KERO 360 - Heating

360 - Heating KERO - Free user manual and instructions

Find the device manual for free 360 KERO in PDF.

📄 108 pages English EN Download 💬 AI Question 4 questions
Notice KERO 360 - page 56
Pick your language and provide your email: we'll send you a specifically translated version.

User questions about 360 KERO

4 questions about this device. Answer the ones you know or ask your own.

Ask a new question about this device

The email remains private: it is only used to notify you if someone responds to your question.

How to change the wick of the KERO 360 heater?
Frequently Asked Questions - 22/02/2026
Response Notice-Facile

To change the wick of your KERO 360 heater, follow these precise steps to ensure a safe and effective replacement:

Steps to change the wick of the KERO 360

  1. Turn off and unplug the device: Make sure the heater is completely turned off and unplugged to avoid any risk of accident or fire.
  2. Access the wick: Remove the top cover or the part that allows access to the wick. Depending on the model, this may require unscrewing a few screws or carefully unclipping the cover.
  3. Remove the old wick: Locate the used wick. It is usually held in place by clips or screws. Carefully remove it, avoiding damage to surrounding components.
  4. Install the new wick: Insert the new wick in the place of the old one, ensuring it is properly aligned and securely fixed according to the designated fastening points.
  5. Reassemble the cover: Replace the top cover and screw or clip it back firmly to ensure a good seal and safety.
  6. Test the heater: Plug the device back in and turn it on to check that the new wick is working correctly and that the flame is stable.

Important tip: Always handle the wick with care and ensure that the heater is cold before intervening. Use a wick compatible with the KERO 360 model to ensure optimal performance.

Respond (be the first)
How does the lead mechanism work for the safety mode of the KERO 360?
Frequently Asked Questions - 09/01/2026
Response Notice-Facile

The lead mechanism of the KERO 360 is a mechanical position sensor based on gravity, designed to detect any positioning anomaly of the device. This system is an integral part of the anti-shock automatic extinguishing device and directly intervenes in the safety mode of your heater.

Its operation is based on a simple but effective principle: the lead, by its weight, exerts a downward force that activates or releases an electromechanical contact. When the device is correctly placed horizontally, the lead keeps this contact in its normal position and the device can operate. If the device tilts or tips over (due to a shock or accidental movement), the lead changes position and automatically interrupts the fuel supply circuit, triggering the immediate shutdown of the device.

The anti-shock automatic extinguishing device associated with the lead quickly lowers the wick and completely extinguishes the flame in less than a second. This double protection action prevents any risk of carbon monoxide release or fire related to poor combustion in an inclined position. That is why the device must absolutely be placed horizontally before each use: an inclined position compromises the operation of this vital mechanism.

To check that the lead is functioning correctly, place your KERO 360 perfectly upright and push the ignition lever down to the stop. The anti-shock automatic extinguishing device should remain active. If the lever rises on its own after a few seconds, it means that the device has automatically engaged: this may indicate a positioning problem or that the mechanism detects an anomaly. In this case, ventilate the room immediately and do not force the lever.

Your device is also equipped with the AIR SENSOR® system, an atmospheric safety feature based on temperature that complements the lead mechanism by monitoring the quality of the ambient air. Any intervention on these safety systems is strictly prohibited as it would void your warranty and compromise your safety. If you notice a malfunction of the lead mechanism or the extinguishing device, contact an authorized technician.

Respond (be the first)
How does the air intake work on the KERO 360 and what is its role?
Frequently Asked Questions - 09/01/2026
Response Notice-Facile

The air intake of the KERO 360 is not an adjustment on the device itself, but an essential condition of the room where it operates. This kerosene heater (3 kW) burns a wick soaked in kerosene and requires a constant supply of oxygen for complete and safe combustion.

Every room where you use the KERO 360 must be equipped with an air intake with a minimum area of 50 cm², as well as an effective air outlet of the same area. This air intake allows fresh oxygen to enter the room and mixes with the combustion gases. Without this constant air supply, combustion becomes incomplete, which can generate carbon monoxide that is dangerous to your health.

Additionally, the room must have a minimum volume of 46 m³ to properly accommodate this device. Good natural or assisted ventilation is essential: the room must be free of flammable vapors and sufficiently ventilated at all times.

The KERO 360 is equipped with an AIR SENSOR® atmospheric safety that monitors air quality based on the room temperature. This system automatically protects the device and you in case of an inadequate atmosphere. Never tamper with this safety system, as it would void your warranty and could create a hazard.

