eufy RoboVac R500 - Robot vacuum

RoboVac R500 - Robot vacuum eufy - Free user manual and instructions

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Product Type Robot Vacuum Cleaner
Brand Eufy
Model RoboVac R500
Dimensions (Diameter x Height) 12.8 x 3.0 inches (325 x 76 mm)
Weight 6.4 lbs (2.9 kg)
Battery Type Rechargeable Li-ion 2600 mAh
Runtime Up to 100 minutes
Charging Time Approximately 4-5 hours
Dustbin Capacity 0.6 L
Suction Power 1300 Pa
Navigation System Smart Dynamic Navigation
Connectivity Wi-Fi (2.4 GHz)
App Control EufyHome App (iOS/Android)
Voice Control Compatible with Amazon Alexa and Google Assistant
Boundary Strips Included Yes (magnetic strip for no-go zones)
Sensors Drop sensors, anti-collision sensors, cliff detection
Cleaning Modes Auto, Edge, Spot, Single Room, and Manual
Filtration System High-performance filter (washable)
Noise Level About 55 dB
Power Supply Input: AC 100-240V, Output: DC 14.4V
Included Accessories Charging dock, boundary strips, cleaning tool, extra filters, and spare parts
Warranty 1 year limited

Frequently Asked Questions - RoboVac R500 eufy

How do I connect the RoboVac R500 to Wi-Fi?
Download the EufyHome app from the App Store or Google Play. Ensure your robot is powered on and the Wi-Fi indicator is blinking. Follow the in-app instructions to connect to your 2.4 GHz network.
Can the RoboVac R500 work on dark floors?
Yes, it is equipped with drop sensors that detect stairs and dark surfaces. However, if the floor is black or highly reflective, navigation may be affected. Use boundary strips if needed.
How often should I clean the filter?
Clean the high-performance filter every 1-2 weeks to maintain suction power. Tap off dust or rinse with water (allow 24 hours to dry). Replace the filter every 2-3 months.
What should I do if the robot gets stuck?
Press the Stop button on the robot or app to pause cleaning. Remove any obstructions such as cords or low furniture. If it frequently gets stuck, use boundary strips or adjust the environment.
How do I set up a no-go zone?
Place the included magnetic boundary strip on the floor to create an invisible barrier. The robot will not cross the strip. You can cut it to desired length and tape it down.
Can I schedule cleaning?
Yes, use the EufyHome app to set a schedule. You can choose specific days and times for the robot to start cleaning automatically. Ensure the robot is on the charging dock.
How do I replace the battery?
The Li-ion battery is user-replaceable. Remove the bottom cover screws, disconnect the battery connector, and install a new Eufy battery. Reassemble and charge fully before use.
Is the RoboVac R500 compatible with voice assistants?
Yes, it works with Amazon Alexa and Google Assistant. Enable the 'EufyHome' skill in your voice assistant app, then link your account to start, stop, or dock the robot with voice commands.
What is the maximum runtime?
On a full charge, the RoboVac R500 runs up to 100 minutes in standard mode. Actual runtime varies based on floor type, suction level, and usage patterns. The robot auto-returns to dock when battery is low.
How do I reset the robot?
To reset, press and hold the Reset button (located under the cover) for 5 seconds until the Wi-Fi indicator blinks. This clears all settings and restores factory defaults. You can also reset via the app.

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USER MANUAL RoboVac R500 eufy

For FAQs and more information, please visit:

www.eufylife.com

Owner's Manual

RoboVac R500 (T2112)

T2112 51005001064 V01

Bedienungsanleitung | Manual del propietario

Manuel d'utilisation | Guida di Utilizzo | Handeiding

English 01

Deutsch 27

Español 53

Français 79

Italiano 105

Nederlands 131

Table of Contents

02 Important Safety Instructions

04 About Your RoboVac

What's in the Box

RoboVac Anatomy

LED Indication

09 Using Your RoboVac

Important Tips Before Use

Preparation

Charge Your RoboVac

Start / Stop Cleaning

Select a Cleaning Mode

Use the Boundary Strip

Set Time and Scheduled Cleaning

18 Cleaning and Maintenance

Clean the Dust Collector and Filters

Clean the Rolling Brush

Clean the Side Brushes

Replace the Side Brushes

Clean the Sensors and Charging Pins

Clean the Swivel Wheel

23 Troubleshooting

25 Specifications

25 Customer Service

Thank you for purchasing RoboVac 11S. Read all instructions before using this product, and keep it properly for future reference.

