OptiPlex GX270 - Desktop computer DELL - Free user manual and instructions

Product Type	Desktop Computer
Brand	Dell
Model	OptiPlex GX270
Regulatory Models	DIIS (Small Desktop), DHP (Small Form-Factor), DIIM (Small Mini-Tower)
Power Supply	Internal power supply with fixed-voltage, auto-sensing, or manual voltage selection depending on configuration
Built-in Diagnostics	Dell Diagnostics and Dell IDE Hard Drive Diagnostics
Operating System Support	Microsoft Windows (tested with Windows XP)
User Manual Availability	Electronic documentation on hard drive and on Drivers and Utilities CD
Service Tag and Express Service Code	Located on computer
Support Website	support.euro.dell.com
Cleaning Instructions	Disconnect from power; use a soft cloth dampened with water; do not use liquid or aerosol cleaners
Safety Features	Surge suppressor recommended; grounding required; avoid use during electrical storms
Serviceability	Service should be performed only by trained technicians; no user-serviceable parts inside
Dimensions	Not specified in user manual; typical small desktop form factor
Weight	Not specified in user manual
Package Contents	Computer, power cable, Drivers and Utilities CD, safety instructions, setup guide
Diagnostic Indicators	System lights (front), diagnostic lights (back), system messages, beep codes
Regulatory Compliance	EMI compliant; changes not expressly approved by Dell may void user authority to operate
Warranty and Repair	Contact Dell for service; use Express Service Code for faster support

Frequently Asked Questions - OptiPlex GX270 DELL

How do I run Dell Diagnostics?

Restart the computer and press F12 when the Dell logo appears. From the boot menu, choose Boot to Utility Partition. If no utility partition exists, boot from the Drivers and Utilities CD. Then follow the on-screen instructions to run diagnostics.

How do I reinstall drivers?

Insert the Drivers and Utilities CD while Windows is running. The ResourceCD installation window will appear. Follow the prompts, select your system model, operating system, and device type. Use My Drivers to see only needed drivers, or Drivers to view all.

What safety precautions should I take when using my computer?

Always plug the computer into a grounded outlet. Use a surge suppressor. Avoid using during electrical storms. Do not remove covers; service only by trained technicians. Keep away from heat sources and do not block vents.

How do I clean my Dell OptiPlex GX270?

First, disconnect the computer from the electrical outlet. Clean the exterior with a soft cloth dampened with water. Do not use liquid or aerosol cleaners. Do not spill liquids on the computer.

Where can I find the Service Tag and Express Service Code?

The Service Tag and Express Service Code are located on a label on the computer chassis. They are used for identifying your system when contacting Dell support.

How do I access the Drivers and Utilities CD?

Insert the CD into the CD drive while Windows is running. The ResourceCD installation window should appear. Click OK to start installation, then follow the prompts. If the window does not appear, navigate to the CD drive in My Computer and run setup.exe.

What voltage settings does the OptiPlex GX270 support?

The power supply is either fixed-voltage, auto-sensing, or has a manual voltage selection switch on the back panel. For Japan, set manual switch to 115V even though the local voltage is 100V. Always check the regulatory label for operating voltage.

What do the diagnostic lights on the back of the computer indicate?

The diagnostic lights on the back panel can indicate possible failures. Refer to your User's Guide for specific patterns. They are part of the troubleshooting tools along with system lights, system messages, and beep codes.

How do I contact Dell for technical support?

Visit the Dell Support website at support.euro.dell.com for online tools, or call Dell customer care. Have your Express Service Code and Service Tag ready. Write down a detailed description of the problem and any error messages or beep codes.

Is it safe to open the computer and upgrade components?

Only trained service technicians should open the computer. Before opening, shut down the computer, unplug all power cables, and ground yourself by touching an unpainted metal surface. See your User's Guide for component replacement instructions. Do not attempt if you are not qualified.

USER MANUAL OptiPlex GX270 DELL

Dell™ OptiPlex™ Systems

Setup and Quick Reference Guide

Setup and Quick Reference Guide

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Information in this document is subject to change without notice. © 2000–2002 Dell Computer Corporation. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.

Trademarks used in this text: Dell, OptiPlex, and the DELL logo are trademarks of Dell Computer Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.

November 2002 P/N 94CGN Rev. A07

Contents

About This Guide 5

Finding Information for Your Computer 5

Solving Problems 8

Using the Drivers and Utilities CD 9

Dell Diagnostics 10

When to Use the Dell Diagnostics 10

Starting the Dell Diagnostics 10

Running the Dell IDE Hard Drive Diagnostics ..... 11

CAUTION: Safety Instructions 12

General 12

When Using Your Computer 13

When Working Inside Your Computer 14

Regulatory Information 15

About This Guide

This document contains solving problems and safety and regulatory information about your Dell™ OptiPlex™ computer.

