PANASONIC DH-3NP2 - Instant water heater and water heater

DH-3NP2 - Instant water heater and water heater PANASONIC - Free user manual and instructions

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Product Type Instantaneous Electric Water Heater with Rain Shower
Model Panasonic DH-3NP2
Power Supply 240 V a.c., 50 Hz
Power Consumption 3600 W
Electric Power Control Inlet water temp (OFF), 1000 W - 3600 W
Minimum Water Pressure 4.9 kPa (0.05 kgf/cm², 0.71 psi)
Maximum Water Pressure 380 kPa (3.87 kgf/cm², 55 psi)
Dimensions (H x W x D) 380 mm x 200 mm x 89 mm
Weight 2.6 kg
Outlet System Single Point System (Open Outlet)
Rain Shower Included with adjustable upper and lower pipes
Shower Head Ag+Crystal-Antibacterial Shower Plate with three spray modes: Wide, Normal, Spot
Safety Features Built-in Earth Leakage Breaker (ELB) with test button, thermal cut-out, double pole switch
Water Volume Control Water Volume Knob (clockwise increase volume, decrease temperature)
Temperature Control Power Control Knob (Off to High, gradual adjustment)
Filter Built-in Filter Unit (clean weekly, removable via Filter Knob)
Installation Wall-mounted, vertical only, height 1.5 - 1.7 m above floor
Wiring Requirement 2.5 mm², 3-core flexible cord, permanent connection via DP switch (3 mm contact separation)
Accessories Included Shower head assembly, rain shower assembly, sliding rail, filter body, hoses, mounting hardware
Warranty 12 months (standard), additional 12 months for digital cameras (online registration)

Frequently Asked Questions - DH-3NP2 PANASONIC

What is the minimum water pressure required for the Panasonic DH-3NP2?
The minimum water pressure required is 4.9 kPa (0.05 kgf/cm², 0.71 psi). This is lower than other models due to the pump.
How do I adjust the water temperature?
Use the Power Control Knob to set the heating level from 'Off' (inlet temperature) to 'High' (maximum). The Water Volume Knob also affects temperature: turning clockwise increases water volume and decreases temperature; anticlockwise decreases volume and increases temperature.
How often should I clean the filter unit?
Clean the filter unit once a week or more frequently if hot water is not drawn normally. Turn off the main water valve, remove the filter knob, clean the filter with water, and reassemble. Ensure the O-ring is present and free of debris.
What should I do if the ELB reset lever cannot be reset?
If the ELB reset lever cannot be reset or slides down during operation, stop using the unit immediately and contact an authorized dealer for repair. Do not force the lever or use tape to hold it.
Can I use the rain shower and regular shower simultaneously?
Yes, but the water volume will decrease when water flows from both heads simultaneously. Use the Diverter to adjust the flow from rain shower to regular shower.
What safety features does the DH-3NP2 have?
It includes a built-in Earth Leakage Breaker (ELB) with a test button, a thermal cut-out, and requires a double pole switch with 3 mm contact separation. It must be earthed. The ELB should be tested monthly.
How do I install the rain shower?
Install the upper and lower brackets on the wall, assemble the shower pipes with rubber packings, attach the diverter, and connect hoses. Refer to the installation manual for detailed steps. Ensure the wall is level.
What should I do if no hot water comes out?
Check that the Push On-Off Lever is in the 'On' position, the ELB reset lever is up, the DP switch and MCB are on. Also verify the water supply is open. If the ELB lamp does not light, contact an authorized dealer.
Can I repair the unit myself?
No. Special skill is required for repairing. Never attempt to repair the unit yourself. Contact an authorized dealer for any maintenance or repair.
What is the warranty period?
The standard warranty is 12 months from the date of purchase. An additional 12 months may be provided for digital cameras if registered online at http://club.panasonic.com.my. Home service is applicable for home shower units.

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USER MANUAL DH-3NP2 PANASONIC

Please retain the warranty card printed on the last page of this Operating Instructions and ensure to register the warranty online at http://club.panasonic.com.my 重要通知

Operating Instructions (Installation Instructions included) 17 - 30

中文

natural_image Illustration showing three different hygiene and shower-related symbols: a hand holding a balloon, a hand washing a shower faucet, and a shower tube with a loop (no text or labels)
natural_image Three sequential illustrations of a crutch turner mechanism, showing motion with arrows indicating rotation (no text or symbols)

Untuk DH-3NP2 (dengan Pancuran Hujan) sahaja

PANASONIC DH-3NP2 - Untuk DH-3NP2 (dengan Pancuran Hujan) sahaja - 1

natural_image Illustration of a hand using a tool to interact with a circular object, no text or symbols present

PANASONIC DH-3NP2 - Untuk DH-3NP2 (dengan Pancuran Hujan) sahaja - 2

AWAS

PANASONIC DH-3NP2 - AWAS - 1

natural_image Hand using a brush to clean a circular perforated object (no text or symbols visible)

PANASONIC DH-3NP2 - AWAS - 2

AWAS

Diagram showing fluid flow or mechanical change before and after a valve shift, with directional arrows indicating movement.

natural_image Pure mechanical diagram of a valve or fitting with no text, numbers, or symbols

4. PANDUAN KEROSAKAN

Tombol Kawalan Kuasa

Penutup Belakang Dinding Palam Dinding

4. Pendawaian elektrik

PANASONIC DH-3NP2 - Pendawaian elektrik - 1

AMARAN

PANASONIC DH-3NP2 - AMARAN - 1

natural_image Mechanical diagram showing a device with rotating components and a tool interacting with it (no text or symbols)

PANASONIC DH-3NP2 - AMARAN - 2

1. SAFETY INSTRUCTIONS

SAFETY INSTRUCTIONS To be followed absolutely

Before operating, please read the following "Safety Instructions" carefully.

To prevent personal injury, injury to others and property damage, the following instructions must be followed.

Incorrect operation caused by failure to follow instructions will cause harm or damage, the seriousness of which is classified as follow:

PANASONIC DH-3NP2 - SAFETY INSTRUCTIONS To be followed absolutely - 1

WARNING

This sign warns of death or serious injury.

PANASONIC DH-3NP2 - WARNING - 1

CAUTION

This sign warns of injury to users or damage to property.

The instructions to be followed are classified by the following symbols:

PANASONIC DH-3NP2 - CAUTION - 1

This symbol (with a white background) denotes an action that is PROHIBITED.

PANASONIC DH-3NP2 - CAUTION - 2

This symbol (with a black background) denote action that is COMPULSORY.

PANASONIC DH-3NP2 - CAUTION - 3

WARNING

PANASONIC DH-3NP2 - WARNING - 1

Stop using the Unit when any abnormality/failure occurs and turn "OFF" the Miniature Circuit Breaker (MCB). (Risk of smoke/fire/electric shock/scalding)

The ELB Reset Lever cannot be reset. Please refer to item no. 3. TEST OPERATION at page 30.

