RAC-WK1511ESCWU - Air conditioner TOSHIBA - Free user manual and instructions
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| Product Type | Split Air Conditioner |
| Brand | Toshiba |
| Model | RAC-WK1511ESCWU |
| Cooling Capacity | 18000 BTU (5.3 kW) |
| Heating Capacity | Not specified (Cooling only) |
| Power Supply | 220-240V, 50Hz, 1 Phase |
| Power Input (Cooling) | 1850 W |
| Indoor Unit Dimensions (WxHxD) | 800 x 290 x 200 mm |
| Outdoor Unit Dimensions (WxHxD) | 800 x 550 x 300 mm |
| Indoor Unit Weight | 11 kg |
| Outdoor Unit Weight | 32 kg |
| Refrigerant Type | R32 |
| Energy Efficiency Ratio (EER) | 3.5 (Estimate) |
| Operating Modes | Cool, Dry, Fan, Auto |
| Fan Speeds | 3 speeds (Low, Medium, High) |
| Key Features | Sleep mode, Timer, Auto restart, Self-cleaning function |
| Filter Type | Washable antibacterial filter |
| Maintenance | Clean filters every 2 weeks; annual professional service recommended |
| Safety Features | Overload protection, Surge protection, Auto shut-off |
| Noise Level (Indoor) | 26-40 dB(A) |
| Noise Level (Outdoor) | 52 dB(A) |
| Spare Parts Available | Remote control, filter, fan motor, PCB (contact Toshiba) |
| Warranty | 5 years (compressor), 1 year (parts) |
| Repairability Index | 7.5/10 (Estimated) |
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USER MANUAL RAC-WK1511ESCWU TOSHIBA
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White Toshiba portable air conditioner unit with ventilation grilles and control panel (no visible text or symbols)Safety Precautions
Operating Instructions
Installation Instructions
Care and Cleaning
Troubleshooting Tips
Remote Control and App Instructions
USER MANUAL
Window Type
Room Air Conditioner
RAC-WK1513ESCWRU
Warning notices: Before using this product, please read this manual carefully and keep it for future reference.
The design and specifications are subject to change without prior notice for product improvement. Consult with your dealer or the manufacturer for details.
Owner's Manual
Safety Precautions 3
Operating Instructions 8
Installation Instructions 12
Care and Cleaning 21
Troubleshooting Tips 22
Remote Control and App Instructions 24
Read This Manual
Inside you'll find many helpful hints on how to use and maintain your air conditioner properly. Just a little preventive care on your part can save you a great deal of time and money over the life of your air conditioner. You'll find many answers to common problems in the troubleshooting tips - you should be able to fix most of them quickly before calling service. These instructions may not cover every possible condition of use, so common sense and attention to safety is required when installing, operating and maintaining this product.

CAUTION
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- For support, please call the Service Center at 1-855-204-5313.
- Children should be supervised to ensure that they do not play with the air conditioner.
- The appliance shall be installed in accordance with national wiring regulations.
- Do not operate your air conditioner in a humid room such as a bathroom or laundry room.
SAFETY PRECAUTIONS
To prevent injury to the user or other people and property damage, the instructions shown here must be followed. Incorrect operation due to ignoring of instructions may cause harm or damage. The level of risk is shown by the following indications.
WARNING
This symbol indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION
This symbol indicates a hazardous situation, which, if not avoided, could result in minor or moderate injury.
NOTICE
This symbol addresses practices not related to physical injury.

WARNING
- Be sure the air conditioner has been securely and correctly installed according to the installation instructions in this manual. Save this manual for possible future use in removing or installing this unit.
- Plug in power cord plug properly. Otherwise, it may cause electric shock or fire due to excess heat generation.
- Do not modify power cord length or share the outlet with other appliances as it may cause electric shock or fi re due to overheating.
• Always ensure effective grounding. Incorrect grounding may cause electric shock. - Unplug the unit if you notice unusual sounds or smells or smoke coming from it. A damaged product may cause fire and electric shock.
- Ventilate room before operating the air conditioner if there is a gas leakage from another appliance.
- Do not operate or stop the unit by inserting or pulling out the power cord plug.
- Do not operate with wet hands or in very humid environments. It may cause electric shock.
- Do not allow water to come into contact with any electric parts. It may cause failure or electric shock.
- Do not use the socket if it is loose or damaged. It may cause fire and electric shock.
- Do not use or keep the power cord close to heating appliances. It may cause fire and electric shock.
- Do not use any devices or materials for installation that are not recommended in this manual.
- Do not disassemble or modify unit. It may cause failure and electric shock.

WARNING
- Do not damage or use an alternate power cord.
It may cause fire and electric shock.
If the power cord is damaged, it must be replaced by the manufacturer or an authorized service center or a similarly qualified person in order to avoid a hazard. - Do not direct airflow straight into persons to avoid possible health hazard.
- Do not open the unit during operation.
It may cause electric shock. - Do not use the power cord near flammable gas or combustibles, such as gasoline, benzene, thinner, etc.
It may cause an explosion or fire. - Do not let children hang on the air conditioner or bracket.
A serious injury may occur. - Avoid fire hazard or electric shock. Do not use an extension cord or an adaptor plug. Do not remove any prongs from the power cord.
- Be sure the air conditioner is properly grounded. To minimize shock and fire hazards, proper grounding is important. The power cord is equipped with a three-prong grounding plug for protection against shock hazards.
- Your air conditioner must be used in a properly grounded wall receptacle. If the wall receptacle you intend to use is not adequately grounded or protected by a time delay fuse or circuit breaker, have a qualified electrician install the proper receptacle. Ensure the receptacle is accessible after the unit installation.
- Be sure the electrical service is adequate for the model you have chosen. This information can be found on the serial plate, which is located on the side of the cabinet and behind the grille.
- Do not drink the drain water. It may contain mold and bacteria that can lead to death if ingested.

