Jackery Explorer 1500 Ultra - Battery charger

Explorer 1500 Ultra - Battery charger Jackery - Free user manual and instructions

Find the device manual for free Explorer 1500 Ultra Jackery in PDF.

📄 58 pages English EN Download 💬 AI Question
Notice Jackery Explorer 1500 Ultra - page 4
View the manual : Français FR English EN Español ES
Pick your language and provide your email: we'll send you a specifically translated version.

User questions about Explorer 1500 Ultra Jackery

0 question about this device. Answer the ones you know or ask your own.

Ask a new question about this device

The email remains private: it is only used to notify you if someone responds to your question.

No questions yet. Be the first to ask one.

Download the instructions for your Battery charger in PDF format for free! Find your manual Explorer 1500 Ultra - Jackery and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. Explorer 1500 Ultra by Jackery.

USER MANUAL Explorer 1500 Ultra Jackery

Congratulations on your new Jackery Explorer 1500 Ultra. Please read this manual carefully before using the product, particularly the relevant precautions to ensure proper use. Keep this manual in an accessible place for frequent reference.

In compliance with laws and regulations, the right of final interpretation of this document and all related documents of this product resides with the Company.

Please kindly notice that no further notifications will be given in case of any update, revision or termination.

FR IMPORTANT

MEANING OF SYMBOLS 02

WHAT'S IN THE BOX 03

PRODUCT OVERVIEW 04

LCD DISPLAY 05

OPERATIONS 07

UNINTERRUPTIBLE POWER SUPPLY (UPS) .... 10

CHARGING 10

BOTTOM CLEANING 13

STORAGE 14

TROUBLESHOOTING 14

SPECIFICATIONS 15

WARRANTY 16

APP SETUP ....17

FR Français

19-36

INFORMATIONS DE SÉCURITÉ IMPORTANTES ....19

SIGNIFICATION DES SYMBOLES ....20

CONTENU DE LA BOÎTE ......21

APERÇU DU PRODUIT 22

AFFICHAGE LCD 23

FONCTIONNEMENT 25

ALIMENTATION SANS INTERRUPTION (ASI) ...... 28

CHARGE 28

NETTOYAGE DE LA BASE 31

STOCKAGE 32

DÉPANNAGE 32

SPÉCIFICATIONS ....33

GARANTIE 34

CONFIGURATION DE L'APPLICATION .....35

ES Español

37-54

IMPORTANT SAFETY INFORMATION

Jackery Explorer 1500 Ultra - IMPORTANT SAFETY INFORMATION - 1

INSTRUCTIONS PERTAINING TO RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS

Jackery Explorer 1500 Ultra - INSTRUCTIONS PERTAINING TO RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS - 1

WARNING

Always follow these basic precautions when using this product.

  • Read all the instructions before using the product.
  • Please ensure that this device maintains a distance of at least 20cm from the human body during use.
  • Do not allow children to play on the product. Close supervision of children is necessary when the product is used near children.
  • Avoid placing hands or fingers inside the product.
  • Stop using the product immediately if it has been physically damaged or modified. Improper use of the product may cause unpredictable behavior, leading to fire, explosion, or injury.
  • If any of the following are observed, including but not limited to overheats, emits unusual odors or smoking, leaks, or burns, stop using the product immediately and contact the dealer or our Customer Support.
  • Never attempt to open, repair, or modify the product.

Any tampering, reassembly, or modification of the product can result in electric shock, fire, or battery damage.

  • Be aware that liquid ejected from the product may cause irritation or burns. Inappropriate or abusive use may lead to battery leakage. Avoid direct contact with leaking liquid. If the liquid contacts your eyes, seek medical help immediately. If it contacts other body parts, flush with running water and consult a medical professional without delay.
  • Do not expose the product to fire or excessive temperatures. Doing so may result in an explosion if the temperature exceeds 130^ (265°F).
  • Any use of unrecommended or non-supplied materials or parts with the product may result in a risk of fire, electric shock, or personal injury.
  • Do not leave the battery charging unattended for long periods. Always monitor the charging process to ensure safe operation.
  • To reduce the risk of electric shock, unplug the product from any power source before attempting any technical service or troubleshooting.

OPERATING INSTRUCTIONS

SAVE THESE INSTRUCTIONS

  • Stop using the product immediately if it shows signs of damage. Discontinue use and contact customer support for assistance.
  • Do not charge the battery in extremely hot or cold environments and strictly adhere to the product's specified operating temperature ranges:
    -Charging temperature:32°F to 113°F (0°C to 45°C)
    -Discharging temperature: 5°F to 113°F (-15°C to 45°C)
  • To ensure proper air circulation, keep the product vents uncovered. The area where the product is used must have adequate airflow in a cool, dry environment to prevent overheating.
    -Charging in damp or poorly ventilated spaces may cause safety hazards.
    -Water can cause short circuits or damage to the charger, leading to safety risks.
  • Unplug the power cord from a power outlet during a storm.
  • Immediately turn off the product by pressing the power button if it has fallen, been dropped, or exposed to vibrations.

