HuddleView - Video Conferencing System HuddleCamHD - Free user manual and instructions

USER MANUAL HuddleView HuddleCamHD

HuddleCamHD HuddleView

Black HuddleCamHD video camera with lens and stand (no text or symbols on device body)

Auto Framing Camera

Installation & Operation Manual

Table of Contents

Precautions Page 3

Safety Tips Page 3

What's in the Box Page 3

Physical Descriptions...... Page 4

Front View of Camera Page 4

Rear View of Camera Page 5

Basic Connection Instructions Page 6

Network setup...... Page 6

SDI Connections...... Page 6

USB Connection Page 6

DVI Connection Page 6

Interface Descriptions Page 7

Tracking Software Page 7

Device Management Interface...... Page 7

Connect Camera Page 9

Network Configuration Page 10

Remote Configuration Page 10

Remove Camera Page 13

Configure Video Settings...... Page 14

On Screen Display (OSD) Page 17

Video Page 17

Exposure Page 17

White Balance Page 18

Pan Tilt Zoom Page 18

Systems Page 19

Status Page 19

Restore Defaults Page 19

Using the IR Remote Page 20

VISCA Commands Page 22

ACK / Completion Page 22

Error Messages...... Page 22

Commands Page 23

Inquiry Commands Page 26

Tips & Tricks...... Page 28

Care of the Unit Page 28

Troubleshooting Page 29

Notes Page 30

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Precautions

Safety Tips

• Please read this manual carefully before using the camera.
• Avoid damage from stress, violent vibration or liquid intrusion during transportation, storage, or installation.
• Take care of the camera during installation to prevent damage to the camera case, ports, lens, or PTZ mechanism.
• Do not apply excessive voltage, use only the specified voltage. Otherwise, you may experience an electrical shock.
• Keep the camera away from strong electromagnetic sources.
• Do not aim the camera at bright light sources (e.g. bright lights, the sun, etc.) for extended periods of time.
• Do not clean the camera with any active chemicals or corrosive detergents.
• Do not disassemble the camera or any of the camera's components. If problems arise, please contact your authorized dealer.
• After long term operation, moving components can wear down. Contact your authorized dealer for repair.

What's in the Box

Supplied Hardware

• 12X HuddleView Camera
- Power Supply
• 3m / 9.8' USB 3.0 A-B Cable
- User Manual
- IR Remote
• RS-232 control cable
- Software Installation Disk

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Physical Descriptions

Front View of Camera

1 2 3 4 HuddleCamHD

1. Tracking Camera Head
2. Tracking Camera Lens
   12X Optical Zoom
   Field of View: 6.3°(Tele) \~ 72.5° (Wide)
3. Reference Camera Body
4. Reference Camera Lens
   Fixed 2.4mm Lens
   Field of View: 86° (Horizontal) / 52° (Vertical)

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Back of the Camera

1 2 3 4 5 6 7 AUDIO TF ETHERNET DVI SDI RS-232/RS-485 USB3.0 DC12V⊗⊗

1. Audio Line in

a. Embeds over IP Stream

1. Network Connection

a. Allows for software connection & RTSP/RTMP Streaming

1. DVI-D Connection

2. 3G-SDI Connection

3. VISCA Connection

a. Allows for joystick control of camera

1. USB 3.0 Connection

a. Note: IP Stream, DVI-D, 3G-SDI, & USB 3.0 connections are all simultaneous

1. DC12V Power Connection

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Basic Connection Instructions

To Configure the Camera

1. Connect a live network connection, from a network with a DHCP server, to the camera.
2. Connect the included Power Supply to the camera.
3. Wait for camera to come to Home Position.
4. Install the HuddleView software on your Windows PC on the same network as the camera
5. Open the HuddleView software to connect to your camera

Note: To pull the main RTSP stream please use the following URL

rtsp://:/main.h264

(example: rtsp://192.168.111.85:3750/main.h264)

Note: To pull the sub RTSP stream please use the following URL

rtsp://:/sub.h264

(example: rtsp://192.168.111.85:3750/sub.h264)

Note: To pull the low quality 3rd or 4th RTSP stream please use the following URL

rtsp://:/<3 or 4>.h264

(example: rtsp://192.168.111.85:3750/<3 or 4>.h264)

SDI Connection

1. Connect an SDI cable to the SDI output on the camera.
2. Connect the SDI cable to your equipment with an available SDI input.
   a. Camera will auto adjust frame rate & resolution upon connecting to a video software

USB Connection

1. Connect a USB 3.0 cable to the USB output on the camera.
2. Connect the USB 3.0 output to an available USB 3.0 port on your PC
   a. Camera will auto adjust frame rate & resolution upon connecting to a video software

DVI Connection

1. Connect a DVI cable to the DVI output of the camera.
2. Connect the DVI cable to your equipment with an available DVI input.
   a. Camera will auto adjust frame rate & resolution upon connecting to a video software

NOTE: Failure to follow these sequences may result in no connection.

