Scorpio 26855 - Microwave Oven Mellerware - Free user manual and instructions

USER MANUAL Scorpio 26855 Mellerware

SCORPIO 20L Microwave

Exterior view of a mellerware microwave oven with control panel and brand logo (no visible text beyond branding)

20I capacity

Multi sequence cooking function

Delay start function

2YEAR WARRANTY 1 YEAR RETAIL+1 YEAR EXTENDED Register Online: www.mellerware.co.za

complies with

INTERNATIONAL

IEC60335

SAFETY SPECIFICATIONS

700W

2 YEAR

WARRANTY

Model:

26855

Dear customer,

Thank you for choosing to purchase a Mellerware brand product. Thanks to its technology, design and operation and the fact that it exceeds the strictest quality standards, a fully satisfactory use and long product life can be assured.

Waveguide Cover

1. 1 Parts description

1. Door lock
2. Viewing window
3. Rotating axis
4. Rotating ring
5. Glass Turntable
6. Control panel
7. Waveguide cover

1.2 Control panel

Macro Power Defrost Press. Dock Instant. Start Express Stop. Door Time. weight Auto Cooking

Micro power

Defrost

Preset.Clock

Instant.Start

Express

Stop.Clear

Auto cooking/Time weight knob

2. Safety advice and warnings!

Read these instructions carefully before switching on the appliance and keep them for future reference. Failure to follow and observe these instructions could lead to an accident. Clean all the parts of the product that will be in contact with food, as indicated in the cleaning section, before use.

2.1. Use or working environment:

2.1.1. Keep the working area clean and well lit. Cluttered and dark areas invite accidents.
2.1.2. Use the appliance in a well ventilated area.
2.1.3. Do not place the appliance on hot surfaces, such as cooking plates, gas burners, ovens or similar items.
2.1.4. Keep children and bystanders away when using this appliance.
2.1.5. Place the appliance on a horizontal, flat, stable surface suitable for withstanding high temperatures and away from other heat sources and contact with water.
2.1.6. Keep the appliance away from flammable material such as textiles, curtains, cardboard or paper, etc.
2.1.7. Do not place flammable material near the appliance.
2.1.8. Do not use the appliance in association with a programmer, timer or other device that automatically switches it on.
2.1.9. Do not use the appliance if the cable or plug is damaged.
2.1.10. Ensure that the voltage indicated on the rating label matches the mains power supply voltage before plugging in the appliance.
2.2.11. Connect the appliance to the mains power supply with an earth socket withstanding a minimum of 10 amperes.
2.1.12. The appliance's plug must fit into the mains power supply socket properly. Do not alter the plug.
2.1.13. If using a multi plug check ratings carefully as the current used by several appliances could easily exceed the rating of the multi plug.
2.1.14. If any of the appliance casings breaks,

imme→diately disconnect the appliance from the mains power supply to prevent the possibility of an electric shock.

2.1.15. Do not use the appliance if it has fallen on the floor or if there are visible signs of damage.

2.1.16. Do not force the power cord. Never use the power cord to lift up, carry or unplug the appliance.

2.1.17. Do not wrap the power cord around the appliance.

2.1.18. Do not clip or crease the power cord.

2.1.19. Do not allow the power cord to hang or to come into contact with the hot surfaces of the appliance.

2.1.20. Check the state of the power cord. Damaged or tangled cables increase the risk of electric shock.

2.1.21. The appliance is not suitable for outdoor use.

2.1.22. Power cord should be regularly examined for signs of damage, and if the cord is damaged, the appliance must not be used.

2.1.23. Do not touch the plug with wet hands power supply to prevent the possibility of an electric shock.

2.1.15. Do not use the appliance if it has fallen on the floor or if there are visible signs of damage.

2.1.16. Do not force the power cord. Never use the power cord to lift up, carry or unplug the appliance.

2.1.17. Do not wrap the power cord around the appliance.

2.1.18. Do not clip or crease the power cord.

2.1.19. Do not allow the power cord to hang or to come into contact with the hot surfaces of the appliance.

2.1.20. Check the state of the power cord. Damaged or tangled cables increase the risk of electric shock.

2.1.21. The appliance is not suitable for outdoor use.

2.1.22. Power cord should be regularly examined for signs of damage, and if the cord is damaged, the appliance must not be used.

2.1.23.Do not touch the plug with wet hands.