  • Ensure the device(s) are powered off before connecting it to the product.

  • Do not charge the product using a damaged or broken charging cord or plug.
  • Do not use the product to charge any device with a damaged or broken cable or plug.
  • Always unplug the charging cord by pulling the plug, not the cord, to reduce the risk of damage.
  • Ensure the product is properly secured when transporting it in a moving vehicle.
  • DO NOT place the unit upside down or on its side during use or storage.
  • DO NOT place the product on the floor or at a height less than 18 inches (457 mm) above the floor during operation in a workshop or repair facility.
  • DO NOT use the product's accessories with other devices or equipment.
  • Solar charge time depends on weather conditions, place your solar panel where it will get as much direct sunlight as possible.

Jackery Explorer 1500 Ultra - SAVE THESE INSTRUCTIONS - 1

DANGER

This device is intended for indoor use only (Please place this device in a similar indoor environment when using it outdoors, e.g. Home RVs, tents, cabins, etc.). This device is not waterproof or dustproof. Keep away from rain and humid environments during use.

USER MAINTENANCE INSTRUCTIONS

During the lifecycle of energy storage products, a certain degree of capacity and energy degradation is expected. As the number of charge and discharge cycles increases and storage time extends, this degradation will gradually intensify, which is a normal phenomenon consistent with the natural aging of battery cells.

MEANING OF SYMBOLS

Symbol Meaning
Jackery Explorer 1500 Ultra - MEANING OF SYMBOLS - 1Hazardous practices that may result in severe injury, death, and/or property damage.
Jackery Explorer 1500 Ultra - MEANING OF SYMBOLS - 2Hazardous practices that may result in personal injury and/or property damage.
Jackery Explorer 1500 Ultra - MEANING OF SYMBOLS - 3Hazardous practices that may result in equipment damage, data loss, performance deterioration, or unanticipated results.
Jackery Explorer 1500 Ultra - MEANING OF SYMBOLS - 4Supplements the important information or operation tips in the text.
Symbol Meaning
Jackery Explorer 1500 Ultra - MEANING OF SYMBOLS - 5Warning and Caution Symbols. Must read to alert individuals to potential hazards or risks.
Jackery Explorer 1500 Ultra - MEANING OF SYMBOLS - 6Read the user manual before operation.
Jackery Explorer 1500 Ultra - MEANING OF SYMBOLS - 7Risk of electric shock
Jackery Explorer 1500 Ultra - MEANING OF SYMBOLS - 8Battery charging
Jackery Explorer 1500 Ultra - MEANING OF SYMBOLS - 9Explosive material
Jackery Explorer 1500 Ultra - MEANING OF SYMBOLS - 10Heavy object
SymbolMeaning
Jackery Explorer 1500 Ultra - MEANING OF SYMBOLS - 11Do not dismantle the product.
Jackery Explorer 1500 Ultra - MEANING OF SYMBOLS - 12Keep the product away from fire.
Jackery Explorer 1500 Ultra - MEANING OF SYMBOLS - 13Keep away from children.
Jackery Explorer 1500 Ultra - MEANING OF SYMBOLS - 14This symbol indicates that a lithium-ion (Li-ion) battery is inside the product and should be disposed of or recycled properly.
Jackery Explorer 1500 Ultra - MEANING OF SYMBOLS - 15This symbol indicates that the product shall not be disposed of as household waste, and should be delivered to a designated collection facility for recycling. Proper disposal and recycling can help protect the environment. For more information about the disposal and recycling of this product, contact your local community, disposal service, or dealer.

Jackery Explorer 1500 Ultra - MEANING OF SYMBOLS - 16

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to communications. However, there is no guarantee that radio interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

MODIFICATION: Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the device.

WHAT'S IN THE BOX

1
Jackery Explorer 1500 Ultra - WHAT'S IN THE BOX - 1

text_image Technical diagram of a device control panel with labeled components and status indicators

Jackery Explorer 1500 Ultra AC Charging Cable

2
Jackery Explorer 1500 Ultra - WHAT'S IN THE BOX - 2

3
Jackery Explorer 1500 Ultra - WHAT'S IN THE BOX - 3
User Manual

TIP

The car charging cable is not included but is available for purchase separately on our website. For assistance, please contact Jackery Customer Support.

