Q: How do I replace the LED bulbs in my FALMEC Mare E.Ion hood?

Your FALMEC Mare E.Ion hood is equipped with high-efficiency LED spots , specially designed for reduced energy consumption and a long lifespan. Before you begin: Completely disconnect the appliance by removing the plug or turning off the main circuit breaker Wait for the appliance to cool down completely before intervening Replacement procedure: The provided manual contains a dedicated section LIGHTING with a detailed diagram that explains step by step how to replace the spot. Refer to this diagram in the lighting section of the manual (visible in the viewer above). Important: Only use original FALMEC replacement parts for the LED spot replacement. This ensures compatibility, safety, and longevity of your appliance.

Q: When the timer light is on, how do I reactivate the fan and lighting?

The flashing red light indicates that the 15-minute timer is active . During this cycle, the fan and lighting operate normally and will automatically turn off when the time expires. If the red light is steady (not flashing) , it means that the filter alarm has been triggered after 30 hours of operation. The metal grease filters need to be cleaned or the charcoal filters replaced before the fan and lighting can restart. To reactivate the hood: Check that the timer has expired or press one of the speed buttons (1, 2, or 3) on the control panel to reset the system If the red light persists, clean the metal filters with hot water and detergent (recommended monthly), or replace the charcoal filters if used in recirculation mode (every 3 to 4 months) After cleaning or replacement, the hood should restart normally

Q: How to remove and clean the metal filter of the FALMEC MANHATTAN?

Removing the filter: Open the hood panel and operate handle A to release the grease filter. Carefully remove it. Cleaning the filter: The metal filter should be washed every month in hot water with a little mild detergent. Avoid bending the filter during cleaning. Allow it to dry completely before reinstalling it on the hood. Regular cleaning is important to prevent grease buildup and fire risk. Maintenance alert: After approximately 30 hours of operation, the red light on the timer button will stay on to indicate that the metal filter needs cleaning. To deactivate this alert, press the timer button for a few seconds until the red light goes off. Then turn the hood off and on again to check that the alert has disappeared. Charcoal filters: Once the metal filter is removed, you can access the two charcoal filters located at the ends of the motor. These filters cannot be cleaned and should be replaced approximately every 3 to 4 months depending on your usage.

Question 1

Can the KACL960 and KACL961 filters be used on the Virgola Evolution hood?

Accepted Answer

Yes, you can use either of these two charcoal filters on your Virgola Evolution, depending on your preferences and budget.

KACL960 - Active charcoal filter (plastic structure)

Function: retains air odors in recirculation mode
Lifetime: to be replaced every 3-4 months under normal conditions
Advantage: lower initial price
Disadvantage: non-regenerable, frequent replacement necessary

KACL961 - Charcoal-zeolite filter (metal structure)

Function: identical to KACL960, filters odors in recirculation
Regeneration: every 9 months - insert the filter in a domestic oven at 200°C for about 1 hour, then let it cool completely before reassembling
Total lifetime: to be completely replaced after 18 months of use
Advantage: regenerable, fewer replacements to buy in the long term
Investment: higher initial cost, but cost-effective after about 12 months

Main difference: the KACL960 is cheaper but needs to be replaced every 3-4 months, while the KACL961, although more expensive initially, can be regenerated by baking and used for 18 months before final replacement.

These filters are installed exclusively in recirculation mode (optional mode). Make sure that the recirculation mode is selected on your hood before installing them.

Question 2

My hood's control box is unresponsive, how can I fix it?

Accepted Answer

If your control box is not working or seems disconnected, first perform a reset:

Resetting the control box

Turn off the power to the device via the main switch for about 5 seconds
Turn the device back on
Test the operation of the buttons: ON/OFF, +/-, Light, TIMER

This procedure restores normal operation of the control box in most cases.

If the problem persists

If the box remains inactive after the reset:

Check that the LEDs on the panel do not light up (check speed indicators 1-3 or the flashing LED for speed 4)
Try resetting a second time by leaving the device off longer (10-15 seconds)
Contact the authorized FALMEC technical support service for professional diagnosis or replacement of the box

Warning: Do not attempt to disassemble or repair the box yourself. This could damage the device or void your warranty.

Question 3

How do I replace the LED bulbs in my FALMEC Mare E.Ion hood?

Accepted Answer

Your FALMEC Mare E.Ion hood is equipped with high-efficiency LED spots, specially designed for reduced energy consumption and a long lifespan.

Before you begin:

Completely disconnect the appliance by removing the plug or turning off the main circuit breaker
Wait for the appliance to cool down completely before intervening

Replacement procedure:

The provided manual contains a dedicated section LIGHTING with a detailed diagram that explains step by step how to replace the spot. Refer to this diagram in the lighting section of the manual (visible in the viewer above).

Important: Only use original FALMEC replacement parts for the LED spot replacement. This ensures compatibility, safety, and longevity of your appliance.

Question 4

When the timer light is on, how do I reactivate the fan and lighting?

Accepted Answer

The flashing red light indicates that the 15-minute timer is active. During this cycle, the fan and lighting operate normally and will automatically turn off when the time expires.

If the red light is steady (not flashing), it means that the filter alarm has been triggered after 30 hours of operation. The metal grease filters need to be cleaned or the charcoal filters replaced before the fan and lighting can restart.

To reactivate the hood:

Check that the timer has expired or press one of the speed buttons (1, 2, or 3) on the control panel to reset the system
If the red light persists, clean the metal filters with hot water and detergent (recommended monthly), or replace the charcoal filters if used in recirculation mode (every 3 to 4 months)
After cleaning or replacement, the hood should restart normally

Question 5

How to remove the sliding panel of the hood?

