Bongo Serie A+ Max 45 Connected - Scooter CECOTEC - Free user manual and instructions

USER MANUAL Bongo Serie A+ Max 45 Connected CECOTEC

Exterior view of a modern electric scooter with visible branding and wheels (no text or symbols on the scooter body)

Manual de instrucciones Instruction manual Manuel d'instructions Bedienungsanleitung Manuale di istruzioni Manual de instruções Instructiehandleiding Instrukcja obstugi Návod k použití

Safety Instructions B

1. Warnings 54

2. Parts and components 56

3. Before use 57

4. Product assembly

5. Operation

6. Cleaning and maintenance 60

7. Troubleshooting 51

8. Technical specifications 62

9. Disposal of old electrical and electronic 64

10. Technical support and warranty 6/4

11. Statement of compliance 64

12. Copyright

SOMMAIRE

Read these instructions thoroughly before using the product. Keep this instruction manual for future reference or new users.

• Cecotec shall not be liable for any problem caused by product misuse or non-compliance of both the traffic rules and the instructions in this manual.
• The Bongo Serie A+ Max 45 Connected electric scooter is an entertainment device. However, in some jurisdictions, it can be used on public roads. Make sure you comply with the local traffic rules when using the electric scooter in these situations, as it will be considered a vehicle. Ride in a civilised manner and pay attention to people and obstacles around you to prevent accidents.
• Remember that, if you follow the instructions and warnings in this manual, as well as the traffic rules in your area, you will reduce the risks, but you will not completely prevent them.
• Remember that the higher the speed, the greater the braking distance. Remember that hard braking can cause slips and falls.
• Keep a safe distance from other people and vehicles. Respect pedestrians and give them way whenever possible. When you come closer to a pedestrian, reduce the speed and stay on the right side. Avoid frightening or surprising pedestrians. If you ride across pedestrians, reduce the speed and stay on the right side. Overtake other vehicles on the left whenever possible (applicable to countries where vehicles drive on the right).
• Hold the electric scooter's handlebar with both hands.

• Use safety equipment, like helmet, elbow and knee pads to avoid or reduce injuries in case of accidents or falls. You must use footwear.

• We recommend you practice with the electric scooter before riding the Bongo Serie A+ Max 45 Connected in public areas.

• Make sure both you and people using the electric scooter read and understand these instructions completely. Do not allow anyone to use the device if they do not understand its operation.
• Avoid jumping over obstacles such as kerbs, steps or gutters with the electric scooter. Match the speed and trajectory to those of a pedestrian to cross these obstacles. It is recommended to get out of the vehicle when these obstacles become dangerous because of their height, shape or slipperiness.
• Make sure the wheels are not damaged and all parts and components of the product are correctly installed before each use. If you notice any of the parts is loose, hear strange noises or the device does not work correctly, stop using it immediately and contact the Cecotec official Technical Support Service.
• Do not use the electric scooter in a manner that could damage other objects or other people.
• It is not allowed to modify the electric scooter in any manner, as this could alter its performance or damage its structure and cause harm. Do not use any accessories or parts not approved by the manufacturer. Do not modify or transform the vehicle, including the steering tube and sleeve, power, folding system, and/or braking system. Any unauthorised change will void the product guarantee.
• To prevent the product from being damaged or causing an accident, do not use it under water.

• The electric scooter is not intended to be used by children from 0 to 16 years old. It can be used by children over the age of 16, as long as they are given continuous supervision. Check the current local regulations.

• This appliance can be used by children aged 16 and above, and persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge, as long as they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Do not allow children to play with the appliance.

• Supervise children so that they don't play with the appliance. Close supervision is necessary when the electric scooter is being used by or near children.
• Do not modify the braking system, as it could affect its safety.
• Make sure that the mains voltage matches the voltage stated on the rating label of the appliance and that the wall outlet is grounded.
• Check the charger cord regularly for visible damage. Do not use the device if its cord, socket, or structure are damaged, do not work properly, or have fallen, and contact the Cecotec official Technical Support Service immediately.
• When you wish to disconnect the charger, pull from the plug, never the cord. Do not handle the plug or the electric scooter with wet hands.
• Remember that the wheel change is a complicated process and it is advisable to let authorised personnel or Cecotec's Official Technical Support Service take care of it. Damages caused by misuse will void the guarantee.
• Check the wheels' pressure before each use. Remember that a low pressure may reduce the battery life.
• Use this device only with the power supply provided with the electric scooter or with original batteries from Cecotec compatible with this model.
• We recommend you charge the battery after every use and

before it runs out of battery completely.

