ZYWALL USG 1000 - Firewall ZYXEL - Free user manual and instructions

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USER MANUAL ZYWALL USG 1000 ZYXEL

About This User's Guide About This User's Guide This manual is designed to guide you through the configuration of your ZyWALL for its various applications. Generally, it is organized as follows. + Introduction (ZyWALL, web configurator) + Features (by menu item in the web configurator) + Overview, including background + Web Configurator screens + Appendices Intended Audience This manual is intended for network administrators, or people who have a good knowledge of TCP/IP networking concepts and topology, who want to want to configure the ZyWALL using the web configurator. 1 Read Chapter 1 on page 53 chapter for an overview of features available on the ZyWALL. 2 Read Chapter 3 on page 65 for web browser requirements and an introduction to the main components, icons and menus in the ZyWALL web configurator. 3 Read Chapter 4 on page 75 if you're using the wizards for first time setup and you want more detailed information than what the real time online help provides. 4 Itis highly recommended you read Chapter 5 on page 111 for detailed information on essential terms used in the ZyWALL, what prerequisites are needed to configure a feature and how to use that feature. 5 Itis highly recommended you read Chapter 6 on page 125 for multiple ZyWALL application examples. 6 Subsequent chapters are arranged by menu item as defined in the web configurator. Read each chapter carefully for detailed information on that menu item. Related Documentation + Quick Start Guide The Quick Start Guide is designed to show you how to make the ZyWALL hardware connections, rack mounting and access the web configurator wizards. (See the wizard real time help for information on configuring each screen.) It contains a connection diagram, default settings, handy checklists and information on setting up your network and configuring for Internet access. + Configuration Reference Card See this handy reference card to see what prerequisites are needed to configure a feature and how to use this feature in the ZyWALL. + CLI Reference Guide The CLI Reference Guide explains how to use the Command-Line Interface (CLI) to configure the ZyWALL. ZyWALL USG 1000 Users Guide 3

About This User's Guide Æ It is recommended you use the web configurator to configure the ZyWALL. + Web Configurator Online Help Click the help icon in any screen for help in configuring that screen and supplementary information. + Supporting Disk Refer to the included CD for support documents. + ZyXEL Web Site Please refer to www.zyxel.com for additional support documentation and product certifications. User Guide Feedback Help us help you. Send all User Guide-related comments, questions or suggestions for improvement to the following address, or use e-mail instead. Thank you! The Technical Writing Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 300, Taiwan. E-mail: techwriters@zyxel.com.tw 4 ZyWALL USG 1000 Users Guide

Document Conventions Document Conventions Warnings and Notes These are how warnings and notes are shown in this User’s Guide. © Warnings tell you about things that could harm you or your device. Æ Notes tell you other important information (for example, other things you may need to configure or helpful tips) or recommendations. Syntax Conventions The ZyWALL USG1000 may be referred to as the “ZyWALL”, the “device”, the “system” or the “product” in this User’s Guide. Product labels, screen names, field labels and field choices are all in bold font. A key stroke is denoted by square brackets and uppercase text, for example, [ENTER] means the “enter” or “return” key on your keyboard. “Enter” means for you to type one or more characters and then press the [ENTER] key. “Select” or “choose” means for you to use one of the predefined choices. A right angle bracket (> ) within a screen name denotes a mouse click. For example, Maintenance > Log > Log Setting means you first click Maintenance in the navigation panel, then the Log sub menu and finally the Log Setting tab to get to that screen. Units of measurement may denote the “metric” value or the “scientific” value. For example, “k” for kilo may denote “1000” or “1024”, “M” for mega may denote “1000000 or “1048576” and so on. “e.g..” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other words”. ZyWALL USG 1000 Users Guide 5

Document Conventions Icons Used in Figures Figures in this User’s Guide may use the following generic icons. The ZyWALL icon is not an exact representation of your device. ZyWALL Computer Notebook computer

Safety Warnings Safety Warnings © For your safety, be sure to read and follow all warning notices and instructions. + Do NOT use this product near water, for example, in a wet basement or near a swimming pool. + Do NOT expose your device to dampness, dust or corrosive liquids. + Do NOT store things on the device. + Do NOT install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from lightning. + Connect ONLY suitable accessories to the device. + Do NOT open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks. ONLY qualified service personnel should service or disassemble this device. Please contact your vendor for further information. + Make sure to connect the cables to the correct ports. + Place connecting cables carefully so that no one will step on them or stumble over them. + Always disconnect all cables from this device before servicing or disassembling. + Use ONLY an appropriate power adaptor or cord for your device. Connect it to the right supply voltage (for example, 110V AC in North America or 230V AC in Europe). + Do NOT allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor or cord. + Do NOT use the device if the power adaptor or cord is damaged as it might cause electrocution. +_Ifthe power adaptor or cord is damaged, remove it from the device and the power source. + Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a new one. + Do not use the device outside, and make sure all the connections are indoors. There is a remote risk of electric shock from lightning. + CAUTION: RISK OF EXPLOSION IF BATTERY (on the motherboard) IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. Dispose them at the applicable collection point for the recycling of electrical and electronic equipment. For detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the store where you purchased the product. + Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your device. This product is recyclable. Dispose of it properly. ZyWALL USG 1000 Users Guide 7

Table of Contents Table of Contents About This User's Guide Document Conventions Safety Warnings Contents Overview Table of Contents... List of Figures List of Tables... Part l: Introduction

1.2 Front Panel LEDs

1.3 Management Overview

1.4 Starting and Stopping the ZyWALL .

Features and Applications

2.2.1 Interface to Interface (Through ZyWALL)

2.2.2 Interface to Interface (To/From ZyWALL)

2.2.3 Interface to Interface (From VPN Tunnel) .

2.2.4 Interface to Interface (To VPN Tunnel) …

4.2 Installation Setup, One ISP

4.3 Step 1 Internet Access

4.3.1 Ethernet: Auto IP Address Assignment .

4.3.2 Ethernet: Static IP Address Assignment

4.3.3 Step 2 Internet Access Ethernet ….

4.3.4 PPPOE: Auto IP Address Assignment

4.3.5 PPPOE: Static IP Address Assignment .

4.3.6 Step 2 Internet Access PPPOE …

4.3.7 PPTP: Auto IP Address Assignment

4.3.8 PPTP: Static IP Address Assignment

4.3.9 Step 2 Internet Access PPTP .…

4.3.10 Step 4 Internet Access - Finish

4.4 Device Registration

4.5 Installation Setup, Two Internet Service Providers

4.5.1 Internet Access Wizard Setup Complete

5.2 Terminology in the ZyWALL

5.3 Physical Ports, Interfaces, and Zones

5.3.1 Network Topology Example

5.6 System Management and Maintenance

5.6.5 Logs and Reports

6.2.2 Set up the VPN Gateway

6.2.3 Set up the VPN Connection

6.2.4 Set up the Policy Route for the VPN Tunnel

6.2.5 Set up the Zone for the VPN Tunnel

6.3.1 Set up DNS for the Virtual Router

6.3.2 Set up the VRRP Groups on the Master

6.3.3 Set up the Password for Synchronization .

6.3.4 Finish Configuring the Master .

6.3.5 Set up the Ethernet Interfaces on the Backup

6.3.6 Set up the VRRP Groups on the Backup

6.3.7 Synchronize the Backup

6.8 Service Control and the Firewal

8.1.1 Subscription Services Available on the ZyYWALL

9.2 Updating IDP and Application Patrol Signatures

10.5.2 Bridge Interface Overview

10.5.3 Bridge Summary

10.5.4 Bridge Add/Edit

10.7 Auxiliary Interface

11.4.2 Weighted Round Robin

Policy and Static Routes

12.2.3 Maximize Bandwidth Usage

12.2.4 Reserving Bandwidth for Non-Bandwidth Class Traffic

12.3 IP Routing Policy Setup

12.4 Policy Route Edit

12.5 IP Static Routes .

12.6 Static Route Summary

12.7 Edit a Static Route

14.1.1 Effect of Zones on Different Types of Traffic...

17.1 HTTP Redirect Overview

17.1.1 Web Proxy Server

17.2 HTTP Redirect, Firewall and Policy Route

17.3 Configuring HTTP Redirect

17.4 HTTP Redirect Edit

Table of Contents Part Il: Firewall and VPN.

18.2 Peer-to-Peer Calls and the ZyWALL

18.2.1 VolP Calls from the WAN with Multiple Outgoing C Calls

18.2.2 VolP with Multiple WAN IP Addresses ……

18.4 WAN to LAN SIP Peer-to-peer Calls s Example .

19.2.1 Rule Directions

20.1.2 Additional Topics for IPSec SA

20.4.2 Additional Topics for IKE SA

21.3 Creating/Editing an SSL Access Policy .

21.4 SSL Connection Monitor

21.6 Establishing an SSL VPN Connection

SSL User Application Screens

24.2 Main File Sharing Screen

24.4 Creating a New Folder .

24.5 Renaming a File or Folder

24.6 Deleting a File or Folder

27.2 Classification of Applications .

27.3 Configurable Application Policies

27.4 Bandwidth Management

27.4.1 Connection and Packet Directions

27.4.2 Outbound and Inbound Bandwidth Limits

27.4.3 Bandwidth Management Priority

27.7 Application Patrol Screens .

27.8 Application Patrol General

27.9 Application Patrol Applications

27.9.1 Application Patrol Edit

28.1 Anti-Virus Overview

28.1.1 Types of Computer Viruses

28.1.2 Computer Virus Infection and Prevention

28.1.3 Types of Anti-Virus Scanner

28.4 Anti-Virus Setting

28.5 Anti-Virus White List Add/Edit

28.6 Anti-Virus Black List Add/Edit

29.1 Introduction to IDP

29.1.1 Host Intrusions …

29.1.2 Network intrusions .

29.1.3 IDP on the ZyWALL

292 Traffic Directions and Profiles ZyWALL USG 1000 Users Guide 21

29.3 Configuring IDP General

29.4 Configuring IDP Bindings

29.5 Introducing IDP Profiles .

29.8 Profiles: Packet Inspection

29.8.1 Profile > Group View Screen

29.8.3 IDP Service Groups

29.8.5 Query Example

29.9 Introducing IDP Custom Signatures

30.1 Introduction to ADP

30.2 Traffic Directions and Profiles

30.9.1 HTTP Inspection and TCP/UDP/ICMP Decoders

33.2.1 Link Monitoring and Remote Management

34.1.4 Access Users and the ZyWALL

34.5 Web Configurator for Non-Admin Users

35.3 Address Group Screens .

35.3.1 Address Group Summary .

35.3.2 Address Group Add/Edit

36.1.2 Service Objects and Service

37.2.3 Recurring Schedule Add/Edit

38.3 Active Directory or LDAP Group Summary

38.6.1 Adding a RADIUS Server Member

40.1 Certificates Overview ….

40.1.1 Advantages of Certificates

40.2 Self-signed Certificates

40.3 Factory Default Certificate

40.3.1 Certificate File Formats

40.5 Verifying a Certificate

40.7 Trusted Certificates Screen

40.8 Trusted Certificates Edit Screen

40.9 Trusted Certificates Import Screen

41.3 ISP Account Edit

42.3 Creating/Editing an SSL Application

42.3.1 Web-based Application

42.3.2 Example: Specifying a Web Site for Access .

43.5.6 Adding an Address/PTR Record

44.5.5 Enrolling and Importing SSL Client Certificates

44.10.1 Supported MIBs

46.1 View Log Screen

46.2 Log Settings Screens

46.3 Log Settings Summary .

47.4 IDP Report Screen

50.1 Getting More Troubleshooting Help

50.2 Resetting the ZyWALL

Part VIII: Appendices and Index …..…................................................... 655 Appendix A Product Specifications Appendix B Log Descriptions Appendix C Common Services Appendix D Displaying Anti-Virus Alert Messages in Windows... 707 Appendix E Importing Certificates … 28 ZyWALL USG 1000 Users Guide

List of Figures Figure 297 LAN to WAN, Outbound 200 kbps, Inbound 500 kbps Figure 298 Bandwidth Management Behavior Figure 299 Application Patrol Bandwidth Management Example Figure 300 SIP Any to WAN Bandwidth Management Example . Figure 301 HTTP Any to WAN Bandwidth Management Example . Figure 302 FTP WAN to DMZ Bandwidth Management Example Figure 303 FTP LAN to DMZ Bandwidth Management Example … Figure 304 AppPatrol > General . Figure 305 AppPatrol > Common Figure 306 Application Edit . Figure 307 Application Policy Edit . Figure 308 AppPatrol > Other …. Figure 309 AppPatrol > Other > Edit Figure 310 AppPatrol > Statistics: General Setup Figure 311 AppPatrol > Statistics: Bandwidth Statistics Figure 312 AppPatrol > Statistics: Protocol Statistics Figure 313 ZyWALL Anti-virus Example Figure 314 Anti-X > Anti-Virus > General Figure 315 Anti-X > Anti-Virus > General > Edit Figure 316 Anti-X > Anti-Virus > Setting ….. Figure 317 Anti-X > Anti-Virus > Setting > White List Add Figure 318 Anti-X > Anti-Virus > Setting > Black List Add … Figure 319 Anti-X > Anti-Virus > Signature: Search by Severity . Figure 320 Anti-X > IDP > General … Figure 321 Anti-X > IDP > General > Add Figure 322 Base Profiles Figure 323 Anti-X > IDP > Profile ne re Figure 324 Anti-X > IDP > Profile > Edit : Group View Figure 325 Anti-X > IDP > Profile > Edit > IDP Service Group . Figure 326 Anti-X > IDP > Profile: Query View Figure 327 Query Example Search Criteria Figure 328 Query Example Search Results Figure 329 IP v4 Packet Headers Figure 330 Anti-X > IDP > Custom Signatures Figure 331 Anti-X > IDP > Custom Signatures > Add/Edit Figure 332 Custom Signature Example Pattern 1 Figure 333 Custom Signature Example Pattern 2 Figure 334 Custom Signature Example Patterns 3 and 4 Figure 335 Example Custom Signature Figure 336 Example: Custom Signature in IDP Profile Figure 337 Custom Signature Log …. Figure 338 Anti-X > ADP > General Figure 339 Anti-X > ADP > General > Add. 38 ZyWALL USG 1000 Users Guide

List of Tables Table 125 Anti-X > Anti-Virus > Setting > Black List Add Table 126 Anti-X > Anti-Virus > Signature . Table 127 Anti-X > IDP > General Table 128 Anti-X > IDP > General > Add Table 129 Base Profiles Table 130 Anti-X > IDP > Profile Table 131 Anti-X > IDP > Profile > Group View Table 132 Policy Types Table 133 IDP Service Groups Table 134 Anti-X > IDP > Profile: Query View Table 135 IP v4 Packet Headers Table 136 Anti-X > IDP > Custom Signatures Table 137 Anti-X > IDP > Custom Signatures > Add/Edit Table 138 ZyWALL - Snort Equivalent Terms Table 139 Anti-X > ADP > General Table 140 Anti-X > ADP > General > Add . Table 141 Base Profiles Table 142 Anti-X > ADP > Profile Table 143 ADP > Profile > Traffic Anomaly Table 144 HTTP Inspection and TCP/UDP/ICMP Decoders Table 145 ADP > Profile > Protocol Anomaly Table 146 Anti-X > Content Filter > General Table 147 Anti-X > Content Filter > General > Add Table 148 Anti-X > Content Filter > Filter Profile Table 149 Anti-X > Content Filter > Filter Profile > Add …. Table 150 Anti-X > Content Filter > Filter Profile > Customization Table 151 Anti-X > Content Filter > Cache …. Table 152 Device HA > VRRP Group Table 153 Device HA > VRRP Group > Edit Table 154 Network > Device HA > Synchronize Table 155 Types of User Accounts Table 156 LDAP/RADIUS: Keywords for User Attributes . Table 157 User/Group Table 158 User/Group > User > Edit Table 159 Reserved User Names . Table 160 User/Group > Group …. Table 161 User/Group > Group > Add . Table 162 User/Group > Setting Table 163 User/Group > Setting > Force User Authentication Policy > > Add/Edit . Table 164 Web Configurator for Non-Admin Users Table 165 Object > Address > Address Table 166 Object > Address > Address > Edit … Table 167 Object > Address > Address Group . …. 413

Introducing the ZyWALL This chapter gives an overview of the ZyWALL. It explains the front panel ports, LEDs, introduces the management methods, and lists different ways to start or stop the ZyWALL.

1.1 Overview and Key Default Settings

The ZyWALL is an Internet Security Gateway designed for Small and Medium Businesses (SMB). Its flexible configuration helps network administrators set up the network and enforce security policies efficiently. In addition, the ZyWALL provides excellent throughput, making it an ideal solution for reliable, secure service. The physical ports on the front panel of the ZyWALL are called “gel”, “ge2”, “ge3”, and so on where “ge” stands for Gigabit Ethernet. By default “gel” is mapped to port 1, “ge2” to port 2 and so on. Also, by default “gel” is the LAN interface, “ge2” and “ge3” are combined as the WAN_TRUNK. See Section 50.2 on page 652 for how to use the RESET button. The Ethernet management interface can only be accessed from LAN side by default. The default management IP address is 192.168.1.1; the default login user name and password are “admin” and “1234” respectively. To enable management access from the WAN, log into the web configurator, go to System > WWW, and change the default Deny to Accept in the rule in the Admin Service Control section. You should configure the Network > Interface screens first to establish network connectivity before configuring security features such as firewall, VPN, content filtering, IDP and so on.

1.2 Front Panel LEDs

The following table describes the LEDs. Table 1 Front Panel LEDs

LED COLOR |STATUS |DESCRIPTION

PWR Off The ZyWALL is turned off. Green On The ZyWALL is turned on. Red On There is a hardware component failure. Shut down the device, wait for a few minutes and then restart the device (see Section 1.4 on page 55). If the LED turns red again, then please contact your vendor. SYS Green Off The ZyWALL is not ready or has failed. On The ZyWALL is ready and running. Flashing | The ZyWALL is restarting. AUX Green Off The AUX port is not connected. Flashing | The AUX port is sending or receiving packets. On The AUX port is connected. HDD Green Off Reserved for future use. No hard disk is present. The ZyWALL can run without the hard disk. On The hard disk is present. Flashing | The ZyWALL is accessing the hard disk. P1-P5 Green Off There is no traffic on this port. Flashing | The ZyWALL is sending or receiving packets on this port. Orange | Off There is no connection on this port. On This port has a successful link.

Command-Line Interface (CLI) The CLI allows you to use text-based commands to configure the ZyWALL. You can access it using remote management (for example, SSH or Telnet) or via the console port. See the Command Reference Guide for more information about the CLI. Console Port You can use the console port to manage the ZyWALL. You have to use CLI commands, which are explained in the Command Reference Guide. The default settings for the console port are as follows. Table 2 Managing the ZyWALL: Console Port SETTING VALUE Speed 115200 bps Data Bits 8 Parity None Stop Bit 1 Flow Control Off

1.4 Starting and Stopping the ZyWALL

This section explains some of the ways to start and stop the ZyWALL. These are summarized below. Table 3 Starting and Stopping the ZyWALL METHOD DESCRIPTION Turning on the power button A cold start occurs when you turn on the power to the ZyWALL. The ZyWALL powers up, checks the hardware, and starts the system processes. Rebooting the ZyWALL A warm start (without powering down and powering up again) occurs when you use the Reboot button in the Reboot screen or when you use the reboot command. The ZyWALL writes all cached data to disk, stops the system processes, and then does a warm start. Using the RESET button If you press the RESET button, the ZyWALL sets the configuration to its default values and then reboots. Using the shutdown command The shutdown command writes all cached data to disk and stops the system processes. It does not turn off the power. You have to turn the power off and on manually to start the ZyWALL again. You should use this command before you turn off the ZyWALL. Turning off the power button Power off occurs when you turn off the power to the ZyWALL. The ZyWALL simply turns off. lt does not stop the system processes or write cached data to disk. ZyWALL USG 1000 Users Guide

It is recommended you use the shutdown command before turning off the ZyWALL. When you apply configuration files or running shell scripts, the ZyWALL does not stop or start the system processes. However, you might lose access to network resources temporarily while the ZyWALL is applying configuration files or running shell scripts.

Features and Applications This chapter introduces the main features and applications of the ZyWALL.

The ZyWALL'Ss security features include VPN, firewall, anti-virus, content filtering, IDP (intrusion Detection and Prevention), ADP (Anomaly Detection and Protection), and certificats. It also provides bandwidth management, NAT, port forwarding, policy routing, DHCP server and many other powerful features. The rest of this section provides more information about the features of the ZyWALL. High Availability To ensure the ZyWALL provides reliable, secure Internet access, set up one or more of the following: + Multiple WAN ports and configure load balancing between these ports + _ A backup Internet connection + A backup ZyWALL in the event the master ZyWALL fails (device HA). Virtual Private Networks (VPN) Use IPSec, SSL, or L2TP VPN to provide secure communication between two sites over the Internet or any insecure network that uses TCP/IP for communication. The ZyWALL also offers hub-and-spoke IPSec VPN. Flexible Security Zones Many security settings are made by zone, not by interface, port, or network. As a result, it is much simpler to set up and to change security settings in the ZyWALL. You can create or remove zones, and you can assign each network, VLAN, or interface to any zone. Firewall The ZyWALL'Ss firewall is a stateful inspection firewall. The ZyWALL restricts access by screening data packets against defined access rules. It can also inspect sessions. For example, traffic from one zone is not allowed unless it is initiated by a computer in another zone first. ZyWALL USG 1000 Users Guide 57

Chapter 2 Features and Applications

intrusion Detection and Prevention (IDP) IDP (intrusion Detection and Protection) can detect malicious or suspicious packets and respond instantaneously. It detects pattern-based attacks in order to protect against network- based intrusions. See Section 29.8.2 on page 427 for a list of attacks that the ZyWALL can protect against. You can also create your own custom IDP rules. Anomaly Detection and Prevention (ADP) ADP (Anomaly Detection and Prevention) can detect malicious or suspicious packets and respond instantaneously. It can detect: + Anomalies based on violations of protocol standards (RFCs — Requests for Comments) + Abnormal flows such as port scans. The ZyWALL’s ADP protects against network-based intrusions. See Section 30.8 on page 450 and Section 30.9 on page 456 for more on the kinds of attacks that the ZyWALL can protect against. You can also create your own custom ADP rules. Bandwidth Management Bandwidth management allows you to allocate network resources according to defined policies. This policy-based bandwidth allocation helps your network to better handle applications such as Internet access, e-mail, Voice-over-IP (VoIP), video conferencing and other business-critical applications. Content Filter Content filtering allows schools and businesses to create and enforce Internet access policies tailored to the needs of the organization. You can also subscribe to category-based content filtering that allows your ZyWALL to check web sites against an external database of dynamically-updated ratings of millions of web sites. You then simply select categories to block or monitor, such as pornography or racial intolerance, from a pre-defined list. Anti-Virus Scanner With the anti-virus packet scanner, your ZyWALL scans files transmitting through the enabled interfaces into the network. The ZyWALL helps stop threats at the network edge before they reach the local host computers.

The following is the key used to describe the packet flow in the ZyWALL. Table 4 Packet Flow Key Ethernet The interface on which the packet is received or sent VLAN Virtual LAN Encap The PPPOE or PPTP encapsulation used ALG Application Layer Gateway 58 ZyWALL USG 1000 Users Guide

Chapter 2 Features and Applications

Application Classifier is the Application Protocol (AP) layer-7 classifier. DNAT Destination NAT Routing Routing includes policy routes, interface routing, static routes and load balancing for example.

Firewall (Through ZyWALL) zFW Firewall (To ZyWALL) IDP Intrusion Detection & Protection ADP Anomaly Detection and Protection

2.2.2 Interface to Interface (To/From ZyWALL)

To: Ethernet -> VLAN -> Encap -> ALG -> AC -> DNAT -> Routing -> zFW -> ADP -> RM From: RM -> Routing -> BWM -> Encap -> VLAN -> Ethernet

2.2.3 Interface to Interface (From VPN Tunnel)

This example shows the flow from a VPN tunnel though the ZyWALL, not to the ZyWALL or to another VPN tunnel (VPN concentrator). Ethernet -> VLAN -> Encap -> ALG -> AC -> DNAT-> Routing -> zFW -> IPSec D -> ALG -> AC -> DNAT-> Routing -> FW -> AC -> IDP -> AV -> AP -> CF ->-> SNAT -> BWM- > Encap -> VLAN -> Ethernet

2.2.4 Interface to Interface (To VPN Tunnel)

This example shows the flow to a VPN tunnel from a source other than the ZyWALL or another VPN tunnel (VPN concentrator). ZyWALL USG 1000 Users Guide

Chapter 2 Features and Applications

These are some example applications for your ZyWALL. See also Chapter 6 on page 125 for configuration tutorial examples.

2.3.1 VPN Connectivity

Set up VPN tunnels with other companies, branch offices, telecommuters, and business travelers to provide secure access to your network. You can also set up additional connections to the Internet to provide better service. Figure 3 Applications: VPN Connectivity

2.3.2 SSL VPN Network Access

You can configure the ZyWALL to provide SSL VPN network access to remote users. There are two SSL VPN network access modes: reverse proxy and full tunnel.

2.3.2.1 Reverse Proxy Mode

In reverse proxy mode, the ZyWALL is a proxy that acts on behalf of the local network servers (such as your web and mail servers). As the final destination, the ZyWALL appears to be the server to remote users. This provides an added layer of protection for your internal servers. 60 ZyWALL USG 1000 Users Guide

Chapter 2 Features and Applications

With reverse proxy mode, remote users can easily access any web-based applications on the local network by clicking on links or entering the provided URL. You do not have to install additional client software on the remote user computers for access. Figure 4 Network Access Mode: Reverse Proxy ñ BG, aies | VB File Store |

2.3.2.2 Full Tunnel Mode

In full tunnel mode, a virtual connection is created for remote users with private IP addresses in the same subnet as the local network. This allows them to access network resources in the same way as if they were part of the internal network. Figure 5 Network Access Mode: Full Tunnel Mode AN (182.168.19 veut LAN (82.168.120 RS ———— Sn) —, esse appiestion Œ ©: Non-vieb FleSire |

2.3.3 User-Aware Access Control

Set up security policies that restrict access to sensitive information and shared resources based on the user who is trying to access it. ZyWALL USG 1000 Users Guide

Chapter 2 Features and Applications

Set up multiple connections to the Internet on the same port, or set up multiple connections on different ports. In either case, you can balance the loads between them. Figure 7 Applications: Multiple WAN Interfaces Internet Internet

Set up an additional ZyWALL as a backup gateway to ensure the default gateway is always available for the network. 62 ZyWALL USG 1000 Users Guide

Chapter 2 Features and Applications

Figure 8 Applications: Device HA

Chapter 2 Features and Applications

In order to use the web configurator, you must + Use Internet Explorer 6.0 or later, Netscape Navigator 7.2 or later, or Firefox 1.0.7 or later + _Allow pop-up windows (blocked by default in Windows XP Service Pack 2) + _Enable JavaScripts (enabled by default) + Enable Java permissions (enabled by default) + Enable cookies The recommended screen resolution is 1024 x 768 pixels.

3.2 Web Configurator Access

1 Make sure your ZyWALL hardware is properly connected. See the Quick Start Guide. 2 Open your web browser, and go to http://192.168.1.1. By default, the ZyWALL automatically routes this request to its HTTPS server, and it is recommended to keep this setting. The Login screen appears. ZyWALL USG 1000 Users Guide 65

igure 9 Login Screen Figure 10 Update Admin Info Screen 3 Type the user name (default: “admin”) and password (default: “1234”). If your account is configured to use an ASAS authentication server, use the OTP (One- Time Password) token to generate a number. Enter it in the One-Time Password field. The number is only good for one login. You must use the token to generate a new number the next time you log in. 4 Click Login. If you logged in using the default user name and password, the Update Admin Info screen (Figure 10 on page 66) appears. Otherwise, the main screen (Figure 11 on page 67) appears.

5 The screen above appears every time you log in using the default user name and default password. If you change the password for the default user account, this screen does not appear anymore. Follow the directions in this screen. If you change the default password, the Login screen (Figure 9 on page 66) appears after you click Apply. If you click Ignore, the main screen appears. Figure 11 Main Screen Device Information System Status Systom Ham: Mcéal Name! serai dumber: MAG address Range! Firmnare Version: Virtuol Server HTTP Redirect CPU Ueage: aiG «| memory usage: k flash sage Active Sessions urs1900 à 2yVaLL USG 2000 O1 30h-12194196 à 84

As illustrated in Figure 11 on page 67, the main screen is divided into these parts: A - title bar B - navigation panel C - main window D - status bar

The title bar provides some icons in the upper right corner. ZyWALL USG 1000 Users Guide

The icons provide the following functions. Table 5 Title Bar: Web Configurator Icons ICON DESCRIPTION | Help: Click this icon to open the help page for the current screen. Wizards: Click this icon to open one of the web configurator wizards. See Chapter 4 on page 75 for more information. Console: Click this icon to open the console in which you can use the command line interface (CLI). Site Map: Click this icon to display the site map for the web configurator. You can use the site map to go directly to any menu item or any tab in the web configurator. About: Click this icon to display basic information about the ZyWALL. Logout: Click this icon to log out of the web configurator.

3.3.2 Navigation Panel

Use the menu items on the navigation panel to open screens to configure ZyWALL features. The following tables describe each menu item. Table 6 Navigation Panel Summary

Status Use this screen to look at the ZyWALL's general device information, system status, system resource usage, licensed service status, and interface status. Licensing Registration | Registration Use this screen to register the device and activate trial services. Service Use this screen to look at the licensed service status and to upgrade licensed services. Update IDP/AppPatrol Use this screen to schedule IDP signature updates and to update signature information immediately. System Protect Use this screen to schedule ADP signature updates and to update signature information immediately. Anti-Virus Use this screen to schedule anti-virus signature updates and to update signature information immediately. Network Interface Interface Use this screen to see information about all of the ZyWALL's interfaces and Summary their connection status. Ethernet Use this screen to manage Ethernet interfaces and virtual Ethernet interfaces. Port Grouping Use this screen to configure physical port groups. VLAN Use this screen to create and manage VLAN interfaces and virtual VLAN interfaces. Bridge Use this screen to create and manage bridges and virtual bridge interfaces. PPP0E/PPTP Use this screen to create and manage PPPOE/PPTP interfaces. Auxiliary Use this screen to manage the AUX port. Trunk Use this screen to create and manage trunks for load balancing and link HA. 68 ZyWALL USG 1000 Users Guide

Table 6 Navigation Panel Summary (continued)

Routing Policy Route Use this screen to create and manage routing policies. Static Route Use this screen to create and manage IP static routing information. RIP Use this screen to configure device-level RIP settings. OSPF Use this screen to configure device-level OSPF settings, including areas and virtual links. Zone Use this screen to configure zones used to define various policies. DDNS Use this screen to define and manage domain names and DDNS servers. Virtual Use this screen to set up and manage port forwarding rules. Server HTTP Use this screen to set up and manage HTTP redirection rules. Redirect ALG Use this screen to configure SIP, H.323, and FTP pass-through settings. Firewall Use this screen to create and manage level-3 traffic rules. VPN VPN Connection | Use this screen to configure IPSec tunnels. IPSec VPN | VPN Connection | Use this screen to configure IPSec tunnels. VPN Gateway Use this screen to configure IKE tunnels. Concentrator Use this screen to configure VPN concentrators (hub-and-spoke VPN). SA Monitor Use this screen to monitor current IPSec VPN tunnels. SSL VPN Access Privilege | Use this screen to configure SSL VPN access rights for users and groups. Connection Use this screen to monitor current SSL VPN connection. Monitor Global Setting Use this screen to configure the ZyWALL's SSL VPN settings that apply to all connections. L2TP VPN L2TP Over IPSec | Use this screen to configure L2TP Over IPSec VPN settings. Session Monitor | Use this screen to monitor current L2TP Over IPSec VPN sessions. AppPatrol General Use this screen to enable or disable traffic management by application and see registration and signature information. Common Use this screen to manage traffic of the most commonly used web, file transfer and e-mail protocols. Instant Use this screen to manage instant messenger traffic. Messenger Peer to Peer Use this screen to manage peer-to-peer traffic. VolP Use this screen to manage VolP traffic. Streaming Use this screen to manage streaming traffic. Other Use this screen to manage other kinds of traffic. Statistics Use this screen to view bandwidth usage and traffic statistics for the protocols that the ZyWALL is managing. Anti-X Anti-Virus Summary Use this screen to activate AV scanning on the interface(s), specify actions when a virus is detected, and view registration and signature information. Setting Use this screen to configure AV settings like the white and black lists. Signature Use these screens to search for signatures by signature name or attributes and configure how the ZyWALL uses them. ZyWALL USG 1000 Users Guide

Table 6 Navigation Panel Summary (continued)

IDP General Use this screen to look at and manage IDP bindings. Profile Use this screen to create and manage IDP profiles. Custom Use this screen to create, import, or export custom signatures. Signatures ADP General Use this screen to look at and manage ADP bindings. Profile Use this screen to create and manage ADP profiles. Content General Use this screen to create and manage content filter policies. Filter Filtering Profile Use this screen to create and manage the detailed filtering rules for content filtering policies. Cache Use this screen to manage the URL cache in the ZyWALL. Device HA VRRP Group Use this screen to define and configure virtual groups of redundant routers. Synchronize Use this screen to manage synchronization of ZyWALL configuration between master routers and backup routers in virtual groups of redundant routers. Object User/Group | User Use this screen to create and manage users. Group Use this screen to create and manage groups of users. Setting Use this screen to manage default settings for all users, general settings for user sessions, and rules to force user authentication. Address Address Use this screen to create and manage host, range, and network (subnet) addresses. Address Group Use this screen to create and manage groups of addresses. Service Service Use this screen to create and manage TCP and UDP services. Service Group Use this screen to create and manage groups of services. Schedule Use this screen to create one-time and recurring schedules. AAA Server | Active Directory- | Use this screen to configure the default Active Directory settings. Default Active Directory- | Use this screen to create and manage groups of Active Directory servers. Group LDAP-Default Use this screen to configure the default LDAP settings. LDAP-Group Use this screen to create and manage groups of LDAP servers. RADIUS-Default | Use this screen to configure the default RADIUS settings. RADIUS-Group | Use this screen to create and manage groups of RADIUS servers. Auth. Use this screen to create and manage ways of authenticating users. Method Certificate My Certificates Use this screen to create and manage the ZyWALL's certificates. Trusted Use this screen to import and manage certificates from trusted sources. Certificates ISP Account Use this screen to create and manage ISP account information for PPPOE/ PPTP interfaces. SSL Use this screen to create SSL web application or file sharing objects. Application System

Table 6 Navigation Panel Summary (continued)

Host Name Use this screen to configure the system and domain name for the ZyWALL. Date/Time Use this screen to configure the current date, time, and time zone in the ZyWALL. Console Use this screen to set the console speed. Speed DNS Use this screen to configure the DNS server and address records for the ZyWALL. WWW Use this screen to configure HTTP, HTTPS, and general authentication. SSH Use this screen to configure the SSH server and SSH service settings for the ZyWALL. TELNET Use this screen to configure the telnet server settings for the ZyWALL. FTP Use this screen to configure the FTP server settings for the ZyYWALL. SNMP Use this screen to configure SNMP communities and services. Dial-in Mgmt. Use this screen to configure settings for an out of band management connection through a modem connected to the AUX port. Vantage Use this screen to configure and allow your ZyWALL to be managed by the CNM Vantage CNM server. Language Use this screen to select the language of the ZyWALL's web configurator screens. Maintenance File Manager | Configuration File | Use this screen to manage and upload configuration files for the ZyWALL. Firmware Use this screen to look at the current firmware version and to upload Package fimware. Shell Script Use this screen to manage and run shell script files for the ZyWALL. Log View Log Use this screen to look at log entries. Log Setting Use this screen to configure the system log, e-mail logs, and remote syslog servers. Report Traffic Use this screen to collect traffic information and display basic reports about it. Session Use this screen to display the status of all current sessions. Anti-Virus Use this screen to collect and display statistics on the viruses that the ZyWALL has detected. IDP Use this screen to collect and display statistics on the intrusions that the ZyWALL has detected. Diagnostics Use this screen to have the ZyWALL collect diagnostic information. Reboot Use this screen to restart the ZyWALL.

The main window shows the screen you select in the menu. It is discussed in the rest of this document. Right after you log in, the Status screen is displayed. See Chapter 7 on page 157 for more information about the Status screen. ZyWALL USG 1000 Users Guide

Check the message bar when you click Apply or OK to verify that the configuration has been updated. Figure 12 Message Bar

3.3.4.1 Warning Messages

Click the up arrow to view the ZyWALL'Ss current warning messages. These warning messages display in a popup window, such as the following. Figure 13 Warning Messages Refresh Now Clear Waming Message

Click Refresh Now to update the screen. Close the popup window when you are done with it. Click Clear Warning Message to remove the current warning messages from the window.

3.3.4.2 CLI Messages

Click CLI to look at the CLI commands sent by the web configurator. These commands appear in a popup window, such as the following. 72 ZyWALL USG 1000 Users Guide

Figure 14 CLI Messages Change Display Style Refresh Now ====== Start CLI command === [0] show fqan [1] show version [2] show system uptime [31 show interface all [4] show zone binding-iface [5] show service-register status all [6] show users all [7] show mac [81 show cpu status [8] show mem status [10] show idp signatures version

Click Change Display Style to show or hide the index numbers for the commands (the commands are more convenient to copy and paste without the index numbers). Click Refresh Now to update the screen. For example, if you just enabled a particular feature, you can look at the commands the web configurator generated to enable it. Close the popup window when you are done with it. See the Command Reference Guide for information about the commands. ZyWALL USG 1000 Users Guide 73

Wizard Setup This chapter provides information on configuring the Wizard setup screens in the web configurator. See the feature-specific chapters in this User’s Guide for background information. 41 Wizard Setup Overview paf Use the wizards only for initial configuration starting from the default configuration. The web configurator's setup wizards help you configure Internet and VPN connection settings. Æ Changes you make in an installation or VPN wizard may not be applied if you have already changed the ZyWALL's configuration. In the ZyWALL web configurator, click the Wizard icon EQ to open the Wizard Setup Welcome screen. The following summarizes the wizards you can select:

+ INSTALLATION SETUP, ONE ISP

Click this link to open a wizard to set up a single Internet connection for Gigabit Ethernet port 2. This wizard creates matching ISP account settings in the ZyWALL if you use PPPOE or PPTP. See Section 4.2 on page 76.

+ INSTALLATION SETUP, TWO ISP

Click this link to open a wizard to set up Internet connections for Gigabit Ethernet (ge) interfaces 2 and 3. See Section 4.5 on page 93. You can connect one interface to one ISP (or network) and connect the other to a second ISP (or network). You can use the second WAN connection for load balancing to increase overall network throughput or as a backup to enhance network reliability (see Section 11.3 on page 219 for more on load balancing). This wizard creates matching ISP account settings in the ZyWALL if you use PPPOE or PPTP. This wizard also creates a WAN trunk. + VPN SETUP ZyWALL USG 1000 Users Guide 75

Use VPN SETUP to configure a VPN connection. See Section 4.6 on page 95. Figure 15 Wizard Setup Welcome Welcome to the Z

4.2 Installation Setup, One ISP

The wizard screens vary depending on what encapsulation type you use. Refer to information provided by your ISP to know what to enter in each field. Leave a field blank if you don’t have that information. Æ Enter the Internet access information exactly as your ISP gave it to you. 76 ZYWALL USG 1000 Users Guide

Figure 16 Internet Access: Step 1 STEP STEP-2-+STEP-3-—+ STEP 4-—+—STEP-5—+—STEP 6 fs internet Access WAN Interface: Zone: 1P Address Assignment: EEE] gez [an =] The following table describes the labels in this screen. Table 7 Internet Access: Step 1 LABEL DESCRIPTION ISP Parameters Encapsulation Choose the Ethernet option when the WAN port is used as a regular Ethernet. Otherwise, choose PPPOE or PPTP for a dial-up connection according to the information from your ISP. WAN IP Address Assignments WAN Interface This is the interface you are configuring for Internet access. Zone Select the security zone to which you want this interface and Internet connection to belong. IP Address Select Auto If your ISP did not assign you a fixed IP address. Assignment Select Static If the ISP assigned a fixed IP address. Next Click Next to continue.

4.3 Step 1 Internet Access

Encapsulation: Choose the Ethernet option when the WAN port is used as a regular Ethernet. Otherwise, choose PPPoE or PPTP for a dial-up connection according to the information from your ISP. WAN Interface: This is the interface you are configuring for Internet access. Zone: Select the security zone to which you want this interface and Internet connection to belong. ZyWALL USG 1000 Users Guide 77

IP Address Assignment: Select Auto If your ISP did not assign you a fixed IP address. Select Static If the ISP assigned a fixed IP address.

4.3.1 Ethernet: Auto IP Address Assignment

If you select Auto as the IP Address Assignment in the previous screen, the following screen displays. Click Next to apply the configuration settings. Figure 17 Ethernet Encapsulation: Auto: Finish

You have set up your ZyWALL to access the Internet. Æ If you have not already done so, you can register your ZyWALL with myZyXEL.com and activate trials of services like IDP. You can click Next and use the following screen to perform a basic registration (see Section 44 on page 91). If you want to do a more detailed registration or manage your account details, click myZyXEL.com. Alternatively, click Close to exit the wizard.

4.3.2 Ethernet: Static IP Address Assignment

If you select Static as the IP Address Assignment, the following screen displays. 78 ZYWALL USG 1000 Users Guide

Figure 18 Ethernet Encapsulation: Static fa internet À Encapsulation Ethernet WAN Interface Zone IP Address 1P Subnet Mask Gateway IP Address First DNS Server Second DNS Server The following table describes the labels in this screen. Table 8 Ethernet Encapsulation: Static LABEL DESCRIPTION ISP Parameters Encapsulation This displays the type of Internet connection you are configuring. WAN IP Address Assignments WAN Interface This displays the identity of the interface you configure to connect with your ISP. Zone This field displays to which security zone this interface and Internet connection will belong. IP Address Enter the IP address that your ISP gave you. This should be a static, public IP address. IP Subnet Mask | Enter the subnet mask for the IP address. Gateway IP Enter the IP address of the router through which this WAN connection will send Address traffic (the default gateway). First DNS Server | DNS (Domain Name System) is for mapping a domain name to its corresponding Second DNS IP address and vice versa. The DNS server is extremely important because without Server it, you must know the IP address of a computer before you can access it. The ZyWALL uses a system DNS server (in the order you specify here) to resolve domain names for VPN, DDNS and the time server. Enter the DNS server IP addresses. Next Click Next to continue. The ZyWALL applies the configuration settings. ZyWALL USG 1000 Users Guide 79

You do not configure this screen if you selected Auto as the IP Address Assignment in the previous screen. Enter the Internet access information exactly as given to you by your ISP. WAN Interface: This is the number of the interface that will connect with your ISP. Zone: This is the security zone to which this interface and Internet connection will belong. IP Address: Enter your (static) public IP address. IP Subnet Mask: Enter the subnet mask for this WAN connection's IP address. Gateway IP Address: Enter the IP address of the router through which this WAN connection will send traffic (the default gateway). DNS Server: The Domain Name System (DNS) maps a domain name to an IP address and vice versa. Enter a DNS server's IP address(es). The ZyWALL uses these (in the order you specify here) to resolve domain names for VPN, DDNS and the time server. Figure 19 Ethernet Encapsulation: Static: Finish — —— PAN-STEP-2-+-STEP-3 + STEP A4—+-STEP-S + STEP-6 ff Internet Access

Second DNS Server 10.004 mYZYKEL.com You have set up your ZyWALL to access the Internet. If you have not already done so, you can register your ZyWALL with myZyXEL.com and activate trials of services like IDP. ZyWALL USG 1000 Users Guide

You can click Next and use the following screen to perform a basic registration (see Section 44 on page 91). If you want to do a more detailed registration or manage your account details, click myZyXEL.com. Alternatively, click Close to exit the wizard.

4.3.4 PPPOE: Auto IP Address Assignment

If you select Auto as the IP Address Assignment in the previous screen, the following screen displays after you click Next. Figure 20 PPPOE Encapsulation: Auto

STEPH STEP 2SSTE SFEP-4 STE) P-

fa internet Access Encapsulation Service Name User Name Password Retype to Confirm M Nailed-up Idle Timeout WAN Interface Zone 1P Address PPPOE optional) The following table describes the labels in this screen. Table 9 PPPOE Encapsulation: Auto LABEL DESCRIPTION ISP Parameters Encapsulation This displays the type of Internet connection you are configuring. Service Name Type the PPPOE service name given to you by your ISP. PPPOE uses a service name to identify and reach the PPPOE server. You can use alphanumeric and - _@$./ characters, and it can be up to 64 characters long. User Name Type the user name given to you by your ISP. You can use alphanumeric and - _@$./ characters, and it can be up to 31 characters long. Password Type the password associated with the user name above. Use up to 64 ASCII characters except the [] and ?. This field can be blank. Retype to Type your password again for confirmation. Confirm Nailed-Up Select Naïiled-Up if you do not want the connection to time out. ZyWALL USG 1000 Users Guide

Table 9 PPPOE Encapsulation: Auto (continued) LABEL DESCRIPTION Idle Timeout Type the time in seconds that elapses before the router automatically disconnects from the PPPOE server. The default time is 100 seconds. WAN IP Address Assignments WAN Interface This displays the identity of the interface you configure to connect with your ISP. Zone This field displays to which security zone this interface and Internet connection will belong. IP Address The ISP will assign your WAN IP address automatically Next Click Next to continue. The ZyWALL applies the configuration settings. Figure 21 PPPOE Encapsulation: Auto: Finish STEP1 * STEP? ff Internet Access

Encapsulation Service Name User Name Nailed-Up Idle TI 1P Assignment 1P Address 1P Subnet Mask Gateway IP Address mYZYKEL.com You have set up your ZyWALL to access the Internet. If you have not already done so, you can register your ZyWALL with myZyXEL.com and activate trials of services like IDP. You can click Next and use the following screen to perform a basic registration (see Section 44 on page 91). If you want to do a more detailed registration or manage your account details, click myZyXEL.com. Alternatively, click Close to exit the wizard.

4.3.5 PPPOE: Static IP Address Assignment

If you select Static as the IP Address Assignment, the following screen displays.

Figure 22 PPPOE Encapsulation: Static

SFEP-1=STEP-2: STEP-3-+SFEP4

Second DNS Server 00.08] The following table describes the labels in this screen. Table 10 PPPOE Encapsulation: Static LABEL DESCRIPTION ISP Parameters Encapsulation This displays the type of Internet connection you are configuring. Service Name Type the PPPOE service name given to you by your ISP. PPPOE uses a service name to identify and reach the PPPOE server. You can use alphanumeric and - _€$./ characters, and it can be up to 64 characters long. User Name Type the user name given to you by your ISP. You can use alphanumeric and - _@$./ characters, and it can be up to 31 characters long. Password Type the password associated with the user name above. Use up to 64 ASCII characters except the [] and ?. This field can be blank. Retype to Type your password again for confirmation. Confirm Nailed-Up Select Naïiled-Up if you do not want the connection to time out. Idle Timeout Type the time in seconds that elapses before the router automatically disconnects from the PPPOE server. The default time is 100 seconds. WAN IP Address Assignments WAN Interface This displays the identity of the interface you configure to connect with your ISP. Zone This field displays to which security zone this interface and Internet connection will belong. IP Address Enter your WAN IP address in this field. DNS (Domain Name System) is for mapping a domain name to its corresponding IP address and vice versa. The DNS server is extremely important because without it, you must know the IP address of a computer before you can access it. The ZyWALL uses a system DNS server (in the order you specify here) to resolve domain names for VPN, DDNS and the time server. ZyWALL USG 1000 Users Guide 83

Table 10 PPPOE Encapsulation: Static (continued) LABEL DESCRIPTION First DNS Server | Enter the DNS server's IP address(es) in the field(s) to the right. Second DNS Leave the field as 0.0.0.0 if you do not want to configure DNS servers. If you do not Server configure a DNS server, you must know the IP address of a machine in order to access it. Next Click Next to continue.

4.3.6 Step 2 Internet Access PPPOE

Æ Enter the Internet access information exacily as given to you by your ISP.

4.3.6.1 ISP Parameters

Type the PPPOE Service Name from your service provider. Type the User Name given to you by your ISP. Type the Password associated with the user name. Select Nailed-Up if you do not want the connection to time out. Otherwise, type the Idle Timeout in seconds that elapses before the router automatically disconnects from the PPPOoE server.

4.3.6.2 WAN IP Address Assignments

You do not configure this section if you selected Auto as the IP Address Assignment in the previous screen. WAN Interface: This is the number of the interface that will connect with your ISP. Zone: This is the security zone to which this interface and Internet connection will belong. IP Address: Enter your (static) public IP address. DNS Server: The Domain Name System (DNS) maps a domain name to an IP address and vice versa. Enter a DNS server's IP address(es). The ZyWALL uses these (in the order you specify here) to resolve domain names for VPN, DDNS and the time server. ZyWALL USG 1000 Users Guide

You have set up your ZyWALL to : Static: Finish STEP ff Internet Access Encapsulation Service Name User Name First DNS Server Second DNS Server access the Internet. » SIEP2 » STEP

myZYKEL.com If you have not already done so, you can register your ZyWALL with myZyXEL.com and activate trials of services like IDP. You can click Next and use the following screen to perform a basic registration (see Section 44 on page 91). If you want to do a more detailed registration or manage your account details, click myZyXEL.com. Alternatively, click Close to exit the wizard.

4.3.7 PPTP: Auto IP Address Assignment

If you select Auto as the IP Address Assignment in the previous screen, the following screen displays. ZyWALL USG 1000 Users Guide

Zone The following table describes the labels in this screen. Table 11 PPTP Encapsulation: Auto LABEL DESCRIPTION ISP Parameters Encapsulation This displays the type of Internet connection you are configuring. User Name Type the user name given to you by your ISP. You can use alphanumeric and - _@$./ characters, and it can be up to 31 characters long. Password Type the password associated with the user name above. Use up to 64 ASCII characters except the [] and ?. This field can be blank. Retype to Confirm Type your password again for confirmation. Nailed-Up Select Nailed-Up if you do not want the connection to time out. Idle Timeout Type the time in seconds that elapses before the router automatically disconnects from the PPTP server. PPTP Configuration Base Interface This displays the identity of the Ethernet interface you configure to connect with a modem or router. Base IP Address Type the (static) IP address assigned to you by your ISP. IP Subnet Mask Type the subnet mask assigned to you by your ISP (if given). Server IP Type the IP address of the PPTP server. ZyWALL USG 1000 Users Guide

Table 11 PPTP Encapsulation: Auto (continued) LABEL DESCRIPTION Connection ID Enter the connection ID or connection name in this field. It must follow the "c:id" and "n:name”" format. For example, C:12 or N:My ISP. This field is optional and depends on the requirements of your DSL modem. You can use alphanumeric and -_: characters, and it can be up to 31 characters long. WAN IP Address Assignments WAN Interface This displays the identity of the interface you configure to connect with your ISP. Zone This field displays to which security zone this interface and Internet connection will belong. IP Address Enter your WAN IP address in this field. DNS (Domain Name computer before you here) to resolve dom System) is for mapping a domain name to its corresponding IP address and vice versa. The DNS server is extremely important because without it, you must know the IP address of a can access it. The ZyWALL uses a system DNS server (in the order you specify ain names for VPN, DDNS and the time server. First DNS Server Enter the DNS server's IP address(es) in the field(s) to the right. Second DNS Leave the field as 0.0.0.0 if you do not want to configure DNS servers. If you do Server not configure a DNS server, you must know the IP address of a machine in order to access it. Next Click Next to continue. The ZyWALL applies the configuration settings. Figure 25 PPTP Encapsulation: Auto: nish

Æ If you have not already done so, you can register your ZyWALL with myZyXEL.com and activate trials of services like IDP. You can click Next and use the following screen to perform a basic registration (see Section 44 on page 91). If you want to do a more detailed registration or manage your account details, click myZyXEL.com. Alternatively, click Close to exit the wizard.

4.3.8 PPTP: Static IP Address Assignment

If you select Static as the IP Address Assignment, the following screen displays. Figure 26 PPTP Encapsulation: Static TEP-1-+ STEP PR STEP- STEP Ar STEP STEP fa Internet Access Encapsulation PPTP User Name Password Retype to Confirm M Nailed-Up Idle Timeout Base Interface Base IP Address 1P Subnet Mask Server IP Connection ID {optional} The following table describes the labels in this screen. Table 12 PPTP Encapsulation: Static LABEL DESCRIPTION ISP Parameters Encapsulation This displays the type of Internet connection you are configuring.

Table 12 PPTP En capsulation: Static (continued) LABEL DESCRIPTION User Name Type the user name given to you by your ISP. You can use alphanumeric and - _@$./ characters, and it can be up to 31 characters long. Password Type the password associated with the user name above. Use up to 64 ASCII characters except the [] and ?. Retype to Confirm Type your password again for confirmation. Nailed-Up Select Nailed-Up if you do not want the connection to time out. Idle Timeout Type the time in seconds that elapses before the router automatically disconnects from the PPTP server. PPTP Configuration Base Interface This displays the identity of the Ethernet interface you configure to connect with a modem or router. Base IP Address Type the (static) IP address assigned to you by your ISP. IP Subnet Mask Type the subnet mask assigned to you by your ISP (if given). Server IP Type the IP address of the PPTP server. Connection ID Enter the connection ID or connection name in this field. It must follow the "c:id" and "n'name" format. For example, C:12 or N:My ISP. This field is optional and depends on the requirements of your DSL modem. You can use alphanumeric and -_: characters, and it can be up to 31 characters long. This field can be blank. WAN IP Address Assignments WAN Interface This displays the identity of the interface you configure to connect with your ISP. Zone This field displays to which security zone this interface and Internet connection will belong. IP Address Enter your WAN IP address in this field. DNS (Domain Name computer before you versa. The DNS server is extremely important because without it, you must know the IP address of a here) to resolve domain names for VPN, DDNS and the time server. System) is for mapping a domain name to its corresponding IP address and vice can access it. The ZyWALL uses a system DNS server (in the order you specify First DNS Server Enter the DNS server's IP address(es) in the field(s) to the right. Second DNS Leave the field as 0.0.0.0 if you do not want to configure DNS servers. If you do Server not configure a DNS server, you must know the IP address of a machine in order to access it. Next Click Next to continue.

4.3.9 Step 2 Internet Access PPTP

paf Enter the Internet access information exacily as given to you by your ISP.

4.3.9.1 ISP Parameters

Type the User Name given to you by your ISP. ZyWALL USG 1000 Users Guide 89

Type the Password associated with the user name. Select Nailed-Up if you do not want the connection to time out. Otherwise, type the Idle Timeout in seconds that elapses before the router automatically disconnects from the PPTP server.

4.3.9.2 PPTP Configuration

Base Interface: This is the identity of the Ethernet interface you configure to connect with a modem or router. Type a Base IP Address (static) assigned to you by your ISP. Type the IP Subnet Mask assigned to you by your ISP (if given). Server IP: Type the IP address of the PPTP server. Type a Connection ID or connection name. It must follow the “c:id” and “n:name” format. For example, C:12 or N:My ISP. This field is optional and depends on the requirements of your broadband modem or router.

4.3.9.3 WAN IP Address Assignments

You do not configure this section if you selected Auto as the IP Address Assignment in the previous screen. WAN Interface: This is the connection type on the interface you are configuring to connect with your ISP. Zone: This is the security zone to which this interface and Internet connection will belong. IP Address: Enter your (static) public IP address. DNS Server: The Domain Name System (DNS) maps a domain name to an IP address and vice versa. Enter a DNS server's IP address(es). The ZyWALL uses these (in the order you specify here) to resolve domain names for VPN, DDNS and the time server. The ZyWALL applies the configuration settings. Figure 27 PPTP Encapsulation: Static: Finish É—STEP4-STEP 2 ff Internet Access

You have set up your ZyWALL to access the Internet. If you have not already done so, you can register your ZyWALL with myZyXEL.com and activate trials of services like IDP. You can click Next and use the following screen to perform a basic registration (see Section

4.4 on page 91). If you want to do a more detailed registration or manage your account details,

click myZyXEL.com. Alternatively, click Close to exit the wizard.

4.4 Device Registration

Use this screen to register your ZyWALL with myZXEL.com and activate trial periods of subscription security features if you have not already done so. You must be connected to the Internet to register. This screen displays a read-only user name and password if the ZyWALL is already registered. It also shows which trial services are activated (if any). You can still select the unchecked trial service(s) to activate it after registration. Use the Registration > Service screen to update your service subscription status. ZyWALL USG 1000 Users Guide 91

fs Device Registration fs Trial Service Activation M10P/AppPatrol M Sontent Filter The following table describes the labels in this screen. Table 13 Registration LABEL DESCRIPTION Device Registration If you select existing myZyXEL.com account, only the User Name and Password fields are available. new myZyXEL.com account If you haven't created an account at myZyXEL.com, select this option and configure the following fields to create an account and register your ZyWALL. existing myZyXEL.com account If you already have an account at myZyXEL.com, select this option and enter your user name and password in the fields below to register your ZyWALL. UserName Enter a user name for your myZyXEL.com account. The name should be from six to 20 alphanumeric characters (and the underscore). Spaces are not allowed. Check Click this button to check with the myZyXEL.com database to verify the user name you entered has not been used. Password Enter a password of between six and 20 alphanumeric characters (and the underscore). Spaces are not allowed. Confirm Password Enter the password again for confirmation. E-Mail Address Enter your e-mail address. You can use up to 80 alphanumeric characters (periods and the underscore are also allowed) without spaces. Country Code Select your country from the drop-down box list. Trial Service Activation You can try a trial service subscription. After the trial expires, you can buy an iCard and enter the license key in the Registration Service screen to extend the service. IDP/AppPatrol Anti-Virus Content Filter Select the check box to activate a trial. The trial period starts the day you activate the trial.

Table 13 Registration (continued) LABEL DESCRIPTION Close Click Close to exit the wizard. Next Click Next to save your changes back to the ZyWALL and activate the selected services. Figure 29 Registration: Registered Device

4.5 Installation Setup, Two Internet Service Providers

This wizard allows you to configure two interfaces for Internet access through either two different Internet Service Providers (ISPs) or two different accounts with the same ISP. The configuration of the following screens is explained in Section 4.2 on page 76 section. Configure the First WAN Interface and click Next. ZyWALL USG 1000 Users Guide 93

Figure 30 Internet Access: Step 1: First WAN Interface Le STEP-HPSTEP-2# STEP RE STEP STEP-SESTEP EE STEP-7FSTEP-8 fs Internet Access, First WAN Interface ISP Parameters WAN IP Address Assignments WAN Interface: ge2 1P Address Assignment: FFE] After you configure the First WAN Interface, you can configure the Second WAN Interface. Click Next to continue. Figure 31 Internet Access: Step 3: Second WAN Interface ISP Parameters WAN IP Address Assignments WAN Interface: ge3 Zone: Fran =] 1P Address Assignment: After you configure the Second WAN Interface, a summary of configuration settings display for both WAN interfaces. ZyWALL USG 1000 Users Guide

Figure 32 Internet Access: Finish SFEPOI + STEP-2-HeSTEP JS STEP ESTEP-S-STEP-6-7-STEP°7- Bs Internet Access Encapsulation First WAN Interface Zone IP Assignment IP Address 1P Subnet Mask Gateway IP Address First DNS Server Second DNS Server Encapsulation Ethernet Second WAN Interface ge3 Zone WAN 1P Assignment Auto IP Address ne You car regeter <yWALL UN sndacuvate "Free frisie of Luntent Ffitering and IDP services on your ZyWALL. Click "Next" tn activate these services for FREE. Æ You can register your ZyYWALL with myZyXEL.com and activate trials of services like IDP. Use the myZyXEL.com link if you do already have a myZyXEL.com account. If you already have a myZyXEL.com account, you can click Next and use the following screen to register your ZyWALL and activate service trials (see Section 4.4 on page 91). Alternatively, click Close to exit the wizard.

4.5.1 Internet Access Wizard Setup Complete

Well done! You have successfully set up your ZyWALL to access the Internet.

The VPN wizard creates corresponding VPN connection and VPN gateway settings, a policy route and address objects that you can use later in configuring more VPN connections or other features. ZyWALL USG 1000 Users Guide 95

Click VPN SETUP in the Wizard Setup Welcome screen (Figure 15 on page 76) to open the following screen. Use it to select which type of VPN settings you want to configure. Figure 33 VPN Wizard: Wizard Type

STEP-3-#STEP-4-+—STEP-5+STEP6

fm Please select the type of VPN policy you wish to setup. The following table describes the labels in this screen. Table 14 VPN Wizard: Step 1: Wizard Type LABEL DESCRIPTION Express Use this wizard to create a VPN connection with another ZLD-based ZyWALL using a pre-shared key and default security settings. Advanced Use this wizard to configure detailed VPN security settings such as using certificates. The VPN connection can be to another ZLD-based ZyWALL or other IPSec device. Next Click Next to continue.

A VPN (Virtual Private Network) tunnel is a secure connection to another computer or network. Use the Express wizard to create a VPN connection with another ZLD-based ZyWALL using a pre-shared key and default security settings. Use the Advanced wizard to configure detailed VPN security settings such as using certificates. The VPN connection can be to another ZLD-based ZyWALL or other IPSec devices. 96 ZyWALL USG 1000 Users Guide

Click the Express radio button as shown in Figure 33 on page 96 to display the following screen. Figure 34 VPN Express Wizard: Step 2 STEP-A4 + STEP fa VPN Access Name Secure Gateway {IP/ONS) Pre-Shared Key The following table describes the labels in this screen. Table 15 VPN Express Wizard: Step 2 LABEL DESCRIPTION Name Type the name used to identify this VPN connection (and VPN gateway). You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. Secure Enter the WAN IP address or domain name of the remote IPSec router (secure Gateway gateway) to identify the remote IPSec router by its IP address or a domain name. Set this field to 0.0.0.0 if the remote IPSec router has a dynamic WAN IP address. Pre-Shared Type your pre-shared key in this field. A pre-shared key identifies a communicating Key party during a phase 1 IKE negotiation. lt is called "pre-shared" because you have to share it with another party before you can communicate with them over a secure connection. Type from 8 to 31 case-sensitive ASCII characters or from 16 to 62 hexadecimal ("O- 9", "A-F") characters. Precede hexadecimal characters with “Ox”. Both ends of the VPN tunnel must use the same pre-shared key. You will receive a PYLD_MALFORMED (payload malformed) packet if the same pre-shared key is not used on both ends. Next Click Next to continue.

4.8 VPN Express Wizard - Remote Gateway

The Remote Gateway policy identifies the IPSec devices at either end of a VPN tunnel. ZyWALL USG 1000 Users Guide 97

Name: Type the name used to identify this VPN connection (and VPN gateway). You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. Secure Gateway: Enter the WAN IP address or domain name of the remote IPSec router (secure gateway). Use 0.0.0.0 if the remote IPSec router has a dynamic WAN IP address and no domain name. Pre-Shared Key: Type the password. Both ends of the VPN tunnel must use the same password. Use 8 to 31 case-sensitive ASCII characters or 16 to 62 hexadecimal (“0-9”, “A-F”) characters. Proceed hexadecimal characters with “0x”. Figure 35 VPN Express Wizard: Step 3 fa VPN Access Local Policy (IP/Mask) [EXCXE] Ps52552550 | Remote Policy (1P/Mask) [ETETET] Ps52552550 | The following table describes the labels in this screen. Table 16 VPN Express Wizard: Step 3 LABEL DESCRIPTION Local Policy Type a static local IP address that corresponds to the remote IPSec router's (IP/Mask) configured remote IP address (the remote IP address of the other ZyWALL). To specify IP addresses on a network by their subnet mask, type the subnet mask of the LAN behind your ZyWALL. Remote Policy | Type a static local IP address that corresponds to the remote IPSec router's (IP/Mask) configured local IP address (the local IP address of the other ZyWALL). To specify IP addresses on a network by their subnet mask, type the subnet mask of the LAN behind the remote gateway. Next Click Next to continue. ZyWALL USG 1000 Users Guide

The Policy Setting specifies which devices can use the VPN tunnel. Local and remote IP addresses must be static. Local Policy (IP/Mask): Type the IP address of a computer on your network. You can also specify a subnet. This must match the remote IP address configured on the peer IPSec device. Remote Policy (IP/Mask): Type the IP address of a computer behind the peer IPSec device. You can also specify a subnet. This must match the local IP address configured on the peer IPSec device. Figure 36 VPN Express Wizard: Step 4 STEP + + -STEP2 + STEP 3 + STEP 4 + STEP S + STEP 6 fa VPN Access Name Secure Gateway Pre-Shared Key Local Policy Remote Policy configure terminal isalap policy WIZ_VPN beer-ip 172.23.37.240 authentication pre-share keystring 12345678 mode main transform-set des-mas lifetime 86400

2. click "Save" button to write the VPN configuration to ZyWALL.

| <sect PE save | The following table describes the labels in this screen. Table 17 VPN Express Wizard: Step 4 LABEL DESCRIPTION Summary Name This is the name of the VPN connection (and VPN gateway). Secure This is the WAN IP address or domain name of the remote IPSec router. If this field Gateway displays 0.0.0.0, only the remote IPSec router can initiate the VPN connection. Pre-Shared | This is a pre-shared key identifying a communicating party during a phase 1 IKE Key negotiation. Local Policy | This is a (static) IP address and Subnet Mask on the LAN behind your ZyWALL. Remote This is a (static) IP address and Subnet Mask on the network behind the remote Policy IPSec router. ZyWALL USG 1000 Users Guide 99

Table 17 VPN Express Wizard: Step 4 (continued) LABEL DESCRIPTION Configuration | These commands set the matching VPN connection settings for the remote gateway. for Remote If the remote gateway is a ZLD-based ZyWALL, you can copy and paste this list into Gateway its command line interface in order to configure it for the VPN tunnel. You can also use a text editor to save these commands as a shell script file with a “.zysh" filename extension. Then you can use the file manager to run the script in order to configure the VPN connection. See the commandés reference guide for details on the commandés displayed in this list. Save Click Save to store the VPN settings on your ZyWALL.

This summary of VPN tunnel settings is read-only. Name: Identifies the VPN gateway policy. Secure Gateway: IP address or domain name of the peer IPSec device. Pre-Shared Key: VPN tunnel password. Local Policy: IP address and subnet mask of the computers on the network behind your ZyWALL that can use the tunnel. Remote Policy: IP address and subnet mask of the computers on the network behind the peer IPSec device that can use the tunnel. You can copy and paste the Configuration for Remote Gateway commands into another ZLD-based ZyWALL’s command line interface. Figure 37 VPN Express Wizard: Step 6 STEP SFEP-2+ STEP 3 STEP 4er STEP-5+=STEP-6 Ba VPN Access Name Secure Gateway Pre-Shared Key Local Policy Remote Policy ZyWALL USG 1000 Users Guide

Æ If you have not already done so, use the myZyXEL.com link and register your ZyWALL with myZyXEL.com and activate trials of services like IDP. Alternatively, click Close to exit the wizard.

4.8.3 VPN Express Wizard - Finish

Now you can use the VPN tunnel. Æ If you have not already done so, you can register your ZyWALL with myZyXEL.com and activate trials of services like IDP. You can click Next and use the following screen to perform a basic registration (see Section

4.4 on page 91). If you want to do a more detailed registration or manage your account details,

click myZyXEL.com. Alternatively, click Close to exit the wizard.

4.8.4 VPN Advanced Wizard

Click the Advanced radio button as shown in Figure 33 on page 96 to display the following screen.

Figure 38 VPN Advanced Wizard: Step 2 fs VPN Advanced Access Secure Gateway 0000 (IP/DNS) My Address (interface) [ce |] 9 Pre-Shared Key 2345678 # Certificate The following table describes the labels in this screen. Table 18 VPN Advanced Wizard: Step 2 LABEL DESCRIPTION Remote Gateway Name Type the name used to identify this VPN connection (and VPN gateway). You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. Secure Enter the WAN IP address or domain name of the remote IPSec router (secure Gateway gateway) in the field below to identify the remote IPSec router by its IP address or a domain name. Set this field to 0.0.0.0 if the remote IPSec router has a dynamic WAN IP address. My Address Select an interface from the drop-down list box to use on your ZyWALL. (interface) Authentication Method Pre-Shared Type your pre-shared key in this field. A pre-shared key identifies a communicating Key party during a phase 1 IKE negotiation. lt is called "pre-shared" because you have to share it with another party before you can communicate with them over a secure connection. Type from 8 to 31 case-sensitive ASCII characters or from 16 to 62 hexadecimal ("O- 9", "A-F") characters. Precede hexadecimal characters with “Ox”. Both ends of the VPN tunnel must use the same pre-shared key. You will receive a PYLD_MALFORMED (payload malformed) packet if the same pre-shared key is not used on both ends. 102 ZYWALL USG 1000 Users Guide

Table 18 VPN Advanced Wizard: Step 2 (continued) LABEL DESCRIPTION Certificate Use the drop-down list box to select the certificate to use for this VPN tunnel. You must have certificates already configured in the My Certificates screen. Click Certificate under the Object menu to go to the My Certificates screen where you can view the ZyWALL's list of certificates. Next Click Next to continue.

4.8.5 VPN Advanced Wizard - Remote Gateway

The Remote Gateway policy identifies the IPSec devices at either end of a VPN tunnel. Name: Type the name used to identify this VPN connection (and VPN gateway). You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. Secure Gateway: Enter the WAN IP address or domain name of the remote IPSec router (secure gateway). Use 0.0.0.0 if the remote IPSec router has a dynamic WAN IP address and no domain name. Select an interface to use on your ZyWALL. Select Pre-Shared Key to use a password for authentication. Both ends of the VPN tunnel must use the same pre-shared key. Use 8 to 31 case-sensitive ASCII characters or 16 to 62 hexadecimal (“0-9”, “A-F”) characters. Precede hexadecimal characters with “0x”. Select Certificate to use a digital certificate for authentication. default uses the ZyWALL's default certificate. Click Object > Certificate to configure other certificates in the My Certificates screen.

4.8.5.1 Phase 1 Setting

There are two phases to every IKE (Internet Key Exchange) negotiation — phase 1 (Authentication) and phase 2 (Key Exchange). A phase 1 exchange establishes an IKE SA (Security Association). ZyWALL USG 1000 Users Guide 103

STEP Figure 39 VPN Advanced Wizard: Step 3 fa VPN Advanced Access Negotiation Mode Encryption Algorithm Authentication Algorithm Key Group SA Life Time (Seconds) M NAT Traversal 1 Dead Peer Detection (DPD) The following table describes the labels in this screen. Table 19 VPN Advanced Wizard: Step 3 LABEL DESCRIPTION Negotiation Mode Select Main for identity protection. Select Aggressive to allow more incoming connections from dynamic IP addresses to use separate passwords. Note: Multiple SAs (security associations) connecting through a secure gateway must have the same negotiation mode. Encryption Algorithm When DES is used for data communications, both sender and receiver must know the same secret key, which can be used to encrypt and decrypt the message or to generate and verify a message authentication code. The DES encryption algorithm uses a 56-bit key. Triple DES (3DES) is a variation on DES that uses a 168-bit key. As a result, 3DES is more secure than DES. It also requires more processing power, resulting in increased latency and decreased throughput. AES128 uses a 128-bit key and is faster than 3DES. AES192 uses a 192-bit key and AES256 uses a 256-bit key. Select Null to have no encryption. Authentication Algorithm MD5 (Message Digest 5) and SHA1 (Secure Hash Algorithm) are hash algorithms used to authenticate packet data. The SHA algorithm is generally considered stronger than MD5, but is slower. Select MD5 for minimal security and SHA1 for maximum security. Key Group You must choose a key group for phase 1 IKE setup. DH1 (default) refers to Diffie-Hellman Group 1 a 768 bit random number. DH2 refers to Diffie-Hellman Group 2 a 1024 bit (1Kb) random number. DHS refers to Diffie-Hellman Group 5 a 1536 bit random number.

Table 19 VPN Advanced Wizard: Step 3 (continued) LABEL DESCRIPTION SA Life Time Define the length of time before an IKE SA automatically renegotiates in this (Seconds) field. The minimum value is 60 seconds. A short SA Life Time increases security by forcing the two VPN gateways to update the encryption and authentication keys. However, every time the VPN tunnel renegotiates, all users accessing remote resources are temporarily disconnected. NAT Traversal Select this check box to enable NAT traversal. NAT traversal allows you to set up a VPN connection when there are NAT routers between the two IPSec routers. Note: The remote IPSec router must also have NAT traversal enabled. See Section 20.4.2.2 on page 311 for more information. Dead Peer Select this check box if you want the ZyWALL to make sure the remote IPSec Detection (DPD) router is there before it transmits data through the IKE SA. If there has been no traffic for at least 15 seconds, the ZyWALL sends a message to the remote IPSec server. If the remote IPSec server responds, the ZyWALL transmits the data. If the remote IPSec server does not respond, the ZyWALL shuts down the IKE SA. Next Click Next to continue.

Phases: IKE (Internet Key Exchange) negotiation has two phases. A phase 1 exchange establishes an IKE SA (Security Association) and phase 2 (Key Exchange) uses the SA to negotiate SAs for IPSec. Multiple SAs connecting through a secure gateway must have the same negotiation mode. Negotiation Mode: Select Main for identity protection. Select Aggressive to allow more incoming connections from dynamic IP addresses to use separate passwords. Proposal: 3DES and AES use encryption. The longer the AES key, the higher the security (this may affect throughput). Null uses no encryption. Authentication Algorithm: MDS gives minimal security. SHA-1 gives higher security. Key Group: DHS is more secure than DH1 or DH2 (although it may affect throughput). SA Life Time: Set how often the ZyWALL renegotiates the IKE SA. A short SA Life Time increases security, but renegotiation temporarily disconnects the VPN tunnel. NAT Traversal: Select this if the VPN tunnel must pass through NAT (there is a NAT router between the IPSec devices). Use Dead Peer Detection (DPD) to have the ZyWALL make sure the remote IPSec router is there before transmitting data through the IKE SA. If the remote IPSec server does not respond, the ZyWALL shuts down the IKE SA. ZyWALL USG 1000 Users Guide 105

Phase 2 in an IKE uses the SA that was established in phase 1 to negotiate SAs for IPSec.

Figure 40 VPN Advanced Wizard: Step 4 PER RGTEPZ ETES ES STEP 4 STEP" STEP6 fm VPN Advanced Access Active Protocol Encapsulation Encryption Algorithm Authentication Algorithm SA Life Time (Seconds) Perfect Forward Secrecy (PFS) Local Policy (IP/Mask) 9216812 [255.255.265.0 Incoming Interface Remote Policy (IP/Mask) 10.10.1010 Dess2552550 | MNailed-Up The following table describes the labels in this screen. Table 20 VPN Advanced Wizard: Step 4 LABEL DESCRIPTION Phase 2 Setting Active Protocol Select the security protocols used for an SA. Both AH and ESP increase ZyWALL processing requirements and communications latency (delay). Encapsulation Tunnel is compatible with NAT, Transport is not. Tunnel mode encapsulates the entire IP packet to transmit it securely. Tunnel mode is required for gateway services to provide access to internal systems. Tunnel mode is fundamentally an IP tunnel with authentication and encryption. Transport mode is used to protect upper layer protocols and only affects the data in the IP packet. In Transport mode, the IP packet contains the security protocol (AH or ESP) located after the original IP header and options, but before any upper layer protocols contained in the packet (such as TCP and UDP). Encryption Algorithm When DES is used for data communications, both sender and receiver must know the same secret key, which can be used to encrypt and decrypt the message or to generate and verify a message authentication code. The DES encryption algorithm uses a 56-bit key. Triple DES (3DES) is a variation on DES that uses a 168-bit key. As a result, 3DES is more secure than DES. It also requires more processing power, resulting in increased latency and decreased throughput. AES128 uses a 128-bit key and is faster than 3DES. AES192 uses a 192-bit key and AES256 uses a 256-bit key. Select Null to have no encryption. ZyWALL USG 1000 Users Guide

Table 20 VPN Advanced Wizard: Step 4 (continued) LABEL DESCRIPTION SA Life Time Define the length of time before an IKE SA automatically renegotiates in this (Seconds) field. The minimum value is 60 seconds. A short SA Life Time increases security by forcing the two VPN gateways to update the encryption and authentication keys. However, every time the VPN tunnel renegotiates, all users accessing remote resources are temporarily disconnected. Perfect Forward Perfect Forward Secret (PFS) is disabled (None) by default in phase 2 IPSec Secret (PFS) SA setup. This allows faster IPSec setup, but is not so secure. Select DH1, DH2 or DHS to enable PFS. DH refers to Diffie-Hellman Group 1 a 768 bit random number. DH2 refers to Diffie-Hellman Group 2 a 1024 bit (1Kb) random number. DH5 refers to Diffie-Hellman Group 5 a 1536 bit random number (more secure, yet slower). Policy Setting Local Policy (IP/ Type a static local IP address that corresponds to the remote IPSec router's Mask) configured remote IP address. To specify IP addresses on a network by their subnet mask, type the subnet mask of the LAN behind your ZyWALL. Incoming Interface Select an interface from the drop-down list box to have packets encrypted by the remote IPSec router to enter the ZyWALL via this interface. Remote Policy (IP/ Type a static local IP address that corresponds to the remote IPSec router's Mask) configured local IP address. To specify IP addresses on a network by their subnet mask, type the subnet mask of the LAN behind the remote gateway. Property Nail Up Select this if you want the ZyWALL to automatically renegotiate the IPSec SA when the SA life time expires. Next Click Next to continue.

4.8.7 VPN Advanced Wizard - Phase 2

Active Protocol: ESP is compatible with NAT, AH is not. Encapsulation: Tunnel is compatible with NAT, Transport is not. Proposal: 3DES and AES use encryption. The longer the AES key, the higher the security (this may affect throughput). Null uses no encryption. Local Policy (IP/Mask): Type the IP address of a computer on your network. You can also specify a subnet. This must match the remote IP address configured on the peer IPSec device. Incoming Interface: The peer IPSec device connects to the ZyWALL via this interface. Remote Policy (IP/Mask): Type the IP address of a computer behind the peer IPSec device. You can also specify a subnet. This must match the local IP address configured on the peer IPSec device. Nail Up: Select this to have the ZyWALL automatically renegotiate the IPSec SA when the SA life time expires. This read-only screen shows the status of the current VPN setting. Use the summary table to check whether what you have configured is correct. ZyWALL USG 1000 Users Guide 107

2. click "Save" button to write the VPN configuration to ZyWALL.

The following table describes the labels in this screen. Table 21 VPN Advanced Wizard: Step 5 LABEL DESCRIPTION Summary Name This is the name of the VPN connection (and VPN gateway). Secure This is the WAN IP address or domain name of the remote IPSec router. If this field Gateway displays 0.0.0.0, only the remote IPSec router can initiate the VPN connection. Pre-Shared | This is a pre-shared key identifying a communicating party during a phase 1 IKE Key negotiation. Local Policy | This is a (static) IP address and Subnet Mask on the LAN behind your ZyWALL. Remote This is a (static) IP address and Subnet Mask on the network behind the remote Policy IPSec router. Remote These commandés set the matching VPN connection settings for the remote gateway. Gateway CLI If the remote gateway is a ZLD-based ZyWALL, you can copy and paste this list into its command line interface in order to configure it for the VPN tunnel. You can also use a text editor to save these commands as a shell script file with a “.zysh" filename extension. Then you can use the file manager to run the script in order to configure the VPN connection. See the commandés reference guide for details on the commandés displayed in this list. Save Click Save to store the VPN settings on your ZyWALL.

4.8.8 VPN Advanced Wizard - Summary

This summary of VPN tunnel settings is read-only.

Name: Identifies the VPN connection (and the VPN gateway). ZyWALL USG 1000 Users Guide

Secure Gateway: IP address or domain name of the peer IPSec device. Pre-Shared Key: VPN tunnel password. Local Policy: IP address and subnet mask of the computers on the network behind your ZyWALL that can use the tunnel. Remote Policy: IP address and subnet mask of the computers on the network behind the peer IPSec device that can use the tunnel. Copy and paste the Remote Gateway CLI commands into another ZLD-based ZyWALL’s command line interface. Click Save to save the VPN rule.

4.8.9 VPN Advanced Wizard - Finish

Now you can use the VPN tunnel. Figure 42 VPN Wizard: Step 6: Advanced

TEP + STEP-2-+ STEP 3

fa VPN Access Name Secure Gateway My Address (interface) Pre-Shared Key Negotiation Mode Encryption Algorithm Authentication Algorithm key Group SA Life Time (Seconds) NAT Traversal Dead Peer Detection (DPD) Active Protocol Encapsulation Encryption Algorithm Authentication Algorithm SA Life Time (Seconds) Perfect Forward Secrecy New 1f you are doing first Mme installation af this davire, ÿou may click this ji ZyWALL USG 1000 Users Guide

Chapter 4 Wizard Setup

Æ If you have not already done so, you can register your ZyWALL with myZyXEL.com and activate trials of services like IDP. You can click Next and use the following screen to perform a basic registration (see Section

4.4 on page 91). If you want to do a more detailed registration or manage your account details,

click myZyXEL.com. Alternatively, click Close to exit the wizard. 110 ZYWALL USG 1000 Users Guide

Configuration Basics This section provides information to help you configure the ZyWALL effectively. Some of it is helpful when you are just getting started. Some of it is provided for your reference when you configure various features in the ZyWALL. + Section 5.1 on page 111 introduces (very briefly) how granular the configuration is in the ZyWALL. + Section 5.2 on page 112 introduces some differences in terminology and organization between the ZyWALL and other routers, particularly ZyNOS routers. + Section 5.3 on page 112 explains the differences between physical ports, interfaces, and zones in the ZyWALL. + Section 5.4 on page 114 identifies the features you should configure before and after you configure the main screens for each feature. For example, if you want to configure a trunk for load-balancing, you should configure the member interfaces before you configure the trunk. After you configure the trunk, you should configure a policy route for it as well. (You might also have to configure criteria for the policy route.) + Section 5.5 on page 122 identifies the features (such as the criteria in a policy route, mentioned above) that are primarily used to store information used by other features. + Section 5.6 on page 123 introduces some of the tools available for system management.

5.1 Granular Configuration

ZyWALL configuration is granular. When you configure a feature, you can often reuse settings that you have already configured (in one screen) in other screens. These reusable settings are called objects. For example, when you set up a policy route, each criterion is an object. You can use criterion that you have already configured or select Create Object to configure new criteria. Any objects that you create in this screen, you can reuse --without configuring them again--in other policy routes or in other features such as firewall rules or remote management. For a list of common objects, see Section 5.5 on page 122. ZyWALL USG 1000 Users Guide 111

5.2 Terminology in the ZyWALL

This section highlights some differences in terminology or organization between the ZyWALL and other routers, particularly ZyNOS routers. Table 22 ZyWALL Terminology That is Different Than ZyNOS

Destination NAT (DNAT) Virtual server Source NAT (SNAT) Policy route Hub-and-spoke VPN (VPN) concentrator Table 24 NAT: Differences Between the ZyWALL and ZyNOS

ZYNOS FEATURE / SCREEN ZYWALL FEATURE / SCREEN

Port forwarding Virtual server Trigger port, port triggering Policy route Address mapping Policy route Address mapping (VPN) IPSec VPN Table 25 Bandwidth Management: Differences Between the ZyWALL and ZyNOS

ZYNOS FEATURE / SCREEN ZYWALL FEATURE / SCREEN

Interface bandwidth (outbound) Interface OSI level-7 bandwidth Application patrol General bandwidth Policy route

5.3 Physical Ports, Interfaces, and Zones

If you want to configure the ZyWALL effectively, you should understand the differences between physical ports, interfaces, and zones. The following illustration provides an overview of the relationship between physical ports, interfaces, and zones in the ZyWALL. It also identifies the types of features you can configure with each one. Table 26 Physical Ports, Interfaces, and Zones Zones Used in firewall, IDP, remote management, anti-virus, ADP, application (LAN, DMZ, WAN, patrol Interfaces Used in VPN, zones, trunks, device HA, DDNS, policy routes, static (Ethernet, VLAN...) | routes, HTTP redirect, application patrol, and virtual server Physical Ports Used in port groups. (P1, P2, P3, P4, P5) 112 ZYWALL USG 1000 Users Guide

À physical port is the place to which you connect the cable. As shown above, you do not usually configure physical ports to use various features. You configure interfaces and zones. The ZyWALL supports one-to-one, one-to-many, many-to-one, and many-to-none relationships between physical ports and interfaces. There are many types of interfaces in the ZyWALL. In addition to being used in various features, interfaces also describe the network that is directly connected to the ZyWALL. Port groups create a hardware connection between physical ports at the layer-2 (MAC address) level. Ethernet interfaces are the foundation for defining other interfaces and network policies. You also configure RIP and OSPF in these interfaces. VLAN interfaces recognize tagged frames. The ZyWALL automatically adds or removes the tags as needed. Each VLAN can only be associated with one Ethernet interface. Bridge interfaces create a software connection between Ethernet or VLAN interfaces at the layer-2 (data link, MAC address) level. Then, you can configure the IP address and subnet mask of the bridge. It is also possible to configure zone-level security between the member interfaces in the bridge. PPPoE/PPTP interfaces support Point-to-Point Protocols (PPP). ISP accounts are required for PPPoE/PPTP interfaces. Virtual interfaces increase the amount of routing information in the ZyWALL. There are three types: virtual Ethernet interfaces (also known as IP alias), virtual VLAN interfaces, and virtual bridge interfaces. The auxiliary interface, along with an external modem, provides an interface the ZyWALL can use to dial out. This interface can be used as a backup WAN interface, for example. The auxiliary interface controls the AUX port. Zones are used for security policies. À zone is simply a group of interfaces and/or VPN tunnels; by default, the ZyWALL has LAN, WAN and DMZ zones. Each interface and VPN tunnel can be assigned to one and only one zone. You can add, change, or remove the interfaces and VPN tunnels in each zone without affecting the settings that are based on zones.

5.3.1 Network Topology Example

The following example is used to further explain the differences between interfaces and zones. ZyWALL USG 1000 Users Guide 113

Figure 43 Interfaces and Zones: Example WAN | YSR= Internet QUIL 1921683x + The LAN zone contains the gel (Gigabit Ethernet 1) interface. This is a protected zone and uses private IP addresses. gel uses 192.168.1.1 and the connected devices use IP addresses in the 192.168.1.2 to 192.168.1.254 range. + The WAN zone contains interfaces ge2 and ge3. They use public IP addresses to connect to the Internet. + The DMZ zone contains interface ged. The DMZ zone has servers that are available to the public. ged uses private IP address 192.168.3.1 and the connected devices use private IP addresses in the 192.168.3.2 to 192.168.3.254 range. + The DMZ-2 zone contains interface geS and has servers that are available to the public. geS and the connected servers use public IP addresses. This example is also used in several examples in Section 5.4 on page 114.

5.4 Feature Configuration Overview

This section provides information about configuring the main features in the ZyWALL. The features are listed in the same sequence as the menu item(s) in the web configurator. Each feature is organized as shown below.

This provides a brief description. See the appropriate chapter(s) in this User’s Guide for more information about any feature. This shows you the sequence of menu items and tabs you should click to find MENU ITEM(S) the main screen(s) for this feature. See the web help or the related User's Guide chapter for information about each screen.

These are other features you should configure before you configure the main screen(s) for this feature. If you did not configure one of the prerequisites first, you can often select an option to create a new object. After you create the object you return to the main screen to finish configuring the feature. You may not have to configure everything in the list of prerequisites. For example, you do not have to create a schedule for a policy route unless time is one of the criterion. PREREQUISITES There are two uses for this. These are other features you should usually configure or check right after you configure the main screen(s) for this feature. For example, you should usually WHERE USED create a policy route for a VPN tunnel. You have to delete the references to this feature before you can delete any settings. For example, you have to delete (or modify) all the policy routes that refer to a VPN tunnel before you can delete the VPN tunnel. Example: This provides a simple example to show you how to configure this feature. The example is usually based on the network topology in Figure 43 on page 114. PREQUISITES or WHERE USED does not appear if there are no prerequisites or references in other features to this one. For example, no other features reference DDNS entries, so there is no WHERE USED entry.

See Section 5.3 on page 112 for background information. When you create an interface, no security is applied on it until you assign it to a zone. Most of the features that use interfaces support Ethernet, VLAN, bridge, and PPPOE/PPTP interfaces. MENU ITEM(S) Network > Interface (except Network > Interface > Trunk) PREREQUISITES OSPF (Ethernet interfaces), ISP accounts (PPPOE/PPTP interfaces) Zones, trunks, IPSec VPN, device HA, DDNS, policy routes, static routes, HTTP WHERE USED redirect, virtual server, application patrol Example: The ge interface is in the DMZ-2 zone and uses a public IP address geS’s settings, click Network > Interface > Ethernet and then geS’s Edit icon. To configure

Use IPSec VPN to provide secure communication between two sites over the Internet or any insecure network that uses TCP/IP for communication. The ZyWALL also offers hub-and- spoke VPN. VPN > IPSec VPN; you can also use the VPN Setup Wizard, which handles MENU ITEM(S) most of the prerequisites for you. Interfaces, certificates (authentication), authentication methods (extended PREREQUISITES authentication), addresses (local network, remote network, NAT), to-ZyWALL firewall, firewall WHERE USED Policy routes, zones, L2TP VPN Example: See Chapter 6 on page 125.

Use SSL VPN to provide secure network access to remote users.

MENU ITEM(S) VPN > SSL VPN

Interfaces, SSL application, users, user groups, addresses (network list, IP pool PREREQUISITES for assigning to clients, DNS and WINS server addresses), to-ZyWALL firewall, firewall WHERE USED Policy routes, zones Example: See Chapter 6 on page 125.

Use L2TP VPN to let remote users use the L2TP and IPSec client software included with their computers” operating systems to securely connect to the network behind the ZyWALL. MENU ITEM(S) VPN > L2TP VPN Interfaces, IPSec VPN connection, certificates (authentication), authentication methods (extended authentication), addresses (local network, remote network, PREREQUISITES NAT, IP pool for assigning to clients, DNS and WINS server addresses), to- ZyWALL firewall, firewall WHERE USED Jne IPSec VPN connection used for L2TP VPN can be used in policy routes and Example: See Chapter 26 on page 351.

See Section 5.3 on page 112 for background information. A zone is a group of interfaces and VPN tunnels. The ZyWALL uses zones, not interfaces, in many security settings, such as firewall rules and remote management.

Zones cannot overlap. Each interface and VPN tunnel can be assigned to at most one zone. Virtual interfaces are automatically assigned to the same zone as the interface on which they run. When you create a zone, the ZyWALL does not create any firewall rules, profile, or configure remote management for the new zone. sign an IDP MENU ITEM(S) Network > Zone PREREQUISITES |Interfaces, IPSec VPN, SSL VPN WHERE USED Firewall, IDP, remote management, anti-virus, ADP, application patrol Example: For example, to create the DMZ-2 zone and add ge5 as in the network topology example, click Network > Zone and then the Add icon.

Use device HA to create redundant backup gateways. The ZyWALL runs VRRP v2. You can only set up device HA with other ZyWALLSs of the same model running the same firmware version. MENU ITEM(S) Device HA PREREQUISITES Interfaces (with a static IP address), to-ZyWALL firewall Example: See Chapter 6 on page 125.

Use policy routes to control the routing of packets through the ZyWALL's interfaces, trunks, and VPN connections. You also use policy routes for bandwidth management (out of the ZyWALL), port triggering, and general NAT on the source address. You have to set up the criteria, next-hops, and NAT settings in other screens first. MENU ITEM(S) Network > Routing > Policy Route Criteria: users, user groups, interfaces (incoming), IPSec VPN (incoming), addresses (source, destination), address groups (source, destination), schedules, services, service groups PREREQUISITES Next-hop: addresses (HOST gateway), IPSec VPN, SSL VPN, trunks, interfaces NAT: addresses (translated address), services and service groups (port triggering) Example: You have an FTP server connected to ge 4 (in the DMZ zone). You want to limit the amount of FTP traffic that goes out from the FTP server through your WAN connection. 1 Create an address object for the FTP server (Object > Address). ZyWALL USG 1000 Users Guide 117

Click Network > Routing > Policy Route to go to the policy route configuration screen. Add a policy route. Name the policy route. Select the interface that the traffic comes in through (ged in this example). Select the FTP server’s address as the source address. You don't need to specify the destination address or the schedule. For the service, select FTP. For the Next Hop fields, select Interface as the Type if you have a single WAN connection or Trunk if you have multiple WAN connections. 9 Select the interface that you are using for your WAN connection (ge2 and ge3 are WAN interfaces by default). If you have multiple WAN connections, select the trunk. 10 Specify the amount of bandwidth FTP traffic can use. You may also want to set a low priority for FTP traffic. œ M o un R w Æ The ZyWALL checks the policy routes in the order that they are listed. So make sure that your custom policy route comes before any other routes that would also match the FTP traffic.

5.4.11 Static Routes

Use static routes to tell the ZyWALL about networks not directly connected to the ZyWALL. MENU ITEM(S) Network > Routing > Static Route PREREQUISITES | Interfaces

The firewall controls the travel of traffic between or within zones. You can also configure the firewall to control traffic for virtual server (port forwarding) and policy routes (NAT). You can configure firewall rules based on schedules, specific users (or user groups), source or destination addresses (or address groups) and services (or service groups). Each of these objects must be configured in a different screen. To-ZyWALL firewall rules control access to the ZyWALL. Configure to-ZyWALL firewall rules for remote management. By default, the firewall allows any computer from the LAN zone to access or manage the ZyWALL. The ZyWALL drops packets from the WAN or DMZ zone to the ZyWALL itself, except for Device HA and VPN traffic. MENU ITEM(S) Firewall Zones, schedules, users, user groups, addresses (source, destination), address RRERÉQUENTES groups (source, destination), services, service groups Example: Suppose you have a SIP proxy server connected to the DMZ-2 zone for VoIP calls. You could configure a firewall rule to allow VoIP sessions from the SIP proxy server on DMZ2 to the LAN so VoIP users on the LAN can receive calls. 1 Create a VoIP service object for UDP port 5060 traffic (Object > Service). ZyWALL USG 1000 Users Guide

2 Create an address object for the VoIP server (Object > Address). 3 Click Firewall to go to the firewall configuration. 4 Select from the DMZ-2 zone to the LAN zone, and add a firewall rule using the items you have configured. +_ You don't need to specify the schedule or the user. + _Inthe Source field, select the address object of the VoIP server. + You don't need to specify the destination address. + Leave the Access field set to Allow and the Log field set to No. Æ The ZyWALL checks the firewall rules in order. Make sure each rule is in the correct place in the sequence.

5.4.13 Application Patrol

Use application patrol to control which individuals can use which services through the ZyWALL (and when they can do so). You can also specify allowed amounts of bandwidth and priorities. You must subscribe to use application patrol. You can subscribe using the Licensing > Registration screens or one of the wizards. MENU ITEM(S) AppPatrol Registration, zones, Schedules, users, user groups, addresses (source, PREREQUISITES destination), address groups (source, destination). These are only used as criteria in exceptions and conditions. Example: Suppose you want to allow vice president Bob to use BitTorrent and block everyone else from using it. 1 Create a user account for Bob (User/Group). 2 Click AppPatrol > Peer to Peer to go to the application patrol configuration screen. Click the BitTorrent application patrol entry’s Edit icon. + Set the default policy’s access to Drop. + Add another policy. + Select the user account that you created for Bob. + You can leave the source, destination and log settings at the default. Æ With this example, Bob would have to log in using his account. If you do not want him to have to log in, you might create an exception policy with Bob's computer IP address as the source. ZyWALL USG 1000 Users Guide 119

Use anti-virus to detect and take action on viruses. You must subscribe to use anti-virus. You can subscribe using the Licensing > Registration screens or one of the wizards. MENU ITEM(S) Anti-X > AV PREREQUISITES Registration, zones

Use IDP to detect and take action on malicious or suspicious packets. You must subscribe to use IDP. You can subscribe using the Licensing > Registration screens or one of the wizards. MENU ITEM(S) Anti-X > IDP PREREQUISITES Registration, zones

Use ADP to detect and take action on traffic and protocol anomalies. MENU ITEM(S) Anti-X> ADP PREREQUISITES | Zones

5.4.17 Content Filter

Use content filtering to block or allow access to specific categories of web site content, individual web sites and web features (such as cookies). You can define which user accounts (or groups) can access what content and at what times. You must have a subscription in order to use the category-based content filtering. You can subscribe using the menu item or one of the wizards. MENU ITEM(S) Anti-X > Content Filter PREREQUISITES Registration, addresses (source), schedules, users, user groups Example: You can configure a policy that blocks Bill’s s to arts and entertainment web pages during the workday. You must have already subscribed to the content filter service. 1 Create a user account for Bill if you have not done so already (User/Group). 2 Create a schedule for the work day (Object > Schedule). 3 Click Anti-X > Content Filter > Filter Profile. Click the Add icon to go to the screen where you can configure a category-based profile. 4 Name the profile and enable it. 5 Enable the external web filter service. 6 Decide what to do for matched web sites (Block in this example), unrated web sites and what to do when the category-based content filtering service is not available. Select the Arts/Entertainment category (you need to click Advanced to display it). Click OK. Click General to go to the content filter general configuration screen. 0 Enable the content filter. 2 © © 120 ZYWALL USG 1000 Users Guide

11 Add a policy that uses the schedule, the filtering profile and the user that you created.

5.4.18 Virtual Server (Port Forwarding)

Use this to change the address and/or port number of packets coming in from a specified interface. This is also known as port forwarding. The ZyWALL does not check to-ZyWALL firewall rules for packets that are redirected by virtual server. It does check regular (through-ZyWALL) firewall rules. MENU ITEM(S) Network > Virtual Server | PREREQUISITES |Interfaces, addresses (HOST) | Example: Suppose you have an FTP server with a private IP address connected to a DMZ port. You could configure a virtual server rule to forwards FTP sessions from the WAN to the DMZ. 1 Click Network > Virtual Server to configure the virtual server. Add an entry. 2 Name the entry. 3 Select the WAN interface that the FTP traffic is to come in through (in this example, ge2 or ge3.) 4 Specify the public WAN IP address where the ZyWALL will receive the FTP packets. 5 Inthe Mapped IP field, list the IP address of the FTP server. The ZyWALL will forward the packets received for the original IP address. 6 In Mapping Type, select Port. 7 Enter 21 in both the Original and the Mapped Port fields.

5.4.19 HTTP Redirect

Configure this feature to have the ZyWALL transparently forward HTTP (web) traffic to a proxy server. This can speed up web browsing because the proxy server keeps copies of the web pages that have been accessed so they are readily available the next time one of your users needs to access that page. The ZyWALL does not check to-ZyWALL firewall rules for packets that are redirected by HTTP redirect. It does check regular (through-Zy WALL) firewall rules. MENU ITEM(S) Network > HTTP Redirect PREREQUISITES | Interfaces Example: Suppose you want HTTP requests from your LAN to go to a HTTP proxy server at IP address 192.168.3.80. 1 Click Network > HTTP Redirect. 2 Addanentry. 3 Name the entry.

Select the interface from which you want to redirect incoming HTTP requests (gel is a LAN interface by default). Specify the IP address of the HTTP proxy server. Specify the port number to use for the HTTP traffic that you forward to the proxy server.

The ZyWALL'’s Application Layer Gateway (ALG) allows VoIP and FTP applications to go through NAT on the ZyWALL. You can also specify additional signaling port numbers. | MENU ITEM(S) Network > ALG

Objects store information and are referenced by other features. If you update this information in response to changes, the ZyWALL automatically propagates the change through the features that use the object. The following table introduces the objects. You can also use this table when you want to delete an object because you have to delete references to the object first. Table 27 Objects

user/group See the User/Group section for details on users and user groups. address VPN connections (local / remote network, NAT), policy routes (criteria, next-hop [HOST], NAT), firewall, application patrol (source, destination), content filter, virtual server (HOST), user settings (force user authentication), address groups, remote management (System) address group Policy routes (criteria), firewall, application patrol (source, destination), content filter, user settings (force user authentication), address groups, remote management (System) service, service Policy routes (criteria, port triggering), firewall, service groups, log (criteria) group schedule Policy routes (criteria), firewall, application patrol, content filter, user settings (force user authentication) AAA server Authentication methods authentication VPN gateways (extended authentication), WWW (client authentication) methods certificates VPN gateways, WWW, SSH, FTP ISP account PPPOE/PPTP interfaces SSL Application SSL VPN

Use these screens to configure the ZyWALL’s administrator and user accounts. The ZyWALL provides the following user types. Table 28 User Types TYPE ABILITIES Admin Change ZyWALL configuration (web, CLI) Limited-Admin Look at ZyWALL configuration (web) User Access network services, browse user-mode commands (CLI) 122 ZYWALL USG 1000 Users Guide

Table 28 User Types TYPE ABILITIES Guest Access network services Ext-User The same as a User or a Guest. The ZyWALL looks for the specific type in an external authentication server. If the type is not available, the ZyWALL applies default settings. If you want to force users to log in to the ZyWALL before the ZyWALL routes traffic for them, you might have to configure prerequisites first. MENU ITEM(S) Object > User/Group Addresses, address groups, schedules. The prerequisites are only used in PREREQUISITES policies to force user authentication WHERE USED Policy routes, firewall, application patrol, content filter, user groups, VPN

5.6 System Management and Maintenance

This section introduces some of the management and maintenance features in the ZyWALL. Use Host Name to configure the system and domain name for the ZyWALL. Use Date/Time to configure the current date, time, and time zone in the ZyWALL. Use Console Speed to set the console speed. Use Language to select a language for the web configurator screens.

5.6.1 DNS, WWW, SSH, TELNET, FTP, SNMP, Dial-in Mgmt, Vantage

CNM Use these screens to set which services or protocols can be used to access the ZyWALL through which zone and from which addresses (address objects) the access can come. Use Dial-in Mgmt for a remote management connection through an external serial modem connected to the AUX port. System > DNS, WWW, SSH, TELNET, FTP, SNMP, Dial-in Mgmt, Vantage MENU ITEM(S) CNM, Language g gr | To-ZyWALL firewall, zones, addresses, address groups, certificates (WWW, PREREQUISITES | SSH FTP. Vantage CNM), authentication methods (WWW) Example: Suppose you want to allow an administrator to use HTTPS to manage the ZyWALL from the WAN. 1 Create an administrator account (User/Group). 2 Create an address object for the administrator’s computer (Object > Address). 3 Click System > WWW to configure the HTTP management access. Enable HTTPS and add an administrator service control entry. + _ Select the address object for the administrator’s computer. + Select the WAN zone. + Set the action to Accept. ZyWALL USG 1000 Users Guide 123

Use these screens to upload, download, delete, or run scripts of CLI commands. You can manage + Configuration files. Use configuration files to back up and restore the complete configuration of the ZyWALL. You can store multiple configuration files in the ZyWALL and switch between them without restarting. + Shell scripts. Use shell scripts to run a series of CLI commands. These are useful for large, repetitive configuration changes (for example, creating a lot of VPN tunnels) and for troubleshooting. You can edit configuration files and shell scripts in any text editor. | MENU ITEM(S) | Maintenance > File Manager

5.6.3 Licensing Registration

Use these screens to register your ZyWALL and subscribe to services like anti-virus, IDP and application patrol, more SSL VPN tunnels, and content filtering. You must have Internet access to myZyXEL.com. MENU ITEM(S) Licensing > Registration PREREQUISITES Internet access to myZyXEL.com

5.6.4 Licensing Update

Use these screens to update the ZyWALL": ignature packages for the anti-virus, IDP and application patrol, and system protect features. You must have a valid subscription to update the anti-virus and IDP/application patrol signatures You must have Internet ac: myZyXEL.com. s to MENU ITEM(S) Licensing > Update PREREQUISITES Registration (for anti-virus and IDP/application patrol), Internet access to myZyXEL.com

5.6.5 Logs and Reports

The ZyWALL provides a system log, offers two e-mail profiles to which to send log messages, and sends information to four syslog servers. It also provides statistical reports to track user activity, web site hits, virus traffic and intrusions. MENU ITEM(S) Maintenance > Log, Report

The ZyWALL can generate a file containing the ZyWALL's configuration and diagnostic information. | MENU ITEM(S) | Maintenance > Diagnostics ZyWALL USG 1000 Users Guide

Tutorials This chapter provides some examples of using the web configurator to set up features in the ZyWALL. See also Chapter 26 on page 351 for an example of configuring L2TP.

6.1 Interfaces and Zones

The following example shows how to use port grouping, Ethernet interfaces, trunks, and zones to set up the following configuration. Table 29 Interfaces and Zones Example

PHYSICAL PORT | ETHERNET SETTINGS TRUNK ZONE

INTERFACE 1 ge 1921681124, |— LAN DHCP server 2 get _ _ _ 3 ges DHCP client WAN_TRUNK | WAN n: ge4 172.23.37.240/24 | WAN_TRUNK | WAN 5 ges 10.0.0.1/24, = DMZ DHCP server In this example, ge2 does not have any physical ports assigned to it. The example begins with the default interface configuration.

6.1.1 Set up Port Grouping

This example creates a port group in gel by adding physical port 2 to representative interface gel. There are no existing port groups. 1 Click Network > Interface > Port Grouping. The following screen appears. ZyWALL USG 1000 Users Guide 125

Figure 44 Network > Interface > Port Grouping, Initial Configuration gei ge2 ge3 ge4 ges Representative Interface 10/100/1000 2 Drag physical port 2 onto representative interface gel, as shown below. Figure 45 Network > Interface > Port Grouping, Drag-and-Drop Configuration gei ge2 ge3 ge4 ges Representative Interface 10/100/1000 Physical Port Lam] [Reset] 3 Click Apply. 4 Click Status, and look at the Interface Status Summary, shown below. Ethernet interface gel has a status of Port Group Up, and Ethernet interface ge2 is disabled and has a Status of Port Group Inactive. ZyWALL USG 1000 Users Guide

This example sets up the Ethernet interfaces as shown below. Table 30 Ethernet Interfaces Example

ETHERNET INTERFACE | SETTINGS

gel 192.168.1.1/24, DHCP server ge3 DHCP client ge4 172.23.37.240/24 ge5 10.0.0.1/24, DHCP server You have decided to use the default settings for gel and ge3, so it is not necessary to edit these interfaces. You can also skip ge2 because there are no physical ports associated with it anymore. Therefore, the following steps set up ge4 and ges. 1 Click Network > Interface > Ethernet. The following screen appears. Figure 47 Network > Interface > Ethernet, Initial Configuration 1 STATIC - 2 de DHCP - 3 ge DHCP — 4 ges STaTI 5 as sraric - 192168.11 = 0.0.0.0

2 Click the Edit icon for ge4, as shown above, and set up the IP address as shown below. ZyWALL USG 1000 Users Guide

This example sets up trunk WAN_TRUNK with ge3 and ge4. This example uses the default settings for the trunk and shows how to add the interfaces to it. Table 31 Trunk Example INTERFACE | TRUNK gel — ge3 WAN_TRUNK ge4 WAN_TRUNK ge5 _ There are no existing trunks at the beginning of this example. 1 Click Network > Interface > Trunk. The following screen appears. Figure 52 Network > Interface > Trunk, Initial Configuration WANLTRUNK WE (#9 2 Click the Edit icon. The following screen appears. Figure 53 Network > Interface > Trunk > Edit, Initial re wan_rRunx Load Balancing lgarithm re | # [ Mode [Downstream Bandmidth[Upstream Bandwidth] | 1 active 2} 1048576 Kbps 1048576 Kbps @ @ oN € à ge: active x} 1048576 Kbps 1048576 Kbps @ oN 3 auxE Passive æ] 0 Kbps 0 Kbps @ fi oN Ho fees 3 Click the Member icon, as shown above. Select the ge2 and click the left arrow to remove it from the member list. Do the same for aux. Select ge4 and click the right arrow to add it to the member list. Then click OK. ZyWALL USG 1000 Users Guide 129

Figure 54 Network > Interface > Trunk > Edit > Member Trunk Members Name WAN_TRUNK 1 28 ace æ] 1048576 kbps 1048576 kbps EE 2 935 Laue=l Fe 48576 Kbps BEN Member List 3 exe Ébps ER Please select member. 4 Use the default values for the rest of the settings. Click OK to save these changes and return to the previous screen.

This example sets up the LAN, WAN, and DMZ zones as shown below. Table 32 Zones Example

get LAN LAN ge2 WAN — ge3 WAN WAN ge4 DMZ WAN ge5 DMZ DMZ Ethernet interface ge2 does not have any physical ports associated with it, so it does not matter to which zone it is assigned or if it is assigned to any zone at all. The only change you must make is to remove ge4 from the DMZ zone and add it to the WAN zone. The following steps accomplish this by removing ge4 from the DMZ zone and changing WAN member ge2 into ge4, leaving ge2 unassigned to any zone. 1 Click Network > Zone. The following screen appears. Figure 55 Network > Zone, Initial Configuration LAN

Yes Yes ge wê ge2, ges \ = S 2 Click the Edit icon for DMZ, as shown above because you have to remove ge4 from the DMZ before you can add it to the WAN. ZyWALL USG 1000 Users Guide

Figure 56 Network > Zone > DMZ, Remove ge4 Group Members Name [PMZ F Block Intra-zone Traffic Member List Available Member 5 IFACEÏges

Ha] fes IPSEC/Defaut_L2TP_VPN_Connection Figure 57 Network > Zone > WAN, Add ge4 Group Members Name fan F Block Intra-zone Traffic Member List Available Member IFACEgeS DoRn| fesreei 3 Select IFACE/ge4 and click the left arrow to remove ge4 from the Member list. Click OK to save these changes and return to the previous screen. 4 Click the Edit icon for WAN. The following screen appears. 5 Select IFACE/ged and click the right arrow to add ge4 to the Member list. Click OK to save these changes and return to the previous screen. 6 Click Status and look at the Interface Status Summary, shown below. Figure 58 Status: Interface Status Summary After Zone Edits

This example is going to show you how to create the VPN tunnel illustrated below. Figure 59 VPN Example

In this example, the ZyWALL is router X (172.23.37.240/24), and the remote IPSec router is router Y (220.123.143.10/24). Create the VPN tunnel between IP addresses 192.168.1.33 to

192.168.1.232 on our local network A and the remote network B (192.168.10.0/24).

The ZyWALL has its default settings.

6.2.1 Set up the Ethernet Interfaces and Zones

This example uses the default Ethernet interface and zone settings so they do not need to be configured.

The VPN gateway manages the IKE SA. You do not have to set up any other objects before you configure the VPN gateway because this VPN tunnel does not use any certificates or extended authentication. 1 Click VPN > IPSec VPN > VPN Gateway, and then click the Add icon. 2 Give the VPN gateway a name (“VPN _GW_EXAMPLE”). Use the default proposal settings in this example--DES encryption, MD5 authentication, and DH1 key group. In the Property section, select ge4 in the Interface field, and enter 220.123.143.10 in the first Secure Gateway Address field. In the Authentication Method section, the pre- shared key is 12345678, and the routers are using each other’s IP addresses for authentication. Click OK. ZyWALL USG 1000 Users Guide

6.2.3 Set up the VPN Connection

The VPN connection manages the IPSec SA. You have to set up the address objects for the local network and remote network before you can set up the VPN connection. 1 Click Object > Address > Address. Click the Add icon. 2 Give the new address object a name (“VPN LOCAL RANGE”), change the Address Type to RANGE, and set up the rest of the fields to 192.168.1.33 and 192.168.1.232. Click OK. Figure 61 Object > Address > Address > Add Configuration Name JMPNLLOCALRANGE Address Type [Rance +] Starting IP Address EXCTESSSS End IP Address fezicsr22 ok Cancel 3 Repeat the process to create a new address object for the remote network (VPN_REMOTE_SUBNET”, 192.168.1.0/24). 4 Click VPN > IPSec VPN > VPN Connection. Click the Add icon. 5 Give the VPN connection a name (“VPN_CONN_EXAMPLE”), and select the VPN gateway (Section 6.2.2 on page 132) in the VPN Gateway section. Use the default proposal settings in this example--ESP, Tunnel encapsulation, DES encryption, and SHAI authentication--so do not change these settings. In the Policy section, select the address objects for the local and remote networks. Click OK. ZyWALL USG 1000 Users Guide 133

6.2.4 Set up the Policy Route for the VPN Tunnel

You should create a new policy route to use the VPN tunnel. This policy route will o: the existing address objects, so you do not have to create any additional objects first. 1 Click Network > Routing > Policy Route. You want this policy route to have nly use higher priority than the default policy route for the trunk, so click the Add icon at the top of the column, not the one next to the existing policy route. Figure 63 Network > Routing > Policy Route Policy Route Configuration LLuser[schedute[ncoming[ Source _[oestinationfservice] Nexthop [ snaT [pwril any none get LAN_SUBNET any anÿ WAN_TRUNK outgoing-interface 0 Ji] JR]

2 Configure the policy route as shown next. This policy route applies to traffic from gel. The source address and destination address must be the same ones represented address objects that you used in the VPN connection. The next-hop is the VPN connection that you created. Click OK. by the

VPN Tunnel E] VPNLCONN_EXANPLE = Because the new VPN connection has not been assigned to a zone yet, there are no restrictions (for example, firewall) on traffic to or from this VPN connection. You should set up the VPN settings on the remote IPSec router and try to establish the VPN tunnel before continuing.

6.2.5 Set up the Zone for the VPN Tunnel

The new VPN connection has not been assigned to a zone yet. In this example, you want to set up different security policies for VPN tunnels than you do for the default LAN, DMZ, and WAN zones, so create a new zone called VPN. 1 Click Network > Zone. Click the Add icon. 2 Give the zone a name (“VPN”), and add the VPN tunnel to it. Select IPSEC/ VPN_CONN_EXAMPLE and click the right arrow to add it to the Member list. Click OK. Figure 65 Network > Zone > Add Group Members Name M Block Intra-zone Traffic Member List Available Member ok Cancel By default, there are no security restrictions on the new zone, so, next, you should set up security policies (firewall rules, IDP, and so on) accordingly. Make sure all the firewalls between the ZyWALL and remote IPSec router allow UDP port 500 (IKE) and IP protocol 50 (AH) or 51 (ESP). You did not enable NAT traversal, so you do not have to configure the firewalls to allow UDP port 4500. ZyWALL USG 1000 Users Guide

This example is going to show you how to set up device HA as illustrated below. Figure 66 Device HA Example LES |

In this example, router A is the default gateway for the network and uses IP address

192.168.1.1. This is the default gateway IP address for the network. There are two ZyWALL

routers to ensure this gateway is available. Router A is the master; router B is the backup. Router B has a management IP address of 192.168.1.101. The ZyWALL has its default settings. Configure the master first because you can synchronize the backup with the master later.

6.3.1 Set up DNS for the Virtual Router

You can use a fully-qualified domain name, instead of an IP address, for the virtual router. If you want to do this, you should set up DNS before you configure the VRRP groups and synchronization. In this example, you are going to use the IP address.

6.3.2 Set up the VRRP Groups on the Master

You have to set up one VRRP group for each interface with a static IP address on which you want to set up device HA. In this example, create two VRRP groups, one for gel and one for ge4. 1 Click Device HA > VRRP Group, and then click the Add icon. 2 Give the VRRP group a name and virtual router ID, and select the interface gel. This is the master router, and you are not going to use authentication. Click OK. 136 ZYWALL USG 1000 Users Guide

Figure 67 Device HA > VRRP Group > Add: ge1 Basic Setting F Ensble Name f0_master_get VRID fo (1-254) Description {Optional) VRRP Interface gi x Role & Master © Backup Priority P55 | (range check for backup: 1-254) D Preempt Manage IP Manage 1P Subnet Mask Authentication & None © Text C1P AH (MDS) (authentication key) Dora] [earesi] 3 Click Status, and scroll down to the Interface Status Summary. The H/A Status field is Active. Figure 68 Status: Interface Status Summary: Device HA Master Configured

Interface Status Summary ane situ hist one 1 éroe hene D] LAN 192.168.1.1 na 4 Repeat these steps for the interface that is connected to the Internet. The second VRRP group should have a different VR ID. Part of an example using ge4 is shown below. ZyWALL USG 1000 Users Guide 137

6.3.3 Set up the Password for Synchronization

the interface to have a dynamic IP address. 1 Click Device HA > Synchronize. 2 Type the password for synchronization in the Password field. This password does not have to be the same as the password for the admin account, but you have to set the same password in the master and backup. Click Apply. Figure 70 Device HA > Synchronize General Setup Password Synchronize from {IP or FQDN) T° Auto Synchronize Interval minutes (1-1440) Appiy Reset onport f21 Sync. Now ZyWALL USG 1000 Users Guide

6.3.4 Finish Configuring the Master

Finish configuring the master. The backup router will get these updates later, when it synchronizes with the master.

