Q: How to replace the carbon brushes of the sander?

The carbon brushes of the Festool RTS 400 REQ are not user-replaceable . According to the technical manual, any maintenance or repair requiring the opening of the motor cover must be carried out exclusively by an authorized Festool workshop . When the carbon brushes wear out normally, the automatic shut-off system cuts off the power to the device. In this case, you must contact an authorized FESTOOL service center to perform the replacement of the carbon brushes. This intervention is covered by the 24-month warranty in the European Union upon presentation of the invoice.

Question 1

What to do if the sander does not start after using it with water?

Accepted Answer

Your RO 150 FEQ sander does not start after using it with water because the water has damaged its electrical components. The manual clearly states that this machine must not be wet or used in a humid environment - it should only be used for dry sanding.

Diagnosis: Water has infiltrated the motor (720 W) and electrical circuits, causing a short circuit or damaging class II components (double insulation).

What you can do:

Do not restart: do not attempt to force a start, this would worsen the internal damage
Let it dry completely: place the machine in a warm, dry place for at least 3 to 4 days before any new attempt
Have it repaired by an authorized workshop: according to the manual, any maintenance requiring the opening of the cover must be carried out by an authorized workshop. A certified Festool repairer will be able to accurately diagnose the damaged components and replace them if necessary. Contact Festool at www.festool.com to locate an authorized workshop

Golden rule: the RO 150 FEQ is designed exclusively for dry sanding and polishing of wood, plastic, metal, chipboard, paint/lacquer, and filler. Never use it with water or in a humid environment.

Question 2

How to connect and adjust the dust extraction of the KS 120 EB saw?

Accepted Answer

Connecting the Dust Extraction

To connect the dust extraction, use the provided dust extraction fittings (reference 9.1) with a Festool vacuum hose. A diameter of 36 mm is recommended rather than 27 mm, as it reduces the risk of clogging.

Installing the Chip Guard

The flexible chip guard (reference 9.2) significantly improves dust and chip retention. It must always be in place. Install it by securing the clip (10.1) to the protective cover, then insert the hooks (10.2) into the fixing holes (10.3).

Personal Protection

Wear a P2 class respiratory protection mask during your work, as the saw may generate harmful or toxic dust depending on the material being cut.

Maintenance

Regularly clean the cover plate and the dust extraction channel to remove accumulated debris and residues, in order to maintain optimal dust extraction.

Question 3

How to replace the worn brushes of the FESTOOL RTS 400 REQ sander?

Accepted Answer

The FESTOOL RTS 400 REQ sander is equipped with specific brushes with an automatic shut-off system. Unlike other tools, the replacement of these brushes cannot be done by the user.

According to the manual provided with your sander, any maintenance or repair requiring the opening of the motor cover must be carried out by an authorized FESTOOL workshop. This is particularly the case for replacing the brushes.

What to do if your brushes are worn?

Sign of wear: When the brushes reach the end of their life, the automatic shut-off system cuts the power and the sander stops.
Procedure to follow: Contact an authorized FESTOOL repair workshop. You can ask the dealer where you purchased your machine, or consult FESTOOL customer service to locate the nearest workshop.
Warranty: If your sander is still covered by the warranty (24 months in the European Union upon presentation of the invoice), this intervention may be covered.

Question 4

How to replace the brushes of the FESTOOL RTS 400 REQ sander?

Accepted Answer

The replacement of the brushes on the RTS 400 REQ cannot be performed by the user. According to the product manual, any maintenance or repair requiring the opening of the motor cover must be carried out by an authorized FESTOOL workshop.

Signs of brush wear

The sander has an automatic stop system: when the brushes wear out, the machine stops automatically. This is the signal that intervention is necessary.

Procedure

Contact an authorized FESTOOL repair workshop
Consult your dealer or FESTOOL customer service
If the warranty is active (24 months in the EU), this intervention may be covered

Do not attempt to open the motor cover yourself, as this operation could damage the device or compromise your safety.

Question 5

How to replace the carbon brushes of the sander?

Accepted Answer

The carbon brushes of the Festool RTS 400 REQ are not user-replaceable. According to the technical manual, any maintenance or repair requiring the opening of the motor cover must be carried out exclusively by an authorized Festool workshop.

When the carbon brushes wear out normally, the automatic shut-off system cuts off the power to the device. In this case, you must contact an authorized FESTOOL service center to perform the replacement of the carbon brushes.

This intervention is covered by the 24-month warranty in the European Union upon presentation of the invoice.

Question 6

How to assemble and set up the FESTOOL TS 55 EBQ plunge saw?

Accepted Answer

The FESTOOL TS 55 EBQ comes ready to operate and does not require any actual assembly. However, a few initial setup steps are essential before first use:

Installing the blade

Lower the cutting unit, open the clamping screw using an Allen key, then insert the new saw blade ensuring that the direction of rotation matches between the blade and the tool.