PRODUCT OVERVIEW

FRONT VIEW

Jackery Explorer 1500 Ultra - FRONT VIEW - 1

text_image LCD Main Power Button DC 12V Port 12V=10A Max Protective Cover DC Input 2×DC8020 Ports: Car: 12-16V=8A Max, Double to 8A Max PV: 16-60V=12A, Double to 24A / 800W Max AC Input 100-120V~60Hz, 15A Max AC Power Button USB-C1 Output 30W Max, 5V=3A, 9V=3A, 12V=2.5A, 15V=2A, 20V=1.5A USB-C2 Output 100W Max, 5V=3A, 9V=3A, 12V=3A, 15V=3A, 20V=5A USB-A Output 18W Max, 5-6V=3A, 6-9V=2A, 9-12V=1.5A AC Output 120V~60Hz, 1800W Jackery Explorer 1500 Ultra

Jackery Explorer 1500 Ultra - FRONT VIEW - 2

natural_image Three electrical socket plugs connected in series (no text or symbols visible)

AC Total Output

1800W Rated (2000W for 15min. Max)

3600W Surge Peak

LCD DISPLAY

Jackery Explorer 1500 Ultra - LCD DISPLAY - 1

text_image 1 2 3 4 5 6 8 9 7 INPUT: 8888w 188% OUTPUT: 8888w 88.8 H UPS UPS V 88Hz 10 11 21 22 FB 88H 12 13 14 15 16 17 18 19 20
1Jackery Explorer 1500 Ultra - LCD DISPLAY - 2Wi-FiOn: Wi-Fi connected.Blink: Ready to connect to Wi-Fi.Off: Wi-Fi disconnected.
2Jackery Explorer 1500 Ultra - LCD DISPLAY - 3BluetoothOn: Bluetooth connected.Blink: Ready to connect to Bluetooth.Off: Bluetooth disconnected.
3Jackery Explorer 1500 Ultra - LCD DISPLAY - 4Quiet Charging ModeOn: The noise during charging is significantly minimized, while the charging power is reduced and the charging speed slows down.Off: Quiet Charging Mode is disabled.Enable/disable this feature in the Jackery App.
4Battery Saving ModeOn: Limits the maximum usable battery capacity to extend battery life.Off: Battery Saving Mode is disabled.Enable/disable this feature in the Jackery App.
5Charging PlanCustomize the charging time of the Jackery Explorer 1500 Ultra. Suitable for situations with fluctuating electricity prices, it allows for charging plans based on peak and off-peak electricity times, reducing electricity costs (Please set in the Jackery App).
6Self-powered ModeMaximizes the use of solar energy and reduces reliance on grid electricity by prioritizing stored solar energy, reducing electricity costs (please enable/disable this feature in the app). The power station must be connected to both solar panels and the grid simultaneously, with load power limited by bypass power.
7Jackery Explorer 1500 Ultra - LCD DISPLAY - 5UPSOn: The product is in bypass mode, and the switchover time from grid power to the internal battery is 20 ms.Off: The product is not in bypass mode.
8AC Power IndicatorThe AC output (pure sine wave) is on.
9888V 88HzOutput Voltage and FrequencyDisplays the output voltage and frequency.
10INPUT:8888wInput PowerDisplays the input power in watts.
118.8 HRemaining Charge TimeDisplays the remaining charging time.
12Jackery Explorer 1500 Ultra - LCD DISPLAY - 6AC Wall Charging IndicatorThe product is charged via the AC Input using grid power.
13Jackery Explorer 1500 Ultra - LCD DISPLAY - 7Car Charging IndicatorThe product is charged via the DC Input (DC8020) using DC 12V (car charging).
14Jackery Explorer 1500 Ultra - LCD DISPLAY - 8Solar Charging IndicatorThe product is charged via the DC Input (DC8020) using solar panel(s).
15Jackery Explorer 1500 Ultra - LCD DISPLAY - 9Battery Power IndicatorWhen the product is being charged, the orange circle around the battery percentage will light up in sequence. When charging other devices, the orange circle will stay on.
16Jackery Explorer 1500 Ultra - LCD DISPLAY - 10Low Battery IndicatorOn: The battery level is below 20%. Blink: The battery level is below 5%. Off: The battery level is above 20% or the product is charging.
17Jackery Explorer 1500 Ultra - LCD DISPLAY - 11Remaining Battery PercentageDisplays the remaining battery percentage.
18Jackery Explorer 1500 Ultra - LCD DISPLAY - 12Fault CodeA product error has occurred. Please refer to the Troubleshooting section for details.
19Jackery Explorer 1500 Ultra - LCD DISPLAY - 13High Temperature IndicatorHigh temperature protection is triggered. The product may stop functioning until its temperature returns to the normal operating range.
Jackery Explorer 1500 Ultra - LCD DISPLAY - 14Low Temperature IndicatorLow temperature protection is triggered. The product may stop functioning until its temperature returns to the normal operating range.
20Jackery Explorer 1500 Ultra - LCD DISPLAY - 15Energy Saving ModeOn: Energy Saving Mode is enabled. Off: Energy Saving Mode is disabled.
21Jackery Explorer 1500 Ultra - LCD DISPLAY - 16Output PowerDisplays the output power in watts.
22Jackery Explorer 1500 Ultra - LCD DISPLAY - 17Remaining Discharge TimeDisplays the remaining discharging time.

OPERATIONS

POWER ON/OFF

Jackery Explorer 1500 Ultra - POWER ON/OFF - 1

text_image on Press once off Press and hold for 3s 3s

Default standby time: 2 hours

The product will automatically shut down after 2 hours if there is no charging, no AC output, and the combined output of the DC 12V port and USB ports is less than 3W. *The standby time can be set in the Jackery App.