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Interface Descriptions

Tracking Software

Device Management Interface

Huddle 1 Device Management Main View Device for Management 3 + Add device 4 Delete 5 Remote configuration Filter Index Nickname IP Serial No. Type Version Main session Sub session 01 SimpTrack2 192.168.111.20 H3B450H235OKOUG65- SimpTrack 2.0.21 connected connected Online Device 7 + Add to client 8 Modify netinfo 9 Refresh 10 Stop search Filter Index IP Serial No MAC WIFI Device Name Type Version 01 192.168.111.20 H3B450H235OKOUG65- 00:04:05 02:14:DD No SimpTrack2 SimpTrack 2.0.21 11

1 Device Management interface
2 Video configuration interface
3 Manually add device using IP address, Port number, Username & Password
4 Delete selected device from Device Management list
5 Configure network settings of camera
6 *Selected* device within Device Management

7 Add selected camera from Online Device section
8 Modify network settings of selected Online Device
9 Refresh Online Device list
10 Start/Stop searching for Online Devices
11 *Unselected* device from Online Device section

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Video Configuration Interface

HuddleCamHD Device 1 Main View Device 2 3 NET CPU RAM 08:49:26 P12 Len + Zoom - Menu + Focus - + Ins - Enter Return Ins reset Presets 0 Call Set Clear Track Start Stop Settings 10 11 12 9 1920*1080 30.0fps 7.985Mbps

1 Cameras connected to Device Management
2 Camera video feed
3 PC performance & time
4 Pan, Tilt, & OSD Menu control
5 Lens control
6 OSD Menu enter/return

7 Preset control
8 Enable/Disable tracking
9 Open tracking settings
10 Connected camera resolution & frame rate
11 Enable/Disable recording
12 Stop video, full screen, and gallery view

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Connect Camera

HuddleComHD Device Management Main View Device for Management Add device Delete Remote configuration Filter Index Rikname IP Serial No Type Version Main session Sub session Add Name SimpTrack2 IP 192.163.111.20 Port 5001 User name admin Password ****** Ensure that IP and LAN share the same network segment Add Online Device Add to client Modify refinito Refresh Stop search Filter Index IP Serial No MAC WIFI Device Name Type Version 001 192.168.111.20 H39450H2350KQUG654B2 00:04:05:02:14:00 No SimpTrack2 SimpTrack 2.0.21

To add a camera to the Device Management list, you can go about this by searching in the Online Device section, or by using the + Add Device button in the Device Management section.

When utilizing the Online Device section, you can simply click Search, and the Tracking Software will automatically search your network for any HuddleView & SimplTrack2 cameras. Select the camera and click + Add to Client to add it to the Device Management list.

When utilizing the + Add Device button within the Device Management section, you can connect your camera through it's IP address, Port number, Username & Password; or you can Import a *.csv file.

Add Add by IP Add by import Name IP Port User name Password Add Add Add by IP Add by import Import: Import Export model

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Network Configuration

Modify Network Parameter Ethernet Device information: CameraName: SnipTrack2 Mac: 80.04/95.02 (1400) BVI: H3H50H(2350XQJGAS4B2) Network information Coortype: Static IP IP: 192.168.111.20 Mask: 255.255.252.0 GateWay: 192.168.111.1 DNS1: 192.168.111.1 DNS2: 8.8.8.8 Modify

Remote Configuration Streaming Network Rstep Protocol Upgrade LWPW Connect with Static IP IP Address 192.168.111.20 mask 255.255.252.0 Gateway 192.168.111.1 Data 1 192.168.111.1 Data 2 8.8.8.8 Rstep port 5000 app port 5001 Open

To configure the network settings, select the from the Online Device list and click Modify Netinfo. You can also adjust the network settings of a connected camera by selecting it from the Device Management list and clicking Remote Configuration, then traversing to the Network section.

Remote Configuration

Remote Configuration includes: Streaming, Network, RTMP, Protocol, Upgrade, & Username/Password

The Streaming category allows you to configure the Main Stream (PTZ camera), Sub Stream (reference camera), Stream 3 & Stream 4.

Remote Configuration Streaming Network Ramp Protocol Upgrade UN/PW Stream type Main stream Channels MONO Resolution 1080P Encode type AAC Video rate type CBR Sample rate 44.1KHz Max rate(Kbps) 8092 Audio rate 48Kbps Frame rate fullps Input pin Lineln Key frame interval 30 Volume 0 Video coding type H264 Encode Level Base Save

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Remote Configuration (Continued)

The Network category allows you to assign a dynamic or static IP address for the camera, in addition to settings the port numbers for RTSP & control.

