Q: What are the types of audio connectors on the HIGH ONE HI3224HD-VE television?

The HIGH ONE HI3224HD-VE television has three types of audio connectors : SPDIF Output (digital coaxial) - Side connector for high-quality digital audio output, compatible with modern amplifiers and audio systems Headphone Jack - Side connector allowing you to plug in headphones or an external amplifier. Important: you can switch between headphone mode and line mode (for amplifiers) as needed Composite AV Audio Output - Integrated into the composite RCA connector, with left and right channels The audio power of this model is 2 x 6W (RMS, 10% THD) with a NICAM compatible stereo system. Before connecting headphones or an amplifier to the headphone jack, check the output mode (headphone or line) to avoid damaging your hearing or your devices.

Q: How to disable the sleep timer on a HIGH ONE HI2422HD-MM television?

To disable the sleep timer on your HIGH ONE HI2422HD-MM television, follow these steps: Step 1: Press the MENU button on the remote control to display the main menu. Step 2: Use the LEFT/RIGHT arrows on the remote control to select Feature in the main menu, then press OK to access it. Step 3: Use the UP/DOWN arrows to select Sleep Timer in the features menu. Step 4: Press the RIGHT arrow to access the sleep timer options. You will see the following choices: Off, 10 min, 20 min, 30 min, 60 min, 90 min, 120 min, 180 min, 240 min. Step 5: Select Off using the navigation arrows, then press OK to confirm. Your television will no longer turn off automatically according to a programmed timer.

Question 1

What are the types of audio connectors on the HIGH ONE HI3224HD-VE television?

Accepted Answer

The HIGH ONE HI3224HD-VE television has three types of audio connectors:

SPDIF Output (digital coaxial) - Side connector for high-quality digital audio output, compatible with modern amplifiers and audio systems
Headphone Jack - Side connector allowing you to plug in headphones or an external amplifier. Important: you can switch between headphone mode and line mode (for amplifiers) as needed
Composite AV Audio Output - Integrated into the composite RCA connector, with left and right channels

The audio power of this model is 2 x 6W (RMS, 10% THD) with a NICAM compatible stereo system. Before connecting headphones or an amplifier to the headphone jack, check the output mode (headphone or line) to avoid damaging your hearing or your devices.

Question 2

How to program channels on the HIGH ONE HI2422HD-MM television?

Accepted Answer

To program channels on the HIGH ONE HI2422HD-MM television, several methods are available depending on your needs and type of reception.

During the first power-on, the television will guide you through an automatic setup. You will first need to choose the menu language, then select your country/region (for France, you must enter the access code 1111). Next, indicate your type of antenna: Terrestrial antenna (Air) or Cable. Finally, start the automatic search by selecting the All option (all channels), ATV (analog channels only), or TNT (digital terrestrial channels). The television will automatically detect and store all available channels corresponding to your selection.

Subsequent automatic search: Access the main menu by pressing MENU, select Channel using the left/right arrows, then press OK. Choose Automatic Search and select the desired search type again (All, ATV, or TNT). This function will reindex all available channels.

Manual search: If you prefer to add channels individually, use the Manual TNT Search or Manual ATV Search options from the Channel menu. This approach allows you to configure each channel manually and precisely.

Channel organization: Once your channels are programmed, use the Channel menu to access management functions. You can change the order of channels via Modify Channels, manage your favorites via Favorites List, and activate the LCN function to sort and group your programs logically according to your region's standards.

Quick channel selection: Once programmed, use the numeric keys on the remote control to directly select a channel by its number, or press CH+ and CH- to navigate between successive channels. The FAV button gives you access to your list of favorite channels.

Question 3

What is the reference for the remote control of the HIGH ONE HI3224HD-VE television?

Accepted Answer

The manual for the HIGH ONE HI3224HD-VE television does not mention a specific reference or model number for the provided remote control.

To identify the remote control:

Check the back of the remote control, where a serial number or code may be inscribed.
If no reference is visible, contact the distributor ELECTRO DEPOT providing the serial number of your television. They will be able to help you obtain the exact reference for the compatible remote control.

Question 4

How to disable the sleep timer on a HIGH ONE HI2422HD-MM television?

Accepted Answer

To disable the sleep timer on your HIGH ONE HI2422HD-MM television, follow these steps:

Step 1: Press the MENU button on the remote control to display the main menu.

Step 2: Use the LEFT/RIGHT arrows on the remote control to select Feature in the main menu, then press OK to access it.

Step 3: Use the UP/DOWN arrows to select Sleep Timer in the features menu.

Step 4: Press the RIGHT arrow to access the sleep timer options. You will see the following choices: Off, 10 min, 20 min, 30 min, 60 min, 90 min, 120 min, 180 min, 240 min.

Step 5: Select Off using the navigation arrows, then press OK to confirm. Your television will no longer turn off automatically according to a programmed timer.

Question 5

Where is the power button on the HIGH ONE HI3223HD-EL television?

Accepted Answer

On the HIGH ONE HI3223HD-EL television, the main control for power is via a joystick (multidirectional button) located underneath the television, next to the infrared sensor. This is the navigation control that replaces the traditional buttons.

To turn on the television, press this joystick. The indicator light will turn green when the TV is on. If the television is in standby mode (red light), a simple press on the joystick is enough to activate it.

You can also use the provided remote control which has a dedicated POWER button. This button allows you to turn the TV on, off, or put it in standby mode.

To turn off the television, you can press the joystick again or use the POWER button on the remote control to put it in standby.

Question 6

How to assemble the feet of the HIGH ONE HI3223HD-EL television?