NOTE

When Energy Saving Mode is enabled, the product will automatically shut down after 12 hours if both the Main Power Button and the AC Power Button are turned on, but the product is neither charging nor discharging. The shutdown time can be set in the Jackery App.

AC OUTPUT ON/OFF

Prerequisite: The product is turned on.

Jackery Explorer 1500 Ultra - AC OUTPUT ON/OFF - 1

text_image Prerequisite: The product is turned on. Jackany on Press once off Press once Jackany (laser button) on Press once on Press once on Press once

DC 12V/USB OUTPUT

Prerequisite: The product is turned on.

Jackery Explorer 1500 Ultra - DC 12V/USB OUTPUT - 1

text_image Jaccay Jaccay Jaccay Jaccay Jaccay Jaccay Jaccay Jaccay Jaccay Jaccay Jaccay Jaccay Jaccay Jaccay Jaccay Jaccay Jaccay Jaccay Jaccay Jaccay Jaccay Jaccay Jaccay Jaccay Jaccay Jaccay

The product can charge your car battery using the Jackery 12V automobile battery charging cable, which is sold separately and available on our website.

CAUTION:

• The DC 12V port is only compatible with 12V car batteries and not suitable for 24V systems.
- Do not start the car while the product is charging the car battery through the 12V DC output port, as this may damage the product.
- This feature is intended for emergency use only and cannot charge a dead or damaged car battery.

ENERGY SAVING MODE

To prevent unnecessary battery consumption from forgetting to turn off the output, the product enables Energy Saving Mode by default.

When AC Power Button is turned on, the Energy Saving Mode icon will be displayed on the LCD screen. If no device is connected or the connected device's power consumption is below a certain threshold (AC Output ≤ 25W), the device will automatically turn off all outputs after 12 hours.

On/Off: Press and hold both the AC Power Button and Main Power Button for more than 3 seconds.

Please set the Energy Saving Mode duration in the Jackery App.

Jackery Explorer 1500 Ultra - ENERGY SAVING MODE - 1

text_image Main Power Button AC Power Button

NOTE

  • When Energy Saving Mode is disabled, the product will not automatically turn off the AC or DC output.
  • Energy Saving Mode resumes previous state after power-on. Manual switching is required for mode changes.

LCD SCREEN ON/OFF

Jackery Explorer 1500 Ultra - LCD SCREEN ON/OFF - 1

text_image POWER
Screen stays on for 2 minutesTurn onPress the Main Power Button or when the product is charging.
Turn offPress the Main Power Button.
Auto-offThe LCD turns off automatically and enters sleep mode after 2 minutes.
Always-on Display Mode (under charging or discharging state)Turn onDouble-press the Main Power Button when the LCD screen is ON.
Turn offPress the Main Power Button.
Auto-offIn Always-on Display Mode, the LCD screen will automatically turn off after 2 hours if there is no charging, no AC output, and the combined output of the DC 12V port and USB ports is less than 3W.

BUTTON OPERATIONS

Buttons OperationFunction
Jackery Explorer 1500 Ultra - BUTTON OPERATIONS - 1 + Jackery Explorer 1500 Ultra - BUTTON OPERATIONS - 2Main Power Button AC Power Button3sPress and hold both for 3sTurn on/off the Energy Saving Mode
Jackery Explorer 1500 Ultra - BUTTON OPERATIONS - 3Main Power ButtonPress and hold for 3s to turn off the product, then keep holding for 10s.Reset the product

UNINTERRUPTIBLE POWER SUPPLY (UPS)

Connect the product to a wall outlet with the AC charging cable, then press the AC output button and power your appliances at the same time.

An uninterruptible power supply (UPS) is a type of continual power system that provides automated backup electric power to a load when the mains grid power fails.

In the event of a sudden loss of grid power, the Explorer 1500 Ultra will automatically switch to stored power within 20 ms to keep your appliances running.

In UPS mode, the unit's peak output reaches 1440W before power outages. As simultaneous charging/discharging is enabled in Bypass Mode, the actual output power is lower than the rated output power in this mode but returns to rated output power during outages.

Jackery Explorer 1500 Ultra - UNINTERRUPTIBLE POWER SUPPLY (UPS) - 1

text_image erequisite: The product is turned on.

CAUTION

  • This product does not support 0 ms switching. Do not connect it to equipment that requires an uninterrupted power supply, such as data servers or workstations.
  • Before use, please test compatibility with your device multiple times.
  • It is recommended to connect one device at a time. Do not use multiple devices simultaneously, as this may trigger overload protection.

CHARGING

Green energy first: We advocate to use the green energy first. This product supports two modes of charging at the same time: solar charging and AC wall charging. When AC wall charging and solar charging are turned on at the same time, the product will give priority to solar charging and both methods will be used to charge the battery at the maximum permissible power.

Fully charge the product before its first use.

