BG-UHD-QVP-4X2 - Switch BZBGear - Free user manual and instructions
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USER MANUAL BG-UHD-QVP-4X2 BZBGear
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Safety and Notice
The BG-UHD-QVP-4X2 4x2 HDMI 2.0a Quad-View Video Processor with 4K2K60 4:4:4 & USB 3.0 FHD Video Capture Function has been tested for conformance to safety regulations and requirements, and has been certified for international use. However, like all electronic equipment, the BG-UHD-QVP-4X2 should be used with care. Please read and follow the safety instructions to protect yourself from possible injury and to minimize the risk of damage to the unit.
- Follow all instructions and warnings marked on this unit.
- Do not attempt to service this unit yourself, except where explained in this manual.
- Provide proper ventilation and air circulation and do not use near water.
- Keep objects that might damage the device and assure that the placement of this unit is on a stable surface.
- Use only the power adapter and power cords and connection cables designed for this unit.
- Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to the device before cleaning.

ESD CAUTION

TABLE OF CONTENTS
INTRODUCTION
The BG-UHD-QVP-4X2 4x2 HDMI 2.0a Quad-View Video Processor with 4K2K60 4:4:4 & USB 3.0 FHD Video Capture Function provides the most flexible and cost effective solution in the market to route ultra-high definition video source from any of the four UHD HDMI sources to the remote display at the same time. Using powerful built-in USB 3.0 capture & auto scale down features, users can broadcast up to 1080p video & 2ch audio thru real-time on line software, such as skype. This unique function makes this 4K video processor perfectly work as a live switch for either educational or multiple commercial applications. This solution is also well suited for use in digital signage, conference room presentation systems or other similar settings or applications.
With up to 4K2K60 4:4:4 output resolution, users can display the mixed video with improved presentation quality. In the meantime, the unit can be controlled thru the popular serial port and Ethernet port to provide the most flexible control way to fit into any applications.
FEATURES
- 4x HDMI inputs and 2x HDMI outputs
- Input resolutions support from 640x480 to 4096x2160@60Hz (4:4:4 8bits), interlaced or progressive
- Output resolutions support up to 4K2K@60Hz (4:4:4 8bits)
-
Adjustable size & position through software and Cloud
● Supports PIP, PBP, POP, full screen & quad-view display -
Supports UVC1.0
- Supports video resolution up to 1080p 60Hz (Video stream over USB 3.0)
- Supports HDMI loopout from 640x480 to 4K2K@60 (YUV 4:4:4), interlaced or progressive
- Supports HDMI audio extraction
- Recording Video Format: H.264 (Software Compression)
- Works on multiple operating system platforms (Windows 7/8.1/10, Mac and Linux OS)
- Compatible with most 3 ^rd party software such as OBS Studio and AMCap
- Supports USB 3.0 (MJPG/YUY2) and USB 2.0 (MJPG)

*Cloud support is thru an encrypted communication to provide the best private protection when using BG-UHD-QVP-4X2
PACKAGE CONTENTS
- 1x BG-UHD-QVP-4X2
- 1x DC 12V 5A
- 1x Installation software CD
- 1x User Manual
● 1x IR Remote control (28 keys)
● 1x IR Receiving cable
SPECIFICATIONS
| Model Name | BG-UHD-QVP-4X2 |
| Technical | |
| Role of usage | Multiplexer / video processor |
| Background picture update | Yes |
| HDCP compliance | 1.4 / 2.2 |
| HDMI compliance | HDMI 2.0a |
| Video bandwidth | HDMI [600MHz [18Gbps] |
| Output Video Support | Up to 4K2K@60 (4:4:4 8bits) |
| Video support(USB) | Up to 1080p60 |
| Input Video Support | Up to 4K2K@60 (4:4:4 8bits) |
| Video Format Support | HDMI 2.0 |
| Audio support | Bypass |
| Control | RS-232/ Ethernet/ IR/ Front panel Control/ Cloud |
| Embedded video mixer | Yes |
| Input TMDS signal | 1.2 Volts [peak to peak] |
| Recording Mode | Software Compression |
| Recording Video Format | YUY2 (USB3.0), MJPG (USB2.0/3.0) |
| ESD protection | Human body model — ±15kV [air-gap discharge] & ±8kV [contact discharge] |
| Input | 4x HDMI + 1xRS-232 + 1x RJ-45(Ethernet) + 1x 3.5mm (IR) |
| Output | 3x HDMI + 1x USB + 2x RCA + 1x 3.5mm |
| HDMI connector | Type A [19-pin female] |
| USB connector | USB 3.0 Type A (SuperSpeed USB) |
| RS-232 connector | DE-9 [9-pin D-sub female] |
| RJ-45 connector | WE/SS 8P8C |
Relative humidity
20\~90% RH [no condensation]
HARDWARE INSTALLATION
BG-UHD-QVP-4X2 as master
- Connect all sources to HDMI Inputs on the BG-UHD-QVP-4X2.
- Connect the display to HDMI Output on the BG-UHD-QVP-4X2.
- Connect the +12V 5A DC power supply to the BG-UHD-QVP-4X2.
CONNECTION DIAGRAM
CAT5/5e/6 → HDMI → RS-232 → AUDIO → USB