2.2. Personal safety:

2.2.1. CAUTION: Do not leave the appliance unattended during use as there is a risk of an accident.

2.2.2. Do not touch the heated parts of the appliance, as it may cause serious burns.

2.2.3. This appliance is only for domestic use, not for industrial or professional use. It is not intended to be used by guests in hospitality environments such as bed and breakfast, hotels, motels, and other types of residential environments, even in farm houses, areas

of the kitchen staff in shops, offices and other work environments.

2.2.4. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

2.2.5. This appliance is not a toy. Children should be supervised to ensure that they do not play with the appliance.

2.3. Use and care:

2.3.1. Fully unroll the appliance's power cable before each use.

2.3.2. Do not use the appliance if the parts or acces→sories are not properly fitted.

2.3.3.Do not use the appliance when empty.

2.3.4. Do not turn the appliance over while it is in use or connected to the mains power supply.

2.3.5. Do not cover the cooking surface or food with aluminium foil and other similar materials.

2.3.6. Unplug the appliance from the mains power supply when not in use and before undertaking any cleaning task.

2.3.7. This appliance should be stored out of reach of children.

2.3.8. Do not store the appliance if it is still hot.

2.3.9. Never leave the appliance unattended when in use and keep out of the reach of children.

2.3.10. If, for some reason, the appliance were to catch fire, disconnect the appliance from the mains power supply and DO NOT USE WATER TO PUT THE FIRE OUT.

2.4. Service:

2.4.1. Make sure that the appliance is serviced only by suitably qualified technician, and that only original spare parts or accessories are used to replace existing parts/accessories.

2.4.2. If the power cord is damaged, the manufacturer or its service agent or a similarly qualified person must replace it in order to avoid a hazard.

2.4.3. Any misuse or failure to follow the instructions for use renders the guarantee and the manufacturer's liability null and void.

3. Instructions for use

3.1. Before use:

3.1.1. Remove the appliance's protective film (if applicable).
3.1.2. Before using the product for the first time, clean the parts that will come into contact with food in the manner described in the cleaning section.

3.2 Use and care:

3.2.1. Unroll the power cord completely before plugging it in.
3.2.2. Place your appliance on a flat, dry, stable and heat resistant surface.

3.3 Use: General notes

3.3.1. Place your microwave on a heat resistant surface.
3.3.2. To ensure sufficient ventilation, the distance of the back of microwave to the wall should be at least 10 cm, the side to the wall should be at least 5 cm, the free distance above the top surface at least 20 cm. the distance of the microwave to the ground should be at least 85 cm.
3.3.3. The position of the oven shall be such that it is far from the TV, Radio or antenna as picture disturbance. The distance should be more than 5m.
3.3.4. The appliance must be positioned so that the plug is accessible.
3.3.5. The microwave oven must be operated with the door closed.
3.3.6. The microwave oven must not be placed in a cabinet. The microwave oven is intended to be used freestanding.
3.3.7. As there is manufacturing residue or oil remained on the oven cavity or heat element, it usually would smell the odour, even a slight smoke, It is normal case and would not occur after several times use, keep the door or window open to ensure good ventilation. So it is strongly recommended to place a cup of water in the turntable, setting at high power and operate for several times.
3.3.8. Do not operate the microwave without the turntable assembly.
3.3.9. Blocking the intake and/or outlet openings can damage the oven.
3.3.10. Do not remove the light brown Mica cover that is attached to the oven cavity to protect the magnetron.

3.4 Use: Before cooking

3.4.1. When you plug your microwave into the power socket, the LED will flash 3 times. Thereafter the semicolon will flash, prompting you to input the cooking menu and time.

3.5 Use: Setting the current time

3.5.1. The Preset/Clock button allows you to input the current time. You can program the time when the “:” flashes onto the LED display after plugging the microwave in. it is not necessary to program the current time

Example: to set 12:30
	Steps Display
1 After plugging	the microwave in, the colon flashes	:
2 Press the	Preset. Clock button once	00:00
3 Turn the Auto	Cooking/ Time. Weight knob to set the exact hour.	12:00
4 Press the	Preset. Clock button once again.	12:00
5 Turn the Auto	Cooking/ Time. Weight knob to set the exact minutes.	12:00
6 Press the	Preset. Clock button once again or wait for 5 seconds.