English

EnglishEng

Important Safety Instructions

To reduce the risk of injury or damage, read these safety instructions carefully and keep them at hand when setting up, using, and maintaining this device.

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WARNING SYMBOLS USED

This is the safety alert symbol. This symbol alerts you to potential hazards that could result in property damage and/or serious bodily harm or death.

  • This device can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of this device in a safe way and understand the hazards involved.
    • Children should be supervised to ensure they do not play with this device.
  • Cleaning and maintenance shall not be performed by children without adult supervision.
  • This device is only to be used with the power supply unit provided.
  • For the purposes of recharging the battery, only use the detachable power supply unit provided with this device.
  • The battery must be removed from this device before this device is disposed of. To remove the battery from this device, first remove the screws on the bottom, then remove the main PCB and unscrew the battery cover using a screwdriver. Remove the battery by disconnecting the quick connector.
  • The used battery should be placed in a sealed plastic bag and disposed of safely according to local environmental regulations.
  • The external flexible cable or cord of the power supply unit cannot be replaced; if the cord is damaged, the power supply unit shall be disposed of.
    • This device is for indoor use only.
  • This device is not a toy. Do not sit or stand on this device. Small children and pets should be supervised when this device is operating.
  • Store and operate this device in room temperature environments only.

  • Clean with a cloth dampened with water only.

  • Do not use this device to pick up anything that is burning or smoking.
  • Do not use this device to pick up spills of bleach, paint, chemicals, or anything wet.
  • Before using this device, pick up objects like clothing and loose paper. Lift up cords for blinds or curtains, and move power cords and fragile objects out of the way. If this device passes over a power cord and drags it, an object could be pulled off a table or shelf.
  • If the room to be cleaned has a balcony, a physical barrier should be used to prevent access to the balcony and to ensure safe operation.
  • Do not place anything on top of this device.
  • Be aware that this device moves around on its own. Take care when walking in the area where this device is operating to avoid stepping on it.
  • Do not operate this device in areas with exposed electrical outlets on the floor.
  • Do not expose the electronics of this device, its battery, or the integrated Charging Base. There are no user-serviceable parts inside.
  • Do not use this device on an unfinished, unsealed, waxed or rough floor. It may result in damage to the floor and this device. Use only on hard floor surfaces or low-pile carpet.
  • This device has been designed to be used on floors without scratching them. We still recommend that you test this device on a small area of the room to be cleaned to ensure no scratches are made before cleaning the whole room.

Notice

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This symbol on the device or its packaging indicates: Do not dispose of electrical appliances as unsorted municipal waste; use separate collection facilities. Contact your local authority for information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being. When replacing old appliances with new ones, the retailer is legally obliged to take back your old appliance for disposal at least free of charge.

EnglishEng

About Your RoboVac

What's in the Box
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RoboVac Anatomy

Top & Side
Auto cleaning Start/Stop button Bumper eufy eufy Infrared sensor Dust collector Dust collector release button

Bottom

Charging contact pins Battery compartment Brush guard Rolling brush Main power switch (On/Off) Drop sensors Hall sensors Swivel wheel Side brushes Wheels Dust collector

EnglishEng

Dust Collector
Pre-filter High-performance filter Foam filter

Suction Inlet
Dust collector Suction inlet

Charging Base
Status light Charging contact pins Power cord storage compartment Power socket

Remote Control
1 2 3 4 5 6 7 8 9 10 cufy

1 Start Auto cleaning
2 Start Auto cleaning & Stop cleaning
3 Start Spot clearing
4 Start Edge cleaning
5 Adjust time
8 Start Single Room cleaning

6 Adjust suction power level in Auto/Single Room Cleaning mode

7 Control cleaning direction manually & Adjust the hour and minute

9 Return RoboVac to Charging Base

10 Schedule Auto cleaning start time

Remote Control Display
1 2 AUTO 3 4 5 6 7 Standard 8 BoostIQ 9 Max 10 88:88 AM PM 11 AM PM 12 AM PM

1 Returning to Charging Base
2 Auto cleaning mode selected
3 Spot cleaning mode selected
4 Edge cleaning mode selected
5 Single Room clearing mode selected
6 Clock
7 Standard suction power enabled
8 Boost Q ^Te dynamic suction power enabled
9 Max suction power enabled
10 Scheduled cleaning time

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Install 2 AAA batteries before using the remote control for the first time. Make sure the positive and negative ends are facing the correct polarity direction as marked in the battery compartment.

EnglishEng

LED Indication

You can see the status of RoboVac from the LED indicator.