To obtain the latest versions of the documents on your hard drive, see the Dell support website at support.euro.dell.com.

Regulatory model numbers appear throughout this document; their chassis type equivalents are shown below:

Regulatory Model Numbers and Chassis Types

DIIS = small desktop (SD) chassis

DHP = small form-factor (SF) chassis

DIIM = small mini-tower (SMT) chassis

Finding Information for Your Computer

What Are You Looking For? Find it Here

• A diagnostic program for my computer
- Drivers for my computer
• My computer documentation
• My device documentation

Drivers and Utilities CD (also known as the ResourceCD)

You can use this CD to access documentation, reinstall drivers, or run diagnostics tools.

What Are You Looking For? Find it Here

• Express Service Code and Service Tag Number
- Microsoft ^® Windows ^® License Label (Product Key)

Express Service Code and Product Key

Located on your computer.

• How to reinstall my operating system Operating System CD and Installation Guide

If you reinstall your operating system, use the Drivers and Utilities CD to reinstall drivers for the devices that came with your computer.

• How to remove and replace parts
• Technical specifications
• How to configure system settings
• How to troubleshoot and solve problems

User's Guide icon

Depending on your operating system, double-click the User's Guides icon on your desktop or click the Start button and then click Help and Support to access the electronic documentation stored on your hard drive.

What Are You Looking For? Find it Here
Latest drivers for my computerAnswers to technical service and support questionsOnline discussions with other users and technical supportDocumentation for my computer	Dell Support websitesupport.euro.dell.comThe Dell Support website provides several online tools, including:Knowledge Base — hints, tips, and online coursesCustomer Forum — online discussion with other Dell customersUpgrades — upgrade information for components, such as memory, the hard drive, and the operating systemCustomer Care — contact information, order status, warranty, and repair informationDownloads — drivers, patches, and software updatesReference — computer documentation, product specifications, and white papers
Service call statusTop technical issues for my computerFrequently asked questionsFile downloadsDetails on my computer's configurationService contract for my computer	Dell Premier Support websiteThe Dell Premier Support website is customized for corporate, government, and education customers. This site may not be available in all regions.
How to use Windows XPDocumentation for my computer and devices	Windows XP Help and Support Center1 Click the Start button, and then click IHelp and Support.2 Type a word or phrase that describes your problem, and then click the arrow icon.3Click the topic that describes your problem.4Follow the instructions shown on the screen.

Solving Problems

Dell provides a number of tools to help you if your system does not perform as expected. For the latest troubleshooting information available for your system, see the Dell Support website at support.euro.dell.com. You can also find descriptions of Dell troubleshooting tools in the section titled "Getting Help" in your online User's Guide.

If computer problems occur that require help from Dell, write a detailed description of the error, beep codes, or diagnostics light patterns; record your Express Service Code and Service Tag Number below; and then contact Dell from the same location as your computer.

See "Finding Information for Your Computer" on page 5 for an example of the express service code and service tag numbers.

Express Service Code: ____

Service Tag Number: ____

Your computer includes the following tools that can help you solve a problem:

DELL DIAGNOSTICS — The Dell Diagnostics tests various components in your computer and helps to identify the cause of computer problems. For more information, see "Starting the Dell Diagnostics" on page 10.

THE FOLLOWING FEATURES CAN INDICATE A POSSIBLE FAILURE AND HELP YOU TROUBLESHOOT A COMPUTER PROBLEM. SEE YOUR User's Guide FOR MORE INFORMATION —

SYSTEM LIGHTS — Located on the front of the computer

DIAGNOSTIC LIGHTS — Located on the back of the computer

SYSTEM MESSAGES — Appear on your monitor screen

BEEP CODES — A series of audible beeps emitted by your computer

Using the Drivers and Utilities CD

To use the Drivers and Utilities CD (also known as the ResourceCD) while you are running the Windows operating system:

1 Turn on the computer and allow it to boot to the Windows desktop.
2 Insert the Drivers and Utilities CD into the CD drive.

If you are using the Drivers and Utilities CD for the first time on this computer, the ResourceCD Installation window opens to inform you that the Drivers and Utilities CD is about to begin installation.

3 Click OK to continue.

To complete the installation, respond to the prompts offered by the installation program.

4 Click Next at the Welcome Dell System Owner screen.
5 Select the appropriate System Model, Operating System, Device Type, and Topic.

