Question 1

The cleaner does not restart after stopping

Accepted Answer

If your STIHL RE 118 pressure washer does not restart after stopping, here are the checks to perform:

Safety button - Check that the safety button (2) is pushed down to unlock the lever (1).
Device switch - Ensure that the switch is in position I (on).
Power supply - Check that the electrical plug is properly connected and that the network voltage is correct. Check the integrity of the cable.
Water tap - Open the water tap completely before restarting the device. The device does not start without water.
High-pressure hose - Ensure that the hose is fully unwound.
Cooling - If the device has stopped automatically, wait a few minutes before restarting (thermal safety).

If after these checks the cleaner still does not restart, consult an authorized STIHL dealer for a thorough diagnosis.

Question 2

What should I do if the start button on my STIHL RE 128 Plus pressure washer is broken?

Accepted Answer

The start button (switch) of your STIHL RE 128 Plus is a critical component for your safety and the operation of the device. If this button is damaged or broken, you should not attempt to force the start or bypass the safety system, as this could create a serious accident risk.

Immediate steps to take: Stop using the device immediately. Unplug the power cord from the electrical outlet. Do not attempt to repair the button yourself or improvise a solution, as the switch serves an essential safety function by allowing the device to be set to position 0 (off).

According to the manufacturer's instructions, only the repairs described in the User Manual can be performed by the user. For a safety component like the start button, you must contact a STIHL authorized dealer or service. These specialized retailers have the original STIHL spare parts and the technical information required to carry out the repair while adhering to the product's safety standards.

The authorized STIHL service can:

Provide the exact replacement start button for the RE 128 Plus model
Ensure that only high-quality original STIHL spare parts are used
Check the proper functioning of the mechanism after the repair
Confirm that the device is completely safe to operate before reuse

STIHL exclusively recommends the use of original STIHL spare parts, which are suited to your device. These parts can be identified by their STIHL part number and ensure compatibility and safety. Do not use your pressure washer until the button has been repaired by an authorized professional: this could compromise your safety and that of your equipment.

Locate your authorized STIHL dealer by visiting the official STIHL website or by contacting STIHL support in your area. Repair costs will depend on the extent of the damage and the service provider's rates, but this intervention ensures that your device will operate safely.

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