DEEP FREEZE STANDARD - Logiciel de protection des données FARONICS - Notice d'utilisation et mode d'emploi gratuit

Type de produit	Logiciel de protection et de restauration de système
Marque	Faronics
Modèle	Deep Freeze Standard
Version	6.5 Standard
Systèmes d'exploitation compatibles	Windows 2000, Windows XP (32/64 bits), Windows Vista (32/64 bits), Windows 7 (32/64 bits)
Espace disque requis	10% d'espace libre
Configuration matérielle	Configuration recommandée pour le système d'exploitation hôte
Méthode d'installation	Installation assistée ou silencieuse (ligne de commande)
Mode de fonctionnement	Gelé (Frozen) ou Dégelé (Thawed)
Fonction principale	Restauration de la configuration d'origine à chaque redémarrage
Protection antivol et modifications	Oui, immunité contre les modifications accidentelles ou malveillantes
Mot de passe administrateur	Oui, avec protection anti-force brute (10 tentatives)
Installation sur image	Oui, via un drapeau (Set Flag) dans l'onglet Statut
Mise à jour de licence	Possible via l'onglet Licence
Assistance technique	Email : [e-mail], Tél. : [phone] (États-Unis)
Documentation	Guide d'utilisation fourni avec le logiciel
Entretien et mises à jour	Mises à jour logicielles disponibles sur le site Faronics
Désinstallation	Possible uniquement en mode Dégelé, via l'installateur

FOIRE AUX QUESTIONS - DEEP FREEZE STANDARD FARONICS

Comment installer Deep Freeze Standard ?

Insérez le CD ou exécutez le fichier DF65Std.exe. Suivez les étapes de l'assistant : acceptez la licence, entrez la clé de licence ou choisissez l'évaluation, sélectionnez les lecteurs à geler, puis cliquez sur Installer. L'ordinateur redémarre immédiatement après l'installation.

Comment désinstaller Deep Freeze ?

Assurez-vous que l'ordinateur est en mode Dégelé (Thawed). Lancez le même fichier d'installation (DF65Std.exe), cliquez sur Désinstaller, puis confirmez. L'ordinateur redémarrera après la désinstallation.

Comment passer en mode Dégelé pour effectuer des modifications permanentes ?

Appuyez sur CTRL+SHIFT+ALT+F6 ou maintenez SHIFT et double-cliquez sur l'icône Deep Freeze dans la barre des tâches. Entrez le mot de passe administrateur. Dans l'onglet Statut, choisissez Boot Thawed (ou Boot Thawed on next pour un nombre de redémarrages défini). Cliquez sur OK, puis redémarrez.

Comment changer le mot de passe Deep Freeze ?

Connectez-vous à Deep Freeze (CTRL+SHIFT+ALT+F6). Allez dans l'onglet Password. Saisissez le nouveau mot de passe, confirmez-le, puis cliquez sur OK. Une confirmation s'affiche.

Que faire si j'oublie le mot de passe ?

Deep Freeze ne dispose pas de fonction de récupération de mot de passe. Si vous avez défini un mot de passe et que vous l'avez perdu, vous devrez contacter le support technique Faronics ou réinstaller le système. Notez que 10 tentatives infructueuses provoquent un redémarrage automatique.

Comment installer Deep Freeze sur plusieurs ordinateurs en réseau ?

Utilisez l'installation silencieuse : exécutez DF65Std.exe avec les paramètres en ligne de commande. Par exemple : DF65Std.exe /Install /Freeze=C /PW=monmotdepasse. Vous pouvez déployer cette commande via un outil de gestion à distance. Le système redémarre immédiatement après l'installation.

Comment préparer une image master avec Deep Freeze ?

Redémarrez en mode Dégelé. Connectez-vous à Deep Freeze. Dans l'onglet Statut, cliquez sur Set Flag (Drapeau). Un message vous invite à redémarrer. Après redémarrage, créez votre image. Les ordinateurs déployés avec cette image nécessitent un redémarrage supplémentaire pour que Deep Freeze détecte les changements de disque.

Quelles sont les versions de Windows compatibles ?

Deep Freeze Standard 6.5 est compatible avec Windows 2000, Windows XP (32 et 64 bits), Windows Vista (32 et 64 bits) et Windows 7 (32 et 64 bits).