3.6 Use: Express function

3.6.1. Press the Express button.
3.6.2. The LED Display will cycle to show either 0:30, 1:00, 1:30.

3.6.3. This function allows you to select from the above three pre-set cooking times.

Example: To cook with express for 1 minute
	Steps Display
1 After plugging	the microwave in, the colon flashes	:
2 Press the	Express button consecutively to select desired time	1:00
3 Start cooking	by pressing the Instant/Start button

3.7 Use: Instant/Start function

3.7.1. Press the Instant/Start button.
3.7.2. The LED Display will show 1 minute.
3.7.3. After pressing for the second time the timer will increase in increments of 10 seconds.
3.7.4. The microwave will start to cook

3.8 Use: Microwave power levels

This function is used for cooking/heating food.

3.8.1. Press the Micro Power button.
3.8.2. The LED Display will show 100P (indicating that 100% of the power will be used).
3.8.3. If you keep pushing the Micro Power button you will see that there are 5 power cycles: 100P, 80P, 60P, 40P, 20P (each indicating the % of the power the microwave will use).

High power 100% microwave power. Applicable for quick and thorough cooking
Medium High power	80% microwave power. Applicable for medium express cooking
Medium power	60% microwave power. Applicable for steaming food
Medium Low power	40% microwave power. Applicable for defrosting food

Low power 20% microwave power. Applicable for keeping warm

Example: To cook at P80 for 10 minutes.
	Steps Display
1 After power-	up, the colon flashes	:
2 Select the	desired microwave power by pressing Micro Power button consecutively	80P
3 Set cooking	time by turning Auto Cooking/ Time. Weight knob	10:00
4 Press Instant.	Start button to start, and LED will count down to show running time.

3.9 Use: Defrosting

This function is used for cooking/heating food.

3.9.1. Press the Defrost button.
3.9.2. The LED Display will show d1, d2 or d3. Each defrost setting can be used for different types of food.

d.1 For defrosting meat, the weight range from 0.1 to 2.0 kg.

d.2 For defrosting poultry, the weight range from 0.2 to 3.0kg.

d.3 For defrosting seafood, the weight range from 0.1 to 0.9kg.

3.9.3. When you have selected the desired defrost setting, you can turn the Auto cooking/Time weight knob to select the weight of the food you wish to defrost.
3.9.4. It is necessary to turn over the food during the defrosting process to obtain a uniform effect.

NOTE: Usually defrosting will need longer time than that of cooking. If the food can be cut by a knife, the defrosting process can be considered complete. Microwaves penetrate around 4cm into most food. Defrosted food should be consumed as soon as possible, it is not advised to put it back into the fridge and/or freeze again.

Example: To defrost 0.4kg poultry
	Steps Display
1 After power-up, the	colon flashes	:
2 Press Defrost button	to set the food kind.	d.2
3 Turn Auto Cooking/	Time. Weight knob to set the defrost weight	0.4
4 Start cooking by	pressing Instant. Start
5 Halfway through the	defrosting process, 3 beep sounds will be heard (two times) to prompt you to turn over the food. Open the door and turn over the food. Then close the door. Press the Instant. Start button again to continue defrosting

3.10 Use: Auto cooking

The microwave has 8 pre-set cooking functions for easy operation.

3.10.1. Turn the Auto cooking/Time weight knob.
3.10.2. The LED will show A.1, A.2... A.8.
3.10.3. Select you desired cooking setting.

Display Kind Method
A.1 Popcorn Suitable for popping a bag of corn,		which is available from supermarkets, weighted 85g. If the popping sound has decreased to 1 pop per 1-2 seconds you should press the Stop. clear button to stop the popping process
A.2 Popcorn Same as A.1 except 100g weight
A.3 Pizza To warm a piece of chilled pizza of		0.15Kg
A.4 Beverage Heating a cup of 250 ml liquid.
A.5 Beverage Heating a cup of 500 ml liquid
A.6 Potato Cooking potato, cut into 5mm width		and height, length. Total weight is about 0.45kg. Place the potato in a large dish and cover the dish to prevent water loss
A.7 Potato Same as A.6 except the weight of		potato is about 0.65Kg
A.8 Fish Suitable for steaming a piece of fish		of 0.45Kg. Make a slits on the skin of fish .Put the fish on a shallow dish of 22-27cm diameter sprinkle lightly with some spices and cover the dish to prevent water loss. After cooking, let it stand for 2 minutes.

Example: Steam 0.45kg fish
	Steps Display
1 After power-up, the colon flashes :
2 Turn Auto Cooking/ Time. Weight	knob to set the cooking menu	A.8
3 Start cooking by pressing Instant.	Start button, and LED will count down to show running time. running time.

