JN-IPSC3752UWQHDPR-H-C65W - Monitor Japannext - Free user manual and instructions

USER MANUAL JN-IPSC3752UWQHDPR-H-C65W Japannext

JPNHOT ENERG 30 kWh/1000h HOR 85 mm/1000h

Important:

Cleaning and maintaining the monitor 17

How to maintain the monitor 17

The symptoms listed 17

Welcome 18

Quick Start Guide 19

Assembling the Monitor Base 19

Connection with a computer 20

Accessories 20

Interface / Connectivity 21

Description of the display button 22

When the On-Screen Menu (OSD) is not open 22

When the on-screen menu (OSD) is displayed 22

On-Screen Menu (OSD) 23

Dysfunction 24

Customer Support 25

Diagram showing a computer monitor with a cable being inserted, before and after assembly (no text or symbols present)

Technical line drawing of a mechanical assembly with concentric circular components and a central shaft (no text or symbols)

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JAPANNEXT Co., Ltd. Département CS

Chiba-Ken Isumi-Shi Namegawa 506-5

37.5-inch UWQHD+ display - 75Hz

LED curved LCD Monitor - 65 W power supply

Manual

JPN65 ENERG 30 kWh/100Wh HOR 40 kWh/100Wh

Important:

Please make sure to read this instruction manual before use.

Please use it correctly for your safety.

Once you have read it, make sure to keep it.

Please read all included instruction manuals carefully before use.

• Place the monitor on a flat, stable surface. To avoid the risk of fire or electric shock, avoid high temperatures, low temperatures, high humidity and accumulation of dust.
  Do not use the monitor where it may become wet or exposed to water.
• Do not open and never cover the monitor case because it contains high voltage parts inside which could cause serious injury or fire if you come into contact with them.
• If the power supply is damaged, please contact our customer service or your dealer. Never attempt to inspect or repair the product yourself.
• Before use, please ensure that all cables are properly connected and the power cord is not damaged. If you discover any damage or blurred areas, please contact your dealer immediately.
• The slots and openings on the top or back of the monitor are required ventilation holes for this product. Do not cover these holes. Do not place this product near or above a heat source such as a radiator without adequate ventilation.
• Do not insert foreign objects or spill liquids into any openings in the monitor case. This could cause damage or malfunction.
• Always operate the monitor using the type of power source indicated on the product label.
  If you are unsure of the type of power supply you have, please contact your local power company.
• Do not apply excessive current to sockets or extension cords. Use caution as excessive current can cause electric shock and is very dangerous.
• To protect your monitor from damage caused by power surges, turn off power to the device during long periods of inactivity or during lightning storms.
• To ensure satisfactory operation of the monitor, the computer must be equipped with a properly configured outlet marked in the AC100-240V range.

• If you experience technical problems or concerns with your monitor, please contact our customer service or authorized reseller.

• To work safely, make sure to establish the ground connection before connecting the power plug to the power source. Also, when disconnecting the ground connection, make sure to unplug the power plug first.

• This product is not intended for continuous use for 24 hours. Please unplug the power plug when you do not use the product for a long time.
• The included AC adapter and cord are intended for this product only. Do not use it for other equipment.
• Do not use cleaners or detergents containing alcohol or acetone to clean your monitor. Make sure to use a cleaner specifically designed for LCD monitors. Do not spray liquid cleaner directly on the screen. Please note that if the cleaning fluid drips and gets inside the monitor, it is very dangerous as it may cause electric shock or fire. LCD panels are easily damaged, so do not rub it with hard objects.
• Before lifting or moving the monitor, turn off the power switch and unplug all cables and power cords. When installing the monitor, lift it using the appropriate method. When lifting or carrying the monitor, make sure to grip it by the edges. Never lift the monitor by its stand or cord.

Precaution

• Using the monitor in a dark room, or using it continuously for long periods of time, may cause eye fatigue.
  • Take a break of 5 to 10 minutes every hour and use the monitor in a reasonably bright room.

Before cleaning the monitor, turn off the power and unplug all cables and cords.

