3X-G2 - Video Conferencing System HuddleCamHD - Free user manual and instructions

Product Type	Video Conferencing System
Model Number	HC3X-(xx)-G2 (xx: WH, BK, SV)
Image Sensor	1/2.7" CMOS, 2.1 Megapixel
Video Resolution	1920x1080p at 30fps
Optical Zoom	3x (f=3-10mm, F2.0)
Horizontal Field of View	36° (tele) to 82° (wide)
Pan Range	±360°
Tilt Range	Up: 90°, Down: 45°
Presets	64
Video Interface	USB 2.0
Control Interface	Mini DIN-8 (RS232, RS485, Pelco-D/P)
Power Supply	12V DC, 2A (adapter included)
Power Consumption	24W max
Dimensions (W x H x D)	4.88" x 5.5" x 4.75" (124mm x 139mm x 120mm)
Weight	1.66 lbs (0.75 kg)
Operating Temperature	32°F to 113°F (0°C to 45°C)
Mounting Options	Desk, tripod (1/4-20 thread), wall/ceiling mount compatible
Included Accessories	12V/2A adapter, USB 2.0 cable (3m), RS-232C cable, RS-232 to RS-485 adapter, IR remote, tripod mount, user manual
Warranty	2 years parts and labor
Safety and Care	Avoid voltage above spec, bright light sources, and disassembly. Clean lens with blower only.

Frequently Asked Questions - 3X-G2 HuddleCamHD

How do I connect the HuddleCamHD 3X-G2 to my PC?

First, connect the included power adapter to the camera and wait for it to reach the home position. Then, plug the USB 2.0 cable into the camera and a USB 2.0 port on your PC. Finally, select the camera in your video conferencing software.

Why is my camera not recognized by the computer?

Ensure the camera is powered on and fully booted before connecting USB. Check that the USB cable is not faulty and that you are using a direct USB port (avoid hubs). If using USB 3.0, disable power saving settings. The camera should appear as an 'imaging device' in Device Manager.

How do I set up presets?

Using the IR remote, press the preset number (1-9), then press 'Set' to store the current position. To recall, press the preset number and then 'Call'. To clear, press the preset number and 'Clear'.

The IR remote is not working. What should I do?

Check that the 'Camera Select' button on the remote matches the IR address set by dip switches SW2 DIP-4 and DIP-5. The default IR address is 0 (both OFF). Also ensure the camera is not in Stand-By mode and that the IR receiver is not obstructed.

Can I use the camera with a USB 3.0 port?

Yes, USB 3.0 ports are backwards compatible. The camera will function as a USB 2.0 device. For best results, disable USB 3.0 power saving settings in the operating system.

What is the maximum pan/tilt range?

Pan can rotate ±360°, and tilt can go up 90° and down 45°. The camera has 64 preset positions.

How do I clean the camera lens?

Use a blower (commercially available) to remove dust or dirt from the lens surface. Do not use active chemicals or corrosive detergents.

What does the 'Rev' button on the remote do?

The 'Rev' button enables image flip, intended for ceiling mounting. This inverts the image vertically.

How do I set the baud rate and protocol for serial control?

Adjust dip switch SW2. For 9600 bps, set DIP-1 OFF; for 38400 bps, set ON. For RS-232, set DIP-2 OFF; for RS-485, set ON. For VISCA protocol, set DIP-3 OFF; for PELCO-D, set ON.

What should I do if the camera does not respond to pan/tilt/zoom commands?

Check if the OSD menu is on screen (exit if so). Ensure the camera hasn't reached a limit; try moving in the opposite direction. For VISCA control, verify connections and commands per the manual.

USER MANUAL 3X-G2 HuddleCamHD

Black HuddleCam camera with lens and control buttons (no readable text beyond brand name)

Precautions.

Safety Tips.

