HRVC-MAI52BK - Robot vacuum Heinner - Free user manual and instructions
Find the device manual for free HRVC-MAI52BK Heinner in PDF.
| Product Type | Robot Vacuum Cleaner |
| Brand | Heinner |
| Model | HRVC-MAI52BK |
| Battery Voltage | 14.4 V |
| Battery Capacity | 5200 mAh |
| Battery Type | Li-ion |
| Charging Base | Included, detachable docking station |
| Detection Technology | Line laser 3D detection |
| Mopping Function | Yes, with water tank and mopping cloth |
| Side Brushes | 2 (color-coded, replaceable) |
| Main Brush | Roller brush, replaceable |
| Filter | Washable, replaceable |
| Water Tank Capacity | Approx. 300 ml (estimated) |
| Dustbin Capacity | Approx. 600 ml (estimated) |
| Wireless Connectivity | Wi-Fi 2.4 GHz, Bluetooth |
| App Control | Yes (smartphone app) |
| Spot Cleaning | Yes, 1 m radius |
| Automatic Recharge | Yes |
| Scheduled Cleaning | Yes, via app |
| Do Not Disturb Mode | Yes |
| Dimensions (Diameter x Height) | Approx. 33 x 8 cm (estimated) |
| Weight | Approx. 3 kg (estimated) |
| Power Input (Docking Station) | 100-240 V AC, 50/60 Hz (estimated) |
| Laser Classification | Class 1 (IEC 60825-1:2014) |
| Wireless Frequency | 2400-2483.5 MHz |
| Max Wireless Output Power | 20 dBm (Wi-Fi), 10 dBm (Bluetooth) |
| Recommended Cleaning Frequency | Weekly for brushes and sensors; replace main/side brushes every 6 months, filter every 1-3 months |
| Safety | For ages 8+; laser class 1; RF exposure distance 20 cm |
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Download the instructions for your Robot vacuum in PDF format for free! Find your manual HRVC-MAI52BK - Heinner and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. HRVC-MAI52BK by Heinner.
USER MANUAL HRVC-MAI52BK Heinner
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Black circular robotic vacuum cleaner with control buttons and a central circular dial (no visible text or symbols on the device body)- Battery: 14.4 V, 5200 mAh
• Line laser 3D detection technology.
- Mopping function
1. INTRODUCTION
Please read the instructions carefully and keep the manual for future information.
This manual is designed to give all necessary instructions concerning installation, use and maintenance of the unit. In order to operate the unit correctly and safely, please read this instruction manual carefully before installation and use.
2. CONTENT OF YOUR PACKAGE
→ Robot vacuum cleaner
→ User manual
→ Warranty certificate
3. SAFETY INSTRUCTIONS
General
- This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children without supervision.
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Plug must be removed from the socket-outlet before cleaning or maintaining the appliance. Switch off before cleaning or maintaining the appliance.
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If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.
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WARNING: For the purposes of recharging the battery, only use the detachable docking station provided with this appliance.
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This appliance contains batteries that are only replaceable by skilled persons.
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Do not bring the smart robot close to heat source, radiation or burning cigarette butts. It is strictly forbidden to vacuum the following objects:
-All liquids such as water and solvents.
-Lime, cement dust and other construction dust and garbage.
-Heat generating objects, such as unextinguished carbon butts, cigarette butts.
-Sharp fragments, such as glass, etc.
-Flammable and explosive items, such as gasoline and alcohol products.
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Before using, please remove all fragile items from the ground (such as glasses, lamps, etc.), and items that may be tangled with the side brush, Roller brush and drive wheels (such as wires, curtains and other easily entangled materials).
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Please pay attention to your hair and avoid entanglement on wheels or roller brushes when using, cleaning, and maintaining the robot.
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Do not use this product at an altitude of more than 2000m.
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Wireless network: 2400-2483.5MHz, MAX POWRE: 20dBm, BLUETOOTH MAX POWR: 10dBm
To satisfy RF exposure requirements, a separation distance of 20 cm or more should be maintained between the antenna of this device and persons during device operation. To ensure compliance, operations at closer than this distance is not recommended.
- CLASS 1 LASER PRODUCT
INVISIBLE LASER RADIATION
(Note: Laser classified to Class 1 according to IEC 60825-1:2014)
Warning for docking station
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"IMPORTANT SAFETY INSTRUCTIONS – SAVE THESE INSTRUCTIONS" and "DANGER – TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, CAREFULLY FOLLOW THESE INSTRUCTIONS".
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This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children without supervision.
-
Plug must be removed from the socket-outlet before cleaning or maintaining the appliance. Switch off before cleaning or maintaining the appliance.
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If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.
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Docking base is only applicable to the product model mentioned on this user manual.
(Battery pack type: Li-ion, DC 14.4 V, 5200 mAh)
The Docking base will automatically start charging after Robot Vacuum Cleaner returned to the base.
- Warning: The battery charger (Docking station) is not intended to charge non-rechargeable batteries.
Warning for battery
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The product must be powered off before removing the battery.
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Please note that do not disassemble the battery by yourself.
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If you need to replace it, please contact the after-sales service center.
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Please dispose of used battery according to local laws and regulations
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Do not dismantle, open or shred the battery.
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Do not expose batteries to heat or fire. Avoid storage in direct sunlight.
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Do not short-circuit a battery.
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Do not store batteries haphazardly in a box or drawer where they may short-circuit each other or be short-circuited by other metal objects.
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Do not subject batteries to mechanical shock.
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In the event of a leaking, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the affected area with copious amounts of water and seek medical advice.
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Do not use any charger other than that specifically provided for use with the equipment.
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Do not use any battery which is not designed for use with the equipment.
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Do not mix different manufacture, capacity, size or type within a device.
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Keep batteries out of the reach of children.
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Seek medical advice immediately if the battery has been swallowed.
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Keep batteries clean and dry.
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Do not leave a battery on prolonged charge when not in use.
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After extended periods of storage, it may be necessary to charge and discharge the batteries several times to obtain maximum performance.
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The batteries give their best performance when they are operated at normal room temperature (20 °C ± 5 °C).
- Retain the original product literature for future reference.
- The battery may be irreversibly damaged if the battery is in low power for a long time. It is recommended that the battery retain sufficient power before storage.
4. PRODUCT DESCRIPTION