6.3.5 Set up the Ethernet Interfaces on the Backup

On the backup ZyWALL, gel should be configured exactly the same way it is configured on the master, including the same IP address. Therefore, you should not configure the backup while it is connected to the same network as the master, or there will be an IP address conflict. You do not have to configure any other interfaces, including the one that is connected to the Internet, because the backup will get this configuration when it synchronizes with the master.

6.3.6 Set up the VRRP Groups on the Backup

You should set up the same VRRP groups on the backup that you set up on the master. The only difference is the role. In each VRRP group, select Backup, instead of Master, in the Role field. Therefore, you will also set up the management IP address for the backup. The VRRP group for gel is shown below. Figure 71 Device HA > VRRP Group > Add Basic Setting M Enable Name fc0_master_get VRID fo (1-254) Description (optional) VRRP Interface gi x Role C Master © Backup Priority 00 (range check for backup: 1-254) M Preempt Manage IP TAEXETI Manage IP Subnet Mask [255.255.255.0 Authentication © None Text CE | F—— C 1P AH (MDS) (Authentication key) x cm Click Status and look at the Interface Status Summary. The H/A Status field is Stand-By, and the IP address is the management IP address 192.168.1.101. Figure 72 Status: Interface Status Summary Interface Status Summary ame status Jun situ ronf 1 Addres Jreneo/oil gel Down Stand-By LAN 192.168.1.101 na ZyWALL USG 1000 Users Guide 139

1 Connect the backup to the same network as the master. 2 Click Device HA > Synchronize. 3 Type the password for synchronization in the Password field. Enter the IP address of the master (on a secure network), and click Syne Now to get the configuration from the master. Figure 73 Device HA > Synchronize General Setup Password Synchronize from Interval

F auto Synchronize fetes AporFoDN) minutes (1-1440) Appiy onport [21 Sync. Now Reset You can also set up the backup to synchronize with the master at regular intervals.

You can configure many policies and security settings for specific users or groups of users. This is illustrated in the following example, where you will set up the following policies. This is a simple example that does not include priorities for different types of traffic. See Section

27.4 on page 380 for more on bandwidth management.

Table 33 User-Aware Access Control Example GROUP (USER) |WEB SURFING | DE Drm | MSN DST Finance (Leo) Yes 200K No Yes Engineer (Steven) Yes 100K No No Sales (Debbie) Yes 100K Yes (M-F, Yes 08:30-18:00) Boss (Andy) Yes 100K Yes Yes Guest (guest) Yes 50K No No Others No — No No The users are authenticated by an external RADIUS server at 192.168.1.200. First, set up the user accounts and user groups in the ZyWALL. Then, set up user authentication using the RADIUS server. Finally, set up the policies in the table above. The ZyWALL has its default settings. ZyWALL USG 1000 Users Guide

Set up one user account for each user account in the RADIUS server. If it is possible to export user names from the RADIUS server to a text file, then you might create a script to create the user accounts instead. This example uses the web configurator. 1 Click User/Group > User. Click the Add icon. 2 Enter the same user name that is used in the RADIUS server, and set the User Type to Ext-User because this user account is authenticated by an external server. Click OK. Figure 74 User/Group > User > Add User Configuration User Name Leo User Type [Etuser x] Description Etematser Lease Time fraa0 (0-1440 minutes, 0 is unlimited) Reauthentication Time (1440 (0-1440 minutes, 0 is unlimited) ok [cancei| 3 Repeat this process to set up the remaining user accounts.

6.4.2 Set up User Groups

Set up the user groups and assign the users to each one. 1 Click User/Group > Group. Click the Add icon. 2 Enter the name of the group that is used in Table 33 on page 140. In this example, it is “Finance”. Then, select User/Leo and click the right arrow to move him to the Member list. This example only has one member in this group, so click OK. Of course you could add more members later. Figure 75 User/Group > Group > Add Configuration Name ( Finance ) Description (Optional) Member List Available ok Cancel 3 Repeat this process to set up the remaining user groups. ZyWALL USG 1000 Users Guide

This step sets up user authentication using the RADIUS server. First, configure the settings for the RADIUS server. Then, set up the authentication method, and configure the ZyWALL to use the authentication method. Finally, force users to log in to the ZyWALL before it routes traffic for them. 1 Click Object > AAA Server > RADIUS > Default. Configure the RADIUS server, and click Apply. Figure 76 Object > AAA Server > RADIUS > Default RADIUS Default Gr General Setup Host F921664200 {Por FQDN) Authentication Port fs ke Fe Timeout EF «300) Aprly Reset 2 Click Object > Auth. method. Click the Add icon. 3 Give the new authentication method a descriptive name, and click the Add icon. Select group radius because the ZyWALL should use the specified RADIUS server for authentication. Click OK. Figure 77 Object > Auth. method > Add General Setup Name FE 1 foroup racius 2] aû Le] [se 4 Click System > WWW. In the Authentication section, select the new authentication method in the Client Authentication Method field. Click Apply. Figure 78 System > WWW > Authentication Authentication Client Authentication Method RADIUS-oniy Apoly Reset 5 Click Object > User/Group > Setting. In the Force User Authentication Policy section, click the Add icon. 6 Set up a default policy that forces every user to log in to the ZyWALL before the ZyWALL routes traffic for them. Select Enable. Then, select force in the Authentication field. Keep the rest of the default settings, and click OK. ZyWALL USG 1000 Users Guide

The users will have to log in using the web configurator login screen before they can use HTTP or MSN. Figure 79 Object > User/Group > Setting > Add (Force User Authentication Policy) Configuration (detault_policy (Optional) auibentcation Coca) Criteria Source Address any Ré Destination Address any = Schedule none x ox Keaneei| When the users try to browse the web (or use any HTTP/HTTPS application), the Login screen appears. They have to log in using the user name and password in the RADIUS server.

6.4.4 Set up Web Surfing Policies With Bandwidth Restrictions

Use application patrol (AppPatrol) to enforce the web surfing and MSN policies. You must have already subscribed for the application patrol service. You can subscribe using the Licensing > Registration screens or using one of the wizards. 1 Click AppPatrol. If application patrol is not enabled, enable it, and click Apply. 2 Click the Edit icon next to the default policy. Figure 80 AppPatrol > http Service F Enable Service Service Identification Name http Classification & auto ( Service Ports (rar (cheat uen | From [ro | source Jesinatn] acces [ou 1n/ou/rr] Los |

3 Change the access to Drop because you do not want anyone except authorized user groups to browse the web. Click OK. ZyWALL USG 1000 Users Guide

Figure 81 AppPatrol > http > Edit Default Configuration Bandwidth Management Inbo: kbps Outbound: | kbps (0 : disabled) Priority| FF Maximize Bandwidth Usage Log mx 4 Click the Add icon in the policy list. In the new policy, select one of the user groups that is allowed to browse the web and set the corresponding bandwidth restriction in the Inbound and Outbound fields. Click OK. Repeat this process to add exceptions for all the other user groups that are allowed to browse the web. Figure 82 AppPatrol > http > Edit Default CHE F Enable Policy Port jo (0 : any) Schedule User France F From Te [y =] ei Cr | Destination Cc:| patate er | Bandwidth Management Inbound: |200 kbps Outbound: [200 kbps (0 : disabled) Prior M maximize Bandwidth Usage Los F El Es

6.4.5 Set up MSN Policies

Set up a recurring schedule object first because Sales can only use MSN during specified times on specified days. 1 Click Object > Schedule. Click the Add icon for recurring schedules. 2 Give the schedule a descriptive name. Set up the days (Monday through Friday) and the times (8:30 - 18:00) when Sales is allowed to use MSN. Click OK. 144 ZYWALL USG 1000 Users Guide

RS A SC Start [ [ [ F F Stop [ [ [ F F Week Days Æmonday MPruesdey Pwednesdey PThurdey Pfridey MSaturday Lœf cm] 3 Follow the steps in Section 6.4.4 on page 143 to set up the appropriate policies for MSN in application patrol. Make sure to specify the schedule when you configure the policy for the Sales group’s MSN access.

6.4.6 Set up LAN-to-DMZ Policies

Use the firewall to control access to the DMZ. 1 Click Firewall. In From Zone, select LAN; in To Zone, select DMZ. The default rule for LAN-to-DMZ traffic allows all traffic. You want to limit access to specific groups, so change the default rule first. Click the Edit icon next to it. 2 Change the Access field to deny, and click OK. Figure 84 Firewall > LAN > DMZ > Edit Configuration F Ensble From

3 Click the Add icon at the top of the rule list to create a rule for one of the user groups that is allowed to access the DMZ. 4 Select one of the user groups that is allowed to access the DMZ, and click OK. ZyWALL USG 1000 Users Guide

Figure 85 Firewall > LAN > DMZ > Add Configuration F Enable From LAN To DMZ Description (Optional) Schedule [none >| User = Source ny = Destination any EA Service any be Access allow xl Log no + OK | Cancel 5 Repeat this process to set up firewall rules for the other user groups that are allowed to access the DMZ.

The following example shows how to set up a trunk for two connections (ge2 and ge3) to the Internet. The available bandwidth for each connections is 1Mbps (ge2) and 512 Kbps (ge3). As these connections have somewhat different bandwidth, you have decided to use the Weighted Round Robin algorithm and to send traffic to ge2 and ge3 in a 2:1 ratio. Figure 86 Trunk Example ge2 ge3 512 Kbps The ZyWALL has its default settings, and you do not have to change many of them to set up this trunk. You only have to set up the bandwidth on ge2 and ge3 and change the algorithm that WAN_TRUNK uses.

1 Click Network > Interface > Ethernet. Click the Edit icon for ge2, and enter the available bandwidth (1000 kbps) in the Upstream Bandwidth and Downstream Bandvwidth fields. Click OK. ZyWALL USG 1000 Users Guide

1 Click Network > Interface > Trunk. Click the Edit icon next to WAN TRUNK. 2 Inthe Load Balancing Algorithm field, select Weighted Round Robin. After the screen refreshes, enter 2 and 1 in the Weight column for ge2 and ge3, respectively. Click OK. Figure 88 Network > Interface > Trunk > WAN_TRUNK > Edit Trunk Members Name Lead Balancing Algorithm Ce rene | re ts 1 se2 [active @ŒN 2 s3® factve x] BŒN 3 axe Fsssve x] FI ET EE En

In this example, there is an SMTP mail server in the LAN zone. It has a private IP address of

192.168.1.21. The public IP address of the server is 1.1.1.1.

In order for the server to be accessible to people from the Internet (WAN zone), you need to create a 1:1 NAT mapping from the public IP address to its private one. ZyWALL USG 1000 Users Guide 147

The firewall is enabled, so you also need to create a rule to allow traffic in from the WAN zone. Figure 89 NAT 1:1 Example Network Topology Internet

6.6.1 NAT 1:1 Address Objects

First create two address objects for the private and public IP addresses (LAN_SMTP and WAN_EG) in the Object > Address screen as shown next. Figure 90 Create Address Objects Configuration Name Lan_surP Address Type HOST x 1P Address [32168121 Box] fesreei Configuration Name franec Address Type HOST x» IP Address FER Figure 91 Address Objects Address Group Configuration RS EC ES ET EE

This section sets up a virtual server rule that changes the destination of SMTP traffic coming to IP address 1.1.1.1 at the ZyWALL’s ge3 (WAN) interface, to the LAN SMTP server’s IP address (192.168.1.21). This is also called Destination NAT (DNAT) Figure 92 NAT 1:1 Example Virtual Server

168.1.21 Destination 1.1.1.1

SAP Internet The ge3 WAN interface has a different IP address than 1.1.1.1, so in order for the ZyWALL gateway to be able to do ARP resolution correctly, you need to create a ge3 virtual server entry. In the Network > Virtual Server screen, click the + symbol and create a new virtual server entry as shown next. This entry maps TCP port 25 (SMTP) traffic coming to IP address

1.1.1.1 on ge3 to the IP address of the SMTP server (192.168.1.21). In this example the SMTP

server also uses port 25, so the Mapped Port is set to 25. Figure 93 Create a Virtual Server M Enable Name Fantes Interface [23 >| Original IP CEE | Mapped IP EXCIENS Mapping Type [Pat +] Protocol Type Fo x] Original Port CE Mapped Port CE

• Please make sure the firewall allows virtual server traffic.

• Please create à corresponding policy route (NAT 1:1) ifthe virtual server will also establish connections to clients. OK | | Cancel

6.6.3 NAT 1:1 Policy Route

This section sets up a policy route for the traffic coming from the LAN SMTP server to the ZyWALL's gel (LAN) interface. It changes the source address from 192.168.1.21 to 1.1.1.1. This is also called Source NAT (SNAT). It sends the traffic out through ge3 (a WAN interface). ZyWALL USG 1000 Users Guide 149

Internet Click Network > Routing > Policy Route > Add and configure the screen as shown next. Be careful of where you create the route as routes are ordered in descending priority. Figure 95 Create a Policy Route Configuration F Ensble Description far 1_EG (Optional) Criteria User Incoming Source Address Destination Address Schedule Service Next-Hop Type Interface Interface ges vi Address Translation Source Network Address Translation Bandwidth Shaping Maximum Bandwidth o kbps Bandwidth Priority Î {-7, 1 is highest priority) FF Maximize Bandwidth Usage Es En

6.6.4 NAT 1:1 Firewall Rule

Create a firewall rule to allow access from the WAN zone to the mail server in the LAN zone. Be careful of where you create the rule as firewall rules are ordered in descending priority. 150 ZyWALL USG 1000 Users Guide

Figure 96 Create a Firewall Rule Configuration F Enable From

The NAT 1:1 example in Section 6.6 on page 147 maps a public IP address to the private IP address of a LAN SMTP mail server to allow users to access the SMTP mail server from the WAN. LAN users can also use an IP address to access the mail server. However, you need to configure NAT loopback for LAN users to use a domain name to access the server. Figure 97 LAN Computer Queries the DNS Server

A LAN user computer at IP address 192.168.1.89 queries the domain name (xxx.LAN- SMTP.com in this example) from a public DNS server and gets the SMTP server’s 1-1 NAT mapped public IP address of 1.1.1.1. ZyWALL USG 1000 Users Guide

When a LAN user sends SMTP traffic to IP address 1.1.1.1, the traffic comes into the ZyWALL through the gel (LAN) interface, thus it does not match the NAT 1:1 mapping’s virtual server rule for SMTP traffic coming to IP 1.1.1.1 from ge3 (the WAN). So you must configure a similar virtual server rule for gel. Figure 98 NAT Loopback Virtual Server NAT 1111 [ns | LL. Destination 192.168.1.21 Destination 1.1.1.1 P ES s CN,

Click Network > Virtual Server and the + symbol and create the virtual server rule as shown next. This virtual server rule is the same as the NAT 1:1 virtual rule in Section 6.6.2 on page 149, except you use the LAN interface (gel) instead of the WAN interface (ge3). This rule maps TCP port 25 (SMTP) traffic destined for IP address 1.1.1.1 and coming in on gel to the IP address of the SMTP server (192.168.1.21). In this example the SMTP server also uses port 25, so the Mapped Port is set to 25. Figure 99 Create a Virtual Server F Enable Name MAT Locphack EG Interface Ge =D Original IP WAN_EG 7 Mapped IP EXCES Mapping Type [Por +] Protocol Type Fœ | Original Port Rs Mapped Port Ps

• Please make sure the firewall allows virtual server traffic.
• Please create à corresponding policy route (NAT 1:1) if the virtual server will also establish connections to clients. ok Cancel ZyWALL USG 1000 Users Guide

Without a NAT loopback policy route, the LAN user SMTP traffic goes to the LAN SMTP server has the LAN computer’s IP address as the source. The source address is in the same subnet, so the LAN SMTP server replies directly. The return traffic uses the SMTP server’s LAN IP address as the source address!. This creates a triangle route since the source does not match the original destination address (1.1.1.1). The user’s computer shuts down the session. Figure 100 Triangle Route VER, EE —

Configure a policy route to use the IP address of the ZyWALL's gel (LAN) interface,

192.168.1.1 as the source address of the traffic going to the LAN SMTP server from the LAN

users. This way the LAN SMTP server replies to the ZyWALL and the ZyWALL applies NAT. Figure 101 NAT Loopback Policy Route NAT CN,

Click Network > Routing > Policy Route > Add and create the policy route as shown next. Be careful of where you create the route as routes are ordered in descending priority. This policy route applies source NAT to traffic sent from the LAN to the SMTP server.

1. Evenifthe packets go through the ZyWALL, they only undergo layer 2 switching, not NAT.

Figure 102 Create a Policy Route Configuration F enable Description T_Loopbak EG (optional) Criteria User Incoming Source Address Destination Address Schedule Service Next-Hop Type Interface Address Translation EL LL | Bandwidth Shaping Maximum Bandwidth e Kbps Banduidth Priority (7, 2 is highest priority) Î Maximize Bandwidth Usage x ca | Now the LAN SMTP server replies to the ZyWALL’s LAN IP address and the ZyWALL changes the source address to 1.1.1.1 before sending it to the LAN user’s computer. The source in the return traffic matches the original destination address (1.1.1.1) and the LAN user can use the LAN SMTP server. Figure 103 NAT Loopback Successful NAT

6.8 Service Control and the Firewall

Service control lets you configure rules that control HTTP and HTTPS management access (to the web configurator) and separate rules that control HTTP and HTTPS user access (logging into SSL VPN for example). See Chapter 43 on page 575 for more on service control. The To-ZyWALL firewall rules apply to any kind of HTTP or HTTPS connection to the ZyWALL. They do not distinguish between administrator management access and user access. If you configure service control to allow management or user HTTP or HTTPS access, make sure the firewall is not configured to block that access.

Status This chapter explains the Status screen, which is the screen you see when you first log in to the ZyWALL or when you click Status.

Use this screen to look at the ZyWALL's general device information, system status, system resource usage, licensed service status, and interface status. Figure 107 Status System Name: Model Name Serial Number! MAC Address Range: Firmware Version: usg1000 ZyWALL USG 1000 2354131340 80-009-0110014A Q0:19:eb:12:34 Sas

D'iicensed Service status 10P - License Status/Remaining days: Not Licensed / 0 - Signature Version: V2.020 [2007/05/10 21: - Last Update Time: na - Total Signature Number: 2043 Anti-Virus. - License Status/Remaining days: Not Licensed / 0 - Signature Version: V1.009 [2007/05/17 18:48:40 - Last Update Time: na - Total Signature Number: 3200 Content Fiker - License Status/Remaining days: Not Licensed / 0 Top 5 Intrusion & Virus Detection L nan [intrusion Detected | virus Detected ZyWALL USG 1000 Users Guide

The following table describes the labels in this screen. Table 34 Status LABEL DESCRIPTION Device Information System Name This field displays the name used to identify the ZyWALL on any network. Click the icon on the right to open the screen where you can change it. See Section 43.2 on page 575. Model Name This field displays the model name of this ZyWALL. Serial Number This field displays the serial number of this ZyYWALL. MAC Address Range This field displays the MAC addresses used by the ZyWALL. Each physical port has one MAC address. The first MAC address is assigned to physical port 1, the second MAC address is assigned to physical port 2, and so on. Firmware Version This field displays the version number and date of the firmware the ZyWALL is currently running. Click the icon on the right to open the screen where you can upload fimware. See Section 45.3 on page 620. System Status System Uptime This field displays how long the ZyWALL has been running since it last restarted or was turned on. Current Date/ Time This field displays the current date and time in the ZyWALL. The format is yyyy- mm-dd hh:mmiss. VPN Status Click this to look at the VPN tunnels that are currently established. See Section 7.2 on page 160. DHCP Table Click this to look at the IP addresses currently assigned to the ZyWALL's DHCP clients and the IP addresses reserved for specific MAC addresses. See Section 7.3 on page 161. Port Statistics Click this to look at packet statistics for each physical port. See Section 7.4 on page

Current Login User This field displays the user name used to log in to the current session, the amount of reauthentication time remaining, and the amount of lease time remaining. See

Chapter 34 on page 503.

Number of Login Users This field displays the number of users currently logged in to the ZyWALL. Click the icon to pop-open a list of the users who are currently logged in to the ZyWALL. See

Section 7.5 on page 163.

System Resources CPU Usage This field displays what percentage of the ZyWALL's processing capability is currently being used. Memory Usage This field displays what percentage of the ZyWALL's RAM is currently being used. Flash Usage This field displays what percentage of the ZyWALL's onboard flash memory is currently being used. Active Sessions This field displays how many traffic sessions are currently open on the ZyWALL. These are the sessions that are traversing the ZyWALL. Licensed Service Status IDP License This field displays the current status of the license and how many days longer it is Status / still valid. fit displays O days, the license has expired. If the status is not Licensed, Remaining click this to open the screen where you can activate or extend the license. See Days Section 8.2 on page 166. ZyWALL USG 1000 Users Guide

Table 34 Status (continued) LABEL DESCRIPTION Signature This field displays the version number, date, and time of the current set of Version signatures the ZyWALL is using. Last Update | This field displays the last time the ZyWALL received updated signatures. Time Total This field displays the total number of signatures in the current signature version. Signature Number Anti-Virus License This field displays the current status of the license and how many days longer it is Status / still valid. fit displays O days, the license has expired. If the status is not Licensed, Remaining click this to open the screen where you can activate or extend the license. See Days Section 8.2 on page 166. Signature This field displays the version number, date, and time of the current set of Version signatures the ZyWALL is using. Last Update | This field displays the last time the ZyWALL received updated signatures. Time Total This field displays the total number of signatures in the current signature version. Signature Number Content Filter License This field displays the current status of the license and how many days longer it is Status / still valid. fit displays O days, the license has expired. If the status is not Licensed, Remaining click this to open the screen where you can activate or extend the license. See Days Section 8.2 on page 166. Interface Status | If an Ethernet interface does not have any physical ports associated with it, its entry Summary is displayed in light gray text. Click the Detail icon to go to a (more detailed) summary screen of interface statistics. Name This field displays the name of each interface. Status This field displays the current status of each interface. The possible values depend on what type of interface it is. For port groups: Inactive - The port group is disabled. Port Group Down - The port group is enabled but not connected. Port Group Up - The port group is enabled, and at least one of the physical ports associated with it is connected. For Ethernet interfaces: Port Group inactive - The Ethernet interface does not have any physical ports associated with it. Inactive - The Ethernet interface is disabled. Down - The Ethernet interface is enabled but not connected. Speed / Duplex - The Ethernet interface is enabled and connected. This field displays the port speed and duplex setting (Full or Half). For the auxiliary interface: Inactive - The auxiliary interface is disabled. Connected - The auxiliary interface is enabled and connected. Disconnected - The auxiliary interface is not connected. ZyWALL USG 1000 Users Guide 159

Table 34 Status (continued) LABEL DESCRIPTION HA Status This field displays the status of the interface in the virtual router. Active - This interface is the master interface in the virtual router. Stand-By - This interface is a backup interface in the virtual router. Fault - This VRRP group is not functioning in the virtual router right now. For example, this might happen if the interface is down. n/a - Device HA is not active on the interface. Zone This field displays the zone to which the interface is currently assigned. IP Address This field displays the current IP address assigned to the interface. If the IP address is 0.0.0.0, the interface is disabled or did not receive an IP address and subnet mask via DHCP. If this interface is a member of an active virtual router, this field displays the IP address it is currently using. This is either the static IP address of the interface (if it is the master) or the management IP address (if it is a backup). Renew/Dial Use this field to get or to update the IP address for the interface. Click Renew to send a new DHCP request to a DHCP server. Click the Connect icon to try to connect the auxiliary interface or a PPPOE/PPTP interface. If the interface cannot use one of these ways to get or to update its IP address, this field displays n/a. Top 5 intrusion & Virus Detection The following is a list of the five intrusions or viruses that the ZyWALL has most frequently detected since it last started up. Rank This is the ranking number of an intrusion or virus. This is an intrusion's or virus's place in the list of most common intrusions or viruses. Intrusion This is the name of a signature for which the ZyWALL has detected matching Detected packets. The number in brackets indicates how many times the signature has been matched. Click the hyperlink for more detailed information on the intrusion. Virus Detected This is the name of the virus that the ZyWALL has detected. Refresh Interval Select how often you want the screen to automatically refresh. Refresh Now Click this to update the screen immediately.

Use this screen to look at the VPN tunnels that are currently established. To access this screen, click VPN Status in the Status screen.

Figure 108 Status > VPN Status YPN Table Poll Interval (1-60 seconds): 5 Set Interval Stop The following table describes the labels in this screen. Table 35 Status > VPN Status LABEL DESCRIPTION # This field is a sequential value, and it is not associated with a specific SA. Name This field displays the name of the IPSec SA. Encapsulation This field displays how the IPSec SA is encapsulated. IPSec Algorithm | This field displays the encryption and authentication algorithms used in the SA. Poll Interval Enter how often you want this window to be updated automatically, and click Set Interval. Set Interval Click this to set the Poll Interval the screen uses. Stop Click this to stop the window from updating automatically. You can start it again by setting the Poll Interval and clicking Set Interval.

Use this screen to look at the IP addresses currently assigned to DHCP clients and the IP addresses reserved for specific MAC addresses. To access this screen, click the icon beside DHCP Table in the Status screen. ZyWALL USG 1000 Users Guide 161

Figure 109 Status > DHCP Table DHCP Table Interface [get + Le Léiasiress | vosneme | mncadus fre. rs 192.168.1.44 none 05:01:0D:1F:1C:47 F Apply Retresh The following table describes the labels in this screen. Table 36 Status > DHCP Table LABEL DESCRIPTION Interface Select for which interface you want to look at the IP addresses currently assigned to DHCP clients and the IP addresses reserved for specific MAC addresses. # This field is a sequential value, and it is not associated with a specific entry. IP Address This field displays the IP address currently assigned to a DHCP client or reserved for a specific MAC address. Host Name This field displays the name used to identify this device on the network (the computer name). The ZyWALL learns these from the DHCP client requests. You can use CLI commandés to set this value for static DHCP entries. MAC Address This field displays the MAC address to which the IP address is currently assigned or for which the IP address is reserved. Reserve If this field is selected, this entry is a static DHCP entry. The IP address is reserved for the MAC address. If this field is clear, this entry is a dynamic DHCP entry. The IP address is assigned to a DHCP client. To create a static DHCP entry using an existing dynamic DHCP entry, select this field, and then click Apply. To remove a static DHCP entry, clear this field, and then click Apply. Apply Click this to save your settings to the ZyWALL. Refresh Click this to update the screen immediately.

Use this screen to look at packet statistics for each physical port. To access this screen, click Port Statistics in the Status screen. ZyWALL USG 1000 Users Guide

Figure 110 Status > Port Statistics Statistics Table 0 30:03:17 fl 100M/Full 3613 45102 o 960 2 Down 634139 1349 o 0 o 8 100M/Full 393398 2932808 0 3020 640 | | Down 1185 88 o 0 o 90:00:00 = | | 5 Down 1997 o 0 o 0 00:00:00 = System Up Time : 22 days, 01:45:51 Poll Interval (1-60 seconds): [5 Set interval Stop The following table describes the labels in this screen. Table 37 Status > Port Statistics LABEL DESCRIPTION Port This field displays the physical port number. status This field displays the current status of the physical port. Down - The physical port is not connected. Speed / Duplex - The physical port is connected. This field displays the port speed and duplex setting (Full or Half). TxPkts This field displays the number of packets transmitted from the ZyWALL on the physical port since it was last connected. RxPkts This field displays the number of packets received by the ZyWALL on the physical port since it was last connected. Collisions This field displays the number of collisions on the physical port since it was last connected. Tx B/s This field displays the transmission speed, in bytes per second, on the physical port in the one-second interval before the screen updated. Rx B/s This field displays the reception speed, in bytes per second, on the physical port in the one-second interval before the screen updated. Up Time This field displays how long the physical port has been connected. System Up Time | This field displays how long the ZyWALL has been running since it last restarted or was turned on. Poll Interval Enter how often you want this window to be updated automatically, and click Set Interval. Set Interval Click this to set the Poll Interval the screen uses. Stop Click this to stop the window from updating automatically. You can start it again by setting the Poll Interval and clicking Set Interval.

Use this screen to look at a list of the users currently logged into the ZyWALL. To access this screen, click the Number of Login Users Detail icon in the Status screen. ZyWALL USG 1000 Users Guide 163

Figure 111 Status > Current Users Current User List EN M 1 dre 23:55:33/23:59:59 http/https 172.23.37.22 The following table describes the labels in this screen. Table 38 Status > Current Users LABEL DESCRIPTION # This field is a sequential value and is not associated with any entry. User ID This field displays the user name of each user who is currently logged in to the ZyWALL. Reauth Lease T. This field displays the amount of reauthentication time remaining and the amount of lease time remaining for each user. See Chapter 34 on page 503. Type This field displays the way the user logged in to the ZyWALL. IP address This field displays the IP address of the computer used to log in to the ZyWALL. Force Logout Click this icon to end a user's session. ZyWALL USG 1000 Users Guide

Registration This chapter shows you how to register for the ZyWALL's subscription services.

myZyXEL.com is ZyXEL's online services center where you can register your ZyWALL and manage subscription services available for the ZyWALL. You need to create an account before you can register your device and activate the services at myZyXEL.com. You can directly create a myZyXEL.com account, register your ZyWALL and activate a service using the Registration screen. Alternatively, go to http:/www.myZyXEL.com with the ZyWALL'Ss serial number and LAN MAC address to register it. Refer to the web site’s on- line help for details. To activate a service on a ZyWALL, you need to access myZyXEL.com via that ZyWALL.

8.1.1 Subscription Services Available on the ZyWALL

The ZyWALL can use anti-virus, IDP/AppPatrol (Intrusion Detection and Prevention and application patrol), SSL VPN, and content filtering subscription services. + The ZyWALL's anti-virus packet scanner uses the signature files on the ZyWALL to detect virus files. After the service is activated, the ZyWALL can download the up-to-date signature files from the update server (http://myupdate.zywall.zyxel.com). + The IDP and application patrol features use the IDP/AppPatrol signature files on the ZyWALL. IDP detects malicious or suspicious packets and responds immediately. Application patrol conveniently manages the use of various applications on the network. After the service is activated, the ZyWALL can download the up-to-date signature files from the update server (http://myupdate.zywall.zyxel.com). ZyWALL USG 1000 Users Guide 165

Chapter 8 Registration

+ SSL VPN tunnels provide secure network access to remote users. You can purchase and enter a license key to have the ZyWALL use more SSL VPN tunnels. + The content filter allows or blocks access to web sites. Subscribe to category-based content filtering to block access to categories of web sites based on content. Your ZyWALL accesses an external database that has millions of web sites categorized based on content. You can have the ZyWALL block, block and/or log access to web sites based on these categories. + _ You will get automatic e-mail notification of new signature releases from mySecurityZone after you activate the IDP/AppPatrol service. You can also check for new signatures at http://mysecurity.zyxel.com. See the respective chapters for more information about these features. To update the signature file or use a subscription service, you have to register the ZyWALL and activate the corresponding service at myZyXEL.com (through the ZyWALL).

Use this screen to register your ZyWALL with myZyXEL.com and activate a service, such as content filtering. Click Licensing > Registration in the navigation panel to open the screen as shown next. Figure 112 Licensing > Registration General Setup This device is not registered to myZyXEL.com, Please enter information below to register your device 1f you don't have myZyXEL.com account, please select "new myZyKEL.com account" below. If you have 8 myZyXEL.com account, but you forget your User Name or Password, please go to www.myZyXEL.com for help. & new myZyKEL.com account C existing myZyKEL.com account User Name Check | you can click to check if username exists Password Confirm Password E-Mail Address Country Code Trial Service Activation F Anti-Virus F 10P/AppPatrol F° Content Filter Aprly ZyWALL USG 1000 Users Guide

Chapter 8 Registration

The following table describes the labels in this screen. Table 39 Licensing > Registration LABEL DESCRIPTION General Setup If you select existing myZyXEL.com account, only the User Name and Password fields are available. new myZyXEL.com account If you haven't created an account at myZyXEL.com, select this option and configure the following fields to create an account and register your ZyWALL. existing myZyXEL.com If you already have an account at myZyXEL.com, select this option and enter account your user name and password in the fields below to register your ZyWALL. UserName Enter a user name for your myZyXEL.com account. The name should be from six to 20 alphanumeric characters (and the underscore). Spaces are not allowed. Check Click this button to check with the myZyXEL.com database to verify the user name you entered has not been used. Password Enter a password of between six and 20 alphanumeric characters (and the underscore). Spaces are not allowed. Confirm Password Enter the password again for confirmation. E-Mail Address Enter your e-mail address. You can use up to 80 alphanumeric characters (periods and the underscore are also allowed) without spaces. Country Code Select your country from the drop-down box list. Trial Service Activation You can try a trial service subscription. After the trial expires, you can buy an iCard and enter the license key in the Registration Service screen to extend the service. Anti-Virus Select the check box to activate a trial. The trial period starts the day you IDP/AppPatrol activate the trial. Content Filter Apply Click Apply to save your changes back to the ZyWALL. paf If the ZyWALL is registered already, this screen is read-only and indicates whether trial services are activated (if any). You can still select the unchecked trial service(s) to activate it after registration. Use the Service screen to update your service subscription status. ZyWALL USG 1000 Users Guide

Chapter 8 Registration

After you activate a trial, you can also use this screen to register and enter your iCard’s PIN number (license key). Click Licensing > Registration > Service to open the screen as shown next. Figure 114 Licensing > Registration > Service Registration ETS Service Management IDP/AppPatrol Signature Service Licensed Standard 2008-11-25 Anti-Virus Service Licensed Standard 2009-2-23 da SSL VPN Not Licensed s Content Filter Service Licensed Standard 2007-11-26 N/A License Upgrade License Key Update Service License Refresh= Note: Sync with myZyXEL.com to dounload license Info The following table describes the labels in this screen. Table 40 Licensing > Registration > Service LABEL DESCRIPTION Service Management Service This field displays the service name available on the ZyWALL. Status This field displays whether a service is activated (Licensed) or not (Not Licensed) or expired (Expired). Registration Type This field displays whether you applied for a trial application (Trial) or registered a service with your iCard's PIN number (Standard). This field is blank when a service is not activated. ZyWALL USG 1000 Users Guide

Chapter 8 Registration

Table 40 Licensing > Registration > Service (continued) LABEL DESCRIPTION Expiration date This field displays the date your service expires. You can continue to use IDP/AppPatrol or Anti-Virus after the registration expires, you just won't receive updated signatures. Count This field displays how many VPN tunnels you can use with your current license. This field does not apply to the other services. License Upgrade License Key Enter your iCard's PIN number and click Update to activate or extend a standard service subscription. If a standard service subscription runs out, you need to buy a new iCard (specific to your ZyWALL) and enter the new PIN number to extend the service. Service License Refresh Click this button to renew service license information (such as the registration status and expiration day). ZyWALL USG 1000 Users Guide

Chapter 8 Registration

Update This chapter shows you how to update the ZyWALL's signature packages.

9.1 Updating Anti-virus Signatures

When scheduling signature updates, choose a day and time when your network is least busy to minimize disruption to your network. Your custom signature configurations are not over- written when you download new signatures. IDP signatures (see the chapters on IDP) are included with string-based anti-virus signatures. When you download new signatures using the IDP Update screen, anti-virus signatures are also downloaded. The version number changes both in the IDP Update screen and this screen. Both screens also share the same Auto-Update schedule. Changes made to the schedule in one screen are reflected in the other. Æ The ZyWALL does not have to reboot when you upload new signatures. Click Licensing > Update >Anti-Virus to display the following screen. ZyWALL USG 1000 Users Guide 171

Figure 115 Licensing > Update >Anti-Virus Current Version: Released Date: 2 Remote Update Upctate Now F auto Update C Hourly & Daily © weekly Signature Information Signature Number: 3200 Synchronize the Anti-Virus Signature Package to the latest version with online update server. (myZyXEL.com activation required)

007/06/26 00:52:18 2_Elénour) Sunday Z1(Day) 10 EI (Hour) Apply Reset The following table describes the labels in this screen. LABEL DESCRIPTION Signature Informati ion Current Version This field displays the signatures version number currently used by the ZyWALL. This number is defined by the ZyXEL Security Response Team (ZSRT) who maintain and update them. This number gets larger as new signatures are added, so you should refer to this number regularly. Go to https://mysecurity.zyxel.com/mysecurity/ to see what the latest version number is. You can also subscribe to signature update e-mail notifications. Signature This field displays the number of signatures in this set. Number Released This field displays the date and time the set was released. Date Remote Update Use these fields to have the ZyWALL check for new signatures at myZyXEL.com. If new signatures are found, they are then downloaded to the ZyWALL. Update Now Click this button to have the ZyWALL check for new signatures immediately. If there are new ones, the ZyWALL will then download them. Auto Update Select this check box to have the ZyWALL automatically check for new signatures regularly at the time and day specified. You should select a time when your network is not busy for minimal interruption. Hourly Select this option to have the ZyWALL check for new signatures every hour. Daily Select this option to have the ZyWALL check for new signatures every day at the specified time. The time format is the 24 hour clock, so ‘23’ means 11PM for example. Weekly Select this option to have the ZyWALL check for new signatures once a week on the day and at the time specified. Apply Click this button to save your changes to the ZyWALL. Reset Click this button to return the screen to its last-saved settings.

9.2 Updating IDP and Application Patrol Signatures

The ZyWALL comes with signatures for the IDP and application patrol features. These signatures are continually updated as new attack types evolve. New signatures can be downloaded to the ZyWALL periodically if you have subscribed for IDP service. You need to create an account at myZyXEL.com, register your ZyWALL and then subscribe for IDP service in order to be able to download new packet inspection signatures from myZyXEL.com (see the Registration screens). Use the Update IDP /AppPatrol screen to schedule or immediately download IDP signatures. Click Licensing > Update > IDP/AppPatrol to display the following screen. Figure 116 Licensing > Update > IDP/AppPatrol Signature Information Current Version: 2.008 Signature Number: 2256 Released Date: 2007/02/02 14:02:33 Remote Update Synchronize the IDP Signature Package to the latest version with online update server. (myZyKEL.com activation required) Update Now M auto Update © Hourly © Daily 1x] (Hour) © weekly Sunday æ] (Day) [0 2x (Hour) Apriy Reset The following table describes the fields in this screen. Table 41 Licensing > Update > IDP/AppPatrol LABEL DESCRIPTION Signature The following fields display information on the current signature set that the Information ZyWALL is using. Current This field displays the IDP signature and anomaly rule set version number. This Version number gets larger as the set is enhanced. Signature This field displays the number of IDP signatures in this set. This number usually Number gets larger as the set is enhanced. Older signatures and rules may be removed if they are no longer applicable or have been supplanted by newer ones. Released This field displays the date and time the set was released. Date Remote Update Use these fields to have the ZyWALL check for new IDP signatures at myZyXEL.com. If new signatures are found, they are then downloaded to the ZyWALL. Update Now | Click this button to have the ZyWALL check for new IDP signatures immediately. If there are new ones, the ZyWALL will then download them. ZyWALL USG 1000 Users Guide 173

Table 41 Licensing > Update > IDP/AppPatrol (continued) LABEL DESCRIPTION Auto Update Select this check box to have the ZyWALL automatically check for new IDP signatures regularly at the time and day specified. You should select a time when your network is not busy for minimal interruption. Hourly Select this option to have the ZyWALL check for new IDP signatures every hour. Daily Select this option to have the ZyWALL check for new IDP signatures everyday at the specified time. The time format is the 24 hour clock, so ‘23° means 11PM for example. Weekly Select this option to have the ZyWALL check for new IDP signatures once a week on the day and at the time specified. Apply Click this button to save your changes to the ZyWALL. Reset Click this button to return the screen toits last-saved settings.

Figure 117 Downloading IDP Signatures L online Update Figure 118 Successful IDP Signature Download ZyWALL USG 1000 Users Guide

The ZyWALL comes with signatures that the ZyWALL uses to protect itself from intrusions. These signatures are continually updated as new attack types evolve. These system protect signature updates are free and can be downloaded to the ZyWALL periodically. Click Licensing > Update > System Protect to display the following screen. Use this screen to schedule or immediately download IDP signatures. Figure 119 Licensing > Update > System Protect EEE Protect Signature Information Current Version: 1.001 Signature Number: 18 Released Date: 2006/10/20 15:31:00 Remote Update Synchronize the Self Protect Signature Package to the latest version with online update server. Update Now F auto Update C Hourly & Daily 0 x] (Hour) C'weekly Sunday x] (Day) [0 xl Hour) Apply Reset The following table describes the fields in this screen. Table 42 Licensing > Update > System Protect LABEL DESCRIPTION Signature The following fields display information on the current signature set that the Information ZyWALL is using. Current This field displays the IDP signature and anomaly rule set version number. This Version number gets larger as the set is enhanced. Signature This field displays the number of signatures in this set. This number usually gets Number larger as the set is enhanced. Older signatures and rules may be removed if they are no longer applicable or have been supplanted by newer ones. Released This field displays the date and time the set was released. Date Remote Update Use these fields to have the ZyWALL check for new signatures at myZyXEL.com. If new signatures are found, they are then downloaded to the ZyWALL. Update Now | Click this button to have the ZyWALL check for new signatures immediately. 1f there are new ones, the ZyWALL will then download them. Auto Update | Select this check box to have the ZyWALL automatically check for new signatures regularly at the time and day specified. You should select a time when your network is not busy for minimal interruption. Hourly Select this option to have the ZyWALL check for new signatures every hour. ZyWALL USG 1000 Users Guide 175

Table 42 Licensing > Update > System Protect (continued) LABEL DESCRIPTION Daily Select this option to have the ZyWALL check for new signatures every day at the specified time. The time format is the 24 hour clock, so ‘23’ means 11PM for example. Weekly Select this option to have the ZyWALL check for new signatures once a week on the day and at the time specified. Apply Click this button to save your changes to the ZyWALL. Reset Click this button to return the screen toits last-saved settings. Figure 120 Downloading System Protect Signatures Figure 121 Successful System Protect Signature Download ZyWALL USG 1000 Users Guide

Interface See Section 5.4.2 on page 115 for related information on these screens.

10.1 Interface Overview

In general, an interface has the following characteristics. An interface is a logical entity through which (layer-3) packets pass. An interface is bound to a physical port or another interface. Many interfaces can share the same physical port. An interface is bound to at most one zone. Many interface can belong to the same zone. Layer-3 virtualization (IP alias, for example) is a kind of interface. Some characteristics do not apply to some types of interfaces.

10.1.1 Types of Interfaces

You can create several types of interfaces in the ZyWALL. Port groups create a hardware connection between physical ports at the layer-2 (data link, MAC address) level. Ethernet interfaces are the foundation for defining other interfaces and network policies. RIP and OSPF are also configured in these interfaces. VLAN interfaces receive and send tagged frames. The ZyWALL automatically adds or removes the tags as needed. Each VLAN can only be associated with one Ethernet interface. Bridge interfaces create a software connection between Ethernet or VLAN interfaces at the layer-2 (data link, MAC address) level. Unlike port groups, bridge interfaces can take advantage of some security features in the ZyWALL. You can also assign an IP address and subnet mask to the bridge. PPPoE/PPTP interfaces support Point-to-Point Protocols (PPP). ISP accounts are required for PPPoE/PPTP interfaces. Virtual interfaces provide additional routing information in the ZyWALL. There are three types: virtual Ethernet interfaces, virtual VLAN interfaces, and virtual bridge interfaces. The auxiliary interface, along with an external modem, provides an interface the ZyWALL can use to dial out. This interface can be used as a backup WAN interface, for example. The auxiliary interface controls the AUXport. ZyWALL USG 1000 Users Guide 179

Chapter 10 Interface

+ Trunks manage load balancing between interfaces. Port groups, trunks, and the auxiliary interface have a lot of characteristics that are specific to each type of interface. They are discussed in more detail in Section 10.3.1 on page 194,

Chapter 11 on page 219, and Section 10.7.1 on page 215, respectively. The other types of

interfaces--Ethernet, VLAN, bridge, PPPOE/PPTP, and virtual--have a lot of similar characteristics. These characteristics are listed in the following table and discussed in more detail below. Table 43 Ethernet, VLAN, Bridge, PPPOE/PPTP, and Virtual Interfaces Characteristics CHARACTERISTICS ETHERNET VLAN BRIDGE PPPOE/PPTP | VIRTUAL Name* gex vlanx brx pppx ul IP Address Assignment static IP address Yes Yes Yes Yes Yes DHCP client Yes Yes Yes Yes No routing metric Yes Yes Yes Yes Yes Interface Parameters bandwidth restrictions Yes Yes Yes Yes Yes packet size (MTU) Yes Yes Yes Yes No DHCP DHCP server Yes Yes Yes No No DHCP relay Yes Yes Yes No No Ping Check Yes Yes Yes Yes No

• - The format of interface names is strict. Each name consists of 2-4 letters (interface type), followed by a number (x, limited by the maximum number of each type of interface). For example, Ethernet interface names are ge, ge2, ge3, ….: VLAN interfaces are vlanO, vlan, vlan2, … and so on. ** - The names of virtual interfaces are derived from the interfaces on which they are created. For example, virtual interfaces created on Ethernet interface ge1 are called ge1:1, ge1:2, and so on. Virtual interfaces created on VLAN interface vlan? are called vlan2:1, vlan2:2, and so on. You cannot specify the number after the colon(:) in the web configurator. it is a sequential number. You can specify the number after the colon if you use the CLI to set up a virtual interface.

10.1.2 IP Address Assignment

Most interfaces have an IP address and a subnet mask. This information is used to create an entry in the routing table. 180 ZYWALL USG 1000 Users Guide

For example, if the ZyWALL gets a packet with a destination address of 100.100.25.25, it routes the packet to interface gel. If the ZyWALL gets a packet with a destination address of

200.200.200.200, it routes the packet to interface ge2.

In most interfaces, you can enter the IP address and subnet mask manually. In PPPOE/PPTP interfaces, however, the subnet mask is always 255.255.255.255 because it is a point-to-point interface. For these interfaces, you can only enter the IP address. In many interfaces, you can also let the IP address and subnet mask be assigned by an external DHCP server on the network. In this case, the interface is a DHCP client. Virtual interfaces, however, cannot be DHCP clients. You have to assign the IP address and subnet mask manually. In general, the IP address and subnet mask of each interface should not overlap, though it is possible for this to happen with DHCP clients. In the example above, if the ZyWALL gets a packet with a destination address of 5.5.5.5, it might not find any entries in the routing table. In this case, the packet is dropped. However, if there is a default router to which the ZyWALL should send this packet, you can specify it as a gateway in one of the interfaces. For example, if there is a default router at 200.200.200.100, you can create a gateway at 200.200.200.100 on ge2. In this case, the ZyWALL creates the following entry in the routing table. Table 45 Example: Routing Table Entry for a Gateway

The gateway is an optional setting for each interface. If there is more than one gateway, the ZyWALL uses the gateway with the lowest metric, or cost. If two or more gateways have the same metric, the ZyWALL uses the one that was set up first (the first entry in the routing table). In PPPOE/PPTP interfaces, the other computer is the gateway for the interface by default. In this case, you should specify the metric. If the interface gets its IP address and subnet mask from a DHCP server, the DHCP server also specifies the gateway, if any. ZyWALL USG 1000 Users Guide 181

The ZyWALL restricts the amount of traffic into and out of the ZyWALL through each interface. + Upstream bandwidth is the amount of traffic from the ZyWALL through the interface to the network. + _ Downstream bandwidth is the amount of traffic from the network through the interface into the ZyWALL.? If you set the bandwidth restrictions very high, you effectively remove the restrictions. The ZyWALL also restricts the size of each data packet. The maximum number of bytes in each packet is called the maximum transmission unit (MTU). If a packet is larger than the MTU, the ZyWALL divides it into smaller fragments. Each fragment is sent separately, and the original packet is re-assembled later. The smaller the MTU, the more fragments sent, and the more work required to re-assemble packets correctly. On the other hand, some communication channels, such as Ethernet over ATM, might not be able to handle large data packets.

Dynamic Host Configuration Protocol (DHCP, RFC 2131, RFC 2132) provides a way to automatically set up and maintain IP addresses, subnet masks, gateways, and some network information (such as the IP addresses of DNS servers) on computers in the network. This reduces the amount of manual configuration you have to do and usually uses available IP addresses more efficiently. In DHCP, every network has at least one DHCP server. When a computer (a DHCP client) joins the network, it submits a DHCP request. The DHCP servers get the request; assign an IP address; and provide the IP address, subnet mask, gateway, and available network information to the DHCP client. When the DHCP client leaves the network, the DHCP servers can assign its IP address to another DHCP client. In the ZyWALL, some interfaces can provide DHCP services to the network. In this case, the interface can be a DHCP relay or a DHCP server. As a DHCP relay, the interface routes DHCP requests to DHCP servers on different networks. You can specify more than one DHCP server. If you do, the interface routes DHCP requests to all of them. It is possible for an interface to be a DHCP relay and a DHCP client simultaneously. As a DHCP server, the interface provides the following information to DHCP clients. +_IP address - Ifthe DHCP client’s MAC address is in the ZyWALL's static DHCP table, the interface assigns the corresponding IP address. If not, the interface assigns IP addresses from a pool, defined by the starting address of the pool and the pool size. Table 46 Example: Assigning IP Addresses from a Pool START IP ADDRESS POOL SIZE RANGE OF ASSIGNED IP ADDRESS

75.75.75.1 200 75.75.75.1 - 75.75.75.200

2. Atthe time of writing, the ZyWALL does not support downstream bandwidth management.

Table 46 Example: Assigning IP Addresses from a Pool (continued) START IP ADDRESS POOL SIZE RANGE OF ASSIGNED IP ADDRESS

99.99.1.1 1023 99.99.1.1 - 99.99.4.255

120.120.120.100 100 120.120.120.100 - 120.120.120.199

The ZyWALL cannot assign the first address (network address) or the last address (broadcast address) in the subnet defined by the interface’s IP address and subnet mask. For example, in the first entry, if the subnet mask is 255.255.255.0, the ZyWALL cannot assign 50.50.50.0 or 50.50.50.255. If the subnet mask is 255.255.0.0, the ZyWALL cannot assign 50.50.0.0 or 50.50.255.255. Otherwise, it can assign every IP address in the range, except the interface’s IP address. If you do not specify the starting address or the pool size, the interface the maximum range of IP addresses allowed by the interfaces IP address and subnet mask. For example, if the interface’s IP address is 9.9.9.1 and subnet mask is 255.255.255.0, the starting IP address in the pool is 9.9.9.2, and the pool size is 253. + Subnet mask - The interface provides the same subnet mask you specify for the interface. See Section 10.1.2 on page 180. + Gateway - The interface provides the same gateway you specify for the interface. See

Section 10.1.2 on page 180.

+ DNS servers - The interface provides IP addresses for up to three DNS servers that provide DNS services for DHCP clients. You can specify each IP address manually (for example, a company’s own DNS server), or you can refer to DNS servers that other interfaces received from DHCP servers (for example, a DNS server at an ISP). These other interfaces have to be DHCP clients. It is not possible for an interface to be the DHCP server and a DHCP client simultaneously.

WINS (Windows Internet Naming Service) is a Windows implementation of NetBIOS Name Server (NBNS) on Windows. It keeps track of NetBIOS computer names. It stores a mapping table of your network’s computer names and IP addresses. The table is dynamically updated for IP addresses assigned by DHCP. This helps reduce broadcast traffic since computers can query the server instead of broadcasting a request for a computer name’s IP address. In this way WINS is similar to DNS, although WINS does not use a hierarchy (unlike DNS). A network can have more than one WINS server. Samba can also serve as a WINS server.

10.1.5 Ping Check Settings

The interface can regularly ping the gateway you specified (see Section 10.1.2 on page 180) to make sure it is still available. You specify how often the interface pings the gateway, how long to wait for a response before the attempt is a failure, and how many consecutive failures are required before the ZyWALL stops routing to the gateway. The ZyWALL resumes routing to the gateway the first time the gateway acknowledges the ping. ZyWALL USG 1000 Users Guide 183

In the ZyWALL, interfaces are usually created on top of other interfaces. Only Ethernet interfaces are created directly on top of the physical ports (or port groups). The relationships between interfaces are explained in the following table. Table 47 Relationships Between Different Types of Interfaces

INTERFACE REQUIRE DIET

auxiliary interface auxiliary port port group physical port Ethernet interface physical port port group VLAN interface Ethernet interface bridge interface Ethernet interface* VLAN interface* PPPOE/PPTP interface Ethernet interface* VLAN interface* bridge interface virtual interface (virtual Ethernet interface) Ethernet interface* (virtual VLAN interface) VLAN interface* (virtual bridge interface) bridge interface trunk Ethernet interface VLAN interface bridge interface PPPOE/PPTP interface auxiliary interface *- You cannot set up a PPPOE/PPTP interface, virtual Ethernet interface or virtual VLAN interface if the underlying interface is a member of a bridge. You also cannot add an Ethernet interface or VLAN interface lo a bridge if the member interface has a virtual interface or PPPOE/PPTP interface on top of it.

10.2 Ethernet Interfaces

This section introduces Ethernet interfaces and then explains the screens for Ethernet interfaces.

The ZyWALL has five Ethernet interfaces: gel, ge2, ge3, ge4, and ge5. Unlike other types of interfaces, you cannot create new Ethernet interfaces nor can you delete any of these five. If you do not assign any physical ports to an Ethernet interface (see Section 10.3.1 on page 194), the Ethernet interface is effectively removed from the ZyWALL, but you can still configure it. Ethernet interfaces are similar to other types of interfaces in many other ways. They have an IP address, subnet mask, and gateway used to make routing decisions. They restrict the amount of bandwidth and packet size. They can provide DHCP services, and they can verify the gateway is available. ZyWALL USG 1000 Users Guide

In addition, you use Ethernet interfaces to control which physical ports exchange routing information with other routers and how much information is exchanged through each one. The more routing information is exchanged, the more efficient the routers should be. However, the routers also generate more network traffic, and some routing protocols require a significant amount of configuration and management. The ZyWALL supports two routing protocols, RIP and OSPF. See Chapter 13 on page 235 for background information about these routing protocols. With RIP, you can use Ethernet interfaces to do the following things. + Enable and disable RIP in the underlying physical port or port group. + Select which direction(s) routing information is exchanged - The ZyWALL can receive routing information, send routing information, or do both. + Select which version of RIP to support in each direction - The ZyWALL supports RIP-1, RIP-2, and both versions. Select the broadcasting method used by RIP-2 packets - The ZyWALL can use subnet broadcasting or multicasting. With OSPF, you can use Ethernet interfaces to do the following things. + Enable and disable OSPF in the underlying physical port or port group. + Select the area to which the interface belongs. + Override the default link cost and authentication method for the selected area. + Select in which direction(s) routing information is exchanged - The ZyWALL can receive routing information, send routing information, or do both. + Set the priority used to identify the DR or BDR if one does not exist.

10.2.2 Interface Summary Screen

This screen lists all of the ZyWALL's interfaces and gives packet statistics for them. Click Network > Interface to access this screen. ZyWALL USG 1000 Users Guide 185

Table 48 Network > Interface > Interface Summary (continued) LABEL DESCRIPTION Status This field displays the current status of each interface. The possible values depend on what type of interface it is. For port groups: Inactive - The port group is disabled. Port Group Down - The port group is enabled but not connected. Port Group Up - The port group is enabled, and at least one of the physical ports associated with it is connected. For Ethernet interfaces: Port Group inactive - The Ethernet interface does not have any physical ports associated with it. Inactive - The Ethernet interface is disabled. Down - The Ethernet interface is enabled but not connected. Speed / Duplex - The Ethernet interface is enabled and connected. This field displays the port speed and duplex setting (Full or Half). For the auxiliary interface: Inactive - The auxiliary interface is disabled. Connected - The auxiliary interface is enabled and connected. Disconnected - The auxiliary interface is not connected. For virtual interfaces, this field always displays Up. If the virtual interface is disabled, it does not appear in the list. For VLAN and bridge interfaces, this field always displays Up. Ifthe VLAN or bridge interface is disabled, it does not appear in the list. For PPPOE/PPTP interfaces: Connected - The PPPOE/PPTP interface is connected. Disconnected - The PPPOE/PPTP interface is not connected. Ifthe PPPOE/PPTP interface is disabled, it does not appear in the list. HA Status This field displays the status of the interface in the virtual router. Active - This interface is the master interface in the virtual router. Stand-By - This interface is a backup interface in the virtual router. Fault - This VRRP group is not functioning in the virtual router right now. For example, this might happen if the interface is down. n/a - Device HA is not active on the interface. Zone This field displays the zone to which the interface is currently assigned. IP Addr/Netmask | This field displays the current IP address and subnet mask assigned to the interface. If the IP address and subnet mask are 0.0.0.0, the interface is disabled or did not receive an IP address and subnet mask via DHCP. If this interface is a member of an active virtual router, this field displays the IP address it is currently using. This is either the static IP address of the interface (if it is the master) or the management IP address (if it is a backup). IP Assignment This field displays how the interface gets its IP address. Static - This interface has a static IP address. DHCP Client - This interface gets its IP address from a DHCP server. Dynamic - This is the auxiliary interface. Services This field lists which services the interface provides to the network. Examples include DHCP relay, DHCP server, DDNS, RIP, and OSPF. This field displays n/a if the interface does not provide any services to the network. Renew/Dial Use this field to get or to update the IP address for the interface. Click Renew to send a new DHCP request to a DHCP server. Click the Connect icon to try to connect the auxiliary interface or a PPPOE/PPTP interface. If the interface cannot use one of these ways to get or to update its IP address, this field displays n/a. ZyWALL USG 1000 Users Guide 187

Table 48 Network > Interface > Interface Summary (continued) LABEL DESCRIPTION Interface This table provides packet statistics for each interface. Statistics Name This field displays the name of each interface. If there is a Expand icon (plus-sign) next to the name, click this to look at the statistics for virtual interfaces on top of this interface. Status This field displays the current status of the interface. Down - The interface is not connected. Speed / Duplex - The interface is connected. This field displays the port speed and duplex setting (Full or Half). TxPkts This field displays the number of packets transmitted from the ZyWALL on the interface since it was last connected. RxPkts This field displays the number of packets received by the ZyWALL on the interface since it was last connected. Collision This field displays the number of collisions on the interface since it was last connected. Tx B/s This field displays the transmission speed, in bytes per second, on the interface in the one-second interval before the screen updated. Rx B/s This field displays the reception speed, in bytes per second, on the interface in the one-second interval before the screen updated. Refresh Click this button to update the information in the screen.

This screen lists every Ethernet interface and virtual interface created on top of Ethernet interfaces. To access this screen, click Network > Interface. Figure 124 Network > Interface > Ethernet Ethernet |} Configuration ge2 ges ged CES ges

Chapter 10 Interface

Each field is described in the following table. Table 49 Network > Interface > Ethernet LABEL DESCRIPTION # This field is a sequential value, and it is not associated with any interface. Name This field displays the name of the interface. IP Address This field displays the current IP address of the interface. If the IP address is

0.0.0.0, the interface does not have an IP address yet.

This screen also shows whether the IP address is a static IP address (STATIC) or dynamically assigned (DHCP). IP addresses are always static in virtual interfaces. Mask This field displays the interface's subnet mask in dot decimal notation. Modify This column lets you create, edit, remove, activate, and deactivate interfaces. You cannot add or remove Ethernet interfaces, however. To create a virtual Ethernet interface, click the Add icon next to the corresponding Ethernet interface. The Virtual Interface Add/Edit screen appears. See Section 10.8 on page 217. To edit an interface, click the Edit icon next to it. The Ethernet Edit screen or Virtual Interface Add/Edit screen appears accordingly. To remove a virtual interface, click the Remove icon next to it. The ZyWALL confirms you want to remove it before doing so. To activate or deactivate an interface, click the Active icon next to it. Make sure you click Apply to save and apply the change. Apply Click Apply to save your changes back to the ZyWALL. Reset Click Reset to begin configuring this screen afresh.

10.2.4 Ethernet Edit

The Ethernet Edit screen lets you configure IP address assignment, interface parameters, RIP settings, OSPF settings, DHCP settings, and ping check settings. To access this screen, click an E icon in the Ethernet Summary screen. (See Section 10.2.3 on page 188.) ZyWALL USG 1000 Users Guide

Chapter 10 Interface

Each field is described in the table below. Table 50 Network > Interface > Ethernet > Edit LABEL DESCRIPTION Ethernet Interface Properties Enable Select this to enable this interface. Clear this to disable this interface. Interface Name This field is read-only. This is the name of the Ethernet interface. Description Enter a description of this interface. It is not used elsewhere. You can use alphanumeric and ()+/:=7!*#@$ %- characters, and it can be up to 60 characters long. IP Address Assignment These IP address fields configure an IP address on the interface itself. If you change this IP address on the interface, you may also need to change a related address object for the network connected to the interface. For example, if you use this screen to change the IP address of your LAN interface, you should also change the corresponding LAN subnet address object. Get Automatically Select this if this interface is a DHCP client. In this case, the DHCP server configures the IP address, subnet mask, and gateway automatically. You should not select this if the interface is assigned to a VRRP group. See

Chapter 33 on page 493.

Use Fixed IP Select this if you want to specify the IP address, subnet mask, and gateway Address manually. IP Address This field is enabled if you select Use Fixed IP Address. Enter the IP address for this interface. Subnet Mask This field is enabled if you select Use Fixed IP Address. Enter the subnet mask of this interface in dot decimal notation. The subnet mask indicates what part of the IP address is the same for all computers in the network. Gateway This field is enabled if you select Use Fixed IP Address. Enter the IP address of the gateway. The ZyWALL sends packets to the gateway when it does not know how to route the packet to its destination. The gateway should be on the same network as the interface. Metric Enter the priority of the gateway (if any) on this interface. The ZyWALL decides which gateway to use based on this priority. The lower the number, the higher the priority. If two or more gateways have the same priority, the ZyWALL uses the one that was configured first. Interface Parameters Upstream Enter the maximum amount of traffic, in kilobits per second, the ZyWALL can Bandwidth send through the interface to the network. Allowed values are 0 - 1048576. Downstream This is reserved for future use. Bandwidth Enter the maximum amount of traffic, in kilobits per second, the ZyWALL can receive from the network through the interface. Allowed values are 0 - 1048576. MTU Maximum Transmission Unit. Type the maximum size of each data packet, in bytes, that can move through this interface. |f a larger packet arrives, the ZyWALL divides it into smaller fragments. Allowed values are 576 - 1500. Usually, this value is 1500. RIP Settings See Section 13.1.1 on page 235 for more information about RIP. Enable RIP Select this to enable RIP in this interface. ZyWALL USG 1000 Users Guide 191

Table 50 Network > Interface > Ethernet > Edit (continued) LABEL DESCRIPTION Direction This field is effective when RIP is enabled. Select the RIP direction from the drop-down list box. BiDir - This interface sends and receives routing information. In-Only - This interface receives routing information. Out-Only - This interface sends routing information. Send Version This field is effective when RIP is enabled. Select the RIP version(s) used for sending RIP packets. Choices are 1, 2, and 1 and 2. Receive Version This field is effective when RIP is enabled. Select the RIP version(s) used for receiving RIP packets. Choices are 1, 2, and 1 and 2. V2-Broadcast This field is effective when RIP is enabled. Select this to send RIP-2 packets using subnet broadcasting; otherwise, the ZyWALL uses multicasting. OSPF Setting See Section 13.3 on page 237 for more information about OSPF. Area Select the area in which this interface belongs. Select None to disable OSPF in this interface. Priority Enter the priority (between 0 and 255) of this interface when the area is looking for a Designated Router (DR) or Backup Designated Router (BDR). The highest-priority interface identifies the DR, and the second-highest-priority interface identifies the BDR. Set the priority to zero if the interface can not be the DR or BDR. Link Cost Enter the cost (between 1 and 65,535) to route packets through this interface. Passive Select this to stop forwarding OSPF routing information from the selected Interface interface. As a result, this interface only receives routing information. Authentication Select an authentication method, or disable authentication. To exchange OSPF routing information with peer border routers, you must use the same authentication method that they use. Choices are: Same-as-Area - use the default authentication method in the area None - disable authentication Text - authenticate OSPF routing information using a plain-text password MD5 - authenticate OSPF routing information using MD5 encryption Text This field is available if the Authentication is Text. Type the password for text Authentication authentication. The key can consist of alphanumeric characters and the Key underscore, and it can be up to eight characters long. MD5 This field is available if the Authentication is MD5. Type the ID for MD5 Authentication authentication. The ID can be between 1 and 255. MD5 This field is available if the Authentication is MD5. Type the password for MD5 Authentication authentication. The password can consist of alphanumeric characters and the Key underscore, and it can be up to 16 characters long. DHCP Settings DHCP Select what type of DHCP service the ZyWALL provides to the network. Choices are: None - the ZyWALL does not provide any DHCP services. There is already a DHCP server on the network. DHCP Relay - the ZyWALL routes DHCP requests to one or more DHCP servers you specify. The DHCP server(s) may be on another network. DHCP Server - the ZyWALL assigns IP addresses and provides subnet mask, gateway, and DNS server information to the network. The ZyWALL is the DHCP server for the network. These fields appear if the ZyWALL is a DHCP Relay. Relay Server 1 Enter the IP address of a DHCP server for the network. ZyWALL USG 1000 Users Guide

Table 50 Network > Interface > Ethernet > Edit (continued) LABEL DESCRIPTION Relay Server 2 This field is optional. Enter the IP address of another DHCP server for the network. These fields appear if the ZyWALL is a DHCP Server. IP Pool Start Address Enter the IP address from which the ZyWALL begins allocating IP addresses. If you want to assign a static IP address to a specific computer, click Add Static DHCP. If this field is blank, the Pool Size must also be blank. In this case, the ZyWALL can assign every IP address allowed by the interface's IP address and subnet mask, except for the first address (network address), last address (broadcast address) and the interface's IP address. Pool Size Enter the number of IP addresses to allocate. This number must be at least one and is limited by the interface's Subnet Mask. For example, ifthe Subnet Mask is 255.255.255.0 and IP Pool Start Address is 10.10.10.10, the ZyWALL can allocate 10.10.10.10 to 10.10.10.254, or 245 IP addresses. If this field is blank, the IP Pool Start Address must also be blank. In this case, the ZyWALL can assign every IP address allowed by the interface's IP address and subnet mask, except for the first address (network address), last address (broadcast address) and the interface's IP address. First DNS Server Second DNS Server Third DNS Server Specify the IP addresses of a maximum of three DNS servers that the network can use. The ZyWALL provides these IP addresses to DHCP clients. You can specify these IP addresses two ways. Custom Defined - enter a static IP address. From ISP - use the IP address of a DNS server that another interface received from its DHCP server. First WINS Server, Second WINS Server Type the IP address of the WINS (Windows Internet Naming Service) server that you want to send to the DHCP clients. The WINS server keeps a mapping table of the computer names on your network and the IP addresses that they are currently using. Lease time Specify how long each computer can use the information (especially the IP address) before it has to request the information again. Choices are: infinite - select this if IP addresses never expire. days, hours, and minutes - select this to enter how long IP addresses are valid. ZyWALL USG 1000 Users Guide

Table 50 Network > Interface > Ethernet > Edit (continued) LABEL DESCRIPTION Edit static DHCP | Click this if you want the ZyWALL to assign static IP addresses to computers. table The Static DHCP screen appears. Figure 126 Network > Interface > Ethernet > Edit > Edit static DHCP table Static DHCP Frais croco 8 [ I ë ok Cancel The ZyWALL checks this table when it assigns IP addresses. If the computer's MAC address is in the table, the ZyWALL assigns the corresponding IP address. Otherwise, the ZyWALL assigns the IP address dynamically using the IP Pool Start Address and Pool Size. Note: You must click OK in the Static DHCP screen and then click OK in this screen to save your changes. Ping Check The interface can regularly ping the gateway you specified to make sure it is still available. You specify how often the interface pings the gateway, how long to wait for a response before the attempt is a failure, and how many consecutive failures are required before the ZyWALL stops routing to the gateway. The ZyWALL resumes routing to the gateway the first time the gateway acknowledges the ping. Enable Select this to enable the ping check. Check Period Enter the number of seconds between ping attempts. Check Timeout | Enter the number of seconds to wait for a response before the attempt is a failure. Check Fail Enter the number of consecutive failures before the ZyWALL stops routing Tolerance through the gateway. Ping Default Select this to ping the default gateway. Gateway Ping this Select this to ping a specified domain name or IP address. Enter that domain address name or |P address in the field next to it.

This section introduces port groups and then explains the screen for port groups.

10.3.1 Port Grouping Overview

Use port grouping to create port groups and to assign physical ports and port groups to Ethernet interfaces.

Each physical port is assigned to one Ethernet interface. In port grouping, the Ethernet interfaces are called representative interfaces. If you assign more than one physical port to a representative interface, you create a port group. Port groups have the following characteristics: + There is a layer-2 Ethernet switch between physical ports in the port group. This provides wire-speed throughput but no security. + It can increase the bandwidth between the port group and other interfaces. In the example below, you might combine physical ports 3 and 4 into port group ge3. Figure 127 Port Grouping Example: Network Internet In this case, click Network > Interface > Port Grouping, and set up the screen like this. Figure 128 Port Grouping Example: Screen get ge2 ges ge4 Representative Interface 10/100/1000 Physical Port There are no ports assigned to ge4. If you do not assign any physical ports to a representative interface, you cannot use this interface to create other interfaces or create IPSec VPN tunnels. The Ethernet interface is still displayed in the screen, however, and the existing configuration remains.

10.3.2 Port Grouping Screen

You can maintain the relationship between physical ports, port groups, and Ethernet interfaces in the Port Grouping screen. To access this screen, click Network > Interface > Port Grouping. ZyWALL USG 1000 Users Guide 195

Figure 129 Network > Interface > Port Grouping Port Grouping Configuration gel ge3 ge4 ges Representative Interface ge2 10/100/1000 1 2 3 4 sn Physical Port EN Eu Each section in this screen is described below. Table 51 Network > Interface > Port Grouping LABEL DESCRIPTION Representative Interface (ge1, ge2, ge3, ge4, ge5) These are Ethernet interfaces. To add a physical port to a representative interface, drag the physical port onto the corresponding representative interface. Physical Port (1, 2, These are the physical ports as they appear on the front panel of the ZyWALL. 3,4,5) To add a physical port to a representative interface, drag the physical port onto the corresponding representative interface. Apply Click this button to save your changes and apply them to the ZyWALL. Reset Click this button to change the port groups to their current configuration (last- saved values).

10.4 VLAN Interfaces

This section introduces VLAN and VLAN interfaces and then explains the screens for VLAN interfaces.

10.4.1 VLAN Overview

À Virtual Local Area Network (VLAN) divides a physical network into multiple logical networks. The standard is defined in IEEE 802.1q.

Figure 130 Example: Before VLAN In this example, there are two physical networks and three departments A, B, and C. The physical networks are connected to hubs, and the hubs are connected to the router. Alternatively, you can divide the physical networks into three VLANSs. Figure 131 Example: After VLAN

IL] Each VLAN is a separate network with separate IP addresses, subnet masks, and gateways. Each VLAN also has a unique identification number (ID). The ID is a 12-bit value that is stored in the MAC header. The VLANS are connected to switches, and the switches are connected to the router. (If one switch has enough connections for the entire network, the network does not need switches A and B.) + Traffic inside each VLAN is layer-2 communication (data link layer, MAC addresses). It is handled by the switches. As a result, the new switch is required to handle traffic inside VLAN 2. Traffic is only broadcast inside each VLAN, not each physical network. + Traffic between VLANS (or between a VLAN and another type of network) is layer-3 communication (network layer, IP addresses). It is handled by the router. This approach provides a few advantages. +_Increased performance - In VLAN 2, the extra switch should route traffic inside the sales department faster than the router does. In addition, broadcasts are limited to smaller, more logical groups of users. + Higher security - If each computer has a separate physical connection to the switch, then broadcast traffic in each VLAN is never sent to computers in another VLAN. ZyWALL USG 1000 Users Guide 197

+ Better manageability - You can align network policies more appropriately for users. For example, you can create different content filtering rules for each VLAN (each department in the example above), and you can set different bandwidth limits for each VLAN. These rules are also independent of the physical network, so you can change the physical network without changing policies. In this example, the new switch handles the following types of traffic:

In the ZyWALL, each VLAN is called a VLAN interface. As a router, the ZyWALL routes traffic between VLAN interfaces, but it does not route traffic within a VLAN interface. AI traffic for each VLAN interface can go through only one Ethernet interface, though each Ethernet interface can have one or more VLAN interfaces. Each VLAN interface is created on top of only one Ethernet interface. Otherwise, VLAN interfaces are similar to other interfaces in many ways. They have an IP address, subnet mask, and gateway used to make routing decisions. They restrict bandwidth and packet size. They can provide DHCP services, and they can verify the gateway is available.

Laeÿ| Rest| Each field is explained in the following table. Table 52 Network > Interface > VLAN LABEL DESCRIPTION # This field is a sequential value, and it is not associated with any interface. Name This field displays the name of the interface. ZyWALL USG 1000 Users Guide

Chapter 10 Interface

Table 52 Network > Interface > VLAN (continued) LABEL DESCRIPTION Port/VID For VLAN interfaces, this field displays + the Ethernet interface on which the VLAN interface is created + the VLAN ID For virtual interfaces, this field is blank. IP Address This field displays the current IP address of the interface. If the IP address is

0.0.0.0, the interface does not have an IP address yet.

This screen also shows whether the IP address is a static IP address (STATIC) or dynamically assigned (DHCP). IP addresses are always static in virtual interfaces. Mask This field displays the interface's subnet mask in dot decimal notation. Add icon This column lets you create, edit, remove, activate, and deactivate interfaces. To create a VLAN interface, click the Add icon at the top of the column. The VLAN Add/Edit screen appears. To create a virtual VLAN interface, click the Add icon next to the corresponding VLAN interface. The Virtual Interface Add/Edit screen appears. See Section

To edit an interface, click the Edit icon next to it. The VLAN Add/Edit screen or Virtual Interface Add/Edit screen appears accordingly. To remove an interface, click the Remove icon next to it. The ZyWALL confirms you want to remove it before doing so. To activate or deactivate an interface, click the Active icon next to it. Make sure you click Apply to save and apply the change. Apply Click Apply to save your changes back to the ZyWALL. Reset Click Reset to begin configuring this screen afresh.

10.4.4 VLAN Add/Edit

This screen lets you configure IP address as signment, interface bandwidth parameters, DHCP settings, and ping check for each VLAN interface. To access this screen, click the Add icon at the top of the Add column or click an Edit icon next to a VLAN interface in the VLAN Summary screen. The following screen appears. ZyWALL USG 1000 Users Guide 199

(Domain Name or IP Address) CA Cancel

Chapter 10 Interface

Each field is explained in the following table. Table 53 Network > Interface > VLAN > Edit LABEL DESCRIPTION VLAN Interface Properties Enable Select this to enable this interface. Clear this to disable this interface. Interface Name | This field is read-only if you are editing the interface. Enter the name of the VLAN interface. The format is vlanx, where x is 0 - 31. For example, vlanO, vlan8, and so on. Port Select the Ethernet interface on which the VLAN interface runs. Virtual LAN Tag | Enter the VLAN ID. This 12-bit number uniquely identifies each VLAN. Allowed values are 1 - 4094. (0 and 4095 are reserved.) Description Enter a description of this interface. It is not used elsewhere. You can use alphanumeric and ()+/:=7!*#@$ %- characters, and it can be up to 60 characters long. IP Address Assignment Get Select this if this interface is a DHCP client. In this case, the DHCP server Automatically configures the IP address, subnet mask, and gateway automatically. You should not select this if the interface is assigned to a VRRP group. See

Chapter 33 on page 493.

Use Fixed IP Select this if you want to specify the IP address, subnet mask, and gateway Address manually. IP Address This field is enabled if you select Use Fixed IP Address. Enter the IP address for this interface. Subnet Mask This field is enabled if you select Use Fixed IP Address. Enter the subnet mask of this interface in dot decimal notation. The subnet mask indicates what part of the IP address is the same for all computers in the network. Gateway This field is enabled if you select Use Fixed IP Address. Enter the IP address of the gateway. The ZyWALL sends packets to the gateway when it does not know how to route the packet to its destination. The gateway should be on the same network as the interface. Metric Enter the priority of the gateway (if any) on this interface. The ZyWALL decides which gateway to use based on this priority. The lower the number, the higher the priority. If two or more gateways have the same priority, the ZyWALL uses the one that was configured first. Interface Parameters Upstream Enter the maximum amount of traffic, in kilobits per second, the ZyWALL can Bandwidth send through the interface to the network. Allowed values are 0 - 1048576. Downstream This is reserved for future use. Bandwidth Enter the maximum amount of traffic, in kilobits per second, the ZyWALL can receive from the network through the interface. Allowed values are 0 - 1048576. MTU Maximum Transmission Unit. Type the maximum size of each data packet, in bytes, that can move through this interface. |f a larger packet arrives, the ZyWALL divides it into smaller fragments. Allowed values are 576 - 1500. Usually, this value is 1500. DHCP Setting ZyWALL USG 1000 Users Guide 201

Table 53 Network > Interface > VLAN > Edit (continued) LABEL DESCRIPTION DHCP Select what type of DHCP service the ZyWALL provides to the network. Choices are: None - the ZyWALL does not provide any DHCP services. There is already a DHCP server on the network. DHCP Relay - the ZyWALL routes DHCP requests to one or more DHCP servers you specify. The DHCP server(s) may be on another network. DHCP Server - the ZyWALL assigns IP addresses and provides subnet mask, gateway, and DNS server information to the network. The ZyWALL is the DHCP server for the network. These fields appear if the ZyWALL is a DHCP Relay. Relay Server 1 Enter the IP address of a DHCP server for the network. Relay Server 2 This field is optional. Enter the IP address of another DHCP server for the network. These fields appear if the ZyWALL is a DHCP Server. IP Pool Start Enter the IP address from which the ZyWALL begins allocating IP addresses. If Address you want to assign a static IP address to a specific computer, click Add Static DHCP. If this field is blank, the Pool Size must also be blank. In this case, the ZyWALL can assign every IP address allowed by the interface's IP address and subnet mask, except for the first address (network address), last address (broadcast address) and the interface's IP address. Pool Size Enter the number of IP addresses to allocate. This number must be at least one and is limited by the interface's Subnet Mask. For example, ifthe Subnet Mask is 255.255.255.0 and IP Pool Start Address is 10.10.10.10, the ZyWALL can allocate 10.10.10.10 to 10.10.10.254, or 245 IP addresses. If this field is blank, the IP Pool Start Address must also be blank. In this case, the ZyWALL can assign every IP address allowed by the interface's IP address and subnet mask, except for the first address (network address), last address (broadcast address) and the interface's IP address. First DNS Server | Specify the IP addresses of a maximum of three DNS servers that the network Second DNS can use. You can specify these IP addresses two ways. Server Custom Defined - enter a static IP address grid DNS From ISP - use the IP address of a DNS server that another interface received from its DHCP server. First WINS Type the IP address of the WINS (Windows Internet Naming Service) server Server, Second | that you want to send to the DHCP clients. The WINS server keeps a mapping WINS Server table of the computer names on your network and the IP addresses that they are currently using. Lease time Specify how long each computer can use the information (especially the IP address) before it has to request the information again. Choices are: infinite - select this if IP addresses never expire days, hours, and minutes - select this to enter how long IP addresses are valid.

Table 53 Network > Interface > VLAN > Edit (continued) LABEL DESCRIPTION Edit static DHCP | Click this if you want the ZyWALL to assign static IP addresses to computers. table The Static DHCP screen appears. Figure 134 Network > Interface > Edit > Edit static DHCP table Static DHCP 1 Fra Foroir1coz 2 [ [ ê The ZyWALL checks this table when it assigns IP addresses. If the computer's MAC address is in the table, the ZyWALL assigns the corresponding IP address. Otherwise, the ZyWALL assigns the IP address dynamically using the IP Pool Start Address and Pool Size. Note: You must click OK in the Static DHCP screen and then click OK in this screen to save your changes. Ping Check The interface can regularly ping the gateway you specified to make sure it is still available. You specify how often the interface pings the gateway, how long to wait for a response before the attempt is a failure, and how many consecutive failures are required before the ZyWALL stops routing to the gateway. The ZyWALL resumes routing to the gateway the first time the gateway acknowledges the ping. Enable Select this to enable the ping check. Check Period Enter the number of seconds between ping attempts. Check Timeout | Enter the number of seconds to wait for a response before the attempt is a failure. Check Fail Enter the number of consecutive failures before the ZyWALL stops routing Tolerance through the gateway. Ping Default Select this to ping the default gateway. Gateway Ping this Select this to ping a specified domain name or IP address. Enter that domain address name or |P address in the field next to it.

10.5 Bridge Interfaces

This section introduces bridges and bridge interfaces and then explains the screens for bridge interfaces. ZyWALL USG 1000 Users Guide 203

A bridge creates a connection between two or more network segments at the layer-2 (MAC address) level. In the following example, bridge X connects four network segments. OA:PA:0A:0A:0A:0A When the bridge receives a packet, the bridge records the source MAC address and the port on which it was received in a table. It also looks up the destination MAC address in the table. If the bridge knows on which port the destination MAC address is located, it sends the packet to that port. If the destination MAC address is not in the table, the bridge broadcasts the packet on every port (except the one on which it was received). In the example above, computer A sends a packet to computer B. Bridge X records the source address OA:0A:0A:0A:0A:0A and port 2 in the table. It also looks up 0B:0B:0B:0B:0B:0B in the table. There is no entry yet, so the bridge broadcasts the packet on ports 1, 3, and 4. Table 54 Example: Bridge Table After Computer À Sends a Packet to Computer B

OA:0A:0A:0A:0A:0A 2 If computer B responds to computer A, bridge X records the source address 0B:0B:0B:0B:0B:0B and port 4 in the table. It also looks up OA:0A:0A:0A:0A:0A in the table and sends the packet to port 2 accordingly. Table 55 Example: Bridge Table After Computer B Responds to Computer A

A bridge interface creates a software bridge between the members of the bridge interface. It also becomes the ZyWALL'Ss interface for the resulting network. A bridge interface may consist of the following members: + Zero or one VLAN interfaces (and any associated virtual VLAN interfaces) + _ Any number of Ethernet interfaces (and any associated virtual Ethernet interfaces) When you create a bridge interface, the ZyWALL removes the members’ entries from the routing table and adds the bridge interface’s entries to the routing table. For example, this table shows the routing table before and after you create bridge interface br0 (250.250.250.0/23) between gel and vlan!. Table 56 Example: Routing Table Before and After Bridge Interface brO Is Created IP ADDRESS(ES) DESTINATION IP ADDRESS(ES) DESTINATION

In this example, virtual Ethernet interface gel:1 is also removed from the routing table when gel is added to br. Virtual interfaces are automatically added to or remove from a bridge interface when the underlying interface is added or removed.

10.5.3 Bridge Summary

This screen lists every bridge interface and virtual interface created on top of bridge interfaces. To access this screen, click Network > Interface > Bridge. Figure 135 Network > Interface > Bridge Configuration ED EE TO M DHCP -- 0.0.0.0 ge5,vlano $eÈe 2 bro:1 155.111.100.1 $eé Lam [Resa] Each field is described in the following table. Table 57 Network > Interface > Bridge LABEL DESCRIPTION # This field is a sequential value, and it is not associated with any interface. Name This field displays the name of the interface. ZyWALL USG 1000 Users Guide 205

Chapter 10 Interface

Table 57 Network > Interface > Bridge (continued) LABEL DESCRIPTION IP Address This field displays the current IP address of the interface. If the IP address is

0.0.0.0, the interface does not have an IP address yet.

This screen also shows whether the IP address is a static IP address (STATIC) or dynamically assigned (DHCP). IP addresses are always static in virtual interfaces. Member This field displays the Ethernet interfaces and VLAN interfaces in the bridge interface. It is blank for virtual interfaces. Add icon This column lets you create, edit, remove, activate, and deactivate interfaces. To create a bridge interface, click the Add icon at the top of the column. The Bridge Add/Edit screen appears. To create a virtual interface, click the Add icon next to the corresponding bridge interface. The Virtual Interface Add/Edit screen appears. See Section 10.8 on page 217. To edit an interface, click the Edit icon next to it. The Bridge Add/Edit screen or Virtual Interface Add/Edit screen appears accordingly. To remove an interface, click the Remove icon next to it. The ZyWALL confirms you want to remove it before doing so. To activate or deactivate an interface, click the Active icon next to it. Make sure you click Apply to save and apply the change. Apply Click Apply to save your changes back to the ZyWALL. Reset Click Reset to begin configuring this screen afresh.

10.5.4 Bridge Add/Edit

This screen lets you configure IP address assignment, interface bandwidth parameters, DHCP settings, and ping check for each bridge interface. To access this screen, click the Add icon at the top of the Add column in the Bridge Summary screen, or click an Edit icon in the Bridge Summary screen. The following screen appears.

In this example, you are creating a new bridge. If you are editing a bridge, the Interface Name field is read-only. Each field is described in the table below. Table 58 Network > Interface > Bridge > Edit LABEL DESCRIPTION Bridge Interface Properties Enable Select this to enable this interface. Clear this to disable this interface. Interface Name This field is read-only if you are editing the interface. Enter the name of the bridge interface. The format is brx, where x is O - 11. For example, brO, br3, and so on. Description Enter a description of this interface. It is not used elsewhere. You can use alphanumeric and ()+/:=7!*#@$ %- characters, and it can be up to 60 characters long. Member Configuration Available This field displays Ethernet interfaces and VLAN interfaces that can become part of the bridge interface. An interface is not available in the following situations: + Thereis a virtual interface on top of it + __Itis already used in a different bridge interface Select one, and click the >> arrow to add it to the bridge interface. Each bridge interface can only have one VLAN interface. Member This field displays the interfaces that are part of the bridge interface. Select one, and click the << arrow to remove it from the bridge interface. IP Address Assignment Get Select this if this interface is a DHCP client. In this case, the DHCP server Automatically configures the IP address, subnet mask, and gateway automatically. Use Fixed IP Select this if you want to specify the IP address, subnet mask, and gateway Address manually. IP Address This field is enabled if you select Use Fixed IP Address. Enter the IP address for this interface. Subnet Mask This field is enabled if you select Use Fixed IP Address. Enter the subnet mask of this interface in dot decimal notation. The subnet mask indicates what part of the IP address is the same for all computers in the network. Gateway This field is enabled if you select Use Fixed IP Address. Enter the IP address of the gateway. The ZyWALL sends packets to the gateway when it does not know how to route the packet to its destination. The gateway should be on the same network as the interface. Metric Enter the priority of the gateway (if any) on this interface. The ZyWALL decides which gateway to use based on this priority. The lower the number, the higher the priority. If two or more gateways have the same priority, the ZyWALL uses the one that was configured first. Interface Parameters Upstream Enter the maximum amount of traffic, in kilobits per second, the ZyWALL can Bandwidth send through the interface to the network. Allowed values are 0 - 1048576. Downstream This is reserved for future use. Bandwidth Enter the maximum amount of traffic, in kilobits per second, the ZyWALL can receive from the network through the interface. Allowed values are 0 - 1048576. ZyWALL USG 1000 Users Guide

Table 58 Network > Interface > Bridge > Edit (continued) LABEL DESCRIPTION MTU Maximum Transmission Unit. Type the maximum size of each data packet, in bytes, that can move through this interface. |f a larger packet arrives, the ZyWALL divides it into smaller fragments. Allowed values are 576 - 1500. Usually, this value is 1500. DHCP Settings DHCP Select what type of DHCP service the ZyWALL provides to the network. Choices are: None - the ZyWALL does not provide any DHCP services. There is already a DHCP server on the network. DHCP Relay - the ZyWALL routes DHCP requests to one or more DHCP servers you specify. The DHCP server(s) may be on another network. DHCP Server - the ZyWALL assigns IP addresses and provides subnet mask, gateway, and DNS server information to the network. The ZyWALL is the DHCP server for the network. These fields appear if the ZyWALL is a DHCP Relay. Relay Server 1 Enter the IP address of a DHCP server for the network. Relay Server 2 This field is optional. Enter the IP address of another DHCP server for the network. These fields appear if the ZyWALL is a DHCP Server. IP Pool Start Enter the IP address from which the ZyWALL begins allocating IP addresses. If Address you want to assign a static IP address to a specific computer, click Add Static DHCP. If this field is blank, the Pool Size must also be blank. In this case, the ZyWALL can assign every IP address allowed by the interface's IP address and subnet mask, except for the first address (network address), last address (broadcast address) and the interface's IP address. Pool Size Enter the number of IP addresses to allocate. This number must be at least one and is limited by the interface's Subnet Mask. For example, ifthe Subnet Mask is 255.255.255.0 and IP Pool Start Address is 10.10.10.10, the ZyWALL can allocate 10.10.10.10 to 10.10.10.254, or 245 IP addresses. If this field is blank, the IP Pool Start Address must also be blank. In this case, the ZyWALL can assign every IP address allowed by the interface's IP address and subnet mask, except for the first address (network address), last address (broadcast address) and the interface's IP address. First DNS Server | Specify the IP addresses of a maximum of three DNS servers that the network Second DNS can use. You can specify these IP addresses two ways. Server Custom Defined - enter a static IP address grid DNS From ISP - use the IP address of a DNS server that another interface received from its DHCP server. First WINS Type the IP address of the WINS (Windows Internet Naming Service) server Server, Second | that you want to send to the DHCP clients. The WINS server keeps a mapping WINS Server table of the computer names on your network and the IP addresses that they are currently using. Lease time Specify how long each computer can use the information (especially the IP address) before it has to request the information again. Choices are: infinite - select this if IP addresses never expire days, hours, and minutes - select this to enter how long IP addresses are valid. ZyWALL USG 1000 Users Guide

Table 58 Network > Interface > Bridge > Edit (continued) LABEL DESCRIPTION Edit static DHCP | Click this if you want the ZyWALL to assign static IP addresses to computers. table The Static DHCP screen appears. Figure 137 Network > Interface > Edit > Edit static DHCP table Static DHCP 1 f72231925 fsor:ov:1r1c02 8 [ I ë ok Cancel The ZyWALL checks this table when it assigns IP addresses. If the computer's MAC address is in the table, the ZyWALL assigns the corresponding IP address. Otherwise, the ZyWALL assigns the IP address dynamically using the IP Pool Start Address and Pool Size. Note: You must click OK in the Static DHCP screen and then click OK in this screen to save your changes. Ping Check The interface can regularly ping the gateway you specified to make sure it is still available. You specify how often the interface pings the gateway, how long to wait for a response before the attempt is a failure, and how many consecutive failures are required before the ZyWALL stops routing to the gateway. The ZyWALL resumes routing to the gateway the first time the gateway acknowledges the ping. Enable Select this to enable the ping check. Check Period Enter the number of seconds between ping attempts. Check Timeout | Enter the number of seconds to wait for a response before the attempt is a failure. Check Fail Enter the number of consecutive failures before the ZyWALL stops routing Tolerance through the gateway. Ping Default Select this to ping the default gateway. Gateway Ping this Select this to ping a specified domain name or IP address. Enter that domain address name or |P address in the field next to it.

10.6 PPPOE/PPTP Interfaces

This section introduces PPPOE, PPTP, and PPPOE/PPTP interfaces and then explains the screens for PPPOE/PPTP interfaces.

10.6.1 PPPOE/PPTP Overview

Point-to-Point Protocol over Ethernet (PPPoE, RFC 2516) and Point-to-Point Tunneling Protocol (PPTP, RFC 2637) are usually used to connect two computers over phone lines or broadband connections.

PPPOE is often used with cable modems and DSL connections. It provides the following advantages: + The access and authentication method works with existing systems, including RADIUS. + You can access one of several network services. This makes it easier for the service provider to offer the service +_PPPOE does not usually require any special configuration of the modem. PPTP is used to set up virtual private networks (VPN) in unsecure TCP/IP environments. It sets up two sessions. 1 The first one runs on TCP port 1723. It is used to start and manage the second one. 2 The second one uses Generic Routing Encapsulation (GRE, RFC 2890) to transfer information between the computers. PPTP is convenient and easy-to-use, but you have to make sure that firewalls support both PPTP sessions.

10.6.2 PPPOE/PPTP Interfaces Overview

In the ZyWALL, you may use PPPOE/PPTP interfaces to connect to your ISP. This way, you do not have to install or manage PPPOE/PPTP software on each computer in the network. Figure 138 Example: PPPOE/PPTP Interfaces

NEA Internet ISP PPPoE/PPTP interfaces are similar to other interfaces in some ways. They have an IP address, subnet mask, and gateway used to make routing decisions; they restrict bandwidth and packet size; and they can verify the gateway is available. There are two main differences between PPPoE/PPTP interfaces and other interfaces. 1 You must set up an ISP account before you create a PPPoE/PPTP interface. Each ISP account specifies the protocol (PPPOE or PPTP), as well as your ISP account information. If you change ISPs later, you only have to create a new ISP account, not a new PPPOE/PPTP interface. You should not have to change any network policies. 2 You do not set up the subnet mask or gateway. PPPOE/PPTP interfaces are interfaces between the ZyWALL and only one computer. Therefore, the subnet mask is always 255.255.255.255. In addition, the ZyWALL always treats the ISP as a gateway. At the time of writing, it is possible to set up the IP address of the gateway (ISP) using CLI commands but not in the web configurator. ZyWALL USG 1000 Users Guide 211

You have to set up an ISP account before you create a PPPOE/PPTP interface. This screen lists every PPPOE/PPTP interface. To access this screen, click Network > Interface > PPPOE/PPTP. Figure 139 Network > Interface > PPPOE/PPTP PPPOE/PPTP Configuration Laes| Rest| Each field is described in the table below. Table 59 Network > Interface > PPPOE/PPTP LABEL DESCRIPTION # This field is a sequential value, and it is not associated with any interface. Name This field displays the name of the interface. Base Interface This field displays the interface on the top of which the PPPOE/PPTP interface is. Account Profile This field displays the ISP account used by this PPPOE/PPTP interface. Add icon This column lets you create, edit, remove, activate, deactivate, connect and disconnect interfaces. To create an interface, click the Add icon at the top of the column. The PPPoE/ PPTP Interface Add/Edit screen appears. To edit an interface, click the Edit icon next to it. The PPPOE/PPTP Interface Add/Edit screen appears. To remove an interface, click the Remove icon next to it. The ZyWALL confirms you want to remove it before doing so. To activate or deactivate an interface, click the Active icon next to it. Make sure you click Apply to save and apply the change. To connect or disconnect an interface, click the Connect icon next to it. You might use this icon to test the interface or to manually establish the connection for a Dial-on-Demand PPPOE/PPTP interface. Apply Click Apply to save your changes back to the ZyWALL. Reset Click Reset to begin configuring this screen afresh.

Each field is explained in the following table. Table 60 Network > Interface > PPPOE/PPTP > Edit LABEL DESCRIPTION PPP Interface Properties Enable Select this to enable this interface. Clear this to disable this interface. Interface Name This field is read-only if you are editing the interface. Enter the name of the bridge interface. The format is pppx, where x is 0 - 11. For example, pppO, ppp7, and so on. Nail_Up Select this if the PPPOE/PPTP connection should always be up. Dial-on-Demand Select this if you want the ZyWALL to establish the PPPOE/PPTP connection only when there is traffic. You might select this if there is little traffic through the interface or if it costs money to keep the connection available. Description Enter a description of this interface. It is not used elsewhere. You can use alphanumeric and ()+/:=7!*#@$ %- characters, and it can be up to 60 characters long. Base Interface Select the interface on which the PPPOE/PPTP interface runs. This interface can be an Ethernet interface, VLAN interface, or bridge interface. PPPOE/PPTP interfaces cannot run on Ethernet interfaces or VLAN interfaces that are used in bridge interfaces, however. Account Profile Select the ISP account that this PPPOE/PPTP interface uses. The drop-down box lists ISP accounts by name. Select Create Object to create a new ISP account (see Section 41.3 on page 564 for details). Protocol This field is read-only. It displays the protocol specified in the ISP account. User Name This field is read-only. It displays the user name for the ISP account. Service Name This field is read-only. It displays the PPPOE service name specified in the ISP account. This field is blank if the ISP account uses PPTP. IP Address Assignment Get Automatically Select this if this interface is a DHCP client. In this case, the DHCP server configures the IP address automatically. The subnet mask and gateway are always defined automatically in PPPOE/PPTP interfaces. Use Fixed IP Select this if you want to specify the IP address manually. Address IP Address This field is enabled if you select Use Fixed IP Address. Enter the IP address for this interface. Metric Enter the priority of the gateway (the ISP) on this interface. The ZyWALL decides which gateway to use based on this priority. The lower the number, the higher the priority. If two or more gateways have the same priority, the ZyWALL uses the one that was configured first. Interface Parameters Upstream Enter the maximum amount of traffic, in kilobits per second, the ZyWALL can Bandwidth send through the interface to the network. Allowed values are 0 - 1048576. Downstream This is reserved for future use. Bandwidth Enter the maximum amount of traffic, in kilobits per second, the ZyWALL can receive from the network through the interface. Allowed values are 0 - 1048576. MTU Maximum Transmission Unit. Type the maximum size of each data packet, in bytes, that can move through this interface. |f a larger packet arrives, the ZyWALL divides it into smaller fragments. Allowed values are 576 - 1492. Usually, this value is 1492. ZyWALL USG 1000 Users Guide

Table 60 Network > Interface > PPPOE/PPTP > Edit (continued) LABEL DESCRIPTION Ping Check The interface can regularly ping the gateway you specified to make sure it is still available. You specify how often the interface pings the gateway, how long to wait for a response before the attempt is a failure, and how many consecutive failures are required before the ZyWALL stops routing to the gateway. The ZyWALL resumes routing to the gateway the first time the gateway acknowledges the ping. Enable Select this to enable the ping check. Check Period Enter the number of seconds between ping attempts. Check Timeout | Enter the number of seconds to wait for a response before the attempt is a failure. Check Fail Enter the number of consecutive failures before the ZyWALL stops routing Tolerance through the gateway. Ping Default Select this to ping the default gateway. Gateway Ping this Select this to ping a specified domain name or IP address. Enter that domain address name or |P address in the field next to it.

10.7 Auxiliary Interface

This section introduces the auxiliary interface and then explains the screen for it.

10.7.1 Auxiliary Interface Overview

Use the auxiliary interface to dial out from the ZyWALL's auxiliary port. For example, you might use this interface as a backup WAN interface. You have to connect an external modem to the ZyWALL’s auxiliary port to use the auxiliary interface. Æ You have to connect an external modem to the auxiliary port. The ZyWALL uses the auxiliary interface to dial out in two situations. 1 You click the Connect icon on the ZyWALL Status screen. 2 The load auxiliary interface must connect to satisfy load-balancing requirements. You have to add the auxiliary interface to a trunk first. When the ZyWALL hangs up the call, it drops the Data Terminal Ready (DTR) signal and issues the command ATH.

Use the Auxiliary screen to configure the ZyWALL's auxiliary interface. Click Network > Interface > Auxiliary to open it. ZyWALL USG 1000 Users Guide 215

Chaprap Fo (Seconds) LE (Seconds) Es] Es Table 61 Network > Each field is described in the table below. Interface > Auxiliary LABEL DESCRIPTION Auxiliary Interface Properties Enable Select this to turn on the auxiliary dial up interface. The interface does not dial out, however, unless it is part of a trunk and load-balancing conditions are satisfied. Description Enter a description of this interface. It is not used elsewhere. You can use alphanumeric and ()+/:=7!*#@$ %- characters, and it can be up to 60 characters long. Port Speed Select the speed of the connection between the ZyWALL and external computer. Dialing Type Tone - select this if the telephone uses tone-based dialing. Pulse - select this if the telephone uses pulse-based dialing. Initial String Enter the AT command string to initialize the external modem. ATZ is the most common string, but you should check the manual for the external modem for additional commands. Auxiliary Configuration Phone Number | Enter the phone number to dial here. You can use 1-20 numbers, commas (), or plus signs (+). Use a comma to pause during dialing. Use a plus sign to tell the external modem to make an international call. User Name Enter the user name required for authentication. Password Enter the password required for authentication. Retype to Enter the password again to make sure you have not typed it incorrectly. confirm

Table 61 Network > Interface > Auxiliary (continued) LABEL DESCRIPTION Authentication Select the authentication protocol to use for outgoing calls. Choices are: Type CHAP/PAP - Your ZyWALL accepts either CHAP or PAP, as requested by the computer you are dialing. CHAP - Your ZyWALL accepts CHAP only. PAP - Your ZyWALL accepts PAP only. MSCHAP - Your ZyWALL accepts MSCHAP only. MSCHAP-V2 - Your ZyWALL accepts MSCHAP-V2 only. Timeout Type the number of seconds the ZyWALL tries to set up a connection before it stops. Allowed values are 30 - 120. Idle timeout Type the number of seconds the ZyWALL should wait for traffic before it automatically disconnects the connection. Set this field to zero to disable the idle timeout. Allowed values are 0 - 360.

10.8 Virtual Interfaces

Use virtual interfaces to tell the ZyWALL where to route packets. Virtual interfaces can also be used in VPN gateways (see Chapter 20 on page 291) and VRRP groups (see Chapter 33 on page 493). Virtual interfaces can be created on top of Ethernet interfaces, VLAN interfaces, or bridge interfaces. Virtual VLAN interfaces recognize and use the same VLAN ID. Otherwise, there is no difference between each type of virtual interface. Network policies (for example, firewall rules) that apply to the underlying interface automatically apply to the virtual interface as well. Like other interfaces, virtual interfaces have an IP address, subnet mask, and gateway used to make routing decisions. However, you have to manually specify the IP address and subnet mask; virtual interfaces cannot be DHCP clients. Like other interfaces, you can restrict bandwidth through virtual interfaces, but you cannot change the MTU. The virtual interface uses the same MTU that the underlying interface uses. Unlike other interfaces, virtual interfaces do not provide DHCP services, and they do not verify that the gateway is available.

10.8.1 Virtual Interfaces Add/Edit

This screen lets you configure IP address assignment and interface parameters for virtual interfaces. To access this screen, click an Add icon next to an Ethernet interface, VLAN interface, or bridge interface in the respective interface summary screen. ZyWALL USG 1000 Users Guide 217

Pooo Pooo (optional) CES) f048576 | Kbps h f048576 | Kbps El comes] Each field is described in the table below. Table 62 Network > Interface > Add LABEL DESCRIPTION Virtual Interface Properties Interface Name This field is read-only. It displays the name of the virtual interface, which is automatically derived from the underlying Ethernet interface, VLAN interface, or bridge interface. Description Enter a description of this interface. It is not used elsewhere. You can use alphanumeric and ()+/:=7!*#@$ %- characters, and it can be up to 60 characters long. IP Address Assignment IP Address Enter the IP address for this interface. Subnet Mask Enter the subnet mask of this interface in dot decimal notation. The subnet mask indicates what part of the IP address is the same for all computers in the network. Gateway Enter the IP address of the gateway. The ZyWALL sends packets to the gateway when it does not know how to route the packet to its destination. The gateway should be on the same network as the interface. Metric Enter the priority of the gateway (if any) on this interface. The ZyWALL decides which gateway to use based on this priority. The lower the number, the higher the priority. If two or more gateways have the same priority, the ZyWALL uses the one that was configured first. Interface Properties Upstream Enter the maximum amount of traffic, in kilobits per second, the ZyWALL can Bandwidth send through the interface to the network. Allowed values are 0 - 1048576. Downstream This is reserved for future use. Bandwidth Enter the maximum amount of traffic, in kilobits per second, the ZyWALL can receive from the network through the interface. Allowed values are 0 - 1048576. ZyWALL USG 1000 Users Guide

Trunks This chapter shows you how to configure trunks on your ZyWALL. See Section 5.4.3 on page 115 for related information on these screens.

11.1 Trunks Overview

You can group multiple interfaces together into trunks to have multiple connections share the traffic load to increase overall network throughput and enhance network reliability. If one interface’s connection goes down, the ZyWALL sends traffic through another member of the trunk. For example, you can use two interfaces for WAN connections. You can connect one interface to one ISP (or network) and connect the another to a second ISP (or network). The ZyWALL can balance the load between multiple connections (see Section 11.3 on page 219). If one interface's connection goes down, the ZyWALL can automatically send its traffic through another interface. You can use policy routing to specify through which interface to send specific traffic types. You can use trunks in combination with policy routing. You can also define multiple trunks for the same physical interfaces. This allows you to send specific traffic types through the interface that works best for that type of traffic, and if that interface’s connection goes down, the ZyWALL can still send its traffic through another interface.

11.2 Trunk Scenario Examples

Suppose one of the ZyWALL's interfaces is connected to an ISP that is also your Voice over IP (VolP) service provider. You may want to set that interface as active and set another interface (connected to another ISP) to passive. This way VoIP traffic goes through the interface connected to the VoIP service provider whenever the interface’s connection is up. Another example would be if you use multiple ISPs that provide different levels of service to different places. Suppose ISP A has better connections to Europe while ISP B has better connections to Australia. You could use policy routing and trunks to send traffic for your European branch offices primarily through ISP A and traffic for your Australian branch offices primarily through ISP B.

11.3 Load Balancing Introduction

On the ZyWALL, load balancing is the process of dividing traffic loads between multiple interfaces. This allows you to improve quality of service and maximize bandwidth utilization. ZyWALL USG 1000 Users Guide 219

Maybe you have two connections with different bandwidths. For jitter-sensitive traffic (like video for example), you could set up a trunk group that uses spillover or weighted round robin load balancing to make sure that most of the jitter-sensitive traffic goes through the higher- bandwidth interface. For some traffic connections, you might want to use least load first load balancing in order to even out the distribution of the traffic load.

11.4 Load Balancing Algorithms

The following sections describe the load balancing algorithms that the ZyWALL can use to decide which interface the traffic (from the LAN) should use for a session’. The available bandwidth you configure on the ZyWALL refers to the actual bandwidth provided by the ISP and the measured bandwidth refers to the bandwidth an interface is currently using.

11.41 Least Load First

The least load first algorithm uses the current (or recent) outbound bandwidth utilization of each trunk member interface as the load balancing index(es) when making decisions about to which interface a new session is to be distributed. The outbound bandwidth utilization is defined as the measured outbound throughput over the available outbound bandwidth.

The following example shows two WAN interfaces on the ZyWALL connected to the Internet. The configured available outbound bandwidths for WAN 1 and WAN 2 are 512K and 256K respectively. Figure 143 Least Load First Example 1 WAN1 512K ———+ WAN2 E 256K ——+> Lo J The outbound bandwidth utilization is used as the load balancing index. In this example, the measured (current) outbound throughput of WAN 1! is 412K and WAN 2 is 198K. The ZyWALL calculates the load balancing index as shown in the table below. Since WAN 2 has a smaller load balancing index (meaning that it is less utilized than WAN 1), the ZyWALL will send the subsequent new session traffic through WAN 2. Table 63 Least Load First: Example 1 OUTBOUND NTERESCE ne BALANCING INDEX AVAILABLE (A) MEASURED (M)

3. Inthe load balancing section, a session may refer to normal connection-oriented, UDP and SNMP2 traffic.

11.42 Weighted Round Robin

Round Robin scheduling services queues on a rotating basis and is activated only when an interface has more traffic than it can handle. A queue is given an amount of bandwidth irrespective of the incoming traffic on that interface. This queue then moves to the back of the list. The next queue is given an equal amount of bandwidth, and then moves to the end of the list; and so on, depending on the number of queues being used. This works in a looping fashion until a queue is empty. Similar to the Round Robin (RR) algorithm, the Weighted Round Robin (WRR) algorithm sets the ZyWALL to send traffic through each WAN interface in turn. In addition, the WAN interfaces are assigned weights. An interface with a larger weight gets more of the traffic than an interface with a smaller weight. This algorithm is best suited for situations when the bandwidths set for the two WAN interfaces are different. For example, in the figure below, the configured available bandwidth of WANI is 1M and WAN2 is 512K. You can set the ZyWALL to distribute the network traffic between the two interfaces by setting the weight of WANI and WAN? to 2 and 1 respectively. The ZyWALL assigns the traffic of two sessions to WANI for every session's traffic assigned to WAN2. Figure 144 Weighted Round Robin Algorithm Example WAN1 800K Cm > VE, Internet _) WAN2 À )

With the spillover load balancing algorithm, the ZyWALL sends network traffic to the first interface in the trunk member list until the interface’s maximum allowable load is reached, then the ZyWALL sends the excess network traffic of new sessions to the next interface in the trunk member list. This continues as long as there are more member interfaces and traffic to be sent through them. In cases where the first interface in the trunk member list uses an unlimited access Internet connection and the secondary WAN uses a per-use timed access plan, the ZyWALL will only use the next interface in the trunk member list when the traffic load exceeds the threshold on the first interface. This allows you to fully utilize the bandwidth of the first interface to reduce Internet usage fees and avoid overloading the interface. In the following example figure, the upper threshold of the first interface is set to 800K. The ZyWALL sends network traffic of new sessions that exceed this limit to the secondary WAN interface. ZyWALL USG 1000 Users Guide 221

Click Network > Interface > Trunk to open the Trunk screen. This screen lists the configured trunks and the load balancing algorithm that each is configured to use. Figure 146 Network > Interface > Trunk Configuration WAN_TRUNK were Fé The following table describes the items in this screen. Table 64 Network > Interface > Trunk LABEL DESCRIPTION Name This field displays the label that you specified to identify the trunk. Algorithm This field displays the load balancing method that the trunk is set to use. Add icon This column lets you create, edit and remove trunks. To create a trunk, click the Add icon at the top of the column. The Trunk Members screen appears. To edit a trunk, click the Edit icon next to it. The Trunk Members screen appears. To remove a trunk, click the Remove icon next to it. The ZyWALL confirms you want to remove it before doing so.

Click Network > Interface > Trunk and then the Add (or Edit) icon to open the Trunk Edit screen. ZyWALL USG 1000 Users Guide

Each field is described in the table below. Table 65 Network > Interface > Trunk > Edit LABEL DESCRIPTION Name Enter a descriptive name for this trunk. You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. Load Balancing Algorithm Select a load balancing method to use from the drop-down list box. Select Weighted Round Robin to balance the traffic load between interfaces based on their respective weights. Weighted round robin is activated only when the first group member interface has more traffic than it can handle. Select Least Load First to send new session traffic through the least utilized trunk member. Select Spillover to send network traffic through the first interface in the group member list until there is enough traffic that the second interface needs to be used (and so on). This column displays the priorities of the group's interfaces. The order of the interfaces in the list is important since they are used in the order they are listed. Member Click this icon to open a screen where you can select an interface to be a group member. If you select an interface that is part of another Ethernet interface, the ZyWALL does not send traffic through the interface as part of the trunk. For example, if you have physical port 5 in the ge2 representative interface, you must select interface ge2 in order to send traffic through port 5 as part of the trunk. If you select interface ge5 as a member here, the ZyWALL will not send traffic through port 5 as part of the trunk. Mode Select Active to have the ZyWALL always attempt to use this connection. Select Passive to have the ZyWALL only use this connection when all of the connections set to active are down. You can only set one of a group's interfaces to passive mode. Weight This field displays with the weighted round robin load balancing algorithm. Specify the weight (1-10) for the interface. The weights of the different member interfaces form a ratio. This ratio determines how much traffic the ZyWALL sends through each member interface. The higher an interface's weight is (relative to the weights of the interfaces), the more traffic the ZyWALL sends through that interface. Downstream Bandwidth This field displays with the least load first load balancing algorithm. It displays the maximum number of kilobits of data the ZyWALL is to allow to come in through the interface per second. Upstream Bandwidth This field displays with the least load first or spillover load balancing algorithm.lt displays the maximum number of kilobits of data the ZyWALL is to send out through the interface per second. ZyWALL USG 1000 Users Guide 223

Table 65 Network > Interface > Trunk > Edit (continued) LABEL DESCRIPTION Spillover This field displays with the spillover load balancing algorithm. Specify the maximum bandwidth of traffic in kilobits per second (1-1048576) to send out through the interface before using another interface. When this spillover bandwidth limit is exceeded, the ZyWALL sends new session traffic through the next interface. The traffic of existing sessions still goes through the interface on which they started. The ZyWALL uses the group member interfaces in the order that they are listed. Add icon This column lets you add, remove and move trunk members. To add an interface to the trunk, click an Add icon. The Trunk Member Select screen appears. To remove an interface from a trunk, click the Remove icon next to it. The ZyWALL confirms you want to remove it before doing so. To move an interface to a different number in the list, click the Move icon next to it. In the field that appears, specify the number to which you want to move the interface.

Policy and Static Routes This chapter shows you how to configure policies for IP routing and static routes on your ZyWALL. See Section 5.4.10 on page 117 for related information on the policy route screens.

Traditionally, routing is based on the destination address only and the ZyWALL takes the shortest path to forward a packet. IP Policy Routing (IPPR) provides a mechanism to override the default routing behavior and alter the packet forwarding based on the policy defined by the network administrator. Policy-based routing is applied to incoming packets on a per interface basis, prior to the normal routing.

+ Source-Based Routing — Network administrators can use policy-based routing to direct traffic from different users through different connections. Bandwidth Shaping — Organizations can allocate bandwidth to traffic that matches the routing policy and prioritize traffic. +_ Cost Savings — IPPR allows organizations to distribute interactive traffic on high- bandwidth, high-cost paths while using low-cost paths for batch traffic. + Load Sharing — Network administrators can use IPPR to distribute traffic among multiple paths. + NAT - The ZyWALL performs NAT by default for traffic going to or from the gel interface. Routing policy’s SNAT allows network administrators to have traffic received on a specified interface use a specified IP address as the source IP address.

Individual routing policies are used as part of the overall IPPR process. A policy defines the matching criteria and the action to take when a packet meets the criteria. The action is taken only when all the criteria are met. The criteria can include the user name, source address and incoming interface, destination address, schedule, IP protocol (ICMP, UDP, TCP, etc.) and port. The actions that can be taken include: + Routing the packet to a different gateway, outgoing interface, VPN tunnel, or trunk. + Limiting the amount of bandwidth available and setting a priority for traffic. ZyWALL USG 1000 Users Guide 225

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IPPR follows the existing packet filtering facility of RAS in style and in implementation.

NAT (Network Address Translation - NAT, RFC 1631) is the translation of the IP address in a packet in one network to a different IP address in another network. Use SNAT (Source NAT) to change the source IP address in one network to a different IP address in another network.

Some services use a dedicated range of ports on the client side and a dedicated range of ports on the server side. With regular port forwarding, you set the port(s) and IP address to forward a service (coming in from the remote server) to a client computer. The problem is that port forwarding only forwards a service to a single IP address. In order to use the same service on a different computer, you have to manually replace the client computer's IP address with another client computer's IP address. Port triggering allows the client computer to take turns using a service dynamically. Whenever a client computer’s packets match the routing policy, it can use the pre-defined port triggering setting to connect to the remote server without manually configuring a port forwarding rule for each client computer. Port triggering is used especially when the remote server responses using a different port from the port the client computer used to request a service. The ZyWALL records the IP address of a client computer that sends traffic to a remote server to request a service (incoming service). When the ZyWALL receives a new connection (trigger service) from the remote server, the ZyWALL forwards the traffic to the IP address of the client computer that sent the request. You need to create a firewall rule to allow an incoming service before using a port triggering rule. In the following example, you configure two services for port triggering: Incoming service: Game (UDP: 1234) Trigger service: Game-1 (UDP: 5670-5678) 1 Computer A wants to play a multiplayer online game and tries to connect to game server 1'using port 1234. The ZyWALL records the IP address of computer A when the packets match a policy with SNAT configured. 2 Game server 1 responds using a port number ranging between 5670 - 5678. The ZyWALL allows and forwards the traffic to computer A. 3 Computer A and game server 1 are connected to each other until the connection is closed or times out. Any other computers (such as B or C) cannot connect to remote server 1 using the same port triggering rule as computer A unless they are using a different next hop (gateway, outgoing interface, VPN tunnel or trunk) from computer A or until the connection is closed or times out. ZyWALL USG 1000 Users Guide

Chapter 12 Policy and Static Routes

The maximize bandwidth usage option allows the ZyWALL to divide up any available bandwidth on the interface (including unallocated bandwidth and any allocated bandwidth that a policy route is not using) among the policy routes that require more bandwidth. When you enable maximize bandwidth usage, the ZyWALL first makes sure that each policy route gets up to its bandwidth allotment. Next, the ZyWALL divides up an interface’s available bandwidth (bandwidth that is unbudgeted or unused by the policy routes) depending on how many policy routes require more bandwidth and on their priority levels. When only one policy route requires more bandwidth, the ZyWALL gives the extra bandwidth to that policy route. When multiple policy routes require more bandwidth, the ZyWALL gives the highest priority policy routes the available bandwidth first (as much as they require, if there is enough available bandwidth), and then to lower priority policy routes if there is still bandwidth available. The Zy WALL distributes the available bandwidth equally among policy routes with the same priority level.

