DANBY DDW2400EW - Dishwasher

DDW2400EW - Dishwasher DANBY - Free user manual and instructions

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USER MANUAL DDW2400EW DANBY

Owner's Manual......1 - 17

LAVE-VAISSELLE

Danby Products Limited, Guelph, Ontario, Canada N1H 6Z9

Danby Products Inc. Findlay, Ohio, U.S.A. 45840

www.danby.com

f in x p

Printed in China | Imprimé en Chine | Impreso en China

2024.02.05

Welcome to the Danby family.

We are proud of our quality products and we believe in dependable service. We suggest that you read this owner's manual before plugging in your new appliance as it contains important operation information, safety information, troubleshooting, and maintenance tips to ensure the reliability and longevity of your appliance.

You are entitled to the warranty coverage as described in the owner's manual provided with your new appliance.

  1. Please write down your appliance information below. You must keep the original proof of purchase receipt to validate and receive warranty services.
  2. Register your product online and receive a FREE 2 MONTH WARRANTY EXTENSION after filling out a product survey, at www.danby.com/support/product-registration/

Model Number:

Serial Number:

Date of Purchase:

Need Help?

  1. Read your Owner's Manual for installation help, troubleshooting, and maintenance assistance.
  2. Visit www.Danby.com to access self-service tools, FAQs and much more by searching your model number in the search bar.
  3. For the Quickest Customer Service, please fill out the web form at www.danby.com/support. Your submission will go directly to an expert on your particular appliance. Our average response times are between 20 minutes and 2 hours, during EST business hours.
  4. Call 1-800-263-2629 - please note that during peak hours, hold times can exceed one hour.

DANBY DDW2400EW - Need Help? - 1

Important Safety Information READ AND FOLLOW ALL SAFETY INSTRUCTIONS

GROUNDING INSTRUCTIONS

This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electrical shock by providing an escape wire for the electrical current.

This appliance is equipped with a cord that has a grounding wire and grounding plug. The power cord must be plugged into an outlet that is properly grounded. If the outlet is a 2-prong wall outlet, it is your responsibility to have it replaced with a properly grounded 3-prong wall outlet. The serial rating plate indicates the voltage and frequency the appliance is designed for.

WARNING - Improper use of the grounding plug can result in a risk of electric shock. Consult a qualified electrician or service agent if the grounding instructions are not completely understood, or if doubt exists as to whether the appliance is properly grounded.

DO NOT USE AN EXTENSION CORD

Do not connect your appliance to extension cords or together with another appliance in the same wall outlet. Do not splice the power cord. Do not under any circumstances cut or remove the third ground prong from the power cord.

If the power supply cord is damaged, it must be replaced by the manufacturer, its service agent or similar qualified person in order to avoid hazard.

Ensure that component parts are replaced with like components and that servicing is done by factory authorized service personnel to minimize the risk of possible ignition due to incorrect parts or improper service.

This appliance is not intended for use by persons (including children) whose physical, sensory or mental capabilities may be different or reduced, or who lack experience or knowledge, unless such persons receive supervision or training to operate the appliance by a person responsible for their safety.

SAFETY REQUIREMENTS

  • Children should be supervised to ensure that they do not play with the appliance.
  • Do not stand, sit or lean on the door or dish rack. Do not place heavy items on the door when it is open.
  • Do not touch the heating element during or immediately after use.
  • Do not operate the appliance unless all enclosure panels are properly installed.
  • Do not tamper with the controls.
  • Open door carefully during operation, water may leak. Proceed with caution as water may be hot.
  • Do not wash plastic items unless they are marked dishwasher safe.
  • Use only detergent and rinse additives that are designed for an automatic dishwasher.
  • Never use soap, laundry detergent or hand washing detergent in the dishwasher.
  • Keep detergent and rinse aid out of the reach of children.
  • Check that the detergent dispenser is empty after completion of the wash cycle.
  • Dishwasher detergents are strongly alkaline and can be extremely dangerous if swallowed. Avoid contact with the skin and eyes.
  • Remove the door of the appliance when removing from service or discarding.
  • Use the dishwasher only for its intended purpose.

WARNING - Hydrogen gas is explosive!

Hydrogen gas may be produced in a hot water system that has not been used for a long period of time. If the hot water system has not been used in two weeks or more, turn on all hot water faucets and let the water flow for several minutes before using the dishwasher. This will release any accumulated hydrogen gas. Do not smoke or use an open flame during this time.

SAVE THESE INSTRUCTIONS!

