VEN-SS-21020 - Fan Sogo - Free user manual and instructions
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| Product type | Pedestal fan |
| Brand | Sogo |
| Model | VEN-SS-21020 |
| Color | White and silver |
| Materials | ABS plastic and steel |
| Total height | 130 cm |
| Blade diameter | 40 cm |
| Net weight | 4.2 kg |
| Power supply | 220-240 V ~ 50/60 Hz |
| Rated power | 60 W |
| Number of speeds | 3 speeds |
| Oscillation function | Yes, adjustable width |
| Control type | Mechanical buttons |
| Remote control | No |
| Timer | No |
| Adjustable height | Yes, telescopic |
| Adjustable tilt | Yes, manual |
| Overheat protection | Yes, automatic shut-off |
| Protective grille | Removable metal grille |
| Care and cleaning | Unplug, clean with a damp cloth, avoid liquids |
| Spare parts available | Blade, grille, base, motor |
| Repairability | Repairability score 7.9/10 |
| Noise level | 50 dB (max) |
| Warranty | 2 years |
| Certifications | CE, RoHS |
Frequently Asked Questions - VEN-SS-21020 Sogo
How to assemble the Sogo VEN-SS-21020 fan?
Attach the base to the foot, insert the telescopic tube, then attach the motor. Screw on the blade and protective grille. Refer to the user manual for detailed steps.
How to clean the fan grille?
Unplug the unit, remove the grille by unscrewing the screws. Clean with a damp cloth and mild soap. Dry completely before reassembling. Avoid any contact of the motor with water.
The fan makes an abnormal noise, what to do?
Check that the blade is properly secured and no object is blocking the grille. If the noise persists, stop the unit and contact Sogo after-sales service.
Can I use the fan continuously all night?
Yes, the fan is designed for continuous use. However, to save energy, use the lowest speed and an external timer if necessary.
How to adjust the fan height?
Unlock the clamping collar on the telescopic tube, adjust to the desired height, then retighten the collar firmly. Do not exceed the indicated maximum height.
The fan no longer turns on, what to check?
Make sure the outlet works and the cable is not damaged. Check the internal fuse (if present). If nothing works, contact a qualified technician.
The oscillation does not work, how to fix?
Check that the oscillation button is pressed correctly. If the problem persists, the mechanism may be blocked: stop the unit and clean the moving parts with a dry cloth.
What is the warranty of the Sogo VEN-SS-21020 fan?
The warranty is 2 years against manufacturing defects. Keep the purchase receipt for any claims.
Can I replace the blade myself?
Yes, you can order a replacement blade and replace it by following the manual instructions. Make sure to unplug the unit before any intervention.
Does the fan overheat abnormally?
A slight warming of the motor is normal. If the housing becomes very hot, stop the unit and let it cool down. Check that the ventilation slots are not blocked.
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