How to maintain the monitor:

• LCD panel area: Do not use tissue paper, etc., instead use a clean, soft cloth specially designed for LCD panels. Please wipe the monitor gently. For difficult-to-remove stains, use a neutral cleaner specifically designed for LCD panels.
• Monitor frame: Wipe with a soft cloth dampened with a mild cleaner.

The symptoms listed below are normal conditions for the monitor

• When first used, the screen may flicker due to the nature of the backlight. If this symptom appears, please turn off the monitor and then turn it on again.
• Depending on your desktop setup, displayed colors, and brightness, brightness may appear uneven.
• Several pixels may or may not always be lit.
• If you display the same image for a long time, an afterimage from the previous image may persist even after switching to a different image.

In this case, the screen will recover slowly. Otherwise, turn off the power for a few hours and the problem will be fixed.

Instead of trying to repair the monitor yourself, contact customer service or the dealer.

Thank you for purchasing the JAPANNEXT 37.5 inch LCD Monitor.

The installed panel supports UWQHD+ resolution (3840 x 1600). We recommend using it in

UWQHD+ resolution for maximum performance. If the resolution is lower than UWQHD+, the original performance cannot be achieved.

Assembling the Monitor Base

1. Spread a soft cloth on a flat, stable table and place the monitor on it, side down.
2. Insert the hook at the top of the stand into the stand attachment part on the back of the monitor. Insert the stand until it clicks into place.
3. Attach the bottom stand to the stand using the screw provided.

Diagram showing a computer monitor with a cable being inserted, before and after assembly (no text or symbols present)

1. Make sure the monitor and stand are firmly attached.

*Screws to attach the stand to the post are included.

*Supports tilt adjustment. Hold the upper and lower bezels of the monitor with both hands and adjust tilt by applying pressure little by little. Be careful not to apply too much force and cause the device to fall.

Connection with a computer

1. Make sure the monitor and computer are turned off before connecting the cable.
2. Connect the power cable and compatible cables (HDMI, DP, Type-C) to the monitor.
   Also connect the cable (HDMI, DP, Type-C) to the computer.
3. Turn on the monitor and computer.

Notice : Since problems may occur, do not connect Type-C, HDMI and DP cables at the same time.

Please connect only one to a computer.

Accessories

Manual

Power cable

Power Adapter

HDMI cable

Type-C cable

USB B-A cable | VESA*1

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1: Port HDMI: compatible HDMI.
2: Port DP: compatible DP.
3: Type-C port: USB Type-C compatible port. It can be used to power (65W) external devices.
4: Port USB-B: By connecting to a laptop with a USB-B to USB-A cable, you can connect a mouse or keyboard to the USB port at the back of the monitor even when HDMI or DP is connected.
5: Port USB x2: You can connect and use a mouse and keyboard when using a Type-C swap device.
6: Audio output port: Possibility to connect headphones or speakers.
7: Power socket: Please connect the power adapter before use.

Description of the display button

JPMET Menu buttons

- When the On-Screen Menu (OSD) is not open

M	Show OSD menu
	Show KVM
	Reticle display (aiming). The display disappears when you press M or E.
E	Show input source
	Turn on/off

- When the on-screen menu (OSD) is displayed

M	Select and confirm menu item
◀	Go down a menu or decrease the value of a selection
▶	Move up a menu or increase the value of a selected item
E	Go back or close the menu
⏻	Turn on/off

On-Screen Menu (OSD)