12.2.4 Reserving Bandwidth for Non-Bandwidth Class Traffic

Do the following three steps to configure the ZyWALL to allow bandwidth for traffic that does not match a policy route. 1 Leave some of the interface’s bandwidth unbudgeted. 2 Do not enable the Maximize Bandwidth Usage option in the policy routes.

12.3 IP Routing Policy Setup

Click Network > Routing to open the Policy Route screen. ZyWALL USG 1000 Users Guide 227

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The following table describes the labels in this screen. Table 66 Network > Routing > Policy Route LABEL DESCRIPTION Enable BWM This is a global setting for enabling or disabling bandwidth management on the ZyWALL. You must enable this setting to have individual policy routes or application patrol policies apply bandwidth management. This same setting also appears in the AppPatrol > General screen. Enabling or disabling it in one screen also enables or disables it in the other screen. # This is the number of an individual policy route. User This is the name of the user (group) object from which the packets are sent. any means all users. Schedule This is the name of the schedule object. none means the route is active at all times if enabled. Incoming This is the interface on which the packets are received. Source This is the name of the source IP address (group) object. any means all IP addresses. Destination This is the name of the destination IP address (group) object. any means all IP addresses. Service This is the name of the service object. any means all services. Next-Hop This is the next hop to which packets are directed. It helps forward packets to their destinations and can be a router, VPN tunnel, outgoing interface or trunk. SNAT This is the source IP address that the route uses. It displays none if the ZyWALL does not perform NAT for this route. BWM This is the maximum bandwidth allotted to the policy. 0 means there is no bandwidth limitation for this route.

Chapter 12 Policy and Static Routes

Table 66 Network > Routing > Policy Route (continued) LABEL DESCRIPTION Add icon Click the Add icon in the heading row to add a new first entry. The Active icon displays whether the rule is enabled or not. Click the Active icon to activate or deactivate the policy. Make sure you click Apply to save and apply the change. Click the Edi ZyWALL. Click the Add icon in an entry to add a rule below the current entry. Click the Remove icon to delete an existing routing policy from the ZyWALL. A Window displays asking you to confirm that you want to delete the routing policy. In a numbered list, click the Move to N icon to display a field to type a number for where you want to put that rule and press [ENTER] to move the rule to the number that you typed. The ordering of your rules is important as they are applied in order of their numbering. icon to go to the screen where you can edit the routing policy on the Apply Click Apply to save your changes back to the ZyWALL. Reset Click Reset to begin configuring this screen afresh.

12.4 Policy Route Edit

Click Network > Routing to open the Policy Route screen. Then click the Add or Edit icon to open the Policy Route Edit screen. paf Configure NAT loopback if you have a virtual server that local users will use a domain name to access. See Section 6.7 on page 151 for an example of NAT loopback. ZyWALL USG 1000 Users Guide 229

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Interface / any (Change, Le coming see [a rage eee | 1 [ F | [ El p kbps (7, 1 is highest priority) x | ea] The following table describes the labels in this screen. Table 67 Network > Routing > Policy Route > Edit LABEL DESCRIPTION Configuration Enable Select this to activate the policy. Description Enter a descriptive name of up to 31 printable ASCII characters for the policy. Criteria User Select a user name or user group from which the packets are sent. Select Create Object to configure a new user account (see Section 34.2.1 on page 506 for details). Incoming Click Change... to select an interface or VPN tunnel through which the incoming Interface packets are received. Source Address Select a source IP address object or select Create Object to configure a new one. Destination Select a destination IP address object or select Create Object to configure a new Address one. Schedule Select a schedule or select Create Object to configure a new one (see Chapter 37 on page 527 for details). none means the route is active at all times if enabled. Service Select a service or service group from the drop-down list box. Select Create Object to add a new service. See Section 36.2.1 on page 523 for more information. Next-Hop

Chapter 12 Policy and Static Routes

Table 67 Network > Routing > Policy Route > Edit (continued) LABEL DESCRIPTION Type Select Auto to have the ZyWALL use the routing table to find a next-hop and forward the matched packets automatically. Select Gateway to route the matched packets to the next-hop router or switch you specified in the Gateway field. You have to set up the next-hop router or switch as a HOST address object first. Select VPN Tunnel to route the matched packets via the specified VPN tunnel. Select Trunk to route the matched packets through the interfaces in the trunk group based on the load balancing algorithm. Select Interface to route the matched packets through the specified outgoing interface to a gateway (which is connected to the interface). Gateway This field displays when you select Gateway in the Type field. Select a HOST address object. The gateway is an immediate neighbor of your ZyWALL that will forward the packet to the destination. The gateway must be a router or switch on the same segment as your ZyWALL's interface(s). VPN Tunnel This field displays when you select VPN Tunnel in the Type field. Select a VPN tunnel through which the packets are sent to the remote network that is connected to the ZyWALL directly. Trunk This field displays when you select Trunk in the Type field. Select a trunk group to have the ZyWALL send the packets via the interfaces in the group. Interface This field displays when you select Interface in the Type field. Select an interface to have the ZyWALL send traffic that matches the policy route through the specified interface. Address Translation Source Network Select none to not use NAT for the route. Address Select outgoing-interface to use the IP address of the outgoing interface as the Translation source IP address of the packets that matches this route. If you select outgoing- interface, you can also configure port trigger settings for this interface. Otherwise, select a pre-defined address (group) to use as the source IP address(es) of the packets that match this route. Select Create Object to configure a new address (group) to use as the source IP address(es) of the packets that match this route. Port Triggering # This is the rule index number. Incoming Service Select the service that the client computer sends to a remote server. The incoming service should have the same service or protocol type as what you configured in the Service field. Trigger Service Select a service that a remote server sends. It causes (triggers) the ZyWALL to forward the traffic (received on the outgoing interface) to the client computer that requested the service. Add icon Click the Add icon in the heading row to add a new first entry. Click the Add icon in an entry to add a rule below the current entry. Click the Remove icon to delete an existing rule from the ZyWALL. À window displays asking you to confirm that you want to delete the rule. In a numbered list, click the Move to N icon to display a field to type a number for where you want to put that rule and press [ENTER] to move the rule to the number that you typed. The ordering of your rules is important as they are applied in order of their numbering. ZyWALL USG 1000 Users Guide 231

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Table 67 Network > Routing > Policy Route > Edit (continued) LABEL DESCRIPTION Bandwidth Shaping This allows you to allocate bandwidth to a route and prioritize traffic that matches the routing policy. You must also enable bandwidth management in the main policy route screen (Network > Routing > Policy Route) in order to apply bandwidth shaping. Maximum Bandwidth Specify the maximum bandwidth (from 1 to 1048576) allowed for the route in kbps. If you enter 0 here, there is no bandwidth limitation for the route. Ifthe sum of the bandwidths for routes using the same next hop is higher than the actual transmission speed, lower priority traffic may not be sent if higher priority traffic uses all of the actual bandwidth. Bandwidth Priority Enter a number between 1 and 7 to set the priority for traffic. The smaller the number, the higher the priority. If you set the maximum bandwidth to 0, the bandwidth priority will be changed to 0 after you click OK. That means the route has the highest priority and will get all the bandwidth it needs up to the maximum available. A route with higher priority is given bandwidth before a route with lower priority. If you set routes to have the same priority, then bandwidth is divided equally amongst those routes. Maximize Bandwidth Usage Select this check box to have the ZyWALL divide up all of the interface's unallocated and/or unused bandwidth among the policy routes that require bandwidth. Do not select this if you want to reserve bandwidth for traffic that does not match a bandwidth class (see Section 12.2.4 on page 227).

Click OK to save your changes back to the ZyWALL. Cancel Click Cancel to exit this screen without saving.

12.5 IP Static Routes

The ZyWALL has no knowledge of the networks beyond the network that is directly connected to the ZyWALL. For instance, the ZyWALL knows about network N2 in the following figure through gateway R1. However, the ZyWALL is unable to route a packet to network N3 because it doesn't know that there is a route through the same gateway R1 (via gateway R2). Static routes are for you to tell the ZyWALL about the networks beyond the network connected to the ZyWALL directly.

Figure 151 Example of Static Routing Topology

Chapter 12 Policy and Static Routes

12.6 Static Route Summary

Click Network > Routing > Static Route to open the Static Route screen. Figure 152 Network > Routing > Static Route Configuration

The following table describes the labels in this screen. Table 68 Network > Routing > Static Route LABEL DESCRIPTION # This is the number of an individual static route. Destination This is the destination IP address. Subnet Mask This is the IP subnet mask. Next-Hop This is the IP address of the next-hop gateway or the interface through which the traffic is routed. The gateway is a router or switch on the same segment as your ZyWALL's interface(s). The gateway helps forward packets to their destinations. Metric higher priority the route has. This is the route’s priority among the ZyWALL's routes. The smaller the number, the Add icon Click the Add icon to go to the screen where you can set up a static route on the ZyWALL. Click the Edit icon to go to the screen where you can edit the static route on the ZyWALL. displays asking you to confirm that you want to delete the routing policy. Click the Remove icon to delete an existing static route from the ZyWALL. A window

12.7 Edit a Static Route

Select a static route index number and click Edit. The screen shown next appears. Use this screen to configure the required information for a static route. Figure 153 Network > Routing > Static Route > Edit Static Route Setting Destination IP Subnet Mask © Gateway IP C interface 1% Metric ok Cancel ZyWALL USG 1000 Users Guide

Chapter 12 Policy and Static Routes

The following table describes the labels in this screen. Table 69 Network > Routing > Static Route > Edit LABEL DESCRIPTION Destination IP This parameter specifies the IP network address of the final destination. Routing is always based on network number. If you need to specify a route to a single host, use a subnet mask of 255.255.255.255 in the subnet mask field to force the network number to be identical to the host ID. Subnet Mask Enter the IP subnet mask here. Gateway IP Select the radio button and enter the IP address of the next-hop gateway. The gateway is a router or switch on the same segment as your ZyWALL's interface(s). The gateway helps forward packets to their destinations. Interface Select the radio button and a predefined interface through which the traffic is sent. Metric Metric represents the “cost” of transmission for routing purposes. IP routing uses hop count as the measurement of cost, with a minimum of 1 for directly connected networks. Enter a number that approximates the cost for this link. The number need not be precise, but it must be between 1 and 15. In practice, 2 or 3 is usually a good number. OK Click OK to save your changes back to the ZyWALL. Cancel Click Cancel to exit this screen without saving. ZyWALL USG 1000 Users Guide

Routing Protocols This chapter describes how to set up RIP and OSPF routing protocol settings for the ZyWALL. First, it provides an overview of RIP and OSPF, and, then, it introduces the RIP and OSPF screens used to configure routing protocols. See Section 5.5 on page 122 for related information on these screens.

13.1 Routing Protocols Overview

Routing protocols give the ZyWALL routing information about the network from other routers. The ZyWALL then stores this routing information in the routing table, which it uses when it makes routing decisions. In turn, the ZyWALL can also provide routing information via routing protocols to other routers. The ZyWALL supports two standards, RIP and OSPF, for routing protocols. RIP and OSPF are compared in Table 70 on page 235, and they are discussed further in the next two sections. Table 70 OSPF vs. RIP OSPF RIP Network Size Large Small (with up to 15 routers) Metric Bandwidth, hop count, throughput, round | Hop count trip time and reliability. Convergence Fast Slow

RIP (Routing Information Protocol, RFC 1058 and RFC 1389) allows a device to exchange routing information with other routers. RIP is a vector-space routing protocol, and, like most such protocols, it uses hop count to decide which route is the shortest. Unfortunately, it also broadcasts its routes asynchronously to the network and converges slowly. Therefore, RIP is more suitable for small networks (up to 15 routers). In the ZyWALL, you can configure two sets of RIP settings before you can use it in an interface. First, the Authentication field specifies how to verify that the routing information that is received is the same routing information that is sent. This is discussed in more detail in Section

Second, the ZyWALL can also redistribute routing information from non-RIP networks, specifically OSPF networks and static routes, to the RIP network. Costs might be calculated differently, however, so you use the Metric field to specify the cost in RIP terms. ZyWALL USG 1000 Users Guide 235

Authentication is used to guarantee the integrity, but not the confidentiality, of routing updates. The transmitting router uses its key to encrypt the original message into a smaller message, and the smaller message is transmitted with the original message. The receiving router uses its key to encrypt the received message and then verifies that it matches the smaller message sent with it. If the received message is verified, then the receiving router accepts the updated routing information. The transmitting and receiving routers must have the same key. The ZyWALL supports three authentication methods for RIP and OSPF routing protocols: + None - no authentication is used. + Text — authentication using a plain text password, and the (unencrypted) password is sent over the network. This method is usually used temporarily to prevent network problems. + MDS - authentication using an MDS5 password and authentication ID. MODS is an authentication method that produces a 128-bit checksum, called a message-digest, for each packet. It also includes an authentication ID, which can be set to any value between 1 and 255. The ZyWALL only accepts packets if these conditions are satisfied. + The packet’s authentication ID is the same as the authentication ID of the interface that received it. + The packet’s message-digest is the same as the one the ZyWALL calculates using the MDS password. For RIP, authentication is not available in RIP version 1. In RIP version 2, you can only select one authentication type for all interfaces. For OSPF, the ZyWALL supports a default authentication type by area. If you want to use this default in an interface or virtual link, you set the associated Authentication Type field to Same as Area. As a result, you only have to update the authentication information for the area to update the authentication type used by these interfaces and virtual links. Alternatively, you can override the default in any interface or virtual link by selecting a specific authentication method. Please see the respective interface sections for more information.

The RIP screen is used to specify the authentication method, and it is used to maintain the policies for redistribution. To access this screen, login to the web configurator. When the main screen appears, click Network > Routing > RIP to open the following screen. ZyWALL USG 1000 Users Guide

[mi OSPF D (el Static Route D App Reset The following table describes the labels in this screen. Table 71 Network > Routing Protocol > RIP LABEL DESCRIPTION Authentication Authentication | Select the authentication method used in the RIP network. Choices are: None, Text, and MD5. CR This field is available if the Authentication is Text. Type the password for text Authentication | authentication. The key can consist of alphanumeric characters and the Key underscore, and it can be up to 8 characters long. MD5 This field is available if the Authentication is MD5. Type the ID for MD5 Authentication | authentication. The ID can be between 1 and 255. MD5 This field is available if the Authentication is MD5. Type the password for MD5 Authentication | authentication. The password can consist of alphanumeric characters and the Key underscore, and it can be up to 16 characters long. Redistribute Active Select this check box to advertise routes that were learned from the indicated Name. Name This field displays other sources of routing information that the ZyWALL can advertise in the RIP network. Metric Type the cost for routes provided by the indicated source. The metric represents the “cost” of transmission for routing purposes. RIP routing uses hop count as the measurement of cost, with 1 usually used for directly connected networks. The number does not have to be precise, but it must be between 0 and 16. In practice, 2 or 3 is usually used.

OSPF (Open Shortest Path First, RFC 2328) is a link-state protocol designed to distribute routing information within a group of networks, called an Autonomous System (AS). OSPF offers some advantages over vector-space routing protocols like RIP. + _OSPF supports variable-length subnet masks, which can be set up to use available IP addresses more efficiently. ZyWALL USG 1000 Users Guide 237

OSPF filters and summarizes routing information, which reduces the size of routing tables throughout the network. OSPF responds to changes in the network, such as the loss of a router, more quickly. OSPF considers several factors, including bandwidth, hop count, throughput, round trip time, and reliability, when it calculates the shortest path. OSPF converges more quickly than RIP. Naturally, OSPF is also more complicated than RIP, so OSPF is usually more suitable for large networks. OSPF uses IP protocol 89.

An OSPF Autonomous System (AS) is divided into one or more areas. Each area represents a group of adjacent networks and is identified by a 32-bit ID. In OSPF, this number may be expressed as an integer or as an IP address.

There are several types of areas. The backbone is the transit area that routes packets between other areas. All other areas are connected to the backbone. A normal area is a group of adjacent networks. A normal area has routing information about the OSPF AS, any networks outside the OSPF AS to which it is directly connected, and any networks outside the OSPF AS that provide routing information to any area in the OSPF AS. A stub area has routing information about the OSPF AS. It does not have any routing information about any networks outside the OSPF AS, including networks to which it is directly connected. It relies on a default route to send information outside the OSPF AS. A Not So Stubby Area (NSSA, RFC 1587) has routing information about the OSPF AS and networks outside the OSPF AS to which the NSSA is directly connected. It does not have any routing information about other networks outside the OSPF AS. Each type of area is illustrated in the following figure. Figure 155 OSPF: Types of Areas ZyWALL USG 1000 Users Guide

This OSPF AS consists of four areas, areas 0-3. Area 0 is always the backbone. In this example, areas 1, 2, and 3 are all connected to it. Area 1 is a normal area. It has routing information about the OSPF AS and networks X and Y. Area 2 is a stub area. It has routing information about the OSPF AS, but it depends on a default route to send information to networks X and Y. Area 3 is a NSSA. It has routing information about the OSPF AS and network Y but not about network X.

Every router in the same area has the same routing information. They do this by exchanging Hello messages to confirm which neighbor (layer-3) devices exist, and then they exchange database descriptions (DDs) to create a synchronized link-state database. The link-state database contains records of router IDs, their associated links and path costs. The link-state database is then constantly updated through Link State Advertisements (LSA). Each router uses the link state database and the Dijkstra algorithm to compute the least cost paths to network destinations. Like areas, each router has a unique 32-bit ID in the OSPF AS, and there are several types of routers. Each type is really just a different role, and it is possible for one router to play multiple roles at one time. + An internal router (IR) only exchanges routing information with other routers in the same area. + An Area Border Router (ABR) connects two or more areas. It is a member of all the areas to which it is connected, and it filters, summarizes, and exchanges routing information between them. + An Autonomous System Boundary Router (ASBR) exchanges routing information with routers in networks outside the OSPF AS. This is called redistribution in OSPF. Table 72 OSPF: Redistribution from Other Sources to Each Type of Area SOURCE \ TYPE OF AREA | NORMAL NSSA STUB Static routes Yes Yes No RIP Yes Yes Yes + _A backbone router (BR) has at least one interface with area 0. By default, every router in area 0 is a backbone router, and so is every ABR. Each type of router is illustrated in the following example. ZyWALL USG 1000 Users Guide 239

Figure 156 OSPF: Types of Routers

In order to reduce the amount of traffic between routers, a group of routers that are directly connected to each other selects a designated router (DR) and a backup designated router (BDR). All of the routers only exchange information with the DR and the BDR, instead of exchanging information with all of the other routers in the group. The DR and BDR are selected by priority; if two routers have the same priority, the highest router ID is used. The DR and BDR are selected in each group of routers that are directly connected to each other. If a router is directly connected to several groups, it might be a DR in one group, a BDR in another group, and neither in a third group all at the same time.

13.3.3 Virtual Links

In some OSPF AS, it is not possible for an area to be directly connected to the backbone. In this case, you can create a virtual link through an intermediate area to logically connect the area to the backbone. This is illustrated in the following example. Figure 157 OSPF: Virtual Link In this example, area 100 does not have a direct connection to the backbone. As a result, you should set up a virtual link on both ABR in area 10. The virtual link becomes the connection between area 100 and the backbone. You cannot create a virtual link to a router in a different area.

2 Set up the OSPF areas. 3 Configure the appropriate interfaces. See Section 10.2.1 on page 184. 4 Set up virtual links, as needed.

The OSPF screens are used to specify the ID the ZyWALL uses in the OSPF AS and to maintain the policies for redistribution. In addition, they are also used to create, maintain, and remove OSPF areas.

The OSPF screen is used to specify the OSPF router and maintain the policies for redistribution. In addition, it provides a summary of OSPF areas, allows you to remove them, and opens the OSPF Add/Edit screen to add or edit them. To access this screen, login to the web configurator. When the main screen appears, click once on Network > Routing >OSPF to open the following screen. Figure 158 Network > Routing > OSPF Policy Route |, Static Route | ri? ROSE General Setup OSPF Router ID (IP Address) Defaut x Redistribute ES ES EC [ml RIP Type 1 7 EH Static Route Type 1 | The following table describes the labels in this screen. See Section 13.4.2 on page 242 for more information as well. Table 73 Network > Routing Protocol > OSPF LABEL DESCRIPTION OSPF Router ID | Select the 32-bit ID the ZyWALL uses in the OSPF AS. Default - the highest available IP address assigned to the interfaces is the ZyWALL's ID. User Define - enter the ID (in IP address format) in the field that appears when you select User Define. Redistribute ZyWALL USG 1000 Users Guide 241

Table 73 Network > Routing Protocol > OSPF (continued) LABEL DESCRIPTION Active Select this check box to advertise routes that were learned from the indicated source. + If you select this for RIP, the ZyWALL advertises routes learned from RIP to Normal and NSSA areas but not to Stub areas. + If you select this for static routes, the ZyWALL advertises routes learned from static routes to all types of areas. Route This field displays other sources of routing information that the ZyYWALL can advertise in the OSPF AS. Type Select how OSPF calculates the cost associated with routing information from the indicated source. Choices are: Type 1 and Type 2. Type 1 - cost = OSPF AS cost + external cost (Metric) Type 2 - cost = external cost (Metric); the OSPF AS cost is ignored. Metric Type the external cost for routes provided by the indicated source. The metric represents the “cost” of transmission for routing purposes. The way this is used depends on the Type field. This value is usually the average cost in the OSPF AS, and it can be between 1 and 16777214. This section displays information about OSPF areas in the ZyWALL. This field is a sequential value, and it is not associated with a specific area. Area This field displays the 32-bit ID for each area in IP address format. Type This field displays the type of area. This type is different from the Type field above. Authentication This field displays the default authentication method in the area. Add icon This column provides icons to add, edit, and remove areas. To add an area, click the Add icon at the top of the column. The OSPF Area Add/ Edit screen appears. To edit an area, click the Edit icon next to the area. The Area Add/Edit screen appears. To delete an area, click on the Remove icon next to the area. The web configurator confirms that you want to delete the area before doing so.

13.4.2 OSPF Area Add/Edit

The OSPF Area Add/Edit screen allows you to create a new area or edit an existing one. To access this screen, go to the OSPF summary screen (see Section 13.4.1 on page 241), and click either the Add icon or an Edit icon.

Protocols Figure 159 Network > Routing > OSPF > Edit Area Setting ârea 1D LE] Type [Norma +] Authentication [os =] MDS Authentication 1D Fo 255) MDS Authentication Key CE Virtual Link DS o MDS Authentication 1D MDS Authentication Key Ci Cancel 1 CE _ Pi Auontcation FF Lo) The following table describes the labels in this screen. Table 74 Network > Routing > OSPF > Edit LABEL DESCRIPTION Area ID Type the unique, 32-bit identifier for the area in IP address format. Type This field displays the type of area. Normal - This area is a normal area. It has routing information about the OSPF AS and about networks outside the OSPF AS. Stub - This area is an stub area. lt has routing information about the OSPF AS but not about networks outside the OSPF AS. It depends on a default route to send information outside the OSPF AS. NSSA - This area is a Not So Stubby Area (NSSA), per RFC 1587. It has routing information about the OSPF AS and networks that are outside the OSPF AS and are directly connected to the NSSA. It does not have information about other networks outside the OSPF AS. Authentication This field displays the default authentication method in the area. Choices are: None, Text, and MD5. Text This field is available if the Authentication is Text. Type the password for text Authentication authentication. The key can consist of alphanumeric characters and the Key underscore, and it can be up to 8 characters long. MD5 This field is available if the Authentication is MD5. Type the default ID for MD5 Authentication ID | authentication in the area. The ID can be between 1 and 255. MD5 This field is available if the Authentication is MD5. Type the default password for Authentication MD5 authentication in the area. The password can consist of alphanumeric Key characters and the underscore, and it can be up to 16 characters long. Virtual Link This section is displayed if the Type is Normal. Create a virtual link if you want to connect a different area (that does not have a direct connection to the backbone) to the backbone. You should set up the virtual link on the ABR that is connected to the other area and on the ABR that is connected to the backbone. # This field is a sequential value, and it is not associated with a specific area. Peer Router ID Type the 32-bit ID (in IP address format) of the other ABR in the virtual link. Authentication Select which authentication method to use in the virtual link. Choices are: None, Text, MD5, and Same as Area. In this case, Same as Area refers to the Authentication settings above. ZyWALL USG 1000 Users Guide

Table 74 Network > Routing > OSPF > Edit (continued) LABEL DESCRIPTION Text This field is available if the Authentication is Text. Type the password for text Authentication authentication. The key can consist of alphanumeric characters and the Key underscore, and it can be up to 8 characters long. MD5 This field is available if the Authentication is MD5. Type the default ID for MD5 Authentication ID | authentication in the area. The ID can be between 1 and 255. MD5 This field is available if the Authentication is MD5. Type the default password for Authentication MD5 authentication in the area. The password can consist of alphanumeric Key characters and the underscore, and it can be up to 16 characters long. Add icon This column provides icons to add and remove virtual links. To add a virtual link, click the Add icon at the top of the column. A new record appears in the virtual link list. To delete a virtual link, click on the Remove icon next to the virtual link. The web configurator confirms that you want to delete the virtual link. ZyWALL USG 1000 Users Guide

Zones Set up zones to configure network security and network policies in the ZyWALL. See Section

5.4.7 on page 116 for related information on these screens.

A zone is a group of interfaces and VPN tunnels. The ZyWALL uses zones, not interfaces, in many security and policy settings, such as firewall rules and remote management. Zones cannot overlap. Each Ethernet interface, VLAN interface, bridge interface, PPPOE/ PPTP interface, auxiliary interface, and VPN tunnel can be assigned to at most one zone. Virtual interfaces are automatically assigned to the same zone as the interface on which they run. Figure 160 Example: Zones

14.1.1 Effect of Zones on Different Types of Traffic

Zones effectively divide traffic into three types--intra-zone traffic, inter-zone traffic, and extra-zone traffic--which are affected differently by zone-based security and policy settings. ZyWALL USG 1000 Users Guide 245

Intra-zone traffic is traffic between interfaces or VPN tunnels in the same zone. For example, in Figure 160 on page 245, traffic between VLAN 2 and the Ethernet is intra-zone traffic. In each zone, you can either allow or prohibit all intra-zone traffic. For example, in Figure 160 on page 245, you might allow intra-zone traffic in the LAN2 zone but prohibit it in the WAN zone. You can also set up firewall rules to control intra-zone traffic (for example, LAN2-to- LAND2), but many other types of zone-based security and policy settings do not affect intra- zone traffic. Inter-zone traffic is traffic between interfaces or VPN tunnels in different zones. For example, in Figure 160 on page 245, traffic between VLAN I and the Internet is inter-zone traffic. This is the normal case when zone-based security and policy settings apply. Extra-zone traffic is traffic to or from any interface or VPN tunnel that is not assigned to a zone. For example, in Figure 160 on page 245, traffic to or from computer C is extra-zone traffic. Some zone-based security and policy settings may apply to extra-zone traffic, especially if you can set the zone attribute in them to Any or AII. See the specific feature for more information.

The Zone screen provides a summary of all zones. In addition, this screen allows you to add, edit, and remove zones. To access this screen, click Network > Zone. Figure 161 Network > Zone Configuration LAN No gei di WAN Yes ge2, ge3 Edol DMz Yes ge4, ges ré The following table describes the labels in this screen. Table 75 Network > Zone LABEL DESCRIPTION Name This field displays the name of the zone. Block Intra-zone | This field indicates whether or not the ZyWALL blocks network traffic between members in the zone. Member This field displays the names of the interfaces that belong to each zone. Add icon This column provides icons to add, edit, and remove zones. To add a zone, click the Add icon at the top of the column. The Zone Add/Edit screen appears. To edit a zone, click the Edit icon next to the zone. The Zone Add/Edit screen appears. To delete a zone, click the Remove icon next to the zone. The web configurator confirms that you want to delete the zone before doing so. ZyWALL USG 1000 Users Guide

The Zone Add/Edit screen allows you to define a zone or edit an existing one. To access this screen, go to the Zone screen (see Section 14.2 on page 246), and click either the Add icon or an Edit icon. Figure 162 Network > Zone > Edit Group Members Name Member List Available M Block Intra-zone Traffic Member ÎFACEIget Cancel The following table describes the labels in this screen. Table 76 Network > Zone > Edit LABEL DESCRIPTION Name Type the name used to refer to the zone. You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. Block Intra-zone Traffic Select this check box to block network traffic between members in the zone. Member List Available lists the interfaces that do not belong to any zone. The word in front of the name indicates whether this member is an interface or a VPN tunnel. IFACE - this member is an interface. IPSEC - this member is a VPN tunnel. Select any interfaces that you want to add to the zone you are editing, and click the right arrow button to add them. Member lists the interfaces that belong to the zone. Select any interfaces that you want to remove from the zone, and click the left arrow button to remove them. ZyWALL USG 1000 Users Guide

DDNS This chapter describes how to configure dynamic DNS (DDNS) services for the ZyWALL. First, it provides an overview, and then it introduces the screens. See Section 5.4.9 on page 117 for related information on these screens.

DNS maps a domain name to a corresponding IP address and vice versa. Similarly, dynamic DNS maps a domain name to a dynamic IP address. As a result, anyone can use the domain name to contact you (in NetMeeting, CU-SeeMe, etc.) or to access your FTP server or Web site, regardless of the current IP address. If you have a private WAN IP address, then you cannot use Dynamic DNS. Before you can use Dynamic DNS services with the ZyWALL, you first need to set up a dynamic DNS account with www.dyndns.org. (This is the only DNS service provider the ZyWALL supports at the time of writing.) DynDNS offers several DNS services. Please see www. dyndns.org for more information about each of them. When registration is complete, DynDNS gives you a password or key. You must go to DynDNS's Web site to set up a user account and a domain name before you can use the Dynamic DNS service with the ZyWALL. Afier this, you configure the ZyWALL. Once the ZyWALL is configured, it automatically sends updated IP addresses to DynDNS, which helps redirect traffic accordingly.

15.1.1 DYNDNS Wildcard

Enable this feature to have *.yourhost.dyndns.org (for example, www.yourhost.dyndns.org) routed to the same IP address as yourhost.dyndns.org. ZyWALL USG 1000 Users Guide 249

The DDNS server maps a domain name to the IP address of one of the ZyWALL'’s WAN ports. If that WAN port loses its connection, high availability allows the ZyWALL to substitute the HA port’s IP address in the domain name mapping.

15.1.3 Mail Exchanger

DynDNS can route e-mail for your domain name to a specified mail server. The server is called a mail exchanger. For example, if there is e-mail for john-doe@yourhost.dyndns.org, DynDNS routes the e-mail to the IP address you specify for the mail exchanger. DynDNS can also provide an additional service, in which it holds onto your e-mail if your mail server is not available. Once your mail server is available again, the DynDNS server delivers the mail to you. This service is called backup. Please see www.dyndns.org for more information about mail exchangers and backup.

Each domain name requires information about the DynDNS services and DynDNS account, as well as how the ZyWALL updates the IP address. The DDNS Type indicates which DynDNS service you are using. The ZyWALL supports three services: dynamic DNS, static DNS, and custom DNS. Please see www.dyndns.org for more information about each of these services. The ZyWALL needs to know the Username, Password, and Domain Name for your DynDNS account. You can also use the wildeard check box to indicate whether or not the wildcard feature should be supported. You must also specify an IP Address Update Policy. This policy controls how the ZyWALL determines the IP address that is mapped to your domain name in the DDNS server. There are three policies: Interface, Auto, and Custom. + Interface - You specify which WAN Interface (WAN ports IP address) to use for the domain name, and you can also specify an alternative HA Interface, in case the WAN interface is not available. + Auto - The DDNS server checks the source IP address of the packets from the ZyWALL for the IP address to use for the domain name. You might consider this if there are one or more NAT routers between the ZyWALL and the DDNS server. The ZyWALL may not determine the proper IP address if there is an HTTP proxy server between the ZyWALL and the DDNS server.

+ Custom - If you have a static IP address, you can specify the Custom IP address to use for the domain name. The ZyWALL still sends the static IP address to the DDNS server. ZyWALL USG 1000 Users Guide

The DDNS screen provides a summary of all DDNS domain names and their configuration. In addition, this screen allows you to add new domain names, edit the configuration for existing domain names, and delete domain names. To access this screen, login to the web configurator. When the main screen appears, click Network > DDNS. The following screen appears, providing a summary of the existing domain names. Figure 163 Network > DDNS Configuration EE EE He address update Policy RS DORE RE Example example.device.com DynDNS e3 The following table describes the labels in this screen. See Section 15.4 on page 252 for more information as well. Table 77 Network > DDNS LABEL DESCRIPTION Profile Name This field displays the descriptive profile name for this entry. Domain Name This field displays each domain name the ZyWALL can route. Update Policy DDNS Type This field displays which DynDNS service you are using. Wildcard This field displays whether or not *.yourhost.dyndns.org (for example, www.yourhost.dyndns.org) is routed to the same IP address as yourhost.dyndns.org. IP Address This field displays how the ZyWALL determines the IP address for the domain name. iface - The IP address comes from the specified WAN Interface and HA Interface. auto -The DDNS server checks the source IP address of the packets from the ZyWALL for the IP address to use for the domain name. custom - The IP address is fixed. See Section 15.2 on page 250 for more information. WAN Interface This field applies when the IP Address Update Policy is iface. This field displays which interface is mapped to the domain name. HA* Interface High Availability maps an alternative WAN interface to the domain name when the WAN interface is not available. This field applies when the IP Address Update Policy is iface. This field displays which alternative interface is mapped to the domain name if the WAN interface is not available. If you are not using HA, the field says none. Add icon This column provides icons to add, edit, and remove domain names. To add a domain name, click the Add icon at the top of the column. The DDNS Add/Edit screen appears. To edit a domain name, click the Edit icon next to the domain name. The DDNS Add/Edit screen appears. To delete a domain name, click on the Remove icon next to the ISP account. The web configurator confirms that you want to delete the account before doing so. ZyWALL USG 1000 Users Guide 251

EN El The following table describes the labels in this screen. Table 78 Network > DDNS > Edit LABEL DESCRIPTION Profile Name Type a descriptive name for this DDNS entry in the ZyWALL. You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. DDNS Type Select the type of DynDNS service you are using. See http://www.dyndns.com for more information about each one. Username Type the user name used when you registered your domain name. You can use up to 31 alphanumeric characters and the underscore. Spaces are not allowed. Password Type the password provided by DynDNS. You can use up to 64 alphanumeric characters and the underscore. Spaces are not allowed. Domain name Type the domain name you registered. You can use up to 255 characters. Update Policy Wildcard Select this if *.yourhost.dyndns.org (for example, www.yourhost.dyndns.org) should be routed to the same IP address as yourhost.dyndns.org. IP Address Select how the ZyWALL determines the IP address for the domain name. Interface - The IP address comes from the specified WAN Interface and HA Interface. Auto -The DDNS server checks the source IP address of the packets from the ZyWALL for the IP address to use for the domain name. You may want to use this if there are one or more NAT routers between the ZyWALL and the DDNS server. Custom - The IP address is fixed. See Section 15.2 on page 250 for more information. WAN Interface This field is only available when the IP Address Update Policy is Interface. Select the interface to use for updating the IP address mapped to the domain name.

Table 78 Network > DDNS > Edit (continued) LABEL DESCRIPTION HA Interface This field is only available when the IP Address Update Policy is Interface. Select the alternative WAN interface to map to the domain name when the WAN interface is not available. If you do not want to use HA, select none. Custom IP This field is only available when the IP Address Update Policy is Custom. Type the IP address to use for the domain name. Mail Exchanger Type the name of your mail server here, if DynDNS also routes e-mail to this domain name. This field should be left blank if DynDNS does not. Backup mail ‘exchanger Select this check box if you are using DynDNS's backup service for e-mail. Please see www.dyndns.org for more information about this service. ZyWALL USG 1000 Users Guide 253

Virtual Servers This chapter describes how to set up, manage, and remove virtual servers. First, it provides an overview of virtual servers, and, then, it introduces the virtual server screens and commands. See Section 5.4.18 on page 121 for related information on these screens.

16.1 Virtual Server Overview

Virtual server is also known as port forwarding or port translation. paf The virtual server changes the destination address of packets. This is also known as Destination NAT (DNAT). Virtual servers are computers on a private network behind the ZyWALL that you want to make available outside the private network. If the ZyWALL has only one public IP address, you can make the computers in the private network available by using ports to forward packets to the appropriate private IP address. In the ZyWALL, you set up a virtual server for each forwarding rule. The first part of the virtual server defines the conditions required to forward the packet. + Original IP - the original destination address; it can be an Ethernet, VLAN, bridge, or PPPOE/PPTP interface; a specific IP address; or a HOST address object. (See Chapter 35 on page 515.)

• Protocol Type - the protocol [TCP, UDP, or both (Any)] used by the service requesting the connection. + Original Port(s) - the original destination port or range of destination ports. You might use a range of destination ports for unknown services or when one server supports more than one service. The second part of the virtual server controls where the packet is forwarded if the conditions are satisfied. + Mapped IP - the translated destination address. + Mapped Port(s) - the translated destination port or range of destination ports. The original port range and the mapped port range must be the same size. ZyWALL USG 1000 Users Guide 255

The ZyWALL checks virtual servers before it applies to-Zy WALL firewall rules, so to- ZyWALL firewall rules do not apply to traffic that is forwarded by virtual servers. The ZyWALL still checks regular (through-Zy WALL) firewall rules according to the source IP address and mapped IP address. Some common port numbers are listed in Appendix C on page 703.

16.2 Virtual Server Example

Let's say you want to assign ports 21-25 to one FTP, Telnet and SMTP server (A in the example), port 80 to another (B in the example) and assign a default server IP address of

192.168.1.35 to a third (C in the example). You assign the LAN IP addresses and the ISP

assigns the WAN IP address. The NAT network appears as a single host on the Internet. Figure 165 Multiple Servers Behind NAT Example

The Virtual Server summary screen provides a summary of all virtual servers and their configuration, and the Virtual Server Add/Edit screen lets you configure a virtual server.

16.4 Virtual Server Summary Screen

The Virtual Server summary screen provides a summary of all virtual servers and their configuration. In addition, this screen allows you to create new virtual servers and edit and delete existing virtual servers. To access this screen, login to the web configurator. When the main screen appears, click Network > Virtual Server. The following screen appears, providing a summary of the existing virtual servers. 256 ZYWALL USG 1000 Users Guide

Figure 166 Network > Virtual Server Configuration Total Virtual Servers: 6 F9] entries per page Page: M ofi D D EE 1 M110B-Demo 172.2319.228 192.168.10549 any ee 2 M70B-Demo ge2 172.23.19.229 192.168.105.169 any $eé 3 COREY_SERVER ge2 172.2341.211 192.168.105.76 any $eé 4 Roger_FW_GUI get 172.23.41110 192.168.105.56 top 81 80 6 5 ANDREW_ZW1050 ge2 172.23.41.212 192.168.105,113 any es 6 ANDREW_ZW1050_LOOPBACK gel 172.23.41.212 192.168.105.113 any ewé EN En The following table describes the labels in this screen. See Section 16.4.1 on page 258 below for more information as well. Table 79 Network > Virtual Server LABEL DESCRIPTION Total Virtual This is how many virtual server entries are configured in the ZyWALL. Servers entries per page | Select how many virtual server entries to display per page in the screen. Page x of x This is the number of the page of entries currently displayed and the total number of pages of entries. Type a page number to go to or use the arrows to navigate the pages of entries. # This field is a sequential value, and it is not associated with a specific virtual server. Name This field displays the name of the virtual server. Interface This field displays the interface on which packets for the virtual server were received. Original IP This field displays the original destination IP address (or address object) of packets for the virtual server. It displays any if there is no restriction on the original destination IP address. Mapped IP This field displays the new destination IP address for the packet. Protocol This field displays the service used by the packets for this virtual server. It displays any if there is no restriction on the services. Original Port This field displays the original destination port(s) of packets for the virtual server. This field is blank if there is no restriction on the original destination port. Mapped Port This field displays the new destination port(s) for the packet. This field is blank if there is no restriction on the original destination port. Add icon This column provides icons to add, edit, and remove virtual servers. In addition, you can activate and deactivate virtual servers. To add a virtual server, click the Add icon at the top of the column. The Virtual Server Add/Edit screen appears. To activate / deactivate a virtual server, click the Active icon next to the virtual server. To edit a virtual server, click the Edit icon next to the virtual server. The Virtual Server Add/Edit screen appears. To delete a virtual server, click on the Remove icon next to the virtual server. The web configurator confirms that you want to delete it before doing so. ZyWALL USG 1000 Users Guide 257

If the virtual server will send traffic to the clients, you need to create a corresponding policy route. This is called NAT 1:1. See Section 6.6 on page 147 for an example of NAT 1:1. Figure 167 Network > Virtual Server > Edit F Enäble Name Interface Original IP User Defined Mapped IP Mapping Type Protocol Type Original Start Port Original End Port Mapped Start Port Mapped End Port

• Please make sure the firewall allows virtual server traffic.
• Please create à corresponding policy route (NAT 1:1) if the virtual server will also establish connections to clients. get x User Detined {IP Address)

_K[ care] The following table describes the labels in this screen. Table 80 Network > Virtual Server > Edit LABEL DESCRIPTION Enable Use this option to turn the virtual server on or off. Name Type in the name of the virtual server. The name is used to refer to the virtual server. You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. Interface Select the interface on which packets for the virtual server must be received. Original IP Use the drop-down list box to indicate which destination IP address this virtual server supports. Choices are: Any - this virtual server supports the IP address of the selected interface. User Defined - this virtual server supports a specific IP address, specified in the User Defined field. HOST address - the drop-down box lists all the HOST address objects in the ZyWALL. If you select one of them, this virtual server supports the IP address specified by the address object. Select Create Object to configure a new IP address object.

Table 80 Network > Virtual Server > Edit (continued) LABEL DESCRIPTION User Defined This field is available if Original IP is User Defined. Type the destination IP address that this virtual server supports. Mapped IP Type the translated destination IP address, if this virtual server forwards the packet. Mapping Type Use the drop-down list box to select how many original destination ports this virtual server supports for the selected destination IP address (Original IP). Choices are: Any - this virtual server supports all the destination ports. Port - this virtual server supports one destination port. Ports - this virtual server supports a range of destination ports. Protocol Type This field is available if Mapping Type is Port or Ports. Select the protocol supported by this virtual server. Choices are TCP, UDP, or Any. Original Port This field is available if Mapping Type is Port. Enter the original destination port this virtual server supports. Mapped Port This field is available if Mapping Type is Port. Enter the translated destination port if this virtual server forwards the packet. Original Start This field is available if Mapping Type is Ports. Enter the beginning of the range of Port original destination ports this virtual server supports. Original End Port This field is available if Mapping Type is Ports. Enter the end of the range of original destination ports this virtual server supports. Mapped Start This field is available if Mapping Type is Ports. Enter the beginning of the range of Port translated destination ports if this virtual server forwards the packet. Mapped End This field is available if Mapping Type is Ports. Enter the end of the range of Port translated destination ports if this virtual server forwards the packet. OK Click OK to save your changes back to the ZyWALL. Cancel Click Cancel to return to the Virtual Server summary screen without creating the virtual server (if it is new) or saving any changes (if it already exists). ZyWALL USG 1000 Users Guide 259

HTTP Redirect This chapter shows you how to configure HTTP redirection on your ZyWALL. See Section

5.4.19 on page 121 for related information on these screens.

17.1 HTTP Redirect Overview

HTTP redirect forwards the client’s HTTP request (except HTTP traffic destined for the ZyWALL) to a web proxy server.

17.1.1 Web Proxy Server

À proxy server helps client devices make indirect requests to access the Internet or outside network resources/services. À proxy server can act as a firewall or an ALG (application layer gateway) between the private network and the Internet or other networks. It also keeps hackers from knowing internal IP addresses. A client connects to a web proxy server each time he/she wants to access the Internet. The web proxy provides caching service to allow quick access and reduce network usage. The proxy checks its local cache for the requested web resource first. If it is not found, the proxy gets it from the specified server and forwards the response to the client.

17.2 HTTP Redirect, Firewall and Policy Route

With HTTP redirect, the relevant packet flow for HTTP traffic is: 1 Firewall 2 Application Patrol 3 HTTP Redirect 4 Policy Route Even if you set a policy route to the same incoming interface and service as a HTTP redirect rule, the ZyWALL checks the HTTP redirect rules first and forwards HTTP traffic to a proxy server if matched. You need to make sure there is no firewall rule(s) blocking the HTTP requests from the client to the proxy server. You also need to manually configure a policy route to forward the HTTP traffic from the proxy server to the Internet. ZyWALL USG 1000 Users Guide 261

Chapter 17 HTTP Redirect

Figure 168 HTTP Redirect Example In the example, proxy server A is connected to ge in the DMZ zone. When a client connected to gel wants to open a web page, its HTTP request is redirected to proxy server A first. If proxy server À cannot find the web page in its cache, a policy route allows it to access the Internet to get them from a server. Proxy server A then forwards the response to the client. To make this example work, make sure you have the following settings. For HTTP traffic between gel and ged: + _a from LAN to WAN through-ZyWALL rule (default) to allow HTTP request from gel to ged. Responses to this request are allowed automatically. *_a application patrol rule to allow HTTP traffic between gel and ged. + _a HTTP redirect rule to forward HTTP traffic from gel to proxy server A. For HTTP traffic between ge4 and ge2: + _a from DMZ to WAN through-ZyWALL rule (default) to allow HTTP request from ged to ge2. Responses to this request are allowed automatically. *_a application patrol rule to allow HTTP traffic between ge4 and ge2. *_a policy route to forward HTTP traffic from proxy server A to the Internet.

To configure redirection of a HTTP request to a proxy server, click Network > HTTP Redirect. This screen displays the summary of the HTTP redirect rules. You can configure up to one HTTP redirect rule for each (incoming) interface.

Chapter 17 HTTP Redirect

Figure 169 Network > HTTP Redirect Configuration example PR ES ES CS ge2 17220123 eo ew® ho] [res | The following table describes the labels in this screen. Table 81 Network > HTTP Redirect LABEL DESCRIPTION Name This is the descriptive name (up to 31 printable characters) of a rule. Interface This is the interface on which the request must be received. Proxy Server This is the IP address of the proxy server. Port This is the service port number used by the proxy server. Add icon Click the Add icon in the heading row to add a new entry. The Active icon displays whether the rule is enabled or not. Click the Active icon to activate or deactivate the rule. Make sure you click Apply to save and apply the change. Click the Edit icon to go to the screen where you can edit the rule on the ZyWALL. Click the Remove icon to delete an existing rule from the ZyWALL. À window displays asking you to confirm that you want to delete the rule. Apply Click Apply to save your changes back to the ZyWALL. Reset Click Reset to begin configuring this screen afresh.

17.4 HTTP Redirect Edit

Click Network > HTTP Redirect to open the HTTP Redirect screen. Then click the Add or Edit icon to open the HTTP Redirect Edit screen where you can configure the rule. Figure 170 Network > HTTP Redirect > Edit F Enable Name Interface Proxy server Port The following table describes the labels in this screen. Table 82 Network > HTTP Redirect > Edit LABEL DESCRIPTION Enable Use this option to turn the HTTP redirect rule on or off. Name Enter a name to identify this rule. You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. ZyWALL USG 1000 User's Guide

Chapter 17 HTTP Redirect

Table 82 Network > HTTP Redirect > Edit (continued) LABEL DESCRIPTION Interface Select the interface on which the HTTP request must be received for the ZyWALL to forward it to the specified proxy server. Proxy Server Enter the IP address of the proxy server. Port Enter the port number that the proxy server uses.

Click OK to save your changes back to the ZyWALL. Cancel Click Cancel to exit this screen without saving. ZyWALL USG 1000 Users Guide

ALG This chapter covers how to use the ZyWALL's ALG feature to allow certain applications to pass through the ZyWALL. See Section 5.4.20 on page 122 for related information on these screens.

18.1 ALG Introduction

The ZyWALL can function as an Application Layer Gateway (ALG) to allow certain NAT un- friendly applications (such as SIP) to operate properly through the ZyWALL’s NAT. Some applications cannot operate through NAT (are NAT un-friendly) because they embed IP addresses and port numbers in their packets’ data payload. The ZyWALL examines and uses IP address and port number information embedded in the VoIP traffic’s data stream. When a device behind the ZyWALL uses an application for which the ZyWALL has VoIP pass through enabled, the ZyWALL translates the device’s private IP address inside the data stream to a public IP address. It also records session port numbers and allows the related sessions to go through the firewall so the application’s traffic can come in from the WAN to the LAN. The ZyWALL only needs to use the ALG feature for traffic that goes through the ZyWALL’s NAT. The firewall allows related sessions. The firewall allows or blocks peer to peer traffic based on the firewall rules. You do not need to use STUN (Simple Traversal of User Datagram Protocol (UDP) through Network Address Translators) for VoIP devices behind the ZyWALL when you enable the SIP ALG.

18.1.1 Application Layer Gateway (ALG) and NAT

The ZyWALL dynamically creates an implicit NAT session for the application’s traffic from the WAN to the LAN. The ALG on the ZyWALL supports all of the ZyWALL’s NAT mapping types.

18.1.2 ALG and Trunks

If you send your ALG-managed traffic through an interface trunk and all of the interfaces are set to active, you can configure routing policies to specify which interface the ALG-managed traffic uses. ZyWALL USG 1000 Users Guide 265

You could also have a trunk with one interface set to active and a second interface set to passive. The ZyWALL does not automatically change ALG-managed connections to the second (passive) interface when the active interface’s connection goes down. When the active interface’s connection fails, the client needs to re-initialize the connection through the second interface (that was set to passive) in order to have the connection go through the second interface. VoIP clients usually re-register automatically at set intervals or the users can manually force them to re-register.

File Transfer Protocol (FTP) is an Internet file transfer service that operates on the Internet and over TCP/IP networks. A system running the FTP server accepts commands from a system running an FTP client. The service allows users to send commands to the server for uploading and downloading files. The FTP ALG allows TCP packets with a port 21 destination to pass through. If the FTP server is located on the LAN, you must also configure NAT port forwarding and firewall rules if you want to allow access to the server from the WAN.

H.323 is a standard teleconferencing protocol suite that provides audio, data and video conferencing. It allows for real-time point-to-point and multipoint communication between client computers over a packet-based network that does not provide a guaranteed quality of service. NetMeeting uses H.323.

When you make a VoIP call using H.323 or SIP, the RTP (Real time Transport Protocol) is used to handle voice data transfer. See RFC 1889 for details on RTP.

+ The H.323 ALG supports peer-to-peer H.323 calls. + The H.323 ALG handles H.323 calls that go through NAT or that the ZyWALL routes. You can also make other H.323 calls that do not go through NAT or routing. Examples would be calls between LAN IP addresses that are on the same subnet. + The H.323 ALG allows calls to go out through NAT. For example, you could make a call from a private IP address on the LAN to a peer device on the WAN. + The H.323 ALG operates on TCP packets with a port 1720 destination. + The ZyWALL allows H.323 audio connections. + The ZyWALL can also apply bandwidth management to traffic that goes through the H.323 ALG. The following example shows H.323 signaling (1) and audio (2) sessions between H.323 devices A and B. ZyWALL USG 1000 Users Guide

The Session Initiation Protocol (SIP) is an application-layer control (signaling) protocol that handles the setting up, altering and tearing down of voice and multimedia sessions over the Internet. SIP is used in VoIP (Voice over IP), the sending of voice signals over the Internet Protocol. SIP signaling is separate from the media for which it handles sessions. The media that is exchanged during the session can use a different path from that of the signaling. SIP handles telephone calls and can interface with traditional circuit-switched telephone networks.

18.1.6.1 SIP ALG Details

+ SIP clients can be connected to the LAN or DMZ. A SIP server must be on the WAN. + Using the SIP ALG allows you to use bandwidth management on SIP traffic. + The SIP ALG handles SIP calls that go through NAT or that the ZyWALL routes. You can also make other SIP calls that do not go through NAT or routing. Examples would be calls between LAN IP addresses that are on the same subnet. + The SIP ALG supports peer-to-peer SIP calls. The firewall (by default) allows peer to peer calls from the LAN zone to go to the WAN zone and blocks peer to peer calls from the WAN zone to the LAN zone. + The SIP ALG allows UDP packets with a port 5060 destination to pass through. + The ZyWALL allows SIP audio connections. The following example shows SIP signaling (1) and audio (2) sessions between SIP clients A and B and the SIP server. Figure 172 SIP ALG Example ZyWALL USG 1000 Users Guide 267

Most SIP clients have an “expire” mechanism indicating the lifetime of signaling sessions. The SIP user agent sends registration packets to the SIP server periodically and keeps the session alive in the ZyWALL. If the SIP client does not have this mechanism and makes no calls during the ZyWALL SIP timeout, the ZyWALL SIP ALG deletes the signaling session after the timeout period.

18.2 Peer-to-Peer Calls and the ZyWALL

The ZyWALL ALG can allow peer-to-peer VoIP calls for both H.323 and SIP. You must configure the firewall and virtual server (port forwarding) to allow incoming (peer-to-peer) calls from the WAN to a private IP address on the LAN (or DMZ).

18.2.1 VolP Calls from the WAN with Multiple Outgoing Calls

When you configure the firewall and virtual server (port forwarding) to allow calls from the WAN to a specific IP address on the LAN, you can also use policy routing to have H.323 (or SIP) calls from other LAN or DMZ IP addresses go out through a different WAN IP address. The policy routing lets the ZyWALL correctly forward the return traffic for the calls initiated from the LAN IP addresses. For example, you configure the firewall and virtual server to allow LAN IP address A to receive calls from the Internet through WAN IP address 1. You also use a policy route to have LAN IP address A make calls out through WAN IP address 1. Configure another policy route to have H.323 (or SIP) calls from LAN IP addresses B and C go out through WAN IP address

2. Even though only LAN IP address A can receive incoming calls from the Internet, LAN IP

addresses B and C can still make calls out to the Internet. Figure 173 VolP Calls from the WAN with Multiple Outgoing Calls

SE — qu — (am ) A SL 2 Kk D

18.2.2 VolP with Multiple WAN IP Addresses

With multiple WAN IP addresses on the ZyWALL, you can configure different firewall and virtual server (port forwarding) rules to allow incoming calls from each WAN IP address to go to a specific IP address on the LAN (or DMZ). Use policy routing to have the H.323 (or SIP) calls from each of those LAN or DMZ IP addresses go out through the same WAN IP address that calls come in on. The policy routing lets the ZyWALL correctly forward the return traffic for the calls initiated from the LAN IP addresses. 268 ZYWALL USG 1000 Users Guide

For example, you configure firewall and virtual server rules to allow LAN IP address A to receive calls through public WAN IP address 1. You configure different firewall and port forwarding rules to allow LAN IP address B to receive calls through public WAN IP address

2. You configure corresponding policy routes to have calls from LAN IP address A go out

through WAN IP address 1 and calls from LAN IP address B go out through WAN IP address

Figure 174 VolP with Multiple WAN IP Addresses

Click Network > ALG to open the ALG screen. Use this screen to turn ALGs off or on, configure the port numbers to which they apply, and configure SIP ALG time outs. If the ZyWALL provides an ALG for a service, you must enable the ALG in order to perform bandwidth management on that service’s traffic. Figure 175 Network > ALG SIP Setting FT Enable SIP Transformations SIP Signaling Port : (5050 (1025-65535) Additional SIP Signaling port(UDP) for transformations :(Optional) (1025-65535) SIP Media inactivity time out : f20 (seconds) SIP Signaling inactivity time out : f800 (seconds) H.323 Setting F Enable H.323 transformations H.323 Signaling Port f720 (1025-65535) Additional H,323 Signaling port for transformations :(Optional) (1025-65535) FTP Setting F Enable FTP transformations FTP Signaling Port : Al (1-65535) Additional FTP Signaling port for transformations :(Optional) (1-65535) Appiy Reset ZyWALL USG 1000 Users Guide 269

The following table describes the labels in this screen. Table 83 Network > ALG LABEL DESCRIPTION Enable SIP SIP is a signaling protocol used in VolP (Voice over IP), the sending of voice signals Transformations | over Internet Protocol. Turn on the SIP ALG to allow SIP sessions to pass through the ZyWALL. Using the SIP ALG allows you to use bandwidth management on SIP traffic. SIP Signaling If you are using a custom UDP port number (not 5060) for SIP traffic, enter it here. Port Additional SIP If you are also using SIP on an additional UDP port number, enter it here. Signaling port (UDP) for transformations SIP Media Use this field to set how many seconds (1-86400) the ZyWALL will allow a SIP inactivity time out session to remain idle (without voice traffic) before dropping it. If no voice packets go through the SIP ALG before the timeout period expires, the ZyWALL deletes the audio session. You cannot hear anything and you will need to make a new call to continue your conversation. SIP Signaling inactivity time out Most SIP clients have an “expire” mechanism indicating the lifetime of signaling sessions. The SIP user agent sends registration packets to the SIP server periodically and keeps the session alive in the ZyWALL. If the SIP client does not have this mechanism and makes no calls during the ZyWALL SIP timeout, the ZyWALL deletes the signaling session after the timeout period. Enter the SIP signaling session timeout value (1-86400). Enable H.323 transformations H.323 is a protocol used for audio communications over networks. Select this check box to turn on the H.323 ALG to allow H.323 sessions to pass through the ZyWALL. Using the H.323 ALG allows you to use bandwidth management on H.323 traffic. H.323 Signaling Port If you are using a custom TCP port number (not 1720) for H.323 traffic, enter it here. Additional H.323 Signaling port for If you are also using H.323 on an additional TCP port number, enter it here. transformations Enable FTP Select this check box to allow FTP sessions to pass through the ZyWALL. FTP (File Transformations | Transfer Program) is a program that enables fast transfer of files, including large files that may not be possible by e-mail. Using the FTP ALG allows you to use bandwidth management on FTP traffic. FTP Signaling If you are using a custom TCP port number (not 21) for FTP traffic, enter it here. Port Additional FTP Signaling port for If you are also using FTP on an additional TCP port number, enter it here. transformations Apply Click Apply to save your changes back to the ZyWALL. Cancel Click Cancel to begin configuring this screen afresh.

18.4 WAN to LAN SIP Peer-to-peer Calls Example

This example shows how to configure firewall and virtual server (port forwarding) rules to allow H.323 calls to come in through WAN IP address 10.0.0.8 to computer A at IP address

192.168.1.56 on the LAN.

Figure 176 WAN to LAN H.323 Peer-to-peer Calls Example

Configure the virtual server policy first to forward H.323 (TCP port 1720) traffic received on the ZyWALL's 10.0.0.8 WAN IP address to LAN IP address 192.168.1.56. 1 Click Network > Virtual Server > Add. 2 Configure the screen as follows and click OK. Figure 177 Network > Virtual Server > Add F Ensble Name francan Hs Interface [se2 >] Original 1P [Uservetnea x] User Defined Fooos (p address) Mapped IP EE Mapping Type [Pot +] Protocol Type Fœ >] Original Port 1720 Mapped Port F2

• Please make sure the firewall allows virtual server traffic.

• Please create a corresponding policy route (NAT 1:1) if the virtual server will also establish connections to clients. OK | Cancel Now configure a firewall rule to allow H.323 (TCP port 1720) traffic received on the WAN_IP-for-H323 IP address to go to LAN IP address 192.168.1.56. 3 Click Firewall. In From Zone, select WAN; in To Zone, select LAN. 4 The default rule for WAN-to-LAN traffic drops all traffic. You want to allow SIP access through IP address 10.0.0.8, so add a rule before the default rule. Click the Add icon at the top of the column. ZyWALL USG 1000 Users Guide 271

Figure 178 Firewall > WAN to LAN Global Setting FM Enable Firewall T° allow Asymmetrical Route FT Maximum session per Host (-8192) Firewall rule From Zone [Wan x] ToZone [LAN = Refresh A EE A Es WAN LAN none any any any any deny log @FŒN eo] Jet] 5 Configure the screen as follows. For the Destination, select Create Object. Figure 179 Firewall > WAN > LAN > Add Configuration M Enable From Wan To LAN Description Franto-Lan 323 (optional) Schedule User Source Destination Service eny x Access allow Log Bol 6 Configure an address object for the ZyWALL’s 10.0.0.8 WAN IP address as follows and click OK. Figure 180 Object > Address > Add Configuration Name Pan P-t0r-n323 Address Type HOST x» IP Address hooos ox Less] 7 Finish configuring the screen as follows and click OK. 272 ZYWALL USG 1000 Users Guide

Firewall This chapter introduces the ZyWALL's firewall and shows you how to configure your ZyWALL'S firewall. See Section 5.4.12 on page 118 for related information on these screens.

19.1 Firewall Overview

The ZyWALL'Ss firewall is a stateful inspection firewall. The ZyWALL restricts access by screening data packets against defined access rules. It can also inspect sessions. For example, traffic from one zone is not allowed unless it is initiated by a computer in another zone first. A zone is a group of interfaces or VPN tunnels. Group the ZyWALL'S interfaces into different zones based on your needs. You can configure firewall rules for data passing between zones or even between interfaces and/or VPN tunnels in a zone. The following figure shows the ZyWALL'’s default firewall rules in action as well as demonstrates how stateful inspection works. User 1 can initiate a Telnet session from within the LAN zone and responses to this request are allowed. However, other Telnet traffic initiated from the WAN or DMZ zone and destined for the LAN zone is blocked. Communications between the WAN and the DMZ zones are allowed. The firewall allows VPN traffic between any of the networks. Figure 182 Default Firewall Action WAN LD IN Internet ZyWALL USG 1000 Users Guide

Your customized rules take precedence and override the ZyWALL'’s default settings. The ZyWALL checks the schedule, user name (user’s login name on the ZyWALL), source IP address, destination IP address and IP protocol type of network traffic against the firewall rules (in the order you list them). When the traffic matches a rule, the ZyWALL takes the action specified in the rule. For example, if you want to allow a specific user from any computer to access one zone by logging in to the ZyWALL, you can set up a rule based on the user name only. If you also apply a schedule to the firewall rule, the user can only access the network at the scheduled time. A user-aware firewall rule is activated whenever the user logs in to the ZyWALL and will be disabled after the user logs out of the ZyWALL.

Firewall rules are grouped based on the direction of travel of packets to which they apply. The LAN, WAN, and DMZ zones are default zones.Refer to Chapter 14 on page 245 for more information on zones. If you create a new zone, there is no default firewall rule for it and any packets sent to or from the new zone are allowed.

19.2.1 Rule Directions

The following table shows you the default firewall rules that inspect packets going through the ZyWALL. The ZyWALL checks the firewall rules before the application patrol rules for traffic going through the ZyWALL. If you want to use a service, make sure both the firewall and application patrol allow the service’s packets to go through the ZyWALL. You can use the firewall to block a service with a static port number. To block a service using a flexible/dynamic port number by inspecting the service’s packets, you need to use application patrol. See the chapter about application patrol for more information.

The following table explains the default firewall rules for traffic going through the ZyWALL. See Section 19.2.1.2 on page 279 for details on the firewall rules for traffic going to the ZyWALL itself. Table 84 Default Firewall Rules FROM ZONE TO ZONE STATEFUL PACKET INSPECTION From LAN to LAN Traffic between interfaces in the LAN is allowed. From LAN to WAN Traffic from the LAN to the WAN is allowed. From LAN to DMZ Traffic from the LAN to the DMZ is allowed. From WAN to LAN Traffic from the WAN to the LAN is dropped. From WAN to WAN Traffic between interfaces in the WAN is dropped. From WAN to DMZ Traffic from the WAN to the DMZ is allowed. From WAN to ZyWALL Traffic from the WAN to the ZyWALL itself is dropped except for the traffic types described in Section 19.2.1.2 on page 279. From DMZ to LAN Traffic from the DMZ to the LAN is dropped. From DMZ to WAN Traffic from the DMZ to the WAN is dropped. From DMZ to DMZ Traffic between interfaces in the DMZ is dropped. If you enable intra-zone traffic blocking (see the chapter about zones), the firewall automatically creates (implicit) rules to deny packet passage between the interfaces in the specified zone. You also need to configure virtual servers (NAT port forwarding) to allow computers on the WAN to access devices on the LAN. See Chapter 16 on page 255 for more information.

19.2.1.1 Global Firewall Rules

If an interface or VPN tunnel is not included in a zone, only the global firewall rules (with from any to any direction) apply to traffic going to and from that interface.

19.2.1.2 To-ZyWALL Rules

Rules with ZyWALL as the To Zone apply to traffic going to the ZyWALL itself. By default, the firewall allows any computer from the LAN zone to access or manage the ZyWALL. By default, the ZyWALL drops most packets from the WAN or DMZ zone to the ZyWALL itself, except for VRRP traffic for Device HA and ESP/AH/IKE/NATT/HTTPS services for VPN tunnels, and generates a log. When you configure a to-ZyWALL rule for packets destined for the ZyWALL itself, make sure it does not conflict with your service control rule. See Chapter 43 on page 575 for more information about service control (remote management). ZyWALL USG 1000 Users Guide 279

Æ The ZyWALL checks the firewall rules before the service control rules for traffic destined for the ZyWALL.

direction) for traffic from an interface which is not in a zone. You can configure a to-ZyWALL firewall rule (with From Any To ZyWALL

19.2.2 Firewall and VPN Traffic

After you create a VPN tunnel and apply it to a zone, you can set the firewall rules applied to VPN traffic. If you add a VPN tunnel to an existing zone (the LAN zone for example), you can configure a new LAN to LAN firewall rule or use intra-zone traffic blocking to allow or block VPN traffic transmitting between the VPN tunnel and other interfaces in the LAN zone. If you add the VPN tunnel to a new zone (the VPN zone for example), you can configure rules for VPN traffic between the VPN zone and other zones or From VPN To-ZyWALL rules for VPN traffic destined for the ZyWALL.

19.3 Firewall Rule Example Applications

Suppose that your company decides to block all of the LAN users from using IRC (Internet Relay Chat) through the Internet. To do this, you would configure a LAN to WAN firewall rule that blocks IRC traffic from any source IP address from going to any destination address. You do not need to specify a schedule since you need the firewall rule to always be in effect. The following figure shows the results of this rule. Figure 183 Blocking All LAN to WAN IRC Traffic Example LAN

Your firewall would have the following configuration. Table 85 Blocking All LAN to WAN IRC Traffic Example # user [source |DESTINATIO | SCHEDULE |SERVICE | ACTION 1 Any Any Any Any IRC Deny Default | Any Any Any Any Any Allow + The first row blocks LAN access to the IRC service on the WAN. + The second row is the firewall’s default policy that allows all traffic from the LAN to go to the WAN. The ZyWALL applies the firewall rules in order. So for this example, when the ZyWALL receives traffic from the LAN, it checks it against the first rule. If the traffic matches (if it is IRC traffic) the firewall takes the action in the rule (drop) and stops checking the firewall rules. Any traffic that does not match the first firewall rule will match the default rule and the ZyWALL forwards it. Now suppose that your company wants to let the CEO use IRC. You can configure a LAN to WAN firewall rule that allows IRC traffic from the IP address of the CEO’s computer. You can also configure a LAN to WAN rule that allows IRC traffic from any computer through which the CEO logs into the ZyWALL with his/her user name. In order to make sure that the CEO's computer always uses the same IP address, make sure it either: + Has a static IP address,

+ You configure a static DHCP entry for it so the ZyWALL always assigns it the same IP address (see Section 10.1.4 on page 182 for information on DHCP). Now you configure a LAN to WAN firewall rule that allows IRC traffic from the IP address of the CEO’s computer (192.168.1.7 for example) to go to any destination address. You do not need to specify a schedule since you want the firewall rule to always be in effect. The following figure shows the results of your two custom rules. Figure 184 Limited LAN to WAN IRC Traffic Example LAN °°° WAN

Your firewall would have the following configuration. Table 86 Limited LAN to WAN IRC Traffic Example 1 # user [source |DESTINATIO | SCHEDULE |SERVICE | ACTION 1 Any 192.168.1.7 | Any Any IRC Allow 2 Any Any Any Any IRC Deny Default | Any Any Any Any Any Allow + The first row allows the LAN computer at IP address 192.168.1.7 to access the IRC service on the WAN. + The second row blocks LAN access to the IRC service on the WAN. + The third row is (still) the firewall’s default policy of allowing all traffic from the LAN to go to the WAN. Alternatively, you configure a LAN to WAN rule with the CEO’s user name (say CEO) to allow IRC traffic from any source IP address to go to any destination address. Your firewall would have the following configuration. Table 87 Limited LAN to WAN IRC Traffic Example 2 # user [source |PESTINATIO |SCHEDULE |SERVICE | ACTION 1 CEO Any Any Any IRC Allow 2 Any Any Any Any IRC Deny Default | Any Any Any Any Any Allow + The first row allows any LAN computer to access the IRC service on the WAN by logging into the ZyWALL with the CEO’s user name. The second row blocks LAN access to the IRC service on the WAN. The third row is (still) the firewall’s default policy of allowing all traffic from the LAN to go to the WAN. The rule for the CEO must come before the rule that blocks all LAN to WAN IRC traffic. If the rule that blocks all LAN to WAN IRC traffic came first, the CEO’s IRC traffic would match that rule and the ZyWALL would drop it and not check any other firewall rules.

You can choose to generate an alert or log when a rule is matched and have the ZyWALL send an immediate e-mail message to you. Otherwise, see the logs created (for the categories you specified) in the View Log screen. Refer to the chapter on logs for details.

If an alternate gateway on the LAN has an IP address in the same subnet as the ZyWALL’s LAN IP address, return traffic may not go through the ZyWALL. This is called an asymmetrical or “triangle” route. This causes the ZyWALL to reset the connection, as the connection has not been acknowledged. ZyWALL USG 1000 Users Guide

You can have the ZyWALL permit the use of asymmetrical route topology on the network (not reset the connection). Allowing asymmetrical routes may let traffic from the WAN go directly to the LAN without passing through the ZyWALL. A better solution is to use virtual interfaces to put the ZyWALL and the backup gateway on separate subnets.

19.5.1 Virtual Interfaces and Asymmetrical Routes

You can use virtual interfaces instead of allowing asymmetrical routes. Virtual interfaces allow you to partition your network into logical sections over the same interface. See the chapter about interfaces for more information. By putting your LAN and Gateway A in different subnets, all returning network traffic must pass through the ZyWALL to your LAN. The following steps describe such a scenario. 1 A computer on the LAN initiates a connection by sending a SYN packet to a receiving server on the WAN. 2 The ZyWALL reroutes the packet to Gateway A, which is in Subnet 2. 3 The reply from the WAN goes to the ZyWALL. 4 The ZyWALL then sends it to the computer on the LAN in Subnet 1. Figure 185 Triangle Route: Using Virtual Interfaces LAN Subnet 1 WAN ISP 1 Internet D» ISP 2

Click Firewall to open the Firewall screen. This screen varies depending on the firewall rule type and the way you choose to display the firewall rules. Æ The ordering of your rules is very important as rules are applied in sequence. Specify from which zone packets come and to which zone packets travel to display only the rules specific to the selected direction. ZyWALL USG 1000 Users Guide 283

19.5 on page 282 for an example.

Table 88 Firewall (continued) LABEL DESCRIPTION Maximum Use this field to set the highest number of sessions that the ZyYWALL will permit a session per host | computer with the same IP address to have at one time. When computers use peer to peer applications, such as file sharing applications, they may use a large number of NAT sessions. If you do not limit the number of NAT sessions a single client can establish, this can result in all of the available NAT sessions being used. In this case, no additional NAT sessions can be established, and users may not be able to access the Internet. Each NAT session establishes a corresponding firewall session. Use this field to limit the number of NAT/firewall sessions each client computer can establish through the ZyWALL. If your network has a small number of clients using peer to peer applications, you can raise this number to ensure that their performance is not degraded by the number of NAT sessions they can establish. If your network has a large number of users using peer to peer applications, you can lower this number to ensure no single client is using too many of the available NAT sessions. From Zone This is the direction of travel of packets. Select from which zone the packets come To Zone and to which zone the packets go. Firewall rules are grouped based on the direction of travel of packets to which they apply. For example, from LAN to LAN means packets traveling from a computer or subnet on the LAN to either another computer or subnet on the LAN. From any displays all the firewall rules for traffic going to a particular zone. To any displays all the firewall rules for traffic coming from a particular zone. From any to any displays all of the firewall rules. To ZyWALL rules are for traffic that is destined for the ZyWALL and control which computers can manage the ZyWALL. The following read-only fields summarize the rules you have created that apply to traffic traveling in the selected packet direction. # This is the index number of your firewall rule. It is not associated with a specific rule. Priority This is the position of your firewall rule in the global rule list (including all through- ZyWALL and to-ZyWALL rules). The ordering of your rules is important as rules are applied in sequence. Schedule This field tells you the schedule object that the rule uses. none means the rule is active at all times if enabled. User This is the user name or user group name to which this firewall rule applies. Source This displays the source address object to which this firewall rule applies. Destination This displays the destination address object to which this firewall rule applies. Service This displays the service object to which this firewall rule applies. Access This field displays whether the firewall silently discards packets (deny), discards packets and sends a TCP reset packet to the sender (reject) or permits the passage of packets (allow). Log This field shows you whether a log (and alert) is created when packets match this rule or not. ZyWALL USG 1000 Users Guide 285

Table 88 Firewall (continued) LABEL DESCRIPTION Add icon Click the Add icon in the heading row to add a new first entry. The Active icon displays whether the rule is enabled or not. Click it to activate or deactivate the rule. Make sure you click Apply to save and apply the change. Click the Edit icon to go to the screen where you can edit the rule on the ZyWALL. Click the Add icon in an entry to add a rule below the current entry. Click the Remove icon to delete an existing rule from the ZyWALL. À window displays asking you to confirm that you want to delete the rule. Note that subsequent firewall rules move up by one when you take this action. In a numbered list, click the Move to N icon to display a field to type an index number for where you want to put that rule and press [ENTER] to move the rule to the number that you typed. For example, if you type 6, the rule you are moving becomes number 6 and the previous rule 6 (if there is one) gets pushed up (or down) one. The ordering of your rules is important as they are applied in order of their numbering. Apply Click Apply to save your changes back to the ZyWALL. Reset Click Reset to begin configuring this screen afresh.

19.6.1 Edit a Firewall Rule

In the Firewall screen, click the Edit or Add icon to display the Firewall Rule Edit screen. Refer to the following table for information on the labels. Figure 187 Firewall > Edit Configuration M Enable From any To eny Description (optional) Schedule none E User any > Source any > Destination any > Service any R Access allow x Log CNE of Les The following table describes the labels in this screen. Table 89 Firewall > Edit LABEL DESCRIPTION Enable Select this check box to activate the firewall rule. From For through-ZyWALL rules, select the direction of travel of packets to which the To rule applies. any means all interfaces or VPN tunnels. ZyWALL means packets destined for the ZyWALL itself. 286 ZYWALL USG 1000 Users Guide

Table 89 Firewall > Edit (continued) LABEL DESCRIPTION Description Enter a descriptive name of up to 60 printable ASCII characters for the firewall rule. Spaces are allowed. Schedule Select a schedule that defines when the rule applies or select Create Object to configure a new one (see Chapter 37 on page 527 for details). Otherwise, select none and the rule is always effective. User This field is not available when you are configuring a to-ZyWALL rule. Select a user name or user group to which to apply the rule. Select Create Object to configure a new user account (see Section 34.2.1 on page 506 for details). The firewall rule is activated only when the specified user logs into the system and the rule will be disabled when the user logs out. Otherwise, select any and there is no need for user logging. Note: If you specified a source IP address (group) instead of any in the field below, the user's IP address should be within the IP address range. Source Select a source address or address group for whom this rule applies. Select Create Object to configure a new one. Select any if the policy is effective for every source. Destination Select a destination address or address group for whom this rule applies. Select Create Object to configure a new one. Select any if the policy is effective for every destination. Service Select a service or service group from the drop-down list box. Select Create Object to add a new service. See Chapter 36 on page 521 for more information. Access Use the drop-down list box to select what the firewall is to do with packets that match this rule. Select deny to silently discard the packets without sending a TCP reset packet or an ICMP destination-unreachable message to the sender. Select reject to deny the packets and send a TCP reset packet to the sender. Any UDP packets are dropped without sending a response packet. Select allow to permit the passage of the packets. Log Select whether to have the ZyWALL generate a log (log), log and alert (log alert) or not (no) when the rule is matched. OK Click OK to save your customized settings and exit this screen. Cancel Click Cancel to exit this screen without saving.

19.7 Firewall Rule Configuration Example

The following Internet firewall rule example allows a hypothetical MyService from the WAN to IP addresses 10.0.0.10 through 10.0.0.15 (Dest_1) on the LAN. 1 Click Firewall. Click the Add icon (FÏ) in the heading row to configure a new first entry (as in this example) or the Add icon (Œh ) in an entry to add a rule below the selected entry. Remember the sequence (priority) of the rules is important since they are applied in order. ZyWALL USG 1000 Users Guide 287

Configuration F Enable From Fran =] Te LAN = Description fMyServiceExemple | (optional) Schodule os | User Source Destination Service Access Log Ho] Pcancei 3 The screen for configuring an address object opens. Configure it as follows and click OK. ZyWALL USG 1000 Users Guide

Figure 190 Firewall Example: Create an Address Object Configuration Name CRE Address Type [Rance >] Starting IP Address Foooo End IP Address CCE LK[ Ice] 4 Select Create Object in the Service drop-down list box. Figure 191 Firewall Example: Create a Service Object Configuration Name [MyService IP Protocol TCP > Starting Port N2345 (1..65535) Ending Port (165535) _[ came 6 Enter the name of the firewall rule. 5 The screen for configuring a service object opens. Configure it as follows and click OK. 7 Make sure Dest_1 is selected for the Destination and MyService is selected as the Service and that the rest of the screen is configured as follows. Click OK when you are done. Figure 192 Firewall Example: Edit a Firewall Rule Configuration Service MyService oO Access alow x] Log OK | | Cancel M Enable From [nan x] To LAN hd Description [MyServiceExample (Optional) Schedule none - User any + Source any eo Destination CR | 8 The firewall rule appears in the firewall rule summary. ZyWALL USG 1000 Users Guide

IPSec VPN This chapter explains how to set up and maintain IPSec VPNSs in the ZyWALL. See Section

5.4.4 on page 116 for related information on these screens.

20.1 IPSec VPN Overview

À virtual private network (VPN) provides secure communications between sites without the expense of leased site-to-site lines. À secure VPN is a combination of tunneling, encryption, authentication, access control and auditing. It is used to transport traffic over the Internet or any insecure network that uses TCP/IP for communication. Internet Protocol Security (IPSec) is a standards-based VPN that offers flexible solutions for secure data communications across a public network like the Internet. IPSec is built around a number of standardized cryptographic techniques to provide confidentiality, data integrity and authentication at the IP layer. The following figure is one example of a VPN tunnel. Figure 194 VPN: Example VTT Internet The VPN tunnel connects the ZyWALL (X) and the remote IPSec router (Y). These routers then connect the local network (A) and remote network (B). À VPN tunnel is usually established in two phases. Each phase establishes a security association (SA), a contract indicating what security parameters the ZyWALL and the remote IPSec router will use. The first phase establishes an Internet Key Exchange (IKE) SA between the ZyWALL and remote IPSec router. The second phase uses the IKE SA to securely establish an IPSec SA through which the ZyWALL and remote IPSec router can send data between computers on the local network and remote network. This is illustrated in the following figure. ZyWALL USG 1000 Users Guide 291

IPSec SA In this example, a computer in network A is exchanging data with a computer in network B. Inside networks A and B, the data is transmitted the same way data is normally transmitted in the networks. Between routers X and Y, the data is protected by tunneling, encryption, authentication, and other security features of the IPSec SA. The IPSec SA is secure because routers X and Y established the IKE SA first. The rest of this section discusses IKE SA and IPSec SA in more detail.

Once the ZyWALL and remote IPSec router have established the IKE SA, they can securely negotiate an IPSec SA through which to send data between computers on the networks. The IPSec SA stays connected even if the underlying IKE SA is not available anymore. This section introduces the key components of an IPSec SA.

20.1.1.1 Local Network and Remote Network

In IPSec SA, the local network, the one(s) connected to the ZyWALL, may be called the local policy. Similarly, the remote network, the one(s) connected to the remote IPSec router, may be called the remote policy.

20.1.1.2 Active Protocol

The active protocol controls the format of each packet. It also specifies how much of each packet is protected by the encryption and authentication algorithms. IPSec VPN includes two active protocols, AH (Authentication Header, RFC 2402) and ESP (Encapsulating Security Payload, RFC 2406). The ZyWALL and remote IPSec router must use the same active protocol.

Usually, you should select ESP. AH does not support encryption, and ESP is more suitable with NAT.

20.1.1.3 Encapsulation

There are two ways to encapsulate packets. Usually, you should use tunnel mode because it is more secure. Transport mode is only used when the IPSec SA is used for communication between the ZyWALL and remote IPSec router (for example, for remote management), not between computers on the local and remote networks. Æ The ZyWALL and remote IPSec router must use the same encapsulation. These modes are illustrated below. Figure 196 VPN: Transport and Tunnel Mode Encapsulation Original Packet IP Header | TCP Data Header Transport Mode Packet IP Header | AH/ESP TCP Data Header Header Tunnel Mode Packet IP Header | AH/ESP IP Header |TCP Data Header Header In tunnel mode, the ZyWALL uses the active protocol to encapsulate the entire IP packet. As a result, there are two IP headers: + Outside header: The outside IP header contains the IP address of the ZyWALL or remote IPSec router, whichever is the destination. *_ Inside header: The inside IP header contains the IP address of the computer behind the ZyWALL or remote IPSec router. The header for the active protocol (AH or ESP) appears between the IP headers. In transport mode, the encapsulation depends on the active protocol. With AH, the ZyWALL includes part of the original IP header when it encapsulates the packet. With ESP, however, the ZyWALL does not include the IP header when it encapsulates the packet, so it is not possible to verify the integrity of the source IP address.

20.1.1.4 IPSec SA Proposal and Perfect Forward Secrecy

An IPSec SA proposal is similar to an IKE SA proposal (see Section 20.4.1.2 on page 307), except that you also have the choice whether or not the ZyWALL and remote IPSec router perform a new DH key exchange every time an IPSec SA is established. This is called Perfect Forward Secrecy (PFS). ZyWALL USG 1000 Users Guide 293

If you enable PFS, the ZyWALL and remote IPSec router perform a DH key exchange every time an IPSec SA is established, changing the root key from which encryption keys are generated. As a result, if one encryption key is compromised, other encryption keys remain secure. If you do not enable PFS, the ZyWALL and remote IPSec router use the same root key that was generated when the IKE SA was established to generate encryption keys. The DH key exchange is time-consuming and may be unnecessary for data that does not require such security.

20.1.2 Additional Topics for IPSec SA

This section provides more information about IPSec SA in your ZyWALL.

You might set up an IPSec SA using manual keys when you want to establish a VPN tunnel quickly, for example, for troubleshooting. You should only do this as a temporary solution, however, because it is not as secure as a regular IPSec SA. In IPSec SAs using manual keys, the ZyWALL and remote IPSec router do not establish an IKE SA. They only establish an IPSec SA. As a result, an IPSec SA using manual keys has some characteristics of IKE SA and some characteristics of IPSec SA. There are also some differences between IPSec SA using manual keys and other types of SA. IPSec SA Proposal using Manual Keys In IPSec SA using manual keys, you can only specify one encryption algorithm and one authentication algorithm. You cannot specify several proposals. There is no DH key exchange, so you have to provide the encryption key and the authentication key the ZyWALL and remote IPSec router use. The ZyWALL and remote IPSec router must use the same encryption key and authentication key. Authentication and the Security Parameter Index (SPI) For authentication, the ZyWALL and remote IPSec router use the SPI, instead of pre-shared keys, ID type and content. The SPI is an identification number. The ZyWALL and remote IPSec router must use the same SPI.

20.1.2.2 NAT for Inbound and Outbound Traffic

The ZyWALL can translate the following types of network addresses in IPSec SA.

+ Source address in outbound packets - this translation is necessary if you want the ZyWALL to route packets from computers outside the local network through the IPSec SA. + Source address in inbound packets - this translation hides the source address of computers in the remote network. + Destination address in inbound packets - this translation is used if you want to forward packets (for example, mail) from the remote network to a specific computer (like the mail server) in the local network. Each kind of translation is explained below. The following example is used to help explain each one. Figure 197 VPN Example: NAT for Inbound and Outbound Traffic

20.1.2.2.1 Source Address in Outbound Packets (Outbound Traffic, Source NAT)

This translation lets the ZyWALL route packets from computers that are not part of the specified local network (local policy) through the IPSec SA. For example, in Figure 197 on page 295, you have to configure this kind of translation if you want computer M to establish a connection with any computer in the remote network (B). If you do not configure it, the remote IPSec router may not route messages for computer M through the IPSec SA because computer M's IP address is not part of its local policy. To set up this NAT, you have to specify the following information: + Source - the original source address; most likely, computer M’s network. + Destination - the original destination address; the remote network (B). + SNAT - the translated source address; the local network (A).

20.1.2.2.2 Source Address in Inbound Packets (Inbound Traffic, Source NAT)

You can set up this translation if you want to change the source address of computers in the remote network. To set up this NAT, you have to specify the following information: + Source - the original source address; the remote network (B). ZyWALL USG 1000 Users Guide 295

+ Destination - the original destination address; the local network (A). + SNAT - the translated source address; a different IP address (range of addresses) to hide the original source address.

20.1.2.2.3 Destination Address in Inbound Packets (Inbound Traffic, Destination NAT)

You can set up this translation if you want the ZyWALL to forward some packets from the remote network to a specific computer in the local network. For example, in Figure 197 on page 295, you can configure this kind of translation if you want to forward mail from the remote network to the mail server in the local network (A). You have to specify one or more rules when you set up this kind of NAT. The ZyWALL checks these rules similar to the way it checks rules for a firewall. The first part of these rules define the conditions in which the rule apply. + Original IP - the original destination address; the remote network (B). +_ Protocol - the protocol [TCP, UDP, or both] used by the service requesting the connection. + Original Port - the original destination port or range of destination ports; in Figure 197 on page 295, it might be port 25 for SMTP. The second part of these rules controls the translation when the condition is satisfied. + Mapped IP - the translated destination address; in Figure 197 on page 295, the IP address of the mail server in the local network (A). + Mapped Port - the translated destination port or range of destination ports. The original port range and the mapped port range must be the same size.

20.2 VPN Related Configuration

This section briefly explains the relationship between VPN tunnels and other features. It also gives some basic suggestions for troubleshooting. You should set up the following features before you set up the VPN tunnel. + In any VPN connection, you have to select addr bjects to specify the local policy and remote policy. You should set up the address objects first. + Ina VPN gateway, you can select an Ethernet interface, virtual Ethernet interface, VLAN interface, or virtual VLAN interface to specify what address the ZyWALL uses IP address when it establishes the IKE SA. You should set up the interface first. See Chapter 10 on page 179. + Ina VPN gateway, you can enable extended authentication. If the ZyWALL runs in server mode, you should set up the authentication method (AAA server) first. The authentication method specifies how the ZyWALL authenticates the remote IPSec router. See Chapter 38 on page 531. + Ina VPN gateway, the ZyWALL and remote IPSec router can use certificates to authenticate each other. You should import the certificate first. See Chapter 40 on page

You should set up the following features before the network can use the VPN tunnel. + The ZyWALL does not put IPSec SA in the routing table. You must create a policy route for the VPN tunnel. See Chapter 12 on page 225. 296 ZYWALL USG 1000 Users Guide

+ Make sure the to-ZyWALL firewall rules allow IPSec VPN traffic to the ZyWALL. IKE uses UDP port 500, AH uses IP protocol 51, and ESP uses IP protocol 50. + The ZyWALL supports UDP port 500 and UDP port 4500 for NAT traversal. If you enable this, make sure the to-Zy WALL firewall rules allow UDP port 4500 too. + Make sure regular firewall rules allow traffic between the VPN tunnel and the rest of the network. Regular firewall rules check packets the ZyWALL sends before the ZyWALL encrypts them and check packets the ZyWALL receives after the ZyWALL decrypts them. This depends on the zone to which you assign the VPN tunnel and the zone from which and to which traffic may be routed. +_If you set up a VPN tunnel across the Internet, make sure your ISP supports AH or ESP. If there are problems setting up a VPN tunnel, make sure both the ZyWALL and remote IPSec router have the same settings for the VPN tunnel. It is also helpful to have a way to look at the packets that are being sent and received by the ZyWALL and remote IPSec router (for example, packet sniffers).

20.3 VPN Connection Screens

You use the VPN Connection summary screen to look at the VPN connections you have set up, and you use the VPN Connection Add/Edit Manual Key and VPN Connection Add/ Edit Gateway screens to create or to edit VPN connections.

20.3.1 VPN Connection Summary

The VPN Connection summary screen displays the list of VPN connections, the associated VPN gateway(s), and various settings. In addition, it also lets you activate / deactivate and connect / disconnect each VPN connection (each IPSec SA). To access this screen, click VPN > IPSec VPN. The following screen appears. paf Each VPN connection requires a corresponding policy route. The VPN wizard automatically creates a corresponding policy route. If you create the VPN connection in the VPN > IPSec VPN screens, you need to manually create a corresponding policy route. Figure 198 VPN > IPSec VPN > VPN Connection Configuration Total Connection: 2 SOI] connection per page Page 1/1 mm Πa 2 Default LATP_VPN_Gunrection Default L2TP VPN GW TRANSPORT 3DES/SHA 3DES/MDS DES/SHA / ETES 2 WIZ_VPN WIZ-WPN TUNNEL DES/sHA WIZ_VPHLOCAL/WIZ_VPNLREMOTE @ & <> ZyWALL USG 1000 Users Guide 297

Each field is discussed in the following table. See Section 20.3.3 on page 302 and Section

This field is a sequential value, and it is not associated with a specific connection. Name This field displays the name of the IPSec SA. VPN Gateway This field displays the associated VPN gateway(s). If there is no VPN gateway, this field displays “manual key”. Encapsulation This field displays what encapsulation the IPSec SA uses. Algorithm This field displays what encryption and authentication methods, respectively, the IPSec SA uses. Policy This field displays the local policy and the remote policy, respectively. Add icon This column provides icons to add, edit, and remove VPN connections, as well as to activate / deactivate and connect / disconnect VPN connections. To add a VPN connection, click the Add icon at the top of the column. The VPN Connection Add/Edit Manual screen appears. To edit a VPN connection, click the Edit icon next to the connection. The VPN Connection Add/Edit Manual or VPN Connection Add/Edit Gateway screen appears accordingly. To delete a VPN connection, click the Remove icon next to the connection. The web configurator confirms that you want to delete the VPN connection. To activate or deactivate an IPSec SA, click the Active icon next to the VPN connection. Make sure you click Apply to save and apply the change. To connect or disconnect an IPSec SA, click the Connect icon next to the VPN connection. Apply Click Apply to save your changes back to the ZyWALL. Reset Click Reset to begin configuring this screen afresh.

20.3.2 VPN Connection Add/Edit IKE

The VPN Connection Add/Edit Gateway screen allows you to create a new VPN connection using a VPN gateway (with IKE) or edit an existing VPN connection using a VPN gateway. To access this screen, go to the VPN Connection Summary screen (see Section 20.3.1 on page 297), and click either the Add icon or an Edit icon. If you click the Add icon, you have to select a specific VPN gateway in the VPN Gateway field before the following screen

appears. ZyWALL USG 1000 Users Guide

a us F Boo] fesseeil tf FE CE CE Each field is described in the following table. Table 91 VPN > IPSec VPN > VPN Connection > Edit LABEL DESCRIPTION VPN Connection Connection Name Type the name used to identify this IPSec SA. You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. VPN Gateway Name Select the VPN gateway that you want to use with this VPN connection. Add New VPN Click this button to add another VPN gateway this VPN connection can use. Gateway Phase 2 ZyWALL USG 1000 Users Guide

Table 91 VPN > IPSec VPN > VPN Connection > Edit (continued) LABEL DESCRIPTION Active Protocol Select which protocol you want to use in the IPSec SA. Choices are: AH (RFC 2402) - provides integrity, authentication, sequence integrity (replay resistance), and non-repudiation but not encryption. lf you select AH, you must select an Authentication algorithm. ESP (RFC 2406) - provides encryption and the same services offered by AH, but its authentication is weaker. If you select ESP, you must select an Encryption algorithm and Authentication algorithm. Both AH and ESP increase processing requirements and latency (delay). Encapsulation Select which type of encapsulation the IPSec SA uses. Choices are Tunnel - this mode encrypts the IP header information and the data Transport - this mode only encrypts the data Proposal

This field is a sequential value, and it is not associated with a specific proposal. The sequence of proposals should not affect performance significantly. Encryption This field is applicable when the Active Protocol is ESP. Select which key size and encryption algorithm to use in the IPSec SA. Choices are: NULL - no encryption key or algorithm DES - a 56-bit key with the DES encryption algorithm 3DES - a 168-bit key with the DES encryption algorithm AES128 - a 128-bit key with the AES encryption algorithm AES192 - a 192-bit key with the AES encryption algorithm AES256 - a 256-bit key with the AES encryption algorithm The ZyWALL and the remote IPSec router must use the same key. Longer keys require more processing power, resulting in increased latency and decreased throughput. Authentication Select which hash algorithm to use to authenticate packet data in the IPSec SA. Choices are SHA1 and MD5. SHAÏ is generally considered stronger than MD5, but it is also slower. Add icon This column contains icons to add and remove proposals. To add a proposal, click the Add icon at the top of the column. To remove a proposal, click the Remove icon next to the proposal. The ZyWALL confirms that you want to delete it before doing so. SA Life Time (Seconds) Type the maximum number of seconds the IPSec SA can last. Shorter life times provide better security. The ZyWALL automatically negotiates a new IPSec SA before the current one expires, if there are users who are accessing remote resources. Perfect Forward Secrecy (PFS) Select whether or not you want to enable Perfect Forward Secrecy (PFS) and, if you do, which Diffie-Hellman key group to use for encryption. Choices are: none - disable PFS DH1 - enable PFS and use a 768-bit random number DH2 - enable PFS and use a 1024-bit random number DH5 - enable PFS and use a 1536-bit random number PFS changes the root key that is used to generate encryption keys for each IPSec SA. It is more secure but takes more time. Policy

Table 91 VPN > IPSec VPN > VPN Connection > Edit (continued) LABEL DESCRIPTION Policy Select this if you want the ZyWALL to drop traffic whose source and destination Enforcement IP addresses do not match the local and remote policy. This makes the IPSec SA more secure. Note: You must clear this field, however, if you want to use the IPSec SA in a VPN concentrator. Local Policy Select the address or address group corresponding to the local network. Select Create Object to configure a new one. Remote Policy Select the address or address group corresponding to the remote network. Select Create Object to configure a new one. Property Nailed-Up Select this if you want the ZyWALL to automatically renegotiate the IPSec SA when the SA life time expires. Enable Replay Select this check box to detect and reject old or duplicate packets to protect Detection against Denial-of-Service attacks. Enable NetBlOS | Select this check box if you the ZyWALL to send NetBIOS (Network Basic Input/ Broadcast over | Output System) packets through the IPSec SA. IPSec NetBlOS packets are TCP or UDP packets that enable a computer to connect to and communicate with a LAN. It may sometimes be necessary to allow NetBlOS packets to pass through IPSec SAs in order to allow local computers to find computers on the remote network and vice versa. Advanced/Basic Click this button to show or hide the Inbound/Outbound traffic NAT fields. Inbound/Outbound | Click the Advanced or Basic button to show or hide this section. traffic NAT Outbound Traffic Source NAT This translation hides the source address of computers in the local network. It may also be necessary if you want the ZyWALL to route packets from computers outside the local network through the IPSec SA. Source Select the address object that represents the original source address (or select Create Object to configure a new one). This is the address object for the computer or network outside the local network. The size of the original source address range (Source) must be equal to the size of the translated source address range (SNAT). Destination Select the address object that represents the original destination address (or select Create Object to configure a new one). This is the address object for the remote network. SNAT Select the address object that represents the translated source address (or select Create Object to configure a new one). This is the address object for the local network. The size of the original source address range (Source) must be equal to the size of the translated source address range (SNAT). Inbound Traffic Source NAT This translation hides the source address of computers in the remote network. Source Select the address object that represents the original source address (or select Create Object to configure a new one). This is the address object for the remote network. The size of the original source address range (Source) must be equal to the size of the translated source address range (SNAT). Destination Select the address object that represents the original destination address (or select Create Object to configure a new one). This is the address object for the local network. ZyWALL USG 1000 Users Guide 301

Table 91 VPN > IPSec VPN > VPN Connection > Edit (continued) LABEL DESCRIPTION SNAT Select the address object that represents the translated source address (or select Create Object to configure a new one). This is the address that hides the original source address. The size of the original source address range (Source) must be equal to the size of the translated source address range (SNAT). Destination NAT This translation forwards packets (for example, mail) from the remote network to a specific computer (for example, the mail server) in the local network. This field is a sequential value, and it is not associated with a specific NAT record. However, the order of records is the sequence in which conditions are checked and executed. Original IP Select the address object that represents the original destination address. This is the address object for the remote network. Mapped IP Select the address object that represents the desired destination address. For example, this is the address object for the mail server. Protocol Select the protocol required to use this translation. Choices are: TCP, UDP, or AI. Original Port These fields are available if the protocol is TCP or UDP. Enter the original destination port or range of original destination ports. The size of the original port range must be the same size as the size of the mapped port range. Mapped Port These fields are available if the protocol is TCP or UDP. Enter the translated destination port or range of translated destination ports. The size of the original port range must be the same size as the size of the mapped port range. Add icon This column contains icons to add, move, and remove NAT records. To add a NAT record, click the Add icon at the top of the column. To move a NAT record, click the Move to N icon next to the record, and then type the row number to which you want to move it. The records are renumbered automatically. To remove a NAT record, click the Remove icon next to the record. The ZyWALL confirms that you want to delete the NAT record before doing so.

Click OK to save the changes. Cancel Click Cancel to discard all changes and return to the main VPN screen.

connection or edit an existing one using a manual key. This useful if you have problems with IKE key management. To access this screen, go to the VPN Connection summary screen (see Section 20.3.1 on page 297), and click either the Add icon or an existing manual key entry’s Edit icon. ZyWALL USG 1000 Users Guide

Figure 200 VPN > IPSec VPN > VPN Connection > Manual Key > Edit WP Connection co nersé es VPN Gatemay Name Fa Manual Key spl (256 - 4095) Encapsulation Mode rune Active Protocol Es Encryption Algorithm CN Authentication Algorithm ET Encryption Key Authentication Key Policy Local Policy si Remote Policy nl Property My Address Secure Gateway Address I enable NetB10S broadcast over IPSec Inbound/Outbound Traffic NAT Outbound Traffic Source NAT Source xl Destination >] SNAT | Inbound Traffic Source NAT Source “1 Destination >] SNAT — x 1 Destination NAT LL orisinai 1 [A moped ir _]protocoi] original sort [iopped rot | | 1[ af ARS — F— EN Eu The following table describes the labels in this screen. Table 92 VPN > IPSec VPN > VPN Connection > Manual Key > Edit LABEL DESCRIPTION VPN Connection Connection Type the name used to identify this IPSec SA. You may use 1-31 alphanumeric Name characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. VPN Gateway Name Select manual key in the drop-down list. Manual Key SPI Type a unique SPI (Security Parameter Index) between 256 and 4095. The SPI is used to identify the ZyWALL during authentication. ZyWALL USG 1000 Users Guide 303

Table 92 VPN > IPSec VPN > VPN Connection > Manual Key > Edit (continued) LABEL DESCRIPTION Encapsulation Mode Select which type of encapsulation the IPSec SA uses. Choices are Tunnel - this mode encrypts the IP header information and the data Transport - this mode only encrypts the data. You should only select this if the IPSec SA is used for communication between the ZyWALL and remote IPSec router. If you select Transport mode, the ZyWALL automatically switches to Tunnel mode if the IPSec SA is not used for communication between the ZyWALL and remote IPSec router. In this case, the ZyWALL generates a log message for this change. Active Protocol Select which protocol you want to use in the IPSec SA. Choices are: AH (RFC 2402) - provides integrity, authentication, sequence integrity (replay resistance), and non-repudiation but not encryption. lf you select AH, you must select an Authentication Algorithm. ESP (RFC 2406) - provides encryption and the same services offered by AH, but its authentication is weaker. |f you select ESP, you must select an Encryption Algorithm and Authentication Algorithm. Encryption Algorithm This field is applicable when the Active Protocol is ESP. Select which key size and encryption algorithm to use in the IPSec SA. Choices are: NULL - no encryption key or algorithm DES - a 56-bit key with the DES encryption algorithm 3DES - a 168-bit key with the DES encryption algorithm AES128 - a 128-bit key with the AES encryption algorithm AES192 - a 192-bit key with the AES encryption algorithm AES256 - a 256-bit key with the AES encryption algorithm The ZyWALL and the remote IPSec router must use the same algorithms and keys. Longer keys require more processing power, resulting in increased latency and decreased throughput. Authentication Algorithm Select which hash algorithm to use to authenticate packet data in the IPSec SA. Choices are SHA1 and MD5. SHA is generally considered stronger than MD5, but it is also slower. Encryption Key This field is applicable when you select an Encryption Algorithm. Enter the encryption key, which depends on the encryption algorithm. DES - type a unique key 8-32 characters long 3DES - type a unique key 24-32 characters long AES128 - type a unique key 16-32 characters long AES192 - type a unique key 24-32 characters long AES256 - type a unique key 32 characters long You can use any alphanumeric characters or ;;|'-1@#$%1&*()_#\4{}":./<>=-". If you want to enter the key in hexadecimal, type “0x” at the beginning of the key. For example, "Ox0123456789ABCDEF" is in hexadecimal format, in “0123456789ABCDEF" is in ASCII format. If you use hexadecimal, you must enter twice as many characters as listed above. The remote IPSec router must have the same encryption key. The ZyWALL ignores any characters above the minimum number of characters required by the algorithm. For example, if you enter 1234567890XYZ for a DES encryption key, the ZyWALL only uses 12345678. The ZyWALL still stores the longer key. ZyWALL USG 1000 Users Guide

Table 92 VPN > IPSec VPN > VPN Connection > Manual Key > Edit (continued) LABEL DESCRIPTION Authentication | Enter the authentication key, which depends on the authentication algorithm. Key MD5 - type a unique key 16-20 characters long SHA - type a unique key 20 characters long You can use any alphanumeric characters or ;;|'-1@#$%1&*()_+\{}":./<>=-". |f you want to enter the key in hexadecimal, type “0x” at the beginning of the key. For example, "0x0123456789ABCDEF" is in hexadecimal format; in “0123456789ABCDEF" is in ASCII format. If you use hexadecimal, you must enter twice as many characters as listed above. The remote IPSec router must have the same authentication key. The ZyWALL ignores any characters above the minimum number of characters required by the algorithm. For example, if you enter 12345678901234567890 for a MD5 authentication key, the ZyWALL only uses 1234567890123456. The ZyWALL still stores the longer key. Policy You can set up overlapping local policies or overlapping remote policies in the ZyWALL. Local Policy Select the address or address group corresponding to the local network. Select Create Object to configure a new one. Remote Policy Select the address or address group corresponding to the remote network. Select Create Object to configure a new one. Property My Address Type the IP address of the ZyWALL in the IPSec SA. 0.0.0.0 is invalid. Secure Type the IP address of the remote IPSec router in the IPSec SA. Gateway Address Enable Select this check box if you want the ZyWALL to send NetBlOS (Network Basic NetBlOS Input/Output System) packets through the IPSec SA. poagest NetBlOS packets are TCP or UDP packets that enable a computer to connect to and communicate with a LAN. It may sometimes be necessary to allow NetBlOS packets to pass through IPSec SAs in order to allow local computers to find computers on the remote network and vice versa. Advanced/Basic | Click this button to show or hide the Inbound/Outbound traffic NAT fields. Inbound/ Click the Advanced or Basic button to show or hide this section. Outbound traffic NAT Outbound Traffic Source NAT This translation hides the source address of computers in the local network. lt may also be necessary if you want the ZyWALL to route packets from computers outside the local network through the IPSec SA. Source Select the address object that represents the original source address (or select Create Object to configure a new one). This is the address object for the computer or network outside the local network. The size of the original source address range (Source) must be equal to the size of the translated source address range (SNAT). Destination Select the address object that represents the original destination address (or select Create Object to configure a new one). This is the address object for the remote network. SNAT Select the address object that represents the translated source address (or select Create Object to configure a new one). This is the address object for the local network. The size of the original source address range (Source) must be equal to the size of the translated source address range (SNAT). Inbound Traffic ZyWALL USG 1000 Users Guide 305

Table 92 VPN > IPSec VPN > VPN Connection > Manual Key > Edit (continued) LABEL DESCRIPTION Source NAT This translation hides the source address of computers in the remote network. Source Select the address object that represents the original source address (or select Create Object to configure a new one). This is the address object for the remote network. The size of the original source address range (Source) must be equal to the size of the translated source address range (SNAT). Destination Select the address object that represents the original destination address (or select Create Object to configure a new one). This is the address object for the local network. SNAT Select the address object that represents the translated source address (or select Create Object to configure a new one). This is the address that hides the original source address. The size of the original source address range (Source) must be equal to the size of the translated source address range (SNAT). Destination NAT This translation forwards packets (for example, mail) from the remote network to a specific computer (for example, the mail server) in the local network.

This field is a sequential value, and it is not associated with a specific NAT record. However, the order of records is the sequence in which conditions are checked and executed. Original IP Select the address object that represents the original destination address. This is the address object for the remote network. Mapped IP Select the address object that represents the desired destination address. For example, this is the address object for the mail server. Protocol Select the protocol required to use this translation. Choices are: TCP, UDP, or AII. Original Port This field is available if the protocol is TCP or UDP. Enter the original destination port or range of original destination ports. The size of the original port range must be the same size as the size of the mapped port range. Mapped Port This field is available if the protocol is TCP or UDP. Enter the translated destination port or range of translated destination ports. The size of the original port range must be the same size as the size of the mapped port range. Add icon This column contains icons to add, move, and remove NAT records. To add a NAT record, click the Add icon at the top of the column. To move a NAT record, click the Move to N icon next to the record, and then type the row number to which you want to move it. The records are renumbered automatically. To remove a NAT record, click the Remove icon next to the record. The ZyWALL confirms that you want to delete the NAT record before doing so.

Click OK to save your changes back to the ZyWALL. Cancel Click Cancel to exit this screen without saving.

20.4 VPN Gateway Screens

You use the VPN Gateway summary screen to look at the VPN gateways you have set up, and you use the VPN Gateway Add/Edit screen to create or to edit VPN gateways.

20.4.1 IKE SA Overview

The IKE SA provides a secure connection between the ZyWALL and remote IPSec router.

It takes several steps to establish an IKE SA. The negotiation mode determines how many. There are two negotiation modes--main mode and aggressive mode. Main mode provides better security, while aggressive mode is faster. Æ Both routers must use the same negotiation mode. These modes are discussed in more detail in Section 20.4.2.1 on page 310. Main mode is used in various examples in the rest of this section.

20.4.1.1 IP Addresses of the ZyWALL and Remote IPSec router

To set up an IKE SA, you have to specify the IP addresses of the ZyWALL and remote IPSec router. You can usually enter a static IP address or a domain name for either or both IP addresses. Sometimes, your ZyWALL might offer another alternative, such as using the IP address of a port or interface, as well. You can also specify the IP address of the remote IPSec router as 0.0.0.0. This means that the remote IPSec router can have any IP address. In this case, only the remote IPSec router can initiate an IKE SA because the ZyWALL does not know the IP address of the remote IPSec router. This is often used for telecommuters.

20.4.1.2 IKE SA Proposal

The IKE SA proposal is used to identify the encryption algorithm, authentication algorithm, and Diffie-Hellman (DH) key group that the ZyWALL and remote IPSec router use in the IKE SA. In main mode, this is done in steps 1 and 2, as illustrated next. Figure 201 IKE SA: Main Negotiation Mode, Steps 1 - 2: IKE SA Proposal One or more proposals, each one consisting of: - encryption algorithm - authentication algorithm - Diffie-Hellman key group

mn. > un X 2 Y The ZyWALL sends one or more proposals to the remote IPSec router. (In some devices, you can only set up one proposal.) Each proposal consists of an encryption algorithm, authentication algorithm, and DH key group that the ZyWALL wants to use in the IKE SA. The remote IPSec router selects an acceptable proposal and sends the accepted proposal back to the ZyWALL. If the remote IPSec router rejects all of the proposals, the ZyWALL and remote IPSec router cannot establish an IKE SA. ZyWALL USG 1000 Users Guide 307

Both routers must use the same encryption algorithm, authentication algorithm, and DH key group. In most ZyWALLSs, you can select one of the following encryption algorithms for each proposal. The algorithms are listed in order from weakest to strongest. + Data Encryption Standard (DES) is a widely used method of data encryption. It applies a 56-bit key to each 64-bit block of data. Triple DES (3DES) is a variant of DES. It iterates three times with three separate keys, effectively tripling the strength of DES. + Advanced Encryption Standard (AES) is a newer method of data encryption that also uses a secret key. AES applies a 128-bit key to 128-bit blocks of data. It is faster than 3DES. Some ZyWALLSs also offer stronger forms of AES that apply 192-bit or 256-bit keys to 128- bit blocks of data. In most ZyWALLSs, you can select one of the following authentication algorithms for each proposal. The algorithms are listed in order from weakest to strongest. + MDS5 (Message Digest 5) produces a 128-bit digest to authenticate packet data. + SHAI (Secure Hash Algorithm) produces a 160-bit digest to authenticate packet data. See Section 20.4.1.3 on page 308 for more information about DH key groups.

20.4.1.3 Diffie-Hellman (DH) Key Exchange

The ZyWALL and the remote IPSec router use DH public-key cryptography to establish a shared secret. The shared secret is then used to generate encryption keys for the IKE SA and IPSec SA. In main mode, this is done in steps 3 and 4, as illustrated next. Figure 202 IKE SA: Main Negotiation Mode, Steps 3 - 4: DH Key Exchange Diffie-Hellman key exchange

mn. > un X n Y DH public-key cryptography is based on DH key groups. Each key group is a fixed number of bits long. The longer the key, the more secure the encryption, but also the longer it takes to encrypt and decrypt information. For example, DH2 keys (1024 bits) are more secure than DHI keys (768 bits), but DH2 keys take longer to encrypt and decrypt.

20.4.1.4 Authentication

Before the ZyWALL and remote IPSec router establish an IKE SA, they have to verify each other’s identity. This process is based on pre-shared keys and router identities.

In main mode, the ZyWALL and remote IPSec router authenticate each other in steps 5 and 6, as illustrated below. The identities are also encrypted using the encryption algorithm and encryption key the ZyWALL and remote IPSec router selected in previous steps. Figure 203 IKE SA: Main Negotiation Mode, Steps 5 - 6: Authentication (continued) Step 5: pre-shared key ZyWALL identity, consisting of - ID type - content Step 6: pre-shared key Remote IPSec router identity, consisting of - ID type - content

X 6 Y You have to create (and distribute) a pre-shared key. The ZyWALL and remote IPSec router use it in the authentication process, though it is not actually transmitted or exchanged. Æ The ZyWALL and the remote IPSec router must use the same pre-shared key. Router identity consists of ID type and content. The ID type can be domain name, IP address, or e-mail address, and the content is a (properly-formatted) domain name, IP address, or e- mail address. The content is only used for identification. Any domain name or e-mail address that you enter does not have to actually exist. Similarly, any domain name or IP address that you enter does not have to correspond to the ZyWALL'’s or remote IPSec router’s properties. The ZyWALL and the remote IPSec router have their own identities, so both of them must store two sets of information, one for themselves and one for the other router. Local ID type and content refers to the ID type and content that applies to the router itself, and peer ID type and content refers to the ID type and content that applies to the other router. EE The ZyWALL's local and peer ID type and content must match the remote IPSec router's peer and local ID type and content, respectively. ZyWALL USG 1000 Users Guide 309

For example, in Table 93 on page 310, the ZyWALL and the remote IPSec router authenticate each other successfully. In contrast, in Table 94 on page 310, the ZyWALL and the remote IPSec router cannot authenticate each other and, therefore, cannot establish an IKE SA. Table 93 VPN Example: Matching ID Type and Content

Local ID type: E-mail Local ID type: IP Local ID content: tom@yourcompany.com Local ID content: 1.1.1.2 Peer ID type: IP Peer ID type: E-mail Peer ID content: 1.1.1.20 Peer ID content: tom@yourcompany.com It is also possible to configure the ZyWALL to ignore the identity of the remote IPSec router. In this case, you usually set the peer ID type to Any. This is less secure, so you should only use this if your ZyWALL provides another way to check the identity of the remote IPSec router (for example, extended authentication) or if you are troubleshooting a VPN tunnel.

20.4.2 Additional Topics for IKE SA

This section provides more information about IKE SA.

There are two negotiation modes--main mode and aggressive mode. Main mode provides better security, while aggressive mode is faster. Main mode takes six steps to establish an IKE SA. Steps 1 - 2: The ZyWALL sends its proposals to the remote IPSec router. The remote IPSec router selects an acceptable proposal and sends it back to the ZyWALL. Steps 3 - 4: The ZyWALL and the remote IPSec router exchange pre-shared keys for authentication and participate in a Diffie-Hellman key exchange, based on the accepted DH key group, to establish a shared secret. Steps 5 - 6: Finally, the ZyWALL and the remote IPSec router generate an encryption key (from the shared secret), encrypt their identities, and exchange their encrypted identity information for authentication. In contrast, aggressive mode only takes three steps to establish an IKE SA. Aggressive mode does not provide as much security because the identity of the ZyWALL and the identity of the remote IPSec router are not encrypted. It is usually used in remote-access situations, where the address of the initiator is not known by the responder and both parties want to use pre-shared keys for authentication. For example, the remote IPSec router may be a telecommuter who does not have a static IP address. ZyWALL USG 1000 Users Guide

In the following example, there is another router (A) between router X and router Y. Figure 204 VPN/NAT Example

Internet D —— X A — Y If router A does NAT, it might change the IP addresses, port numbers, or both. If router X and router Y try to establish a VPN tunnel, the authentication fails because it depends on this information. The routers cannot establish a VPN tunnel. Most routers like router A now have an IPSec pass-thru feature. This feature helps router A recognize VPN packets and route them appropriately. If router A has this feature, router X and router Y can establish a VPN tunnel as long as the active protocol is ESP. (See Section

20.1.1.2 on page 292 for more information about active protocols.)

If router A does not have an IPSec pass-thru or if the active protocol is AH, you can solve this problem by enabling NAT traversal. In NAT traversal, router X and router Y add an extra header to the IKE SA and IPSec SA packets. If you configure router A to forward these packets unchanged, router X and router Y can establish a VPN tunnel. You have to do the following things to set up NAT traversal. + Enable NAT traversal on the Zy WALL and remote IPSec router. + _Configure the NAT router to forward packets with the extra header unchanged. (See the field description for detailed information about the extra header.) The extra header may be UDP port 500 or UDP port 4500, depending on the standard(s) the ZyWALL and remote IPSec router support.

