DOORBELL ELITE - Système de sécurité domestique RING - Notice d'utilisation et mode d'emploi gratuit

Intitulé	Description
Type de produit	Sonette vidéo connectée
Caractéristiques techniques principales	Résolution vidéo 1080p HD, vision nocturne, angle de vue de 160 degrés
Alimentation électrique	Alimentation filaire, nécessite un câblage électrique
Dimensions approximatives	Dimensions : 12.5 x 6.5 x 3.5 cm
Poids	Environ 0.5 kg
Compatibilités	Compatible avec les systèmes de sécurité Ring et les assistants vocaux Amazon Alexa
Type de batterie	Non applicable (alimentation filaire)
Tension	8-24 V AC
Puissance	Consommation électrique faible, adaptée à une utilisation continue
Fonctions principales	Détection de mouvement, notifications en temps réel, communication bidirectionnelle
Entretien et nettoyage	Nettoyer avec un chiffon doux, éviter les produits chimiques agressifs
Pièces détachées et réparabilité	Réparabilité limitée, pièces disponibles via le service client Ring
Sécurité	Chiffrement des données, notifications de sécurité en temps réel
Informations générales utiles	Installation requise par un professionnel si nécessaire, application mobile disponible pour la gestion

FOIRE AUX QUESTIONS - DOORBELL ELITE RING

Comment configurer ma sonnette Ring Doorbell Elite ?

Pour configurer votre Ring Doorbell Elite, téléchargez l'application Ring, créez un compte et suivez les instructions à l'écran pour connecter votre sonnette à votre réseau Wi-Fi.

Que faire si ma sonnette ne se connecte pas au Wi-Fi ?

Assurez-vous que votre routeur est allumé et à portée de la sonnette. Redémarrez le routeur et essayez de reconnecter la sonnette via l'application Ring.

Comment résoudre les problèmes de vidéo de ma sonnette ?

Vérifiez votre connexion Internet et assurez-vous que votre sonnette est bien installée. Si le problème persiste, essayez de redémarrer la sonnette à l'aide de l'application.

La sonnette Ring ne détecte pas les mouvements, que faire ?

Vérifiez que les paramètres de détection de mouvement sont correctement configurés dans l'application. Assurez-vous également que la sonnette est positionnée de manière à couvrir la zone souhaitée.

Comment mettre à jour le firmware de ma sonnette ?

Les mises à jour du firmware se font automatiquement. Assurez-vous que votre sonnette est connectée à Internet pour recevoir les mises à jour.

Pourquoi ne reçois-je pas de notifications sur mon téléphone ?

Vérifiez que les notifications sont activées pour l'application Ring dans les paramètres de votre téléphone. Assurez-vous également que votre sonnette est bien connectée à Internet.

Comment remplacer la batterie de ma Ring Doorbell Elite ?

La Ring Doorbell Elite se branche directement sur le réseau électrique, donc il n'y a pas de batterie à remplacer. Si vous rencontrez des problèmes d'alimentation, vérifiez le câblage.

Est-ce que la sonnette Ring fonctionne avec des assistants vocaux ?

Oui, la sonnette Ring est compatible avec des assistants vocaux tels qu'Amazon Alexa et Google Assistant. Vous pouvez les intégrer via l'application Ring.

Comment désinstaller ma sonnette Ring ?

Pour désinstaller votre sonnette, dévissez-la de son support et débranchez les fils. Ensuite, supprimez le dispositif de votre compte dans l'application Ring.

Où puis-je trouver de l'aide supplémentaire pour ma sonnette Ring ?

Vous pouvez visiter le site web de Ring ou contacter le service client pour obtenir une assistance supplémentaire.

MODE D'EMPLOI DOORBELL ELITE RING

Installing and Setting Up Ring Video Doorbell Elite

ring

Welcome

Congratulations on your new Ring Video Doorbell Elite.

Ring Doorbell is the foundation of the Ring of Security around your home.

We hope your Ring Doorbell brings you an increased sense of security and convenience, as well as the joy that comes from being able to connect with visitors when you're not home.

Hi,

I'm Rochelle, a Ring Community Support Agent in Arizona. I've set up so many Ring Doorbells, I can probably do it in my sleep!

We’ve included all the tools you need, so setting it up by yourself should be a breeze. If you run into any problems, my colleagues and I can help. Just give us a call.

Don't feel like calling? Check out our online Help Center at ring.com/help.

Before you begin

Check out all the stuff in the box.

Elite Power Kit

Includes power adapter and plugs for different types of outlets

3' Ethernet Cable

Use this cable to connect the Elite Power Kit to your internet access point.

50' Ethernet Cable

Run this cable from the Elite Power Kit to your Ring Doorbell.

Elite Mounting Bracket (optional)

If installing Ring Elite on an existing junction box, you don't need to use this bracket. If you do use this bracket, you should remove the existing junction box.

Mounting Screws (5)

Attach Ring Elite to the bracket with two screws. Use two other screws to attach the Elite Power Kit to your wall, if you'd like.

Screwdriver Handle

Screw Bit

Use the Phillips end for installation. If you are securing existing doorbell wires in the small connectors on the back of Ring Elite, use the flathead end.

Flexible Bit

Use it for screwing the security screw into the bottom of Ring Doorbell Elite after installing the faceplate.

Security Screws (2)

Use one to secure the faceplate. Put the other one in your toolbox for the inevitable moment that the first one gets dropped in the bushes.

Faceplates (4)

Select the color that best matches your home...or your mood.

Wiring the Elite Power Kit

The Elite Power Kit is a PoE injector that converts internet in to Power Over Ethernet out.

To get started, connect the Elite Power Kit to AC, using the provided adapter.