OPERATING INSTRUCTIONS

FEATURES

  1. Upper basket with racks
  2. Upper spray arm
  3. Lower basket
  4. Lower spray arm
  5. Top nozzle (Not available on all models)
  6. Filters
  7. Rating plate
  8. Control panel
  9. Detergent and rinse aid dispenser
  10. Salt dispenser (Not available on all models)
  11. Upper basket track latch
  12. Drying Unit

DANBY DDW2400EW - FEATURES - 1

text_image Labeled diagram of a multi-level kitchen appliance with numbered parts for identification

DANBY DDW2400EW - FEATURES - 2

natural_image Close-up of a mechanical component with a labeled part '12' and two metallic parts attached to a black surface (no text or symbols beyond the number)
Water pressure 43.5 - 145 PSI(0.3 - 10 bars)
Electrical requirements 120 V; 12 A; 60 Hz
Total power 1400 W
Heater power 1100 W

LOADING THE DISHWASHER

  • Scrape all dishes to remove any large food residue before placing in the dishwasher.
  • Only place dishes in this dishwasher that are marked as dishwasher safe.
  • Use a mild detergent.

Items that should not be placed in a dishwasher

  • Cutlery with wooden, bone china or mother-of-pearl handles.
  • Plastic items that are not heat resistant.
  • Items that have been repaired with glue that is not heat resistant.
  • Pewter, copper or steel items.
  • Wooden platters.
  • Items made from synthetic fibers.
  • Items with glazed patterns may fade if machine washed frequently.

Tips for efficient loading

  • Load hollow items such as cups, glasses or pans with the opening downward so that water cannot collect in the container.
  • Items must not lie inside one another or cover one another.
  • To avoid damage to glasses, they should not touch.
  • Sharp items of cutlery such as carving knives should be loaded horizontally in the basket to avoid injury when unloading.
  • Do not overload the appliance.

LOADING THE CUTLERY BASKET

Cutlery should be placed in the cutlery basket with the handles facing down. Ensure that cutlery items do not nest inside of one another as this can affect cleaning performance.

Sharp or pointed items should be placed in the cutlery basket with points facing down to avoid injury when unloading.

Do not place excessively small items into the dishwasher as they could fall through the basket and impact the operation of the appliance.

OPERATING INSTRUCTIONS

LOADING THE UPPER BASKET

The upper basket is designed for cups, glasses, small plates, bowls and plastic items that are marked dishwasher safe.

Make sure the loaded dishes do not interfere with the rotation of the spray arm located on the bottom of the upper basket.

DANBY DDW2400EW - LOADING THE UPPER BASKET - 1

natural_image 3D rendering of an electrical insulator assembly with multiple cylindrical components (no text or symbols visible)

Upper rack load pattern for 10 place settings.

LOADING THE LOWER BASKET

The lower basket is designed for dinner dishes, soup bowls, plates, pots, lids, casserole dishes and plates.

Load large items such as pans and pots should be loaded with their open sides facing downwards.

DANBY DDW2400EW - LOADING THE LOWER BASKET - 1

natural_image 3D cutaway view of a mechanical component with multiple helical and gear-like structures (no text or symbols visible)

Lower rack load pattern for 10 place settings.

DANBY DDW2400EW - LOADING THE LOWER BASKET - 2

natural_image 3D rendering of industrial equipment with cylindrical components and insulators (no text or symbols visible)

Upper rack load pattern for 12 place settings.

DANBY DDW2400EW - LOADING THE LOWER BASKET - 3

natural_image 3D rendering of industrial equipment with multiple cylindrical components and a central structure (no visible text or symbols)

Lower rack load pattern for 12 place settings.

UPPER BASKET RACK

The upper basket rack can be used for extra cups and glasses.

DANBY DDW2400EW - UPPER BASKET RACK - 1

natural_image Two technical diagrams showing a wire mesh structure and its 3D rendering of a mechanical component (no text or symbols present)

OPERATING INSTRUCTIONS

LOWER BASKET FOLD-DOWN TINES

Four rows of fold-down tines located in the lower basket to allow the placement of larger items such as pots & pans. Each row of tines can be folded separately or together as required. Return them to their upward position as required.

DANBY DDW2400EW - LOWER BASKET FOLD-DOWN TINES - 1

natural_image Two technical line drawings of a multi-compartment storage unit with internal compartments and directional arrows indicating flow or movement (no text or symbols)

DETERGENT DISPENSER

The detergent dispenser must be filled before the start of each wash cycle. Add the detergent just before starting the wash cycle. Adding the detergent to the appliance too soon can cause it to become damp and it may not dissolve properly.

Push the latch to open the dispenser.

Add the recommended amount of detergent to the main detergent component. The detergent dispenser has lines on the inside to indicate amounts of detergent.

If dishes are heavily soiled, extra detergent can be added to the main cabinet as necessary. Do not use too much detergent as this can leave a residue on dishes.

