Tone Free TONE-T80S - Earphones LG - Free user manual and instructions

USER MANUAL Tone Free TONE-T80S LG

Simple Owner's Manual

LG TONE Free

Bluetooth® LG Stereo Headset

Please read the Important Safety Information for the proper use of this product. After reading, store this Owner's Manual in an easily accessible place for all users.

Rev 3.0 US

NOTE: Please read all information carefully prior to using the headset in order to enjoy the best performance and prevent damage to the product.

"READ THE LABEL AND ANY OPERATING MANUAL BEFORE USING"

TONE-T80S

www.lg.com

Copyright © 2023-2024 LG Electronics Inc. All Rights Reserved.

Product Components

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Line drawing of an open wireless earbuds with two lenses (no text or symbols)

LG TONE Free® Earbuds (medium eargels installed) Charging Case

Extra Ear Gels (XS, S, L)

Multi function foam

USB Type-C™ Charging and Data cable

Simple Owner's Manual

NOTE: Actual product design may differ from images shown in manual.

*A mid-sized ear gel is attached to the earbud by default.

CAUTION

Make sure authentic LG Electronics components are used. Using any other power cable or power supply may cause damage to the device. The LG limited warranty does not cover damage caused by the use of third party accessories. Use the USB Type-C™ Charging and Data cable provided with the product.

Overview

[Charging Case]

Case charging port

Earbuds charging terminals Battery Status Indicator

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Download Manual

[Earbuds]
HS179NE

Microphone Touchpad Microphone Speaker mesh (Microphone) Earbuds charging terminals

* Make sure that the Earbuds charging terminal is not soiled with foreign substance.
* The appearance and specifications of the actual product may differ depending on the model.
* To replace the ear gel, align the hole shape of the ear gel with the protrusion of the earbuds and fasten it. (Make sure the multi function foam is well inserted into the inner part of the ear gel.)

Diagram showing a device with a sensor or connector, connected to a circular component with internal structure (no text or symbols)

Multi function foam

Using the Earbuds

1 Connecting the Smartphone to Earbuds via Bluetooth

1 Turn on the Bluetooth® function of your smartphone or a device you want to connect.
2 Open the cover with earbuds attached to the charging case. The blue battery status indicator on the front blinks. If the blue battery status indicator does not blink, or if you want to connect a device other than the one already connected, touch and hold the touch pad of the left or right earbud for 3 - 5 seconds.

Illustration showing a finger pressing down on a device component, with no visible text or symbols

3 When the Fast Pair connection pop-up appears at the bottom of the smartphone screen, touch the pop-up to connect.
4 If the connection pop-up does not show up, select and connect [TONE-T80S] in the Bluetooth® menu of the smartphone.

Wearing Earbuds

1 Remove the earbuds from the charging case by bending the inside of the earbuds outward, and then wear them to fit tightly into your ears.

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Illustration showing a hand inserting a device into a small device, before and after ear manipulation (no text or symbols)

2 If you wear earbuds properly, you can hear a wear detection sound.

Illustration of a human ear with sound waves and a speaker icon, no text or symbols present

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SIMPLE_TONE-T8oS.CUSACWH_ENG_UG-T8oS-US-04.indd 6 2024-09-10 ☒ 3:03:28

② Using the Earbuds with touch

Touch the earbuds to play or pause music, answer or reject calls. You can change how to use the listen to music in the touchpad settings of the LG TONE Free app.

Description	Mobile Calling Functions	Playing Music
Touch once	Answer Call Play/Stop
Touch twice	End Call	Volume Down (Touch the left) Volume Up (Touch the right)
Touch three times	- Play the next song
Touch and hold	Reject call -

• If you touch and hold the left or right earbud, you can switch the functions between active noise cancellation (ANC) and listening to ambient sound.

③ Charging

[Wired Charging] With the earbuds mounted to the charging case, connect the charging cable to the charging case to charge. The earbuds and the charging case are charged at the same time.