flowchart
graph TD
A["Control System"] --> B["Laptop"]
B --> C["Display with HDMI Input"]
D["Analog Audio Out"] --> E["Analog Audio Out"]
F["Analog Audio Out"] --> G["Analog Audio Out"]
H["Analog Audio Out"] --> I["Analog Audio Out"]
J["Analog Audio Out"] --> K["Analog Audio Out"]
PANEL DESCRIPTIONS
BG-UHD-QVP-4X2
Front Panel

flowchart
graph TD
A["1"] --> B["2"]
B --> C["3"]
C --> D["4"]
D --> E["5"]
E --> F["6"]
style A fill:#f9f,stroke:#333
style F fill:#bbf,stroke:#333
- Windows Source Selection A-D: Window A-D source selection (from the left to the right is D, C, B, A)
- Presets: User preset 2 and user preset 1
- Quad: Fast switch to quad-view mode
- Full Screen: Switch Window in full scree mode
- IR SENSOR: IR sensor for receiving the IR commands from IR remote
- OSD Button
Rear Panel

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Diagram of a network device rear panel with labeled ports and connectors, showing port numbers 16, 17, and 18 marked on pins.OPERATION APPROACH
Method A: IR Remote Control

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MENU OK LOCK POWER AUDIO EXIT BACK MUTE 4K2K 1080P 720P F1 LABEL Background FULL QUAD A B C D 1 2 3 4 WINDOW PRESET| Button | Function |
| POWER | Power on/off the device |
| LOCK | Lock/unlock the device |
| ▲ | Arrow button (up) |
| MENU | OSD menu |
| AUDIO | Select audio sources |
| ▶ | Arrow button (right) |
| OK | Trigger the setting |
| ◀ | Arrow button (left) |
| MUTE | Turn off the audio |
| BACK | Back to previous page of OSD menu |
| ▼ | Arrow button (down) |
| EXIT | Exit from the menus |
| F1 | Reserved |
| 720P | Switch output resolution to 720p 60Hz |
| 1080P | Switch output resolution to 1080p 60Hz |
| 4K2K | Switch output resolution to 4K2K 60Hz |
| QUAD | Fast switch to quad-view mode |
| FULL | Fast switch to full screen mode |
Method B: Software Control through RS-232 / Ethernet port
1. System Requirement
(1) OS information: MS Win XP/7/8/10
(2) Baud rates: 115200
(3) Software size: 10 MB
(4) Minimum RAM requirement: 256MB
2. Control interface
When clicking on the executable file, the following dialog will pop-up (under Microsoft Windows 7, please run as administrator)
RS-232 serial Mode: Use RS-232 to connect the port on device and computer. Select correct COM port and click the OK button.
Ethernet Mode: Enter the IP address of the device and click the OK button.

