HACM121470ST - Coffee maker Hanseatic - Free user manual and instructions
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| Product Type | Automatic Coffee Machine |
| Brand | Hanseatic |
| Model | HACM121470ST |
| Dimensions (H x W x D) | 320 x 180 x 407 mm |
| Weight (Unloaded) | 8.51 kg |
| Power Supply | 220-240 V~, 50-60 Hz |
| Rated Power | 1235-1470 W |
| Water Tank Capacity | 1150 ± 30 ml |
| Coffee Bean Container Capacity | 160 g |
| Milk Container Capacity | 600 ml and 250 ml |
| Cord Length | 1 m |
| Protection Class | I |
| Item Number | 8175 9926 |
| Functions | Coffee, Espresso, Cappuccino, Latte Macchiato, Milk Foam, Hot Water |
| Modes | ECO, Fast, Standard |
| Grind Level Adjustment | Yes (adjustable while grinder is running) |
| Removable Brewing Unit | Yes (for cleaning) |
| Descaling Indicator | Yes (lights up after approx. 20 L of water) |
| Auto Shut-Off | Yes (adjustable via modes: 10, 20, or 30 minutes) |
| Milk Frother System | Integrated with removable parts for cleaning |
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USER MANUAL HACM121470ST Hanseatic
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Line drawing of a desktop computer with ventilation slots and control panel (no text or symbols)Bedienungsanleitung
Anleitung/Version:
2401-00731 DE 20240812
Modus (ECO, Fast, Standard)
natural_image
Line drawing of various household appliances and components including a desktop computer, battery pack, and cord (no text or labels)natural_image
Line drawing of a hand holding a small component connected to an electrical switch (no text or symbols present)natural_image
Line drawing of a desktop computer with ventilation slots and control panel (no text or symbols)User manual
Automatic coffee machine
Table of contents
Explanation of terms and symbols.... EN-3
Explanation of terms . . . . EN-3
Explanation of symbols .. EN-3
Safety ...... EN-4
Intended use ..... EN-4
Safety notices ..... EN-4
Delivery ..... EN-11
Package contents ..... EN-11
Checking the delivery . . . EN-11
First use ..... EN-12
Suitabel location ..... EN-12
Cleaning before use ... EN-12
Operating controls and appliance parts ..... EN-13
Operation ..... EN-15
Preparations ..... EN-15
Preparing coffee
without milk ..... EN-16
Preparing coffee
with milk..... EN-17
Hot water function ..... EN-18
Emptying the coffee grounds container, residual water and drip tray ..... EN-18
Further settings ..... EN-20
Adjusting the grind level ..... EN-20
Adjust beverage quantity ..... EN-20
Set mode (ECO, Fast, Standard)..... EN-21
Cleaning and care ..... EN-22
Cleaning ..... EN-23
Descaling ..... EN-26
Empty the appliance completely ..... EN-28
Troubleshooting ..... EN-29
Service ..... EN-31
General customer service ..... EN-31
Spare parts ..... EN-31
Waste prevention, free return and disposal ..... EN-32
Waste prevention ..... EN-32
Free return of old electrical appliances ..... EN-32
Disposal..... EN-33
Packaging ..... EN-35
Appendix EN-36
Technical data ..... EN-36
Before using the appliance, first read through the safety instructions and user manual carefully. This is the only way you can use all the functions reliably and safely.
Be absolutely sure to also observe the national regulations in your country, which are also
valid in addition to the regulations specified in this user manual.
Keep all safety notices and instructions for future reference.
Pass all safety notices and instructions on to the subsequent user of the appliance.
Explanation of terms and symbols
Explanation of terms
The following symbols can be found in this user manual.
WARNING
This symbol indicates a hazard with a medium level of risk which, if not avoided, could result in death or serious injury.
CAUTION
This symbol indicates a hazard with a low level of risk which, if not avoided, could result in minor or moderate injury.
NOTICE
This symbol warns against possible damage to property.