[Wireless Charging] Align the bottom center of the charging case with the center of the wireless charger.

4 Connecting the LG TONE Free app

1 Search for "LG TONE Free" in the Google Play Store or App Store on your mobile phone or scan the QR code below to install the LG TONE Free app.
2 Run the app to use various functions. [Battery Status, Voice Alert Settings (Android only), Sound Effect, and Find my earbuds function, etc.]

Dolby Atmos

Dolby, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 2012–2020 Dolby Laboratories. All rights reserved.

Snapdragon sound

Snapdragon and Qualcomm branded products are products of Qualcomm Technologies, Inc. and/or its subsidiaries.

Qualcomm, Snapdragon, and Snapdragon Sound are trademarks or registered trademarks of Qualcomm Incorporated.

Qualcomm aptX Adaptive

aptX is a trademark of Qualcomm Technologies International, Ltd., registered in the United States and other countries.

The LG TONE Free (TONE-T80S) is a lightweight wireless headset that uses Bluetooth technology.

This product can be used as an audio accessory for devices supporting either the A2DP or Hands-Free Bluetooth Profile.

Safety Precautions

The following safety precautions are provided to prevent any unexpected accident or damage. Please familiarize yourself with the safety precautions. The safety precautions are classified into "WARNING" and "CAUTION".

WARNING: Failing to comply with the instructions may result in serious injury or death.

CAUTION: Failing to comply with the instructions may result in minor injury or product damage.

WARNING

Do not drop the product from a high place.

Make sure there is no alcohol, or benzene in contact with the product.

Do not store the product in a wet or dusty place.

Do not place heavy objects on the product.

Earbuds tested under controlled laboratory conditions with an IPX4 rating. Resistant to splashed water. Dry before using. Do not charge while wet. Case has not been tested for IPX4.

CAUTION

Do not disassemble, adjust, or repair the product.

Do not place the product near excessive heat or flammable material.

The product may be damaged if an incompatible charger is used.

Keep small components of the product away from infants or children.

Make sure that foreign objects do not enter the charger's connectors (Case charging port and power plug). Foreign objects in the charger's connectors may result in fire or electric shock.

If you have a medical device implanted, contact your doctor before using this device.

For your safety, do not remove the battery incorporated in the product.

This product has a built-in battery, and the battery cannot be removed or replaced.

If you arbitrarily replace the battery or don't replace it correctly, it may explode.

The lithium-ion battery is a hazardous component that can cause injury.

Battery replacement by an unqualified professional can cause damage to your device.

Do not discard the battery arbitrarily. Follow the local procedure for discarding batteries.

In order to prevent unnecessary energy consumption, disconnect the device when fully charged. Always use an easily accessible power outlet for charging your device.

Risk of fire or explosion if the battery is replaced by an incorrect type.

Do not store or transport at pressures lower than 0.116 bar (11.6 kPa) and at above 9.32 miles (15,000 m) altitude.

Replacement of a battery with an incorrect type that can defeat a safeguard (for example, in the case of some lithium battery types).

Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, may result in an explosion.

Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas.

A battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas.

Do not carelessly throw away old batteries. It can cause an explosion or fire. The disposal method may vary by country and region. Dispose of it in an appropriate manner.

Precautions When Using the Product

If the product is exposed to excessive sweat, clean the product with dry cloth. Keep the earbuds clean.

Wearing earbuds for a long time may cause pain, and if humidity inside ears is present for a long time, it may cause skin trouble.

HD Speaker

If the communication network of the device you are connecting to supports HD Voice Calling, you can enjoy making voice calls and listening to music in high definition.

Troubleshooting

If you see any of the following symptoms while using the product, make sure to recheck it. It may not be a malfunction.