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Software Control RS232 COM Port: COM3 Ethernet IP: 192 . 168 . 1 . 145After the software control setting is accomplished, it will enter directly to control interface.
Control Interface

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IP CONFIGURE INFO REFRESH 2 3 4 5 EDID IC 1 CONNECTED Source Selection Window A: Source 1 Window B: Source 2 Window C: Source 3 Window D: Source 4 Quick Selection FN 1 FN 2 FN 3 FN 4 FN 5 Full Screen A B C D Switch Mode Stainless Wipe Mode Left to Right Custom Layout Output Selection Output Resolution: 3840 x 2160 @60Hz Save Layout Save layout to Custom Layout I OK Display Ratio: 14% Coordination in input Horizontal 0 to 1920 Vertical 0 to 1080 OK- Connection Status:
2. Output Settings
In this section, users can set up the coordinate for inputs, the source of window A\~D, output resolution, layout setting (PAP or full screen) and switch mode.
(1) Source Selection
For each display window, you can assign arbitrary video source here.

(2) Quick Selection
We provide 9 default modes, 8 custom modes and 4 switching effects (Seamless, Fade in/out, Dissolve, Wipe) for user to select.

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Quick Selection PAP 1 PAP 2 PAP 3 PAP 4 PAP 5 Full Screen A B C D Switch Mode Seamless(3) Output Resolution
Set the output resolution.

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Output Selection Output Resolution: 1920 x 1080 @60Hz 3840 x 2160 @60Hz 3840 x 2160 @50Hz 1920 x 1080 @60Hz 1920 x 1080 @50Hz 1280 x 720 @60Hz 1280 x 720 @50Hz 720 x 576 @50Hz 720 x 480 @60Hz(4) Save Layout
We provide 8 custom layout space for users to save the frequently used scenarios into the flash memory.
Save Layout
Save layout to

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Custom Layout 1 Custom Layout 1 Custom Layout 2 Custom Layout 3 Custom Layout 4 Custom Layout 5 Custom Layout 6 Custom Layout 7 Custom Layout 8
(5) Display Panel
In the left part of control interface, user can customize the display mode thru control. The different colors of frame represent the different input windows. The information of coordinate shows the position of input source screen. In addition, we provide display ratio for users to set the display panel sizes. If you want to change window layer, please drag window icon in Layer Control section.

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A Display Ratio: 14% Layer Control Top- Advanced Setting

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IP CONFIGURE INFO REFRESH CONNECTED Label Text Windows Window A Window B Window C Window D Input Source 1 Input 1 2 Input 2 3 Input 3 4 Input 4 Background Background: Disable OK Burn OSD Splash File Start Background 1 Width: 0 Height: 0 Status : Selected Window: Window A Window Label ✓ Window label ✓ Border ✓ Source label ✓ Border Tally Cloud Setting Register mode: Get Code Cloud mode: Set MAC: Read(1) Label Text
In here, users can input the texts to be shown with the video.
(3) Window Label
In this function, users can determine if the window's label/border is turned on or off.
Window Label




Selected Window: Window A

Window label

Border

Source label

Border Tally
(4) Background
To set up the background of window. We provide 4 empty space for user to upload background pictures. User can click File button to load the picture which you want to use and click Start button to write this picture into the device.
Background
Background:


Burn OSD Splash

Background 1

Start
Width:
Height

0
- EDID (Extended display identification data)

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Learn EDID From Default: 1. Full-HD(1080p@60)-24bit 2D &2ch To: Input 1 Learn From Display: To: Learn- System Setting

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IP CONFIGURE INFO REFRESH CONNECTED IC FIRMWARE UPDATE FACTORY RESET(1) Firmware Update
Click IC FIRMWARE UPDATE button to do firmware update.
The "Firmware update" window shows up as below.
➢ Click "update" button to do firmware update.

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Quad-View Video Processor V1.0 Please follow the steps to update the device. Update Setting Firmware Update Please push the "Update" button to execute the process. And if you want update other firmware, please push the "..." button to select. 1. Update the correct firmware version. Device Version: Ver 1.06 Update Version Ver 1.06 Update(2) Factory Reset
Click ⚠️ FACTORY RESET button to do factory default reset.
The process of default reset will take about 25 seconds.

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IP CONFIGURE INFO REFRESH CONNECTED FIRMWARE UPDATE6. IP Configure
User also can use the WEB to control the mixer. Firstly, user should click on the IP CONFIGURE to setup network set. Next, users can setup the Ethernet for the unit as below example shows. After the step of IP configuration, please click the Apply
The default IP: 192.168.1.46

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IP Address Setting IP Information IP Address: 192 . 168 . 1 . 46 Mask: 255 . 255 . 255 . 0 Gateway: 192 . 168 . 1 . 1 Primary DNS: 8 . 8 . 8 . 8 Second DNS: 8 . 8 . 8 . 8 Apply7. Info
Read the Software and firmware version.