CAUTION
- When the air filter is to be removed, do not touch the metal parts of the unit. It may cause injury.
- When the unit needs cleaning, switch off, and turn off the circuit breaker. Do not clean unit when power is on as it may cause fire, electric shock or injury.
- Do not place obstacles around air inlets or inside of air outlet. It may cause failure or accident.
- Clean with a soft cloth only. Do not use strong detergents that contain wax or thinners as it may damage the product.
- Use caution when unpacking and installing. Sharp edges could cause injury.
- Do not clean the air conditioner with water. Water may enter the unit and degrade the insulation which could lead to electric shock.

CAUTION
- Do not put a pet or house plant where it will be exposed to direct air flow. This could injure the pet or harm the plant.
- Hold the plug by the head of the power plug when taking it out. Otherwise, it may cause electric shock and damage.
- Ensure that the installation is properly secured to prevent the product from potentially falling.
- Do not place heavy objects on the power cord and ensure that the cord is not compressed. Otherwise, there is danger of fire or electric shock.
- If water is spilled on the unit, turn off the unit and switch off the circuit breaker. Isolate supply by taking the power-plug out and contact a qualified service technician.
- Do not use near gas stove or other gas burning appliances, as air flow may affect gas combustion.
- Do not use for any purpose other than room comfort. Do not use this air conditioner to preserve precision devices, food, pets, plants, and art objects. It may cause deterioration.
- Turn off the main power switch if the unit is not to be used for an extended time.
- Always insert the fi Iters securely. Clean fi Iter once every two weeks. Operation without fi Iters may cause failure.
EXPLANATION OF SYMBOLS DISPLAYED ON THE UNIT
![]() | WARNING | This symbol shows that this appliance used a fl ammable refrigerant. If the refrigerant is leaked and exposed to an external ignition source, there is a risk of fi re. |
![]() | CAUTION | This symbol shows that the operation manual should be read carefully. |
![]() | CAUTION | This symbol shows that a service personnel should be handling this equipment with reference to the installation manual. |
![]() | CAUTION | This symbol shows that information is available such as the operating manual or installation manual. |

WARNING
- Do not try to accelerate the defrosting process or methods of cleaning that are not recommended by the manufacturer.
- The appliance shall be stored in a room without a continuously operating ignition source (for example, open flames or an operating gas appliance) or an ignition source (for example, an operating electric heater) close to the appliance. The appliance shall also be stored in a room without ignition sources.
- Do not pierce or burn.
- Be aware that the refrigerants may not contain an odor.
- Keep ventilation openings clear of obstruction.
- Unit is only to be serviced by a Toshiba authorized servicer, please call Customer Service at 1-855-204-5313 for support.
- Flammable refrigerant R32 is used within air conditioner. Please follow the instructions carefully to handle, install, clean, and service the air conditioner to avoid damage or hazard. Do not dispose of air conditioner in regular trash. Contact qualified agency for proper disposal.
- No open fire or devices that generate spark/arcing shall be around the air conditioner to avoid causing ignition of the flammable refrigerant used. Please follow the instructions carefully to store or maintain the air conditioner to prevent mechanical damage from occurring.
Operation of Current Device

The power supply cord contains a current measuring device that detects damage to the power cord. Test your power supply cord as follows:
- Plug in the air conditioner.
- The power supply cord will have TWO buttons on the plug head. Press the TEST button. You will notice a click as the RESET button pops out.
- Press the RESET Button. You will notice a click as the button engages.
- The power supply cord is now supplying electricity to the unit. (On some products this is also indicated by a light on the plug head.)

NOTICE
The power supply cord with this air conditioner contains a current detection device designed to reduce the risk of fi re.
In the event that the power supply cord is damaged, it can not be repaired. It must be replaced with a cord from the manufacturer.
NOTICE
- Do not use this device to turn the unit on or off.
• Always make sure the RESET button is pushed in for correct operation. - The power supply cord must be replaced if it fails to reset when either the TEST button is pushed, or it can not be reset. Please contact Customer Service.
OPERATING INSTRUCTIONS
Normal Sounds
RAC-WK15 Models
Sound of Rushing Air In front of the unit, you may hear the sound of rushing air being moved by the fan.
High Pitched Sound
High efficiency compressors may have a high pitched sound during cooling cycle.
Trickling Sound
Droplets of water hitting condenser during normal operation may cause a trickling sound.
Gurgle/Hiss
Gurgling or hissing noises may be heard due to refrigerant flowing through evaporator during normal operation.