20.4.2.3 Extended Authentication

Extended authentication is often used when multiple IPSec routers use the same VPN tunnel to connect to a single IPSec router. For example, this might be used with telecommuters. In extended authentication, one of the routers (the ZyWALL or the remote IPSec router) provides a user name and password to the other router, which uses a local user database and/or an external server to verify the user name and password. If the user name or password is wrong, the routers do not establish an IKE SA. You can set up the ZyWALL to provide a user name and password to the remote IPSec router, or you can set up the ZyWALL to check a user name and password that is provided by the remote IPSec router. If you use extended authentication, it takes four more steps to establish an IKE SA. These steps occur at the end, regardless of the negotiation mode (steps 7-10 in main mode, steps 4-7 in aggressive mode).

20.4.2.4 Certificates

It is possible for the ZyWALL and remote IPSec router to authenticate each other with certificates. In this case, you do not have to set up the pre-shared key, local identity, or remote identity because the certificates provide this information instead. ZyWALL USG 1000 Users Guide 311

*_Instead of using the pre-shared key, the ZyWALL and remote IPSec router check the signatures on each other’s certificates. Unlike pre-shared keys, the signatures do not have to match. + The local and peer ID type and content come from the certificates. Æ You must set up the certificates for the ZyWALL and remote IPSec router first.

20.4.3 VPN Gateway Summary

The VPN Gateway summary screen displays the VPN gateways in the ZyWALL, as well as the ZyWALL's address, remote IPSec router’s address, and associated VPN connections for each one. In addition, it also lets you activate and deactivate each VPN gateway. To access this screen, click VPN > Network > IPSec VPN > VPN Gateway. The following screen appears. Figure 205 VPN > IPSec VPN > VPN Gateway [NEstener | Gateway Configuration (fe nome [Myedéress [secure cstmy| Wucomesion | 5 | 1 Default_L2TP_VPN_GW ge2 0.0.0.0,0.0.0.0 Default L2TP_VPN Connection © & & 2 WIZ_VPN ge2 0.0.0.0,0.0.0.0 WIZ_VPN CEA Appiy Reset Each field is discussed in the following table. See Section 20.4.4 on page 313 for more information. Table 95 VPN > IPSec VPN > VPN Gateway LABEL DESCRIPTION # This field is a sequential value, and it is not associated with a specific gateway. Name This field displays the name of the VPN gateway. My address This field displays the address of the VPN gateway. The address can be an interface or a domain name. Secure Gateway | This field displays the IP address(es) of the remote IPSec routers. VPN Connection | This field displays VPN connections that use this VPN gateway. 312 ZYWALL USG 1000 Users Guide

Table 95 VPN > IPSec VPN > VPN Gateway (continued) LABEL DESCRIPTION Add icon This column provides icons to add, edit, and remove VPN gateways, as well as to activate / deactivate VPN gateways. To add a VPN gateway, click the Add icon at the top of the column. The VPN Gateway Add/Edit screen appears. To edit a VPN gateway, click the Edit icon next to the gateway. The VPN Gateway Add/Edit screen appears accordingly. To delete a VPN gateway, click on the Remove icon next to the gateway. The web configurator confirms that you want to delete the VPN gateway. To activate or deactivate a VPN gateway, click the Active icon next to the gateway. Make sure you click Apply to save and apply the change. Apply Click Apply to save your changes back to the ZyWALL. Reset Click Reset to begin configuring this screen afresh.

20.4.4 VPN Gateway Add/Edit

The VPN Gateway Add/Edit screen allows you to create a new VPN gateway or edit an existing one. To access this screen, go to the VPN Gateway summary screen (see Section

x] (See My Certificates)

oki] [em] Each field is described in the following table. Table 96 VPN > IPSec VPN > VPN Gateway > Edit LABEL DESCRIPTION VPN Gateway VPN Gateway Type the name used to identify this VPN gateway. You may use 1-31 Name alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. IKE Phase 1 Negotiation Select which negotiation mode you want to use to negotiate the IKE SA. Choices Mode are Main - this encrypts the ZyWALL's and remote IPSec router's identities but takes more time to establish the IKE SA Aggressive - this is faster but does not encrypt the identities The ZyWALL and the remote IPSec router must use the same negotiation mode.

Table 96 VPN > IPSec VPN > VPN Gateway > Edit (continued) LABEL DESCRIPTION Proposal # This field is a sequential value, and it is not associated with a specific proposal. The sequence of proposals should not affect performance significantly. Encryption Select which key size and encryption algorithm to use in the IKE SA. Choices are: DES - a 56-bit key with the DES encryption algorithm 3DES - a 168-bit key with the DES encryption algorithm AES128 - a 128-bit key with the AES encryption algorithm AES192 - a 192-bit key with the AES encryption algorithm AES256 - a 256-bit key with the AES encryption algorithm The ZyWALL and the remote IPSec router must use the same key. Longer keys require more processing power, resulting in increased latency and decreased throughput. Authentication | Select which hash algorithm to use to authenticate packet data in the IPSec SA. Choices are SHA1 and MD5. SHA is generally considered stronger than MD5, but it is also slower. Add icon This column contains icons to add and remove protocols. To add a protocol, click the Add icon at the top of the column. To remove a protocol, click the Remove icon next to the protocol. The ZyWALL confirms that you want to delete the protocol before doing so. Key Group Select which Diffie-Hellman key group (DHx) you want to use for encryption keys. Choices are: DH1 - use a 768-bit random number DH2 - use a 1024-bit random number DH5 - use a 1536-bit random number SA Life Time Type the maximum number of seconds the IKE SA can last. When this time has (Seconds) passed, the ZyWALL and remote IPSec router have to update the encryption and authentication keys and re-negotiate the IKE SA. This does not affect any existing IPSec SAs, however. NAT Traversal | Select this if any of these conditions are satisfied. +__ This IKE SA might be used to negotiate IPSec SA that use active protocol AH. + There are one or more NAT routers between the ZyWALL and remote IPSec router, and these routers do not support IPSec pass-thru or a similar feature. The remote IPSec router must also enable NAT traversal, and the NAT routers have to forward packets with UDP port 500 and UDP 4500 headers unchanged. Dead Peer Select this check box if you want the ZyWALL to make sure the remote IPSec Detection router is there before it transmits data through the IKE SA. If there has been no traffic for at least 15 seconds, the ZyWALL sends a message to the remote IPSec server. If the remote IPSec server responds, the ZyWALL transmits the data. If the remote IPSec server does not respond, the ZyWALL shuts down the IKE SA. Property My Address Select how the IP address of the ZyWALL in the IKE SA is defined. Choices are Interface and Domain Name. If you select Interface, you must select an Ethernet interface, VLAN interface, virtual Ethernet interface, virtual VLAN interface, PPPOE/PPTP interface, or auxiliary interface. The IP address of the ZyWALL in the IKE SA is the IP address of the interface. If you select Domain Name, you must provide the domain name or the IP address of the ZyWALL. The IP address of the ZyWALL in the IKE SA is the specified IP address or the IP address corresponding to the domain name.

If you change this value, the ZyWALL has to re-build the IKE SA. ZyWALL USG 1000 Users Guide 315

Table 96 VPN > IPSec VPN > VPN Gateway > Edit (continued) LABEL DESCRIPTION Secure Gateway Address Type the IP address or the domain name of the remote IPSec router. Set this field to 0.0.0.0 if the remote IPSec router has a dynamic IP address. You can provide a second IP address or domain name. In this case, if the ZyWALL cannot establish an IKE SA with the first one, it tries to establish an IKE SA with the second one. Authentication Method Note: The ZyWALL and remote IPSec router must use the same authentication method to establish the IKE SA. Pre-Shared Key Select this if the ZyWALL and remote IPSec router do not use certificates to identify each other when they negotiate the IKE SA. Then, type the pre-shared key in the field to the right. The pre-shared key can be + 8-32 alphanumeric characters or ;;|-1@#$%18*()_+\{}":./<>=-". + 16-64 hexadecimal (0-9, A-F) characters, preceded by “Ox”. If you want to enter the key in hexadecimal, type “Ox” at the beginning of the key. For example, "Ox0123456789ABCDEF" is in hexadecimal format, in “0123456789ABCDEF" is in ASCII format. If you use hexadecimal, you must enter twice as many characters as listed above. The ZyWALL and remote IPSec router must use the same pre-shared key. Certificate Select this if the ZyWALL and remote IPSec router use certificates to identify each other when they negotiate the IKE SA. Then, select the certificate the remote IPSec router uses to identify the ZyYWALL. This certificate is one of the certificates in My Certificates. Note: The ZyWALL must import the remote IPSec router's certificate before it can establish the IKE SA. The ZyWALL uses one of its Trusted Certificates to authenticate the remote IPSec router. The trusted certificate can be a self-signed certificate or that of a trusted CA that signed the remote IPSec router's certificate. Local ID Type This field is read-only if the ZyWALL and remote IPSec router use certificates to identify each other. Select which type of identification is used to identify the ZyWALL during authentication. Choices are: IP - the ZyWALL is identified by an IP address DNS - the ZyWALL is identified by a domain name E-mail - the ZyWALL is identified by an e-mail address Content This field is read-only if the ZyWALL and remote IPSec router use certificates to identify each other. Type the identity of the ZyWALL during authentication. The identity depends on the Local ID Type. IP - type an IP address; if you type 0.0.0.0, the ZyWALL uses the IP address specified in the My Address field. This is not recommended in the following situations: +__ Thereis a NAT router between the ZyWALL and remote IPSec router. + You want the remote IPSec router to be able to distinguish between IPSec SA requests that come from IPSec routers with dynamic WAN IP addresses. In these situations, use a different IP address, or use a different Local ID Type. DNS - type the domain name; you can use up to 31 ASCII characters including spaces, although trailing spaces are truncated. This value is only used for identification and can be any string. E-mail - the ZyWALL is identified by an e-mail address; you can use up to 31 ASCII characters including spaces, although trailing spaces are truncated. This value is only used for identification and can be any string.

Table 96 VPN > IPSec VPN > VPN Gateway > Edit (continued) LABEL DESCRIPTION Peer ID Type Select which type of identification is used to identify the remote IPSec router during authentication. Choices are: IP - the remote IPSec router is identified by an IP address DNS - the remote IPSec router is identified by a domain name E-mail - the remote IPSec router is identified by an e-mail address Any - the ZyWALL does not check the identity of the remote IPSec router Ifthe ZyWALL and remote IPSec router use certificates, there is one more choice. Subject Name - the remote IPSec router is identified by the subject name in the certificate Content This field is disabled if the Peer ID Type is Any. Type the identity of the remote IPSec router during authentication. The identity depends on the Peer ID Type. Ifthe ZyWALL and remote IPSec router do not use certificates, IP - type an IP address; see the note at the end of this description. DNS - type the domain name; you can use up to 31 ASCII characters including spaces, although trailing spaces are truncated. This value is only used for identification and can be any string. E-m: the ZyWALL is identified by an e-mail address; you can use up to 31 ASCII characters including spaces, although trailing spaces are truncated. This value is only used for identification and can be any string. Ifthe ZyWALL and remote IPSec router use certificates, type the following fields from the certificate used by the remote IPSec router. IP - subject alternative name field; see the note at the end of this description. DNS - subject alternative name field E-m: subject alternative name field Subject Name - subject name (maximum 255 ASCII characters, including spaces) Note: If Peer ID Type is IP, please read the rest of this section. If you type 0.0.0.0, the ZyWALL uses the IP address specified in the Secure Gateway Address field. This is not recommended in the following situations: + Thereis a NAT router between the ZyWALL and remote IPSec router. + You want the remote IPSec router to be able to distinguish between IPSec SA requests that come from IPSec routers with dynamic WAN IP addresses. In these situations, use a different IP address, or use a different Peer ID Type. Extended Authentication Enable Extended Authentication Select this if one of the routers (the ZyWALL or the remote IPSec router) verifies a user name and password from the other router using the local user database and/ or an external server. Server Mode Select this if the ZyWALL authenticates the user name and password from the remote IPSec router. You also have to select the authentication method, which specifies how the ZyWALL authenticates this information. Client Mode Select this radio button if the ZyWALL provides a username and password to the remote IPSec router for authentication. You also have to provide the User Name and the Password. User Name This field is required if the ZyWALL is in Client Mode for extended authentication. Type the user name the ZyWALL sends to the remote IPSec router. The user name can be 1-31 ASCII characters. It is case-sensitive, but spaces are not allowed. Password This field is required if the ZyWALL is in Client Mode for extended authentication. Type the password the ZyWALL sends to the remote IPSec router. The password can be 1-31 ASCII characters. lt is case-sensitive, but spaces are not allowed. ZyWALL USG 1000 Users Guide 317

Table 96 VPN > IPSec VPN > VPN Gateway > Edit (continued) LABEL DESCRIPTION Apply Click Apply to save your changes in the ZyWALL. Cancel Click Cancel to exit this screen without saving.

À VPN concentrator combines several VPN connections into one secure network. Figure 207 on page 318 shows an example of this, as well as one alternative approach. Figure 207 VPN Topologies The VPN concentrator is used in the second approach. In the first (fully-meshed) approach, there is a VPN connection between every pair of routers. In the second (hub-and-spoke) approach, there is a VPN connection between each spoke router (B, C, D, and E) and the hub router (A), which uses the VPN concentrator. The VPN concentrator routes VPN traffic between the spoke routers and itself. The biggest advantage of a VPN concentrator is that it reduces the number of VPN connections that you have to set up and maintain in the network. You might also be able to consolidate the policy routes in each spoke router, depending on the IP addresses and subnets of each spoke. You should not use a VPN concentrator in every situation, however. The hub router is a single point of failure, so a VPN concentrator is not as appropriate if the connection between spoke routers cannot be down occasionally (maintenance, for example). In addition, there is a significant burden on the hub router. It receives VPN traffic from one spoke, decrypts it, inspects it to find out to which spoke to route it, encrypts it, and sends it to the appropriate spoke. Therefore, a VPN concentrator is more suitable when there is a minimum amount of traffic between spoke routers. ZyWALL USG 1000 Users Guide

You use the VPN Concentrator summary screen to look at the VPN concentrators you have set up. The VPN Concentrator summary screen displays the VPN concentrators in the ZyWALL. To access this screen, click VPN > IPSec VPN > Concentrator. The following screen appears. Figure 208 VPN > IPSec VPN > Concentrator N.Connection.o]

Concentrator NÉS Configuration Examplet wé Each field is discussed in the following table. See Section 20.5.2 on page 319 for more information. Table 97 VPN > IPSec VPN > Concentrator LABEL DESCRIPTION # This field is a sequential value, and it is not associated with a specific concentrator. Name This field displays the name of the VPN concentrator. Add icon This column provides icons to add, edit, and remove VPN concentrators. To add a VPN concentrator, click the Add icon at the top of the column. The VPN Concentrator Add/Edit screen appears. To edit a VPN concentrator, click the Edit icon next to the concentrator. The VPN Concentrator Add/Edit screen appears accordingly. To delete a VPN concentrator, click on the Remove icon next to the concentrator. The web configurator confirms that you want to delete the VPN concentrator.

20.5.2 VPN Concentrator Add/Edit

The VPN Concentrator Add/Edit screen allows you to create a new VPN concentrator or edit an existing one. To access this screen, go to the VPN Concentrator summary screen (see

Section 20.5.1 on page 319), and click either the Add icon or an Edit icon.

Figure 209 VPN > IPSec VPN > Concentrator > Edit Group Members Name ÆEsampet 1 IPSEC / WIZ_VPNE] a

Each field is described in the following table. Table 98 VPN > IPSec VPN > Concentrator > Edit LABEL DESCRIPTION Name Enter the name of the concentrator. You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. # This field is a sequential value, and it is not associated with a specific member in the concentrator. Member This field displays the name of each member in the concentrator. Note: You must disable policy enforcement in each member. See

Section 20.3.2 on page 298.

Click the Popup icon to change this member in the group. The following screen appears. Figure 210 Network > IPSec VPN > Concentrator > Edit > Member Member List x] Please select members. Muz_VPN

ok Cancel Add icon This column provides icons to add members to and remove members from the concentrator. To add a member to the concentrator, click the Add icon at the top of the column to add the new member at the beginning of the list, or click the Add icon next to an existing member to add the new member after the existing one. The web configurator chooses a new member alphabetically. You can use the Popup icon next to the new member to change this. To remove a member from the concentrator, click on the Remove icon next to the member. The web configurator confirms that you want to remove the member. OK Click OK to save your changes in the ZyWALL. Cancel Click Cancel to exit this screen without saving.

20.6 SA Monitor Screen

You can use the SA Monitor screen to display and to manage active IPSec SA. To access this screen, click VPN > IPSec VPN > SA Monitor. The following screen appears.

Policy 1 Semen | ‘Total Connection : 0 Ba connection per page: (OO of1 CAIN EC ÈS si] Each field is described in the following table. Table 99 VPN > IPSec VPN > SA Monitor LABEL DESCRIPTION Name Enter the name of a IPSec SA here and click Search to find it (if it is associated). You can use a keyword or regular expression. Use up to 30 alphanumeric and _+-.0!$*"":?[{{1<>/ characters. See Section 20.6.1 on page 322 for more details. Policy Enter the IP address(es) or names of the local and remote policies for an IPSec SA and click Search to find it. You can use a keyword or regular expression. Use up to 30 alphanumeric and _+-.()l$*.:?[{[<>/ characters. See Section 20.6.1 on page 322 for more details. Search Click this button to search for an IPSec SA that matches the information you specified above. Total Connection This field displays the total number of associated IPSec SAs. connection per Select how many entries you want to display on each page. page Page x of x This is the number of the page of entries currently displayed and the total number of pages of entries. Type a page number to go to or use the arrows to navigate the pages of entries. # This field is a sequential value, and it is not associated with a specific SA. Name This field displays the name of the IPSec SA. Encapsulation This field displays how the IPSec SA is encapsulated. Policy This field displays the content of the local and remote policies for this IPSec SA. The IP addresses, not the address objects, are displayed. Algorithm This field displays the encryption and authentication algorithms used in the SA. Up Time This field displays how many seconds the IPSec SA has been active. This field displays N/A if the IPSec SA uses manual keys. Timeout This field displays how many seconds remain in the SA life time, before the ZyWALL automatically disconnects the IPSec SA. This field displays N/A if the IPSec SA uses manual keys. Inbound (Bytes) This field displays the amount of traffic that has gone through the IPSec SA from the remote IPSec router to the ZyWALL since the IPSec SA was established. Outbound (Bytes) | This field displays the amount of traffic that has gone through the IPSec SA from the ZyWALL to the remote IPSec router since the IPSec SA was established. Disconnect This field is displayed if the IPSec SA does not use manual keys. Click the Disconnect icon next to an IPSec SA to disconnect it. Refresh Click Refresh to update the information in the display. ZyWALL USG 1000 Users Guide 321

20.6.1 Regular Expressions in Searching IPSec SAs by Name or Policy

À question mark (?) lets a single character in the VPN connection or policy name vary. For example, use “a?c” (without the quotation marks) to specify abc, acc and so on. Wildcards (*) let multiple VPN connection or policy names match the pattern. For example, use “#abc” (without the quotation marks) to specify any VPN connection or policy name that ends with “abc”. A VPN connection named “testabc” would match. There could be any number (of any type) of characters in front of the “abc” at the end and the VPN connection or policy name would still match. A VPN connection or policy name named “testacc” for example would not match. A * in the middle of a VPN connection or policy name has the ZyWALL check the beginning and end and ignore the middle. For example, with “abc*123”, any VPN connection or policy name starting with “abc” and ending in “123” matches, no matter how many characters are in between. The whole VPN connection or policy name has to match if you do not use a question mark or asterisk. ZyWALL USG 1000 Users Guide

SSL VPN This chapter shows you how to set up secure SSL VPN access for remote user login. See

Section 5.4.5 on page 116 for related information on these screens.

21.1 SSL Access Policy

An SSL access policy allows the ZyWALL to perform the following tasks: + limit user access to specific applications or files on the network. + allow user access to specific networks. *_assign private IP addresses and provide DNS/WINS server information to remote users to access internal networks.

21.1.1 SSL Access Policy Objects

Your ZyWALL uses the object-based configuration approach in which related settings are grouped into an object. Once you have set up an object, you can apply and reuse it in other configuration screens. Thus, the object-based approach minimizes repetitive configuration steps and helps to reduce management and configuration efforts. Objects store information and are referenced in the SSL Access Privilege screen. If you update this information, in response to changes, the ZyWALL automatically propagates the changes through the SSL policies that use the object(s). When you delete an SSL policy, the objects are not removed. The following table gives an overview of the settings you can configure in the corresponding Object screens or through the SSL Access Privilege screen. Table 100 Objects OBJECT

OBJECT TYPE | SCREEN DESCRIPTION

User Accounts | User Account/ | Configure a user account or user group to which you want to apply User Group this SSL access policy. Application SSL Configure an SSL application object to specify the application type Application and server users are allowed to access. IP Pool Address Configure an address object that defines a range of private IP addresses to assign to user computers so they can access the internal network through a VPN connection. ZyWALL USG 1000 Users Guide 323

Table 100 Objects (continued) OBJECT

OBJECT TYPE | SCREEN DESCRIPTION

Server Address Configure address objects for the IP addresses of the DNS and Addresses WINS servers that the ZyWALL sends to the VPN connection users. VPN Network Address Configure an address object to specify which network segment users are allowed to access through a VPN connection.

21.1.2 SSL Access Policy Limitations

You cannot delete an object that is used by an SSL access policy. To delete the object, you must first unassociate the object from the SSL access policy.

Click VPN > SLL VPN to open the Access Privilege screen. This screen displays a summary of the SSL access policy(ies) you have configured. Figure 212 VPN > SSL VPN > Access Privilege Recess Privilege Configuration 1 Webaccess Cindy, admin, ldap-users WebExemple Qt The following table describes the labels in this screen. Table 101 VPN > SSL VPN > Access Privilege LABEL DESCRIPTION # This field displays the index number of the entry. Name This field displays the descriptive name of the SSL access policy for identification purposes. User/Group This field displays the user account or user group name(s) associated to an SSL access policy. This field displays up to three names. Application This field displays the descriptive name of the SSL application object this policy uses. Add icon This column provides icons to add, edit, and remove policies. To add a new policy, click the Add icon at the top of the column. To activate or disable the policy, click the Activate/Deactivate icon. To edit a policy, click the Edit icon next to the policy. To delete a policy, click the Remove icon next to the policy. To rearrange a policy in the list, click the Move to N icon next to the policy. Apply Click Apply to save the settings. Reset Click Reset to discard all changes. ZyWALL USG 1000 Users Guide

21.3 Creating/Editing an SSL Access Policy

To create a new or edit an existing SSL access policy, click the Add or Edit icon in the Access Privilege screen. Figure 213 VPN > SSL VPN > Access Privilege > Add/Edit Configuration F enable Name Fer Description [TT create {Optional} User/Group Available Member SSL Application List (Optional) Availeble Member Network Extension (optional) F Enable Network Extension Assign 1P Pool Co | DNS Server 1 | | DNS Server 2 os | WINS Server 1 CO | WINS Server 2 es | | Network List Available éember LAN SURET 2 È Motz-LAN SUBNET El MMZ-VPN LOCAL

D | Es Êl LH] en The following table describes the labels in this screen. Table 102 VPN > SSL VPN > Access Privilege > Add/Edit LABEL DESCRIPTION Configuration Enable Select this option to activate this SSL access policy. Name Enter a descriptive name to identify this policy. You can enter up to 15 characters (‘a-z", A-Z”, “0-9”) with no spaces allowed. Description Enter additional information about this SSL access policy. You can enter up to 31 characters (“0-9", “a-z”, “A-Z”, "and “_"). ZyWALL USG 1000 Users Guide

Table 102 VPN > SSL VPN > Access Privilege > Add/Edit (continued) LABEL DESCRIPTION User/Group The Available list displays the name(s) of the user account and/or user group(s) to which you have not applied an SSL access policy yet. To associate a user or user group to this SSL access policy, select a user account or user group and click >> to add to the Member list. You can select more than one name. To remove a user or user group, select the name(s) in the Member list and click

Add Click Add to display a screen you use to create a new user account or user group name (see Section 34.2.1 on page 506 for details). SSL Application The Available list displays the name(s) of the SSL application(s) you can select List for this SSL access policy. To associate an SSL application to this SSL access policy, select a name and click >> to add to the Member list. You can select more than one application. To remove an SSL application, select the name(s) in the Member list and click <<. Add Click Add to create a new SSL application object. Refer to Section 42.3 on page 568 for more information. Network Extension Enable Network Select this option to create a VPN tunnel between the authenticated users and the Extension internal network. This allows the users to access the resources on the network as if they were on the same local network. Clear this option to disable this feature. Users can only access the applications as defined by the selected SSL application settings and the remote user computers are not made to be a part of the local network. Assign IP Pool Define a separate pool of IP addresses to assign to the SSL users. Select it here. The SSL VPN IP pool cannot overlap with IP addresses on the ZyWALL's local networks (LAN and DMZ for example), the SSL user's network, or the networks you specify in the SSL VPN Network List. DNS/WINS Select the name of the DNS or WINS server whose information the ZyWALL sends Server 1..2 to the remote users. This allows them to access devices on the local network using domain names instead of IP addresses. Network List To allow user access to local network(s), select a network name in the Available list and click >> to add to the Member list. You can select more than one network. To block access to a network, select the network name in the Member list and click <<. Add Click Add to create a new network object. Refer to Chapter 35 on page 515 for more information. Ok Click Ok to save the changes and return to the main Access Privilege screen. Cancel Click Cancel to discard all changes and return to the main Access Privilege screen.

21.4 SSL Connection Monitor

The ZyWALL keeps track of the users who are currently logged into the VPN SSL client portal. Click VPN > SSL VPN in the navigation panel and click the Connection Monitor tab to display the user list. Use this screen to do the following: + _view a list of users currently logged in through VPN SSL. ZyWALL USG 1000 Users Guide

+ log out a user and delete related session information. Once a user logs out, the corresponding entry is removed from the Connection Monitor screen. Figure 214 VPN > SSL VPN > Connection Monitor Connection Monitor Current SSL VPN Connection DR PE 1 roger Network-Extension 172.23.39.9 00:04:31 586076 27808631 2 roger New 17223388 00:04:31 o 607462 æ _serest | The following table describes the labels in this screen. Table 103 VPN > SSL VPN > Connection Monitor LABEL DESCRIPTION # This field displays the index number. User This field displays the account user name used to establish this SSL VPN connection. Access This field displays the name of the SSL VPN application the user is accessing. Login Address This field displays the IP address the user used to establish this SSL VPN connection. Connected Time | This field displays the time this connection was established. Inbound (Bytes) This field displays the number of bytes received by the ZyWALL on this connection. Outbound (Bytes) | This field displays the number of bytes transmitted by the ZyWALL on this connection. Click the icon to terminate the connection of the user and delete corresponding session information from the ZyWALL. Refresh Click Refresh to update this screen.

21.5 Configuring SSL Global Setting

Click VPN > SSL VPN and click the Global Setting tab to display the configuration screen. Use this screen to set the IP address of the ZyWALL (or a gateway device) on your network, enter access messages or upload a custom logo to be displayed on the remote user screen. ZyWALL USG 1000 Users Guide 327

Table 104 VPN > The following table describes the labels in this screen. SSL VPN > Global Setting LABEL DESCRIPTION Global Setting Network Specify the IP address of the ZyWALL (or a gateway device) for full tunnel mode Extension IP SSL VPN access. Address Leave this field to the default settings unless it conflicts with another interface. Message Login Message Specify a message to display on the screen when a user logs in and an SSL VPN connection is established successfully. You can enter up to 31 characters (‘a-z”, A-Z", “0-9”) with spaces allowed. Logout Message Specify a message to display on the screen when a user logs out and the SSL VPN connection is terminated successfully. You can enter up to 31 characters (“a- z", A-Z", “0-9") with spaces allowed. Update Client Virtual Desktop Logo You can upload a graphic logo to be displayed on the web browser on the remote user computer. The ZyXEL company logo is the default logo. Specify the location and file name of the logo graphic or click Browse to locate it. Note: The logo graphic must be GIF, JPG, or PNG format. The graphic should use a resolution of 127 x 57 pixels to avoid distortion when displayed. The ZyWALL automatically resizes a graphic of a different resolution to 127 x 57 pixels. The file size must be 100 kilobytes or less. Transparent background is recommended. Browse Click Browse to locate the graphic file on your computer. Upload Click Upload to transfer the specified graphic file from your computer to the ZyWALL. Reset Logo to Click Reset Logo to Default to display the ZyXEL company logo on the remote Default user's web browser. Apply Click Apply to save the changes and/or start the logo file upload process. Reset Click Reset to start configuring this screen again. ZyWALL USG 1000 Users Guide

Follow the steps below to upload a custom logo on the ZyWALL.

Click VPN > SSL VPN and click the Global Setting tab to display the configuration screen. Click Browse to locate the logo graphic. Make sure the file is in GIF format. Click Apply to start the file transfer process. Log in as a user to verify that the new logo displays properly. The following shows an example logo on the remote user screen. Figure 216 Example Logo Graphic Display

File Sharing Language: | English

21.6 Establishing an SSL VPN Connection

Follow the steps below to establish an SSL VPN connection.

Display the login screen and enter your user account information (the user name and password). Select Login to SSL VPN. Click Login. SSL VPN connection starts. This may take several minutes depending on your network connection. Once the connection is up, you should see the client portal screen. The following shows an example. ZyWALL USG 1000 Users Guide

Figure 217 SSL VPN Client Portal Screen Example ZyXEL ea el Do Language WebExample Web Server 2ws Web Server If the user account is not set up for SSL VPN access, an “SSL VPN connection is not activated”’ message displays in the Login screen. Clear the Login to SSL VPN check box and try logging in again. For more information on user portal screens, refer to Chapter 22 on page 331. ZyWALL USG 1000 Users Guide

SSL User Screens This chapter introduces secure network access and gives an overview of the remote user screens on the ZyWALL.

The ZyWALL provides secure connections to network resources such as applications, files, intranet sites or e-mail through a web-based interface and using Microsoft Outlook Web Access (OWA). The following figure shows a network example where a remote user (A) logs into the ZyWALL from the Internet to access the web server (WWW) on the local network. Figure 218 Network Example 2 \ [NAN (rene VER - > = A J LU) www

22.1.1 Network Resource Access Methods

As a remote user, you can access resources on the local network using one of the following methods. + Using a supported web browser Once you have successfully logged in through the ZyWALL, you can access any intranet site, web-based applications or web-based e-mails using one of the supported web browsers. + Using the Java thin clients The ZyWALL automatically loads Java thin client programs to your computer after a successful login. With the thin clients, you can access servers, remote desktops and manage files as if you were on the local network.

22.1.2 System Requirements

The following lists the browser and computer system requirements for remote user access. + Windows 2000 and Windows XP ZyWALL USG 1000 Users Guide 331

Chapter 22 SSL User Screens

Your network administrator should provide the following information that allows you to log in and access network resources. +_the domain name or IP address of the ZyWALL + _the login account user name and password +_ifalso required, the user name and/or password to access the network resource

Your computer establishes an HTTPS connection to the ZyWALL to access the login screen. If instructed by your network administrator, you must install or import a certificate (provided by the ZyWALL or your network administrator). Refer to Appendix E on page 713 for more information.

22.2 Remote User Login

This section shows you how to access and log into the network through the ZyWALL. Example screens for Internet Explorer are shown. 1 Open a web browser and enter the web site address or IP address of the ZyWALL. For example, “http://sslvpn.mycompany.com”. Figure 219 Enter the Address in a Web Browser Æ about:blank - Microsoft Internet Explorer | Fle Edt Vew Favortes Tods Hep | <aBak + + - Q (à | Aseah [ladress | htip:issivpnmycompany.com 2 Click OK or Yes if a security screen displays. 332 ZYWALL USG 1000 Users Guide

Chapter 22 SSL User Screens

Figure 220 Login Security Screen Ésecurty ler ET 3 A login screen displays. Enter the user name and password of your login account. If a token password is also required, enter it in the One-Time Password field. 4 Select Log into SSL VPN and click Login to log in and establish an SSL VPN connection to the network to access network resources. Figure 221 Login Screen 5 Your computer starts establishing a secure connection to the ZyWALL after a successful login. This may take up to two minutes. If a warning screen displays, click OK, Yes or Continue. 6 The following status screen displays indicating the progress of the secure SSL VPN connection setup. Figure 222 SecuExtender Progress Loading ZMALL SecuExtender:: 80% 7 The Application screen displays showing the list of resources available to you. See Figure 223 on page 334 for a screen example. ZyWALL USG 1000 Users Guide 333

Chapter 22 SSL User Screens

Æ Available resource links vary depending on the configuration your network administrator made.

22.3 SSL VPN User Screens

This section describes the main elements in the remote user screens.

Figure 223 Remote User Screen ZyXEL (Taslication WebExample Web Server 2ws Web Server The following table describes the various parts of a remote user screen. Table 105 Remote User Screen Overview

DESCRIPTION Click on a menu tab to go to the Application or File Sharing screen. Click this icon to create a bookmark to the SSL VPN user screen in your web browser. Click this icon to display the on-line help window. Click this icon to log out and terminate the secure connection. Select your preferred language for the interface. CRAN This part of the screen displays a list of the resources available to you. In the Application screen, click on a link to access or display the access method. In the File Sharing screen, click on a link to open a file or directory. ZyWALL USG 1000 Users Guide

Chapter 22 SSL User Screens

You can create a bookmark of the ZyWALL by clicking the Add to Favorite icon. This allows you to access the ZyWALL using the bookmark without having to enter the address every time. 1 In any remote user screen, click the Add to Favorite icon. 2 A screen displays. Accept the default name in the Name field or enter a descriptive name to identify this link. 3 Click OK to create a bookmark in your web browser. Figure 224 Add Favorite Le Internet Explorer vil add this page to your Favorites nt. CIMèke avaioble ofind Name: | Protal Serial Crestein>>

To properly terminate a connection, click on the Logout icon in any remote user screen. The login screen, history information in your browser cache is also erased once you log out. 1 Click the Logout icon in any remote user screen. 2 A prompt window displays. Click OK to continue. Figure 225 Logout: Prompt Microsoft Internet Explorer Ea] 2 ) ae yousure youwant to logout? 3 An information screen displays to indicate that the SSL VPN connection is about to terminate. Figure 226 Logout: Connection Termination Progress Shutting down ZAWALL SecuExtender: 20% Lave Applet Window. ZyWALL USG 1000 Users Guide 335

Chapter 22 SSL User Screens

SSL User Application Screens This chapter describes the Application screens you use to access an application on the network through the SSL VPN connection.

Depending on the configuration of your network administrator, you can use the Application screen to access web-based applications (such as web sites and e-mail).

Chapter 23 SSL User Application Screens

SSL User File Sharing Screens This chapter describes the File Sharing screen you use to access files on a file server through the SSL VPN connection.

Use the File Sharing screen to display and access shared files/folders on a file server. You can also perform the following actions: + Access a folder. + Open a file (if your web browser cannot open the file, you are prompted to download it). + Save a file to your computer. + Create a new folder. + Rename a file or folder. + Delete a file or folder. + Upload a file. Æ Available actions you can perform in the File Sharing screen vary depending on the rights granted to you on the file server.

24.2 Main File Sharing Screen

The first File Sharing screen displays the name(s) of the shared folder(s) available. The following figure shows an example with one file share. ZyWALL USG 1000 Users Guide 339

Chapter 24 SSL User File Sharing Screens

You can open a file if the file extension is recognized by the web browser and the associated application is installed on your computer. 1 Login as a remote user and click the File Sharing tab. 2 Click on a file share icon. 3 If an access user name and password are required, a screen displays as shown in the following figure. Enter the account information and click Login to continue. Figure 229 File Sharing: Enter Access User Name and Password ape À (ie Application 5 ‘à Add to Favorite

Enter User Name/Password and click to login.

À Password Cman 30 aiphanumeric, printable characters and no spaces } Note: Vou are requested to login this shared folder because adminirtrater set permissions for a ‘users vho access this folder over the network, Login Cancel ZyWALL USG 1000 Users Guide

Chapter 24 SSL User File Sharing Screens

4 A list of files/folders displays. Click on a file to open it in a separate browser window. You can also click a folder to access it. For this example, Figure 230 File Sharil click on a .doc file to open the Word document. @ Open a Word File ZyXEL

A — ES 3 “à Add to Favorite GE CE F_ Standard_Sc.ps A Thu Dec 7 15:09:18 2006 f PrintingProcess doc 31 kb Thu Dec 7 14:55:00 2006 ae NewEusRoute pdf 459 Thu Dec 7 14: @ new Folder kb ThuDec715:04:58 2006 (AE redbackEdit. doc 23kb Thu Dec 7 14:55:12 2006 [fi 2006calenderxis 35 kb Thu Dec 7 14:55:42 2006 (AE Érename ff Delete 2006 (RG

You are prompted to download a file which cannot be opened using a web browser. Follow the on-screen instructions to download and save the file to your computer. Then launch the associated application to open the file.

24.3.2 Saving a File

After you have opened a file in a web browser, you can save a copy of the file by clicking File > Save As and following the on-screen instructions. ZyWALL USG 1000 Users Guide

Chapter 24 SSL User File Sharing Screens

Figure 231 File Sharing: Save a Word File La *[@sech Gros @nss GE ST xfs/172.23.37.110/Tmp{Share/PrintingProcess. doc x] @6 |uns PRE RE EE EEE CET CNET EEE ENET ET Page Setup... Print. CP Send » Import and Export. Properties ee lcess Overview For Boxes ns Bite 1._ Digital outout and proofine j NE arcrsts Saves this document as afle.

24.4 Creating a New Folder

To create a new folder in the file share location, click the New Folder icon. Specify a descriptive name for the folder. You can enter up to 356 characters. Then click Add. Æ Make sure the length of the folder name does not exceed the maximum allowed on the file server. Figure 232 File Sharing: Save a Word File

24.5 Renaming a File or Folder

To rename a file or folder, click the Rename icon next to the file/folder. 342 ZYWALL USG 1000 Users Guide

Chapter 24 SSL User File Sharing Screens

Figure 233 File Sharing: Rename ZyXEL À is ce Application MFilS Sharing {à Add to Favorite Érename ff Delete Standard_sc.ps 492 Thu Dec 7 15:03:19 2006 PrintingProcess doc 31 Kb Thu Dec 7 14:55:00 2006 NewBusRoute .pdf 42 Thu Dec 7 14:55:24 2006 Œ New Folder kb Thu Dec 7 15:04:58 2006 FD recdhackEdit doc 23 kb Thu Dec 7 14:55:12 2006 FD 2006calender xls 35 kb Thu Dec 7 14:55:42 2006 _Bowe. | Upload | À popup window displays. Specify the new name and/or file extension in the field provided. You can enter up to 356 characters. Then click Apply. Æ Make sure the length of the name does not exceed the maximum allowed on the file server. You may not be able to open a file if you change the file extension. Figure 234 File Sharing: Rename Original Name File.RTF New Name FrestRTr apply Cancel

24.6 Deleting a File or Folder

To delete a file or folder, click the Delete icon next to the file/folder and then OK in a prompt screen that displays. Figure 235 File Sharing: Delete Prompt

(?) Are you sure you went to delete

Chapter 24 SSL User File Sharing Screens

24.7 Uploading a File

Follow the steps below to upload a file to the file server. 1 Log into the remote user screen and click the File Sharing tab. 2 Specify the location and/or name of the file you want to upload. Or click Browse to locate it. 3 Click Upload to send the file to the file server. 4 After the file is uploaded successfully, you should see the name of the file and a message in the screen. Figure 236 File Sharing: File Upload ZyXEL 4 nn [ Application MFilE Sharing 3 Add to Favorite ucceeded)}hrename ff Delete S'andard_c.os 2 mubec71s088 2006 ME PrintingProcess.doc 31 kb Thu Dec 7 14:55:00 2006 [fi NewBusRoute.pdf Thu Dec 7 14:55:24 2006 (D Logorestipg Skb Thu Dec 7 17:14:54 2006 (EM D riertr 88 kb Thu Dec 7 17:09:36 2006 (M F FecdbackEditdoc 23 kb Thu Dec 7 14:55:12 2006 (E F 2006calender.xls 35 Kb Thu Dec 7 14:55:42 2006 [EG _Brome… | uplosd |

New Folder Okb Thu Dec 7 15:04:58 2006 [hf f

Æ Uploading a file with the same name and file extension replaces the existing file on the file server. No warning message is displayed. 344 ZYWALL USG 1000 Users Guide

This chapter explains how to set up and maintain L2TP VPNS in the ZyWALL. See Section

5.4.6 on page 116 for related information on these screens.

25.1 L2TP VPN Overview

L2TP VPN lets remote users use the L2TP and IPSec client software included with their computers” operating systems to securely connect to the network behind the ZyWALL. The remote users do not need their own IPSec gateways or VPN client software. Figure 237 L2TP VPN Overview L2TP Tunnel The Layer 2 Tunneling Protocol (L2TP) works at layer 2 (the data link layer) to tunnel network traffic between two peers over another network (like the Internet). In L2TP VPN, an IPSec VPN tunnel is established first (see Chapter 20 on page 291 for information on IPSec) and then an L2TP tunnel is built inside it. Æ At the time of writing the L2TP remote user must have a public IP address in order for L2TP VPN to work (the remote user cannot be behind a NAT router or a firewall).

25.2 IPSec Configuration

You must configure an IPSec VPN connection for L2TP VPN to use (see Chapter 20 on page 291 for details). The IPSec VPN connection must: + Be enabled. ZyWALL USG 1000 Users Guide 345

+ _ Use transport mode. + Not be a manual key VPN connection. + Use Pre-Shared Key authentication. + Use a VPN gateway with the Secure Gateway set to 0.0.0.0 if you need to allow L2TP VPN clients to connect from more than one IP address.

25.2.1 Using the Default L2TP VPN Connection

Default_L2TP_VPN_Connection is pre-configured to be convenient to use for L2TP VPN. If you use it, edit the following. Configure the local and remote policies as follows. + For the Local Policy, create an address object that uses host type and contains the My Address IP address that you configured in the Default _L2TP_VPN_GW. Use this address object in the local policy. + For the Remote Policy, create an address object that uses host type and an IP address of

0.0.0.0. Use this address object in the remote policy.

You must also edit the Default_L2TP_VPN_GW gateway entry. + Configure the My Address setting according to your requirements. + Replace the default Pre-Shared Key.

You must configure a policy route to let remote users access resources on a network behind the ZyWALL. + Set the policy route’s Source Address to the address object that you want to allow the remote users to access (LAN_SUBNET in the following figure). + Set the Destination Address to the IP address pool that the ZyWALL assigns to the remote users (L2TP_POOL in the following figure). + Set the next hop to be the VPN tunnel that you are using for L2TP. Figure 238 Policy Route for L2TP VPN ETS

Click VPN > L2TP VPN to open the following screen. Use this screen to configure the ZyWALL'’s L2TP VPN settings.

Disconnect any existing L2TP VPN sessions before modifying L2TP VPN settings. The remote users must make any needed matching configuration changes and re-establish the sessions using the new settings. Figure 239 VPN > L2TP VPN

General Setup M Enable L2TP Over IPSec YPN Connection Defautt_L2TP_VPN_Connection 1») 1P Address Pool L2TP_POOL x Authentication Method defaut » Allowed User L2TPest x Keep Alive Timer (60 (1-180 seconds) Apply Reset First DNS Server (Optional) [From 1SP +] Feux 1stDNS Server #] Second DNS Server (Optional) [From 1sP el Feux 1stDNS Server +] First WINS Server (Optional) D Second WINS Server (Optional) EE] The following table describes the fields in this screen. Table 106 VPN > IPSec VPN > VPN Connection LABEL DESCRIPTION Enable L2TP Over | Use this field to turn the ZyWALL's L2TP VPN function on or off. IPSec VPN Connection Select the IPSec VPN connection the ZyWALL uses for L2TP VPN. All of the configured VPN connections display here, but the one you use must meet the requirements listed in Section 25.2 on page 345. Note: Modifying this VPN connection (or the VPN gateway that it uses) disconnects any existing L2TP VPN sessions. IP Address Pool Select the pool of IP addresses that the ZyWALL uses to assign to the L2TP VPN clients. Select Create Object to configure a new pool of IP addresses. Authentication Method Select how the ZyWALL authenticates a remote user before allowing access to the L2TP VPN tunnel. The authentication method has the ZyWALL check a user's user name and password against the ZyWALL's local database, a remote LDAP, RADIUS, a Active Directory server, or more than one of these. See Chapter 39 on page 541 for how to create authentication method objects. ZyWALL USG 1000 Users Guide

Table 106 VPN > IPSec VPN > VPN Connection (continued) LABEL DESCRIPTION Allowed User The remote user must log into the ZyWALL to use the L2TP VPN tunnel. Select a user or user group that can use the L2TP VPN tunnel. Select Create Object to configure a new user account (see Section 34.2.1 on page 506 for details). Otherwise, select any to allow any user with a valid account and password on the ZyWALL to log in. Keep Alive Timer | The ZyWALL sends a Hello message after waiting this long without receiving any traffic from the remote user. The ZyWALL disconnects the VPN tunnel if the remote user does not respond. First DNS Server | Specify the IP addresses of DNS servers to assign to the remote users. You can Second DNS specify these IP addresses two ways. Server Custom Defined - enter a static IP address. From ISP - use the IP address of a DNS server that another interface received from its DHCP server. First WINS Server, | The WINS (Windows Internet Naming Service) server keeps a mapping table of Second WINS the computer names on your network and the IP addresses that they are currently Server using. Type the IP addresses of up to two WINS servers to assign to the remote users. You can specify these IP addresses two ways. Apply Click Apply to save your changes in the ZyWALL. Reset Click Cancel to start configuring this screen afresh.

Click VPN > L2TP VPN > Session Monitor to open the following screen. Use this screen to display and manage the ZyWALL's connected L2TP VPN sessions. Figure 240 VPN > L2TP VPN > Session Monitor Session Monitor Current L2TP Session ET EE ET CS 1 L2TP-test TW11746 192.168.10.13 172.23.37.122 Retresh The following table describes the fields in this screen. Table 107 VPN > L2TP VPN > Session Monitor LABEL DESCRIPTION # This is the index number of a current L2TP VPN session. User Name This field displays the remote user's user name. Hostname This field displays the name of the computer that has this L2TP VPN connection with the ZyWALL. Assigned IP This field displays the IP address that the ZyWALL assigned for the remote user's computer to use within the L2TP VPN tunnel. Public IP This field displays the public IP address that the remote user is using to connect to the Internet. ZyWALL USG 1000 Users Guide

Table 107 VPN > L2TP VPN > Session Monitor (continued) LABEL DESCRIPTION Disconnect Click the Disconnect icon next to an L2TP VPN connection to disconnect it. Refresh Click Refresh to update the information in the display. ZyWALL USG 1000 Users Guide

This chapter uses the following settings in creating a basic L2TP VPN tunnel. Figure 241 L2TP VPN Example RER

D Ne 192.168.10.10-192.168.10.20 LAN_SUBNET: 192.168.1.0/24 The ZyWALL has a static IP address of 172.23.37.205 for the ge3 interface. The remote user has a dynamic public IP address and connects through the Internet. You configure an IP address pool object named L2TP_POOL to assign the remote users IP addresses from 192.168.10.10 to 192.168.10.20 for use in the L2TP VPN tunnel. The VPN rule allows the remote user to access the LAN_SUBNET which covers the

2 Es xl Ms x] ê 3 CE FE ü SA Life Time (Seconds) F5400 (180 - 3000000) Perfect Forward Secrecy (PFS) [none el Policy cat oi | un. HOST, 172.23.37.205 eos pol LT AoST = Property PF Nailed-Up FT Enable Replay Detection M Enable NetB10S broadcast over IPSec SR | 2 Enforce and configure the local and remote policies. + For the Local Policy, create an address object that uses host type and contains the My Address IP address that you configured in the Default_L2TP_VPN_GW. The address object in this example uses IP address 172.23.37.205 and is named L2TP_IFACE. + For the Remote Policy, create an address object that uses host type and an IP address of 0.0.0.0. It is named L2TP_HOST in this example. 3 Click the Default L2TP_VPN_Connection entry’s Enable icon and click Apply to turn on the entry. ZyWALL USG 1000 Users Guide

Feux 1stDNS Server +] Reset Configure the following. + Enable the connection. + Setit to use the Default _L2TP_VPN_Connection VPN connection. + _Configure an IP address pool for the range of 192.168.10.10 to 192.168.10.20. It is called L2TP_POOL here. base). + Select a user or group of users that can L2TP-test has been created. This example uses the default authentication method (the ZyWALL'Ss local user data use the tunnel. Here a user account named + The other fields are left to the defaults in this example, click Apply.

26.5 Configuring the Policy Route

for L2TP Example 1 Click Routing > Add to open the following screen.

Figure 247 Routing > Add: L2TP VPN Example Configuration Description forL2TP (optional) Criteria User eny oO Incoming Interface / any - Change | Source Address [LAN_sUBNET El] Destination Address L2TP_POOL > Schedule Înone =] Service any F Next-Hop Type VPN Tunnel VPN Tunnel Defaut_L2TP_VPN_Connection Bandwidth Shaping Maximum Bandwidth Bandwidth Priority FF Maximize Bandwidth Usage î kbps 1-7, Lis highest priority) EN El 2 Configure the following. + Enable the policy route. + Set the policy route’s Source Address to the address object that you want to allow the remote users to access (LAN_SUBNET in this example). + Set the Destination Address to the IP address pool that the ZyWALL assigns to the remote users (L2TP_POOL in this example). + Set the next hop to be the Default_L2TP_VPN_Connection VPN tunnel. + Click OK.

26.6 Configuring L2TP VPN in Windows XP and 2000

The following sections cover how to configure L2TP in remote user computers using Windows XP and Windows 2000. The example settings in these sections go along with the L2TP VPN configuration example in Section 26.1 on page 351. Before you configure the client, issue one of the following commands from the Windows command prompt to make sure the computer is running the Microsoft IPSec service. Make sure you include the quotes. + For Windows XP.usenet start "ipsec services". + For Windows 2000, usenet start "ipsec policy agent". ZyWALL USG 1000 Users Guide

In Windows XP do the following to establish an L2TP VPN connection. 1 Click Start > Control Panel > Network Connections > New Connection Wizard. 2 Click Next in the Welcome screen. 3 Select Connect to the network at my workplace and click Next. Figure 248 New Connection Wizard: Network Connection Type New Connection Wizard Network Connection Type ‘What do you want to do? © Connect to the Internet Connect ta the Internet s0 ou can browse the Web and read email ©fgnnect to the network at my workplace Connect o a business netwotk [using daup or VPN s0 you cen Woik from home, a field ofce, or another location. O Set up a home or small office network Connect to an existing home or smal lice netwoik or set up à new one. O Set up an advanced connection Connect eco ane come un pour sil, parle, or set up this computer sa that other computers can connect lo 4 Select Virtual Private Network connection and click Next. Figure 249 New Connection Wizard: Network Connection New Connection Wizard Network Connection How de you want to connect t the netnok at pour wotkplace? Create the foloning connection: O Diakup connection Connect using a modem and a regular phone ine or an Integrated Services Digital Network [ISDN) phone ne. OVirtual Pr Connect to Internet (e Network connection netuoik using a vitual private netok [VPN] connection over the 5 Type L2TP to ZyWALL as the Company Name. ZyWALL USG 1000 Users Guide

Figure 250 New Connection Wizard: Connection Name New Connection Wizard Connection Name Speciy a name for this connection lo your motkplace. Type a name for is connection in the folowing box. Company Name L2TP toZWALL For example, you could lype the name of pour workplace or the name of a server you wil connect to 6 Select Do not dial the initial connection and click Next. Figure 251 New Connection Wizard: Public Network New Connection Wizard Public Network ‘Windows can make sure the public network is connected fr. ‘Windows can automaïical dial the indial connection to the Intemet or other public netnoik, before estabishing the vatual connection. Os noi dialihe niial connection] {© Automaticalhy dial this iiial connection: 7 Enter the domain name or WAN IP address configured as the My Address in the VPN gateway configuration that the ZyWALL is using for L2TP VPN (172.23.37.205 in this example). ZyWALL USG 1000 Users Guide 357

Figure 252 New Connection Wizard: VPN Server Selection New Connection Wizard VPN Server Selection ‘What the name or address of the VPN server? Type the host name or Intemet Protocol IP) address of the computer Lo which you are connecting Host name or IP address (ir example, mcrosoft com or 157-5401 }

8 Click Finish. 9 The Connect L2TP to ZyWALL screen appears. Click Properties > Security. Figure 253 Connect L2TP to ZyWALL Connect L2TP to ZyWALL User name: | Passuord | LL] Save ts use name and passer ft he folloming user: PEER PE EEE) Te) 10 Click Security, select Advanced (custom settings) and click Settings. ZyWALL USG 1000 Users Guide

Security options Iypical recommended setinge) Vaidaem sk F Agvanced (custom settings) Using these settings requires a knowledge of securiy protocos. General| Options Securty | Networking | Sharing | t L2TP to ZyWALL: Security 21x ox | Canoë 11 Select Optional encryption (connect even if no encryption) and the Allow these protocols radio button. Select Unencrypted password (PAP) and clear all of the other check boxes. Click OK. Figure 255 Connect ZyWALL L2TP: Security > Advanced Advanced Security Settings Data encyption: [pional encrypion {connect even i no encsypion] Logon securty (O Une Eenoble Autherticañon Protocol (EAP) ©hllow these protocals [El Unencypted password (PAP) CIMicrosot CHAP (MS-CHAP) IMictosoft CHAP Version 2 (MS-CHAP v2) [C1 Shiva Password Authentication Protocol (SPAP) Challenge Handshake Authentication Protocol (CHAP) 12 Click IPSec Settings. ZyWALL USG 1000 Users Guide

Figure 256 L2TP to ZyWALL Properties > Security 2 L2TP to ZyWALL Properties General | Options | Securty | Netotking | Advanced Secury options O Ispcalecommended saings) Ohdanced fusion setinas) Using these settings requires a knowledge security protocol Csatinse..] IPSec Setings. 13 Select the Use pre-shared key for authentication check box and enter the pre-shared key used in the VPN gateway configuration that the ZyWALL is using for L2TP VPN. Click OK. Figure 257 L2TP to ZyWALL Properties > Security > IPSec Settings IPSec Settings. Use pre-shared key for authentication Key [lopsecet | 14 Click Networking. Select L2TP IPSec VPN as the Type of VPN. Click OK. Figure 258 L2TP to ZyWALL Properties: Networking 2 L2TP to ZyWALL Properties General | Options | Securty| Netmotking | Advanced Type of VPN Q05 Packet Scheduler File and Printer Sharing for Microsoft Networks Client for Microsoft Networks Novell Client for Windows “ Desciion Transmission Control Protacal/Intemet Protocol. The default ide area netotk pratacal that provides cormunicalion cross diverse inlerconnected netnotks.

15 Enter the user name and password of your ZyWALL account. Click Connect. ZyWALL USG 1000 Users Guide

Figure 259 Connect L2TP to ZyWALL Connect L2TP to ZyWALL User name: | Passuord | LL] Save ts use name and passer ft he folloming user: PEER PE EEE) Te) 16 A window appears while the user name and password are verified. 17 A ZyWALL-L2TP icon displays in your system tray. Double-click it to open a status screen. Figure 260 ZyWALL-L2TP System Tray Icon I 3:01PM 18 Click Details to see the address that you received is from the L2TP range you specified on the ZyWALL (192.168.10.10-192.168.10.20). Figure 261 ZyWALL-L2TP Status: Details 2 L2TP to ZyWALL Status General| Detais Propery Vahe WAN Mnipor (L2TF] Device Type pa Server ype FPP Transports TCPAP Authertication PAP IPSEC Encrypüon IPSec, ESP 3DES Compression {none) FPP mullink framing OI Server IP address 0000 ClentIP address 1921681012 19 Access a server or other network resource behind the ZyWALL to make sure your access works.

26.6.2 Configuring L2TP in Windows 2000

Windows 2000 does not support using pre-shared keys by default. Use the following procedures to edit the registry and then configure the computer to use the L2TP client.

26.6.2.1 Editing the Windows 2000 Registry

In Windows 2000, you need to create a registry entry and restart the computer to have it use pre-shared keys. ZyWALL USG 1000 Users Guide 361

1 Click Start > Run. Type regedit and click OK. Figure 262 Starting the Registry Editor Type the name of a program, Folder, document, or Internet resource, and Windows will open it for you. Open. [regedit x Ce] cms | some. 2 Click Registry > Export Registry File and save a backup copy of your registry. You can go back to using this backup if you misconfigure the registry settings. 3 Select HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Rasman\Parame ters. Figure 263 Registry Key Registry Editor Registry Edit View Favorites Help 5 © PolcyAgent La] [Name Type [Data =10/x

5 à MES | D key Can Raspti String Value FERA Mpaire Binary Value |-Cn Rdbss a redbool (1 Remote Copy Key Name: a RemoteRegEtry (n rESMeR ( RpcLocator LE 0 Rename 5 Enter ProhibitIpSec as the name. And make sure the Data displays as Os. ZyWALL USG 1000 Users Guide

After you have created the registry entry and restarted the computer, use these directions to configure an IPSec policy for the computer to use. 1 Click Start > Run. Type mmc and click OK. Figure 266 Run mmc CORRE “x Type the name of à program, folder, document, or Internet resource, and Windows will open it for you. Open: [mmc | Cancel Browse...

Figure 268 Add > IP Security Policy Management > Finish E L Select which this will manage “When is console is saved the location wi also be saved id/Remove Snap-in. [Add Standalone Snap-in Standalone | Extensions | Local computer ‘The computer this console is running on AAvalable Standalone Snapins Een teens deu Use this page to addorremer nn pes ne ° Snapins addedto: [F3 Cor. (@rasevcmegemn | Yanage domain po for another domain: ” (SG ras mn (Ares SretEteis € Anoihes x Group Palcy eme (ES Indesing Service prose) IP Secuit Poly Management Link to Web Address Local Users and Groups IG Performance Logs and Alerts [ef Removable Storage Management 1 Description: Intemet Protocol Secusy (IPSec) Adm L Desciplion— | bolcies for secure communication wäh Ad. FETE) 4 Right-click IP Security Policies on Local Machine and click Create IP Security Policy. Click Next in the welcome screen. Figure 269 Create IP Security Policy | Sonsce wndon Kb || D HE [fn Console Root oi x EEE CREMLEE Tice | Favontes [A Console Ro 14 1P Security Policies Manage IP flker lists end filter actions 2 AlTads + eu Wind from Here Refresh ET Tr | {Create an 1P Security Poly [ F 5 Name the IP security policy L2TP to ZyWALL, and click Next.

6 Clear the Activate the default response rule check box and click Next. Figure 271 IP Security Policy: Request for Secure Communication Seat PO zx Requests for Secure Communication Ë

The default response rule responds lo remote computers that request securl, hen no other rule applis. To communicate secureh, the computer must respond ta requests for secure communication. IT JÂciivaie the defaui response rule. 7 Leave the Edit Properties check box selected and click Finish. Figure 272 IP Security Policy: Completing the IP Security Policy Wizard LP Security Poiey Ward 1x] Completing the IP Security Poly Wizard You have successful completed specibing the properties For pour new IP securhy poly. To edit your IP security policy non, select the Edit properties check box, and then cck Fish. F Ed properties To close this wizard, cck Finish. Beck Caro ZyWALL USG 1000 Users Guide 365

8 Inthe properties dialog box, click Add > Next. Figure 273 IP Security Policy Properties > Add LL2TP ta ZyWALL Properties. ME: Fu srl HE {Welcome to the Create IP Security Rule Wizard d Security rules for communicating with other compute| {À secuïly rule govems how and when security is invoked based upon cilera, such as the source, destnalion, and type ofIP ali, in the security rules IP fier st DÉRRE secte coran coctin f scui can bat IP Fier List Lite Action TAuhenti| ae en à communication matches the cena in I <Dynamie> DECrS Security actions IP tumneing atibutes ‘Authenlication methods Fier actions To continue, click Next. Le —— Add Et. Bemve | pue. ce [Ne Cancel = SE 9 Select This rule does not specify a tunnel and click Next. Figure 274 IP Security Policy Properties: Tunnel Endpoint Rule Wizard 21x Tunnel Endpoint Th ue end he mag compte cet he Pat detnaion. ME

(sec 8 specified by ne secure rules IP Mer st. An IPSec tunnel allows packets lo averse à public or private intemmelwoik with the secury level of a direct, private connection between lo computers. Specify the tunnel endpoint for the IP security rule:

T° The tunnel endpoint is specified by this IP address: D . 0 . 0 . 0 < Back Nex> Cancel

10 Select AI network connections and click Next. ZyWALL USG 1000 Users Guide

The secuily rule must be applied o à network Iype. 11 Select Use this string to protect the key exchange (preshared key), type password in the text box, and click Next. Figure 276 IP Security Policy Properties: Authentication Method HP Security Policy Wizard Authentication Method Ta add muliple authenticaton methods, edit the secuity rule alter completing the IP secuity re wird 12 Click Add. ZyWALL USG 1000 Users Guide 367

Ifno IP fier in the following st matches your need, cick Add to create à new one. JP fier st: Name T Description: 1 CEE O AIICMP Trafic Matches al ICMP packets bet. O AIIP Trafic Matches a IP packetsfom Edt Bemove < Back Next» Cancel click Add. ‘An IP fiter list is composed of multiple fiters. In this way multiple subnets. IP ES SRCRRMERNOE Name: Feyvaut wap Dar EME Fiters T° Use Add Wizard Mirored] Description T Protocol Source Poit T Destination

13 Type ZyWALL WAN _IP in the Name field. Clear the Use Add Wizard check box and Figure 278 IP Security Policy Properties: IP Filter List > Add 14 Configure the following in the Addressing tab. Select My IP Address in the Source address drop-down list box. Select A specific IP Address in the Destination address drop-down list box and type the ZyWALL’s WAN IP address (172.23.37.205 in this example) in the IP Address field. Make certain the Mirrored. Also match packets with the exact opposite source and destination addresses check box is selected and click Apply. ZyWALL USG 1000 Users Guide

Figure 279 Filter Properties: Addressing Fier Properti [A specii IP Address 1 15 Configure the following in the Filter Properties window’s Protocol tab. Set the protocol type to UDP from port 1701. Select To any port. Click Apply, OK, and then Close. Figure 280 Filter Properties: Protocol Fier Properti 16 Select ZyWALL WAN_IP and click Next. ZyWALL USG 1000 Users Guide 369

Ifno IP fier in the following st matches your need, cick Add to create à new one. JP lite ist: Name [Description ] = a © AIICMP Trafic Matches al ICMP packets bel O ALP Trafic Metches al IP packet rom L Est © ZyWALL WAN_IP L Hemove < Back Nex> Cancel Figure 282 IP Security Policy Properties: IP Filter List

Ifno filer actions in the falowing Est matches your needs, click Add to create a new one. Select Use Add Wizard ta create à fier action. Fier Actions: F Use Add Wizard Name [Description ] _ a © Permit Pernd unsecured IP packets L © Request Securty (Dptional__Accepts unsecured commuri Est Glesueseut Amecueccommn | Remove < Back Nex> Cancel Figure 283 Console: L2TP to ZyWALL Assign 17 Select Require Security and click Next. Then click Finish and Close. 18 In the Console window, right-click L2TP to ZyWALL and select Assign. = Wréow He || D & GE =ID/x ln Console Root\IP Security Policies on Local Machine, |'acton Ven Envois || & + OlmiX#B ll s 2

After you have configured the IPSec policy, use these directions to create a network connection. 1 Click Start > Settings > Network and Dial-up connections > Make New Connection. In the wizard welcome screen, click Next. Figure 284 Start New Connection Wizard 2 Select Connect to a private network through the Internet and click Next. Figure 285 New Connection Wizard: Network Connection Type Network Connection Type You can choose the ype of netoik connection you nt lo create, based on your nelaik confguralion and pour networking needs. © Diak-up to private network Connect using my phone line (modem or ISDN]. © Dial-up to the Internet Connect ta the Intemet using my phone Ene (modem or ISDN). Feet a pate meta though he itenet Create à Virtual Private Network (VPN) connection or ‘tunnel’ through the Internet. (° Accept incoming connections Let other computers connect a mine by phone ine, the Intemet, or direct cable. °° Connect directly to another computer Connect using my serial parallel. ornfrared port.

Enter the domain name or WAN IP address configured as the My Address in the VPN gateway configuration that the ZyWALL is using for L2TP VPN. Click Next. ZyWALL USG 1000 Users Guide 371

Figure 286 New Connection Wizard: Destination Add Destination Address ‘What the name or address of he declination? Type the host name or IP address of the computer or network to which you are Snecis {Host name or IP address (such as microsoft com or 123.456 78): fra as ress 4 Select For all users and click Next. Figure 287 New Connection Wizard: Connection Ava ilability ÎNeinork Connection a Connection Availability Yau may make the new connection avalable to al users or just yourselr. Yau may make this connection avadlsble to al users, or keepit on far your oun use. À connection staredin your profile wlnat be available unless you are logged on. Cieate His connection: 6 [Éor alluserd C Onby for myself 5 Name the connection L2TP to ZyWALL and click Finish. Figure 288 New Connection Wizard: Naming the Connection MNenork Connection ed Completing the Network Connection Wizard _Iype the name you want to use for His connection: L2TPozwAL To create his connection and save ii the Network and Dislup Connections folder, click Fish. To edt his connection in the Network and Diatup Connections folder, select, cck Fle, andthen click Properties. TT Add a shotout to my desktop Beck Caro

6 Click Properties. (Username mmfAdrinnats Password: Connect _| Figure 290 Connect L2TP to ZyWALL: Security

F Require dats e none) F Agvanced (custom settings) Usingthese setings requires a knowledge of securiy protocos. ox | Canoë 7 Click Security and select Advanced (custom settings) and click Settings. 8 Select Optional encryption allowed (connect even if no encryption) and the Allow these protocols radio button. Select Unencrypted password (PAP) and clear all of the other check boxes. Click OK. Click Yes if a screen pops up. ZyWALL USG 1000 Users Guide

Figure 292 Connect L2TP to ZyWALL: Networking (M) Client for Microsot Netotks Novel Client for Windows {Components checked are used by this connection:

t L2TP to ZyWALL: Security > Advanced 9 Click Networking and select Layer 2 Tunneling Protocol (L2TP) from the drop-down list box. Click OK. 10 Enter your user name and password and click Connect. It may take up to one minute to establish the connection and register on the network.

Figure 293 Connect L2TP to ZyWALL Figure 293_ Connect L2TP to ZyWAL Username [L2TPtet Password: I Save Password Connect] Cancel [| Pioparies | Heb screen.

Figure 294 ZyWALL-L2TP System Tray Icon Figure 295 L2TP to ZyWALL Status: Details General Detaie | Propeït Value a Compression {none EE co LE Snnbaer 0000 Client IP address 1921681011 nm : s Close 11 AZyWALL-L2TP icon displays in your system tray. Double-click it to open a status 12 Click Details and scroll down to see the address that you received is from the L2TP range you specified on the ZyWALL (192.168.10.10-192.168.10.20). 13 Access a server or other network resource behind the ZyWALL to make sure your access works. ZyWALL USG 1000 Users Guide

Application Patrol This chapter describes how to use application patrol for the ZyWALL. It provides an overview first and then introduces the screens. See Section 5.4.13 on page 119 for related information on these screens.

27.1 Application Patrol Overview

Application patrol provides a convenient way to manage the use of various applications on the network. It manages general protocols (for example, http and ftp) and instant messenger (IM), peer-to-peer (P2P), Voice over IP (VoIP), and streaming (RSTP) applications. You can even control the use of a particular application’s individual features (like text messaging, voice, video conferencing, and file transfers). Application patrol also has powerful bandwidth management including traffic prioritization to enhance the performance of delay-sensitive applications like voice and video. EE The ZyWALL checks firewall rules before it checks application patrol rules for traffic going through the ZyWALL. If you want to use a service, make sure both the firewall and application patrol allow the service’s packets to go through the ZyWALL. Application patrol examines every TCP and UDP connection passing through the ZyWALL and identifies what application is using the connection. Then, you can specify, by application, whether or not the ZyWALL continues to route the connection.

27.2 Classification of Applications

There are two ways the ZyWALL can identify the application. The first approach is called auto. In this approach, the Zy WALL looks at the IP payload (OSI level-7) and attempts to match it with known patterns for specific applications. Usually, this occurs at the beginning of a connection, when the payload is more consistent across connections, and the ZyWALL examines several packets to make sure the match is correct. ZyWALL USG 1000 Users Guide 379

Chapter 27 Application Patrol

The ZyWALL allows the first eight packets to go through the firewall, regardless of the application patrol policy for the application. The ZyWALL examines these first eight packets to identify the application. The second approach is called service ports. In this approach, the ZyWALL only uses OSI level-3 information, such as IP address and port, to identify what application is using the connection. This approach is available in case the ZyWALL identifies a lot of “false positives” for a particular application.

27.3 Configurable Application Policies

The ZyWALL has policies for individual applications. For each policy, you can specify the default action the ZyWALL takes once it identifies one of the service’s connections. + Forward - the ZyWALL routes the packets for this application. + Drop - the ZyWALL does not route the packets for this application, and it does not notify the client of this decision. + Reject - the ZyWALL does not route the packets for this application, and it notifies the client of this decision. You can also specify custom policies that have the ZyWALL forward, drop, or reject a service’s connections based on criteria that you specify (like the source zone, destination zone, original destination port of the connection, schedule, user, source, and destination information). Your custom policies take priority over the policy’s default settings.

27.4 Bandwidth Management

When you allow an application, you can restrict the bandwidth it uses or even the bandwidth that particular features in the application (like voice, video, or file sharing) use. This restriction may be ineffective in certain cases, however, such as using MSN to send files via P2P. The application patrol bandwidth management is more flexible and powerful than the bandwidth management in policy routes. Application patrol controls TCP and UDP traffic. Use policy routes to manage other types of traffic (like ICMP). Bandwidth management in policy routes has priority over application patrol bandwidth management. It is recommended to use application patrol bandwidth management for TCP and UDP traffic and remove it from the policy routes.

Chapter 27 Application Patrol

27.41 Connection and Packet Directions

Application patrol looks at the connection direction, that is from which zone the connection was initiated and to which zone the connection is going. À connection has outbound and inbound packet flows. The ZyWALL controls the bandwidth of traffic of each flow as it is going out through an interface or VPN tunnel. + The outbound traffic flows from the connection initiator to the connection responder. + The inbound traffic flows from the connection responder to the connection initiator. For example, a LAN to WAN connection is initiated from the LAN and goes to the WAN. + Outbound traffic goes from a LAN zone device to a WAN zone device. Bandwidth management is applied before sending the packets out a WAN zone interface on the ZyWALL. +_Inbound traffic comes back from the WAN zone device to the LAN zone device. Bandwidth management is applied before sending the traffic out a LAN zone interface. Figure 296 LAN to WAN Connection and Packet Directions Connection "SRÈ= Inbound

27.4.2 Outbound and Inbound Bandwidth Limits

You can limit an application’s outbound or inbound bandwidth. This limit keeps the traffic from using up too much of the out-going interface’s bandwidth. This way you can make sure there is bandwidth for other applications. When you apply a bandwidth limit to outbound or inbound traffic, each member of the out-going zone can send up to the limit. Take a LAN to WAN policy for example. + Outbound traffic is limited to 200 kbps. The connection initiator is on the LAN so outbound means the traffic traveling from the LAN to the WAN. Each of the WAN zone’s two interfaces can send the limit of 200 kbps of traffic. +_Inbound traffic is limited to 500 kbs. The connection initiator is on the LAN so inbound means the traffic traveling from the WAN to the LAN. ZyWALL USG 1000 Users Guide 381

Chapter 27 Application Patrol

The ZyWALL gives bandwidth to higher-priority traffic first, until it reaches its configured bandwidth rate. Then lower-priority traffic gets bandwidth. The ZyWALL uses a fairness-based (round-robin) scheduler to divide bandwidth among traffic flows with the same priority. The ZyWALL automatically treats traffic with bandwidth management disabled as priority 7 (the lowest priority).

27.44 Maximize Bandwidth Usage

Maximize bandwidth usage allows applications with maximize bandwidth usage enabled to “borrow” any unused bandwidth on the out-going interface. After each application gets its configured bandwidth rate, the ZyWALL uses the fairness- based scheduler to divide any unused bandwidth on the out-going interface amongst applications that need more bandwidth and have maximize bandwidth usage enabled. Unused bandwidth is divided equally. Higher priority traffic does not get a larger portion of the unused bandwidth.

This section shows how bandwidth management behaves with various settings. For example, you configure DMZ to WAN policies for FTP servers A and B. Each server tries to send 1000 kbps, but the WAN is set to a maximum outgoing speed of 1000 kbps. You configure policy A for server As traffic and policy B for server B’s traffic. ZyWALL USG 1000 Users Guide

Chapter 27 Application Patrol

In the following table the configured rates total less than the available bandwidth and maximize bandwidth usage is disabled, both servers get their configured rate. Table 108 Configured Rate Effect POLICY | CONFIGURED RATE | MAX. B. U. | PRIORITY | ACTUAL RATE A 300 kbps No 1 300 kbps B 200 kbps No 1 200 kbps

27.4.5.2 Priority Effect

Here the configured rates total more than the available bandwidth. Because server A has higher priority, it gets up to it’s configured rate (800 kbps), leaving only 200 kbps that server B can use. Table 109 Priority Effect POLICY | CONFIGURED RATE | MAX. B. U. | PRIORITY | ACTUAL RATE A 800 kbps Yes 1 800 kbps B 1000 kbps Yes 2 200 kbps

27.4.5.3 Maximize Bandwidth Usage Effect

With maximize bandwidth usage enabled, after each server gets its configured rate, the rest of the available bandwidth is divided equally between the two. So server A gets its configured rate of 300 kbps and server B gets its configured rate of 200 kbps. Then the ZyWALL divides the remaining bandwidth (1000 - 500 = 500) equally between the two (500 / 2 = 250 kbps for each). The priority has no effect on how much of the unused bandwidth each server gets. So server A gets its configured rate of 300 kbps plus 250 kbps for a total of 550 kbps. Server B gets its configured rate of 200 kbps plus 250 kbps for a total of 450 kbps. Table 110 Maximize Bandwidth Usage Effect POLICY | CONFIGURED RATE | MAX. B. U. | PRIORITY | ACTUAL RATE A 300 kbps Yes 1 550 kbps B 200 kbps Yes 2 450 kbps ZyWALL USG 1000 Users Guide 383

Chapter 27 Application Patrol

27.4.5.4 Priority and Over Allotment of Bandwidth Effect

Server A has a configured rate that equals the total amount of available bandwidth and a higher priority. You should regard extreme over allotment of traffic with different priorities (as shown here) as a configuration error. Even though the ZyWALL still attempts to let all traffic get through and not be lost, regardless of its priority, server B gets almost no bandwidth with this configuration. Table 111 Priority and Over Allotment of Bandwidth Effect POLICY | CONFIGURED RATE | MAX. B. U. | PRIORITY | ACTUAL RATE A 1000 kbps Yes 1 999 kbps B 1000 kbps Yes 2 1 kbps

Bandwidth management is very useful when applications are competing for limited bandwidth. For example, say you have a WAN zone interface connected to an ADSL device with a 8 Mbps downstream and 1 Mbps upstream ADSL connection. The following sections give some simplified examples of using application patrol policies to manage applications competing for that 1 Mbps of upstream bandwidth. Here is an overview of what the rules need to accomplish. See the following sections for more details. + SIP traffic from VIP users must get through with the least possible delay regardless of if it is an outgoing call or an incoming call. The VIP users must be able to make and receive SIP calls no matter which interface they are connected to. + HTTP traffic needs to be given priority over FTP traffic. + FTP traffic from the WAN to the DMZ must be limited so it does not interfere with SIP and HTTP traffic. + FTP traffic from the LAN to the DMZ can use more bandwidth since the interfaces support up to 1 Gbps connections, but it must be the lowest priority and limited so it does not interfere with SIP and HTTP traffic. ZyWALL USG 1000 Users Guide

Chapter 27 Application Patrol

HTTP: Any to WAN " N

Use the interface screens to set the WAN zone interface’s upstream bandwidth to be equal to (or slightly less than) what the connected device can support. This example uses 1000 Kbps.

27.5.2 SIP Any to WAN Bandwidth Management Example

+ Manage SIP traffic going to the WAN zone from a VIP user on the LAN or DMZ. + Outbound traffic (to the WAN from the LAN and DMZ) is limited to 200 kbps. The ZyWALL applies this limit before sending the traffic to the WAN. *_Inbound traffic (to the LAN and DMZ from the WAN) is also limited to 200 kbps. The ZyWALL applies this limit before sending the traffic to LAN or DMZ. + Highest priority (1). Set policies for other applications to lower priorities so the SIP traffic always gets the best treatment. + Enable maximize bandwidth usage so the SIP traffic can borrow unused bandwidth. ZyWALL USG 1000 Users Guide 385

Chapter 27 Application Patrol

You also create a policy for calls coming in from the SIP server on the WAN. It is the same as the SIP Any to WAN policy, but with the directions reversed (WAN to Any instead of Any to WAN).

27.5.4 HTTP Any to WAN Bandwidth Management Example

*_Inbound traffic gets more bandwidth as the local users will probably download more than they upload (and the ADSL connection supports this). + Second highest priority (2). Set policies for other applications (except SIP) to lower priorities so the local users’ HTTP traffic gets sent before non-SIP traffic. + Enable maximize bandwidth usage so the HTTP traffic can borrow unused bandwidth. Figure 301 HTTP Any to WAN Bandwidth Management Example Outbound: 200 kbps

27.5.5 FTP WAN to DMZ Bandwidth Management Example

+ ADSL supports more downstream than upstream so you allow remote users 300 kbps for uploads to the DMZ FTP server (outbound) but only 100 kbps for downloads (inbound). 386 ZyWALL USG 1000 Users Guide

Chapter 27 Application Patrol

+ Third highest priority (3). + Disable maximize bandwidth usage since you do not want to give FTP more bandwidth. Figure 302 FTP WAN to DMZ Bandwidth Management Example Outbound: 300 kbps WAN Internet )

+ The LAN and DMZ zone interfaces are connected to Ethernet networks (not an ADSL device) so you limit both outbound and inbound traffic to 50 Mbps. + Fourth highest priority (4). + Disable maximize bandwidth usage since you do not want to give FTP more bandwidth. Figure 303 FTP LAN to DMZ Bandwidth Management Example Inbound: 50 Mbps Outbound: 50 Mbps ZyWALL USG 1000 Users Guide 387

Chapter 27 Application Patrol

27.6 Other Applications

Sometimes, the ZyWALL cannot identify the application. For example, the application might be a new application, or the packets might arrive out of sequence. (The ZyWALL does not reorder packets when identifying the application.) In these cases, you can still provide a default rule for the ZyWALL to follow. You can use source zone, destination zone, destination port, schedule, user, source, and destination information as criteria to create a sequence of specific conditions, similar to the sequence of rules used by firewalls, to specify what the ZyWALL should do more precisely. You can also control the bandwidth used by these other applications.

27.7 Application Patrol Screens

Use the General summary screen to enable and disable application patrol. Use the Common, Instant Messenger, Peer to Peer, VoIP, and Streaming screens to look at the applications the ZyWALL can recognize, and review the settings for each one. You can also enable and disable the rules for each application and specify the default and custom policies for each application. The Other screen controls what the ZyWALL does when it does not recognize the application, and it identifies the conditions that refine this. It also lets you open the Other Configuration Add/Edit screen to create new conditions or edit existing ones. Use the Statistics screen to see a bandwidth usage graph and statistics for each protocol.

27.8 Application Patrol General

Use this screen to enable and disable application patrol. It also lists the registration status and details about the signature set the ZyWALL is using. You must register for the IDP/AppPatrol signature service (at least the trial) before you can use it. See Chapter 8 on page 165 for how to register. Click AppPatrol to open the following screen.

Chapter 27 Application Patrol

Figure 304 AppPatrol > General General Setup FT Enable BwM Registration FT Enable Application Patrol BWM Global Setting Registration Status: Not Licensed Registration Type: None Apply New Registration Signature Information Current Version: 2.017 Released Date: 2007/04/20 14:22:51 Update Signatures Appiy Reset The following table describes the labels in this screen. See Section 27.9.1 on page 391 for more information as well. Table 112 AppPatrol > General LABEL DESCRIPTION Enable Select this check box to turn on application patrol. Application Patrol Enable BWM This is a global setting for enabling or disabling bandwidth management on the ZyWALL. You must enable this setting to have individual policy routes or application patrol policies apply bandwidth management. This same setting also appears in the Network > Routing > Policy Route screen. Enabling or disabling it in one screen also enables or disables it in the other screen. Registration The following fields display information about the current state of your subscription for IDP/application patrol signatures. Registration Status This field displays whether a service is activated (Licensed) or not (Not Licensed) or expired (Expired). Registration This field displays whether you applied for a trial application (Trial) or registered a Registration Type service with your iCard's PIN number (Standard). None displays when the service is not activated. Apply new This link appears if you have not registered for the service or only have the trial registration. Click this link to go to the screen where you can register for the service. Signature The following fields display information on the current signature set that the Information ZyWALL is using. Current This field displays the IDP signature and anomaly rule set version number. This Version number gets larger as the set is enhanced. Released This field displays the date and time the set was released. Date Update Click this link to go to the screen you can use to download signatures from the Signatures update server. ZyWALL USG 1000 Users Guide

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Table 112 AppPatrol > General (continued) LABEL DESCRIPTION Apply Click Apply to save your changes back to the ZyWALL. Reset Click Reset to begin configuring this screen afresh.

27.9 Application Patrol Applications

Use the application patrol Common, Instant Messenger, Peer to Peer, VoIP, or Streaming screen to manage traffic of individual applications. Use the Common screen (shown here as an example) to manage traffic of the most commonly used web, file transfer and e-mail protocols. Click AppPatrol > Common to open the following screen. Figure 305 AppPatrol > Common Configuration ou 8 w Nm Common RS TS lodify. forward ew novell-groupwise forward CT A forward ew forward ew forward CEA forward w Appiy Reset The following table describes the labels in this screen. See Section 27.9.1 on page 391 for more information as well. Table 113 AppPatrol > Common LABEL DESCRIPTION # This field is a sequential value, and it is not associated with a specific application. Service This field displays the name of the application. Default Access This field displays what the ZyWALL does with packets for this application. Choices are: forward, drop, and reject. Modify This column provides icons to activate and deactivate each application and to edit the settings for each one. To activate or deactivate patrol for an application, click the Active icon for the corresponding application. Make sure you click Apply to save and apply the change. To edit the settings for an application, click the Edit icon next to the application. The Configuration Edit screen appears. Apply Click Apply to save your changes back to the ZyWALL. Reset Click Reset to begin configuring this screen afresh. ZyWALL USG 1000 Users Guide

Chapter 27 Application Patrol

The following table describes the labels in this screen. Table 114 Application Edit LABEL DESCRIPTION Service Enable Select this check box to turn on patrol for this application. Service Service Identification Name This field displays the name of the application. Classification | Specify how the ZyWALL should identify this application. Choices are: Auto - the ZyWALL identifies this application by matching the IP payload with the application's pattern(s). Service Ports - the ZyWALL identifies this application by looking at the destination port in the IP header. Service Port | This is available if the Classification is Service Ports. You can view and edit the ports used to identify this application. Add icon When the Classification is Service Ports, this column provides icons to add and remove port numbers used to identify the application. Click Add add a port number. Type the destination port number in the Service Port field. Click Remove to delete a port number. The web configurator confirms that you want to delete the port number before doing so. Policy This table lists the policies configured for this application. ZyWALL USG 1000 Users Guide 391

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Table 114 Application Edit (continued) LABEL DESCRIPTION # This field is a sequential value, and it is not associated with a specific condition. Note: The ZyWALL checks conditions in the order they appear in the list. While this sequence does not affect the functionality, you might improve the performance of the ZyWALL by putting more common conditions at the top of the list. Port This field displays the specific port number to which this policy applies. Schedule This is the schedule that defines when the policy applies. any means the policy is active at all times if enabled. User This is the user name or user group to which the policy applies. If any displays, the policy applies to all users. From This is the source zone of the traffic to which this policy applies. To This is the destination zone of the traffic to which this policy applies. Source This is the source address or address group for whom this policy applies. lf any displays, the policy is effective for every source. Destination This is the destination address or address group for whom this policy applies. If any displays, the policy is effective for every destination. Access This field displays what the ZyWALL does with packets for this application that match this policy. forward - the ZyWALL routes the packets for this application. Drop - the ZyWALL does not route the packets for this application and does not notify the client of its decision. Reject - the ZyWALL does not route the packets for this application and notifies the client of its decision. BWM These fields show the amount of bandwidth the application's traffic that matches the policy can use. These fields only apply when Access is set to forward. In - This is how much inbound bandwidth, in kilobits per second, this policy allows the application to use. Inbound refers to the traffic the ZyWALL sends to a connection's initiator. lf no displays here, this policy does not apply bandwidth management for the application's incoming traffic. Out - This is how much outbound bandwidth, in kilobits per second, this policy allows the application to use. Outbound refers to the traffic the ZyWALL sends out from a connection's initiator. If no displays here, this policy does not apply bandwidth management for the application's outgoing traffic. Pri - This is the priority for this application's traffic that matches this policy. The smaller the number, the higher the priority. The traffic of an application with higher priority is given bandwidth before traffic of an application with lower priority. The ZyWALL ignores this number if the incoming and outgoing limits are both set to O. In this case the traffic is automatically treated as being set to the lowest priority (7) regardiess of this field's configuration. Log This field shows whether the ZyWALL generates a log (log), a log and alert (log alert) or neither (no) when the application's traffic matches this policy. ZyWALL USG 1000 Users Guide

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Table 114 Application Edit (continued) LABEL DESCRIPTION Add icon Click the Add icon in the heading row to add a new first entry. The Active icon displays whether the entry is enabled or not. Click the Active icon to activate or deactivate the entry. Make sure you click Apply to save and apply the change. Click the Edit icon to go to the screen where you can edit the entry. Click the Add icon in an entry to add a new entry below the current entry. Click the Remove icon to delete an existing entry from the ZyWALL. À window displays asking you to confirm that you want to delete the entry. To move an entry up or down in the list, click on the Move to N icon next to the entry, and type the line number (# field) of where you want to move the entry. The # field is updated accordingly. The ordering of the entries is important as they are applied in order of their numbering. OK Click OK to save your changes back to the ZyWALL. Cancel Click Cancel to exit this screen without saving your changes.

27.9.2 Application Patrol Policy Edit

The Application Policy Edit screen allows you to edit a group of settings for an application. To access this screen, go to the application patrol Common, Instant Messenger, Peer to Peer, VoIP, or Streaming screen and click an applications Edit icon. Then click the Add icon or an Edit icon in the Policy table. The screen displayed here is for the MSN instant messenger service. Figure 307 Application Policy Edit Configuration M Enable Policy Port Q {Q : any) Schedule any gl User any A From any = To any Source any o Destination en x Access forward xl Action Block MLogin Mmessage M Audio Mvideo [M File-Transfer Bandwidth Management Inbound: [0 kbps Outbound: [D kbps (0 : disabled) priori FT Maximize Bandwidth Usage Log CE OK | Cancel The following table describes the labels in this screen. Table 115 Application Policy Edit LABEL DESCRIPTION Enable Policy Select this check box to turn on this policy for the application. Port Use this field to specify a specific port number to which to apply this policy. Type zero, if this policy applies for every port number. ZyWALL USG 1000 Users Guide 393

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Table 115 Application Policy Edit (continued) LABEL DESCRIPTION Schedule Select a schedule that defines when the policy applies or select Create Object to configure a new one (see Chapter 37 on page 527 for details). Otherwise, select none to make the policy always effective. User Select a user name or user group to which to apply the policy. Select Create Object to configure a new user account (see Section 34.2.1 on page 506 for details). Select any to apply the policy for every user. From Select the source zone of the traffic to which this policy applies.

Select the destination zone of the traffic to which this policy applies. Source Select a source address or address group for whom this policy applies. Select Create Object to configure a new one. Select any if the policy is effective for every source. Destination Select a destination address or address group for whom this policy applies. Select Create Object to configure a new one. Select any if the policy is effective for every destination. Access This field controls what the ZyWALL does with packets for this application that match this policy. Choices are: forward - the ZyWALL routes the packets for this application. Drop - the ZyWALL does not route the packets for this application and does not notify the client of its decision. Reject - the ZyWALL does not route the packets for this application and notifies the client of its decision. Action Block For some applications, you can select individual uses of the application that the policy will have the ZyWALL block. These fields only apply when Access is set to forward. Login - Select this option to block users from logging in to a server for this application. Message - Select this option to block users from sending or receiving instant messages. Audio - Select this option to block users from sending or receiving audio traffic. Video - Select this option to block users from sending or receiving video traffic. File Transfer - Select this option to block users from sending or receiving files. Bandwidth Management Configure these fields to set the amount of bandwidth the application can use. These fields only apply when Access is set to forward. You must also enable bandwidth management in the main application patrol screen (AppPatrol > General) in order to apply bandwidth shaping. Inbound kbps Type how much inbound bandwidth, in kilobits per second, this policy allows the application to use. Inbound refers to the traffic the ZyWALL sends to a connection's initiator. If you enter 0 here, this policy does not apply bandwidth management for the application's traffic that the ZyWALL sends to the initiator. Traffic with bandwidth management disabled (inbound and outbound are both set to 0) is automatically treated as the lowest priority (7). Ifthe sum of the bandwidths for routes using the same next hop is higher than the actual transmission speed, lower priority traffic may not be sent if higher priority traffic uses all of the actual bandwidth. ZyWALL USG 1000 Users Guide

Chapter 27 Application Patrol

Table 115 Application Policy Edit (continued) LABEL DESCRIPTION Outbound Type how much outbound bandwidth, in kilobits per second, this policy allows the kbps application to use. Outbound refers to the traffic the ZyYWALL sends out from a connection's initiator. If you enter 0 here, this policy does not apply bandwidth management for the application's traffic that the ZyWALL sends out from the initiator. Traffic with bandwidth management disabled (inbound and outbound are both set to 0) is automatically treated as the lowest priority (7). Ifthe sum of the bandwidths for routes using the same next hop is higher than the actual transmission speed, lower priority traffic may not be sent if higher priority traffic uses all of the actual bandwidth. Priority Enter a number between 1 and 7 to set the priority for this application's traffic that matches this policy. The smaller the number, the higher the priority. The ZyWALL gives traffic of an application with higher priority bandwidth before traffic of an application with lower priority. The ZyWALL uses a fairness-based (round-robin) scheduler to divide bandwidth between applications with the same priority. The number in this field is ignored if the incoming and outgoing limits are both set to

0. In this case the traffic is automatically treated as being set to the lowest priority

(7) regardiess of this field's configuration. Maximize Enable maximize bandwidth usage to let the traffic matching this policy “borrow” Bandwidth any unused bandwidth on the out-going interface. sage After each application gets its configured bandwidth rate, the ZyWALL uses the fairness- based scheduler to divide any unused bandwidth on the out-going interface amongst applications that need more bandwidth and have maximize bandwidth usage enabled. Log Select whether to have the ZyWALL generate a log (log), log and alert (log alert) or neither (no) when the application's traffic matches this policy. See Chapter 46 on page 625 for more on logs. OK Click OK to save your changes back to the ZyWALL. Cancel Click Cancel to exit this screen without saving your changes.

27.10 Other Protocol Screen

The Other Protocol screen controls the default policy for TCP and UDP traffic that the ZyWALL cannot identify. In other words, you can control what the ZyWALL does when it does not recognize the application. This screen also allows you to add, edit, and remove conditions to this default policy. Click AppPatrol > Other to open the Other Protocol screen. Figure 308 AppPatrol > Other Configuration BR EC NC ES ES ES CT CN NE ES EN any any any any any any no w Default 0 any forward no/no/1 Des] Jr] ZyWALL USG 1000 Users Guide 395

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The following table describes the labels in this screen. See Section 27.10.1 on page 397 for more information as well. Table 116 AppPatrol > Other LABEL DESCRIPTION Policy This table lists the policies configured for traffic which does not match an application.

This field is a sequential value, and it is not associated with a specific condition. Note: The ZyWALL checks conditions in the order they appear in the list. While this sequence does not affect the functionality, you might improve the performance of the ZyWALL by putting more common conditions at the top of the list. Port This field displays the specific port number to which this policy applies. Schedule This is the schedule that defines when the policy applies. any means the policy always applies. User This is the user name or user group to which the policy applies. If any displays, the policy applies to all users. From This is the source zone of the traffic to which this policy applies.

This is the destination zone of the traffic to which this policy applies. Source This is the source address or address group for whom this policy applies. lf any displays, the policy is effective for every source. Destination This is the destination address or address group for whom this policy applies. If any displays, the policy is effective for every destination. Protocol This is the protocol of the traffic to which this policy applies. Access This field displays what the ZyWALL does with packets that match this policy. forward - the ZyWALL routes the packets. Drop - the ZyWALL does not route the packets and does not notify the client of its decision. Reject - the ZyWALL does not route the packets and notifies the client of its decision. BWM These fields show the amount of bandwidth the traffic can use. These fields only apply when Access is set to forward. In - This is how much inbound bandwidth, in kilobits per second, this policy allows the matching traffic to use. Inbound refers to the traffic the ZyWALL sends to a connection's initiator. If no displays here, this policy does not apply bandwidth management for the inbound traffic. Out - This is how much outgoing bandwidth, in kilobits per second, this policy allows the matching traffic to use. Outbound refers to the traffic the ZyWALL sends out from a connection's initiator. If no displays here, this policy does not apply bandwidth management for the outbound traffic. Pri - This is the priority for the traffic that matches this policy. The smaller the number, the higher the priority. Traffic with a higher priority is given bandwidth before traffic with a lower priority. The ZyWALL ignores this number if the incoming and outgoing limits are both set to 0. In this case the traffic is automatically treated as being set to the lowest priority (7) regardless of this field's configuration. Log Select whether to have the ZyWALL generate a log (log), log and alert (log alert) or neither (no) when traffic matches this policy. See Chapter 46 on page 625 for more on logs. ZyWALL USG 1000 Users Guide

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Table 116 AppPatrol > Other (continued) LABEL DESCRIPTION Add icon Click the Add icon in the heading row to add a new first entry. The Active icon displays whether the entry is enabled or not. Click the Active icon to activate or deactivate the entry. Make sure you click Apply to save and apply the change. Click the Edit icon to go to the screen where you can edit the entry. Click the Add icon in an entry to add a new entry below the current entry. Click the Remove icon to delete an existing entry from the ZyWALL. À window displays asking you to confirm that you want to delete the entry. To move an entry up or down in the list, click on the Move to N icon next to the entry, and type the line number (# field) of where you want to move the entry. The # field is updated accordingly. The ordering of the entries is important as they are applied in order of their numbering. Apply Click Apply to save your changes back to the ZyWALL. Reset Click Reset to begin configuring this screen afresh.

27.10.1 Other Configuration Add/Edit

The Other Configuration Add/Edit screen allows you to create a new condition or edit an existing one. To access this screen, go to the Other Protocol screen (see Section 27.10 on page 395), and click either the Add icon or an Edit icon. Figure 309 AppPatrol > Other > Edit Configuration F Enable Port PE (any Schedule eny E User any El From ea | Source any * Destination any * Protacol [rc x] Access Forward +] Bandwidth Management Inbound:P kbps Outbound:® | kbps (0 : disabled) Priority] F Maximize Bandwidth Usage Log no LA _w | Cancel The following table describes the labels in this screen. Table 117 AppPatrol > Other > Edit LABEL DESCRIPTION Enable Select this check box to turn on this policy. Port Use this field to specify a specific port number to which to apply this policy. Type zero, if this policy applies for every port number. ZyWALL USG 1000 Users Guide 397

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Table 117 AppPatrol > Other > Edit (continued) LABEL DESCRIPTION Schedule Select a schedule that defines when the policy applies or select Create Object to configure a new one (see Chapter 37 on page 527 for details). Otherwise, select any to make the policy always effective. User Select a user name or user group to which to apply the policy. Select Create Object to configure a new user account (see Section 34.2.1 on page 506 for details). Select any to apply the policy for every user. From Select the source zone of the traffic to which this policy applies.

Select the destination zone of the traffic to which this policy applies. Source Select a source address or address group for whom this policy applies. Select Create Object to configure a new one. Select any if the policy is effective for every source. Destination Select a destination address or address group for whom this policy applies. Select Create Object to configure a new one. Select any if the policy is effective for every destination. Protocol Select the protocol for which this condition applies. Choices are: TCP and UDP. Select any to apply the policy to both TCP and UDP traffic. Access This field controls what the ZyWALL does with packets that match this policy. Choices are: forward - the ZyWALL routes the packets. Drop - the ZyWALL does not route the packets and does not notify the client of its decision. Reject - the ZyWALL does not route the packets and notifies the client of its decision. Bandwidth Management Configure these fields to set the amount of bandwidth the application can use. These fields only apply when Access is set to forward. Inbound kbps Type how much inbound bandwidth, in kilobits per second, this policy allows the traffic to use. Inbound refers to the traffic the ZyWALL sends to a connection's initiator. If you enter 0 here, this policy does not apply bandwidth management for the matching traffic that the ZyWALL sends to the initiator. Traffic with bandwidth management disabled (inbound and outbound are both set to 0) is automatically treated as the lowest priority (7). Ifthe sum of the bandwidths for routes using the same next hop is higher than the actual transmission speed, lower priority traffic may not be sent if higher priority traffic uses all of the actual bandwidth. Outbound kbps Type how much outbound bandwidth, in kilobits per second, this policy allows the traffic to use. Outbound refers to the traffic the ZyWALL sends out from a connection's initiator. If you enter 0 here, this policy does not apply bandwidth management for the matching traffic that the ZyWALL sends out from the initiator. Traffic with bandwidth management disabled (inbound and outbound are both set to 0) is automatically treated as the lowest priority (7). Ifthe sum of the bandwidths for routes using the same next hop is higher than the actual transmission speed, lower priority traffic may not be sent if higher priority traffic uses all of the actual bandwidth. ZyWALL USG 1000 Users Guide

Chapter 27 Application Patrol

Table 117 AppPatrol > Other > Edit (continued) LABEL DESCRIPTION Priority Enter a number between 1 and 7 to set the priority for traffic that matches this policy. The smaller the number, the higher the priority. Traffic with a higher priority is given bandwidth before traffic with a lower priority. The ZyWALL uses a fairness-based (round-robin) scheduler to divide bandwidth between traffic flows with the same priority. The number in this field is ignored if the incoming and outgoing limits are both set to

0. In this case the traffic is automatically treated as being set to the lowest priority

(7) regardiess of this field's configuration. Maximize Enable maximize bandwidth usage to let the traffic matching this policy “borrow” Bandwidth any unused bandwidth on the out-going interface. Usage After each application or type of traffic gets its configured bandwidth rate, the ZyWALL uses the fairness- based scheduler to divide any unused bandwidth on the out-going interface amongst applications and traffic types that need more bandwidth and have maximize bandwidth usage enabled. Log This field controls what kind of record the ZyWALL creates when traffic matches this policy. Please see Chapter 46 on page 625 for more information. no - the ZyWALL does not record anything log - the ZyWALL creates a record in the log log alert - the ZyWALL creates an alert OK Click OK to save your changes back to the ZyWALL. Cancel Click Cancel to exit this screen without saving your changes.

27.11 Application Patrol Statistics

This screen displays a bandwidth usage graph and statistics for selected protocols. Click AppPatrol > Statistics to open the following screen.

27.11.14 Application Patrol Statistics: General Setup

Use the top of the AppPatrol > Statistics screen to configure what to display. Figure 310 AppPatrol > Statistics: General Setup

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The following table describes the labels in this screen. Table 118 AppPatrol > Statistics: General Setup LABEL DESCRIPTION Refresh Interval | Select how often you want the statistics display to update. Display Select the protocols for which to display statistics. Protocols Select All selects all of the protocols. Clear All clears all of the protocols. Click Expand to display individual protocols. Collapse hides them. Statistics for the selected protocols display after you click Apply.

27.11.2 Application Patrol Statistics: Bandwidth Statistics

The middle of the AppPatrol > Statistics screen displays a bandwidth usage line graph for the selected protocols. Figure 311 AppPatrol > Statistics: Bandwidth Statistics Bandwidth Statistics E ——Inbound —---Outbound Last Update: 2007-04-06 08:36:59

; fl Loir ñ ! 4 | 5 “0 15 2 2% 3 3% 40 45 50 -55 Minuteel Mother msn mrtsp msip sntp pop3 CE http mkuro Bbittorrent eDonkey yahoo + The y-axis represents the amount of bandwidth used. + The x-axis shows the time period over which the bandwidth usage occurred. + A solid line represents a protocol’s incoming bandwidth usage. This is the protocol’s traffic that the ZyWALL sends to the initiator of the connection. + A dotted line represents a protocol’s outgoing bandwidth usage. This is the protocol’s traffic that the ZyWALL sends out from the initiator of the connection. + Different colors represent different protocols.

27.11.3 Application Patrol Statistics: Protocol Statistics

The bottom of the AppPatrol > Statistics screen displays statistics for each of the selected protocols. 400 ZYWALL USG 1000 Users Guide

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The following table describes the labels in this screen. Table 119 AppPatrol > Statistics: Protocol Statistics LABEL DESCRIPTION Service This is the protocol. Click the expand icon (+) to display the statistics for each of a protocol's rules. Click the close icon (-) to hide the statistics for each of a protocol's rules. Forwarded Data | This is how much of the application's traffic the ZyWALL has sent (in kilobytes). (KB) Dropped Data This is how much of the application's traffic the ZyWALL has discarded without (KB) notifying the client (in kilobytes). This traffic was dropped because it matched an application policy set to “drop”. Rejected Data This is how much of the application's traffic the ZyWALL has discarded and notified (KB) the client that the traffic was rejected (in kilobytes). This traffic was rejected because it matched an application policy set to “reject”. Matched Auto This is how much of the application's traffic the ZyWALL identified by examining the Connection IP payload. Matched Service | This is how much of the application's traffic the ZyWALL identified by examining Ports Connection | OSI level-3 information such as IP addresses and port numbers. Rule This is a protocol's rule. Inbound This is the incoming bandwidth usage for traffic that matched this protocol rule, in Kbps kilobits per second. This is the protocol's traffic that the ZyWALL sends to the initiator of the connection. So for a connection initiated from the LAN to the WAN, the traffic sent from the WAN to the LAN is the inbound traffic. Outbound This is the outgoing bandwidth usage for traffic that matched this protocol rule, in Kbps kilobits per second. This is the protocol's traffic that the ZyWALL sends out from the initiator of the connection. So for a connection initiated from the LAN to the WAN, the traffic sent from the LAN to the WAN is the outbound traffic. ZyWALL USG 1000 Users Guide 401

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Table 119 AppPatrol > Statistics: Protocol Statistics (continued) LABEL DESCRIPTION Forwarded This is how much of the application's traffic the ZyWALL has sent (in kilobytes). Data (KB) Dropped This is how much of the application's traffic the ZyWALL has discarded without Data (KB) notifying the client (in kilobytes). This traffic was dropped because it matched a policy set to “drop”. Rejected This is how much of the application's traffic the ZyWALL has discarded and notified Data (KB) the client that the traffic was rejected (in kilobytes). This traffic was rejected because it matched a policy set to “reject”. ZyWALL USG 1000 Users Guide

Anti-Virus This chapter introduces and shows you how to configure the anti-virus scanner. See Section

5.4.14 on page 120 for related information on these screens.

28.1 Anti-Virus Overview

À computer virus is a small program designed to corrupt and/or alter the operation of other legitimate programs. À worm is a self-replicating virus that resides in active memory and duplicates itself. The effect of a virus attack varies from doing so little damage that you are unaware your computer is infected to wiping out the entire contents of a hard drive to rendering your computer inoperable.

28.1.1 Types of Computer Viruses

The following table describes some of the common computer viruses. Table 120 Common Computer Virus Types TYPE DESCRIPTION File Infector This is a small program that embeds itself in a legitimate program. A file infector is able to copy and attach itself to other programs that are executed on an infected computer. Boot Sector Virus | This type of virus infects the area of a hard drive that a computer reads and executes during startup. The virus causes computer crashes and to some extend renders the infected computer inoperable. Macro Virus Macro viruses or Macros are small programs that are created to perform repetitive actions. Macros run automatically when a file to which they are attached is opened. Macros spread more rapidly than other types of viruses as data files are often shared on a network. E-mail Virus E-mail viruses are malicious programs that spread through e-mail.

28.1.2 Computer Virus Infection and Prevention

The following describes a simple life cycle of a computer virus. 1 A computer gets a copy of a virus from a source such as the Internet, e-mail, file sharing or any removable storage media. The virus is harmless until the execution of an infected program. 2 The virus spreads to other files and programs on the computer. 3 The infected files are unintentionally sent to another computer thus starting the spread of the virus. ZyWALL USG 1000 Users Guide 403

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4 Once the virus is spread through the network, the number of infected networked computers can grow exponentially.

28.1.3 Types of Anti-Virus Scanner

The section describes two types of anti-virus scanner: host-based and network-based. A host-based anti-virus (HAV) scanner is often software installed on computers and/or servers in the network. It inspects files for virus patterns as they are moved in and out of the hard drive. However, host-based anti-virus scanners cannot eliminate all viruses for a number of reasons: + HAV scanners are slow in stopping virus threats through real-time traffic (such as from the Internet). + HAV scanners may reduce computing performance as they also share the resources (such as CPU time) on the computer for file inspection. + You have to update the virus signatures and/or perform virus scans on all computers in the network regularly. A network-based anti-virus (NAV) scanner is often deployed as a dedicated security device (such as your ZyWALL) on the network edge. NAV scanners inspect real-time data traffic (such as E-mail messages or web) that tends to bypass HAV scanners. The following lists some of the benefits of NAV scanners. +_NAV scanners stops virus threats at the network edge before they enter or exit a network. + _NAV scanners reduce computing loading on computers as the read-time data traffic inspection is done on a dedicated security device.

28.2 Introduction to the ZyWALL Anti-Virus Scanner

The ZyWALL has a built-in signature database. Setting up the ZyWALL between your local network and the Internet allows the ZyWALL to scan files transmitting through the enabled interfaces into your network. As a network-based anti-virus scanner, the ZyWALL helps stop threats at the network edge before they reach the local host computers. You can set the ZyWALL to examine files received through the following protocols: + FTP (File Transfer Protocol) + HTTP (Hyper Text Transfer Protocol) + SMTP (Simple Mail Transfer Protocol) + POP3 (Post Office Protocol version 3) + IMAPA4 (Internet Message Access Protocol version 4)

The ZyWALL checks traffic going in the direction(s) you specify for signature matches. In the following figure the ZyWALL is set to check traffic coming from the WAN zone (which includes two interfaces) to the LAN zone. ZyWALL USG 1000 Users Guide

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Internet >) WAN 2 The following describes the virus scanning process on the ZyWALL. 1 TheZyWALL first identifies SMTP, POP3, IMAP4, HTTP and FTP packets through standard ports. 2 Ifthe packets are not session connection setup packets (such as SYN, ACK and FIN), the ZyWALL records the sequence of the packets. 3 The scanning engine checks the contents of the packets for virus. 4 Ifa virus pattern is matched, the ZyWALL removes the infected portion of the file along with the rest of the file. The un-infected portion of the file before a virus pattern was matched still goes through. 5 Ifthe send alert message function is enabled, the ZyWALL sends an alert to the file’s intended destination computer(s). Æ Since the ZyWALL erases the infected portion of the file before sending it, you may not be able to open the file.

28.2.2 Notes About the ZyWALL Anti-Virus

The following lists important notes about the anti-virus scanner: 1 When a virus is detected, an alert message is displayed in Microsoft Windows computers.+ 2 The ZyWALL does not scan the following file/traffic types: + _Simultaneous downloads of a file using multiple connections. For example, when you use FlashGet to download sections of a file simultaneously.

4. Refer to Appendix D on page 707 if your Windows computer does not display the alert messages.

Chapter 28 Anti-Virus

+ Encrypted traffic. This could be password-protected files or VPN traffic where the ZyWALL is not the endpoint (pass-through VPN traffic). + _ Traffic through custom (non-standard) ports. The only exception is FTP traffic. The ZyWALL scans whatever port number is specified for FTP in the ALG screen. + ZIP file(s) within a ZIP file.

28.3 Anti-Virus Summary

Click Anti-X > Anti-Virus to display the configuration screen as shown next. Æ You must register for the anti-virus service (at least the trial) before you can use it. See Chapter 8 on page 165 for how to register. Figure 314 Anti-X > Anti-Virus > General General Setup F Enable Anti-Virus and Anti-Spyware Policies D D TE CE MILITARY_ZONE HTTP FTP SMTP POP3 IMAP4 @ © © Gi bN 2 MILITARY_ZONE LAN HTTP FTP SMTP POP IMAP4 @ & @ fi oN 3 LAN WAN HTTP FTP SMTP POP3 IMAP4 @ © Œ oN 4 Wan LAN HTTP FTP SMTP POPS IMAP4 @ @ @ fi oN Registration Registration Status: Licensed Registration Type: Standard Signature Information Current Version: 1.021 Signature Number: 3200 Released Date: 2007/06/26 00:52:18 Update Signatures

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The following table describes the labels in this screen. Table 121 Anti-X > Anti-Virus > General LABEL DESCRIPTION Enable Anti-Virus and Anti-Spyware Select this check box to check traffic for viruses and spyware. The following table lists rules that define which traffic the ZyWALL scans and the action it takes upon finding a virus. Priority This is the position of an anti-virus rule in the list. The ordering of your anti-virus rules is important as the ZyWALL applies them in sequence. Once traffic matches an anti-virus rule, the ZyWALL applies that rule and does not check the traffic against any more rules. From The anti-virus rule has the ZyWALL scan traffic coming from this zone and going to the To zone. To The anti-virus rule has the ZyWALL scan traffic going to this zone from the From zone. Protocol These are the protocols of traffic to scan for viruses. FTP applies to traffic using the TCP port number specified for FTP in the ALG screen. HTTP applies to traffic using TCP ports 80, 8080 and 3128. SMTP applies to traffic using TCP port 25. POP3 applies to traffic using TCP port 110. IMAP4 applies to traffic using TCP port 143. Add icon Click the Add icon in the heading row to add a new first entry. The Active displays whether the entry is enabled or not. Click it to activate or deactivate the entry. Make sure you click Apply to save and apply the change. Click the Edit icon to go to the screen where you can edit the entry on the ZyWALL. Click the Add icon in an entry to add a rule below the current entry. Click the Remove icon to delete an existing entry from the ZyWALL. À window displays asking you to confirm that you want to delete the entry. Note that subsequent entries move up by one when you take this action. In a numbered list, click the Move to N icon to display a field to type an index number for where you want to put that entry and press [ENTER] to move the entry to the number that you typed. For example, if you type 6, the rule you are moving becomes number 6 and the previous rule 6 (if there is one) gets pushed up (or down) one. The ordering of your rules is important as they are applied in order of their numbering. Registration The following fields display information about the current state of your subscription for virus signatures. Registration Status This field displays whether a service is activated (Licensed) or not (Not Licensed) or expired (Expired). Registration This field displays whether you applied for a trial application (Trial) or registered a Registration Type service with your iCard's PIN number (Standard). None displays when the service is not activated. Apply new This link appears if you have not registered for the service or only have the trial registration. Click this link to go to the screen where you can register for the service. Signature The following fields display information on the current signature set that the Information ZyWALL is using. Current This field displays the anti-virus signature set version number. This number gets Version larger as the set is enhanced. Signature This field displays the number of anti-virus signatures in this set. Number ZyWALL USG 1000 Users Guide 407

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Table 121 Anti-X > Anti-Virus > General (continued) LABEL DESCRIPTION Released Date | This field displays the date and time the set was released. Update Click this link to go to the screen you can use to download signatures from the Signatures update server. Apply Click Apply to save your changes. Reset Click Reset to start configuring this screen again.

Click the Add or Edit icon in the Anti-X > Anti-Virus > General screen to display the configuration screen as shown next. Figure 315 Anti-X > Anti-Virus > General > Edit Configuration FEnable Direction From any F To any F5 Protocols to Scan FTP Fr F sur F PoP3 FR imaP4 Actions When Matched F Destroy infected file IF Send windows message Log CE White List / Black List Checking FT Bypass white list checking FT Bypass black list checking File decompression IF Enable file decompression (ZIP and RAR) F Destroy compressed files that could not be decompressed EE En The following table describes the labels in this screen. Table 122 Anti-X > Anti-Virus > General > Edit LABEL DESCRIPTION Enable Select this check box to have the ZyWALL apply this anti-virus rule to check traffic for viruses. From Select source and destination zones for traffic to scan for viruses. The anti-virus To rule has the ZyWALL scan traffic coming from the From zone and going to the To zone. ZyWALL USG 1000 Users Guide

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Table 122 Anti-X > Anti-Virus > General > Edit (continued) LABEL DESCRIPTION Protocols to Scan Select which protocols of traffic to scan for viruses. FTP applies to traffic using the TCP port number specified for FTP in the ALG screen. HTTP applies to traffic using TCP ports 80, 8080 and 3128. SMTP applies to traffic using TCP port 25. POP3 applies to traffic using TCP port 110. IMAP4 applies to traffic using TCP port 143. Actions When Matched Destroy infected file When you select this check box, if a virus pattern is matched, the ZyWALL overwrites the infected portion of the file (and the rest of the file) with zeros. The un-infected portion of the file before a virus pattern was matched goes through unmodified. Send Windows Message Select this check box to set the ZyWALL to send a message alert to files’ intended user(s) using Microsoft Windows computers connected to the to interface. Log These are the log options: no: Do not create a log when a packet matches a signature(s). log: Create a log on the ZyWALL when a packet matches a signature(s). log alert: An alert is an e-mailed log for more serious events that may need more immediate attention. Select this option to have the ZyWALL send an alert when a packet matches a signature(s). White List / Black List Checking Bypass white list | Select this check box to not check files against the white list. This disables the checking white list for traffic that matches this anti-virus rule. Bypass black list Select this check box to not check files against the black list. This disables the checking black list for traffic that matches this anti-virus rule. File decompression Enable file Select this check box to have the ZyWALL scan a ZIP file (the file does not have to decompression have a “zip” or “rar” file extension). The ZyWALL first decompresses the ZIP file (ZIP and RAR) and then scans the contents for viruses. Note: The ZyWALL decompresses a ZIP file once. The ZyWALL does NOT decompress any ZIP file(s) within a ZIP file. ZyWALL USG 1000 Users Guide 409

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Table 122 Anti-X > Anti-Virus > General > Edit (continued) LABEL DESCRIPTION ndesed Note: When you select this option, the ZyWALL deletes ZIP files files that could that use password encryption. not be decompressed Select this check box to have the ZyWALL delete any ZIP files that it is not able to unzip. The ZyWALL cannot unzip password protected ZIP files or a ZIP file within another ZIP file. There are also limits to the number of ZIP files that the ZyWALL can concurrently unzip. Note: The ZyWALL's fimware package cannot go through the ZyWALL with this option enabled. The ZyWALL classifies the firmware package as not being able to be decompressed and deletes it. You can upload the firmware package to the ZyWALL with the option enabled, so you only need to clear this option while you download the firmware package. OK Click OK to save your changes. Cancel Click Cancel to exit this screen without saving your changes.

