Why are the ice cubes and food not freezing properly in my freezer?

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If your ice cubes and food remain soft despite a displayed temperature of -18°C, here are the essential checks for your Bauknecht GKN ECO 18 A+++ XL:

1. Installation and ventilation

The manual states that the appliance must have at least 50 mm of space between the back and the wall. The condenser located at the back must breathe properly. Poor clearance significantly reduces cooling efficiency. Also, check that the appliance is spaced away from other heat sources.

2. Ambient temperature

Your freezer is designed to operate within an ambient temperature range of SN-T, which is between 10 and 43°C. If your kitchen is too cold or too hot, it may affect its proper functioning. Ensure that your environment respects this range.

3. Condenser maintenance

The condenser accumulates dust over time and reduces its efficiency. Regularly vacuum the grille at the back of the appliance (first unplug the appliance). This is one of the most common causes of insufficient cooling.

4. Door closure

Check that the door closes properly and that the seal is not damaged. If you find that it does not close well, warm air is constantly escaping.

5. Capacity and overload

Do not overload the ice maker (do not exceed 2/3 of capacity). Excessive filling can reduce freezing quality. Additionally, wrap food before freezing to avoid dehydration and ensure better freezing.

If after these checks the problem persists, contact Bauknecht customer service, as this may indicate a fault with the compressor or refrigeration circuit.

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