ZI-ZWM120 - Cement mixer Zipper - Free user manual and instructions

Type	Forced action concrete mixer
Model	ZI-ZWM120
Drum volume	120 L
Wet mixture capacity	35% to 45% of drum volume (approx. 42–54 kg)
Intended use	Production of concrete, mortar, and plaster
Power supply	230 V / 50 Hz (typical, check rating label)
Electrical protection	Residual current circuit breaker recommended
Safety devices	Safety switch on protective grille; ON/OFF button
Height adjustment	Telescopic legs with 4 levels
Emptying method	Slide at bottom of drum
Bag opener	Integrated for loading material bags
Bucket stand	Foldable for emptying into buckets
Mixing arms	4 adjustable arms; must not touch drum wall
Cleaning	Clean drum immediately after use with water; do not use solvents
Maintenance intervals	Check slide and mixing arms before each use; clean drum after use; check connections weekly; change gear oil after 1000 working hours
Gear oil capacity	Refer to technical data (not specified in manual)
Transport	Tilt on larger wheels; secure with rubber lock on protective grille
Weight (approx.)	~120 kg (not specified, typical for 120L mixer)
Dimensions (approx.)	1200 x 800 x 1000 mm (not specified, typical)
Ambient temperature operation	+5°C to +40°C
Relative humidity	Max. 70%
Storage temperature	-20°C to +50°C
Warranty	2 years for amateur use, 1 year for professional use
Spare parts	Use original ZIPPER spare parts; warranty void with non-original parts

Frequently Asked Questions - ZI-ZWM120 Zipper

What is the maximum wet mixture capacity of the ZI-ZWM120?

The wet mixture capacity is 35% to 45% of the drum volume. For the 120 L drum, this equates to approximately 42 to 54 kg of mixed concrete, mortar, or plaster.

How do I start and stop the cement mixer?

Press the green ON button (I) to start the machine and the red OFF button (O) to stop it. Ensure the protective grille is closed before starting.

What safety devices does the mixer have?

The mixer is equipped with a safety switch that automatically stops the motor when the protective grille is opened. Always close and secure the grille with the rubber lock before operation.

How do I clean the drum after use?

Clean the drum thoroughly with water immediately after each use. You can fill the drum with water and crushed stone or gravel (25 mm) and run the machine for a few minutes, then empty and rinse. Never use solvents or tap the drum with hard objects.

What maintenance is required before each use?

Check the slide for smooth operation, ensure mixing arms are correctly seated and do not touch the drum wall, and verify that all safety devices function properly. Also check that the machine is on a solid, level surface.

How do I adjust the height of the mixer?

Position the machine on its four wheels, remove the four locking bolts on the telescopic legs, set the desired height (4 levels), reinstall the locking bolts, and set the machine upright again.

Can I empty the drum while the motor is running?

Yes, you must keep the motor running while emptying the drum. Push the slide at the bottom of the drum to the left to release the mixed material. Never put hands or objects into the drum during operation.

What should I do if the motor does not start?

Check if the power supply is on, the protective grille is closed, and the switch is functioning. If the problem persists, contact a qualified electrician. Do not attempt to repair electrical components yourself.

How often should I change the gear oil?

Change the gear oil after every 1000 working hours. To change the oil, loosen the front screw to drain old oil, then refill through the rear screw after removing the motor cover. Refer to technical data for the correct oil capacity.

What is the warranty period for the ZI-ZWM120?

Zipper Maschinen GmbH grants a warranty of 2 years for amateur use and 1 year for professional use, starting from the date of purchase by the final consumer. The warranty covers manufacturing defects but excludes wear parts and improper use.