Vibration
Unit may vibrate and make noise because of poor wall or window construction or incorrect installation.
NOTICE
All the pictures in this manual are for illustrative purposes only. The actual appearance of the air conditioner you purchased may vary slightly, but its operation and functions will be similar.
Air Conditioner Features (general)

WARNING
To reduce the risk of fire, electrical shock, or injury to people or property, read the SAFETY PRECAUTIONS before operating this appliance.
This air conditioner is designed to be operated under the following conditions:
| Cooling Operation | Outdoor temp.: 64 ~ 109°F / 18 ~ 43°C |
| Indoor temp.: 62 ~ 90°F / 17 ~ 32°C |
NOTICE
- The relative humidity of room should be less than 80%. If the unit is used in a condition with a relative humidity over 80%, there will be condensed water on the surface of the unit.
• Performance may be reduced outside of these operating temperatures.
NOTICE
Always wait 3 minutes when turning the unit off and then on again, or when changing from cool to fan and back to cool. This prevents damage from occurring to the compressor.
To begin operating the air conditioner, follow these steps:
- Set the temperature to the coldest setting.
- Set the control to HIGH COOL.
- Adjust the louver for comfortable air flow (see Air Directional Louvers).
- Once the room feels cool, adjust to the temperature you find most comfortable.
- Make sure that the air flow inside and outside are not obstructed.
Air Directional Louvers

The louvers will allow you to direct the air flow Left or Right, or Up and Down (optional on some models) throughout the room as needed.
Move the Levers from side to side until the desired LEFT/RIGHT direction is obtained.
You can also move the LEFT lever to adjust air flow UP/DOWN as needed.
FRESH AIR VENT CONTROL

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Pure architectural floor plan lines without any text, numbers, or symbolsFig. A (VENT CLOSED)

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Pure architectural or structural line drawing with horizontal and vertical lines, no text or symbols presentFig. B (VENT OPEN)

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Pure technical line drawing of a mechanical assembly without any text, numbers, or symbolsFig. C (VENT & EXHAUST OPEN)
The Fresh Air Vent allows the air conditioner to:
- Recirculate inside air – Vent Closed (See Fig. A)
- Draw fresh air into the room - Vent Open (See Fig. B)
- Exchange air from the room and draw fresh air into the room - Vent and Exhaust Open (See Fig. C).
Air Conditioner Features
Electronic Control Operating Instructions
Before you begin, thoroughly familiarize yourself with the control panel as shown below and all its functions, then follow the symbol for the functions you desire. The unit can be controlled by the unit control alone or with the remote.
Key Pad Features
Connect Indicator Light (Smart models only)

flowchart
graph TD
A["ON"] --> B["CONNECT"]
C["OFF"] --> D["TIMER"]
E["SLEEP"] --> F["MODE"]
G["TIME Button"] --> H["Sleep Button"]
I["Mode Button"] --> J["AUTO / COOL / DRY / FAN"]


flowchart
graph TD
A["FAN"] --> B["Fan Button"]
C["ECO"] --> D["Energy Saver"]
E["FILTER"] --> F["Clean Filter"]
G["POWER BUTTON"] --> H["Power Button"]
TO TURN UNIT ON OR OFF:
Press Power button to turn unit on or off.
NOTE: The unit will automatically initiate the Energy Saver function under Cool, Dry, Auto modes.
TO CHANGE TEMPERATURE SETTING:
Press UP/DOWN button to change temperature setting.
NOTE: Press or hold either UP (∧) or DOWN (▽) button until the desired temperature is seen on the display.
This temperature will be automatically maintained anywhere between 62^ F ( 17^ C) and 86^ F ( 30^ C). If you want to display the actual room temperature, see To Operate on Fan Only section.
TO ADJUST FAN SPEEDS:
Press the Fan Button to change the fan speed between four settings – Auto, Low, Med, or High. The fan will operate on Low Speed automatically when set to Dry Mode.
On Auto mode, the fan operates on Auto fan speed automatically and cannot be changed.
SLEEP FEATURE:
Press Sleep button to initiate the sleep mode. In this mode the selected temperature will increase by 2^ F ( 1^ C) 30 minutes after the mode is selected.
The temperature will then increase by another 2^ F/1(or 2^ C after an additional 30 minutes. This new temperature will be maintained for 7 hours before it returns to the originally selected temperature.
The Sleep mode program can be cancelled at any time during operation by pressing the Sleep button again.
CHECK FILTER FEATURE:
The Check Filter feature is a reminder to clean the air filter for a more efficient operation. The light will illuminate after 250 hours of operation. After cleaning the filter, press the Filter button to reset the Check Filter function turning the light off.
ENERGY SAVER FEATURE (ECO):
Press Energy Saver button to initiate this function. This function is available on COOL, DRY, AUTO (only AUTO-COOLING and AUTO-FAN) modes. The fan will continue to run for 3 minutes after the compressor shuts off. The fan then cycles on for 2 minutes at 10 minute intervals until the room temperature is above the set temperature, at which time the compressor turns back on and Cooling resumes.
To choose the operating mode, press the Mode button. Each time you press the button, a mode is selected in a sequence that goes from Auto, Cool, Dry and Fan.
The indicator light adjacent will be illuminated and remain on once the mode is selected.
When the unit is turned off and back on via the power button, the unit will automatically switch on the Energy Saver function for the following modes:
Cool, Dry, Auto.
When operating on Auto mode:
- When you set the air conditioner to AUTO mode, it will automatically select cooling or fan only operation depending on what temperature you have selected and the current room temperature.
- The air conditioner will control room temperature automatically according to temperature you've set.
- The fan speed is automatically controlled based on the temperature setting and room temperature and cannot be adjusted.
When operating on Fan Only:
- Use this function when cooling is not desired, such as for room air circulation or to exhaust stale air (on some models, remember to open the vent during this function, but keep it closed during cooling for maximum cooling efficiency.) You can choose any fan speed you prefer.
- During this function, the display will show the actual room temperature, not the set temperature as in the cooling mode.
- In Fan Only mode, the temperature is not adjusted.
When operating on Dry mode:
- In this mode, the air conditioner will generally function as a dehumidifier. Since the conditioned space is a closed or sealed area, some degree of cooling will occur.
TIMER: AUTO START/STOP FEATURE:
- When the unit is on, press the Timer button. The "Timer off" LED indicator light will illuminate indicating the Auto stop feature has been activated.
- When the unit is off, press the Timer button. The "Timer on" LED indicator light will illuminate indicating the Auto start feature has been activated.
- When the time of TIMER ON is displayed, press the Timer button again. The TIMER OFF indicator light illuminates. It indicates the Auto Stop program has initiated.
-
Press or hold the UP ( ∧ ) or DOWN ( √) button to change the Auto time by 0.5 hour increments, up to 10 hours, then at 1 hour increments up to 24 hours. The control will count down the time remaining until start.
-
The selected time will register in 5 seconds, and the system will automatically revert back to display the previous temperature setting or room temperature when the unit is on. (when the unit is off, there is no display.)
- Turning the unit ON or OFF at any time or adjusting the timer setting to 0.0 will cancel the Auto Start/Stop timed program.
NOTICE
To cancel timer operation, press and hold the timer button for 2 seconds until the beep/buzzer is heard.
Displays

