Q: Can the drainage hose of the PAC 10 air conditioner be replaced or extended?

No, you cannot replace or extend the drainage hose. De'Longhi requires the exclusive use of the original air drainage hose (reference 19) provided with your PINGUINO PAC 10 air conditioner. Here’s why: Mandatory compliance: The manual states that "The air conditioner must be used exclusively with the air drainage hose 19 provided with this device." Loss of warranty: The manufacturer disclaims any responsibility for non-compliant modifications. Performance risk: A hose with a different diameter would compromise cooling efficiency. If the standard hose is too small for your installation: First, check that the hose is not bent or crushed (which may obstruct airflow) Use the window adapter 20 to fit the passage in an open window or wall bracket Position the hose correctly according to the three fastening steps: secure the hose to the designated housing (4) on the back, apply the window adapter, then pass it through the window If this is still not enough, contact De'Longhi to find out about available official accessories

Q: Should I completely empty the condensation tank or leave some water in it?

You must completely empty the recovery tank when the "full tank" indicator lights up. There is no optimization function related to the water - the tank simply contains condensation water extracted from your home, which must be regularly disposed of. Procedure: Turn off the air conditioner when the indicator lights up Completely empty the removable tank located at the back of the unit Properly reposition the tank after emptying so that the fill indicator resets Alternative for high humidity: If you need to empty the tank very frequently, you can install the continuous drainage provided: remove the cap from the reservoir and attach the supplied rubber hose to direct the water directly to a drain or bucket. This eliminates repeated manual emptying.

Q: Do I need to add water to the PINGUINO PAC 10 portable air conditioner?

No, it is not necessary to add water to the PINGUINO PAC 10 portable air conditioner before use. This device operates by automatically recycling condensation: the hot air passing through the cooling coil naturally produces water as it cools down. Management of Condensed Water The collected water accumulates in a removable tank at the back of the unit. You have two options: Manual Drainage: When the "full tank" indicator lights up, turn off the unit and manually empty the tank located at the back. Continuous Drainage: Remove the cap from the tank, attach the provided rubber hose to the outlet, and direct the hose to a drain or bucket for automatic drainage during operation. Also, remember to clean the filter every week with a vacuum or warm water to maintain optimal performance of your air conditioner.

Question 1

Can the drainage hose of the PAC 10 air conditioner be replaced or extended?

Accepted Answer

No, you cannot replace or extend the drainage hose. De'Longhi requires the exclusive use of the original air drainage hose (reference 19) provided with your PINGUINO PAC 10 air conditioner.

Here’s why:

Mandatory compliance: The manual states that "The air conditioner must be used exclusively with the air drainage hose 19 provided with this device."
Loss of warranty: The manufacturer disclaims any responsibility for non-compliant modifications.
Performance risk: A hose with a different diameter would compromise cooling efficiency.

If the standard hose is too small for your installation:

First, check that the hose is not bent or crushed (which may obstruct airflow)
Use the window adapter 20 to fit the passage in an open window or wall bracket
Position the hose correctly according to the three fastening steps: secure the hose to the designated housing (4) on the back, apply the window adapter, then pass it through the window
If this is still not enough, contact De'Longhi to find out about available official accessories

Question 2

At what height should the drainage hole for the condensation pipe of the PAC 10 be drilled?

Accepted Answer

According to the manual for the PINGUINO PAC 10 portable air conditioner, the height of the drainage hole must comply with the measurements and dimensions indicated in figures H and I of the manual. Unfortunately, the exact values in centimeters are not detailed in the document, but here is what you need to know:

17 cm from the ground is probably insufficient. For a portable air conditioner, the condensation pipe generally needs to be at a sufficient height to allow water to flow out by gravity without the risk of backflow.
The manual emphasizes the importance of adhering to the heights prescribed in figures H and I to avoid malfunctions and water backflow.
For semi-permanent installation with a wall hole, you must use the mounting bracket (accessory 18) and install the hole according to its specified dimensions.

Tip: Refer to figures H and I in the PDF manual (available on this page) to read the exact measurements. If the dimensions in the diagram are not legible, you can contact De'Longhi customer service with the reference PAC 10 to obtain the precise recommended heights.

Question 3

How to order spare parts for the DELONGHI PINGUINO PAC 10 portable air conditioner?

Accepted Answer

Spare parts for the DELONGHI PINGUINO PAC 10: where to order them

For a portable air conditioner, the most commonly requested parts are the air exhaust hose (part 19), the window adapter (part 20), the suction cups (part 21), and the antibacterial filter. Here are the options to obtain them:

Authorized De'Longhi Service Centers (Recommended)

The PAC 10 manual strongly recommends using only original replacement parts and having repairs done exclusively by authorized centers to maintain your warranty (1 year parts and labor).

De'Longhi Canada Phone: 1-888-335-66-44
Official website: www.delonghi.it

Specialized Retailers

French websites like Spareka or Eurosav offer spare parts for De'Longhi appliances, including portable air conditioners. You can search by reference PAC 10 or PINGUINO PAC 10.

Important: Caution with the exhaust hose

The manual specifies that the air conditioner must be used exclusively with the provided exhaust hose (part 19). No arbitrary modifications or replacements are allowed. If you plan to extend it, consult an authorized center first.

Do you need a specific part? Feel free to specify, and we can provide more details about that specific part.

Question 4

Should I completely empty the condensation tank or leave some water in it?

Accepted Answer

You must completely empty the recovery tank when the "full tank" indicator lights up. There is no optimization function related to the water - the tank simply contains condensation water extracted from your home, which must be regularly disposed of.

Procedure:

Turn off the air conditioner when the indicator lights up
Completely empty the removable tank located at the back of the unit
Properly reposition the tank after emptying so that the fill indicator resets

Alternative for high humidity:

If you need to empty the tank very frequently, you can install the continuous drainage provided: remove the cap from the reservoir and attach the supplied rubber hose to direct the water directly to a drain or bucket. This eliminates repeated manual emptying.

Question 5

Where is the condensation tank located on the PINGUINO PAC 10 air conditioner?

Accepted Answer

The condensation tank (water reservoir) is located at the back of the unit.

When the "full tank" indicator lights up on the air conditioner, you should:

Turn off the unit and unplug it from the electrical outlet
Remove the removable tank located at the back
Completely empty the accumulated water
Reposition the tank correctly until it clicks into place

Tip to avoid repeated emptying: you can use the continuous drainage system by removing the cap from the drainage hose at the back and attaching the provided rubber hose. Simply direct the end of the hose towards a drain or a bucket. The system has a safety float that automatically stops the unit if the tank becomes full, protecting your air conditioner from overflow.

Question 6

Do I need to add water to the PINGUINO PAC 10 portable air conditioner?

Accepted Answer

No, it is not necessary to add water to the PINGUINO PAC 10 portable air conditioner before use. This device operates by automatically recycling condensation: the hot air passing through the cooling coil naturally produces water as it cools down.

Management of Condensed Water

The collected water accumulates in a removable tank at the back of the unit. You have two options:

Manual Drainage: When the "full tank" indicator lights up, turn off the unit and manually empty the tank located at the back.
Continuous Drainage: Remove the cap from the tank, attach the provided rubber hose to the outlet, and direct the hose to a drain or bucket for automatic drainage during operation.

Also, remember to clean the filter every week with a vacuum or warm water to maintain optimal performance of your air conditioner.

User manual DELONGHI Portable air conditioner : user manuals and guides in PDF

Models DELONGHI Portable air conditioner most viewed

Other categories DELONGHI

Recent questions about Portable air conditioner DELONGHI