NOTE: The temperature of food before cooking should be 20-25 degrees. Higher or lower temperature of food before cooking would require increased or decreased cooking time.

The temperature, weight and shape of food will largely influence the cooking result.

3.11 Use: Automatic start(Delay function)

This function allows you to pre-set your desired cooking setting to start cooking at a later time.

3.11.1. Select you desired cooking function as described above.
3.11.2. Select the time you wish your food to start cooking.

Example: Now it is 12:30 clock, if you want the microwave oven to automatically start cooking with 100P microwave power for 9 minutes and 30 seconds at 14:20
	Steps Display
1 After power-up, the colon flashes :
1.1 Press Preset. Clock button 00:00
1.2 Set hours by turning Auto Cooking	/ Time. Weight knob	12:00
1.3 Press Preset. Clock button again to confirm hours		12:00
1.4 Set minutes by turning Auto Cook-ing/ Time. Weight knob		12:30
1.5 Press Preset. Clock button once	or waiting for 5 seconds, and the numbers will go steady.	12:30
2 Set the cooking menu and time
2.1 Select cooking power by pressing	Micro Power button	100P
2.2 Turn Auto Cooking/ Time. Weight	knob to set cooking time	9:30
2.3 Press and hold Preset. Clock button for 3 seconds to return to current clock.
3 Set the time you expect to start.	Repeat the steps of 1.2, 1.3, 1.4
4 Press Preset. Clock button to	confirm the delayed menu. Now the program has been activated. And the menu will be started at 14:20.
5 You may check the preset starting	time by pressing Preset. Clock button.

3.12 Use: Multi-sequence cooking

To obtain the best cooking results, some recipes require for different cooking modes and times. This function allows you to program your personalized menu as follows

Example: You want cook food with 100P microwave for 3 minutes then 20P for 9 minutes.This is 2 sequence setting.
	Steps Display
1 100P microwave for 3min
1.1 Press Micro Power button to selectpower level.		100P
1.2 Turn Auto Cooking/ Time. Weightknob to set cooking time.		3:00
2 20P for 9min
2.1 Press Micro Power button to selectdesired menu		20P
2.2 Turn Auto Cooking/ Time. Weightknob to set cooking time.		9:00
3 Start cooking by pressing Instant.	Start

NOTE: When the first microwave power setting is finished cooking, the microwave oven will begin the next operation automatically.

A Maximum of 4 sequences can be set per session.

3.13 Use: Child lock function

This feature allows you to lock the control panel when you are cleaning, or so that children cannot use the oven unsupervised. All the buttons are rendered inoperable in this mode.

3.13.1. Set child lock---Hold Stop/Clear button 3 seconds.

3.13.2. Cancel child lock---Hold Stop/Clear button 3 seconds.

3.14 Use: Stop/Clear function

This button allows you to stop or clear a cooking setting.

3.14.1. Press the Stop/Clear button once to stop the current operation.

3.14.2. Press the Stop/Clear button twice to clear the microwave of the programmed operation.

3.15 Use: Auto reminder

When your pre-set cooking procedure have been completed, the LED display will display "End" and three beeps will sound to prompt you to take out the food. If you do not press the Stop/Clear button once or open

the door, the beeps will be sound at an interval of 3 minutes.

It is strongly recommended to use containers which are suitable and safe for microwave cooking. Generally speaking, containers which are made of heat-resistant ceramic, glass or plastic are suitable for microwave cooking. Never use metal containers for microwave cooking as sparks are likely to occur.

COOKWARE	MICROWAVE
Heat-Resistant Glass	Yes
Non Heat-Resistant Glass	No
Heat-Resistant Ceramics	Yes
Microwave-Safe Plastic Dish	Yes
Paper Kitchen Towels	Yes
Metal Tray	No
Metal Rack	No
Aluminium Foil & Foil Containers	No
Parchment Paper	Yes
Plastic Wrap	Yes
Wax Paper	Yes
Containers containing metal parts	No
Metal Twist-ties	No
Paper Bags	No
Plastic Foam	No
Wood	No

3.17. Cooking tips

The following factors may affect the cooking result.

3.17.1. Food arrangement - Place thicker areas towards outside of dish, the thinner part towards the centre and spread it evenly. Do not overlap if possible.