Remote Configuration Streaming Network Rtrp Protocol Upgrade UN/PW Connect with Static IP risp port 5000 IP Address 192.168.111.20 app port 5001 Mask 255.255.252.0 Gateway 192.168.111.1 DNS 1 192.168.111.1 DNS 2 8.8.8.8

The RTMP category allows you to define a RTMP server.

Remote Configuration Streaming Network Rtmp Protocol Upgrade UN/PW RTMP 1 Main strea RTMP 2 Sub strea RTMP 3 Stream 3 RTMP 4 Stream 4 Save

The Protocol category allows you to set the control parameters of the camera.

Remote Configuration Streaming Network Rtmp Protocol Upgrade UN/PW Enable Enable Protocol TCP Camera as Server IP 0.0.0.0 Port 5678 Save

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Remote Configuration (Continued)

The Upgrade category allows you to upgrade the firmware of the camera.

Remote Configuration Streaming Network Rbsp Protocol Upgrade UN/PW Upgrade File: ... File version: Camera version: 2.0.21 Upgrade Status:

The Username/Password category allows you to change the device name, password, and adjust the time format.

Remote Configuration Streaming Network Stamp Protocol Upgrade UN/PW Old password New password Confirm Save Local Time 2019-04-04 11:34:08 OK Time Format YYYY-MM-DD HH:mm:ss Camera name SimpiTrack2 Save Enable NTP TimeZone +00:00 NTP Server Reboot Reboot Reset

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Remove Camera

To remove a camera from the Device Management list, first select it, then click the Delete button above the list. You will be prompted with a confirmation window to remove the camera. Click OK to remove the device or Cancel to keep the current settings.

HuddleCamHD Device Management Main View Device for Management + Add device Delete Remote configuration Filter Index Nickname IP Serial No. Type Version Main session Sub session 001 SimplTrack2 192.168.111.20 H39450H2350KQUG654B2 SimplTrack 2.0.21 connected connected Information Delete the selected device? OK Cancel Online Device + Add to client Modify netinfo Refresh Stop search Filter Index IP Serial No. MAC WIFI Device Name Type Version 001 192.168.111.20 H39450H2350KQUG654B2 00 04 05 02:14:00 No SimplTrack2 SimplTrack 2.0.21

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Configure Video Settings

HuddleCamHD Device Management Main View Device CAMKUARS Camera PTZ Lens Zoom Menu Focus Iris Enter Return Iris reset Presets 0 Call Set Clear Track Start Stop Settings 1920*1080 31.0fps 8.101Mbps NET CPU RAM 11:37:29 ? -

In the Video Interface you can view and control up to four cameras simultaneously. You have full control over Pan, Tilt, Zoom, Focus, Iris, OSD Menu, Presets & Tracking Settings.

You must first select one of the cameras from the video feed in order to adjust the settings.

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Configure Tracking Settings

To adjust the Tracking Parameters of the selected camera, you must click the Settings button in the tracking control area. Once opened, you can add and remove tracking & blocking zones, change video resolution & frame rate, baud rate, control protocol, device address, and correct the position of camera.

HuddleCamHD Desktop Management Main View Settings Book1 Scene2 Scene3 Scene4 Basic parameters Video format: 1000p30 Base rate: 950bps Protocols: wRCA Device add: 01 View screen 7 Base height: 0.0 Options Zone settings Lecturer Blocking zone 1 2 3 4 5 6 7 8 Refresh Save Exit

Within Basic2 settings, you can enable or disable tilt, permanent track, auto zoom, & outside platform. In addition, you can adjust the tracking sensitivity, pan speed, tilt speed, zoom limit, and what happens when the camera loses its target.

HuddleCamHD Device Management Main View Settings Balance1 Balance2 Balance3 General Tracking setting File Handlers Auto Session Permanent track Outside platform Tracking point name Balance Track size 3 Pan speed 5 Fast speed 4 Pacum limit 6 Lock/mcout 3 Target last action No B preset Backstart close-up Close Power On State Track Refresh Save Exit

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Configure Tracking Settings (Continued)

The Senior 1 settings tab is disabled and will be enabled with future updates.

Senior 2 allows for network control via TCP or UDP and allows the camera to act as a server or client for receiving commands.