Status
Breaching orange Charging
Solid blue Standay / Cleaning / Fully charged
Solid orange Low power and returning to Charging Base
OffRoboVac is off.To conserve power, the light automatically turns off when RoboVac is not docked to the Charging Base and has been inactive for 1 minute.
Flashing / Solid red + BoopingRoboVac has an error.Refer to the "Troubleshooting>Error Tone" section in this manual for solutions.

Using Your RoboVac

Important Tips Before Use

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Remove power cords and small objects from the floor that may entangle RoboVac. You can use the supplied cable ties to organize your wires and power cords.
b Fold tasse ed edges of area rugs underneath to prevent tangling RoboVac. Avoid clearing very dark-colored high-cite rugs or rugs thicker than 1.02 in/26 mm as they may cause RoboVac to malfunction.
C Keep RoboVac away from spaces lower than 2.87 in/73 mm to prevent RoboVac from getting stuck. If necessary, place a physical barrier to block off the problem areas.
d Keep RoboVac away from wet areas.
e RogoVac may climb on top of objects less than 0.63 in/16 mm in height. Remove these objects if possible.
Anti-drop sensors prevent RoboVac from tumbling down stairs and steep drops. They may work less effectively if dirty or used on reflective/very dark-colored floors. It is recommended to apply the Boundary Strip(s) to block off areas where RoboVac may fall.

Place physical barriers or Boundary Strips in front of fireplaces and areas that may cause damage to RoboVac if entered.

EnglishEng

Preparation

1 Install the side brushes before use.

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natural_image Diagram showing a hand holding a small device next to a circular device with internal components and two propellers (no text or symbols present)

2 Tum on the main power switch on the bottom of RoboVac.

OFF ON

Remove the sticker next to the power switch, and the foam blocks beside the bumper before use

3 Place the Charging Base on a hard, level surface and against a wall.

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4 Remove objects within 3 ft/1 m of the left and right side and within 6 ft/2 m of the front of the charging base.

3ft/1m 3ft/1m 6ft/2m

5 Connect the round connector of the adapter into the power socket on the Charging Base and the other end into a wall outlet.

- When the Charging Base connects to AC power, the LED indicator on the Charging Base is SOLID WHITE.

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- Install the Charging Base in a loronias that RoboVac can easily access. It is recommended to place the Charging Base against a wall, and on a rare-level surface rather than on rags or carpets. - Always keep the Charging Base plugged in, otherwise RoboVac will not automatically return to it.

Charge Your RoboVac

  • RoboVac has a pre-installed rechargeable battery that has to be fully charged before use.
  • RoboVac returns to the Charging Base at the end of a cleaning cycle or when its battery is running low.

Method 1: Attach RoboVac to the Charging Base by aligning its charging pins with the charging pins on the base.

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natural_image Line drawing of a vacuum cleaner with a mounted device and a circular base (no text or symbols)

EnglishEng

Method 2: Press In the remote control to return RoboVac to the Charging Base.

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Turn off the main power switch if RoboVac will not be used for a long period of time. To preserve the battery's lifespan, recharge at least once every 6 months

Start / Stop Cleaning

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Make sure the main power switch on the bottom of RoboVac is turned on before use.

  1. Press On RoboVac or /AUTO on the remote control to start cleaning in Auto Mode.

Diagram showing three labeled circular components: a top view with a magnified view of an 'AUTO' button, and two separate views of a switch labeled 'TANT TINT'.

  1. Press On RoboVac or of the remote control to stop cleaning

Diagram showing a circular device with a pointer and a circular dial labeled 'START TIME' with control buttons.

Select a Cleaning Mode

1. Auto cleaning

RoboVac optimizes its cleaning path by selecting different cleaning modes automatically until cleaning is complete. This is the most commonly used cleaning mode.

Press On RoboVac or / on the remote control to start cleaning in Auto Mode.

Diagram showing three labeled circular components: a top view with a hand icon, a middle circle labeled 'AUTO', and a bottom-right circle with 'AUTO' and 'AUTO' symbols.

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- RoboVac will return to the Charging Base automatically when the battery level becomes low or when RoboVac finishes cleaning.

- By default, RoboVac starts in Auto cleaning mode when it is turned on.

BoostIQ™ Feature

When the BoostIQ™ feature is enabled, RoboVac will automatically increase the suction power if it detects stronger power is needed to ensure the best clean. BoostQ™ is ideal for cleaning thicker carpets and hard-to-sweep messes, which will reduce the total cleaning time, but increase the noise level. If the vacuuming noise caused by BoostIQ™ disturbs you, you can disable this feature. This feature only works in Auto and Single Room cleaning modes.