Comment savoir si mon ordinateur est protégé par Deep Freeze ?

Regardez l'icône dans la barre des tâches (systray) : une icône représentant une banquise indique que le système est Gelé (protégé) ; un soleil indique un état Dégelé (non protégé).

Comment effectuer des mises à jour logicielles sur un système protégé ?

Pour installer des mises à jour de façon permanente, vous devez d'abord passer en mode Dégelé via CTRL+SHIFT+ALT+F6, effectuer les mises à jour, puis redémarrer en mode Gelé. Sinon, les modifications seront perdues au prochain redémarrage.

MODE D'EMPLOI DEEP FREEZE STANDARD FARONICS

Faronics

DEEPFREEZE

STANDARD

ABSOLUTE System Integrity

User Guide

Last modified: January, 2010

© 1999 - 2010 Faronics Corporation. All rights reserved. Faronics, Deep Freeze, Faronics Core Console, Faronics Anti-Executable, Faronics Device Filter, Faronics Power Save, Faronics Insight, Faronics System Profiler, and WINSelect are trademarks and/or registered trademarks of Faronics Corporation. All other company and product names are trademarks of their respective owners.

Contents

Preface 5

Important Information. 6

About Faronics 6
Product Documentation 6

Technical Support 7

Contact Information. 7

Introduction 9

System Requirements 10

Installing Deep Freeze 11

Attended Install or Uninstall 12

Attended Install 12
Attended Uninstall 13

Silent Install or Uninstall 15

Silent Install or Uninstall using a Shortcut 16

Install Over Existing Deep Freeze Versions. 17

Install Using Imaging 18

Using Deep Freeze 19

Deep Freeze Icons 20

Logon 21

Status Tab 22

Status on Next Boot 22
Clone Options 22
License 22

Password Tab 23

Permanent Software Installations, Changes, or Removals 24

Preface

This user guide explains how to install, configure and use Deep Freeze Standard.

Topics

Important Information

Technical Support

Important Information

This section contains important information about your Faronics Product.

About Faronics

Faronics delivers market-leading solutions that help manage, simplify, and secure complex IT environments. Our products ensure 100% machine availability, and have dramatically impacted the day-to-day lives of thousands of information technology professionals. Fueled by a market-centric focus, Faronics' technology innovations benefit educational institutions, health care facilities, libraries, government organizations, and corporations.

Product Documentation

The following documents form the Deep Freeze Standard documentation set:

• Deep Freeze Standard User Guide - This document guides you how to use the product.
• Deep Freeze Standard Release Notes — This document lists the new features and known issues and closed issues.

Technical Support

Every effort has been made to design this software for ease of use and to be problem free. If problems are encountered, contact Technical Support.

Email: [e-mail]

Phone: [phone] or 1-604-637-3333

Hours: 7:00am to 5:00pm (Pacific Time)

Contact Information

Web: www.faronics.com
- Email: [e-mail]
Phone: [phone] or 1-604-637-3333
Fax: [phone] or 1-604-637-8188
Hours: 7:00am to 5:00pm (Pacific Time)
- Address: Faronics Technologies USA Inc. 2411 Old Crow Canyon Road, Suite 170 San Ramon, CA 94583 USA

Faronics Corporation
609 Granville Street, Suite 620
Vancouver, BC V7Y 1G5
Canada

Introduction

Faronics Deep Freeze helps eliminate computer damage and downtime by making computer configurations indestructible. Once Deep Freeze is installed on a computer, any changes made to the computer—regardless of whether they are accidental or malicious—are never permanent. Deep Freeze provides immediate immunity from many of the problems that plague computers today—inevitable configuration drift, accidental system misconfiguration, malicious software activity, and incidental system degradation.

Topics

System Requirements

System Requirements

Deep Freeze requires Windows 2000, Windows XP (32 or 64 Bit), or Windows Vista (32 or 64 Bit), or Windows 7 (32 or 64 Bit), and 10% free hard drive space. The hardware requirements are the same as the recommended hardware requirements for the host operating system.

Installing Deep Freeze

This chapter describes the installation process.