Drivers for Your Computer

To display a list of device drivers for your computer:

1 Click My Drivers in the Topic pull-down menu.
The Drivers and Utilities CD scans your computer's hardware and operating system, and then a list of device drivers for your system configuration is displayed on the screen.
2 Click the appropriate driver and follow the instructions to download the driver to your computer.

To view all available drivers for your computer, click Drivers from the Topic pull-down menu.

NOTE: To access device drivers and user documentation, you must use the Drivers and Utilities CD while you are running Windows.

Dell Diagnostics

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in "Solving Problems" in the User's Guide and run the Dell Diagnostics before you contact Dell for technical assistance. Running the Dell Diagnostics may help you resolve the problem without contacting Dell. If you do contact Dell, the test results can provide important information for Dell's service and support personnel.

NOTICE: If your hard drive fails, run the Dell IDE Hard Drive Diagnostics (see "Running the Dell IDE Hard Drive Diagnostics" on page 11).

Starting the Dell Diagnostics

Enter system setup as explained in the User's Guide, review your computer's configuration information, and ensure that the device you want to test displays in system setup and is active.

Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD (also known as the ResourceCD).

Starting the Dell Diagnostics From Your Hard Drive

1 Shut down and restart the computer.
2 When the DELL, ^ logo appears, press immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer through the Start menu and try again.

3 When the boot device list appears, highlight Boot to Utility Partition and press .
4 When the Dell Diagnostics Main Menu appears, select the test you want to run.
5 Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

NOTE: If you receive a message stating that no Diagnostics utility partition has been found, follow the instructions to run the Dell Diagnostics from your Drivers and Utilities CD.

Starting the Dell Diagnostics From the Drivers and Utilities CD

1 Insert the Drivers and Utilities CD into the CD drive.
2 Shut down and restart the computer.
When the DELL logo appears, press immediately.
If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer through the Start menu and try again.
3 When the boot device list appears, highlight IDE CD-ROM Device and press .
4 Select the IDE CD-ROM Device option from the CD boot menu.
5 Select the Boot from CD-ROM option from the menu that appears.
6 Type 1 to start the ResourceCD menu.
7 Type 2 to start the Dell Diagnostics.
8 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your platform.
9 When the Dell Diagnostics Main Menu appears, select the test you want to run.
10 When the tests are completed, remove the CD.

11 Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

Running the Dell IDE Hard Drive Diagnostics

The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or confirm a hard drive failure.

1 Turn on your computer (if your computer is already on, restart it).
2 When F2 = Setup appears in the upper-right corner of the screen, press .
3 Follow the instructions on the screen.

If a failure is reported, see "Hard Drive Problems" in your User's Guide.

NOTE: This feature changes the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in system setup.

CAUTION: Safety Instructions

Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage.

General

- Do not attempt to service the computer yourself unless you are a trained service technician. Always follow installation instructions closely.

- To help prevent electric shock, plug the computer and device power cables into properly grounded electrical outlets. These cables are equipped with 3-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cable, use a 3-wire cable with properly grounded plugs.

Illustration of an electrical outlet connector (no text or symbols)

• To help avoid the potential hazard of electric shock, do not use your computer during an electrical storm.

- To help avoid the potential hazard of electric shock, do not connect or disconnect any cables or perform maintenance or reconfiguration of this product during an electrical storm.

- If your computer includes a modem, the cable used with the modem should be manufactured with a minimum wire size of 26 American wire gauge (AWG) and an FCC-compliant RJ-11 modular plug.

- Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.

- To help avoid possible damage to the system board, wait 5 seconds after turning off the computer before disconnecting a device from the computer.

- To avoid shorting out your computer when disconnecting a network cable, first unplug the cable from the network adapter on the back of your computer, and then from the network jack. When reconnecting a network cable to your computer, first plug the cable into the network jack, and then into the network adapter.

CAUTION: Safety Instructions (continued)

• To help protect your computer from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).
• Ensure that nothing rests on your computer's cables and that the cables are not located where they can be stepped on or tripped over.
• Do not push any objects into the openings of your computer. Doing so can cause fire or electric shock by shorting out interior components.
• Keep your computer away from radiators and heat sources. Also, do not block cooling vents. Avoid placing loose papers underneath your computer; do not place your computer in a closed-in wall unit or on a bed, sofa, or rug.
• Do not spill food or liquids on your computer. If the computer gets wet, consult your User's Guide.

When Using Your Computer

As you use your computer, observe the following safe-handling guidelines.

CAUTION: Do not operate your computer with any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, and so on) removed.