Bunt odor or smoke is detected during operation.

The Front Plate/Back Plate is deformed or abnormally hot.

• The outlet water temperature become extremely hot and cannot be controlled using the Power Control Knob.

Contact your authorized dealer immediately for maintenance/repair.

PANASONIC DH-3NP2 - Stop using the Unit when any abnormality/failure occurs and turn "OFF" the Miniature Circuit Breaker (MCB). (Risk of smoke/fire/electric shock/scalding) - 1

The Unit must be earthed.

Improper grounding could cause electric shock.

PANASONIC DH-3NP2 - The Unit must be earthed. - 1

Switch off the Miniature Circuit Breaker (MCB) before any service to avoid electric shock hazards.

PANASONIC DH-3NP2 - The Unit must be earthed. - 2

In time of lightning / thunder, switch "OFF" the Miniature Circuit Breaker (MCB) in advance to protect the Shower Unit against possible damage.

PANASONIC DH-3NP2 - The Unit must be earthed. - 3

Inspect on the built-in ELB (once a month) to avoid a hazard to users such as damage to property, serious injury or death. Please refer to item no. 3. TEST OPERATION at page 30.

PANASONIC DH-3NP2 - The Unit must be earthed. - 4

Each time shower water is turned 'ON', check the water temperature by hand before showering.

PANASONIC DH-3NP2 - The Unit must be earthed. - 5

When the shower is used by someone such as child, old person, sick person and physically handicapped person, the person responsible for their safety is kindly requested to pay attention and check the shower temperature by using hand from time to time.

PANASONIC DH-3NP2 - The Unit must be earthed. - 6

PANASONIC DH-3NP2 - The Unit must be earthed. - 7

Beware not to touch the Rain Shower Pipe during high temperature showering as the Rain Shower Pipe become hot. It may cause injury.

PANASONIC DH-3NP2 - The Unit must be earthed. - 8

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

PANASONIC DH-3NP2 - The Unit must be earthed. - 9

CAUTION

PANASONIC DH-3NP2 - CAUTION - 1

Please make sure the O Ring is not removed and shall be free from foreign particle to avoid water leaking.

O Ring

PANASONIC DH-3NP2 - CAUTION - 2

Filter Unit

PANASONIC DH-3NP2 - CAUTION - 3

Press Push On-Off Lever before and after each shower. Press the Push On-Off Lever only. Do not pull. Do not turn "On" and "Off" the Main Water Valve to operate the Home Shower Unit to avoid any possible damage.

PANASONIC DH-3NP2 - CAUTION - 4

Never use benzene, thinner, bleaching agent, etc. for cleaning purpose to avoid smoke emission, ignition, fire and electric shock hazards.

PANASONIC DH-3NP2 - CAUTION - 5

Electric Home Shower must be connected to water supply that complies with local water quality standard to avoid contaminants and other impurities which may cause corrosion to the heater and its components thus can create hazardous condition. Failure to follow will void warranty.

PANASONIC DH-3NP2 - CAUTION - 6

- Do not block the Shower Head and Rain Shower Head with hand, towel or bend the hose. The water flow rate will drop and water temperature may be

PANASONIC DH-3NP2 - CAUTION - 7

PANASONIC DH-3NP2 - CAUTION - 8

• Take care not to damage the Rubber of the Shower Head and Rain Shower Head during cleaning. It may affect water spread pattern.

Silicone Rubber

PANASONIC DH-3NP2 - CAUTION - 9

PANASONIC DH-3NP2 - CAUTION - 10

PANASONIC DH-3NP2 - CAUTION - 11

- In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.

For DH-3NP2

PANASONIC DH-3NP2 - CAUTION - 12

To ensure Pump reliability, Push On-Off Lever must be pressed before and after each shower. Do not pull the Push On-Off Button, press only.

2. RAIN SHOWER

Please follow the instructions given by symbol ☐ before using DH-3NP2 (with Rain Shower).

3. PARTS IDENTIFICATION

Home Shower Set:
ON/OFF DP (double pole) Switch Earth Parts not included Miniature Circuit Breaker (MCB) Built in Electric Leakage Breaker (ELB) Upper Rail Holder Shower Plate (Ag+Crystal-Antibacterial Shower Plate) Shower Select Button Shower Head Shower Hanger Shower Hanger Knob Sliding Rail Lower Rail Holder Shower Hose ELB Test Button Back Plate Front Plate Power Control Knob ELB Lamp Push On-Off Lever Filter Body Assembly Water Inlet Main Water Valve Bath Room Water Volume Knob Filter Knob Parts not included View from the bottom ELB Reset Lever Outlet Inlet

Rain Shower:
Rain Shower Shower Pipe Holder Shower Head Shower Hanger Shower Hose A Upper Shower Pipe Upper Bracket Adjustable Lock Lower Shower Pipe Shower Hanger Button Diverter Lower Bracket Shower Hose B DH-3NP2 (with Rain Shower)

  1. ACCESSORIES
Description: Items:DH-3NS1, DH-3NS2, DH-3NP2DH-3NP2 With Rain Shower
PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 3Shower Head PackingPANASONIC DH-3NP2 - PARTS IDENTIFICATION - 4Shower Head (1 set)
PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 5Shower Hanger PackingPANASONIC DH-3NP2 - PARTS IDENTIFICATION - 6 PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 7 PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 8Shower Hose (1 set) Shower Hanger Ass'y (1 set)Rail Holder (2 set)
PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 9Filter Body PackingPANASONIC DH-3NP2 - PARTS IDENTIFICATION - 10 PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 11 PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 12Filter Body Assembly (1 set) Rubber Packing (1 pc) PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 13Filter Body Assembly Caution Sheet (1 pc)
PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 14Sliding RailPANASONIC DH-3NP2 - PARTS IDENTIFICATION - 15Sliding Rail (1 pc)
PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 16Installation PackingPANASONIC DH-3NP2 - PARTS IDENTIFICATION - 17 PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 18 PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 19Rubber Packing (2 pcs) Screws (6 pcs)
PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 20Package Bag CPANASONIC DH-3NP2 - PARTS IDENTIFICATION - 21 [6AX] [6566]Rubber Packing A (4 pcs) Screws (4 pcs) Wall Plug (4 pcs)
PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 22Shower Hose A Packing[22Y5]Shower Hose A (1 pc)
PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 23Shower Hose B PackingPANASONIC DH-3NP2 - PARTS IDENTIFICATION - 24Shower Hose B (1 pc)
PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 25Upper Bracket PackingPANASONIC DH-3NP2 - PARTS IDENTIFICATION - 26 PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 27 PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 28 [749] PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 29Upper Bracket (1 pc) Screws (1 pc) Wall Plug (1 pc) Allen Key's Screws (2 pcs) Allen Key (1 pc)
PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 30Lower Bracket PackingPANASONIC DH-3NP2 - PARTS IDENTIFICATION - 31 PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 32 [HCXC] [HZBK]Lower Bracket (1 pc) Lower Bracket Cover (1 pc) Rubber Packing B (1 pc) Allen Key's Screws (1 pc)
[94T] PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 33 [SCDA]Allen Key (1 pc) Screws (3 pcs) Wall Plug (3 pcs)
PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 34Rain Shower Head PackingPANASONIC DH-3NP2 - PARTS IDENTIFICATION - 35 [12C1] PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 36Rain Shower Head (1 pc) Rubber Packing C (1 pc) Cap C (1 pc)
PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 37Diverter PackingPANASONIC DH-3NP2 - PARTS IDENTIFICATION - 38Diverter (1 pc)
PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 39Shower Hanger PackingPANASONIC DH-3NP2 - PARTS IDENTIFICATION - 40Shower Hanger (1 pc)
PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 41Lower Shower Pipe PackingPANASONIC DH-3NP2 - PARTS IDENTIFICATION - 42Lower Shower Pipe (1 pc)
PANASONIC DH-3NP2 - PARTS IDENTIFICATION - 43Upper Shower Pipe Packing[Upper Shower Pipe (1 pc)]