Topics

Attended Install or Uninstall

Silent Install or Uninstall

Silent Install or Uninstall using a Shortcut

Install Over Existing Deep Freeze Versions

Install Using Imaging

Attended Install or Uninstall

Attended Install

Complete the following steps to perform an attended install.

1. Insert the CD-ROM from the media package into the CD-ROM drive.
2. Select Install Deep Freeze 6.5 Standard in the dialog that appears on the desktop. If Deep Freeze has been downloaded via the Internet, double-click DF65Std.exe to begin the installation process. The following screen appears:

(x32) 6.50.020.2611

Welcome to Deep Freeze Standard Installation

Your workstation will restart after the installation is complete.

The Deep Freeze installer is also used to uninstall Deep Freeze; the installer will automatically detect if Deep Freeze is installed and present the Uninstall option.

NOTE: Deep Freeze can only be uninstalled if the workstation is in a Thawed state.

If you experience problems with the installation, operation, or have any questions about this version of Deep Freeze, please contact Technical Support at:

Toll-free: [phone]

International: [phone]

Email: [e-mail]

Web: www.faronics.com/support

© 1999-2009 Faronics Corporation. All rights reserved.

1. Click Next. Click I agree to the terms in the License Agreement. Click Next.

1. Enter the License Key or select the Use Evaluation check box to install Deep Freeze in Evaluation mode. The Evaluation period ends 30 days after installation. Contact Faronics to purchase a License Key.

1. Choose the drives to Freeze from the displayed list. Click Next.

1. Click Install to begin the installation.

The computer restarts immediately after the installation is complete.

Attended Uninstall

Complete the following steps to perform an attended uninstall.

1. Insert the CD-ROM from the media package into the CD-ROM drive.

2. Select Uninstall Deep Freeze 6.5 Standard in the dialog that appears on the desktop. If Deep Freeze has been downloaded via the Internet, double-click DF65Std.exe to begin the uninstall process. The following screen appears:

Ferncies DEEPFREEZE

Welcome to Deep Freeze Standard Installation

Your workstation will restart after the installation is complete.

The Deep Freeze installer is also used to uninstall Deep Freeze; the installer will automatically detect if Deep Freeze is installed and present the Uninstall option.

NOTE: Deep Freeze can only be uninstalled if the workstation is in a Thawed state.

If you experience problems with the installation, operation, or have any questions about this version of Deep Freeze, please contact Technical Support at:

Toll-free: [phone]

International: [phone]

Email: [e-mail]

Web: www.faronics.com/support

© 1999-2009 Faronics Corporation. All rights reserved.

www.faronics.com

(x32) 6.50.020.2611

<Back

Next>

Cancel

3. Click Next. Click Uninstall.

The computer restarts immediately after the uninstall is complete.

Deep Freeze can be rapidly installed on multiple computers over a network using the Silent Install feature. Deep Freeze can also be uninstalled in the same manner. Any deployment utility that allows execution of a command line on a remote computer can implement Silent Install or Uninstall. After the Silent Install or Uninstall is complete, the system restarts immediately.

The command line has the following options:

Syntax	Description
[/Install]	Install Deep Freeze using installation file
[/Uninstall]	Uninstall Deep Freeze
[/PW=password]	Set a password during installation
[/AllowTimeChange]	Allow system clock to be changed
[/Freeze=C,D,...]	Freeze only drives listed (Thaw all others)
[/Thaw=C,D,...]	Thaw only drives listed (Freeze all others)

Example Command Line:

DF65Std.exe /Install /Freeze=C /PW=password

In the above example, only the C : drive is Frozen. Any other drives on the computer are Thawed. If the computer only has a C : drive, the [/Freeze] switch can be omitted. A password (password) is created. After executing the command, Deep Freeze installs and the computer restarts Frozen.

The Silent Install or Uninstall does not work without the [/Install] or [/Uninstall] switch.

Deep Freeze must be in a Thawed state before [/Uninstall] can be used.

Silent Install or Uninstall using a Shortcut

Deep Freeze can be installed (or uninstalled) directly on a computer without having to use the installation dialog box by completing the following steps.