Explanation of symbols
The following symbols can be found in this user manual and/or on the product.
This symbol refers to useful additional information.
Safety
Intended use
You can use the fully automatic coffee machine to prepare standard household quantities of coffee / espresso, froth milk using steam and prepare hot water.
The appliance is intended exclusively for private use and is not designed for commercial use.
Only use the appliance as described in these instructions for use. Any other use is considered improper and may result in damage to property or even personal injury. The manufacturer accepts no liability for damage caused by improper use.
Safety notices
In this chapter you will find general safety instructions which you must always observe for your own protection and that of third parties. Please also observe the warning notices in the individual chapters on operation, cleaning, etc.
Risks to children and certain groups of individuals
WARNING
Risk of suffocation!
Children can become entangled in the packaging fi lm and suffocate.
■ Do not allow children to play with the packaging film.
WARNING
Risk of scalding!
If the mains cord is within reach of young children, they could pull down the coffee machine and suffer serious scalding.
■ Set up the coffee machine so that neither the appliance nor the mains cord are accessible to young children.
CAUTION
Risk of injury!
Children and certain groups of people have a higher risk of being injured when handling the appliance.
■ Appliances can be used by people with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
■ This appliance can be used by children aged from 8 years and above if they have been given supervision concerning use of the appliance in a safe way and if they understand the hazards involved.
■ Children shall not play with the appliance.
■ Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised.
- Keep the appliance and its cord out of reach of children aged less than 8 years.
Risks in handling household electrical appliances
WARNING
Risk of electric shock!
Touching live parts may result in severe injury or death.
■ Only connect the appliance if the socket voltage matches the requirements indicated on the type plate.
■ Do not connect the appliance to a multi-socket extension cable or a multi-socket plug.
■ Do not operate the appliance with an external timer or a separate remote control system.
■ Connect the appliance only to a properly installed and earthed electric socket.
■ Only use the appliance in doors. Do not use in wet rooms or in the rain.
■ Do not operate or continue to operate the appliance if
- it shows visible signs of damage, e.g. the supply cord is defective.
– it starts smoking or there is a smell of burning. - it makes unfamiliar noises.
In this case pull out the mains plug and contact our service department (see chapter "Service").
■ This appliance can only be
completely disconnected from the mains by pulling out the mains plug. The appliance must therefore be connected to an easily accessible socket so that it can be quickly disconnected from the power supply in the event of fault.
- Keep the appliance, mains plug and mains cord away from naked flames and hot surfaces.
■ Do not kink or pinch the mains cord or lay it over sharp edges.
■ If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
■ Always take hold of the mains plug itself, not the mains cord. Never touch the mains plug with wet hands.
■ Never immerse the appli ance, mains cord or plug in water or any other liquids.
■ Switch off the appliance and unplug it from the mains when not in use, in the event of a fault, and before cleaning or maintenance.
■ Inspections and repairs to the appliance may only be carried out by authorised specialists. Independent re-
pairs made to the appliance may cause damage to property and personal injury and void liability and warranty claims.
■ Never try to repair the appliance yourself.
■ Never open the housing.
■ Only parts corresponding the original appliance specifications may be used for repairs.
Risks in handling coffee machines
CAUTION
Health hazard!
Failure to clean or improper use of ingredients and cleaning and descaling agents can lead to damage to health.
■ Only fill fresh water into the water tank, never hot water or other liquids such as carbonated mineral water or milk.
■ Always keep the appliance and the individual parts clean.
■ Clean the appliance regularly (see 'Cleaning and care').
■ Follow the manufacturer's instructions for descaling and cleaning agents.
CAUTION
Risk of fire!
The appliance becomes hot during operation! Flammable objects in the immediate vicinity of the appliance could ignite!
■ Do not place the appliance near flammable objects such as curtains.
■ Never place the appliance on or near hot surfaces such as hobs, ovens, etc.
■ Do not bring the mains cable into contact with hot parts.
■ Do not place any objects on the appliance.
■ Do not cover the appliance, e.g. with cloths or similar.