Accessories

Charging base

Side brush

Mopping cloth

User manual

Cleaning brush

Filter
5. INSTALLING
First use
Step 1: Get Ready
Remove excess clutter and cables on the floor before cleaning.

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Line drawing of a dining table with chairs, a fan, and a monitor, all without any text or symbols.Unbox the charging base and robot.

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Illustration of a robotic vacuum cleaner with two hands extending outward (no text or symbols)Remove the protection bar

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Illustration of a robotic vacuum cleaner with a hand interacting with it (no text or symbols present)Remove the retainer
Step 2: Position the charging base
Place the charging base on a level surface against a wall. Plug the power cord into a power outlet

Store the extra cord into the storage slot at the back of the base.
Step 3: Install side brushes

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Diagram of a circular device with internal components and two arrows pointing to features (no text or symbols)Step 4: Power on the robot
Place the robot on the base. Press and hold “💡” button to turn on the robot. We recommend you charge the robot for at least 6 hours before first use.

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Diagram of a robotic vacuum cleaner with a mounted device and cable, showing no text or symbols.Step 5: Network pairing
Step 6: Start cleaning.
Fill the tank with water

Ensure everything is well assembled on the robot.
Briefly press “” button to start/pause/ resume cleaning.
6. USING THE PRODUCT
Installation of charging base
- Place the charging base flat against the wall on a level surface. If there is any charging base for other robot vacuum cleaners in the room, please put it away before use of our charging base to avoid mismatching.
- Place the charging base in an area covered with wireless network signal to ensure stable network connection of the robot and proper function of the App. Store the excess cords into the slot at the back of the charging base to avoid affecting the proper function of the robot vacuum.