Accepted Answer

The manual for the FALMEC Mimosa hood does not contain detailed instructions for removing the slide (sliding panel). However, here is what you need to know:

For your FALMEC Mimosa model:

The slide is a mechanical control element that controls the speeds (0-3) and the LED lighting
It is generally secured by discreet fastening points at the front or on the sides of the front panel

General disassembly procedure:

Completely turn off the hood and ensure it is not powered
Visually inspect the outline of the slide to locate the fastening points (screws or clips)
Slowly loosen starting from one side to prevent the panel from falling
Gently pull the slide forward once all fastening points are released

If you cannot find the fastening points or have any doubts, contact FALMEC technical support - more detailed assembly/disassembly instructions may be found in the installation documentation provided with your appliance.

Question 6

The remote control of my FALMEC Stella Plus hood is not working

Accepted Answer

Here are the steps to diagnose and resolve the issue:

1. Check the batteries

Ensure that the batteries in the remote control are new and properly inserted in their compartment.

2. Synchronize the remote control

Press 2 seconds on the TIMER button on the control box of the hood (located on the control panel). The indicator light should turn on. Then, within the next 5 seconds, press any button on the remote control to create the association.

3. Reset the code

If simple synchronization does not work, perform a complete reset:

Press simultaneously the LIGHT and TIMER buttons until the screen flashes
Then press DOWN
The confirmation is displayed by 3 brief flashes of the screen

4. Check the distance

Make sure to use the remote control within 5 meters of the hood. Electromagnetic interference (microwave ovens, mobile phones) can reduce this range.

5. Factory reset

As a last resort, hold UP and DOWN simultaneously for more than 5 seconds to restore factory settings.

If after these steps the remote control still does not work, the receiver circuits of the hood may be defective and require technical intervention.

Question 7

How to open the FALMEC MANHATTAN hood to access the filters?

Accepted Answer

To open the FALMEC MANHATTAN hood and access the filters, follow these steps:

Open the front panel - Lift or pull the front panel of the extractor hood.
Operate handle A - Once the panel is open, locate the handle marked "A" and operate it to release the metal filter. This mechanism safely releases the filter.
Remove the metal filter - Gently pull the filter towards you after operating the handle.
Access the charcoal filters - Once the metal filter is removed, you can access the two charcoal filters located at the ends of the motor. Unlike the metal filter, these filters cannot be cleaned but must be replaced only.

Note: The metal filter is removable and washable. You can clean it with hot water and a mild detergent before reinstalling it. Allow it to dry thoroughly before use.

Question 8

How to remove and clean the metal filter of the FALMEC MANHATTAN?

Accepted Answer

Removing the filter: Open the hood panel and operate handle A to release the grease filter. Carefully remove it.

Cleaning the filter: The metal filter should be washed every month in hot water with a little mild detergent. Avoid bending the filter during cleaning. Allow it to dry completely before reinstalling it on the hood. Regular cleaning is important to prevent grease buildup and fire risk.

Maintenance alert: After approximately 30 hours of operation, the red light on the timer button will stay on to indicate that the metal filter needs cleaning. To deactivate this alert, press the timer button for a few seconds until the red light goes off. Then turn the hood off and on again to check that the alert has disappeared.

Charcoal filters: Once the metal filter is removed, you can access the two charcoal filters located at the ends of the motor. These filters cannot be cleaned and should be replaced approximately every 3 to 4 months depending on your usage.

Question 9

What does the red light on the FALMEC MANHATTAN hood mean?

Accepted Answer

The red light indicates that the grease filter metal screens are saturated after approximately 30 hours of operation. It is a maintenance alert reminding you that your filters need to be cleaned.

To turn off the red light, press the timer and clogged filter alarm button (the same button that manages the automatic timer) and hold it down for a few seconds until the red light goes out. Then completely turn off the hood, and restart it to confirm that the alert has disappeared.

Cleaning the metal filters: Once the light is off, proceed to clean your grease filter metal screens. Wash them every month with hot water and a mild detergent, without bending them. Wait until they are completely dry before putting them back in place. You can wash them by hand or in the dishwasher.

Replacing the charcoal filters: The activated charcoal filters cannot be cleaned. They should be replaced every 3 to 4 months on average depending on your usage. To order replacement filters, contact your dealer or refer to the order coupon provided with your hood.

By adhering to this regularity of cleaning and replacing the filters, the red light will only reappear after approximately 30 hours of operation.

Question 10

Why does my FALMEC West hood start at too high a speed?

Accepted Answer

The main cause of your FALMEC West hood starting at too high a speed is the desired speed function. This function allows the hood to automatically restart at the last speed selected before the previous shutdown. If you had used speed 2 or 3 (or the 4th intensive speed if your model has it), the hood will restart at that same speed each time it is turned back on.

To solve this issue, always set your hood to speed 1 (minimum) before turning it off, then turn it off. The next time you turn it on, it will start directly at speed 1. You can then gradually increase the speed if necessary using the + and - buttons on your control panel.

If your hood restarts at speed 4 (intensive mode), check that the + button is not accidentally stuck. The intensive mode is limited to 15 minutes before automatically returning to speed 3. Also, check that this mode was not inadvertently activated before the previous shutdown.

To use your FALMEC West optimally, adopt these habits: use speed 1 to keep the air clean with minimal energy consumption, speed 2 under normal cooking conditions, and speed 3 only in the presence of strong odors or a lot of steam. Remember to turn off your hood by always bringing it back to speed 1 to avoid these unwanted restarts.

If the problem persists despite these adjustments, it is possible that a button is stuck or there is a malfunction in the control panel. In this case, consult an authorized Service Center for a technical diagnosis.

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