HuddleCamHD Device Management Main View Settings BANK1 BANK2 Screw 1 Screw 2 Modes Networks Connect protocol TCP Air Server Director to: 255 258 255 256 Director port: EAT39 Connected Web Network bus Refresh Save Exit

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

On Screen Display (OSD)

graph TD
    A["<VIDEO>"] --> B["SHARPNESS"]
    A --> C["CONTRAST"]
    A --> D["SATURATION"]
    A --> E["HUE"]
    A --> F["2DNR"]
    A --> G["3DNR"]
    A --> H["WIDE DYNAMIC"]
    B --> I["0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15"]
    C --> J["0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14"]
    D --> K["0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14"]
    E --> L["0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14"]
    F --> M["OFF, ON"]
    G --> N["OFF, ON, 1, 2, 3, 4"]
    H --> O["OFF, ON"]

graph TD
    A["<EXPOSURE>"] --> B["MODE"]
    B --> C["FULL AUTO — ANTI-FLICKER OFF, 50Hz, 60Hz"]
    C --> D["MANUAL"]
    D --> E["GAIN"]
    E --> F["0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30"]
    D --> G["SPEED"]
    G --> H["1/1, 1/25, 1/50, 1/75, 1/100, 1/120, 1/150, 1/215, 1/300, 1/425, 1/600, 1/1000, 1/1250, 1/1750, 1/2500, 1/3500, 1/6000, 1/10000"]
    G --> I["IRIS"]
    I --> J["F14, F11, F9.6, F8, F6.8, F5.6, F4.8, F4, F3.4, F2.8, F2.4, F2, F1.6, CLOSE"]
    A --> K["SHUTTER — SPEED"]
    K --> L["1/1, 1/25, 1/50, 1/75, 1/100, 1/120, 1/150, 1/215, 1/300, 1/425, 1/600, 1/1000, 1/1250, 1/1750, 1/3500, 1/6000, 1/10000"]
    A --> M["IRIS PRI — IRIS"]
    M --> N["F14, F11, F9.6, F8, F6.8, F5.6, F4.8, F4, F3.4, F2.8, F2.4, F2, F1.6, CLOSE"]

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

graph TD
    A["BRIGHT"] --> B["PRI"]
    C["EXP-COMP"] --> D["ON"]
    E["OFF"] --> F["LEVEL"]
    G["BLC"] --> H["ON, OFF"]
    I["0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27"] --> J["-7, -6, -5, -4, -3, -2, -1, 0, +1, +2, +3, +4, +5, +6, +7"]

graph TD
    A["<WHITE BALANCE>"] --> B["MODE"]
    B --> C["AUTO"]
    C --> D["ATW"]
    D --> E["ONE PUSH"]
    E --> F["INDOOR"]
    F --> G["OUTDOOR"]
    G --> H["SODIUM LAMP"]
    H --> I["FLUO LAMP"]
    I --> J["MANUAL"]
    J --> K["R.GAIN 0~255"]
    J --> L["B.GAIN 0~255"]
    J --> M["MANUAL2 GAIN 4600"]

graph TD
    A["<PAN TILT ZOOM>"] --> B["PAN/TILT SPEED"]
    A --> C["PAN/TILT LIMIT"]
    A --> D["D-ZOOM LIMIT"]
    A --> E["PTZ TRIG AF"]
    A --> F["POWER UP ACTION"]
    B --> G["1, 2, 3, 4, 5, 6, 7, 8"]
    C --> H["ON, OFF"]
    D --> I["UP +90° ~ -30°"]
    D --> J["DOWN -30° ~ +90°"]
    D --> K["LEFT -170° ~ +170°"]
    D --> L["RIGHT +170° ~ -170°"]
    I --> M["X1, X2, X3, X4, X5, X6, X7, X8, X9, X10, X11, X12"]
    J --> N["ON, OFF"]
    K --> O["ON, OFF"]
    L --> P["ON, OFF"]
    M --> Q["PRESET 1, PRESET 2, PRESET 3, PRESET 4, PRESET 5, PRESET 6, PRESET 7, PRESET 8, PRESET 9, HOME"]

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

graph TD
    A["ADDRESS"] --> B["1, 2, 3, 4, 5, 6, 7"]
    C["PROTOCOL"] --> D["VISCA, PELCO-D"]
    E["FORMAT"] --> F["1080p60/50/30/25, 1080i60/50, 720p60/50"]
    G["RATIO SPEED"] --> H["OFF, ON"]
    I["PRESET FREEZE"] --> J["OFF, ON"]
    K["RS485"] --> L["HALF-DUPLEX-1, HALF-DUPLEX-2"]
    M["DISPLAY INFO"] --> N["OFF, ON"]

SHOWS CURRENT SETTINGS OF CAMERA

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Using the IR Remote

HOME POWER CAMERA 1 2 3 4 F1 F2 F3 F4 FOCUS PATTERN AUTO MANU 1 2 TRIG FOCUS IRIS-RESET BLC FOCUS IRS ZOOM MENU DATA CALL SET CLEAR 1 2 3 4 5 6 7 8 9 C 0 ← 1 2 3 7 8 9 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 1 2 3 1 1 2 3 1 1 2 3 1 1 2 3 1 1 2 3 1 1 2 3 1 1 2 3 1 1 2 3 1 1 2 3 1 1 2 3 1 1 2 3 1 1 2 3 1 1 2 1 1 2 1 1 2 1 1 2 1 1 2 1 1 2 1 1 2 1 1 2 1 1 2 1 1 2 1 1 2 1 1 2 1 1 2 1 1 2 1 1 2 1 1 2 1 1 2 1 0

1. HOME Button

Press the HOME Button to send the camera to the initial position where pan and tilt is 0.