• Please read this manual carefully before using the camera.
• Avoid damage from stress, violent vibration or liquid intrusion during transportation, storage or installation.
• Take care of the camera during installation to prevent damage to the camera case, ports, lens or PTZ mechanism.
• Do not apply excessive voltage. (Use only the specified voltage.) Otherwise, you may experience electrical shock.
• Keep the camera away from strong electromagnetic sources.
• Do not aim the camera at bright light sources (e.g. bright lights, the sun, etc.) for extended periods of time.
• Do not clean the camera with any active chemicals or corrosive detergents.
• Do not disassemble the camera or any of the camera's components. If problems arise, please contact your authorized dealer.
• After long term operation, moving components can wear down. Contact your authorized dealer for repair.

In the Box

Supplied Equipment.

• 12V/2.0A DC Power Adapter (1)
- Tripod Mounting System (1)
• USB 2.0 A-A cable (3m)
• RS-232C Serial Control cable
• RS-232C to RS-485 adaptor cable
- IR Remote Controller
- User Manual (1)

• 3x Zoom USB 2.0 HD Video Conference Camera (1)

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com I 1 800 - 486-5276

Physical Description

1. Front View.

1. Lens
2. IR Receiver

To receive IR remote controller signal.

1. Power LED

Blue LED lights when unit is powered, LED is dark for Stand-By status.

1. IR Receiver

To receive IR remote controller signal.

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com I 1 800 - 486-5276

1. Rear View......

1. DC IN 12V Socket

Only use the Power Adapter supplied with this camera.

1. IR Receiver

To receive IR remote controller signals.

1. RS232 IN Port

For hard wired remote control from a 3 ^rd party PC, joystick, etc...

1. RS485 IN Port

For hard wired remote control from a 3^rd party PC, joystick, etc...

1. USB 2.0 Interface

For connection to PC (USB 2.0 port. Will also function in a USB 3.0 port as USB 2.0 device).

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com I 1 800 - 486-5276

3. Bottom View.

1. Tripod

Will accept 1/4-20 bolt from 3^rd party tripod, wall or ceiling mount using included tripod adapter.

2. Dip-Switches

Used for selecting serial and IR communications settings.

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

1. Dip-Switch Settings......

Note: When changing Dip-Switch settings, make all changes with camera powered off.

SW1: Used for setting RS232 address.

1. Broadcast address: If the Joystick is 255 (all dip switches on), any Camera can be controlled by any address.

2. Test Address: If the dome camera address is 0 (all dip switches off), any address code can control the dome camera.

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com I 1 800 - 486-5276

SW2: Used for communication settings.

SW2 DIP-1,2,3: Baud Rate, Communication Protocol

Baud Rate	SW2 DIP-1	Communication Mode	SW2 DIP-2	Communication Protocol	SW2 DIP-3
9600bps	OFF (Def)	RS-232	OFF (Def)	VISCA	OFF (Def)
38400bps	ON	RS-485	ON	PELCO-D	ON

SW2 DIP-4,5: IR Remote Control Receiving Address Table

IR Remote Address	SW2 Switch State (4-5)
	DIP-4	DIP-5
0	OFF (Def)	OFF (Def)
1	OFF	ON
2	ON	OFF
3	ON	ON

SW2 DIP-6: IR Output

IR Out	SW2 DIP-6
Disabled	OFF (Def)
Enabled	ON

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Cable Connection Info.

VISCA RS-232C - IN Reference.

Pin S/N	Function
1	DTR IN
2	DSR IN
3	TXD IN
4	GND
5	RXD IN
6	GND
7	IR Commander Signal OUTPUT
8	NO Connection

VISCA RS-232C - Out Reference.

Pin S/N	Function
	RS-232	RS-485
1	DTR OUT	TX+
2	DSR OUT	TX-
3	TXD OUT
4	GND
5	RXD OUT
6	GND
7		RS-485 -
8		RS-485 +

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com I 1 800 - 486-5276

OSD MENU....

There is no On Screen Display for the HuddlecamHD 3X.

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

IR Remote Controller

(Note: Some buttons do not operate for all camera models)

1. Reset:

Restarts the camera and restores it to Factory Default settings. (Note: Will delete all memory).