Note
- Avoid placing the robot and the base under direct sunlight.
- Do not cover the signal transmission area of charging base with stickers or other objects.
- Be sure to keep the charging area dry.
Installing the side brushes
- Turn the main unit over. Attach the side brush to its color-matched post and press down until they fit into place, as shown in the below.
- To remove the side brush, grab the rubber-coated legs of the side brush with both hands (be careful not to pull the hair bundle vigorously) and pull it out.

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Diagram of a circular device with internal components and two arrows pointing to features (no text or symbols)Power on and charging
Press and hold “💡” for 3 seconds to power on the robot vacuum. After the power indicator turns on, put the robot vacuum into the charging base for charging, as shown.
We recommend you charge the robot for at least 6 hours before using it for the first time.

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Diagram of a robotic vacuum cleaner with a close-up view showing internal components (no text or symbols)| Indicator light | Status | ||
| Off | Stable light | Off | 1) Robot is in standby mode, or2) Cleaning in progress, or3) Robot is fully charged. |
| Off | Stable light | Stable light | Battery level ≥ 20%, robot has finished its mission and is going to recharge |
| Off | Stable light | Flash quickly | Battery level < 20%, robot is going to recharge |
| Off | Flash slowly | Off | Robot is charging. |
| Off | Flash quickly | Off | Error has occurred, see "common problems" |
Note
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When the battery level is too low, the robot cannot be turned on. Please charge before using.
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The robot will not be turned off when placed on the charging base. To turn the battery off, remove the robot from the base, press and hold for 3s to shut it down. All indicators will be turned off.
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To ensure that the robot is always ready for use, keep it in the charging state.
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If you manually put the robot vacuum into the base, ensure that the charging contacts of both the robot and the base are connected. When placed correctly, there should be some distance between the robot's bumper and the charging base.
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For long-term storage, remove the robot from the base, turn it off and store it in a cool, dry place. If the robot is not used for more than 3 months, allow it to get charged for at least 12 hours before using. To preserve the battery lifespan, we suggest you fully charge the battery at least once every six months.
Preparations of the water tank
When using the mopping function, press the dustbin release button to remove the dustbin. Open the tank lid, fill the water tank with cold water, and securely close the lid. Place the dustbin back into the robot.

Note
Do not add hot water or detergent into the tank to prevent clogging.
Environmental requirements
Before using the robot, please make sure the area to be cleaned is free from items that may be tangled/stuck with the robot (such as wires, hard objects, iron nails, glasses and other sharp fragments), and items that may be dragged or knocked down by the robot (such as fragile, precious and dangerous objects likely to fall) to avoid any possible personal injury or property damage.

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Simple line drawing of a room interior with a rug, cabinet, and wall (no text or symbols)Start/Pause/Resume
Briefly Press “ ” to start/pause/resume cleaning or use your App to control.
| Operation | Button | |||||
![]() | ![]() | ![]() | ||||
| Short press | Start/pause/resume | Return to the base | Start spot cleaning | |||
| Press and hold for 3 sec | Shut down | / | Enter the wireless network pairing state | |||
Spot cleaning
When the robot vacuum is in standby/pause mode, press "☐" to start spot cleaning.
The robot will begin to clean an area of one square meter centred on itself. After spot cleaning, the robot will automatically return to the charging base to recharge.
Note that starting the spot cleaning mode will automatically stop the current cleaning cycle.

Recharge
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When the robot vacuum is in standby mode, press “ 🔍 ” and the robot vacuum will start recharging. When the robot vacuum is in cleaning process, pressing “ ⏻ ” can stop cleaning, and then press “ 🔍 ” can start recharging.
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Under special circumstances (such as power depletion, robot vacuum jamming, etc.), the robot vacuum may not be able to recharge automatically. Please manually place the robot vacuum back to the charging base.
Note
The robot vacuum will enter sleep mode when it is in standby mode for more than 10 minutes. In sleep mode, press any key to wake up the robot vacuum.
Do not immerse the robot in water. Doing so may damage the equipment, causing short-circuit or current leakage.
7. CLEANING AND MAINTENANCE
Cleaning the main brush
- Turn the main unit over. Put your hand on the notch of the cover plate of the main brush, press down the release buttons to release the cover plate and pull it out, and lift the main brush to take it out.