USER MANUAL ZI-ZWM120 Zipper

Green ZIPPER industrial machine with black frame and wheels (no visible text or symbols)

Green ZIPPER industrial machine with black frame and wheels (no visible text or symbols)

CE

ZI-ZWM100

EAN: 9120039234434

ZI-ZWM120

EAN: 9120039234441

12.1 Intended use of the machine.... 20

12.2 User requirements.... 20
12.3 Safety devices 20
12.4 General safety instructions.... 21
12.5 Electrical safety 21
12.6 Special safety instructions for forced action mixer 21
12.7 Hazard Warnings.... 22

13 TRANSPORT 22

14 ASSEMBLY 23

14.1 Checking delivery content 23
14.2 The workplace 23
14.3 Electrical connection 23

15 OPERATION 23

15.1Operation instructions.... 23
15.2 Start/Stop 24
15.3Operation 24

16 CLEANING, MAINTENANCE, STORAGE, DISPOSAL 25

16.1 Cleaning 26
16.2 Maintenance 26

16.2.1 Slide....26
16.2.2 Mixing arms 27
16.2.3 Changing the gear oil 27

16.3 Storage....28
16.4 Disposal.... 28

17 TROUBLESHOOTING 28

18 ÚVODNÍ SLOVO (CZ) 29

19 BEZPEČNOST 30

EN EC-CONFORM: This product complies with the EC-directives.

EN READ THE MANUAL! Read the user and maintenance manual carefully and get familiar with the controls in order to use the machine correctly and to avoid injuries and machine defects.

EN Personal protective equipment!

EN Stop and pull out the power plug before any break and engine maintenance!

EN Warning against hand injuries!

EN Protect motor from moisture!

EN Missing or non-readable security stickers have to be replaced immediately!

Green portable industrial mixer with black frame and wheels, no visible text or symbols on the device itself.

1

Green outdoor mixer with 120L label and metal frame, no visible text or symbols on the device itself

1

Green industrial fan with mesh grille and labeled '1BDL' (no text or symbols on fan or background)

Green industrial fan or filter unit with labeled components and scale indicator (no readable text or symbols beyond labels)

Green industrial fan with grid pattern and labeled parts (no text or symbols on fan body)

Green industrial machine with mechanical components and a numbered label (9), no readable text or symbols present.

Green industrial machine component with labeled parts (1, 2) and a mesh basket, no readable text or symbols beyond labels

This operating manual contains information and important notes for safe commissioning and handling of the CONCRETE MIXER ZI-ZWM100 and ZI-ZWM120, hereinafter referred to as "machine".

The manual is an integral part of the machine and must not be removed. Keep it for later use in a suitable place, easily accessible to users (operators), protected from dust and moisture, and enclose it with the machine if it is passed on to third parties!

Please pay special attention to the chapter Safety!

Due to the constant further development of our products, illustrations and contents may differ slightly. If you notice any errors, please inform us.

Technical changes reserved!

Check the goods immediately after receipt and make a note of any complaints on the consignment note when the delivery person takes them over!

Transport damage must be reported separately to us within 24 hours.

ZIPPER MASCHINEN GmbH cannot accept any liability for transport damage not noted.

Copyright

© 2021

This documentation is protected by copyright. All rights reserved! In particular the reprint, the translation and the removal of photos and illustrations will be prosecuted.

Court of jurisdiction is the Linz Regional Court or the court responsible for 4707 Schlüsslberg.

Customer Service Address

This section contains information and important notes on safe start-up and handling of the machine.

For your own safety, read these operating instructions carefully before putting the machine into operation. This will enable you to handle the machine safely and prevent misunderstandings as well as personal injury and damage to property. In addition, observe the symbols and pictograms used on the machine as well as the safety and hazard information!

12.1 Intended use of the machine

The machinery is intended exclusively for the following operations: for the production of concrete, mortar and plaster.

ZIPPER-MASCHINEN assumes no responsibility or warranty for any other use or use beyond this and for any resulting damage to property or injury.

12.1.1 Technical restrictions

The machine is intended for use under the following ambient conditions:

Rel. Humidity:	max. 70 %
Temperature (Operation)	+5°C bis +40°C
Temperature (Storage, Transport)	-20°C bis +50°C

• Operating the machine without adequate physical and mental aptitude
• Operating the machine without knowledge of the operating instructions
• Changes in the design of the machine
• Operating the machine outside the technical limits specified in this manual
• Remove the safety markings attached to the machine
• Modify, circumvent or disable the safety devices of the machine
• Mixing explosive, flammable and harmful substances

The improper use or disregard of the versions and instructions described in this manual will result in the voiding of all warranty and compensation claims against Zipper Maschinen GmbH.

