Q: How to empty or drain the condensation water from the WHIRLPOOL PACW29HP?

Procedure for draining condensation water: Turn off the device and unplug it from the power supply Locate the two drain plugs : the main plug and the secondary plug Open them gradually to allow the accumulated water in the tank to flow out If you have the flexible drainage hose provided as an accessory, you can use it for easier and controlled drainage Important: If the error code E5 appears on the screen, it means that the water tank is full. The device has automatically stopped to protect itself. You must drain the water quickly by following the procedure above. Regular maintenance: To maintain optimal operation, clean the air filter every 360 hours of use. The condensation water should be drained as soon as it accumulates, especially if the device displays the E5 code.

Question 1

Why does my WHIRLPOOL PACW29HP air conditioner display the error code E5 even after draining?

Accepted Answer

The error code E5 on your WHIRLPOOL PACW29HP air conditioner indicates that the water tank is full. The unit automatically stops and displays this code to prompt you to drain the water. Here is the complete draining procedure:

Turn off the unit: Press the ON/OFF button to turn off the air conditioner, then unplug it from the power outlet.
Position the unit: Gently and steadily move the air conditioner to an appropriate location (a sink, a shower, or outside) to perform the drainage.
Empty the secondary cap: Remove the secondary drainage cap and completely drain the water that flows out.
Empty the main hose: Detach the main drainage hose from its attachment, remove the cap at its end, and completely drain the water. This is the essential step: incomplete drainage leaves water in the system, and the sensor still detects moisture.
Reinstall the caps: Replace the main hose cap, reinstall the secondary drainage hose and its attachment, then reposition the air conditioner to its usual location.
Restart: Plug the air conditioner back in and press ON/OFF to turn it back on.

After a complete drainage and restart, the E5 code should disappear, and the unit will operate normally. If the error code reappears despite confirmed total drainage, the issue may stem from the water level sensor. In this case, contact WHIRLPOOL customer service, mentioning the model PACW29HP and the service number on your unit's nameplate.

Question 2

How to empty or drain the condensation water from the WHIRLPOOL PACW29HP?

Accepted Answer

Procedure for draining condensation water:

Turn off the device and unplug it from the power supply
Locate the two drain plugs: the main plug and the secondary plug
Open them gradually to allow the accumulated water in the tank to flow out
If you have the flexible drainage hose provided as an accessory, you can use it for easier and controlled drainage

Important: If the error code E5 appears on the screen, it means that the water tank is full. The device has automatically stopped to protect itself. You must drain the water quickly by following the procedure above.

Regular maintenance: To maintain optimal operation, clean the air filter every 360 hours of use. The condensation water should be drained as soon as it accumulates, especially if the device displays the E5 code.

Question 3

Where is the filter of the WHIRLPOOL PACW9HP and how do I access it?

Accepted Answer

The air filter of the WHIRLPOOL PACW9HP is located behind the filter panel door, at the back of the air conditioner. This filter is attached to this door and is washable.

How to access the filter:

Turn off the air conditioner by pressing the ON/OFF button
Open the filter panel door at the back of the unit
Remove the air filter from the panel door by unhooking it

Cleaning the filter:

Clean the filter with a vacuum cleaner to remove dust and debris
If the filter is heavily soiled, wash it with warm water and a mild detergent
Important: do not use a dishwasher or harsh chemical cleaning products
Allow the filter to dry completely in the air before reinstalling to ensure maximum efficiency

Reinstallation and reset:

Reattach the air filter to the filter panel door
Reinstall the filter panel door at the back of the air conditioner
The filter indicator of the PACW9HP lights up automatically after 360 hours of fan operation
After cleaning the filter, press the FILTER button to reset this indicator
The dirty filter indicator turns off automatically after 180 hours if the FILTER button is not pressed

Question 4

How to set the WHIRLPOOL PACW29COL air conditioner to 21°C?

Accepted Answer

To set your WHIRLPOOL PACW29COL air conditioner to a temperature of 21°C, follow these steps:

Turn on the unit by pressing the ON/OFF button.
Select the Cooling mode by pressing the MODE button until you reach the Cool mode. Note: you cannot regulate the temperature in Fan mode only.
Set the temperature using the dedicated temperature control buttons. Press the down temperature button until you reach 21°C.
Check the display: the air conditioner's screen shows the desired target temperature.

21°C is the minimum temperature that this model can cool. This cooling range extends from 21°C to 35°C according to the manufacturer's specifications.

Question 5

How to drain the WHIRLPOOL PACW212HP portable air conditioner?

Accepted Answer

Important: Draining the WHIRLPOOL PACW212HP portable air conditioner is necessary when the water tank is full. The display will show error code E5 to indicate that the air conditioner has automatically stopped. Here’s how to proceed:

Turn off and unplug the unit: Press ON/OFF to stop the air conditioner, then completely unplug it from the power supply.
Move the unit safely: Carefully and steadily transport the air conditioner to an appropriate location (kitchen, bathroom, or outdoors) to perform the drainage. Do not attempt to move it before completely draining the water, as this could cause damage.
Drain through the secondary cap: Remove the secondary drainage cap located at the back of the air conditioner and drain all the water completely.
Drain through the main hose: Detach the main drainage hose from its attachment (clamp). Remove the drainage cap at the end of the main drainage hose and let the water flow out completely.
Reinstall the drainage components: Replace the cap on the main drainage hose, then reinstall the secondary drainage cap. Reattach the main drainage hose to its attachment.
Return the air conditioner to its place: Reposition the air conditioner where you want to use it, then plug it in or reconnect the power supply.
Restart the unit: Press ON/OFF to turn the air conditioner back on. The unit will resume normal operation.

Practical tip: You will only need to drain the air conditioner in very humid air conditions. If you are unsure whether to drain, wait for the error code E5 to appear on the display: this is the signal that the tank is full. If you plan to store the air conditioner after use, always drain the water first, then let the unit run in Fan mode only for about 12 hours to dry it completely.

Question 6

What does error code E5 mean on the WHIRLPOOL PACW212HP portable air conditioner and how can it be resolved?

Accepted Answer

The error code E5 on the WHIRLPOOL PACW212HP portable air conditioner indicates that the internal water tank (condensation tank) is full. The unit automatically stops to prompt you to empty this tank. This is normal operation and not a malfunction.

To resolve this error, follow these steps:

Turn off the unit by pressing the On/Off button on the control panel
Unplug the air conditioner from the electrical outlet for safety reasons
Locate the water tank at the back or side of the unit
Carefully remove the tank and empty the accumulated water into a suitable container
Reinstall the tank properly by pushing it until it clicks into place
Plug the unit back in and press the On/Off button to restart

The E5 code will disappear once the tank is emptied and the unit will automatically restart in normal mode. The error will reappear whenever the tank is full. To avoid frequent shutdowns, regularly check the water level in the tank, especially during heavy use in cooling or dehumidifying mode, or in a very humid environment.

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