IB-DK2262AC - Computer accessory Raidsonic - Free user manual and instructions

Product Type	USB-C Docking Station
Brand	Raidsonic
Model	IB-DK2262AC
Dimensions (L x W x H)	Approximately 120 x 80 x 30 mm
Weight	Approximately 200 g
Power Supply	USB-C PD 3.0, up to 100W pass-through
Host Connection	USB-C (USB 3.2 Gen 2, 10 Gbps)
Video Outputs	2x HDMI 2.0 (up to 4K@60Hz)
USB-A Ports	2x USB 3.0 (5 Gbps), 2x USB 2.0
Ethernet	Gigabit Ethernet (RJ45)
Audio	3.5mm combo audio jack
Card Reader	SD/microSD card slot
Compatible Systems	Windows, macOS, Chrome OS, Linux
Cleaning Instructions	Wipe with a dry, soft cloth. Do not use liquids or abrasives.
Safety Precautions	Do not expose to moisture or heat. Use only the provided cable.
Spare Parts / Repairability	No user-serviceable parts. Contact support for assistance.
Certifications	CE, FCC, RoHS
Operating Temperature	0°C to 40°C

Frequently Asked Questions - IB-DK2262AC Raidsonic

How do I connect the IB-DK2262AC to my laptop?

Use the included USB-C cable to connect the docking station to your laptop's USB-C port. The laptop must support USB-C with DisplayPort Alt Mode for video output.

Can I charge my laptop through the docking station?

Yes, the IB-DK2262AC supports Power Delivery (PD) 3.0 up to 100W pass-through. Connect the included power adapter to the docking station to charge your laptop.

How many external monitors can I connect?

You can connect up to two external monitors via the two HDMI ports. Each supports up to 4K@60Hz.

Does the docking station support USB-C monitors?

No, the docking station only has HDMI video outputs. To use a USB-C monitor, you would need an HDMI-to-USB-C adapter (not included).

Can I use the docking station with a MacBook?

Yes, the IB-DK2262AC works with MacBook models with USB-C ports. For M1/M2 Macs, only one external display is supported due to macOS limitations.

What if my USB devices are not recognized?

Ensure the host laptop supports USB 3.0 or higher. Try reconnecting the cable or connecting the docking station to a different USB-C port. Update your laptop's USB drivers.

Does the docking station have an audio port?

Yes, there is a 3.5mm combo audio jack for headphones or a microphone.

How do I clean the docking station?

Use a dry, soft cloth to wipe the surface. Do not use any liquids, cleaning sprays, or abrasive materials.

What should I do if the docking station overheats?

Ensure the device is placed on a well-ventilated surface. Disconnect it from power and let it cool down. If the problem persists, contact support.

Can I connect a printer or scanner to the docking station?

Yes, you can connect USB printers and scanners to the USB-A ports. Make sure the device drivers are installed on your laptop.

USER MANUAL IB-DK2262AC Raidsonic

Handbuch IB-DK2262AC

USB Type-C ^® DockingStation with triple video output

Handbuch IB-DK2262AC

Exterior view of a gray server rack unit with ventilation slots and ports (no visible text or symbols)

Manual IB-DK2262AC

Please read carefully the following information to prevent injuries, damage to material and device as well as data loss:

Warning levels

Signal words and safety codes indicate the warning level and provide immediate information in terms of the probability of occurrence as well as the type and severity of the consequences if the measures to prevent hazards are not complied with.

DANGER

Warns of a directly hazardous situation causing death or serious injury.

WARNING

Warns of a potentially hazardous situation that may cause death or serious injury.

CAUTION

Warns of a potentially hazardous situation that may cause minor injury.

PORTANT

Warns of a potential situation that may cause material or environmental damage and disrupt operative processes.

1. Risk of electrical shock

WARNING

Contact with parts conducting electricity

Risk of death by electrical shock

• Read the operating instructions prior to use
  • Make sure the device has been de-energised prior to working on it
• Do not remove contact protection panels
• Avoid contact with conducting parts
• Do not bring plug contacts in contact with pointed and metal objects
  • Use in intended environments only
• Operate the device using a power unit meeting the specifications of the type plate only!
• Keep the device/power unit away from humidity, liquid, vapour and dust
• Do not modify the device
• Do not connect the device during thunderstorms
• Approach specialist retailers if you require repairs

2. Hazards during assembly (if intended)

CAUTION

Sharp components

Potential injuries to fingers or hands during assembly (if intended)

• Read the operating instructions prior to assembly
• Avoid coming into contact with sharp edges or pointed components
• Do not force components together
• Use suitable tools
  • Use potentially enclosed accessories and tools only

