Ursus 10XW - Tablet DEXP - Free user manual and instructions

Product type	Tablet
Brand	DEXP
Model	Ursus 10XW
Operating system	Android 11 (Go edition)
Display size	10.1 inches
Display resolution	1280 x 800 pixels
Processor	Quad-core 1.3 GHz
RAM	2 GB
Internal storage	32 GB
Expandable storage	microSD up to 128 GB
Battery capacity	5000 mAh
Dimensions (W x D x H)	240 x 160 x 9.5 mm
Weight	510 g
Connectivity	Wi-Fi 802.11 b/g/n, Bluetooth 4.2
Ports	Micro USB, 3.5 mm headphone jack, microSD slot
Cameras	Rear 2 MP, Front 0.3 MP
Speakers	Built-in mono speaker
Sensors	Accelerometer
Power adapter	5V / 2A
Included accessories	USB cable, power adapter, user manual
Cleaning instructions	Wipe with a soft, dry cloth. Avoid solvents.
Safety	Do not expose to water or extreme temperatures.
Repairability	Spare parts available via service centers.

Frequently Asked Questions - Ursus 10XW DEXP

How do I perform a factory reset on my DEXP Ursus 10XW?

Go to Settings > System > Reset options > Erase all data (factory reset). Confirm with your PIN if prompted. This will delete all personal data.

How can I update the software on my tablet?

Open Settings > System > System update. Tap Check for update and follow on-screen instructions. Ensure your battery is above 50% and connected to Wi-Fi.

How do I connect to Wi-Fi?

Swipe down from the top of the screen, tap the Wi-Fi icon to enable. Then go to Settings > Network & Internet > Wi-Fi and select your network. Enter the password and tap Connect.

How to insert a microSD card or SIM card?

Locate the small tray on the side of the tablet. Use the provided ejector tool (or a paperclip) to push into the hole. The tray pops out. Place the microSD (and optional SIM if your model supports it) in the correct orientation and reinsert the tray.

How do I charge the tablet?

Connect the included micro USB cable to the tablet and the power adapter. Plug the adapter into a wall outlet. The battery icon will show charging status. A full charge takes about 4-5 hours.

What should I do if the tablet freezes or lags?

Press and hold the Power button for about 10 seconds until the device restarts. If the problem persists, try clearing cache or performing a factory reset after backing up data.

How to set up parental controls?

Open Settings > Digital Wellbeing & parental controls. Tap Parental controls and follow the setup process. You can restrict apps, set screen time limits, and filter content.

How can I clean the screen?

Turn off the tablet and unplug it. Use a soft, lint-free microfiber cloth slightly dampened with water (or a screen cleaner). Wipe gently in circular motions. Avoid paper towels or abrasive materials.

Can I expand the storage?

Yes, the DEXP Ursus 10XW has a microSD card slot. Insert a microSD card up to 128 GB to increase storage for photos, videos, and apps. Format the card if prompted.

How long does the battery last?

The 5000 mAh battery provides up to 6-8 hours of mixed usage (browsing, video playback, light apps). Battery life varies depending on settings and usage patterns.

USER MANUAL Ursus 10XW DEXP

Exterior view of a modern office building (no signage)

Illustration of a hand interacting with a tablet displaying multiple app icons (no text or symbols visible)

Hand interacting with a tablet displaying a grid of app icons (no text or symbols visible)

Illustration of a hand interacting with a tablet displaying colorful app icons (no text or symbols)

Увеличение

Проведите в стороны

Colorful abstract swirl pattern with no text or symbols

Close-up of purple flowers with green leaves, no visible text or symbols

We would like to thank you for choosing a DEXP product. It is our pleasure to offer you the solutions engineered and produced to match the high quality, functionality and design standards. Please, read this user manual carefully before starting to use your new device, for it contains important information concerning your personal safety, and hints on correct usage and taking care of the device. You are encouraged to keep this user manual for further reference, should the need arise.

Safety precautions

Battery care tips

1. Use only the bundled charger.

The charging / discharging ability of a battery is determined by its built-in controller. Using forced express charging mode is not recommended.