■ Do not operate the appliance with an external timer or a separate remote control system.
CAUTION
Risk of burns!
The coffee spout becomes very hot during milk frothing, hot water preparation and coffee preparation! The coffee spout may still be hot even after switching off!
■ Do not touch the coffee spout during operation and do not reach underneath it.
■ Only clean the appliance when it is switched off and has cooled down.
CAUTION
Risk of scalding!
Hot steam escapes when the coffee machine is in use. Contact with the hot steam can lead to scalding.
■ Avoid any direct contact with hot steam or water.
■ During the rinsing process after switching on, hot water runs out of the coffee spout into the drip tray below. Make sure that you do not come into contact with splashes of water.
■ Only make hot water/milk foam when a container is placed under the coffee spout.
■ Do not heat flammable liquids with steam.
■ Do not open the coffee grounds container during operation.
■ Handle hot beverages with care.
■ Hot, acidic water escapes from the coffee spout during descaling. Avoid any contact with the hot water and the coffee spout during the descaling process.
NOTICE
Risk of damage to property! Improper handling of the appliance can lead to damage.
■ Never expose the appliance to temperatures below 0 °C. Any frozen residual water can damage the appliance.
■ If the appliance is used at temperatures below +5 °C and above +40 °C, the electronics may malfunction.
■ Only use the appliance if it is placed on a level, stable and insensitive surface.
■ Never operate the appliance without filling it.
■ Make sure that no foreign objects, such as stones, get into the grinder with the coffee beans, as these could damage the grinder.
■ Make sure that you only fill the bean container with pure coffee beans with no added caramelised or flavoured components.
■ Only put pure coffee powder and no other substances, such as water-soluble or freeze-dried instant products, other beverage powders or foreign bodies into
the filler chute for coffee powder.
■ Never expose the appliance to high temperatures (heating etc.) or the effects of the weather.
■ Do not exceed the maximum fill level of 1.1 litres. Filling with the wrong liquids can lead to damage.
■ Only fill with fresh, cold-water, never with other liquids such as carbonated mineral water, milk, etc.
■ Only operate the appliance when the drip tray with the drip grid and the coffee grounds container are inserted.
■ Never immerse the appliance in water to clean it, never put it in a dishwasher and never use a steam cleaner to clean it. The appliance may otherwise be damaged.
■ Do not use any solvent-based, corrosive or abrasive cleaning agents (e.g. oven or grill spray) or cleaning utensils (e.g. oven spon-
ges or similar). These can scratch the surface.
■ Never pour water into the bean container. This will damage the grinder.
■ Dry all parts thoroughly after cleaning.
■ Ensure that no liquid spills onto the appliance connector.
■ Ensure that the coffee-maker is not placed in a cupboard when in use.
Delivery
Package contents
natural_image
Line drawing of various household appliances and components including a desktop computer, battery pack, and cord (no text or labels)- Coffee maker
- Drip tray
- Milk container (2x)
- Milk tube (2x)
- Cleaning brush
- Push needle
- Mains plug
- Instructions for use
- Clean cloth
Checking the delivery
WARNING
Risk of electric shock!
Touching live parts may result in severe injury or death.
■ Never use a damaged appliance.
- Unpack the appliance.
- Check that the delivery is complete.
- Check whether the appliance was damaged during transit.
- If the delivery is incomplete or the appliance has been damaged during transport, please contact our Service department (see chapter "Service").
First use
Suitabel location
- The installation surface must be firm, level, dry, waterproof and robust.
– Position the appliance so that both the appliance and the power cable are out of reach of small children. - Do not place the appliance directly next to a cooker or other heat source.
– The appliance may be damaged if water gets into the housing. Do not place the appliance near taps or sinks. - When laying the mains cable, ensure that it is not damaged by sharp edges or contact with hot surfaces (e.g. electric hobs).
- The appliance can be damaged if the water inside it freezes.
- Do not place the appliance in a room where the temperature may drop below freezing.