3.17.2. Cooking time length - Start cooking with a short time setting, evaluate it after it times out and extend it according to the actual need. Over cooking may result in smoke and burns.

3.17.3. Cooking food evenly - Food such as chicken, hamburger or steak should be turned once during cooking.

Depending on the type of food, if applicable, stir it from outside to centre of dish once or twice during cooking

3.17.4. Allow standing time - After cooking times out, leave the food in the oven for an adequate length of time, this allows it to complete its cooking cycle and cooling it down in a gradual manner

3.17.5. Whether the food is done - Colour and hardness of food help to determine if it is done, these include:

Steam coming out from all parts of food, not just the edge

Joints of poultry can be moved easily

Pork or poultry shows no signs of blood

Fish is opaque and can be sliced easily with a fork

3.18 Once you have finished using the appliance:

OF THE FOOD.

3.18.1. Allow appliance to cool down.
3.18.2. Clean the appliance as described in the cleaning section.

4. Cleaning

4.1. Disconnect the appliance from the mains
power supply and allow it to cool completely before undertak→ing any cleaning task.
4.2. The microwave should be cleaned regularly and any food deposits removed.
4.3. Don't immerse the appliance in water or other fluids when cleaning.
4.4. Failure to maintain the microwave in a clean condition could lead to deterioration of the surface that could adversely affect the life of the appliance and possibly result in a hazardous situation
4.5. Never use abrasive detergents, powders or a metal brush to clean any part of the appliance
4.6. Do not remove the waveguide cover.
4.7. When the microwave oven has been used for a long time, there may be some strange odours in the microwave, Follow the below 3 methods to get rid of them:

a. Place several lemon slices in a cup, then heat with high Micro Power for 2-3 min.
b. Place a cup of tea in the microwave, heat on high micro power for 2-3 min.
c. Put some orange peel into the microwave, heat on with high Micro Power for 1 minute.
4.8. Wipe the exterior with a damp cloth.
4.9. Using a damp soft cloth, wipe clean the door and window.
4.10. Wipe the door seals and adjacent parts to remove any spills or spatters.
4.11. Wipe the control panel with a slightly damp soft cloth.
4.12. Wipe the interior walls with a damp soft cloth.
4.13. Wipe clean the waveguide cover to remove any food splashes
4.14. Clean the turn table with soapy water and then rinse with clean water and allow to dry thoroughly.

5. Anomalies and repair

5.1. Take the appliance to an authorised support centre if product is damaged or other problems arise.
5.2. If the connection to the mains has been damaged, it must be replaced and you should proceed as you would in the case of damage.

PLEASE NOTE ALL COOKIG TIMES ARE A GUIDELINE ONLY.

COOKING TIMES MAY VARY DEPENDING ON THE SIZE

Geagte kliënt,

Waveguide Cover

Micro Power Defrost Press Lock Instant. Start Express Stop. Door Time, weight Auto Cooking

Mikro krag

Ontvries

Voorafbepaalde klok

Aanskakel

Vinnig stelling

Stop.Maak skoon

Auto kook / Tyd gewig knoppie

LET WEL: Normale ontdooiing benodig langer tyd as kook.

Waveguide Cover

Macro Power Defrost Press. Dock Instant. Start Express Stop. Door Time. weight Auto Cooking

Micro power

Defrost

Preset.Clock

Instant.Start

Express

Stop.Clear

Auto cooking/Time weight knob

2.2.1. CAUTION: Do not leave the appliance unattended during use as there is a risk of an accident.

2.2.2. Do not touch the heated parts of the appliance, as it may cause serious burns.

2.2.3. This appliance is only for domestic use, not for industrial or professional use. It is not intended to be used by guests in hospitality environments such as bed and breakfast, hotels, motels, and other types of residential environments, even in farm houses, areas of the kitchen staff in shops, offices and other work environments.

2.2.4. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

2.2.5. This appliance is not a toy. Children should be supervised to ensure that they do not play with the appliance.

2.3. Uso y cuidado:

2.4.1. Make sure that the appliance is serviced only by suitably qualified technician, and that only original spare parts or accessories are used to replace existing parts/accessories.

2.4.2. If the power cord is damaged, the manufacturer or its service agent or a similarly qualified person must

replace it in order to avoid a hazard.

2.4.3. Any misuse or failure to follow the instructions for use renders the guarantee and the manufacturer's liability null and void.

