DUALSTREAM BOX - Satellite decoder METRONIC - Free user manual and instructions
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| Product type | Satellite decoder |
| Brand | METRONIC |
| Model | DUALSTREAM BOX |
| Dimensions (L x W x H) | 200 x 150 x 40 mm |
| Weight | 0.5 kg |
| Power supply | 220-240 V AC, 50/60 Hz, power adapter 5 V DC |
| Power consumption | 15 W (max) |
| Satellite input | F connector (female), DiSEqC 1.0/1.2, 950-2150 MHz |
| Video output | HDMI (1080p), SCART (PAL) |
| Audio output | HDMI audio, optical digital audio (S/PDIF), analog RCA audio |
| Display resolution | 720p, 1080i, 1080p |
| Supported video formats | MPEG-2, MPEG-4, H.264, AVCHD |
| Supported audio formats | MPEG-1/2 Layer 1/2/3, AAC, AC3 (Dolby Digital) |
| Main functions | Satellite channel reception, electronic program guide (EPG), USB recording scheduling, standby, parental control, software update via satellite or USB |
| USB ports | 1 x USB 2.0 (front), compatible with USB flash drives and external hard drives (FAT32/NTFS) |
| User interface | Infrared remote control (included), multilingual OSD menus (French included) |
| Maintenance and cleaning | Disconnect the device before cleaning; use a soft, dry cloth; do not use abrasive products or solvents |
| Safety | Do not expose to moisture or rain; do not obstruct ventilation slots; use only the supplied power adapter |
| Spare parts and repairability | Power adapter and remote control available as spare parts; repair by authorized center |
| General information | Operating temperature: 0°C to 40°C; relative humidity: 20% to 80% non-condensing |
Frequently Asked Questions - DUALSTREAM BOX METRONIC
How to install my METRONIC DUALSTREAM BOX satellite decoder?
Connect the satellite cable to the F input (SAT IN), connect the decoder to your TV via HDMI or SCART, then plug in the power adapter. Turn on the decoder and follow the installation wizard to scan for channels.
What to do if the decoder finds no channels?
Check that the satellite cable is properly connected and the dish is aimed at the desired satellite. Ensure the DiSEqC settings are correct in the installation menu. Restart an automatic channel search.
How to update the decoder software?
Go to 'Installation' > 'Software Update'. Select satellite (OTA) update or via USB if you downloaded the firmware from the METRONIC website. Follow on-screen instructions. Do not turn off power during update.
How to record a program on a USB stick?
Plug a USB flash drive or external hard drive formatted in FAT32 or NTFS into the front USB port. Press the 'Record' button on the remote to start live recording. To schedule a recording, use the EPG guide and select 'Record'.
Why does the picture skip or freeze?
This may be due to a weak satellite signal. Check signal quality in 'Installation' > 'Signal Quality'. Realign the dish if necessary. Avoid poor quality or overly long cables.
How to use parental control?
Go to 'Settings' > 'Parental Control'. Enable it and set a PIN code (default 0000). You can then lock channels or programs according to their rating.
The decoder does not turn on, what to do?
Check that the power adapter is properly connected and the outlet works. Try another power cable if possible. If the problem persists, contact customer service.
How to reset the decoder to factory settings?
Go to 'Installation' > 'Default Settings' or 'Factory Reset'. Confirm with the PIN if prompted. All channels and settings will be erased.
Can I use the decoder with any satellite dish?
Yes, the decoder is compatible with dishes equipped with a universal LNB (9750/10600 MHz) and supports DiSEqC 1.0/1.2 for multiple satellites. Ensure the dish is properly fixed and aligned.
How to clean the decoder?
Disconnect the device. Use a soft, dry cloth to wipe the exterior surface. Never use liquid products, aerosols, or abrasive cloths. Avoid cleaning the ventilation slots.
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