Connecting to the extraction system

Connect the machine to an extraction system (compatible with 36 mm or 27 mm diameter hoses) for better dust management.

Adjusting the cutting depth

You can adjust the cutting depth from 0 to 55 mm by pressing and moving the depth stop to the desired position. The stop clicks in increments of 1 mm.

Setting the cutting angle

The saw unit tilts to the desired angles: open the function selectors, tilt to the desired angle, then tighten the selectors.

Adjusting the blade guide

Open the fixing screw with the Allen key and adjust the blade guide according to the diagrams provided in the manual (figure 3).

Assembling the chip deflector (optional)

If you have the optional chip deflector, slide it onto the protective cover, then press down and hold it in place with the function selector.

After these initial adjustments, your FESTOOL TS 55 EBQ is ready to operate.

Question 7

How to use the continuous run lock function on the TS 55 Q?

Accepted Answer

The Festool TS 55 Q does not have a continuous run lock function. Unlike some professional models, this plunge saw cannot operate without holding the trigger down. The starting system works on the principle of 'press to run, release to stop'.

To use the machine, proceed as follows:

Push the start lock [1-9] located on the handle upwards to unlock the system
Press and hold the main switch [1-8] to turn the machine on
Immediately release the switch to stop the machine - this is the only operating mode available

This safety system is intentional: it ensures that the machine stops as soon as you release your grip. This allows you to maintain full control at all times and react instantly in case of blade blockage.

For long cuts, always use the Festool guide rail, which allows for precise straight cuts without the need for a continuous run function. The rail offers better accuracy and safety than freehand cutting.

Question 8

How can I obtain the user manual for the FESTOOL OF 1010 EQ router if it is not available on the official website?

Accepted Answer

If the user manual for your FESTOOL OF 1010 EQ router is not available for download on the official FESTOOL website, here are several solutions to obtain it:

1. Check with authorized dealers

Many online retailers or specialized stores sometimes offer manuals for their products for download. Visit the websites of official dealers or contact them directly to request the manual.

2. Search in specialized forums and communities

DIY and woodworking forums, as well as FESTOOL user groups, may share manuals or advice. A targeted search on these platforms may help you find the manual you are looking for.

3. Contact FESTOOL customer service

The most reliable way to obtain the manual is to contact FESTOOL customer service directly. They can send you the manual via email or provide you with an official download link.

4. Check online documentation sites

Some websites specializing in technical documentation and appliance or tool manuals offer PDF files of manuals. A search with the exact model may be fruitful.

By following these leads, you should be able to obtain the user manual for your FESTOOL OF 1010 EQ router even if it is not directly accessible on the official website.

Question 9

Why does my FESTOOL Cleantec CTL MINI I vacuum cleaner stop automatically after about one minute of operation?

Accepted Answer

If your FESTOOL Cleantec CTL MINI I vacuum cleaner stops automatically after about one minute of operation and then restarts after a pause, this is generally due to a thermal protection mechanism. Here are the main possible causes and associated solutions:

Possible causes of automatic shutdown

Saturated filter or dust bag: A full filter or bag can reduce airflow, causing overheating. Check and clean or replace them if necessary.
Obstruction in the hose or accessories: An obstruction limits airflow, leading to temperature rise. Inspect and remove any blockage.
High ambient temperature: Using the vacuum cleaner in a very hot environment can trigger thermal protection.
Internal issue: A motor or electronic defect can also cause these shutdowns. In this case, professional diagnosis is recommended.

What to do?

Check and clean the filter and dust bag.
Check for blockages in the hoses and accessories.
Ensure the vacuum cleaner is used in a reasonably temperature environment.
If the problem persists despite these checks, contact customer service or a specialized technician for a thorough inspection.

Question 10

How to repair my FESTOOL Cleantec CT 15 vacuum cleaner that no longer works after a short circuit on the EDF network?

Accepted Answer

If your FESTOOL Cleantec CT 15 vacuum cleaner is no longer working due to a short circuit on the EDF network, here are several steps to follow to try to diagnose and resolve the issue:

1. Check the power supply

Make sure the electrical outlet used is functioning properly by testing it with another device.
Check that the power cord of the vacuum cleaner is not damaged (cuts, burns, deformations).

2. Check the internal protections

Some models may have an internal fuse or thermal circuit breaker. Check if a fuse is blown and replace it if necessary.
If your vacuum cleaner has a reset button, try resetting it.

3. Observe signs of operation

When you try to start the device, listen for any unusual noises (clicking, complete silence, etc.) that could indicate a motor or electronic problem.

4. In case of persistent non-functioning

If after these checks the vacuum cleaner still does not start, it is likely that the short circuit has damaged internal components requiring professional repair.

It is recommended to contact an authorized FESTOOL service center or a qualified technician to perform a thorough diagnosis and secure repair.

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