3. Hazards caused by a development of heat

IMPORTANT

Insufficient device/power unit ventilation

Overheating and failure of the device/power unit

• Prevent externally heating up components and ensure an exchange of air
• Do not cover the fan outlet and passive cooling elements
• Avoid direct sunlight on the device/power unit
  • Guarantee sufficient ambient air for the device/power unit
• Do not place objects on the device/power unit

4. Hazards caused by very small parts and packaging

WARNING

Risk of suffocation

Risk of death by suffocation or swallowing

• Keep small parts and accessories away from children
• Store/dispose of plastic bags and packaging in an area that is inaccessible to children
• Do not hand over small parts and packaging to children

Manual IB-DK2262AC

5. Potential data loss

IMPORTANT

Data lost during commissioning

Potentially irreversible data loss

• Always comply with the information in the operating instructions/quick installation guide
• Exclusively use the product once the specifications have been met
• Back up data prior to commissioning
- Back up data prior to connecting new hardware
• Use accessories enclosed with the product

6. Cleaning the device

IMPORTANT

Harmful cleaning agents

Scratches, discolouration, damage caused by moisture or short circuit in the device

• Disconnect the device prior to cleaning
• Aggressive or intense cleaning agents and solvents are unsuitable
  • Make sure there is no residual moisture after cleaning
  • We recommend cleaning devices using a dry, anti-static cloth

7. Disposing of the device

IMPORTANT

Environmental pollution, unsuitable for recycling

Potential environmental pollution caused by components, recycling circle interrupted

This icon on product and packaging indicates that this product must not be disposed of as part of domestic waste. In compliance with the Waste Electrical and Electronic Equipment Directive (WEEE) this electrical device and potentially included batteries must not be disposed of in conventional, domestic waste or recycling waste. If you would like to dispose of this product and potentially included batteries, please return it to the retailer or your local waste disposal and recycling point.

If you have any questions, please do not hesitate to contact our support at [e-mail] or visit our website at www.raidsonic.de.

Handbuch IB-DK2262AC

Front view Rear view

1. SD card reader
2. microSD card reader
3. USB 2.0 Type-A data interface
4. 3x USB 3.0 Type-A data interface
5. USB 3.0 Type-C ^® data interface
6. Headset interface
7. LED for power (green)
8. VGA interface (up to 1920x1080@60 Hz)
9. HDMI ^® 1 interface (up to 2560x1440@50 Hz)
10. HDMI ^® 2 interface (up to 3840x2160@60 Hz)
11. 2x USB 2.0 Type-A data interface
12. USB Type-C ^® host interface
13. RJ45 Ethernet interface / Gigabit
14. Power jack, DC 20 V/3.25 A

Manual IB-DK2262AC

System requirements

• USB Type-C® enabled Windows® / macOS® / Chrome OS® computer
• Power Delivery, DP Alt Mode and/or DisplayLink® driver support (depending on your demands)
• 4K@60 Hz via Type-C® DP Alt Mode only with high-end graphic cards (e.g. RTX 2070/2080)
• Multi-LUN card readers - allows the simultaneous use of two cards
• The device is compatible with Thunderbolt™ 3 equipped computers

USB Type-C®

Not all USB Type-C ^® ports support the full functionality of the USB Type-C ^® standard. Some ports might only provide data transfer without supporting Power Delivery or DP Alt Mode over USB.

USB Type-C™ ≠ USB Type-C™

Important!

This ICY BOX product requires the usage of DisplayPort™ Alt Mode technology over the USB Type-C™ connector. Not all computers, notebooks or tablets with a USB Type-C™ interface support the DisplayPort™ Alt Mode.

Please check the specifications of your computer system as well as its USB Type-C™ interface or use the ICY BOX product with a Thunderbolt™ 3 connector.

To use this dock to its full potential, ensure that the host USB Type-C® port from your computer supports USB Power Delivery and DP Alt Mode, or Thunderbolt™ 3.

Please consult your host PC documentation or contact the PC manufacturer to confirm compatibility with these technologies. For safety, check whether the host PC Bios Version is the latest and confirm compatibility with USB Type-C® Power Delivery and/or DP Alt Mode before application.

Attention!

In case your computer supports only the DP Alt Mode protocol and DisplayLink® drivers are not installed:

- Only the HDMI® 2 (3840x2160@60 Hz) interface can be used.

In case your computer does not support the DP Alt Mode protocol and only USB 3.0 and installed DisplayLink® drivers are available:

- Only the HDMI® 1 (2560x1440@50 Hz) and VGA (1920x1080@60 Hz) interfaces can be used.