Ensure the detergent dispenser is closed before closing the door.

The detergent dispenser will always be open and empty at the end of a wash program.

Detergent tablets may not fully dissolve during a short program. Only use detergent tablets with longer programs to avoid residue on tableware.

Always follow the instructions included with the detergent for best results.

DANBY DDW2400EW - DETERGENT DISPENSER - 1

natural_image Illustration of a hand pressing a small blue object on a rectangular tray (no text or symbols)

DANBY DDW2400EW - DETERGENT DISPENSER - 2

text_image DETERGENT

OPERATING INSTRUCTIONS

RINSE AID DISPENSER

Rinse aid can be used to prevent water droplets or streaks from forming on dishes. The rinse aid will be released automatically during the final rinse. This dishwasher is designed to use liquid rinse aid only. Do not use a powdered rinse aid as it will clog the reservoir opening. Do not put any other substance in the rinse aid dispenser as this can damage the dishwasher.

The rinse aid indicator light on the control panel will illuminate when the rinse aid dispenser is empty.

FILLING RINSE AID DISPENSER

  • Open the rinse aid department cap.
  • Fill the compartment to the MAX level.
  • Close the compartment cap until it clicks.

Be careful to not overfill the rinse aid compartment and wipe up any spills.

NOTE

Do not put detergent in the rinse aid dispenser as this can damage the rinse aid dispenser and leave a soap film on dishes.

To change how much rinse aid is being dispensed with every wash, follow the steps below.

  1. When the appliance is in the off position, press the Program button and hold it down.
  2. Turn on the appliance by pressing the On/Off button and continue to press the Program button until "rA" disappears from the display.
  3. The appliance will display the last setting.
  4. Set the level by pressing the Program button to the desired level (see table below).
  5. Turn off the appliance to save the setting.

NOTE

The factory setting is "4".

Level Dose
r:1 no rinse aid
r:2 1 dose
r:3 2 doses
r:4 3 doses
r:5 4 doses

NOTE: If the dishes are not drying properly or are spotted, increase the level.

If there are blue stains on the dishes, decrease the level.

DANBY DDW2400EW - NOTE - 1

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DANBY DDW2400EW - NOTE - 2

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OPERATING INSTRUCTIONS

CONTROL PANEL - BUTTONS

DANBY DDW2400EW - CONTROL PANEL - BUTTONS - 1

Danby
DANBY DDW2400EW - CONTROL PANEL - BUTTONS - 2

DANBY DDW2400EW - CONTROL PANEL - BUTTONS - 3
1 - Regular 2 - Auto 3 - Intensive 4 - Quick

  1. Program Button
  2. Start/Pause Button
  3. Handle
  4. Extra Button
  5. Delay Button
  6. Options Button
  7. On/Off Button

PROGRAM SELECTION

Select a suitable program by pressing the program buttons.

START/PAUSE

Press the Start/Pause to start the selected program. When the program has started, the display shows the remaining time for that specific program.

Press the Start/Pause button for 3 seconds to cancel the selection.

HANDLE

EXTRA

This button is used to select the auxiliary functions of Ultra Hot, Extra Rinse, Extra Dry.

DELAY

This button is used to set up the time delay settings.

OPTIONS

This button is used to select Half Load and Hi-Temp options.

ON/OFF

Power on the machine by pressing the On/Off button. The On/Off indicator remains lit as long as the machine is on.

OPERATING INSTRUCTIONS

WATER TEMPERATURE

Hot water is needed for best dishwashing and drying results. Water entering the appliance should be at least 120^ F ( 49^ C) to give satisfactory results.

To check the water temperature entering the dishwasher:

  • Turn on on the hot water faucet nearest the appliance for several minutes to clear any cool water from the pipes.
  • Hold a candy or meat thermometer in the stream of water to check the temperature.
  • If the water temperature is below 120^ F ( 49^ C) have a qualified person raise the hot water heater thermostat setting.

PROGRAM SELECTION

  1. Press the On/Off button to turn on the unit.
  2. Refer to the "Programs Table" to determine a suitable setting.
  3. Press the program selection button until the number of the program selected appears on the display.

AUXILIARY FUNCTIONS

Auxiliary functions are provided in order to enable savings of time, water and energy and to perform a more comfortable washing with conditions specified by you.

NOTE

Auxiliary functions may cause changes in the program duration.

NOTE

Auxiliary functions are not suitable for all washing programs. Indicator of the auxiliary function that is not compatible with the program will not be active. The unit gives aural warning via buzzer if an auxiliary function is not compatible with a selected programs. Please see the "Programs and Options Table".