NOTE

  • The recommended charging temperature for the product ranges from 32^ to 113^ (0°C to 45^ ), and the discharging temperature ranges from 5^ to 113^ (-15°C to 45^ ). Operating the product beyond this temperature range may restrict its charging and discharging capabilities, or even prevent it from charging or discharging.
  • The charging power and battery capacity of the product may vary due to temperature fluctuations. When the ambient temperature ranges from 5^ to 14^ (-15^ to -10^) , the maximum output power decreases to 1000W.

● CHARGING VIA AC WALL OUTLET

Connect the AC charging cable to the AC input port of the product and a wall outlet.

Jackery Explorer 1500 Ultra - ● CHARGING VIA AC WALL OUTLET - 1

text_image Diagram of a device with labeled ports and cable, showing connections to an outlet plug and power outlet.

CAUTION

Make sure the AC charging cable is fully and securely plugged into the AC input port. An incomplete connection may cause unstable current, overheating, poor contact, or device malfunction.

CHARGING VIA SOLAR PANELS

Jackery Explorer 1500 Ultra has two DC8020 input ports and is compatible with the Jackery solar panels. If one DC8020 input port needs to connect two solar panels simultaneously, please refer to the figure below for charging through the solar panel connector (sold separately, not included as standard).

Jackery Explorer 1500 Ultra - CHARGING VIA SOLAR PANELS - 1

natural_image Line drawing of a solar power supply connected to a device via cable, with an inset showing internal components (no text or symbols)

Jackery Explorer 1500 Ultra - CHARGING VIA SOLAR PANELS - 2

text_image Diagram showing installation of solar panels connected to a device via cable, with an inset highlighting the cable connection.

It is recommended to use the Jackery Solar Panel to charge the Explorer 1500 Ultra. Ensure that the open-circuit voltage (Voc) of the solar panel falls within the Jackery Explorer 1500 Ultra's DC input voltage range (16V–60V). Jackery is not responsible for any losses caused by using solar panels from other brands.

CAUTION

One DC8020 input port can be connected to at most two solar panels.

CAUTION

Ensure that the input voltage for both DC input ports is the same. Failure to do so may damage the product. For example:

  • It is recommended to use the same model of Jackery solar panels and the same number of panels when connecting solar panels to both DC8020 Input ports.
  • Do not charge the product using both a car charger and a solar panel simultaneously. Doing so may blow the car fuse or result in charging failure.

● CHARGING WITH A CAR CHARGER

This product can be charged using a 12V car charger. Ensure that the car charger and the 12V car power outlet provide a good connection.

Jackery Explorer 1500 Ultra - ● CHARGING WITH A CAR CHARGER - 1

text_image Jah#dake Drive Vehicle

*The car charging cable is sold separately.

CAUTION

  • Please start the vehicle before charging your power station.
  • If the vehicle is running on bumpy roads, it is forbidden to use the car charger in case it causes non-standard operation. The Company will not be responsible for any loss caused by non-standard operation.
  • Vehicle charging is only applicable to vehicles with 12V DC, not 24V DC. Please do not charge this product in 24V vehicle to avoid personal injury and property loss.

BOTTOM CLEANING

1 Ensure all protective covers on the product are securely closed to prevent water ingress during rinsing.

Jackery Explorer 1500 Ultra - BOTTOM CLEANING - 1

natural_image Line drawing of a portable electronic device with control panels and buttons (no text or symbols)

2 Lay a dry towel on the floor and place the product upside down on the towel as shown in the illustration to protect the surface.

Jackery Explorer 1500 Ultra - BOTTOM CLEANING - 2

natural_image Line drawing of a portable electronic device with front panel, buttons, and display (no text or symbols)

3 Follow the illustrated order to remove the screws at the bottom and take off the bottom panel to expose the internal cooling fins.

Jackery Explorer 1500 Ultra - BOTTOM CLEANING - 3

text_image Technical diagram of a device with labeled parts A and B, showing internal components and mounting hardware.

4 Rinse the cooling fins with clean water. You may use a long-bristle brush or a damp cloth to help clean surface dirt. After cleaning, dry thoroughly with a towel and air dry in a shaded area. Ensure no moisture remains before reinstalling the bottom panel.

Jackery Explorer 1500 Ultra - BOTTOM CLEANING - 4

natural_image Line drawing of a computer tower with a tool applying material to its top panel (no text or symbols)

STORAGE

Store the product in a dry clean place with proper ventilation. Storage temperature and humidity:

• 1 month: -20^ to 45^ (0-60%RH)
• 3 months: 0°C to 45°C (0-60%RH)
• 12 months: 0°C to 25°C (0-60%RH)

If this product is stored for a long period of time (3 months - 6 months) with the power depleted, it may become unchargeable. To prevent this and maintain battery health, it is recommended to check and recharge the product every three months and perform a full charge and discharge cycle at least once every 6 to 12 months.