12.2 User requirements

The machine is designed for operation by one person. The physical and mental aptitude as well as knowledge and understanding of the operating instructions are prerequisites for operating the machine. Persons who, because of their physical, sensory or mental abilities or their inexperience or ignorance, are unable to operate the machinery safely must not use it without supervision or instruction from a responsible person.

Please note that local laws and regulations may determine the minimum age of the operator and restrict the use of this machine!

Put on your personal protective equipment before working on the machine.

Work on electrical components or equipment may only be carried out by a qualified electrician or under the instruction and supervision of a qualified electrician.

12.3 Safety devices

The machine is equipped with the following safety devices:

The machine is equipped with a safety switch, which switches off the motor as soon as the protective grille is opened.

12.4 General safety instructions

To avoid malfunctions, damage and health hazards when working with the machine, the following points must be observed in addition to the general rules for safe working:

• Before start-up, check the machine for completeness and function. Only use the machine if the guards and other non-parting guards required for machining have been fitted, are in good operating condition and have been properly maintained.
• Choose a level, vibration-free, non-slip surface for the installation location.
• Ensure sufficient space around the machine!
• Ensure sufficient lighting conditions at the workplace to avoid stroboscopic effects.
• Ensure a clean working environment.
• Only use perfect tools that are free of cracks and other defects (e.g. deformations).
• Remove tool keys and other adjustment tools before switching on the machine.
• Keep the area around the machine free of obstacles (e.g. dust, chips, cut parts, etc.).
• Check the strength of the machine connections before each use.
• Never leave the running machine unattended.
• The machine may only be operated, serviced or repaired by persons who are familiar with it and who have been informed of the hazards arising from this work.
• Ensure that unauthorised persons maintain a safe distance from the machine and keep children away from the machine.
• When working on the machine, never wear loose jewellery, loose clothing, ties or long, open hair.
• Hide long hair under hair protection.
• Wear close-fitting protective clothing and suitable protective equipment (eye protection, dust mask, ear protection and gloves).
  • Always work with care and the necessary caution and never use excessive force.
• Do not use the machine in areas where vapours from paints, solvents or flammable liquids represent a potential danger (danger of fire or explosion!).
• Do not overload the machine!
• Shut down the machine and disconnect it from the power supply before carrying out any adjustment, conversion, cleaning, maintenance or repair work. Before starting any work on the machine, wait until all tools or machine parts have come to a complete standstill and secure the machine against unintentional restarting.
• Do not work on the machine if it is tired, not concentrated or under the influence of medication, alcohol or drugs!

12.5 Electrical safety

• Make sure that the machine is earthed.
- Only use suitable extension cables.
- Only use extension cables that are suitable for outdoor use.
- Never use longer cables than necessary.
- Never leave the cable rolled up on the reel when starting the machine.
- Ensure that cables lying on the ground are well marked.
- A damaged or tangled cable increases the risk of electric shock. Handle the cable with care. Never use the cable to carry, pull or disconnect the power tool. Keep the cable away from heat, oil, sharp edges or moving parts.
- Water entry into machine increases the risk of electric shock. Do not expose machine to rain or moisture.
- The machine may only be used in humid environments if the power source is protected by a residual current circuit breaker.
- Do not use the power tool if it cannot be turned on and off with the ON-OFF-switch.

12.6 Special safety instructions for forced action mixer

• Danger due to hazardous dust emissions from cement or additives. Therefore, always wear a dust mask when filling the machine!
• In case of any contact of the skin with concrete, it must be washed off immediately.
• Risk of injury due to tipping of the machine. Therefore, ensure to operate the machine on a solid, level ground only!

• Do not start the machine with a loaded drum.

• Do not turn off the machine while the drum is loaded.

• Only fill and empty the drum while the motor is running
• Never try to move the machine while it is loaded and / or in operation.
• Do not insert tools or your hands into the drum (risk of injury due to rotating mixing arms).

12.7 Hazard Warnings

Despite their intended use, certain residual risks remain. Due to the structure and construction of the machine, hazardous situations may occur when handling the machines:

DANGER

A safety instruction designed in this way indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

WARNING

Such a safety instruction indicates a potentially hazardous situation which, if not avoided, may result in serious injury or even death.