Symptom Cause and Solution
The power does not turn on	Check the battery level and charge it.
If unable to make a call with earbuds	If the mobile phone does not support headset and hands-free functions, you cannot use the calling features.Check the battery level and charge it.
If unable to register earbuds to mobile phone	Check whether power is turned on by opening the cover of the charging case.Check if the earbuds have entered the search mode.-While the earbuds are inserted in the charging case, press and hold the touch pad on the left or right earbud for 3 to 5 seconds to switch to the search mode.
If you replaced the earbuds or there is a problem with the operation (Factory reset)	While the earbuds are inserted in the charging case, press and hold the touch pad on the left or right earbud for 10 seconds or more.-The battery status indicator of the charging case flashes red and the initialization to the factory status is carried out. After initialization to the factory status, reconnect the earbuds.

Cleaning Guide

How to clean your ear gel

Make sure to clean the ear gel / multi function foam periodically to keep it clean.

If the ear gel / multi function foam is clogged, the sound may be reduced or the ANC performance may be reduced.

Speaker mesh

Earbuds Multi function foam Ear gel

1 Separate the ear gel from the earbuds.
2 Separate the multi function foam from the ear gel.
3 Remove contaminants (earwax, sebum, etc.) from the ear gel and multi function foam.
* Foreign substances can be easily removed by washing in lukewarm water, and reuse after removing the water.
* If the multi function foam is damaged, please use an extra multi function foam.
4 Put the multi function foam into the ear gel and reassemble it with the earbuds.

Specifications and Features

Item Comments
Bluetooth Specifications	V 5.4 (HFP/A2DP/AVRCP)
Battery	Earbud: 3.85 V / 51 mAh, Lithium-ionCharging case: 3.85 V / 475 mAh, Lithium-ion
Music Play Time Earbuds & With Charging case	ANC Off : Up to 9 & Up to 36 hours*ANC On : Up to 5 & Up to 20 hours*
Charging Time	Earbud : within an hourCharging case : within 2 hours 30 minutes*Fast Charging : 5 min charge for up to 60 min playtime*• When charging wired at room temperature
Rated Input Voltage	Earbud : 5 V ---, 120 mACharging case : 5 V ---, 650 mA
Operating Temperature 0°C (+32°F) ~ +40°C (+104°F)
Operating Humidity 5 % ~	60 %

*Duration of use and charging time may vary depending on the connected mobile device or charging adapter, features being used, settings, signal strength, operating temperature, frequency band, and other methods of use.

Dimensions (inch) / Weight (oz)	Earbud : 0.85" (W) X 0.86" (L) X 0.95" (H) / 0.2 oz (One earbud)(21.6 mm (W) X 21.9 mm (L) X 24.2 mm (H) / 5.7 g (One earbud))Charging case : 2.54" (W) X 1.18" (L) X 1.28"(H) / 1.45 oz(64.5 mm (W) X 29.9 mm (L) X 32.6 mm (H) / 41 g)
Frequency range 2402 MHz to 2480 MHz

*Duration of use and charging time may vary depending on the connected mobile device or charging adapter, features being used, settings, signal strength, operating temperature, frequency band, and other methods of use.

This device was tested in compliance with FCC and ISED RF Exposure limit. (0 mm distance from human head/body (limit 1.6 W/kg @ 1g SAR) and extremity (limit 4.0 W/kg @ 10g SAR)).

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence exempt RSS(s).

Declaration of Confirmation

FCC NOTICE TO USERS:

This device complies with part 15 of the FCC Rules.

Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the manufacturer (or party responsible) for compliance could void the user's authority to operate the equipment.

FCC Part 15.105 statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.

Industry Canada Statement

[For having wireless function (WLAN, Bluetooth,...)]

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:

(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device.

CAN ICES-003 (B) / NMB-003 (B)

IC Radiation Exposure Statement

[For having wireless function (WLAN, Bluetooth,...)]

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment.

NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER'S AUTHORITY TO OPERATE THE EQUIPMENT.

IMPORTANT NOTE:

To comply with the FCC RF exposure compliance requirements, no change to the antenna or the device is permitted. Any change to the antenna or the device could result in the device exceeding the RF exposure requirements and void the user's authority to operate the device.

The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by LG Electronics is under license.