TROUBLESHOOTING

If any of the following fault codes appear, follow the listed corrective actions to resolve the issue. If fault persists, please contact Jackery Customer Support.

Error CodeCorrective Measures
F0Restart the product.
F1
F2
F3
F4Connect the product to loads to discharge its battery until the fault disappears.
F5Charge the product via solar panels or AC wall outlet until the fault disappears.
F61. Wait for the grid to normalize before charging the product via AC wall outlet.2. Check whether the air intake and exhaust vents are blocked; ensure 30 cm clearance on both side of the product.3. Place the product in a shaded, well-ventilated area where the ambient temperature is below 45°C.4. Disconnect all loads from the product, keep it idle and wait until the fault disappears.5. Restart the product.
F71. Remove all DC inputs from the product.2. If you charge the product via a solar panel, check the open-circuit voltage (Voc) of the connected solar panel. The product allows a maximum DC input voltage of 60V.3. Restart the product and keep it idle. Wait until the fault disappears.
F8Contact Jackery Customer Support.
F9Remove the load connected to the DC12V/USB ports of the product. Wait until the fault disappears.

SPECIFICATIONS

GENERAL INFO

Product NameJackery Explorer 1500 Ultra
Model No.JE-1500C
Capacity30Ah/51.2V DC (1536Wh)
Cell Chemistry LiFePO_4
WeightAround 38.6 lbs / 17.5 kg
Dimension13.2×10.4×11.6 in / 33.6×26.4×29.5 cm
Cycle Life4000 cycles to 70%+ capacity
IP RatingIP65 (All lids closed)
  • INPUT PORTS
Charge Mode AC Input100-120V ~ 60Hz, 15A Max
Bypass Mode AC Input100-120V ~ 60Hz, 12A Max
2 × DC8020 PortsCar: 12-16V=8A Max, Double to 8A MaxPV: 16-60V=12A, Double to 24A / 800W Max

OUTPUT PORTS

3 × AC Output120V ~ 60Hz, 1800W
AC Output in Bypass Mode ^1 100-120V ~ 60Hz, 12A Max
AC Total Output1800W Rated (2000W for 15min. Max) 3600W Surge Peak
1 × USB-A Output18W Max, 5-6V=3A, 6-9V=2A, 9-12V=1.5A
1 × USB-C1 Output30W Max, 5V=3A, 9V=3A, 12V=2.5A, 15V=2A, 20V=1.5A
1 × USB-C2 Output100W Max, 5V=3A, 9V=3A, 12V=3A, 15V=3A, 20V=5A
DC 12V Port12V=10A Max

ENVIRONMENTAL OPERATING TEMPERATURE

Charge Temperature32°F to 113°F / 0°C to 45°C
Discharge Temperature5°F to 113°F / -15°C to 45°C5°F to 14°F / -15°C to -10°C Output Power: 1000W

1 The product can charge the battery from the AC wall outlet while delivering power through the AC output ports.

※ USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum.

WARRANTY

We only provide our warranty to customers who purchase from the official Jackery website, Jackery-branded third-party platforms, or local authorized dealers.

* Warranty period and details may vary according to local laws, regulations, and authorized dealers.

Limited Warranty

Jackery Inc. warrants to the original consumer purchaser that the Jackery product will be free from defects in workmanship and material under normal consumer use during the applicable warranty period identified in the 'Warranty Period' section below, subject to the exclusions set forth below.

This warranty statement sets forth Jackery's total and exclusive warranty obligation. We will not assume, nor authorize any person to assume for us, any other liability in connection with the sale of our products.

Warranty Period

Jackery Explorer 1500 Ultra - Warranty Period - 1

YEARS

Standard Warranty

The standard warranty period for Jackery Explorer 1500 Ultra is 36 months. In each case, the warranty period is measured starting on the date of purchase by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period.

Jackery Explorer 1500 Ultra - Standard Warranty - 1

YEARS

Extended Warranty

To activate the Warranty Extension, you must register your product online or contact our customer service team at hello@jackery.com to extend the standard warranty runtime.

Repair or Replacement

Jackery will repair or replace (at Jackery's expense) any Jackery product that fails to operate during the applicable warranty period due to a defect in workmanship or material. The repaired/replaced product assumes the remaining warranty of the original date of purchase.

Limited to Original Consumer Buyer

The warranty on Jackery's product is limited to the original consumer purchaser and is not transferable to any subsequent owner.

Exclusions

Jackery's warranty does not apply to:

  • Misused, abused, modified, damaged by accident, or used for anything other than normal consumer use as authorized in Jackery's current product literature.
  • Attempted repair by anyone other than an authorized facility.
  • Any product purchased through an online auction house.
  • Jackery's warranty does not apply to the battery cell unless the battery cell is fully charged by you within seven days after you purchase the product and at least once every 6 months thereafter.

Interpretation Rights

Jackery reserves the right to final interpretation of the above customer after-sales policy.