Cleaning before use
- Remove all packaging from the appliance.
- Clean the appliance as described in the "Cleaning" chapter.
Operating controls and appliance parts
(1) Lid for coffee bean container
(2) Grinding level control
(3) Control panel
(4) Display
(5) Coffee and milk outlet
(6) Coffee grounds container
(7) Residual water tray
(8) Drip tray with drip grid
(9) Brewing unit
(10) Cover flap of the brewing unit
(11) Water tank
(12) Coffee bean container
Control panel
(13) On/off button
(14) Hot water button
(15) Cleaning/milk foam button
During the rinsing process after switching on, hot water runs out of the coffee spout into the drip tray below.
■ Make sure that you do not come into contact with splashes of water.
Requirements for safe use:
- You have read the "Safety" chapter and understood all safety instructions.
– The appliance has been set up as described in the "First use" chapter. - You have cleaned the appliance as described in the "Cleaning and care" chapter.
Preparations
- Push the drip tray with drip grid (8) all the way onto the appliance until it clicks into place.
- Connect the appliance to the power supply.
Filling the water tank
- Pull the water tank (11) upwards out of the appliance.
- Remove the protection foam pad from the bottom of water tank.
- Fill the water tank with fresh water.
The 'Max' mark must not be exceeded. - Replace the water tank in the appliance.
Adding coffee beans
- Remove the cover (1) from the coffee bean container (12).
- Fill with approximately as many coffee beans as you use in a day.
- Replace the cover on the coffee bean container. Push the cover all the way in.
Rinsing processes
The appliance rinses the coffee and milk outlet automatically when it was switched on from cold status (<45 °C).
Automatic rinsing works only if the drip tray (8) is installed.
To start rinsing manually:
- Press and hold the buttons ⏻ (13) and ⚙(14), until the appliance beeps twice.
The coffee and milk outlet (5) is rinsed.
You can interrupt the automatic rinse by pressing the cleaning button (15).
Preparing coffee without milk
Fill the appliance with water and coffee beans as described in the 'Preparations' chapter.
- Place a cup under the coffee outlet (5).
- Press the on/off button (13) to switch the appliance on.
- You can adjust the height of the coffee outlet to the cup size. To do this, slide the coffee outlet up or down.
- Press the 📋 button (18) once. You can adjust the amount of water for your coffee (see chapter 'Further settings').
Preparing coffee with milk
Preparing the milk tank
- Insert the coupling piece (19) into the lid of the milk tank (20).
- Insert the suction pipe (21) into the coupling piece on the lid of the milk tank.
-
Fill the milk tank with milk.
-
Place the milk tank lid with suction pipe on the milk tank.
- Remove the cap from the milk outlet (5). Insert the milk tube (22) into the milk outlet.
- Insert the other end of the milk tube (22) into the opening in the milk tank lid.
Milk foam function
- Press the button (15) twice. A signal tone sounds to confirm. The appliance then dispenses milk foam.
The process stops automatically after 90 seconds.
To stop the process earlier, press the button again.
Preparing cappuccino and latte macchiato
For a cappuccino (approx. 250 ml, including one shot of espresso):
- Press the cappuccino button (17) once.
- To stop the process, press the cappuccino button 📋 again.
For a latte macchiato (approx. 250 ml, including one shot of espresso):
- Press the latte macchiato button (16) once.
- To stop the process, press the latte macchiato button 📄 again.
You can adjust the amount of water that goes into your coffee (see "Adjust beverage quantity" on page EN-20).
Hot water function
To extract hot water:
- Press the button Ⓞ ^"" (14). The appliance dispenses hot water (approx. 150 ml).
The process stops automatically after 40 seconds.
To stop the process earlier, press the 🔊 button again.
Emptying the coffee grounds container, residual water and drip tray
When the coffee grounds container is full, the 'Empty coffee grounds' symbol lights up.
Empty the coffee grounds container:
- Remove the drip tray (8).
- Pull out the residual water tray (7) with the coffee grounds container (6).