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Illustration of a robotic vacuum cleaner with hand and internal components, showing assembly steps (no text or symbols)- Clean the main brush and its cover plate with the cleaning brush or a soft cloth. Wash the main brush with water and dry it.

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Illustration of a hand using a tool to clean or wash the next to a cylindrical object, with a faucet partially visible (no text or symbols)- After cleaning, press the end cover back to the main brush body. Install the main brush body into the main unit according to the direction shown in the figure. It is recommended to clean the main brush every week and replace them every 6 months.

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Diagram showing a robotic vacuum cleaner inside a circular housing, with an arrow indicating the component (no text or symbols present)Cleaning the side brush
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Pull to remove the side brushes. Remove any tangled hair, debris, and then reinstall them.
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It is recommended to clean the side brushes every week and replace them every 6 months.

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Technical line drawing of a circular device with internal components and a separate 3D fan-like structure (no text or symbols)Note: If side brushes are curled, you can remove them and place in warm water (Suggested 30 - 50°C) for 30 seconds and then let it thoroughly dry.
Cleaning the dustbin, water tank and filter
Step1: Take out the dustbin.
Press the dustbin release button as shown and take out the dustbin.
Step2: Open the lid of the water tank and clean out the remaining water.
Open the lid of the dustbin and take out the filter.
Step3: Remove debris by tapping the filter against your garbage bin. You can clean the dustbin, the filter and filter mesh with water, but remember to dry them THOROUGHLY before reinserting them into the robot (Do not clean the filter elements with detergents).
Step4: Reinsert the dustbin back in the robot. It is recommended to clean the filter element every week and replace it every 1-3 months.

Step1


Step2

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Illustration of a faucet spraying water onto a smartphone (no text or symbols)Step3

Cleaning the mop assembly
- Release the mop assembly and clean it.

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Illustration of a robotic vacuum cleaner with control panel and hand gesture (no text or symbols)- Remove the mopping cloth from the mop holder.

- Wash the mopping cloth with water and dry it; then place the cleaned mopping cloth back to the mop holder and re-install the mop assembly to the robot.

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Illustration showing a faucet with water splashing into a bowl, then being cut into a mesh basket (no text or symbols)Main wheels
Weekly cleaning is recommended.
Rotate the main wheels back and forth to remove debris or dust - remove and take out the hair or debris with the cleaning brush or a soft cloth.

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Line drawing of a robotic vacuum cleaner with a hand adjusting the component (no text or symbols)Sensor and charging contacts
Weekly cleaning is recommended

Gently wipe the sensor with a dry soft cloth to remove the dust on the surface.
Gently wipe the charging contacts with a dry soft cloth to ensure normal charging.

