Question 1

How to clean the drum of a KYOCERA ECOSYS M6530CDN or M6630CIDN?

Accepted Answer

The drum (OPC drum) is a vital component of the color toner cartridges in your KYOCERA ECOSYS M6530CDN or M6630CIDN printer. It is a photosensitive surface that transfers toner onto the paper.

Automatic cleaning: Most of the time, this component does not require manual cleaning. Your printer has internal automatic cleaning cycles that run regularly to maintain print quality.

If you notice a decline in quality:

Access the maintenance menu via the device's touchscreen
Select "Maintenance" or "Cleaning"
Run the complete drum cleaning cycle
Wait for the cycle to finish (a few minutes)

Replacement: If the problem persists after cleaning, the drum may be worn and require replacement. This is a service covered by your maintenance contract if you have one. Contact KYOCERA support or your dealer to order a new image cartridge or drum unit.

Do not attempt to manually clean the drum with cloths or chemicals, as this may damage this delicate component.

Question 2

How to resolve the appearance of black spots on prints from the KYOCERA FS-2100DN printer?

Accepted Answer

Black or gray repetitive spots on your prints generally indicate contamination or a scratch on the drum, or an issue with the printer's transfer roller.

Troubleshooting Steps:

Run the automatic drum cleaning - From the control panel, access the Maintenance menu and select drum and transfer roller cleaning. The printer will perform an automatic cycle that should eliminate light contaminants.
Check the TK-3100 toner cartridge - Remove the cartridge, gently shake it back and forth to redistribute the toner, then reinstall it. If it is old, nearly empty, or damaged, replace it with an original Kyocera TK-3100 cartridge.
Manually clean the drum - If the problem persists, open the front cover of the printer, carefully remove the drum, and wipe it with a dry, lint-free cloth. Do not use any chemicals.

If the spots disappear after cleaning the drum, the issue was related to contamination. If the automatic cleaning is not sufficient and the spots reappear regularly in the same place, the drum may be scratched and need replacement. Only use original Kyocera consumables (TK-3100 cartridges and drum) to ensure print quality.

Question 3

How to access the maintenance code of the Kyocera ECOSYS P4060DN printer?

Accepted Answer

To access the maintenance and adjustment functions of your Kyocera ECOSYS P4060DN printer, proceed as follows:

Accessing standard maintenance functions:

From the control panel, press the [System/Counter Menu] button
Select [Adjustment/Maintenance] from the menu that appears
No access code is required to access these functions

The accessible maintenance functions include: drum refresh, laser cleaning, developer refresh, calibration, memory diagnostics, and system initialization. These operations can be performed directly from this menu to maintain print quality and carry out regular machine maintenance.

About the advanced maintenance code:

The official documentation for this printer does not contain an access code for the restricted maintenance mode (Technical Service Mode). If your printer requires a maintenance code to access advanced diagnostic functions, it likely has been configured by a technician or system administrator previously. In this case, you will need to contact Kyocera technical support or your service provider to obtain or reset this code.

Important: The functions available in the standard Adjustment/Maintenance menu are generally sufficient for all ordinary maintenance needs. More advanced interventions or modifications to restricted access codes should be entrusted to a certified Kyocera maintenance technician.

Question 4

How to resolve the issue when the Kyocera FS-C8600DN printer does not initiate network traffic?

Accepted Answer

If your Kyocera FS-C8600DN printer is not initiating network traffic, the problem usually stems from incorrect TCP/IP settings or a faulty physical connection. Start by checking that the RJ-45 Ethernet cable is properly connected to the network port and that the cable is not damaged. Also, ensure that you are using the Ethernet port and not the USB port if you have a wired connection.

Check the printer's TCP/IP configuration: Access the printer's control panel and navigate to Menu → TCP/IP Config → TCP/IP. Ensure that the TCP/IP setting is set to Enabled. If TCP/IP is disabled, the printer will not be able to initiate network communication. Once enabled, the printer will automatically restart.

Next, print a network configuration page to diagnose the current settings. From the control panel, select Print report → Status page. This page will display your IP address, subnet mask, default gateway, and confirm whether DHCP is enabled or if a static IP address is configured. Ensure that the displayed IP address is within the same range as your local network (for example, if your computer is 192.168.1.x, the printer must also be in that range).

If DHCP is enabled but the printer is not obtaining an IP address, go to Menu → TCP/IP Config → DHCP and disable it, then manually enter a free IP address, subnet mask, and gateway. For example, if your network uses 192.168.1.0/24: IP Address = 192.168.1.100, Mask = 255.255.255.0, Gateway = 192.168.1.1.

