The message "No network ID" on your LISTO 32HD843 television generally indicates that a device is not detecting an available network. It is important to note that the LISTO 32HD843 is a basic LED television without built-in Wi-Fi or Ethernet connectivity according to the manufacturer's official specifications. The available connectors on this model are only: 2 x HDMI, 1 x USB, 1 x AV, 1 x VGA, and 1 x audio output.
If this message appears on your LISTO television: It likely comes from an external device connected to your television via HDMI or the AV connection, such as a TNT decoder, a TV box, an internet box, a gaming console, or any other network device. It is this equipment that is attempting to connect to your Wi-Fi or Ethernet network and is displaying the error message.
Checking your router and Wi-Fi signal: Start by checking that your router is powered on and functioning properly. Ensure that the Wi-Fi function is enabled on the router and that the signal is stable. Test the Wi-Fi connection with another device like a smartphone or tablet to confirm that the network is detectable and that the connection works. Note the exact name of your network (SSID) and check that the SSID is not hidden, as a hidden network will be more difficult to detect.
Restarting the faulty external device: Unplug the device that displays the message "No network ID" for 30 seconds, then plug it back in. Wait 1 to 2 minutes for it to fully restart and automatically resume searching for available networks. Also restart your router in the same way to reset the connection.
Positioning and distance: Ensure that your external device is positioned at a reasonable distance from the Wi-Fi router to receive a stable signal. Avoid physical obstacles such as thick walls, metal doors, or metal objects between the device and the router, as they significantly weaken the Wi-Fi signal.
Manual network configuration: If restarting does not resolve the issue, access the network configuration menu of your external device. Look for the Wi-Fi or network configuration option and attempt a manual connection. Select your Wi-Fi network from the list of available networks and enter your password correctly. Be sure to check for uppercase and lowercase letters in the password, as well as any spaces.
Software update: If your external device has an automatic or manual update feature, check that it has the latest available software version. Updates can fix detection and network connection issues. Refer to the specific manual of your external device for detailed troubleshooting and network configuration steps, as each device has its own settings and menus.