ADDING AUXILIARY FUNCTION

Select the desired washing program by pressing the Program Selection button.

In the selected washing program if an auxiliary function is selected, the corresponding indicator will illuminate. If the Extra Function button is pressed again, the corresponding indicator light of another auxiliary function will illuminate.

The selection of the auxiliary function can by cancelled by pressing the Extra Function button six times.

ULTRA-HOT FUNCTION

Raises the water temperature in the final rinse, associated light will illuminate.

At the end of a successful cycle with Ultra-Hot function, the "Ultra Hot End" indicator will illuminate.

Available programs and options are indicated on the Program Table and Options charts.

EXTRA DRY FUNCTION

The unit changes the water temperature from the value described for each different program and the extra dry is performed.

HALF LOAD FUNCTION

Used to operate the unit without loading it completely.

  1. Load dishes into the unit.
  2. Turn the unit on with the On/Off button.
  3. Select the desired program and press the Options button one to activate the Half Load function. The associated light will illuminate.
  4. Press the Start/Pause button to start the selected program.
  5. The Half Load function can save power.

HI-TEMP FUNCTION

Press the Options button twice to activate the Hi-Temp function. Use this specific option when using combined detergents that contain salt and rinse aid.

When this option is selected, both the water temperature and the washing time are increased.

OPERATING INSTRUCTIONS

PROGRAMMING THE WASH TIME

DELAY TIMER

Used to delay the start of the selected wash program up to 19 hours. The Delay Timer cannot be set after the selected program starts.

  1. Press the Delay Timer button after selecting the wash program and other auxiliary functions.
  2. Display will show "1h", program number, program duration and delay timer alternately for 2 seconds.
  3. Set the desired start time by pressing the Delay Timer button. The time will increase by 1 hours every time the Delay Timer button is pressed.
  4. To start the selected wash program with delay, press the Start/Pause button. The Delay light will be illuminated during the time the delay timer is active.

NOTE

If after setting the delay timer you opened and then closed the door within 4 seconds, the appliance resumes the delayed start. If the door is open for more than 4 seconds, the delay timer is paused and can be restarted by pressing the Start/Pause button.

CHANGING SETTINGS WHILE DELAY TIMER IS ENABLED

After the Delay Timer function is activated, you cannot change the washing program, auxiliary functions or duration of the delay time.

CANCELLING DELAY TIMER FUNCTION

  1. Press and hold Start/Pause button for 3 seconds.
  2. After 3 seconds "1" appears on the display. At the end of the cancellation process "0" appears on the display.

You can select and start a new program following the cancellation of the Delay Timer function.

STARTING THE PROGRAM

Select the program and auxiliary functions the press the Start/Pause button. Once the program starts, the estimated time remaining to the end of the program will appear on the display.

STARTING THE PROGRAM

Select the program and auxiliary functions the press the Start/Pause button. Once the program starts, the estimated time remaining to the end of the program will appear on the display.

The current wash cycle will be indicated by the indicator lights above the Program button (Wash, Dry, End, Ultra Hot End). The appliance will be silent for approximately 40 - 50 minutes during the drying stage.

NOTE

The total program time can change based on the ambient temperature, temperature of the water supply and amount of dishes.

NOTE

It is not recommended to open the door of the appliance when it is running. Stop the appliance by pressing the Start/Pause button then open the door.

If the door is opened without pressing the Start/Pause button, the appliance will stop. If any button is not pressed, the appliance will be paused automatically 4 seconds after the door is opened. To continue the program, close the door and press the Start/Pause button.

If the door is closed within 4 seconds after the door is opened, the program will continue automatically.

NOTE

Program and auxiliary functions cannot be set/ changed after the program has started. A new program can be selected and started following the paus or cancellation of the program.

CHILD LOCK

The Child Lock function can be activated by pressing and holding the "Extra" and "Options" buttons simultaneously for 3 seconds. When activated, all lights flash on the appliance and "CL" is shown on the display.

To deactivate the Child Lock function, repeat the above instructions. All lights and "CL" will flash twice and then remain off.

OPERATING INSTRUCTIONS

CANCELLING THE PROGRAM

  1. Press the Start/Pause button for 3 seconds to cancel the program
  2. After 3 seconds "1" will appear on the display. During cancellation, the appliance discharges the water inside for about 30 seconds.

NOTE

There might residues of detergent or rinse aid left in the appliance and/or on the pieces being washed depending on the cycle the programs was in when it was cancelled.

RINSE AID INDICATOR

Check the Rinse Aid indicator light on the control panel to confirm there is an adequate amount in the appliance or not.

Fill the rinse aid reservoir with rinse aid whenever the indicator light is illuminated.