In Auto or Single Room cleaning mode, press on the remote control repeatedly to adjust the suction power level.

• The corresponding icon is displayed on the remote control.

Icon Suction Power Level
StandardStandard power
BoostIQAutomatically switches between Standard and Enhanced power (default)
MaxMaximum power

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When RobaVac starts cleaning in Auto or Single Room made the next time, it will clean according to the suction power level you previously selected.

EnglishEng

2. Spot cleaning

RoboVac intensively cleans a specific area in a spiral, useful if there is a concentrated area of dust or debris. In Spot mode, RoboVac will stop cleaning after 2 minutes.

Press 📄 on the remote control to start clearing in Spot mode.

Diagram showing a remote control with signal icon and circular device, illustrating wireless signal transmission.

3. Edge cleaning

RoboVac reduces its speed when it detects a wall and then follows the wall to ensure the edge is cleaned thoroughly. In Edge mode, RoboVac will clean for 20 minutes and return to the Charging Base.

Press □ on the remote control to start clearing in Edge mode.

cufy

4. Single Room cleaning

RoboVac intensively cleans one single room and stops after 30 minutes. Select this mode only when one specific room needs to be cleaned. Make sure to confine RoboVac to the room by closing the door.

Press in the remote control to start cleaning in Single Room Mode.

Diagram showing a remote control with signal icon and radio coil, illustrating wireless signal transmission or data flow.

5. Manual cleaning

You can direct RoboVac to clean a particular area by using the directional buttons on the remote control.

oufy Turn left Move forward Turn right Move backward

EnglishEng

Use the Boundary Strip

With the Boundary Strip, you can keep RoboVac away from any area or item you do not want RoboVac to clean. RoboVac will recognize the Boundary Strip and will not cross into the blocked-off area.

  1. Identify the area or item you do not want RoboVac to get close to.
  2. If necessary, use scissors to cut the Boundary Strip to a shorter length. Be sure to correctly measure the length before cutting.

eufy RoboVac R500 - Use the Boundary Strip - 1

eufy RoboVac R500 - Use the Boundary Strip - 2
X

  1. Apply adhesive tape to lay the Boundary Strip flat on the floor. Make sure the strip is placed FLA1 on the floor or under an area rug.

eufy RoboVac R500 - Use the Boundary Strip - 3

natural_image Line drawing of a vacuum cleaner with attached circuit board and cable (no text or symbols)

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- If the Boundary Strip is rolled up, remove and then re-apply on the floor with adhesive tape. Otherwise the Boundary Strip may not work well.

  • Make sure the Boundary Strip is placed on the same surface plane RoboVac is used on.
  • Be careful not to damage the floor when using adhesive tape. It is not recommended for use on carpets.
  • Keep the Boundary Strip away from objects that emit excessive heat.

Set Time and Scheduled Cleaning

Set Time

eufy RoboVac R500 - Set Time - 1

Make sure the time is set correctly to your local time before setting a scheduled cleaning.

eufy RoboVac R500 - Set Time - 2

eufy RoboVac R500 - Set Time - 3

eufy RoboVac R500 - Set Time - 4

Make sure the main power switch on the bottom of RoboVac is turned on.
Press on the remote control. The time will blink on the display.
Press▼ket the "hour" and "minute"

Note: Make sure AM/PM is set correctly.

eufy RoboVac R500 - Set Time - 5

Press 📊 or START to save the setting. RoboVac will BEEP ONCE to indicate the time has been set

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eufy RoboVac R500 - Set Time - 9
4

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To ensure the time is set successfully, make sure RoboVac is turned on. You will hear a beep when the time has been set.

Set a Scheduled Cleaning

You can schedule RoboVac to start cleaning at a specified time. To cancel a previously scheduled cleaning, press and hold for 3 seconds until RoboVac beeps twice and disappears.

Note: Before setting a scheduled cleaning, make sure the time has been set correctly to your local time; refer to the previous section "Set Time" for how to set the time.

eufy RoboVac R500 - Set a Scheduled Cleaning - 1

Make sure the main power switch on the bottom of RoboVac is turned on.

eufy RoboVac R500 - Set a Scheduled Cleaning - 2

Press on the remote control. Viewlink on the display.

EnglishEng

3 Press ▲▶▶et the "hour" and "minute".

Note: Make sure AM/PM is set correctly.

4 Press 📄 or 📃 to save the setting. RoboVac will BEEP ONCE to indicate the schedule has been set.

eufy RoboVac R500 - EnglishEng - 1

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To ensure the schedule is set successfully, make sure RoboVac is turned on. You will hear a beep when the schedule has been set.