In practice, ensure that the air intake and outlet openings (50 cm² each) remain clear and unobstructed by furniture, curtains, or objects. Regular maintenance of the burner and the original Petrowick wick also ensures optimal combustion. If you notice unusual odors or an abnormal flame appearance, stop the device and check the room's ventilation.

Respond (be the first)
Why does my KERO 360 go into safety mode after 5 minutes even after changing the wick?
Frequently Asked Questions - 09/01/2026
Response Notice-Facile

If your KERO 360 goes into safety mode after only 5 minutes of operation, even after changing the wick, several causes may be behind this issue:

1. Fuel Check

  • Ensure that the tank contains suitable fuel in sufficient quantity.
  • Poor quality or insufficient fuel can cause premature extinguishing.

2. Wick Control

  • Check that the wick is properly positioned at the recommended height to ensure stable combustion.
  • An improperly adjusted wick can lead to an unstable flame and activate the safety feature.

3. Cleaning and Ventilation

  • Check that the ventilation openings are not blocked by dust or debris.
  • A lack of air prevents proper combustion and triggers safety mode.

4. Sensors and Safety System

  • Inspect the safety sensors for any dirt or blockages.
  • A dirty or faulty sensor may shut off the device as a precaution.

5. Environmental Conditions

  • Too low ambient temperature can disrupt the normal operation of the KERO 360.
  • Try using the device in an environment with adequate temperature.

In summary, this problem may arise from incorrect settings, insufficient maintenance, or an unsuitable environment. Check these points to try to resolve the issue and ensure safe and continuous operation of your KERO 360.

Respond (be the first)

Download the instructions for your Heating in PDF format for free! Find your manual 360 - KERO and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. 360 by KERO.

USER MANUAL 360 KERO

Technical data is subject to change by the LNE without notice.

INSTRUCTIONS FOR USE

Prepare the heater for use by carrying out the instruction in the following order:

1. Unpacking

Remove the heater from the cardboard box.

Remove the sticky tape from the protection grid and open it as described below:

  1. Pusch the grid upwards.
  2. Pull the bottom of the grid facing you.
  3. Pull the grid downwards.

Reverse the process to install the grid.

Remove the packing material from the conbustion cylinder.

Open the lid of the fuel tank compartment and remove the material which protected it during transport.

KERO 360 - Unpacking - 1

2. Fitting the combustion cylinder

Place the combustion cylinder on the circular wick guide.
Turn the combustion cylinder lever to the left and then half way to the right until the combustion cylinder is correctly positioned in the circular wick guide.

KERO 360 - Fitting the combustion cylinder - 1

3. Fitting the batteries

Unscrew the batteries case protection then place 2 batteries in the battery case at the rear of the heater. Make sure that you respect the polarities +/- as indicated in the drawing. Screw the batteries case protection.

KERO 360 - Fitting the batteries - 1

KERO 360 - Fitting the batteries - 2

IMPORTANT: DANGER:

  • Never remove the batterie while the heater is operating
    Make sure of the quality of your batteries
  • Never light your heater with matches or a lighter

LIQUID COMBUSTIBLE FOR MOBILE HEATER

Type of liquid combustible for mobile heater

We advise you to use the Tosaine or better the Tosaine·plus

More than 95% of problems are due to using a wrong type of liquid combustible for mobile heater. Those problems are not covered by our warranty.

Only top-quality liquid combustible for mobile heater, with the aromatics removed and totally free of impurities (max 1% of aromatics and a flash-point above 61^ ).

Never use contaminated liquid combustible for mobile heater, or which has been chemically treated, contains water or petrol.

Your container should be clean and empty when you fill it at a stations-service. No impurities or other liquids (water, diesel, gazoline, etc.) should remain. You ought to keep a container specifically for filling your heater.

Storage of the liquid combustible for mobile heater

Store your liquid combustible for mobile heater away from the sun and from other heat sources.

Liquid combustible for mobile heater which has been stored too long loses its purity and thus its efficiency.

Filling with liquid combustible for mobile heater

Filling procedure and precautions:

Do not put your container on or near the heater while filling the tank.

Lift the lid of the tank compartment and open it.

Use a pump to fill the tank with liquid combustible for mobile heater. Keep on filling until the level of fuel reaches the middle of the fuel gauge.

Tank removed, your heater will automatically shut off.

KERO 360 - Filling with liquid combustible for mobile heater - 1

Reading the fuel gauge

Presence of liquid combustible for mobile heater will make move the reading on the gauge into the black.

Stop filling when the liquid combustible for mobile heater level reaches the middle of the gauge.