• the charger included in this product is the XHK-985-42020.
• Keep plastic packaging out of the reach of children to prevent suffocation.

BATTERY SAFETY INSTRUCTIONS

• Do not use the battery if it operates abnormally, like emitting odours, excessive heat or leaks. Do not touch any liquid that leaks from the battery.
• Do not allow children or animals to touch the battery.
• Unplug the battery from the charger before riding the electric scooter and before assembling or disassembling it.
• Charge the battery at a room temperature between 0°C and 35°C to ensure efficient operation.
• Do not open the battery or insert any objects in it, as it contains hazardous substances which could cause health problems.
• Do not try to charge a defective battery, if it does not operate correctly, dispose of it.
• Warning: use only batteries and chargers provided by Cecotec.

INSTRUCTIONS DE SÉCURITÉ

Fig. 1 You must read and follow the safety instructions in this manual before riding the electric scooter. Use approved safety equipment such as helmets or knee pads. This product is intended for use as a personal mobility vehicle for the purpose of transporting a single person in a public or private place.

Fig. 2 Do not use the vehicle with rainy weather.

Fig. 3 The electric scooter cannot be used by more than a person at a time.

Fig. 4 This product cannot be used by children under 16 years old, people over 60 years old and pregnant women. (*Check the current local regulations).

Fig. 5 Minimum weight allowed: 25 kg. Maximum weight allowed: 100 kg. Recommended maximum user height: up to 2 metres.

Fig. 6 Do not ride the electric scooter under the influence of alcoholic drinks, drugs, or medicine whose intake is not advisable while driving.

Fig. 7 Do not use the phone or listen to music while riding the electric scooter.

Fig. 8 Pay special attention while riding when there is sand, puddles, mud, ice, snow, or stairs and when it is dark or the floor is wet. Do not touch the brake disc in poor light conditions or after use, as it may be hot.

Fig. 9 Do not use the electric scooter in hazardous areas where there could be flammable or explosive substances, liquids, or dirt.

Fig. 10 This electric scooter is not designed to be driven on motorways, highways, or intercity roads. Check the current legislation of your local authority on where electric scooters are allowed to

be ridden. Fig. 11 Do not place heavy objects on the handlebar. Any load attached to the handlebars will affect the stability of the vehicle.

Fig. 12 Avoid climbing up and down the stairs with the electric scooter.

Fig. 13 Always ride with both hands on the handlebar.

Fig. 14 Do not ride the electric scooter with just one foot.

Fig. 15 Do not press the accelerator when walking along with the electric scooter

Fig. 16 Note that the braking distance will be longer in puddles, wet surfaces, and/or in wet weather conditions. The electric scooter is intended for use on flat, level, and dry surfaces.

Fig. 17 Be careful with your head when riding under roofed areas, like a door.

Fig. 18 When riding at high speed, do not turn the handlebar abruptly.

Fig. 19 Reduce speed when descending slopes and use both brakes.

Fig. 20 Do not ride at high speed over obstacles like steps, kerbs, or speed bumps.

Fig. 21 Do not hit obstacles with the wheels.

Fig. 22 Do not touch the hub assembly motor immediately after riding, as it may be hot. Make regular visual checks of components or parts subject to wear such as the chassis, forks, tyres, brakes, etc. This will allow you to detect cracks or damage in high-stress areas that may indicate that the component exceeded its service life and needs to be replaced. Regular maintenance of the electric scooter and its components will extend its service life. Periodically

ENGLISHENGLISH

check the tightness of the bolted parts, especially the wheel axles, the folding system, the steering system, and the braking system.

Ask your dealer to refer you to an appropriate training organisation.

Avoid high traffic or overcrowded areas and anticipate your path and speed by respecting the traffic code of the road and its vulnerable users.

Indicate your presence when approaching a pedestrian or cyclist and when you are not seen and/or heard. Remember to cross protected areas on foot and in all situations take care of yourself and others. Remove any sharp edges that may have been formed by using the vehicle.

Do not modify the vehicle This vehicle is not designed for stunt use.

2. PARTS AND COMPONENTS

Fig. 23

1. Accelerator
2. Brake
3. Headlight
4. Stem
5. Folding system latch
6. Motor
7. Kickstand
8. Brake disc
9. Handlebar grips
10. LED display
11. Handlebar
12. Folding system lever
13. Charging port
14. Folding hook fixing
15. Anti-slip footrest
16. Rear mudguard
17. Rear light
18. Battery
19. Battery charger

Fig. 24

1. Handlebar brake

2. LED display

3. Function button
4. Power button
5. Accelerator
6. Error indicator
7. Battery
8. Speed
9. Overheating indicator
10. Mode Indicator
11. Speed units
12. Bluetooth indicator

3. BEFORE USE

- Take the product out of the box and remove all packaging materials.