- Empty the coffee grounds container, residual water tray and drip tray. Rinse them with fresh water. Dry them afterwards.
- Reinsert the coffee grounds container into the residual water tray and push the assembled parts into the appliance.
- Push the drip tray all the way into the appliance.
Further settings
Adjusting the grind level
! NOTICE
Risk of damage to property! Improper handling of the appliance can lead to damage.
■ Only adjust the grinding degree when the grinder is running.
Set the grind to a coarser setting if you want the coffee to taste milder. Set the grind finer if you want the coffee to have a stronger flavour.
-
Place an empty container under the Coffee and milk outlet (5).
-
Remove the cover from the coffee bean container (12).
The grinding level control (2) is located in the coffee bean container. The default setting is level 2.
- Press the espresso button 📁 (18), to start the grinder.
Set a coarser grind (for a milder flavour):
- When the grinder is running: Turn the grinding level control (2) clockwise in the + direction.
Set the grind finer (for a stronger flavour):
- When the grinder is running: Turn the grinding level control (2) anti-clockwise in the direction of —.
Adjust beverage quantity
You can change the default settings for the beverage quantities. These changes are then saved. One individual setting is possible for each beverage button.
- Place an empty receptacle under the Coffee and milk outlet (5).
- Press the desired beverage button once.
-
As soon as the coffee flows out of the coffee outlet: Press and hold the same beverage button.
-
When the desired quantity has been reached: Release the button.
The appliance emits 2 beeps to confirm. The setting is now saved.
Resetting to factory settings
Press and hold the buttons ⏻ (13) and ⏱ (17). The appliance emits 2 acoustic signals. The factory settings are now restored.
Set mode
(ECO, Fast, Standard)
- ECO mode: Energy saving Automatic switch-off after 10 minutes and no illumination light during the coffee process.
- Speed mode: Faster coffee brewing without pre-brewing.
Automatic switch-off after 30 minutes.
- Standard: Switches off after 20 minutes.
Changing the mode:
When the appliance is switched on, press and hold the button ⏻ (13) for 5 seconds.
• ECO mode: Press the ton (16).
- Speed mode: Press the button (18).
- Standard: Press the Button (17).
The appliance beeps twice when you have made a mode setting. If you do not want to make any settings, press the button again or wait for 10 seconds to return to the previous settings.
Cleaning and care
WARNING
Risk of electric shock!
Water ingress can cause a short circuit or electric shock.
■ Switch off the appliance before cleaning and disconnect the mains plug.
■ Allow the appliance to cool down completely before cleaning.
■ Never pour water into the bean container.
CAUTION
Health hazard!
Dried milk residues, coffee and coffee grounds residues and water that has been stagnant for a long time can cause harmful contamination and mould to form in the appliance.
■ Always keep the appliance and the individual appliance parts (coffee powder chute, grinder, brewing unit, coffee spout, coffee grounds container, water tank) clean.
■ Clean the appliance and the individual parts regularly.
NOTICE
Risk of damage to property! Improper handling of the appliance can result in damage to the appliance.
■ Do not immerse the appliance in water or other liquids for cleaning.
■ Never place the appliance or individual appliance parts in a dishwasher.
■ Do not use a steam cleaner for cleaning. This can cause a short circuit and damage the appliance.
■ Do not use any solvent-based, corrosive or abrasive cleaning agents (e.g. oven or grill spray) or cleaning utensils such as pot sponges or similar.
| Daily Weekly When required | |||
| Housing | X | X | |
| Water tank | X | X | |
| Brewing unit | X | X | |
| Milk system | X | X | |
| Coffee grounds container, residual water tray, drip tray | X | X | |
Cleaning
Cleaning the housing
- Wipe the housing with a soft, damp cloth. If necessary, also wipe the residual water tray with a soft, damp cloth.
Cleaning the water tank
NOTICE
Risk of damage to property! The water tank is not dish-washer-safe.
■ Do not wash the water tank in the dishwasher.