Alta potencia 100% microwave power. Applicable for quick and thorough cooking

Alta Potencia media 80% microwave power. Applicable for medium express cooking

Media potencia 60% microwave power. Applicable for steaming food

MediumLow power	40% microwave power.Applicable for defrosting food
Low power 20% microwave power.Applicable for keeping warm

Waveguide Cover

Micro Power Defrost Prest. Dock Instant. Start Express Stop. Gate Time weight Auto Cooking

Micro power

Defrost

Preset.Clock

Instant.Start

Express

Stop.Clear

Auto cooking/Time weight knob

Waveguide Cover

Micro Power Defrost Press. Clock Instant. Start Express Stop. Dicer Time. weight Auto Cooking

Micro power

Defrost

Preset.Clock

Instant.Start

Express

Stop.Clear

Auto cooking/Time weight knob

Thank you for purchasing a Mellerware product. Mellerware guarantees that your product has been thoroughly inspected and tested before being dispatched and is free from mechanical and electrical defects and complies with the applicable safety standards. With every Mellerware product purchased you get a 2 year warranty as detailed in the terms and conditions below.

First Year – 1 Year Retail Warranty:

Should defects due to faulty parts or workmanship develop, under normal use, within 12 months from the original purchase date, please return the product to the store from where it was purchased for repair free of charge. However, for the customer's convenience we will replace products where the purchase price is equal to or less than R750 incl. VAT

Second Year – 1 Year Extended Warranty

Mellerware takes pride in their product quality and therefore offer an extended 12 month warranty over and above the 1 Year Retail Warranty. Should defects due to faulty material or workmanship develop, under normal domestic use, after the 12 month period and within 24 months from the original date of purchase, please return the product postage pre-paid to Mellerware for repair. Mellerware will repair the product free of charge and return it to you directly. Mellerware will replace a product with a similar product in the same or better condition, if the repair cannot be conducted for whatever reason.

NB: The 1 Year Extended Warranty is only valid for customers who have registered their warranty online at www.mellerware.co.za within the first year after making their purchase. See overleaf for details and instructions.

Before returning your product, check the following:

• Your household mains supply socket is in good condition, working and switched on.
• The mains supply circuit is not overloaded (White trip switch on your DB board is off).
• You have read the trouble shooting guide in your Instructions for Use.
• All accessories and parts are present.

The following conditions apply:

1. Please ensure you retain your receipt as this must be presented when making a claim under the terms of the guarantee. It is impossible to determine the guarantee period without proof of purchase, so please keep this in a safe place. (NB. Your guarantee can be scanned onto the Mellerware web site for safe storage – see reverse side for details.)

2. If a refund or exchange is required the product must be complete with all accessories, parts and packaging. Missing parts will render the guarantee void.

3. Upon receipt of your appliance, check it for any transport damage to ensure it is safe for use. Return it to the store as soon as possible for exchange if damaged. The guarantee is void if products are damaged after use, so please do not use the damaged product.

4. Your product is designed for normal domestic household use. Failure to read and comply with the instructions for use, cleaning and maintenance will render your guarantee void, so please read these instructions carefully to ensure your safety, and to get the most effective use from the product. (e.g. not removing lime scale; water deposits; insect infestation, and/or burnt products)

5. Any abuse, negligent, improper or accidental use or care will render the guarantee void and Creative Housewares (Pty) Ltd will not be liable for any loss or damage.
6. Any attempted repair, or replacement of unauthorised parts will render the guarantee void, so please contact an authorised service centre or service agent for any service or repair requirements.
7. NB: The guarantee on replaced products will be from the original date of purchase and not from when the date replacement was made.
8. All repairs carry a 3 month guarantee even if this falls outside of the 2 year guarantee period.
9. Mellerware will attempt to conduct repairs within reasonable time in line with industry standards but cannot be held responsible or liable for any circumstances not under our control.
10. Terms and Conditions are subject to change without prior notice.

Repairs Out of the Warranty Period

If service or repair becomes necessary outside the warranty period, this service is still available however all transport/postage, spares and labour costs will be for the customers' account. All chargeable repairs will require the customers' written acceptance of the quote. Once the go-ahead has been received Mellerware will undertake to conduct the repair within a reasonable time and maintain the condition of the product as received. All repairs are guaranteed for 3 months from the date of the repair.

For any service, enquiries and complaints please contact our Customer Care on 086 111 5006 or e-mail [e-mail] from 08h00 to 15h00 Monday to Friday excluding public holidays. Please also note that the company is normally closed for 2 weeks around Christmas and New Year.