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Line drawing of a device casing with two connectors and a base (no text or symbols)8. TROUBLESHOOTING
Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to the service center.
| Problem | Possible reason | Solution |
| The robot vacuum cannot be recharged. | The robot vacuum is not in contact with the charging contacts. | Place the robot vacuum 1m in front of the charging base and press the recharging button. |
| The robot vacuum cannot return for charging. | The charging base is placed improperly. | Place the charging base on a level surface that is free of obstacles |
| The robot vacuum is trapped. | The robot vacuum is entangled/stuck by objects (such as cords) on the floor. | Please put away the scattered cords and objects on the floor. |
| The side brush/main brush is stuck so that the robot vacuum cannot move normally. | Remove the objects that caused the main/side brush to be stuck and place the robot flat on the floor and restart. | |
| The robot vacuum is stuck by obstacles. | Remove the obstacles and proceed with cleaning, or set No-go zones in App. | |
| Cleaning process has not been completed, but the robot vacuum returns for charging | The battery level of the robot vacuum is running low. | Let the robot vacuum return for recharging. |
| Fail to clean as appointment. | Scheduled appointment has been cancelled. | Reset appointment |
| The robot vacuum is in "Do Not Disturb Mode". | Turn off "Do Not Disturb Mode" or adjust the "do not disturb time interval". | |
| The robot vacuum does not work. | Left/right wheel is suspended. | Place the robot vacuum flat on the floor and start the robot vacuum. |
| The robot vacuum moves backward. | The protective cover of navigation module is stuck | Gently tap the protective cover to remove dust. |
| There is obstacle ahead. | Remove the obstacle ahead | |
| The bumper is stuck. | Gently tap the front bumper to remove dust. | |
| There is dust accumulated on the cliff sensors. | Clean the dust accumulated on the surface of cliff sensors. | |
| The robot vacuum has no sound. | The sound is muted. | Turn up the volume. |
| The robot vacuum is in "Do Not Disturb Mode". | Turn off "Do Not Disturb Mode". | |
| The App shows the connection is disconnected. | The phone is not connected to the network normally | Reconnect the phone network. |
| The router is not working properly. | Restart the router. | |
| The robot vacuum is not turned on. | Turn on the robot. | |
| The network is removed. | Add new appliances in the App. | |
| Wireless network password or network has been changed. | Reset the network by pressing and holding the " " button for 3 seconds.Add the device again following the phone's instructions. | |
| App operation response delays. | Wireless network signal is weak. | Restart the router to reduce the number of access users.Check the phone settings. |
| The network bandwidth is insufficient | Increase the network bandwidth. |

Environment friendly disposal
You can help protect the environment!
Please remember to respect the local regulations: hand in the non-working electrical equipment's to an appropriate waste disposal center.

HEINNER is a registered trademark of Network One Distribution SRL. Other brands and product names are trademarks or registered trademarks of their respective holders.
No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from NETWORK ONE DISTRIBUTION.
Copyright © 2013 Network One Distribution. All rights reserved.
www.heinner.com, http://www.nod.ro

This product is in conformity with norms and standards of European Community

Importer: Network One Distribution
Marcel Iancu Street, 3-5, Bucharest, Romania
Tel: +40 21 211 18 56, www.heinner.com, www.nod.ro
ASPIRATOR ROBOT
Model: HI-RoboX+
HRVC-MAI52BK

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Black circular robotic vacuum cleaner with control buttons and a central circular dial (no visible text or symbols on the device body)• Acumulator: 14,4 V, 5200 mAh
- Tehnologie de detectare 3D cu laser linear.
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Line drawing of a dining table with chairs, a floor fan, and a circular symbol indicating no signage or text (no readable text)natural_image
Illustration of a robotic vacuum cleaner with two hands extending outward (no text or symbols)natural_image
Illustration of a robotic vacuum cleaner with a hand interacting with it (no text or symbols present)natural_image
Diagram of a circular device with internal components and two arrows pointing to features (no text or symbols)natural_image
Diagram of a robotic vacuum cleaner with a mounted device and cable, showing no text or symbols.Notă
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Diagram of a circular device with internal components and two downward arrows indicating features (no text or symbols)natural_image
Diagram of a robotic vacuum cleaner with a close-up view showing internal components (no text or symbols)natural_image
Simple line drawing of a room interior with a rug, cabinet, and wall (no text or symbols)Pornire/Întrerupere/Reluare
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Diagram showing a hand pressing down on a circular device with internal components, and then folding into a separate view of a mechanical component (no text or symbols present)natural_image
Illustration of two mechanical devices: one with a hand holding a tool, the other with a water drop and spray (no text or symbols)natural_image
Diagram showing a robotic device with internal components and an arrow indicating motion (no text or symbols)natural_image
Technical line drawing of a device with internal components and a separate schematic view (no text or symbols)natural_image
Illustration of a robotic vacuum cleaner with hand and touchscreen, shown in two sequential views (no text or symbols)natural_image
Simple line drawings of kitchen utensils: a drain with splashing water, a bowl with a handle, and a pan with a mesh handle (no text or symbols)Roțile principale
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Line drawing of a rectangular electronic device with two ports and a base (no text or symbols)8. DEPANARE
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Black circular robotic vacuum cleaner with control buttons and a central circular dial (no visible text or symbols on the device body)- Акумулаторна батерия: 14,4 V, 5200 mAh
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Line drawing of a room layout with a fan, table, chairs, and a floor lamp; no text or symbols present.Разопаковайте основата за зареждане и робота.

