WorkForce ES-400 II - To scan EPSON - Free user manual and instructions
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| Product Type | Document Scanner |
| Model | WorkForce ES-400 II |
| Brand | Epson |
| Scanning Speed (simplex) | 35 pages per minute (ppm) |
| Scanning Speed (duplex) | 70 images per minute (ipm) |
| Optical Resolution | 600 dpi |
| Automatic Document Feeder (ADF) Capacity | 50 sheets |
| Duplex Scanning | Yes, 2-sided |
| Maximum Document Size | 8.5 x 14 inches (Legal) |
| Interface | USB 3.0 |
| Supported Operating Systems | Windows, macOS, Linux |
| Dimensions (W x D x H) | 11.7 x 7.5 x 7.5 inches (297 x 191 x 191 mm) |
| Weight | 6.6 lb (3.0 kg) |
| Power Supply | AC adapter (100-240 V) |
| Power Consumption | 25 W (operating), 1.5 W (standby) |
| Daily Duty Cycle | 4,000 pages |
| Scanner Software | Epson ScanSmart, TWAIN, ISIS, WIA |
| Maintenance | Clean scanner glass and ADF rollers; replace roller kit after ~200,000 scans |
| Safety Certifications | UL, CE, FCC |
| Spare Parts Availability | Roller kit, separation pad, ADF tray; user-replaceable |
| Repair Service | Authorized service centers; limited one-year warranty |
Frequently Asked Questions - WorkForce ES-400 II EPSON
How do I install the Epson WorkForce ES-400 II scanner on my computer?
Download the latest drivers and software from Epson's official website. Connect the scanner via USB, then run the installer. Follow on-screen instructions to complete setup.
What software is included with the ES-400 II?
The scanner comes with Epson ScanSmart, which offers intelligent scanning, image enhancement, and document management. It also supports TWAIN, ISIS, and WIA drivers.
How can I scan double-sided documents automatically?
Place the document in the ADF with the first side facing up. In the scanning software, select duplex scanning or 2-sided scanning before starting the scan.
What is the maximum paper size the scanner can handle?
The ADF accepts documents up to Legal size (8.5 x 14 inches). Smaller sizes like A4, Letter, and business cards are also supported.
How do I clean the scanner glass and ADF rollers?
For the glass, use a soft lint-free cloth dampened with water or a mild glass cleaner. For the rollers, use a cloth moistened with isopropyl alcohol. Allow to dry before use.
The scanner is not picking up paper from the ADF. What should I do?
Check that the paper guides are adjusted correctly. Clean the rollers and separation pad. If problem persists, the roller kit may need replacement.
Can I scan to a network folder or cloud service?
Yes, using Epson ScanSmart or bundled software, you can scan directly to folders, email, cloud storage (Dropbox, Google Drive, etc.), or FTP.
What is the recommended daily duty cycle for this scanner?
The ES-400 II is rated for a daily duty cycle of 4,000 pages. Exceeding this may shorten the scanner's lifespan.
How long does the Epson ES-400 II warranty last?
Epson provides a one-year limited warranty from the date of purchase. Extended warranty options may be available.
Where can I find replacement parts like the roller kit?
Replacement parts can be purchased from Epson's official store or authorized resellers. Model-specific consumables include the roller kit and separation pad.
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