Accepted Answer

To assemble the feet of your HIGH ONE model HI3223HD-EL television, follow these simple steps:

1. Preparation

Make sure you have the support feet and screws provided with the TV.
Get a suitable screwdriver.

2. Positioning the television

Place the TV on a flat, soft surface, screen down, to avoid any damage.

3. Aligning the feet

Locate the designated spots for the feet at the bottom of the television.
Position each foot by aligning the fixing holes with those of the TV.

4. Securing the feet

Insert the screws into the corresponding holes.
Tighten the screws with the screwdriver without excessive force to avoid damaging the plastic.

5. Final check

Carefully turn the television upright.
Check that the feet are securely attached and that the TV is stable.

By following these steps, you will ensure a secure and stable assembly of your HIGH ONE HI3223HD-EL television.

Question 7

What video formats are compatible with the HIGH ONE HI3223HD-EL TV?

Accepted Answer

The HIGH ONE HI3223HD-EL TV supports the following video formats via USB port: AVI, MP4, MPEG4, TS, TRP, MPG, MPEG, MKV, MOV, DAT, VOB, RM, and RMVB.

These formats cover the vast majority of video files you will commonly encounter. MP4 and MKV formats are particularly recommended for better compatibility and optimal quality, as they support the most common codecs used as standard for digital videos.

To play your videos on your TV, simply plug a USB stick or external hard drive containing your files into one of the USB ports on your television. Then access the Media Player menu, navigate through your folders, and select the video file to play.

In addition to videos, your HI3223HD-EL television can also play music in MP3, WMV, MP4, AAC, or M4A formats, as well as photos in JPG, JPEG, BMP, or PNG. This makes it a versatile device for all types of your multimedia content.

Make sure that your video files use one of the formats mentioned above to ensure problem-free playback. If a file does not display, check that it does not use an unsupported format (for example, H.265/HEVC, WebM, or other less common codecs).

Question 8

How do I initialize my HIGH ONE HI3224HD-VE television when the code confirmation does not work?

Accepted Answer

If you are having trouble initializing your HIGH ONE model HI3224HD-VE television because the code confirmation does not work, here are some steps to follow to resolve this issue:

1. Check the default code

Often, televisions require a PIN code to confirm certain operations such as resetting. Common default codes are 0000 or 1234. Try these codes if you have not customized yours.

2. Power reset

Unplug the television from the power outlet for about 10 to 15 seconds.
Plug it back in and turn it on.
Try entering the code for confirmation again.

3. Using the remote control

Make sure the batteries in the remote control are in good condition and that you are pressing the buttons correctly. Sometimes, a long press or a combination of buttons may be necessary to validate the code.

4. Reset via the menu

If you can access the settings menu:

Go to Settings or Setup.
Look for Reset or Restore factory settings.
Enter the requested PIN code to confirm.

5. If it fails

If the code confirmation still does not work:

Check that you are using the correct PIN code.
Try resetting the television without going through the menu, if a specific button combination exists (check forums or HIGH ONE support).
Contact HIGH ONE customer service for a specific code or technical assistance.

These steps should help you initialize your television even if the code confirmation is problematic.

Question 9

Why does my HIGH ONE HI3224HD-VE television automatically go into standby mode and how can I resolve this issue?

Accepted Answer

Your HIGH ONE HI3224HD-VE television has several automatic standby features to reduce energy consumption. The automatic switch to standby can have several causes: the television switches to standby after 3 minutes without an input signal (antenna, cable, or unconnected HDMI source), or after a period of inactivity set in your automatic power-off settings.

Check and disable automatic power-off: Press the Menu button on your remote control. Go to Timers, then access Automatic power-off of the television. This setting defines the time after which the television goes into standby when not in use. Set this option to Disabled to eliminate this automatic standby, or increase the time if you prefer a longer duration before standby.

Disable the sleep timer: Still in the Timers menu, check that the Sleep Timer is not active. If this timer is enabled, it will cause the television to turn off after a defined period. Disable it if you do not need this scheduled shut-off function.

Check the input signal reception: The television automatically goes into standby after 3 minutes without a detected input signal. Ensure that your source (antenna, cable, satellite, or HDMI connection) is functioning properly and that all cables are securely connected. If you are using an HDMI source, check that the connected device (set-top box, DVD player, console, etc.) is not in standby mode itself.

Control the Standby Search: Go to the Installation or System Settings menu, and check that the Standby Search option is not unexpectedly enabled. When this function is active, the television may go into standby to search for new channels or update its channel list.

Update the firmware: Access the System Settings menu and select Software Update to check for the availability of a firmware update. An updated firmware may fix any bugs responsible for unexpected standby.

Reset to factory settings: If the problem persists despite all these adjustments, perform a complete reset of the television to factory settings via the System Settings menu. Warning: this action will erase all your custom settings and saved channels. Use this option as a last resort.

Question 10

How to reset the HIGH ONE HD TV model HI2416HD-EL to factory settings?

Accepted Answer

To reset your HIGH ONE HI2416HD-EL television to factory settings, follow the steps below:

Turn on your TV by pressing the power button.
Access the main menu by pressing the Menu or Settings button on your remote control.
Use the directional arrows to navigate through the options until you find Settings or Preferences.
Look for the reset option, often named Reset, Reset to factory settings or Factory Reset.
Select this option and confirm your choice when the TV prompts you to validate the reset.
Wait while the TV restarts and restores its original settings. This process may take a few minutes.

After the reset, you may need to reconfigure some preferences such as language, network connection, or channel settings.

User manual HIGH ONE TV : user manuals and guides in PDF

Models HIGH ONE TV most viewed

Other categories HIGH ONE

Recent questions about TV HIGH ONE