GN1000 - Audio accessory JABRA - Free user manual and instructions

Product type	Remote Hook Lifter (RHL)
Brand	JABRA
Model	GN1000
Usage	Automatic answering and hanging up of the telephone handset
Compatibility	GN Netcom cordless handsets
Main functions	Remote answer/hang up, ring detection, visual "in use" indicator
Mounting method	Adhesive pads or hook and loop device
Adjustments	Height of lifter arm, ring detector sensitivity
"In use" indicator	Lit during a call, flashes if detector is disabled
Included accessories	External ring detector, adapter kit, mounting devices
Power supply	Via AUX cable from the cordless handset base unit
Certification	CE mark, compliance with directive 1999/5/EC (R&TTE)
Safety	Do not disassemble, avoid exposure to moisture, use only with original handset
Maintenance	Clean with a soft dry cloth
Repairability	No user-serviceable parts
Warranty	Consult your dealer

Frequently Asked Questions - GN1000 JABRA

How do I install the GN1000 RHL on my telephone?

Installation is done by attaching the platform to the phone, near the handset speaker, using the adhesive pads or the hook and loop device. Place the ring detector in the center of the speaker and connect the AUX cable to the base unit of the cordless handset. Refer to the guide for more details.

What should I do if the handset does not pick up automatically?

Check that the cordless device is powered on and that the AUX cable is properly connected. Ensure the handset is in 'handset' mode and that the lifter arm height is correctly adjusted (use the +/- adjustment). If necessary, extend the arm.

How do I adjust the sensitivity of the ring detector?

Use the sensitivity control on the back of the device. Turn clockwise to increase sensitivity, counterclockwise to decrease. Adjust until the 'in use' indicator lights up when the phone rings.

What does it mean if the 'in use' indicator flashes continuously?

The 'in use' indicator flashes when the ring detector is disabled (disabled mode). This can happen if you have pressed the detector's on/off button. To reactivate it, press the button again.

Can I use the GN1000 with a non-compatible telephone?

The GN1000 is exclusively designed for use with GN Netcom cordless products. It is not guaranteed to work with other brands or models.

How do I disable the ring detector for a speakerphone call?

Press the ring detector's on/off button to disable it. The 'in use' indicator will start flashing. Once the call is finished, press again to reactivate it.

What should I do if I hear a ringing in my handset without an incoming call?

This may be due to electronic interference. Move the phone away from equipment such as computer monitors or fluorescent lights. Also reduce the ring detector sensitivity by turning the control counterclockwise.

The external ring detector is not working, what should I do?

Check that it is properly connected to the external jack of the device and placed near the phone speaker. Increase the ring detector sensitivity. If the problem persists, try increasing the phone volume.

How do I adjust the height of the lifter arm?

Use the height adjustment located on the side of the device. The '+' symbol raises the arm, the '-' symbol lowers it. Adjust until the handset is properly picked up and replaced.

Where can I find more information about this product?

Visit the GN Netcom website at http://www.gnnetcom.com or contact your dealer. The complete user manual is also available for download at notice-facile.com.

USER MANUAL GN1000 JABRA

Thank you for choosing the GN 1000 Remote Handset Lifter (RHL) by GN Netcom, which will provide you with the full benefits of GN Netcom cordless products. The GN 1000 RHL is designed exclusively for use with GN Netcom cordless products.

This user guide will give you information and instructions on assembling, using and maintaining your GN 1000 RHL and contains the following sections:

• About the GN 1000 RHL
• Assembling and assembly verification
• Features and customisation
• Answering and making telephone calls
• Frequently asked questions
• Operational and safety information

A Connector cord
G Ring Sensor
B On-line indicator
H Adhesive pads
C Lifter Arm height control
External socket (back)
D Lifter Arm (extendable; 2 positions)
J Ring Sensitivity control (back)
E Housing
K Ring Sensor on/off button
F Platform
L AUX plug

GN 1000 RHL Accessories

M External Ring sensor
N Hook and Loop fasteners
O Adapter kit (see instructions in adapter kit bag)

About the GN 1000 RHL

When affixed to your telephone, the GN 1000 RHL mechanically lifts/lowers your telephone's handset from/to its cradle and remotely communicates with your headset. This allows you to answer and terminate telephone calls, even while away from your desk.

Assembling and assembly verification

Assembling the product involves locating and preparing the mounting area as well as affixing the platform. To assemble the product:

1. Take the product from the packaging and remove the quick set up sleeve from the platform.

1. Locate the handset area of your telephone, as this is where the product's platform will be affixed. In general, you will affix the platform on the telephone, as close as possible to the handset's receiver.

1. Line up the top edge of the platform as illustrated.
2. Remove the protective film from the adhesive pad on the bottom of the platform.

Note: The adhesive pad affixes firmly to any surface. Ensure you have determined the correct location before affixing the adhesive pad.

1. Affix the platform firmly to the telephone with the adhesive pads, as close as possible to the handset's speaker.

Note: If you are unable to affix the platform with the adhesive pads, use the hook and loop fasteners.