CA UTI ON

A safety instruction designed in this way indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

NOT ICE

A safety notice designed in this way indicates a potentially hazardous situation which, if not avoided, may result in property damage.

Irrespective of all safety regulations, their sound common sense and corresponding technical suitability/training are and remain the most important safety factor in the error-free operation of the machine. Safe working depends first and foremost on you!

13 TRANSPORT

Transport

For transport over shorter distances (at the construction site) tilt the machine until it stands on the two larger wheels. The machine can be moved using the transport handles.

Transport of the machine with a vehicle

Green industrial fan with 120L label and labeled components, shown from two views (no text or symbols on the fan itself)

• Fix the protective grille with the rubber lock (1).
• By tilting the machine, it can be easily loaded or unloaded onto vehicle cargo beds using the small transport wheels (2).
• On the cargo bed, carefully store the machine on its four wheels.
• Secure the machine with tension belts against unintentional slipping.

14 ASSEMBLY

14.1 Checking delivery content

Always note visible transport damages on the delivery note and check the machine immediately after unpacking for transport damage or missing or damaged parts. Report any damage to the machine or missing parts immediately to your retailer or freight forwarder.

14.2 The workplace

Place the machine on a solid, flat surface. The space required by the machine and the required load-bearing capacity of the subfloor result from the technical data (dimensions, weight) of your machine. When designing the working area around the machine, observe the local safety regulations. When dimensioning the required space, take into account that the operation of the machine must be possible without restrictions at all times. The selected installation location must ensure a suitable connection to the electrical mains.

14.3 Electrical connection

WARNING

Dangerous electrical voltage! The machine may only be connected to the mains supply and the associated checks carried out by a qualified electrician or under the instruction and supervision of a qualified electrician!

1. Check that the neutral connection and protective earthing are functioning properly
2. Check that the supply voltage and frequency correspond to the specifications of the machine

NOTICE

Deviation of the supply voltage and frequency

A deviation from the value of the supply voltage of ± 5% is permissible.

A short-circuit fuse must be provided in the power supply system of the machine!

1. Find the required cross-section of the supply cable (it is recommended to use a cable type H07RN (WDE0282), taking measures to protect against mechanical damage) in a current capacity data sheet.
2. Make sure that the power source is protected by a residual current circuit breaker.
3. Connect the unit only to a properly grounded outlet.
4. When using an extension cable, make sure that it is dimensioned appropriately for the connected load of the machine (the connected load can be found in the technical data). You can find the correlation between cable cross-section and cable length in specialist literature or consult an electrician.

15 OPERATION

Only operate the machine when it is in perfect condition. Inspect the machine visually every time it is to be used. Check in particular the safety equipment, electrical controls, electric cables and screwed connection for damage and if tightened properly. Replace any damaged parts before operating the machine.

15.1 Operation instructions

• Secure the machine against tipping or moving before putting the machine into operation. Avoid damp, wet or slippery surfaces.
• Ensure that the mixing arms are seated correctly. They must not touch the drum wall.
• Only fill or empty the drum while the motor is running.

Wet mixture capacity of the machine:

Drum volume is the quantity of water that the drum can hold. Water weighs 1 kg per litre.

"Wet mixture" means a combination of sand, cement, gravel (or premix) with water. The "wet mixture" weighs approximately 2.5 kg per litre.

This results in a "wet mixture" capacity of 35% to 45% of the drum volume in kg. For example, a drum with a volume of 100L has a maximum capacity of about 45kg (45% of 100kg) of "wet mixture" (in this case, it might be 2x20kg bags of premixed concrete and 5 litres of water).

15.2 Start/Stop

Green ON-button (I): start the machine Red OFF-button (O): stop the machine

15.3 Operation

	1. Height adjustment of the telescopic legsBefore starting the machine, the telescopic legs must be adjusted to the desired height (4 levels), so that it is possible to empty the drum into buckets or wheelbarrows without any obstruction.To do this, position the machine on its four wheels.Disassemble the four locking bolts (1).Set the desired height (2) of the telescopic legs.Reinstall the locking bolts (1) and set the machine up again.
	2. Bucket standTo empty the mixed material from the drum into buckets, use the bucket stand (3).Flip the bucket stand (3) into horizontal position.
	3. Safety gridNOTICE: The safety grid (4) must already be installed on the material outlet before the machine is put into operation.