2. Camera Selection Button

Use to switch between IR channels for multiple camera control. For example, 4 is address 4.

3. Focus

Use "AUTO" or "MANU" to select auto or manual focus. Trig Focus enables auto focus whenever the camera is zoomed. Near/Far allows for focus adjustment while in manual focus.

4. Iris

Press Iris Reset to set iris back to default value or use Open/Close to open and close the Iris.

5. Menu

Use to open/close the OSD Menu.

6. Data Button

Use the Data Button to enable/disable display of pan/tilt angle, zoom time, and other prompt messages.

7. Number Keys

Used for inputting numbers such as preset number.

8. Cancel Button

Cancel number input.

9. Power Button

User to power on/off the camera.

10. Shortcut Buttons (F1, F2, F3, F4)

Use these buttons for shortcut commands. (Shown below)

11. Pattern Buttons

Use to activate Pattern Scan 1 and Pattern Scan 2

12. BLC Button

Use to enable/disable Backlight Compensation.

13. Zoom buttons

Use to zoom in or zoom out.

14. Back Button

Use the Back Button to go back to the previous menu

15. OK Button

In OSD Menu: select the corresponding option

Out of OSD Menu: adjust pan/tilt control speed

Ver. 1.1 - 4-19

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

16. Direction/Menu Operation

In OSD Menu: traverse OSD Menu

Out of OSD Menu: pan & tilt camera

17. Preset Settings

Use the Number Keys to input a preset number, then press call, store, clear to perform the corresponding command.

18. Enter

After inputting numbers, press this button to confirm.

IR Remote Shortcuts

• [F1] > [1] > [ENTER] - Change camera to Device Address 1
• [F1] > [2] > [ENTER] - Change camera to Device Address 2
• [F1] > [3] > [ENTER] - Change camera to Device Address 3
• [F1] > [4] > [ENTER] - Change camera to Device Address 4
  • [F1] > [5] > [ENTER] - Start Tracking
  • [F1] > [6] > [ENTER] - End Tracking

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

VISCA Commands

ACK/Completion Messages

	Command Messages	Comments
ACK	z0 4y FF(y:Socket No.)	Returned when the command is accepted.
Completion	z0 5y FF(y:Socket No.)	Returned when the command has been executed.

Error Messages

	Command Messages	Comments
Syntax Error	z0 60 02 FF	Returned when the command format is different or when a command with illegalcommand parameters is accepted.
Command Buffer Full	z0 60 03 FF	Indicates that two sockets are already being used(executing two commands) and thecommand could not be accepted when received.
Command Canceled	z0 6y 04 FF(y:Socket No.)	Returned when a command which is being executed in a socket specified by the cancel command is canceled. The completion message for the command is not returned.
No Socket	z0 6y 05 FF(y:Socket No.)	Returned when no command is executed in a socket specified by the cancelcommand, or when an invalid socket number is specified.
Command Not Executable	z0 6y 41 FF(y:Execution commandSocket No. Inquiry command:0)	Returned when a command cannot be executed due to current conditions. Forexample, when commands controlling the focus manually are received during auto focus.