2. Camera Selection

Select Camera ID: 1, 2 or 3

3. Preset Positions

1-9: Preset Positions

Set: Setting Preset Position

Clear: Clear Preset Position

Call: Call Preset Position

Note: If you want to set (or call) the first preset position to 1, you should press number key "1", then press "Set" (or "Call") to set (call) the position.

4. Fast Zoom in/out Control Zone

+: Zoom in quickly

-: Zoom out quickly

5. Pan/Tilt Controller

Move Up

Move Down

Move Left

Move Right

Auto Pan

6. Additional Function Zone

Freeze: Image Freeze

BL: Back-light Compensation

WB: White Balance

AE: Auto Exposure

D Zoom: Digital Zoom

HDMI: Swap to HDMI video output

DVI: Swap to DVI video output

Format: Swap between different formats

7. Power Supply Switch

Switch for turning camera on

(i.e. Stand-By mode vs. Working mode)

8. OSD Menu Zone

Dome OSD: Enter Pan Tilt Zoom OSD menu

Lens OSD: Enter lens OSD menu

9. Slow Zoom In/Out Zone

+: Zoom in slowly

-: Zoom out slowly

10. Focus Control Zone

Auto: Turn on auto focus

Manual: Turn on manual focus

Far: Set focus at farther distance

Near: Set focus at nearer distance

Page 10 of 18

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

11. Pan/Tilt Function Zone

L-Limit: Set left boundary limit scanning position

Scan: Enable Boundary Scanning (Auto Panning)

R-Limit: Set right boundary limit scanning position

Home: Go to camera's Home position

Tour: Enable automatic patrol tour of presets

Rev: Enable image flip for ceiling mounting

Connection Instructions

1. Connect included Power Supply to the camera.
2. Wait for camera to come to Home Position.
3. Connect included USB 2.0 cable to camera and USB 2.0 port of PC.
4. Select and configure camera in your software of choice.

NOTE: Failure to follow this sequence may result in no connection to PC.

Care Of The Unit.

Remove dust or dirt on the surface of the lens with a blower (commercially available).

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Installation Instructions......

Desktop Installation......

When using the HuddleCam™ on a desk, Make sure that it will stand level. If you want to use the camera on an incline, make sure the angle is less than 15 degrees to ensure that the camera's pan and tilt mechanism operates normally.

Technical line drawing of two computer monitors with front and back views (no text or symbols)

Max 15°

Tripod Installation......

When using the HuddleCam™ with a tripod, screw the tripod to the bottom of the camera. The tripod screw must fit below specifications:

Note: Tripod must stand on a level surface.

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

To fix the tripod mount to the bottom of the camera, use the supplied screws to hold it in place.

Then screw the tripod to the tripod bracket.

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Troubleshooting

Problem	Cause	Resolution
There is no power to the camera.	Power adapter is disconnected from mains or from camera.	Check the connections between the camera, power adapter and mains. If anything is disconnected, reconnect it.
Camera will not connect to the PC via USB.	USB cable is bad.	Try new USB Cable
	Camera connects sometimes.	Connect USB only after camera has completely booted.
Camera unable to pan, tilt, and/or zoom.	Menu is currently displayed on the screen.	Retry after exiting the menu.
	Pan, tilt or zoom range limit was reached.	Try to pan/tilt/zoom in the other direction.
Remote control not working.	The “camera select” button on the remote control is not set to match the “IR address” set on the camera dip switch.	Choose the correct “IR select” number to match camera settings.
Camera cannot be controlled via VISCA.	The connection between the PC and camera is incorrect.	Refer to Cable Connection Info section of this manual.
	Commands being sent are incorrect.	Refer to VISCA manual.
The Camera is not working at all.	No response or image from camera.	Disconnect power, and wait a few minutes, then connect the power again. Retry.

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Important Notes Regarding USB Connectivity:

USB 3.0 ports are backwards compatible with USB 2.0 devices. USB 2.0 ports are not completely forward compatible with USB 3.0 devices (some USB 3.0 devices will connect to USB 2.0 with limited functionality).