APP SETUP

● 1. To download the App and log in

Jackery Explorer 1500 Ultra - ● 1. To download the App and log in - 1

text_image Available on the App Store GET IT ON Google Play

Search for "Jackery" in Google Play or App Store to install the App. After that, you can register and log in.

Jackery Explorer 1500 Ultra - ● 1. To download the App and log in - 2

text_image QR code image with a central logo containing Chinese characters

Alternatively, scan the QR code below to download and install the App.

● 2. To add device

2.1 Click the button + to add your device.
2.2 Long press the "POWER" button on the device to turn on, the Wi-Fi and Bluetooth icons on the device flash to indicate that the device has entered the network configuring mode, tap the "Icon Flashed" button and allow the App to connect to nearby devices and open Bluetooth permissions.

Jackery Explorer 1500 Ultra - ● 2. To add device - 1

text_image RETURN A FRIEND GET 15% OFF My device(s) Not device is available, go and add now— Add

2.1

Jackery Explorer 1500 Ultra - ● 2. To add device - 2

text_image 9:41 Bluetooth configuration Bluetooth configuration mode Please make sure the Bluetooth icon is flashing before proceeding to the next step. Icon Flashed

2.2

Jackery Explorer 1500 Ultra - ● 2. To add device - 3

text_image Main Power Button AC Power Button

NOTE

If the device is not connected to the App within 2 hours after being turned on, it will automatically turn off Wi-Fi and Bluetooth.

2.3 After tapping the searched device icon, the App automatically connects the device via Bluetooth.

NOTE

If "the device has been bound" is prompted during the binding process, the following two ways can be used for connection:

• The device owner will share this device with other users through the App.
- Turn off the product, then press and hold the POWER button for 10 seconds to reset the device and rebind it to the App.

2.4 After the device is successfully connected, enter your Wi-Fi password and tap the OK button.

NOTE

Please select a Wi-Fi network in 2.4GHz band. The device does not support a Wi-Fi network in 5GHz band.

2.5 After the device is successfully added on the App, the Wi-Fi icon on the device will be always on.

Jackery Explorer 1500 Ultra - NOTE - 1

text_image 3:41 Scan Scanning device... Make sure your device is discovered and near your phone. Available device(s) scanned 1500 Ultra 082030900060

Jackery Explorer 1500 Ultra - NOTE - 2

text_image Please select 2.4 GHz Wi-Fi If you use 5 GHz Wi-Fi, please set it to 2.4 GHz Wi-Fi Password Remember password OK An access Wi-Fi passwords is one of the common reasons for login failure, please check the password.

Jackery Explorer 1500 Ultra - NOTE - 3

text_image 3:41 < 1500 Ultra 80% Power = 25°C Input 1800W 0.5H Output 1200W 2H DC AC Screen 2H 2Min OFF (-) (-) (-)

The above screenshots are for reference only.
2.52.3 2.4

3. To unbind the device

Click the Settings icon in the upper right corner of the main interface of the device to enter the settings page, and click the Unbind button at the bottom of the page to unbind the device.

4. Notes

4.1 To turn on Wi-Fi and Bluetooth:

- Wi-Fi and Bluetooth are automatically turned on after the device is on, and the Wi-Fi and Bluetooth icons on the screen light up.

4.2 To turn off Wi-Fi and Bluetooth:

- Wi-Fi and Bluetooth will be automatically turned off if no device is connected within 2 hours.

4.3 To reset Wi-Fi and Bluetooth:

- Turn off the product, then press and hold the POWER button for 10 seconds to reset Wi-Fi and Bluetooth to factory settings and reboot the system.

INFORMATIONS DE SÉCURITÉ IMPORTANTES

Jackery Explorer 1500 Ultra - INFORMATIONS DE SÉCURITÉ IMPORTANTES - 1

INSTRUCTIONS CONCERNANT LES RISQUES D'INCENDIE, DE CHOC ÉLECTRIQUE OU DE BLESSURES

Jackery Explorer 1500 Ultra - INSTRUCTIONS CONCERNANT LES RISQUES D'INCENDIE, DE CHOC ÉLECTRIQUE OU DE BLESSURES - 1

AVERTISSEMENT

text_image Technical diagram of a device control panel with labeled ports and buttons

Jackery Explorer 1500 Ultra


Jackery Explorer 1500 Ultra - AVERTISSEMENT - 1
Câble de charge CA

natural_image Three electrical socket plugs connected in series (no text or symbols visible)

Sortie totale CA

text_image ① ② ③ ④ ⑤ ⑥ ⑧ ⑨ INPUT: 8888w 188% OUTPUT: 8888w 88.8 H UPS UPS V 88Hz ⑩ ⑪ ⑫ ⑬ ⑭ ⑮ ⑯ ⑰ ⑱ ⑲ ⑳ ㉑ ㉒ ⑯ ㉛ ㉜ ㉝ ⑰ ⑱ ⑲ ⑳ ⑱ ⑲ ⑳ ㉑ ㉒ ㉓ ㉔ ㉕ ㉖ ㉗ ㉘ ㉙ ㉚ ㉛ ㉜ ㉝ ㉞ ㉟ ㉟A B C D E F G H H I J K L M N O P Q R S T U V W X Y Z
text_image Diagram showing connection steps of a device with labeled components and digital interface elements

ÉCRAN LCD MARCHE/ARRÊT

Jackery Explorer 1500 Ultra - ÉCRAN LCD MARCHE/ARRÊT - 1

text_image POWER
text_image Diagram showing connection between a device with labeled ports and cable, including an inset close-up of the plug.