END OF PROGRAM

The End of Program indicator light will illuminate continuously when the washing program is over.

  1. Open the door of the appliance.
  2. Press the On/Off button to turn off the appliance.

NOTE

Leave the dishes in the machine for about 15 minutes to cool down after they are washed. The dishes will dry in a shorter time if the door of the appliance is left ajar during this period. This process will increase the drying effectiveness of the appliance.

WATER CUT-OFF WARNING

If the water supply is turned off and the appliance can not take water in, "FF" will flash continuously on the display. As long as the problem continues, the washing program is stopped.

Once the water supply issue is resolved, the appliance is ready to start a new program.

OVERFLOW WARNING

If the appliance intakes too much water or there is a leak with any of the components, the appliance will detect this and "F1" will flash on the display. The machine will continue to discharge the water and flash the warning until the issue has been resolved.

If after attempting to resolve the issue and the "F1" error does not disappear, please contact the Consumer Service Department.

OPERATING INSTRUCTIONS

TURNING DISHWASHER OFF

"0" will be shown on the display when the selected program is complete. You can then turn the dishwasher off using the On/Off button.

NOTE

Do not open the door before the program is complete.

NOTE

If there is a lose of power while a program is in operation, the program will continue when the power returns.

NOTE

If there is a loss of power during the drying cycle, the program will terminate. The appliance will be ready for a new program selection once power has returned.

PROGRAMS AND OPTIONS TABLE

  • The program duration may change according to the amount of dishes, the water temperature, the ambient temperature and selected additional functions.
  • The energy usage label is based on the regular program. It is the most efficient in terms of its combined energy and water consumption at cleaning normally soiled dishes.
  • Only use powder detergent for short programs.
  • Short programs do not include drying.

PROGRAMS AND OPTIONS TABLE

ProgramsDuration (min)Descriptions
RegularDirty145Standard program for daily, regular or typical use to competely wash a load of normally soiled dishes
Clean122
AutoDirty155This program automatically adjusts the temperature and the quantity of water, energy consumption and program duration.
Clean110
Intensive130Suitable for heavily soiled dishes.
Quick50Suitable for normally soiled daily dishes with faster program.

OPERATING INSTRUCTIONS

COMPATIBILITY OF PROGRAMS AND OPTIONS

Compatibility of Programs and OptionsOptions
Half LoadHi-TempUltra HotExtra RinseExtra Dry
ProgramsRegular
Auto
Intensive
Quick

CLEANING THE MACHINE

  • Turn off the dishwasher breaker and water supply before cleaning.
  • After every wash, leave the door slightly open so that moisture and odors are not trapped inside the appliance.
  • Only use a soft cloth and mild detergent to clean the appliance. Never use solvents or abrasive cleaning agents as this can damage the appliance.
  • To remove water spots from the interior of the appliance, use a soft cloth dampened with a small amount of vinegar.
  • If the appliance will not be used for a long period of time, it is recommended to run a normal wash cycle with the dishwasher empty and then leave the door open until the interior of the appliance is completely dry. This will help the door seals last longer and will help prevent odors from forming inside the appliance.
  • Clean the door seals with a damp sponge regularly to prevent odors from food particles that can become trapped in the door seal.
  • It is recommended to clean the filter and spray arms at least once a month.
  • Clean the spray arms at least once a week to keep the machine operating efficiently.

CARE & MAINTENANCE

FILTER

Check filters for any food waste accumulation. Remove the coarse and fine filters, and rinse under tap to clean them.

a. Micro filter
b. Coarse filter
c. Metal/plastic

DANBY DDW2400EW - FILTER - 1

natural_image Technical diagram of a mechanical assembly with a central component and a circular component, no visible text or symbols

DANBY DDW2400EW - FILTER - 2

text_image ② b a

DANBY DDW2400EW - FILTER - 3

text_image Diagram of a car air conditioner unit with labeled component C and directional arrow

DANBY DDW2400EW - FILTER - 4

natural_image Technical line drawing of a mechanical assembly with a central component and base (no text or symbols)

SPRAY ARMS

The spray arms should be periodically removed and cleaned to remove any hard water build up.

To remove the upper spray arm hold the nut in the center and rotate the spray arm counterclockwise.

To remove the lower spray arm gently pull it upward.

DANBY DDW2400EW - SPRAY ARMS - 1

natural_image Technical line drawing of a mechanical assembly with gears and shafts (no text or symbols)

CLEANING THE SPRAY ARMS

The Upper and Lower spray arms should be cleaned at least once per week in order for the appliance to operate efficiently.

UPPER SPRAY ARM

The upper spray arm is attached to the bottom of the upper basket.