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Illustration of a robotic vacuum cleaner with two hands extending outward (no text or symbols)Премахнете защитите

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Illustration of a robotic vacuum cleaner with a hand adjusting its circular button (no text or symbols)natural_image
Diagram of a circular device with internal components and two arrows pointing to features (no text or symbols)natural_image
Diagram of a robotic vacuum cleaner with a mounted sensor or sensor module (no text or symbols present)Забележка
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Diagram of a circular device with internal components and directional arrows indicating assembly or movement (no text or symbols present)natural_image
Diagram of a robotic vacuum cleaner with a close-up view showing internal components (no text or symbols)natural_image
Interior view of a room with a wall-mounted cabinet and a checkmark icon (no text or symbols)natural_image
Diagram showing a hand holding a device next to an open circular device with internal components, and a separate view of a device being processed (no text or symbols present)natural_image
Illustration of a hand using a tool to lift a cylindrical object, while another hand drops water from a faucet (no text or symbols)natural_image
Diagram showing a robotic vacuum cleaner with internal components and a downward arrow indicating motion (no text or symbols present)natural_image
Technical line drawing of a circular device with internal components and a separate view of a wind turbine blade (no text or symbols)natural_image
Illustration of a robotic vacuum cleaner with hand and touchscreen buttons, shown in two different views (no text or symbols present)natural_image
Illustration of kitchen utensils including a faucet, drain sink, and a bag with a handle (no text or symbols)Основните колелца
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Diagram of a robotic vacuum cleaner with a hand adjusting the component (no text or symbols visible)natural_image
Line drawing of a rectangular electronic device with two ports and a base (no text or symbols)8. ОТСТРАНЯВАНЕ НА ПОВРЕДИ
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Black circular robotic vacuum cleaner with control buttons and a central circular dial (no visible text or symbols on the device body)- Akkumulátor: 14,4 V, 5200 mAh
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Line drawing of a dining table with chairs, a fan, and a stopper, all without any text or symbolsnatural_image
Illustration of a robotic vacuum cleaner with two hands extending outward (no text or symbols)Távolítsa el a

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Illustration of a robotic vacuum cleaner with a hand interacting with it (no text or symbols present)natural_image
Diagram of a circular device with internal components and two arrows pointing to features (no text or symbols)natural_image
Diagram of a robotic vacuum cleaner with a mounted device and control panel (no text or symbols)Megjegyzés
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Diagram of a circular device with internal components and two arrows pointing to features (no text or symbols)natural_image
Diagram of a robotic vacuum cleaner with attached door panel and mounting bracket (no text or symbols)natural_image
Interior view of a room with a rug, cabinet, and wall-mounted door (no text or symbols)natural_image
Diagram showing a hand pressing down on a circular device with internal components, and then folding into a multi-layered final device (no text or symbols present)natural_image
Illustration of a hand using a tool to clean or wash the material from a cylindrical device, with a faucet partially visible (no text or symbols)natural_image
Diagram showing a robotic vacuum cleaner with internal components and a downward arrow indicating motion (no text or symbols present)natural_image
Technical line drawing of a circular device with internal components and a separate view of a wind turbine blade (no text or symbols)natural_image
Illustration of a faucet pouring liquid into a rectangular container (no text or symbols)- Lépés

3. Lépés