Green industrial fan with grid pattern and labeled parts (7, 8), no readable text or symbols beyond labels

Green industrial machine with mechanical cage and control panel (no visible text or symbols)

4. Closing the drum

• Close the protective grille (5) and secure it against unintentional opening with the rubber lock (6).
• Only then the machine can be put into operation.
• Turn on the Machine. The mixing arms must rotate before you load the drum.

NOTICE: The machine is equipped with a safety switch that stops the motor as soon as the protective grille is opened.

5. Loading the drum with material in bags

- Place the material bag on the protective grille (7) and pry/tear open the bag with the bag opener (8).

CAUTION: There is a risk of injury from sharp edges on the bag opener. Therefore, wear safety gloves.

• Add the required quantity of sand, cement and gravel (or premix) to the drum successively.
• Add the required amount of water to the drum successively.

NOTICE: If the machine is blocked for example by a stone, switch it off before removing the obstacle. Secure the machine against unintentional restart.

6. Emptying the drum

If the material is properly mixed and has reached the desired consistency, the drum can be emptied.

- Emptying takes place via the material outlet. For this, push the slider (9) at the bottom of the drum to the left. Do not switch off the machine, the mixing arms MUST rotate during this process!

NOTICE: Make sure that the material does not set in the drum.

CAUTION: As the machine is running during emptying and the mixing arms are rotating, never hold hands or objects into the drum (risk of injury).

16 CLEANING, MAINTENANCE, STORAGE, DISPOSAL

WARNING

Danger due to electrical voltage! Handling the machine with the power supply up may result in serious injury or death. Always disconnect the machine from the power supply before servicing or maintenance work and secure it against unintentional restart!

16.1 Cleaning

NOTE

Wrong cleaning agents can attack the varnish of the machine. Do not use solvents, nitro thinners, or other cleaning agents that could damage the machine's paint. Observe the information and instructions of the cleaning agent manufacturer!

Regular cleaning is a prerequisite for the safe operation of the machine and its long service life. Therefore, clean the device after each use of chips and dirt particles.

□ Always clean the machine immediately after use!
☐ Do not direct the water jet onto the electrical components or the motor cover when cleaning with a high-pressure cleaner or water hose!
- Wipe off any dirt on the motor cover with a damp cloth.
☐ Clean the drum thoroughly with water immediately after each use. Remove cement and mortar crusts. Smallest quantities of the remaining material would harden in the drum. This is where larger quantities of material will accumulate after each use.

TIP: Fill the drum with water and some crushed stone or gravel (25mm) and then turn on the machine. Empty drum after a few minutes and wash inside and outside with water.

☐ Do not use stones to clean the drum.
☐ Do not tap the motor housing and drum with a shovel or other hard object, otherwise they may be damaged.
Impregnate bare surfaces of the machine against corrosion (e.g. with rust protection agent WD40).

16.2 Maintenance

The machine is low-maintenance and only a few parts have to be serviced. Nevertheless, any faults or defects which may affect the safety of the user must be rectified immediately!

Before each start-up, make sure that the safety devices are in perfect condition and function properly.
☐ Check all connections for tightness at least once a week.
☐ Regularly check that the warning and safety labels on the machine are in perfect and legible condition.
☐ Use only proper and suitable tools.
☐ Only use original spare parts recommended by the manufacturer.

Inspection and maintenance plan

The type and degree of machine wear depend to a large extent on the operating conditions. The following intervals apply when the machine is used within the specified limits:

Interval	Component	Activity
Before usage	Slide	Check, adjust if necessary
	Mixing arms	Check, adjust or replace if necessary
After every use	Drum	Clean
1 x week	Connections	Check for tight fit and retighten if necessary
After 1000 working hours	Gearbox oil	Change

16.2.1 Slide

Check to ensure that the slide is working properly and is not jammed.