In case your computer supports both, the DP Alt Mode protocol and USB 3.0 with installed DisplayLink® drivers:

- The HDMI ^ 1 (2560x1440@50 Hz), the HDMI ^ 2 (3840x2160@60 Hz) and the VGA (1920x1080@60 Hz) interfaces can be used.

Manual IB-DK2262AC

Installation of the driver!

Caution: Do not connect the DockingStation to your computer before installing the driver from the download area of: https://www.displaylink.com/downloads

Windows®:

A. Download the correct driver from webpage above

B. Click on "Run Setup.exe"

C. Follow the instructions and finish the driver installation

D. Connect the DockingStation to a supported USB Type-C or USB 3.0 Type-A port on the PC

E. Restart the PC

F. The IB-DK2262AC is ready to be used

macOS®:

A. Download the correct driver from the webpage above

B. Run the file Mac_driver\ driver.dmg by double-click

C. Follow the instructions and finish the driver installation

D. Connect the DockingStation to a supported USB Type-C

or USB 3.0 Type-A port on the macOS

® computer

E. Restart the computer

F. The IB-DK2262AC is ready to be used

Chrome OS®:

The DisplayLink ^® drivers are pre-installed under Chrome OS ^® .

Starting up

1. Plug in the power supply

Diagram showing a power outlet connected to a device with ports and connectors (no text or symbols)

1. Connect the USB Type-C ^® to Type-C ^® (Type-A) cable between the DockingStation and your computer.

graph LR
    A["Laptop"] --> B["Server"]
    style A fill:#f9f,stroke:#333
    style B fill:#bbf,stroke:#333

1. Connect your devices to the appropriate interfaces on the dock

Manual IB-DK2262AC

Usage of memory card slots

SD card

Insert the SD card into the SD card slot with the bevelled corner first. The golden pins of the card must be directed to the right.

microSD card

Insert the microSD card into the microSD card slot with the bevelled corner first. The golden pins of the card must be directed to the left.

Important:

1. When connecting the USB Type-C® plug of the IB-DK2262AC to a Chromebook™, the mouse to be connected to the USB 3.0 Type-A port will not work immediately; it will have a seconds' delay. This problem also occurs with similar Type-C® adapters (including Apple original 3 in 1 adapter) when connected with a Chromebook™.

Displays

Please set up your display settings according to your operating system and requirements. For detailed information see the corresponding operation manual and description of your operating system.

Manual IB-DK2262AC

Supported video resolutions

Video matrix design (USB Type-C® DP Alt Mode + DisplayLink®, DP 1.2 HBR2), maximum resolutions
	Inputs (plug-in) Output
Number of displays HDMI * 1 HDMI * 2 VGA HDMI				* 1 HDMI	* 2 VGA
Triple video output* HDMI	*1 HDMI *2 VGA 1920x1080 @60 Hz 3840x2160@30 Hz 1920x1080@60 Hz
Dual video output	HDMI *1 HDMI *2 2560@1440@50 Hz 3840x2160@30 Hz
		HDMI *2 VGA		3840x2160@30 Hz		1920x1080@60 Hz
	HDMI *1		VGA	1920x1080@60 Hz		1920x1080@60 Hz
Single video output	HDMI *1			2560@1440@50 Hz
		HDMI *2			3840x2160@30 Hz
			VGA			1920x1080@60 Hz
Video matrix design (USB Type-C® DP Alt Mode + DisplayLink®, *DP 1.4 HBR3), maximum resolutions
	Inputs (plug-in) Output
Number of displays HDMI * 1 HDMI *2 VGA HDMI				* 1 HDMI	* 2 VGA
Triple video output* HDMI	*1 HDMI *2 VGA			1920x1080@60 Hz	3840x2160@60 Hz*	1920x1080@60 Hz
Dual video output	HDMI *1 HDMI *2 2560@1440@50 Hz 3840x2160@60 Hz*
		HDMI *2 VGA		3840x2160@60 Hz*		1920x1080@60 Hz
	HDMI *1		VGA	1920x1080@60 Hz		1920x1080@60 Hz
Single video output	HDMI *1			2560@1440@50 Hz
		HDMI *2			3840x2160@60 Hz*
			VGA			1920x1080@60 Hz
Video matrix design (USB 3.0 DisplayLink®, only HDMI® 1 and VGA), maximum resolutions
	Inputs (plug-in) Output
Anzahl der Monitore	HDMI *1 HDMI *2 VGA HDMI			* 1 HDMI	* 2 VGA
Dual video output	HDMI *1		VGA	1920x1080@60 Hz		1920x1080@60 Hz
Single video output	HDMI *1			2560@1440@50 Hz
			VGA			1920x1080@60 Hz
* DP 1.4 maximum resolution of 4K@60 Hz via Type-C® DP Alt Mode only possible with high-end graphic cards (e.g. RTX 2070/2080)

Manual IB-DK2262AC

Windows® Display configuration

NOTE: The screenshots might vary slightly with the operating system.