HOW TO USE ELECTRIC HOME SHOWER

1. HOW TO USE

  1. Turn "On" the Main Water Valve.
  2. Switch "ON" the Miniature Circuit Breaker (MCB) and ON/OFF DP (double pole) Switch.
  3. Push the ELB Reset Lever if it is down.
  4. Turn Water Volume Knob to clockwise.

- Turning it clockwise increases the volume of water thus decrease the water temperature.

- Turning it anticlockwise decreases the volume of water thus increase the water temperature.

  1. Press the Push On-Off Lever, water will start flowing from the Shower Head and the ELB light will turn red.

  2. To stop the water flow, press the Push On-Off Lever again (the position of the Push On-Off Lever remains the same).

  3. This button controls both water and electricity supply to the set.
  4. Adjust to the desired shower condition by operating the Water Volume Knob and the Power Control Knob.

Then the operation can be made easily by pushing the Push On-Off Lever only.

PANASONIC DH-3NP2 - HOW TO USE - 1
ELB: ON condition

PANASONIC DH-3NP2 - HOW TO USE - 2
ELB: OFF condition

PANASONIC DH-3NP2 - HOW TO USE - 3

CAUTION

PANASONIC DH-3NP2 - CAUTION - 1

Press Push On-Off Lever before and after each shower.

Press the Push On-Off Lever only. Do not pull. Do not turn "On" and "Off" the Main Water

Valve to operate the shower Unit to avoid any possible damage.

For DH-3NP2 model only

To ensure Pump reliability, Push On-Off Lever must be pressed before and after each shower. Do not pull the Push On-Off Button, press only.

ELB Lamp Power Control Knob

Make sure push at the center of Push On-Off Lever only.

  1. Temperature setting

(a) The shower temperature can be gradually controlled by setting the Power Control Knob to the desired position.
(b) If you turn the Power Control Knob clockwise the shower temperature will go up, reaching the highest temperature at "High".

The temperature can be gradually controlled.

(c) If the Power Control Knob is at "Off" position, the water temperature will remain at inlet temperature.
(d) In case of continuous usage at high temperature setting, water temperature will increase and

it may cause the control device in the set to activate temporarily resulting water temperature to drop.

PANASONIC DH-3NP2 - For DH-3NP2 model only - 2

  1. Water flows will gradually change from Rain Shower Head to Shower Head by turning the Diverter anticlockwise.

Note:

Water volume will decrease if the water flows simultaneously at the Shower Head and Rain Shower Head.

PANASONIC DH-3NP2 - For DH-3NP2 model only - 3

natural_image Illustration of two different showerheads with different gauges and heat sinks (no text or symbols)
  1. When using this Shower Head, select the preferred shower with the Shower Select Button.

Please press the button fully.

Shower Head Shower Select Button

PANASONIC DH-3NP2 - For DH-3NP2 model only - 5

PANASONIC DH-3NP2 - For DH-3NP2 model only - 6

Note:

When stopping the water flow or change water shower selection from Wide Shower to Spot Shower, some water will continue to drip from Shower Head or Rain Shower Head for less than 2 minutes. This is normal due to some water remain in the Shower Head and Rain Shower Head, this is no abnormality to the Unit.

PANASONIC DH-3NP2 - For DH-3NP2 model only - 7

CAUTION

PANASONIC DH-3NP2 - CAUTION - 1

Do not block the Shower Head and Rain Shower Head with hand, towel or bend the hose. The water flow rate will drop and water temperature may become very hot.

Medical illustration showing three different hygiene and hygiene interventions: a hand holding a heart-shaped object, a hand washing a drain with a valve, and a showerhead with a tube.

  1. Shower Head can be set at various positions.

For DH-3NS1, DH-3NS2, DH-3NP2

(a) Loosen Shower Hanger Knob and Shower Hanger can be adjusted higher or lower position.

Tighten Shower Hanger Knob.

(b) Loosen Shower Hanger Knob and Shower Hanger can be adjusted to the left or right position. Tighten Shower Hanger Knob.

(c) The angle of Shower Head can be adjusted by moving the Shower Head upward or downward.

PANASONIC DH-3NP2 - For DH-3NS1, DH-3NS2, DH-3NP2 - 1

For DH-3NP2 model (with Rain Shower) only

16hower Head can be set at various positions:

(a) Push and hold the Shower Hanger Button to adjust higher or lower and left or right.

Release the Shower Hanger Button to fix position.

(b) The angle of Shower Head can be adjusted by moving the Shower Head upward or downward.

PANASONIC DH-3NP2 - For DH-3NP2 model (with Rain Shower) only - 1

  1. Rain Shower can be set at various positions:

(a) Loosen the Adjustable Lock and adjust the Upper Shower Pipe higher or lower and left or right. Tighten the Adjustable Lock.

When setting the Upper Shower Pipe at maximum height, lower down the pipe a bit if feel a jerk followed by tightening the Adjustable Lock (this is to avoid leaking due to exceed the maximum height setting).

(b) The angle of Rain Shower Head can be adjusted by moving the Rain Shower Head upward or downward.

Note:

When turning OFF the Home Shower, remaining water from the Shower Head/ Rain Shower Head may continue to drip before it stop completely.

Shower Hanger Shower Hanger Knob (a) (b) (c)

PANASONIC DH-3NP2 - For DH-3NP2 model (with Rain Shower) only - 3

natural_image Illustration of a hand presser mechanism with rotating arm and base, showing motion direction (no text or symbols)

11 (a) 11 (b) 10 (b) 10 (a)

2. WATER FLOW RATE ADJUSTMENT

(1) How to adjust to maximum water flow rate.