Cleaning and Maintenance

For optimal performance, follow the instructions below to clean and maintain RoboVac regularly. The cleaning/replacement frequency will depend on your usage habits of RoboVac.

Recommended cleaning/replacement frequency:

RoboVac Part Cleaning Frequency Replacement Frequency
Dust Collector After each use
Filters Once every week Every 2 months
Rolling Brush Once every week Every 6-12 months
Sice Brushes Once every month Every 3-6 months (or when visibly worn)
Brush Guard Once every month Every 3-6 months (or when the silicone rubber strip on the brush guard becomes visibly worn)
Sensors Once every month
Charging Pins Once every month
Swivel Wheel Once every month

Clean the Dust Collector and Filters

1 Press the dust collector release button to pull the dust collector out
2 Open and empty the dust collector.

eufy RoboVac R500 - Clean the Dust Collector and Filters - 1

natural_image Technical line drawing of a robotic vacuum cleaner with labeled parts (no text or symbols present)

3 Remove the pre-filter by pulling the hooks as shown.

eufy RoboVac R500 - Clean the Dust Collector and Filters - 2

4 Take out the foam filter and high-performance filter.

eufy RoboVac R500 - Clean the Dust Collector and Filters - 3

5 Clean the dust collector and filters with a vacuum cleaner or a cleaning brush.

eufy RoboVac R500 - Clean the Dust Collector and Filters - 4

6 Put the filters and pre-filter back together in the dust collector.

eufy RoboVac R500 - Clean the Dust Collector and Filters - 5

natural_image Diagram showing a vehicle chassis with internal compartments and battery pack, no text or symbols present

EnglishEng

7 Push the dust collector back into the main unit.

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You can wash the dust collector, pre-filter and foam filter with water. Be sure to air-dry them thoroughly before reassembling. Do not wash the high-performance filter with water, as it may damage the filter and reduce the suction power.

Clean the Rolling Brush

1 Pull on the release tabs to unlock the brush guard as shown.
2 Lift the rolling brush to remove.
3 Clean the rolling brush with the provided cleaning tool or a vacuum cleaner.
4 Reinstall the rolling brush by inserting the fixed protruding end first and then clicking into place.
5 Press down to snap the brush guard into place.

1
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2
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3
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4
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5
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Clean the Side Brushes

Foreign substances, such as hair, can easily get tangled in the side brushes, and dirt may adhere to them. Be sure to clear them regularly.

1 Remove the side brushes.
2 Carefully unwind and pull off any hair or string that is wrapped between the main unit and the side brushes.
3 Use a cloth dampered with warm water to remove dust from the brushes or to gently reshape them.

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natural_image Hand inserting a component into a circular device (no text or symbols visible)

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Only use the side brushes when they are completely dry.

Replace the Side Brushes

The side brushes may become bent or damaged after being used for a period of time. Follow the instructions below to replace them.

Pull off the old side brushes and snap the new ones into place.

eufy RoboVac R500 - Replace the Side Brushes - 1

natural_image Illustration of two mechanical assembly steps showing hand positioning and tool application (no text or symbols)

EnglishEng

Clean the Sensors and Charging Pins

To maintain the best performance, clean the drop sensors and charging pins regularly.

- Dust off the drop sensors and charging contact pins using a cloth or cleaning brush.

eufy RoboVac R500 - Clean the Sensors and Charging Pins - 1

natural_image Technical line drawing of a circular mechanical component with internal components and a separate view of a rectangular housing (no text or symbols)

Clean the Swivel Wheel

Hair or dust particles can easily get entangled in the swivel wheel. Be sure to clean the swivel wheel periodically and as needed.

eufy RoboVac R500 - Clean the Swivel Wheel - 1

1 Pull out the swivel wheel.

eufy RoboVac R500 - Clean the Swivel Wheel - 2

natural_image Technical line drawing of a circular mechanical or electronic component with internal components and an arrow indicating direction (no text or symbols)

2 Clean any hair or debris wrapped around the wheel or entangled inside the wheel cavity.
3 Reinstall the wheel and push in until it clicks into place.

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You can clean the swivel wheel with water. Use the swivel wheel only when it is completely dry.