- Make sure all parts and accessories are present and in good conditions. If there is any piece missing or not in good condition, immediately contact the Technical Support Service of Cecotec.

Box contents:

Fig. 23

1. Bongo Serie A+ Max 45 Connected electric scooter

Fig. 25

1. Charger
2. 1 Allen key
3. 1 adapter for inflating the wheels
4. Instruction manual

4. PRODUCT ASSEMBLY

Unfolding

Fig. 26

1. Pull the stem upwards while you press the rear mudguard downwards.
2. Raise the stem and move the folding lever to the closed position to lock the stem in position.
3. Adjust the brake with the Allen key.
4. Tighten and adjust the grips paying attention to the direction of rotation.

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Folding

Fig. 27

1. Move the latch vertically upwards to release the folding lever.
2. Move the folding lever.
3. Turn the folding lever downwards and then the stem.
4. Match the folding hook fixing with the rear mudguard and press it downwards to make sure it is fixed.

Handlebar grips assembly

- The handlebar grips are attached to the handlebars, but they are not mounted.

- Screw each cuff into the corresponding hole until they are securely fastened.

Battery release

Fig. 28

• Unlock the lock on the upper part of the battery.
• Pull the battery upwards.
• Keep the battery up and remove it horizontally.

Battery assembly

• Follow the inverse process described in the previous section.
• Insert the battery in horizontal position by fixing the terminals.
• Push the battery downwards until the lock on the housing is locked into position.

5. OPERATION

5.1. Power and operation

Fig. 29

1. Hold down the power button for 2 seconds.
2. Step on the footrest with one foot and use the other foot to propel yourself to start sliding.
3. Place both feet on the footrest.
4. Press the accelerator with your right hand. The electric motor will deliver power when the speed of the scooter is 3 km/h or more.
5. Press the accelerator to increase the speed.

Warning

Do not ride too fast.

1. Use the brake to stop or to ride slower. Step on the rear mudguard softly for an easier braking process.

2. Get off the electric scooter only when you ride at a very low speed or when you are still.

3. Fold down the stand (item no. 7 - Fig. 23) to park your electric scooter when it is not in use.

Warning

The Bongo Bongo Serle A+ Max 45 Connected model has an APP for Smartphone. Thanks to Bluetooth connectivity, the scooter can be paired with the mobile phone and display information and settings.

5.2 driving modes

Control panel

- Power button: hold down this button to turn the electric scooter on and off.

- Function button: press this button to select one of the following modes:

1. Pedestrian mode: the mode indicator on the display will be off. In this mode the scooter can reach 6 km/h.
2. Comfort mode: the mode indicator on the display will show a white 'D'. In this mode the scooter can reach 15 km/h.
3. Sport mode: the mode indicator on the display will show a red 'D'. In this mode the scooter can reach 25 km/h.

NOTE:

• Measured with a weight of 80 kg, fully charged battery, flat surface, no inclination, no wind, and an ambient temperature of approx. 25°C.
• Function button: Press this push button twice to switch on the headlight and tail light. If the light is off, when the brake is applied, the tail light will come on. If the light is on, when the brake is applied, the tail lamp will illuminate more brightly.

Configuration menu

If you press and hold the function button and the power button simultaneously, you will enter the configuration menu. Press the function button to navigate between the different configuration functions (PC and P1). Access the desired function by pressing the power button and toggle between 0 and 1 by pressing the function button. Select the desired setting by pressing the power button. To return to the initial screen, hold down both buttons. The different configuration functions are:

1. PO - Units of measurement; selection of km/h (0) or mph (1). Speed can be measured in kilometres per hour (0) or miles per hour (1).
2. P1 - Cruise mode: activation (1) and deactivation (0) of cruise speed. Hold the same speed for 6 seconds to keep the scooter moving at that speed steadily, without the need of operating the accelerator. To deactivate the cruise mode, operate the accelerator or brake.

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5.3. How to charge the electric scooter

- You can charge the device in two manners:

1. Without removing the battery: connect the charger to the electric scooter as shown in figure 30.
2. Removing the battery: remove the battery and connect the charger to the battery as indicated in figure 31.
3. The charger indicator light will change from red (charging) to green when 100% charge is reached.
4. Warning: stop charging the battery when the indicator colour changes. Do not exceed the battery charging time so as not to affect its shelf life.
5. Warning: cover the charging port with the anti-dirt tap to prevent any metallic object from coming into contact with it and causing short circuits.