- Clean the water tank (11) with a dishwashing detergent.
- Rinse the water tank thoroughly with clean water and dry it.
Cleaning the brewing unit
CAUTION
Risk of burns! The brewing unit becomes very hot during use. ■ Do not clean the brewing unit immediately after use.
- Disconnect the appliance from the power supply.
- Press on the lower side of the cover flap (10) and remove the cover flap.
-
Press the release buttons (23) together and remove the brewing unit (9).
-
Clean the brewing unit under clear running water. Then dry thoroughly.
- Wipe the interior behind the cover flap with a damp cloth and then allow it to dry.
- Replace the brewing unit and the cover cap. You should hear the brewing unit click into place.
If the symbol ⚠ lights up: The brewing unit is missing or not inserted correctly. If the symbol ⚠ flashes: The cover flap is missing or is not inserted correctly.
Cleaning the milk system
- Remove the cover (24) from the milk frother (25).
natural_image
Line drawing of a hand holding a small component connected to an electrical outlet switch (no text or symbols)- Remove the milk frother.
- Fold the rubberisation (26) of the milk frother upwards.
- Remove the coupling piece (27) from the milk frother.
- If necessary, clean the hole (28) in the milk frother with the push needle supplied.
- Rinse the individual parts with clean water.
- Reinsert the coupling piece into the milk frother. Replace the milk frother and the cover in the appliance.
Cleaning the milk container and milk pipe
- Remove the suction pipe (21) and the coupling piece (19) from the milk container.
- Rinse the milk container (20) and the individual parts with clean water.
- If necessary: Clean the openings of the milk tube (22) with a needle or the bristles of a brush.
- Fill the milk container with water, connect it to the appliance and press the button (15) twice.
You can cancel the cleaning process by pressing the button again.
Descaling
! NOTICE
Risk of damage to property! Improper handling of the appliance can lead to damage to the appliance.
■ Only use commercially available descaler for fully automatic coffee machines.
■ Do not use vinegar or descaler for normal coffee machines or kettles.
When the appliance has used approx. 20 litres of water, the symbol lights up. This means that the appliance needs to be descaled. How often descaling is necessary also depends on the water hardness.
- For soft water: Descale at least every 3 months.
- For hard water: Descale every month.
The following symptoms indicate that descaling is necessary:
– The noise level increases when boiling.
– The brewing process takes longer than usual.
- The appliance switches off before the water tank is empty.
Two steps are necessary for thorough descaling.
Step 1
- Remove the milk tube (22) from the coffee and milk outlet (5).
- Fill the water tank (11) up to the max. mark and pour the desca- ler into the water tank.
- Insert the water tank and connect the appliance to the power supply.
- Place an empty container under the coffee outlet.
The container must be large enough to collect all the water from the water tank. - Press and hold the buttons ⏻ (13) and 📋(18) until the appliance emits 2 beeps.
The symbol 📊 and the espresso button 📌ash on the display (4) - Press the button to start descaling. The symbol flashes on the display. Descaling and cleaning runs until the water tank (11)
is empty. This takes about 30 minutes.
When the water tank is empty, the display 🔒 and the button 🔒 flash.
Carry out Step 2 promptly, otherwise the appliance could switch off.
Step 2
- Remove the water tank (11) and rinse it out thoroughly.
- Empty the drip tray and place it back under the Coffee and milk outlet (5).
- Fill the water tank with clear water up to the max. mark and reinsert it into the appliance.
Descaling and cleaning will now start again automatically. When the process is complete, the appliance switches off automatically. - Rinse the water tank again thoroughly with clear water.
You can now use the appliance again as usual.
Empty the appliance completely
If you are not using the appliance for a longer period of time, to protect it from frost or if it needs to be repaired, empty it completely first.
- Press and hold buttons ⏻
(13) and 📋 (16) for about 5 seconds. - Remove the water tank from the appliance. the symbol
will light up stably, indicating that the empty system is under process.
When the appliance is completely empty, it switches off automatically.