28.4 Anti-Virus Setting

Click Anti-X > Anti-Virus > Setting screen to display the configuration screen as shown next. Figure 316 Anti-X > Anti-Virus > Setting General Signature General Setting IF Scan EICAR White List F Enable White List Total Rule: 0 30 x] rules per page Page: D fi of1 (DD Black List F Enable Black List Total Rule: 0 30 x] rules per page Page: [JC f1 of1 (D er | 5 | Lamy] Rest] 410 ZYWALL USG 1000 Users Guide

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The following table describes the labels in this screen. Table 123 Anti-X > Anti-Virus > Setting LABEL DESCRIPTION Scan EICAR Select this option to have the ZyWALL check for the EICAR test file and treat it in the same way as a real virus file. The EICAR test file is a standardized test file for signature based anti-virus scanners. When the virus scanner detects the EICAR file, it responds in the same way as if it found a real virus. Besides straightforward detection, the EICAR file can also be compressed to test whether the anti-virus software can detect it in a compressed file. The test string consists of the following human-readable ASCII characters. X501P%@AP[4\PZX54(P1)7CC)7}SEICAR-STANDARD-ANTIVIRUS-TEST-

White List Use the white list to have the ZyWALL not perform the anti-virus check on files with names that match the white list patterns. Enable White List Select this check box to have the ZyWALL not perform the anti-virus check on files with names that match the white list patterns. Total Rule This is the number of entries configured. rules per page Select how many entries you want to display on each page. Page x of x This is the number of the page of entries currently displayed and the total number of pages of entries. Type a page number to go to or use the arrows to navigate the pages of entries. # This is the entry's index number in the list. File Pattern This is the file name pattern. If a file's name matches this pattern, the ZyWALL does not check the file for viruses. Add icon This column provides icons to add, activate / deactivate, edit, and remove entries. To add an entry, click the Add icon at the top of the column. Click an entry's Active icon to activate or deactivate the entry. Make sure you click Apply to save and apply the change. Click an entry's Edit icon to edit the entry. To delete an entry, click the entry's Remove icon. The web configurator confirms that you want to delete the entry. Black List Use the black list to log and delete files with names that match the black list patterns. Enable Black | Select this check box to log and delete files with names that match the black list List patterns. Total Rule This is the number of entries configured. rules per page Select how many entries you want to display on each page. Page x of x This is the number of the page of entries currently displayed and the total number of pages of entries. Type a page number to go to or use the arrows to navigate the pages of entries. # This is the entry's index number in the list. File Pattern This is the file name pattern. [f a file's name that matches this pattern, the ZyWALL logs and deletes the file. Add icon This column provides icons to add, activate / deactivate, edit, and remove entries. To add an entry, click the Add icon at the top of the column. Click an entry's Active icon to activate or deactivate the entry. Make sure you click Apply to save and apply the change. Click an entry's Edit icon to edit the entry. To delete an entry, click the entry's Remove icon. The web configurator confirms that you want to delete the entry. ZyWALL USG 1000 Users Guide a11

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Table 123 Anti-X > Anti-Virus > Setting (continued) LABEL DESCRIPTION Apply Click Apply to save your changes. Reset Click Reset to start configuring this screen again.

28.5 Anti-Virus White List Add/Edit

From the Anti-X > Anti-Virus > Setting screen, click a white list Add icon or Edit icon to display the following screen. Use this screen to create an anti-virus white list entry for a file pattern that should cause the ZyWALL to not scan a file for viruses.

Figure 317 Anti-X > Anti-Virus > Setting > White List Add Configuration F Enable File Pattern D — _œ | Cancel The following table describes the labels in this screen. Table 124 Anti-X > Anti-Virus > Setting > White List Add LABEL DESCRIPTION Enable Select this option to have the ZyWALL apply this white list entry when using the white list. File Pattern Specify a pattern to identify the names of files that the ZyYWALL should not scan for viruses. Use up to 80 characters. Alphanumeric characters, underscores (_), dashes (-), question marks (?) and asterisks (*) are allowed. _ A question mark (?) lets a single character in the file name vary. For example, use “a?.zip” (without the quotation marks) to specify aa.zip, ab.zip and so on. Wildcards (*) let multiple files match the pattern. For example, use “’a.zip” (without the quotation marks) to specify any file that ends with “a.zip”. A file named “testa.zip would match. There could be any number (of any type) of characters in front of the “a.zip” at the end and the file name would still match. A file named “test.zipa” for example would not match. A * in the middle of a pattern has the ZyWALL check the beginning and end of the file name and ignore the middle. For example, with “abc*zip”, any file starting with “abc” and ending in “zip” matches, no matter how many characters are in between. The whole file name has to match if you do not use a question mark or asterisk. If you do not use a wildcard, the ZyWALL checks up to the first 80 characters of a file name.

Click OK to save your changes. Cancel Click Cancel to exit this screen without saving your changes. ZyWALL USG 1000 Users Guide

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28.6 Anti-Virus Black List Add/Edit

From the Anti-X > Anti-Virus > Setting screen, click a black list Add icon or Edit icon to display the following screen. Use this screen to create an anti-virus black list entry for a file pattern that should cause the ZyWALL to log and delete a file. Figure 318 Anti-X > Anti-Virus > Setting > Black List Add Configuration F Enable File Pattern

_OK | Cancel The following table describes the labels in this screen. Table 125 Anti-X > Anti-Virus > Setting > Black List Add LABEL DESCRIPTION Enable Select this option to have the ZyWALL apply this black list entry when using the black list. File Pattern Specify a pattern to identify the names of files that the ZyYWALL should log and delete. Use up to 80 characters. Alphanumeric characters, underscores (_), dashes (-), question marks (?) and asterisks (*) are allowed. A question mark (?) lets a single character in the file name vary. For example, use “a?.zip” (without the quotation marks) to specify aa.zip, ab.zip and so on. Wildcards (*) let multiple files match the pattern. For example, use “’a.zip” (without the quotation marks) to specify any file that ends with “a.zip”. A file named “testa.zip would match. There could be any number (of any type) of characters in front of the “a.zip” at the end and the file name would still match. A file named “test.zipa” for example would not match. A * in the middle of a pattern has the ZyWALL check the beginning and end of the file name and ignore the middle. For example, with “abc*zip”, any file starting with “abc” and ending in “zip” matches, no matter how many characters are in between. The whole file name has to match if you do not use a question mark or asterisk. If you do not use a wildcard, the ZyWALL checks up to the first 80 characters of a file name.

Click OK to save your changes. Cancel Click Cancel to exit this screen without saving your changes.

28.7 Signature Searching

Click Anti-X > Anti-Virus > Signature to display this screen. Use this screen to locate signatures and display details about them. If Internet Explorer opens a warning screen about a script making Internet Explorer run slowly and the computer maybe becoming unresponsive, just click No to continue. ZyWALL USG 1000 Users Guide 413

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Figure 319 Anti-X > Anti-Virus > Signature: Search by Severity Query Signatures Signatures Search [By Severty Hgh x Search Export Query all signétures and export Query Result Total Signature:121 EE signatures per Page: (OC fr os [EI Cissi 40541 High Virus Mydoom.F 41148 High Virus Napsin.A 43307 High Virus KRIZ 41042 High Virus Avron 40050 High Virus Trojan.39 41762 High Virus Fix2001 40702 High Virus Lovegate.H 41069 High Virus Lovegate.] 41071 High Virus Lovegate.M 41074 High Virus The following table describes the labels in this screen. Table 126 Anti-X > Anti-Virus > Signature LABEL DESCRIPTION Signatures Select the criteria on which to perform the search. Search Select By Name from the drop down list box and type the name or part of the name of the signature(s) you want to find. This search is not case-sensitive. Select By ID from the drop down list box and type the ID or part of the ID ofthe signature you want to find. Select By Severity from the drop down list box and select the severity level of the signatures you want to find. Select By Category from the drop down list box and select whether you want to see virus signatures or spyware signatures. Click Search to have the ZyWALL search the signatures based on your specified criteria. Query Signatures | Click Export to have the ZyWALL save all of the anti-virus signatures to your and Export computer in a .txt file. Query Result Total This is the number of signatures that matched your search criteria. Signature signatures per | Select how many entries you want to display on each page. page Page x of x This is the number of the page of entries currently displayed and the total number of pages of entries. Type a page number to go to or use the arrows to navigate the pages of entries. Name This is the name of the anti-virus signature. Click the Name column heading to sort your search results in ascending or descending order according to the signature name. Click a signature’s name to see details about the virus. ID This is the IDentification number of the anti-virus signature. Click the ID column header to sort your search results in ascending or descending order according to the ID.

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Table 126 Anti-X > Anti-Virus > Signature (continued) LABEL DESCRIPTION Severity This is the severity level of the anti-virus signature. Click the severity column header to sort your search results by ascending or descending severity. Category This column displays whether the signature is for identifying a virus or spyware. Click the column heading to sort your search results by category. ZyWALL USG 1000 Users Guide

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IDP This chapter introduces IDP (Intrusion, Detection and Prevention), IDP profiles, binding an IDP profile to a traffic direction, custom signatures and updating signatures. See Section

5.4.15 on page 120 for related information on these screens.

29.1 Introduction to IDP

An IDP system can detect malicious or suspicious packets and respond instantaneously. It is designed to detect pattern-based attacks.

29.1.1 Host Intrusions

The goal of host-based intrusions is to infiltrate files on an individual computer or server in with the goal of accessing confidential information or destroying information on a computer. You must install a host IDP directly on the system being protected. It works closely with the operating system, monitoring and intercepting system calls to the kernel or APIs in order to prevent attacks as well as log them. Disadvantages of host IDPs are that you have to install them on each device (that you want to protect) in your network and due to the necessarily tight integration with the host operating system, future operating system upgrades could cause problems.

29.1.2 Network Intrusions

Network-based intrusions have the goal of bringing down a network or networks by attacking computer(s), switch(es), router(s) or modem(s). If a LAN switch is compromised for example, then the whole LAN is compromised. Host-based intrusions may be used to cause network- based intrusions when the goal of the host virus is to propagate attacks on the network, or attack computer/server operating system vulnerabilities with the goal of bringing down the computer/server. Typical “network-based intrusions” are SQL slammer, Blaster, Nimda MyDoom etc.

29.1.3 IDP on the ZyWALL

IDP on the ZyWALL protects against network-based intrusions. See Section 29.8.2 on page 427 for a list of attacks that the ZyWALL can protect against. You can also create your own custom IDP rules. ZyWALL USG 1000 Users Guide 417

If a packet matches a signature, the action specified by the signature is taken. You can change the default signature actions in the profile screens.

29.2 Traffic Directions and Profiles

À zone is a combination of ZyWALL interfaces and VPN connections for security. See the zone chapter for details on zones and the interfaces chapter for details on interfaces. Traffic direction is defined by the zone the traffic is coming from and the zone the traffic is going to. An IDP profile is a set of IDP rules with configured activation, log and action settings. The ZyWALL comes with default profiles that you can bind to traffic directions. For example, by default, the default LAN_IDP profile is bound to any traffic going to the LAN zone. You could use this to protect your LAN computers. You can also create your own IDP profiles from base profiles. See Table 129 on page 422 for details on base profiles. You can only bind one profile to one traffic direction.

29.3 Configuring IDP General

Click Anti-X > IDP > General to open this screen. Use this screen to turn IDP on or off, bind IDP profiles to traffic directions, and view registration and signature information. You must register in order to use packet inspection signatures. See the Registration screens. If you try to enable IDP when the IDP service has not yet been registered, a warning screen displays and IDP is not enabled.

Figure 320 Anti-X > IDP > General General Setup F Enable Signature Detection Policies D D PT 1 MILITARY_ZONE DMZ_IDPE Fan 2 any LAN LAN_IDPE QG 3 any Wan WAN_IDPE 2PŒEN 4 any MILITARY_ZONE WAN_IDPE Fam Registration Registration Status:Licensed Registration Type:Trial I New Registrati Signature Information Current Version: 2.012 Signature Number: 2083 Released Date: 2007/03/16 00:40:56 Update Signatures Apply Reset The following table describes the screens in this screen. Table 127 Anti-X > IDP > General LABEL DESCRIPTION General Setup Enable Signature | You must register for IDP service in order to use packet inspection signatures. Detection If you don't have a standard license, you can register for a once-off trial one. Bindings Use this list to specify which IDP profile the ZyWALL uses for traffic flowing in a specific direction. Priority This is this binding's rank in the list of IDP profile to traffic direction bindings. The list is applied in order of priority. From, To This is the direction of travel of packets to which an IDP profile is bound. Note: Depending on your network topology and traffic load, binding every packet direction to an IDP profile may affect the ZyWALL's performance. From LAN To LAN means packets traveling from a computer on one LAN subnet to a computer on another LAN subnet via the ZyWALL's LAN zone interfaces. The ZyWALL does not check packets traveling from a LAN computer to another LAN computer on the same subnet. From WAN To WAN means packets that come in from the WAN zone and the ZyWALL routes back out through the WAN zone. IDP Profile An IDP profile is a set of IDP rules with configured activation, log and action settings. This field shows which IDP profile is bound to which traffic direction. Click the popup icon to change to a different profile. ZyWALL USG 1000 Users Guide 419

Table 127 Anti-X > IDP > General (continued) LABEL DESCRIPTION (Icons) Click the Add icon in the heading row to add a new first entry. The Active icon displays whether the entry is enabled or not. Click it to activate or deactivate the entry. Make sure you click Apply to save and apply the change. Click the Edit icon to go to the screen where you can edit the entry. Click the Add icon in an entry to add an entry below the current entry. Click the Remove icon to delete an existing entry from the ZyWALL. A window displays asking you to confirm that you want to delete the entry. Note that subsequent entries move up by one when you take this action. In a numbered list, click the Move to N icon to display a field to type an index number for where you want to put that entry and press [ENTER] to move the entry to the number that you typed. For example, if you type 6, the entry you are moving becomes number 6 and the previous entry 6 (if there is one) gets pushed up (or down) one. The ordering of your entries is important as they are applied in order of their numbering. Registration You need to create an account at myZyXEL.com, register your ZyWALL and then subscribe for IDP in order to be able to download new packet inspection signatures from myZyXEL.com. There's an initial free trial period for IDP after which you must pay to subscribe to the service. See the Registration chapter for details. Registration Status Licensed, Not Licensed or Expired indicates whether you have subscribed for IDP services or not or your registration has expired. Registration Type This field shows Trial, Standard or None depending on whether you subscribed to the IDP trial, bought an iCard for IDP service or neither. Apply new Registration This link appears if you have not registered for the service or only have the trial registration. Click this link to go to the screen where you can register for the service. Signature Information The following fields display information on the current signature set that the ZyWALL is using. Current Version This field displays the IDP signature set version number. This number gets larger as the set is enhanced. Signature Number This field displays the number of IDP signatures in this set. This number usually gets larger as the set is enhanced. Older signatures and rules may be removed if they are no longer applicable or have been supplanted by newer ones. Released Date This field displays the date and time the set was released. Update Click this link to go to the screen you can use to download signatures from the Signatures update server. Apply Click Apply to save your changes. Reset Click Reset to start configuring this screen again.

29.4 Configuring IDP Bindings

Click Anti-X > IDP > General and then an Add or Edit icon to display the following screen. Use this screen to bind an IDP profile to a traffic direction.

Figure 321 Anti-X > IDP > General > Add Configuration F Enable Direction From any - To any + Profile Selection IDP Profile none x ok Cancel The following table describes the screens in this screen. Table 128 Anti-X > IDP > General > Add LABEL DESCRIPTION Enable Select this check box to turn on this IDP profile to traffic direction binding. From Traffic direction is defined by the zone the traffic is coming from and the zone the traffic is going to. Use the From field to specify the zone from which the traffic is coming. To Use the To field to specify the zone to which the traffic is going. IDP Profile An IDP profile is a set of IDP rules with configured activation, log and action settings. Select an IDP profile to bind to the entry's traffic direction. Configure the IDP profiles in the IDP profile screens. OK Click OK to save your changes. Cancel Click Cancel to exit this screen without saving your changes.

29.5 Introducing IDP Profiles

An IDP profile is a set of packet inspection signatures. Packet inspection signatures examine packet content for malicious data. Packet inspection applies to OSI (Open System Interconnection) layer-4 to layer-7 contents. You need to subscribe for IDP service in order to be able to download new signatures. In general, packet inspection signatures are created for known attacks while anomaly detection looks for abnormal behavior (see Chapter 30 on page 445 for information on anomaly detection).

29.5.1 Base Profiles

The ZyWALL comes with several base profiles. You use base profiles to create new profiles. In the Anti-X > IDP > Profile screen, click the Add icon to display the following screen. ZyWALL USG 1000 Users Guide 421

Figure 322 Base Profiles Page1/1 €B © Please select one IDP Base Profile. dmz lan _K[ cars The following table describes this screen. Table 129 Base Profiles BASE PROFILE DESCRIPTION all All signatures are enabled. Signatures with a high or severe severity level (greater than three) generate log alerts and cause packets that trigger them to be dropped. Signatures with a very low, low or medium severity level (less than or equal to three) generate logs (not log alerts) and no action is taken on packets that trigger them. dmz This profile is most suitable for networks containing your servers. Signatures for common services such as DNS, FTP, HTTP, ICMP, IMAP, MISC, NETBIOS, POP3, RPC, RSERVICE, SMTP, SNMP, SQL, TELNET, Oracle, MySQL are enabled. Signatures with a high or severe severity level (greater than three) generate log alerts and cause packets that trigger them to be dropped. Signatures with a low or medium severity level (two or three) generate logs (not log alerts) and no action is taken on packets that trigger them. Signatures with a very low severity level (one) are disabled. lan This profile is most suitable for common LAN network services. Signatures for common services such as DNS, FTP, HTTP, ICMP, IM, IMAP, MISC, NETBIOS, P2P, POP3, RPC, RSERVICE, SMTP, SNMP, SQL, TELNET, TFTP, MySQL are enabled. Signatures with a high or severe severity level (greater than three) generate logs (not log alerts) and cause packets that trigger them to be dropped. Signatures with a low or medium severity level (two or three) generate logs (not log alerts) and no action is taken on packets that trigger them. Signatures with a very low severity level (one) are disabled. none All signatures are disabled. No logs are generated nor actions are taken. wan Signatures for all services are enabled. Signatures with a medium, high or severe severity level (greater than two) generate logs (not log alerts) and no action is taken on packets that trigger them. Signatures with a very low or low severity level (less than or equal to two) are disabled.

Click OK to save your changes. Cancel Click Cancel to exit this screen without saving your changes. Profile Summary Screen Select Anti-X > IDP > Profile. Use this screen to: + Add a new profile + Edit an existing profile + Delete an existing profile

Figure 323 Anti-X > IDP > Profile Profile Management LAN_IDP lan ré DMZ_IDP dm ré The following table describes the fields in this screen. Table 130 Anti-X > IDP > Profile LABEL DESCRIPTION Name This is the name of the profile you created. Base Profile This is the base profile from which the profile was created. (Icons) Click the Add icon in the column header to create a new profile. À pop-up screen displays requiring you to choose a base profile from which to create the new profile. Click an Edit icon to edit an existing profile. Click a Remove icon to delete an existing profile.

29.7 Creating New Profiles

You may want to create a new profile if not all signatures in a base profile are applicable to your network. In this case you should disable non-applicable signatures so as to improve ZyWALL IDP processing efficiency. You may also find that certain signatures are triggering too many false positives or false negatives. A false positive is when valid traffic is flagged as an attack. A false negative is when invalid traffic is wrongly allowed to pass through the ZyWALL. As each network is different, false positives and false negatives are common on initial IDP deployment. You could create a new ‘monitor profile’ that creates logs but all actions are disabled. Observe the logs over time and try to eliminate the causes of the false alarms. When you're satisfied that they have been reduced to an acceptable level, you could then create an ‘inline profile’ whereby you configure appropriate actions to be taken when a packet matches a signature.

29.7.1 Procedure To Create a New Profile

To create a new profile: 1 Click the Add icon in the Anti-X > IDP > Profile screen to display a pop-up screen allowing you to choose a base profile. 2 Select a base profile (see Table 129 on page 422) and then click OK to go to the profile details screen. ZyWALL USG 1000 Users Guide 423

Æ If Internet Explorer opens a warning screen about a script making Internet Explorer run slowly and the computer maybe becoming unresponsive, just click No to continue. 3 Type a new profile name 4 Enable or disable individual signatures. 5 Edit the default log options and actions.

29.8 Profiles: Packet Inspection

Select Anti-X > IDP > Profile and then add a new or edit an existing profile select. Packet inspection signatures examine the contents of a packet for malicious data. It operates at layer- 4 to layer-7.

The following table describes the fields in this screen. Table 131 Anti-X > IDP > Profile > Group View LABEL DESCRIPTION Name This is the name of the profile. You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. These are valid, unique profile names: MyProfile mYProfile Mymy12_3-4 These are invalid profile names: 1mYProfile My Profile MyProfile? Whatalongprofilename123456789012 Switch to Click this button to go to a screen where you can search for signatures by criteria query view such as name, ID, severity, attack type, vulnerable attack platforms, service category, log options or actions. Service Click the + sign next to a service group to expand it. A service group is a group of related IDP signatures. Message This is the name of the signature. SID This is the signature ID (identification) number that uniquely identifies a ZyWALL signature. Severity These are the severities as defined in the ZyWALL. The number in brackets is the number you use if using commands. Severe (5): These denote attacks that try to run arbitrary code or gain system privileges. High (4): These denote known serious vulnerabilities or attacks that are probably not false alarms. Medium (3): These denote medium threats, access control attacks or attacks that could be false alarms. Low (2): These denote mild threats or attacks that could be false alarms. Very Low (1): These denote possible attacks caused by traffic such as Ping, trace route, ICMP queries etc. Policy This is the attack type as defined on the ZyWALL. See Table 132 on page 427 for a Type description of each type. Activation Click the icon to enable or disable a signature or group of signatures. Log These are the log options: original setting: Select this option to return each log option within a service group to its previously saved configuration. no: Select this option on an individual signature or a complete service group to have the ZyWALL create no log when a packet matches a signature(s). log: Select this option on an individual signature or a complete service group to have the ZyWALL create a log when a packet matches a signature(s). log alert: An alert is an e-mailed log for more serious events that may need more immediate attention. Select this option to have the ZyWALL send an alert when a packet matches a signature(s). ZyWALL USG 1000 Users Guide

Table 131 Anti-X > IDP > Profile > Group View (continued) LABEL DESCRIPTION Action Select what action the ZyWALL should take when a packet matches a signature here. original setting: Select this action to return each signature in a service group to its previously saved configuration. none: Select this action on an individual signature or a complete service group to have the ZyWALL take no action when a packet matches the signature(s). drop: Select this action on an individual signature or a complete service group to have the ZyWALL silently drop a packet that matches the signature(s). Neither sender nor receiver are notified. reject-sender: Select this action on an individual signature or a complete service group to have the ZyWALL send a reset to the sender when a packet matches the signature. If it is a TCP attack packet, the ZyWALL will send a packet with a ‘RST' flag. If it is an ICMP or UDP attack packet, the ZyWALL will send an ICMP unreachable packet. reject-receiver: Select this action on an individual signature or a complete service group to have the ZyWALL send a reset to the receiver when a packet matches the signature. If it is a TCP attack packet, the ZyWALL will send a packet with an a ‘RST' flag. Ifit is an ICMP or UDP attack packet, the ZyWALL will do nothing. reject-both: Select this action on an individual signature or a complete service group to have the ZyWALL send a reset to both the sender and receiver when a packet matches the signature. lfit is a TCP attack packet, the ZyWALL will send a packet With a ‘RST' flag to the receiver and sender. [fit is an ICMP or UDP attack packet, the ZyWALL will send an ICMP unreachable packet. OK A profile consists of three separate screens. If you want to configure just one screen for an IDP profile, click OK to save your settings to the ZyWALL, complete the profile and return to the profile summary page. Cancel Click Cancel to return to the profile summary page without saving any changes. Save If you want to configure more than one screen for an IDP profile, click Save to save the configuration to the ZyWALL, but remain in the same page. You may then go to another profile screen (tab) in order to complete the profile. Click OK in the final profile screen to complete the profile.

This section describes IDP policy types, also known as attack types, as categorized in the ZyWALL. You may refer to these types when categorizing your own custom rules. Table 132 Policy Types

POLICY TYPE DESCRIPTION

P2P Peer-to-peer (P2P) is where computing devices link directly to each other and can directly initiate communication with each other; they do not need an intermediary. À device can be both the client and the server. In the ZyWALL, P2P refers to peer-to-peer applications such as e-Mule, e-Donkey, BitTorrent, iMesh, etc. IM IM (Instant Messaging) refers to chat applications. Chat is real-time, text-based communication between two or more users via networks-connected computers. After you enter a chat (or chat room), any room member can type a message that will appear on the monitors of all the other participants. SPAM Spam is unsolicited “junk” e-mail sent to large numbers of people to promote products or services. ZyWALL USG 1000 Users Guide 427

Table 132 Policy Types (continued) POLICY TYPE DESCRIPTION DoS/DDoS The goal of Denial of Service (DoS) attacks is not to steal information, but to disable a device or network on the Internet. A distributed denial-of-service (DDoS) attack is one in which multiple compromised systems attack a single target, thereby causing denial of service for users of the targeted system. Scan A scan describes the action of searching a network for an exposed service. An attack may then occur once a vulnerability has been found. Scans occur on several network levels. A network scan occurs at layer-3. For example, an attacker looks for network devices such as a router or server running in an IP network. A scan on a protocol is commonly referred to as a layer-4 scan. For example, once an attacker has found a live end system, he looks for open ports. A scan on a service is commonly referred to a layer-7 scan. For example, once an attacker has found an open port, say port 80 on a server, he determines that itis a HTTP service run by some web server application. He then uses a web vulnerability scanner (for example, Nikto) to look for documented vulnerabilities. Buffer Overflow A buffer overflow occurs when a program or process tries to store more data in a buffer (temporary data storage area) than it was intended to hold. The excess information can overflow into adjacent buffers, corrupting or overwriting the valid data held in them. Intruders could run codes in the overflow buffer region to obtain control of the system, install a backdoor or use the victim to launch attacks on other devices. Virus/Worm A computer virus is a small program designed to corrupt and/or alter the operation of other legitimate programs. À worm is a program that is designed to copy itself from one computer to another on a network. À worm's uncontrolled replication consumes system resources, thus slowing or stopping other tasks. Backdoor/Trojan A backdoor (also called a trapdoor) is hidden software or a hardware mechanism that can be triggered to gain access to a program, online service or an entire computer system. A Trojan horse is a harmful program that is hidden inside apparently harmless programs or data. Although a virus, a worm and a Trojan are different types of attacks, they can be blended into one attack. For example, W32/Blaster and W32/Sasser are blended attacks that feature a combination of a worm and a Trojan. Access Control Access control refers to procedures and controls that limit or detect access. Access control attacks try to bypass validation checks in order to access network resources such as servers, directories, and files. Web Attack Web attacks refer to attacks on web servers such as IIS (Internet Information Services).

29.8.3 IDP Service Groups

An IDP service group is a set of related packet inspection signatures. Table 133 IDP Service Groups WEB_PHP WEB_MISC WEB_IIS WEB_FRONTPAGE

WEB_CGI WEB_ATTACKS |TFTP TELNET

MISC_EXPLOIT |MISC_DDOS MISC_BACKDOOR MISC

Table 133 IDP Service Groups (continued) IMAP IM ICMP FTP FINGER DNS The following figure shows the WEB_ PHP service group that contains signatures related to attacks on web servers using PHP exploits. PHP (PHP: Hypertext Preprocessor) is a server- side HTML embedded scripting language that allows web developers to build dynamic websites. Logs and actions applied to a service group apply to all signatures within that group. If you select original setting for service group logs and/or actions, all signatures within that group are returned to their last-saved settings. Figure 325 Anti-X > IDP > Profile > Edit > IDP Service Group access 8000316 medium detente 8000315 high WEB-PHP Advanced Poll admin comment.php 8001350 medium access WEB-PHP Advanced Poll admin edit.php access WEB-PHP Advanced Poll admin embed.php access WEB-PHP Advanced Poll admin help.php access WEB-PHP Advanced Poll admin license.php access 9001955 medium 8001351 medium 8001352 medium 8001354 medium Message SID SeverityPolicy Type WebAttacks WebAttacks ViebAttacks WebAttacks WebaAttacks WebaAttacks WebaAttacks lg x log alert je ls _ x General CR custom Signatures Name [Ser2512 Switch to query view Signature Group Service à none F none F

29.8.4 Profile > Query View Screen

Click Switch to query view in the screen as shown in Figure 324 on page 425 to gotoa signature query screen. In the query view screen, you can search for signatures by criteria such as name, ID, severity, attack type, vulnerable attack platforms, service category, log options or actions. ZyWALL USG 1000 Users Guide

Figure 326 Anti -X > IDP > Profile: Query View Activation [env 2 Query Result Total IDP: 0 Name DEC Switch to group view Query Signatures 1 Search all custom signatures ÈS ET (optional) Signature 10 FT (optional) Severity Attack Type Platform Service Action Lune (sen fon (num (ose Less acces Con q Éscoreioen Mieses fer Jonos | Mnxp20c0 1| ImvsoL 2! reect-receiver Le] ol E == [30 M} 10P per page Page: (UC ft of1 (JE La, Lei sen The following table describes the fields in this screen. Table 134 Anti-X > IDP > Profile: Query View LABEL DESCRIPTION Name This is the name of the profile that you created in the IDP > Profiles > Group View screen. Switch to group view Click this button to go to the IDP profile group view screen where IDP signatures are grouped by service and you can configure activation, logs and/or actions. Query Signatures | Select the criteria on which to perform the search. Search all Select this check box to search for signatures you created or imported in the custom Custom Signatures screen. You can search by name or ID. If the name and ID signatures fields are left blank, then all custom signatures are displayed. Name Type the name or part of the name of the signature(s) you want to find. Signature ID | Type the ID or part of the ID of the signature(s) you want to find. Severity Search for signatures by severity level(s) (see Table 131 on page 426). Hold down the [Ctrl] key if you want to make multiple selections. Attack Type Search for signatures by attack type(s) (see Table 132 on page 427). Attack types are known as policy types in the group view screen. Hold down the [Ctri] key if you want to make multiple selections. Platform Search for signatures created to prevent intrusions targeting specific operating system(s). Hold down the [Ctrl] key if you want to make multiple selections. Service Search for signatures by IDP service group(s). See Table 133 on page 428 for group details. Hold down the [Ctri] key if you want to make multiple selections. Action Search for signatures by the response the ZyWALL takes when a packet matches a signature. See Table 131 on page 426 for action details. Hold down the [Ctrl] key if you want to make multiple selections. Activation Search for enabled and/or disabled signatures here. Log Search for signatures by log option here. See Table 131 on page 426 for option details. ZyWALL USG 1000 Users Guide

Table 134 Anti-X > IDP > Profile: Query View (continued) LABEL DESCRIPTION Search Click this button to begin the search. The results display at the bottom of the screen. Results may be spread over several pages depending on how broad the search criteria selected were. The tighter the criteria selected, the fewer the signatures returned. Query Result The results are displayed in a table showing the SID, Name, Severity, Attack Type, Platform, Service, Activation, Log, and Action criteria as selected in the search. Click the SID column header to sort search results by signature ID. Total IDP: This displays the total number of signatures found in your search. IDP per page Select the number of signatures you want to appear per page here. Page x of x This is the number of the page of entries currently displayed and the total number of pages of entries. Type a page number to go to or use the arrows to navigate the pages of entries. OK Click OK to save your settings to the ZyWALL, complete the profile and return to the profile summary page. Cancel Click Cancel to return to the profile summary page without saving any changes. Save Click Save to save the configuration to the ZyWALL, but remain in the same page. You may then go to the another profile screen (tab) in order to complete the profile. Click OK in the final profile screen to complete the profile.

29.9 Introducing IDP Custom Signatures

Create custom signatures for new attacks or attacks peculiar to your network. Custom signatures can also be saved to/from your computer so as to share with others. You need some knowledge of packet headers and attack types to create your own custom signatures.

These are the fields in an Internet Protocol (IP) version 4 packet header. ZyWALL USG 1000 Users Guide

Figure 329 IP v4 Packet Headers û 4 8 16 19 31 Version IL Total Length Identifi Flags Fragment Offset Time To Live Protocol Header Checksum Source IP Address Destination IP Address Options Padding The header fields are discussed below: Table 135 IP v4 Packet Headers HEADER DESCRIPTION Version The value 4 indicates IP version 4. IHL IP Header Length is the number of 32 bit words forming the total length of the header (usually five). Type of Service The Type of Service, (also known as Differentiated Services Code Point (DSCP)) is usually set to 0, but may indicate particular quality of service needs from the network. Total Length This is the size of the datagram in bytes. It is the combined length of the header and the data. Identification This is a 16-bit number, which together with the source address, uniquely identifies this packet. It is used during reassembly of fragmented datagrams. Flags Flags are used to control whether routers are allowed to fragment a packet and to indicate the parts of a packet to the receiver. Fragment Offset This is a byte count from the start of the original sent packet. Time To Live This is a counter that decrements every time it passes through a router. When it reaches zero, the datagram is discarded. It is used to prevent accidental routing loops. Protocol The protocol indicates the type of transport packet being carried, for example, 1 = ICMP; 2= IGMP; 6 = TCP; 17= UDP. Header Checksum This is used to detect processing errors introduced into the packet inside a router or bridge where the packet is not protected by a link layer cyclic redundancy check. Packets with an invalid checksum are discarded by all nodes in an IP network. Source IP Address This is the IP address of the original sender of the packet. Destination IP Address | This is the IP address of the final destination of the packet. ZyWALL USG 1000 Users Guide

Table 135 1P v4 Packet Headers (continued) HEADER DESCRIPTION Options IP options is a variable-length list of IP options for a datagram that define IP Security Option, IP Stream Identifier, (security and handling restrictions for the military), Record Route (have each router record its IP address), Loose Source Routing (specifies a list of IP addresses that must be traversed by the datagram), Strict Source Routing (specifies a list of IP addresses that must ONLY be traversed by the datagram), Timestamp (have each router record its IP address and time), End of IP List and No IP Options. Padding Padding is used as a filler to ensure that the IP packet is a multiple of 32 bits.

29.10 Configuring Custom Signatures

Select Anti-X > IDP > Custom Signatures. The first screen shows a summary of all custom signatures created. Click the SID or Name heading to sort. Click the Add icon to create a new signature or click the Edit icon to edit an existing signature. You can delete signatures here or save them to your computer. The ZyWALL checks all signatures and continues searching even after a match is found. If two or more rules have conflicting actions for the same packet, then the ZyWALL applies the more restrictive action (reject-both, reject-receiver or reject-sender, drop, none in this order). If a packet matches a rule for reject-receiver and it also matches a rule for reject- sender, then the ZyWALL will reject-both.

Figure 330 Anti-X > IDP > Custom Signatures Custom Signatures Creating

The following table describes the fields in this screen. Table 136 Anti-X > IDP > Custom Signatures LABEL DESCRIPTION Creating Use this part of the screen to create, edit, delete or export (save to your computer) custom signatures. SID SID is the signature ID that uniquely identifies a signature. Click the SID header to sort signatures in ascending or descending order. lt is automatically created when you click the Add icon to create a new signature. You can edit the ID, but it cannot already exist and it must be in the 9000000 to 9999999 range. Name This is the name of your custom signature. Duplicate names can exist, but it is advisable to use unique signature names that give some hint as to intent of the signature and the type of attack it is supposed to prevent. Add/Edit Click the Add icon to create a new signature or click the Edit icon to edit an existing signature. Delete Use this column to delete signatures. Select (or clear) the check box in the header column to select (or clear) all check boxes in that column. You can also select (or clear) individual signatures within the column. When you are certain that you have only selected signatures that you want to remove, click the Delete icon. Click OK in the confirm delete signature dialog box to delete the selected signature(s). Export Use this column to save signatures to your computer. Select (or clear) the check box in the header column to select (or clear) all check boxes in that column. You can also select (or clear) individual signatures within the column. When you are certain that you have only selected signatures that you want to save, click Export. Click Save in the file download dialog box and then select a location and name for the file. Custom signatures must end with the ‘rules’ file name extension, for example, MySig.rules. Importing Use this part of the screen to import custom signatures (previously saved to your computer) to the ZyWALL. Note: The name of the complete custom signature file on the ZyWALL is ‘custom.rules’. If you import a file named ‘custom.rules’, then all custom signatures on the ZyWALL are overwritten with the new file. If this is not your intention, make sure that the files you import are not named ‘custom.rules’. File Path Type the file path and name of the custom signature file you want to import in the text box (or click Browse to find it on your computer) and then click Import to transfer the file to the ZyWALL. New signatures then display in the ZyWALL IDP > Custom Signatures screen.

29.10.1 Creating or Editing a Custom Signature

Click the Add icon to create a new signature or click the Edit icon to edit an existing signature in the screen as shown in Figure 330 on page 434. A packet must match all items you configure in this screen before it matches the signature. The more specific your signature (including packet contents), then the fewer false positives the signature will trigger. Try to write signatures that target a vulnerability, for example a certain type of traffic on certain operating systems, instead of a specific exploit. ZyWALL USG 1000 Users Guide 435

The following table describes the fields in this screen. Table 137 Anti-X > IDP > Custom Signatures > Add/Edit LABEL DESCRIPTION Name Type the name of your custom signature. You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. Duplicate names can exist but it is advisable to use unique signature names that give some hint as to intent of the signature and the type of attack it is supposed to prevent. Refer to (but do not copy) the packet inspection signature names for hints on creating a naming convention. Signature ID A signature ID is automatically created when you click the Add icon to create a new signature. You can edit the ID to create a new one (in the 9000000 to 9999999 range), but you cannot use one that already exists. You may want to do that if you want to order custom signatures by SID. Information Use the following fields to set general information about the signature as denoted below. Severity The severity level denotes how serious the intrusion is. Categorize the seriousness of the intrusion here. See Table 131 on page 426 as a reference. Platform Some intrusions target specific operating systems only. Select the operating systems that the intrusion targets, that is, the operating systems you want to protect from this intrusion. SGI refers to Silicon Graphics Incorporated, who manufactures multi-user Unix workstations that run the IRIX operating system (SGl's version of UNIX). A router is an example of a network device. Service Select the IDP service group that the intrusion exploits or targets. See Table 133 on page 428 for a list of IDP service groups. The custom signature then appears in that group in the IDP > Profile > Group View screen. Policy Type Categorize the type of intrusion here. See Table 132 on page 427 as a reference. Frequency Recurring packets of the same type may indicate an attack. Use the following field to indicate how many packets per how many seconds constitute an intrusion Threshold Select Threshold and then type how many packets (that meet the criteria in this signature) per how many seconds constitute an intrusion. Header Options Network Protocol | Configure signatures for IP version 4. Type Of Type of service in an IP header is used to specify levels of speed and/or reliability. Service Some intrusions use an invalid Type Of Service number. Select the check box, then select Equal or Not-Equal and then type in a number. Identification The identification field in a datagram uniquely identifies the datagram. If a datagram is fragmented, it contains a value that identifies the datagram to which the fragment belongs. Some intrusions use an invalid Identification number. Select the check box and then type in the invalid number that the intrusion uses. Fragmentation | A fragmentation flag identifies whether the IP datagram should be fragmented, not fragmented or is a reserved bit. Some intrusions can be identified by this flag. Select the check box and then select the flag that the intrusion uses. Fragmentation | When an IP datagram is fragmented, it is reassembled at the final destination. Offset The fragmentation offset identifies where the fragment belongs in a set of fragments. Some intrusions use an invalid Fragmentation Offset number. Select the check box, select Equal, Smaller or Greater and then type in a number Time to Live Time to Live is a counter that decrements every time it passes through a router. When it reaches zero, the datagram is discarded. Usually it's used to set an upper limit on the number of routers a datagram can pass through. Some intrusions can be identified by the number in this field. Select the check box, select Equal, Smaller or Greater and then type in a number. ZyWALL USG 1000 Users Guide 437

Table 137 Anti-X > IDP > Custom Signatures > Add/Edit (continued) LABEL DESCRIPTION IP Options IP options is a variable-length list of IP options for a datagram that define IP Security Option, IP Stream Identifier, (security and handling restrictions for the military), Record Route (have each router record its IP address), Loose Source Routing (specifies a list of IP addresses that must be traversed by the datagram), Strict Source Routing (specifies a list of IP addresses that must ONLY be traversed by the datagram), Timestamp (have each router record its IP address and time), End of IP List and No IP Options. IP Options can help identify some intrusions. Select the check box, then select an item from the list box that the intrusion uses Same IP Select the check box for the signature to check for packets that have the same source and destination IP addresses. Transport Protocol The following fields vary depending on whether you choose TCP, UDP or ICMP. Transport Protocol: TCP Port Select the check box and then enter the source and destination TCP port numbers that will trigger this signature. Flow If selected, the signature only applies to certain directions of the traffic flow and only to clients or servers. Select Flow and then select the identifying options. Established: The signature only checks for established TCP connections Stateless: The signature is triggered regardliess of the state of the stream processor (this is useful for packets that are designed to cause devices to crash) To Client: The signature only checks for server responses from A to B. To Server: The signature only checks for client requests from B to A. From Client: The signature only checks for client requests from B to A. From Servers: The signature only checks for server responses from A to B. No Stream: The signature does not check rebuilt stream packets. Only Stream: The signature only checks rebuilt stream packets. Flags Select what TCP flag bits the signature should check. Sequence Use this field to check for a specific TCP sequence number. Number Ack Number Use this field to check for a specific TCP acknowledgement number. Window Size Use this field to check for a specific TCP window size. Transport Protocol: UDP Port Select the check box and then enter the source and destination UDP port numbers that will trigger this signature. Transport Protocol: ICMP Type Use this field to check for a specific ICMP type value. Code Use this field to check for a specific ICMP code value. ID Use this field to check for a specific ICMP ID value. This is useful for covert channel programs that use static ICMP fields when they communicate. Sequence Use this field to check for a specific ICMP sequence number. This is useful for Number covert channel programs that use static ICMP fields when they communicate. Payload Options The longer a payload option is, the more exact the match, the faster the signature processing. Therefore, if possible, it is recommended to have at least one payload option in your signature. ZyWALL USG 1000 Users Guide

Table 137 Anti-X > IDP > Custom Signatures > Add/Edit (continued) LABEL DESCRIPTION Payload Size | This field may be used to check for abnormally sized packets or for detecting buffer overflows. Select the check box, then select Equal, Smaller or Greater and then type the payload size. Stream rebuilt packets are not checked regardless of the size of the payload. Offset This field specifies where to start searching for a pattern within a packet. For example, an offset of 5 would start looking for the specified pattern after the first five bytes of the payload. Content Type the content that the signature should search for in the packet payload. Hexadecimal code entered between pipes is converted to ASCII. For example, you could represent the ampersand as either & or [26] (26 is the hexadecimal code for the ampersand). Case- Select this check box if content casing does NOT matter. insensitive Decode as URI | A Uniform Resource Identifier (URI) is a string of characters for identifying an abstract or physical resource (RFC 2396). A resource can be anything that has identity, for example, an electronic document, an image, a service (‘today's weather report for Taiwan”), a collection of other resources. An identifier is an object that can act as a reference to something that has identity. Example URIs are: ftp://ftp.is.co.za/rfc/rfc1808.txt; ftp scheme for File Transfer Protocol services http://www.math.uio.no/fag/compression-fag/part1.html; http scheme for Hypertext Transfer Protocol services mailto:mduerst@ifi.unizh.ch; mailto scheme for electronic mail addresses telnet://melvyl.ucop.edu/; telnet scheme for interactive services via the TELNET Protocol Select this check box for the signature to search for normalized URI fields. This means that if you are writing signatures that includes normalized content, such as %2 for directory traversals, these signatures will not be triggered because the content is normalized out of the URI buffer. For example, the URI: Iscripts/..%c0%af../winnt/system32/cmd.exe?/c+ver will get normalized into: Iwinnt/system32/cmd.exe?/c+ver OK Click this button to save your changes to the ZyWALL and return to the summary screen. Cancel Click this button to return to the summary screen without saving any changes.

29.10.2 Custom Signature Example

Before creating a custom signature, you must first clearly understand the vulnerability.

29.10.2.1 Understand the Vulnerability

Check the ZyWALL logs when the attack occurs. Use web sites such as Google and security focus to get as much information about the attack as you can. The more specific your signature, the less chance it will cause false positives. As an example, say you want to create a signature for the ‘Microsoft Windows Plug-and-Play Service Remote Overflow (MS-05-39)’ attack. Search the Security Focus web site and you will find it uses the NetBIOS service in established TCP connections to a server using port

Then use a packet sniffer such as TCPdump or Ethereal to investigate some more. From the NetBIOS header you see that the first byte ‘00° defines the message type. The next three bytes represent the length of data, so you can ignore it. Therefore enter [00] as the first pattern. Figure 332 Custom Signature Example Pattern 1 # [SEQ/ACK analysis] Message Type: Session message Length: 2192 i SMB (Server Message Block Protocol) à SUR Hoador

070 00 3c 08 54 00 02 00 26 00 00 40 4d 08 00 090 L Ce 1 00 00 00 24 08 Our final custom signature should look like as shown in the following figure. If the attack occurs, check the logs for a log of your custom signature. This indicates the signature works correctly. 440 ZYWALL USG 1000 Users Guide

Ca D wiros/oë D winnr F ünux M rreess0 D Solar Dset I other-Unix C Netiuork-Device fEraos Ë Euerovertew 2) FT paciet(o)/ [7 secondtei 1pve I Type of Service I identification Es 2] I Fregmentation I Reserved 8it Î Don't Fragnent [More fragment I Frégment offset Eu | Prime to Live I tp Options En dl cs | I same “Transport Protocol Source Part[E Destination roR [ES 7 PF lon / Een] [os =] [ons] > Pres sv PAR IERST IT PSH IT HCK IT URG IT Reserved 1 (MSB) IT Reserved 2 F Sequence number Pack Number I window Size Es al Payload Options F payload Size Content Cantent Content ETES Evte(s) DE D | Relative to start of payloeF (a T5) . T° case-nsensitive berode as URI © Relative Lo start of payloëd Relative to end of last matKfD | Frs ns Te insensitire F wii bytes TT Decade as UR C Relative to start of payloëd LE Relstive to end of last matoh F5 (=> 8 PT Case-nsensitive F with bytes F Decode ts URI © Relative to start of payloëd |58 © Rols ad last match FC ooPopoPRoIsoo Sc 00 20 0 CCTEC coPOoNToPLOEt ] ae F Case-nssnsitive F witain bytes M Decode as URI EE ES ZyWALL USG 1000 Users Guide

After you create your custom signature, it becomes available in the IDP service group category in the IDP > Profile > Packet Inspection screen. Custom signatures have an SID from 9000000 to 9999999, You can activate the signature, configure what action to take when a packet matches it and if it should generate a log or alert in a profile. Then bind the profile to a zone. Figure 336 Example: Custom Signature in IDP Profile @RrPc e orignal setting 2] [none 7 @pPors e orignal setting 2] [none x @rorz $ | @P2p @ ongnei setting] [none x] @oracue $ & os | @uwrr $ lo | @nersios e ongnal setting] [none x sin cy Type METBIOS DCERPC CoGetinstanceFromle lite 3158 high DDOS 2 endian overflow atternpt METBIOS DCERPC CoGetinstanceFromFile 3159 high pDos Fi averflow attempt

You should configure the signature to create a log when an ‘attack packet’ matches the signature. (You may also want to configure an alert if the attack is more serious and needs more immediate attention.) After you apply the signature to a zone, you can see if it works by checking the logs (Maintenance > Logs > View Log). All IDP signatures come under the IDP category. The Priority column shows warn for signatures that are configured to generate a log only. It shows critical for signatures that are configured to generate a log and alert. count is the number of attacks that occurred at that time. The Note column displays ACCESS FORWARD when no action is configured for the signature. It displays ACCESS DENIED if you configure the signature action to drop the packet. The destination port is the service port (NetBIOS in this case) that the attack tries to exploit. ZyWALL USG 1000 Users Guide

You may want to refer to open source Snort signatures when creating custom ZyWALL ones. Most Snort rules are written in a single line. Snort rules are divided into two logical sections, the rule header and the rule options as shown in the following example: alert tcp any any -> 192.168.1.0/24 111 (content:”|00 01 a5|”; msg:”mountd access”;) The text up to the first parenthesis is the rule header and the section enclosed in parenthesis contains the rule options. The words before the colons in the rule options section are the option keywords. The rule header contains the rule's: + Action + Protocol + Source and destination IP addresses and netmasks + Source and destination ports information. The rule option section contains alert messages and information on which parts of the packet should be inspected to determine if the rule action should be taken. These are some equivalent Snort terms in the ZyWALL. Table 138 ZyWALL - Snort Equivalent Terms

Table 138 ZyWALL - Snort Equivalent Terms (continued)

ZYWALL TERM SNORT EQUIVALENT TERM

Flow flow Flags flags Sequence Number seq Ack Number ack Window Size window Transport Protocol: UDP {In Snort rule header) Port (In Snort rule header) Transport Protocol: ICMP Type itype Code icode ID icmp_id Sequence Number icmp_seq Payload Options (Snort rule options) Payload Size dsize Offset (relative to start of payload) offset Relative to end of last match distance Content content Case-insensitive nocase Decode as URI uricontent Æ Not all Snort functionality is supported in the ZyWALL.

ADP This chapter introduces ADP (Anomaly Detection and Prevention), anomaly profiles and binding an ADP profile to a traffic direction. See Section 5.4.16 on page 120 for related information on these screens.

30.1 Introduction to ADP

An ADP system can detect malicious or suspicious packets and respond instantaneously. It can detect: + Anomalies based on violations of protocol standards (RFCs — Requests for Comments) + Abnormal flows such as port scans.

30.1.1 Host Intrusions

The goal of host-based intrusions is to infiltrate files on an individual computer or server in with the goal of accessing confidential information or destroying information on a computer. You must install a host ADP directly on the system being protected. It works closely with the operating system, monitoring and intercepting system calls to the kernel or APIs in order to prevent attacks as well as log them. Disadvantages of host ADP are that you have to install them on each device (that you want to protect) in your network and due to the necessarily tight integration with the host operating system, future operating system upgrades could cause problems.

30.1.2 Network Intrusions

Network-based intrusions have the goal of bringing down a network or networks by attacking computer(s), switch(es), router(s) or modem(s). If a LAN switch is compromised for example, then the whole LAN is compromised. Host-based intrusions may be used to cause network- based intrusions when the goal of the host virus is to propagate attacks on the network, or attack computer/server operating system vulnerabilities with the goal of bringing down the computer/server. Typical “network-based intrusions” are SQL slammer, Blaster, Nimda MyDoom etc. ZyWALL USG 1000 Users Guide 445

ADP on the ZyWALL protects against network-based intrusions. See Section 30.8 on page 450 and Section 30.9 on page 456 for more on the kinds of attacks that the ZyWALL can protect against. You can also create your own custom ADP rules.

30.2 Traffic Directions and Profiles

À zone is a combination of ZyWALL interfaces and VPN connections for security. See the zone chapter for details on zones and the interfaces chapter for details on interfaces. Traffic direction is defined by the zone the traffic is coming from and the zone the traffic is going to. An anomaly profile is a set of ADP rules with configured activation, log and action settings. The ZyWALL comes with default profiles that you can bind to traffic directions. For example, by default, the default LAN_ ADP profile is bound to any traffic going to the LAN zone. You could use this to protect your LAN computers. You can also create your own ADP profiles from base profiles. See Table 141 on page 449 for details on base profiles. Æ You can only bind one profile to one traffic direction.

30.3 Configuring ADP General

Click Anti-X > ADP > General. Use this screen to turn anomaly detection on or off and bind anomaly profiles to traffic directions. Figure 338 Anti-X > ADP > General General General Setup [1 Enable Anomaly Detection Policies Fr LAN_4DPE RS 2 any DMz DMZ_ADPE CEE S any ZyWALL ZyWALL_ADPE BR N 446 ZYWALL USG 1000 Users Guide

The following table describes the screens in this screen. Table 139 Anti-X > ADP > General LABEL DESCRIPTION General Setup Enable Anomaly Select this check box to enable traffic anomaly and protocol anomaly Detection detection. Bindings Use this list to specify which anomaly profile the ZyWALL uses for traffic flowing in a specific direction. Priority This is this binding's rank in the list of anomaly profile to traffic direction bindings. The list is applied in order of priority. From, To This is the direction of travel of packets to which an anomaly profile is bound. Note: Depending on your network topology and traffic load, binding every packet direction to an anomaly profile may affect the ZyWALL's performance. From LAN To LAN means packets traveling from a computer on one LAN subnet to a computer on another LAN subnet via the ZyWALL's LAN zone interfaces. The ZyWALL does not check packets traveling from a LAN computer to another LAN computer on the same subnet. From WAN To WAN means packets that come in from the WAN zone and the ZyWALL routes back out through the WAN zone. Anomaly Profile An anomaly profile is a set of anomaly rules with configured activation, log and action settings. This field shows which anomaly profile is bound to which traffic direction. (Icons) Click the Add icon in the heading row to add a new first entry. The Active icon displays whether the entry is enabled or not. Click it to activate or deactivate the entry. Make sure you click Apply to save and apply the change. Click the Edit icon to go to the screen where you can edit the entry. Click the Add icon in an entry to add an entry below the current entry. Click the Remove icon to delete an existing entry from the ZyWALL. À window displays asking you to confirm that you want to delete the entry. Note that subsequent entries move up by one when you take this action. In a numbered list, click the Move to N icon to display a field to type an index number for where you want to put that entry and press [ENTER] to move the entry to the number that you typed. For example, if you type 6, the entry you are moving becomes number 6 and the previous entry 6 (if there is one) gets pushed up (or down) one. The ordering of your entries is important as they are applied in order of their numbering. Apply Click Apply to save your changes. Reset Click Reset to start configuring this screen again.

30.4 Configuring Anomaly Profile Bindings

Click Anti-X > ADP > General and then an Add or Edit icon to display the following screen. Use this screen to bind an anomaly profile to a traffic direction. ZyWALL USG 1000 Users Guide

ADP Profile any > any F7 none x x Cancel The following table describes the screens in this screen. Table 140 Anti-X > ADP > General > Add LABEL DESCRIPTION Enable Select this check box to turn on this anomaly profile to traffic direction binding. From Traffic direction is defined by the zone the traffic is coming from and the zone the traffic is going to. Use the From field to specify the zone from which the traffic is coming. Select ZyWALL to specify traffic coming from the ZyWALL itself.

Use the To field to specify the zone to which the traffic is going. Select ZyWALL to specify traffic destined for the ZyWALL itself. ADP Profile An ADP profile is a set of ADP rules with configured activation, log and action settings. Select an ADP profile to bind to the entry's traffic direction. Configure the ADP profiles in the ADP profile screens.

Click OK to save your changes. Cancel Click Cancel to exit this screen without saving your changes.

30.5 Introducing ADP Profiles

An ADP profile is a set of traffic anomaly rules and protocol anomaly rules. +_ Traffic anomaly rules look for abnormal behavior or events such as port scanning, sweeping or network flooding. It operates at OSI layer-2 and layer-3. Traffic anomaly rules may be updated when you upload new firmware. +_ Protocol anomaly rules check for protocol compliance against the relevant RFC (Request For Comments). Protocol anomaly detection includes HTTP Inspection, TCP Decoder, UDP Decoder and ICMP Decoder. Protocol anomaly rules may be updated when you upload new firmware. Anomaly detection is in general effective against abnormal behavior while packet inspection signatures are created for known attacks (see Chapter 29 on page 417 for information on packet inspection).

30.5.1 Base Profiles

The ZyWALL comes with several base profiles. You use base profiles to create new profiles.

Figure 340 Base Profiles Page 1/1 €B © Please select one ADP Base Profile. x Cancel These are the default base profiles at the time of writing. Table 141 Base Profiles

BASE PROFILE | DESCRIPTION

all All traffic anomaly and protocol anomaly rules are enabled. Rules with a high or severe severity level (greater than three) generate log alerts and cause packets that trigger them to be dropped. Rules with a very low, low or medium severity level (less than or equal to three) generate logs (not log alerts) and no action is taken on packets that trigger them. none All traffic anomaly and protocol anomaly rules are disabled. No logs are generated nor actions are taken. OK Click OK to save your changes. Cancel Click Cancel to exit this screen without saving your changes.

30.6 Profile Summary Screen

Select Anti-X > ADP > Profile. Use this screen to: + Add a new profile + Edit an existing profile + Delete an existing profile Figure 341 Anti-X > ADP > Profile Pro Profile Management ZyWALL_ADP all Edo LAN_ADP all Éd DMZ_ADP all wé The following table describes the fields in this screen. Table 142 Anti-X > ADP > Profile LABEL DESCRIPTION Name This is the name of the profile you created. ZyWALL USG 1000 Users Guide 449

Table 142 Anti-X > ADP > Profile (continued) LABEL DESCRIPTION Base Profile This is the base profile from which the profile was created. (Icons) Click the Add icon in the column header to create a new profile. À pop-up screen displays requiring you to choose a base profile from which to create the new profile. Click an Edit icon to edit an existing profile. Click a Remove icon to delete an existing profile.

30.7 Creating New Profiles

You may want to create a new profile if not all rules in a base profile are applicable to your network. In this case you should disable non-applicable rules so as to improve ZyWALL ADP processing efficiency. You may also find that certain rules are triggering too many false positives or false negatives. À false positive is when valid traffic is flagged as an attack. A false negative is when invalid traffic is wrongly allowed to pass through the ZyWALL. As each network is different, false positives and false negatives are common on initial ADP deployment. You could create a new ‘monitor profile’ that creates logs but all actions are disabled. Observe the logs over time and try to eliminate the causes of the false alarms. When you're satisfied that they have been reduced to an acceptable level, you could then create an ‘inline profile’ whereby you configure appropriate actions to be taken when a packet matches a rule.

30.7.1 Procedure To Create a New Profile

To create a new profile: 1 Click the Add icon in the Anti-X > ADP > Profile screen to display a pop-up screen allowing you to choose a base profile. 2 Select a base profile (see Table 141 on page 449) and then click OK to go to the profile details screen. 3 Type a new profile name 4 Enable or disable individual rules 5 Edit the default log options and actions.

The traffic anomaly screen is the second screen in an ADP profile. Traffic anomaly detection looks for abnormal behavior such as scan or flooding attempts. In the Anti-X > ADP > Profile screen, click the Edit icon or click the Add icon and choose a base profile. If you made changes to other screens belonging to this profile, make sure you have clicked OK or Save to save the changes before selecting the Traffic Anomaly tab. ZyWALL USG 1000 Users Guide

An attacker scans device(s) to determine what types of network protocols or services a device supports. One of the most common port scanning tools in use today is Nmap. Many connection attempts to different ports (services) may indicate a port scan. These are some port scan types: + _TCP Portscan + UDP Portscan +_IP Portscan An IP port scan searches not only for TCP, UDP and ICMP protocols in use by the remote computer, but also additional IP protocols such as EGP (Exterior Gateway Protocol) or IGP (Interior Gateway Protocol). Determining these additional protocols can help reveal if the destination device is a workstation, a printer, or a router.

30.8.1.1 Decoy Port Scans

Decoy port scans are scans where the attacker has spoofed the source address. These are some decoy scan types: + _TCP Decoy Portscan + UDP Decoy Portscan + IP Decoy Portscan

30.8.1.2 Distributed Port Scans

Distributed port scans are many-to-one port scans. Distributed port scans occur when multiple hosts query one host for open services. This may be used to evade intrusion detection. These are distributed port scan types: + TCP Distributed Portscan + UDP Distributed Portscan + _IP Distributed Portscan

30.8.1.3 Port Sweeps

Many different connection attempts to the same port (service) may indicate a port sweep, that is, they are one-to-many port scans. One host scans a single port on multiple hosts. This may occur when a new exploit comes out and the attacker is looking for a specific service. These are some port sweep types: + _TCP Portsweep + UDP Portsweep +_IP Portsweep + _ICMP Portsweep ZyWALL USG 1000 Users Guide 451

A filtered port scan may indicate that there were no network errors (ICMP unreachables or TCP RSTSs) or responses on closed ports have been suppressed. Active network devices, such as NAT routers, may trigger these alerts if they send out many connection attempts within a very small amount of time. These are some filtered port scan examples. + TCP Filtered Portscan + UDP Filtered Portscan + _IP Filtered Portscan + TCP Filtered Decoy + UDP Filtered Decoy + IP Filtered Decoy Portscan Portscan Portscan + TCP Filtered + UDP Filtered Portsweep + _IP Filtered Portsweep Portsweep + ICMP Filtered + TCP Filtered Distributed + UDP Filtered Portsweep Portscan Distributed Portscan + IP Filtered Distributed Portscan

30.8.2 Flood Detection

Flood attacks saturate a network with useless data, use up all available bandwidth, and therefore make communications in the network impossible.

30.8.2.1 ICMP Flood Attack

An ICMP flood is broadcasting many pings or UDP packets so that so much data is sent to the system, that it slows it down or locks it up.

A smurf attacker (A) floods a router (B) with Internet Control Message Protocol (ICMP) echo request packets (pings) with the destination IP address of each packet as the broadcast address of the network. The router will broadcast the ICMP echo request packet to all hosts on the network. If there are numerous hosts, this will create a large amount of ICMP echo request and response traffic. If an attacker (A) spoofs the source IP address of the ICMP echo request packet, the resulting ICMP traffic will not only saturate the receiving network (B), but the network of the spoofed source IP address (C). Figure 342 Smurf Attack —+ 2, A— ST) — 6 1] ZyWALL USG 1000 Users Guide

Usually a client starts a session by sending a SYN (synchronize) packet to a server. The receiver returns an ACK (acknowledgment) packet and its own SYN, and then the initiator responds with an ACK (acknowledgment). After this handshake, a connection is established. Figure 343 TCP Three-Way Handshake Client Server SYN SYN-ACK ACK A SYN flood attack is when an attacker sends a series of SYN packets. Each packet causes the receiver to reply with a SYN-ACK response. The receiver then waits for the ACK that follows the SYN-ACK, and stores all outstanding SYN-ACK responses on a backlog queue. SYN- ACKS are only moved off the queue when an ACK comes back or when an internal timer ends the three-way handshake. Once the queue is full, the system will ignore all incoming SYN requests, making the system unavailable for other users. Figure 344 SYN Flood Client Server TL SYN | SYN SE) TJ SYN SYNACK SYN-ACK L ——— SYN-ACK —— SYN-ACK L ———

30.8.2.4 LAND Attack

In a LAND attack, hackers flood SYN packets into a network with a spoofed source IP address of the network itself. This makes it appear as if the computers in the network sent the packets to themselves, so the network is unavailable while they try to respond to themselves. ZyWALL USG 1000 Users Guide 453

UDP is a connection-less protocol and it does not require any connection setup procedure to transfer data. A UDP flood attack is possible when an attacker sends a UDP packet to a random port on the victim system. When the victim system receives a UDP packet, it will determine what application is waiting on the destination port. When it realizes that there is no application that is waiting on the port, it will generate an ICMP packet of destination unreachable to the forged source address. If enough UDP packets are delivered to ports on

victim, the system will go down. ZyWALL USG 1000 Users Guide

{portscan) 1P Fikered Distributed Protocol Scan {portscan) 1P Fikersd Protocol Scan {portscan) 1P Protocol Scan {portscan) TOP Decoy Fortscan {portscan) TP Distributed Portscan did {portscan) TP Fitered Decoy Portscan {portscan) TP Filterod Distributed Portscan

{portscan) TCP Filtered Portscan (poriscan) TEP Portscan

The following table describes the fields in this screen. Table 143 ADP > Profile > Traffic Anomaly LABEL DESCRIPTION Name This is the name of the ADP profile. You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. These are valid, unique profile names: MyProfile mYProfile Mymy12_3-4 These are invalid profile names: 1mYProfile My Profile MyProfile? Whatalongprofilename123456789012 Scan/Flood Detection Sensitivity (Scan detection only.) Select a sensitivity level so as to reduce false positives in your network. If you choose low sensitivity, then scan thresholds and sample times are set low, so you will have fewer logs and false positives; however some traffic anomaly attacks may not be detected. If you choose high sensitivity, then scan thresholds and sample times are set high, so most traffic anomaly attacks will be detected; however you will have more logs and false positives. Block Period Specify for how many seconds the ZyWALL blocks all packets from being sent to the victim (destination) of a detected anomaly attack. Name This is the name of the traffic anomaly rule. Click the Name column heading to sort in ascending or descending order according to the rule name. Activation Click the icon to enable or disable a rule or group of rules. Log Select whether to have the ZyWALL generate a log (log), log and alert (log alert) or neither (no) when traffic matches this anomaly rule. See Chapter 46 on page 625 for more on logs. Action Select what the ZyWALL should do when a packet matches a rule. none: The ZyWALL takes no action when a packet matches the signature(s). block: The ZyWALL silently drops packets that matches the rule. Neither sender nor receiver are notified. Threshold For flood detection you can set the number of detected flood packets per second that causes the ZyWALL to take the configured action.

Click OK to save your settings to the ZyWALL, complete the profile and return to the profile summary page. Cancel Click Cancel to return to the profile summary page without saving any changes. Save Click Save to save the configuration to the ZyWALL but remain in the same page. You may then go to the another profile screen (tab) in order to complete the profile. Click OK in the final profile screen to complete the profile.

Protocol anomaly is the third screen in an ADP profile. Protocol anomaly (PA) rules check for protocol compliance against the relevant RFC (Request for Comments). ZyWALL USG 1000 Users Guide

Protocol anomaly detection includes HTTP Inspection, TCP Decoder, UDP Decoder and ICMP Decoder where each category reflects the packet type inspected. Protocol anomaly rules may be updated when you upload new firmware.

30.9.1 HTTP Inspection and TCP/UDP/ICMP Decoders

The following table gives some information on the HTTP inspection, TCP decoder, UDP decoder and ICMP decoder ZyWALL protocol anomaly rules. Table 144 HTTP Inspection and TCP/UDP/ICMP Decoders LABEL DESCRIPTION HTTP Inspection APACHE-WHITESPACE ATTACK This rule deals with non-RFC standard of tab for a space delimiter. Apache uses this, so if you have an Apache server, you need to enable this option. ASCII-ENCODING ATTACK This rule can detect attacks where malicious attackers use ASCII- encoding to encode attack strings. Attackers may use this method to bypass system parameter checks in order to get information or privileges from a web server. BARE-BYTE-UNICODING- ENCODING ATTACK Bare byte encoding uses non-ASCIl characters as valid values in decoding UTF-8 values. This is NOT in the HTTP standard, as all non-ASCll values have to be encoded with a %. Bare byte encoding allows the user to emulate an IIS server and interpret non-standard encodings correctly. BASE36-ENCODING ATTACK This is a rule to decode base36-encoded characters. This rule can detect attacks where malicious attackers use base36-encoding to encode attack strings. Attackers may use this method to bypass system parameter checks in order to get information or privileges from a web server. DIRECTORY-TRAVERSAL ATTACK This rule normalizes directory traversals and self-referential directories. So, “/abc/this_is_not_a_real_dir/../xyz” get normalized to “labc/xyz”. Also, “/abc/./xyz” gets normalized to “/abc/xyz”. If a user wants to configure an alert, then specify “yes”, otherwise “no”. This alert may give false positives since some web sites refer to files using directory traversals. DOUBLE-ENCODING ATTACK This rule is IIS specific. IIS does two passes through the request URI, doing decodes in each one. In the first pass, IIS encoding (UTF-8 unicode, ASCII, bare byte, and %u) is done. In the second pass ASCII, bare byte, and %u encodings are done. 1IS-BACKSLASH-EVASION This is an IIS emulation rule that normalizes backslashes to slashes. ATTACK Therefore, a request-URI of “/abc\xyz” gets normalized to “/abc/xyz”. IIS-UNICODE- This rule can detect attacks which send attack strings containing CODEPOINT-ENCODING non-ASCIl characters encoded by IIS Unicode. IIS Unicode encoding references the unicode.map file. Attackers may use this method to bypass system parameter checks in order to get information or privileges from a web server. MULTI-SLASH-ENCODING This rule normalizes multiple slashes in a row, so something like: ATTACK “abc//{!l/{/xyz" get normalized to “abc/xyz”. NON-RFC-DEFINED-CHAR | This rule lets you receive a log or alert if certain non-RFC characters ATTACK are used in a request URI. For instance, you may want to know if there are NULL bytes in the request-URI. NON-RFC-HTTP- DELIMITER ATTACK This is when a newline “\n” character is detected as a delimiter. This is non-standard but is accepted by both Apache and IIS web servers. ZyWALL USG 1000 Users Guide

Table 144 HTTP Inspection and TCP/UDP/ICMP Decoders (continued) LABEL DESCRIPTION OVERSIZE-CHUNK- ENCODING ATTACK This rule is an anomaly detector for abnormally large chunk sizes. This picks up the apache chunk encoding exploits and may also be triggered on HTTP tunneling that uses chunk encoding. OVERSIZE-REQUEST-URI- DIRECTORY ATTACK This rule takes a non-zero positive integer as an argument. The argument specifies the max character directory length for URL directory. If a URL directory is larger than this argument size, an alert is generated. A good argument value is 300 characters. This should limit the alerts to IDS evasion type attacks, like whisker. SELF-DIRECTORY- TRAVERSAL ATTACK This rule normalizes self-referential directories. So, “/abc/./xyz" gets normalized to “/abc/xyz”. U-ENCODING ATTACK This rule emulates the IIS %u encoding scheme. The %u encoding scheme starts With a %u followed by 4 characters, like %uXXXX. The XXXX is a hex encoded value that correlates to an IIS unicode codepoint. This is an ASCII value. An ASCII character is encoded like, %u002f = /, %u002e =., etc. UTF-8-ENCODING ATTACK The UTF-8 decode rule decodes standard UTF-8 unicode sequences that are in the URI. This abides by the unicode standard and only uses % encoding. Apache uses this standard, so for any Apache servers, make sure you have this option turned on. When this rule is enabled, ASCII decoding is also enabled to enforce correct functioning. WEBROOT-DIRECTORY- TRAVERSAL ATTACK This is when a directory traversal traverses past the web server root directory. This generates much fewer false positives than the directory option, because it doesn't alert on directory traversals that stay within the web server directory structure. It only alerts when the directory traversals go past the web server root directory, which is associated with certain web attacks. TCP Decoder BAD-LENGTH-OPTIONS ATTACK This is when a TCP packet is sent where the TCP option length field is not the same as what it actually is or is 0. This may cause some applications to crash. EXPERIMENTAL-OPTIONS ATTACK This is when a TCP packet is sent which contains non-RFC- complaint options. This may cause some applications to crash. OBSOLETE-OPTIONS ATTACK This is when a TCP packet is sent which contains obsolete RFC options. OVERSIZE-OFFSET ATTACK This is when a TCP packet is sent where the TCP data offset is larger than the payload. TRUNCATED-OPTIONS ATTACK This is when a TCP packet is sent which doesn't have enough data to read. This could mean the packet was truncated. TTCP-DETECTED ATTACK T/TCP provides a way of bypassing the standard three-way handshake found in TCP, thus speeding up transactions. However, this could lead to unauthorized access to the system by spoofing connections. UNDERSIZE-LEN ATTACK This is when a TCP packet is sent which has a TCP datagram length of less than 20 bytes. This may cause some applications to crash. UNDERSIZE-OFFSET ATTACK This is when a TCP packet is sent which has a TCP header length of less than 20 bytes.This may cause some applications to crash. UDP Decoder OVERSIZE-LEN ATTACK This is when a UDP packet is sent which has a UDP length field of greater than the actual packet length. This may cause some applications to crash. ZyWALL USG 1000 Users Guide

Table 144 HTTP Inspection and TCP/UDP/ICMP Decoders (continued) LABEL DESCRIPTION TRUNCATED-HEADER This is when a UDP packet is sent which has a UDP datagram ATTACK length of less the UDP header length. This may cause some applications to crash. UNDERSIZE-LEN ATTACK This is when a UDP packet is sent which has a UDP length field of less than 8 bytes. This may cause some applications to crash. ICMP Decoder TRUNCATED-ADDRESS- HEADER ATTACK This is when an ICMP packet is sent which has an ICMP datagram length of less than the ICMP address header length. This may cause some applications to crash. TRUNCATED-HEADER ATTACK This is when an ICMP packet is sent which has an ICMP datagram length of less than the ICMP header length. This may cause some applications to crash. TRUNCATED-TIMESTAMP- HEADER ATTACK This is when an ICMP packet is sent which has an ICMP datagram length of less than the ICMP Time Stamp header length. This may cause some applications to crash.

30.9.2 Protocol Anomaly Configuration

In the Anti-X > ADP > Profile screen, click the Edit icon or click the Add icon and choose a base profile, then select the Protocol Anomaly tab. If you made changes to other screens belonging to this profile, make sure you have clicked OK or Save to save the changes before selecting the Protocol Anomaly tab. ZyWALL USG 1000 Users Guide

The following table describes the fields in this screen. Table 145 ADP > Profile > Protocol Anomaly LABEL DESCRIPTION Name This is the name of the profile. You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. These are valid, unique profile names: MyProfile mYProfile Mymy12_3-4 These are invalid profile names: 1mYProfile My Profile MyProfile? Whatalongprofilename123456789012 HTTP Inspection/TCP Decoder/UDP Decoder/ICMP Decoder Name This is the name of the protocol anomaly rule. Click the Name column heading to sort in ascending or descending order according to the protocol anomaly rule name. Activation Click the icon to enable or disable a rule or group of rules. Log Select whether to have the ZyWALL generate a log (log), log and alert (log alert) or neither (no) when traffic matches this anomaly rule. See Chapter 46 on page 625 for more on logs. Action Select what the ZyWALL should do when a packet matches a rule. none: The ZyWALL takes no action when a packet matches the signature(s). block: The ZyWALL silently drops packets that matches the rule. Neither sender nor receiver are notified.

Click OK to save your settings to the ZyWALL, complete the profile and return to the profile summary page. Cancel Click Cancel to return to the profile summary page without saving any changes. Save Click Save to save the configuration to the ZyWALL but remain in the same page. You may then go to the another profile screen (tab) in order to complete the profile. Click OK in the final profile screen to complete the profile. ZyWALL USG 1000 Users Guide 461

Content Filter Screens This chapter covers how to use the content filter feature to control web access. See Section

5.4.17 on page 120 for related information on these screens.

31.1 Content Filter Overview

Content filter allows you to block certain web features, such as cookies, and/or block access to specific web sites. It can also block access to specific categories of web site content. You can create different content filter policies for different addresses, schedules, users or groups and content filter profiles. For example, you can configure one policy that blocks John Doe’s access to arts and entertainment web pages during the workday and another policy that lets him access them after work.

31.1.1 Content Filter Policies

A content filter policy allows you to do the following. + Use schedule objects to define when to apply a content filter profile. + Use address and/or user/group objects to define to whose web access to apply the content filter profile. + Apply a content filter profile that you have custom-tailored.

31.1.2 Content Filter Profiles

A content filter profile conveniently stores your custom settings for the following features.

31.1.2.1 Category-based Blocking

The ZyWALL can block access to particular categories of web site content, such as pornography or racial intolerance.

31.1.2.2 Restrict Web Features

The ZyWALL can disable web proxies and block web features such as ActiveX controls, Java applets and cookies.

31.1.2.3 Customize Web Site Access

You can specify URLS to which the ZyWALL blocks access. You can alternatively block access to all URLS except ones that you specify. You can also have the ZyWALL block access to URLS that contain particular keywords. ZyWALL USG 1000 Users Guide 463

You must configure an address object, a schedule object and a filtering profile before you can set up a content filter policy. When the ZyWALL receives an HTTP request, the content filter searches for a policy that matches the source address and time (schedule). The content filter checks the policies in order (based on the policy numbers). When a matching policy is found, the content filter allows or blocks the request depending on the settings of the filtering profile specified by the policy. Some requests may not match any policy. The ZyWALL allows the request if the default policy is not set to block. The ZyWALL blocks the request if the default policy is set to block.

Table 146 Anti-X > Content Filter > General (continued) LABEL DESCRIPTION Block web access when no policy is applied Select this check box to stop users from accessing the Internet by default when their attempted access does not match a content filter policy.

This column lists the index numbers of the content filter policies. Address A content filter policy applies to web access from the IP addresses listed here. any means the content filter policy applies to all of the web access requests that the ZyWALL receives from any IP address. Schedule This column displays the name of the schedule for each content filter policy. You can define different policies for different time periods. none means the content filter policy applies all of the time. User This column displays the individual or group to which this policy applies. any means the content filter policy applies to all of the web access requests that the ZyWALL receives from any user. Filter Profile This column displays the name of the content filter profile that each content filter policy uses. The content filter profile defines to which web services, web sites or web site categories access is to be allowed or denied. Add Click the Add icon at the top of the column to create a new content filter policy at the top of the list. The Active icon shows the entry is enabled. Click this icon to disable the entry. The Inactive icon shows the entry is disabled. Click this icon to enable the entry. Click the Edit icon to go to a screen where you can change the configuration settings of an entry. Click the Remove icon to delete an entry from the list. Click the Move to N icon, type a number in the move entry dialog box and press [ENTER] to move the entry to the numbered location. Click a content filter policy's Add icon to create a new content filter policy above the current line. AIl other entries below the new entry are pushed down. The ordering of the content filter policies is important as they are used in the order they are listed. The ZyWALL checks requests for Web sessions against the list of content filter policies (starting from the first in the list). The ZyWALL's content filter feature blocks or allows the Web session according to the first matching content filter policy and does not check any other content filter policies. The ZyWALL does not perform content filter on Web session requests that do not match any of the content filter policies. Denied Access Message Enter a message to be displayed when content filter blocks access to a web page. Use up to 255 characters (0-9a-zA-Z:/?:@8=+$\.- 1-*()%,). For example, “Access to this web page is not allowed. Please contact the network administrator”. Redirect URL Enter the URL of the web page to which you want to send users when their web access is blocked by content filter. The web page you specify here opens in a new frame below the denied access message. Use “http://" followed by up to 255 characters (0-9a-zA-Z:/7:@8=+$\.- _1-*0%). For example, http://192.168.1.17/blocked access. ZyWALL USG 1000 Users Guide

Table 146 Anti-X > Content Filter > General (continued) LABEL DESCRIPTION Registration Status This read-only field displays the status of your content-filtering database service registration. Not Licensed displays if you have not successfully registered and activated the service. Expired displays if your subscription to the service has expired. Licensed displays if you have successfully registered the ZyWALL and activated the service. After you register for content filter, you can see Chapter 31 on page 469 for how to use the Test Against Web Filtering Server button. When the content filter is active, you should see the web page's category. The query fails if the content filter is not active. You can view content filter reports after you register the ZyYWALL and activate the subscription service in the Registration screen (see Chapter 32 on page 483). Registration Type This read-only field displays what kind of service registration you have for the content-filtering database. None displays if you have not successfully registered and activated the service. Standard displays if you have successfully registered the ZyWALL and activated the service. Trial displays if you have successfully registered the ZyWALL and activated the trial service subscription. Apply new Registration This link appears if you have not registered for the service or only have the trial registration. Click this link to go to the screen where you can register for the service. Apply Click Apply to save your changes back to the ZyWALL. Reset Click Reset to begin configuring this screen afresh.

Click Anti-X > Content Filter > General > Add or Edit to open the Content Filter Policy screen. Use this screen to configure a content filter policy. A content filter policy defines which content filter profile should be applied, when it should be applied, and to whose web access it should be applied. Figure 348 Anti-X > Content Filter > General > Add | Configuration User / Group Schedule none » Address DMZ1_SUBNET x Filter Profile test > any > ZyWALL USG 1000 Users Guide

The following table describes the labels in this screen. Table 147 Anti-X > Content Filter > General > Add LABEL DESCRIPTION Schedule Select a schedule to define when to apply this content filter policy. You can define different policies for different time periods. For example, you could have one policy that blocks access to certain categories of web sites during working hours and another policy that allows access to certain categories after the work day is over. Select Create Object to configure a new schedule (see Chapter 37 on page 527 for details). Select none to have the content filter policy apply all of the time. Address Select the address or address group for which you wan to use this policy. Select Create Object to configure a new address or address group. Select any to have the content filter policy apply to all of the web access requests that the ZyWALL receives from any IP address. Filter Profile Use the drop-down list box to select the content filter profile that you want to use for this policy. The content filter profile defines to which web services, web sites or web site categories access is to be allowed or denied. Use the content filter Filter Profile screens to configure the profiles. User/Group Use the drop-down list box to select the individual or group for which you want to use this policy. Select Create Object to configure a new user account (see Section 34.2.1 on page 506 for details). Select any to have the content filter policy apply to all of the web access requests that the ZyWALL receives from any user. OK Click OK to save your changes back to the ZyWALL. Cancel Click Cancel to exit this screen without saving your changes.

31.4 Content Filter Profile Screen

Click Anti-X > Content Filter > Filter Profile to open the Filter Profile screen. À content filter profile defines to which web services, web sites or web site categories access is to be allowed or denied. Figure 349 Anti-X > Content Filter > Filter Profile Profile Management OT EEE 1 test E@ni The following table describes the labels in this screen. Table 148 Anti-X > Content Filter > Filter Profile LABEL DESCRIPTION # This column lists the index numbers of the content filter profiles. Filtering Profile Name | This column lists the names of the content filter profiles. ZyWALL USG 1000 Users Guide 467

Table 148 Anti-X > Content Filter > Filter Profile (continued) LABEL DESCRIPTION Add Click the Add icon at the top of the column to create a new content filter profile at the end of the list. Click a content filter policy's Add icon at the to create a new content filter policy below the current line. All other entries below the new entry are pushed down. Apply Click Apply to save your changes back to the ZyWALL. Reset Click Reset to begin configuring this screen afresh.

When you register for and enable the external web filtering service, your ZyWALL accesses an external database that has millions of web sites categorized based on content. You can have the ZyWALL block, block and/or log access to web sites based on these categories. The content filter lookup process is described below. Figure 350 Content Filter Lookup Procedure D = A computer behind the ZyWALL tries to access a web site. The ZyWALL looks up the web site in its cache. If an attempt to access the web site was made in the past, a record of that web site’s category will be in the ZyWALL’s cache. The ZyWALL blocks, blocks and logs or just logs the request based on your configuration. Use the Content Filter Cache screen to configure how long a web site address remains in the cache as well as view those web site addresses (see Section 31.9 on page 480). AII of the web site address records are also cleared from the local cache when the ZyWALL restarts. Ifthe ZyWALL has no record of the web site, it queries the external content filter database and simultaneously sends the request to the web server. The external content filter server sends the category information back to the ZyWALL, which then blocks and/or logs access to the web site based on the settings in the content filter profile. The web site’s address and category are then stored in the ZyWALL’s content filter cache. ZyWALL USG 1000 Users Guide

Click Anti-X > Content Filter > Filter Profile > Add or Edit to open the Categories screen. Use this screen to enable external database content filtering and select which web site categories to block and/or log. EE You must register for external content filtering before you can use it. See Section 8.2 on page 166 for how to register. Do the following to view content filtering reports (see Chapter 32 on page 483 for details). 1 Log into myZyXEL.com and click your device’s link to open it’s Service Management screen. 2 Click Content Filter in the Service Name field to open the Blue Coat login screen. 3 Enter your ZyXEL device's MAC address (in lower case) in the Name field. You can find this MAC address in the Service Management screen (Figure 356 on page 484). Type your myZyXEL.com account password in the Password field. Click Submit. ZyWALL USG 1000 Users Guide 469

Figure 351 Anti-X > Content Filter > Filter Profile > Add Filter Pr Categories Filter Profile Name fs Auto Web Category Setup External Web Filter Service Status: Not Licensed F Enable External Web Filter Service FT Block C Log Matched Web Pages FT Block F Log Unrated Web Pages F Block F Log When Web Filter Server Is Unavailable Content Filter Service Unavailable Timeout |10 (160 Seconds) Select Categories F Select All Categories F Clear All Categories M Aduit/Mature Content FT Pornography F Sex Education Fintimate Apparel/Swimsuit F Nudity F Alcohol/Tobacco F illegal/Questionable F Gambling F Violence/Hate/Racism F Weapons F âbortion F Hacking F Phishing F arts/Entertainment F Business/Economy Advanced Test Web Site Category URL to test Test Against Local Cache ‘Test Against Web Fiter Server Ok Cancel The following table describes the labels in this screen. Table 149 Anti-X > Content Filter > Filter Profile > Add LABEL DESCRIPTION Name Enter a descriptive name for this content filtering profile name. You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. Auto Web Category Setup External Web Filter This read-only field displays the status of your external content filtering Service Status service registration. Not Licensed displays if you have not successfully registered and activated the service. Expired displays if your subscription to the service has expired. Licensed displays if you have successfully registered the ZyWALL and activated the service.

Table 149 Anti-X > Content Filter > Filter Profile > Add (continued) LABEL DESCRIPTION Enable External Web Filter | Enable external database content filtering to have the ZyWALL check an Service external database to find to which category a requested web page belongs. The ZyWALL then blocks or forwards access to the web page depending on the configuration of the rest of this page. Matched Web Pages Select Block to prevent users from accessing web pages that match the categories that you select below. When external database content filtering blocks access to a web page, it displays the denied access message that you configured in the Content Filter General screen along with the category of the blocked web page. Select Log to record attempts to access prohibited web pages. Unrated Web Pages Select Block to prevent users from accessing web pages that the external web filtering service has not categorized. When the external database content filtering blocks access to a web page, it displays the denied access message that you configured in the Content Filter General screen along with the category of the blocked web page. Select Log to record attempts to access web pages that are not categorized. When Web Filter Server ls | Select Block to block access to any requested web page if the external Unavailable content filtering database is unavailable. The following are possible causes: There is no response from the external content filtering server within the time period specified in the Content Filter Server Unavailable Timeout field. The ZyWALL is not able to resolve the domain name of the external content filtering database. There is an error response from the external content filtering database. This can be caused by an expired content filtering registration (External content filtering's license key is invalid”). Select Log to record attempts to access web pages that occur when the external content filtering database is unavailable. Content Filter Service Specify a number of seconds (1 to 60) for the ZyWALL to wait for a Unavailable Timeout response from the external content filtering server. If there is still no response by the time this period expires, the ZyWALL blocks or allows access to the requested web page based on the setting in the Block When Content Filter Server Is Unavailable field. This setting applies to all of your content filtering profiles. Select Categories Select All Categories Select this check box to restrict access to all site categories listed below. Clear All Categories Select this check box to clear the selected categories below. Adult/Mature Content Selecting this category excludes pages that contain material of adult nature that does not necessarily contain excessive violence, sexual content, or nudity. These pages include very profane or vulgar content and pages that are not appropriate for children. Pornography Selecting this category excludes pages that contain sexually explicit material for the purpose of arousing a sexual or prurient interest. Sex Education Selecting this category excludes pages that provide graphic information (sometimes graphic) on reproduction, sexual development, safe sex practices, sexuality, birth control, and sexual development. It also includes pages that offer tips for better sex as well as products used for sexual enhancement. ZyWALL USG 1000 Users Guide 471

Table 149 Anti-X > Content Filter > Filter Profile > Add (continued) LABEL DESCRIPTION Intimate Apparel/Swimsuit Selecting this category excludes pages that contain images or offer the sale of swimsuits or intimate apparel or other types of suggestive clothing. It does not include pages selling undergarments as a subsection of other products offered. Nudity Selecting this category excludes pages containing nude or seminude depictions of the human body. These depictions are not necessarily sexual in intent or effect, but may include pages containing nude paintings or photo galleries of artistic nature. This category also includes nudist or naturist pages that contain pictures of nude individuals. Alcohol/Tobacco Selecting this category excludes pages that promote or offer the sale alcohol/tobacco products, or provide the means to create them. It also includes pages that glorify, tout, or otherwise encourage the consumption of alcohol/tobacco. lt does not include pages that sell alcohol or tobacco as a subset of other products. Illegal/Questionable Selecting this category excludes pages that advocate or give advice on performing illegal acts such as service theft, evading law enforcement, fraud, burglary techniques and plagiarism. It also includes pages that provide or sell questionable educational materials, such as term papers. Note: This category includes sites identified as being malicious in any way (such as having viruses, spyware and etc.). Gambling Selecting this category excludes pages where a user can place a bet or participate in a betting pool (including lotteries) online. It also includes pages that provide information, assistance, recommendations, or training on placing bets or participating in games of chance. It does not include pages that sell gambling related products or machines. It also does not include pages for offline casinos and hotels (as long as those pages do not meet one of the above requirements). Violence/Hate/Racism Selecting this category excludes pages that depict extreme physical harm to people or property, or that advocate or provide instructions on how to cause such harm. It also includes pages that advocate, depict hostility or aggression toward, or denigrate an individual or group on the basis of race, religion, gender, nationality, ethnic origin, or other characteristics. Weapons Selecting this category excludes pages that sell, review, or describe weapons such as guns, knives or martial arts devices, or provide information on their use, accessories, or other modifications. lt does not include pages that promote collecting weapons, or groups that either support or oppose weapons use. Abortion Selecting this category excludes pages that provide information or arguments in favor of or against abortion, describe abortion procedures, offer help in obtaining or avoiding abortion, or provide information on the effects, or lack thereof, of abortion. Hacking Selecting this category excludes pages that distribute, promote, or provide hacking tools and/or information which may help gain unauthorized access to computer systems and/or computerized communication systems. Hacking encompasses instructions on illegal or questionable tactics, such as creating viruses, distributing cracked or pirated software, or distributing other protected intellectual property. Phishing Selecting this category excludes pages that are designed to appear as a legitimate bank or retailer with the intent to fraudulently capture sensitive data (i.e. credit card numbers, pin numbers). ZyWALL USG 1000 Users Guide

Table 149 Anti-X > Content Filter > Filter Profile > Add (continued) LABEL DESCRIPTION Arts/Entertainment Selecting this category excludes pages that promote and provide information about motion pictures, videos, television, music and programming guides, books, comics, movie theatres, galleries, artists or reviews on entertainment. Business/Economy Selecting this category excludes pages devoted to business firms, business information, economics, marketing, business management and entrepreneurship. This does not include pages that perform services that are defined in another category (such as Information Technology companies, or companies that sell travel services). Alternative Spirituality/ Selecting this category excludes pages that promote and provide Occult information on religions such as Wicca, Witchcraft or Satanism. Occult practices, atheistic views, voodoo rituals or any other form of mysticism are represented here. Includes sites that endorse or offer methods, means of instruction, or other resources to affect or influence real events through the use of spells, incantations, curses and magic powers. This category includes sites which discuss or deal with paranormal or unexplained events. Illegal Drugs Selecting this category excludes pages that promote, offer, sell, supply, encourage or otherwise advocate the illegal use, cultivation, manufacture, or distribution of drugs, pharmaceuticals, intoxicating plants or chemicals and their related paraphernalia. Education Selecting this category excludes pages that offer educational information, distance learning and trade school information or programs. lt also includes pages that are sponsored by schools, educational facilities, faculty, or alumni groups. Cultural/Charitable Selecting this category excludes pages that nurture cultural Organization understanding and foster volunteerism such as 4H, the Lions and Rotary Clubs. Also encompasses non-profit associations that cultivate philanthropic or relief efforts. Sites that provide a learning environment or cultural refinement/awareness outside of the strictures of formalized education such as museums and planetariums are included under this heading. Financial Services Selecting this category excludes pages that provide or advertise banking services (online or offline) or other types of financial information, such as loans. It does not include pages that offer market information, brokerage or trading services. Brokerage/Trading Selecting this category excludes pages that provide or advertise trading of securities and management of investment assets (online or offline). It also includes insurance pages, as well as pages that offer financial investment strategies, quotes, and news. Online Games Selecting this category excludes pages that provide information and support game playing or downloading, video games, computer games, electronic games, tips, and advice on games or how to obtain cheat codes. It also includes pages dedicated to selling board games as well as journals and magazines dedicated to game playing. It includes pages that support or host online sweepstakes and giveaways. Government/Legal Selecting this category excludes pages sponsored by or which provide information on government, government agencies and government services such as taxation and emergency services. It also includes pages that discuss or explain laws of various governmental entities. Military Selecting this category excludes pages that promote or provide information on military branches or armed services. ZyWALL USG 1000 Users Guide 473

A74 Table 149 Anti-X > Content Filter > Filter Profile > Add (continued) LABEL DESCRIPTION Political/Activist Groups Selecting this category excludes pages sponsored by or which provide information on political parties, special interest groups, or any organization that promotes change or reform in public policy, public opinion, social practice, or economic activities. Health Selecting this category excludes pages that provide advice and information on general health such as fitness and well-being, personal health or medical services, drugs, alternative and complimentary therapies, medical information about ailments, dentistry, optometry, general psychiatry, self-help, and support organizations dedicated to a disease or condition. Computers/Internet Selecting this category excludes pages that sponsor or provide information on computers, technology, the Internet and technology- related organizations and companies. Search Engines/Portals Selecting this category excludes pages that support searching the Internet, indices, and directories. Spyware/Malware Sources Selecting this category excludes pages which distribute spyware and other malware. Spyware is defined as software which takes control of your computer, modifies computer settings, collects or reports personal information, or misrepresents itself by tricking users to install, download, or enter personal information. This includes drive-by downloads; browser hijackers; dialers; intrusive advertising; any program which modifies your homepage, bookmarks, or security settings; and keyloggers. It also includes any software which bundies spyware (as defined above) as part ofits offering. Information collected or reported is "personal" if it contains uniquely identifying data, such as e-mail addresses, name, social security number, IP address, etc. A site is not classified as spyware if the user is reasonably notified that the software will perform these actions (that is, it alerts that it will send personal information, be installed, or that it will log keystrokes). Note: Sites rated as spyware should have a second category assigned with them. Spyware Effects/Privacy Concerns Selecting this category excludes pages to which spyware (as defined in the Spyware/Malware Sources category) reports its findings or from which it alone downloads advertisements. Also includes sites that contain serious privacy issues, such as “phone home” sites to which software can connect and send user info; sites that make extensive use of tracking cookies without a posted privacy statement; and sites to which browser hijackers redirect users. Usually does not include sites that can be marked as Spyware/Malware. Note: Sites rated as spyware effects typically have a second category assigned with them. Job Search/Careers Selecting this category excludes pages that provide assistance in finding employment, and tools for locating prospective employers. News/Media Selecting this category excludes pages that primarily report information or comments on current events or contemporary issues of the day. lt also includes radio stations and magazines. lt does not include pages that can be rated in other categories. Personals/Dating Selecting this category excludes pages that promote interpersonal relationships. Reference Selecting this category excludes pages containing personal, professional, or educational reference, including online dictionaries, maps, census, almanacs, library catalogues, genealogy-related pages and scientific information. ZyWALL USG 1000 Users Guide

Table 149 Anti-X > Content Filter > Filter Profile > Add (continued) LABEL DESCRIPTION Open Image/Media Search | Selecting this category excludes pages with image or video search capabilities which return graphical results (i.e. thumbnail pictures) that include potentially pornographic content along with non-pornographic content (as defined in the Pornography category). Sites that explicitly exclude offensive content are not included in this category. Chat/Instant Messaging Selecting this category excludes pages that provide chat or instant messaging capabilities or client downloads. Email Selecting this category excludes pages offering web-based email services, such as online email reading, e-cards, and mailing list services. Blogs/Newsgroups Selecting this category excludes pages that offer access to Usenet news groups or other messaging or bulletin board systems. Also, blog specific sites or an individual with his own blog. This does not include social networking communities with blogs. Religion Selecting this category excludes pages that promote and provide information on conventional or unconventional religious or quasi-religious subjects, as well as churches, synagogues, or other houses of worship. It does not include pages containing alternative religions such as Wicca or witchcraft or atheist beliefs (Alternative Spirituality/Occult). Social Networking Selecting this category excludes pages that enable people to connect with others to form an online community. Typically members describe themselves in personal web page profiles and form interactive networks, linking them with other members based on common interests or acquaintances. Instant messaging, file sharing and web logs (blogs) are common features of Social Networking sites. Note: These sites may contain offensive material in the community-created content. Sites in this category are also referred to as "virtual communities" or "online communities". This category does not include more narrowly focused sites, like those that specifically match descriptions for Personals/Dating sites or Business sites. Online Storage Selecting this category excludes pages that provide a secure, encrypted, off-site backup and restoration of personal data. These online repositories are typically used to store, organize and share videos, music, movies, photos, documents and other electronically formatted information. Sites that fit this criteria essentially act as your personal hard drive on the Internet. Remote Access Tools Selecting this category excludes pages that primarily focus on providing information about and/or methods that enables authorized access to and use of a desktop computer or private network remotely. Shopping Selecting this category excludes pages that provide or advertise the means to obtain goods or services. It does not include pages that can be classified in other categories (such as vehicles or weapons). Auctions Selecting this category excludes pages that support the offering and purchasing of goods between individuals. This does not include classified advertisements. Real Estate Selecting this category excludes pages that provide information on renting, buying, or selling real estate or properties. Society/Lifestyle Selecting this category excludes pages providing information on matters of daily life. This does not include pages relating to entertainment, sports, jobs, sex or pages promoting alternative lifestyles such as homosexuality. Personal homepages fall within this category if they cannot be classified in another category. ZyWALL USG 1000 Users Guide 475

Table 149 Anti-X > Content Filter > Filter Profile > Add (continued) LABEL DESCRIPTION Sexuality/Alternative Lifestyles Selecting this category excludes pages that provide information, promote, or cater to gays, lesbians, swingers, other sexual orientations or practices, or a particular fetish. This category does not include sites that are sexually gratuitous in nature which would typically fall under the Pornography category. Restaurants/Dining/Food Selecting this category excludes pages that list, review, discuss, advertise and promote food, catering, dining services, cooking and recipes. Sports/Recreation/Hobbies Selecting this category excludes pages that promote or provide information about spectator sports, recreational activities, or hobbies. This includes pages that discuss or promote camping, gardening, and collecting. Travel Selecting this category excludes pages that promote or provide opportunity for travel planning, including finding and making travel reservations, vehicle rentals, descriptions of travel destinations, or promotions for hotels or casinos. Vehicles Selecting this category excludes pages that provide information on or promote vehicles, boats, or aircraft, including pages that support online purchase of vehicles or parts. Humor/Jokes Selecting this category excludes pages that primarily focus on comedy, jokes, fun, etc. This may include pages containing jokes of adult or mature nature. Pages containing humorous Adult/Mature content also have an Adult/Mature category rating. Software Downloads Selecting this category excludes pages that are dedicated to the electronic download of software packages, whether for payment or at no charge. Pay to Surf Selecting this category excludes pages that pay users in the form of cash or prizes, for clicking on or reading specific links, email, or web pages. Peer-to-Peer Selecting this category excludes pages that distribute software to facilitate the direct exchange of files between users, including software that enables file search and sharing across a network without dependence on a central server. Streaming Media/MP3s Selecting this category excludes pages that sell, deliver, or stream music or video content in any format, including sites that provide downloads for such viewers. Proxy Avoidance Selecting this category excludes pages that provide information on how to bypass proxy server/appliance features or gain access to URLS in any way that bypasses the proxy server/appliance. For Kids Selecting this category excludes pages designed specifically for children. Web Advertisements Selecting this category excludes pages that provide online advertisements or banners. This does not include advertising servers that serve adult-oriented advertisements. Web Hosting Selecting this category excludes pages of organizations that provide top- level domain pages, as well as web communities or hosting services. Advanced/Basic Click Advanced to see an expanded list of categories, or click Basic to see a smaller list. Test Web Site Category URL to test You can check which category a web page belongs to. Enter a web site URL in the text box. ZyWALL USG 1000 Users Guide

Table 149 Anti-X > Content Filter > Filter Profile > Add (continued) LABEL DESCRIPTION Test Against Local Cache Click this button to see the category recorded in the ZyWALL's content filtering database for the web page you specified (if the database has an entry for it). Test Against Web Filter Click this button to see the category recorded in the external content filter Server server's database for the web page you specified. OK Click OK to save your changes back to the ZyWALL. Cancel Click Cancel to exit this screen without saving your changes.

31.7 Content Filter Customization Screen

Click Anti-X > Content Filter > Filter Profile > Add or Edit > Customization to open the Customization screen. You can create a list of good (allowed) web site addresses and a list of bad (blocked) web site addresses. You can also block web sites based on whether the web site’s address contains a keyword. Use this screen to add or remove specific sites or keywords from the filter list. ZyWALL USG 1000 Users Guide

Customization T° Enable Web site customization. FT allow web traffic for trusted web sites only. T° allow Java/Activex/Cookies/Web proxy to trusted web sites. Fava F Cookies Fweb Proxy Trusted Web Sites Delete Forbidden Web Sites Delete Blocked URL Keywords pes Do] James] The following table describes the labels in this screen. Table 150 Anti-X > Content Filter > Filter Profile > Customization LABEL DESCRIPTION Filter Profile Name Enter a descriptive name for this content filtering profile name. You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. Customization Setup Enable Web site customization Select this check box to allow trusted web sites and block forbidden web sites. Content filter list customization may be enabled and disabled without re-entering these site names. ZyWALL USG 1000 Users Guide

Table 150 Anti-X > Content Filter > Filter Profile > Customization (continued) LABEL DESCRIPTION Allow Web traffic for trusted web sites only When this box is selected, the ZyWALL blocks Web access to sites that are not on the Trusted Web Sites list. If they are chosen carefully, this is the most effective way to block objectionable material. Restricted Web Features Select the check box(es) to restrict a feature. When you download a page containing a restricted feature, that part of the web page will appear blank or grayed out. Block ActiveX is a tool for building dynamic and active web pages and ActiveX distributed object applications. When you visit an ActiveX web site, ActiveX controls are downloaded to your browser, where they remain in case you visit the site again. Java Java is a programming language and development environment for building downloadable Web components or Internet and intranet business applications of all kinds. Cookies Cookies are files stored on a computer's hard drive. Some web servers use them to track usage and provide service based on ID. Web Proxy A server that acts as an intermediary between a user and the Internet to provide security, administrative control, and caching service. When a proxy server is located on the WAN it is possible for LAN users to circumvent content filtering by pointing to this proxy server. Allow Java/ActiveX/Cookies/ Web proxy to trusted web sites When this box is selected, the ZyWALL will permit Java, ActiveX and Cookies from sites on the Trusted Web Sites list to the LAN. In certain cases, it may be desirable to allow Java, ActiveX or Cookies from sites that are known and trusted. Trusted Web Sites These are sites that you want to allow access to, regardless of their content rating, can be allowed by adding them to this list. You can enter up to 256 entries. Add Trusted Web Site Enter host names such as www.good-site.com into this text field. Do not enter the complete URL of the site — that is, do not include “http://". All subdomains are allowed. For example, entering “zyxel.com” also allows “www.zyxel.com”, “partner.zyxel.com”, “press.zyxel.com”, etc. Use up to 63 characters (0-9a-z-). The casing does not matter. Trusted Web Sites This list displays the trusted web sites already added. Add Click this button when you have finished adding the host name in the text field above. Delete Select a web site name from the Trusted Web Sites list, and then click this button to delete it from that list. Forbidden Web Site List Sites that you want to block access to, regardiess of their content rating, can be allowed by adding them to this list. You can enter up to 256 entries. Add Forbidden Web Site Enter host names such as www.bad-site.com into this text field. Do not enter the complete URL of the site — that is, do not include “http://”. AI subdomains are also blocked. For example, entering “bad-site.com” also blocks “www.bad-site.com”, “partner.bad-site.com”, “press.bad- site.com”, etc. Use up to 63 characters (0-9a-z-). The casing does not matter. Forbidden Web Sites This list displays the forbidden web sites already added. Add Click this button when you have finished adding the host name in the text field above. Delete Select a web site name from the Forbidden Web Sites list, and then click this button to delete it from that list. ZyWALL USG 1000 Users Guide

Table 150 Anti-X > Content Filter > Filter Profile > Customization (continued) LABEL DESCRIPTION Blocked URL Keywords This section allows you to block Web sites with URLS that contain certain keywords in the domain name or IP address. Add Blocked URL Keyword | Enter a keyword or a numerical IP address to block. You can also enter a numerical IP address. Use up to 63 case-insensitive characters (0-9a-zA-Z;/7:@8=+$\.- _1-*0%.). For example enter Bad_Site to block access to any web page that includes the exact phrase Bad_Site. This does not block access to web pages that only include part of the phrase (such as Bad for example). Blocked URL Keywords This list displays the keywords already added. Add Click this button when you have finished adding the key words field above. Delete Select a keyword from the Blocked URL Keywords list, and then click this button to delete it from that list. OK Click OK to save your changes back to the ZyWALL. Cancel Click Cancel to exit this screen without saving your changes.

31.8 Keyword Blocking URL Checking

The ZyWALL checks the URL’s domain name (or IP address) and file path separately when performing keyword blocking. The URL’s domain name or IP address is the characters that come before the first slash in the URL. For example, with the URL www.zyxel.com.tw/news/pressroom.php, the domain name is www.zyxel.com.tw. The file path is the characters that come after the first slash in the URL. For example, with the URL www.zyxel.com.tw/news/pressroom.php, the file path is news/pressroom.php. Since the ZyWALL checks the URL’s domain name (or IP address) and file path separately, it will not find items that go across the two. For example, with the URL www.zyxel.com.tw/ news/pressroom.php, the ZyWALL would find “tw” in the domain name (www.zyxel.com.tw). It would also find “news” in the file path (news/pressroom.php) but it would not find “tw/news”.

Click Anti-X > Content Filter > Cache to display the Content Filter Cache screen. Use this screen to view and configure your ZyWALL’s URL caching. You can also configure how long a categorized web site address remains in the cache as well as view those web site addresses to which access has been allowed or blocked based on the responses from the external content filtering server. The ZyWALL only queries the external content filtering database for sites not found in the cache. You can remove individual entries from the cache. When you do this, the ZyWALL queries the external content filtering database the next time someone tries to access that web site. This allows you to check whether a web site’s category has been changed. ZyWALL USG 1000 Users Guide

Table 151 Anti-X > Content Filter > Cache (continued) LABEL DESCRIPTION Page x of x This is the number of the page of entries currently displayed and the total number of pages of entries. Type a page number to go to or use the arrows to navigate the pages of entries. # This is the index number of a categorized web site address record. Category This field shows whether access to the web site's URL was blocked-or allowed. Click the column heading to sort the entries. Point the triangle up to display the blocked URLS before the URLS to which access was allowed. Point the triangle down to display the URLS to which access was allowed before the blocked URLs. URL This is a web site's address that the ZyWALL previously checked with the external content filtering database. Remaining Time This is the number of minutes left before the URL entry is discarded from the (minutes) cache. Remove Click the Delete icon to remove the URL entry from the cache. URL Cache Setup Maximum TTL Type the maximum time to live (TTL) (1 to 720 hours). This sets how long the ZyWALL is to keep an entry in the URL cache before discarding it. The external content filtering database frequently adds previously uncategorized web sites and sometimes changes a web site’s category. Setting this limit higher will speed up the processing of web access requests but will also make it take longer for the ZyWALL to reflect changes in the external content filtering database. Apply Click Apply to save your changes back to the ZyWALL. Reset Click Reset to begin configuring this screen afresh. ZyWALL USG 1000 Users Guide

Content Filter Reports This chapter describes how to view content filtering reports after you have activated the category-based content filtering subscription service. See Chapter 8 on page 165 on how to create a myZyXEL.com account, register your device and activate the subscription services.

32.1 Viewing Content Filter Reports

Content filtering reports are generated statistics and charts of access attempts to web sites belonging to the categories you selected in your device content filter screen. You need to register your iCard before you can view content filtering reports. Alternatively, you can also view content filtering reports during the free trial (up to 30 days). 1 Gotohttp://www.myZyXEL.com. 2 Fill in your myZyXEL.com account information and click Submit. Figure 354 myZyXEL.com: Login MY PRODUCTS Login / Spotighis Welcome to myZyXEL.com He Vantage Mhatmy2yXELcom? Cantraized Netnork Menagemont mYZHHEL.com provides an e3s4-te-use cerise management platform Where jou can manage al your ZYXEL produrt registraons and serices using your personal acœount Plaase register your acrount at myZ1KELLeom fret Login Uremame: [est Forgot User Name / Password? Click hare passnode [rer Remember usemamer M + Not sure if you ever registeredin our system (2S5W) before? Check here. Forhelp? FAQ, Support Note 3 A welcome screen displays. Click your ZyWALL's model name and/or MAC address under Registered ZyXEL Products. You can change the descriptive name for your ZyWALL USG 1000 Users Guide

ZyWALL using the Rename button in the Service Management screen (see Figure 356 on page 484). Figure 355 myZyXEL.com: Welcome Welcome / Welcome Welcome! You have logged in myZyXEL.com for 15 times. + Last viewed

• Viewed Date: 2005/07/06

• Viewed timer 10:04:26(GMT8:00)Taipei Click here to ragister product Note Currently, this registration website httpr//uww.myzyxel. com supports Vantage CNM 2.0 and 2YKEL products service activation. For ether products support, ve will announce s00n in our next release. + ZYKEL and Trend Micro Unveil 2yXEL P-334WT for Doubled Home Network Protection open the Blue Coat login screen. Figure 356 myZyXEL.com: Service Management My Products / Service Activation Service Management Product Information 0000 A 4100042 Serial Number: AAAA100043 Products: ZYWALL 35 Authentication Code / MAG Address: 000AA100043 Activation Kayi NA Manage this products registration by dicking on the appropriate buttons below: 5 000044100043 ([ Rensmeï] [Tentes] [Dee] [ Rensall] Applicable Service List ‘To enable your service(s), please dick "Activate” shown below to enter your license keys) To login the Content Filter admin site, please dick and input the mac address(lover care) & password. ETS CREUSE 5 Enter your ZyXEL devices MAC address (in lower case) in the Name field. You can find this MAC address in the Service Management screen (Figure 356 on page 484). Type your myZyXEL.com account password in the Password field. ZyWALL USG 1000 Users Guide 4 In the Service Management screen click Content Filter in the Service Name field to

7 Inthe Web Filter Home screen, click the Reports tab. Figure 358 Blue Coat Content Filter Reports Main Screen ZyXEL use the Ink below to subit a web site URL that has been vou the abily to control hat web skes can be accessed on your home incorrect rated (for example, a ste has been rated as Pornography, S but shoud have been rated as Education). REPORTS: Track Internet activity by viewing user reports, indudng ske violations. MERCI) (Web Fiter Home | Reports | Logout 8 Select items under Global Reports or Single User Reports to view the corresponding reports. ZyWALL USG 1000 Users Guide 485

Figure 359 Blue Coat: Report Home ZyXEL 7 Web Filter Home Reports Repoi 1 Global Reports 1 ri Report Home Report Navigation Global reports provide you with an overview of al your Internet use. Single user reports provide you wEh the Internet usage for à single user Alowed/Blocked Users Categories AlowediBlocked URLs Categories Users URLs Web Page Requests Web Page Requests (Web Fiter Home | Reports | Loqout 9 Select a time period in the Date Range field, either Allowed or Blocked in the Action Taken field and a category (or enter the user name if you want to view single user reports) and click Run Report.The screens vary according to the report type you selected in the Report Home screen. 10 A chart and/or list of requested web site categories display in the lower half of the screen. ZyWALL USG 1000 Users Guide

ErokeragelTradna ‘Web Fiter Home | Reports | Logout 11 You can click a category in the Categories report or click URLS in the Report Home screen to see the URLS that were requested. ZyWALL USG 1000 Users Guide 487

al Reports - URLs This repart displays alowed or blocked URLS requested within a specfic category. Cck on a LRL to view the users Ehat requested that URL. DateRange: [Lasti4Deys = Action taken: [Allowed x Category: | [Sports/Recreaïion/Hobbies pl URLs Requested for category: _Sports/Rec

You may find that a web site has not been accurately categorized or that a web site’s contents have changed and the content filtering category needs to be updated. Use the following procedure to submit the web site for review. 1 Log into the content filtering reports web site (see Section 32.1 on page 483). 2 Inthe Web Filter Home screen (see Figure 358 on page 485), click Site Submissions to open the Web Page Review Process screen shown next. ZyWALL USG 1000 Users Guide

Figure 362 Web Page Review Process Screen Content Control ; fon BlyeE3Coat Web Page Review Process Please enter a valid site for the review process Veb Fiktering 3 Type the web site’s URL in the field and click Submit to have the web site reviewed. ZyWALL USG 1000 Users Guide

Device HA Use device HA and Virtual Router Redundancy Protocol (VRRP) to increase network reliability. See Section 5.4.8 on page 117 for related information on these screens.

Every computer on a network may send packets to a default gateway, which can become a single point of failure. Virtual Router Redundancy Protocol (VRRP) allows you to create redundant backup gateways to ensure that the default gateway is always available. The ZyWALL runs VRRP v2. You can only set up device HA with other ZyWALLs of the same model running the same firmware version. In VRRP, a virtual router represents a number of routers associated with one IP address, the IP address of the default gateway. Each virtual router is identified by a unique 8-bit identification number called a Virtual Router ID (VR ID). In the example below, Router A and Router B are part of virtual router 10 with IP address 192.168.10.254. Figure 363 Example: VRRP, Normal Operation

The VR ID is not shown. In normal operation, Router A is the master router. It has the same IP address as the default gateway and forwards traffic for the network. Router B is a backup router. It is using its management IP address 192.168.10.112. Router A sends regular messages to Router B to let Router B know that Router A is available. The time interval between these messages is called the advertisement interval.

Every router in a virtual router must use the same advertisement interval. If Router A becomes unavailable, it stops sending messages to Router B. Router B detects this and assumes the role of the master router. This is illustrated below. Figure 364 Example: VRRP, Master Becomes Unavailable Internet default gateway =

Router B is now using the IP address of the default gateway, and it is forwarding packets for the network. The loss of Router A has no effect on the network. If there is more than one backup router, the backup router with the highest priority becomes the master router. The other backup routers remain backup routers. If Router A becomes available again, one of two things can happen, depending on the settings in Router A. 1 Router A may preempt Router B and become the master router again. In this case, the network returns to the state shown in Figure 363 on page 493. 2 Router A returns to the network, but Router B remains the master router. This is illustrated below. Figure 365 Example: VRRP, No Preempt

In this case, Router A becomes a backup router, and it uses its Manage IP,

192.168.10.111. Router B remains the master router until it becomes unavailable.

+ _Itis possible to set up two virtual routers so that they back up each other. + _VRRP uses IP protocol 112.

In the ZyWALL, you should create a VRRP group to add one of its interfaces to a virtual router. You can add any Ethernet or VLAN interface with a static IP address. You do not configure VRRP groups for virtual interfaces. You can only use interfaces that have static IP addresses. You can only enable one VRRP group for each interface, and you can only have one active VRRP group for each virtual router. If you create a VRRP group for an Ethernet interface that has a VLAN interface configured on it, make sure you create a separate VRRP group for the VLAN interface. This will avoid an IP conflict if the backup ZyWALL takes over for the master. You must set up a static IP address for the interface first, and this IP address should be the IP address of the virtual router, not the management IP address. The management IP address is É ned in the VRRP group. When the ZyWALL is the master router, the interface uses its address, the IP address of the virtual router. If the ZyWALL is a backup router, the interface uses its management IP address. You can look at the current IP address of the interface in the Status screen. You can only have one active VRRP group for each interface, and you can only have one active VRRP group for each virtual router (VR ID). If there is a PPPOE/PPTP interface on top of an interface in a VRRP group, the PPPOE/PPTP interface cannot connect to the ISP until the interface becomes the master in the virtual router. At the time of writing, the advertisement interval is fixed at one second. You can also set up authentication for a VRRP group. If you select AH MDS5 authentication, the VRRP group uses IP protocol 51 (AH), instead of IP protocol 112 (VRRP). ZyWALL USG 1000 Users Guide 495

33.2.1 Link Monitoring and Remote Management

With link monitoring enabled, a backup Zy WALL that takes over for an unavailable master ZyWALL takes over all of the master ZyWALL'S static IP addresses. This way the backup ZyWALL takes over all of the master ZyWALL's functions. However, this also means you can no longer access the original master ZyWALL through one ofits static IP addresses (because the backup ZyWALL now uses this address). Do one of the following to still be able to access the original master ZyWALL (assuming it is still functioning). + Use a DHCP client interface. The DHCP server assigns the backup ZyWALL an IP address that is different from the IP address assigned to the master ZyWALL. So you can still access the original master ZyWALL through its DHCP assigned IP address. You will need some way to know the dynamic IP address assigned to the master ZyWALL’s interface. One way is to set the master ZyWALL to use DDNS. Or, if you have access to the DHCP server, you can check it to see what IP address it assigned to the master ZyWALL. + Use a static IP address on one of the master ZyWALL's interfaces without adding that interface to any VRRP group. Also leave the corresponding port on the backup ZyWALL unconnected. This way the original master ZyWALL still uses the static IP address after the backup ZyWALL takes over for it. + Connect an external serial modem to the AUXport and configure dial-in management.

