Q: Is the width of the HODG5T718EX1 refrigerator 75 cm or 78 cm? What is the difference between width and depth?

Width is the horizontal measurement of the refrigerator viewed from the front - it is the distance from one side to the other when looking directly at the fridge. This is the most important measurement if you need to place the appliance in a limited space. If two sellers indicate 75 cm and 78 cm for the HODG5T718EX1, this may mean: Measured without handles (dimensions of the casing only) = generally 75 cm Measured with handles (total operating footprint) = about 78 cm Handles can add 3 to 5 cm of bulk depending on their design. Check with the seller what type of measurement is indicated (with or without accessories), or contact Hoover customer service directly to confirm the exact dimensions of the HODG5T718EX1 model.

Q: Why is the outer casing of my HOOVER HONCQ2T618EBK refrigerator warm?

This is completely normal. According to the manual for the HONCQ2T618EBK, the sides of the appliance and the door seal warm up during operation - this is expected and healthy behavior. Why? The refrigerator expels heat extracted from the inside to the outside to cool your food. This process generates heat on the surface of the casing. When starting up (first days) If you have just plugged in the appliance, it is even more normal: it takes 8 to 12 hours for the appliance to cool down completely after being turned on. During this time, the compressor works intensively and the outside will be warmer. How to optimize cooling Leave at least 10 cm of clearance above and around the appliance for proper ventilation Do not place the refrigerator against a wall or a heat source Wait at least 2 hours after installation before turning it on After 12 hours of operation, the inside will be cold and the outer surface will be less warm than at startup. This is normal operation.

Question 1

Does the HOOVER HODG5T718EW1 refrigerator have an open door alarm?

Accepted Answer

Yes, the HOOVER HODG5T718EW1 refrigerator is equipped with an open door alarm.

Operation

The alarm triggers if a door remains open for more than 3 minutes
An audible signal alerts you when the time limit is exceeded
You can stop the alarm by pressing any button
If the door remains open, the alarm reactivates automatically after 3 minutes
This system continues until all doors are closed

This alarm is designed to alert you to closure oversights, reduce energy loss, and preserve the integrity of your food.

Question 2

How do I adjust the refrigerator temperature?

Accepted Answer

On the HOOVER HHCR3818EWPL model, the temperature adjustment is done via the A button (refrigerator temperature selector) on the touch control panel.

Procedure:

Press the A button. A beep sounds and the indicator blinks
Continue to press the A button to scroll through the temperatures: 5°C - 3°C - 1°C - 9°C - 7°C
Stop at the desired temperature
The setting is automatically saved after 5 seconds of inactivity

Recommendation: For optimal preservation, the standard temperature of 5°C is ideal for most foods. Wait 12 hours after turning on the appliance before it cools to full efficiency.

Note: If you have locked the panel (button D for 3 seconds), you must unlock it before you can change the temperature.

Question 3

What number or position should the thermostat of the HCA 401 Y be set to for the refrigerator and freezer?

Accepted Answer

According to the manual for the HOOVER HCA 401 Y, it is best to set the thermostat to the middle position.

How to adjust the thermostat

The knob has a numerical scale with the position 0 that completely stops the appliance
Turn the knob clockwise to increase the cooling intensity
Set to the middle position (neither too low nor too high)

Target temperatures

Refrigerator compartment: between +2°C and +8°C
Freezer compartment: -18°C or colder

Adjustments based on your situation

The manual does not provide the exact correspondence between each number and a specific temperature. Ambient conditions (kitchen temperature, frequency of door openings, amount of food) influence the result. If you find that the cooling is insufficient or too intense, adjust by one or two positions and wait 3 to 4 hours before checking again.

Question 4

How to check if the thermostat of the HCA 401 Y is working properly?

Accepted Answer

Testing the thermostat operation

The thermostat of the HCA 401 Y controls the cooling intensity based on its setting. Here’s how to check if it is working properly:

Practical tests

Compressor cycle: The compressor (motor visible at the back) should turn on and off regularly. If it runs continuously without interruption, the thermostat is likely not switching correctly.
Dial adjustment: Turn the thermostat knob clockwise - the cooling should gradually increase. At position 0, the appliance should stop completely. If this variation does not exist, the thermostat is faulty.
Temperature measurement: Place a thermometer in the refrigerator for 10 minutes. The temperature should be between +2°C and +8°C for the refrigerator compartment. If it does not vary or remains extremely high/low, check the following conditions before concluding a failure.

Conditions to check before diagnosis

Before concluding that the thermostat is defective, ensure that:

The thermostat is not set to 0 (off)
The refrigerator door has not been left open for a long time
You have not introduced large quantities of fresh food recently (slows down cooling)
Air circulation is not blocked by food (leave space for ventilation)
The condenser at the back of the appliance is not dirty or blocked against a wall
The frost accumulation does not exceed 4-5 mm

Warning signals

A red alert light turns on when the freezer temperature becomes incorrect. This can occur at first startup, if the door remains open, or after a large influx of fresh food. It turns off once the temperature returns to normal.

Question 5

Why does my HOOVER HCA 401 Y refrigerator freeze food even at a low thermostat setting?