z = Device address + 8

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Commands

Command Set	Command	Command Packet	Comments
AddressSet	Broadcast	88 30 01 FF	Address setting
IF_Clear	Broadcast	88 01 00 01 FF	I/F Clear
CommandCancel		8x 2p FF	p: Socket No.(=1or2)
CAM_Power	On	8x 01 04 00 02 FF	Power ON/OFF
	Off	8x 01 04 00 03 FF
CAM_Zoom	Stop	8x 01 04 07 00 FF
	Tele(Standard)	8x 01 04 07 02 FF
	Wide(Standard)	8x 01 04 07 03 FF
	Tele(Variable)	8x 01 04 07 2p FF	p=0 (Low) to 7 (High)
	Wide(Variable)	8x 01 04 07 3p FF
	Direct	8x 01 04 47 0p 0q 0r 0s FF	pqrs: Zoom Position
CAM_Focus	Stop	8x 01 04 08 00 FF
	Far(Standard)	8x 01 04 08 02 FF
	Near(Standard)	8x 01 04 08 03 FF
	Far(Variable)	8x 01 04 08 2p FF	p=0 (Low) to 7 (High)
	Near(Variable)	8x 01 04 08 3p FF
	Direct	8x 01 04 48 0p 0q 0r 0s FF	pqrs: Focus Position
	Auto Focus	8x 01 04 38 02 FF	AF ON/OFF
	Manual Focus	8x 01 04 38 03 FF
	Auto/Manual	8x 01 04 38 10 FF
	One Push Trigger	8x 01 04 18 01 FF	One Push AF Trigger
CAM_ZoomFocus	Direct	8x 01 04 47 0p 0q 0r 0s0t 0u 0v 0w FF	pqrs: Zoom Positiontuvw: Focus Position
CAM_WB	Auto	8x 01 04 35 00 FF	Normal Auto
	Indoor	8x 01 04 35 01 FF	Indoor mode
	Outdoor	8x 01 04 35 02 FF	Outdoor mode
	One Push WB	8x 01 04 35 03 FF	One Push WB mode
	Manual	8x 01 04 35 05 FF	Manual Control mode
	One push trigger	8x 01 04 10 05 FF	One Push WB Trigger
CAM_RGain	Reset	8x 01 04 03 00 FF	Manual Control of R Gain
	Up	8x 01 04 03 02 FF
	Down	8x 01 04 03 03 FF
	Direct	8x 01 04 43 00 00 0p 0q FF	pq: R Gain
CAM_BGain	Reset	8x 01 04 04 00 FF	Manual Control of B Gain
	Up	8x 01 04 04 02 FF
	Down	8x 01 04 04 03 FF
	Direct	8x 01 04 44 00 00 0p 0q FF	pq: B Gain

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Commands (Continued)

Command Set	Command	Command Packet	Comments
CAM_AE	Full Auto	8x 01 04 39 00 FF	Automatic Exposure mode
	Manual	8x 01 04 39 03 FF	Manual Control mode
	Shutter Priority	8x 01 04 39 0A FF	Shutter Priority Automatic Exposure
	Iris Priority	8x 01 04 39 0B FF	Iris Priority Automatic Exposure mode
	Bright	8x 01 04 39 0D FF	Bright Mode (Manual control)
CAM_Shutter	Reset	8x 01 04 0A 00 FF	Shutter Setting
	Up	8x 01 04 0A 02 FF
	Down	8x 01 04 0A 03 FF
	Direct	8x 01 04 4A 00 00 0p 0q FF	pq: Shutter Position
CAM_Iris	Reset	8x 01 04 0B 00 FF	Iris Setting
	Up	8x 01 04 0B 02 FF
	Down	8x 01 04 0B 03 FF
	Direct	8x 01 04 4B 00 00 0p 0q FF	pq: Iris Position
CAM_Gain	Reset	8x 01 04 0C 00 FF	Gain Setting
	Up	8x 01 04 0C 02 FF
	Down	8x 01 04 0C 03 FF
	Direct	8x 01 04 4C 00 00 0p 0q FF	pq: Gain Position
CAM_Bright	Reset	8x 01 04 0D 00 FF	Bright Setting
	Up	8x 01 04 0D 02 FF
	Down	8x 01 04 0D 03 FF
	Direct	8x 01 04 4D 00 00 0p 0q FF	pq: Bright Position
CAM_ExpComp	On	8x 01 04 3E 02 FF	Exposure Compensation ON/OFF
	Off	8x 01 04 3E 03 FF
	Reset	8x 01 04 0E 00 FF	Exposure Compensation Amount Setting
	Up	8x 01 04 0E 02 FF
	Down	8x 01 04 0E 03 FF
	Direct	8x 01 04 4E 00 00 0p 0q FF	pq: ExpComp Position
CAM_Backlight	On	8x 01 04 33 02 FF	Back Light Compensation ON/OFF
	Off	8x 01 04 33 03 FF
CAM_Aperture	Reset	8x 01 04 02 00 FF	Aperture Control
	Up	8x 01 04 02 02 FF
	Down	8x 01 04 02 03 FF
	Direct	8x 01 04 42 00 00 0p 0q FF	pq: Aperture Gain
CAM_PictureEffect	Off	8x 01 04 63 00 FF	Picture Effect Setting
	Neg.Art	8x 01 04 63 02 FF
	B&W	8x 01 04 63 04 FF
CAM_Memory	Reset	8x 01 04 3F 00 pp FF	pp: Memory Number (=0 to 255)Corresponds to 0 to 255 on the Remote Commander.
	Set	8x 01 04 3F 01 pp FF
	Recall	8x 01 04 3F 02 pp FF
SYS_Menu	Off	8x 01 06 06 03 FF	Turns off the menu screen.