33.3 Device HA Screens

The VRRP Group summary screen provides information about which interfaces are in virtual routers and the role and status of each interface in the virtual router. The VRRP Group Add/Edit screen allows you to add VRRP groups to the ZyWALL or to edit the configuration of an existing VRRP group. You have to go to the VRRP Group summary screen first to access this screen. You can use the Synchronize screen to make sure all ZyWALLSs in the VRRP group have the same updated certificates, AV signatures, IDP and application patrol signatures, system protect signatures, and configuration information, regardless of whether each router is the master router or a backup router.

The VRRP Group summary screen provides information about which interfaces are in virtual routers and the role and status of each interface in the virtual router. To access this screen, click Device HA. ZyWALL USG 1000 Users Guide

Figure 366 Device HA > VRRP Group Configuration D EE ES 1 LAN_VRRP master gel Active Ca 2 WAN_VRRP 186 master ge2 Active ewà Link Monitoring F Ensble Note:1f a master ZyWALL VRRP interface's link is down, shut down all of the masters VRRP interfaces so the backup ZyWALL takes over completely. Apoiy Reset The following table describes the labels in this screen. See Section 33.5 on page 498 for more information as well. Table 152 Device HA > VRRP Group LABEL DESCRIPTION Refresh Click this button to update the information in this screen. # This field is a sequential value, and it is not associated with a specific VRRP group. Name This field displays the name of the VRRP group. VRID This field displays the virtual router ID number. Role This field displays which role the interface plays in the virtual router. Master - This interface is the master interface in the virtual router. The interface always uses its static IP address, not the management IP address of the VRRP group. Backup - This interface is a backup interface in the virtual router. The interface may use its static IP address or the management IP address of the VRRP group, depending on whether or not the backup has become the master. Interface This field displays which interface is part of the virtual router. HA Status This field displays the status of the interface in the virtual router. Active - This interface is the master interface in the virtual router. Stand-By - This interface is a backup interface in the virtual router. Fault - This VRRP group is not functioning in the virtual router right now. For example, this might happen if the interface is down. n/a - This interface is not connected to the virtual router. For example, this might happen when the VRRP group is first set up. Add icon This column provides icons to activate, deactivate, add, edit, and remove VRRP groups. To activate or deactivate a VRRP group, click the Active icon next to the group. Make sure you click Apply to save and apply the change. To add a VRRP group, click the Add icon at the top of the column. The VRRP Group Add/Edit screen appears. To edit a VRRP group, click the Edit icon next to the group. The VRRP Group Add/Edit screen appears. To delete a VRRP group, click the Remove icon next to the group. The web configurator confirms that you want to delete the VRRP group before doing so. Link Monitoring | Enable link monitoring to have the master ZyYWALL shut down all of its VRRP interfaces if one of its VRRP interface links goes down. This way the backup ZyWALL takes over all of the master ZyWALL's functions. ZyWALL USG 1000 Users Guide 497

Table 152 Device HA > VRRP Group (continued) LABEL DESCRIPTION Apply Click Apply to save your changes back to the ZyWALL. Reset Click Reset to begin configuring this screen afresh.

33.5 VRRP Group Add/Edit

The VRRP Group Add/Edit screen allows you to add VRRP groups to the ZyWALL or to edit the configuration of an existing VRRP group. + You can only use interfaces that have static IP addresses. In addition, you should set the static IP address to the IP address of the virtual router. + You can only enable one VRRP group for each interface. + You can only have one active VRRP group for each virtual router (VR ID). To access this screen, go to the VRRP Group summary screen (see Section 33.4 on page 496), and click either the Add icon or an Edit icon. Figure 367 Device HA > VRRP Group > Edit Basic Setting F Enable Name VRID Description VRRP Interface Role Priority M preempt Manage IP Manage IP Subnet Mask Authentication & None C Text C 1P AH(MDS) FE — à (1-254) (optional) viant x S Master © Backup F55 (range check for backup: 1-254)

(authentication key} ok Cancel

The following table describes the labels in this screen. Table 153 Device HA > VRRP Group > Edit LABEL DESCRIPTION Enable Select this to make the specified interface part of the virtual router. Clear this to take the specified interface out of the virtual router. Name This field is read-only if you are editing the VRRP group. Type the name of the VRRP group. This field must be unique in the ZyWALL, but it is not used in the virtual router. The virtual router uses the VRID. The name can consist of alphanumeric characters, the underscore, and the dash and may be up to fifteen characters long. ZyWALL USG 1000 Users Guide

Table 153 Device HA > VRRP Group > Edit (continued) LABEL DESCRIPTION VRID Type the virtual router ID number. Description Type the description of the VRRP group. This field is only for your reference. It may be up to sixty printable ASCII characters long. VRRP Interface | Select the interface in this device that is part of the virtual router. You can only select interfaces that have static IP addresses. Role Select the role that you want the interface plays in the virtual router. Choices are: Master - This interface is the master interface in the virtual router. The interface always uses its static IP address, not the management IP address of the VRRP group. Note: Do not set this field to Master for two or more routers in the same virtual router (same VR ID). Backup - This interface is a backup interface in the virtual router. The interface may use its static IP address or the management IP address of the VRRP group, depending on its current role. The current role depends on the other routers in the virtual router. Priority This field is available if the selected interface is a Backup interface. Type the priority of the backup interface. The backup interface with the highest value takes over the role of the master interface if the master interface becomes unavailable. The priority must be between 1 and 254. (The master interface has priority 255.) Preempt This field is available if the selected interface is a Backup interface. Select this if the selected interface should become the master interface if a lower-priority interface is the master when this one is enabled. (If the role is Master, the interface preempts by default.) Manage IP This field is available if the selected interface is a Backup interface. Enter the IP address of the interface while it is in Stand-By mode. lt is recommended that this IP address be in the same subnet as the interface. If it is not in the same subnet, the backup router cannot synchronize with the master via this VRRP interface. Manage IP This field is available if the selected interface is a Backup interface. Subnet Mask Authentication Select the authentication method used in the virtual router. Every interface in a virtual router must use the same authentication method and password. Choices are: None - this virtual router does not use any authentication method. Text - this virtual router uses a plain text password for authentication. Type the password in the field next to the radio button. The password can consist of alphanumeric characters, the underscore, and some punctuation marks (+-/"= @$&%#- ‘| () ), and it can be up to eight characters long. 1P AH (MD5) - this virtual router uses an encrypted MD5 password for authentication. Type the password in the field next to the radio button. The password can consist of alphanumeric characters, the underscore, and some punctuation marks (+-/*= :; .1 @$&%#- ‘\() ), and it can be up to eight characters long. See Section 13.1.2 on page 236 for more information about authentication methods. OK Click OK to save your changes back to the ZyWALL. Cancel Click Cancel to exit this screen without saving your changes. ZyWALL USG 1000 Users Guide 499

In a virtual router, backup routers do not automatically get configuration updates from the master router. In this case, the master ZyWALL can send these updates to backup ZyWALLSs. This is called synchronization. During synchronization, the master ZyWALL sends the following information to the backup ZyWALL. + Startup configuration file (startup-config.conf) + AV signatures *_IDP and application patrol signatures + System protect signatures + Certificates (My Certificates, and Trusted Certificates) Synchronization does not change the VRRP groups or synchronization settings in the backup ZyWALL, however. Synchronization affects the entire device configuration. You can only configure one set of settings for synchronization, regardless of how many VRRP groups you might configure. The ZyWALL uses Secure FTP (on a port number you can change) to synchronize, but it is still recommended that the backup ZyWALL synchronize with a master ZyWALL on a secure network. Synchronization can be either done manually or scheduled regularly, and it is initiated by the backup ZyWALL. The following restrictions apply. + The backup ZyWALL must have at least one active VRRP group. + The backup ZyWALL cannot be the master in any active VRRP group. This refers to the actual role at the time of synchronization, not the Role setting in the VRRP group. During synchronization, the backup ZyWALL checks to see if the incoming configuration is different from the existing configuration on the backup. If the incoming configuration is different, the backup ZyWALL applies the entire configuration. The incoming configuration is not applied if it is the same as the existing configuration on the backup. The backup ZyWALL is not available while it applies the new configuration. This usually takes two or three minutes but can take longer depending on the configuration complexity.

33.6.1 Synchronization and Subscription Services

The backup ZyWALL must have its own (separate) licenses for services like IDP/AppPatrol, Anti-Virus, Content Filtering, and SSL VPN. Backup ZyWALLSs can only get updates for services to which they have subscribed. For example, if a backup ZyWALL is subscribed to IDP/AppPatrol, but not Anti-Virus, it gets IDP/AppPatrol updates from the master ZyWALL, but not Anti-Virus updates. It is highly recommended that you subscribe the backup ZyWALL to the same services as you subscribe the master ZyWALL.

You must subscribe to services on the backup ZyWALL before synchronizing it with the master ZyWALL.

Use this screen if you want the ZyWALL to get or to send updated IDP signatures, and configuration information in the virtual router. You can only set up synchronization with other ZyWALLSs of the same model running the same firmware version. To access this screen, click Network > Device HA > Synchronize. Figure 368 Network > Device HA > Synchronize General Setup Password ee Synchronize from {Por FQDN) on port [2 Sync. Now auto Synchronize Interval minutes (1-1440) Apply Reset For synchronization, every ZyWALL in a virtual router should usually have the same Password, Synchronize From, and on port values. In addition, the management IP address must be in the same subnet as the interface (in other words, the virtual router). The following table describes the labels in this screen. Table 154 Network > Device HA > Synchronize LABEL DESCRIPTION Password Enter the password used to verify other ZyYWALL routers during synchronization. This password is different than the one that is used for authentication in the VRRP group. Every ZyWALL in the virtual router must use the same password. |f you leave this field blank, the password returns to its default setting “1234”. Synchronize Enter the IP address or fully-qualified domain name (FQDN) of the router from from which to get updated configuration and IDP signatures. Usually, you should enter the IP address or FQDN of a virtual router on a secure network. on port Enter the Secure FTP port number used by the ZyWALL you specified in Synchronize from. Usually, every ZyWALL in the virtual router should use the same port number. Otherwise, if the master ZyWALL changes, you might have to change this port number. ZyWALL USG 1000 Users Guide 501

Table 154 Network > Device HA > Synchronize (continued) LABEL DESCRIPTION Sync. Now Click this button to get updated certificates, AV signatures, IDP and application patrol signatures, system protect signatures, and configuration information from the specified ZyWALL router. Note: If the new configuration is different from the existing one on this backup ZyWALL, this backup ZyWALL applies the entire configuration. Auto Synchronize Select this to get updated configuration and IDP signatures automatically from the specified ZyWALL according to the specified Interval. The first synchronization begins after the specified Interval; the ZyWALL does not synchronize immediately. Interval This field is only available if Auto Synchronize is checked. Type the number of minutes to wait between synchronizations. This value must be a number between 1 and 1440 (one day). Apply Click Apply to save your changes back to the ZyWALL. Reset Click Reset to begin configuring this screen afresh. ZyWALL USG 1000 Users Guide

This chapter describes how to set up user accounts, user groups, and user settings for the ZyWALL. You can also set up rules that control when users have to log in to the ZyWALL User/Group before the ZyWALL routes traffic for them. See Section 5.5.1 on page 122 for related information on these

screens. Overview A user account defines the privileges of a user logged into the ZyWALL. User accounts are used in firewall rules and application patrol, in addition to controlling access to configuration and services in the ZyWALL.

These are the types o Table 155 Types of f user accounts the ZyWALL uses. User Accounts Perform basic diagnostics (CLI) TYPE ABILITIES LOGIN METHOD(S) Admin Users Admin Change ZyWALL configuration (web, CLI) | WWW, TELNET, SSH, FTP Limited-Admin Look at ZyWALL configuration (web, CLI) | WWW, TELNET, SSH Access Users User Access network services WWW, TELNET, SSH Browse user-mode commands (CLI) Guest Access network services WWW Ext-User External User Account WWW Æ The default admin account is always authenticated locally, regardless of the authentication method setting. (See Chapter 38 on page 531 for more information about authentication methods.) ZyWALL USG 1000 Users Guide

Chapter 34 User/Group

34.1.2 Ext-User Accounts

Set up an Ext-User account if the user is authenticated by an external server and you want to set up specific policies for this user in the ZyWALL. If you do not want to set up policies for this user, you do not have to set up an Ext-User account. Ext-User users should be authenticated by an external server, such as LDAP or RADIUS. If the ZyWALL tries to use the local database to authenticate an Ext-User, the authentication attempt always fails. (This is related to AAA servers and authentication methods, which are discussed in Chapter 38 on page 531 and Chapter 39 on page 541, respectively.) Ifthe ZyWALL tries to authenticate an Ext-User using the local database, the attempt always fails. Once an Ext-User user has been authenticated, the ZyWALL tries to get the user type (see Table 155 on page 503) from the external server. If the external server does not have the information, the ZyWALL sets the user type for this session to User. For the rest of the user attributes, such as reauthentication time, the ZyWALL checks the following places, in order. 1 User account in the remote server. 2 User account (Ext-User) in the ZyWALL. 3 Default user account for LDAP users (Idap-users) or RADIUS users (radius-users) in the ZyWALL. See Section 34.1.2.1 on page 504 for a list of attributes and how to set up the attributes in an external server.

To set up user attributes, such as reauthentication time, in LDAP or RADIUS servers, use the following keywords in the user configuration file. Table 156 LDAP/RADIUS: Keywords for User Attributes

Chapter 34 User/Group

Figure 370 RADIUS Example: Keywords for User Attributes type=user; LeaseTime=222; reauthTime=222

34.1.2.2 Creating a Large Number of Ext-User Accounts

If you plan to create a large number of Ext-User accounts, you might use CLI commands, instead of the web configurator, to create the accounts. Extract the user names from the LDAP or RADIUS server, and create a shell script that creates the user accounts. See Chapter 45 on page 615 for more information about shell scripts.

Use user groups when you want to create the same rule for several user accounts, instead of creating separate rules for each one. User groups may consist of user accounts or other user groups, but you cannot put access users and admin users in the same user group. You cannot put access users and admin users in the same user group. In addition, you cannot put the default admin account into any user group. You cannot put the default admin account into any user group. The sequence of members in a user group is not important.

34.1.4 Access Users and the ZyWALL

By default, access users do not have to log in to the ZyWALL to use the network services it provides. The ZyWALL automatically routes packets for everyone. In this case, the ZyWALL does not enforce any user-aware policies, but you can still set up policies based on IP address or other criteria. If you want to enforce user-aware policies, access users must log in to the ZyWALL first. In this case, they should go to the appropriate IP address (or domain name, if you set up DNS) to log in to the ZyWALL. (See Section 34.5 on page 513.) You can provide an incentive to do this by preventing access users from using network services until they log in.

34.1.5 Force User Authentication Policy

Instead of making users to go to the Login screen manually, you can configure the ZyWALL to display the Login screen automatically whenever it routes HTTP traffic for anyone who has not logged in yet. Then, the ZyWALL can enforce user-aware policies. ZyWALL USG 1000 Users Guide 505

Chapter 34 User/Group

Æ This works with HTTP traffic only. The ZyWALL does not force users to log in before it routes other kinds of traffic. The ZyWALL does not automatically route the request that prompted the login, however, so users have to make this request again.

The User screen provides a summary of all user accounts. To access this screen, login to the web configurator, and click User/Group. Figure 371 User/Group Configuration ES ES EE

admin Administration account Edo Idap-users External LDAP Users ré radius-users External RADIUS Users ré ad-users External AD Users ré 5 Local User ré L2TP-test Local User Fé Cindy Admin account for Cindy ré steve Local User Edo The following table describes the labels in this screen. Table 157 User/Group LABEL DESCRIPTION # This field is a sequential value, and it is not associated with a specific user. User Name This field displays the user name of each user. Description This field displays the description for each user. Add icon This column provides icons to add, edit, and remove users. To add a user, click the Add icon at the top of the column. The User Add/Edit screen appears. To edit a user, click the Edit icon next to the user. The User Add/Edit screen appears. To delete a user, click the Remove icon next to the user. The web configurator confirms that you want to delete the user before doing so.

34.2.1 User Add/Edit

The User Add/Edit screen allows you to create a new user account or edit an existing one. To access this screen, go to the User screen (see Section 34.2 on page 506), and click either the Add icon or an Edit icon. 506 ZYWALL USG 1000 Users Guide

Chapter 34 User/Group

Figure 372 User/Group > User > Edit User Configuration User Name User Type User x Password Retype Description [Local User Lease Time f440 (0-1440 minutes, 0 is unlimited) Reauthentication Time fr440 (0-1440 minutes, 0 is unlimited) EI Gal The following table describes the labels in this screen. Table 158 User/Group > User > Edit LABEL DESCRIPTION User Name Type the user name for this user account. You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. User names have to be different than user group names, and some words are reserved. See Section 34.2.1.1 on page 508. User Type Select what type of user this is. Choices are: + Admin - this user can look at and change the configuration of the ZyWALL +__ Limited-Admin - this user can look at the configuration of the ZyWALL but not to change it + User - this user has access to the ZyWALL's services but cannot look at the configuration + Guest - this user has access to the ZyWALL's services but cannot look at the configuration + Ext-User - this user account is maintained in a remote server, such as RADIUS or LDAP. See Section 34.1.2 on page 504 for more information about this type. Password This field is not available if you select the Ext-User user type. Enter the password of this user account. It can consist of 4 - 30 alphanumeric characters. Retype This field is not available if you select the Ext-User user type. Enter the password again. Description Enter the description of each user, if any. You can use up to 60 printable ASCII characters. Default descriptions are provided. Lease Time Enter the number of minutes this user has to renew the current session before the user is logged out. You can specify 1 to 1440 minutes. You can enter 0 to make the number of minutes unlimited. Admin users renew the session every time the main screen refreshes in the web configurator. Access users can renew the session by clicking the Renew button on their screen. If you allow access users to renew time automatically (see Section 34.4 on page 510), the users can select this check box on their screen as well. In this case, the session is automatically renewed before the lease time expires. Reauthentication Time Type the number of minutes this user can be logged into the ZyWALL in one session before the user has to log in again. You can specify 1 to 1440 minutes. You can enter 0 to make the number of minutes unlimited. Unlike Lease Time, the user has no opportunity to renew the session without logging out.

Click OK to save your changes back to the ZyWALL. Cancel Click Cancel to exit this screen without saving your changes. ZyWALL USG 1000 Users Guide

Chapter 34 User/Group

34.2.1.1 Rules for User Names

Enter a user name from 1 to 31 characters. The user name can only contain the following characters: + Alphanumeric A-z 0-9 (there is no unicode support) + _ [underscores] + - [dashes] The first character must be alphabetical (A-Z a-z), an underscore (_), or a dash (-). Other limitations on user names are: + User names are case-sensitive. If you enter a user 'bob' but use 'BOB' when connecting via CIFS or FTP, it will use the account settings used for 'BOB' not ‘bob’. + User names have to be different than user group names. + Reserved user names are listed in the following table. Table 159 Reserved User Names + adm + admin + any + bin + daemon + debug + devicehaecived + ftp + games + hat + __Idap-users + lp +. mail + news + nobody + operator + radius-users + root + shutdown + sshd + sync + uucp + zyxel

User groups consist of access users and other user groups. You cannot put admin users in user groups. The Group screen provides a summary of all user groups. In addition, this screen allows you to add, edit, and remove user groups. To access this screen, login to the web configurator, and click User/Group > Group. Figure 373 User/Group > Group Configuration

1 example Cindy,s Edo The following table describes the labels in this screen. See Section 34.3.1 on page 509 for more information as well. Table 160 User/Group > Group LABEL DESCRIPTION # This field is a sequential value, and it is not associated with a specific user group. Group Name This field displays the name of each user group. Description This field displays the description for each user group. ZyWALL USG 1000 Users Guide

Chapter 34 User/Group

Table 160 User/Group > Group (continued) LABEL DESCRIPTION Member This field lists the members in the user group. Each member is separated by a comma. Add icon This column provides icons to add, edit, and remove user groups. To add a user group, click the Add icon at the top of the column. The Group Add/ Edit screen appears. To edit a user group, click the Edit icon next to the user group. The Group Add/ Edit screen appears. To delete a user group, click the Remove icon next to the user group. The web configurator confirms that you want to delete the user group before doing so. If you delete the group, you do not delete the users in the group.

34.3.1 Group Add/Edit

The Group Add/Edit screen allows you to create a new user group or edit an existing one. To access this screen, go to the Group screen (see Section 34.3 on page 508), and click either the Add icon or an Edit icon. Figure 374 User/Group > Group > Add Configuration Name Description Member List Available

(optional) pr: Cancel The following table describes the labels in this screen. Table 161 User/Group > Group > Add LABEL DESCRIPTION Name Type the name for this user group. You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. User group names have to be different than user names. Description Enter the description of the user group, if any. You can use up to 60 characters, punctuation marks, and spaces. Available This field displays the names of the users and user groups that can be added to the user group. Select users and groups that you want to be members of this group and click the right arrow to add them to the member list. Member This field displays the names of the users and user groups that have been added to the user group. The order of members is not important. To remove members, select them and click the left arrow. OK Click OK to save your changes back to the ZyWALL. Cancel Click Cancel to exit this screen without saving your changes. ZyWALL USG 1000 Users Guide

Chapter 34 User/Group

The Setting screen controls default settings, login settings, lockout settings, and other user settings for the ZyWALL. You can also use this screen to specify when users must log in to the ZyWALL before it routes traffic for them. To access this screen, login to the web configurator, and click User/Group > Setting. Figure 375 User/Group > Setting User Default Setting User Type User g Lease Time fraao (0-1440 minutes, 0 is unlimited) Reauthentication Time fr440 {0-1440 minutes, 0 is unlimited) User Logon Setting T° Limit the number of simultaneous logons for administration account Maximum number per administration account Fr (1-1024) FT Limit the number of simultaneous logons for access account Maximum number per access account Fr (1-1024) User Lockout Setting F Enable logon retry limit Maximum retry count 99) Lockout period {1-65535 minutes) User Miscellaneous Settings FF Allow renewing lease time automatically FT Enable user idle detection User idle timeout F (1-60 minutes) Force User Authentication Policy Total Poliey: 1 Policy per page Page: (OC ft of1 ED none L2TP_IFACE skip FAN Apply Reset The following table describes the labels in this screen. Table 162 User/Group > Setting LABEL DESCRIPTION User Default Setting User Type Select the default user type when you create a new user account. You can still change the user type for each user account. Lease Time | Select the default lease time when you create a new user account. You can specify 1 to 1440 minutes. You can enter 0 to make the number of minutes unlimited. You can still change the lease time for each user account. Reauthentica | Select the default reauthentication time when you create a new user account. You tion Time can specify 1 to 1440 minutes. You can enter 0 to make the number of minutes unlimited. You can still change the reauthentication time for each user account.

Chapter 34 User/Group

Table 162 User/Group > Setting (continued) idle detection LABEL DESCRIPTION User Logon Setting Limit … for. Select this check box if you want to set a limit on the number of simultaneous logins administratio_ | by admin users. If you do not select this, admin users can login as many times as n account they want at the same time using the same or different IP addresses. Maximum This field is effective when Limit … for administration account is checked. Type number per | the maximum number of simultaneous logins by each admin user. The number administratio | must be between 1 and 1024. n account Limit … for Select this check box if you want to set a limit on the number of simultaneous logins access by non-admin users. If you do not select this, access users can login as many times account as they want as long as they use different IP addresses. Maximum This field is effective when Limit … for access account is checked. Type the number per | maximum number of simultaneous logins by each access user. The number must access be between 1 and 1024. account User Lockout Setting Enable logon | Select this check box to set a limit on the number of times each user can login retry limit unsuccessfully (for example, wrong password) before the IP address is locked out for a specified amount of time. Maximum This field is effective when Enable logon retry limit is checked. Type the retry count maximum number of times each user can login unsuccessfully before the IP address is locked out for the specified lockout period. The number must be between 1 and 99. Lockout This field is effective when Enable logon retry limit is checked. Type the number period of minutes the user must wait to try to login again, if logon retry limit is enabled and the maximum retry count is reached. This number must be between 1 and 65,535 (about 45.5 days). User Miscellaneous Setting Allow Select this check box if access users can renew lease time automatically, as well renewing as manually, simply by checking the Updating lease time automatically check lease time … | box on their screen. Enable user | This is applicable for access users. Select this check box if you want the ZyWALL to monitor how long each access user is logged in and idle (in other words, there is no traffic for this access user). The ZyWALL automatically logs out the access user once the User idle timeout has been reached. User idle This is applicable for access users. timeout This field is effective when Enable user idle detection is checked. Type the number of minutes each access user can be logged in and idle before the ZyWALL automatically logs out the access user. Force User Use this section to specify when users must log in to the ZyWALL before the Authentication ZyWALL routes HTTP traffic for them. Once users have logged in, the ZyWALL can Policy enforce user-aware policies. This section displays the conditions that are applied, in sequence, to decide what the appropriate action is. By default, users do not have to log in to the ZyWALL. Total Policy This is the number of entries configured. Policy per page Select how many entries to display per page in the screen. ZyWALL USG 1000 Users Guide 511

Chapter 34 User/Group

Table 162 User/Group > Setting (continued) LABEL DESCRIPTION Page x of x This is the number of the page of entries currently displayed and the total number of pages of entries. Type a page number to go to or use the arrows to navigate the pages of entries.

This field is a sequential value, and it is not associated with a specific condition. Schedule This field displays the schedule object that specifies when this condition applies. It displays none if this condition always applies. Source This field displays the source address object of traffic to which this condition applies. It displays any if this condition applies to traffic from all source addresses. Destination This field displays the destination address object of traffic to which this condition applies. It displays any if this condition applies to traffic from all destination addresses. Authenticate This field displays whether users must log in (force) or whether users do not have to log in (skip) when this condition is checked and satisfied. Add icon This column provides icons to add, edit, move, and remove conditions. lt also provides icons to activate and deactivate conditions. To add a condition, click the Add icon at the top of the column or next to each condition. If you click the one at the top of the column, the new condition is first in the list. If you click the one next to a condition, the new condition appears right below this condition. To edit a condition, click the Edit icon at the top of the column or next to each condition. The Force User Authentication Policy Add/Edit screen appears. To remove a condition, click on the Remove icon next to the condition. The web configurator confirms that you want to delete the condition before doing so. To move a condition up or down in the list, click on the Move to N icon next to the condition, and type the line number (# field) where you want to move this condition. The # field is updated accordingly. To activate or deactivate a condition, click the Active icon next to the condition. Make sure you click Apply to save and apply the change. Apply Click Apply to save the changes. Reset Click Reset to start configuring this screen again.

34.4.1 Force User Authentication Policy Add/Edit

Use this screen to specify a condition when users must log in or do not have to log in to the ZyWALL before their HTTP traffic can pass through the ZyWALL.

Chapter 34 User/Group

The following table describes the labels in this screen. Table 163 User/Group > Setting > Force User Authentication Policy > Add/Edit LABEL DESCRIPTION Enable Select this if you want this condition to be active. Description Enter a description for this condition. It can be up to 60 printable ASCII characters long. Authentication Select whether users must log in (force) or whether users do not have to log in (skip) when this condition is checked and satisfied. Source Address | Select a source IP address object or select Create Object to configure a new one. Select any if this condition applies to traffic from all source addresses. Destination Select the destination address of traffic to which this condition applies or select Address Create Object to configure a new one. Select any if this condition applies to traffic from all destination addresses. Schedule Select the schedule object that specifies when this condition applies or select Create Object to configure a new one (see Chapter 37 on page 527 for details). Select none if this condition always applies. OK Select this to save your changes and return to the previous screen. Cancel Select this to return to the previous screen without saving any changes.

34.5 Web Configurator for Non-Admin Users

Access users cannot use the Web configurator to browse the configuration of the ZyWALL. Instead, when access users log in to the ZyWALL (forced in the screen as shown in Figure 375 on page 510 or otherwise), the following screen appears. Figure 377 Web Configurator for Non-Admin Users WebUser, You now have logged in. Click the logout button ta terminate the access session. You could renew your lease time by clicking the renew button. For security reason you must login in again after 24 hours 00 minutes, | ZyWALL USG 1000 Users Guide 513

Chapter 34 User/Group

The following table describes the labels in this screen. Table 164 Web Configurator for Non-Admin Users LABEL DESCRIPTION User-defined lease time (max … minutes) Access users can specify a lease time shorter than or equal to the one that you specified. The default value is the lease time that you specified. Renew Access users can click this button to reset the lease time, the amount of time remaining before the ZyWALL automatically logs them out. The ZyWALL sets this amount of time according to the + User-defined lease time field in this screen + Lease time field in the User Add/Edit screen (see Section 34.2.1 on page 506) + Lease time field in the Setting screen (see Section 34.4 on page 510) Updating lease time automatically This box appears if you checked the Allow renewing lease time automatically box in the Setting screen. (See Section 34.4 on page 510.) Access users can select this check box to reset the lease time automatically 30 seconds before it expires. Otherwise, access users have to click the Renew button to reset the lease time. Remaining time before lease timeout This field displays the amount of lease time that remains, though the user might be able to reset it. Remaining time before auth. timeout This field displays the amount of time that remains before the ZyWALL automatically logs the access user out, regardiess of the lease time. ZyWALL USG 1000 Users Guide

Addresses This chapter describes how to set up addresses and address groups for the ZyWALL. See

Section 5.5 on page 122 for related information on these screens.

35.1 Addresses Overview

Address objects can represent a single IP address or a range of IP addresses. Address groups are composed of address objects and other address groups. Address objects and address groups are used in dynamic routes, firewall rules, application patrol, content filtering, and VPN connection policies. For example, addresses are used to specify where content restrictions apply in content filtering. Please see the respective sections for more information about how address objects and address groups are used in each one. Address groups are composed of address objects and address groups. The sequence of members in the address group is not important.

35.2 Address Screens

The address screens are used to create, maintain, and remove addresses. There are the types of address objects. + HOST - a host address is defined by an IP Address. + RANGE - a range address is defined by a Starting IP Address and an Ending IP Address. + SUBNET - a network address is defined by a Network IP address and Netmask subnet mask. There are two different screens, the Address summary screen and the Address Add/Edit screen.

35.2.1 Address Summary

The Address screen provides a summary of all addresses in the ZyWALL. To access this screen, click Object > Address > Address. ZyWALL USG 1000 Users Guide 515

Chapter 35 Addresses

Figure 378 Object > Address > Address Configuration RS RC 1 LAN_SUBNET SUBNET 192.168.1.0/24 Edo 2 WIZ_VPN_LOCAL SUBNET 192.168.1.0/24 ré 3 WIZ_VPN_REMOTE SUBNET 10.0.1.0/24 Edo 4 Intranet SUBNET 172.23.37.0/24 Edo 5 L2TP_IFACE HOST 172.23.37.205 Edo 6 L2TP_HOST HOST 0.0.0.0 Edo) 7 L2TP_POOL RANGE 192.168.1010-192.168.1020 m 8 WIZ_LAN SUBNET SUBNET 192.168.1.0/24 wé 9 PC_SUBNET SUBNET 10.0.0.0/8 Fê 10 ForRemoteUser SUBNET 192.168.105.0/24 Fé The following table describes the labels in this screen. See Section 35.2.2 on page 516 for more information as well. Table 165 Object > Address > Address LABEL DESCRIPTION # This field is a sequential value, and it is not associated with a specific address. Name This field displays the name of each address. Type This field displays the type of each address. Address This field displays the IP addresses represented by each address object. Add icon This column provides icons to add, edit, and remove addresses. To add an address, click the Add icon at the top of the column. The Address Add/ Edit screen appears. To edit an address, click the Edit icon next to the address. The Address Add/Edit screen appears. To delete an address, click on the Remove icon next to the address. The web configurator confirms that you want to delete the address before doing so.

35.2.2 Address Add/Edit

The Address Add/Edit screen allows you to create a new address or edit an existing one. To access this screen, go to the Address screen (see Section 35.2.1 on page 515), and click either the Add icon or an Edit icon.

Chapter 35 Addresses

The following table describes the labels in this screen. Table 166 Object > Address > Address > Edit LABEL DESCRIPTION Name Type the name used to refer to the address. You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. Address Type Select the type of address you want to create. Choices are: HOST, RANGE, and SUBNET. IP Address This field is only available if the Address Type is HOST. This field cannot be blank. Enter the IP address that this address object represents. Starting IP This field is only available if the Address Type is RANGE. This field cannot be Address blank. Enter the beginning of the range of IP addresses that this address object represents. Ending IP This field is only available if the Address Type is RANGE. This field cannot be Address blank. Enter the end of the range of IP address that this address object represents. Network This field is only available if the Address Type is SUBNET, in which case this field cannot be blank. Enter the IP address of the network that this address object represents. Netmask This field is only available if the Address Type is SUBNET, in which case this field cannot be blank. Enter the subnet mask of the network that this address object represents. Use dotted decimal format. OK Click OK to save your changes back to the ZyWALL. Cancel Click Cancel to exit this screen without saving your changes.

35.3 Address Group Screens

Use the Address Group summary screen and the Address Group Add/Edit screen, to maintain address groups in the ZyWALL.

35.3.1 Address Group Summary

The Address Group screen provides a summary of all address groups. To access this screen, click Object > Address > Address Group. Figure 380 Object > Address > Address Group Address Group Configuration DC D PE 1 example-address-group ZyWALL USG 1000 Users Guide 517

Chapter 35 Addresses

The following table describes the labels in this screen. See Section 35.3.2 on page 518 for more information as well. Table 167 Object > Address > Address Group LABEL DESCRIPTION # This field is a sequential value, and it is not associated with a specific address group. Name This field displays the name of each address group. Description This field displays the description of each address group, if any. Add icon This column provides icons to add, edit, and remove address groups. To add an address group, click the Add icon at the top of the column. The Address Group Add/Edit screen appears. To edit an address group, click the Edit icon next to the address group. The Address Group Add/Edit screen appears. To delete an address group, click on the Remove icon next to the address group. The web configurator confirms that you want to delete the address group.

35.3.2 Address Group Add/Edit

The Address Group Add/Edit screen allows you to create a new address group or edit an existing one. To access this screen, go to the Address Group screen (see Section 35.3.1 on page 517), and click either the Add icon or an Edit icon. Figure 381 Object > Address > Address Group > Add Group Members

Name Description Member List Member ok Cancel The following table describes the labels in this screen. Table 168 Object > Address > Address Group > Add LABEL DESCRIPTION Name Enter a name for the address group. You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. Description This field displays the description of each address group, if any. You can use up to 60 characters, punctuation marks, and spaces. ZyWALL USG 1000 Users Guide

Chapter 35 Addresses

Table 168 Object > Address > Address Group > Add (continued) LABEL DESCRIPTION Available This field displays the names of the address and address group objects that can be added to the address group. Select address and address group objects that you want to be members of this group and click the right arrow to add them to the member list. Member This field displays the names of the address and address group objects that have been added to the address group. The order of members is not important. To remove members, select them and click the left arrow. OK Click OK to save your changes back to the ZyWALL. Cancel Click Cancel to exit this screen without saving your changes. ZyWALL USG 1000 Users Guide 519

Chapter 35 Addresses

Services Use service objects to define TCP applications, UDP applications, and ICMP messages. You can also create service groups to refer to multiple service objects in other features. See Section

5.5 on page 122 for related information on these screens.

36.1 Services Overview

See Appendix C on page 703 for a list of commonly-used services.

IP protocols are based on the eight-bit protocol field in the IP header. This field represents the next-level protocol that is sent in this packet. This section discusses three of the most common IP protocols. Computers use Transmission Control Protocol (TCP, IP protocol 6) and User Datagram Protocol (UDP, IP protocol 17) to exchange data with each other. TCP guarantees reliable delivery but is slower and more complex. Some uses are FTP, HTTP, SMTP, and TELNET. UDP is simpler and faster but is less reliable. Some uses are DHCP, DNS, RIP, and SNMP. TCP creates connections between computers to exchange data. Once the connection is established, the computers exchange data. If data arrives out of sequence or is missing, TCP puts it in sequence or waïits for the data to be re-transmitted. Then, the connection is terminated. In contrast, computers use UDP to send short messages to each other. There is no guarantee that the messages arrive in sequence or that the messages arrive at all. Both TCP and UDP use ports to identify the source and destination. Each port is a 16-bit number. Some port numbers have been standardized and are used by low-level system processes; many others have no particular meaning. Unlike TCP and UDP, Internet Control Message Protocol (ICMP, IP protocol 1) is mainly used to send error messages or to investigate problems. For example, ICMP is used to send the response if a computer cannot be reached. Another use is ping. ICMP does not guarantee delivery, but networks often treat ICMP messages differently, sometimes looking at the message itself to decide where to send it.

36.1.2 Service Objects and Service Groups

+ UDP applications + ICMP messages + _user-defined services (for other types of IP protocols) These objects are used in policy routes, firewall rules, and IDP profiles. Use service groups when you want to create the same rule for several services, instead of creating separate rules for each service. Service groups may consist of services and other service groups. The sequence of members in the service group is not important.

36.2 Service Summary Screen

The Service summary screen provides a summary of all services and their definition. In addition, this screen allows you to add, edit, and remove services. To access this screen, log in to the web configurator, and click Object > Service > Service. Figure 382 Object > Service > Service Service Configuration TES SSeSEE7e services per Page: OI ets = page Any_UDP UDP/1-65535 2 Any_TCP TCP/1-65535 PT 3 AH Protocol=51 wé 4 AIM TCP=5190 wé 5 NEW_ICQ TCP=5190 Edo 6 AUTH TCP=113 wê 7 BGP TCP=179 Edo 8 BOOTP_CLIENT UDP=68 Ed 9 BOOTP_SERVER UDP=67 Edo 10 CU_SEEME_TCP1 TCP=7648 Ed 11 CU_SEEME_TCP2 TCP=24032 Edo 12 CU_SEEME_UDP1 UDP=7648 Edoi The following table describes the labels in this screen. Table 169 Object > Service > Service LABEL DESCRIPTION Total Services This displays the total number of services configured on the ZyWALL. services per Select the number of services you want to appear per page here. page Page x of x This is the number of the page of entries currently displayed and the total number of pages of entries. Type a page number to go to or use the arrows to navigate the pages of entries. # This field is a sequential value, and it is not associated with a specific service. Name This field displays the name of each service. 522 ZYWALL USG 1000 Users Guide

Table 169 Object > Service > Service (continued) LABEL DESCRIPTION Content This field displays a description of each service. Add icon This column provides icons to add, edit, and remove services. To add a service, click the Add icon at the top of the column. The Service Add/ Edit screen appears. To edit a service, click the Edit icon next to the service. The Service Add/Edit screen appears. To delete a service, click the Remove icon next to the service. The web configurator confirms that you want to delete the service before doing so.

36.2.1 Service Add/Edit

The Service Add/Edit screen allows you to create a new service or edit an existing one. To access this screen, go to the Service screen (see Section 36.2 on page 522), and click either the Add icon or an Edit icon. Figure 383 Object > Service > Service > Edit Configuration Name TELNET IP Protocol TCP x Starting Port 23 (165535) Destination Port (165535) EN Es The following table describes the labels in this screen. Table 170 Object > Service > Service > Edit LABEL DESCRIPTION Name Type the name used to refer to the service. You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. IP Protocol Select the protocol the service uses. Choices are: TCP, UDP, ICMP, and User Defined. Starting Port This field appears if the IP Protocol is TCP or UDP. Specify the port number(s) Ending Port used by this service. If you fill in one of these fields, the service uses that port. If you fill in both fields, the service uses the range of ports. ICMP Type This field appears if the IP Protocol is ICMP Type. Select the ICMP message used by this service. This field displays the message text, not the message number. IP Protocol This field appears if the IP Protocol is User Defined. Number Enter the number of the next-level protocol (IP protocol). Allowed values are 0 -

OK Click OK to save your changes back to the ZyWALL. Cancel Click Cancel to exit this screen without saving your changes. ZyWALL USG 1000 User's Guide 523

The Service Group summary screen provides a summary of all service groups. In addition, this screen allows you to add, edit, and remove service groups. To access this screen, log in to the web configurator, and click Object > Service > Service Group. Figure 384 Object > Service > Service Group Service Group Configuration

1 CU-SEEME Ed 2 DNS Edo 3 IRC E@ui 4 NetBIOS di 5 ROADRUNNER Edo 6 RTSP ré 7 SNMP wé 8 SNMP-TRAPS wé 9 ssh Qi The following table describes the labels in this screen. See Section 36.3.1 on page 524 for more information as well. Table 171 Object > Service > Service Group LABEL DESCRIPTION # This field is a sequential value, and it is not associated with a specific service group. Name This field displays the name of each service group. Description This field displays the description of each service group, if any. Add icon This column provides icons to add, edit, and remove service groups. To add a service group, click the Add icon at the top of the column. The Service Group Add/Edit screen appears. To edit a service group, click the Edit icon next to the service group. The Service Group Add/Edit screen appears. To delete a service group, click on the Remove icon next to the service group. The web configurator confirms that you want to delete the service group.

The Service Group Add/Edit screen allows you to create a new service group or edit an existing one. To access this screen, go to the Service Group screen (see Section 36.3 on page 524), and click either the Add icon or an Edit icon. ZyWALL USG 1000 Users Guide

Figure 385 Object > Service > Service Group > Edit Configuration Name Description Member List Available Member

The following table describes the labels in this screen. Table 172 Object > Service > Service Group > Edit LABEL DESCRIPTION Name Enter the name of the service group. You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. Description Enter a description of the service group, if any. You can use up to 60 printable ASCII characters. Available This field displays the names of the service and service group objects that can be added to the service group. Select service and service group objects that you want to be members of this group and click the right arrow to add them to the member list. Member This field displays the names of the service and service group objects that have been added to the service group. The order of members is not important. To remove members, select them and click the left arrow. OK Click OK to save your changes back to the ZyWALL. Cancel Click Cancel to exit this screen without saving your changes. ZyWALL USG 1000 User's Guide 525

Schedules Use schedules to set up one-time and recurring schedules for policy routes, firewall rules, application patrol, and content filtering. See Section 5.5 on page 122 for related information on these screens.

37.1 Schedule Overview

The ZyWALL supports two types of schedules: one-time and recurring. One-time schedules are effective only once, while recurring schedules usually repeat. Both types of schedules are based on the current date and time in the ZyWALL. See Section 43.3 on page 576 for information about the current date and time. paf Schedules are based on the current date and time in the ZyWALL. One-time schedules begin on a specific start date and time and end on a specific stop date and time. One-time schedules are useful for long holidays and vacation periods. Recurring schedules begin at a specific start time and end at a specific stop time on selected days of the week (Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, and Saturday). Recurring schedules always begin and end in the same day. Recurring schedules are useful for defining the workday and off-work hours.

37.2 Schedule Screens

Use the Schedule summary screen and the Schedule Add/Edit screen to maintain schedules in the ZyWALL.

37.2.1 Schedule Summary

The Schedule summary screen provides a summary of all schedules in the ZyWALL. To access this screen, click Object > Schedule. ZyWALL USG 1000 Users Guide 527

Chapter 37 Schedules

Figure 386 Object > Schedule One Time Recurring 1 Workday ne [sur berne EL ae À ne | sur |: | 09:00 17:00 Edri The following table describes the labels in this screen. See Section 37.2.2 on page 528 and

Section 37.2.3 on page 529 for more information as well.

This field is a sequential value, and it is not associated with a specific schedule. Name This field displays the name of the schedule, which is used to refer to the schedule. Start Day / Time This field displays the date and time at which the schedule begins. Stop Day / Time This field displays the date and time at which the schedule ends. Add icon This column provides icons to add, edit, and remove schedules. To add a schedule, click the Add icon at the top of the column. The Schedule Add/ Edit screen appears. To edit a schedule, click the Edit icon next to the schedule. The Schedule Add/ Edit screen appears. To delete a schedule, click the Remove icon next to the schedule. The web configurator confirms that you want to delete the schedule before doing so. Recurring

This field is a sequential value, and it is not associated with a specific schedule. Name This field displays the name of the schedule, which is used to refer to the schedule. Start Time This field displays the time at which the schedule begins. Stop Time This field displays the time at which the schedule ends. Add icon This column provides icons to add, edit, and remove schedules. To add a schedule, click the Add icon at the top of the column. The Schedule Add/ Edit screen appears. To edit a schedule, click the Edit icon next to the schedule. The Schedule Add/ Edit screen appears. To delete a schedule, click the Remove icon next to the schedule. The web configurator confirms that you want to delete the schedule before doing so.

37.2.2 One-Time Schedule Add/Edit

The One-Time Schedule Add/Edit screen allows you to define a one-time schedule or edit an existing one. To access this screen, go to the Schedule screen (see Section 37.2.1 on page 527), and click either the Add icon or an Edit icon in the One Time section.

Chapter 37 Schedules

Figure 387 Object > Schedule > Edit (One Time) Configuration Name Day Time Start [ I [ [ [ Stop [ I [ [ [ Ex Lei] The following table describes the labels in this screen. Table 174 Object > Schedule > Edit (One Time) LABEL DESCRIPTION Configuration Name Type the name used to refer to the one-time schedule. You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. Date Time Start Type the year, month, day, hour, and minute when the schedule begins. Year - 1900 - 2999 Month -1-12 Day - 1 - 31 (it is not possible to specify illegal dates, such as February 31.) Hour -0-23 Minute - 0 - 59 All of these fields are required. Stop Type the year, month, day, hour, and minute when the schedule ends. Year - 1900 - 2999 Month -1-12 Day - 1 - 31 (it is not possible to specify illegal dates, such as February 31.) Hour -0-23 Minute - 0 - 59 All of these fields are required. OK Click OK to save your changes back to the ZyWALL. Cancel Click Cancel to exit this screen without saving your changes.

37.2.3 Recurring Schedule Add/Edit

The Recurring Schedule Add/Edit screen allows you to define a recurring schedule or edit an existing one. To access this screen, go to the Schedule screen (see Section 37.2.1 on page 527), and click either the Add icon or an Edit icon in the Recurring section. ZyWALL USG 1000 Users Guide 529

Chapter 37 Schedules

Start [ [ [ fs fo Stop [ [ [ F7 fo Weekly Week Days F Monday MTuesday Wednesday MThursday Friday Saturday F Sunday ECS | Cancel The Year, Month, and Day columns are not used in recurring schedules and are disabled in this screen. The following table describes the remaining labels in this screen. Table 175 Object > Schedule > Edit (Recurring) LABEL DESCRIPTION Configuration Name Type the name used to refer to the recurring schedule. You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. Date Time Start Type the hour and minute when the schedule begins each day. Year - disabled Month - disabled Day - disabled Hour -0-23 Minute - 0 - 59 The Hour and Minute fields are both required. To set all day (24 hours), configure the start hour and minute both to 0. Stop Type the hour and minute when the schedule ends each day. Year - disabled Month - disabled Day - disabled Hour -0-23 Minute - 0 - 59 The Hour and Minute fields are both required. To set all day (24 hours), configure the stop hour to 23 and minute to 59. Weekly Week Days Select each day of the week the recurring schedule is effective. OK Click OK to save your changes back to the ZyWALL. Cancel Click Cancel to exit this screen without saving your changes. 530 ZyWALL USG 1000 Users Guide

AAA Server This chapter introduces and shows you how to configure the ZyWALL to use external authentication servers.

38.1 AAA Server Overview

You can use an AAA (Authentication, Authorization, Accounting) server to provide access control to your network. The following lists the types of authentication server the ZyWALL supports. + Local user database The ZyWALL uses the built-in local user database to authenticate administrative users logging into the ZyWALL’s web configurator or network access users logging into the network through the ZyWALL. You can also use the local user database to authenticate VPN users. + Directory Service (LDAP/AD) LDAP (Lightweight Directory Access Protocol)/AD (Active Directory) is a directory service that is both a directory and a protocol for controlling access to a network. The directory consists of a database specialized for fast information retrieval and filtering activities. You create and store user profile and login information on the external server. + RADIUS RADIUS (Remote Authentication Dial-In User Service) authentication is a popular protocol used to authenticate users by means of an external or built-in RADIUS server. RADIUS authentication allows you to validate a large number of users from a central location.

ASAS (Authenex Strong Authentication System) is a RADIUS server that works with the One-Time Password (OTP) feature. Purchase a ZyWALL OTP package in order to use this feature. The package contains server software and ZyWALL OTP tokens. Do the following to use OTP. See the documentation included on the ASAS” CD for details. 1 Install the ASAS server software on a computer. 2 Create user accounts on the ZyWALL and in the ASAS server. 3 Import each token’s database file (located on the included CD) into the server. 4 Assign users to OTP tokens (on the ASAS server). ZyWALL USG 1000 Users Guide 531

5 Configure the ASAS as a RADIUS server in the ZyWALL’s Object > AAA Server screens. 6 Give the OTP tokens to (local or remote) users.

38.1.2 User Authentication Method

You can select to authenticate users using the local user database and/or a specified authentication server. By default, user accounts created and stored on the ZyWALL are authenticated locally.

38.2 Directory Service (AD/LDAP) Overview

LDAP/AD allows a client (the ZyWALL) to connect to a server to retrieve information from a directory. À network example is shown next. Figure 389 Example: Directory Service Client and Server NE) |

The following describes the user authentication procedure via an LDAP/AD server. 1 A user logs in with a user name and password pair. 2 The ZyWALL tries to bind (or log in) to the LDAP/AD server. 3 When the binding process is successful, the ZyWALL checks the user information in the directory against the user name and password pair. 4 Ifit matches, the user is allowed access. Otherwise, access is blocked.

38.2.1 Directory Structure

The directory entries are arranged in a hierarchical order much like a tree structure. Normally, the directory structure reflects the geographical or organizational boundaries. The following figure shows a basic directory structure branching from countries to organizations to organizational units to individuals.

À DN uniquely identifies an entry in a directory. À DN consists of attribute-value pairs separated by commas. The leftmost attribute is the Relative Distinguished Name (RDN). This provides a unique name for entries that have the same “parent DN” (“cn=domain1.com, ou=Sales, o=MyCompany” in the following examples).

A base DN specifies a directory. A base DN usually contains information such as the name of an organization, a domain name and/or country. For example, o=MyCompany, c=UK where o means organization and c means country.

A bind DN is used to authenticate with an LDAP/AD server. For example a bind DN of cn=zywallAdmin allows the ZyWALL to log into the LDAP/AD server using the user name of zywallAdmin. The bind DN is used in conjunction with a bind password. When a bind DN is not specified, the ZyWALL will try to log in as an anonymous user. If the bind password is incorrect, the login will fail.

38.2.3 Configuring Active Directory or LDAP Default Server Settings

To configure the Active Directory or LDAP default server settings, click Object > AAA Server > Active Directory (or LDAP) to display the screen as shown. ZyWALL USG 1000 Users Guide 533

Figure 391 Object > AAA Server > Active Directory (or LDAP) > Default Active Directory Default General Setup Host {IP or FQDN) Port FES (65535) Bind DN (optional) Password | (optional) Base DN CN Identifier |sAMAccountName Search time limit FE «300 M Use ssL Appiy Reset The following table describes the labels in this screen. Table 176 Object > AAA Server > Active Directory (or LDAP) > Default LABEL DESCRIPTION Host Enter the IP address (in dotted decimal notation) or the fully-qualified domain name (up to 63 alphanumerical characters) of an AD or LDAP server. Port Specify the port number on the AD or LDAP server to which the ZyWALL sends authentication requests. Enter a number between 1 and 65535. The default is 389. Bind DN Specify the bind DN for logging into the LDAP server. Enter up to 63 alphanumerical characters. For example, cn=zywallAdmin specifies zywallAdmin as the user name. Password If required, enter the password (up to 15 alphanumerical characters) for the ZyWALL to bind (or log in) to the AD or LDAP server. Base DN Specify the directory (up to 63 alphanumerical characters). For example, o=ZyXEL, c=Us. CN Identifier Specify the unique common name that uniquely identifies a record in the AD or LDAP directory. Enter up to 63 alphanumerical characters. Search time limit | Specify the timeout period (between 1 and 300 seconds) before the ZyWALL disconnects from the AD or LDAP server. In this case, user authentication fails. The search timeout occurs when either the user information is not in the LDAP server or the server is down. Use SSL Select Use SSL to establish a secure connection to the AD or LDAP server. Apply Click Apply to save the changes. Reset Click Reset to start configuring this screen again.

38.3 Active Directory or LDAP Group Summary

You can configure a group of AD or LDAP servers in the Active Directory (or LDAP) > Group screen. This is useful if you have more than one AD server or more than one LDAP server for user authentication in a network. You can create up to 16 AD server groups with up to four members in each group on the ZyWALL. You can also create up to 16 LDAP server groups with up to four members in each group on the ZyWALL. ZyWALL USG 1000 Users Guide

The following table describes the labels in this screen. Table 177 Object > AAA Server > Active Directory (or LDAP) > Group LABEL DESCRIPTION # This field displays the index number. Group Name This field displays the descriptive name for identification purposes. Add icon Click Add to add a new entry. Click Edit to edit the settings of an entry. Click Delete to remove an entry. 2 Click the Add icon or an Edit icon to display the configuration fields.

The following table describes the labels in this screen. Table 178 Object > AAA Server > Active Directory (or LDAP) > Group > Add LABEL DESCRIPTION Configuration All AD or LDAP servers in a group share the same settings in the fields below. Name Enter a descriptive name (up to 63 alphanumerical characters). for identification purposes. Port Specify the port number on the LDAP server(s) to which the ZyWALL sends authentication requests. Enter a number between 1 and 65535. This port number should be the same on all AD or LDAP server(s) in this group. Password If required, enter the password (up to 15 alphanumerical characters) the ZyWALL uses to log into the AD or LDAP server(s). Base DN Specify the top level directory in the directory. For example, o=ZyXEL, c=US. binddn Specify the bind DN for logging into the AD or LDAP server(s). For example, cn=zywallAdmin specifies zywallAdmin as the user name. CN Identifier | Specify the unique common name that uniquely identifies a record in the AD or LDAP directory. Enter up to 63 alphanumerical characters. Search time Specify the timeout period (between 1 and 300 seconds) before the ZyWALL limit disconnects from the AD or LDAP server. In this case, user authentication fails. Search timeout occurs when either the user information is not in the AD or LDAP server(s) or the AD or LDAP server(s) is down. Use SSL Select Use SSL to establish a secure connection to the AD or LDAP server(s). Host Members The ordering of the LDAP servers is important as the ZyWALL uses the AD or LDAP servers for user authentication in the order they appear in this table.

This field displays the index number. Members Specify the URI (Uniform Resource Identifier) of an AD or LDAP server. You can enter the IP address (in dotted decimal notation) or the fully qualified domain name (FQDN; up to 63 alphanumerical characters) of the AD or LDAP server. Add icon Click Add to add a new AD or LDAP server. You can add up to four AD or LDAP member servers. Click Delete to remove an AD or LDAP server.

Click OK to save the changes. Cancel Click Cancel to discard the changes.

RADIUS (Remote Authentication Dial-In User Service) authentication is a popular protocol used to authenticate users by means of an external server instead of (or in addition to) an internal device user database that is limited to the memory capacity of the device. In essence, RADIUS authentication allows you to validate a large number of users from a central location.

To configure the default external RADIUS server to use for user authentication, click Object > AAA Server > RADIUS to display the screen as shown. Figure 395 Object > AAA Server > RADIUS > Default Default General Setup Host D {Por FQDN) äuthentication Port EI key Po | Timeout FE «300 Aply Reset The following table describes the labels in this screen. Table 179 Object > AAA Server > RADIUS > Default LABEL DESCRIPTION alphanumeric characters) of a RADIUS server. Host Enter the IP address (in dotted decimal notation) or the domain name (up to 63 so with additional information. Authentication | The default port of the RADIUS server for authentication is 1812. Port You need not change this value unless your network administrator instructs you to do authentication server and the ZyWALL. Key Enter a password (up to 15 alphanumeric characters) as the key to be shared between the external authentication server and the ZyWALL. The key is not sent over the network. This key must be the same on the external or the RADIUS server is down. Timeout Specify the timeout period (between 1 and 300 seconds) before the ZyWALL disconnects from the RADIUS server. In this case, user authentication fails. Search timeout occurs when either the user information is not in the RADIUS server Apply Click Apply to save the changes. Reset Click Reset to start configuring this screen again. ZyWALL USG 1000 Users Guide

You can configure a group of RADIUS servers in the RADIUS > Group screen. This is useful if you have more than one authentication server for user authentication in a network. 1 Click Object > AAA Server > RADIUS > Group to display the screen. Figure 396 Object > AAA Server > RADIUS > Group Active Directory | LDAP Default Group Configuration The following table describes the labels in this screen. Table 180 Object > AAA Server > RADIUS > Group LABEL DESCRIPTION # This field displays the index number. Group Name This field displays the descriptive name for identification purposes. Add icon Click Add to add a new entry. Click Edit to edit the settings of an entry. Click Delete to remove an entry. 2 Click the Add icon or an Edit icon to display the configuration fields.

38.6.1 Adding a RADIUS Server Member

The following table describes the labels in this screen. Table 181 Object > AAA Server > RADIUS > Group > Add LABEL DESCRIPTION Configuration All RADIUS servers in a group share the same settings in the fields below. Name Enter a descriptive name (up to 63 alphanumeric characters) for identification purposes. Key Enter a password (up to 15 alphanumeric characters) as the key to be shared between the external authentication server and the ZyWALL. The key is not sent over the network. This key must be the same on the external authentication server and the ZyWALL. Timeout Specify the timeout period (between 1 and 300 seconds) before the ZyWALL disconnects from the RADIUS server. In this case, user authentication fails. Search timeout occurs when either the user information is not in the RADIUS server or the RADIUS server is down. Host Members The ordering of the RADIUS servers is important as the ZyWALL uses the RADIUS servers for user authentication in the order they appear in this table. # This field displays the index number. Members Enter the IP address (in dotted decimal notation) or the domain name (up to 63 alphanumeric characters) of a RADIUS server. Authentication | The default port of the RADIUS server for authentication is 1812. Port You need not change this value unless your network administrator instructs you to do so with additional information. Add icon Click Add to add a new RADIUS server. You can add up to four RADIUS member servers. Click Delete to remove a RADIUS server. OK Click OK to save the changes. Cancel Click Cancel to discard the changes. ZyWALL USG 1000 Users Guide 539

Authentication Objects This chapter shows you how to select different authentication methods for user authentication using the AAA servers or the internal user database.

39.1 Authentication Objects Overview

After you have created the AAA server objects in the AAA Server screens, you can specify the authentication objects (containing the AAA server information) that the ZyWALL uses to authenticate users (using VPN or managing through HTTP/HTTPS). Specify the authentication server(s) and/or server group(s) in the Auth. Method screen to create an authentication object.

39.2 Viewing Authentication Objects

Click Object > Auth. Method to display the screen as shown. Æ You can create up to 16 authentication objects. Figure 398 Object > Auth. Method Configuration 1 default Le retoë rene st |: | local

This field displays the index number. Method Name This field displays a descriptive name for identification purposes. Method List This field displays the authentication method(s) for this entry. Add icon Click Add to add a new entry. Click Edit to edit the settings of an entry. Click Delete to remove an entry. ZyWALL USG 1000 Users Guide

39.3 Creating an Authentication Object

Follow the steps below to create an authentication object. 1 Click Object > Auth. Method. 2 Click Add. 3 Specify a descriptive name for identification purposes in the Name field. You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. For example, “My_ Device”. 4 Click Add to insert an authentication method in the table. Select a server object from the Method List drop-down list box. 6 You can add up to four server objects to the table. The ordering of the Method List column is important. The ZyWALL authenticates the users using the databases (in the local user database or the external authentication server) in the order they appear in this screen. GC] If two accounts with the same username exist on two authentication servers you specify, the ZyWALL does not continue the search on the second authentication server when you enter the username and password that doesn’t match the one on the first authentication server. You can NOT select two server objects of the same type. 7 Click OK to save the settings or click Cancel to discard all changes and return to the previous screen. Figure 399 Object > Auth. Method > Add Configuration Name 1 local x a ® ZyWALL USG 1000 Users Guide

The following table describes the labels in this screen. Table 183 Object > Auth. Method > Add LABEL DESCRIPTION Name Specify a descriptive name for identification purposes. You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. For example, “My_Device”. Method List Select a server object from the drop-down list box. You can create a server object in the AAA Server screen (see Chapter 38 on page 531 for more information). The ZyWALL authenticates the users using the databases (in the local user database or the external authentication server) in the order they appear in this screen. If two accounts with the same username exist on two authentication servers you specify, the ZyWALL does not continue the search on the second authentication server when you enter the username and password that doesn't match the one on the first authentication server. Add icon Click Add to add a new entry. Click Edit to edit the settings of an entry. Click Delete to delete an entry. OK Click OK to save the changes. Cancel Click Cancel to discard the changes.

39.3.1 Example: Selecting a VPN Authentication Method

After you set up an authentication method in the Auth. Method screens, you can use it in the VPN Gateway screen to authenticate VPN users for establishing a VPN connection. Refer to the chapter on VPN for more information. Follow the steps below to specify the authentication method for a VPN connection. 1 Access the VPN > IPSec VPN > VPN Gateway > Edit screen. 2 Select Enable Extended Authentication. 3 Select Server Mode and select an authentication method object from the drop-down list box. 4 Click OK to save the settings. ZyWALL USG 1000 Users Guide 543

Certificates This chapter gives background information about public-key certificates and explains how to use the Certificates screens. See Section 5.5 on page 122 for related information on these screens.

40.1 Certificates Overview

The ZyWALL can use certificates (also called digital IDs) to authenticate users. Certificates are based on public-private key pairs. A certificate contains the certificate owner’s identity and public key. Certificates provide a way to exchange public keys for use in authentication. A Certification Authority (CA) issues certificates and guarantees the identity of each certificate owner. There are commercial certification authorities like CyberTrust or VeriSign and government certification authorities. You can use the ZyWALL to generate certification requests that contain identifying information and public keys and then send the certification requests to a certification authority. When using public-key cryptology for authentication, each host has two keys. One key is public and can be made openly available; the other key is private and must be kept secure. Public-key encryption in general works as follows. 1 Tim wants to send a private message to Jenny. Tim generates a public key pair. What is encrypted with one key can only be decrypted using the other. Tim keeps the private key and makes the public key openly available. Tim uses his private key to encrypt the message and sends it to Jenny. Jenny receives the message and uses Tim’s public key to decrypt it. Additionally, Jenny uses her own private key to encrypt a message and Tim uses Jenny’s public key to decrypt the message. a À & ND The ZyWALL uses certificates based on public-key cryptology to authenticate users attempting to establish a connection, not to encrypt the data that you send after establishing a connection. The method used to secure the data that you send through an established connection depends on the type of connection. For example, a VPN tunnel might use the triple DES encryption algorithm. The certification authority uses its private key to sign certificates. Anyone can then use the certification authority’s public key to verify the certificates. A certification path is the hierarchy of certification authority certificates that validate a certificate. The ZyWALL does not trust a certificate if any certificate on its path has expired or been revoked. ZyWALL USG 1000 Users Guide

Chapter 40 Certificates

Certification authorities maintain directory servers with databases of valid and revoked certificates. A directory of certificates that have been revoked before the scheduled expiration is called a CRL (Certificate Revocation List). The ZyWALL can check a peer’s certificate against a directory server’s list of revoked certificates. The framework of servers, software, procedures and policies that handles keys is called PKI (public-key infrastructure).

40.1.1 Advantages of Certificates

Certificates offer the following benefits. + The ZyWALL only has to store the certificates of the certification authorities that you decide to trust, no matter how many devices you need to authenticate. + Key distribution is simple and very secure since you can freely distribute public keys and you never need to transmit private keys.

40.2 Self-signed Certificates

Until public-key infrastructure becomes more mature, it may not be available in some areas. You can have the ZyWALL act as a certification authority and sign its own certificates.

40.3 Factory Default Certificate

The ZyWALL generates its own unique self-signed certificate when you first turn it on. This certificate is referred to in the GUI as the factory default certificate.

40.3.1 Certificate File Formats

Any certificate that you want to import has to be in one of these file formats: + Binary X.509: This is an ITU-T recommendation that defines the formats for X.509 certificates. + PEM (Base-64) encoded X.509: This Privacy Enhanced Mail format uses 64 ASCII characters to convert a binary X.509 certificate into a printable form. Binary PKCS#7: This is a standard that defines the general syntax for data (including digital signatures) that may be encrypted. A PKCS #7 file is used to transfer a public key certificate. The private key is not included. The ZyWALL currently allows the importation of a PKS#7 file that contains a single certificate. + PEM (Base-64) encoded PKCS#7: This Privacy Enhanced Mail (PEM) format uses 64 ASCII characters to convert a binary PKCS#7 certificate into a printable form. + Binary PKCS#12: This is a format for transferring public key and private key certificates.The private key in a PKCS #12 file is within a password-encrypted envelope. The file’s password is not connected to your certificate’s public or private passwords. Exporting a PKCS #12 file creates this and you must provide it decrypt the contents when you import the file into the ZyWALL. 546 ZYWALL USG 1000 Users Guide

Chapter 40 Certificates

Æ Be careful to not convert a binary file to text during the transfer process. lt is easy for this to occur since many programs use text files by default.

40.4 Certificate Configuration Screens Summary

This section summarizes how to manage certificates on the ZyWALL. Use the My Certificate screens to generate and export self-signed certificates or certification requests and import the ZyWALL's CA-signed certificates. Use the Trusted Certificates screens to save CA certificates and trusted remote host certificates to the ZyWALL. The ZyWALL will trust any valid certificate that you have imported as a trusted certificate. It will also trust any valid certificate signed by any of the certificates that you have imported as a trusted certificate.

40.5 Verifying a Certificate

Before you import a certificate into the ZyWALL, you should verify that you have the actual certificate. This is especially true of trusted certificates since the ZyWALL also trusts any valid certificate signed by any of the imported trusted certificates.

40.5.1 Checking the Fingerprint of a Certificate on Your Computer

A certificate’s fingerprints are message digests calculated using the MDS or SHAI algorithms. The following procedure describes how to check a certificate’s fingerprint to verify that you have the actual certificate. 1 Browse to where you have the certificate saved on your computer. 2 Make sure that the certificate has a “cer” or “.crt” file name extension. Figure 401 Remote Host Certificates F. sd ul EÆLondon-Office, cer ŒLa-office.crt Certificates 3 Double-click the certificate’s icon to open the Certificate window. Click the Details tab and scroll down to the Thumbprint Algorithm and Thumbprint fields. ZyWALL USG 1000 Users Guide 547

Chapter 40 Certificates

Figure 402 Certificate Details 21 xl

Field T va F:| subject Glenn public key RSA (1024 Bits) Digital Signature , Certificate Signing(.… Subject Type=CA, Path Length Cons. shat BOA7 2286 7960 FF92 52F4 6B4C A2... æ Editr 4 Use a secure method to verify that the certificate owner has the same information in the Thumbprint Algorithm and Thumbprint fields. The secure method may very based on your situation. Possible examples would be over the telephone or through an HTTPS connection.

40.6 My Certificates Screen

Click Object > Certificate > My Certificates to open the My Certificates screen. This is the ZyWALL’s summary list of certificates and certification requests. Figure 403 Object > Certificate > My Certificates Trusted Certificates PKI Storage Space in Use 10% My Certificates Setting SELF. CN=172.23.37.207 CN=172.23.37.207 2007-06-29 02:51:09 2010-06-28 02:51:09 EP 1 my_device Iso Jrre ZyWALL USG 1000 Users Guide

Chapter 40 Certificates

The following table describes the labels in this screen. Table 184 Object > Certificate > My Certificates LABEL DESCRIPTION PKI Storage This bar displays the percentage of the ZyWALL's PKI storage space that is Space in Use currently in use. When the storage space is almost full, you should consider deleting expired or unnecessary certificates before adding more certificates. # This field displays the certificate index number. The certificates are listed in alphabetical order. Name This field displays the name used to identify this certificate. It is recommended that you give each certificate a unique name. Type This field displays what kind of certificate this is. REQ represents a certification request and is not yet a valid certificate. Send a certification request to a certification authority, which then issues a certificate. Use the My Certificate Import screen to import the certificate and replace the request. SELF represents a self-signed certificate. CERT represents a certificate issued by a certification authority. Subject This field displays identifying information about the certificate's owner, such as CN (Common Name), OÙ (Organizational Unit or department), O (Organization or company) and C (Country). It is recommended that each certificate have unique subject information. Issuer This field displays identifying information about the certificate's issuing certification authority, such as a common name, organizational unit or department, organization or company and country. With self-signed certificates, this is the same information as in the Subject field. Valid From This field displays the date that the certificate becomes applicable. Valid To This field displays the date that the certificate expires. The text displays in red and includes an Expired! message if the certificate has expired. Add icon Click the Add icon to go to the screen where you can have the ZyWALL generate a certificate or a certification request. Click the Edit icon to open a screen with an in-depth list of information about the certificate. The ZyWALL keeps all of your certificates unless you specifically delete them. Uploading a new firmware or default configuration file does not delete your certificates. Click the Delete icon to remove a certificate. À window displays asking you to confirm that you want to delete the certificate. Subsequent certificates move up by one when you take this action. You cannot delete certificates that any of the ZyWALL's features are configured to use. Import Click Import to open a screen where you can save a certificate to the ZyWALL. Refresh Click Refresh to display the current validity status of the certificates.

40.6.1 My Certificates Add Screen

Click Object > Certificate > My Certificates and then the Add icon to open the My Certificates Add screen. Use this screen to have the ZyWALL create a self-signed certificate, enroll a certificate with a certification authority or generate a certification request. ZyWALL USG 1000 Users Guide 549

Chapter 40 Certificates

Figure 404 Object > Certificate > My Certificates > Add Name Subject Information Common Name & Host IP Address © E-Mail Organizational Unit Organization Country Key Type Key Length Enrollment Options Enrollment Protocol CA Server Address CA Certificate key Host Domain Name C create a self-signed certificate C Create a certification request and save it locally for later manual enrollment © Create a certification request and enrall for a certificate immediately online Request Authentication Reference Number

| Cancel The following table describes the labels in this screen. Table 185 Object > Certificate > My Certificates > Add LABEL DESCRIPTION Name Type a name to identify this certificate. You can use up to 31 alphanumeric and ;-I@#$%1&()_+[{},.=- characters. Subject Information Use these fields to record information that identifies the owner of the certificate. You do not have to fill in every field, although the Common Name is mandatory. The certification authority may add fields (such as a serial number) to the subject information when it issues a certificate. It is recommended that each certificate have unique subject information. Common Name Select a radio button to identify the certificate’s owner by IP address, domain name or e-mail address. Type the IP address (in dotted decimal notation), domain name or e-mail address in the field provided. The domain name or e- mail address is for identification purposes only and can be any string. A domain name can be up to 255 characters. You can use alphanumeric characters, the hyphen and periods. An e-mail address can be up to 63 characters. You can use alphanumeric characters, the hyphen, the @ symbol, periods and the underscore. Organizational Unit identify the organizational unit or department to which the certificate owner belongs. You can use up to 31 characters. You can use alphanumeric characters, the hyphen and the underscore.

Chapter 40 Certificates

Table 185 Object > Certificate > My Certificates > Add (continued) LABEL DESCRIPTION Organization identify the company or group to which the certificate owner belongs. You can use up to 31 characters. You can use alphanumeric characters, the hyphen and the underscore. Country Identify the nation where the certificate owner is located. You can use up to 31 characters. You can use alphanumeric characters, the hyphen and the underscore. Key Type Select RSA to use the Rivest, Shamir and Adleman public-key algorithm. Select DSA to use the Digital Signature Algorithm public-key algorithm. Key Length Select a number from the drop-down list box to determine how many bits the key should use (512 to 2048). The longer the key, the more secure it is. A longer key also uses more PKI storage space. Enrollment Options These radio buttons deal with how and when the certificate is to be generated. Create a self-signed certificate Select Create a self-signed certificate to have the ZyWALL generate the certificate and act as the Certification Authority (CA) itself. This way you do not need to apply to a certification authority for certificates. Create a certification request and save it locally for later manual enrollment Select Create a certification request and save it locally for later manual enrollment to have the ZyWALL generate and store a request for a certificate. Use the My Certificate Details screen to view the certification request and copy it to send to the certification authority. Copy the certification request from the My Certificate Details screen (see

Section 40.6.2 on page 552) and then send it to the certification authority.

Create a certification request and enroll for a certificate immediately online Select Create a certification request and enroll for a certificate immediately online to have the ZyWALL generate a request for a certificate and apply to a certification authority for a certificate. You must have the certification authority's certificate already imported in the Trusted Certificates screen. When you select this option, you must select the certification authority's enrollment protocol and the certification authority's certificate from the drop- down list boxes and enter the certification authority's server address. You also need to fill in the Reference Number and Key if the certification authority requires them. Enrollment Protocol This field applies when you select Create a certification request and enroll for a certificate immediately online. Select the certification authority's enrollment protocol from the drop-down list box. Simple Certificate Enrollment Protocol (SCEP) is a TCP-based enrollment protocol that was developed by VeriSign and Cisco. Certificate Management Protocol (CMP) is a TCP-based enrollment protocol that was developed by the Public Key Infrastructure X.509 working group of the Internet Engineering Task Force (IETF) and is specified in RFC

CA Server Address This field applies when you select Create a certification request and enroll for a certificate immediately online. Enter the IP address (or URL) of the certification authority server. For a URL, you can use up to 511 of the following characters. a-zA-Z0-9'()+,/ #@S_%- CA Certificate This field applies when you select Create a certification request and enroll for a certificate immediately online. Select the certification authority's certificate from the CA Certificate drop-down list box. You must have the certification authority's certificate already imported in the Trusted Certificates screen. Click Trusted CAs to go to the Trusted Certificates screen where you can view (and manage) the ZyWALL's list of certificats of trusted certification authorities. ZyWALL USG 1000 Users Guide

Chapter 40 Certificates

Table 185 Object > Certificate > My Certificates > Add (continued) LABEL DESCRIPTION Request Authentication When you select Create a certification request and enroll for a certificate immediately online, the certification authority may want you to include a reference number and key to identify you when you send a certification request. Fill in both the Reference Number and the Key fields if your certification authority uses CMP enrollment protocol. Just the Key field displays if your certification authority uses the SCEP enrollment protocol. For the reference number, use 0 to 99999999. For the key, use up to 31 of the following characters. a-zA-Z0- 1 -@HS% IE") 1" /<>=-

Click OK to begin certificate or certification request generation. Cancel Click Cancel to quit and return to the My Certificates screen. If you configured the My Certificate Create screen to have the ZyWALL enroll a certificate and the certificate enrollment is not successful, you see a screen with a Return button that takes you back to the My Certificate Create screen. Click Return and check your information in the My Certificate Create screen. Make sure that the certification authority information is correct and that your Internet connection is working properly if you want the ZyWALL to enroll a certificate online.

40.6.2 My Certificate Edit Screen

Click Object > Certificate > My Certificates and then the Edit icon to open the My Certificate Edit screen. You can use this screen to view in-depth certificate information and change the certificate’s name.

Chapter 40 Certificates

Figure 405 Object > Certificate > My Certificates > Edit Name Pre Certification Path N-172.25107207 E | « m'| Certificate Information Refresh Type Self-signed X:509 Certificate Version vs Serial Number 1183085469 Subject CN=172.23.37.207 Issuer CN=172.23.37.207 Signature Algorithm rsa-pkes1-sha1 Valid From 2007-06-29 02:51:09 Valid To 2010-06-28 02:51:09 Key Algorithm rsaEncryption ( 512 bits) Subject Alternative Name 172.23.37.207 Key Usage DigitalSignature, KeyEncipherment, KeyCertsign Basic Constraint Subject Type=Ca, Path Length Constraint=1 MS Fingerprint a2:6c:Sa:13:b7:c9:60:83:48:0f:1c:1b:63:1c:46:3a SHA1 Fingerprint éa:0b:86:5a:63:e2:32:80:47:29:ba:35 31:40:40: Certificate in PEM (Base-64) Encoded Format MT TBUECCAQUEAUIBAGIERORENTANBgkqhI I GOUOBAQUF ADAYMRYUF AYDVQQDEUOX [Nz Tu MuMzc-uIf A3MB4XDTAS MDYYOTAYNTEVOVO XD TEWND YyODAYNTEUOVOUGDEU MBQGALUEAXINITEYL j 12L JN3L) IuNzBCMAOGCSYGS Ib3 DQEBAQUA AUS AMEgCOQCS LiUy1 Qt ZoitfQVkoB£nQ1L2+AV 1g1Vr Qr145FpC+a182hg2+L1hLSSaD9yKogA£QS [VOTURzIZK3+P£2K443 gt AGMBAAGINZALNAAGALUADVER/ vQEAVICPDAPEGNUHREE ICDAGUSSFYXPHBIGAUAENER/ wQIMAYBAEC AQEUDOYIKOZIhveNAQEFEQADQQAT ISQzPFZAViNBYLOpGrS251CÉ£74SB/VaxIT£AQ8TiXRSYROF30GB4Aike ZhACEU Sr 155xBLNNNUvSOUNER --- END X509 CERTIFICATE--——— ri Password: Expo Cenficste On Export Carole win Private Hey The following table describes the labels in this screen. Table 186 Object > Certificate > My Certificates > Edit LABEL DESCRIPTION Name This field displays the identifying name of this certificate. You can use up to 31 alphanumeric and ;‘-1@#$%1&()_+[{},.=- characters. Certification Path This field displays for a certificate, not a certification request. Click the Refresh button to have this read-only text box display the hierarchy of certification authorities that validate the certificate (and the certificate itself). If the issuing certification authority is one that you have imported as a trusted certification authority, it may be the only certification authority in the list (along with the certificate itself). If the certificate is a self-signed certificate, the certificate itself is the only one in the list. The ZyWALL does not trust the certificate and displays “Not trusted” in this field if any certificate on the path has expired or been revoked. Refresh Click Refresh to display the certification path. Certificate These read-only fields display detailed information about the certificate. Information ZyWALL USG 1000 Users Guide 553

Chapter 40 Certificates

Table 186 Object > Certificate > My Certificates > Edit LABEL DESCRIPTION Type This field displays general information about the certificate. CA-signed means that a Certification Authority signed the certificate. Self-signed means that the certificate's owner signed the certificate (not a certification authority). “X.509" means that this certificate was created and signed according to the ITU-T X.509 recommendation that defines the formats for public-key certificates. Version This field displays the X.509 version number. “ Serial Number This field displays the certificate's identification number given by the certification authority or generated by the ZyWALL. Subject This field displays information that identifies the owner of the certificate, such as Common Name (CN), Organizational Unit (OU), Organization (O) and Country (C). Issuer This field displays identifying information about the certificate's issuing certification authority, such as Common Name, Organizational Unit, Organization and Country. With self-signed certificates, this is the same as the Subject Name field. “none” displays for a certification request. Signature Algorithm This field displays the type of algorithm that was used to sign the certificate. The ZyWALL uses rsa-pkcs1-sha1 (RSA public-private key encryption algorithm and the SHA1 hash algorithm). Some certification authorities may use rsa-pkcs1- md5 (RSA public-private key encryption algorithm and the MD5 hash algorithm). Valid From This field displays the date that the certificate becomes applicable. “none” displays for a certification request. Valid To This field displays the date that the certificate expires. The text displays in red and includes an Expired! message if the certificate has expired. “none” displays for a certification request. Key Algorithm This field displays the type of algorithm that was used to generate the certificate's key pair (the ZyWALL uses RSA encryption) and the length of the key set in bits (1024 bits for example). Subject Alternative Name This field displays the certificate owner's IP address (IP), domain name (DNS) or e-mail address (EMAIL). Key Usage This field displays for what functions the certificate's key can be used. For example, “DigitalSignature” means that the key can be used to sign certificates and “KeyEncipherment” means that the key can be used to encrypt text. Basic Constraint This field displays general information about the certificate. For example, Subject Type=CA means that this is a certification authority's certificate and “Path Length Constraint=1” means that there can only be one certification authority in the certificate's path. This field does not display for a certification request. MD5 Fingerprint This is the certificate's message digest that the ZyWALL calculated using the MD5 algorithm. SHA Fingerprint This is the certificate's message digest that the ZyWALL calculated using the SHAT algorithm. Certificate in PEM (Base-64) Encoded Format This read-only text box displays the certificate or certification request in Privacy Enhanced Mail (PEM) format. PEM uses 64 ASCII characters to convert the binary certificate into a printable form. You can copy and paste a certification request into a certification authority's web page, an e-mail that you send to the certification authority or a text editor and save the file on a management computer for later manual enrollment. You can copy and paste a certificate into an e-mail to send to friends or colleagues or you can copy and paste a certificate into a text editor and save the file on a management computer for later distribution (via floppy disk for example). ZyWALL USG 1000 Users Guide

Chapter 40 Certificates

Table 186 Object > Certificate > My Certificates > Edit LABEL DESCRIPTION Export This button displays for a certification request. Use this button to save a copy of the request without its private key. Click this button and then Save in the File Download screen. The Save As screen opens, browse to the location that you want to use and click Save. Export Certificate Use this button to save a copy of the certificate without its private key. Click this Only button and then Save in the File Download screen. The Save As screen opens, browse to the location that you want to use and click Save. Password If you want to export the certificate with its private key, create a password and type it here. Make sure you keep this password in a safe place. You will need to use it if you import the certificate to another device. Export Certificate Use this button to save a copy of the certificate with its private key. Type the with Private Key certificate's password and click this button. Click Save in the File Download screen. The Save As screen opens, browse to the location that you want to use and click Save. OK Click OK to save your changes back to the ZyWALL. You can only change the name. Cancel Click Cancel to quit and return to the My Certificates screen.

40.6.3 My Certificate Import Screen

Click Object > Certificate > My Certificates > Import to open the My Certificate Import screen. Follow the instructions in this screen to save an existing certificate to the ZyWALL. Æ You can import a certificate that matches a corresponding certification request that was generated by the ZyWALL. You can also import a certificate in PKCS#12 format, including the certificate’s public and private keys. The certificate you import replaces the corresponding request in the My Certificates screen. You must remove any spaces from the certificate’s filename before you can import it. Figure 406 Object > Certificate > My Certificates > Import Please specify the location of the certificate file to be imported, The certificate file must be in one of the following formats Binary X.509 PEM (Base-64) encoded X,509 Binary PKCS#7 PEM (Base-64) encoded PKCS#7 Binary PKCS#12 For my certificate importation to be successful, a certification request corresponding to the imported certificate must already exist on ZyWALL, After the importation, the certification request will automatically be deleted. File Path: Browse. | Password: (PKCS#12 only} [| ces ZyWALL USG 1000 Users Guide 555

Chapter 40 Certificates

The following table describes the labels in this screen. Table 187 Object > Certificate > My Certificates > Import LABEL DESCRIPTION File Path | Type in the location of the file you want to upload in this field or click Browse to find it. You cannot import a certificate with the same name as a certificate that is already in the ZyWALL. Browse Click Browse to find the certificate file you want to upload. Password | This field only applies when you import a binary PKCS#12 format file. Type the file's password that was created when the PKCS #12 file was exported. OK Click OK to save the certificate on the ZyWALL. Cancel Click Cancel to quit and return to the My Certificates screen.

40.7 Trusted Certificates Screen

Click Object > Certificate > Trusted Certificates to open the Trusted Certificates screen. This screen displays a summary list of certificates that you have set the ZyWALL to accept as trusted. The ZyWALL also accepts any valid certificate signed by a certificate on this list as being trustworthy; thus you do not need to import any certificate that is signed by one of these certificates.

OCSP (Online Certificate Status Protocol) allows an application or device to check whether a certificate is valid. With OCSP the ZyWALL checks the status of individual certificates instead of downloading a Certificate Revocation List (CRL). OCSP has two main advantages over a CRL. The first is real-time status information. The second is a reduction in network traffic since the ZyWALL only gets information on the certificates that it needs to verify, not a huge list. When the ZyWALL requests certificate status information, the OCSP server returns a “expired”, “current” or “unknown” response. Figure 407 Object > Certificate > Trusted Certificates Triste d Cort PKï storage Space in use [ on Trustad Certficatee setting ES RC ET 2 ent0GDLcent5é CU=ZHWALL 1960 Factors Defoulk Certificate CN=ZYWALL 1060 Foctary Defout Corffioats 2009-02-01 00:29:20 20221227 D:9E420 5 FM Jotf ere The following table describes the labels in this screen. Table 188 Object > Certificate > Trusted Certificates LABEL DESCRIPTION PKI Storage This bar displays the percentage of the ZyYWALL's PKI storage space that is Space in Use currently in use. When the storage space is almost full, you should consider deleting expired or unnecessary certificates before adding more certificates. # This field displays the certificate index number. The certificates are listed in alphabetical order. ZyWALL USG 1000 Users Guide

Chapter 40 Certificates

Table 188 Object > Certificate > Trusted Certificates (continued) LABEL DESCRIPTION Name This field displays the name used to identify this certificate. Subject This field displays identifying information about the certificate’s owner, such as CN (Common Name), OÙ (Organizational Unit or department), O (Organization or company) and C (Country). lt is recommended that each certificate have unique subject information. Issuer This field displays identifying information about the certificate's issuing certification authority, such as a common name, organizational unit or department, organization or company and country. With self-signed certificates, this is the same information as in the Subject field. Valid From This field displays the date that the certificate becomes applicable. Valid To This field displays the date that the certificate expires. The text displays in red and includes an Expired! message if the certificate has expired. (icons) Click the Edit icon to open a screen with an in-depth list of information about the certificate. The ZyWALL keeps all of your certificates unless you specifically delete them. Uploading a new firmware or default configuration file does not delete your certificates. Click the Delete icon to remove a certificate. À window displays asking you to confirm that you want to delete the certificates. Note that subsequent certificates move up by one when you take this action. Import Click Import to open a screen where you can save the certificate of a certification authority that you trust, from your computer to the ZyWALL. Refresh Click this button to display the current validity status of the certificates.

40.8 Trusted Certificates Edit Screen

Click Object > Certificate > Trusted Certificates and then a certificate’s Edit icon to open the Trusted Certificates Edit screen. Use this screen to view in-depth information about the certificate, change the certificate’s name and set whether or not you want the ZyWALL to check a certification authority’s list of revoked certificates before trusting a certificate issued by the certification authority. ZyWALL USG 1000 Users Guide 557

Chapter 40 Certificates

Ca Cancel The following table describes the labels in this screen. Table 189 Object > Certificate > Trusted Certificates > Edit LABEL DESCRIPTION name. You can use up to 31 alphanumeric and ;-1@#$%1&()_+[]{}",.=: characters. Name This field displays the identifying name of this certificate. You can change the Certification Path Click the Refresh button to have this read-only text box display the end entity's certificate and a list of certification authority certificates that shows the hierarchy of certification authorities that validate the end entity's certificate. If the issuing certification authority is one that you have imported as a trusted certificate, it may be the only certification authority in the list (along with the end entity's own certificate). The ZyWALL does not trust the end entity's certificate and displays “Not trusted” in this field if any certificate on the path has expired or been revoked.

Chapter 40 Certificates

Table 189 Object > Certificate > Trusted Certificates > Edit (continued) LABEL DESCRIPTION Refresh Click Refresh to display the certification path. Enable X.509v3 Select this check box to have the ZyWALL check incoming certificates that are CRL Distribution signed by this certificate against a Certificate Revocation List (CRL) or an OCSP Points and OCSP server. You also need to configure the OSCP or LDAP server details. checking OCSP Server Select this check box if the directory server uses OCSP (Online Certificate Status Protocol). URL Type the protocol, IP address and pathname of the OCSP server. ID The ZyWALL may need to authenticate itself in order to assess the OCSP server. Type the login name (up to 31 ASCII characters) from the entity maintaining the server (usually a certification authority). Password Type the password (up to 31 ASCII characters) from the entity maintaining the OCSP server (usually a certification authority). LDAP Server Select this check box if the directory server uses LDAP (Lightweight Directory Access Protocol). LDAP is a protocol over TCP that specifies how clients access directories of certificates and lists of revoked certificates. Address Type the IP address (in dotted decimal notation) of the directory server. Port Use this field to specify the LDAP server port number. You must use the same server port number that the directory server uses. 389 is the default server port number for LDAP. ID The ZyWALL may need to authenticate itself in order to assess the CRL directory server. Type the login name (up to 31 ASCII characters) from the entity maintaining the server (usually a certification authority). Password Type the password (up to 31 ASCII characters) from the entity maintaining the CRL directory server (usually a certification authority). Certificate These read-only fields display detailed information about the certificate. Information Type This field displays general information about the certificate. CA-signed means that a Certification Authority signed the certificate. Self-signed means that the certificate's owner signed the certificate (not a certification authority). X.509 means that this certificate was created and signed according to the ITU-T X.509 recommendation that defines the formats for public-key certificates. Version This field displays the X.509 version number. Serial Number This field displays the certificate's identification number given by the certification authority. Subject This field displays information that identifies the owner of the certificate, such as Common Name (CN), Organizational Unit (OU), Organization (O0) and Country (C). Issuer This field displays identifying information about the certificate's issuing certification authority, such as Common Name, Organizational Unit, Organization and Country. With self-signed certificates, this is the same information as in the Subject Name field. Signature Algorithm | This field displays the type of algorithm that was used to sign the certificate. Some certification authorities use rsa-pkcs1-sha1 (RSA public-private key encryption algorithm and the SHA1 hash algorithm). Other certification authorities may use rsa-pkcs1-md5 (RSA public-private key encryption algorithm and the MD5 hash algorithm). ZyWALL USG 1000 Users Guide 559

Chapter 40 Certificates

Table 189 Object > Certificate > Trusted Certificates > Edit (continued) LABEL DESCRIPTION Valid From This field displays the date that the certificate becomes applicable. The text displays in red and includes a Not Yet Valid! message if the certificate has not yet become applicable. Valid To This field displays the date that the certificate expires. The text displays in red and includes an Expiring! or Expired! message if the certificate is about to expire or has already expired. Key Algorithm This field displays the type of algorithm that was used to generate the certificate's key pair (the ZyWALL uses RSA encryption) and the length of the key set in bits (1024 bits for example). Subject Alternative Name This field displays the certificate's owner's IP address (IP), domain name (DNS) or e-mail address (EMAIL). Key Usage This field displays for what functions the certificate's key can be used. For example, “DigitalSignature” means that the key can be used to sign certificates and “KeyEncipherment” means that the key can be used to encrypt text. Basic Constraint This field displays general information about the certificate. For example, Subject Type=CA means that this is a certification authority's certificate and “Path Length Constraint=1” means that there can only be one certification authority in the certificate's path. MDS Fingerprint This is the certificate's message digest that the ZyWALL calculated using the MD5 algorithm. You can use this value to verify with the certification authority (over the phone for example) that this is actually their certificate. SHA Fingerprint This is the certificate's message digest that the ZyWALL calculated using the SHAT algorithm. You can use this value to verify with the certification authority (over the phone for example) that this is actually their certificate. Certificate in PEM (Base-64) Encoded Format This read-only text box displays the certificate or certification request in Privacy Enhanced Mail (PEM) format. PEM uses 64 ASCII characters to convert the binary certificate into a printable form. You can copy and paste the certificate into an e-mail to send to friends or colleagues or you can copy and paste the certificate into a text editor and save the file on a management computer for later distribution (via floppy disk for example). Export Certificate Click this button and then Save in the File Download screen. The Save As screen opens, browse to the location that you want to use and click Save.

Click OK to save your changes back to the ZyWALL. You can only change the name. Cancel Click Cancel to quit and return to the Trusted Certificates screen.

40.9 Trusted Certificates Import Screen

Click Object > Certificate > Trusted Certificates > Import to open the Trusted Certificates Import screen. Follow the instructions in this screen to save a trusted certificate to the ZyWALL. Æ You must remove any spaces from the certificate’s filename before you can import the certificate.

Chapter 40 Certificates

Figure 409 Object > Certificate > Trusted Certificates > Import Please specify the location of the certificate file to be imparted. The certificate file must be in one of the following formats. + Binary X.509 PEM (Base-64) encoded X.509 Binary PKCS#7 PEM (Base-64) encoded PKCS#7 File Path: Browse... Cancel The following table describes the labels in this screen. Table 190 Object > Certificate > Trusted Certificates > Import LABEL DESCRIPTION File Path Type in the location of the file you want to upload in this field or click Browse to find it. You cannot import a certificate with the same name as a certificate that is already in the ZyWALL. Browse Click Browse to find the certificate file you want to upload. OK Click OK to save the certificate on the ZyWALL. Cancel Click Cancel to quit and return to the previous screen. ZyWALL USG 1000 Users Guide

Chapter 40 Certificates

ISP Accounts Use ISP accounts to manage Internet Service Provider (ISP) account information for PPPOE/ PPTP interfaces. See Section 5.5 on page 122 for related information on these screens.

41.1 ISP Accounts Overview

An ISP account is a profile of settings for Internet access using PPPOE or PPTP. See Section

10.6 on page 210 for information about PPPoE/PPTP interfaces.

41.2 ISP Account Summary

This screen provides a summary of ISP accounts in the ZyWALL. To access this screen, click Object > ISP Account. Figure 410 Object > ISP Account Configuration Lprofienome | Protocol | Authentication type ES SunnyISP pppoe chap-pap hello SunnierlSP pppoe chap-pap there É ; The following table describes the labels in this screen. See the ISP Account Edit section below for more information as well. Table 191 Object > ISP Account LABEL DESCRIPTION Profile Name This field displays the profile name of the ISP account. This name is used to identify the ISP account. Protocol This field displays the protocol used by the ISP account. Authentication This field displays the authentication type used by the ISP account. Type ZyWALL USG 1000 Users Guide 563

Chapter 41 ISP Accounts

Table 191 Object > ISP Account (continued) LABEL DESCRIPTION User Name This field displays the user name of the ISP account. Add icon This column provides icons to add, edit, and remove ISP accounts. To add information about a new ISP account, click the Add icon at the top of the column. The ISP Account Edit screen appears. To edit information about an existing account, click the Edit icon next to the ISP account. The ISP Account Edit screen appears. To remove information about an existing account, click the Remove icon next to the ISP account. The web configurator confirms that you want to delete the account before doing so.

41.3 ISP Account Edit

The ISP Account Edit screen lets you add information about new accounts and edit information about existing accounts. To open this window, open the ISP Account screen. (See

Section 41.2 on page 563.) Then, click on an Add icon or Edit icon to open the ISP Account

Figure 411 Object > ISP Account > Edit Configuration Profile Name RE Protocol [ppce x] Authentication Type [cneprap x] User Name fesermame Password Be Retype to confirm COS Service Name EE (optional) Compression Con & off Idle timeout BP (seconds) Ex] Ji] The following table describes the labels in this screen. Table 192 Object > ISP Account > Edit LABEL DESCRIPTION Profile Name This field is read-only if you are editing an existing account. Type in the profile name of the ISP account. The profile name is used to refer to the ISP account. You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. Protocol This field is read-only if you are editing an existing account. Select the protocol used by the ISP account. Options are: pppoe - This ISP account uses the PPPOE protocol. pptp - This ISP account uses the PPTP protocol. ZyWALL USG 1000 Users Guide

Chapter 41 ISP Accounts

Table 192 Object > ISP Account > Edit (continued) LABEL DESCRIPTION Encryption This field is available if this ISP account uses the PPTP protocol. Use the drop- Method down list box to select the type of Microsoft Point-to-Point Encryption (MPPE). Options are: nomppe - This ISP account does not use MPPE. mppe-40 - This ISP account uses 40-bit MPPE. mppe-128 - This ISP account uses 128-bit MMPE. Authentication Use the drop-down list box to select an authentication protocol for outgoing calls. Type Options are: CHAP/PAP - Your ZyWALL accepts either CHAP or PAP when requested by this remote node. CHAP - Your ZyWALL accepts CHAP only. PAP - Your ZyWALL accepts PAP only. MSCHAP - Your ZyWALL accepts MSCHAP only. MSCHAP-V2 - Your ZyWALL accepts MSCHAP-V2 only. User Name Type the user name given to you by your ISP. Password Type the password associated with the user name above. The password can only consist of alphanumeric characters (A-Z, a-z, 0-9). This field can be blank. Retype to Type your password again to make sure that you have entered is correctly. Confirm Server IP If this ISP account uses the PPPOE protocol, this field is not displayed. If this ISP account uses the PPTP protocol, type the IP address of the PPTP server. Connection ID This field is available if this ISP account uses the PPTP protocol. Type your identification name for the PPTP server. This field can be blank. Service Name If this ISP account uses the PPPOE protocol, type the PPPOE service name to access. PPPOE uses the specified service name to identify and reach the PPPOE server. This field can be blank. If this ISP account uses the PPTP protocol, this field is not displayed. Compression Select On button to turn on stac compression, and select Off to turn off stac compression. Stac compression is a data compression technique capable of compressing data by a factor of about four. Idle Timeout This value specifies the number of seconds that must elapse without outbound traffic before the ZyWALL automatically disconnects from the PPPOE/PPTP server. This value must be an integer between 0 and 360. If this value is zero, this timeout is disabled. OK Click OK to save your changes back to the ZyWALL. If there are no errors, the program returns to the ISP Account screen. |f there are errors, a message box explains the error, and the program stays in the ISP Account Edit screen. Cancel Click Cancel to return to the ISP Account screen without creating the profile (if it is new) or saving any changes to the profile (if it already exists). ZyWALL USG 1000 Users Guide 565

Chapter 41 ISP Accounts

SSL Application This chapter describes how to configure SSL application objects for use in SSL VPN.

42.1 SSL Application Overview

Configure an SSL application object to specify a service and a corresponding IP address of the server on the local network. You can apply one or more SSL application objects in the VPN > SSL VPN screen for a user account/user group.

42.1.1 Application Types

The following lists the types of SSL applications you can configure on the ZyWALL. + Web-based A web-based application allows remote users to access an intranet site using standard web browsers. + File sharing Configure file sharing to allow users to access files on the intranet.

42.1.2 Remote User Screen Links

Available SSL application names are displayed as links in remote user screens. Depending on the application type, remote users can simply click the links or follow the steps in the pop-up dialog box to access.

42.2 SSL Application Configuration

The main SSL Application screen displays a list of the configured SSL application objects. Click Object > SSL Application in the navigation panel. Figure 412 Object > SSL Application tonfiguration

Chapter 42 SSL Application

The following table describes the labels in this screen. Table 193 Object > SSL Application LABEL DESCRIPTION # This field displays the index number. Name This field displays the name of the object. Address gs field displays the IP address/URL of the application server or the location of a file share. Type This field display the application type. Add icon This column provides icons to add, edit, and remove SSL application objects. To add an object, click the Add icon at the top of the column. To edit an object, click the Edit icon next to the object. To delete an object, click the Remove icon next to the object.

42.3 Creating/Editing an SSL Application

To create or edit an SSL application object, click the Add or Edit button in the SSL Application screen. There are two types of SSL applications: web-based and file sharing.

42.3.1 Web-based Application

A web-based application allows remote users to access an application via standard web

browsers. To configure a web-based application, click the Add or Edit button in the SSL Application screen and select Web Application in the Type field to display the configuration screen as shown. Figure 413 Object > SSL Application > Add/Edit: Web Application Object Type Name URL Entry Point Server Type Web Application F web Page Encryption [Web Appication New Preview (Optional) Web Server LK| cames ZyWALL USG 1000 Users Guide

Chapter 42 SSL Application

The following table describes the labels in this screen. Table 194 Object > SSL Application > Add/Edit: Web Application LABEL DESCRIPTION Object Type Select Web Application from the drop-down list box. Web Application Name Enter a descriptive name to identify this object. You can enter up to 31 characters (“O- 9", “a-z”, “A-Z”, “-" and “_”). No spaces are allowed. Note: If there is any space in the name, a warning screen displays When you click Apply. The ZyWALL will also automatically delete the space(s). URL Enter the fully qualified domain name (FQDN) or IP address of the application server. Note: You must enter the “http://” or “https://" prefix. Remote users are restricted to access only files in this directory. For example, if you enter “\remote\” in this field, emote users can only access files in the “remote” directory. If a link contains a file that is not within this domain, then remote users cannot access it. Preview Click Preview to access the URL you specified in a new IE web browser. Entry Point This field is optional. You only need to configure this field if you need to specify the name of the directory or file on the local server as the home page or home directory on the user screen. Server Type Specify the type of service for this SSL application. Select Web Server to allow access to the specified web site hosted on the local network. Select OWA (Outlook Web Access) to allow users to access e-mails, contacts, calenders via Microsoft Outlook-like interface using supported web browsers. The ZyWALL supports one OWA object. Web Page Encryption Select this option to prevent users from saving the web content.

Click Ok to save the changes and return to the main SSL Application Configuration screen. Cancel Click Cancel to discard the changes and return to the main SSL Application Configuration screen.

42.3.2 Example: Specifying a Web Site for Access

This example shows you how to create a web-based application for an internal web site. The address of the web site is http://info with web page encryption. 1 Click Object > SSL Application in the navigation panel. ® 1 B &w ND Click the Add button and select Web Application in the Type field. Enter a descriptive name in the Display Name field. For example, “CompanyIntranet”. In the Address field, enter “http://info”. In the Server Type field, select Web Server. Select Web Page Encryption to prevent users from saving the web content. ZyWALL USG 1000 Users Guide

Chapter 42 SSL Application

7 Click Apply to save the settings. The configuration screen should look similar to the following figure. Figure 414 Example: SSL Application: Specifying a Web Site for Access Object Type Fer Web Application Name Pas URL Fe Na Entry Point PF (optional) server Type Fes] IF web Page Encryption EE Eu

42.3.3 Configuring File Sharing

You can specify the name of a folder on a file server (Linux or Windows) which remote users can access. Remote users can access files using a standard web browser and files are displayed as links on the screen. To configure a file share, click the Add or Edit button in the SSL Application screen and select File Sharing in the Type field. The configuration screen displays as shown. Figure 415 Object > SSL Application > Add/Edit: File Sharing Object Te Fes File Sharing Name FieShareErampe Shared Path fumy-homeihare — Dpreview

The following table describes the labels in this screen. Table 195 Object > SSL Application > Add/Edit: Web Application LABEL DESCRIPTION Object Type Select File Sharing to create a file share application for VPN SSL. File Sharing Name Enter a descriptive name to identify this object. You can enter up to 31 characters (“O- 9”, ‘a-7”, “A-Z”, “and “_”).

Chapter 42 SSL Application

Table 195 Object > SSL Application > Add/Edit: Web Application LABEL DESCRIPTION Shared Path Specify the IP address, domain name or NetBlOS name (computer name) of the file server and the name of the share to which you want to allow user access. Enter the path in one of the following formats. \<IP address>\<share name>” “\<domain name>\<share name>” “\<computer name>\<share name>" For example, if you enter “\\my-server\Tmp”, this allows remote users to access all files and/or folders in the “\Tmp” share on the “my-server” computer. Preview Click Preview to display the file share in a new web browser. Ok Click Ok to save the changes and return to the main SSL Application Configuration screen. Cancel Click Cancel to discard the changes and return to the main SSL Application Configuration screen. paf You must then configure the shared folder on the file server for remote access. Refer to the document that comes with your file server. ZyWALL USG 1000 Users Guide 571

Chapter 42 SSL Application

System This chapter provides information on the general system screens. See Chapter 44 on page 587 for details on the system screens that control service access.

43.1 System Overview

The system screens can help you configure general ZyWALL information, the system time and the console port connection speed for a terminal emulation program. The screens also allow you to configure DNS settings and determine which services/protocols can access which ZyWALL zones (if any) from which computers.

À host name is the unique name by which a device is known on a network. Click System > Host Name to open the Host Name screen. Figure 416 System > Host Name General Setup System Name Imy-device (optional) Domain Name (optional) Aprly Reset The following table describes the labels in this screen. Table 196 System > Host Name LABEL DESCRIPTION General Settings System Name Choose a descriptive name to identify your ZyWALL device. This name can be up to 64 alphanumeric characters long. Spaces are not allowed, but dashes “-" are accepted. Domain Name Enter the domain name (if you know it) here. This name is propagated to DHCP clients connected to interfaces with the DHCP server enabled. This name can be up to 254 alphanumeric characters long. Spaces are not allowed, but dashes “-” are accepted. Apply Click Apply to save your changes back to the ZyWALL. Reset Click Reset to begin configuring this screen afresh. ZyWALL USG 1000 Users Guide 575

This section shows you how: 1 To manually set the ZyWALL date and time. 2 To get the ZyWALL date and time from a time server. For effective scheduling and logging, the ZyWALL system time must be accurate. The ZyWALL's Real Time Chip (RTC) keeps track of the time and date. There is also a software mechanism to set the time manually or get the current time and date from an external server. To change your ZyWALL's time based on your local time zone and date, click System > Date/Time. The screen displays as shown. Figure 417 System > Date and Time Current Time and Date Current Time 09:23:57 GMT+08:00 Current Date 2007-03-05 Time and Date Setup © Manual New Time (hhimmiss) New Date (yyyy-mm-dd) 200 & Get from Time Server Time Server Address* [.poolntp.org Synchronize Now “Optional. There is a pre-defined NTP time server list Time Zone Setup Time Zone T(GMT+08:00) Beïing, Hong Kong, Perth, Singapore, Taipei E| M Enable Daylight Saving Start Date E] of [envers EI at 2 Po End Date ET of [ana [ET at [12 | : [oo Offset Apply Reset The following table describes the labels in this screen. Table 197 System > Date and Time LABEL DESCRIPTION Current Time and Date Current Time This field displays the present time of your ZyWALL. Current Date This field displays the present date of your ZyWALL. Time and Date Setup ZyWALL USG 1000 Users Guide

Table 197 System > Date and Time (continued) LABEL DESCRIPTION Manual Select this radio button to enter the time and date manually. If you configure a new time and date, time zone and daylight saving at the same time, the time zone and daylight saving will affect the new time and date you entered. When you enter the time settings manually, the ZyWALL uses the new setting once you click Apply. New Time (hh-mm- | This field displays the last updated time from the time server or the last time ss) configured manually. When you set Time and Date Setup to Manual, enter the new time in this field and then click Apply. New Date This field displays the last updated date from the time server or the last date (yyyy-mm-dd) configured manually. When you set Time and Date Setup to Manual, enter the new date in this field and then click Apply. Get from Time Select this radio button to have the ZyWALL get the time and date from the time Server server you specify below. The ZyWALL requests time and date settings from the time server under the following circumstances. + Whenthe ZyWALL starts up. + When you click Apply or Synchronize Now in this screen. + __24-hour intervals after starting up. Time Server Enter the IP address or URL of your time server. Check with your ISP/network Address administrator if you are unsure of this information. Synchronize Now Click this button to have the ZyWALL get the time and date from a time server (see the Time Server Address field). This also saves your changes (except the daylight saving settings). Time Zone Setup Time Zone Choose the time zone of your location. This will set the time difference between your time zone and Greenwich Mean Time (GMT). Enable Daylight Daylight saving is a period from late spring to early fall when many countries set Saving their clocks ahead of normal local time by one hour to give more daytime light in the evening. Select this option if you use Daylight Saving Time. Start Date Configure the day and time when Daylight Saving Time starts if you selected Enable Daylight Saving. The at field uses the 24 hour format. Here are a couple of examples: Daylight Saving Time starts in most parts of the United States on the second Sunday of March. Each time zone in the United States starts using Daylight Saving Time at 2 A.M. local time. So in the United States you would select Second, Sunday, March and type 2 in the at field. Daylight Saving Time starts in the European Union on the last Sunday of March. All of the time zones in the European Union start using Daylight Saving Time at the same moment (1 A.M. GMT or UTC). So in the European Union you would select Last, Sunday, March. The time you type in the at field depends on your time zone. In Germany for instance, you would type 2 because Germany's time zone is one hour ahead of GMT or UTC (GMT+1). ZyWALL USG 1000 Users Guide 577

Table 197 System > Date and Time (continued) LABEL DESCRIPTION End Date Configure the day and time when Daylight Saving Time endbs if you selected Enable Daylight Saving. The at field uses the 24 hour format. Here are a couple of examples: Daylight Saving Time ends in the United States on the first Sunday of November. Each time zone in the United States stops using Daylight Saving Time at 2 A.M. local time. So in the United States you would select First, Sunday, November and type 2 in the at field. Daylight Saving Time ends in the European Union on the last Sunday of October. All of the time zones in the European Union stop using Daylight Saving Time at the same moment (1 A.M. GMT or UTC). So in the European Union you would select Last, Sunday, October. The time you type in the at field depends on your time zone. In Germany for instance, you would type 2 because Germany's time zone is one hour ahead of GMT or UTC (GMT+1). Offset Specify how much the clock changes when daylight saving begins and ends. Enter a number from 1 to 5.5 (by 0.5 increments). For example, if you set this field to 3.5, a log occurred at 6 P.M. in local official time will appear as if it had occurred at 10:30 P.M. Apply Click Apply to save your changes back to the ZyWALL. Reset Click Reset to begin configuring this screen afresh.

43.3.1 Pre-defined NTP Time Servers List

When you turn on the ZyWALL for the first time, the date and time start at 2003-01-01 00:00:00. The ZyWALL then attempts to synchronize with one of the following pre-defined list of Network Time Protocol (NTP) time servers. The ZyWALL continues to use the following pre-defined list of NTP time servers if you do not specify a time server or it cannot synchronize with the time server you specified. Table 198 Default Time Servers 0.pool.ntp.org 1.pool.ntp.org 2.pool.ntp.org When the ZyWALL uses the pre-defined list of NTP time servers, it randomly selects one server and tries to synchronize with it. If the synchronization fails, then the ZyWALL goes through the rest of the list in order from the first one tried until either it is successful or all the pre-defined NTP time servers have been tried.

Click the Synchronize Now button to get the time and date from the time server you specified in the Time Server Address field. When the Please Wait... screen appears, you may have to wait up to one minute. ZyWALL USG 1000 Users Guide

Figure 418 Synchronization in Process The Current Time and Current Date fields will display the appropriate settings if the synchronization is successful. Ifthe synchronization was not successful, a log displays in the View Log screen. Try reconfiguring the Date/Time screen. To manually set the ZyWALL date and time. Click System > Date/Time. Select Manual under Time and Date Setup. Enter the ZyWALL's time in the New Time field. Enter the ZyWALL's date in the New Date field. Under Time Zone Setup, select your Time Zone from the list. As an option you can select the Enable Daylight Saving check box to adjust the ZyWALL clock for daylight savings. 7 Click Apply. oO 1 À & ND = To get the ZyWALL date and time from a time server Click System > Date/Time. Select Get from Time Server under Time and Date Setup. Under Time Zone Setup, select your Time Zone from the list. As an option you can select the Enable Daylight Saving check box to adjust the ZyWALL clock for daylight savings. Under Time and Date Setup, enter a Time Server Address (Table 198 on page 578). Click Apply. 8 © ND =

This section shows you how to set the console port speed when you connect to the ZyWALL via the console port using a terminal emulation program. See Table 2 on page 55 for default console port settings. Click System > Console Speed to open the Console Speed screen. ZyWALL USG 1000 Users Guide 579

DNS (Domain Name System) is for mapping a domain name to its corresponding IP address and vice versa. The DNS server is extremely important because without it, you must know the IP address of a machine before you can access it.

43.5.1 DNS Server Address Assignment

The ZyWALL can get the DNS server address in the following ways. + The ISP tells you the DNS server addresses, usually in the form of an information sheet, when you sign up. If your ISP gives you DNS server addresses, manually enter them in the DNS server fields. +_If your ISP dynamically assigns the DNS server IP addresses (along with the ZyWALL'’s WAN IP address), set the DNS server fields to get the DNS server address from the ISP. + You can manually enter the IP addresses of other DNS servers.

Use the DNS screen to configure the ZyWALL to use a DNS server to resolve domain names for ZyWALL system features like VPN, DDNS and the time server. You can also configure the ZyWALL to accept or discard DNS queries. Use the Network > Interface screens to configure the DNS server information that the ZyWALL sends to the specified DHCP client devices.

43.5.3 Configuring DNS

Click System > DNS to change your ZyWALL’s DNS settings. 580 ZYWALL USG 1000 Users Guide

Figure 420 System > DNS Address/PTR Record WW. Xy2,c0m 1234 Domain Zone Forwarder abc.com.tw User-Defined 10.1.2.3 & & & oN 2 zyxel.com ge2{N/a) N/A Fan - L Default N/A N/A MX Record (for My FQDN) 2yxel.com.tw 2ymail.2yxel.com.tw Service Control Accept & & Ë oN The following table describes the labels in this screen. Table 200 System > DNS LABEL DESCRIPTION Address/PTR This record specifies the mapping of a fully qualified domain name (FQDN) to an IP Record address. An FQDN consists of a host and domain name. For example, www.zyxel.com.tw is a fully qualified domain name, where “www” is the host, “zyxel” is the third-level domain, “com” is the second-level domain, and “tw” is the top level domain. # This is the index number of the address/PTR record. FQDN This is a host's fully qualified domain name. IP Address This is the IP address of a host. Add icon Click the Add icon in the heading row to open a screen where you can add a new address/PTR record. Refer to Table 201 on page 583 for information on the fields. Click the Edit icon to go to the screen where you can edit the record. Click the Delete icon to remove an existing record. À window display asking you to confirm that you want to delete the record. Note that subsequent records move up by one when you take this action. Domain Zone This specifies a DNS server's IP address. The ZyWALL can query the DNS server Forwarder to resolve domain zones for features like VPN, DDNS and the time server. When the ZyWALL needs to resolve a domain zone, it checks it against the domain zone forwarder entries in the order that they appear in this list. # This is the index number of the domain zone forwarder record. The ordering of your rules is important as rules are applied in sequence. Domain Zone A domain zone is a fully qualified domain name without the host. For example, zyxel.com.tw is the domain zone for the www.zyxel.com.tw fully qualified domain name. A“ means all domain zones. The default record is not configurable. The ZyYWALL uses this default record if the domain zone that needs to be resolved does not match any of the other domain zone forwarder records. ZyWALL USG 1000 Users Guide 581

Table 200 System > DNS (continued) LABEL DESCRIPTION From This displays whether the DNS server IP address is assigned by the ISP dynamically through a specified interface or configured manually. DNS Server This is the IP address of a DNS server. This field displays N/A if you have the ZyWALL get a DNS server IP address from the ISP dynamically but the specified interface is not active. Add icon Click the Add icon in the heading row to open a screen where you can add a new domain zone forwarder record. Refer to Table 202 on page 584 for information on the fields. Click the Edit icon to go to the screen where you can edit the record. Click the Add icon in an entry to add a record below the current entry. Click the Delete icon to remove an existing record. À window display asking you to confirm that you want to delete the record. Note that subsequent records move up by one when you take this action. Click the Move to N icon to display a field to type a number for where you want to put that record and press [ENTER] to move the record to the number that you typed. MX Record (for A MX (Mail eXchange) record identifies a mail server that handles the mail for a My FQDN) particular domain. # This is the index number of the MX record. Domain Name This is the domain name where the mail is destined for. IP/FQDN This is the IP address or fully qualified domain name of a mail server that handles the mail for the domain specified in the field above. Add icon Click the Add icon in the heading row to open a screen where you can add a new MX record. Refer to Table 203 on page 585 for information on the fields. Click the Edit icon to go to the screen where you can edit the record. Click the Delete icon to remove an existing record. À window display asking you to confirm that you want to delete the record. Note that subsequent records move up by one when you take this action. Service Control This specifies from which computers and zones you can send DNS queries to the ZyWALL. # This the index number of the service control rule. The ordering of your rules is important as rules are applied in sequence. Zone This is the zone on the ZyWALL the user is allowed or denied to access. Address This is the object name of the IP address(es) with which the computer is allowed or denied to send DNS queries. Action This displays whether the ZyWALL accepts DNS queries from the computer with the IP address specified above through the specified zone (Accept) or discards them (Deny). Add icon Click the Add icon in the heading row to open a screen where you can add a new rule. Refer to Table 204 on page 586 for information on the fields. Click the Edit icon to go to the screen where you can edit the rule. Click the Add icon in an entry to add a rule below the current entry. Click the Delete icon to remove an existing rule. A window display asking you to confirm that you want to delete the rule. Note that subsequent rules move up by one when you take this action. Click the Move to N icon to display a field to type a number for where you want to put that rule and press [ENTER] to move the rule to the number that you typed.