Troubleshooting
| Problem Possible cause Solution | ||
| Buttons do not react immediately to pres-sing them or react badly | The buttons are dirty. Wipe the panel with a damp cloth and then dry it off. | |
| Put your finger completely on the key. | ||
| The coffee cannot come out of the spout and the symbolflashes. | Empty system function may have been used before. | Press the hot water button until water can come out of the spout. |
Symbol  flashes. | Water tank is not pro-perly insered. | Place the water tank cor-rectly. |
| There is not enough water in the water tank. | Fill the water tank. | |
Symbol  flashes. | Coffee beans container is empty. | Add coffee beans to the coffee beans container. Then start a coffee pro-cess or restart the machi-ne. |
Symbol  lights up. | Coffee grounds con-tainer is full. | Empty the coffee grounds container. |
Symbol  flashes. | Coffee grounds con-tainer not correctly inserted. | Place the coffee grounds container correctly. |
Symbol  lights up. | Brewing unit is not correctly inserted. | Place the brewing unit cor-rectly. |
Symbol  flashes. | Cover flap of the brewing unit not pro-perly closed. | Close the cover flap. |
Symbol  lights up. | The appliance needs to be desclaed. | Descale the appliance. |
| No coffee is dispensed from the outlet or the coffee flows very slowly from the outlet. Water has collected in the inner drip tray. | The coffee and milk outlet is blocked. | Carry out the rinsing programme for the outlet. |
| Clean the components for the milk foam. | ||
| Coffee powder is blocking the brewing unit. | Clean the brewing unit and adjust the grind to a coarser level. | |
| No milk foam is dispensed | Suction hose is not correctly positioned on the milk tank with coupling piece. | Place the couplig piece correctly. |
| Components for milk foam are blocked. | Clean the milk system. | |
| Milk foam has too many bubbles or is not frothed enough | Milk is too cold or contains too little fat. | Use milk with a higher fat content and at least 5°C. |
| Components for milk foam are blocked | Clean the components for the milk foam. | |
| The coffee does not have any crème | Coffee beans have lost their aroma. | Replace the coffee beans. |
| Coffee beans are not suitable | Use coffee beans for fully automatic coffee machines or espresso machines. | |
| The degree of grinding is incorrectly set. Coffee ground is grinded too coarsely. | Correct the degree of grinding. | |
| The coffee is too cold | The vessel was not preheated. | Preheat the vessel, for example with hot water function. |
| Limescale in the appliance. | Descale the appliance. | |
Service
Please note!
You are responsible for the condition of the appliance and its proper use in the household.
Damage resulting from non-compliance with this user manual cannot be recognised.
In order for us to help you quickly, please tell us:
| Name of appliance Model Order number | ||
| HanseaticAutomatic coffee machine | HACM121470ST | 8175 9926 |
General customer service
Please contact your mail order company's product advice centre if you have questions, complaints or accessory orders.
Spare parts
Customers in Germany
Please contact the OTTO customer service:
Phone: +49 (40) 3603 3330
Monday–Friday 7 a.m.–10 p.m., Saturday and Sunday 9 a.m.–9 p.m.
Customers in Austria
Please contact your mail order company's customer service centre or product advice centre.
Waste prevention, free return and disposal
Waste prevention
According to the provisions of Directive 2008/98/EC, waste prevention measures always take priority over waste management.
For electrical and electronic devices, waste prevention measures include extending the lifespan of defective devices through repair and reselling used working appliances instead of disposing of them.
Please help us reduce waste and contact our customer service if your product is faulty.
More information can be found in the brochure ‘Waste Prevention Programme – of the German Government with the Involvement of the Federal Länder’.
distance selling, the option of having old electrical equipment collected for free applies only in the case of purchase of new electrical equipment with heat exchangers (e.g. refrigerators, dehumidifiers), screens and display devices with a screen surface > 100 cm ^2 , and large devices with at least one of its external dimensions measuring more than 50 cm.