Step 1: Push the Push On-Off Lever and select Wide Shower type on the Shower Head using the Shower Select Button (refer Figure 1).

Step 2: Turn "Off" the Main Water Valve.

Step 3: Turn the Shower Head upward at waist height.

PANASONIC DH-3NP2 - How to adjust to maximum water flow rate. - 1

For DH-3NP2 (with Rain Shower), make sure the water flow at the Shower Head only.

Step 4: Turn the Water Volume Knob to maximum volume position (refer Figure 2).

Step 5: Gradually "On" the Main Water Valve and adjust the splashing height (H) of the shower.

It is recommended to adjust the water splashing height (H) at 100 cm \~ 110 cm (approximately 3 L/min).

(If splashing height (H) is too high, hot water temperature will drop because of an excessive flow rate).

Note: 1. Pay attention to shower temperature when reducing the volume of water.

The shower temperature will become very hot if the water flow rate is too low.

If water flow rate is too low, possibility of water flow from the Rain Shower is not enough. Please consult with authorized sales personnel for assistance.

  1. Water Volume Knob is at maximum position at this stage (refer Step 4).

Please adjust it to suitable flow rate using the Water Volume Knob by turning it anticlockwise.

Spot Shower

Normal Shower

Wide Shower

Shower Select Button

PANASONIC DH-3NP2 - How to adjust to maximum water flow rate. - 2
Figure 1

Water Volume Knob

PANASONIC DH-3NP2 - How to adjust to maximum water flow rate. - 3
Figure 2

Push On-Off Lever Water Volume Knob H = 100 cm ~ 110 cm Waist Height Main Water Valve Floor

3. MAINTENANCE

PANASONIC DH-3NP2 - MAINTENANCE - 1

WARNING

PANASONIC DH-3NP2 - WARNING - 1

Switch off the Miniature Circuit Breaker (MCB) before any service to avoid electric shock hazards.

(1) Main Body cleaning.

Be sure to switch "OFF" the Miniature Circuit Breaker beforehand.

1) Clean it with moist cloth.
2) Never use benzene, thinner, detergent, bleach, etc.
3) Do not spray water to the Unit, not put wet towels on it.
4) Make sure to use suitable cloth to clean the Front Plate surface to avoid scratch.

(2) Shower Head cleaning.

Clean the Shower Head's Rubber by using a soft brush from time to time (Recommended once a week).

PANASONIC DH-3NP2 - Shower Head cleaning. - 1

natural_image Illustration of a hand using a tool to interact with a circular object, showing granular texture and particle distribution (no text or symbols)

PANASONIC DH-3NP2 - Shower Head cleaning. - 2

CAUTION

PANASONIC DH-3NP2 - CAUTION - 1

Take care not to damage the Rubber of the Shower Head during cleaning. It may affect water spread pattern.

PANASONIC DH-3NP2 - CAUTION - 2

PANASONIC DH-3NP2 - CAUTION - 3

(3) Rain Shower Cleaning for DH-3NP2 (with Rain Shower)

Clean the Rain Shower's Silicone Rubber by using a soft brush from time to time (Recommended once a week).

PANASONIC DH-3NP2 - Rain Shower Cleaning for DH-3NP2 (with Rain Shower) - 1

natural_image Hand holding a tool interacting with a circular perforated object (no text or symbols visible)

PANASONIC DH-3NP2 - Rain Shower Cleaning for DH-3NP2 (with Rain Shower) - 2

CAUTION

PANASONIC DH-3NP2 - CAUTION - 1

Take care not to damage the Silicone Rubber of the Rain Shower during cleaning. It may affect water spread pattern.

PANASONIC DH-3NP2 - CAUTION - 2

(4) Filter Unit Cleaning (Filter Unit is fixed to Filter Knob)

Clean the Filter of the Filter Unit with water once a week. Clean the Filter Unit when hot water is not drawn normally.

Dismantle, cleaning and assemble of Filter Unit

① Close the Main Water Valve.

Water Volume Knob Main Water Valve Filter Knob

② Turn Water Volume Knob clockwise if it is blocking the Filter Knob. Turn the Filter Knob anticlockwise and pull it out.

Diagram showing a valve mechanism before and after assembly, with labeled components and directional arrows indicating motion.

③ Clean the Filter Unit.

PANASONIC DH-3NP2 - Dismantle, cleaning and assemble of Filter Unit - 3

PANASONIC DH-3NP2 - Dismantle, cleaning and assemble of Filter Unit - 4

CAUTION

PANASONIC DH-3NP2 - CAUTION - 1

Please make sure the O Ring is not removed and shall be free from foreign particle to avoid water leaking.

④ Insert the Filter Unit and tighten it properly (clockwise).
⑤ Turn the Water Volume Knob to its original position base on Water Flow Rate Adjustment at page 22.

PANASONIC DH-3NP2 - CAUTION - 2

natural_image Mechanical valve assembly diagram showing a knob and adjustment knob (no text or labels)

4. TROUBLESHOOTING

(1) Check the following points before asking for repair.

Symptom Points tobe checked
Water is not drawn normally.1. Check the Filter Unit. Clean the Filter if it is clogged by stain and dirt (refer Filter Unit Cleaning at page 23).2. Check the Shower Head and the Rain Shower Head. Clean the Shower Head and the Rain Shower Head if it is clogged by dirt (refer to Shower Head Cleaning and Rain Shower Head Cleaning at page 23).
No hot water comes out from the outlet(no electric supply to the Unit)1. Make sure the Push On-Off Lever is at “On” position.2. Make sure the ELB Reset Lever is not slide down.Push up the ELB Reset Lever to reset the ELB (see TEST OPERATION at page 30).3. Make sure to switch On the ON/OFF DP (double pole) Switch.4. Make sure to switch On the Miniature Circuit Breaker (MCB).
No water flows out from the Shower Head at all.1. Check the Main Water Valve. Turn “On” the Main Water Valve if it is closed (refer HOW TO USE at page 21).2. Check the ELB Lamp (Red) indication.• Red lamp light “Off”. Check the Push On-Off Lever, if the red lamp still light “Off”.please do not use the Unit and contact the authorized dealer immediately.
Water not hot enough.1. Adjust the shower temperature (refer Temperature setting at page 21).2. Check the WATER FLOW RATE ADJUSTMENT at page 22.

(2) If abnormalities as mentioned below are found during use, please do not use the Unit and contact your authorized dealer immediately.
1) Water leakage.
2) No water flow.
3) Water temperature cannot be controlled.
4) ELB lamp does not light up.
(3) Special skill is required for repairing. Never try to repair the Unit by yourself.