Check if the holes on the spray arm are clogged. See 1 in image A below.

If the holes are clogged, the spray arm should be removed and cleaned.

Turn the nut to the left to remove the spray arm as shown in the image below.

Ensure the nut is well tightened when re-installing the spray arm.

DANBY DDW2400EW - UPPER SPRAY ARM - 1

natural_image Interior view of a server rack with metal racks and wiring (no visible text or symbols)

DANBY DDW2400EW - UPPER SPRAY ARM - 2

natural_image Exterior view of a modern office building (no signage)

CARE & MAINTENANCE

FREQUENTLY ASKED QUESTIONS

LOWER SPRAY ARM

The lower spray arm is located in the bottom of the dishwasher below the lower basket.

Check if the holes on the spray arm are clogged. See 1 in the image A below.

If the holes are clogged, the spray arm should be removed and cleaned.

Pull the spray arm up to remove.

Once cleaned, push the spray arm back into place.

DANBY DDW2400EW - LOWER SPRAY ARM - 1

natural_image Close-up of a mechanical device with labeled parts (1 and A), no readable text or symbols beyond labels

Do I need to put rinse aid in?

Rinse aid is not needed, however it is recommended. Note that if you do not use rinse aid, although the unit will still function, the rinse aid indicator light will remain illuminated.

My dishwasher won't drain what should I do?

Check to make sure that the filters and drainage area are not clogged.

My control panel is bubbling is there something wrong with it?

There is a protective layer of plastic that protects your control panel during transportation. This should be removed during installation.

DANBY DDW2400EW - My control panel is bubbling is there something wrong with it? - 1

natural_image Close-up of a mechanical component with a lever and base, labeled 'B' (no readable text or symbols)

TROUBLESHOOTING

Program does not start

  • A fuse may be blown or the circuit breaker tripped
    • Door not closed correctly

Water not drained from dishwasher

• The program has not finished
- Filter clogged
- Drain pump malfunction

White film or cloudiness on dishes or interior tub

  • Hard water minerals
  • Too much detergent
    • Not enough rinse aid

Noise inside the tub while running

• The spray arm is hitting an item in the basket
- An item has fallen out of the basket and is on the bottom of the wash tub

Dishes are not clean

• Dishes were loaded incorrectly
• The selected was unsuitable
• Not enough detergent
- Items are blocking the spray arm; unit may be over loaded
- Filter clogged

Dishes are not drying

• Dishes were loaded incorrectly
• Too many dishes were loaded
• Not enough rinse aid
• Dishes removed too quickly

ERROR CODES

FAULTPOSSIBLE CAUSE
Program does not startFuse has blown.Appliance door is open.Filters are clogged
Water remains inside applianceDrain hose is clogged or twisted.Program has not finished.Filters are clogged.
Stops during washingPower failure.Water inlet or supply issue.
Shaking and hitting noises are heard during washingSpray arm is hitting the dishes in the lower basket.
Dishes are not fully cleanedAppliance is overloaded.Dishes placed incorrectly, sprayed water not reaching affected dishes.Dishes leaning against each other.Not enough detergent used.Incorrect program was selected.Spray arms clogged with food waste.Filters or water drain pump clogged or filter misplaced.
ERROR CODEPOSSIBLE CAUSEWHAT TO DO
FFWater inlet system failureCheck water is flowing.Contact for service if error continues.
F5Pressure system failureContact for service
F3Continuous water inputTurn off water supply.Contact for service.
F2Inability to discharge waterClean filters.Cancel program.Contact for service if error continues
F8Heater errorContact for service.
F1OverflowTurn off power supply.Turn off water supply.Contact for service.
F7OverheatingContact for service.
F9Divisor position errorContact for service.
F6Faulty heater sensorContact for service.
HIHigh voltage failureContact for service.

LIMITED "IN HOME" WARRANTY

This quality product is warranted to be free from manufacturer's defects in material and workmanship, provided that the unit is used under the normal operating conditions intended by the manufacturer.

This warranty is available only to the person to whom the unit was originally sold by Danby Products Limited (Canada) or Danby Products Inc. (U.S.A.) (hereafter "Danby") or by an authorized distributor of Danby, and is non-transferable.

TERMS OF WARRANTY

Plastic parts are warranted for thirty (30) days from the date of purchase, with no extensions provided.

First 12 months During the first twelve (12) months, any functional parts of this product found to be defective, will be repaired or replaced, at warrantor's option, at no charge to the original purchaser.

To obtain service Contact the dealer where the unit was purchased, or contact the nearest authorized Danby service depot, where service must be performed by a qualified service technician. If service is performed on the unit by anyone other than an authorized service depot, all obligations of Danby under this warranty shall be void.