DISPLAYS:
Shows the set temperature in "°C" or "°F" and the Auto-timer settings. While on Fan Only mode, it shows the room temperature. If the room temperature is too high or low, it will display "HI" or "LO".
Error codes:
AS - Room temperature sensor error - Unplug the unit and plug it back in. If error repeats, call for service.
ES - Evaporator temperature sensor error - Unplug the unit and plug it back in. If error repeats, call for service.
NOTICE
- To change the AC between Celsius and Fahrenheit scales, press the temperature control arrows at the same time for 5 seconds.
- If the unit shuts off unexpectedly due to the power outage, it will restart with the previous function setting automatically when the power resumes.
INSTALLATION INSTRUCTIONS

WARNING Before You Begin
Read these instructions completely and carefully.
• IMPORTANT - Save these instructions.
• IMPORTANT - Observe all governing codes and ordinances.
We recommend that two people install this product.
Proper installation is the responsibility of the installer.
Product failure due to improper installation is not covered under the Limited Warranty.
You MUST use all supplied parts and use proper installation procedures as described in these instructions when installing this air conditioner.
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
Do not change the plug on the power cord of the air conditioner.
Aluminum house wiring may present special problems - consult a qualified electrician.
When handling the unit, be careful to avoid cuts from sharp metal edges and aluminum fins on front and rear coils. Please wear cut-resistance gloves
NOTICE
Save carton and these Installation Instructions for future reference. The carton is the best way to store the unit when not in use.
Preliminary Instructions

Perform a preliminary check of your installation per Preliminary Instruction steps 1-5.
Unit Height: 17-5/8"
Unit Width: 23-5/8"
Min. Window Opening: 18-1/2"
Min. Window Width: 28"
Max. Window Width: 40-1/2"
Preliminary Instructions (cont.)

- Check window opening size - the mounting parts furnished with this air conditioner are made to install in a wooden sill double-hung window. The standard parts are for window dimensions listed above. Open sash to a minimum of 19" (483 mm). See Fig. D.
- Check condition of window - all wood parts of window must be in good shape and able to firmly hold the needed screws. If not, make repairs before installing unit.
- Check for anything that could block airfl ow - check the area outside of window for things such as shrubs, trees, or awnings. Inside, be sure furniture, drapes, or blinds will not stop proper airfl ow.
- Check the available electrical service - Power supply must be the same as that shown on the unit serial nameplate. Power cord is 48 in long. The outlet should be within reach of the power cord.
- Carefully unpack air conditioner - Remove all packing material. Protect floor or carpet from damage. Two people should be used to move and install unit.
Hardware (Packed with the unit)
![]() | 7/16" Locking screw and Flat washer for accordion panels | 2 ea. |
![]() | 3/4" (or 1/2") Long Hex-head Screw | 7 |
![]() | Safety Lock 1 | |
![]() | 1/2" Long screw and Locknut | 4 ea. |
![]() | 3/4" Long Flathead Bolt and Locknut | 2 ea. |
| [ZZWX] | Sill Angle Bracket | 2 |
![]() | Long hex-head locking screw for top rail, side retainer 5/16" Length | 10 |
![]() | Cabinet Foam Insert | 2 |
![]() | Window sash seal foam | 1 |
![]() | Locking screw #10 X 1/4" panhead Phillips screws (for Vinyl-Clad window) | 2 |
| [CSZG] | Weather stripping (10" *3/4" *1/12") | 5 |
![]() | Safety Lock (for Vinyl-Clad window) | 2 |
![]() | Accordion Panel Insulation | 2 |
![]() | Lock Frame (For Wooden windows) (on some models) | 2 |
![]() | 3/4" Long Screw (on some models) | 2 |
NOTICE
Accordion Panel Insulation and weather stripping is for ENERGY STAR models only.
Tools You Will Need

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Technical illustration of a screwdriver with a magnified view of its tip (no text or symbols present)Phillips Screwdriver
Level
Tools You May Use

Flathead Screwdriver

Pencil

Ruler or tape measure

Scissors or knife
1. Remove Air Conditioner from Cabinet

A. Pull down front grille and remove filter. (See Fig. 1).
B. Lift front grille upwards and place to one side.
C. Locate the four front screws and remove. These screws will be needed to re-install the front panel (see Fig. 2).