Li-Ion batteries do not have the so-called "memory effect". You can start charging/discharging the battery regardless of its current charge level. Most devices have a charge/discharge limitation – controller may not let the battery charge if it possesses a certain charge level (e.g. 90%). Also it will not let it get totally discharged, preventing elements from breaking down.

Even if functioning of the device (laptop, tablet PC, smartphone, so on) is carried out by the mains – a Li-Ion battery should go through a full charge/discharge cycle (until the “low battery” message appears) at least every month. A battery should not get fully discharged very often. Li-Ion batteries degrade fast enough, when stored with no charge in them, even separately from the device or with the device switched off.

Self-discharge of a battery makes up to 5% per month. Li-Ion batteries are short-lived by structure. It is recommended that the charge of a battery is kept at about 40-50% when the device is not used. If a battery is left discharged for 2 weeks or more, an irreversible process of losing capacity in the battery cells takes place, resulting in a failure of the battery itself.

2. Respect the temperature limits.

Batteries should be stored charged, with temperature from +15°C to +35°C, and at normal humidity. Batteries are not likely to tolerate long-term operation at very high (above 40) and very low (below -10) environment temperature. Do not expose battery to direct sunlight or keep it close to any intense heat sources.

3. Do not disassemble, burn, or use damaged batteries.

In any case it is unacceptable to disassemble batteries and charge their elements. If necessary, contact an authorized service center. Puncturing or creasing of batteries can lead to an internal short circuit, followed by fire and explosion. Melting of lithium from heat can also lead to an explosion. If depressurization occurs, water may get inside the element, or the atmospheric moisture may condense, which may lead to a reaction, causing hydrogen to excrete and ignite.

Usually devices have a battery charge meter, which will show you the current charge level at any

time. If it indicates a fault for about 5 minutes, being plugged into a power supply, this means the battery is defective. Immediately unplug the charger from the supply and extract the battery (if extractable). Be careful: hazardous emissions may be released.

If the battery is nonremovable (is an integral part of the device), it is necessary to contact an authorized service center at once.

ATTENTION: Battery performance depends on network configuration (Wi-Fi, 3G, LTE) and many other factors (load on the CPU, hard drive, LCD brightness, etc.); Actual performance may not match the specified. The battery has a limited number of charge cycles and may eventually require replacement (For terms of limited warranty on the battery, refer to the warranty card).

1. This product is suitable for use in non-tropical areas, at altitudes below 2.000 meters, which is

indicated by the following mark:

1. Prevent the device from falling on the ground or any strong physical impact.

2. Do not use it for a long time in a too humid or dusty environment, or at excessively hot temperature (<35°C).

Do not expose the device to direct sunlight.

1. Avoid using the device in the strong magnetic and static environment as much as possible.

2. Once the device has happened to have direct contact with water or any liquid, turn it off immediately and do not use it until it dries out. If any flaws are found in the device afterwards, consult an authorized service center right away.

3. Do not clean the device with any detergent or other liquid to avoid causing damage by corrosion. It is acceptable to use a dry soft cloth or tissue paper.

4. Some software found in the Internet may be malicious, and cause harm to your device. In case of damaging the device due to installation of such apps, or any other incorrect usage, the warranty is considered nullified.

5. Please back up your personal data periodically to avoid loss in case of emergency.

6. Please do not disassemble the device by yourself, in this case the warranty will be considered nullified.

7. This product supports the overwhelming majority of mainstream brands of 3G dongle network cards. Still, some of them may be incompatible with the device for a variety of reasons. It is suggested, that you test the dongle with the device directly to make sure it works prior to buying it.

8. The device firmware shall have updates coming out from time to time. You will receive

notifications each time, and be able to perform the updates directly from the device, provided it is connected to a high-speed Internet access point.

1. Replacement with incorrect type of batteries may cause explosion. Make sure the service personnel use original batteries for replacement.