Boundaries of in-home service Danby reserves the right to limit the boundaries of "In Home Service" to the proximity of an authorized service depot. Any appliance requiring service outside the limited boundaries of "In Home Service", will be the consumer's responsibility to transport at their own expense to the original point of purchase or a service depot for repair. If the appliance is installed in a location that is 100 kilometers (62 miles) or more from the nearest service center, it must be delivered to the nearest authorized Danby Service Depot by the purchaser.

Transportation charges to and from the service location are not protected by this warranty and are the responsibility of the purchaser.

Nothing within this warranty shall imply that Danby will be responsible or liable for any spoilage or damage to food or other contents of this appliance, whether due to any defect of the appliance, or its use, whether proper or improper.

EXCLUSIONS

Save as herein provided, by Danby, there are no other warranties, conditions, representations or guarantees, express or implied, made or intended by Danby or its authorized distributors and all other warranties, conditions, representations or guarantees, including any warranties, conditions, representations or guarantees under any Sale of Goods Act or like legislation or statute is hereby expressly excluded. Save as herein provided, Danby shall not be responsible for any damages to persons or property, including the unit itself, howsoever caused or any consequential damages arising from the malfunction of the unit and by the purchase of the unit, the purchaser does hereby agree to indemnify and hold harmless Danby from any claim for damages to persons or property caused by the unit.

GENERAL PROVISIONS

No warranty or insurance herein contained or set out shall apply when damage or repair is caused by any of the following:

1) Power failure.
2) Damage in transit or when moving the appliance.
3) Improper power supply such as low voltage, defective house wiring or inadequate fuses.
4) Accident, alteration, abuse or misuse of the appliance such as inadequate air circulation in the room or abnormal operating conditions (i.e. extremely high or low room temperature).
5) Use for commercial or industrial purposes (i.e. If the appliance is not installed in a domestic residence).
6) Fire, water damage, theft, war, riot, hostility, acts of God such as hurricanes, floods etc.
7) Service calls resulting in customer education.
8) Improper Installation (i.e. Building-in of a free standing appliance or using an appliance outdoors that is not approved for outdoor application, including but not limited to: garages, patios, porches or anywhere that is not properly insulated or climate controlled).

Proof of purchase date will be required for warranty claims; retain bills of sale. In the event that warranty service is required, present the proof of purchase to our authorized service depot.

Warranty Service

In Home

Danby Products Limited

PO Box 1778, Guelph, Ontario, Canada N1H 6Z9

Telephone: (519) 837-0920 FAX: (519) 837-0449

1-800-263-2629

04/17

Danby Products Inc

PO Box 669, Findlay, Ohio, U.S.A. 45840

Telephone: (419) 425-8627 FAX: (419) 425-8629

text_image Labeled diagram of a multi-space kitchen appliance with numbered parts for identification

DANBY DDW2400EW - In Home - 1

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natural_image 3D technical illustration of a mechanical assembly with cylindrical components and housing (no text or symbols)
natural_image 3D rendering of industrial equipment with cylindrical components and insulators (no text or symbols visible)
natural_image 3D rendering of industrial electrical insulators and transformers inside a grid structure (no text or symbols visible)
natural_image 3D rendering of industrial equipment with coiled components and a central structure (no visible text or symbols)
natural_image Two technical diagrams showing a wire mesh structure and its 3D rendering of a grid-like structure with internal components (no text or symbols)

CONSIGNES D'UTILISATION

PANIER INFÉRIEUR DENTS RABATTABLES

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DANBY DDW2400EW - PANIER INFÉRIEUR DENTS RABATTABLES - 1

natural_image Isometric line drawing of a multi-level storage or warehouse structure with internal compartments and directional arrows (no text or symbols)

DISTRIBUTEUR DE DÉTERGENT

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DANBY DDW2400EW - DISTRIBUTEUR DE DÉTERGENT - 1

text_image DETERGENT

CONSIGNES D'UTILISATION

DISTRIBUTEUR DE PRODUIT DE RINÇAGE

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DANBY DDW2400EW - DISTRIBUTEUR DE PRODUIT DE RINÇAGE - 1

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CONSIGNES D'UTILISATION

PANNEAU DE COMMANDE - BOUTONS

DANBY DDW2400EW - PANNEAU DE COMMANDE - BOUTONS - 1

DANBY DDW2400EW - PANNEAU DE COMMANDE - BOUTONS - 2

text_image Danby ③

DANBY DDW2400EW - PANNEAU DE COMMANDE - BOUTONS - 3

flowchart
graph TD
    A["Ultra Chaude"] --> B["Rincage"]
    B --> C["Séchage"]
    C --> D["Supplémentaire"]
    C --> E["Retard"]
    C --> F["Options"]
    C --> G["Marche/Arrêt"]
    H["Agent de rincage"] --> I["Demi-Charge"]
    J["Haute Température"] --> K["O"]
    style A fill:#f9f,stroke:#333
    style B fill:#f9f,stroke:#333
    style C fill:#f9f,stroke:#333
    style D fill:#ccf,stroke:#333
    style E fill:#ccf,stroke:#333
    style F fill:#ccf,stroke:#333
    style G fill:#ccf,stroke:#333

1 - Normal 2 - Auto 3 - Intensif 4 - Rapide

Auxiliary functions may cause changes in the program duration.