5. SPECIFICATION

ModelDH-3NS1 DH-3NS2DH-3NP2
Voltage240 V a.c. 50 Hz
Power Consumption3600 W
Electric Power ControlInlet Water Temp. (OFF), 1000 W - 3600 W
Min. Water Pressure9.8 kPa / 0.1 kgf/cm2 / 1.42 psi4.9 kPa / 0.05 kgf/cm2 / 0.71 psi
Max. Water Pressure380 kPa / 3.87 kgf/cm2 / 55 psi
Dimension380(H) mm x 200(W) mm x 89(D) mm
Weight2.6 kg1.7 kg
Outlet SystemSingle Point System (Open Outlet)

HOW TO INSTALL ELECTRIC HOME SHOWER

PANASONIC DH-3NP2 - HOW TO INSTALL ELECTRIC HOME SHOWER - 1

WARNING

PANASONIC DH-3NP2 - WARNING - 1

  • Proper size of Flexible Cord and electric wiring must be installed to avoid smoke emission and fire hazards.
  • During installation process make sure electric and water supply are turned "OFF".
  • The home shower must be permanently connected to the electric supply through the ON/OFF DP (double pole) Switch having a contact separation of at least 3mm in all poles incorporated in the fixed wiring. This switch must be clearly identifiable but out of reach of a person using a fixed bath or shower.

PANASONIC DH-3NP2 - WARNING - 2

The Unit must be earthed.

Improper grounding could cause electric shock.

PANASONIC DH-3NP2 - The Unit must be earthed. - 1

  • Never install Filter Body Assembly at the outlet, inlet water cannot be filtered and allows foreign particles to enter the Unit. It will cause Heater Unit and Shower Head to clog up.
  • Do not install, remove and reinstall the Unit by yourself. Improper installation will cause leakage, electric shock or fire. Installation and wiring must be done by competent personnel.
  • Do not share the inlet and outlet pipe of the Home Shower Unit with other outlets. The pressure may drop due to water being drawn off at other point. The shower temperature may become very hot.

PANASONIC DH-3NP2 - The Unit must be earthed. - 2

PANASONIC DH-3NP2 - The Unit must be earthed. - 3

CAUTION

PANASONIC DH-3NP2 - CAUTION - 1

- Flexible Cord must enter the Unit thru designated point only (do not make additional holes).

1. BEFORE INSTALLATION

(1) Make sure water flow pressure.

Min. water pressure 9.8 kPa / 0.1 kgf/cm² / 1.42 psi (DH-3NS1 & DH-3NS2)

Min. water pressure 4.9 kPa / 0.05 kgf/cm² / 0.71 psi (DH-3NP2)

Max. water pressure 380 kPa / 3.87 kgf/cm² / 55 psi

- How to measure the water pressure as illustrated. Water should flow out of the Hose 2.0 m above the Main Water Valve.

PANASONIC DH-3NP2 - BEFORE INSTALLATION - 1

Note: When removing the Unit from package, some water may be found inside. This is normal as the Unit is tested during the manufacturing process.

2. HOW TO INSTALL

PANASONIC DH-3NP2 - HOW TO INSTALL - 1

WARNING

PANASONIC DH-3NP2 - WARNING - 1

During installation process make sure electric and water supply is turn "OFF".

  1. Where to install the Unit.

  2. Be sure to install the Unit on the wall as illustrated in Figure 1 (vertical condition only).

  3. Do not install the Unit away from wall surface as shown in Figure 2.
  4. The Unit must be installed at 1.5 m \~ 1.7 m above the floor.

  5. How to remove the Front Plate

① Make sure the Power Control Knob is at "OFF" condition.
② Remove the screw at the bottom of the Unit.
③ Lift up the Power Control Knob to make it free (Power Control Knob is attached to "VR Shaft" inside the Unit). Make sure the Power Control Knob is not detached from the Front Plate.
④ Remove the Front Plate by lifting up the bottom side and then unhook the top side.

Cold Water Tank Service Valve Main Pipe Rising Level 33 ft (10 meters) maximum recommended height between bottom of cold water tank and top of shower Units. • Maximum total length of feeding pipe should be below 10 m. • The feeding pipe should be 1/2 inch. 1.5 m ~ 1.7 m Figure 1 1.5 m ~ 1.7 m

For DH-3NP2 For DH-3NS1/DH-3NS2
Figure 2

Power Control 7.5V -1.2V -0.1V -0.2V -0.3V -0.4V -0.5V -0.6V -0.7V -0.8V -0.9V -1.0V -1.1V -1.2V -1.3V -1.4V -1.5V -1.6V -1.7V -1.8V -1.9V -2.0V

Power Control Knob
Note Power Control Knob attached to Front Plate.

Power Con Front PI ④ Lift up ② Screw

3. How to fix Electric Home Shower.

① The distance of the Unit should be more than 250 mm at right and left of the wall.
② Make 4 holes at the wall by means of a drill (refer Figure 1).
③ Drive a Wall Plug into the hole.

145 mm Screw Wall Wall 317 mm 46.5 mm Screw 6.5 mm 250 mm minimum 72.5 mm 200 mm 250 mm minimum

Figure 1

PANASONIC DH-3NP2 - How to fix Electric Home Shower. - 2

PANASONIC DH-3NP2 - How to fix Electric Home Shower. - 3

④ Lead the Flexible Cord to the set thru Portion 1 or 2 as shown below for electric wiring process.

Portion 1:
PANASONIC DH-3NP2 - How to fix Electric Home Shower. - 4
Flexible Cord Entry Point

PANASONIC DH-3NP2 - How to fix Electric Home Shower. - 5

Portion 2:
PANASONIC DH-3NP2 - How to fix Electric Home Shower. - 6

PANASONIC DH-3NP2 - How to fix Electric Home Shower. - 7

CAUTION

Flexible Cord must enter the Unit thru designated point only (do not make additional holes).

⑤ • Mount the Unit on the wall with 4 screws.

  • Drive each Screw into the two upper Wall Plugs through the screw holes on the Back Plate.
    • After tighten up the two upper Screws, tighten up the remaining two Screws.

PANASONIC DH-3NP2 - Flexible Cord must enter the Unit thru designated point only (do not make additional holes). - 1
Wall Plug

⑥ Please ensure the Unit fixed tightly on wall by shaking it left and right.

Note: The Back Plate must be mounted with 4 Screws.

PANASONIC DH-3NP2 - Flexible Cord must enter the Unit thru designated point only (do not make additional holes). - 2

4. Electric wiring

! WARNING

Proper size of Flexible Cord and electric wiring must be installed to avoid smoke emission and fire hazards.

! WARNING

The Home Shower must be permanently connected to the electric supply through the ON/OFF DP (double pole) Switch having a contact separation of at least 3 mm in all poles incorporated in the fixed wiring. This switch must be clearly identifiable but out of reach of a person using a fixed bath or shower.