Accepted Answer

If your HCA 401 Y is freezing food despite the thermostat being set to a low position, several factors may be at play.

1. Check the thermostat setting

According to the manual, you should turn the knob clockwise to increase cooling intensity. If it is set too high (close to maximum), the appliance cools too much. Try setting it to a mid position, which is recommended for optimal operation.

The 0 position completely stops the appliance. Gradually move the knob to the left (counterclockwise) to reduce the cold.

2. Food positioning

Do not place your food directly in front of the cold air vent of the refrigerator. The cold air comes out of this area and can freeze food placed too close. Keep the most sensitive foods (dairy products, fruits, vegetables) away from the shelves or air circulation openings.

3. Blocked air circulation

Check that nothing is blocking air circulation inside: arrange your food so that air can pass between the shelves. A total blockage creates extremely cold areas.

4. Frost accumulation

If frost accumulates to more than 4-5 mm thick, it restricts airflow and creates freezing zones. Regularly clean the refrigerated compartment to avoid this issue.

5. Check the compressor operation

Listen to see if the compressor (motor visible at the back) starts and stops regularly. A faulty thermostat can cause it to run continuously, leading to over-freezing.

If the problem persists even with the knob in a low position and the adjustments above, the thermostat may be defective and require technical intervention.

Question 6

Is the width of the HODG5T718EX1 refrigerator 75 cm or 78 cm? What is the difference between width and depth?

Accepted Answer

Width is the horizontal measurement of the refrigerator viewed from the front - it is the distance from one side to the other when looking directly at the fridge. This is the most important measurement if you need to place the appliance in a limited space.

If two sellers indicate 75 cm and 78 cm for the HODG5T718EX1, this may mean:

Measured without handles (dimensions of the casing only) = generally 75 cm
Measured with handles (total operating footprint) = about 78 cm

Handles can add 3 to 5 cm of bulk depending on their design. Check with the seller what type of measurement is indicated (with or without accessories), or contact Hoover customer service directly to confirm the exact dimensions of the HODG5T718EX1 model.

Question 7

Where is the control panel of this HOOVER refrigerator located?

Accepted Answer

The control panel of the HOOVER HODQ4T718EX refrigerator is located on the front of the appliance, accessible when the door is open.

It includes four indicator lights:

Icon A: temperature display indicating the cooling level
Icon B: ECO function (energy saving)
Icon C: Quick Cooling function
Icon D: panel lock function

And four control buttons:

K1 (Temp.Set°C): setting the refrigeration temperature
K2 (3S ECO): activating the energy-saving mode (long press)
K3 (Super Cool): activating quick cooling (short press)
K4 (3s Unlock): locking/unlocking the panel (3 seconds press)

Question 8

Can this HOOVER refrigerator connect to wifi?

Accepted Answer

No, the HOOVER HODQ4T718EX refrigerator does not have wifi connectivity. It is a traditional model without connected features or a mobile app.

This refrigerator only has manual controls via four buttons:

K1 (Temp.Set°C) - Refrigeration temperature setting
K2 (3S ECO) - Activating energy-saving mode
K3 (Super Cool) - Activating fast cooling
K4 (3s Unlock) - Locking/unlocking the panel

It also has an open door alarm and remembers settings in case of a power outage, but no integration with a network or app is available.

Question 9

Why is the outer casing of my HOOVER HONCQ2T618EBK refrigerator warm?

Accepted Answer

This is completely normal. According to the manual for the HONCQ2T618EBK, the sides of the appliance and the door seal warm up during operation - this is expected and healthy behavior.

Why? The refrigerator expels heat extracted from the inside to the outside to cool your food. This process generates heat on the surface of the casing.

When starting up (first days)

If you have just plugged in the appliance, it is even more normal: it takes 8 to 12 hours for the appliance to cool down completely after being turned on. During this time, the compressor works intensively and the outside will be warmer.

How to optimize cooling

Leave at least 10 cm of clearance above and around the appliance for proper ventilation
Do not place the refrigerator against a wall or a heat source
Wait at least 2 hours after installation before turning it on

After 12 hours of operation, the inside will be cold and the outer surface will be less warm than at startup. This is normal operation.

Question 10

Why is my HOOVER HONCQ2T618EBK refrigerator not cooling enough?

Accepted Answer

If your HOOVER HONCQ2T618EBK refrigerator-freezer is abnormally warm, first check the initial cooling time. Normally, it takes 8 to 12 hours for the appliance to cool down completely after being turned on. Wait at least 2 hours after installation before plugging it in.

Check the temperature settings

Press the K2 button to check the temperature setting. The refrigerator should be set to 4°C (default factory setting). Possible temperatures are 2°C, 4°C, 6°C, or 8°C. The freezer adjusts automatically based on the refrigerator setting and should display a temperature between -22°C and -16°C.

Check the most common causes

The door does not close properly
Frequent or prolonged door openings
Ambient temperature too high (the appliance works best between 10-38°C)
Blocked ventilation (check that no objects obstruct the ventilation grilles)
Dirty or damaged door seals

It is normal for the appliance to run longer if it needs to cool a large amount of food at once. Refer to the complete troubleshooting section of your manual for other solutions.

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