In addition, consumers may return up to three old electrical appliances of the same type to a distributor's collection point for free, without having to purchase a new electrical appliance. In this case, however, the old appliances' external dimensions may not exceed 25 cm.
Free return of old electrical appliances
Upon purchasing a new electrical appliance of the same type with essentially the same function, consumers may return an old electrical appliance to a distributor obliged to take back old appliances, at no extra cost for the consumers. This option also exists for deliveries made to a private household. For
Disposal
Disposing of old electrical devices in an environmentally-friendly manner
Electrical appliances contain harmful substances as well as valuable resources.
Every consumer is therefore required by law to dispose of old electrical appliances at an authorised collection or return point. They will thus be made available for environmentally-sound, resource-saving recycling.
You can dispose of old electrical appliances free of charge at your local recycling centre.
Please contact your dealer directly for more information about this topic.
Don't forget to erase data!
If necessary, each consumer is responsible for erasing personal data from electrical and electronic equipment
Batteries and rechargeable batteries, lamps and bulbs
If necessary, old single-use and rechargeable batteries that are not encased by an old electrical appliance, as well as lamps/bulbs that can be removed from an old electrical appliance without being destroyed, must be removed and disposed of separately before you return the appliance.
This symbol means that single-use and rechargeable batteries may not be disposed of with other household waste.
Consumers are required by law to bring all single-use and rechargeable batteries, regardless of whether they contain harmful substances or not, to a collection point operated by their communal authority or borough or to a retailer so that they can be disposed of in an environmentally friendly manner and so that valuable resources (e.g. cobalt, nickel or copper) can be recovered.
Batteries and rechargeable batteries can be returned free of charge.
Some of the possible contents (e.g. mercury, cadmium and lead) are toxic and, if improperly disposed of, can have adverse effects on the environment. Heavy metals, for instance, can have detrimental health effects on humans, animals and plants and accumulate in the environment and food chain, and then enter the body indirectly through the consumption of food.
There is a high risk of fire with old lithium batteries. Special care must therefore be taken to properly dispose of old lithium batteries and rechargeable batteries. Improper disposal can also lead to internal and external short circuits because of thermal effects (heat) or mechanical damage. A short circuit can lead to a fire or an explosion and have serious consequences for people and the environment. It is therefore important to tape off the terminals of lithium batteries and rechargeable batteries before disposing of them to prevent an external short circuit.
Single-use and rechargeable batteries that are not built into the device should be removed before disposal and then disposed of separately.
Please only dispose of single-use and rechargeable batteries in a discharged state!
If possible, use rechargeable batteries in place of disposable batteries.
Charge your batteries correctly and fully to maximise their service life. If necessary, discharge them completely with a suitable charger before recharging them.
Always use the correct type of batteries for your devices. Incorrect use can shorten the life of the batteries and possibly have harmful effects.
*) labelled with:
$$ \begin{array}{l} \text {Cd = cadmium, Hg = mercury, Pb} \ = \text {lead} \end{array} $$
Packaging
Our packaging is made of environmentally friendly, recyclable materials:
– Outer packaging made of cardboard
- Moulded parts made of foamed, CFC-free polystyrene (PS)
– Films and bags made of poly-ethylene (PE)
– Tension bands made of polypropylene (PP)
- Saving energy also protects against excessive global warming. Your new appliance uses little energy due to its environmentally friendly insulation and technology.
Appendix
Technical data
| Manufacturer Hanseatic | |
| Name of appliance Automatic coffee machine | |
| Model HACM121470ST | |
| Dimensions (H × W × D) | 320 × 180 × 407 mm |
| Unloaded weight 8.51 kg | |
| Coffee bean container capacity 160 g | |
| Water tank capacity | 1150 ± 30 ml |
| Milk container capacity 600 ml / 250 ml | |
| Cord length 1 m | |
| Supply voltage 220–240 V~, 50–60 Hz | |
| Rated power 1235-1470 W | |
| Power consumption in Off mode | 0.1 W |
| Protection class | I |
| Item no. | 8175 9926 |