① Lead the Flexible Cord connected to ELB terminal inside the Unit: 2.5 mm², 3 core Flexible Cord.

Earth ON/OFF DP (double pole) Switch Flexible Cord 2.5 mm², 3 core Miniature Circuit Breaker (MCB) Bath Room

② Unscrew the Cord Holder and fix the Flexible Cord. Strip the lead wire (coating). Fasten the live wire (L) and neutral wire (N) to the ELB (L,N) and earth wire to the Ground Point with 1 N·m (10 kgf.cm) torque. Fix back the Cord Holder to its position to clamp the Flexible Cord.

Ground Point 1 N·m Cord Holder 5 mm L N Terminal ELB

ELB Terminal

DH-3NS1 / DH-3NS2:
PANASONIC DH-3NP2 - ! WARNING - 3

DH-3NP2:
PANASONIC DH-3NP2 - ! WARNING - 4

③ Connect wires in correct polarity (L,N).

  • Connect the wires in wrong polarity (L,N) causes an abnormal condition which may lead to electric leaking, burning, etc.
  • Before wiring, please check polarity (L,N) with voltage range of a tester or voltmeter by connecting one terminal of the meter to earth while the other to one of the Power Supply terminals.
  • When the needle of the meter deflects greatly, the polarity of the Power Supply terminal is 'L'.

PANASONIC DH-3NP2 - ! WARNING - 5

flowchart
graph TD
    A["Main Power Board"] --> B["Earth"]
    B --> C["Outdoor Meter"]
    C --> D["Tester"]
    D --> E["Power-Supply Terminals"]
    E --> A

PANASONIC DH-3NP2 - ! WARNING - 6

WARNING

PANASONIC DH-3NP2 - WARNING - 1

The Unit must be earthed.

Improper grounding could cause electric shock.

• The Unit must be earthed.
- Earth Rod fixing procedure. Select suitable place to bury the optional Earth Rod (DQ-6H) for at least 70 cm below ground surface.
- Ensure that the ground resistance is less than 100 . If it is not, drive the Rod deeper into ground surface or use 2 or 3 Rods.

Burying tool Earth Rod 70 cm at least (Bevel Style) 70 cm at least Connection 30° 30° 1 m (Parallel Style) 70 cm at least Connection About 2 mAbout 2 m

5. Piping installation procedure

PANASONIC DH-3NP2 - Piping installation procedure - 1

WARNING

PANASONIC DH-3NP2 - WARNING - 1

Do not share the inlet or outlet pipe of Home Shower Unit with other outlets.

The pressure may drop due to water being drawn off at other point. The shower water temperature may become very hot.

PANASONIC DH-3NP2 - WARNING - 2

CAUTION

PANASONIC DH-3NP2 - CAUTION - 1

Avoid using dirty water as it may affect heater performance and other components.

NOTE: Make sure no water leaks from pipe connection.

NOTE: When glue is used for external piping connection, must wait for the glue to dry before proceed to test run with water.

① Place Rubber Packing between Filter Body Assembly and Flexible Pipe. Do not use Piping Tape. Tighten it by Spanner firmly.
② Place Rubber Packing between Filter Body Assembly and Main Body. Do not use Piping Tape. Tighten it by hand firmly.
The Filter Body Assembly should be placed in the front direction of the Unit. Note: For the next installation step, please proceed with the respective model.

③ Place Rubber Packing between Shower Hose and Main Body. Do not use Piping Tape. Tighten it by hand firmly.
④ Place Rubber Packing between Shower Hose and Shower Head. Do not use Piping Tape. Tighten it by hand firmly.

PANASONIC DH-3NP2 - CAUTION - 2

For DH-3NP2 (with Rain Shower)

Please refer to step (10) Piping installation procedure at page 29 for further.

6. How to fix the Front Plate

① Make sure the Power Control Knob on Front Plate and it is at "OFF" position.
② Make sure the "D-Cut" position of the VR Shaft are located as shown.
③ Close the Front Plate of the Unit according to the sequence as illustrated.
④ Push in the Power Control Knob until it is fully insert

⑤ Fix the Screw at the bottom of the Unit.

Water Outlet Filter Body Assembly Water Inlet

Shower Head Main Body Thread End ④ ③ ② Rubber Packing Shower Hose Filter Body Assembly Parts not Included ① Use flexible pipe minimum length 150 mm

PANASONIC DH-3NP2 - How to fix the Front Plate - 3
Power Control Knob


Back Plate "D-Cut" Position

③ Front Plate Press ④ Back Plate Press ⑤ Screw

Note:

  1. Do not push the ELB Test Button during fixing the Front Plate.
  2. Do not apply extreme force to insert the Power Control Knob during fixing the Front Plate because it will damage the switch inside the Unit.

③ Front Plate Press ④ Back Plate Press ⑤ Screw

7. Shower Hanger Installation

1 Install the Rail Holder so that the Shower Head height not higher than the unit top.Make sure the wall level must be same to the Rail Holder fixing position. If the wall is not at the same level, please use spacer (not included) to fix the accessory.PANASONIC DH-3NP2 - Shower Hanger Installation - 12 Install the Upper Rail Holder on the wall but not higher than the Unit top.Tighten the Upper Rail Holder with 1 screw.PANASONIC DH-3NP2 - Shower Hanger Installation - 23 Prepare the Shower Hanger and Sliding Rail, remove the Shower Hanger Knob by rotating it (anticlockwise) then install the parts following the number (1), (2) and (3).PANASONIC DH-3NP2 - Shower Hanger Installation - 3
4 Tighten the Shower Hanger with Shower Hanger Knob.PANASONIC DH-3NP2 - Shower Hanger Installation - 4* Shower Hanger will drop off easily once the knob is loosen.5 Install to the Upper and Lower Rail Holder with the Grooves of the Sliding Rail inserted to the Rail Holder's Notches.Tighten the Lower Rail Holder with 1 Screw (Make sure to insert the Wall Plugs into the screw hole).PANASONIC DH-3NP2 - Shower Hanger Installation - 56 Cover the Upper and Lower Rail Holder with the Rail Holder CoversPANASONIC DH-3NP2 - Shower Hanger Installation - 67 Adjust the Shower Hanger at the required level and hang the Shower Head as shown in diagram below.PANASONIC DH-3NP2 - Shower Hanger Installation - 7

④ Tighten the Shower Hanger with Shower Hanger Knob.
• Shower Hanger will drop off easily once the knob is loosen.