KERO 360 - Reading the fuel gauge - 1

Close the tank securely, and wipe away any spills.
Turn the tank over, so that the filler orifice is facing downwards, and carefully put it back into its place.

KERO 360 - Reading the fuel gauge - 2

Obtaining the right quantity of liquid combustible for mobile heater

When the level of fuel in the tank goes down, the fuel gauge will indicate this. The fuel in the tank will be completely used about three hours burning after the fuel gauge reached the halfway level.

KERO 360 - Obtaining the right quantity of liquid combustible for mobile heater - 1

PREPARED TO LIGHT THE HEATER

Levelling the heater

Make sure that the heater is standing on a level surface. If the heater is not level, the automatic shut-off device maybe prevented from working.

Automatic shut-off device in case of knocks

Push the ignition lever downwards until it stops. The automatic shut-off device (in case of knocks) is ready to work

If the knob does not remain downwards, the automatic shut-off device is working. Do not try again and ventilate the room.

Wick

The first time you use a wick, let it absorb liquid combustible for mobile heater for about one hour.

Only use liquid combustible for mobile heater with the aromatics removed, with a flashpoint above 61^ and free of any impurities, in order to ensure that your wick lasts for a long time.

If you find that the wick is abnormally hard, if it is blocked or burning is abnormal, have it replaced by a qualified specialist, for example, the supplier of your heater.

As the wick and replacement of the wick are not covered by the guarantee, follow the instructions for use, in order to obtain optimal performance from your wick.

A non original wick that does not have the original adjustments causes damage to the combustion quality with risk of release of carbone monoxide.

Guarantee is not valid without the use of original or PETROWICK wicks

Before you light the heater, check the following points:

The combustion cylinder must be properly positioned. Make it rotate pushing the lever from left to right and make sure it is correctly fitted.

When you use the heater for the first time, odours may persist for a certain time after lighting. This is normal, as oil and protective grease in the heater have to be burnt off.

Slowly push the ignition lever downwards until it stops and keep the knob downwards. The wick will rise and the heater ignites automatically. Check visually that the heater is alight. After having carried out the ignition procedure, there may be some white smoke coming out of the ignition zone, without the heater being lit. In this case, move up the ignition lever part way through its travel and the heater will start to operate. This operation must be done slowly and gently.

KERO 360 - Before you light the heater, check the following points: - 1

CAUTION: NEVER LIGHT YOUR HEATER WITH MATCHES OR A LIGHTER

Combustion can be optimized within a range of 10% by adjusting the height of the flame (cf hereafter).

Bad combustion
KERO 360 - Before you light the heater, check the following points: - 2
Insufficient heating of the upper part of the system. Check the quality of the fuel

KERO 360 - Before you light the heater, check the following points: - 3
Good combustion

KERO 360 - Before you light the heater, check the following points: - 4

Bad combustion
KERO 360 - Before you light the heater, check the following points: - 5
Flame is dangerously high

If despite the regulation, the flame is too high or if the heater unevenly (its colour is not uniform), take the lever on the combustion cylinder and shake it gently once or twice. If the problem subsists, stop the heater and contact your retailer.

If you continue using your heater with bad combustion, soot and/or CO emission will result.

KERO 360 - Before you light the heater, check the following points: - 6

For a shut-off push the "STOP button". The automatic shut-off device against knocks will automatically be activated, it will lower the wick very quickly and also put out the flame.

It is possible that an excess accumulation of carbon and other deposits on the wick will prevent proper operation of the automatic shut-off device. Make always sure to visually check that the automatic shut-off device has operated properly.

When lighting the heater again

Precautions:

After turning off the heater, wait at least five minutes before lighting the heater again. If the combustion cylinder has not had time to cool down, lighting the heater again may result in odours being given off.

Airsensor Detector

This heater has been designed with an Airsensor device. Abnormal conditions of use of your heater (bad ventilation or too small a room) will automatically provoke the shut-off of your heater. If the know does not remain downwards, the security device is working.

IMPORTANT

Any tampering with or modification to the safety system is prohibited. Apart from invalidating the guarantee, this would risk causing a failure of the system which is there for your safety.

RESTRICTION ON USE

This heater may not be used in rooms which are hermetically sealed, such as caravans, boats, passengers' compartments of vehicles etc.

IMPORTANT

Always preserve a minimum clearance of 1 metre from other objects.
- Use your heater in a room which is properly ventilated and free of inflammable vapours.
Ensure that the room to be heated has an efficient air outlet (see standard health regulations).
Do not use your heater in too small a room. Heater of 2400 W: Min. 37 m3 Heater of 3000 W: Min. 46 m3

KERO 360 - IMPORTANT - 1

DO NOT USE YOUR HEATER IN ROOMS SITUATED UNDER THE FLOOR LEVEL.