Troubleshooting

Frequently asked questions

Problems Solutions
RoboVac cannot be activated.Make sure the main power switch is in the ON position.Make sure the battery is fully charged.Replace the batteries (2 AAA) in the remote control.Make sure the remote control is within range (16 ft/5 m) of RoboVac.If you still have trouble, turn off the main power switch and then turn it back on.
The remote control does not work.Replace the batteries in the remote control.Make sure RoboVac is turned on and fully charged.
RoboVac stops working suddenly.Check if RoboVac is trapped or stuck on an obstacle.Check if the battery level is too low.If you still have trouble, turn off the main power switch, wait for 2 seconds, and then turn it back on.
You cannot schedule cleanings.Make sure the main power switch on the bottom of RoboVac is turned on.Make sure the time, time of day (AM/PM), and the scheduled time have been set correctly.Check if RoboVac's power is too low to start cleaning.
Suction power is weak.Check if any obstructions are blocking the suction inlet.Empty the dust collector.Clean the filters with a vacuum cleaner or a cleaning brush.Check if the filters are wet due to water or other liquid on the floor. Air-dry the filters completely before use.
RoboVac cannot be charged.Check if the indicator on the Charging Base lights up. If not, contact the eufy service center to repair or replace the Charging Base.Dust off the charging contact pins with a dry cloth.Check if you can hear a beep when RoboVac is docked onto the Charging Base. If not, contact the eufy service center to repair or replace the Charging Base.
RoboVac cannot return to the Charging Base.Remove objects within 3 ft/1 m to the left and right side and within 5 ft/2 m of the front of the Charging Base.When RoboVac is in the vicinity of the Charging Base, it will return more quickly. However, if the Charging Base is located far away, RoboVac will need more time to return. Please be patient as it works its way back.Clean the charging contact pins.

EnglishEng

Problems Solutions
The rolling brush does not rotate.Clean the rolling brush.Check if the rolling brush and brush guard have been installed properly.
RoboVac's movements or travel path are abnormal.Clean the sensors carefully with a dry cloth.Restart RoboVac by turning the power switch off and on.

Error Tones

When RoboVac is in trouble, it will emit a series of short or long beeps and the red indicator on RoboVac will be solid or flashing.

Flashing red indicator light

Error Tone Cause Solution
One beep• RoboVac is stuck and one of the wheeas is not making contact with the floor (hanging in mid-air).• RoboVac may be in an extremely large room and the bumper is not registering obstacles.Restart cleaning in a new location.
Two beeps RoboVac's bumper is stuckTap RoboVac's bumper several times to dislodge any debris that may be trapped underneath.
Three beeps• RoboVac's drop sensors are dirty.• RoboVac is stuck on the lodge of a staircase and cannot reverse.• Clean the drop sensors gently with a dry cloth.• Place RoboVac in a new location.• Use a physical barrier to block off the problem area.
Four beeps RoboVac's power level is too lowManually charge RoboVac for at least 5 hours.

Solid red indicator light

Error Tone Cause Solution
One beepRoboVac's left/right wheels stuck.Turn off RoboVac and remove any hair or debris from the left/right wheel.
Two beepsRoboVac's side brush is stuck.Turn off RoboVac and remove any hair or debris from the side brush.
Three beepsRoboVac's suction fan is stuck.Turn off RoboVac, then remove and empty the cust collector.Make sure the suction inlet is not blocked by any hair or debris.
Error Tone Cause Solution
Four beepsRoboVac's rolling brush is stuck.Turn off RoboVac and remove any hair or debris from the rolling brush.

Specifications

Product Model T2112
Input79 V=66 A
Battery Voltage DC 14.4 V
Power Consumption25 W
Battery TypeDC 14.4 VLi-ion 2600 mAh
Dust Collector Capacity0.6 L
Cleaning TimeMax. 100 mins
Charging Time300 - 360 mins
Input19 V=6 A
Output19 V=6 A

Customer Service

support@eufylife.com

www.eufylife.com

eufy RoboVac R500 - Customer Service - 1

(US) -1 (800) 988.7973 Mon-Fri 9.00cm - 5.00pm (PT)(中国) +86 400 0550 036 湖一至周五 9.00 - 17.30
(UK) -44 (0) 1604 936200 Mon-Fri 6.00 - 11.00 (GMT)(日本) +81 03 4455 7823 月-金 9.00 - 17.00
(DE) -49 (0) 69 9579 7960 Mon-Fri 6.00 - 11.00

eufy RoboVac R500 - Customer Service - 2

@EufyOfficial @EufyOfficial @EufyOfficial @EufyOfficial

Anker Innovations Limited

Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong

Deutsch

Inhaltsverzeichnis

natural_image Diagram showing a hand holding a small device next to a circular device with internal components and two propellers (no text or symbols)
natural_image Diagram showing a vacuum cleaner next to a small appliance with a mounted device (no text or symbols present)

DeutschDe

natural_image Diagram showing a circular device with a pointer and a separate circular dial with 'START' button (no text or symbols on the device itself)

Diagram showing a remote control with signal icon and 3D circular motion path, likely illustrating a digital interface or sensor setup.