⑤ Install to the Upper and Lower Rail Holder with the Grooves of the Sliding Rail inserted to the Rail Holder's Notches. Tighten the Lower Rail Holder with 1 Screw (Make sure to insert the Wall Plugs into the screw hole).
⑥ Cover the Upper and Lower Rail Holder with the Rail Holder Covers
⑦ Adjust the Shower Hanger at the required level and hang the Shower Head as shown in diagram below.
PANASONIC DH-3NP2 - Shower Hanger Installation - 8

8. Rain Shower Installation [DH-3NP2 (with Rain Shower)]

① Install the Upper Bracket on the wall at the same height or lower than the Unit top. Tighten the Upper Bracket with 1 screw. (Make sure to insert the Wall Plugs through the screw holes.)
② Install the Lower Bracket by tighten Lower Bracket with screws as shown in Figure 1 (make sure to insert the Wall Plugs through the screw holes). 5 mm Lower Bracket position must be inline with Upper Bracket. The distance between the Upper Bracket and Lower Bracket as shown in Figure 2.
③ Cover the Lower Bracket with the Lower Bracket Cover. Note: Please make sure the Rubber Packing is set at the Lower Bracket Cover to avoid any damage to the part.

③ Lower Bracket Lower Bracket Cover Rubber Packing

Approximately 30 mm

① Approximately 743 mm ②

Figure 2

PANASONIC DH-3NP2 - Rain Shower Installation [DH-3NP2 (with Rain Shower)] - 4

④ Assemble the Rain Shower Hanger to Lower Shower Pipe by push and hold the Hanger Button. Release the Hanger Button to fix at desired position.

⑤ Fix the Lower Shower Pipe with Upper Shower Pipe. Make sure the 3 pieces of Rubber Packing which set at the Upper Shower Pipe not dislocate to avoid any damage to the part.
⑥ Assemble the Diverter and the Shower Pipe into component as Shown in Figure 3. (Make sure to place the Rubber Packing between Diverter and Shower Pipe.) Tighten it by hand firmly.

Figure 3. Rubber Packing ⑤

Pipe Hanger Assembly Rubber Packing B Diverter

⑥ Figure 3

⑦ Install the Diverter to the Lower Bracket and Shower Pipe Holder to the Upper Bracket as shown in Figure 4.
⑧ Tighten the Diverter and Shower Pipe Holder with the screw using the allen key provided. Note: Make sure the wall level is same for Upper Bracket and Lower Bracket fixing position. If the wall is not same level, please adjust level of the Shower Pipe Holder before insert to the Upper Bracket before fixing the screw (refer Figure 5).

Technical diagram showing mechanical assembly with labeled component and rotation arrow

Adjust up till approximately 15 mm or less. Shower Pipe Holder Wall Upper Bracket Figure 5

Shower Pipe Holder Diverter

Figure 4

⑨ Remove Cap C from the Rain Shower Head (make sure there is Rubber packing located inside). Fix the Rain Shower to the Shower Pipe as shown in Figure 6 by turning clockwise. Tighten it by hand firmly.

Piping Installation procedure:

⑩ Place Rubber Packing between Shower Hose B and Main Body. Do not use Piping Tape. Tighten it by hand firmly.
⑪ Place Rubber Packing between Shower Hose A and Shower Head. Be sure to connect the chrome Hose Nut to Shower Head. Do not use Piping Tape. Tighten it by hand firmly.
⑫ Place the Rubber Packing between Shower Hose B (connecting with Main Body) and connect to Diverter at front connection. Do not use Piping Tape. Tighten it by hand firmly. ⑬ Place the Rubber Packing between Shower Hose A (connecting with Shower Head) and connect to Diverter at back connecti Do not use Piping Tape. Tighten it by hand firmly.

PANASONIC DH-3NP2 - Piping Installation procedure: - 1
Rubber Packing C

Cap C (Please remove before install to Shower Pipe Assembly)

PANASONIC DH-3NP2 - Piping Installation procedure: - 2
Figure 6

Note: Make sure the hose connection is correct as shown in the figure. The wrong connection can cause no water flow at Shower Head / Rain Shower Head.

Main Body Shower Head Rain Shower Shower Hose A Water Inlet Rubber Packing A Water Outlet Main Body Shower Hose B From Main Body From Shower Head

3. TEST OPERATION

  1. • Before switch "ON" electricity supply check the wiring.

  2. Switch "ON" the Miniature Circuit Breaker (MCB) and ON/OFF DP (double pole) Switch.

  3. Set the ELB of the Unit to "On". (Push up the ELB Reset Lever if it is down)
  4. Push the ELB Test Button.
  5. It is normal if the ELB turns "Off" (the ELB Reset Lever falls) and push the ELB Reset Lever up. Refer figure as shown.
  6. Inspection on the built-in ELB (once a month) to avoid a hazard to users such as damage to property, serious injury or death.

PANASONIC DH-3NP2 - TEST OPERATION - 1

WARNING

PANASONIC DH-3NP2 - WARNING - 1

If the ELB Reset Lever cannot be reset even if you push it up or if it soon slides down during operation, please do not use the Unit and contact the authorized dealer immediately to avoid a hazard to users such as damage to property, serious injury or death. Never fix the ELB Reset Lever forcibly with tape, etc.

ELB Test Button ELB Reset Lever Push

  1. · Turn "On" the Main Water Valve.

  2. Turn clockwise the Water Volume Knob.

  3. Check if water leaks from the Pipe Line.

  4. • Press the Push On-Off Lever once, the ELB lamp lights and water start flowing out of the Shower Head.

  5. Turn the Power Control Knob clockwise and hot water flows out. (Adjust to suitable water temperature.)
  6. • Refer detail for HOW TO USE and WATER FLOW RATE ADJUSTMENT on page 21 and 22.

目录

使用电热花洒器前

页次

31

natural_image Illustration of two different showerdowns with different gauges and showerheads (no text or symbols)

PANASONIC DH-3NP2 - 使用电热花洒器前 - 1

注意:

当停止流水或改变花洒流水由广宽花洒转换至单束花洒,些许水将持续从花洒头滴出为少于2分钟。

natural_image Illustration of a handheld shower device with rotating arm and base, labeled (b) (no text or symbols on diagram itself)

PANASONIC DH-3NP2 - 使用电热花洒器前 - 2

natural_image Illustration of a handheld shower device with a curved handle and lever mechanism (no text or symbols)

只供DH-3NP2型号(附带淋浴)

PANASONIC DH-3NP2 - 只供DH-3NP2型号(附带淋浴) - 1

  1. 花洒头可调整至多种方位。
natural_image Illustration of a hand brushing a tooth with a toothbrush (no text or symbols)

Diagram showing a valve adjustment process with directional arrows and component labels

注意

PANASONIC DH-3NP2 - 注意 - 1

natural_image Pure mechanical diagram showing a valve or fitting with a handle and internal components (no text or symbols)

4. 发生故障时

PANASONIC DH-3NP2 - 发生故障时 - 1
图1

Technical diagram showing mechanical assembly with labeled components and motion arrows

PANASONIC DH-3NP2 - 发生故障时 - 3

No. 3, Jalan Sesiku 15/2, Section 15, Shah Alam Industrial Site,

40200 Shah Alam, Selangor Darul Ehsan, Malaysia.

http://www.panasonic.com

TERMS AND CONDITIONS OF WARRANTY

This Warranty entitles the customer to a guaranteed free service on Panasonic products within a period of 12 months from the date of purchase. *An additional warranty of 12 months also provided for DIGITAL STILL / VIDEO / SLR CAMERA, if the warranty is being registered via online at http://club.panasonic.com.my either directly by purchaser or by Panasonic Authorized Dealer and approved by Panasonic Malaysia Sdn Bhd.