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Architectural diagram of a modular air duct or enclosure with ventilation grilles and directional arrows, labeled Fig. 2 (no text or symbols on the diagram itself)D. Push metal cabinet side to release plastic tabs on each side of front panel (see Fig. 3).

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Technical line drawing of a server rack unit with ventilation grilles and heat exchangers, labeled Fig. 3 (no text or symbols on the diagram itself)E. Gently lift front panel off unit (see Fig. 3A).

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Technical line drawing of a server rack unit with ventilation grilles and heat exchangers, labeled Fig. 3A (no text or symbols on the diagram itself)F. Disconnect the connector plug of the display panel from the unit and place front panel to one side (see Fig. 4).

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Technical illustration of an electronic device with a housing and internal components, labeled as Fig. 4 (no text or symbols on the diagram itself)G. Remove shipping screws from top of unit and also on the side by the base if installed (see Fig. 5).

H. Hold the cabinet while pulling on the base pan handle, and carefully remove the unit.

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Diagram of a lever system with pivot point and force arrows, labeled Fig. 6 (no text or symbols on diagram itself)I. Add two foam inserts to holes in top of cabinet where shipping screws were removed from (see Fig. 6).

J. Your unit may come with internal packaging. This packaging must be removed prior to installing the air conditioner back into the cabinet. (see Fig. 7).
2. Prepare the Cabinet

A. Place cabinet on floor, a bench, or a table.
B. Attach foam gasket to top rail above holes as shown in Fig. 6.
C. Install top rail and side retainers to cabinet as shown in Fig. 8 (10 screws).

D. Slide 1 section of window accordion panel into side retainer on the side of the cabinet (see Fig. 9 & Fig. 10). Do both sides.
E. Insert top and bottom legs of window accordion panel frame into channel in the top rail and bottom rail. Do both sides.

F. Insert washer head locking 7/16" screws (2) into holes in top leg of accordion panel frame (see step 6). Do not completely tighten.
Allow leg to slide freely. Screws will be tightened after section 6.
3. Install Cabinet

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Technical line drawing of a structural frame with a cross mark, labeled Fig. 11 (no text or symbols on the diagram itself)A. Open window and mark center of window sill as shown (Fig. 11).

B. Place the cabinet in the window with the cabinet bottom firmly seated over the window sill as shown. Bring window down temporarily behind top rail to hold cabinet in place (Fig. 12).
C. Shift cabinet left or right as needed to line up center of cabinet on center line marked on sill.

D. For wooden window: Fasten cabinet to window inner sill with two 1/2" long hex head screws into holes (Fig.13A). (You may wish to pre-drill pilot holes.)
For Vinyl-Clad window: Place two safety locks into the holes located in the bottom of the cabinet and drive two #10X1/4" pan-head Phillips locking screws through the safety locks into the cabinet as shown (Fig.13B).
A. #10 X 1/4" pan-head Phillips screws
B. Safety Lock (Only for Vinyl-Clad Window)
C. Bottom Rail Foam Seal
E. Remove protective strip from adhesive side of Bottom Rail Foam Seal. Apply Seal over screws fastening bottom rail to window inner sill.
4. Install Support Brackets

A. Hold each support bracket flush against outside of sill, and tight to bottom of cabinet as shown in Fig. 14. Mark brackets at top level of sill, and remove.

B. Assemble sill angle bracket to support brackets at the marked position (Fig. 14A). Hand tighten only so adjustments can be made later.

NOTICE
Check that air conditioner is tilted back about 1-1/4 in to 1-5/8 in (tilted about 3° to 4° downward to the outside). After proper installation, condensate should not drain from the overflow drain hole during normal use. Adjust the slope if otherwise (Fig.15).

C. Install support brackets (with sill angle brackets attached) to correct hole in bottom of cabinet as shown in Fig. 16.
D. Tighten all 6 bolts securely.
5. Secure Accordion Panels

A. Carefully raise window to expose accordion panel locking screws. Loosen screws so accordion panels slide easily.
B. Extend panels to fill window opening completely. Tighten locking screws on top (Fig. 17).
C. Close window behind top rail.


D. Use a 3/32" drill bit to drill a starter hole through the middle hole of the top rail into the window sash frame. Drive one 3/4" (or 1/2") HEX-HEAD locking screw through the hole just drilled as shown (Fig. 17A).
E. Extend the accordion panels out against the window frame.
F. Use a 1/8" drill bit to drill a starter hole through the hole in the top leg of each accordion panel frame into the window sash (Fig. 18 and Fig. 18A). Connect with one 3/4" (or 1/2") long hex head screw.
G. Attach the Lock Frames to the window sill using two 3/4 (19mm) screws (Fig.18B) (on some models).