Other trademarks and trade names are those of their respective owners.

Android, Google Play, the Google Play logo, and other related marks and logos are trademarks of Google LLC.

Supplier's Declaration of Conformity

Trade Name

LG

Responsible Party

111 Sylvan Avenue, North Building

Englewood Cliffs, New Jersey 07632

Email

[e-mail]

FCC ID: ZNFTONET80S (Earbud)

IC: 2703C-TONET80S (Earbud)

Additional Information

1. Radio frequency exposure

This Bluetooth LG Stereo Headset is a radio transmitter and receiver. When in operation, it communicates with a Bluetooth-equipped mobile device by receiving and transmitting radio frequency (RF) electromagnetic fields (microwaves) in the frequency range 2402 to 2480 MHz.

2. Bluetooth connection precautions

The following environments affect the range and reception of Bluetooth signals:

-When walls, metal, human bodies, or other obstacles exist between the Bluetooth device and the connected device.

-When equipment that uses 2.4 GHz frequency signals (wireless LANs, wireless phones, microwave ovens, etc.) is placed near the devices being used.

-When using a Bluetooth device (TV, laptop, etc.) other than the mobile phone, the sound quality may be affected by the specifications and performance of the device.

3. Potentially explosive atmosphere

Turn off your electronic device when in any area with a potentially explosive atmosphere. Although this is uncommon, your electronic device could generate sparks. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Areas with a potentially explosive atmosphere are often but not always clearly marked.

4. Emergency calls

IMPORTANT!

This Bluetooth headset and the electronic device connected to the

headset operate using radio signals and mobile and landline networks as well as user-programmed functions, which cannot guarantee connection under all conditions. Therefore, you should never rely solely upon any electronic device for essential communications (e.g., medical emergencies). Remember, in order to make or receive calls, the headset and the electronic device connected to the headset must be switched on and in a service area with adequate mobile signal strength. Emergency calls may not be possible on all mobile phone networks or when certain network services and/or phone features are in use. Check with your local service provider.

5. Battery information

A rechargeable battery has a long service life if treated properly. A new battery or one that has not been used for a long period of time could have reduced capacity the first few times it is used. Do not expose the battery to extreme temperatures, never above +122°F (+50°C) or below +14°F (-10°C). For maximum battery capacity, use the battery at room temperature. If the battery is used in low temperatures, the battery capacity will be reduced. The battery can only be charged in temperatures between +32°F (0°C) and +113°F (+45°C).

6. Recycling the battery in your Bluetooth headset

The battery in your Bluetooth headset must be disposed of properly and should never be placed in municipal waste.

USA: In case rechargeable battery is included in this product, the entire device should be recycled in compliance with rechargeable battery recycling standards because of the internal battery. To dispose of properly, call [phone] or visit www.call2recycle.org.

CANADA: The LG Electronics service partner who removes the battery will dispose of it according to local regulations.

Important Safety Information

Avoiding hearing damage

Permanent hearing loss may occur if you use your headset at a high volume.

Set the volume to a safe level. Over time you can become accustomed to a higher volume that may sound normal but can be damaging to your hearing.

If you experience ringing in your ears or muffled speech, stop listening and have your hearing checked. The louder the volume, the less time that is required before your hearing could be affected.

Hearing experts suggest that to protect your hearing:

- Limit the amount of time you use the headset at a high volume.

- Avoid turning up the volume to block out noisy surroundings.

- Turn the volume down if you can't hear people speaking near you.

Using headsets safely

Use of headsets to listen to music while operating a vehicle is not recommended and is illegal in some areas. Be careful and attentive while driving. Stop using this device if you find it disruptive or distracting while operating any type of vehicle or performing any other activity that requires your full attention.

Symbols
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---	Refers to direct current (DC).
	CAUTION
	Instructions
	Coin / button cell battery

The output level shall automatically return to an output level not exceeding RS1 when the power is switched off.