5.4 Tyre use

• For proper operation of the electric scooter, be sure to always check and maintain the correct tyre pressure before each use.
• The optimum tyre pressure is 36 PSI / 2.5 bar / 250 kPa.
• We recommend you carry out periodic tests to ensure the pressure is between the recommended values to achieve efficient operation.
• To maximise the tyres' shelf life we recommend using heat-sealing gels to prevent punctures and maintain maximum effectiveness and performance.

6. CLEANING AND MAINTENANCE

• Make sure the product is not plugged in the power supply or turned on before cleaning or maintenance.
• Use a soft cloth to clean the outer housing of the electric scooter.
• Never use alcohol, petrol, paraffin, corrosive, or abrasive products to clean the electric scooter.
• Never immerse the electric scooter in water or any other liquid to clean it, as this could damage the electronic parts permanently.
• Never use pressurised water to clean the electric scooter.
• Do not try to repair the electric scooter on your own. In case it does not operate correctly or it is damaged, please, contact Cecotec Technical Support Service.
• Self-tapping nuts and other fasteners may lose their efficiency and may need to be retightened.

Brake discs

You must check that the brake disc is in perfect condition, aligned with the brake caliper. To facilitate this adjustment we include an Allen key. The brake pads are consumable and must be replaced when their useful life comes to an end.

Storage

• Make sure the electric scooter is charged before storing it for long periods of time. Charge it at least once a month.
• Charge it only if the room temperature is between 0°C and 35°C and store it at a temperature between -10°C and 35°C.

• Do not store the electric scooter outdoors. Store it in a safe and dry place. Cover it to protect it from dust if necessary.

• TROUBLESHOOTING

FAULT TROUBLESHOOTING
Overheating Stop the electric scooter until temperature decreases
Error A: Electric brake failureError B: Throttle errorError C: Motor error	Contact the Cecotec Technical Support Service
Blocked driving wheel. Contact the Cecotec Technical Support Service
It does not turn on Check the battery is charged.Contact the Cecotec Technical Support Service

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8. TECHNICAL SPECIFICATIONS

Product reference: 07303

Model: Bongo Serie A+ Max 45 Connected electric scooter

Features	Measuring units	Specifications
Dimensions	Folded	105 x 42 x 45 cm
	Unfolded	105 x 42 x 116 cm (1)
Weight	Electric scooter weight	14,40 kg
Use requirements	Min-max weight	25-100 kg
	Min-max height	100-200 cm
	Age bracket	16-60 year (2)
Technical specifications	Battery life	Up to 45 km (3)
	Max. speed	25 km/h
	Max. inclination 10°
	Operating temperature	-10°/40°C
	Storage temperature	-15°/45°C
	IP protection rating	IPX4
Motor	Max. Power	700 W
	Rated power	350 W

Battery Type Lithium-Ion - 10INR19/66-		4
Charger Model XHK-985-42020 9
Riding modes and autonomy (4)	CONFORT	45 km
	SPORT	25 km

(1) Height from the floor to the upper part of the handlebar.

- (2) Check the current local regulations.

(3) The range measured with a weight of 80 kg, fully charged battery, in Comfort mode on a flat surface, without wind, and with an ambient temperature of approx. 25°C.

(4) Measured with a weight of 80 kg, fully charged battery, flat surface, no inclination, no wind, and an ambient temperature of approx. 25°C.

- The total value of the exposed vibration in the hand-arm system does not exceed 2.5 m/s2. - The weighted acceleration to which the whole body is subjected does not exceed 0.5 m/s2.

- The A-weighted emission sound pressure level at workstations is less than or equal to 70 dB.

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- Technical specifications may change without prior notification to improve product quality. - Made in China | Designed in Spain

9. DISPOSAL OF OLD ELECTRICAL APPLIANCES

This symbol indicates that, according to the applicable regulations, the product and/or battery must be disposed of separately from household waste. When this product reaches the end of its shelf life, you should dispose of the batteries/accumulators and take them to a collection point designated by the local authorities.

Consumers must contact their local authorities or retailer for information concerning the correct disposal of old appliances and/or their batteries.

Compliance with the above guidelines will help protecting the environment.

10. TECHNICAL SUPPORT AND WARRANTY

Cecotec shall be liable to the end user or consumer for any lack of conformity that exists at the time of delivery of the product under the terms, conditions, and deadlines established by the applicable regulations.

It is recommended that repairs be carried out by qualified personnel. If at any moment you detect any problem with your product or have any doubt, do not hesitate to contact Cecotec official Technical Support Service at [phone].