TROUBLE SHOOTING GUIDE

In case of problems, check here before you take your heater to your dealer.

Heater will not light
Burns with red flame and gives off smoke
Flame burns too high
Burns with kerosene odour
Flame appears only on one side of burner
Flame does not appear
Wick will not lower
Flame spreads too slowly
Burner cylinder does not glow red
Burner cylinder takes too long to glow red
Flame goes out
Possible causeSolution
Batteries may be flat or weakReplace the batteries.
flammation plug bent or brokenReplace ignition plug.
Wick is too low, too high or incorrectly installedUse wick adjustment knob to adjust wick for proper exposure. If adjusting the wick tails, reinstall
Burner is not operatively positionedAdjust wick for proper exposure. Adjust wick to proper height.
Liquid controllable for mobile heater is contaminated with waterRotate burner right and left to position properly.
Wick may be dirtyReplace contaminated or poor quality liquid controllable for mobile heater supply.
Wick guide assembly may be damagedClean wick, replace if necessary.
Wick is not reinstalledCheck wick assembly for proper sealing and general condition. Replace if necessary.
Wick assembly may be reinstalledReinstall wick correctly in wick assembly.

SPECIFICATIONS

MARCAKERO
TIPO DE APARELHORADIADOR PORTÁTIL
POTÉNCIA DE AQUECIMENTO24003000
CONSUMO200 g/h250 g/h
AUTONOMIA+/- 13 h+/- 13,4 h
CAPACIDADE DO DEPÓSIDO3,2 I4,0 I
DIMENSONES (AxlxP) (mm)44x47x3150x47x31
PESO LÍQUIDO8,2 kg9,2 kg
PESO BRUTO9,2 kg11 kg
PAís DE ORIGEMCHINACHINA
CONTROLO AIRSENSORINCLUIDOINCLUIDO
TIPO DE DEPÓSITODEPÓSITO AMOVÍVELDEPÓSITO AMOVÍVEL
SISTEMA DE EXTINÇÃO AUTOMÁTICAINCLUIDOINCLUIDO
CESIMSIM
REGULACAÇÖ 10%SIMSIM

INSTRUÇÉS DE UTILIZAZão

ACCENSIONDELLA STUFA

Conditions are used to evaluate the application of a new technology. To facilitate comparison in the market technologies, Theorem 10 presents distribution discovery rules per Thera Technologies. This is a useful combination of technology and the material

Tae 1

UNA GARANZIA TECNO AIR SYSTEM

KERO 360 - UNA GARANZIA TECNO AIR SYSTEM - 1
Move from side to side

3. Monter batterier

KERO 360 - Monter batterier - 1
Darlig forbrenning
Insufficient heating of the upper part of the system

KERO 360 - Monter batterier - 2
God forbrenning

KERO 360 - Monter batterier - 3

KERO 360 - Monter batterier - 4
Darlig forbrenning
Flame is dangerously high

I tilfelle flammen er for hoy, aller hvis ovenen brenner ujevnt (med ulike farger pa flammen), ta tak i handtaket pa brenneren og vri / rist forsiktig et par ganger. Hvis problemet fremdeles er der, slukk ovenen og kontakt forhandleren.

Bruk likewise oynen i for sma rom

Ovn pa 2400 W; Min. 37 m3

Ovnpa 3000W:Min.46m3

KERO 360 - Monter batterier - 5

BRUK IKKE OVNEN I ROM UNDER BAKKENIVA.

FEILSØKING

Heater will not light
Burns with red flame and gives off smoke
Flame burns too high
Burns with kerosene odour
Flame appears only on one side of burner
Flame does not appear
Wick will not lower
Flame spreads too slowly
Burner cylinder does not glow red
Burner cylinder takes too long to glow red
Flame goes out
Mullige asaker
Svake aller utlodee batterier
Glodespiralen adelag.
Veken for hoy/lay
Fell montert
Brenneren star
Brenneren starr
Brenneren star
Brenneren starr
Brennstoff
Skitten, kokset
veke.
Vekerelegueringen kan staat adelag.
Veken feil monnet.

ADVARSEL!

LES N°YE IGJENNOM HELE INSTRUKSJONSBOKEN FØR DU TAR PARAFINOVENI BRUK.

Manual assistant
Powered by Anthropic
Waiting for your message
Product information

Brand : KERO

Model : 360

Category : Heating