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Commands (Continued)

Command Set	Command	Command Packet	Comments
CAM_IDWrite		8x 01 04 22 0p 0q 0r 0s FF	pqrs: Camera ID (=0000 to FFFF)
IR_Receive	On	8x 01 06 08 02 FF	IR(rcmote commander) receive ON/OFF
	Off	8x 01 06 08 03 FF
Information Display	On	8x 01 7E 01 18 02 FF	ON/OFF of the Operation status display
	Off	8x 01 7E 01 18 03 FF
Pan-tiltDrive	Up	8x 01 06 01 VV WW 03 01 FF	VV: Pan speed 0 x01 (low speed) to 0 x18 (high speed)WW: Tilt Speed 0 x 01 (low speed) to 0 x14 (high speed)YYYY: Pan PositionZZZZ: Tilt Position
	Down	8x 01 06 01 VV WW 03 02 FF
	Left	8x 01 06 01 VV WW 01 03 FF
	Right	8x 01 06 01 VV WW 02 03 FF
	UpLeft	8x 01 06 01 VV WW 01 01 FF
	UpRight	8x 01 06 01 VV WW 02 01 FF
	DownLeft	8x 01 06 01 VV WW 01 02 FF
	DownRight	8x 01 06 01 VV WW 02 02 FF
	Stop	8x 01 06 01 VV WW 03 03 FF
	AbsolutePosition	8x 01 06 02 VV WW0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF
	RelativePosition	8x 01 06 03 VV WW0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF
	Home	8x 01 06 04 FF
	Reset	8x 01 06 05 FF
Pan-tiltLimitSet	LimitSet	8x 01 06 07 00 0W0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF	W: 1 UpRight 0: DownLeftYYYY: Pan Limit PositionZZZZ: Tilt Position
CAM_AutoFrameTrigger	One Push Auto Frame	8x 01 0E 24 6C 0p 0p FF	P: seconds

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Inquiry Commands

Inquiry Command	Command Packet	Inquiry Packet	Comments
CAM_PowerInq	8x 09 04 00 FF	y0 50 02 FF	On
		y0 50 03 FF	Off (Standby)
		y0 50 04 FF	Internal power circuit error
CAM_ZoomPosInq	8x 09 04 47 FF	y0 50 0p 0q 0r 0s FF	pqrs: Zoom Position
CAM_FocusModeInq	8x 09 04 38 FF	y0 50 02 FF	Auto Focus
		y0 50 03 FF	Manual Focus
CAM_FocusPosInq	8x 09 04 48 FF	y0 50 0p 0q 0r 0s FF	pqrs: Focus Position
CAM_WBModeInq	8x 09 04 35 FF	y0 50 00 FF	Auto
		y0 50 01 FF	In Door
		y0 50 02 FF	Out Door
		y0 50 03 FF	One Push WB
		y0 50 05 FF	Manual
CAM_RGainInq	8x 09 04 43 FF	y0 50 00 00 0p 0q FF	pq: R Gain
CAM_BGainInq	8x 09 04 44 FF	y0 50 00 00 0p 0q FF	pq: B Gain
CAM_AEModeInq	8x 09 04 39 FF	y0 50 00 FF	Full Auto
		y0 50 03 FF	Manual
		y0 50 0A FF	Shutter Priority
		y0 50 0B FF	Iris Priority
		y0 50 0D FF	Bright
CAM_ShutterPosInq	8x 09 04 4A FF	y0 50 00 00 0p 0q FF	pq: Shutter Position
CAM_IrisPosInq	8x 09 04 4B FF	y0 50 00 00 0p 0q FF	pq: Iris Position
CAM_GainPosInq	8x 09 04 4C FF	y0 50 00 00 0p 0q FF	pq: Gain Position
CAM_BrightPosInq	8x 09 04 4D FF	y0 50 00 00 0p 0q FF	pq: Bright Position
CAM_ExpCompModeInq	8x 09 04 3E FF	y0 50 02 FF	On
		y0 50 03 FF	Off
CAM_ExpCompPosInq	8x 09 04 4E FF	y0 50 00 00 0p 0q FF	pq: ExpComp Position
CAM_BacklightModeInq	8x 09 04 33 FF	y0 50 02 FF	On
		y0 50 03 FF	Off
CAM_ApertureInq	8x 09 04 42 FF	y0 50 00 00 0p 0q FF	pq: Aperture Gain
CAM_PictureEffectModeInq	8x 09 04 63 FF	y0 50 00 FF	Off
		y0 50 02 FF	Neg.Art
		y0 50 04 FF	B&W
CAM_MemoryInq	8x 09 04 3F FF	y0 50 0p FF	p: Memory number last operated.
SYS_MenuModeInq	8x 09 06 06 FF	y0 50 02 FF	On
		y0 50 03 FF	Off
CAM_IDInq	8x 09 04 22 FF	y0 50 0p 0q 0r 0s FF	pqrs: Camera ID

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Inquiry Commands (Continued)