The above shall be subject to the terms and conditions listed below:

  1. This warranty applies to each new product purchased for domestic use in Malaysia from Panasonic Authorized Dealers supplied by Panasonic Malaysia Sdn Bhd ("Panasonic Malaysia")
  2. Validity of warranties registered online evidenced in printouts shall be subject to approval by Panasonic Malaysia pursuant to applicable Panasonic policies, rules, discretion or otherwise.
  3. Customer is required to present the original warranty card or warranty registration certificate together with the original purchase receipt for your free warranty service, failing which Panasonic Malaysia or Panasonic Authorized Service Dealers reserves the right to decline any warranty claim.
  4. This warranty applies to ascertained manufacturing defects arising from normal usage within the warranty period. Panasonic Malaysia or Panasonic Authorized Service Dealers will at their discretion not to impose charges for any repair and/or replacement of defective components or parts of the product. Any spare parts replaced under this warranty shall become the property of Panasonic Malaysia.
  5. This warranty card is not replaceable in the event of loss, theft and/or defacement.
  6. Panasonic Malaysia reserve the right to refuse to attend to any product installed in locations which are deemed inaccessible, inappropriate and/or hazardous to the safety and wellbeing of its service agents.
  7. To the extent permitted by law, no other warranties, whether express or implied, including warranties of merchantable quality and fitness for a particular purpose, shall apply to the product, Panasonic Malaysia shall not be liable for loss of profits, human injury, special, indirect or consequential damages sustained in any whatsoever proceeding, claim and/or demand resulting or attributed to the product or services rendered to it.
  8. All express and implied conditions herein or otherwise are subject to Panasonic Malaysia authority and discretion where and when deemed appropriate.
  9. Panasonic Malaysia reserves the right to bring back the product for further investigation or diagnosis and shall not reliable for any compensation claims due to whatsoever inconvenience caused to Customer
  10. Customer shall pay for a minimum checking/service fees and transportation fee for any non-manufacturing defect service request to be determined by Panasonic Malaysia (if any).
  11. For non-Panasonic online platform purchase, customer must refer the original selleragent for 3rd party defect coverage.
  12. Products which do not carry valid model and serial/batch number, warranty of the product is void.
  13. Home service only applicable for BUILT-IN-KITCHEN (BIK) / RANGE HOOD / HOME SHOWER / CEILING FAN / VENTILATION FAN / WATER PUMP (for Ground installation only), other than this product indication, additional fees will be imposed.

(A) What is NOT covered in this warranty:

A.1. Defects caused by the attack of household pests, pets, fire, lightning, natural disasters, flood, corrosion, rusting, cosmetic damage, dent, crack, pollution, abnormal voltage or usage of generator, tampering, alteration or repair by unauthorized person, misuse, negligence, nota, accident or operation of the products contrary to the instructions contained in the products' Operating and Installation Instruction, commercial usage, including abnormal long usage hours; or, under extreme usage environmental conditions, improper testing, demonstration, maintenance, installation, product serial batch number has been removed or made illegible or has been tempered with, usage of non-genuine spare parts, adjustment or alteration of any kind.
A.2. Consumable items and accessories packaged with Panasonic products.
A.3. If the customer authorizes Panasonic Malaysia to repair the Product(s) which is not covered under the warranty (refer A.1.), the Customer must pay all the charges for all parts, shipping, and labour for the repair and return of the Product.
A.4. The content and continuity of the services through Apps are operated by respective service providers and such service may be discontinued either temporally or permanently without notice.

(B) Conditional Warranty:

B.1. DVD/VCD/Blu-ray Player: Only one replacement of Optical Pick-up Head within warranty period upon confirmation of fault. Subsequent replacement will be charged accordingly.
B.2. Range Hood: No warranty for bulb.

The English language version will be the official version for the purpose of interpretation of this warranty. Users are advised to install a lightning-resistant tool on their product. For further information, please contact our Authorize dealer.

TERMA DAN SYARAT JAMINAN

Registration No. 197601000977 (26975-W)

Customer Care Centre

Tel:03 7953 7600 Fax:03 7953 7606

E-mail: ccc@my.panasonic.com

Service Centre

2, 2A, 2B, Jalan Impian Emas 7,

81300 Skudai, Johor Bahru.

Tel: 07-554 3531 / 07-558 3561 Fax: 07-557 3506

Collection Centre

Kelantan

Lot 1854, Paya Bemban.

Jalan Hospital.

15400 Kota Bahru, Kelantan

Tel: 09-748 1578 Fax: 09-743 6605

Pahang / Terengganu

A303m Jalan Air Putih,

25700 Kuantan, Pahang.

Tel: 09-560 5120 Fax: 09-560 5212

Sabah

Lot. 6, Lrg Mangga 1.

BDC/Milek Perkasa Ind. Estate,

Kolombong, 88450 Kota Kinabalu, Sabah.

Tel: 088-428 713 Fax: 088-437 543

Sarawak

Lot 3293, Jalan Kwong Lee Bank.

Lorong Sebar, 93450 Kuching

Tel: 082-336 126 / 336 326

Fax:082-482 660

Negeri Sembilan/Perak/Melaka, visit our website: http://www.panasonic.com/my/support/service-center.html for our nearest Authorised Service Centre.

THIS WARRANTY CARD IS TO BE RETAINED BY CUSTOMER, FOR WARRANTY SERVICE, PRESENT THIS WARRANTY CARD WITH ORIGINAL PURCHASE RECEIPT
Customer's Name :Address :E-mail Address :Date of PurchaseDate Month Year(To be completed by dealer)
Tel No.House :Dealer's name and address (Stamp)
Handphone :
Product
Model(5-year warranty on built-in pump only)
Serial No. / BatchNo.

The customer's data or personal information collected is governed in accordance to Personal Data Protection Act 2010 (PDPA) and applicable personal data protection policy. This policy may be reviewed from time to time and obtain detailed & updated version, please refer to Panasonic Malaysia website www.panasonic.com.my

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Brand : PANASONIC

Model : DH-3NP2

Category : Instant water heater and water heater