3. Eckenreinigung

natural_image Technical line drawing of a vacuum cleaner with attached circuit board (no text or symbols)

eufy RoboVac R500 - Eckenreinigung - 1

natural_image Illustration of three-step cleaning process: hand placing a component into a device, then applying paint to a tray (no text or symbols)
natural_image Diagram showing a vehicle chassis with internal compartments and battery pack, no text or symbols present

DeutschDe

natural_image Hand inserting a component into a circular device (no text or symbols visible)

eufy RoboVac R500 - DeutschDe - 1

natural_image Two-step diagram showing hands installing or adjusting a device on a circular base (no text or symbols present)

DeutschDe

natural_image Technical line drawing of a circular mechanical component with internal components and a separate view of a cylindrical device (no text or symbols)
natural_image Technical line drawing of a circular mechanical or electronic device with internal components and an upward arrow indicator (no text or symbols present)

support@eufylife.com

www.eufylife.com

(U.S)·1(800) 988 7973 Mon-Fri 9.00um-5.00pm (PT)(中国)·86 400 0550 036 高一至四五 9.00 - 17.30
(U.K)·44 (D) 1604 936200 Mon-Fri 6:00 - 11:00 (GMT)(日本)·81 03 4455 7823 月-全 9.00 - 17.00
(DE)·49 (D) 69 9579 7960 Mon-Fri 6:00 - 11:00

f @EufyOfficial @EufyOfficial @EufyOfficial @EufyOfficial

Tabla de contenidos

natural_image Diagram showing a hand holding a small device next to a circular device with internal components and two propellers (no text or symbols)
natural_image Line drawing of a vacuum cleaner next to a mounted device (no text or symbols)

EspañolEsp

natural_image Diagram showing a circular device mounted on top and a circular dial with control knob (no text or symbols)

Diagram showing a remote control with a magnifying glass icon and a 3D coordinate system with directional arrows indicating movement or orientation.

5. Limpieza manual

natural_image Line drawing of a vacuum cleaner with attached circuit board and rod (no text or symbols)

eufy RoboVac R500 - Limpieza manual - 1

natural_image Technical line drawing of a circular device with internal components and a separate cross-sectional view (no text or symbols)
natural_image Diagram showing a vehicle chassis with internal compartments and battery pack, no text or symbols present

EspañolEsp

natural_image Hand inserting a component into a circular electronic device (no text or symbols visible)

eufy RoboVac R500 - EspañolEsp - 1

natural_image Two-step diagram showing hands installing or adjusting a device on a circular base, with no visible text or symbols.

EspañolEsp

natural_image Technical line drawing of a circular mechanical component with internal components and a separate view of a cylindrical device (no text or symbols)
natural_image Technical line drawing of a circular mechanical or electronic component with internal components and an upward arrow indicator (no text or symbols present)

support@eufylife.com

www.eufylife.com

eufy RoboVac R500 - EspañolEsp - 1

(US)·1(800)9887973 Mon-Fri 9:00am - 5:00pm (PT)(中国)·864000550036周一至周五9:00-17:30
(UK)·44(0)1604936200 Mon-Fri 6:00 - 11:00 (GMT)(日本)·810344557823月-金9:00-17:00
(DE)·49(0)6895297960 Mon-Fri 6:00 - 11:00

eufy RoboVac R500 - EspañolEsp - 2

@EulyOfficial @EulyOfficial@EulyOfficial

eufy RoboVac R500 - EspañolEsp - 3

@EulyOfficial

Français

Table des matières

natural_image Diagram showing a hand holding a small device next to a circular device with internal components and two propellers (no text or symbols)
natural_image Line drawing of a vacuum cleaner next to a mounted device (no text or symbols)

FrançaisFra

natural_image Diagram showing a circular device with a pointer and a circular control dial with 'START' label (no text or symbols on the device itself)

Diagram showing a remote control with signal icon and 3D coordinate system with distance measurement

5. Nettoyage manuel

natural_image Two diagrams showing a coiled cable with a string and a cross, no text or symbols present
natural_image Line drawing of a vacuum cleaner with attached circuit board and cable (no text or symbols)

eufy RoboVac R500 - Nettoyage manuel - 1

natural_image Diagram showing a vehicle battery pack with internal compartments and battery casing, no text or symbols present