External USB hubs should be avoided (i.e. give the camera its own USB port on the device) as they are not well suited to transmitting HD video reliably.

USB extension systems must be fully compatible with the version of USB that you are using and must utilize an external power supply, when required. Caution: Some “compatible”

USB 3.0 extenders do not actually have the full 5Gbps bandwidth required for uncompressed HD video - so check bandwidth specs. Always connect the HuddleCam directly to the device in order to associate the UVC drivers before attempting to use any extension system.

USB 3.0 power saving settings in the device's operating system should be turned off completely for reliable USB 3.0 camera connectivity.

HuddleCam Cameras

All HuddleCamHD cameras utilize the UVC (USB Video Class) drivers that are built into Windows, Mac OS and Linux to stream HD video to your device via your device's USB port (USB 2.0 or USB 3.0 depending upon HuddleCam model). When your device successfully recognizes the camera, your device will register the HuddleCam as an “imaging device”. You can see this in your Windows Device Manager program (type “device manager” into the Windows search tool) as shown in the screenshot, below:

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

In this example, you can see the HuddleCam model in use connected as a fully functional USB 3.0 device (HuddleCamHD) as well as a USB 2.0 device with limited functionality (USB2.0 Camera).

If your device has not connected to or has not recognized the HuddleCam as an imaging device (in which case, you may see a new “unknown device”, “Westbridge” or “CYTFX3” labeled device show up in Device Manager’s “Universal Serial Bus Controllers” section rather than in the “Imaging Devices” section), the HuddleCam will not be available to programs that utilize a camera. In this case, try restarting the device and reconnecting the camera via USB (USB 2.0 or USB 3.0 depending upon HuddleCam model).

HuddleCamHD

152 Robbins Rd, Downingtown, PA, 19335, USA - HuddleCamHD.com | 1 800 - 486-5276

Similarly, you can see a connected device in System Information on a MAC. See screenshot below:

In this example, you can see the HuddleCam model in use connected as a fully functional USB 3.0 device “HuddleCamHD” as well as a “USB2.0 camera” with limited functionality (USB2.0 camera).

Specs.

Model Number: HC3X-(xx)-G2

Color (xx): WH=White; BK=Black; SV=Silver

Camera & Lens

• Video CMOS Sensor 1/2.7" CMOS, 2.1 Mega Pixel
• Frame Rate 30fps 1920 x 1080p
- Lens Zoom 3X Optical Zoom f = 3-10mm; F = 2.0
• Horizontal Field of View 36° (tele) to 82° (wide)
• Warranty 2 Years parts and labor

Pan/Tilt Movement

• Pan Movement ±360°
- Tilt Rotation Up: 90^ , Down: 45^
- Presets 64 Presets

Rear Board Connectors

• Video Interface USB 2.0
• Control Signal Interface Mini DIN-8 (RS232 IN, RS485 IN, Pelco-D/P IN/OUT)
• Control Signal Config. Dip-Switch Pin 7/TTL Signal
• Baud Rate 9600 bps
• Power Supply Interface DC 12V 2A

Electrical Index

• Power Supply Adapter 12V DC 2A
• Input Voltage 12V DC (10.5-14V DC)
• Input Power 24W (Max)
• Working Environment Indoor

Physical

• Material Aluminum, Plastic
- Dimensions 4.88"W x 5.5"H x 4.75"D [6"H w/ Tilt Up]

(124mm x 139mm x 120mm [152mmH w/ Tilt Up])

• Weight 1.66 lbs (0.75 kg)
- Box Dimensions 8.75" x 8.88" x 7" (222mm x 225mm x 178mm)
- Boxed Weight 3.66 lbs (1.66 kg)
• Color Black, White, *Silver (*Special Order)
• Operating Temperature 32^ F to +113°F ( 0^ C to +45°C)
• Storage Temperature -14°F to 140°F (-10°C +60°C)
• Working Environment Indoor only