An address record contains the mapping of a fully qualified domain name (FQDN) to an IP address. An FQDN consists of a host and domain name. For example, www.zyxel.com is a fully qualified domain name, where “www” is the host, “zyxel” is the second-level domain, and “com” is the top level domain. mail.myZyXEL.com.tw is also a FQDN, where “mail” is the host, “myZyXEL” is the third-level domain, “com” is the second-level domain, and “tw” is the top level domain. The ZyWALL allows you to configure address records about the ZyWALL itself or another device. This way you can keep a record of DNS names and addresses that people on your network may use frequently. If the ZyWALL receives a DNS query for an FQDN for which the ZyWALL has an address record, the ZyWALL can send the IP address in a DNS response without having to query a DNS name server.

À PTR (pointer) record is also called a reverse record or a reverse lookup record. It is a mapping of an IP address to a domain name.

43.5.6 Adding an Address/PTR Record

Click the Add icon in the Address/PTR Record table to add an address/PTR record. Figure 421 System > DNS > Address/PTR Record Edit Configuration FQDN 1P Address EKA] [fesesil The following table describes the labels in this screen. Table 201 System > DNS > Address/PTR Record Edit LABEL DESCRIPTION FQDN Type a fully qualified domain name (FQDN) of a server. An FQDN starts with a host name and continues all the way up to the top-level domain name. For example, www.zyxel.com.tw is a fully qualified domain name, where “www” is the host, “zyxel” is the third-level domain, “com” is the second-level domain, and “tw” is the top level domain. Underscores are not allowed. IP Address Enter the IP address of the host in dotted decimal notation. OK Click OK to save your customized settings and exit this screen. Cancel Click Cancel to exit this screen without saving ZyWALL USG 1000 Users Guide 583

À domain zone forwarder contains a DNS server”’s IP address. The ZyWALL can query the DNS server to resolve domain zones for features like VPN, DDNS and the time server. A domain zone is a fully qualified domain name without the host. For example, zyxel.com.tw is the domain zone for the www.zyxel.com.tw fully qualified domain name.

Click the Add icon in the Domain Zone Forwarder table to add a domain zone forwarder record. Figure 422 System > DNS > Domain Zone Forwarder Edit Configuration Domain Zone DNS Server & DNS Server(s) from 1SP eux x SncondlDNS Server [I Third DNS Server na n/a na € Public DNS Server € Private DNS Server EN El The following table describes the labels in this screen. Table 202 System > DNS > Domain Zone Forwarder Edit LABEL DESCRIPTION Domain Zone A domain zone is a fully qualified domain name without the host. For example, zyxel.com.tw is the domain zone for the www.zyxel.com.tw fully qualified domain name. For example, whenever the ZyWALL receives needs to resolve a zyxel.com.tw domain name, it can send a query to the recorded name server IP address. Enter * if all domain zones are served by the specified DNS server(s). DNS Server Select DNS Server(s) from ISP if your ISP dynamically assigns DNS server information. You also need to select an interface through which the ISP provides the DNS server IP address(es). The interface should be activated and set to be a DHCP client. The fields below display the (read-only) DNS server IP address(es) that the ISP assigns. N/A displays for any DNS server IP address fields for which the ISP does not assign an IP address. Select Public DNS Server if you have the IP address of a DNS server. Enter the DNS server's IP address in the field to the right. The ZyYWALL must be able to connect to the DNS server without using a VPN tunnel. The DNS server could be on the Internet or one of the ZyWALL's local networks. You cannot use 0.0.0.0. Select Private DNS Server if you have the IP address of a DNS server to which the ZyWALL connects through a VPN tunnel. Enter the DNS server's IP address in the field to the right. You cannot use 0.0.0.0. OK Click OK to save your customized settings and exit this screen. Cancel Click Cancel to exit this screen without saving ZyWALL USG 1000 Users Guide

A MX (Mail eXchange) record indicates which host is responsible for the mail for a particular domain, that is, controls where mail is sent for that domain. If you do not configure proper MX records for your domain or other domain, external e-mail from other mail servers will not be able to be delivered to your mail server and vice versa. Each host or domain can have only one MX record, that is, one domain is mapping to one host. Adding a MX Record Click the Add icon in the MX Record table to add a MX record. Figure 423 System > DNS > MX Record Edit Configuration Domain Name 1P Address/FQDN œK Cancel The following table describes the labels in this screen. Table 203 System > DNS > MX Record Edit LABEL DESCRIPTION Domain Name Enter the domain name where the mail is destined for. IP Address/FQDN | Enter the IP address or fully qualified domain name of a mail server that handles the mail for the domain specified in the field above. OK Click OK to save your customized settings and exit this screen. Cancel Click Cancel to exit this screen without saving DNS Service Control Click the Add icon in the Service Control table to add a service control rule. Figure 424 System > DNS > Service Control Rule Edit Service Control Address Object ALL g Zone ALL Action Accept Le CS Cancel ZyWALL USG 1000 Users Guide 585

The following table describes the labels in this screen. Table 204 System > DNS > Service Control Rule Edit LABEL DESCRIPTION Address Object Select ALL to allow or deny any computer to send DNS queries to the ZyWALL. Select a predefined address object to just allow or deny the computer with the IP address that you specified to send DNS queries to the ZyYWALL. Zone Select ALL to allow or prevent DNS queries through any zones. Select a predefined zone on which a DNS query to the ZyWALL is allowed or denied. Action Select Accept to have the ZyWALL allow the DNS queries from the specified computer. Select Deny to have the ZyWALL reject the DNS queries from the specified computer. OK Click OK to save your customized settings and exit this screen. Cancel Click Cancel to exit this screen without saving

Click System > Language to open the following screen. Use this screen to select a display language for the ZyWALL’s web configurator screens. Figure 425 System > Language General Setup Language Setting Engish x Apply Reset The following table describes the labels in this screen. Table 205 System > Language LABEL DESCRIPTION Language Setting Select a display language for the ZyWALL's web configurator screens. You also need to open a new browser session to display the screens in the new language. Apply Click Apply to save your changes back to the ZyWALL. Reset Click Reset to begin configuring this screen afresh. ZyWALL USG 1000 Users Guide

Service Control This chapter covers controlling access to the ZyWALL. See Chapter 43 on page 575 for the general system configuration screens.

44.1 Service Control Overview

Use this chapter to control which services can access the ZyWALL. The following figure shows secure and insecure management of the ZyWALL coming in from the WAN. HTTPS and SSH access are secure. HTTP, Telnet, and dial-in management access are not secure. Figure 426 Secure and Insecure Service Access From the WAN LAN WAN ne HTTP Se] NET ” Internet )

See Section 5.6.1 on page 123 for related information on these screens. To allow the ZyWALL to be accessed from a specified computer using a service, make sure you do not have a service control rule or to-ZyWALL firewall rule to block that traffic. See Section 19.2.1.2 on page 279 for more on To-ZyWALL firewall rules. To stop a service from accessing the ZyWALL, clear Enable in the corresponding service screen. ZyWALL USG 1000 Users Guide

Chapter 44 Service Control

441.1 Service Access Limitations

A service cannot be used to access the ZyWALL when: 1 You have disabled that service in the corresponding screen. 2 The allowed IP address (address object) in the Service Control table does not match the client IP address (the ZyWALL disallows the session). 3 The IP address (address object) in the Service Control table is not in the allowed zone or the action is set to Deny. 4 There is a firewall rule that blocks it.

44.1.2 System Timeout

There is a lease timeout for administrators. The ZyWALL automatically logs you out if the management session remains idle for longer than this timeout period. The management session does not time out when a statistics screen is polling. Each user is also forced to log in the ZyWALL for authentication again when the reauthentication time expires. You can change the timeout settings in the User/Group screens.

You can set the ZyWALL to use HTTP or HTTPS (HTTPS adds security) for web configurator sessions. Specify which zones allow web configurator access and from which IP address the access can come. HTTPS (HyperText Transfer Protocol over Secure Socket Layer, or HTTP over SSL) is a web protocol that encrypts and decrypts web pages. Secure Socket Layer (SSL) is an application- level protocol that enables secure transactions of data by ensuring confidentiality (an unauthorized party cannot read the transferred data), authentication (one party can identify the other party) and data integrity (you know if data has been changed). It relies upon certificates, public keys, and private keys (see Chapter 40 on page 545 for more information). HTTPS on the ZyWALL is used so that you can securely access the ZyWALL using the web configurator. The SSL protocol specifies that the HTTPS server (the ZyWALL) must always authenticate itself to the HTTPS client (the computer which requests the HTTPS connection with the ZyWALL), whereas the HTTPS client only should authenticate itself when the HTTPS server requires it to do so (select Authenticate Client Certificates in the WWW screen). Authenticate Client Certificates is optional and if selected means the HTTPS client must send the ZyWALL a certificate. You must apply for a certificate for the browser from a CA that is a trusted CA on the ZyWALL. Please refer to the following figure. 1 HTTPS connection requests from an SSL-aware web browser go to port 443 (by default) on the ZyWALL’s web server. 2 HTTP connection requests from a web browser go to port 80 (by default) on the ZyWALL'’s web server. ZyWALL USG 1000 Users Guide

Chapter 44 Service Control

HTTPS HTTP Æ If you disable HTTP in the WWW screen, then the ZyWALL blocks all HTTP connection attempts.

44.3 Configuring WWW

Click System > WWW to open the WWW screen. Use this screen to specify from which zones you can access the ZyWALL using HTTP or HTTPS. You can also specify which IP addresses the access can come from. paf Admin Service Control deals with management access (to the web configurator). User Service Control deals with user access to the ZyWALL (logging into SSL VPN for example). ZyWALL USG 1000 Users Guide 589

Chapter 44 Service Control

Figure 428 System > WWW HTTPS F Enable Server Port 1 ET 1 ET HTTP F enable Server Port 1 ALL 1 ALL Authentication T° authenticate Client Certificates Server Certificate F Redirect HTTP to HTTPS Admin Service Control User Service Control Admin Service Control User Service Control Client Authentication Method

(See Irusted CAs) detaut © au accept ÉÉTD ES ECS ALL Accept Fan BE — RS ES ALL Accept FO ALL Accept FN Den] [Resa] The following table describes the labels in this screen. Table 206 System > WWW LABEL DESCRIPTION HTTPS Enable Select the check box to allow or disallow the computer with the IP address that matches the IP address(es) in the Service Control table to access the ZyYWALL web configurator using secure HTTPSs connections. Server Port The HTTPS server listens on port 443 by default. If you change the HTTPS server port to a different number on the ZyWALL, for example 8443, then you must notify people who need to access the ZyWALL web configurator to use “https://ZyWALL IP Address:8443" as the URL. Authenticate Client Certificates Select Authenticate Client Certificates (optional) to require the SSL client to authenticate itself to the ZyWALL by sending the ZyWALL a certificate. To do that the SSL client must have a CA-signed certificate from a CA that has been imported as a trusted CA on the ZyWALL (see Section 44.5.5 on page 595 on importing certificates for details). Server Certificate Select a certificate the HTTPS server (the ZyWALL) uses to authenticate itself to the HTTPS client. You must have certificates already configured in the My Certificates screen. Redirect HTTP to HTTPS To allow only secure web configurator access, select this to redirect all HTTP connection requests to the HTTPS server.

Chapter 44 Service Control

Table 206 System > WWW (continued) LABEL DESCRIPTION Admin/User Admin Service Control specifies from which zones an administrator can use Service Control | HTTPS to manage the ZyWALL (using the web configurator). You can also specify the IP addresses from which the administrators can manage the ZyWALL. User Service Control specifies from which zones a user can use HTTPS to log into the ZyWALL (to log into SSL VPN for example). You can also specify the IP addresses from which the users can access the ZyWALL. # This is the index number of the service control rule. Zone This is the zone on the ZyWALL the user is allowed or denied to access. Address This is the object name of the IP address(es) with which the computer is allowed or denied to access. Action This displays whether the computer with the IP address specified above can access the ZyWALL zone(s) configured in the Zone field (Accept) or not (Deny). Add icon Click the Add icon in the heading row to open a screen where you can add a new rule. Refer to Table 207 on page 592 for information on the fields. Click the Edit icon to go to the screen where you can edit the rule. Click the Add icon in an entry to add a rule below the current entry. Click the Delete icon to remove an existing rule. À window display asking you to confirm that you want to delete the rule. Note that subsequent rules move up by one when you take this action. Click the Move to N icon to display a field to type a number for where you want to put that rule and press [ENTER] to move the rule to the number that you typed. HTTP Enable Select the check box to allow or disallow the computer with the IP address that matches the IP address(es) in the Service Control table to access the ZyYWALL web configurator using HTTP connections. Server Port You may change the server port number for a service if needed, however you must use the same port number in order to use that service to access the ZyWALL. Admin/User Admin Service Control specifies from which zones an administrator can use HTTP Service Control | to manage the ZyWALL (using the web configurator). You can also specify the IP addresses from which the administrators can manage the ZyWALL. User Service Control specifies from which zones a user can use HTTP to log into the ZyWALL (to log into SSL VPN for example). You can also specify the IP addresses from which the users can access the ZyWALL. # This is the index number of the service control rule. Zone This is the zone on the ZyWALL the user is allowed or denied to access. Address This is the object name of the IP address(es) with which the computer is allowed or denied to access. Action This displays whether the computer with the IP address specified above can access the ZyWALL zone(s) configured in the Zone field (Accept) or not (Deny). Add icon Click the Add icon in the heading row to open a screen where you can add a new rule. Refer to Table 207 on page 592 for information on the fields. Click the Edit icon to go to the screen where you can edit the rule. Click the Add icon in an entry to add a rule below the current entry. Click the Delete icon to remove an existing rule. À window display asking you to confirm that you want to delete the rule. Note that subsequent rules move up by one when you take this action. Click the Move to N icon to display a field to type a number for where you want to put that rule and press [ENTER] to move the rule to the number that you typed. Authentication ZyWALL USG 1000 Users Guide 591

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Table 206 System > WWW (continued) LABEL DESCRIPTION Client Select a method the HTTPS or HTTP server uses to authenticate a client. suenication You must have configured the authentication methods in the Auth. method screen. letho Apply Click Apply to save your changes back to the ZyWALL. Reset Click Reset to begin configuring this screen afresh.

44.4 Service Control Rules

Click Add or Edit in the Service Control table in a WWW, SSH, Telnet, FTP or SNMP screen to add a service control rule. Figure 429 System > Service Control Rule Edit Address Object Zone Action Admin Service Control ok Cancel The following table describes the labels in this screen. Table 207 Edit Service Control Rule LABEL DESCRIPTION Address Object Select ALL to allow or deny any computer to communicate with the ZyWALL using this service. Select a predefined address object to just allow or deny the computer with the IP address that you specified to access the ZyWALL using this service. Zone Select ALL to allow or prevent any ZyWALL zones from being accessed using this service. Select a predefined ZyWALL zone on which a incoming service is allowed or denied. Action Select Accept to allow the user to access the ZyWALL from the specified computers. Select Deny to block the user's access to the ZyWALL from the specified computers.

Click OK to save your customized settings and exit this screen. Cancel Click Cancel to exit this screen without saving

If you haven’t changed the default HTTPS port on the ZyWALL, then in your browser enter “https://ZyWALL IP Address/” as the web site address where “ZyWALL IP Address” is the IP address or domain name of the ZyWALL you wish to access.

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44.5.1 Internet Explorer Warning Messages

When you attempt to access the ZyWALL HTTPS server, a Windows dialog box pops up asking if you trust the server certificate. Click View Certificate if you want to verify that the certificate is from the ZyWALL. You see the following Security Alert screen in Internet Explorer. Select Yes to proceed to the web configurator login screen; if you select No, then web configurator access is blocked. Figure 430 Security Alert Dialog Box (Internet Explorer) ETES Information you exchange with this site cannot be viewed or changed by others. However, there is a problem with the sites secuily certificate. The security certlicate wes issued by à company you have not chasen to trust. View the certificate ta determine whether you ment a trust the certfying author @ The security certcate dete is valid 45 The name on the security certificate is invalid or does not match the name of the site Do you want ta proceed? View Cetficate |

44.5.2 Netscape Navigator Warning Messages

When you attempt to access the ZyWALL HTTPS server, a Website Certified by an Unknown Authority screen pops up asking if you trust the server certificate. Click Examine Certificate if you want to verify that the certificate is from the ZyWALL. If Accept this certificate temporarily for this session is selected, then click OK to continue in Netscape. Select Accept this certificate permanently to import the ZyWALL'S certificate into the SSL client. ZyWALL USG 1000 Users Guide 593

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44.5.3 Avoiding Browser Warning Messages

Figure 431 Security Certificate 1 (Netscape) À Unable to very the identity of ZyWALL_Factory_Default_ Certificate as a trusted site. Possible reasons for this error: - Your browser does not recognize the Certificate Authority that issued the site's certificate. - The site's certificate is incomplete due to à server misconfiguration. - You are connected to a site pretending to be ZyWALL_Factory_Defaul_ Certificate, possbly to obtain your confidential information. Please notify the site's webmaster about this problem. Before accepting this certificate, you should examine this site's certificate carefully. Are you Wiling to ta accept this certificate for the purpose of identifying the web site ZYWALL_Factory_Default_Certiicate? (T° Accept this certificate permanentiy °° Accept this certificate temporarily For this session Do not accept this certificate and do not connect to this web site Lo] _ cance Help Figure 432 Security Certificate 2 (Netscape) Youhave attempted to establsh a connection with "172,23,19,224", However, the security certificate presented belongs to "2yWALL_Factory_Defaul_Certiicate”. I is possible, though unikely, thaf someone may be trying ta ntercept your communication with this web site. If you suspect the certificate shoun does not belong to "172.23.19.224", please cancel the connection and notify the site administrator. View Certificate Lee] _ cenee He

The following describes the main reasons that your browser displays warnings about the ZyWALL'’s HTTPS server certificate and what you can do to avoid seeing the warnings. + Theissuing certificate authority of the ZyWALL’s HTTPS server certificate is not one of the browser’s trusted certificate authorities. The issuing certificate authority of the ZyWALL's factory default certificate is the ZyWALL itself since the certificate is a self- signed certificate. + For the browser to trust a self-signed certificate, import the self-signed certificate into your operating system as a trusted certificate. + To have the browser trust the certificates issued by a certificate authority, import the certificate authority’s certificate into your operating system as a trusted certificate. Refer to Appendix E on page 713for details. ZyWALL USG 1000 Users Guide

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After you accept the certificate, the ZyWALL login screen appears. The lock displayed in the bottom of the browser status bar denotes a secure connection. Figure 433 Login Screen (Internet Explorer) Enter User Name/Password and click to login. fEnone

44.5.5 Enrolling and Importing SSL Client Certificates

The SSL client needs a certificate if Authenticate Client Certificates is selected on the ZyWALL. You must have imported at least one trusted CA to the ZyWALL in order for the Authenticate Client Certificates to be active (see the Certificates chapter for details). Apply for a certificate from a Certification Authority (CA) that is trusted by the ZyWALL (see the ZyWALL’s Trusted CA web configurator screen). Figure 434 ZyWALL Trusted CA Screen PKI Storage Space in Use En © * Trusted Certificates Satting EC CE 1 2W1050.cer456 CH=ZYWALL_Factary_Default_Certifcate CN=ZyWALL_factory_Defaut_Certificate 2003-01-01 00:38:30 2022-12-27 00:38:30 Bd

The CA sends you a package containing the CA's trusted certificate(s), your personal certificate(s) and a password to install the personal certificate(s).

44.5.5.1 Installing the CA's Certificate

1 Double click the CA's trusted certificate to produce a screen similar to the one shown next. ZyWALL USG 1000 Users Guide 595

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44.5.5.2 Installing Your Personal Certificate(s)

Figure 435 CA Certificate Example General | Detais | Certification Path | 21xl Certificate Information This certificate is intended to: +Ensures the identity of a remote computer +Proves your identity to à remote computer +Protects e-mail messages +Ensures software came from software publisher «Protects software from alteration after publication +Alows data to be signed with the current time Issuedto: CSO-CA Issued by: CSO-CA Valid from 8/30/2003 to 8/30/2005 2 Click Install Certificate and follow the wizard as shown earlier in this appendix. You need a password in advance. The CA may issue the password or you may have to specify it during the enrollment. Double-click the personal certificate given to you by the CA to produce a screen similar to the one shown next 1 Click Next to begin the wizard. Figure 436 Personal Certificate Import Wizard 1 Certificate Import Wizard Welcome to the Certificate Import Wizard ‘This wizard helps you copy certficates, certificate trust lsts, and certficate revocation ksts from your disk to a certficate store. Lt rer he rer sd is confirmation of your identity and contains information SR Dot data Or to estabRSh secure nebnatk connections. À certificate store is the system area where certficates are kept. ‘To continue, cick Next. DE> ] _ coca

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2 The file name and path of the certificate you double-clicked should automatically appear in the File name text box. Click Browse if you wish to import a different certificate. Figure 437 Personal Certificate Import Wizard 2 File to Import ‘Specify the file you want to import.

Eie name: Note: More than one certificate can be stored in a sngle fl in the oloing formats: Personal Information Exchange- PKCS #12 (.PFX,.P12) Cryptographic Message Syntax Standard- PKCS #7 Certificates (.P78) Microsoft Serialzed Certificate Store (:5ST) co [es] _ ones 3 Enter the password given to you by the CA. Figure 438 Personal Certificate Import Wizard 3 Password ‘To maintain security, the private key was protected with a password. Type the password for the private key. Password:

1 Ensble strong private key protection, You wi be prompted every time the private key is used by an appkcation if you enable thès option. 1 Markthe private key as exportable co [ue] _ ones 4 Have the wizard determine where the certificate should be saved on your computer or select Place all certificates in the following store and choose a different location. ZyWALL USG 1000 Users Guide 597

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Figure 439 Personal Certificate Import Wizard 4 Éertiicote Import word x] Certificate Store Certificate stores are system areas where certficates are kept. Windows can automatically select a certificate store, or you can specify a location For © JAytomatically select the certificate store based on the type of certificate) ° Blace al certficates in the following store

Completing the Certificate Import Wizard You have successfully completed the Certificate Import wizard, You have specified the following settings: Certificate ore Selected Automaticaly determined by Content PFX Fle Name DIProjects_2003-10\CPE21cp 6 You should see the following screen when the certificate is correctly installed on your computer. Figure 441 Personal Certificate Import Wizard 6 [Ce: te Import WizaF ET | G) The import was successful.

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44.5.6 Using a Certificate When Accessing the ZyWALL Example

Use the following procedure to access the ZyWALL via HTTPS. 1 Enter ‘https:/ZyWALL IP Address/ in your browser’s web address field. Figure 442 Access the ZyWALL Via HTTPS 4 about:blank - Microsoft Internet Explorer | Ele Edit Vew Favorites Too Hep Less - + - © © A] Ash Gros Gheoy [Br S m AG «| l'Address fe ntps://192.168.1.1 2 When Authenticate Client Certificates is selected on the ZyWALL, the following screen asks you to select a personal certificate to send to the ZyWALL. This screen displays even if you only have a single certificate as in the example. Figure 443 SSL Client Authentication [Client Authentication ?1 xl Idenification The Web site you want to view requests identification. | Select he certficate ta use when connecting. 3 You next see the web configurator login screen. Figure 444 Secure Web Configurator Login Screen ZyWALL USG 1000 Users Guide

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You can use SSH (Secure SHell) to securely access the ZyWALL’s command line interface. Specify which zones allow SSH access and from which IP address the access can come. SSH is a secure communication protocol that combines authentication and data encryption to provide secure encrypted communication between two hosts over an unsecured network. In the following figure, computer A on the Internet uses SSH to securely connect to the WAN port of the ZyWALL for a management session. Figure 445 SSH Communication Over the WAN Example Internet

The following figure is an example of how a secure connection is established between two remote hosts using SSH v1. Figure 446 How SSH v1 Works Example

Internet D D — Encryption method to use Password / User name

1 Host Identification The SSH client sends a connection request to the SSH server. The server identifies itself with a host key. The client encrypts a randomly generated session key with the host key and server key and sends the result back to the server. ZyWALL USG 1000 Users Guide

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The client automatically saves any new server public keys. In subsequent connections, the server public key is checked against the saved version on the client computer. 2 Encryption Method Once the identification is verified, both the client and server must agree on the type of encryption method to use. 3 Authentication and Data Transmission Afier the identification is verified and data encryption activated, a secure tunnel is established between the client and the server. The client then sends its authentication information (user name and password) to the server to log in to the server.

44.6.2 SSH Implementation on the ZyWALL

Your ZyWALL supports SSH versions 1 and 2 using RSA authentication and four encryption methods (AES, 3DES, Archfour and Blowfish). The SSH server is implemented on the ZyWALL for management using port 22 (by default).

44.6.3 Requirements for Using SSH

You must install an SSH client program on a client computer (Windows or Linux operating system) that is used to connect to the ZyWALL over SSH.

44.6.4 Configuring SSH

Click System > SSH to change your ZyWALL's Secure Shell settings. Use this screen to specify from which zones SSH can be used to manage the ZyWALL. You can also specify from which IP addresses the access can come. Æ It is recommended that you disable Telnet and FTP when you configure SSH for secure connections. Figure 447 System > SSH SSH F Ensble M Version 1 Server Port (22 Server Certificate defaut #] (See My Certificates) Service Control 1 ALL ALL Accept # & &N Apply Reset ZyWALL USG 1000 Users Guide 601

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The following table describes the labels in this screen. Table 208 System > SSH LABEL DESCRIPTION Enable Select the check box to allow or disallow the computer with the IP address that matches the IP address(es) in the Service Control table to access the ZyWALL CLI using this service. Version 1 Select the check box to have the ZyWALL use both SSH version 1 and version 2 protocols. If you clear the check box, the ZyWALL uses only SSH version 2 protocol. Server Port You may change the server port number for a service if needed, however you must use the same port number in order to use that service for remote management. Server Select the certificate whose corresponding private key is to be used to identify the Certificate ZyWALL for SSH connections. You must have certificates already configured in the My Certificates screen (Click My Certificates and see Chapter 40 on page 545 for details). Service Control This specifies from which computers you can access which ZyWALL zones.

This the index number of the service control rule. Zone This is the zone on the ZyWALL the user is allowed or denied to access. Address This is the object name of the IP address(es) with which the computer is allowed or denied to access. Action This displays whether the computer with the IP address specified above can access the ZyWALL zone(s) configured in the Zone field (Accept) or not (Deny). Add icon Click the Add icon in the heading row to open a screen where you can add a new rule. Refer to Table 207 on page 592 for information on the fields. Click the Edit icon to go to the screen where you can edit the rule. Click the Add icon in an entry to add a rule below the current entry. Click the Delete icon to remove an existing rule. À window display asking you to confirm that you want to delete the rule. Note that subsequent rules move up by one when you take this action. Click the Move to N icon to display a field to type a number for where you want to put that rule and press [ENTER] to move the rule to the number that you typed. Apply Click Apply to save your changes back to the ZyWALL. Reset Click Reset to begin configuring this screen afresh.

44.7 Secure Telnet Using SSH Examples

This section shows two examples using a command interface and a graphical interface SSH client program to remotely access the ZyWALL. The configuration and connection steps are similar for most SSH client programs. Refer to your SSH client program user’s guide.

44.7.1 Example 1: Microsoft Windows

This section describes how to access the ZyWALL using the Secure Shell Client program.

1 Launch the SSH client and specify the connection information (IP address, port number) for the ZyWALL. 2 Configure the SSH client to accept connection using SSH version 1. 3 A window displays prompting you to store the host key in you computer. Click Yes to continue. ZyWALL USG 1000 Users Guide

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Figure 448 SSH Example 1: Store Host Key Identification x! LZ] You are connecting to the host "192 168.1.1" for the first time. The host has provided you is identification, à host public key. The lingerprint of the host public key is: CN “evac-bycorkubyz-dpahtavutfyduz kazuk-goler-cavomhifot-sexon" You can save the host key to the local database by clicking Yes. You can continue without saving the host key by clicking No. You can also cancel the connection by clicking Cancel Do you want to save the new host key to the local database? | cms |_w | Enter the password to log in to the ZyWALL. The CLI screen displays next.

44.7.2 Example 2: Linux

This section describes how to access the ZyWALL using the OpenSSH client program that comes with most Linux distributions. 1 Test whether the SSH service is available on the ZyWALL. Enter “telnet 192.168.1.1 22” at a terminal prompt and press [ENTER]. The computer attempts to connect to port 22 on the ZyWALL (using the default IP address of

A message displays indicating the SSH protocol version supported by the ZyWALL. Figure 449 SSH Example 2: Test $ telnet 192.168.1.1 22 Trying 192.168.1.1... Connected to 192.168.1.1. Escape character is ‘]J'. SSH-1.5-1.0.0 2 Enter“ssh -1 192.168.1.1°. This command forces your computer to connect to the ZyWALL using SSH version 1. If this is the first time you are connecting to the ZyWALL using SSH, a message displays prompting you to save the host information of the ZyWALL. Type “yes” and press [ENTER]. Then enter the password to log in to the ZyWALL. Figure 450 SSH Example 2: Login $ ssh -1 192.168.1.1 The authenticity of host '192.168.1.1 (192.168.1.1)' can't be established. RSALl key fingerprint is 21:6c:07:25:7e:f4:75:80:ec:af:bd:d4:3d:80:53:d1. Are you sure you want to continue connecting (yes/no)? yes

Warning: Permanently added "192.168.1.1' (RSAl) to the list of known hosts.

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You can use Telnet to access the ZyWALL'’s command line interface. Specify which zones allow Telnet access and from which IP address the access can come.

Click System > TELNET to configure your ZyWALL for remote Telnet access. Use this screen to specify from which zones Telnet can be used to manage the ZyWALL. You can also specify from which IP addresses the access can come. Figure 451 System > Telnet TELNET F Ensble Server Port Service Control Ds Le ses | sc | = 1 ALL ALL

Accept FŒN Doi] [Esa The following table describes the labels in this screen. Table 209 System > Telnet LABEL DESCRIPTION Enable Select the check box to allow or disallow the computer with the IP address that matches the IP address(es) in the Service Control table to access the ZyYWALL CLI using this service. Server Port You may change the server port number for a service if needed, however you must use the same port number in order to use that service for remote management. Service Control This specifies from which computers you can access which ZyWALL zones. # This the index number of the service control rule. Zone This is the zone on the ZyWALL the user is allowed or denied to access. Address This is the object name of the IP address(es) with which the computer is allowed or denied to access. Action This displays whether the computer with the IP address specified above can access the ZyWALL zone(s) configured in the Zone field (Accept) or not (Deny). Add icon Click the Add icon in the heading row to open a screen where you can add a new rule. Refer to Table 207 on page 592 for information on the fields. Click the Edit icon to go to the screen where you can edit the rule. Click the Add icon in an entry to add a rule below the current entry. Click the Delete icon to remove an existing rule. À window display asking you to confirm that you want to delete the rule. Note that subsequent rules move up by one when you take this action. Click the Move to N icon to display a field to type a number for where you want to put that rule and press [ENTER] to move the rule to the number that you typed. ZyWALL USG 1000 Users Guide

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Table 209 System > Telnet (continued) LABEL DESCRIPTION Apply Click Apply to save your changes back to the ZyWALL. Reset Click Reset to begin configuring this screen afresh. 449 Configuring FTP You can upload and download the ZyWALL'Ss firmware and configuration files using FTP. To use this feature, your computer must have an FTP client. Please see Chapter 45 on page 615 for more information about firmware and configuration files. To change your ZyWALL’s FTP settings, click System > FTP tab. The screen appears as shown. Use this screen to specify from which zones FTP can be used to access the ZyWALL. You can also specify from which IP addresses the access can come. Figure 452 System > FTP FTP M Enable M TLS required Server Port Pr Server Certificate defaut E Service Control 1 AL ALL Accept FN apply Reset The following table describes the labels in this screen. Table 210 System > FTP LABEL DESCRIPTION Enable Select the check box to allow or disallow the computer with the IP address that matches the IP address(es) in the Service Control table to access the ZyWALL using this service. TLS required Select the check box to use FTP over TLS (Transport Layer Security) to encrypt communication. This implements TLS as a security mechanism to secure FTP clients and/or servers. Server Port You may change the server port number for a service if needed, however you must use the same port number in order to use that service for remote management. Server Select the certificate whose corresponding private key is to be used to identify the Certificate ZyWALL for FTP connections. You must have certificates already configured in the My Certificates screen (Click My Certificates and see Chapter 40 on page 545 for details). Service Control | This specifies from which computers you can access which ZyWALL zones. # This the index number of the service control rule. Zone This is the zone on the ZyWALL the user is allowed or denied to access. ZyWALL USG 1000 Users Guide 605

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Table 210 System > FTP (continued) LABEL DESCRIPTION Address This is the object name of the IP address(es) with which the computer is allowed or denied to access. Action This displays whether the computer with the IP address specified above can access the ZyWALL zone(s) configured in the Zone field (Accept) or not (Deny). Add icon Click the Add icon in the heading row to open a screen where you can add a new rule. Refer to Table 207 on page 592 for information on the fields. Click the Edit icon to go to the screen where you can edit the rule. Click the Add icon in an entry to add a rule below the current entry. Click the Delete icon to remove an existing rule. À window display asking you to confirm that you want to delete the rule. Note that subsequent rules move up by one when you take this action. Click the Move to N icon to display a field to type a number for where you want to put that rule and press [ENTER] to move the rule to the number that you typed. Apply Click Apply to save your changes back to the ZyWALL. Reset Click Reset to begin configuring this screen afresh.

Simple Network Management Protocol is a protocol used for exchanging management information between network devices. Your ZyWALL supports SNMP agent functionality, which allows a manager station to manage and monitor the ZyWALL through the network. The ZyWALL supports SNMP version one (SNMPv1) and version two (SNMPv2c). The next figure illustrates an SNMP management operation. Figure 453 SNMP Management Model MANAGER SNMP w Y

Managed Device Managed Device Managed Device An SNMP managed network consists of two main types of component: agents and a manager.

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An agent is a management software module that resides in a managed device (the ZyWALL). An agent translates the local management information from the managed device into a form compatible with SNMP. The manager is the console through which network administrators perform network management functions. It executes applications that control and monitor managed devices. The managed devices contain object variables/managed objects that define each piece of information to be collected about a device. Examples of variables include such as number of packets received, node port status etc. A Management Information Base (MIB) is a collection of managed objects. SNMP allows a manager and agents to communicate for the purpose of accessing these objects. SNMP itself is a simple request/response protocol based on the manager/agent model. The manager issues a request and the agent returns responses using the following protocol operations: + Get - Allows the manager to retrieve an object variable from the agent. + _GetNext - Allows the manager to retrieve the next object variable from a table or list within an agent. In SNMPv1, when a manager wants to retrieve all elements of a table from an agent, it initiates a Get operation, followed by a series of GetNext operations. + Set - Allows the manager to set values for object variables within an agent. + _Trap - Used by the agent to inform the manager of some events. Supported MIBs The ZyWALL supports MIB II that is defined in RFC-1213 and RFC-1215. The ZyWALL also supports private MIBs (zywall.mib and zyxel-zywall-ZLD-Common.mib) to collect information about CPU and memory usage and VPN total throughput. The focus of the MIBs is to let administrators collect statistical data and monitor status and performance. You can download the ZyWALL’s MIBs from www.zyxel.com. SNMP Traps The ZyWALL will send traps to the SNMP manager when any one of the following events occurs. Table 211 SNMP Traps

OBJECT LABEL OBJECT ID DESCRIPTION

Cold Start 1.3.6.1.6.3.1.1.5.1 | This trap is sent when the ZyWALL is turned on or an agent restarts. linkDown 1.3.6.1.6.3.1.1.5.3 | This trap is sent when the Ethernet link is down. linkUp 1.3.6.1.6.3.1.1.5.4 | This trap is sent when the Ethernet link is up. authenticationFailure | 1.3.6.1.6.3.1.1.5.5 | This trap is sent when an SNMP request comes from non-authenticated hosts. ZyWALL USG 1000 Users Guide 607

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44.10.3 Configuring SNMP

To change your ZyWALL’s SNMP settings, click System > SNMP tab. The screen appears as shown. Use this screen to configure your SNMP settings, including from which zones SNMP can be used to access the ZyWALL. You can also specify from which IP addresses the access

can come. Figure 454 System > SNMP SNMP Configuration F Enable Server Port fret Get Community funic Set Community Private Trapi Community (optional) Destination FT (optional) Service Control RS ES ES NS CS 1 ALL ALL Accept # @ &èN Law] [Rest] The following table describes the labels in this screen. Table 212 System > SNMP LABEL DESCRIPTION Enable Select the check box to allow or disallow the computer with the IP address that matches the IP address(es) in the Service Control table to access the ZyYWALL using this service. Server Port You may change the server port number for a service if needed, however you must use the same port number in order to use that service for remote management. Get Community Enter the Get Community, which is the password for the incoming Get and GetNext requests from the management station. The default is public and allows all requests. Set Community Enter the Set community, which is the password for incoming Set requests from the management station. The default is private and allows all requests. Trap Community Type the trap community, which is the password sent with each trap to the SNMP manager. The default is public and allows all requests. Destination Type the IP address of the station to send your SNMP traps to. Service Control This specifies from which computers you can access which ZyWALL zones. # This the index number of the service control rule. Zone This is the zone on the ZyWALL the user is allowed or denied to access. Address This is the object name of the IP address(es) with which the computer is allowed or denied to access. Action This displays whether the computer with the IP address specified above can access the ZyWALL zone(s) configured in the Zone field (Accept) or not (Deny). ZyWALL USG 1000 Users Guide

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Table 212 System > SNMP (continued) LABEL DESCRIPTION Add icon Click the Add icon in the heading row to open a screen where you can add a new rule. Refer to Table 207 on page 592 for information on the fields. Click the Edit icon to go to the screen where you can edit the rule. Click the Add icon in an entry to add a rule below the current entry. Click the Delete icon to remove an existing rule. À window display asking you to confirm that you want to delete the rule. Note that subsequent rules move up by one when you take this action. Click the Move to N icon to display a field to type a number for where you want to put that rule and press [ENTER] to move the rule to the number that you typed. Apply Click Apply to save your changes back to the ZyWALL. Reset Click Reset to begin configuring this screen afresh.

44.11 Dial-in Management

Connect an external serial modem to the AUXport to provide a management connection in case the ZyWALL’s other WAN connections are down. This is like an auxiliary interface, except it is used for management connections coming into the ZyWALL instead of as a backup WAN connection.

44.11.1 a management AT Command Strings

For regular telephone lines, the default Dial string tells the modem that the line uses tone dialing. ATDT is the command for a switch that requires tone dialing. If your switch requires pulse dialing, change the string to ATDP.

The majority of WAN devices default to hanging up the current call when the DTR (Data Terminal Ready) signal is dropped by the DTE. When the Drop DTR When Hang Up check box is selected, the ZyWALL uses this hardware signal to force the WAN device to hang up, in addition to issuing the drop command ATH.

44.11.3 Response Strings

The response strings tell the ZyWALL the tags, or labels, immediately preceding the various call parameters sent from the serial modem. The response strings have not been standardized; please consult the documentation of your serial modem to find the correct tags.

44.12 Dial-in Mgmt Configuration

Click System > Dial-in Mgmt to display the following screen. Configure this screen for dial- in management connections. ZyWALL USG 1000 Users Guide 609

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Figure 455 System > Dial-in Mgmt Dial-in Server Properties T° Enable Description (Optional) F mute Answer Rings FL (Rings) Port Speed 115200 Initial String Aprly Reset The following table describes the labels in this screen. Table 213 System > Dial-in Mgmt LABEL DESCRIPTION Enable Select this check box to turn on dial-in management. Description Enter some information about this connection. Mute Select this check box to stop the external serial modem from making audible sounds during a dial-in management session. Answer Rings Set how many times the ZyWALL lets the incoming dial-in management session ring before processing it. Port Speed Use the drop-down list box to select the speed of the connection between the ZyWALL's auxiliary port and the external modem. Available speeds are: 9600, 19200, 38400, 57600, or 115200 bps. Initial String Type the AT command string that the ZyWALL returns to the external serial modem connected to the ZyWALL's auxiliary port during connection initialization. Note: Consult the manual of your external serial modem connected to your ZyWALL's auxiliary port for specific AT commands. Advanced/Basic Click Advanced to display more configuration fields and edit the details of your dial-in management setup. Apply Click Apply to save your changes back to the ZyWALL. Reset Click Reset to begin configuring this screen afresh.

Vantage CNM (Centralized Network Management) is a browser-based global management solution that allows an administrator from any location to easily configure, manage, monitor and troubleshoot ZyXEL devices located worldwide. See the Vantage CNM User's Guide for details. If you allow your ZyWALL to be managed by the Vantage CNM server, then you should not do any configurations directly to the ZyWALL (using either the web configurator or commands) without notifying the Vantage CNM administrator. 610 ZYWALL USG 1000 Users Guide

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44.14 Configuring Vantage CNM

Vantage CNM is disabled on the device by default. Click System > Vantage CNM to configure your device’s Vantage CNM settings. Figure 456 System > Vantage CNM Vantage CNM F Enable Server IP Address/FQDN [ Transfer Protocol | Device Management IP Auto x Keepalive Interval fo {10-90 seconds) F Periodic Inform Interval F600 (10-86400 seconds) FT HTTPS Authentication Vantage Certificate [La-Office.en Le] (See trusted Cas) Basice< apply Reset The following table describes the labels in this screen. Table 214 System > Vantage CNM LABEL DESCRIPTION Enable Select this check box to allow Vantage CNM to manage your ZyWALL. Server IP Address/ Enter the IP address or fully qualified domain name of the Vantage server. FQDN If the Vantage CNM server is on a different subnet to the ZyWALL and is behind a NAT router, enter the WAN IP address of the NAT router here and configure the NAT router to forward UDP port 11864 traffic to the Vantage CNM server. If the Vantage CNM server is behind a firewall, you may have to create a rule on the firewall to allow UDP port 11864 traffic through to the Vantage CNM server (most (new) ZyXEL firewalls automatically allow this). Transfer Protocol Select whether the Vantage CNM sessions should use regular HTTP connections or secure HTTPS connections. Note: HTTPS is recommended. The Vantage CNM server must use the same setting. Device Management | Select Auto to have the ZyWALL allow Vantage CNM sessions to connect to IP any of the ZyWALL's IP addresses. Select Custom to specify the ZyWALL's IP address that allows Vantage CNM sessions. Configure the Custom IP field if you select this. You might for example need to specify the IP address when using a WAN trunk that uses multiple WAN IP addresses. Custom IP Specify the ZyWALL's IP address that allows Vantage CNM sessions. This field applies when you select Custom in the Device Management IP field. Keepalive Interval Set how often the ZyWALL sends a keep alive packet to the Vantage CNM server if there is no other traffic. The keep alive packets maintain the Vantage CNM server's control session. Periodic Inform Select this option to have the ZyWALL periodically send “Inform” messages to Interval the Vantage CNM server. ZyWALL USG 1000 Users Guide 611

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Table 214 System > Vantage CNM (continued) LABEL DESCRIPTION HTTPS Authentication When you are using HTTPSs, select this option to have the ZyWALL authenticate the Vantage CNM server's certificate. In order to do this you need to import the Vantage CNM server's public key (certificate) into the ZyWALL's trusted certificates. Vantage Certificate Select the Vantage CNM server's certificate. This applies when you enable HTTPS authentication. Advanced/Basic Click Advanced to display more configuration fields or click Basic to display fewer fields. Apply Click Apply to save your changes back to the ZyWALL. Reset Click Reset to begin configuring this screen afresh.

File Manager This chapter covers how to use the ZyWALL's File Manager screens to handle the ZyWALL'Ss configuration, firmware and shell script files.

45.1 Configuration Files and Shell Scripts Overview

The File Manager screens allow you to store multiple configuration files and shell script files. When you apply a configuration file, the ZyWALL uses the factory default settings for any features that the configuration file does not include. Shell scripts are files of commands that you can store on the ZyWALL and run when you need them. When you run a shell script, the ZyWALL only applies the commandés that it contains. Other settings do not change. You can edit configuration files or shell scripts in a text editor and upload them to the ZyWALL. Configuration files use a .conf extension and shell scripts use a .zysh extension. These files have the same syntax, which is also identical to the way you run CLI commands manually. An example is shown below. Figure 457 Configuration File / Shell Script: Example # enter configuration mode configure terminal # change administrator password username admin password 4321 user-type admin # configure ge3 interface ge3 ip address 172.23.37.240 255.255.255.0 ip gateway 172.23.37.254 metric 1 exit # create address objects for remote management / to-ZyWALL firewall rules # use the address group in case we want to open up remote management later address-object Ti SUBNET 172.23.37.0/24 object-group address TW_TEAM address-object Ti_SUBNET exit # enable Telnet access (not enabled by default, unlike other services) ip telnet server # open WAN-to-ZyWALL firewall for TW TEAM for remote management firewall WAN ZyWALL insert 4 sourceip TW_TEAM service TELNET action allow exit write ZyWALL USG 1000 Users Guide 615

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While configuration files and shell scripts have the same syntax, the ZyWALL applies configuration files differently than it runs shell scripts. This is explained below. Table 215 Configuration Files and Shell Scripts in the ZyWALL Configuration Files (.conf) Shell Scripts (.zysh) + Resets to default configuration. + Goes into CLI Privilege mode. + Goes into CLI Configuration mode. + Runs the commandés in the shell script. + Runs the commandés in the configuration file. You have to run the example in Figure 457 on page 615 as a shell script because the first command is run in Privilege mode. If you remove the first command, you have to run the example as a configuration file because the rest of the commands are executed in Configuration mode.

In a configuration file or shell script, use “#” or “!” as the first character of a command line to have the ZyWALL treat the line as a comment. Your configuration files or shell scripts can use “exit” or a command line consisting of a single “1? to have the ZyWALL exit sub command mode. “exit” or “!” must follow sub commandés if it is to make the ZyWALL exit sub command mode. Line 3 in the following example exits sub command mode. interface gel ip address dhcp

Lines 1 and 3 in the following example are comments and line 4 exits sub command mode.

interface gel # this interface is a DHCP client

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Lines 1 and 2 are comments. Line 5 exits sub command mode. ! this is from Joe # on 2006/06/05 interface gel ip address dhcp

When you apply a configuration file or run a shell script, the ZyWALL processes the file line- by-line. The ZyWALL checks the first line and applies the line if no errors are detected. Then it continues with the next line. If the ZyWALL finds an error, it stops applying the configuration file or shell script and generates a log. You can change the way a configuration file or shell script is applied. Include setenv stop- on-error off inthe configuration file or shell script. The ZyWALL ignores any errors in the configuration file or shell script and applies all of the valid commands. The ZyWALL still generates a log for any errors.

45.1.3 ZyWALL Configuration File Details

You can store multiple configuration files on the ZyWALL. You can also have the ZyWALL use a different configuration file without the ZyWALL restarting. + When you first receive the ZyWALL, it uses the system-default.conf configuration file of default settings. + When you change the configuration, the ZyWALL creates a startup-config.conf file of the current configuration. + The ZyWALL checks the startup-config.conf file for errors when it restarts. If there is an error in the startup-config.conf file, the ZyWALL copies the startup-config.conf configuration file to the startup-config-bad.conf configuration file and tries the existing lastgood.conf configuration file. + When the ZyWALL reboots, if the startup-config.conf file passes the error check, the ZyWALL keeps a copy of the startup-config.conf file as the lastgood.conf configuration file for you as a back up file. If you upload and apply a configuration file with an error, you can apply lastgood.conf to return to a valid configuration.

45.1.4 Configuration File Flow at Restart

If there is not a startup-config.conf when you restart the ZyWALL (whether through a management interface or by physically turning the power off and back on), the ZyWALL uses the system-default.conf configuration file with the ZyWALL's default settings. If there is a startup-config.conf, the ZyWALL checks it for errors and applies it. If there are no errors, the ZyWALL uses it and copies it to the lastgood.conf configuration file. If there is an error, the ZyWALL generates a log and copies the startup-config.conf configuration file to the startup-config-bad.conf configuration file and tries the existing lastgood.conf configuration file. If there isn’t a lastgood.conf configuration file or it also has an error, the ZyWALL applies the system-default.conf configuration file. ZyWALL USG 1000 Users Guide 617

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You can change the way the startup-config.conf file is applied. Include the setenv- startup stop-on-error off command. The ZyWALL ignores any errors in the startup- config.conf file and applies all of the valid commands. The ZyWALL still generates a log for any errors.

Click Maintenance > File Manager > Configuration File to open the Configuration File screen. Use the Configuration File screen to store and name configuration files. You can also download configuration files from the ZyWALL to your computer and upload configuration files from your computer to the ZyWALL. Once your ZyWALL is configured and functioning properly, it is highly recommended that you back up your configuration file before making further configuration changes. The backup configuration file will be useful in case you need to return to your previous settings. Figure 458 Maintenance > File Manager > Configuration File Configuration Files Select the file 1 system-default.conf 2 startup-config.conf 26457 2007-03-23 14:06:02 3 lastgood.conf 26457 2007-03-28 15:56:11 4 startup-config-back.conf 17601 2003-01-03 10:28:17 5 startup-config-bad.conf 12730 2007-03-01 10:40:51 6 backup.conf 23422 2006-05-30 09:30:26 Downioad | Copy| Rename | Deiste | Run] Upload Configuration File To upload a configuration file, browse to the location of the file (.conf) and then click Upload, File Path: Browse. | Upload Do not turn off the ZyYWALL while configuration file upload is in progress.

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The following table describes the labels in this screen. Table 216 Maintenance > File Manager > Configuration File LABEL DESCRIPTION Download Click a configuration file's row to select it and click Download to save the configuration to your computer. Copy Use this button to save a duplicate of a configuration file on the ZyWALL. Click a configuration file's row to select it and click Copy to open the Copy File screen. Figure 459 Maintenance > File Manager > Configuration File > Copy Copy File Source file lastgood.conf Target file backup.cont

Cancel Specify a name for the duplicate configuration file. Use up to 25 characters (including a-ZA-20-9;-1@HS%A&()_+[H)",.=-). Click OK to save the duplicate or click Cancel to close the screen without saving a duplicate of the configuration file. Rename Use this button to change the label of a configuration file on the ZyWALL. You can only rename manually saved configuration files. You cannot rename the lastgood.conf, system-default.conf and startup-config.conf files. You cannot rename a configuration file to the name of another configuration file in the ZyWALL. Click a configuration file's row to select it and click Rename to open the Rename File screen. Figure 460 Maintenance > File Manager > Configuration File > Rename Rename Source file backup.conf Target file [backup cont El F1] Specify the new name for the configuration file. Use up to 25 characters (including a- ZA-Z0-9:-1@4S%A8()_+[H},.=-). Click OK to save the duplicate or click Cancel to close the screen without saving a duplicate of the configuration file. Delete Click a configuration file's row to select it and click Delete to remove the configuration file from the ZyWALL. You can only delete manually saved configuration files. You cannot delete the system-default.conf, startup-config.conf and lastgood.conf files. A pop-up window asks you to confirm that you want to delete the configuration file. Click OK to delete the configuration file or click Cancel to close the screen without deleting the configuration file. Run Use this button to have the ZyWALL use a specific configuration file. Click a configuration file's row to select it and click Run to have the ZyWALL use that configuration file. The ZyWALL does not have to restart in order to use a different configuration file, although you will need to wait for a few minutes while the system reconfigures. ZyWALL USG 1000 Users Guide

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Table 216 Maintenance > File Manager > Configuration File (continued) LABEL DESCRIPTION # This column displays the number for each configuration file entry. The total number of configuration files that you can save depends on the sizes of the configuration files and the available flash storage space. File Name This column displays the label that identifies a configuration file. You cannot delete the following configuration files or change their file names. The system-default.conf file contains the ZyWALL's default settings. Select this file and click Apply to reset all of the ZyWALL settings to the factory defaults. This configuration file is included when you upload a firmware package. The startup-config.conf file is the configuration file that the ZyWALL is currently using. If you make and save changes during your management session, the changes are applied to this configuration file. The lastgood.conf is the most recently used (valid) configuration file that was saved when the device last restarted. Size This column displays the size (in KB) of a configuration file. Last Modified | This column displays the date and time that the individual configuration files were last changed or saved. Upload The bottom part of the screen allows you to upload a new or previously saved Configuration | configuration file from your computer to your ZyYWALL File You cannot upload a configuration file named system-default.conf or lastgood.conf. If you upload startup-config.conf, it will replace the current configuration and immediately apply the new settings. File Path Type in the location of the file you want to upload in this field or click Browse … to find it. Browse... Click Browse... to find the .conf file you want to upload. The configuration file must use a “.conf” filename extension. You will receive an error message if you try to upload a fie of a different format. Remember that you must decompress compressed (.zip) files before you can upload them. Upload Click Upload to begin the upload process. This process may take up to two minutes.

45.3 Firmware Package Screen

Click Maintenance > File Manager > Firmware Package to open the Firmware Package screen. Use the Firmware Package screen to check your current firmware version and upload firmware to the ZyWALL. Æ The web configurator is the recommended method for uploading firmware. You only need to use the command line interface if you need to recover the firmware. See the CLI Reference Guide for how to determine if you need to recover the firmware and how to recover it. Find the firmware package at www.zyxel.com in a file that (usually) uses the system model name with a .bin extension, for example, “zywall.bin”. 620 ZYWALL USG 1000 Users Guide

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The ZyWALL'Ss firmware package cannot go through the ZyWALL when you enable the anti- virus Destroy compressed files that could not be decompressed option. The ZyWALL classifies the firmware package as not being able to be decompressed and deletes it. You can upload the firmware package to the ZyWALL with the option enabled, so you only need to clear the Destroy compressed files that could not be decompressed option while you download the firmware package. See Section 28.3.1 on page 408 for more on the anti-virus Destroy compressed files that could not be decompressed option. © The firmware update can take up to five minutes. Do not turn off or reset the ZyWALL while the firmware update is in progress! paf The ZyWALL automatically reboots after a successful upload. Figure 461 Maintenance > File Manager > Firmware Package rmware Package Version Boot Module: 1.08 Current Version: 2.001 Released Date: 2007-04-02 21:15:48 Upload File To upload firmware package, browse to the location of the file and then click Upload. File Path: Browse. | _Lpload The following table describes the labels in this screen. Table 217 Maintenance > File Manager > Firmware Package LABEL DESCRIPTION Boot This is the version of the boot module that is currently on the ZyWALL. Module Current This is the firmware version and the date created. Version Released | This is the date that the version of the firmware was created. Date File Path | Type in the location of the file you want to upload in this field or click Browse … to find it. Browse. | Click Browse... to find the .bin file you want to upload. Remember that you must decompress compressed (.zip) files before you can upload them. Upload Click Upload to begin the upload process. This process may take up to two minutes. After you see the Firmware Upload in Process screen, wait two minutes before logging into the ZyWALL again. ZyWALL USG 1000 Users Guide 621

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Figure 462 Firmware Upload In Process The ZyWALL automatically restarts in this time causing a temporary network disconnect. In some operating systems, you may see the following icon on your desktop. Figure 463 Network Temporarily Disconnected Local Area Connection Network cable unplugged Afier five minutes, log in again and check your new firmware version in the HOME screen. Ifthe upload was not successful, the following message appears in the status bar at the bottom of the screen. Figure 464 Firmware Upload Error DCPETTA Error: [-42007], Firmware content error!

Use shell script files to have the ZyWALL use commands that you specify. Use a text editor to create the shell script files. They must use a “.zysh” filename extension. Click Maintenance > File Manager > Shell Script to open the Shell Script screen. Use the Shell Script screen to store, name, download, upload and run shell script files. You can store multiple shell script files on the ZyWALL at the same time. You should include write commandés in your scripts. If you do not use the write command, the changes will be lost when the ZyWALL restarts. You could multiple “rite commands in a long script. ZyWALL USG 1000 Users Guide

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Figure 465 Maintenance > File Manager > Shell Script Configuration File Firmware Package Shell Script Shell Scripts Select the file

1 TWconfig4.zysh 2474 2007-03-01 13:25:25 2 test2 1022 2006-05-30 09:24:29 3 test3.zysh 1022 2006-06-08 10:43:45 4 testb.zysh 1022 2006-06-08 10:44:16 5 config-TW_2006-07-14.2ysh 1158 2006-07-14 08:47:04 Download | Copy | Reneme | Deilete | Run] Upload Shell Script To upload a shell script, browse to the location of the file (.zysh) and then click Upload. File Path: Browse. | Upload Each field is described in the following table. Table 218 Maintenance > File Manager > Shell Script LABEL DESCRIPTION Download | Click a shell script file's row to select it and click Download to save the configuration to your computer. Copy Use this button to save a duplicate of a shell script file on the ZyYWALL. Click a shell script file's row to select it and click Copy to open the Copy File screen. Figure 466 Maintenance > File Manager > Shell Script > Copy Copy File Source file stgood.conf Target file: [backupcont ok Cancel Specify a name for the duplicate file. Use up to 25 characters (including a-zA-Z0- 9-1@A#S%"E&()_+IK}",.=-). Click OK to save the duplicate or click Cancel to close the screen without saving a duplicate of the configuration file. ZyWALL USG 1000 Users Guide 623

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Table 218 Maintenance > File Manager > Shell Script (continued) LABEL DESCRIPTION Rename Use this button to change the label of a shell script file on the ZyWALL. You cannot rename a shell script to the name of another shell script in the ZyWALL. Click a shell scripts row to select it and click Rename to open the Rename File screen. Figure 467 Maintenance > File Manager > Shell Script > Rename Rename Source file backup.conf Target file [backup cont x Cancel Specify the new name for the shell script file. Use up to 25 characters (including a-zA-ZO- 9-1@#S%AS()_+[H)",.=-). Click OK to save the duplicate or click Cancel to close the screen without saving a duplicate of the configuration file. Delete Click a shell script file's row to select it and click Delete to delete the shell script file from the ZyWALL. A pop-up window asks you to confirm that you want to delete the shell script file. Click OK to delete the shell script file or click Cancel to close the screen without deleting the shell script file. Run Use this button to have the ZyWALL use a specific shell script file. Click a shell script file's row to select it and click Run to have the ZyWALL use that shell script file. You may need to wait awhile for the ZyWALL to finish applying the commands. # This column displays the number for each shell script file entry. File Name | This column displays the label that identifies a shell script file. Size This column displays the size (in KB) of a shell script file. Last This column displays the date and time that the individual shell script files were last Modified changed or saved. Upload The bottom part of the screen allows you to upload a new or previously saved shell script Shell file from your computer to your ZyWALL. Script File Path | Type in the location of the file you want to upload in this field or click Browse … to find it. Browse. | Click Browse... to find the .zysh file you want to upload. Upload Click Upload to begin the upload process. This process may take up to several minutes. ZyWALL USG 1000 Users Guide

46.1 View Log Screen

The View Log screen displays the current log messages. You can change the way the log is displayed, you can e-mail the log, and you can also clear the log in this screen. Log messages are stored in two separate logs, one for regular log messages and one for debugging messages. In the regular log, you can look at all the log messages by selecting AI Logs, or you can select a specific category of log messages (for example, firewall or user). You can also look at the debugging log by selecting Debug Log. All debugging messages have the same priority. To access this screen, click Maintenance > Log. The log is displayed in the following screen. ZyWALL USG 1000 Users Guide 625

Figure 468 Maintenance > Log > View Log If an event generates log messages and alerts, it is displayed in red. Otherwise, it is displayed in black. The following table describes the labels in this screen. Table 220 Maintenance > Log > View Log LABEL DESCRIPTION Show Filter / Click this button to show or hide the filter settings. Hide Filter Ifthe filter settings are hidden, the Display, Email Log Now, Refresh, and Clear Log fields are available. If the filter settings are shown, the Display, Priority, Source Address, Destination Address, Service, Keyword, and Search fields are available. No Filter These fields are displayed when you hide the filter. Display Select the log(s) you want to view. You can also view All Logs on one screen, or you can view the Debug Log. The screen is updated right after you change the selection. Email Log Click this button to send the selected log message(s) to the Active e-mail Now address(es) specified in the Send Log To field on the Log Settings page. (See

Section 46.3 on page 628 or Section 46.3.1 on page 629 for more information

about these fields.) Refresh Click this button to update the information on the log screen. Clear Log Click this button to clear the whole log, regardless of what is currently displayed on the screen. Filter These fields are displayed when you show the filter. When the filter is shown, the filter criteria are not applied until you click the Search button. Display Select the log message(s) you want to view. You can also view All Logs at one time, or you can view the Debug Log. Priority This field is read-only if the Category is Debug Log. Select the lowest-priority log messages you would like to see. The log will display every log message with this priority or higher. Choices are: emerg, alert, crit, error, warn, notice, and info, from highest priority to lowest priority. Source Type the IP address of the source of the incoming packet when the log message Address was generated. Do not include the port in this filter. Destination Type the IP address of the destination of the incoming packet when the log Address message was generated. Do not include the port in this filter. Service Select the service whose log messages you would like to see. The web configurator uses the protocol and destination port number(s) of the service to select which log messages you see. ZyWALL USG 1000 Users Guide

Table 220 Maintenance > Log > View Log (continued) LABEL DESCRIPTION Keyword Type a keyword to look for in the Message, Source, Destination and Note fields. If a match is found in any field, the log message is displayed. You can use up to 63 alphanumeric characters and the underscore, as well as punctuation marks ()' ,:;?! += #$% @ : the period, double quotes, and brackets are not allowed. Search Click this button to update the log using the current filter settings. Total Logging This is the number of logs recorded in the ZyWALL. Entries entries per page | Select the number of log messages you would like to see on one screen. Choices are: 30, 50, and 80. Page x of x This is the number of the page of entries currently displayed and the total number of pages of entries. Type a page number to go to or use the arrows to navigate the pages of entries. # This field is a sequential value, and it is not associated with a specific log message. Time This field displays the time the log message was recorded. Priority This field displays the priority of the log message. It has the same range of values as the Priority field above. Category This field displays the log that generated the log message. It is the same value used in the Display and (other) Category fields. Message This field displays the reason the log message was generated. The text “[count=x]", where x is a number, appears at the end of the Message field if log consolidation is turned on (see Log Consolidation in Table 222 on page 631) and multiple entries were aggregated to generate into this one. Source This field displays the source IP address and the port number in the event that generated the log message. Destination This field displays the destination IP address and the port number of the event that generated the log message. Note This field displays any additional information about the log message. The Web configurator saves the filter settings if you leave the View Log screen and return to it later.

46.2 Log Settings Screens

The Log Settings screens control log messages and alerts. À log message stores the information for viewing (for example, in the View Log tab) or regular e-mailing later, and an alert is e-mailed immediately. Usually, alerts are used for events that require more serious attention, such as system errors and attacks. The ZyWALL provides a system log and supports e-mail profiles and remote syslog servers. The system log is available on the View Log tab, the e-mail profiles are used to mail log messages to the specified destinations, and the other four logs are stored on specified syslog servers. The Log Settings tab also controls what information is saved in each log. For the system log, you can also specify which log messages is e-mailed, where it is e-mailed, and how often it is e-mailed. ZyWALL USG 1000 Users Guide 627

For alerts, the Log Settings tab controls which events generate alerts and where alerts are e- mailed. The Log Settings Summary screen provides a summary of all the settings. You can use the Log Settings Edit screen to maintain the detailed settings (such as log categories, e-mail addresses, server names, etc.) for any log. Alternatively, if you want to edit what events is included in each log, you can also use the Active Log Summary screen to edit this information for all logs at the same time.

46.3 Log Settings Summary

To access this screen, click Maintenance > Log > Log Setting. Figure 469 Maintenance > Log > Log Setting Log setting Log Setting De [nome | Leronnes | ns | 4 | Mail Server : Mail Subject Send From : Send Log to : Send Alert to Schedule : Send log when full. Mail Server : Mail Subject : Send From c Send Log to : L Send Alert to : Schedule : Send log when full 1 System Log Internal 2 Remote Server 1 Syslog 3 Remote Server 2 Syslog 4 Remote Server 3 Syslog Server Address: Fra Log Facility: Local 1 0 Server Address: ew Log Facility: Local 1 d Server Address: »

Log Facility: Local 1 Server Address: w Log Facility: Local 1 ; Active Log Summary Apply 5 Remote Server 4 Syslog The following table describes the labels in this screen. Table 221 Maintenance > Log > Log Setting LABEL DESCRIPTION # This field is a sequential value, and it is not associated with a specific log. Name This field displays the name of the log (system log or one of the remote servers). Log Format This field displays the format of the log. Formats are Internal and Syslog. Internal - system log; you can view the log on the View Log tab. Syslog - syslog-compatible format. Summary This field is a summary of the settings for each log. Please see Section 46.3.1 on page 629 for more information. ZyWALL USG 1000 Users Guide

Table 221 Maintenance > Log > Log Setting (continued) LABEL DESCRIPTION Modify This column provides icons to activate or deactivate logs and to modify the settings. To activate or deactivate a log, click the Active icon. Make sure you click Apply to save and apply the change. To edit the settings, click the Edit icon next to the associated log. The Log Settings Edit screen appears. Active Log Summary Click this button to open the Active Log Summary Edit screen. Apply Click this button to save your changes (activate and deactivate logs) and make them take effect.

46.3.1 Log Settings Edit E-mail

The Log Settings Edit screen controls the detailed settings for each log in the system log (which includes the e-mail profiles). Go to the Log Settings Summary screen (see Section

The following table describes the labels in this screen. Table 222 Maintenance > Log > Log Setting > E-mail > Edit LABEL DESCRIPTION E-Mail Server 1/2 Active Select this to send log messages and alerts according to the information in this section. You specify what kinds of log messages are included in log information and what kinds of log messages are included in alerts in the Active Log and Alert section. Mail Server Type the name or IP address of the outgoing SMTP server. Mail Subject | Type the subject line for the outgoing e-mail. Send From Type the e-mail address from which the outgoing e-mail is delivered. This address is used in replies. Send Log To |Type the e-mail address to which the outgoing e-mail is delivered. Send Alerts Type the e-mail address to which alerts are delivered.

Sending Log | Select how often log information is e-mailed. Choices are: When Full, Hourly, Daily, and Weekly. Day for This field is available if the log is e-mailed Weekly. Select the day of the week the Sending Log | log is e-mailed. Time for This field is available if the log is e-mailed Weekly or Daily. Select the time of day Sending Log | (hours and minutes) when the log is e-mailed. Use 24-hour notation. SMTP Select this check box if it is necessary to provide a user name and password to the Authenticatio | SMTP server.

User Name This box is effective when you select the SMTP Authentication check box. Type the user name to provide to the SMTP server when the log is e-mailed. Password This box is effective when you select the SMTP Authentication check box. Type the password to provide to the SMTP server when the log is e-mailed. Active Log and Alert Log Category This field displays each category of messages. It is the same value used in the Display and Category fields in the View Log tab. The Default category includes debugging messages generated by open source software. System log Select which events you want to log by Log Category (except AII Logs:; see below). There are three choices: disable all logs (red X) - do not log any information from this category enable normal logs (green checkmark) - create log messages and alerts from this category enable all logs (yellow checkmark) - create log messages, alerts, and debugging information from this category; the ZyWALL does not e-mail debugging information, however, even if this setting is selected. If you select one of the check boxes for All Logs, it affects the settings for every category. E-mail Server

Select whether this category of events should be included in the log messages when it is e-mailed (green checkmark) and/or in alerts (yellow exclamation point) for the e-mail settings specified in E-Mail Server 1. The ZyWALL does not e-mail debugging information, even if it is recorded in the System log. E-mail Server

Select whether this category of events should be included in log messages when it is e-mailed (green checkmark) and/or in alerts (yellow exclamation point) for the e- mail settings specified in E-Mail Server 2. The ZyWALL does not e-mail debugging information, even if it is recorded in the System log. ZyWALL USG 1000 Users Guide 631

Table 222 Maintenance > Log > Log Setting > E-mail > Edit (continued) LABEL DESCRIPTION Log Consolidation Active Select this to activate log consolidation. Log consolidation aggregates multiple log messages that arrive within the specified Log Consolidation Interval. In the View Log tab, the text “[count=x]", where x is the number of original log messages, is appended at the end of the Message field, when multiple log messages were aggregated. Log Type how often, in seconds, to consolidate log information. If the same log Consolidation | message appears multiple times, it is aggregated into one log message with the Interval text “[count=x]", where x is the number of original log messages, appended at the end of the Message field. OK Click this to save your changes and return to the previous screen. Cancel Click this to return to the previous screen without saving your changes.

The Log Settings Edit screen controls the detailed settings for each log in the remote server (syslog). Go to the Log Settings Summary screen (see Section 46.3 on page 628), and click the appropriate Edit icon. ZyWALL USG 1000 Users Guide

Figure 471 Maintenance > Log > Log Setting > Remote Server > Edit Log Settings for Remote Server 1 D active Log racer en All Logs F Forward web sites Lo IDP 6

Sessions Limit Policy Route

The following table describes the labels in this screen. Table 223 Maintenance > Log > Log Setting > Remote Server > Edit LABEL DESCRIPTION Log Settings for Remote Server 1 Active Select this check box to send log information according to the information in this section. You specify what kinds of messages are included in log information in the Active Log section. Log Format | This field displays the format of the log information. It is read-only. Internal - system log; you can view the log on the View Log tab. ZyXEL VRPT - syslog-compatible format. Server Type the server name or the IP address of the syslog server to which to send log Address information. Log Facility Select a log facility. The log facility allows you to log the messages to different files in the syslog server. Please see the documentation for your syslog program for more information. Active Log Log Category | This field displays each category of messages. It is the same value used in the Display and Category fields in the View Log tab. The Default category includes debugging messages generated by open source software. Selection Select what information you want to log from each Log Category (except All Logs; see below). Choices are: disable all logs (red X) - do not log any information from this category enable normal logs (green checkmark) - log regular information and alerts from this category enable all logs (yellow checkmark) - log regular information, alerts, and debugging information from this category If you check one of the check boxes for All Logs, it affects the settings for every category. OK Click this to save your changes and return to the previous screen. Cancel Click this to return to the previous screen without saving your changes.

46.3.3 Active Log Summary

The Active Log Summary screen allows you to view and to edit what information is included in the system log, e-mail profiles, and remote servers at the same time. It does not let you change other log settings (for example, where and how often log information is e-mailed or remote server names).To access this screen, go to the Log Settings Summary screen (see

Table 224 Maintenance > Log > Log Setting > Active Log Summary (continued) LABEL DESCRIPTION Selection Select what information you want to log from each Log Category (except All Logs; see below). Choices are: disable all logs (red X) - do not log any information from this category enable normal logs (green checkmark) - log regular information and alerts from this category enable all logs (yellow checkmark) - log regular information, alerts, and debugging information from this category If you check one of the check boxes for All Logs, it affects the settings for every category. OK Click this to save your changes and return to the previous screen. Cancel Click this to return to the previous screen without saving your changes. ZyWALL USG 1000 Users Guide

Reports This chapter provides information about the report screens.

Click Maintenance > Report > Traffic to display the Traffic screen. The Traffic screen provides basic information about the following metrics: + Most-visited Web sites and the number of times each one was visited. This count may not be accurate in some cases because the ZyWALL counts HTTP GET packets. Please see Table 225 on page 638 for more information. + Most-used protocols or service ports and the amount of traffic on each one + LAN IP with heaviest traffic and how much traffic has been sent to and from each one paf The reporting may decrease the overall throughput through the ZyWALL. You use the Traffic screen to tell the ZyWALL when to start and when to stop collecting information for these reports. You cannot schedule data collection; you have to start and stop it manually in the Traffic screen. ZyWALL USG 1000 Users Guide 637

Table 225 Maintenance > Report > Traffic (continued) LABEL DESCRIPTION Traffic Type Select the type of report to display. Choices are: Host IP Address/User - displays the IP addresses or users with the most traffic and how much traffic has been sent to and from each one. Service/Port - displays the most-used protocols or service ports and the amount of traffic for each one. Web Site Hits - displays the most-visited Web sites and how many times each one has been visited. Each type of report has different information in the report (below). Refresh Click this button to update the report display. Flush Data Click this button to discard the report data for the selected interface and update the report display. These fields are available when the Traffic Type is Host IP Address/User. This field is the rank of each record. The IP addresses and users are sorted by the amount of traffic. IP Address/ User This field displays the IP address or user in this record. The maximum number of IP addresses or users in this report is indicated in Table 226 on page 640. Direction This field indicates whether the IP address or user is sending or receiving traffic. Choices are Incoming and Outgoing. Incoming - traffic is coming from the IP address or user to the ZyWALL. Outgoing - traffic is going from the ZyWALL to the IP address or user. Amount This field displays how much traffic was sent or received from the indicated IP address or user. If the Direction is Incoming, a red bar is displayed; if the Direction is Outgoing, a blue bar is displayed. The unit of measure is bytes, Kbytes, Mbytes or Gbytes, depending on the amount of traffic for the particular IP address or user. The count starts over at zero if the number of bytes passes the byte count limit. See Table 226 on page 640. These fields are available when the Traffic Type is Service/Port.

This field is the rank of each record. The protocols and service ports are sorted by the amount of traffic. Service/Port This field displays the protocol or service port in this record. The maximum number of protocols or service ports in this report is indicated in Table 226 on page 640. Direction This field indicates whether the indicated protocol or service port is sending or receiving traffic. Choices are Incoming and Outgoing. Incoming - traffic is coming into the router through the interface Outgoing - traffic is going out from the router through the interface Amount This field displays how much traffic was sent or received from the indicated service l'port. If the Direction is Incoming, a red bar is displayed; if the Direction is Outgoing, a blue bar is displayed. The unit of measure is bytes, Kbytes, Mbytes, Gbytes, or Tbytes, depending on the amount of traffic for the particular protocol or service port. The count starts over at zero if the number of bytes passes the byte count limit. See Table 226 on page 640. These fields are available when the Traffic Type is Web Site Hits. This field is the rank of each record. The domain names are sorted by the number ofhits. ZyWALL USG 1000 Users Guide 639

Table 225 Maintenance > Report > Traffic (continued) LABEL DESCRIPTION Web Site This field displays the domain names most often visited. The ZyWALL counts each page viewed on a Web site as another hit. The maximum number of domain names in this report is indicated in Table 226 on page 640. Hits This field displays how many hits the Web site received. The ZyWALL counts hits by counting HTTP GET packets. Many Web sites have HTTP GET references to other Web sites, and the ZyWALL counts these as hits too. The count starts over at zero if the number of hits passes the hit count limit. See Table 226 on page 640. The following table displays the maximum number of records shown in the report, the byte count limit, and the hit count limit. Table 226 Maximum Values for Reports LABEL DESCRIPTION Maximum 20 Number of Records Byte Count Limit 264 bytes; this is just less than 17 million terabytes. Hit Count Limit 264 hits; this is over 1.8 x 10° hits.

The Session screen displays information about active sessions for debugging or statistical analysis. It is not possible to manage sessions in this screen. The following information is displayed. + User who started the session + _ Protocol or service port used + Source address + Destination address + Number of bytes received (so far) + Number of bytes transmitted (so far) + Duration (so far) You can look at all the active sessions by user or by service, or you can filter the information by user, protocol / service or service group, source address, and/or destination address and view it by user. To access this screen, login to the web configurator. When the main screen appears, click Maintenance > Report > Session. The following screen appears. ZyWALL USG 1000 Users Guide

Sandy 29.074(KBytes) 48.832(KBytes) TCP 192.168.105.157:3084 172.23.5.10:1308 1157(KBytes) 2.812(KBytes) 3597 TCP 192.168.105.157:3082 172.23.5.49:2176 27.917(KBytes) 46.020(KBytes) 3597 Slachang roger Bisaxon Histeve Hiwilson The following table describes the labels in this screen. Table 227 Maintenance > Report > Session LABEL DESCRIPTION View Select how you want the information to be displayed. Choices are: sessions by users - display all active sessions by user sessions by services - display all active sessions by service or protocol all sessions - filter the active sessions by the User, Service, Source Address, and Destination Address, and display them by user. The User, Service, Source Address, and Destination Address fields are only available when all sessions is selected. Refresh Click this button to update the information on the screen. The screen also refreshes automatically when you open and close the screen. The User, Service, Source Address, and Destination Address fields have no effect until you click the Search button, even if you click the Refresh button. User This field is only available when all sessions is selected. Type the user whose sessions you want to view. It is not possible to type part of the user name or use wildcards in this field; you must enter the whole user name. Service This field is only available when all sessions is selected. Select the service or service group whose sessions you want to view. The ZyWALL identifies the service by comparing the protocol and destination port of each packet to the protocol and port of each services that is defined. (See Chapter 36 on page 521 for more information about services.) Source Address | This field is only available when all sessions is selected. Type the source IP address whose sessions you want to view. You cannot include the source port. Destination This field is only available when all sessions is selected. Type the destination IP Address address whose sessions you want to view. You cannot include the destination port. Search Click this button to update the information on the screen using the filter criteria in the User, Service, Source Address, and Destination Address fields. sessions per Select the number of active sessions displayed on each page. You can use the page arrow keys on the right to change pages. User This field displays the user in each active session. If you are looking at the sessions by users or all sessions report, click the blue plus sign (+) next to each user to look at detailed session information by protocol. ZyWALL USG 1000 Users Guide 641

Table 227 Maintenance > Report > Session (continued) LABEL DESCRIPTION Protocol This field displays the protocol used in each active session. If you are looking at the Service sessions by services report, click the blue plus sign (+) next to each protocol to look at detailed session information by user. Source This field displays the source IP address and port in each active session. Destination This field displays the destination IP address and port in each active session. Rx This field displays the amount of information received by the source in the active session. Tx This field displays the amount of information transmitted by the source in the active session. Duration This field displays the length of the active session in seconds.

Click Maintenance > Report > Anti-Virus to display the following screen. This screen displays anti-virus statistics. Figure 475 Maintenance > Report > Anti-Virus: Virus Name Setup F Collect Statistios Apr Reset Summary Total Files Scanned 49226 Infected Files Detected 150 Statistics Top Entry By Virus Name 1 AckCmd 110 2 Trojan O8 25 3 Adverbot 15 Total: 150 The following table describes the labels in this screen. Table 228 Maintenance > Report > Anti-Virus LABEL DESCRIPTION Collect Select this check box to have the ZyWALL collect anti-virus statistics. Statistics The collection starting time displays after you click Apply. All of the statistics in this screen are for the time period starting at the time displayed here. The format is year, month, day and hour, minute, second. All of the statistics are erased if you restart the ZyWALL or click the Flush button. Collecting starts over and a new collection start time displays. Total Files This field displays the number of files that the ZyWALL has scanned for viruses. Scanned ZyWALL USG 1000 Users Guide

Table 228 Maintenance > Report > Anti-Virus (continued) LABEL DESCRIPTION Infected Files This field displays the number of files in which the ZyWALL has detected a virus. Detected Top Entry By Use this field to have the following (read-only) table display the top anti-virus entries by Virus Name, Source or Destination. Select Virus Name to list the most common viruses that the ZyWALL has detected. Select Source to list the source IP addresses from which the ZyWALL has detected the most virus-infected files. Select Destination to list the most common destination IP addresses for virus- infected files that ZyWALL has detected. # This field displays the entry's rank in the list of the top entries. Virus name This column displays when you display the entries by Virus Name. This displays the name of a detected virus. Source IP This column displays when you display the entries by Source. It shows the source IP address of virus-infected files that the ZyWALL has detected. Destination IP This column displays when you display the entries by Destination. lt shows the destination IP address of virus-infected files that the ZyWALL has detected. Occurrences This field displays how many times the ZyWALL has detected the event described in the entry. Total This field displays the sum of the occurrences of the events in the entries. The statistics display as follows when you display the top entries by source. Figure 476 Maintenance > Report > Anti-Virus: Source Statistics Top Entry By Source dl 1 172.23.39,33 150 Total: 150 The statistics display as follows when you display the top entries by destination. Figure 477 Maintenance > Report > Anti-Virus: Destination Statistics Top Entry By Destination

47.4 IDP Report Screen

Click Maintenance > Report > IDP to display the following screen. This screen displays IDP (intrusion Detection and Prevention) statistics. ZyWALL USG 1000 Users Guide 643

The following table describes the labels in this screen. Table 229 Maintenance > Report > IDP LABEL DESCRIPTION Collect Select this check box to have the ZyWALL collect IDP statistics. Statistics The collection starting time displays after you click Apply. All of the statistics in this screen are for the time period starting at the time displayed here. The format is year, month, day and hour, minute, second. All of the statistics are erased if you restart the ZyWALL or click the Flush button. Collecting starts over and a new collection start time displays. Total Sessions Scanned This field displays the number of sessions that the ZyWALL has checked for intrusion characteristics. Total Sessions Dropped The ZyWALL can detect and drop malicious sessions from network traffic. This field displays the number of sessions that the ZyWALL has dropped. Total Sessions Reset The ZyWALL can detect and reset suspicious network traffic sessions. This field displays the number of sessions that the ZyYWALL has reset. Total Packets Dropped The ZyWALL can detect and drop malicious packets from network traffic. This field displays the number of packets that the ZyWALL has dropped. Top Entry By Use this field to have the following (read-only) table display the top IDP entries by Signature Name, Source or Destination. Select Signature Name to list the most common signatures that the ZyWALL has detected. Select Source to list the source IP addresses from which the ZyWALL has detected the most intrusion attempts. Select Destination to list the most common destination IP addresses for intrusion attempts that the ZyWALL has detected.

This field displays the entry's rank in the list of the top entries. Signature Name This column displays when you display the entries by Signature Name. The signature name identifies a specific intrusion pattern. Click the hyperlink for more detailed information on the intrusion.

Table 229 Maintenance > Report > IDP (continued) LABEL DESCRIPTION Type This column displays when you display the entries by Signature Name. lt shows the categories of intrusions. See Table 132 on page 427 for more information. Severity This column displays when you display the entries by Signature Name. lt shows the level of threat that the intrusions may pose. See Table 131 on page 426 for more information. Source IP This column displays when you display the entries by Source. It shows the source IP address of the intrusion attempts. Destination IP This column displays when you display the entries by Destination. lt shows the destination IP address at which intrusion attempts were targeted. Occurrences This field displays how many times the ZyWALL has detected the event described in the entry. Total This field displays the sum of the occurrences of the events in the entries. The statistics display as follows when you display the top entries by source. Figure 479 Maintenance > Report > IDP: Source Statistics Top Entry By

Total: 2982 The statistics display as follows when you display the top entries by destination. Figure 480 Maintenance > Report > IDP: Destination Statistics Top Entry By Destnaton

Diagnostics This chapter covers how to use the Diagnostics screen.

The Diagnostics screen provides an easy way for you to generate a file containing the ZyWALL'Ss configuration and diagnostic information. You may need to generate this file and send it to customer support during troubleshooting. Click Maintenance > Diagnostics to open the Diagnostics screen. Figure 481 Maintenance > Diagnostics Diagnostic Information Collector Filename: diaginfo-20070308.tar.bz2 Last modified: 2007-03-08 17:23:57 Size: 1303 KB Collect Now Download The following table describes the labels in this screen. Table 230 Maintenance > Diagnostics LABEL DESCRIPTION Filename This is the name of the most recently created diagnostic file. Last modified This is the date and time that the last diagnostic file was created. The format is yyyy-mm-dd hh:mm':ss. Size This is the size of the most recently created diagnostic file. Collect Now Click this to have the ZyWALL create a new diagnostic file. Download Click this to save the most recent diagnostic file to a computer. ZyWALL USG 1000 Users Guide 647

Reboot Use this to restart the device (for example, if the device begins behaving erratically). See also

Section 1.4 on page 55 for information on different ways to start and stop the ZyWALL.

If you applied changes in the Web configurator, these were saved automatically and do not change when you reboot. If you made changes in the CLI, however, you have to use the write command to save the configuration before you reboot. Otherwise, the changes are lost when you reboot. Reboot is different to reset; (see Section 50.2 on page 652) reset returns the device to its default configuration. The Reboot screen is part of the Web configurator so that remote users can restart the device. To access this screen, click Maintenance > Reboot. Figure 482 Maintenance > Reboot Reboot Click the Reboot button to reboot the device. Please wait a few minutes until the login screen appears. If the login screen does not appear, type the IP address of the device in your Web browser. Reboot Click the Reboot button to restart the device. Wait a few minutes until the login screen appears. If the login screen does not appear, type the IP address of the device in your Web browser. You can also use the CLI command reboot to restart the device. ZyWALL USG 1000 Users Guide 649

Troubleshooting This chapter offers some suggestions to solve problems you might encounter. 2 ns e. l cannot set up an IPSec VPN tunnel to another device. If the IPSec tunnel does not build properly, the problem is likely a configuration error at one of the IPSec routers. Log into both ZyXEL IPSec routers and check the settings in each field methodically and slowly. It may help to display the settings for both routers side-by-side. Here are some general suggestions. See also Section 20.2 on page 296. + The system log can often help to identify a configuration problem. + _Ifthe sites are/were previously connected using a leased line or ISDN router, physically disconnect these devices from the network before testing your new VPN connection. The old route may have been learnt by RIP and would take priority over the new VPN connection. + To test whether or not a tunnel is working, ping from a computer at one site to a computer at the other. Before doing so, ensure that both computers have Internet access (via the IPSec routers).

e. | cannot set up an L2TP VPN tunnel. 1 Make sure you have configured L2TP correctly on the remote user computers. See

Section 26.6 on page 355 for examples.

2 Make sure you configured an appropriate policy route on the ZyWALL. 3 Make sure there is not a firewall or NAT router between the ZyWALL and the remote users. 4 Make sure the remote users are using public IP addresses.

e. The VPN connection is up but VPN traffic cannot be transmitted through the VPN tunnel. ZyWALL USG 1000 Users Guide 651

Routing policies define how the ZyWALL forwards packets to their destinations. You must create a policy route for the ZyWALL to route VPN traffic through a VPN tunnel to the remote network. The VPN wizard automatically creates a corresponding policy route. If you use the VPN > IPSec VPN or VPN > L2TP VPN screens to set up a VPN tunnel, you need to manually configure a policy route for the VPN tunnel. l cannot download the ZyWALL's firmware package. The ZyWALL'Ss firmware package cannot go through the ZyWALL when you enable the anti- virus Destroy compressed files that could not be decompressed option. The ZyWALL classifies the firmware package as not being able to be decompressed and deletes it. You can upload the firmware package to the ZyWALL with the option enabled, so you only need to clear the Destroy compressed files that could not be decompressed option while you download the firmware package. See Section 28.3.1 on page 408 for more on the anti- virus Destroy compressed files that could not be decompressed option. l changed the LAN IP address and can no longer access the Internet. If you change the IP address of your LAN interface, make sure you also change the LAN_SUBNET address object.

50.1 Getting More Troubleshooting Help

Search for support information for your model at www.zyxel.com for more troubleshooting suggestions.

50.2 Resetting the ZyWALL

If you forget the administrator password(s) or cannot access the ZyWALL by any method, you can reset the ZyWALL to its factory-default settings. Any configuration files or shell scripts that you saved on the ZyWALL should still be available afterwards. use the following procedure to reset the ZyWALL to its factory-default settings. This procedure removes the current configuration. ZyWALL USG 1000 Users Guide

If you want to reboot the device without changing the current configuration, see Chapter 49 on page 649. 1 Make sure the SYS LED is on and not blinking. 2 Press the RESET button and hold it until the SYS LED begins to blink. (This usually takes about five seconds.) 3 Release the RESET button, and wait for the ZyWALL to restart. You should be able to access the ZyWALL using the default settings. ZyWALL USG 1000 Users Guide 653

PART VIII Appendices and Index Product Specifications (657) Common Services (703) Displaying Anti-Virus Alert Messages in Windows (707) Open Software Announcements (719) Legal Information (755) Customer Support (759) Index (765)

Product Specifications The following specifications are subject to change without notice. See Chapter 2 on page 57 for a general overview of key features. This table provides basic device specifications. Table 231 Default Login Information ATTRIBUTE SPECIFICATION Default IP Address (ge1)

Ethernet Interfaces Number of Ethernet interfaces: 5 All Ethernet interfaces are Gigabit Ethernet, full duplex RJ-45 connectors, auto-negotiation, auto-MDI/MDIX (auto-crossover) Management interface RS-232, DB9F connector AUX port RS-232, DB9M connector USB 2, 2.0 plug and play (reserved for future use) HDD Slot for an optional 2.5” IDE hard drive (reserved for future use) Extension Card Slot Slot for optional hardware accessories (reserved for future use) Power Requirements 100-240 V AC, 50/60 Hz, 1 À Max Operating Environment Temperature: 0 C to 40 C Humidity: 5% to 90% (non-condensing } Storage Environment Temperature: -30 C to 60 C Humidity: 5% to 90% (non-condensing } MTBF Mean Time Between Failures: 51,611 hours Dimensions 430.7 (W) x 292.0 (D) x 43.5 (H) mm Weight 4.7 kg Rack-mounting Rack-mountable (rack-mount kit included) This table gives details about the ZyWALL'Ss features. ZyWALL USG 1000 Users Guide

Table 233 Feature Specifications

Appendix À Product Specifications Table 234 Standards Referenced by Features (continued) FEATURE STANDARDS REFERENCED Built-in service, SNMP agent RFCs 1067, 1213, 2576, 2578, 2579, 2580, 2741, 2667, 2981,

Content filter has An administrator turned the content filter on. been enabled Content filter has An administrator turned the content filter off. been disabled Table 236 Forward Web Site Logs

LOG MESSAGE DESCRIPTION

$s: Trusted Web site The device allowed access to a web site in a trusted domain. %s: website host $s The device allowed access to a web site. The content filtering service is registered and activated or the service is not activated in a profile, this is a web site that is not blocked according to a profile and the default policy is not set to block. %s: website host $s: Service is not The device allowed access to a web site. The content filtering service registered is unregistered and the default policy is not set to block. %s: website host Table 237 Blocked Web Site Logs

LOG MESSAGE DESCRIPTION

$s :%s The rating server responded that the web site is in a specified category and access was blocked according to a content filter profile. 1st %s: website host 2nd %s: website category $s: Unrated The rating server responded that the web site cannot be categorized and access was blocked according to a content filter profile. %s: website host ZyWALL USG 1000 Users Guide 663

Table 237 Blocked Web Site Logs (continued) LOG MESSAGE DESCRIPTION $s: Service is unavailable Content filter rating service is temporarily unavailable and access to the web site was blocked due to: . Can't resolve rating server IP (No DNS)

2. Invalid service license

4. Rating service is restarting

5. Can't connect to rating server

. Query timeout . Too many queries . Unknown reason %s: website host $s: +s(cache hit) The web site's category exists in the device's local cache and access was blocked according to a content filter profile. 1st %s: website host 2nd %s: website category $s: Not in trusted web list The web site is not a trusted host/domain, and the device blocks all traffic except for trusted web sites. %s: website host %s: Contains ActiveX The web site contains ActiveX and access was blocked according to a profile. %s: website host $s: Contains Java applet The web site contains Java applet and access was blocked according to a profile. %s: website host $s: Contains cookie The web site contains a cookie and access was blocked according to a profile. %s: website host $s: Proxy mode is detected The system detected a proxy connection and blocked access according to a profile. %s: website host $s: Forbidden Web site The web site is in forbidden web site list. %s: website host &s: Keyword blocking The web content matched a user defined keyword. %s: website host &s: Blocking by default policy No content filter policy is applied and access was blocked since the default action is block. %s: website host ZyWALL USG 1000 Users Guide

%s %s has logged in The specified user signed in. from %s 1st %s: Administrator|Limited-Admin|User|Ext-User|Guest 2nd %s: username 3rd %s: service name (HTTP/HTTPS, FTP, telnet, SSH, console) NOTE field: %s means username. %s %s has logged out The specified user signed out. from %s 1st %s: Administrator|Limited-Admin|User|Ext-User|Guest 2nd %s: username 3rd %s: service name (HTTP/HTTPS, FTP, telnet, SSH, console) NOTE field: %s means username. %s %s from %s has been |The specified user was signed out by the device due to a re- logged out (re-auth authentication timeout. timeout) 1st %s: Administrator|Limited-Admin|User|Ext-User|Guest 2nd %s: username 3rd %s: service name (HTTP/HTTPS, FTP, telnet, SSH, console) NOTE field: %s means username. %s %s from %s has been |The specified user was signed out by the device due to a lease logged out (lease timeout. timeout) 1st %s: Administrator|Limited-Admin|User|Ext-User|Guest 2nd %s: username 3rd %s: service name (HTTP/HTTPS, FTP, telnet, SSH, console) NOTE field: %s means username. %s %s from %s has been |The specified user was signed out by the device due to an idle timeout. logged out (idle 1st %s: Administrator|Limited-Admin|User|Ext-User|Guest timeout) 2nd %s: username 3rd %s: service name (HTTP/HTTPS, FTP, telnet, SSH, console) NOTE field: %s means username. Console is put into Too many failed login attempts were made on the console port so the lockout device is blocking login attempts on the console port. Address &u.%u.%u.%u is | Too many failed login attempts were made from an IP address so the put into lockout device is blocking login attempts from that IP address. Pu.%u.%u.Au: the source address of the user's login attempt Login attempt is made |A login attempt came from an IP address that the device has locked on à lockout address out. from %s Pu.%u.%u.Au: the source address of the user's login attempt Failed %s login The device blocked a login because the maximum login capacity has attempt (reach the already been reached. maximum number of %s: service name user) Failed %s login The device blocked a login because the maximum simultaneous login attempt (reach the capacity for the administrator or access account has already been maximum number of reached. simultaneous logon) %s: service name ZyWALL USG 1000 Users Guide 665

Appendix B Log Descriptions Table 239 myZyXEL.com Logs LOG MESSAGE DESCRIPTION Send registration message to MyZyXEL.com server has failed. The device was not able to send a registration message to MyZyXEL.com. Get server response has failed. The device sent packets to the MyZyXEL.com server, but did not receive a response. The root cause may be that the connection is abnormal. Timeout for get server response. zysh need to catch MyZyXEL.com agent's return code, this log will be shown when timeout. User has existed. The user name already exists in MyZyXEL.com's database. So the user can't use it for device registration and needs to specify another one. User does not exist. The user name does not yet exist in MyZyXEL.com's database. So the user can use it for device registration. Internal server error. MyZyXEL.com's database had an error when checking the user name. Device registration has failed:%s. Device registration failed, an error message returned by the MyZyXEL.com server will be appended to this log. %s: error message returned by the myZyXEL.com server Device registration has succeeded. The device registered successfully with the myZyXEL.com server. Registration has failed. Because of lack must fields. The device received an incomplete response from the myZyXEL.com server and it caused a parsing error for the device. $s:Trial service activation has failed:$#s. Trail service activation failed for the specified service, an error message returned by the MyZyXEL.com server will be appended to this log. 1st %s: service name 2nd %s: error message returned by the myZyXEL.com server $s:Trial service activation has succeeded. Trail service was activated successfully for the specified service. %s: service name Trial service activation has failed. Because of lack must fields. The device received an incomplete response from the myZyXEL.com server and it caused a parsing error for the device. Standard service activation has failed:$#s. Standard service activation failed, this log will append an error message returned by the MyZyXEL.com server. %s: error message returned by the myZyXEL.com server Standard service activation has succeeded. Standard service activation has succeeded. Standard service activation has failed. Because of lack must fields. The device received an incomplete response from the myZyXEL.com server and it caused a parsing error for the device. Service expiration check has failed:#s. The service expiration day check failed, this log will append an error message returned by the MyZyXEL.com server. %s: error message returned by myZyXEL.com server

Appendix B Log Descriptions Table 239 myZyXEL.com Logs (continued) LOG MESSAGE DESCRIPTION Service expiration check has succeeded. The service expiration day check was successful. Service expiration check has failed. Because of lack must fields. The device received an incomplete response from the myZyXEL.com server and it caused a parsing error for the device. Server setting error. The device could not retrieve the myZyXEL.com server's IP address or FQDN from local. Resolve server IP has failed. The device could not resolve the myZyXEL.com server's FQDN to an IP address through gethostbyname(). Verify server's certificate has failed. The device could not process an HTTPS connection because it could not verify the myZyXEL.com server's certificate. Connect to MyZyXEL.com server has failed. The device could not connect to the MyZyXEL.com server. Do account check. The device started to check whether or not the user name in MyZyXEL.com's database. Do device register. The device started device registration. Do trial service activation. The device started trail service activation. Do standard service activation. The device started standard service activation. Do expiration check. The device started the service expiration day check. Build query message has failed. Some information was missing in the packets that the device sent to the MyZyXEL.com server. Parse receive message has failed. The device cannot parse the response returned by the MyZyXEL.com server. Maybe some required fields are missing. Resolve server IP has failed. Update stop. The update has stopped because the device couldn't resolve the myZyXEL.com server's FQDN to an IP address through gethostbyname(). Verify server's certificate has failed. Update stop. The device could not process an HTTPS connection because it could not verify the myZyXEL.com server's certificate. The update has stopped. Send download request to update server has failed. The device's attempt to send a download message to the update server failed. Get server response has failed. The device sent packets to the MyZyXEL.com server, but did not receive a response. The root cause may be that the connection is abnormal. Timeout for get server response. zysh need to catch MyZyXEL.com agent's return code, this log will be shown when timeout. Send update request to update server has failed. The device could not send an update message to the update server. Update has failed. Because of lack must fields. The device received an incomplete response from the update server and it caused a parsing error for the device. ZyWALL USG 1000 Users Guide

Table 239 myZyXEL.com Logs (continued) LOG MESSAGE DESCRIPTION Update server is busy now. File download after %d seconds. The update server was busy so the device will wait for the specified number of seconds and send the download request to the update server again. Device has latest file. No need to update. The device already has the latest version of the file so no update is needed. Device has latest signature file; no need to update The device already has the latest version of the signature file so no update is needed. Connect to update server has failed. The device cannot connect to the update server. Wrong format for packets received. The device cannot parse the response returned by the server. Maybe some required fields are missing. Server setting error. Update stop. The device could not resolve the update server's FQDN to an IP address through gethostbyname(). The update process stopped. Build query message failed. Some information was missing in the packets that the device sent to the server. Starting signature update. The device started an IDP signature update. Signature download has succeeded. The device successfully downloaded a signature file. Signature update has succeeded. The device successfully downloaded and applied an IDP signature file. Signature update has failed:%s. The signature update signature failed, an error message returned by the update server will be appended to this log. %s: error message returned by update server Signature download has failed. The device still can't download the IDP signature after 3 retries. Signature update has failed. Do %d retry. The IDP signature update failed, so the device will process 3 retries. %d': retry times (1-3) Resolve server IP has failed. The device could not resolve the myZyXEL.com server's FQDN to an IP address through gethostbyname(). Connect to MyZyXEL.com server has failed. The device could not connect to the MyZyXEL.com server. Build query message has failed. Some information was missing in the packets that the device sent to the server. Verify server's certificate has failed. The device could not process an HTTPS connection because it could not verify the server's certificate. Get server response has failed. The device sent packets to the server, but did not receive a response. The root cause may be that the connection is abnormal. Expiration daily- check has failed:3s. The daily check for service expiration failed, an error message returned by the MyZyXEL.com server will be appended to this log. %s: error message returned by myZyXEL.com server ZyWALL USG 1000 Users Guide

Appendix B Log Descriptions Table 239 myZyXEL.com Logs (continued) LOG MESSAGE DESCRIPTION Do expiration daily- check has failed. Because of lack must fields. The device received an incomplete response to the daily service expiration check and the packets caused a parsing error for the device. Server setting error. The device could not retrieve the server's IP address or FQDN from local. Do expiration daily- check has failed. The daily check for service expiration failed. Do expiration daily- check has succeeded. The daily check for service expiration was successful. Expiration daily- check will trigger PPP interface. Do self- check. Before the device sends an expiration day check packet, it needs to check whether or not it will trigger a PPP connection. System bootup. Do exipration daily- check. The device processes a service expiration day check immediately after it starts up. After register. Do expiration daily- check immediately The device processes a service expiration day check immediately after device registration. Time is up. Do exipration daily- check. The processes a service expiration day check every 24 hrs. Read MyZyXEL.com storage has failed. Read data from EEPROM has failed. Open /proc/MRD has failed. This error message is shown when getting MAC address. IDP service has expired. The IDP service period has expired. The device can find this through either a service expiration day check via MyZyXEL.com server or by the device’s own count. Content-Filter service has expired. The content filtering service period has expired. The device can find this through either a service expiration day check via MyZyXEL.com server or by the device's own count. Unknown TLS/SSL version: $d. The device only supports SSLv3 protocol. %d: SSL version assigned by client. Load trusted root certificates has failed. The device needs to load the trusted root certificate before the device can verify a server's certificate. This log displays if the device failed to load it. Certificate has expired. Verification of a server's certificate failed because it has expired. Self signed certificate. Verification of a server's certificate failed because it is self-signed. Self signed certificate in certificate chain. Verification of a server's certificate failed because there is a self- signed certificate in the server's certificate chain. Verify peer certificates has succeeded. The device verified a server's certificate while processing an HTTPS connection. ZyWALL USG 1000 Users Guide

Appendix B Log Descriptions Table 239 myZyXEL.com Logs (continued) LOG MESSAGE DESCRIPTION Certification verification failed: Depth: %d, Number (%d) ror Verification of a server's certificate failed while processing an HTTPS connection. This log identifies the reason for the failure. 1st %d: certificate chain level 2nd %d: error number %S: error message Certificate issuer name:%s. Verification of the specified certificate failed because the device could not get the certificate's issuer name. %s is the certificate name. The wrong format for HTTP header. The header format of a packet returned by a server is wrong. Timeout for get server response. After the device sent packets to a server, the device did not receive any response from the server. The root cause may be a network delay issue. Download file size is wrong. The file size downloaded for AS is not identical with content-length Parse HTTP header has failed. Device can't parse the HTTP header in a response returned by a server. Maybe some HTTP headers are missing. Table 240 IDP Logs LOG MESSAGE DESCRIPTION System internal error. Detect IDP engine status failed. System internal error. Get IDP engine activation flag failed. System internal error. Enable IDP failed. Enable IDP engine activation flag failed. System internal error.Disable IDP failed. Disable IDP engine activation flag failed. Enable IDP succeeded. Enable IDP engine succeeded. Disable IDP succeeded. Disable IDP engine succeeded. Enable IDP engine failed. Insert IDP engine failed. Disable IDP engine failed. Remove IDP engine failed. Enable IDP engine succeeded. Insert IDP engine succeeded. Disable IDP engine succeeded. Remove IDP engine succeeded. IDP service is not registered Inspection will not be activated. IDP service is not registered. IDP service packet inspection feature and signature update will both be deactivated. IDP service trial license is expired. acket Inspection feature will not be activated. IDP service trial license is expired. IDP service packet inspection feature and signature update will both be deactivated.

Appendix B Log Descriptions Table 240 IDP Logs (continued) LOG MESSAGE DESCRIPTION IDP service standard license is expired. Update signature failed. IDP service standard license is expired. IDP signature cannot update. IDP service standard license is not registered. Update signature failed. IDP service standard license is not registered. IDP signature cannot update. IDP service trial license is expired. Update signature failed. IDP service trial license is expired. IDP signature cannot update. IDP service trial license is not registered. Update signature failed. IDP service trial license is expired. IDP signature cannot update. Custom signature add sid <sid», <error_message>. error: Custom signature adding failed. Error sid and message will be shown. Custom signature import error: line <line>, sid <sid>, <error_message>. Custom signature importing failed. Error line number of file, sid and message will be shown Custom signature replace error: line <line>, sid <sid>, <error_message>. Custom signature replacing failed. Error line number of file, sid and message will be shown Custom signature edit sid <sid», <error_message>. error: Custom signature editing failed. Error sid and message will be shown. Custom signature more than <num>. Replacement custom signature number is <num>. Custom signature replacement failed. Display maximum rule number and replacement rule number. Custom signature more than <num>. Remaining custom signature number is <num. Adding custom signature number is <num>. Custom signature adding failed. Display maximum rule number, remaining rule number and adding rule number. Get custom signature number error. Get custom rule number failed. Add custom signature error: signature <sid> is over length. Custom signature adding failed. Rule content length is too long. Edit custom signature error: signature <sid> is over length. Custom signature editing failed. Rule content length is too long. ZyWALL USG 1000 Users Guide

Table 240 IDP Logs (continued) LOG MESSAGE DESCRIPTION IDP off-line update failed. File damaged. IDP signature off-line update failed. Signature file maybe corrupt. IDP signature update failed. File crashed. IDP signature update failed. Decrypt signature file failed. IDP signature update failed. File damaged. IDP signature update failed. Decompress signature file failed. IDP signature update failed. File update failed. IDP signature update failed. Update signature file filed. IDP signature update failed. Can not update last update time. IDP signature update failed. Update last update time failed. IDP signature update failed. Can not update synchronized file. IDP signature update failed. Rebuild IDP DHA synchronized file failed. IDP signature update successful. Signature version: <version>. IDP signature update successful. System internal error. Create IDP debug directory failed System internal error. Create IDP debug directory failed. System internal error. Create IDP statistics entry failed. System internal error. Create IDP statistics entry failed. System internal error. Out of memory. IDP activation unchanged. System internal error. System is out of memory. IDP activation unchanged. System internal error. Create IDP proc failed. IDP activation failed. System internal error. Create IDP proc failed. IDP activation failed. [type=<type>] <message>, Action: <action>, Severity: <severity> IDP triggered event log. <type> = {sig(<id>) | scan-detection(<atfack>) | flood-detection(<attack>) | http-inspection(<attack>) | tcp- decoder(<attack>) | udp-decoder(<attack>) | iièmp-decoder(<attack>) }, <attack> = attack type. <severity> = {very low | low | medium | high | severe} Program DFA failed. IDP program DFA to hardware search engine failed. IDP sigature update failed. Fail to create temporary directory IDP signature update failed. Create /tmp/sig directory failed IDP sigature update failed. Fail to extract temporary file. IDP signature update failed. Extract signature package to /tmp/sig failed. IDP signature update failed. Invalid IDP config file. IDP signature update failed. Sig_check_update check failed. ZyWALL USG 1000 Users Guide

Appendix B Log Descriptions Table 240 IDP Logs (continued) LOG MESSAGE DESCRIPTION IDP signature update failed. Invalid signature content. IDP signature update failed. Sigquery check signature content failed. System internal error. Create IDP traffic anomaly entry failed. System internal error. Create IDP traffic anomaly entry failed. Query signature version failed. Unable to get signature version from new signature package download from update server Can not get signature version. Unable to get signature version from new signature package download from update server Table 241 Application Patrol Logs LOG MESSAGE DESCRIPTION System fatal error:

Application patrol zysh initialization failed. Protocol file import error. System fatal error: Application patrol zysh initialization failed. Shared memory failed.

System fatal error: Application patrol zyio failed. Fail to do zyio operation.

System fatal error: Warning application patrol resources ran out! New configuration of 60006031. affected rule [ %s:%d ] is discarded. System fatal error: Application patrol daemon (process) out of share memory address 60018001. pool. System fatal error: Application patrol daemon (process) ran out of pre-allocated share 60018002. memory. System fatal error: Application patrol daemon (process) failed to lock shared memory.

System fatal error: Application patrol daemon (process) failed to unlock shared memory.

System fatal error: Application patrol daemon (process) fails to create share memory.

Fail to retrieve user event from uamd. System fatal error:

Application patrol daemon (process) shared memory generate failed. System fatal error:

Fail to get share memory. System fatal error:

Fail to get attach memory. System fatal error:

Application patrol daemon stop. Activate App. Patrol has succeeded. Activate application patrol has succeeded. No ‘%s' protocol. The protocol %s does not exist. %s: Protocol Name Service %s has been activated. Protocol %s is active. %s: Protocol Name Deactivate App Patrol has succeeded. Deactivation of application patrol has succeeded. Initialize App. Patrol has succeeded. Initialization application patrol has succeeded.

