below. The command must be issued within 2 minutes of connecting power to the camera.
View DHCP server admin pages	All To view the admin pages for the network DHCP server, see the server's own documentation.

Set the IP address with ARP/Ping

1. Acquire a free static IP address on the same network segment your computer is connected to.
2. Locate the serial number (S/N) on the AXIS P3343-VE/P3344-VE label.
3. Open a command prompt on your computer and enter the following commands:

Windows syntax Windows example
arp -s <IP Address> <Serial Number>ping -l 408 -t <IP Address>	arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125
UNIX/Linux/Mac syntax UNIX/Linux/Mac example
arp -s <IP Address> <Serial Number> temp ping -s 408 <IP Address>	arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -s 408 192.168.0.125

1. Restart the AXIS P3343-VE/P3344-VE, by disconnecting and reconnecting the network cable.
2. Close the command prompt when you see 'Reply from 192.168.0.125:or similar.
3. In your browser, type in http:// in the Location/Address field and press Enter on your keyboard.

Notes:

• To open a command prompt in Windows: from the Start menu, select Run... and type cmd. Click OK.
• To use the ARP command on a Mac OS X, use the Terminal utility in Application > Utilities.

Unit connectors

Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet. Using shielded cables is recommended.

Audio in - 3.5mm input for a mono microphone, or a line-in mono signal (left channel is used from a stereo signal).

Audio out - Audio output (line level) that can be connected to a public address (PA) system or an active speaker with a built-in amplifier. A pair of headphones can also be attached. A stereo connector must be used for the audio out.

SDHC memory card slot - The high capacity SD memory card can be used for local recording with removable storage.

I/O terminal connector - Used in applications for e.g. motion detection, event triggering, time lapse recording and alarm notifications. It provides the interface to:

• 1 transistor output - For connecting external devices such as relays and LEDs. Connected devices can be activated by the
  VAPIX Application Programming Interface (API), by the output buttons on the Live View page or by an Event Type. The output will show as active (shown under Event Configuration > Port Status) if the alarm device is activated.
• 1 digital input - An alarm input for connecting devices that can toggle between an open and closed circuit, for example: PIRs, door/window contacts, and glass break detectors. When a signal is received the state changes and the input becomes active (shown under Event Configuration > Port Status).
• Auxiliary power and GND

Function Pin	Notes	Specifications
GND 1 Ground
3.3V DC Power	2 Can be used to power auxiliary equipment. Note: This pin can only be used as power out.		Max. load = 50mA
Digital Input	3 Connect to GND to activate, or leave floating (or unconnected) to deactivate.		Min. input= -40V DC Max. input= +40V DC
Digital Output	4 Uses an open-drain NFET transistor with the source connected to GND. If used with an external relay, a diode must be connected in parallel with the load, for protection against voltage transients.		Max. load = 100mA Max voltage = +40V DC

The following connection diagram gives an example of how to connect an auxiliary device to the AXIS P3343-VE/P3344-VE.

LED indicators

LED Color	Indication
Network	Green	Steady for connection to a 100 Mbit/s network. Flashes for network activity.
	Amber	Steady for connection to 10 Mbit/s network. Flashes for network activity.
	Unlit No network connection.
Status Green	Steady green for normal operation.
	Amber Steady during startup; flashes once during reset to factory default or while restoring settings.
	Red Slow flash for failed upgrade.
Power Green	Normal operation.
	Amber Flashes green/amber during firmware upgrade.

Resetting to the Factory Default Settings

This will reset all parameters, including the IP address, to the Factory Default settings:

1. Disconnect power from the camera.
2. Press and hold the Control button (see Hardware Overview on page 4) and reconnect power.
3. Keep the Control button pressed until the Status indicator flashes amber (this may take up to 15 seconds).
4. Release the Control button. When the Power indicator displays green (which can take up to 1 minute) the process is complete and the camera has been reset.
5. Re-assign the IP address, using one of the methods described in this document.

It is also possible to reset parameters to the original factory default settings via the web interface. For more information, please see the online help or the user's manual.

Accessing the camera from the Internet

Once installed, your AXIS P3343-VE/P3344-VE is accessible on your local network (LAN). To access the camera from the Internet, network routers must be configured to allow incoming traffic, which is usually done on a specific port

• HTTP port (default port 80) for viewing and configuration
• RTSP port (default port 554) for viewing H.264 video streams

Please refer to the documentation for your router for further instructions. For more information on this and other topics, visit the Axis Support Web at www-axis.com/techsup

Further information

The user's manual is available from the Axis Web site at www-axis.com or from the Axis Network Video Product CD supplied with this product.

Tip!

Visit www-axis.com/techsup to check if there is updated firmware available for your AXIS product. To see the currently installed firmware version, see Setup > About in your web interface.

Guide d'installation de laamera AXIS P3343-VE/P3344-VE

Safety Notice - Battery Replacement

The AXIS P3343-VE/P3344-VE uses a 3.0V CR2032 Lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of 5 years. Low battery power affects the operation of the RTC, causing it to reset at every power-up. A log message will appear when the battery needs replacing. The battery should not be replaced unless required! If the battery does need replacing, please contact www-axis.com/techsup for assistance, and observe the following:

• Danger of Explosion if battery is incorrectly replaced
• Replace only with the same or equivalent battery, as recommended by the manufacturer.
• Dispose of used batteries according to the manufacturer's instructions.