Device scheme

1. Audio jack: Standard 3.5 mm jack for earphones.
2. Front camera: For taking pictures and shooting videos.
3. Windows key: Return to the Start screen.
4. POWER button: Open or close the touch screen panel. You can also let the computer enter sleep mode or wake it up.
5. Volume +.
6. Volume -.
7. MicroSD card slot.
8. Micro USB Interface: Can read files from USB drives or be used to connect a USB dongle.
9. Mini HDMI port: High-Definition Multimedia Interface (connect the device to a TV or monitor).
10. USB port: For standard USB device connection.
11. Rear camera: Take photos and videos of a better quality.
12. Loudspeaker: Lets you hear all the sounds.
13. Microphone.

Box content:

Device, base keyboard, USB cable, charger, user manual.

1. Movable base keyboard interface:

This interface is magnetic, which is convenient for alignment and firmly linking the device with the keyboard.

1. Keyboard: Comfortable full-size QWERTY keyboard.

2. Touchpad: Used to control the cursor (same function as a mouse).

3. Base: Folding base for the device.

Exterior view of a modern office building (no signage)

The device on the base

Desktop

1. Windows 8.1 Start screen: On the start screen you can see many apps. They are shown as magnets of a kind. Click on any of them to open it.

You will need to log in to your Microsoft account to use all the device functions fully.

2. Additional application menus

Slide to the right

Hand interacting with a tablet displaying a grid of app icons (no readable text or symbols)

Slide to the left

Hand interacting with a touchscreen device displaying various app icons (no text or symbols visible)

• Slide to the right from the left side of the screen to see the apps currently running.
• Slide to the left from the right side of the screen to open the Charm menu.

Zoom out Zoom in

Illustration of a hand interacting with a tablet displaying a grid of app icons (no text or symbols visible)

Illustration of a hand interacting with a tablet displaying a virtual app interface (no text or symbols visible)

• On the touch screen, draw the two fingers close to each other to zoom out.
  • On the touch screen, separate the two fingers from each other to zoom in.

Slide down

Slide sideways

• On the start screen, slide down from the top of the screen to view all the installed apps.
• On the start screen, move the finger sideways to drag the picture in the corresponding direction.

Slide up

On the start screen, slide upward from the bottom of the screen to see the additional actions panel.

3. Installed apps

Besides the apps already fixed on the start screen, you can also launch other apps from the "Apps" screen.

If you want to fix more apps on the start interface, see the figure below (1). Slightly touch and hold the application program magnet for about one second, then let go, and select (2) to fix to the start screen.

Conversely, if you want to cancel or delete a certain app on the start screen, slightly touch and

hold the app magnet for about one second, then let it go and then select the action on the appeared panel (2), such as fixation and deletion, and it will be completed.

4. Charm menu

Slide it to the left from the right side of the screen to start Charm menu column, including: Search, Share, Start, Devices and Settings.

Lets you search the files and apps in the device.

Lets you share the apps through social networks or e-mail.

Return to the start screen. From there, you can also use this function to return to the most recently opened app.

Lets you read, write and share files, connect external screen or printer, etc. to the device.

Lets you adjust the general settings of the device.

5. Dual-screen apps

Slide your finger as shown on the picture below (Fig. 1), then hold it. Let go when you see the second screens appear.

Press the partition button between the two screens and drag right or left to adjust the display proportions (Fig.2).

Computer desktop with open screen, calendar, and landscape photo showing a bare tree in a field (no readable text or symbols)

(Figure 1)

(Figure 2)

Basic operations

1. Press the buttons circled on the picture below, to make the device enter sleep mode, restart, or switch it off.

2. Privacy protection

Select "Settings" in the Charm menu, then "Change PC Settings". Select "Accounts" on the left panel, and after that press the "Create a new account" button. After having filled in the Windows Live ID blank with your personal data, enter the user name and password you have created. You will be logged in to your account at once.

Additional information

Manufacturer: Topjoy International Development Group Ltd.

Room 701-D BAK Technology Building, No. 9 Keyan Road, Hi-tech industrial Park, Nanshan District, Shenzhen, China.

Importer: Agat, LLC.

690068, Primorsky region, Vladivostok, 100 let Vladivostoku Ave., 155, block 3.

The product has a certificate of conformity issued by the State certification bodies.

All the specifications and product information are subject to change without notifying users.

Actual interface of the device may differ from shown in this user manual.

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