Please send all products for repair postage pre-paid to one of the service centres listed on the back of this page.

ONLINE WARRANTY REGISTRATION

Why register your warranty?

We at Mellerware pride ourselves on bringing premium quality appliances to market, and as a commitment to this level of quality we offer a 2 year warranty (1 Year Retail + 1 Year Extended) on all of our products. We often hear that our customers lose their receipts and can therefore no longer claim if they have a problem. To take advantage of the 1 Year Extended Warranty you will need to register your warranty online within the first year of purchase in order to make a valid claim. Now you can register your product, upload your warranty online, never have to worry about losing your receipt again and enjoy the benefit of your 2 year warranty.

Added Benefits

In addition to providing you with an online profile of your registered products we will also provide a host of value added benefits:

• Incentives and Competitions for registered users
- New recipes or ideas for your products
- New product developments – be the first to get the latest appliances
• Special offers on promotional items

How to Register your Online Warranty?

STEP1 Create your user profile:

If you haven't done so already, simply visit www.mellerware.co.za, click on the "Product Registration" link and follow the easy instructions. You will receive a username and password once registered. This will give you access to your user profile.

QR code image containing encoded data, no visible human-readable text

STEP2 Pick a registration method:

DESKTOP/LAPTOP

• Open your internet browser and visit www.mellerware.co.za
• Click on the "Registration" link and login using your user name and password.
• Click on "Register your products and upload receipts" and follow the easy instructions.
• Scan and upload your receipt

SMART PHONE/ TABLET

• Scan the QR code above or visit www.mellerware.co.za
• Click on the "Registration" link and login using your user name and password.
• Click on "Register your products and upload receipts" and follow the easy instructions.
• Scan or take a photo and upload your receipt.

FAX

• Fax the following to 021 931 4058
- First Name and Surname
- Contact telephone and fax number.
• Product Model number and Type.
- Traceability Code (found on a label on the product)
• A clear and legible copy of your receipt.

Notes:

1. The online warranty system is a safe storage facility for your receipt.
2. You will be required to register on the Mellerware website. You will receive a username and password once registered. This will give you access to your profile.
3. From your profile you will be able to load products that you have purchased. In order to successfully register your warranty you will need to either scan and upload, or fax through your receipt to us.
4. All instructions on how to load your products are available

inside your profile.

1. Please note that you must check that your receipt has been uploaded correctly. Creative Housewares cannot be held responsible for faxes or files not received.

2. For assistance with registration please email: [e-mail].

NB: Your 1 year extended warranty is only valid if your product is registered online within the first year after purchasing your Mellerware product. Failure to register your product on-line within the first year will render the extended warranty as void.

creative housewares

National Service Centre: 086 111 5006

e-mail: [e-mail]

www.creativehousewares.co.za

Cape Town

20 Tekstiel Street, Parow, Cape Town, 7493, South Africa • P.O. Box 6156 Parow East, 7501, South Africa Tel: [phone] Fax: [phone]

Durban

35 Adrain Road, Windermere,

Durban, South Africa, 4001

Tel: [phone]

Fax: [phone]

Johannesburg

Unit 25 & 26 San Croy Office Park

Die Agora Road, Croydon, 1619

Tel:[phone]

Fax:[phone]

mellerware®

makes life easier

2YEAR WARRANTY 1 YEAR RETAIL+1 YEAR EXTENDED Register Online: www.mellerware.co.za

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20 Tekstiel Street, Parow, Cape Town, 7493,

South Africa • P.O. Box 6156 Parow East, 7501,

South Africa Tel: [phone]

Fax: [phone]

Durban

35 Adrian Road, Windemere,

Durban, South Africa, 4001

Tel: [phone]

Fax: [phone]

Johannesburg

Unit 25 & 26 San Croy Office park

Die Agora Road, Croydon, 1619

Tel: [phone]

Fax: [phone]

Durban

35 Adrain Road, Windermere,

Durban, South Africa, 4001

Tell: [phone]

Fax: [phone]

creative housewares

20 Tekstiel Street, Parow, Cape Town, 7493, South Africa

P.O. Box 6156 Parow East, 7501, South Africa

[phone] [phone]

Service Centre Helpline: 086 111 5006

www.creativehousewares.co.za

Johannesburg

Unit 25 & 26 San Croy Office Park

Die Agora Road, Croydon, 1619

Tell: [phone]

Fax: [phone]