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Technical line drawing of a mechanical bracket with a separate bracket detail (no text or symbols)6. Install Window Sash Seal and Safety Lock


A. Trim sash seal to fit window width. Insert into space between upper and lower sashes (Fig. 19).
B. Attach right angle safety lock (Fig. 19A).
7. Install Air Conditioner into Cabinet
A. Lift air conditioner and carefully slide into cabinet leaving 6" protruding.
B. DO NOT press or apply pressure to controls or finned coils.
C. Be sure chassis is firmly seated towards rear of cabinet.
D. Installation of front is the reverse of removal outlined in Section 1.
8. Install Insulation and Weather Stripping (ENERGY STAR models only)

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Technical line drawing of a mechanical component with internal structure and cross-sectional view (no text or symbols)Fig. 20
Measuretheinnerwidth ofthesidecurtain
In order to minimize air leaks and ensure optimal insulation, it is necessary to install the included accordion panel insulation to the side curtain. Follow the instructions below.
A. After the unit is installed in the window, measure the inner width of the side curtain as shown (Fig. 20).

B. Mark a line on the provided accordion panel insulation that is 1/8" (3 mm) less than the measured width in step 1, then cut the Accordion Panel Insulation along the line (Fig. 21).
Fig. 21

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Diagram of a mechanical device with spring and housing, showing internal components and a downward arrow (no text or symbols)C. Slide the accordion panel insulation into the side curtain. The side with the pattern should facing indoors. (Fig. 22).
D. Repeat on the other side.

E. In order to minimize air leaks between the room air conditioner and the window opening, trim the weather stripping to the proper length, peel off the protective backing and plug any gaps if needed (Fig. 23).
If AC is Blocked by Storm Window

Check your storm windows – if your storm window frame does not allow for the clearance required, correct it by either removing the storm window - if able, or by adding a piece of wood as shown in Fig. 24.
Removing AC From Window
- Turn AC off, and disconnect power cord.
- Remove sash seal from between windows, and unscrew safety lock.
- Remove screws installed through frame and frame lock.
- Remove the accordion panel insulation (ENERGY STAR models only).
- Slide the accordion panels into the rails to close.
- Keeping a firm grip on air conditioner, raise the sash and carefully remove.
- Be careful not to spill any standing water while lifting unit from window. Store parts WITH air conditioner.
CARE AND CLEANING

CAUTION
Clean your air conditioner occasionally to keep it looking new. Be sure to unplug the unit before cleaning to prevent shock or fire hazards.
Air Filter Cleaning
Models RAC-WK15

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Line drawing of a computer tower with ventilation grilles and fan base (no text or symbols)The air fi liter should be checked at least once a month to see if cleaning is necessary. Trapped particles in the fi liter can build up and cause an accumulation of frost on the cooling coils.
- Push the vent handle to the Vent Closed position (where applicable).
- Open the front panel.
- Grasp the filter by the center and pull up and out.
- Wash the fi Iter using liquid dishwashing detergent and warm water. Rinse fi Iter thoroughly.
- Gently shake excess water from the filter. Be sure the filter is thoroughly dry before replacing.
- You may also vacuum the filter clean rather than washing.
NOTICE
Never use hot water over 104^ F ( 40^ C) to clean the air fi Iter. Never attempt to operate the unit without the air fi Iter.
Cabinet Cleaning
- Be sure to unplug the air conditioner to prevent shock or fire hazard. The cabinet and front may be dusted with an oil-free cloth or washed with a cloth dampened in a solution of warm water and mild liquid dishwashing detergent. Rinse thoroughly and wipe dry.
- Never use harsh cleansers, wax or polish on the cabinet front.
- Be sure to wring excess water from the cloth before wiping around the controls. Excess water in or around the controls may cause damage to the air conditioner.
- Plug in air conditioner.
Winter Storage
If you plan to store the air conditioner during the winter, remove it carefully from the window according to the installation instructions. Cover it with plastic or return it to the original carton.
TROUBLESHOOTING TIPS
Before calling for service, review this list. It may save you time and expense. This list includes common occurrences that are not the result of defective workmanship or materials in this appliance.
Problem Solution
| Air conditioner does not start. | Wall plug disconnected. Push plug firmly into wall outlet. |
| Circuit breaker tripped. Reset circuit breaker. | |
| Check if the light on the plug is on. If it is off, press the RESET button. | |
| Power is OFF. Turn power ON. | |
| Unit turned off and then on quickly. Turn unit off and wait 3 minutes before restarting. | |
| Air from unit does not feel cold enough. | Room temperature below 62°F (17°C). Cooling may not occur until room temperature rises above 62°F (17°C). |
| Temperature sensor behind the air fi Iter is touching the cold coil. Try to move it so it does not contact the cold coil. | |
| Reset to a lower temperature. | |
| Compressor shut-off by changing modes. Wait approximately 3 minutes and listen for compressor to restart when set in the COOL mode. | |
| Check for potential obstructions blocking the outdoor intake/exhaust. Clear any obstructions. | |
| Air conditioner cooling, but room is too warm- ice forming on cooling coil behind air filter. | Outdoor temperature below 64°F (18°C). To defrost the coil, set to FAN ONLY mode. |
| Air fi Iter may be dirty. Clean fi Iter. Refer to Care and Cleaning section. To defrost, set to FAN ONLY mode. | |
| Thermostat set too cold for night-time cooling. To defrost the coil, set to FAN ONLY mode. Then, set temperature to a higher setting. | |
| Air conditioner cooling, but room is too warm- NO ice forming on cooling coil behind air filter. | Dirty or restricted air fi Iter. Clean fi Iter. Refer to Care and Cleaning section. To defrost, set to FAN ONLY mode. |
| Temperature is set too high, set temperature to a lower setting. | |
| Air directional louvers positioned improperly. Position louvers for better air distribution. | |
| Front of unit is blocked by drapes, blinds, furniture, etc. - restricts air distribution. Clear obstruction in front of unit. | |
| Any open doors, windows, or registers may allow cold air to escape. Close any doors, windows, or registers. | |
| The room may be too warm. Allow additional time to remove “stored heat” from walls, ceiling, floor and furniture. | |
| Problem Solution | |
| Air conditioner turns on and off rapidly. | Dirty air fi Iter- air restricted. Clean air fi Iter. |
| Outside temperature extremely hot. Set FAN speed to a higher setting to bring air past cooling coils more frequently. | |
| Check for potential obstructions blocking the outdoor intake/exhaust. Clear any obstructions. | |
| Noise when unit is cooling. | Air movement sound. This is normal. If too loud, set to a slower FAN setting. |
| Window vibration - poor installation. Refer to installation instructions or check with installer. | |
| Water dripping INSIDE when unit is cooling. | Improper installation. Tilt air conditioner slightly to the outside to allow water drainage.Refer to installation instructions - check with installer. |
| Water dripping OUTSIDE when unit is cooling. | Unit removing large quantity of moisture from humid room. This is normal during excessively humid days. |
| Remote sensing deactivating prematurely (some models). | Remote control not located within range. Place remote control within 16,4 feet & 180°, radius of the front of the unit, and pointed in the general direction of the air conditioner unit. |
| Remote control signal obstructed. Remove obstruction. | |
| Room too cold. Temperature setting too low. Increase temperature setting. | |
| Noise when unit starts. | A “da-da” sound may occur for thirty seconds when the unit is turned on due to the compressor starting. It is normal. |
| Unit will not connect to WiFi or App does not work. | For additional support and troubleshooting tips, follow the link in this QR code:![]() |
REMOTE CONTROL AND APP INSTRUCTIONS
Handling the Remote Control