LG Electronics Canada Inc., 20 Norelco Drive, North York, ON M9L 2X61-888-542-2623, [e-mail]

LG Customer Information Center

Register your product Online!

www.lg.com

Energy Verified

Limited Warranty - USA

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS ("LG") TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED "PROCEDURE FOR RESOLVING DISPUTES" BELOW.

Should your LG TONE Free (“Product”) fail due to a defect in material or workmanship under normal use, during the warranty period (“Warranty Period”) set forth below, LG will, at its option either repair or replace the Product upon receipt of original Proof of Purchase (“POP”). This limited warranty is valid only to the original retail purchaser of the Product (“Customer” or “You”) and applies only when purchased and used within the continental United States, Alaska, Hawaii, and U.S. Territories.

WARRANTY PERIOD HOW SERVICE IS HANDLED

Parts and Labor:

One (1) Year from date of delivery of Original Purchase (Internal/functional parts only)

The original sales invoice and delivery receipt* specifying the Product and date of purchase and delivery is required to obtain warranty service.

For any service-related inquiries, including troubleshooting assistance,

visit www.lg.com or call 1-800-243-0000, or write to:

ATTN: LG Customer Interactive Center

201 James Record Road SW

Huntsville, Alabama 35824

Shipping Costs

In-bound and out-bound shipping will be paid by LG during the Warranty Period.

NOTE

• Repaired or Replacement Products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
• Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured.
  • Replaced Product or part(s) will be the property of LG.
• If the original date of purchase cannot be verified, the warranty will begin on the 1st day of the manufacture month.

Disclaimer:

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCE SHALL LG BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUE OR PROFITS, WORK STOPPAGE, PRODUCT FAILURE, IMPAIRMENT OF OTHER GOODS, LOSS OR CORRUPTION OF PROGRAMMING OR DATA, LOSS OF USE, INJURY TO PERSONS OR PROPERTY ARISING OUT OF OR RELATED TO THE PRODUCT. LG'S TOTAL LIABILITY, IF ANY, DAMAGES OR OTHERWISE, SHALL NOT EXCEED THE INVOICE VALUE PAID BY YOU FOR THE PRODUCT FURNISHED, WHICH IS THE SUBJECT OF A CLAIM OR DISPUTE.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

THIS LIMITED WARRANTY DOES NOT APPLY TO:

• Damage or loss to programs, data, or removable storage media.
• Damage or failure of the Product when used in other than normal intended use.
- Damage or failure of Product caused by incorrect electrical current or voltage (including power surge), power failures, power interruptions or inadequate electrical service, including incorrect or insufficient AC supply.
- Damage or failure of the Product resulting from improper set-up, adjustment, or operation of the Product contrary to the Product owner's manual.
- Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, flood, or other acts of nature.
- Damage or failure of the Product caused by abnormal conditions or an environment where the temperature and humidity is not adequately controlled.
- Damage or failure of the Product resulting from misuse, abuse, unauthorized service, or improper maintenance.
- Damage or failure of the Product caused by the use of accessories, parts, consumable cleaning products, or services, that are not provided or approved by LG.
- Damage or failure of the Product caused by unauthorized alternation, modification or incorporation into any other product or system components.
- Damage or failure of the Product, or missing items to any Product sold "As Is", "With all Faults" or similar disclaimer.
- Damage or failure of the Product caused by transportation and/or handling, including scratches, dents, chips, and/or other damage to the finish of your Product, unless such damage results from a defect in materials or workmanship and is reported within one (1) week of delivery (Call: 1-800-243-0000).

• Products used for other than normal and proper household use (e.g., commercial or industrial use).
• Products with original serial numbers that have been removed, altered, or cannot be readily determined.
  • Increases in utility cost and additional utility expenses.
  • Replacement of any consumable parts including batteries.
  • Minor imperfections that do not materially alter or affect functionality.

The cost of repair or replacement under the above excluded circumstances shall be borne by you.

ARBITRATION PROCEDURE FOR RESOLVING DISPUTES

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

Definitions. For the purposes of this section, references to "LG" mean LG Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to "dispute" or "claim" shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.

Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department-Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.

Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30-day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person's or entity's product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis.

Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The AAA

Rules are available online at www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department-Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator's award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.

Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes between us except to the extent that such law is preempted by or inconsistent with applicable federal law.

Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than \$25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing, administration, and arbitrator fees for any arbitration initiated in accordance with the AAA Rules and this arbitration provision. If You prevail in the arbitration, LG will pay your attorneys' fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys' fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds

either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys' fees and expenses from you if LG prevails in the arbitration.

Hearings and Location. If your claim is for \25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds \25,000, the right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a location within the federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic arbitration.

Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the delivery/pick-up date of your purchase of the Product by either: (i) sending an e-mail to [e-mail], with the subject line: "Arbitration Opt Out" or (ii) calling 1-800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was delivered or picked up; (c) the product model name or model number; and (d) the serial number.

You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of

this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this Product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.

Conditions (for CANADA)

- The warranty is valid only if the original receipt issued to the original purchaser by the dealer, specifying the date of purchase and serial number, is presented with the product to be repaired or replaced.

LG Electronics reserves the right to refuse warranty service if this information has been removed or changed after the original purchase of the product from the dealer.

- If LG Electronics repairs or replaces the product, the repaired or replaced product shall be warranted for the remaining time of the original warranty period or for ninety (90) days from the date of repair, whichever is longer. Repair or replacement may involve the use of functionally equivalent reconditioned units. Replaced parts or components will become the property of LG Electronics.

- This warranty does not cover any failure of the product due to normal wear and tear, or due to misuse, including but not limited to use in other than the normal and customary manner, in accordance with instructions for use and maintenance of the product. Nor does this warranty cover any failure of the product due to accident, modification or adjustment, acts of God or damage resulting from liquid.

- This warranty does not cover product failures due to improper repair installations, modifications or service performed by a non-LG Electronics authorized person. Tampering with any of the seals on the product will void the warranty.

- UNLESS SUCH LIMITATION IS PROHIBITED BY THE LAWS OF THE PROVINCE IN WHICH YOU RESIDE THERE ARE NO EXPRESS WARRANTIES, WHETHER WRITTEN OR ORAL, OTHER THAN THIS PRINTING INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL LG ELECTRONICS OR ITS VENDORS BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR COMMERCIAL LOSS, TO THE FULL EXTENT THOSE DAMAGES CAN BE DISCLAIMED BY LAW.

- Some countries/states do not allow the exclusion or limitation of incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you.

The warranty provided does not affect the consumer's statutory rights under applicable national legislation in force, nor the consumer's rights against the dealer arising from their sales/purchase contract.

Limited Warranty (for CANADA)

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. FOR FURTHER CLARITY, THIS ARBITRATION PROVISION IS NOT APPLICABLE TO CUSTOMERS RESIDING IN ONTARIO. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED "PROCEDURE FOR RESOLVING DISPUTES" BELOW.

Subject to the conditions of this Limited Warranty, LG Electronics warrants this product to be free from defects in design, material and workmanship at the time of its original purchase by a consumer, and for a subsequent period of one (1) year. Should your product need warranty service, please return it to the dealer from whom it was purchased or contact your local LG Electronics contact centre to get further information.

PROCEDURE FOR RESOLVING DISPUTES:

EXCEPT WHERE PROHIBITED BY LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION. FOR CLARITY, THIS PROVISION DOES NOT APPLY TO CONSUMERS RESIDING IN ONTARIO.

Definitions. For the purposes of this section, references to "LG" mean LG Electronics Canada, Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to "dispute" or "claim" shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.

Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LGECI Legal Team at 20

Norelco Drive, North York, Ontario, Canada M9L 2X6 (the "Notice of Dispute"). You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days of LG's receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein. You and LG both agree that, during the arbitration proceeding, the terms (including any amount) of any settlement offer made by either you or LG will not be disclosed to the arbitrator until the arbitrator determines the dispute.

Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after LG's receipt of the Notice of Dispute, you and LG agree to resolve any claims between you and LG only by binding arbitration on an individual basis, unless you opt out as provided below, or you reside in a jurisdiction that prevents full application of this clause in the circumstances of the claims at issue (in which case if you are a consumer, this clause will only apply if you expressly agree to the arbitration). To the extent permitted by applicable law, any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person's or entity's product or claim. More specifically, without limitation of the foregoing, except to the extent such a prohibition is not permitted at law, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis except to the extent this prohibition is not permitted at law in your province or territory of jurisdiction as it relates to the claims at issue between you and LG. This does not apply to

consumers in Ontario. In accordance with provincial legislation, the consumer and LG may agree to resolve the dispute using any procedure available, including commencing the action in the Superior Court of Justice.

Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be private and confidential, and conducted on a simplified and expedited basis before a single arbitrator chosen by the parties under the provincial or territorial commercial arbitration law and rules of the province or territory of your residence. You must also send a copy of your written demand to LG at LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20 Norelco Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by your applicable provincial or territorial commercial arbitration legislation. For consumers in Ontario, the applicable arbitration legislation only applies if consumers agree to submit the dispute to arbitration. Judgment may be entered on the arbitrator's award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that, issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.

Governing Law. The law of the province or territory of your purchase shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG attorn to the exclusive jurisdiction of the courts of the province or territory of your purchase for the resolution of the claim, action, dispute or controversy between you and LG.

Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than \$25,000 in damages, in which case the payment of these fees will be governed by the applicable arbitration rules.

Except as otherwise provided for herein, LG will pay all filing, administration and arbitrator fees for any arbitration initiated in accordance with the applicable arbitration rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys' fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys' fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the applicable laws), then the payment of all arbitration fees will be governed by the applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the applicable arbitration rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys' fees and expenses from you if LG prevails in the arbitration.

Hearings and Location. If your claim is for \25,000 or less, you may choose to have the arbitration conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim exceeds \25,000, the right to a hearing will be determined by the applicable arbitration rules. Any in-person arbitration hearings will be held at the nearest, most mutually-convenient arbitration location available within the province or

territory in which you reside unless you and LG both agree to another location or agree to a telephonic arbitration.

Severability and Waiver. If any portion of this Limited Warranty (including these arbitration procedures) is unenforceable, the remaining provisions will continue in full force and effect to the maximum extent permitted by applicable law. Should LG fail to enforce strict performance of any provision of this Limited Warranty (including these arbitration procedures), it does not mean that LG intends to waive or has waived any provision or part of this Limited Warranty.

Opt Out. The arbitration provision requires you and LG to resolve disputes by binding arbitration instead of court, unless the laws of your province or territory do not permit that, or, in other jurisdictions, if you choose to opt out. The arbitration provision does not apply to consumers in Ontario.

For individuals that fall within the binding arbitration provisions, you may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser's purchase of the product by either (i) sending an e-mail to [e-mail], with the subject line: "Arbitration Opt Out;" or (ii) calling 1-800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://www.lg.com/ca_en/findmodel_serial/).

In the event that you "Opt Out", the law of the province or territory of your residence shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be

permitted for any claim, action, dispute or controversy between you and LG, you and LG agree to attorn to the exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the claim, action, dispute or controversy between you and LG.

You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.

Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.

Conflict of Terms. In the event of a conflict or inconsistency between the terms of this Limited Warranty and the End User License Agreement (“EULA”) in regards to dispute resolution, the terms of this Limited Warranty shall control and govern the rights and obligations of the parties and shall take precedence over the EULA.

LG

Any modifications or changes to this manual due to typographical errors or inaccuracies of stated information shall only be made by LG Electronics Inc.

www.lg.com

SIMPLE_TONE-T8oS.CUSACWH_ENG_UG-T8oS-US-04.indd 42 2024-09-10 ☒3:03:33

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