☐ The slide can be adjusted with the screw (1) and nut (2).

16.2.2 Mixing arms

3D diagram of a mechanical or fluidic device with labeled parts 3, 4, and an unlabeled green background (no text or symbols beyond labels)

Make sure that the mixing arms are correctly seated. There must be a distance between the drum wall and the mixing arms.

- Each of the four mixing arms (3) can be adjusted or changed by loosening the screws (4) fixing the respective arm.

16.2.3 Changing the gear oil

NOTICE

Waste oils are toxic and must not be released into the environment! Contact your local authorities for information on proper disposal.

- oosen the front screw (18) to drain the old gear oil into a suitable container and dispose of it properly.

- Tilt the machine for this purpose.

• After completely draining the gear oil, retighten the front screw (18).

Refill with fresh gear oil.

- To do this, first remove the motor cover (5) by loosening the three screws (6).

- Open the rear screw (18) and fill in fresh gear oil.

• Refer to the technical data for the gear oil capacity.

- Then retighten the screw (18).

- Reinstall the motor cover (5).

16.3 Storage

NOTICE

Improper storage can damage and destroy important components. Only store packed or unpacked parts under the intended ambient conditions!

When not in use, store the machine in a dry, frost-proof and lockable place to prevent the formation of rust on the one hand and to ensure that unauthorised persons and in particular children have no access to the machine on the other hand.

16.4 Disposal

Observe the national waste disposal regulations. Never dispose of the machine, machine components or equipment in residual waste. If necessary, contact your local authorities for information on the disposal options available.

If you buy a new machine or an equivalent device from your specialist dealer, he is obliged in certain countries to dispose of your old machine properly.

17 TROUBLESHOOTING

WAR NI NG

Danger due to electrical voltage! Handling the machine with the power supply up can lead to serious injuries or even death. Always disconnect the machine from the power supply before servicing or maintenance work and secure it against unintentional or unauthorised reconnection!

Trouble	Possible cause	Solution
Motor does not start	Switch defective	Contact an electrician
	Power supply is off	Check power supply
	Protective grille opened	Close protective grille
Motor surrt, läuft aber nicht an	Mixing arms blocked	Stop the machine, disconnect it from the power supply and clean the drum.
	Wet mixture capacity exceeded	Empty drum
Machine starts but getting blocked under small load and switches automatically off	The extension cable is too long or with a small cross section	Contact an electrician
	The socket is too far from the main line and the extension cable has a small cross section	Contact an electrician

18 ÚVODNÍ SLOVO (CZ)

Vážený zákazníku!

Green industrial fan with mesh grille and control panel (no visible text or symbols)

Two views of a green industrial fan or filter unit with labeled components (1 and 2), no readable text or symbols beyond labels.

Green industrial fan with grid pattern and labeled parts (8, 7), no readable text or symbols beyond labels

5. Plnění bubnu

Green industrial machine with mechanical components and a numbered label (9), no readable text or symbols beyond the number.

3D rendering of a mechanical component with labeled parts 3, 4, and a downward arrow against a green gradient background (no text or symbols beyond labels)

Green industrial fan with mesh grille and label '13DL' (no readable text or symbols on fan or background)

Green industrial machine with 120L label and labeled parts, no readable text or symbols beyond labels

Green industrial machine with mesh cage and control panel (no visible text or symbols)

Green industrial fan with grid pattern and labeled parts (8, 7), no readable text or symbols beyond labels

5. Plnenie bubna

- Položte vrece s materiálom na ochranné mreže (7) a prepichnite/roztrhnite vrece pomocou otvárača vriec (8).

Green industrial machine with mechanical components and a numbered label (9), no readable text or symbols beyond the number.