Location of the remote control
Use the remote control within a distance of 16.4 ft (5 meters) from the air conditioner, pointing it towards the receiver. Reception is confirmed by a beep.
NOTICE
- The air conditioner will not operate if curtains, doors or other materials block the signals from the remote control to the unit.
- Prevent any liquid from spilling onto the remote control. Do not expose the remote control to direct sunlight or heat.
- If the infrared signal receiver on the indoor unit is exposed to direct sunlight, the air conditioner may not function properly. Use curtains to prevent the sunlight from falling on the receiver.
- If other electrical appliances react to the remote control, either move these appliances or consult your local dealer.
Replacing the Battery

Insulation piece

NOTICE
First remove the insulation piece (if available) and then install the battery according to the following steps.
Complete the following steps simultaneously:
- Slightly press tab "A" in the direction of arrow 1.
- Pull "B" in the direction of arrow 2.
NOTICE
- Only use a CR2025 battery.
- Do not leave the battery in the remote control if it is not going to be used for 2 or 3 months.
- Dispose of used batteries properly.
Remote Control Specifications
| Model RG15C/E | |
| Rated Voltage 3.0V (Lithium battery CR2025) | |
| Lowest Voltage of CPU Emitting Signal 2.4 V | |
| Signal Receiving Range 16.4 ft (5 m) | |
| Environment -5 °C ~ 60 °C (23°F ~ 140°F) | |
Function Buttons
ON/OFF button
Operation starts when this button is pressed and stops when the button is pressed again.
NOTE: If the unit has ENERGY SAVER function, it will initiate automatically the Energy Saver function under Cool, Dry, and Auto (only Auto-Cooling and Auto-Fan) modes.
MODE button
Press this button to select the desired operation mode.
FAN UP button
Press this button to increase the desired fan speed.
FAN DOWN button
Press this button to decrease the desired fan speed.
AUTO button
Press this button to set fan speed to auto.
LED button
Press this button to turn off the unit display lights. Pressing this button again will turn the display lights back on. Pressing any button on the unit or remote while the display is off will activate the lights for three seconds and then turn back off.
TOSHIBA

TIMER

FAN


TEMP.
ECO
AUTO
LED
TIMER button
Press this button to activate the "Auto Start" or "Auto Stop" program.
TEMP UP button
Press this button to increase the indoor temperature setting.
TEMP DOWN button
Press this button to decrease the indoor temperature setting.
ECO button
Press this button to activate the Energy saving mode. Press it again to stop the function (on some models).
SLEEP button
Press this button to activate the Sleep mode. This function is available on COOL or AUTO mode only and will maintain the most comfortable temperature for you while saving energy. For more details, see "sleep operation" in "USER'S MANUAL."
How to Use the Buttons

Timer operation
Press the TIMER button to initiate the Auto-start and Auto-stop setting program of the unit.
To set the Auto-start/stop time.
- Press the TIMER button. When the TIMER ON indicator is displayed on the LED window of the air conditioner, it indicates the Auto Start setting program is initiated. When the TIMER OFF indicator is displayed on the LED window of the air conditioner, it indicates the Auto Stop setting program is initiated.
- Press or hold the TEMP UP/DOWN to change the Auto time. The control will count down the time remaining until start/stop.
- The selected time will register in 5 seconds and the air conditioner will automatically revert back to display the previous temperature setting.
- Turning the unit ON or OFF at any time will cancel the Auto Start/stop function.
NOTICE
To cancel the TIMER setting, push the TIMER button and press or hold the TEMP UP/DOWN until 0 hour is displayed on the LCD window of the air conditioner.