ATTENTION

natural_image Line drawing of a portable electronic device connected to a solar panel via cable, with an inset showing internal components (no text or symbols present)

Jackery Explorer 1500 Ultra - ATTENTION - 1

text_image Diagram showing installation of a portable solar panel connected to three photovoltaic modules via cable and plug connections.
natural_image Line drawing of a portable electronic device with control panel and buttons (no text or symbols)
natural_image Line drawing of a portable electronic device with buttons and display (no text or symbols)
text_image Technical diagram of a computer tower with labeled components and screw installation, showing internal fan structure and mounting points.
natural_image Line drawing of a computer tower with a tool inserted, showing internal components and a handle (no text or symbols)

STOCKAGE

※ USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum.

GARANTIE

text_image Available on the App Store GET IT ON Google Play
text_image QR code image with a central logo, likely linking to a digital resource or website.
text_image 9:41 REFER A FRIEND GET 15% OFF My devices(s) No device is available, go and add user— Add

2.1

Jackery Explorer 1500 Ultra - GARANTIE - 1

text_image Bluetooth configuration Bluetooth configuration mode Please make sure the Bluetooth icon is flashing before proceeding to the next step. Icon Flashed

2.2

Jackery Explorer 1500 Ultra - GARANTIE - 2

text_image Scan Scanning device... Available device(s) scanned 1500 Ultra

Jackery Explorer 1500 Ultra - GARANTIE - 3

text_image Please select 2.4 GHz Wi-Fi If you use 5 GHz Wi-Fi, please add it by 2.4 GHz Wireless Password Remember password OK An account Wi-Fi password is one of the correct responses for login failure, please check the password.

Jackery Explorer 1500 Ultra - GARANTIE - 4

text_image 3:41 1500 Ultra 80% Power = 20°C Input 1800W 0.5H Output 1200W 2H DC AC Screen 2H 2Min OFF Control buttons OK

2.52.3 2.4

natural_image Three electrical socket plugs connected in series (no text or symbols visible)

Salida total de CA

1800 W nominales

(2000 W máx. durante 15 min)

text_image Diagram showing the connection between a device and three labeled devices with Chinese text, illustrating device-specific data transfer or testing.
text_image Diagram showing connection between a device with labeled ports and cable, highlighting a plug inserted into the socket.

PRECAUCIÓN

natural_image Line drawing of a solar power supply connected to a device, showing cable and plug connection (no text or symbols)

Jackery Explorer 1500 Ultra - PRECAUCIÓN - 1

natural_image Diagram showing connections between a device and three solar panels connected by wires, with an inset magnified view of the device's cable connection (no text or symbols present)
natural_image Line drawing of a portable electronic device with control panel and buttons (no text or symbols)
natural_image Line drawing of a portable electronic device with buttons and display (no text or symbols)
text_image Technical diagram of a device with labeled parts A and B, showing internal components and mounting hardware.
natural_image Line drawing of a computer tower with a cable inserted, showing internal components and a handle (no text or symbols)

ALMACENAMIENTO

※ USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum.

GARANTÍA

text_image Available on the App Store GET IT ON Google Play
text_image QR code image with a central logo, likely linking to a digital resource or website.
text_image 9:41 REFER A FRIEND DET 45% OFF My devices) No device is available, get and add one— Add Home

2.1

Jackery Explorer 1500 Ultra - GARANTÍA - 1

text_image Bluetooth configuration Bluetooth configuration mode Please make sure the Bluetooth icon is flashing before proceeding to the next step. Icon Flashed

2.2

Jackery Explorer 1500 Ultra - GARANTÍA - 2

text_image 3:41 Scan Scanning device... Move with your Device to Discoverable (and near your phone. Available device(s) scanned 1500 Ultra 08208890070967

Jackery Explorer 1500 Ultra - GARANTÍA - 3

text_image Please select 2.4 GHz Wi-Fi If you use 5-GHz Wi-Fi, please set it to 2.4 GHz Wi-Fi Password Remember password OK An email: Wi-Fi passwords is one of the correct answers for login failure, please check the password.

Jackery Explorer 1500 Ultra - GARANTÍA - 4

text_image 9:41 < 1500 Ultra 80% Power = 25°C Input 1800W 0.5H Output 1200W 2H DC AC 30 min 2H 2Min OFF Binary OK Every OK

2.52.3 2.4

Manual assistant
Powered by Anthropic
Waiting for your message
Product information

Brand : Jackery

Model : Explorer 1500 Ultra

Category : Battery charger