REMARQUE

ANNULATION DU PROGRAMME

INDICATEUR D'AIDE AU RINÇAGE

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DANBY DDW2400EW - INDICATEUR D'AIDE AU RINÇAGE - 1

text_image ② b a

DANBY DDW2400EW - INDICATEUR D'AIDE AU RINÇAGE - 2

text_image Diagram of a car hood with labeled component C and directional arrow indicating flow or movement

DANBY DDW2400EW - INDICATEUR D'AIDE AU RINÇAGE - 3

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BRAS GICLEUR

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NETTOYAGE DES ROUES

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DANBY DDW2400EW - NETTOYAGE DES ROUES - 1

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SOINS ET ENTRETIEN

QUESTIONS FRÉQUEMMENT POSÉES

BRAS GICLEUR INFÉRIEURE

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DANBY DDW2400EW - BRAS GICLEUR INFÉRIEURE - 1

natural_image Close-up of a mechanical component with a tool and screw base, no visible text or symbols

Danby Products Limited

PO Box 1778, Guelph, Ontario, Canada N1H 6Z9

text_image Labeled diagram of a multi-chamber refrigerator with numbered parts for identification

DANBY DDW2400EW - BRAS GICLEUR INFÉRIEURE - 2

natural_image Close-up of a mechanical component with a numbered arrow pointing to a circular component (no text or symbols visible)
natural_image 3D technical illustration of an electrical insulator assembly (no text or labels visible)
natural_image 3D rendering of an electrical insulator assembly with multiple cylindrical components (no text or symbols visible)
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natural_image Illustration of a steel rebar cage with a curved roof structure and an arrow indicating upward motion (no text or symbols)

DANBY DDW2400EW - BRAS GICLEUR INFÉRIEURE - 3

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CARGA DE LA CESTA INFERIOR

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DANBY DDW2400EW - CARGA DE LA CESTA INFERIOR - 1

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DISPENSADOR DE DETERGENTE

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DANBY DDW2400EW - DISPENSADOR DE DETERGENTE - 1

text_image DETERGENT
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DANBY DDW2400EW - DISPENSADOR DE DETERGENTE - 2

natural_image Line drawing of a hand inserting a small component into a device (no text or symbols)
text_image Ultra Hot Rinse Dry Extra Delay Options On/Off Power On Rinse Aid Half Load Hi-Temp

1 - Regular 2 - Auto 3 - Intensive 4 - Quick

COMPATIBILITY OF PROGRAMS AND OPTIONS

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DANBY DDW2400EW - COMPATIBILITY OF PROGRAMS AND OPTIONS - 1

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DANBY DDW2400EW - COMPATIBILITY OF PROGRAMS AND OPTIONS - 2

text_image Diagram of a device with labeled components and directional arrow, showing a container with a circular component and label C.

DANBY DDW2400EW - COMPATIBILITY OF PROGRAMS AND OPTIONS - 3

natural_image Diagram of a mechanical assembly with a central component and a circular base (no text or symbols)

BRAZO ROCIADOR

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DANBY DDW2400EW - BRAZO ROCIADOR - 1

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BRAZO ASPERSOR INFERIOR

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DANBY DDW2400EW - BRAZO ASPERSOR INFERIOR - 1

natural_image Close-up of a mechanical assembly with a pointed tool and circular component (no visible text or symbols)

Danby Products Limited

PO Box 1778, Guelph, Ontario, Canada N1H 6Z9

Telephone: (519) 837-0920 FAX: (519) 837-0449

1-800-263-2629

04/17

Danby Products Inc.

PO Box 669, Findlay, Ohio, U.S.A. 45840

Telephone: (419) 425-8627 FAX: (419) 425-8629

Danby Products Limited, Guelph, Ontario, Canada N1H 6Z9 Danby Products Inc. Findlay, Ohio, U.S.A. 45840

www.danby.com

DANBY DDW2400EW - 1-800-263-2629 - 1

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Product information

Brand : DANBY

Model : DDW2400EW

Category : Dishwasher