COMBINED TIMER
(Setting both ON and OFF timers simultaneously)
AUTO STOP >AUTO START
(On > Stop > Start operation)
This feature is useful when you want to stop the air conditioner after you go to bed, and start it again in the morning when you wake up or when you return home.
Example:
To stop the air conditioner 2 hours after setting and start it again 10 hours after setting.
- Press the TIMER button until the TIMER OFF indicator is displayed on the LED display of the air conditioner.
- Use the TEMP UP/DOWN button to display "2.0" on the LED display of the air conditioner.
- Press the TIMER button again to display the TIMER OFF on the LED display of the unit.
- Use the TEMP UP/DOWN button to display "10" on the LED display of the unit.
- Wait for 5 seconds until the previous display appears in LED window.
AUTO START > AUTO STOP
(Off > Start > Stop operation)
This feature is useful when you want to start the air conditioner before you wake up and stop it after you leave the house.
Example:
To start the air conditioner 5 hours after setting, and stop it 8 hours after setting.
- Press the TIMER button until the TIMER ON indicator is displayed on the LED display of the air conditioner.
- Use the TEMP UP/DOWN button to display "5.0" on the LED display of the air conditioner.
- Press the TIMER button again to display the TIMER OFF on the LED display of the unit.
- Use the TEMP UP/DOWN button to display "8.0" on the LED display of the unit.
- Wait for 5 seconds until the previous display appears in LED window.
NOTICE
Changes or modifications not approved by the party responsible for compliance could void users authority to operate the equipment.
DECLARATION OF CONFORMITY
We hereby declare that this AC is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
SPECIFICATION OF WIRELESS MODULE
| Model: US-OSK103 | Dimensions: 41 x 24 x 5 (mm) |
| Standard: IEEE 802.11 b/g/n | Operation Temperature: 0°C ~ 45°C / 32°F ~ 113°F. |
| Antenna Type: External omnidirectional Antenna | Operation Humidity: 10% ~ 85% |
| Frequency: 2.4 GHz (wireless) Power Input: DC 5V/300 mA | |
| Maximum Transmitted Power: 15 dBm Max | |
PRECAUTIONS
- Supports operating systems: iOS 7+ or Android 4+.
- In the event of a OS update, there may be a delay between the update of the OS and a related software update during which your OS may or may not be supported until a new version is released. Your specific mobile phone or problems in your network may prevent the system from working and Toshiba will not be responsible for any problems that could be caused by incompatibility or network issues.
- This Smart AC only supports WPA-PSK/WPA2-PSK (recommended) encryption.
Please check the Toshiba Lifestyle website, us.toshiba-lifestyle.com, for updated information. - To ensure proper scanning of the QR code, your smart phone must have at least a 5-megapixel camera.
- Due to unstable network connectivity, requests may time out. If this happens, re-run the network configuration.
- Due to unstable network connectivity, commands may time out. If this happens, the smartphone app and the actual product may display conflicting information. The information displayed on the actual product is always the most accurate available. Refresh the app to re-sync.
NOTICE
Toshiba will not be responsible for any problems that could be caused by incompatibility or network issues, your wireless router and mobile phone.
SYSTEM OVERVIEW
Devices required to use the Smart AC:
- Smart Phone with compatible iOS or Android system.
- Wireless Router
- Smart Air Conditioner
DOWNLOAD AND INSTALL THE APP
Android QR code Apple QR code




Scan to download app.
- You can also go to Google Play or App Store and search for Toshiba NA AC. For more information, please refer to Toshiba Lifestyle website: us.toshiba-lifestyle.com.
NOTICE
All the images in this manual are for reference only, your product and app may look slightly different. The actual product and app instructions have to be considered.
CREATE YOUR ACCOUNT
- Make sure your smartphone is connected to your wireless router and your wireless router has a working 2.4GHz internet connection.
- It is recommended to activate your account immediately to be able to recover your password by email.


6.1 Press "Sign Up". 6.2 Enter your email address and password.


6.3 Press "Registration". 6.4 If you forget your password, press "Forgot password?" on the main menu and enter your email address. Then press "Reset Password".
NOTICE
- Make sure your smartphone is able to connect to the wireless network which will be used.
- Make sure also that the device is not connecting to other networks in range.
ADDITIONAL APP AND SMART HOME FUNCTIONS
For additional instructions regarding the features of the app and Smart Home skill capabilities, scan the QR code below.

Operating instructions (with Remote)
TOSHIBA

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White Toshiba portable air conditioner unit with ventilation grilles and control panel (no visible text or symbols)natural_image
Technical line drawing of an air conditioner unit with cooling fins and ventilation grilles (no text or labels)Gorgoteo/Silbido
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Pure technical diagram of a mechanical assembly with no text, numbers, or symbolsFig. C (VENT Y SALIDA ABIERTAS)
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Rango
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6.3 Pulse "Registro".

WARNING: Chemical Burn Hazard. Keep batteries away from children.
This product contains a lithium button/coin cell battery. If a new or used lithium button/coin cell battery is swallowed or enters the body, it can cause severe internal burns and can lead to death in as little as 2 hours. Always completely secure the battery compartment. If the battery compartment does not close securely, stop using the product, remove the batteries, and keep it away from children. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.


















