Cue 2 - Surveillance Camera IMOU - Free user manual and instructions

Product type	Surveillance camera
Brand	IMOU
Model	Cue 2
Resolution	1080p (Full HD)
Viewing angle	110°
Night vision	Infrared up to 10 meters
Motion detection	Yes, with push notifications
Two-way audio	Yes, with built-in speaker and microphone
Connectivity	Wi-Fi 2.4 GHz
Mobile app	Imou Life (iOS and Android)
Local storage	microSD card up to 128 GB
Cloud storage	Yes (optional subscription)
Power supply	Power adapter 5V / 1A
Dimensions	10.0 x 6.0 x 6.0 cm
Weight	200 g
Mounting	On shelf or wall (mount included)
Environment	Indoor
Care and cleaning	Clean with a soft dry cloth; avoid chemical products
Security	SSL/TLS encryption, secure connection
Spare parts and repairability	USB cable and power adapter available; repair by authorized center

Frequently Asked Questions - Cue 2 IMOU

How to connect the Imou Cue 2 camera to Wi-Fi?

Download the Imou Life app, create an account, then follow the instructions to add the device. Make sure the LED blinks orange before proceeding.

Where can I find the camera's QR code?

The QR code is on the label at the bottom of the camera or in the user manual. It is needed when pairing with the app.

How to reset the Imou Cue 2?

Press and hold the reset button for about 10 seconds until you hear a beep. The camera will restart and be reset.

Can I use the Imou Cue 2 without a cloud subscription?

Yes, you can insert a microSD card (up to 128 GB) to record locally. The cloud subscription is optional.

Is night vision automatic?

Yes, the camera automatically switches to infrared night vision mode when the light is low. The IR LEDs turn on.

How to enable motion detection?

In the Imou Life app, go to the device settings and enable motion detection. You can adjust the sensitivity.

What to do if the app doesn't find the camera?

Check that your phone and the camera are on the same 2.4 GHz Wi-Fi network. Restart the camera and your router, then try again.

Can I talk through the camera?

Yes, the Imou Cue 2 has a built-in microphone and speaker. You can use the two-way audio function in the app.

How to install the camera on the ceiling?

Use the provided wall mount and included screws. Drill holes, insert wall plugs, attach the mount, then screw the camera. Follow the installation guide.

Does the camera make a sound when powering on?

Yes, a beep is heard at startup and during operations (pairing, reset). You can disable the sound in the settings.

USER MANUAL Cue 2 IMOU

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www.imoulife.com

Welcome

Thank you for choosing IMOU.

We are devoted to providing you easy smart home products. If you have problems using the product, please contact our service team before returning your product.

Our service mail: [e-mail]

Frequently asked questions can be found at imoulife.com/support/help

Packing List

EN

Camera x1

Positioning Map x1 Power Adapter x1 Power Cable x1

Quick Start Guide x1

Screw Package x1

Mounting Plate x 1

Camera introduction

Note: Press and hold the reset button for 10 s to reset the camera.

The pattern of the LED indicator is included in the following table.

LED Status	Device Status
Off	Powered off/LED turned offRebooting after reset
Red light on	BootingDevice malfunction
Green light flashing	Waiting for network
Green light on	Operating properly
Red light flashing	Network connection failed
Green and red light flashing alternately	Firmware updating

Tips

To ensure the best possible wireless performance, please make sure there are no obstacles and electromagnetic interference between the camera and router.

graph TD
    A["Light Bulb"] --> B["Camera"]
    B --> C["Ceiling Mounting (Optional)"]
    C --> D["Mounting Surface Positioning Map"]
    C --> E["Expansion Bolt Mounting Plate"]
    C --> F["Self-tapping Screw"]
    C --> G["Camera"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    style E fill:#cff,stroke:#333
    style F fill:#ffc,stroke:#333
    style G fill:#fcc,stroke:#333

Troubleshooting
EN

Problem Solution
Cannot set up camera	· Ensure your mobile device and the camera are within range of your Wi-Fi router.· Ensure the LED indicator on the camera is flashing green before beginning setup.
The APP says "Failed to configure device network"	· Reset your Camera and connect it again.· Some cameras only support 2.4GHz, while some routers have dual band, 2.4G/5G. Make sure you are connecting 2.4GHz only.
The app says "Failed to bind"	The camera is already connected to Wi-Fi, but the router is:· Not connected to Internet· Poor network status· The Wi-Fi signal is not stable due to obstacles or electronic interference
No picture / signal	· Ensure the LED indicator on the camera is flashing steady green. See 'LED Status' section for details if otherwise.· Ensure the camera is properly connected to power using the included USB power adapter.· Try repositioning the camera, router, or both to improve signal strength.
Picture is not clear	· Check the camera lens for dirt, dust, spider webs. Clean the lens with a soft, clean cloth.· Remove the vinyl cover on the camera lens.
No audio	· Ensure audio function on camera is turned on.· Ensure audio is turned up on viewing device.
Human detection not working	· Ensure you have enabled "Human Detection" in the Device Settings screen of the Imou LifeApp.
Camera stuck downwards · Turn off Camera Shielding in Device Settings on the Imou Life app.
Phone is not reading QR code	· Clean the camera lens of your Smartphone· Ensure that there is enough light on the QR code· Don't hold the QR code too close to the camera

Kurzanleitung

Cue 2

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Willkommen

DE

Packungsinhalt

DE

Kamera x 1

i
Tips

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Bienvenido

ES

i
Consejos

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FR

Bienvenue

FR

Note: Press and hold the reset button for 10 s to reset the camera.

i Conseils

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Benvenuti

IT

i Suggerimenti

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Welkom

Inhoud verpakking

Camera ×1

Download on the App Store

GET IT ON Google play

Windows

i
Tips

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www.imoulife.com

PT

Bem-vindo

Lista da embalagem

Câmara ×1

Dicas