Inquiry Command	Command Packet	Inquiry Packet	Comments
CAM_VersionInq	8x 09 00 02 FF	y0 50 00 01mn pq rs tu vw FF	mnpq: Model Code (0504)rstu: ROM versionvw: Socket Number (=02)
Information Display	8x 09 7E 01 18 FF	y0 50 02 FF	On
		y0 50 03 FF	Off
VideoSystemInq	8x 09 06 23 FF	y0 50 00 FF	1920 x1080i/60	60 Hz system
		y0 50 01 FF	1920 x1080p/30
		y0 50 02 FF	1280 x720p/60
		y0 50 03 FF	1280 x720p/30
		y0 50 07 FF	1920 x1080p/60
		y0 50 08 FF	1920 x1080i/50	50 Hz system
		y0 50 09 FF	1920 x1080p/25
		y0 50 0A FF	1280 x720p/50
		y0 50 0B FF	1280 x 720p/25
		y0 50 0F FF	1920 x1080p/50
IR_Receive	8x 09 06 08 FF	y0 50 02 FF	On
		y0 50 03 FF	Off
Pan-tiltMaxSpeedInq	8x 09 06 11 FF	y0 50 ww zz FF	ww = Pan Max Speedzz = Tilt Max Speed
Pan-tiltPosInq	8x 09 06 12 FF	y0 50 0w 0w 0w 0w0z 0z 0z 0z FF	www = Pan Positionzzzz = Tilt Position
Pan-tiltModelInq	8x 09 06 10 FF	y0 50 pq rs FF	pqrs: Pan/Tilt Status
CAM_AnalyticsInq	8x 01 0E 24 6E 00 00 FF	|tracking status on/off||currentX,Y,Z| [#][human][date poweredon|[date command was sent]	Inquires tracking status, current PTZposition, faces in sight, & when thecommand was sent

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Tips and Tricks

The “Stage”: Imagine your subject moving around within the available presentation space and take note of the extremes, left or right and up or down, your presenter may happen to present from. The area you have just noted is what we will call our stage and is what you want to ensure is captured by the reference camera. Within this stage we normally want to set the priority tracking area to slightly above the presenter’s head for the top boundary and just above the audience’s heads for the bottom boundary.

Shot Composition: For a nice tight shot around the subject, the camera must be within 8m (26 feet) of the subject. Beyond that, composition will be sacrificed for distance.

Motion: The faster the subject moves, the larger the shot composition should be. Depending on the subject, and desired impact, this is something that can require a bit of trial and error to find that perfect composition to high motion ratio.

Keep it Simple: When diving into the Advanced Parameters section of the software, think about what you're trying to capture. Only enable the features you need to properly track within your "stage." As an example, if you have a presenter at the front of the room only moving left or right do not enable Auto-Zoom or Auto-Tilt, as you're just inviting undesired tracking results.

Plan Ahead: Before any event, large or small, test your entire setup as far in as possible. Waiting until the last minute is never a good idea.

Care of the Unit

Remove dust or dirt on the surface of the lens with a blower (commercially available).

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Troubleshooting

Problem	Possible Cause	Solution
No movement or image after power on	Power supply failure	Check power supply
	Power adapter damaged	Replace power adapter
	Power cable connection is loose	Check & reconnect
No self-testing after powered on, or with motor noise	Not enough power	Check & reconnect power cable connection
	Mechanical failure	Send for authorized repair
After power on, self-test successfully, but not controllable	Wrong address / protocol / baud rate	Check & set again
	Wrong connection or open circuit of RS-485/RS422 or RS-232 cable	Check & reconnect
Video loss when pans / tilts / zooms	Not enough power	Check & reconnect power cable
	Video cable not properly connected	Replace with a tested cable
Auto tracking has locked on the wrong subject / object with no motion	Lack of adequate lighting on the subject	Increase proper lighting on subject / stage. If the problem persists attempt to move the camera closer to the stage.
	Too complex of a scene with slightly improper lighting
The tracking camera seems to be off from the reference camera settings	The camera has been moved	Manually move camera back into place or rebuild tracking zones
	A manual tracking / reference camera recalibration is required	Enter the Advanced Parameters settings and click the Pos Correct button. Once the tracking camera stops moving, align the crosshairs of the tracking camera to match the crosshairs of the reference camera.
The camera is tracking slightly below or above the subject	A manual height recalibration is required	Enter the Advanced Parameters settings and click the Debug button. Have your subject stand in place within facing the tracking camera. Once a rectangle is around the face, use the Up and Down buttons to adjust tracking height.
Having trouble finding / connecting to camera on the network	No DHCP Server available	Connect to camera and set a static IP in the Configuration interface
	Multiple Network Connections	Disable any secondary and or tertiary network connections on your Windows PC

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Notes