Appendix B Log Descriptions Table 241 Application Patrol Logs (continued) LOG MESSAGE DESCRIPTION App Patrol Name=#s Type=ts %5=%d Protocol=$s Action=3s Packets logging. 1st %s: Protocol Name, 2nd %s: Category Name, 3rd %s: Default Rule or Exception Rule, 1st %d: Rule Index, 4th %s: TCP or UDP, 5th %s: Action. App Patrol resources The application patrol daemon (process) resource pool is full, current ran out. User %s is login user %s is unrestricted by rule %d of protocol %s. 1st %s: User unrestricted by rule [ Name, 1st %d: Rule Index, 2nd %s: Protocol Name. $s:%d ]. 1st $s: User Name, 2nd %s: Protocol Name, 1% 3%d: Rule Index Table 242 IKE Logs LOG MESSAGE DESCRIPTION $s:%s has not announced DPD capability %S:%s is the peer IP:Port. Peer has not announced capability. [COOKIE] cookie, Invalid no sa found Cannot find SA according to the cookie. [DPD] No response from “&s:%s using existing Phase-1l SA in $u Trying with Phase-l rekey. seconds. %S:%s is the peer IP:Port. %u is the retry time. Dead Peer Detection (DPD) detected no response from peer. [HASE] [$s] Phase 1 hash mismatch : Tunnel %s is the tunnel name. When negotiating Phase-1, the exchange hash did not match. [HASE] [$s] Phase 2 hash mismatch" : Tunnel %s is the tunnel name. When negotiating Phase-2, the calculated quick mode authentication hash did not match. [ID] Invalid ID ID payload is not valid (in Phase-1 is local/peer ID, in Phase-2 is local/ information remote policy). [ID] : Tunnel [%s] %s is the tunnel name. When negotiating Phase-1, the local tunnel IP Local IP mismatch did not match the My IP in VPN gateway. [ID] : Tunnel [%s] My |%s is the tunnel name. When negotiating Phase-1 and selecting IP mismatch matched proposal, My IP Address could not be resolved. [ID] : Tunnel [%s] %s is the tunnel name. When negotiating Phase-1, the peer ID did not Phase 1 ID mismatch match. [ID] : Tunnel [%s] %s is the tunnel name. When negotiating Phase-2 and checking IPsec Phase 2 Local ID SAs or the ID is IPV6 ID. mismatch [ID] : Tunnel [%s] %s is the tunnel name. When negotiating Phase-2 and checking IPsec Phase 2 Remote ID mismatch SAs or the ID is IPV6 ID. [ID] [$s] Remote IP mismatch : Tunnel %s is the tunnel name. When negotiating Phase-1, the peer tunnel IP did not match the secure gateway address in VPN gateway. [SA] : Malformed IPSec SA proposal When selecting a matched proposal, some protocol was given more than once. [SA] : No proposal chosen When selecting a matched proposal in phase-1 or phase-2, so proposal was selected. ZyWALL USG 1000 Users Guide

Table 242 1KE Logs (continued) LOG MESSAGE DESCRIPTION [SA] : Tunnel [#s] Phase 1 authentication algorithm mismatch %s is the tunnel name. When negotiating Phase-1, the authentication algorithm did not match. [SA] : Tunnel [#s] Phase 1 authentication method mismatch %s is the tunnel name. When negotiating Phase-1, the authentication method did not match. [SA] : Tunnel [#s] Phase 1 encryption algorithm mismatch %s is the tunnel name. When negotiating Phase-1, the encryption algorithm did not match. [SA] : Tunnel [%s] %s is the tunnel name. When negotiating Phase-1, the packet was not Phase 1 invalid a ISKAMP packet in the protocol field. protocol [SA] : Tunnel [%s] %s is the tunnel name. When negotiating Phase-1, the transform ID Phase 1 invalid transform was invalid. [SA] : Tunnel [#s] Phase 1 key group mismatch %s is the tunnel name. When negotiating Phase-1, the DH group ofthe attribute list ‘attrs' did not match the security policy. [SA] : Tunnel [#s] Phase 1 negotiation mode mismatch %s is the tunnel name. When negotiating Phase-1, the negotiation mode did not match. [SA] : Tunnel [#s] Phase 2 authentication algorithm mismatch %s is the tunnel name. When negotiating Phase-2, the authentication algorithm did not match. [SA] : Tunnel [#s] Phase 2 encapsulation mismatch %s is the tunnel name. When negotiating Phase-2, the encapsulation did not match. [SA] : Tunnel [#s] Phase 2 encryption algorithm mismatch %s is the tunnel name. When negotiating Phase-2, the encryption algorithm did not match. [SA] : Tunnel [#s] Phase 2 pfs mismatch %s is the tunnel name. When negotiating Phase-2, the PFS specified did not match. [SA] : Tunnel [#s] Phase 2 pfs unsupported: %d %s is the tunnel name. When negotiating Phase-2, this device does not support the PFS specified. [SA] : Tunnel [%s] %s is the tunnel name. When negotiating Phase-2, the SA Phase 2 SA encapsulation did not match. encapsulation mismatch [SA] : Tunnel [%s] %s is the tunnel name. When negotiating Phase-2, the SA protocol did Phase 2 SA protocol mismatch not match. ISA] : Tunnel [ès] SA sequence size mismatch %s is the tunnel name. When negotiating Phase-2, the SA sequence size did not match. [XCHG] exchange type is not IP, AGGR, or INFO This device is the responder and this is the initiator's first packet, but exchange type is not IP, AGGR, or INFO and the packet is ignored. ZyWALL USG 1000 Users Guide

Appendix B Log Descriptions Table 242 IKE Logs (continued) LOG MESSAGE DESCRIPTION Cannot resolve My IP Addr %s for Tunnel 135] 1st %s is my ip address. 2nd %s is the tunnel name. When selecting a matched proposal in phase-1, the engine could not get My-IP address. Cannot resolve Secure Gateway Addr %s for Tunnel [$s] 1st %s is my ip address. 2nd %s is the tunnel name; When selecting a matched proposal in phase-1, the engine could not get the correct secure gateway address. Could not dial dynamic tunnel "#5" %s is the tunnel name. The tunnel is a dynamic tunnel and the device cannot dial it. Could not dial incomplete tunnel "%s" %s is the tunnel name. The tunnel setting is not complete. Could not dial manual key tunnel "#s" %s is the tunnel name. The manual key tunnel cannot be dialed. DPD response with invalid ID When receiving a DPD response with invalid ID ignored. DPD response with no active request When receiving a DPD response with no active query. IKE Packet Retransmit When retransmitting the IKE packets. Phase 1 IKE SA process done When Phase 1 negotiation is complete. Recv Main Mode request from [%s] %s is the remote name; When receiving a request to enter Main mode. Recv Aggressive Mode request from [%s] %s is the remote name; When receiving a request to enter Aggressive mode. Recv DPD request from $s" %s:%s is peer IP:Port. The device received a Dead Peer Detection request. Recv DPD response from "és:$s" %s:%s is peer IP:Port. The device received a Dead Peer Detection response. Recv:[SA]$s[KE]%s[ID] $s (CERT] $s [CR] %s [(HASH 1$s [SIG] %s [NOI $s(D EL]%s{(VID]%s{ATTR]ès This is a combined message for incoming IKE packets. Send Main Mode request to [$s] %s is the remote name. The device sent a request to enter Main Mode. Send Aggressive Mode request to [%s] %s is the remote name. The device sent a request to enter Aggressive Mode. Send DPD request to %s:%s is peer IP:Port. The device sent a Dead Peer Detection request to the peer. Send DPD response to $s" %S:%s is peer IP:Port. The device sent a DPD response sent to the peer. Send:[ID]$s[SA]%s[KE] $s([ID]%s[CERT] %s [CR] % S [HASH] %s [SIG] #s [NONC E]%s(DEL])3s[VID]%s [AT TRI%S! This is a combined message for outgoing IKE packets. Start Phase 2: Mode Quick Indicates the beginning of phase 2 using quick mode. ZyWALL USG 1000 Users Guide

Table 242 1KE Logs (continued) LOG MESSAGE DESCRIPTION The cookie pair is 0x%08x%08x / 0x%08x%08x Indicates the initiator/responder cookie pair. The IPSec tunnel "$s" is already established %s is the tunnel name. When dialing a tunnel, the tunnel is already dialed. Tunnel [#%s] built successfully %s is the tunnel name. The phase-2 tunnel negotiation is complete. Tunnel [#s] Phase 1 pre-shared key mismatch %s is the tunnel name. When negotiating phase-1, the pre-shared key did not match. Tunnel [%s] Recving IRKE request %s is the tunnel name. The device received an IKE request. Tunnel [%s] Sending IRKE request %s is the tunnel name. The device sent an IKE request. Tunnel [$s] IKE Negotiation is in process %s is the tunnel name. When IKE request is already sent but still attempting to dial a tunnel. VEN gateway %s was disabled %s is the gateway name. An administrator disabled the VPN gateway. VEN gateway %s was enabled %s is the gateway name. An administrator enabled the VPN gateway. XAUTH fail! My name:

%s is the my xauth name. This indicates that my name is invalid. XAUTH fail! Remote user: %s %s is the remote xauth name. This indicates that a remote user's name is invalid. XAUTH succeed! My name: %s %s is the my xauth name. This indicates that my name is valid. XAUTH succeed! Remote user: %s %s is the remote xauth name. This indicate that a remote user's name is valid Dynamic Tunnel [Ss:%s:0x8x:%s] built successfully The variables represent the phase 1 name, tunnel name, SPI and the xauth name (optional). The phase-2 tunnel negotiation is complete. Dynamic Tunnel [Ss:%s:0x%x:0x8x:%s] rekeyed successfully The variables represent the phase 1 name, tunnel name, old SPI, new SPI and the xauth name (optional). The tunnel was rekeyed successfully. successfully The variables represent the phase 1 name, tunnel name, SPI and the xauth name (optional). The phase-2 tunnel negotiation is complete. Tunnel [3s:%s:0x%x:0x8x:%s] rekeyed successfully The variables represent the phase 1 name, tunnel name, old SPI, new SPI and the xauth name (optional). The tunnel was rekeyed successfully. Tunnel [äs:#s] Phase 1 pre-shared key mismatch The variables represent the phase 1 name and tunnel name. When negotiating phase-1, the pre-shared keys did not match. Tunnel [%s:%s] Recving IKE request The variables represent the phase 1 name and tunnel name. The device received an IKE request. ZyWALL USG 1000 Users Guide

Appendix B Log Descriptions Table 242 IKE Logs (continued) LOG MESSAGE DESCRIPTION Tunnel [%s:%s] Sending IKE request The variables represent the phase 1 name and tunnel name. The device sent an IKE request. Tunnel [%s:0x®x] is The variables represent the tunnel name and the SPI of a tunnel that disconnected was disconnected. Tunnel [%s] rekeyed %s is the tunnel name. The tunnel was rekeyed successfully. successfully Table 243 IPSec Logs LOG MESSAGE DESCRIPTION Corrupt packet, Inbound transform operation fail The device received corrupt IPsec packets and could not process them. Encapsulated packet too big with length An outgoing packet needed to be transformed but was longer than

Get inbound transform fail When performing inbound processing for incoming IPSEC packets and ICMPSs related to them, the engine cannot obtain the transform context. Get outbound transform fail When outgoing packet need to be transformed, the engine cannot obtain the transform context. Inbound transform operation fail After encryption or hardware accelerated processing, HWAccel dropped packet (resource shortage, corrupt packet, invalid MAC, and so on). Outbound transform operation fail After encryption or hardware accelerated processing, Hwaccel dropped packet (e.g., resource overflow, corrupt packet, and so on). Packet too big with Fragment Off An outgoing packet needed to be transformed, but the fragment flag was off and the packet was too big. SPI:0x%x SEQ:0x8x Execute transform step fail, ret-%d The variables represent the SPI, sequence number and the error number. When trying to perform transforming, the engine returned an error. SPI:0x%x SEQ:0x%x No rule found, Dropping packet The variables represent the SPI and the sequence number. The packet did not match the tunnel policy and was dropped. SPI:0x%x SEO:0xèx Packet Anti-Replay detected The variables represent the SPI and the sequence number. The device received a packet again (that it had already received). VEN connection %s was disabled. %s is the VPN connection name. An administrator disabled the VPN connection. VEN connection %s was enabled. %s is the VPN connection name. An administrator enabled the VPN connection. ZyWALL USG 1000 Users Guide

Table 244 Firewall Logs LOG MESSAGE DESCRIPTION priority:%lu, from %s to %s, service %s, %s {st variable is the global index of rule, 2nd is the from zone, 3rd is the to zone, 4th is the service name, 5th is ACCEPT/DROP/ REJECT. $s:%d: in %s(): Firewall is dead, trace to %s is which file, %d is which line, %s is which function Firewall has been %s. %s is enabled/disabled Firewall rule %d has been moved to %d. 1st %d is the old global index of rule, 2nd %d is the new global index of rule Firewall rule %d has been deleted. %d is the global index of rule Firewall rules have been flushed. Firewall rules were flushed Firewall rule %d was $s. %d is the global index of rule, %s is appended/inserted/modified Firewall %s %s rule %d was %s. 1st %s is from zone, 2nd %s is to zone, %d is the index of the rule 3rd %s is appended/inserted/modified Firewall %s %s rule %d has been moved to %d. 1st %s is from zone, 2nd %s is to zone, 1st %d is the old index of the rule 2nd %d is the new index of the rule Firewall %s %s rule %d has been deleted. 1st %s is from zone, 2nd %s is to zone, %d is the index of the rule Firewall $s %s rules have been flushed. 1st %s is from zone, 2nd %s is to zone abnormal TCP flag attack detected Abnormal TCP flag attack detected invalid state detected Invalid state detected The Asymmetrical Route has been enabled. Asymmetrical route has been turned on. The Asymmetrical Route has been disabled. Asymmetrical Route has been turned off. Table 245 Sessions Limit Li ogs LOG MESSAGE DESCRIPTION Maximum sessions per host (d) was exceeded. %d is maximum sessions per host. Table 246 Policy Route Logs LOG MESSAGE DESCRIPTION Cann't open bum_entries Policy routing can't activate BWM feature. Cann't open link doun Policy routing can't detect link up/down status. ZyWALL USG 1000 Users Guide

Appendix B Log Descriptions Table 246 Policy Route Logs (continued) LOG MESSAGE DESCRIPTION Cannot get handle from User-aware policy routing is disabled due to some reason. UAM, user-aware PR is disabled mbloc allocate Allocating policy routing rule fails: insufficient memory. memory failed! pt: allocate memory Allocating policy routing rule fails: insufficient memory. failed! To send message to policy route daemon failed! Failed to send control message to policy routing manager. The policy route #%d allocates memory fail! Allocating policy routing rule fails: insufficient memory. %d: the policy route rule number The policy route #%d uses empty user group! Use an empty object group. %d: the policy route rule number The policy route #%d uses empty source address group! Use an empty object group. %d: the policy route rule number The policy route #%d uses empty destination address group! Use an empty object group. %d: the policy route rule number The policy route #%d uses empty service group Use an empty object group. %d: the policy route rule number Policy-route rule %d Rules is inserted into system. was inserted. %d: the policy route rule number Policy-route rule %d Rules is appended into system. was appended. %d: the policy route rule number Policy-route rule %d Rule is modified. was modified. %d: the policy route rule number Policy-route rule %d Rule is moved. was moved to %d. 1st %d: the original policy route rule number 2nd %d: the new policy route rule number Policy-route rule %d Rule is deleted. was deleted. %d: the policy route rule number Policy-route rules Policy routing rules are cleared. were flushed. ZyWALL USG 1000 Users Guide

Table 247 Built-in Services Logs LOG MESSAGE DESCRIPTION User on $u.$u.#%u.$u has been denied access from $s HTTP/HTTPS/TELNET/SSH/FTP/SNMP access to the device was denied. Pu.u.Au.%u is IP address %s is HTTP/HTTPS/SSH/SNMP/FTP/TELNET HTTPS certificate:%s does not exist. HTTPS service will not work. An administrator assigned a nonexistent certificate to HTTPS. %s is certificate name assigned by user HTTPS port has been changed to port %s. An administrator changed the port number for HTTPS. %s is port number HTTPS port has been changed to default port. An administrator changed the port number for HTTPS back to the default (443). HTTP port has changed to port %s. An administrator changed the port number for HTTP. %s is port number assigned by user HTTP port has changed to default port. An administrator changed the port number for HTTP back to the default (80). SSH port has been changed to port %s. An administrator changed the port number for SSH. %s is port number assigned by user SSH port has been changed to default port. An administrator changed the port number for SSH back to the default (22). SSH certificate:s does not exist. SSH service will not work. An administrator assigned a nonexistent certificate to SSH. %s is certificate name assigned by user SSH certificate:%s format is wrong. SSH service will not work. After an administrator assigns a certificate for SSH, the device needs to convert it to a key used for SSH. %s is certificate name assigned by user TELNET port has been changed to port %s. An administrator changed the port number for TELNET. %s is port number assigned by user TELNET port has been changed to default port. An administrator changed the port number for TELNET back to the default (23). FTP certificate:ès does not exist. An administrator assigned a nonexistent certificate to FTP. %s is certificate name assigned by user FTP port has been changed to port %s. An administrator changed the port number for FTP. %s is port number assigned by user FTP port has been changed to default port. An administrator changed the port number for FTP back to the default (21). SNMP port has been changed to port %s. An administrator changed the port number for SNMP. %s is port number assigned by user SNMP port has been changed to default port. An administrator changed the port number for SNMP back to the default (161). ZyWALL USG 1000 Users Guide

Appendix B Log Descriptions Table 247 Built-in Services Logs (continued) LOG MESSAGE DESCRIPTION Console baud has been changed to %s. An administrator changed the console port baud rate. %s is baud rate assigned by user Console baud has been reset to %d. An administrator changed the console port baud rate back to the default (115200). %d is default baud rate DHCP Server on Interface %s will not work due to Device HA status is Stand-By If interface is stand-by mode for device HA, DHCP server can't be run. Otherwise it has conflict with the interface in master mode. %s is interface name DHCP Server on Interface %s will be reapplied due to Device HA status is Active When an interface has become the HA master, the DHCP server needs to start operating. %s is interface name DHCP's DNS option:%s has changed. DHCP pool's DNS option support from WAN interface. If this interface is unlink/disconnect or link/connect, this log will be shown. %s is interface name. The DNS option of DHCP pool has retrieved from it Set timezone to %s. An administrator changed the time zone. %s is time zone value Set timezone to default. An administrator changed the time zone back to the default (0). Enable daylight saving. An administrator turned on daylight saving. Disable daylight saving. An administrator turned off daylight saving. DNS access control rules have been reached the maximum number. An administrator tried to add more than the maximum number of DNS access control rules (64). DNS access control rule $u of DNS has been appended. An administrator added a new rule. %u is rule number DNS access control rule $u has been inserted. An administrator inserted a new rule. %u is rule number DNS access control rule $u has been appended An administrator appended a new rule. %u is rule number DNS access control rule $u has been modified An administrator modified the rule %u. %u is rule number DNS access control rule $u has been deleted. An administrator removed the rule %u. %u is rule number DNS access control rule $u has been moved to $%d. An administrator moved the rule %u to index %d. %u is previous index %d variable is current index ZyWALL USG 1000 Users Guide

Table 247 Built-in Services Logs (continued) LOG MESSAGE DESCRIPTION The default record of Zone Forwarder have reached the maximum number of 128 DNS servers. The default record DNS servers is more than 128. Interface %s ping check is successful. Zone Forwarder adds DNS servers in records. Ping check ok, add DNS servers in bind. %s is interface name Interface %s ping check is failed. Zone Forwarder removes DNS servers in records. Ping check failed, remove DNS servers from bind. %s is interface name Interface %s ping check is disabled. Zone Forwarder adds DNS servers in records. Ping check disabled, add DNS servers in bind. %s is interface name Wizard apply DNS server failed. Wizard apply DNS server failed. Wizard adds DNS server %s failed because DNS zone setting has conflictd. Wizard apply DNS server failed because DNS zone conflicted. %s is the IP address of the DNS server Wizard adds DNS server $s failed because Zone Forwarder numbers have reached the maximum number of 32. Wizard apply DNS server fail because the device already has the maximum number of DNS records configured. %s is IP address of the DNS server. Access control rules of $s have reached the maximum number of $u The maximum number of allowable rules has been reached. %s is HTTP/HTTPS/SSH/SNMP/FTP/TELNET. ou is the maximum number of access control rules. Access control rule %u of %s was appended. A new built-in service access control rule was appended. %u is the index of the access control rule. %S is HTTP/HTTPS/SSH/SNMP/FTP/TELNET. Access control rule $u of %s was inserted. An access control rule was inserted successfully. %u is the index of the access control rule. %s is HTTP/HTTPS/SSH/SNMP/FTP/TELNET. Access control rule $u of %s was modified. An access control rule was modified successfully. %u is the index of the access control rule. %S is HTTP/HTTPS/SSH/SNMP/FTP/TELNET. Access control rule $u of %s was deleted. An access control rule was removed successfully. %u is the index of the access control rule. %s is HTTP/HTTPS/SSH/SNMP/FTP/TELNET. ZyWALL USG 1000 Users Guide

Appendix B Log Descriptions Table 247 Built-in Services Logs (continued) LOG MESSAGE DESCRIPTION Access control rule %d of %s was moved to %d. An access control rule was moved successfully. 1st %d is the previous index . %s is HTTP/HTTPS/SSH/SNMP/FTP/TELNET. 2nd %d is current previous index. SNMP trap can not be sent successfully Cannot send a SNMP trap to a remote host due to network error Table 248 System Logs LOG MESSAGE DESCRIPTION Port %d is up!! When LINK is up, %d is the port number. Port $%d is down!! When LINK is down, %d is the port number. $s is dead at %s A daemon (process) is gone (was killed by the operating system). 1st %s: Daemon Name, 2nd %s: date+time %s process count is incorrect at %s The count of the listed process is incorrect. 1st %s: Daemon Name, 2nd %s: date+time $s becomes Zombie at

A process is present but not functioning. 1st %s: Daemon Name, 2nd %s: date+time When memory usage exceed threshold-max, memory usage reaches %d%% :mem-threshold-max. When disk usage exceeds threshold-max, %s: Partition name file system usage reaches %d%%: disk-threshold-max. When memory usage drops below threshold-min, System Memory usage drops below the threshold of %d%%: mem-threshold-min. When disk usage drops below threshold-min, %s: partition_name file system drops below the threshold of %4d%%: disk-threshold-min. DHCP Server executed with cautious mode enabled DHCP Server executed with cautious mode enabled. DHCP Server executed with cautious mode disabled DHCP Server executed with cautious mode disabled. Received packet is not an ARP response packet A packet was received but it is not an ARP response packet. Receive an ARP response The device received an ARP response. Receive ARP response from %s (%s) The device received an ARP response from the listed source. The request IP is: %s, sent from %s The device accepted a request. Received ARP response NOT for the request IP address The device received an ARP response that is NOT for the requested IP address. Receive an ARP response from the client issuing the DHCP request The device received an ARP response from the client issuing the DHCP request. ZyWALL USG 1000 Users Guide

Table 248 System Logs (continued) LOG MESSAGE DESCRIPTION Receive an ARP response from an unknown client The device received an ARP response from an unknown client. In total, received %d arp response packets for the requested IP address The device received the specified total number of ARP response packets for the requested IP address. Clear arp cache successfully. The ARP cache was cleared successfully. Client MAC address is not an Ehernet address A client MAC address is not an Ethernet address. DHCP request received via interface %s (3%s:%s), src mac: %s with requested IP:

The device received a DHCP request through the specified interface. IP confliction is detected. Send back DHCP-NAK. IP conflict was detected. Send back DHCP-NAK. Clear ARP cache done Clear ARP cache done. NTP update successful, current time is %s The device successfully synchronized with a NTP time server . %s is the time format. NTP update failed The device was not able to synchronize with the NTP time server successfully. Device is rebooted by administrator! An administrator restarted the device. Insufficient memory. Cannot allocate system memory. Connect to dyndns server has failed. Cannot connect to members.dyndns.org to update DDNS. Update the profile %s has failed because of strange server response. Update profile failed because the response was strange, %s is the profile name. Update the profile %s has succeeded because the IP address of FODN %s was not changed. Update profile succeeded, because the IP address of profile is unchanged, %s is the profile name. Update the profile %s has succeeded. Update profile succeeded, %s is the profile name. Update the profile %s has failed because the FODN %s is invalid. Update profile failed because FQDN for the profile is invalid for DynDNS, 1st %s is the profile name, 2nd %s is the FQDN of the profile. Update the profile %s has failed because the FODN %s is malformed. The FQDN format is malformed for DynDNS server, 1st %s is the profile name, 2nd %s is the FQDN of the profile. ZyWALL USG 1000 Users Guide

Appendix B Log Descriptions Table 248 System Logs (continued) LOG MESSAGE DESCRIPTION Update the profile %s has failed because the FODN %s is not under your control. The owner of this FQDN is not the user, 1st %s is the profile name, 2nd %s is the FQDN of the profile. Update the profile %s has failed because the FODN %s was blocked for abuse. The FQDN is blocked by DynDNS, 1st %s is the profile name, 2nd %s is the FQDN of the profile. Update the profile %s has failed because of authentication fail. Try to update profile, but failed, because of authentication fail, %s is the profile name. Update the profile %s has failed because of invalid system parameters. Some system parameters are invalid to update FQDN, %s is the profile name. Update the profile %s has failed because the FODN %s was blocked. The FQDN is blocked by DynDNS , 1st %s is the profile name, 2nd %s is the FQDN of the profile. Update the profile %s has failed because too many or too few hosts found. %s is the profile name. Update the profile %s has failed because of dynäns internal error Update profile failed because of a dynsdns internal error, %s is the profile name. Update the profile %s has failed because the feature requested is only available to donators. Update profile failed because the feature requested is only available to donators, %s is the profile name. Update the profile %s has failed because of error response. Update profile failed because the response is incorrect, %s is the profile name. Update the profile %s has failed because %s. Update profile failed, and show the response message, 1st %s is the profile name, 2nd %s is the reason. Update the profile %s has failed because of unknown error. Update profile failed because unknown error. Sometimes, the force authentication will result in this error, 1st %s is the profile name. Update the profile %s has failed because Username was empty. DDNS profile needs username, %s is the profile name. Update the profile %s has failed because Password was empty. DDNS profile needs password, %s is the profile name. Update the profile %s has failed because Domain name was empty. DDNS profile needs domain name, %s is the profile name. ZyWALL USG 1000 Users Guide

Appendix B Log Descriptions Table 248 System Logs (continued) LOG MESSAGE DESCRIPTION Update the profile %s has failed because Custom IP was empty. The DDNS profile's IP select type is custom, and a custom IP was not defined, %s is the profile name. Update the profile %s has failed because WAN interface was empty. Ifthe DDNS profile's IP select type is iface, it needs a WAN iface, %s is the profile name. The profile %s has been paused because the VRRP status of WAN interface was standby. The profile is paused by device-HA, because the VRRP status of that iface is standby, %s is the profile name. Update the profile %s has failed because WAN interface was link- down. DDNS profile cannot be updated for WAN IP because WAN iface is link-down, %s is the profile name. Update the profile %s has failed because WAN interface was not connected. DDNS profile cannot be updated for WAN IP because WAN iface is PPP and not connected, %s is the profile name. Update the profile %s has failed because IP address of WAN interface was empty. DDNS profile cannot be updated because the IP of WAN iface is

0.0.0.0, 1st %s is the profile name.

Update the profile %s has failed because ping-check of WAN interface has failed. DDNS profile cannot be updated because the ping-check for WAN iface failed , %s is the profile name. The profile %s has been paused because the HA interface of VRRP status was standby. The profile is paused by Device-HA, because the VRRP status of that HA iface is standby, %s is the profile name. Update the profile %s has failed because HA interface was link- down. DDNS profile cannot be updated for HA IP address because HA iface is link-down, %s is the profile name. Update the profile %s has failed because the HA interface was not connected. DDNS profile cannot be updated for HA IP address because HA iface is PPP and not connected, %s is the profile name. Update the profile %s has failed because IP address of HA interface was empty. DDNS profile cannot be updated because the IP address of HA iface is

0.0.0.0, %s is the profile name.

Update the profile %s has failed because ping-check of HA interface has failed. DDNS profile cannot be updated because the fail of ping-check for HA iface, %s is the profile name DDNS has been disabled by Device-HA. DDNS is disabled by Device-HA, because all VRRP groups are standby.

Appendix B Log Descriptions Table 248 System Logs (continued) LOG MESSAGE DESCRIPTION DDNS has been enabled by Device-HA. DDNS is enabled by Device-HA, because one of VRRP groups is active. Disable DDNS has Disable DDNS. succeeded. Enable DDNS has Enable DDNS. succeeded. DDNS profile 4% been renamed as %s. Rename DDNS profile, 1st %s is the original profile name, 2nd %s is the new profile name. DDNS profile %s has been deleted. Delete DDNS profile, %s is the profile name, DDNS Initialization has failed. Initialize DDNS failed, All DDNS profiles are deleted All DDNS profiles have been removed. Table 249 Connectivity Check Logs LOG MESSAGE DESCRIPTION Cann't open link up2 Can not recover routing status which is link-down. Can not open %s.pid Can not open connectivity check process ID file. %s: interface name Can not open $s.arg Can not open configuration file for connectivity check process. %s: interface name The connectivity- check is activate $s interface The link status of interface is still activate after check of connectivity check process. %s: interface name The connectivity- check is fail for %s interface The link status of interface is fail after check of connectivity check process. %s: interface name Can't get gateway IP of %s interface The connectivity check process can't get the gateway IP address for the specified interface. %s: interface name Can't alloc memory The connectivity check process can't get memory from OS. Can't load $%s module The connectivity check process can't load module for check link-status. %S: the connectivity module, currently only ICMP available. Can't handle function of ‘isalive' $s module The connectivity check process can't execute 'isalive' function from module for check link-status. %S: the connectivity module, currently only ICMP available. Create socket error The connectivity check process can't get socket to send packet. Can't get IP address of %s interface The connectivity check process can't get IP address of interface. %s: interface name. Can't get flags of %s interface The connectivity check process can't get interface configuration. %s: interface name ZyWALL USG 1000 Users Guide

Table 249 Connectivity Check Logs (continued) LOG MESSAGE DESCRIPTION Can't get remote address of %s interface The connectivity check process can't get remote address of PPP interface %s: interface name Can't get NETMASK address of %s interface The connectivity check process can't get netmask address of interface. %s: interface name Can't get BROADCAST address of %s interface The connectivity check process can't get broadcast address of interface %s: interface name Can't use MULTICAST IP for destination The connectivity check process can't use multicast address to check link-status. The destination is invalid, because destination IP is broadcast IP The connectivity check process can't use broadcast address to check link-status. Can't get MAC address of %s interface! The connectivity check process can't get MAC address of interface. %s: interface name To send ARP REQUEST error! The connectivity check process can't send ARP request packet. The %s routing status seted to DEAD by connectivity-check The interface routing can't forward packet. %s: interface name The %s routing status seted ACTIVATE by connectivity-check The interface routing can forward packet. %s: interface name Table 250 Device HA Logs LOG MESSAGE DESCRIPTION Device HA VRRP Group $s has been added. An VRRP group has been created, %s: the name of VRRP group. Device HA VRRP group $s has been modified. An VRRP group has been modified, %s: the name of VRRP group. Device HA VRRP group $s has been deleted. An VRRP group has been deleted, %s: the name of VRRP group. Device HA VRRP interface $%s for VRRP Group %s has changed. Configuration of an interface that belonged to a VRRP group has been changed, 1st %s: VRRP interface name, 2ed %s: %s: the name of VRRP group. Device HA syncing from $s starts. Device HA Syncing from Master starts when user click "Sync Now" using Auto Sync, %s: The IP of FQDN of Master. #s has no file to sync, Skip syncing it for %s. There is no file to be synchronized from the Master when syncing a object (AV/AS/IDP/Certificate/System Configuration), But in fact, there should be something in the Master for the device to synchronize with, 1st %s: The syncing object, 2ed %s: The feature name for the syncing object. ZyWALL USG 1000 Users Guide

Appendix B Log Descriptions Table 250 Device HA Logs (continued) LOG MESSAGE DESCRIPTION Master configuration is the same with Backup. Skip updating it. The System Startup configuration file synchronized from the Master is the same with the one in the Backup, so the configuration does not have to be updated. %s file not existed, Skip syncing it for %s There is no file to be synchronized from the Master when syncing a object (AV/AS/IDP/Certificate/System Configuration), But in fact, there should be something in the Master for the device to synchronize with, 1st %s: The syncing object, 2ed %s: The feature name for the syncing object. Master firmware version can not be recognized. Stop syncing from Master. Synchronizing stopped because the fimware version file was not found in the Master. À Backup device only synchronizes from the Master if the firmware versions are the same between the Master and the Backup. Device HA Sync has failed when syncing %s The synchronization password was incorrect when attempting to synchronize a certain object (AV/AS/IDP/Certificate/System for %s due to bad Configuration). \"Sync Password\". 1st %s: The object to be synchronized, 2ed %s: The feature name for the object to be synchronized. Device HA Sync has The Sync From IP address or Sync Port may be incorrect when failed when syncing %s synchronizing a certain object (AV/AS/IDP/Certificate/System for %s due to bad Configuration). \"Syne From\" or \"Sync Port\". Device HA Sync has Synchronization failed when synchronizing a certain object (AV/AS/ failed when syncing %s for %s. IDP/Certificate/System Configuration) due to an unknown reason, 1st %s: The object to be synchronized, 2ed %s: The feature name for the object to be synchronized. Sync Failed: Cannot connect to Master when syncing %s for %s. Synchronization failed because the Backup could not connect to the Master. The object to be synchronized, 2ed %s: The feature name for the object to be synchronized. Backup firmware version can not be recognized. Stop syncing from Master. The firmware version on the Backup cannot be resolved to check if it is the same as on the Master. A Backup device only synchronizes from the Master if the Master and the Backup have the same firmware versions. Sync failed: Remote Firmware Version Unknown The firmware version on the Master cannot be resolved to check if it is the same as on the Master. A Backup device only synchronizes from the Master if the Master and the Backup have the same firmware versions. Master firmware version should be the same with Backup. The Backup and Master have different firmware versions. A Backup device only synchronizes from the Master if the Master and the Backup have the same firmware versions. Update %s for %s has failed. Updating a certain object failed when updating (AS/AV/IDP/Certificate/ System Configuration). 1st %s: The object to be synchronized, 2ed %s: The feature name for the object to be synchronized. Update for %s has failed:

Updating a certain object failed when updating (AS/AV/IDP/Certificate/ System Configuration) due to some reason. 1st %s: The object to be synchronized, 2ed %s: The feature name for the object to be synchronized. Device HA has skipped syncing %s since %s is $s. A certain service has no license or the license is expired, so it was not synchronized from the Master. 1st %s: The object to be synchronized, 2ed %s: The feature name for the object to be synchronized, 3rd %s: unlicensed or license expired. ZyWALL USG 1000 Users Guide

Appendix B Log Descriptions Table 250 Device HA Logs (continued) LOG MESSAGE DESCRIPTION Device HA authentication type for VRRP group %s maybe wrong. A VRRP group's Authentication Type (Md5 or IPSec AH) configuration may not match between the Backup and the Master. %s: The name of the VRRP group. Device HA authenticaton string of text for VRRP group $s maybe wrong. A VRRP group's Simple String (Md5) configuration may not match between the Backup and the Master. %s: The name of the VRRP group. Device HA authentication string of AH for VRRP group $s maybe wrong. A VRRP group's AH String (IPSec AH) configuration may not match between the Backup and the Master. %s: The name of the VRRP group. Retrying to update %s for %s. Retry: %d. An update failed. Retrying to update the failed object again. 1st %s: The object to be synchronized, 2ed %s: The feature name for the object to be synchronized, %d: the retry count. Recovring to Backup original state for %s has failed. An update failed. The device will try to recover the failed update feature to the original state before Device HA synchronizes the specified object. Recovering to Backup original state for %s has succeeded. Recovery succeeded when an update for the specified object failed. One of VRRP groups has became avtive. Device HA Sync has aborted from Master %s. %s: IP or FQDN of Master Master configuration file does not exist. Skip updating ZySH Startup Configuration. System internal error: %s. Skip updating %s. 1st %s: error string, 2ed %s: the syncing object Master configuration file is empty. Skip updating ZySH Startup Configuration. Device HA Sync has failed when syncing %s for %s due to transnission timeout. 1st %s: the syncing object, 2ed %s: the feature name for the syncing object

Appendix B Log Descriptions Table 251 Routing Protocol Logs LOG MESSAGE DESCRIPTION RIP on interface %s has been stopped because Device-HA binds this interface. Device-HA is currently running on the interface %s, so all the local service have to be stopped including RIP. %s: Interface Name RIP on all interfaces have been stopped Got the CLI command ‘no router rip' to shut down RIP on all interfaces Invalid RIP md5 authentication RIP md5 authentication has been set without setting md5 authentication id and key first Invalid RIP text authentication. RIP text authentication has been set without setting authentication key first RIP on interface %s has been activated. RIP on interface %s has been activated. %s: Interface Name RIP direction on interface %s has been changed to In-Only. RIP direction on interface %s has been changed to In-Only. %s: Interface Name RIP direction on interface %s has been changed to Out-Only. RIP direction on interface %s has been changed to Out-Only. %s: Interface Name RIP authentication mode has been changed to %s. RIP authentication mode has been changed to text or md5. RIP text authentication key has been changed. RIP text authentication key has been changed. RIP md5 authentication id and key have been changed. RIP md5 authentication id and key have been changed. RIP global version has been changed to %s. RIP global version has been changed to version 1 or 2. RIP redistribute OSPF routes has been enabled. RIP redistribute OSPF routes has been enabled. RIP redistribute static routes has been enabled. RIP redistribute static routes has been enabled. RIP on interface %s has been deactivated. RIP on interface %s has been deactivated. %s: Interface Name RIP direction on interface %s has been changed to BiDir. RIP direction on interface %s has been changed to BiDir. %s: Interface Name RIP authentication has benn disabled. RIP text or md authentication has been disabled. RIP text authentication key has been deleted. RIP text authentication key has been deleted. ZyWALL USG 1000 Users Guide

Table 251 Routing Protocol Logs (continued) LOG MESSAGE DESCRIPTION RIP md5 authentication id and key have been deleted. RIP md5 authentication id and key have been deleted. RIP global version has been deleted. RIP global version has been deleted. RIP redistribute OSPF routes has been disabled. RIP redistribute OSPF routes has been disabled. RIP redistribute static routes has been disabled. RIP redistribute static routes has been disabled. RIP v?2-broadcast on interface $%s has been enabled. RIP v2-broadcast on interface %s has been enabled. %s: Interface Name. RIP send-version on interface $%s has been changed to % 5s. RIP send-version on interface %s has been changed to version 1 or 2 or both 1 2. %s: Interface Name. RIP receive-version on interface $%s has been changed to % 5s. RIP receive-version on interface %s has been changed to version 1 or 2 or both 1 2. 2nd%s: Interface Name. RIP send-version on interface $%s has been reset to current global version % 5s. RIP send-version on interface %s has been reset to current global version %s. 1st %s: Interface Name, 2nd %s: RIP Version RIP receive-version on interface $%s has been reset to current global version % 5s. RIP receive-version on interface %s has been reset to current global version %s. 1st %s: Interface Name, 2nd %s: RIP RIP v?2-broadcast on interface $%s has been disabled. RIP v2-broadcast on interface %s has been disabled. %s: Interface Name OSPF on interface %s has been stopped because Device-HA binds this interface. Device-HA is currently running on the interface %s, so all the local service have to be stopped including OSPF. %s: Interface Name Area %s cannot be removed. This area is in use. One or more interfaces are still using this area, so area %s cannot be removed. %s: OSPF Area Invalid OSPF às authentication of area $s. OSPF md5 or text authentication has been set without setting md5 authentication id and key, or text authentication key first. Invalid OSPF virtual- link $d md5 authentication of area $s. Virtual-link %s md5 authentication has been set without setting md5 authentication id and key first. %s: Virtual-Link ID Invalid OSPF virtual- link $s text authentication of area $s. Virtual-link %s text authentication has been set without setting text authentication key first. %s: Virtual-Link ID ZyWALL USG 1000 Users Guide

Appendix B Log Descriptions Table 251 Routing Protocol Logs (continued) LOG MESSAGE DESCRIPTION Invalid OSPF virtual- link $s authentication of area %s. Virtual-link %s authentication has been set to same-as-area but the area has invalid authentication configuration. %s: Virtual-Link ID Invalid OSPF md5 authentication on interface %s. Invalid OSPF md5 authentication is set on interface %s. %s: Interface Name Invalid OSPF text authentication on interface %s. Invalid OSPF text authentication is set on interface %s. %s: Interface Name Interface %s does not belong to any OSPF area. Interface %s has been set OSPF authentication same-as-area, however the interface does not belong to any OSPF area. %s: Interface Name Invalid OSPF authentication of area $s on interface %s. Interface %s has been set OSPF authentication same-as-area, however the area has invalid text authentication configuration. %s: Interface Name Table 252 NAT Logs LOG MESSAGE DESCRIPTION The NAT range is full The NAT mapping table is full. %s FTP ALG has succeeded. The FTP Application Layer Gateway (ALG) has been turned on or off. %s: Enable or Disable Extra signal port of FTP ALG has been modified. Extra FTP ALG port has been changed. Signal port of FTP ALG has been modified. Default FTP ALG port has been changed. $s H.323 ALG has succeeded. The H.323 ALG has been turned on or off. %s: Enable or Disable Extra signal port of H.323 ALG has been modified. Extra H.323 ALG port has been changed. Signal port of H.323 ALG has been modified. Default H.323 ALG port has been changed. %s SIP ALG has succeeded. The SIP ALG has been turned on or off. %s: Enable or Disable Extra signal port of SIP ALG has been modified. Extra SIP ALG port has been changed. Signal port of SIP ALG has been modified. Default SIP ALG port has been changed. Register SIP ALG extra port=$d failed. SIP ALG apply additional signal port failed. %d: Port number Register SIP ALG signal port=#d failed. SIP ALG apply signal port failed. %d: Port number ZyWALL USG 1000 Users Guide

Appendix B Log Descriptions Table 252 NAT Logs (continued) LOG MESSAGE DESCRIPTION Register H.323 ALG extra port=#d failed. H323 ALG apply additional signal port failed. %d: Port number Register H.323 ALG signal port=#d failed. H323 ALG apply signal port failed. %d: Port number Register FTP ALG extra port=$d failed. FTP ALG apply additional signal port failed. %d: Port number Register FTP ALG signal port=#d failed. FTP ALG apply signal port failed. %d: Port number Table 253 PKILogs LOG MESSAGE DESCRIPTION Generate X509certifiate "&s" successfully The router created an X509 format certificate with the specified name. Generate X509 certifiate "$s" failed, errno %d The router was not able to create an X509 format certificate with the specified name. See Table 254 on page 698 for details about the error number. Generate certifiate request "Ss" successfully The router created a certificate request with the specified name. Generate certifiate request "Ss" failed, errno %d The router was not able to create a certificate request with the specified name. See Table 254 on page 698 for details about the error number. Generate PKCS#12 certificate "&s" successfully The router created a PKCS#12 format certificate with the specified name. Generate PKCS#12 certificate "&s" failed, errno %d The router was not able to create anPKCS#12 format certificate with the specified name. See Table 254 on page 698 for details about the error number. Prepare to import "#s" into "My Certificate" %s is the name of a certificate request. Prepare to import "#s" into Trusted Certificate" %s is the name of a certificate request. CMP enrollment "3s" successfully, CA "&s", URL "$s" The device used CMP to enroll a certificate. 1st %s is a request name, 2nd %s is the CA name, 3rd %s is the URL . CMP enrollment "#s" failed, CA "#s", URL

The device was unable to use CMP to enroll a certificate. 1st %s is a request name, 2nd %s is the CA name, 3rd %s is the URL SCEP enrollment "$s" successfully, CA "&s", URL "$s" The device used SCEP to enroll a certificate. 1st %s is a request name, 2nd %s is the CA name, 3rd %s is the URL . SCEP enrollment "#s" failed, CA "#s", URL

The device was unable to use SCEP to enroll a certificate. 1st %s is a request name, 2nd %s is the CA name, 3rd %s is the URL

Appendix B Log Descriptions Table 253 PKI Logs (continued) LOG MESSAGE DESCRIPTION Import X509 certificate "%s" into My Certificate successfully The device imported a x509 format certificate into My Certificates. %s is the certificate request name. Import X509 certificate "%s" into Trusted Certificate successfully The device imported a x509 format certificate into Trusted Certificates. %s is the certificate request name. Import PKCS#12 The device imported a PKCS#12 format certificate into My Certificates. certificate "%s" into |%sis the certificate request name. "My Certificate" successfully Import PKCS#7 The device imported a PKCS#7 format certificate into My Certificates. certificate "%s" into |%sis the certificate request name. "My Certificate" successfully Import PKCS#7 The device imported a PKCS#7 format certificate into Trusted certificate "%s" into |Certificates. %s is the certificate request name. "Trusted Certificate" successfully Decode imported certificate "3s" failed The device was not able to decode an imported certificate. %s is certificate the request name Export PKCS#12 The device exported a PKCS#12 format certificate from My certificate "%s" from |Certificates. %s is the certificate request name. "My Certificate" successfully Export PKCS#12 The device was not able to export a PKCS#12 format certificate from certificate "3s" from | My Certificates. %s is the certificate request name. "My Certificate" failed Export X509 The device was not able to export a x509 format certificate from My certificate "%s" from |Certificates. %s is the certificate request name. "My Certificate" failed Export X509 certificate "$s" from "Trusted Certificate" failed The device was not able to export a x509 format certificate from Trusted Certificates. %s is the certificate request name. Export X509 certificate "$s" from "My Certificate" successfully The device exported a x509 format certificate from My Certificates. %s is the certificate request name. Export X509 certificate "$s" from "Trusted Certificate" successfully The device exported a x509 format certificate from Trusted Certificates. %s is the certificate request name. ZyWALL USG 1000 Users Guide

Table 253 PKI Logs (continued)

LOG MESSAGE DESCRIPTION

certificate "%s" from |Certificates. %s is the certificate request name. "My Certificate" failed Export X509 The device was not able to export a x509 format certificate from My certificate "?s" with | PKCS#12 format certificate. %s is the certificate name. incorrect password Import PKCS#12 An administrator used the wrong password when trying to import a Cert trusted: %s %s is the subject. Due to %d, cert not %d is an error number (see Table 254 on page 698), %s is the trusted: %s certificate subject. CODE DESCRIPTION 1 Algorithm mismatch between the certificate and the search constraints. 2 Key usage mismatch between the certificate and the search constraints. 3 Certificate was not valid in the time interval. 4 (Not used) 5 Certificate is not valid. 6 Certificate signature was not verified correctly. 7 Certificate was revoked by a CRL. 8 Certificate was not added to the cache. 9 Certificate decoding failed. 10 Certificate was not found (anywhere). 11 Certificate chain looped (did not find trusted root). 12 Certificate contains critical extension that was not handled. 13 Certificate issuer was not valid (CA specific information missing). 14 (Not used) 15 CRL is too old. 16 CRL is not valid. 17 CRL signature was not verified correctly. 18 CRL was not found (anywhere). 19 CRL was not added to the cache. 20 CRL decoding failed. 21 CRLis not currently valid, but in the future. 22 CRL contains duplicate serial numbers. 23 Time interval is not continuous. 24 Time information not available. 25 Database method failed due to timeout. 26 Database method failed. ZyWALL USG 1000 Users Guide

Appendix B Log Descriptions CODE DESCRIPTION 27 Path was not verified. 28 Maximum path length reached. Table 254 Interface Logs

LOG MESSAGE DESCRIPTION

Interface %s has been | An administrator deleted an interface. %s is the interface name. deleted. AUX Interface dialing failed. This AUX interface is not enabled. A user tried to dial the AUX interface, but the AUX interface is not enabled. AUX Interface disconnecting failed. This AUX interface is not enabled. The AUX interface is not enabled and a user tried to use the disconnect aux command. Please type phone number of interface AUX first then dial again. A user tried to dial the AUX interface, but the AUX interface does not have a phone number set. Please type phone number of Interface AUX first then disconnect again. The AUX interface does not have a phone number set and a user tried to use the disconnect aux command. Interface %s will reapply because Device HA become active status. Device-ha became active and is using a PPP base interface, the PPP interface must reapply, %s is the interface name. Interface %s will reapply because Device HA is not running. Device-ha was deleted and free PPP base interface, PPP interface must reapply, %s is the interface name. Interface %s will stop connect because Device HA become standby status. When device-ha is stand-by and use PPP base interface, PPP interface connection will stop, 5: interface name. Create interface %s has been failed. When PPP can't running fail, %s: interface name. Base interface %s is disabled. Interface %s is disabled now. When user disable ethernet, vlan or bridge interface and this interface is base interface of PPP or virtual interface. PPP and virtual will disable too. 1st %s is interface name, 2nd %s is interface. Interface %s has been changed. An administrator changed an interface's configuration. %s: interface name. Interface $s has been added. An administrator added a new interface. +5: interface name. Interface %s is An administrator enabled an interface. %s: interface name. enabled. Interface %s is strator disabled an interface. %s: interface name. disabled. ZyWALL USG 1000 Users Guide

Table 254 Interface Logs (continued) LOG MESSAGE DESCRIPTION $s MTU > (%s MTU - 8), $s may not work correctly. An administrator configured a PPP interface, PPP interface MTU > (base interface MTU - 8), PPP interface may not run correctly because PPP packets will be fragmented by base interface ans peer will not receive correct PPP packets. 1st %s: PPP interface name, 2nd %s: ethernet interface name. (%s MTU - 8) < %s MTU, $s may not work correctly. An administrator configured ethernet, vlan or bridge and this interface is base interface of PPP interface. PPP interface MTU > (base interface MTU - 8), PPP interface may not run correctly because PPP packets will be fragmented by base interface and peer will not receive correct PPP packets.1st %s: Ethernet interface name, 2nd %s: PPP interface name. Interface %s links down. Default route will not apply until interface %s links up. An administrator set a static gateway in interface but this interface is link down. At this time the configuration will be saved but route will not take effect until the link becomes up.1st %s: interface name, 2nd %s: interface name. name=$s,status=%s, TxP kts=su, RxPkts xB/s=3u, RxB/s=%u, UpTime=$s &u,Colli.=tu,T Port statistics log. This log will be sent to the VRPT server. 1st %s: physical port name, 2nd %s: physical port status, 1st %u: physical port Tx packets, 2nd %u: physical port Rx packets, 3rd %u: physical port packets collisions, 4th %u: physical port Tx Bytes/s, 5th %u: physical port Rx Bytes/s, 3rd %s: physical port up time. name=$s,status=%s, TxP +u,Colli.=tu,T xB/s=%u, RxB/s=$u Interface statistics log. This log will be sent to the VRPT server. 1st %s: interface name, 2nd %s: interface status, 1st %u variable: interface Tx packets, 2nd %u variable: interface Rx packets, 3rd %u: interface packets collisions, 4th %u: interface Tx Bytes/s, 5th %u: interface Rx Bytes/s. Interface %s start dailing. A PPP or aux interface started dialing to a server. %s: interface name. Interface %s connect failed: Connect to server failed. A PPTP interface failed to connect to the PPTP server. %s: interface name. Interface %s connection terminated. A PPP or AUX connection will terminate. %s: interface name. Interface %s connection terminated: idle timeout. An idle PPP or AUX connection timed out.1%s: interface name. Interface %s connect failed: MS-CHAPv2 mutual authentication failed. MS-CHAPVv2 authentication failed (the server must support mS- CHAPv2 and verify that the authentication failed, this does not include cases where the servers does not support MS-CHAPv2). %s: interface name. Interface %s connect failed: MS-CHAP authentication failed. MS-CHAP authentication failed (the server must support MS-CHAP and verify that the authentication failed, this does not include cases where the server does not support MS-CHAP). %s: interface name. Interface %s connect failed: CHAP authentication failed. CHAP authentication failed (the server must support CHAP and verify that the authentication failed, this does not include cases where the server does not support CHAP). CHAP: interface name. Interface %s is connected. A PPP or AUX interface connected successfully. %s: interface name. ZyWALL USG 1000 Users Guide

Appendix B Log Descriptions Table 254 Interface Logs (continued) LOG MESSAGE DESCRIPTION failed: Peer not Interface %s is A PPP or AUX interface disconnected successfully. %s: interface disconnected. name. Interface %s connect The interface's connection will be terminated because the server did not send any LCP packets. %s: interface name. responding. Interface %s connect PAP authentication failed (the server must support PAP and verify failed: PAP verify that the authentication failed, this does not include cases where authentication the server does not support PAP). %s: PPP interface name. failed. Interface %s connect A PPPOE connection timed out due to a lack of response from the failed because has no member. failed: Connect PPPOE server. %s: PPP interface name. timeout. Interface %s create A bridge interface has no member. %s: bridge interface name. Table 255 Account Logs LOG MESSAGE DESCRIPTION Account %s %s has been deleted. A user deleted an ISP account profile. 1st %s: profile type, 2nd %se: profile name. Account %s %s has been changed. A user changed an ISP account profile's options. 1st %s: profile type, 2nd %s: profile name. Account %s %s has been added. A user added a new ISP account profile. 1st %s: profile type, 2nd %s: profile name. Table 256 Port Grouping Logs LOG MESSAGE DESCRIPTION Interface %s links up because of changing Port Group. Enable DHCP client. An administrator used port-grouping to assign a port to a representative Interface and this representative interface is set to DHCP client and only has one member. In this case the DHCP client will be enabled. %s: interface name. Interface %s links down because of changing Port Group. Disable DHCP client. An administrator used port-grouping to assign a port to a representative interface and this representative interface is set to DHCP client and has no members in its group. In this case the DHCP client will be disabled. %s: interface name. Port Group on %s is changed. Renew DHCP client. An administrator used port-grouping to assign a port to a representative interface and this representative interface is set to DHCP client and has more than one member in its group. In this case the DHCP client will renew. %s: interface name. Port Grouping %s has been changed. An administrator configured port-grouping, %s: interface name. ZyWALL USG 1000 Users Guide

Table 257 Force Authentication Logs LOG MESSAGE DESCRIPTION Force User Authentication will be enabled due to http server is enabled. Force user authentication will be turned on because HTTP server was turned on. Force User Authentication will be disabled due to http server is disabled. Force user authentication will be turned off because HTTP server was turned off. Force User Authentication may not work properly! Table 258 File Manager Logs LOG MESSAGE DESCRIPTION ERROR:#%s, %s Apply configuration failed, this log will be what CLI command is and what error message is. 1st %s is CLI command. 2nd %s is error message when apply CLI command.

Apply configuration failed, this log will be what CLI command is and what warning message is. 1st %s is CLI command. 2nd %s is warning message when apply CLI command. ERROR:#%s, %s Run script failed, this log will be what wrong CLI command is and what error message is. 1st %s is CLI command. 2nd %s is error message when apply CLI command.

Run script failed, this log will be what wrong CLI command is and what warning message is. 1st %s is CLI command. 2nd %s is warning message when apply CLI command. Resetting system... Before apply configuration file. System resetted. Now apply %s.. After the system reset, it started to apply the configuration file. %s is configuration file name. Running #5... An administrator ran the listed shell script. %s is script file name. ZyWALL USG 1000 Users Guide

Common Services The following table lists some commonly-used services and their associated protocols and port numbers. For a comprehensive list of port numbers, ICMP type/code numbers and services, visit the IANA (Internet Assigned Number Authority) web site. + Name: This is a short, descriptive name for the service. You can use this one or create a different one, if you like. + Protocol: This is the type of IP protocol used by the service. If this is TCP/UDP, then the service uses the same port number with TCP and UDP. If this is USER-DEFINED, the Port(s) is the IP protocol number, not the port number. +_Port(s): This value depends on the Protocol. Please refer to RFC 1700 for further information about port numbers. + _Ifthe Protocol is TCP, UDP, or TCP/UDP, this is the IP port number. + _Ifthe Protocol is USER, this is the IP protocol number. + Description: This is a brief explanation of the applications that use this service or the situations in which this service is used. Table 259 Commonly Used Services

NAME PROTOCOL PORT(S) | DESCRIPTION

AH User-Defined 51 The IPSEC AH (Authentication Header) (IPSEC_TUNNEL) tunneling protocol uses this service. AIM/New-1CQ TCP 5190 AOL's Internet Messenger service. It is also used as a listening port by ICQ. AUTH TCP 113 Authentication protocol used by some servers. BGP TCP 179 Border Gateway Protocol. BOOTP_CLIENT UDP 68 DHCP Client. BOOTP_SERVER UDP 67 DHCP Server. CU-SEEME TCP 7648 A popular videoconferencing solution from UDP 24032 White Pines Software. DNS TCP/UDP 53 Domain Name Server, a service that matches web names (for example www.zyxel.com) to IP numbers. ESP User-Defined 50 The IPSEC ESP (Encapsulation Security (IPSEC_TUNNEL) Protocol) tunneling protocol uses this service. FINGER TCP 79 Finger is a UNIX or Internet related command that can be used to find out if a user is logged on. ZyWALL USG 1000 Users Guide

Appendix C Common Services Table 259 Commonly Used Services (continued)

NAME PROTOCOL PORT(S) | DESCRIPTION

FTP TCP 20 File Transfer Program, a program to enable TCP 21 fast transfer of files, including large files that may not be possible by e-mail. H.323 TCP 1720 NetMeeting uses this protocol. HTTP TCP 80 Hyper Text Transfer Protocol - a client/ server protocol for the world wide web. HTTPS TCP 443 HTTPS is a secured http session often used in e-commerce. ICMP User-Defined 1 Internet Control Message Protocol is often used for diagnostic or routing purposes. ICQ UDP 4000 This is a popular Internet chat program. IGMP User-Defined 2 Internet Group Management Protocol is (MULTICAST) used when sending packets to a specific group of hosts. IKE UDP 500 The Internet Key Exchange algorithm is used for key distribution and management. IRC TCP/UDP 6667 This is another popular Internet chat program. MSN Messenger TCP 1863 Microsoft Networks’ messenger service uses this protocol. NEW-ICQ TCP 5190 An Internet chat program. NEWS TCP 144 A protocol for news groups. NFS UDP 2049 Network File System - NFS is a client/ server distributed file service that provides transparent file sharing for network environments. NNTP TCP 119 Network News Transport Protocol is the delivery mechanism for the USENET newsgroup service. PING User-Defined 1 Packet INternet Groper is a protocol that sends out ICMP echo requests to test whether or not a remote host is reachable. POP3 TCP 110 Post Office Protocol version 3 lets a client computer get e-mail from a POP3 server through a temporary connection (TCP/IP or other). PPTP TCP 1723 Point-to-Point Tunneling Protocol enables secure transfer of data over public networks. This is the control channel. PPTP_TUNNEL User-Defined 47 PPTP (Point-to-Point Tunneling Protocol) (GRE) enables secure transfer of data over public networks. This is the data channel. RCMD TCP 512 Remote Command Service. REAL_AUDIO TCP 7070 A streaming audio service that enables real time sound over the web. REXEC TCP 514 Remote Execution Daemon. RLOGIN TCP 513 Remote Login. RTELNET TCP 107 Remote Telnet.

Appendix C Common Services Table 259 Commonly Used Services (continued) NAME PROTOCOL PORT(S) DESCRIPTION RTSP TCP/UDP

Simple Mail Transfer Protocol is the message-exchange standard for the Internet. SMTP enables you to move messages from one e-mail server to another. SNMP TCP/UDP

Structured Query Language is an interface to access data on many different types of database systems, including mainframes, midrange systems, UNIX systems and network servers. SSH TCP/UDP

Syslog allows you to send system logs to a UNIX server. TACACS UDP

Telnet is the login and terminal emulation protocol common on the Internet and in UNIX environments. It operates over TCP/ IP networks. Its primary function is to allow users to log into remote host systems. TFTP UDP

Trivial File Transfer Protocol is an Internet file transfer protocol similar to FTP, but uses the UDP (User Datagram Protocol) rather than TCP (Transmission Control Protocol). VDOLIVE TCP

Another videoconferencing solution. ZyWALL USG 1000 User's Guide

Displaying Anti-Virus Alert Messages in Windows With the anti-virus packet scan, when a virus is detected, you can have the ZyWALL display an alert message on Miscrosoft Windows-based computers. If the log shows that virus files are being detected but your Miscrosoft Windows-based computer is not displaying an alert message, use one of the following procedures to make sure your computer is set to display the messages. Windows XP 1 Click Start > Control Panel > Administrative Tools > Services. Figure 483 Windows XP: Opening the Services Window EX EL Ad D & component Services cr 1 Computer Management (BA sicres ar comouter sue Mara À Date and Time A Data Sources (ODBC) Mrs | rm La ou ED evene E Local Security Poly cer An Microsoft NET Framenork 1.1 Configuration Connect To »{ > Game Controlers SR Microsoft .NET Framework 1.1 Wizards Mons ns D serons 8 Patemaes [RE] room B mener ©) re end Support & keyboard D Muse Cow D Media lent Tran © netnork Connections > Phone and Modem Options ZE PLA 4x Series Se Prmters andFaxes Configuration EN Program Updates Mers fe Poor © Regonal and Language Options D Scanners and Cameras Æ Adobe Framehiker 7.1 @ Scheduled Tasks ©. Sounds and Audio Devices & Speech 9" D M9 System D reste and art menu 43 start 2 Select the Messenger service and click Start. ZyWALL USG 1000 Users Guide

Appendix D Displaying Anti-Virus Alert Messages in Windows Figure 484 Windows XP: Starting the Messenger Service Ele Action View Help ++ménReærsu» IF Services Local) Messenger Norme _/ Status Description: Transmis net send and Alerter service messages between cents and servers. This service is not related ta Windows Messenger, I this service is stopped, Alerter messages wil not be transmitted. IF this service is disabled, any services that explcy depend ani wi Fa to stat.

on As Local System Local System Local System Local System Local System Local System Local System Local System

3 Close the window when you are done. Windows 2000 1 Click Start > Settings > Control Panel > Administrative Tools > Services.

NetMeeting Remote. Allows aut.… Manual LocalSystem | Lt a a # sa. sad Maine rer 3 Close the window when you are done. Windows 98 SE/Me For Windows 98 SE/Me, you must open the WinPopup window in order to view real-time alert messages. Click Start > Run and enter “winpopup” in the field provided and click OK. The WinPopup window displays as shown. Figure 487 Windows 98 SE: WinPopup WinPopup PI EX Messages Help |

Current message: 0 [Total number of messages: 0 If you want to display the WinPopup window at startup, follow the steps below for Windows 98 SE (steps are similar for Windows Me). 1 Right-click on the program task bar and click Properties.

Importing Certificates This appendix shows importing certificates examples using Netscape Navigator and Internet Explorer 5. This appendix uses the ZyWALL 70 as an example. Other models should be similiar. Import ZyWALL Certificates into Netscape Navigator In Netscape Navigator, you can permanently trust the ZyWALL’s server certificate by importing it into your operating system as a trusted certification authority. Select Accept This Certificate Permanently in the following screen to do this. Figure 494 Security Certificate Possible reasons for this error: - Your browser does not racognize the Certificate Authorty that issued the se's certificate. - The site's certificate is incomplete due to a server misconfiguration, - You are connected ta à site pretendng to be 2yWALL 70 Factory Default Certificate, possibly to obtain your confidential information. Please notify the sie's webmaster about this problem. Before accepting this certficate, you should examine this sie's certficate carefully. Are you wiling to to accept this certificate for the purpose of identifying the Web ste ZyWALL 70 Factory Default Certficate? Examine Certificate. © accept this certificate permanenthy © accept this certificate temporaril for this session © Do not accept this certficate and do nat connect to this Web ste Ca Co) Ce Importing the ZyWALL'’s Certificate into Internet Explorer For Internet Explorer to trust a self-signed certificate from the ZyWALL, simply import the self-signed certificate into your operating system as a trusted certification authority. To have Internet Explorer trust a ZyWALL certificate issued by a certificate authority, import the certificate authority’s certificate into your operating system as a trusted certification authority. The following example procedure shows how to import the ZyWALL'S (self-signed) server certificate into your operating system as a trusted certification authority. 1 In Internet Explorer, double click the lock shown in the following screen. ZyWALL USG 1000 Users Guide 713

Cd | General | Detais | Certification Path | Figure 496 Certificate General Information before Import 21x| 53 Certificate Information instal Authorities store. This CA Root certificate is not trusted. To enable trust, his certificate in the Trusted Root Certification Issued to: DOAOCSS9BS2E Issued by: O0AOC5598528 Valid from 12/31/1999 to 12/24/2029 3 Click Next to begin the Install Certificate wizard. 2 Click Install Certificate to open the Install Certificate wizard.

Appendix E Importing Certificates Figure 497 Certificate Import Wizard 1 Welcome to the Certificate Import Wizard This wizerd helps you copy certficates, certificate trust Ists, and certficate revocation ists from your disk to à certficate store. A certificate, which is issued by à certification authority, is à confirmation of your identity and contains information ‘used to protect data or to establish secure network connections. À certificate store is the system ares where certficates are kept. ‘To continue, chck Next. 4 Select where you would like to store the certificate and then click Next. Figure 498 Certificate Import Wizard 2 Écertiicote import word 2 x Certificate Store Certificate stores are system areas where certficates are kept. Windows can automatically select à certificate store, or you can specify a location For © fAgtomatsaly select the certificate store based on the type of certificate} ° Blace al certficates inthe following store F — Bron ci [ue] _ ones 5 Click Finish to complete the Import Certificate wizard. ZyWALL USG 1000 Users Guide 715

Completing the Certificate Import Wizard You have successfully completed the Certificate Import wizard. You have specified the Folloning settings: Certificate Rore Selected Automaticaly determned by t Content Certificate Fes | «mt CE] _e 6 Click Yes to add the ZyWALL certificate to the root store. Figure 500 Root Certificate Store Root Certificate Store A Da yau want ta ADD the following certificate to the Root Store? Subject : ZyWALL 70 00A0CSS98528 Issuer : Self Issued Time Valdity : Friday, December 31, 1999 through Monday, December 24, 2029 Serial Number : 38604386 Thumbprint (shal) : 48D15E93 45778C9F DASFIADS ACDSC1BC 574308CE Thumbprint (mds) : D34S8DBS CC3748BE ABSOCFB1 A79472D2 Em} 716 ZYWALL USG 1000 Users Guide

Appendix E Importing Certificates Figure 501 Certificate General Information after Import CC ‘x General | Detais | Certification Path | Certificate Information This certificate is intended to: +Ensures the identity of a remote computer Issued to: O0AOCSS9BS28 Issued by: O0AOCS598528 Valid from 12/31/1999 to 12/24/2029 ZyWALL USG 1000 Users Guide

Open Software Announcements Notice Information herein is subject to change without notice. Companies, names, and data used in examples herein are fictitious unless otherwise noted. No part may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, except the express written permission of ZyXEL Communications Corporation. Æ This Product includes ppp-2.4.2 software under the PPP License PPP License Copyright (c) 1993 The Australian National University. All rights reserved. Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the Australian National University. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ‘'AS IS" AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE. Copyright (ce) 1989 Carnegie Mellon University. All rights reserved. Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by Carnegie Mellon University. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ‘AS IS" AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE. ZyWALL USG 1000 Users Guide 719

Copyright (c) 1989 Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1L.Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2.Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3.Neither the name of the project nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE PROJECT AND CONTRIBUTORS ‘AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE PROJECT OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. This Product includes ntp-4.1.2 software under the NTP License NTP License Copyright (c) David L. Mills 1992-2004 Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appears in all copies and that both the copyright notice and this permission notice appear in supporting documentation, and that the name University of Delaware not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. The University of Delaware makes no representations about the suitability this software for any purpose. It is provided "as is" without express or implied warranty.

Appendix F Open Software Announcements Æ This Product includes expat-1.95.6 software under the Expat License Expat License Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERVWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. Æ This Product includes libtecla-1.6.1 software under the an X11-style License an X11-style license This is a Free Software License + This license is compatible with The GNU General Public License, Version 1 + This license is compatible with The GNU General Public License, Version 2 This is just like a Simple Permissive license, but it requires that a copyright notice be maintained. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. ZyWALL USG 1000 Users Guide 721

Appendix F Open Software Announcements Æ This Product includes openssl-0.9.8d-ocf software under the OpenSSL License OpenSSL The OpenSSL toolkit stays under a dual license, i.e. both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit. See below for the actual license texts. Actually both licenses are BSD-style Open Source licenses. In case of any license issues related to OpenSSL please contact openssl-core@openssl.org. OpenSSL License

Copyright (ce) 1998-2007 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of conditions

and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of

conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

3. All advertising materials mentioning features or use of this software must display the

following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/)"

4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to endorse or

promote products derived from this software without prior written permission. For written permission, please contact openssl-core@openssl.org.

5. Products derived from this software may not be called "OpenSSL" nor may "OpenSSL"

appear in their names without prior written permission of the OpenSSL Project.

6. Redistributions of any form whatsoever must retain the following acknowledgment: "This

product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)" THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ‘’AS IS" AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,

INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES

(NCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR ZyWALL USG 1000 Users Guide

Appendix F Open Software Announcements OTHERVWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com). Original SSLeay License Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non- commercial use as long as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code. The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson (tjh@cryptsoft.com). Copyright remains Eric Young's, and as such any Copyright notices in the code are not to be removed. If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used. This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the copyright notice, this list of conditions and

the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of

conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

3. All advertising materials mentioning features or use of this software must display the

following acknowledgement: "This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)" The word 'eryptographic' can be left out if the rouines from the library being used are not cryptographic related :-).

4. If you include any Windows specific code (or a derivative thereof) from the apps directory

(application code) you must include an acknowledgement: "This product includes software written by Tim Hudson (tjh@cryptsoft.com)" THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ‘AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publically available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.] ZyWALL USG 1000 Users Guide 723

Appendix F Open Software Announcements Æ This Product includes libevent-1.1a and xinetd-2.3.14 software under the a 3- clause BSD License a 3-clause BSD-style license

This is a Free Software License + This license is compatible with The GNU General Public License, Version 1 + This license is compatible with The GNU General Public License, Version 2 This is the BSD license without the obnoxious advertising clause. It's also known as the "modified BSD license." Note that the University of California now prefers this license to the BSD license with advertising clause, and now allows BSD itself to be used under the three- clause license. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

• Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

• Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

• Neither the name of [original copyright holder] nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. This Product includes bind-9.2.3 and dhcp-3.0.3 software under the ISC License ZyWALL USG 1000 Users Guide

Appendix F Open Software Announcements The ISC license for bind is: Copyright (c) 1993-1999 by Internet Software Consortium. Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies. THE SOFTWARE IS PROVIDED "AS IS" AND INTERNET SOFTWARE CONSORTIUM DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. IN NO EVENT SHALL INTERNET SOFTWARE CONSORTIUM BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. Internet Software Consortium 950 Charter Street Redwood City, CA 94063 Tel: 1-888-868-1001 Fax: 1-650-779-7055 Email: licensing@isc.org Æ This Product includes Dhcp -3.0.3 software under the DHCP License The DHCP license Terms Copyright (c) 1996-1999 Internet Software Consortium. Use is subject to license terms which appear in the file named ISC-LICENSE that should have accompanied this file when you received it. If a file named ISC-LICENSE did not accompany this file, or you are not sure the one you have is correct, you may obtain an applicable copy of the license at: http://www.isc.org/isc-license-1.0.html This file is part of the ISC DHCP distribution. The documentation associated with this file is listed in the file DOCUMENTATION, included in the top-level directory of this release. Support and other services are available for ISC products - see http://www.isc.org for more information. EE This Product includes httpd-2.0.55 software developed by the Apache Software Foundation under Apache License. ZyWALL USG 1000 Users Guide 725

Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION

"License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License. "Legal Entity" shall mean the union of the acting entity and all other entities that control, are controlled by, or are under common control with that entity. For the purposes of this definition, "control" means (i) the power, direct or indirect, to cause the direction or management of such entity, whether by contract or otherwise, or (ii) ownership of fifty percent (50%) or more of the outstanding shares, or (iii) beneficial ownership of such entity. "You" (or "Your") shall mean an individual or Legal Entity exercising permissions granted by this License. "Source" form shall mean the preferred form for making modifications, including but not limited to software source code, documentation source, and configuration files. "Object" form shall mean any form resulting from mechanical transformation or translation of a Source form, including but not limited to compiled object code, generated documentation, and conversions to other media types. "Work" shall mean the work of authorship, whether in Source or Object form, made available under the License, as indicated by a copyright notice that is included in or attached to the work (an example is provided in the Appendix below). "Derivative Works" shall mean any work, whether in Source or Object form, that is based on (or derived from) the Work and for which the editorial revisions, annotations, elaborations, or other modifications represent, as a whole, an original work of authorship. For the purposes of this License, Derivative Works shall not include works that remain separable from, or merely link (or bind by name) to the interfaces of, the Work and Derivative Works thereof. "Contribution" shall mean any work of authorship, including the original version of the Work and any modifications or additions to that Work or Derivative Works thereof, that is intentionally submitted to Licensor for inclusion in the Work by the copyright owner or by an individual or Legal Entity authorized to submit on behalf of the copyright owner. For the purposes of this definition, "submitted" means any form of electronic, verbal, or written communication sent to the Licensor or its representatives, including but not limited to communication on electronic mailing lists, source code control systems, and issue tracking systems that are managed by, or on behalf of, the Licensor for the purpose of discussing and improving the Work, but excluding communication that is conspicuously marked or otherwise designated in writing by the copyright owner as "Not a Contribution." "Contributor" shall mean Licensor and any individual or Legal Entity on behalf of whom a Contribution has been received by Licensor and subsequently incorporated within the Work. ZyWALL USG 1000 Users Guide

Appendix F Open Software Announcements

2. Grant of Copyright License. Subject to the terms and conditions of this License, each

Contributor hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty- free, irrevocable copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform, sublicense, and distribute the Work and such Derivative Works in Source or Object form.

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hereof in any medium, with or without modifications, and in Source or Object form, provided that You meet the following conditions: (a) You must give any other recipients of the Work or Derivative Works a copy of this License; and (b) You must cause any modified files to carry prominent notices stating that You changed the files; and (c) You must retain, in the Source form of any Derivative Works that You distribute, all copyright, patent, trademark, and attribution notices from the Source form of the Work, excluding those notices that do not pertain to any part of the Derivative Works; and () If the Work includes a "NOTICE" text file as part of its distribution, then any Derivative Works that You distribute must include a readable copy of the attribution notices contained within such NOTICE file, excluding those notices that do not pertain to any part of the Derivative Works, in at least one of the following places: within a NOTICE text file distributed as part of the Derivative Works; within the Source form or documentation, if provided along with the Derivative Works; or, within a display generated by the Derivative Works, if and wherever such third-party notices normally appear. The contents of the NOTICE file are for informational purposes only and do not modify the License. You may add Your own attribution notices within Derivative Works that You distribute, alongside or as an addendum to the NOTICE text from the Work, provided that such additional attribution notices cannot be construed as modifying the License. You may add Your own copyright statement to Your modifications and may provide additional or different license terms and conditions for use, reproduction, or distribution of Your modifications, or for any such Derivative Works as a whole, provided Your use, reproduction, and distribution of the Work otherwise complies with the conditions stated in this License.

5. Submission of Contributions. Unless You explicitly state otherwise, any Contribution

intentionally submitted for inclusion in the Work by You to the Licensor shall be under the terms and conditions of this License, without any additional terms or conditions. Notwithstanding the above, nothing herein shall supersede or modify the terms of any separate license agreement you may have executed with Licensor regarding such Contributions. ZyWALL USG 1000 Users Guide 727

6. Trademarks. This License does not grant permission to use the trade names, trademarks,

service marks, or product names of the Licensor, except as required for reasonable and customary use in describing the origin of the Work and reproducing the content of the NOTICE file.

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provides the Work (and each Contributor provides its Contributions) on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied, including, without limitation, any warranties or conditions of TITLE, NON- INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR À PARTICULAR PURPOSE. You are solely responsible for determining the appropriateness of using or redistributing the Work and assume any risks associated with Your exercise of permissions under this License.

8. Limitation of Liability. In no event and under no legal theory, whether in tort (including

negligence), contract, or otherwise, unless required by applicable law (such as deliberate and grossly negligent acts) or agreed to in writing, shall any Contributor be liable to You for damages, including any direct, indirect, special, incidental, or consequential damages of any character arising as a result of this License or out of the use or inability to use the Work (including but not limited to damages for loss of goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages or losses), even if such Contributor has been advised of the possibility of such damages.

9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative

Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License. However, in accepting such obligations, You may act only on Your own behalf and on Your sole responsibility, not on behalf of any other Contributor, and only if You agree to indemnify, defend, and hold each Contributor harmless for any liability incurred by, or claims asserted against, such Contributor by reason of your accepting any such warranty or additional liability.

END OF TERMS AND CONDITIONS

Version 1.1 Copyright (c) 1999-2003 The Apache Software Foundation. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. The end-user documentation included with the redistribution, if any, must include the following acknowledgment: "This product includes software developed by the Apache Software Foundation (http://www.apache.org/)." Alternately, this acknowledgment may appear in the software itself, if and wherever such third-party acknowledgments normally appear. The names "Apache" and "Apache Software Foundation" must not be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact apache@apache.org. ZyWALL USG 1000 Users Guide

Appendix F Open Software Announcements Products derived from this software may not be called "Apache", nor may "Apache" appear in their name, without prior written permission of the Apache Software Foundation. THIS SOFTWARE IS PROVIDED ‘AS IS" AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE APACHE SOFTWARE FOUNDATION OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. This software consists of voluntary contributions made by many individuals on behalf of the Apache Software Foundation. For more information on the Apache Software Foundation, please see <http://www.apache.org/>. Portions of this software are based upon public domain software originally written at the National Center for Supercomputing Applications, University of Illinois, Urbana-Champaign. Æ This Product includes libosip2, libgcgi-0.9.5 and p7zip_4.45/ software under LGPL license.

GNU LESSER GENERAL PUBLIC LICENSE

Version 2.1, February 1999 Copyright (C) 1991, 1999 Free Software Foundation, Inc. 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. [This is the first released version of the Lesser GPL. It also counts as the successor of the GNU Library Public License, version 2, hence the version number 2.1. Preamble The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public Licenses are intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users. ZyWALL USG 1000 Users Guide 729

This license, the Lesser General Public License, applies to some specially designated software packages--typically libraries--of the Free Software Foundation and other authors who decide to use it. You can use it too, but we suggest you first think carefully about whether this license or the ordinary General Public License is the better strategy to use in any particular case, based on the explanations below. When we speak of free software, we are referring to freedom of use, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish); that you receive source code or can get it if you want it; that you can change the software and use pieces of it in new free programs; and that you are informed that you can do these things. To protect your rights, we need to make restrictions that forbid distributors to deny you these rights or to ask you to surrender these rights. These restrictions translate to certain responsibilities for you if you distribute copies of the library or if you modify it. For example, if you distribute copies of the library, whether gratis or for a fee, you must give the recipients all the rights that we gave you. You must make sure that they, too, receive or can get the source code. If you link other code with the library, you must provide complete object files to the recipients, so that they can relink them with the library after making changes to the library and recompiling it. And you must show them these terms so they know their rights. We protect your rights with a two-step method: (1) we copyright the library, and (2) we offer you this license, which gives you legal permission to copy, distribute and/or modify the library. To protect each distributor, we want to make it very clear that there is no warranty for the free library. Also, if the library is modified by someone else and passed on, the recipients should know that what they have is not the original version, so that the original author's reputation will not be affected by problems that might be introduced by others. Finally, software patents pose a constant threat to the existence of any free program. We wish to make sure that a company cannot effectively restrict the users of a free program by obtaining a restrictive license from a patent holder. Therefore, we insist that any patent license obtained for a version of the library must be consistent with the full freedom of use specified in this license. Most GNU software, including some libraries, is covered by the ordinary GNU General Public License. This license, the GNU Lesser General Public License, applies to certain designated libraries, and is quite different from the ordinary General Public License. We use this license for certain libraries in order to permit linking those libraries into non-free programs. When a program is linked with a library, whether statically or using a shared library, the combination of the two is legally speaking a combined work, a derivative of the original library. The ordinary General Public License therefore permits such linking only if the entire combination fits its criteria of freedom. The Lesser General Public License permits more lax criteria for linking other code with the library. We call this license the "Lesser" General Public License because it does Less to protect the user's freedom than the ordinary General Public License. It also provides other free software developers Less of an advantage over competing non-free programs. These disadvantages are the reason we use the ordinary General Public License for many libraries. However, the Lesser license provides advantages in certain special circumstances. ZyWALL USG 1000 Users Guide

Appendix F Open Software Announcements For example, on rare occasions, there may be a special need to encourage the widest possible use of a certain library, so that it becomes a de-facto standard. To achieve this, non-free programs must be allowed to use the library. A more frequent case is that a free library does the same job as widely used non-free libraries. In this case, there is Little to gain by limiting the free library to free software only, so we use the Lesser General Public License. In other cases, permission to use a particular library in non-free programs enables a greater number of people to use a large body of free software. For example, permission to use the GNU C Library in non-free programs enables many more people to use the whole GNU operating system, as well as its variant, the GNU/Linux operating system. Although the Lesser General Public License is Less protective of the users' freedom, it does ensure that the user of a program that is linked with the Library has the freedom and the wherewithal to run that program using a modified version of the Library. The precise terms and conditions for copying, distribution and modification follow. Pay close attention to the difference between a "work based on the library" and a "work that uses the library". The former contains code derived from the library, whereas the latter must be combined with the library in order to run. GNU LESSER GENERAL PUBLIC LICENSE TERMS AND CONDITIONS FOR

COPYING, DISTRIBUTION AND MODIFICATION

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Appendix F Open Software Announcements

12. If the distribution and/or use of the Library is restricted in certain countries either by

patents or by copyrighted interfaces, the original copyright holder who places the Library under this License may add an explicit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among countries not thus excluded. In such case, this License incorporates the limitation as if written in the body of this License.

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Appendix F Open Software Announcements TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION

0. This License applies to any program or other work which contains a notice placed by the

copyright holder saying it may be distributed under the terms of this General Public License. The "Program", below, refers to any such program or work, and a "work based on the Program" means either the Program or any derivative work under copyright law: that is to say, a work containing the Program or a portion of it, either verbatim or with modifications and/or translated into another language. (Hereinafter, translation is included without limitation in the term "modification".) Each licensee is addressed as "you". Activities other than copying, distribution and modification are not covered by this License; they are outside its scope. The act of running the Program is not restricted, and the output from the Program is covered only if its contents constitute a work based on the Program (independent of having been made by running the Program). Whether that is true depends on what the Program does.

1. You may copy and distribute verbatim copies of the Program's source code as you receive it,

in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty; and give any other recipients of the Program a copy of this License along with the Program. You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee.

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work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions: a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change. b) You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License. c) Ifthe modified program normally reads commands interactively when run, you must cause it, when started running for such interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute the program under these conditions, and telling the user how to view a copy of this License. (Exception: if the Program itself is interactive but does not normally print such an announcement, your work based on the Program is not required to print an announcement.) These requirements apply to the modified work as a whole. If identifiable sections of that work are not derived from the Program, and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to those sections when you distribute them as separate works. But when you distribute the same sections as part of a whole which is a work based on the Program, the distribution of the whole must be on the terms of this License, whose permissions for other licensees extend to the entire whole, and thus to each and every part regardless of who wrote it. Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you; rather, the intent is to exercise the ZyWALL USG 1000 Users Guide 737

right to control the distribution of derivative or collective works based on the Program. In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on the Program) on a volume of a storage or distribution medium does not bring the other work under the scope of this License.

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code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following: a) Accompany it with the complete corresponding machine-readable source code, which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange: or, b) Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more than your cost of physically performing source distribution, a complete machine-readable copy of the corresponding source code, to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or, c) Accompany it with the information you received as to the offer to distribute corresponding source code. (This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer, in accord with Subsection b above.) The source code for a work means the preferred form of the work for making modifications to it. For an executable work, complete source code means all the source code for all modules it contains, plus any associated interface definition files, plus the scripts used to control compilation and installation of the executable. However, as a special exception, the source code distributed need not include anything that is normally distributed (in either source or binary form) with the major components (compiler, kernel, and so on) of the operating system on which the executable runs, unless that component itself accompanies the executable. If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object code.

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5. You are not required to accept this License, since you have not signed it. However, nothing

else grants you permission to modify or distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this License. Therefore, by modifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do so, and all its terms and conditions for copying, distributing or modifying the Program or works based on it.

6. Each time you redistribute the Program (or any work based on the Program), the recipient

automatically receives a license from the original licensor to copy, distribute or modify the Program subject to these terms and conditions. You may not impose any further restrictions on the recipients' exercise of the rights granted herein. You are not responsible for enforcing compliance by third parties to this License. ZyWALL USG 1000 Users Guide

Appendix F Open Software Announcements

7. If, as a consequence of a court judgment or allegation of patent infringement or for any

other reason (not limited to patent issues), conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not distribute the Program at all. For example, if a patent license would not permit royalty-free redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program. If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances. It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system, which is implemented by public license practices. Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system: it is up to the author/donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice. This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License.

8. Ifthe distribution and/or use of the Program is restricted in certain countries either by

patents or by copyrighted interfaces, the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among countries not thus excluded. In such case, this License incorporates the limitation as if written in the body of this License.

9. The Free Software Foundation may publish revised and/or new versions of the General

Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number. If the Program specifies a version number of this License which applies to it and "any later version", you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation. If the Program does not specify a version number of this License, you may choose any version ever published by the Free Software Foundation.

10. If you wish to incorporate parts of the Program into other free programs whose distribution

conditions are different, write to the author to ask for permission. For software which is copyrighted by the Free Software Foundation, write to the Free Software Foundation; we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally. NO WARRANTY

END OF TERMS AND CONDITIONS

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All title and copyrights in and to the SOFTWARE (including but not limited to all images, photographs, animations, video, audio, music, text, and other information incorporated into the SOFTWARE), the accompanying printed materials, and any copies of the SOFTWARE, are owned by GUBUSOFT. The SOFTWARE is protected by copyright laws and international treaty provisions. Accordingly, Customer is required to treat the SOFTWARE like any other copyrighted material, except as otherwise allowed pursuant to this LICENSE and that it may make one copy of the SOFTWARE solely for backup or archive purposes.

This LICENSE shall be deemed to have been made in, and shall be construed pursuant to, the laws of the State of California. The United Nations Convention on Contracts for the International Sale of Goods is specifically disclaimed.

If any provision of this LICENSE is inconsistent with, or cannot be fully enforced under, the law, such provision will be construed as limited to the extent necessary to be consistent with and fully enforceable under the law. This LICENSE is the final, complete and exclusive agreement between the parties relating to the subject matter hereof, and supersedes all prior or contemporaneous understandings and agreements relating to such subject matter, whether oral or written. This LICENSE may only be modified in writing signed by an authorized officer of GUBUSOFT.

GUBUSOFT may assign or otherwise transfer any of its rights or obligations under this LICENSE agreement. ZyWALL USG 1000 Users Guide

Appendix F Open Software Announcements Æ This Product includes overLiB software under the overLiB License (Artistic) License (Artistic) Preamble The intent of this document is to state the conditions under which a Package may be copied, such that the Copyright Holder maintains some semblance of artistic control over the development of the package, while giving the users of the package the right to use and distribute the Package in a more-or-less customary fashion, plus the right to make reasonable modifications. Definitions: "Package" refers to the collection of files distributed by the Copyright Holder, and derivatives of that collection of files created through textual modification. "Standard Version" refers to such a Package if it has not been modified, or has been modified in accordance with the wishes of the Copyright Holder. "Copyright Holder" is whoever is named in the copyright or copyrights for the package. "You" is you, if you're thinking about copying or distributing this Package. "Reasonable copying fee" is whatever you can justify on the basis of media cost, duplication charges, time of people involved, and so on. (You will not be required to justify it to the Copyright Holder, but only to the computing community at large as a market that must bear the fee.) "Freely Available" means that no fee is charged for the item itself, though there may be fees involved in handling the item. It also means that recipients of the item may redistribute it under the same conditions they received it. You may make and give away verbatim copies of the source form of the Standard Version of this Package without restriction, provided that you duplicate all of the original copyright notices and associated disclaimers. You may apply bug fixes, portability fixes and other modifications derived from the Public Domain or from the Copyright Holder. A Package modified in such a way shall still be considered the Standard Version. You may otherwise modify your copy of this Package in any way, provided that you insert a prominent notice in each changed file stating how and when you changed that file, and provided that you do at least ONE of the following: place your modifications in the Public Domain or otherwise make them Freely Available, such as by posting said modifications to Usenet or an equivalent medium, or placing the modifications on a major archive site such as ftp.uu.net, or by allowing the Copyright Holder to include your modifications in the Standard Version of the Package. use the modified Package only within your corporation or organization. rename any non-standard executables so the names do not conflict with standard executables, which must also be provided, and provide a separate manual page for each non-standard executable that clearly documents how it differs from the Standard Version. ZyWALL USG 1000 Users Guide 745

make other distribution arrangements with the Copyright Holder. You may distribute the programs of this Package in object code or executable form, provided that you do at least ONE of the following: distribute a Standard Version of the executables and library files, together with instructions (in the manual page or equivalent) on where to get the Standard Version. accompany the distribution with the machine-readable source of the Package with your modifications. accompany any non-standard executables with their corresponding Standard Version executables, giving the non-standard executables non-standard names, and clearly documenting the differences in manual pages (or equivalent), together with instructions on where to get the Standard Version. make other distribution arrangements with the Copyright Holder. You may charge a reasonable copying fee for any distribution of this Package. You may charge any fee you choose for support of this Package. You may not charge a fee for this Package itself. However, you may distribute this Package in aggregate with other (possibly commercial) programs as part of a larger (possibly commercial) software distribution provided that you do not advertise this Package as a product of your own. The scripts and library files supplied as input to or produced as output from the programs of this Package do not automatically fall under the copyright of this Package, but belong to whomever generated them, and may be sold commercially, and may be aggregated with this Package. € or perl subroutines supplied by you and linked into this Package shall not be considered part of this Package. The name of the Copyright Holder may not be used to endorse or promote products derived from this software without specific prior written permission. THIS PACKAGE IS PROVIDED "AS IS" AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR À PARTICULAR PURPOSE. This Product includes SuperDialog software under the Creative Commons Attribution 2.5 License Creative Commons Attribution 2.5 License THE WORK (AS DEFINED BELOW) IS PROVIDED UNDER THE TERMS OF THIS CREATIVE COMMONS PUBLIC LICENSE ("CCPL" OR "LICENSE"). THE WORK IS PROTECTED BY COPYRIGHT AND/OR OTHER APPLICABLE LAW. ANY USE OF THE WORK OTHER THAN AS AUTHORIZED UNDER THIS LICENSE OR COPYRIGHT LAW IS PROHIBITED.

a."Collective Work" means a work, such as a periodical issue, anthology or encyclopedia, in which the Work in its entirety in unmodified form, along with a number of other contributions, constituting separate and independent works in themselves, are assembled into a collective whole. A work that constitutes a Collective Work will not be considered a Derivative Work (as defined below) for the purposes of this License. b."Derivative Work" means a work based upon the Work or upon the Work and other pre- existing works, such as a translation, musical arrangement, dramatization, fictionalization, motion picture version, sound recording, art reproduction, abridgment, condensation, or any other form in which the Work may be recast, transformed, or adapted, except that a work that constitutes a Collective Work will not be considered a Derivative Work for the purpose of this License. For the avoidance of doubt, where the Work is a musical composition or sound recording, the synchronization of the Work in timed-relation with a moving image ('synching") will be considered a Derivative Work for the purpose of this License. c."Licensor" means the individual or entity that offers the Work under the terms of this License. d."Original Author" means the individual or entity who created the Work. e."Work" means the copyrightable work of authorship offered under the terms of this License. "You" means an individual or entity exercising rights under this License who has not previously violated the terms of this License with respect to the Work, or who has received express permission from the Licensor to exercise rights under this License despite a previous violation.

2. Fair Use Rights. Nothing in this license is intended to reduce, limit, or restrict any rights

arising from fair use, first sale or other limitations on the exclusive rights of the copyright owner under copyright law or other applicable laws.

3. License Grant. Subject to the terms and conditions of this License, Licensor hereby grants

You a worldwide, royalty-free, non-exclusive, perpetual (for the duration of the applicable copyright) license to exercise the rights in the Work as stated below: a.to reproduce the Work, to incorporate the Work into one or more Collective Works, and to reproduce the Work as incorporated in the Collective Works; b.to create and reproduce Derivative Works; c.to distribute copies or phonorecords of, display publicely, perform publicly, and perform publicly by means of a digital audio transmission the Work including as incorporated in Collective Works; d.to distribute copies or phonorecords of, display publicly, perform publicly, and perform publicly by means of a digital audio transmission Derivative Works. e.For the avoidance of doubt, where the work is a musical composition: i.Performance Royalties Under Blanket Licenses. Licensor waives the exclusive right to collect, whether individually or via a performance rights society (e.g. ASCAP, BMI, SESAC), royalties for the public performance or public digital performance (e.g. webcast) of the Work. ZyWALL USG 1000 Users Guide 747

ii. Mechanical Rights and Statutory Royalties. Licensor waives the exclusive right to collect,

whether individually or via a music rights agency or designated agent (e.g. Harry Fox Agency), royalties for any phonorecord You create from the Work ("cover version") and distribute, subject to the compulsory license created by 17 USC Section 115 of the US Copyright Act (or the equivalent in other jurisdictions). f.Webcasting Rights and Statutory Royalties. For the avoidance of doubt, where the Work is a sound recording, Licensor waives the exclusive right to collect, whether individually or via a performance-rights society (e.g. SoundExchange), royalties for the public digital performance (e.g. webcast) of the Work, subject to the compulsory license created by 17 USC Section 114 of the US Copyright Act (or the equivalent in other jurisdictions). The above rights may be exercised in all media and formats whether now known or hereafter devised. The above rights include the right to make such modifications as are technically necessary to exercise the rights in other media and formats. All rights not expressly granted by Licensor are hereby reserved.

4. Restrictions.The license granted in Section 3 above is expressly made subject to and limited

by the following restrictions: a. You may distribute, publicly display, publicly perform, or publicly digitally perform the Work only under the terms of this License, and You must include a copy of, or the Uniform Resource Identifier for, this License with every copy or phonorecord of the Work You distribute, publicly display, publicly perform, or publicly digitally perform. You may not offer or impose any terms on the Work that alter or restrict the terms of this License or the recipients' exercise of the rights granted hereunder. You may not sublicense the Work. You must keep intact all notices that refer to this License and to the disclaimer of warranties. You may not distribute, publicly display, publicly perform, or publicly digitally perform the Work with any technological measures that control access or use of the Work in a manner inconsistent with the terms of this License Agreement. The above applies to the Work as incorporated in a Collective Work, but this does not require the Collective Work apart from the Work itself to be made subject to the terms of this License. If You create a Collective Work, upon notice from any Licensor You must, to the extent practicable, remove from the Collective Work any credit as required by clause 4(b), as requested. If You create a Derivative Work, upon notice from any Licensor You must, to the extent practicable, remove from the Derivative Work any credit as required by clause 4(b), as requested. b.If you distribute, publicly display, publicly perform, or publicly digitally perform the Work or any Derivative Works or Collective Works, You must keep intact all copyright notices for the Work and provide, reasonable to the medium or means You are utilizing: (i) the name of the Original Author (or pseudonym, if applicable) if supplied, and/or (ii) if the Original Author and/or Licensor designate another party or parties (e.g. a sponsor institute, publishing entity, journal) for attribution in Licensor's copyright notice, terms of service or by other reasonable means, the name of such party or parties; the title of the Work if supplied; to the extent reasonably practicable, the Uniform Resource Identifier, if any, that Licensor specifies to be associated with the Work, unless such URI does not refer to the copyright notice or licensing information for the Work; and in the case of a Derivative Work, a credit identifying the use of the Work in the Derivative Work (e.g., "French translation of the Work by Original Author," or "Screenplay based on original Work by Original Author"). Such credit may be implemented in any reasonable manner; provided, however, that in the case of a Derivative Work or Collective Work, at a minimum such credit will appear where any other comparable authorship credit appears and in a manner at least as prominent as such other comparable authorship credit. ZyWALL USG 1000 Users Guide

Appendix F Open Software Announcements

5. Representations, Warranties and Disclaimer

UNLESS OTHERWISE MUTUALLY AGREED TO BY THE PARTIES IN WRITING, LICENSOR OFFERS THE WORK AS-IS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND CONCERNING THE WORK, EXPRESS, IMPLIED, STATUTORY OR OTHERVWISE, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, MERCHANTIBILITY, FITNESS FOR À PARTICULAR PURPOSE, NONINFRINGEMENT, OR THE ABSENCE OF LATENT OR OTHER DEFECTS, ACCURACY, OR THE PRESENCE OF ABSENCE OF ERRORS, WHETHER OR NOT DISCOVERABLE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SUCH EXCLUSION MAY NOT APPLY TO YOU.

6. Limitation on Liability. EXCEPT TO THE EXTENT REQUIRED BY APPLICABLE

a.This License and the rights granted hereunder will terminate automatically upon any breach by You of the terms of this License. Individuals or entities who have received Derivative Works or Collective Works from You under this License, however, will not have their licenses terminated provided such individuals or entities remain in full compliance with those licenses. Sections 1, 2, 5, 6, 7, and 8 will survive any termination of this License. b.Subject to the above terms and conditions, the license granted here is perpetual (for the duration of the applicable copyright in the Work). Notwithstanding the above, Licensor reserves the right to release the Work under different license terms or to stop distributing the Work at any time; provided, however that any such election will not serve to withdraw this License (or any other license that has been, or is required to be, granted under the terms of this License), and this License will continue in full force and effect unless terminated as stated above.

a.Each time You distribute or publicly digitally perform the Work or a Collective Work, the Licensor offers to the recipient a license to the Work on the same terms and conditions as the license granted to You under this License. b.Each time You distribute or publicly digitally perform a Derivative Work, Licensor offers to the recipient a license to the original Work on the same terms and conditions as the license granted to You under this License. c.If any provision of this License is invalid or unenforceable under applicable law, it shall not affect the validity or enforceability of the remainder of the terms of this License, and without further action by the parties to this agreement, such provision shall be reformed to the minimum extent necessary to make such provision valid and enforceable. d.No term or provision of this License shall be deemed waived and no breach consented to unless such waiver or consent shall be in writing and signed by the party to be charged with such waiver or consent. ZyWALL USG 1000 Users Guide 749

Appendix F Open Software Announcements e.This License constitutes the entire agreement between the parties with respect to the Work licensed here. There are no understandings, agreements or representations with respect to the Work not specified here. Licensor shall not be bound by any additional provisions that may appear in any communication from You. This License may not be modified without the mutual written agreement of the Licensor and You. NOTE: Some components of the ZyWALL incorporate source code covered under the Apache License, GPL License, LGPL License, BSD License, Open SSL License, OpenLDAP License, X11-style License, À 3 clause BSD License, NTP License, Expat License, PPP License, Netkit-telnet License, MIT License, TreeView License, overLiB's License, and Creative Commons Attribution 2.5 License. To obtain the source code covered under those Licenses, please contact ZyXEL Communications Corporation at: ZyXEL Technical Support. End-User License Agreement for “ZyWALL "

WARNING: ZyXEL Communications Corp. IS WILLING TO LICENSE THE ENCLOSED

SOFTWARE TO YOU ONLY UPON THE CONDITION THAT YOU ACCEPT ALL OF THE TERMS CONTAINED IN THIS LICENSE AGREEMENT. PLEASE READ THE TERMS CAREFULLY BEFORE COMPLETING THE INSTALLATION PROCESS AS INSTALLING THE SOFTWARE WILL INDICATE YOUR ASSENT TO THEM. IF YOU DO NOT AGREE TO THESE TERMS, THEN ZyXEL, INC. IS UNWILLING TO LICENSE THE SOFTWARE TO YOU, IN WHICH EVENT YOU SHOULD RETURN THE UNINSTALLED SOFTWARE AND PACKAGING TO THE PLACE FROM WHICH IT WAS ACQUIRED, AND YOUR MONEY WILL BE REFUNDED. 1.Grant of License for Personal Use ZyXEL Communications Corp. ("ZyXEL") grants you a non-exclusive, non-sublicense, non- transferable license to use the program with which this license is distributed (the "Software"), including any documentation files accompanying the Software ("Documentation"), for internal business use only, for up to the number of users specified in sales order and invoice. You have the right to make one backup copy of the Software and Documentation solely for archival, back-up or disaster recovery purposes. You shall not exceed the scope of the license granted hereunder. Any rights not expressly granted by ZyXEL to you are reserved by ZyXEL, and all implied licenses are disclaimed. 2.Ownership ZyWALL USG 1000 Users Guide

Appendix F Open Software Announcements You have no ownership rights in the Software. Rather, you have a license to use the Software as long as this License Agreement remains in full force and effect. Ownership of the Software, Documentation and all intellectual property rights therein shall remain at all times with ZyXEL. Any other use of the Software by any other entity is strictly forbidden and is a violation of this License Agreement. 3.Copyright The Software and Documentation contain material that is protected by United States Copyright Law and trade secret law, and by international treaty provisions. All rights not granted to you herein are expressly reserved by ZyXEL. You may not remove any proprietary notice of ZyXEL or any of its licensors from any copy of the Software or Documentation. 4.Restrictions You may not publish, display, disclose, sell, rent, lease, modify, store, loan, distribute, or create derivative works of the Software, or any part thereof. You may not assign, sublicense, convey or otherwise transfer, pledge as security or otherwise encumber the rights and licenses granted hereunder with respect to the Software. You may not copy, reverse engineer, decompile, reverse compile, translate, adapt, or disassemble the Software, or any part thereof, nor shall you attempt to create the source code from the object code for the Software. You may not market, co-brand, private label or otherwise permit third parties to link to the Software, or any part thereof. You may not use the Software, or any part thereof, in the operation of a service bureau or for the benefit of any other person or entity. You may not cause, assist or permit any third party to do any of the foregoing. 5.Confidentiality You acknowledge that the Software contains proprietary trade secrets of ZyXEL and you hereby agree to maintain the confidentiality of the Software using at least as great a degree of care as you use to maintain the confidentiality of your own most confidential information. You agree to reasonably communicate the terms and conditions of this License Agreement to those persons employed by you who come into contact with the Software, and to use reasonable best efforts to ensure their compliance with such terms and conditions, including, without limitation, not knowingly permitting such persons to use any portion of the Software for the purpose of deriving the source code of the Software. 6.No Warranty THE SOFTWARE IS PROVIDED "AS IS." TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZyXEL DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ZyXEL DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET ANY REQUIREMENTS OR NEEDS YOU MAY HAVE, OR THAT THE SOFTWARE WILL OPERATE ERROR FREE, OR IN AN UNINTERUPTED FASHION, OR THAT ANY DEFECTS OR ERRORS IN THE SOFTWARE WILL BE CORRECTED, OR THAT THE SOFTWARE IS COMPATIBLE WITH ANY PARTICULAR PLATFORM. SOME JURISDICTIONS DO NOT ALLOW ZyWALL USG 1000 Users Guide 751

THE WAIVER OR EXCLUSION OF IMPLIED WARRANTIES SO THEY MAY NOT APPLY TO YOU. IF THIS EXCLUSION IS HELD TO BE UNENFORCEABLE BY A COURT OF COMPETENT JURISDICTION, THEN ALL EXPRESS AND IMPLIED WARRANTIES SHALL BE LIMITED IN DURATION TO A PERIOD OF THIRTY (30) DAYS FROM THE DATE OF PURCHASE OF THE SOFTWARE, AND NO WARRANTIES SHALL APPLY AFTER THAT PERIOD. 7.Limitation of Liability IN NO EVENT WILL ZyXEL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY

INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT

LIMITATION, INDIRECT, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS INFORMATION) ARISING OUT OF THE USE OF OR INABILITY TO USE THE PROGRAM, OR FOR ANY CLAIM BY ANY OTHER PARTY, EVEN IF ZyXEL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ZyXEL'S AGGREGATE LIABILITY WITH RESPECT TO ITS OBLIGATIONS UNDER THIS AGREEMENT OR OTHERWISE WITH RESPECT TO THE SOFTWARE AND DOCUMENTATION OR OTHERWISE SHALL BE EQUAL TO THE PURCHASE PRICE, BUT SHALL IN NO EVENT EXCEED $1,000. BECAUSE SOME STATES/COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. 8.Export Restrictions THIS LICENSE AGREEMENT IS EXPRESSLY MADE SUBJECT TO ANY APPLICABLE LAWS, REGULATIONS, ORDERS, OR OTHER RESTRICTIONS ON THE EXPORT OF THE SOFTWARE OR INFORMATION ABOUT SUCH SOFTWARE WHICH MAY BE IMPOSED FROM TIME TO TIME. YOU SHALL NOT EXPORT THE SOFTWARE, DOCUMENTATION OR INFORMATION ABOUT THE SOFTWARE AND DOCUMENTATION WITHOUT COMPLYING WITH SUCH LAWS, REGULATIONS, ORDERS, OR OTHER RESTRICTIONS. YOU AGREE TO INDEMNIFY ZyXEL AGAINST ALL CLAIMS, LOSSES, DAMAGES, LIABILITIES, COSTS AND EXPENSES, INCLUDING REASONABLE ATTORNEYS' FEES, TO THE EXTENT SUCH CLAIMS ARISE OUT OF ANY BREACH OF THIS SECTION 8. 9.Audit Rights ZyXEL SHALL HAVE THE RIGHT, AT ITS OWN EXPENSE, UPON REASONABLE PRIOR NOTICE, TO PERIODICALLY INSPECT AND AUDIT YOUR RECORDS TO ENSURE YOUR COMPLIANCE WITH THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT. 10.Termination ZyWALL USG 1000 Users Guide

Appendix F Open Software Announcements This License Agreement is effective until it is terminated. You may terminate this License Agreement at any time by destroying or returning to ZyXEL all copies of the Software and Documentation in your possession or under your control. ZyXEL may terminate this License Agreement for any reason, including, but not limited to, if ZyXEL finds that you have violated any of the terms of this License Agreement. Upon notification of termination, you agree to destroy or return to ZyXEL all copies of the Software and Documentation and to certify in writing that all known copies, including backup copies, have been destroyed. All provisions relating to confidentiality, proprietary rights, and non-disclosure shall survive the termination of this Software License Agreement. 12.General This License Agreement shall be construed, interpreted and governed by the laws of Republic of China without regard to conflicts of laws provisions thereof. The exclusive forum for any disputes arising out of or relating to this License Agreement shall be an appropriate court or Commercial Arbitration Association sitting in ROC, Taiwan. This License Agreement shall constitute the entire Agreement between the parties hereto. This License Agreement, the rights granted hereunder, the Software and Documentation shall not be assigned by you without the prior written consent of ZyXEL. Any waiver or modification of this License Agreement shall only be effective if it is in writing and signed by both parties hereto. If any part of this License Agreement is found invalid or unenforceable by a court of competent jurisdiction, the remainder of this License Agreement shall be interpreted so as to reasonably effect the intention of the parties. ZyWALL USG 1000 Users Guide 753

Legal Information Copyright Copyright © 2007 by ZyXEL Communications Corporation. The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation. All rights reserved. Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any license under its patent rights nor the patent rights of others. ZyXEL further reserves the right to make changes in any products described herein without notice. This publication is subject to change without notice. Trademarks ZyNOS (ZyXEL Network Operating System) is a registered trademark of ZyXEL Communications, Inc. Other trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners. Certifications Federal Communications Commission (FCC) Interference Statement This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: + This device may not cause harmful interference. + This device must accept any interference received, including interference that may cause undesired operations. ZyWALL USG 1000 Users Guide 755

Appendix G Legal Information FCC Warning This device has been tested and found to comply with the limits for a Class A digital switch, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial environment. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this device in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. CE Mark Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Taiwanese BSMI (Bureau of Standards, Metrology and Inspection) A Warning:

ERA, AREAS, HÉSERAIRTIE SERA, DÉFIS SRE RIRE SUIS. Notices Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. Viewing Certifications 1 Gotohttp://www.zyxel.com. 2 Select your product on the ZyXEL home page to go to that product's page. 3 Select the certification you wish to view from this page. ZyXEL Limited Warranty

ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the product or components to proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal or higher value, and will be solely at the discretion of ZyXEL. This warranty shall not apply if the product has been modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions. ZyWALL USG 1000 Users Guide

Appendix G Legal Information Note Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect or consequential damages of any kind to the purchaser. To obtain the services of this warranty, contact ZyXEL's Service Center for your Return Material Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit be insured when shipped. Any returned products without proof of purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL to the corresponding return address, Postage Paid. This warranty gives you specific legal rights, and you may also have other rights that vary from country to country. Registration Register your product online to receive e-mail notices of firmware upgrades and information at www.zyxel.com for global products, or at www.us.zyxel.com for North American products. ZyWALL USG 1000 Users Guide 757

Appendix H Customer Support

Appendix H Customer Support

Index and policy routes 232 behavior 382 configured rate effect 383 examples 384 in application patrol 380 interface, outbound. See interfaces. interface’s bandwidth 385 maximize bandwidth usage 227, 232, 382, 383, 384, 395, 399 OS level-7. See application patrol. over allotment of bandwidth 384 priority 384 priority effect 383 See also application patrol. 379 See also policy routes. bare byte encoding 457 Base DN 533 base profiles 421, 448, 449 base36-encoding 457 Bind DN 533 bindings 419, 420, 447 Blaster 417, 445 bookmarks 335 boot module 621 boot sector virus 403 bridge interfaces 179, 205 and virtual interfaces of members 205 basic characteristics 180 effect on routing table 205 member interfaces 205 virtual 217 bridges 204 buffer overflow 428

CA 545 and certificates 546 Centralized Network Management see Vantage CNM. 610 Certificate Management Protocol (CMP) 551 Certificate Revocation List (CRL) 546 vs OCSP 556 certificates 545 advantages 546 and CA 546 and FTP 605 and HTTPS 588 and IKE SA 311 and SSH 602 and synchronization (device HA) 500 and VPN gateways 296 and WWW 590 certification path 545, 553, 558 expired 545 factory-default 546 file formats 546 fingerprints 554, 560 importing 549 in the VPN wizard 103 not used for encryption 545 revoked 545 self-signed 546, 551 serial number 554, 559 storage space 549, 556 thumbprint algorithms 547 thumbprints 547 used for authentication 545 verifying fingerprints 547 where used 122 Certification Authority. See CA. certification requests 545, 551 certifications 755 notices 756 viewing 756 change company logo on user screens 328 CLI55 CLI button 72 CLI popup window 72 display styles 73 CNM 611 cold start 55 common services 703 computer names 183, 193, 202, 209, 348 computer virus 403 infection and prevention 403 configuration granularity 111 configuration example web-based SSL application 569 configuration files 615, 617 at restart 617 backup 618 downloading 619 downloading with FTP 605 editing 617 lastgood.conf 617 managing 618 not stopping or starting the ZyWALL 56 startup-config.conf 617 startup-config-bad.conf 617 syntax 615 system-default.conf 617 uploading 620 uploading with FTP 605 use without restart 617 way the ZyWALL runs 616 configuration information 647 connection monitor ZyWALL USG 1000 Users Guide

Index SSL 326 console port 55 speed 579 content (pattern) 439 content filtering 463, 464 and address groups 463, 464, 467 and address objects 463, 464, 467 and registration 466, 469 and schedules 463, 464, 467 and user groups 463 and users 463 by category 463, 468, 471 by keyword (in URL) 463, 480 by URL 463, 479 by web feature 463, 479 cache 468, 480 categories 471 configuration overview 120 default policy 464, 465 external web filtering service 468, 471 filter list 463 message for blocked access 465 policies 463, 464 prerequisites 120 registration status 168, 466, 470 reports. See content filtering reports. submitting web sites 488 testing 476 trial service activation 167 uncategorized pages 471 URL for blocked access 465 content filtering reports 483 and registration 483 during trial service 483 how to look at 469, 483 content filtering reports. See also content filtering. cookies 479 copyright 755 current date/time 158, 576 and schedules 527 daylight savings 577 setting manually 579 time server 579 current user list 326 custom signatures 432 applying 442 example 439 verifying 442 custom.rules 435

false negatives 423, 450 false positives 423, 450, 456 FCC interference statement 755 feature specifications 657 file decompression anti-virus 409 file extensions configuration files 615 shell scripts 615 file infector 403 file manager configuration overview 124 file sharing SSL application 567 create 570 filtered port scan 452 firewall 57, 277 actions 287 and address groups 287 and address objects 287 and alerts 282 and ALG 268 and application patrol 379 and H.323 (ALG) 266 and HTTP redirect 261 and IPSec SA 280 and IPSec VPN 297 and logs 287 and port triggering 226 and schedules 287, 394, 396, 398 and service groups 287 and services 287, 522 and SIP (ALG) 267 and user groups 287 and users 287 and virtual servers 279 and VolP pass through 265, 268 and zones 277, 285 asymmetrical routes 284 configuration overview 118 criteria 278 global rules 279 prerequisites 118 priority 285 sessions, number of 285 to-ZyWALL. See also to-ZyWALL firewall. triangle routes 284 vs application patrol 278 firmware and restart 620 boot module. See boot module. current version 158, 621 getting updated 620 uploading 620, 621 uploading with FTP 605 flags 433 flood detection 452 force log out 327 force user authentication policies 511 and address groups 513 ZyWALL USG 1000 Users Guide

Index and address objects 513 and schedules 513 prerequisites 123 fragmentation flag 437 fragmentation offset 437 FTP 605 additional signaling port 270 and address groups 606 and address objects 606 and certificates 605 and zones 605 signaling port 270 With Transport Layer Security (TLS) 605 full tunnel mode 61 full-tunnel mode 326 Fully-Qualified Domain Name (FQDN) 583

gateway policy. See VPN gateways. Generic Routing Encapsulation. See GRE. global SSL setting 327 user portal logo 328 GRE 211

H.323 266 additional signaling port 270 and firewall 266 and RTP 266 signaling port 270 H.323. See also ALG. header checksum 433 host-based intrusions 417, 445 HTTP redirect to HTTPS 590 vs HTTPS 588 HTTP Inspection 457 HTTP over SSL. See HTTPS. HTTP redirect 261 and application patrol 261 and firewall 261 and interfaces 264 and policy routes 261 configuration overview 121 packet flow 261 prerequisites 121 HTTPS 588 and certificates 588

Index IDP 418 Snort signatures 443 statistics 643 traffic directions 418 updating signatures 173 verifying custom signatures 442 IDP (intrusion, Detection and Prevention) 417 IDP and AppPatrol trial service activation 167 IDP profiles 421 IDP service group 428 IDP signature categories 427 IDP signatures and synchronization (device HA) 500 IEEE 802.1q. See VLAN. IGP (Interior Gateway Protocol) 451 IHL (IP Header Length) 433 IIS server 457 IIS unicode 457 IKE SA aggressive mode 307, 310 and authentication methods 541 and certificates 311 and RADIUS 311 and to-ZyWALL firewall 297 authentication algorithms 307, 308 configuration overview 116 content 309 dead peer detection (DPD) 315 Diffie-Hellman key group 308 encryption algorithms 307, 308 extended authentication 311 ID type 309 IP address, remote IPSec router 307 IP address, ZyXEL device 307 local identity 309 main mode 307, 310 NAT traversal 311 negotiation mode 307 password 311 peer identity 309 prerequisites 116 pre-shared key 309 proposal 307 user name 311 IKE SA. See also VPN. initial string 610 inline profile 423, 450 instant messenger (IM) managing 165, 379 interface bandwidth 385 status 159, 186 interfaces and DNS servers 183 and HTTP redirect 264 and layer-3 virtualization 179 and physical ports 112, 179 and policy routes 230, 231 and static routes 234 and virtual servers 258 and VPN gateways 296 and VRRP groups 495 and zones 112, 179 as DHCP relays 182 as DHCP servers 182, 575 auxiliary. See also auxiliary interface. backup. See trunks. bandwidth management 182, 223 bridge. See also bridge interfaces. configuration overview 115 DHCP clients 181 Ethernet. See also Ethernet interfaces. gateway 181 general characteristics 179 IP address 180 metric 181 MTU 182 overlapping IP address and subnet mask 181 ping check 183 port groups. See also port groups. PPPOE/PPTP. See also PPPOE/PPTP interfaces. prerequisites 115, 184 relationships between 184 static DHCP 182 subnet mask 180 trunks. See also trunks. types 179 virtual. See also virtual interfaces. VLAN. See also VLAN interfaces. where used 115 Internet Control Message Protocol. See ICMP. Internet Protocol Security. See IPSec. Internet Protocol. See IP. intrusions host 417, 445 network 417, 445 IP 432 IP alias. See virtual interfaces. IP decoy portscan 451 IP distributed portscan 451 IP options 434, 438 IP policy routing. See policy routes. IP pool 326 IP portscan 451 IP portsweep 451 IP protocols 521 ICMP. See ICMP. TCP. See TCP. UDP. See UDP. IP security option 434 ZyWALL USG 1000 Users Guide

Index types of 625 log options 409 log options (IDP) 426 logged in users 163 login default settings 657 SSL user 332 logo 328 logout SSL user 335 logs and firewall 287 configuration overview 124 descriptions 663 e-mail profiles 627 e-mailing log messages 626, 631 formats 628 log consolidation 632 specifications 625 syslog servers 627 system 627 types of 627 loose source routing 434 MAC addresses and VLAN 197 ZyWALL 158 macro virus 403 Management Information Base (MIB) 607 MD5 308 Message Digest 5. See MD5. metrics. See reports. model name 158 monitor 326 monitor profile 450 IDP monitor profile 423 MS-05-39 439 multiple slash encoding 457 mute 610 My Certificates. See also certificates. 548 MyDoom 417, 445 myZyXEL.com 165, 173 accounts, creating 165 and IDP 420 myZyXEL.com account 167 NAT 226, 256 1 example 147 address mapping. See policy routes. ALG. See ALG. and address objects 231 and ALG 265 and policy routes 225, 231 and VPN 311 and VPN. See also VPN. port forwarding. See virtual servers. port translation. See virtual servers. port triggering. See also policy routes. port triggering. See also port triggering. trigger port. See also policy routes. NAT traversal 311 NBNS 183, 193, 202, 209, 326

packet statistics 162 physical ports 113 and interfaces 112 ping check. See interfaces. Point-to-Point Protocol over Ethernet. See PPPOE. Point-to-Point Tunneling Protocol. See PPTP policy route

L2TP VPN example 354 policy routes 225 actions 225 and address objects 230, 231, 513 and ALG 265, 268 and HTTP redirect 261 and interfaces 230, 231 and NAT 225 and schedules 230, 392, 394, 396, 398 and service groups 230 and services 230, 522 and trunks 219, 231 and user groups 230, 392, 394, 396, 398 and users 230, 392, 394, 396, 398 and VolP pass through 268 and VPN connections 230, 231, 296 bandwidth management 232 benefits 225 configuration overview 117 criteria 225 prerequisites 117 port forwarding. See virtual servers. port groups 179, 194, 195 and Ethernet interfaces 194 and physical ports 194 representative interfaces 195 port scanning 451 port speed 610 port sweep 451 port translation. See virtual servers. port triggering 226 and firewall 226 and policy routes 231 and service groups 231 and services 231 power off 55 power on 55 PPP0E 210, 211 and RADIUS 211 TCP port 1723 211 PPPOE/PPTP interfaces 179, 211 and ISP accounts 211, 563 basic characteristics 180 gateway 211 subnet mask 181, 211 PPTP 210 and GRE 211 ZyWALL USG 1000 Users Guide

Index SSH 600 and address groups 602 and address objects 602 and certificates 602 and zones 602 client requirements 601 encryption methods 601 for secure Telnet 602 how connection is established 600 versions 601 with Linux 603 with Microsoft Windows 602 SSL 326, 588 certificates 332 computer names 326 full-tunnel mode 326 global setting 327 IP pool 326 monitor 326 network list 326 policy 323 remote user login 332 remote user logout 335 user screen bookmarks 335 user screens 331, 334 user screens access methods 331 user screens certificates 332 user screens login 332 user screens logout 335 user screens required information 332 user screens system requirements 331 WINS 326 SSL application edit 568 SSL application object 567 add 568 file sharing 567 file sharing application 570 remote user screen links 567 summary 567 types 567 web-based 567, 568 web-based example 569 SSL connection monitor 326 SSL policy 323 add 325 edit 325 objects used 323 stac compression 565 starting the ZyWALL 55 startup-config.conf 617 and synchronization (device HA) 500 if errors 617 missing at restart 617 present at restart 617 startup-config-bad.conf 617 static routes 232 and interfaces 234 and OSPF 239 and RIP 235 configuration overview 118 metric 234 prerequisites 118 statistics anti-virus 642 application patrol 399 bandwidth 400 IDP 643 protocol 400 status bar 72 warning message popup 72 stopping the ZyWALL 55 streaming protocols managing 165, 379 strict source routing 434 STUN and VolP pass through 265 subscription services 165 and synchronization (device HA) 500 AppPatrol 165 content filtering 166 content filtering. See also content filtering. IDP 165 IDP. See also IDP. new IDP or AppPatrol signatures 166 SSL VPN 166 SSL VPN. See also SSL VPN. status 168, 389, 407 trial service activation 167 upgrading 169 Supporting Disk 4 SYN flood 453 synchronization 500 and subscription services 500 information synchronized 500 password 501 port number 501 restrictions 500 syntax conventions 5 syslog servers. See logs. system log. See logs. system name 158 system protect updating signatures 175 system reports. See reports. system uptime 158 system-default.conf 617 ZyWALL USG 1000 Users Guide

Index and content filtering 463 and firewall 287 and policy routes 230, 392, 394, 396, 398 configuration overview 122 user names rules 508 user portal See SSL user screens. 331, 334 user portal links 567 user portal logo 328 user sessions. See sessions. user SSL screens 331, 334 access methods 331 bookmarks 335 certificates 332 login 332 logout 335 required information 332 system requirements 331 users 503 access. See also access users. Admin (type) 503 admin. See also admin users. and AAA servers 504 and authentication methods 504 and content filtering 463 and firewall 287 and LDAP 504 and policy routes 230, 392, 394, 396, 398 and RADIUS 504 and remote management 588 and shell scripts 505 attributes for Ext-User 504 attributes for LDAP 504 attributes for RADIUS 505 attributes in AAA servers 504 configuration overview 122 currently logged in 158, 163 default lease time 510 default reauthentication time 510 default type for Ext-User 504 Ext-User (type) 503, 504 groups. See user groups. Guest (type) 503 lease time 507 Limited-Admin (type) 503 lockout 511 prerequisites (for force user authentication policies) reauthentication time 507 types of 503 User (type) 503 user names 508 UTF-8 decode 458

Vantage CNM 610 virtual interfaces 179, 217 basic characteristics 180 not DHCP clients 181 types of 217 vs asymmetrical routes 283 vs triangle routes 283 Virtual Local Area Network. See VLAN. Virtual Private Network. See VPN. Virtual Router Redundancy Protocol. See VRRP. virtual servers 255 and address objects (HOST) 258 and ALG 268 and firewall 279 and interfaces 258 and to-ZyWALL firewall 256 and VolP pass through 268 configuration overview 121 criteria 255 limitations 226 prerequisites 121 where to forward 255 virus 428 virus attack 403 virus life cycle 403 virus scan 404 VLAN 196 advantages 197 and MAC addresses 197 ID 197 VLAN interfaces 179, 198 and Ethernet interfaces 198 basic characteristics 180 virtual 217 VolP pass through 266 and firewall 265, 268 and policy routes 268 and virtual servers 268 configuration overview 122 peer-to-peer calls 268 VolP pass through. See also ALG. 265 VPN 291 active protocol 292 and NAT 311 basic troubleshooting 297 hub-and-spoke. See VPN concentrator. IKE SA. See IKE SA. IPSec 291 IPSec SA. See IPSec SA. proposal 307 security associations (SA) 291 status 160 VPN concentrator 318 ZyWALL USG 1000 Users Guide

Index advantages 318 and IPSec SA policy enforcement 320 disadvantages 318 VPN connections and address objects 296 and policy routes 230, 231, 296 VPN gateways and certificates 296 and extended authentication 296 and interfaces 296 and to-ZyWALL firewall 297 VPN. See also IKE SA, IPSec SA. VRRP 493 advertisement interval 493 and to-ZyWALL firewall 495 backup router 493 management IP 493 master router 493 preempt 494 router priority 494 virtual router ID (VR ID) 493 VRRP groups 495 advertisement interval 495 and interfaces 495 and to-ZyWALL firewall 495 authentication 495 HA status 497 role (desired) 499 status 497 VRRP groups. See also VRRP. vs RIP 237

WINS server 193, 202, 209, 348 Wizard Setup 75 worm 403, 428 WWW 589 and address groups 592 and address objects 592 and authentication methods 541, 592 and certificates 590 and zones 592 WWW. See also HTTP, HTTPS. 155, 589