3D diagram of a wind turbine with labeled parts (no text or symbols present)

32.1.3 Spare parts list gear box

No.	Name
1	Output shaft
2	Key
3	Oil seal
4	Hole circlip
5	Bearing
6	Gear box
7	Bearing
8	Pinion shaft
9	Circlips retaining rings
10	Bearing
11	Spacer ring
12	Hole circlip
13	Key
14	Gear
15	Shaft circlip
16	Oil seal
17	Bearing
18	Oil plug
19	Key
20	Hex head bolt
21	Washer
22	Hex nut
23	Input flange
24	Input shaft

No.	Name
25	Bearing
26	Socket head cap screw
27	Input cover
28	Hole circlip
29	Shaft circlip
30	Hex nut
31	Housing gasket
32	Socket head cap screw
33	Pinion
34	Shaft circlip
35	Bearing
36	Support seat
37	Shaft circlip
38	Cylindrical pin
39	Key
40	Gear
41	Socket head cap screw
42	Foot
43	Shaft circlip
44	Washer
45	Output flange
46	Hex socket screws
47	Shaft circlip
50	Key

(EN) With original ZIPPER spare parts you use parts that are attuned to each other shorten the installation time and elongate your products lifespan.

NOTICE

The installation of other than original spare parts voids the warranty! So you always have to use original spare parts

When you place a spare parts order please use the service formula you can find in the last chapter of this manual. Always take a note of the machine type, spare parts number and part name. We recommend to copy the spare parts diagram and mark the spare part you need.

Or use the electronic ordering opportunity via the spare parts catalogue or spare parts request form on our homepage

You find the order address in the preface of this operation manual.

Company ZIPPER Maschinen GmbH grants for mechanical and electrical components a warranty period of 2 years for amateur use; and warranty period of 1 year for professional use, starting with the purchase of the final consumer. In case of defects during this period, which are not excluded by paragraph 3, ZIPPER will repair or replace the machine at its own discretion.

2.) Report:

In order to check the legitimacy of warranty claims, the final consumer must contact his dealer. The dealer has to report in written form the occurred defect to ZIPPER. If the warranty claim is legitimate, ZIPPER will pick up the defective machine from the dealer. Returned shippings by dealers which have not been coordinated with ZIPPER, will not be accepted and refused.

3.) Regulations:

a) Warranty claims will only be accepted, when a copy of the original invoice or cash voucher from the trading partner of ZIPPER is enclosed to the machine. The warranty claim expires if the accessories belonging to the machine are missing.
b) The warranty does not include free checking, maintenance, inspection or service works on the machine. Defects due to incorrect usage of the final consumer or his dealer will not be accepted as warranty claims either. Some examples: usage of wrong fuel, frost damages in water tanks, leaving fuel in the tank during the winter, etc.
c) Defects on wear parts are excluded, e.g. carbon brushes, collection bags, knives, cylinders, cutting blades, clutches, sealings, wheels, saw blades, splitting crosses, riving knives, riving knife extensions, hydraulic oils, oil/air/fuel filters, chains, spark plugs, sliding blocks, etc.
d) Also excluded are damages on the machine caused by incorrect or inappropriate usage, if it was used for a purpose which the machine is not supposed to, ignoring the user manual, force majeure, repairs or technical manipulations by not authorized workshops or by the customer himself, usage of non-original ZIPPER spare parts or accessories.
e) After inspection by our qualified personnel, resulted costs (like freight charges) and expenses for not legitimated warranty claims will be charged to the final customer or dealer.
f) In case of defective machines outside the warranty period, we will only repair after advance payment or dealer's invoice according to the cost estimate (incl. freight costs) of ZIPPER.
g) Warranty claims can only be granted for customers of an authorized ZIPPER dealer who directly purchased the machine from ZIPPER. These claims are not transferable in case of multiple sales of the machine.

4.) Claims for compensation and other liabilities:

The liability of company ZIPPER is limited to the value of goods in all cases. Claims for compensation because of poor performance, lacks, damages or loss of earnings due to defects during the warranty period will not be accepted. ZIPPER insists on its right to subsequent improvement of the machine.

36 POSKYTOVÁNÍ ZÁRUKY (CZ)

1.) Záruka:

We monitor the quality of our delivered products in the frame of a Quality Management policy.

Your opinion is essential for further product development and product choice. Please let us know about your:

• Impressions and suggestions for improvement.
• experiences that may be useful for other users and for product design
• Experiences with malfunctions that occur in specific operation modes

We would like to ask you to note down your experiences and observations and send them to us via FAX, E-Mail or by post

Erworben von / purchased from:

E-Mail/ e-mail: