SpeedFace-H5L - Access Control ZKTeco - Free user manual and instructions
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| Type of Product | Face Recognition Access Control Terminal |
| Brand | ZKTeco |
| Model | SpeedFace-H5L |
| Display | 5-inch Touch Screen |
| Dimensions (H x W x D) | 204 x 80 x 23 mm |
| Weight | 0.32 kg |
| Power Supply | DC 12V, 2A |
| Power Consumption | < 8W |
| Operating Temperature | -15°C to 45°C |
| Operating Humidity | 20% to 80% |
| User Capacity | 3,000 face templates, 10,000 cards, 10,000 passwords |
| Recognition Speed | < 1 second |
| Authentication Methods | Face, Card (optional), Password, or Combination |
| Communication | TCP/IP, USB Host, RS485, Wiegand |
| Camera | High-resolution infrared dual-sensor |
| Lighting | LED auxiliary light for low-light environments |
| Functions | Face detection, liveness detection, time attendance, access control, anti-passback |
| Access Control Interface | Lock relay, door sensor, exit button, alarm output |
| Software Compatibility | ZKTeco Biometrics Software, third-party via SDK |
| Maintenance and Cleaning | Clean the lens with a soft dry cloth; avoid harsh chemicals |
| Safety | Overcurrent protection, surge protection, tamper switch |
| Spare Parts and Repairability | Contact authorized service center; replaceable power adapter and camera module |
| Certifications | CE, FCC, RoHS |
| General Information | Designed for indoor use; wall-mounted installation |
Frequently Asked Questions - SpeedFace-H5L ZKTeco
How to reset the ZKTeco SpeedFace-H5L to factory settings?
Press and hold the reset button (located on the back of the device) for 10 seconds until the screen displays 'Factory Reset'. Alternatively, use the admin menu: go to System > Maintenance > Factory Reset and confirm with the admin password (default: 123456).
What is the default admin password for the SpeedFace-H5L?
The default admin password is 123456. It is recommended to change it immediately after first use for security.
How do I connect the device to the network?
Connect an Ethernet cable to the RJ45 port on the back of the device. Then go to Menu > Communication > Network, set the IP address (DHCP or static), and save. The device supports TCP/IP communication.
Can the SpeedFace-H5L recognize faces with masks?
Yes, the SpeedFace-H5L supports mask detection and can recognize faces even when wearing a mask, provided the feature is enabled in the settings. However, recognition accuracy may slightly decrease.
What is the maximum number of face templates stored?
The device can store up to 3,000 face templates, along with 10,000 card numbers and 10,000 passwords.
How to add a new user's face?
Go to Menu > User Management > Add User. Enter the user ID and name, then select 'Face Registration'. Stand in front of the camera and follow the on-screen prompts to capture multiple angles of your face. Save when done.
The device is beeping constantly; what does it mean?
Constant beeping usually indicates an alarm condition, such as an unauthorized attempt, tamper alarm, or door forced open. Check the event log for details. Clear the alarm by entering the admin password or resetting the alarm output.
How to install the SpeedFace-H5L on a wall?
Use the provided mounting bracket. Mark the screw holes on the wall, drill holes, insert wall plugs, and attach the bracket with screws. Then slide the device onto the bracket and secure with the locking screw. Ensure the device is at a height of about 1.4-1.6 meters from the floor.
Can I use the device without a network connection?
Yes, the device can operate standalone for access control and attendance. However, network connection is required for remote management, data export, and integration with software.
What to do if the face recognition is not working?
First, ensure the lens is clean and the lighting is adequate. Check that the user's face template is registered correctly. If the problem persists, try adjusting the recognition threshold in System > Face Settings. Also verify that the firmware is up to date.
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