Then, use the provided 3 foot ethernet cable to connect your access point to the Internet In port on the Elite Power Kit.

Run cable to your Ring Elite

Run the 50 foot cable to the location where you'll be installing Ring Elite.

Wiring Ring Elite to an internal doorbell is optional. If you do so, shut off power at the breaker before connecting your existing doorbell wires to the small wire terminals on the back of Ring Elite. Ring Elite

How it all fits together

If you need a visual overview, see the diagram to the right. This is how is all fits together.

Note that as you screw the Elite Mounting Bracket into your wall, the "wings" will rotate and lock the bracket into place.

Mark the install location

If you already have a junction box at the location where you're installing your Ring Elite, skip the next couple of steps and screw it directly into that junction box.

If you don't have a junction box, trace the outline of the supplied template, then cut a rectangular hole in your wall to make room for the Elite Mounting Bracket.

Install the Elite Mounting Bracket

Make sure any wires in your wall come through the hole in the middle, and screw the bracket in using the two screws in the corners.

The wing clamps will rotate as the screws turn and lock the bracket into your wall.

Plug in the ethernet cable

Plug the ethernet cable coming out of your wall into the ethernet port on the back of Ring Elite.

As long as this cable is connected to power, the front light on Ring Elite will begin spinning and it will begin talking to you to let you know that it is ready to be set up in the Ring app.

Connect doorbell wires (optional)

If wiring Ring Elite to an internal doorbell, first shut off power at the breaker, then connect your doorbell wires to the small wire connectors next to the ethernet port.

Then use the provided flat-head screwdriver to secure the wires in the screw holes.

Screw Ring Elite into the bracket

Using two of the provided screws, screw Ring Elite into the bracket to secure it on your wall.

Perform the in-app setup

In the Ring app, select Set Up a Device, and follow the in-app instructions to connect Ring Elite to your Wi-Fi network.

When prompted, select ethernet as your connection method.

Secure the faceplate

After completing the in-app setup, place one of the provided faceplates on your Ring Elite.

Then use one of the provided security screws and the flexible screwdriver bit to lock it into place.

After setting up Ring Elite in the app, select it

This will bring you to the Device Dashboard, where you can change settings and access various features.

Ring Alerts are

notifications you receivewhen someone pressesthe button on the front ofyour Ring Doorbell.

Motion Alerts are

notifications you receive when movement is detected within your Motion Zones.

Switch these alerts on or off on this screen.

SHARED USERS

Shared Users

Select Shared Users to let family or friends answer live events and view recordings (if recording is enabled).

MOTION SETTINGS

Motion Settings

Select Motion Settings to enable and customize your motion detection settings.

DEVICE HEALTH

Device Health

If you ever run into a problem with your Ring Doorbell, visit Device Health to diagnose the issue.

EVENT HISTORY

Event History

View a log of all the events captured by your Ring Doorbell in Event History.

Answering your door

When someone is at your door, you can access the following features:

Two-way Talk - Speak to visitors and hear

what they have to say.

Microphone - Mute or unmute your mic.

Speaker - Mute or unmute audio in the app.

Ring Neighborhoods - Share suspicious

events with your neighbors.

Ring Video Recording

This optional feature saves recordings of every event your Ring Doorbell captures.

You can access these events on any device running the Ring app or by logging into your account at: ring.com/activity

Learn more at: ring.com/video-recording

Your new Ring Doorbell includes a free trial of Ring Recording for you to enjoy. Watch your email inbox for important announcements about this service.

I'm having trouble completing the in-app setup

Ethernet Setup

If you selected Ethernet Setup during the in-app setup, see the following tips.

Why did my ethernet setup fail?

Check to see that all your wires are securely connected and try again. Check to see that your Ring Doorbell has power by making sure that the light on the front is glowing. Make sure that your Elite Power Kit is connected correctly - with the ethernet cable plugged into the proper In and Out ports, and the power adapter plugged in and connected to a power outlet.

Wi-Fi Setup

I still can't set setup to complete. What now?

When prompted to choose your connection type in the app during setup, select Wi-Fi, and see if that works.

I'm having trouble with Wi-Fi setup

When Wi-Fi setup fails, look at the front of your Ring Doorbell. The light indicates the issue.

Top Flashing White means your Wi-Fi password was entered incorrectly. Select your Wi-Fi network in your phone settings, select the option to forget it, then reconnect to it again to confirm that you're using the correct password during setup.

Right Flashing White means your Ring Doorbell may be too far from your router to get a decent signal. If you are unable to connect Ring Elite via ethernet, then you may need to get a Chime Pro to boost the Wi-Fi signal to your Ring Doorbell.

Learn more at: ring.com/chime-pro.

Left Flashing White indicates a possible issue with your internet connection. Unplug your modem/ router for 40 seconds, plug it back in and then repeat setup.

Spinning White indicates that your Ring Doorbell is in setup mode. You'll need to follow the instructions in the Ring app. When prompted, connect to the Wi-Fi network being broadcast by your Ring Doorbell.

Nothing If the front light is not illuminated at all, check the connections to your Elite Power Kit, since it is likely that a cable is not connected.

Why can't I find the temporary Ring network on my phone?

Sometimes your phone fails to pick up the temporary Ring network. If this happens, go to your phone settings, turn off your Wi-Fi connection, wait 30 seconds and turn it back on. If the Ring network still fails to appear, check the connections to your Elite Power Kit, and ensure your Ring Doorbell is in setup mode.

If none of the above helped…

Perform a hard reset on your Ring Doorbell by holding down the setup button for 15 seconds, waiting 30 seconds and repeating the setup process.

Turn off cellular data and bluetooth on your mobile device and try again.

Try performing setup on a different mobile device.