To test connectivity, from a computer connected to the same network, open a command prompt and run ping followed by the IP address of the printer displayed on the status page. If the ping fails, check that your firewall is not blocking communication. You can also check that the Ethernet port is responding by checking the LED indicators on the printer's network port — an active connection will show a lit or blinking light.

If the problem persists after these checks, reset the printer's network settings by navigating to Menu → TCP/IP Config → TCP/IP Config and restoring factory settings, then manually reconfigure your network. If the Ethernet cable is faulty or the printer's network port is damaged, the printer will not be able to initiate network traffic regardless of the settings.

Question 5

Is the Kyocera FS-C8600DN printer compatible with Kyocera services?

Accepted Answer

Yes, the Kyocera FS-C8600DN printer is fully compatible with Kyocera services and solutions. This professional ECOSYS printer offers complete integration with the Kyocera software and management ecosystem, allowing for optimal administration and dedicated technical support.

Management and monitoring software: The printer is compatible with Command Center RX, which allows remote access via a web browser to view and modify all network, security, and printing settings. KYOCERA Net Viewer provides comprehensive monitoring and management of all Kyocera ECOSYS printers from your Windows PC. These tools facilitate configuration, machine status monitoring, and print job management.

Drivers and software: The printer comes with several drivers: the KX driver to take full advantage of the machine's features in network printing, and mini PCL/KPDL drivers for resource-limited environments. KYOCERA Net Direct Print allows direct printing of PDF files without launching Adobe Acrobat. Kyocera display fonts are also provided to enhance software compatibility.

Updates and maintenance: The firmware of the FS-C8600DN can be regularly updated to improve performance and stability. Drivers are available through Kyocera's download channels. Detailed technical manuals (Printer Driver User Guide, Command Center RX User Guide, KYOCERA Net Viewer User Guide) accompany the printer on CD-ROM.

Technical support: The printer benefits from Kyocera customer support for technical assistance, documentation provision, and advice. The after-sales service is responsible for the maintenance and replacement of certified Kyocera consumables. Kyocera recommends using only Kyocera toner cartridges and consumables to ensure proper operation and maintain the warranty.

Benefits of ECOSYS technology: This printer incorporates Kyocera's ECOSYS technology, which represents the brand's commitment to sustainability and efficiency. Kyocera drums and developers offer a lifespan of 600,000 A4 pages, significantly reducing operating costs and environmental impact compared to competing solutions.

Question 6

How to change the output tray for printed documents on a KYOCERA TASKalfa 3253ci printer?

Accepted Answer

To change the output tray for printed documents on your KYOCERA TASKalfa 3253ci printer, follow these simple steps:

1. Access the printer control panel

Turn on the printer and use the touchscreen located at the front to navigate through the menus.

2. Open print settings

In the main menu, select the Settings or Menu option to access the device settings.

3. Find output options

Look for the section titled Output, Output Options, or Tray Management. This section allows you to choose the output tray for printed documents.

4. Select the desired output tray

In this section, you can choose between the different available trays (for example, upper tray, lower tray, or another specific tray).

5. Confirm and save the choice

After selecting the desired tray, confirm your choice by pressing OK or Validate to save the settings.

6. Test the printing

To verify that the change is effective, run a test print and check that the documents come out of the selected tray.

These settings may also be accessible via the print driver on your computer, in the print properties, under the tab or section dedicated to tray or output tray management.

Question 7

What are the causes of ink marks on pages printed with a KYOCERA FS-4200DN printer?

Accepted Answer

Ink marks (toner) on pages printed with a KYOCERA FS-4200DN generally come from several sources specific to this laser printer. The most common cause is the accumulation of dust or toner deposits on the heating roller or the registration roller. When replacing the toner cartridge, the manual recommends cleaning the inside of the printer to avoid this problem.

The cleaning procedure for the FS-4200DN is very important: open the top cover and the front cover, remove the developer, then use a lint-free cloth to dust off the registration roller. If you notice dirt specifically on the top edge or the back of the pages, further clean the heating roller which may be dirty or worn.

Repeated black or white vertical lines on your prints generally indicate that the drum or developer is damaged. In this case, cleaning will not be sufficient and you will need to call a maintenance technician. However, you can first try to refresh the drum via the service settings (Service Param. section of the control panel).

Using inappropriate or damp paper can also cause marks. The FS-4200DN accepts paper from 64 to 80 g/m². Ensure that your paper is stored in a dry place and that you are using paper recommended for laser printers. The type of paper selected in the settings must match the one used.