1. Locate the Deep Freeze installation file (DF65Std.exe) on the Deep Freeze Standard CD.
2. Right-click on the icon and choose Create Shortcut. Save the shortcut to the desktop.
3. Right-click on the shortcut and choose Properties.
4. Edit the path of the Target field by typing /install or /uninstall at the end of the path.

Example Shortcut Target:

E:\Deep Freeze Install File\DF65Std.exe /install

Double-clicking the new shortcut results in the immediate installation or uninstallation of Deep Freeze, followed by a restart of the computer.

Deep Freeze must be in a Thawed state before /uninstall can be used.

Install Over Existing Deep Freeze Versions

All existing Deep Freeze versions must be uninstalled prior to performing any new Deep Freeze installation.

Install Using Imaging

Deep Freeze has been designed to work with all major imaging and desktop management software. Use either an Attended Install or the Silent Install to install Deep Freeze on a master image.

Deep Freeze must be prepared for deployment before finalizing a master image. To prepare the master image for deployment complete the following steps:

1. Restart the computer into a Thawed state.
2. Launch Deep Freeze using the keyboard shortcut CTRL+SHIFT+ALT+F6. Alternatively, press SHIFT and double-click the Deep Freeze icon in the System Tray.
3. Enter the password and click OK.
4. Click Set Flag in the Status tab.
5. The message The flag has been set successfully. Do you want to reboot your computer now? is displayed. Click Yes to reboot the computer immediately. Click No to reboot the computer later.

After imaging, the computers require an additional restart for Deep Freeze to correctly detect the changes in disk configuration. If the computers are imaged in an unattended mode, steps should be taken to ensure the computers are restarted to allow the configuration to update.

Using Deep Freeze

Topics

Deep Freeze Icons

Logon

Status Tab

Password Tab

Permanent Software Installations, Changes, or Removals

Deep Freeze Icons

The Frozen or Thawed Deep Freeze icon appears in the System Tray after installation and indicates whether the computer is currently protected by Deep Freeze (Frozen) or unprotected (Thawed).

When the computer is Frozen, the following icon is displayed in the System Tray:

When the computer is Thawed, the following icon is displayed in the System Tray:

Complete the following steps to logon to Deep Freeze:

1. Press SHIFT and double-click the Deep Freeze icon in the System Tray. Alternatively, use the keyboard shortcut CTRL+SHIFT+ALT+F6. The following dialog is displayed.

1. Enter the administrator password and click OK to logon to Deep Freeze. If no password has been set, leave the password field blank and click OK.

As an additional security feature, Deep Freeze prevents brute force attacks by automatically restarting the computer after 10 unsuccessful attempts.

Status Tab

The Status tab is used to set the mode Deep Freeze will be in after the next restart, set the flag for installing using imaging, and update the License Key.

Status on Next Boot

1. Choose one of the following options:

2. Boot Frozen to ensure the computer is Frozen the next time it is restarted

3. Boot Thawed on next to ensure the computer is Thawed each time it is restarted for the next specified number of restarts

4. Boot Thawed to ensure that the computer is Thawed each time it is restarted

5. Click OK for the changes to take effect during the next restart. Click Apply and Reboot to apply the changes immediately and reboot the computer.

Clone Options

The Clone Options are used to prepare master images for the deployment process. For more information refer to the Install Using Imaging section.

License

1. To update the License Key, click Edit and enter the License Key in the License Key field.
2. Click Update License.

This converts Deep Freeze from the Evaluation version to a Licensed version. The License Key Type field displays the License Key. The Expiry Date displays the date and time when the license expires.

The Password tab is used to set a new password or change the password that was used to logon to Deep Freeze.

1. Enter a new password, confirm the new password, and click OK to set the password.
2. The following message is displayed.

1. Click OK.

Permanent Software Installations, Changes, or Removals

Computers must be Thawed for any permanent changes to take effect. Installation of software often requires one or more restarts to complete the installation.

Deep Freeze helps administrators overcome challenges with maintaining the configuration of their computers in a production environment. Deep Freeze protects computers from unauthorized changes, viruses and malware, that can leave computers in a non-functional state. Deep Freeze also provides features to retain user data while protecting the computer.

For more information on how to implement Deep Freeze and ensure that the user data is retained, refer to Deep Freeze - Retaining User Data available at http://www.faronics.com/library