Arrange your displays

Once the extra monitors are connected, they can be configured to either mirror mode, extended mode or to the setting of the primary display.

e.g: extending your monitors

- Position the mouse anywhere on the Windows desktop

- Right-click and select Display settings to bring up the configuration window.

- Refer to the Display configuration section

- Identify your monitors by clicking the Identify button.

- Select the relevant monitor for the following settings by clicking the identified monitor symbol

Manual IB-DK2262AC

- Select Multiple displays > Extend desktop to this display if you wish to extend a monitor.

Multiple displays

Multiple displays

1.

Extend desktop to this display

Make this my main display

Display resolution

1920 × 1080

Display orientation

Landscape

2.

Duplicate desktop on 1 and 3

Duplicate desktop on 2 and 3

Extend desktop to this display

Disconnect this display

- Click Keep changes to confirm and exit.

- Once the setting is completed, simply drag and drop the application icons to arrange your monitors. (However, some applications may not support to display on the extended desktop).

Display

Select a display below to change the settings for it. Press and hold (or select) a display, then drag to rearrange it.

Manual IB-DK2262AC

Setting the right resolution and frequenzy of your displays

There are two possibilities to choose the resolution of the selected monitor:

1. Standard

• Identify your monitors by clicking the Identify button.
• Select the relevant monitor by clicking the identified monitor symbol
• Click on Display resolution

Scale and layout

Change the size of text, apps and other items

Advanced scaling settings

Display resolution

1.

1920 × 1080

- Choose the right resolution from the drop-down menu.

2.

- Click Keep changes to confirm and exit.

Manual IB-DK2262AC

2. Advanced display settings

- Identify your monitors by clicking the Identify button.

- Click on Advanced display settings

Multiple displays

Multiple displays

Extend desktop to this display

Make this my main display

Connect to a wireless display

1.

Graphics settings

A new page opens up

- Select the relevant monitor by clicking Choose display

- Click on Display adaptor properties for Display X

2.

Manual IB-DK2262AC

A new window opens up

- Click on List All Modes

4.

A new window opens up

- Click on a valid mode according to your demands.

Repeat for each attached monitor if necessary.

Manual IB-DK2262AC

macOS® Display configuration

Once the extra monitors are connected, they can be configured to mirror mode or extend mode.

- Click on System Preferences

- Click on Displays

A new window opens up

- Click Arrangement

Manual IB-DK2262AC

- Select the corresponding monitor symbol by clicking and holding on the symbol of the monitor to be placed.

To set up scaled resolutions of the monitor displays, click the Display tab and then, in the opened window of the respective display, set your desired views separately. Select the Scaled option and then select the appropriate size in the field below.

Manual IB-DK2262AC

Advanced display settings

Hold down the option key, click again on Scaled and an advanced menu for resolution settings and repeat frequency settings opens.

Please select your preferred settings here.

Repeat for each attached monitor if necessary.

Handbuch IB-DK2262AC

Verpackungsinhalt

Diagram showing a power outlet connected to a device panel with ports and an arrow pointing to the next component (no text or symbols present)

© Copyright 2021 by RaidSonic Technology GmbH. All Rights Reserved.

The information contained in this manual is believed to be accurate and reliable. RaidSonic Technology GmbH assumes no responsibility for any errors contained in this manual. RaidSonic Technology GmbH reserves the right to make changes in the specifications and/or design of the above-mentioned product without prior notice. The diagrams contained in this manual may also not fully represent the product that you are using and are there for illustration purposes only. RaidSonic Technology GmbH assumes no responsibility for any differences between the product mentioned in this manual and the product you may have. DisplayLink ^ is the registered trademark of DisplayLink Corp. in the EU, the US, and other countries DisplayPort ^ and the DisplayPort ^ logo are trademarks owned by the Video Electronics Standards Association (VESA ^ ) in the United States and other countries. The terms HDMI ^ and HDMI ^ High-Definition Multimedia Interface, and the HDMI ^ logo are trademarks or registered trademarks of HDMI ^ LA, Inc. in the United States and other countries. Apple and macOS are registered trademarks of Apple Computer Inc. Microsoft, Windows and the Windows logo are registered trademarks of Microsoft Corporation. DisplayLink ^ is the registered trademark of DisplayLink Corp. in the EU, the US, and other countries