1. Position the ring sensor on the centre of the telephone speaker.

Note: On most telephones the speaker is located underneath the handset. If you are unsure of the speaker's location, have someone call you and note the precise location where the ringing tone comes from.

1. Insert the AUX plug of the connector cord into the AUX socket at the bottom of the base unit of your cordless headset.

After assembling the product, verify that the product is working correctly. Complete the following steps:

1. Set your cordless headset to headset mode by pressing the multifunction/line button on your cordless headset or remote unit.

If the product is working properly, the lifting arm will lift the handset out of the telephone's cradle and you will hear the dial tone in the headset.

1. If there is no dial tone, adjust the lifting arm height with the lifting arm height control. The + raises the lifting arm and the - lowers the lifting arm.

Note: If you still do not hear a dial tone, extend the Lifter Arm from its factory-set position.

Features and customisation

On-line indicator

The on-line indicator lights when your handset is lifted and you have a dial tone, and flashes continuously when you have deactivated the ring sensor.

Adjusting the Ring Sensor sensitivity

The ring sensor detects the telephone's ring and is factory pre-set to most standard telephones. The ring sensor may, however, need adjustment to recognise a less common telephone ring tone. Raise and lower the ring sensor's sensitivity by adjusting the ring sensitivity control on the back of the unit.

The ring sensor is set correctly when the on-line indicator lights to indicate an incoming telephone call. If the on-line indicator does not light when the telephone rings, have someone call you and turn the ringer sensitivity control clockwise until the on-line indicator is lit.

If you have unsuccessfully tried to increase ring sensor sensitivity, mount the external ring sensor by completing the following:

1. Mount the plug of the external ring sensor to the external socket of the product.
2. Remove the protective film on the external ring sensor and attach it as close as possible to the telephone's speaker.
3. Readjust the ring sensor's sensitivity if the on-line indicator does not light when an incoming call is received.

Answering and making telephone calls

To answer a telephone call, press the multifunction/line button on your cordless headset or remote unit. The product will then automatically lift the handset and put the call through.

To terminate a telephone call, press the multifunction/line button on your cordless headset or remote unit. The product will now lower the telephone handset and terminate the call.

Note: When using your telephone in speakerphone mode, e.g. for a conference call, deactivate the ring sensor by pressing the ring sensor on/off button to the off mode. The on-line indicator will flash when the ring sensor on/off button is in the off mode.

Press the ring sensor's on/off button to the on setting when you have completed your speakerphone call.

Frequently asked questions

The product is not lifting my handset.

• Check the cable connection to the cordless product.
• Make sure there is power to the cordless product.
• Ensure that your headset/beltpack unit is charged.
• Make sure the Lifter Arm is correctly installed on the telephone.
• For certain telephones, you may also need to extend the Lifter Arm.

I cannot hear a dial tone when I lift my handset.

• Ensure the headset is in headset mode.
• Check the lifting arm height as it may need to be slightly higher.
• Due to the telephone switchboard configuration of your company, the product may require the attention of your telephone system manager.

I hear a ring signal in my headset but no call is coming in.

• The ring sensor is picking up electronic noise. Move your telephone further away from any electronic equipment such as computer monitors or fluorescent desk lamps.
• Lower the ring sensor's sensitivity by turning the ring sensitivity control anticlockwise.

Calls are coming in but I don't hear a ring signal in my headset or from my beltpack.

• The ring sensor's on/off button may be off. Check to see if the on-line indicator is flashing. If it is flashing, press the ring sensor's on/off button.
• The ring sensor is not located over the telephone's speaker. Slide the ring sensor to set it in the correct location.
• The ring sensitivity control is set too low. Have someone call you and adjust the ring sensor until the on-line indicator is lit.

When I use my telephone's external speaker, my headset/beltpack signals that I have an incoming call even though I don't.

• Switch the ring sensor on/off button to the off position. When the ring sensor is turned off, the on-line indicator will flash continuously. Press the ring sensor's on/off button to the on setting when you have completed your speakerphone call.

I have set up the external ring sensor but the product still cannot detect my telephone's ringing tone.

• Try increasing the volume on your telephone and consult the telephone's user manual if required.

Operational and safety information

Read the safety and operational instructions below. They contain important information about using this product. Keep this user guide for future use.

• This product is CE marked according to the provisions of the R & TTE Directive (99/5/EC). Hereby, GN Netcom A/S declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. For further information, please consult http://www.gnnetcom.com
• We recommend you follow every step and operate the product as outlined in this user guide.
• Make certain that the product is connected correctly to a cordless GN Netcom headset.
• Keep fingers and other objects from obstructing the lifter arm.
• The lifter arm of this product is intended for use with only your telephone's original handset.
• Never try to dismantle the product yourself. None of the internal components can be replaced or repaired by users.
• Avoid exposing the product to rain or other liquids.

If you have any questions regarding the product, please contact your vendor, or go to http://www.gnnetcom.com.