FrançaisFra

natural_image Illustration of a hand inserting a component into a circular device (no text or symbols visible)

eufy RoboVac R500 - FrançaisFra - 1

natural_image Two-step diagram showing hands installing or adjusting a device inside a circular housing (no text or symbols present)

FrançaisFra

natural_image Technical line drawing of a circular mechanical component with internal components and a separate view of a cylindrical housing (no text or symbols)
natural_image Technical line drawing of a circular mechanical or electronic component with internal components and an upward arrow indicator (no text or symbols present)

support@eufylife.com

www.eufylife.com

eufy RoboVac R500 - FrançaisFra - 1

f @EufyOfficial

@EufyOfficial@Oviofficial

@EufyOfficial

Italiano

Sommario

natural_image Diagram showing a hand holding a small device next to a circular device with internal components and two propellers (no text or symbols)
natural_image Line drawing of a vacuum cleaner with a mounted device and a circular base (no text or symbols)

Italianoltal

Diagram showing a remote control with a magnifying glass icon and a circular device positioned at a 3D coordinate axis.

118 119

5. Modalità Manuale

natural_image Line drawing of a vacuum cleaner with attached circuit board and rod (no text or symbols)

eufy RoboVac R500 - Modalità Manuale - 1

natural_image Diagram showing a vehicle chassis with battery pack, battery pack, and battery unit (no text or symbols)

Italianoltal

natural_image Hand inserting a component into a circular electronic device (no text or symbols visible)

eufy RoboVac R500 - Italianoltal - 1

natural_image Two-step diagram showing hands installing or adjusting a device inside a circular housing (no text or symbols present)

Italianoltal

natural_image Technical line drawing of a circular mechanical component with internal components and a separate view of a cylindrical device (no text or symbols)
natural_image Technical line drawing of a circular mechanical or electronic component with internal components and an upward arrow indicator (no text or symbols present)

support@eufylife.com

www.eufylife.com

(U.S)·1(800) 988 7973 Mon-Fri 9:00am - 5:00pm (PT)(中国)·86 400 0550 036 周一至周五 9:00 - 17:30
(U.K)·44 (D) 1604 936200 Mon-Fri 6:00 - 11:00 (GMT)(日本)·81 03 4455 7823 月-金 9:00 - 17:00
(DE)·49 (D) 69 95/9 7960 Mon-Fri 6:00 - 11:00

@EufyOfficial

@EufyOfficial@@yOfficial

@EufyOfficial

Nederlands

Inhoudsopgave

natural_image Diagram of a hand holding a small object with arrows pointing to a device component (no text or symbols present)
natural_image Line drawing of a vacuum cleaner next to a small appliance (no text or symbols)

Nederlands

natural_image Diagram showing a circular component with a pointer and a circular cross-section with internal markings (no text or symbols)

Schoonmaakmodus selecteren

Diagram showing a control interface with 'oufy' and a circular device emitting signals, illustrating wireless signal transmission.

3. Randenreiniging

5. Handmatig schoonmaken

natural_image Line drawing of a vacuum cleaner with attached circuit board and cable (no text or symbols)

eufy RoboVac R500 - Handmatig schoonmaken - 1

Opmerking: Controleer of AM/PM list is ingesteld.

Opmerking: Controller of AM/PM juist is ingesteld.

natural_image Technical line drawing of a circular device with internal components and labeled parts (no text or symbols present)
natural_image Diagram showing a vehicle battery pack assembly process with no text or symbols

NederlandsN

natural_image Hand inserting a component into a circular device (no text or symbols visible)

eufy RoboVac R500 - NederlandsN - 1

natural_image Two-step diagram showing hands installing or adjusting a device on a circular base (no text or symbols present)

Nederlands

natural_image Technical line drawing of a circular mechanical component with internal components and a separate view of a tray (no text or symbols)
natural_image Technical line drawing of a circular mechanical component with internal components and an arrow indicating direction (no text or symbols)

support@eufylife.com

www.eufylife.com

(US)÷1(800) 988 7973 Mon-Fri 9.00am - 5.00pm (PT)(中国)÷86 400 0550 036 周一至对五 9:00 - 17:30
(UK)÷44 (0) 1604 936200 Mon-Fri 6:00 - 11:00 (CMT)(日本)÷81 03 4455 7823 月-金 9:00 - 17:00
(DE)÷49 (0) 69 9579 7960 Mon-Fri 6:00 - 11:00

@EufyOfficial

@EufyOfficial@EufyOfficial

@EufyOfficial

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Product information

Brand : eufy

Model : RoboVac R500

Category : Robot vacuum