If you live at an altitude above 1500 meters, the printer may produce deposits or scattered spots. In this case, go to the Service Param. menu and adjust the Altitude Adj. setting by selecting High 1, then High 2 if necessary.

A often overlooked factor: only use genuine Kyocera toner cartridges. The manufacturer disclaims any responsibility for issues with third-party cartridges. Also, check that the toner recovery tray is properly installed and not full, otherwise the used toner may overflow and mark the pages.

To maintain good print quality, regularly clean the ventilation openings: open the left cover and the right side of the machine, then dust them with a lint-free cloth. Perform this cleaning with each toner cartridge replacement to avoid dust accumulation that causes defects.

Question 8

How to clean the drum of the KYOCERA FS-4200DN laser printer?

Accepted Answer

To clean the drum of your KYOCERA FS-4200DN laser printer, follow these simple steps and important precautions:

Steps to clean the drum

Turn off and unplug the printer: Make sure the device is completely turned off and unplugged to avoid any electrical risk.
Open the printer cover: Access the toner cartridge by opening the top or front cover depending on the model.
Remove the toner cartridge: Handle it carefully to avoid damaging the components.
Inspect the drum: The drum is usually integrated into the cartridge or located just below it. Avoid touching its surface directly with your fingers, as this can damage it.
Clean the drum: Use a soft, clean, lint-free cloth slightly dampened with distilled water. Gently wipe the surface to remove toner residue or dust. Do not use solvents or chemicals that could damage the drum.
Let it dry: Ensure that the drum is completely dry before reinserting it.
Reinsert the toner cartridge: Place it back correctly into the printer.
Close the cover and turn the printer back on: Plug the device back in and power it on to resume printing.

Additional tips

Clean the drum only if you experience printing issues related to quality (spots, streaks, defects).
Always handle the drum with care to avoid scratches or irreversible damage.
If you notice persistent issues after cleaning, consider replacing the drum or cartridge according to the manufacturer's recommendations.

Question 9

How to change the display language on the KYOCERA KM 1635 copier?

Accepted Answer

To change the display language on your KYOCERA KM 1635 or KM-1635 MV copier, you need to access the System/Counters menu. This function allows you to select the language from several available options (English, German, French, Italian, Dutch, Russian, Portuguese) or optional languages (Korean, Simplified Chinese, Traditional Chinese).

Steps to follow:

Step 1: Ensure that the copier is turned on. If not, press the power switch.
Step 2: Press the System/Counters Menu button on the control panel. If user management is enabled, a login screen will appear. Log in with the user ID and administrator password (default: ID 3000 or 3500 depending on the model, same password).
Step 3: In the menu displaying options (System/network, UserName/JobCount, etc.), use the ▲ or ▼ keys to select [Common Settings], then press OK.
Step 4: In the Common Settings menu that appears, use the ▲ or ▼ keys to select [Language] in the first position.
Step 5: Press OK. The menu of available languages will then be displayed.
Step 6: Use the ▲ or ▼ keys to select the desired language from the options provided.
Step 7: Press OK to confirm your choice. A "Done" message will appear, and the screen will return to the Common Settings menu. The display language is now changed on your KYOCERA KM 1635.

Available languages: English, Deutsch (German), Français, Italiano (Italian), Nederlands (Dutch), Русский (Russian), and Português (Portuguese). Optional languages such as Korean, Simplified Chinese, and Traditional Chinese may also be available depending on your model.

Question 10

How to install the IB-37 module on the KYOCERA TASKalfa 352ci printer?

Accepted Answer

To install the IB-37 module on your KYOCERA TASKalfa 352ci printer, follow the steps below:

IB-37 Module Installation Steps

Turn off and unplug the printer: Ensure that the device is completely powered off and disconnected from the electrical outlet for your safety.
Locate the expansion compartment: The IB-37 module typically connects at the back of the printer. Remove the cover of the expansion compartment to access the connector.
Insert the IB-37 module: Carefully align the module with the internal connector and gently insert it until it is securely in place.
Close the compartment: Replace the cover to protect the module and secure the installation.
Reconnect and turn on the printer: Plug the printer back into the power supply and turn it on.
Configure the module: Access the printer's control panel to configure network settings or other specific settings related to the IB-37 module as needed.
Check the installation: Print a configuration page or system report to confirm that the IB-37 module is recognized and functioning correctly.

By following these steps, you will be able to safely and effectively install and configure the IB-37 module on your KYOCERA TASKalfa 352ci.

User manual KYOCERA : user manuals and guides in PDF

Models KYOCERA most viewed

Browse manuals KYOCERA by appliance type

Recent questions about devices KYOCERA