- Your computer is equipped with one of the following:

• A fixed-voltage power supply — Computers with a fixed-voltage power supply do not have a voltage selection switch on the back panel and operate at only one voltage (see the regulatory label on the outside of the computer for its operating voltage).
• An auto-sensing voltage circuit — Computers with an auto-sensing voltage circuit do not have a voltage selection switch on the back panel and automatically detect the correct operating voltage.
• A manual voltage selection switch — Computers with a voltage selection switch on the back panel must be manually set to operate at the correct operating voltage.

When Using Your Computer (continued)

NOTICE: To help avoid damaging a computer with a manual voltage selection switch, set the switch for the voltage that most closely matches the AC power available in your location. For Japan, the voltage selection switch must be set to the 115-V position even though the AC power available in Japan is 100 V. Also, ensure that your monitor and attached devices are electrically rated to operate with the AC power available in your location.

- Before working inside the computer, unplug the computer to help prevent electric shock or system board damage. Certain system board components continue to receive power any time the computer is connected to AC power.

When Working Inside Your Computer

Before you open the computer cover, perform the following steps in the sequence indicated.

CAUTION: Do not attempt to service the computer yourself, except as explained in your online Dell documentation or in instructions otherwise provided to you by Dell. Always follow installation and service instructions closely.

NOTICE: To help avoid possible damage to the system board, wait 5 seconds after turning off the computer before removing a component from the system board or disconnecting a device from the computer.

1 Perform an orderly computer shutdown using the operating system menu.
2 Turn off your computer and any devices connected to the computer.
3 Ground yourself by touching an unpainted metal surface on the chassis, such as the metal around the card-slot openings at the back of the computer, before touching anything inside your computer.
While you work, periodically touch an unpainted metal surface on the computer chassis to dissipate any static electricity that might harm internal components.
4 Disconnect your computer and devices, including the monitor, from their electrical outlets. Also, disconnect any telephone or telecommunication lines from the computer. Doing so reduces the potential for personal injury or shock.

When Using Your Computer (continued)

In addition, take note of these safety guidelines when appropriate:

• When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before disconnecting the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.
• Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a microprocessor chip by its edges, not by its pins.

CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Do not dispose of the battery along with household waste. Contact your local waste disposal agency for the address of the nearest battery deposit site.

Regulatory Information

Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or repeatedly interrupts a licensed radio communications service.

Your Dell computer system is designed to comply with applicable regulations regarding EMI. Changes or modifications not expressly approved by Dell could void the user's authority to operate the equipment.

NOTE: Additional regulatory information regarding your system can be found in your User'sGuide.

Systémy Dell™ OptiPlex™

November 2002 P/N 94CGN Rev. A07

Indhold

Om denne håndbog 39

7 Indtast 2 for at starte Dell Diagnostics.

November 2002 P/N 94CGN Rev. A07

Inhoud

Express Service-code:

Service Tag-nummer: ____

Electrical outlet connector with three slots and terminal connectors (no text or symbols)

Illustration of an electrical outlet connector (no text or symbols)

Illustration of an electrical outlet plug with three slots and terminal connectors (no text or symbols)

Illustration of an electrical outlet plug with three slots and terminal connectors (no text or symbols)

© 2000–2002 Dell Computer Corporation. Forbeholdt alle rettigheter.

November 2002 P/N 94CGN Rev. A07

Innhold

Bruke Drivers and Utilities CD 127

Dell Diagnostics 128

Bruke Drivers and Utilities CD

Drivere for ditt system

Starte Dell Diagnostics fra CD-en Drivers and Utilities ResourceCD

Illustration of an electrical outlet plug with three slots and two terminal connectors (no text or symbols)

Illustration of an electrical outlet plug with three slots and two terminal connectors (no text or symbols)

Electrical outlet connector with three slots and terminal connectors (no text or symbols)

November 2002 P/N 94CGN Rev. A07

Obsah

Illustration of an electrical outlet connector (no text or symbols)

November 2002 P/N 94CGN Rev. A07

Vsebina

O priročniku 191

Iskanje informacij za vaš računalnik 191

Reševanje problemov 194

Illustration of an electrical outlet plug with three slots and two terminals (no text or symbols)

⚠️ OPOZORILO: Varnostna navodila (se nadaljuje)

November 2002 P/N 94CGN Rev. A07

Innehåll

Om denna lathund 207

Hitta information om datorn 207

Problemlösning 210

Illustration of an electrical outlet connector (no text or symbols)

Illustration of an electrical outlet connector (no text or symbols)

. Boot from CD-ROM 5

.(בְרַעָהוֹרִיָהָה) ResourceCD 1

(Dell 7) Dell Diagnostics 2 7

. Boot to Utility Partition 3

(Dell System Owner) Welcome Dell System Owner (הכלה) Next

4

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Dell Computer Corporation.