Menu	Features	Setting value	Comment
Entry	Automatic		Select input source
	Type-C
	DP
	HDMI
Brightness/contrast	brightness	0-100	Adjust brightness
	contrast	0-100	Adjust contrast
	RCD	on/off	DCR on/off *1
	Power saving mode	on/off	Enable/disable power saving
Color Settings	gamma	1,8/2,0/2,2/2,4/2,6	Adjust gamma value
	Image mode	standard	Select picture mode *1
		photo
		movie
		game
		FPS
		RTS
	Color temperature	normal	Select color temperature
		warm color
		cold color
		USER	Adjust red/green/blue in the range 0-100 when using USER settings.
	Tint	0-100	Auster the color
	Saturation	0-100	Adjust saturation
	LOW BLUE LIGHT	0/25/50/75/100	Adjust blue light reduction
Image quality settings	Sharpness	0/10/20/30/40/50/60/70/80/90/100	Adjust sharpness
	Response time	Off/High/Medium/Low	Adjust OD (overdrive)
	Noise reduction	Off/High/Medium/Low	Set noise reduction
	Dynamic light control	on/off	Set dynamic light control
Display settings	aspect ratio	Widescreen/4:3/1:1/Auto	Select aspect ratio
Audio settings	mute	on/off	Mute
	volume	0-100	Adjust the volume
	source audio	Type-C/DP/HDMI	Select audio source
Multi-window	multi-window	Off/PIP/PBP Mode Screen 2	Multi-window settings
	2-input subscreen	Type-C/DP/HDMI	Set window 2 source
	PIP size	small/medium/large	Set panel size
	Localisation PIP	Top left/bottom left/top right/bottom right	Set the panel position
OSD	Language	French/English	OSD language definition
	OSD horizontal position	0-100	Adjust the horizontal position of the OSD
	OSD vertical position	0-100	Adjust the vertical position of the OSD
	OSD transparency	0/20/40/60/80/100	Adjust OSD transparency
	OSD time setting	5-60	Set OSD display time
	Rotation OSD	Normal/90/180/270	Rotate OSD
Others	FreeSync	on/off	Setup FreeSync
	HDR	Off/Auto/On	Set HDR *1
	KVM	Auto/Type-C/PC	Commutation KVM
	RGB light	on/off	Turn the backlight on/off

*1. When a feature is enabled in the OSD (in the case of picture mode, when set to anything other than standard), some OSD features such as brightness may not be able to be changed. (It depends on the model.) Additionally, if you disable an enabled feature, the values of some features such as brightness may be reset.

Symptoms	Checkpoint
Power LED does not light up	• Is the device turned on by pressing the power button?• Make sure the power cord is securely connected to the monitor and the outlet.
No image appears even though the power indicator is on	• Is the blank screen saver running? Please move your mouse or keyboard• Make sure the brightness and contrast are not set to minimum.• Please make sure the signal cable is properly connected to your monitor and computer.• Check if the signal cable pins are bent or the cable is damaged.• Is your computer turned on? If you have another monitor, try connecting it to see if the computer works properly.• Does the computer signal timing match the monitor specifications?
The image is distorted or ripples appear in the image.	• Please make sure the signal cable is well connected to your monitor and computer.• Keep electrical devices that may cause electrical interference away from the monitor.• Does the computer signal timing match the monitor specifications?
The image position is off-center.Image size is incorrect	• Is your computer resolution correct?• Does the computer signal timing match the monitor specifications?
The screen is too bright/too dark	• Screen (OSD): Adjust brightness and contrast settings from the menu.
The image is blurry or unclear	• Set the display resolution on your PC to the same as the recommended native screen resolution for the monitor.• Does the computer signal timing match the monitor specifications?• Check if the signal cable pins are bent or the cable is damaged.
The color of the image is incorrect	• Check if the signal cable pins are bent or the cable is damaged.• Screen (OSD): Please adjust the red/blue/green color settings in the menu (color temperature).• Screen (OSD): Please reset the settings from the menu.• Does the computer signal timing match the monitor specifications?
UWQHD+unable to display	• This product supports resolutions up to 3840 x 1600 (UWQHD+), including HDMI, DP and TYPE-C. However, some graphics cards may not support 3840 x 1600 resolution. Please check with your local distributor or manufacturer for the hardware limitations of your computer.
Abnormal image noise	• Are the cables correctly connected?
The aspect ratio cannot be changed	• Depending on the device, such as PS5 or Xbox, the aspect ratio will automatically be set to 1:1 when FreeSync is enabled.

Customer Support

JAPANNEXT

TEL: [phone]

Hours 9:00 a.m. to 5:00 p.m. (Closed Saturdays, Sundays and public holidays)

Contact form

You can easily access the application form by scanning the QR code.

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JAPANNEXT Co., Ltd. CS Department

Chiba-Ken Isumi-Shi Namegawa 506-5