11. STATEMENT OF COMPLIANCE

MANUFACTURER: CECOTEC INNOVACIONES S.L

ADDRESS: C/ Pinadeta, S/N, 46930, Quart de Poblet, Valencia (Spain)

DESCRIPTION: Electric scooter

MACHINE IDENTIFICATION: Bongo Serie A+ Max 45 Connected

FUNCTION: Electric vehicle with motor

MODEL: 07303

It certifies the product described has been designed, manufactured and tested and complies with all applicable provisions.

EU DIRECTIVES IMPLEMENTED:

- Directive 2006/42/CE on machinery

• Directive 2011/65/EU and delegated directive (EU) 2015/863 on the restriction of the use of certain hazardous substances in electrical and electronic equipment.
• Directive 2014/53/EU on the harmonisation of the laws of the Member States relating to the placing on the market of radio equipment.

APPLICABLE HARMONISED NORMS:

EN 60335 1:2012+A11:2014+A13:2017-A1:2019+A14:2019+A2:2019

• EN ISO 12100:2010
• EN 17128:2020
  EN IEC 61000 6 3:2021
  EN IEC 61000-6-1:2019
• EN 300 32B V 2.2.2
• EN 301489-1V 2.2.3
  EN 301489 17 V 2.2.4
• EN 62479:2010

12. COPYRIGHT

The intellectual property rights over the texts in this manual belong to CECOTEC INNOVACIONES, S.L. All rights reserved. The contents of this publication may not, in whole or in part, be reproduced, stored in a retrieval system, transmitted or distributed by any means (electronic, mechanical, photocopying, recording or similar) without the prior authorization of CECOTEC INNOVACIONES, S.L.

FRANÇAISFRANÇAIS

1. AVERTISSEMENTS

Img.1

- EN IEC 61000-6-3:2021

- EN IEC 61000-6-1:2019

• EN 300 32B V 2.2.2
• EN 301489-1V2.2.3
• EN 301489-17 V 2.2.4
• EN 62479:2010

12. COPYRIGHT

PRODUCENT CECOTEC INNOVACIONES, S.L.

ADRES: C/ Pinadeta S/N, 46930, Quart de Poblet, Valencia (Hiszpania)

STOSOWANE DYREKTYWY UE:

- EN IEC 61000-6-3:2021

EN IEC 61000-6-1:2019

EN 300 32B V 2.2.2

- EN 301489-1V 2.2.3

- EN 301489-17V2.2.4

EN 62479:2010

12. COPYRIGHT

Illustration showing a person using a scooter with a hand holding a smartphone, accompanied by a magnified circular diagram and a question mark.

Fig./Img./Abb./Afb./Rys./Obr.15

Fig./Img./Abb./Afb./Rys./Obr.16

Fig./Img./Abb./Afb./Rys./Obr.11

Fig./Img./Abb./Afb./Rys./Obr.12

Simple line drawing of a person riding a scooter with a star above their head (no text or symbols)

Fig./Img./Abb./Afb./Rys./Obr.17

Fig./Img./Abb./Afb./Rys./Obr. 18

Fig./img./Abb./Afb./Rys./Obr. 19

Simple line drawing of a person sitting on a bench with motion lines indicating movement (no text or symbols)

Fig./img./Abb./Afb./Rys./Obr. 20

Fig./Img./Abb./Afb./Rys./Obr. 21

Fig./Img./Abb./Afb./Rys./Obr.22

Labeled diagram of an electric scooter with numbered parts for identification

Technical diagram of a motor with labeled parts and a close-up of the motor's internal components.

Fig./Img./Abb./Afb./Rys./Obr. 24

Line drawings of various mobility devices including a scooter, pen, notebook, and plug (no text or symbols)

Fig./Img./Abb./Afb./Rys./Obr. 25

Illustration of a mechanical device with five sequential steps showing assembly or assembly process (no text or symbols)

Line drawing of a small electric scooter with wheels and a handle (no text or symbols)

Fig./Img./Abb./Afb./Rys./Obr.26

Line drawing of a scooter with wheels and suspension components (no text or symbols)

Fig./Img./Abb./Afb./Rys./Obr.27

Five-step diagram showing mechanical assembly steps with arrows indicating movement (no text or symbols)

Fig./Img./Abb./Afb./Rys./Obr.28

Fig./Img./Abb./Afb./Rys./Obr. 29

Line drawing of a scooter with extended body and wheels (no text or symbols)

Fig./Img./Abb./Afb./Rys./Obr. 30

Battery interface Charge port

Fig./Img./Abb./Afb./Rys./Obr.31

www.cecotec.es

Quart de Poblet, Valencia (Spain)

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