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Software/Firmware Version Version Software Version: Ver 1.0 Firmware Correct Version - 1: Ver 1.06Method C: Cloud Control (Eagleyes) through Ethernet Port
Create Account
The first time to use the Eagleyes service, please create a new account.
- Access Eagleyes (http://www.eagleyes.io) and click "Create new account".

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Account Enter your account Password Enter your password Login Create new account Forgot password- The Registration page will pop up and please fill in your email and password information to create your private account.

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Creat new account Enter an available email as account example@gmail... Please enter your accountAdd Device to Eagleyes
-
Firstly, please make sure the device is connected to the Ethernet. Then please executing the software with device to get the register code (Note: the status of software is connected).
-
Access Eagleyes (http://www.eagleyes.io), and then log in your account on the right top corner. Click Add device to add the device which you just got its association code.
-
After adding the device, the list of device related to your account will show on the right top corner. You can click the button to switch device for control.

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NU Mixer User Mixer Anonymous Anonymous Anonymous Anonymous AnonUSB PIN DEFINITION

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Diagram of two USB connectors labeled P1 and P2, showing a straight connection with no text or symbols beyond labels| P1 | P2 | ||
| VBUS | 1 | 1 | |
| D- | 2 | 2 | |
| D+ | 3 | 3 | |
| GND | 4 | 4 | |
| SSRX- | 5 | 5 | |
| SSRX+ | 6 | 6 | |
| GND | 7 | 7 | |
| SSTX- | 8 | 8 | |
| SSRX+ | 9 | 9 | |
| Shield | SHELL | SHELL |
WARRANTY
The SELLER warrants the BG-UHD-QVP-4X2 4x2 HDMI 2.0a Quad-View Video Processor with 4K2K60 4:4:4 & USB 3.0 FHD Video Capture Function free from defects in the material and workmanship for 1 year from the date of purchase from the SELLER or an authorized dealer. Should this product fail to be in good working order within 1-year warranty period, The SELLER, at its option, repair or replace the unit, provided that the unit has not been subjected to accident, disaster, abuse or any unauthorized modifications including static discharge and power surge. This warranty is offered by the SELLER for its BUYER with direct transaction only. This warranty is void if the warranty seal on the metal housing is broken.
Unit that fails under conditions other than those covered will be repaired at the current price of parts and labor in effect at the time of repair. Such repairs are warranted for 90 days from the day of reshipment to the BUYER. If the unit is delivered by mail, customers agree to insure the unit or assume the risk of loss or damage in transit. Under no circumstances will a unit be accepted without a return authorization number.
The warranty is in lieu of all other warranties expressed or implied, including without limitations, any other implied warranty or fitness or merchantability for any particular purpose, all of which are expressly disclaimed.
Proof of sale may be required in order to claim warranty. Customers outside Taiwan are responsible for shipping charges to and from the SELLER. Cables and power adapters are limited to a 30 day warranty and must be free from any markings, scratches, and neatly coiled.
The content of this manual has been carefully checked and is believed to be accurate. However, The SELLER assumes no responsibility for any inaccuracies that may be contained in this manual. The SELLER will NOT be liable for direct, indirect, incidental, special, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages. Also, the technical information contained herein regarding the BG-UHD-QVP-4X2 features and specifications is subject to change without further notice.
SECOND YEAR ASSURANCE
BZBGEAR wants to assure you peace of mind. We're so confident in the quality of our products that along with the manufacturer's one-year limited warranty, we are offering free second-year warranty coverage upon registration*.
Taking advantage of this program is simple, just follow the steps below:
- Register your product within 90 days of purchase by visiting BZBGEAR.com/warranty.
- Complete the registration form. Provide all necessary proof of purchase details, including serial number and a copy of your sales receipt.
For questions, please call 1.888.660.2962 or email support@bzbgear.com.
For complete warranty information, please visit BZBGEAR.com/warranty or scan the QR code below.

*Terms and conditions apply. Registration is required.
MISSION STATEMENT